2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	50	10	9	0	81	9	41
2017	Non-visible minority	40	46	7	5	2	86	7	232
2014	Visible minority	47	39	3	11	0	86	11	36
2014	Non-visible minority	33	47	8	9	3	80	12	221
2011	Visible minority	55	42	0	3	0	97	3	35
2011	Non-visible minority	55	37	4	3	0	92	3	304
2008	Visible minority	58	27	8	8	0	85	8	26
2008	Non-visible minority	66	27	3	3	1	93	4	314

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	31	2	0	0	98	0	41
2017	Non-visible minority	72	24	0	4	0	96	4	232
2014	Visible minority	73	27	0	0	0	100	0	36
2014	Non-visible minority	68	28	2	2	0	97	2	221
2011	Visible minority	63	34	0	3	0	97	3	35
2011	Non-visible minority	78	18	2	1	0	97	1	303
2008	Visible minority	85	12	0	4	0	96	4	26
2008	Non-visible minority	81	16	2	1	1	97	1	313

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	49	6	2	2	0	89	5	41
2017	Non-visible minority	58	31	3	7	0	0	90	7	232
2014	Visible minority	62	30	3	5	0	0	92	5	36
2014	Non-visible minority	67	27	4	1	0	0	94	2	221
2011	Visible minority	57	35	3	6	0	0	92	6	35
2011	Non-visible minority	70	22	3	4	0	0	92	4	303
2008	Visible minority	77	19	0	0	4	0	96	4	26
2008	Non-visible minority	74	19	3	3	1	1	94	4	315

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	23	19	5	6	71	10	41
2017	Non-visible minority	42	34	8	12	5	76	17	232
2014	Visible minority	50	28	11	8	3	77	11	36
2014	Non-visible minority	43	39	6	7	5	82	12	221
2011	Visible minority	33	38	6	15	8	71	23	34
2011	Non-visible minority	42	34	11	10	3	76	13	305

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	30	22	13	2	0	0	62	15	41
2017	Non-visible minority	28	52	10	6	4	0	0	80	10	232
2014	Visible minority	25	53	11	6	3	0	2	80	8	36
2014	Non-visible minority	34	41	15	9	0	0	1	75	9	221
2011	Visible minority	26	42	26	6	0	0	0	68	6	35
2011	Non-visible minority	27	49	14	7	2	1	0	77	9	306
2008	Visible minority	31	35	27	4	4	0	0	65	8	26
2008	Non-visible minority	35	48	11	3	2	0	0	84	5	315

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	45	12	5	9	0	74	13	41
2017	Non-visible minority	38	45	12	3	2	0	83	5	231
2014	Visible minority	28	58	14	0	0	0	86	0	36
2014	Non-visible minority	30	49	13	7	2	0	79	9	221
2011	Visible minority	35	32	22	6	5	0	66	11	35
2011	Non-visible minority	35	45	11	6	2	1	80	8	303
2008	Visible minority	31	31	31	8	0	0	62	8	26
2008	Non-visible minority	36	47	12	4	1	0	83	5	315

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	30	12	11	9	0	68	20	41
2017	Non-visible minority	43	43	7	5	2	0	86	7	231
2014	Visible minority	33	42	16	5	3	0	76	8	36
2014	Non-visible minority	35	46	9	6	3	0	82	9	220
2011	Visible minority	31	32	15	17	6	0	63	23	35
2011	Non-visible minority	37	44	9	7	2	0	82	9	306
2008	Visible minority	31	46	8	12	0	4	80	12	26
2008	Non-visible minority	37	50	6	6	1	0	88	6	315

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	34	7	13	2	77	15	40
2017	Non-visible minority	47	43	4	4	0	91	5	229
2014	Visible minority	34	41	19	3	3	75	5	36
2014	Non-visible minority	47	37	10	4	0	85	5	220

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	33	18	20	0	0	0	62	20	41
2017	Non-visible minority	33	39	15	8	4	0	1	73	12	231
2014	Visible minority	42	38	11	3	3	3	0	83	6	36
2014	Non-visible minority	26	39	19	11	2	0	3	68	13	221
2011	Visible minority	38	45	8	9	0	0	0	83	9	35
2011	Non-visible minority	28	41	15	8	3	1	4	73	11	305

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	28	5	16	5	4	6	72	22	41
2017	Non-visible minority	36	31	9	8	4	0	12	75	14	231
2014	Visible minority	39	41	6	6	3	0	5	85	9	36
2014	Non-visible minority	29	34	12	8	5	1	11	72	14	221
2011	Visible minority	38	36	8	12	3	0	3	76	15	35
2011	Non-visible minority	43	28	13	5	5	1	4	76	11	305
2008	Visible minority	23	31	12	8	12	8	8	64	23	26
2008	Non-visible minority	42	25	7	13	6	1	6	72	20	315

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	51	7	14	2	77	16	41
2017	Non-visible minority	38	40	15	7	1	78	7	232
2014	Visible minority	26	58	13	3	0	84	3	36
2014	Non-visible minority	23	54	13	6	4	77	10	221
2011	Visible minority	31	43	11	9	5	74	15	35
2011	Non-visible minority	26	47	15	8	3	73	12	303
2008	Visible minority	32	48	12	8	0	80	8	25
2008	Non-visible minority	28	52	13	5	1	80	6	315

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	23	15	28	11	0	45	39	41
2017	Non-visible minority	25	41	17	11	5	0	66	17	232
2014	Visible minority	26	34	26	6	6	2	62	12	35
2014	Non-visible minority	20	40	21	11	8	0	60	19	221
2011	Visible minority	24	42	17	17	0	0	66	17	35
2011	Non-visible minority	18	46	19	12	4	0	64	16	306

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	25	25	22	2	0	0	51	24	41
2017	Non-visible minority	25	48	14	10	3	0	0	73	13	232

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	35	13	5	7	0	75	12	41
2017	Non-visible minority	36	46	13	3	2	0	82	5	231
2014	Visible minority	38	42	14	3	3	0	80	6	35
2014	Non-visible minority	33	47	13	4	2	1	81	6	220
2011	Visible minority	32	51	12	5	0	0	83	5	35
2011	Non-visible minority	24	48	16	8	3	0	73	11	306
2008	Visible minority	35	38	15	8	0	4	76	8	26
2008	Non-visible minority	34	47	13	4	1	0	81	6	315

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	29	12	29	7	0	0	52	36	41
2017	Non-visible minority	29	40	15	11	5	0	0	69	16	232

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	44	7	7	4	82	11	41
2017	Non-visible minority	44	43	9	3	0	88	3	229
2014	Visible minority	53	36	11	0	0	89	0	36
2014	Non-visible minority	43	42	9	3	3	85	5	221
2011	Visible minority	45	38	8	8	0	83	8	35
2011	Non-visible minority	38	46	11	3	1	85	4	305

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	40	0	19	7	0	74	26	41
2017	Non-visible minority	23	37	22	13	5	0	61	18	229
2014	Visible minority	26	39	20	8	6	0	66	14	35
2014	Non-visible minority	18	44	18	13	6	0	63	19	221
2011	Visible minority	26	46	15	11	3	0	71	14	35
2011	Non-visible minority	21	42	18	13	5	1	64	18	303

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	35	13	17	9	61	26	41
2017	Non-visible minority	27	42	18	9	5	68	14	229
2014	Visible minority	33	38	5	17	6	72	23	36
2014	Non-visible minority	23	35	20	15	6	59	21	221

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	22	26	12	5	0	57	17	40
2017	Non-visible minority	25	49	16	8	2	0	74	10	229
2014	Visible minority	31	25	28	6	8	3	57	14	36
2014	Non-visible minority	24	45	20	8	3	0	70	11	221
2011	Visible minority	35	51	6	8	0	0	86	8	35
2011	Non-visible minority	24	54	14	5	2	0	78	8	304

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	31	17	13	0	70	13	41
2017	Non-visible minority	38	39	17	5	1	78	6	228
2014	Visible minority	35	54	8	0	3	89	3	35
2014	Non-visible minority	29	54	9	7	2	82	9	221
2011	Visible minority	34	43	9	9	5	77	14	35
2011	Non-visible minority	30	53	9	6	3	82	9	304
2008	Visible minority	35	46	15	4	0	81	4	26
2008	Non-visible minority	35	52	10	2	0	87	3	315

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	37	24	4	0	0	72	4	41
2017	Non-visible minority	36	38	13	9	4	0	74	13	232
2014	Visible minority	36	30	17	16	0	0	66	16	36
2014	Non-visible minority	35	38	18	6	4	0	72	10	221
2011	Visible minority	20	56	18	5	0	0	77	5	35
2011	Non-visible minority	32	40	15	9	4	1	72	13	304
2008	Visible minority	24	52	16	8	0	0	76	8	25
2008	Non-visible minority	29	39	16	12	5	0	68	17	315

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	34	40	7	9	2	0	17	42	41
2017	Non-visible minority	6	31	43	12	7	0	1	19	38	232
2014	Visible minority	14	45	36	0	0	3	2	0	62	36
2014	Non-visible minority	12	33	34	16	4	0	1	20	45	221
2011	Visible minority	10	39	22	24	3	3	0	27	50	35
2011	Non-visible minority	19	39	32	5	5	0	0	10	58	305
2008	Visible minority	12	52	28	0	4	0	4	4	67	25
2008	Non-visible minority	20	36	34	7	2	0	1	9	57	305

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	31	23	18	7	5	7	28	46	41
2017	Non-visible minority	7	20	32	26	13	1	1	40	28	231
2014	Visible minority	14	36	39	9	0	0	2	9	50	36
2014	Non-visible minority	10	26	37	16	7	1	2	24	37	220
2011	Visible minority	12	14	31	21	14	3	5	39	28	35
2011	Non-visible minority	14	32	33	15	4	1	1	19	47	305
2008	Visible minority	4	35	27	12	12	8	4	26	43	26
2008	Non-visible minority	13	29	34	16	5	1	2	22	43	313

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	30	16	10	7	2	3	18	65	41
2017	Non-visible minority	33	30	26	7	3	0	0	10	63	232
2014	Visible minority	39	33	22	3	0	3	0	3	75	36
2014	Non-visible minority	35	32	20	9	3	0	2	12	68	221
2011	Visible minority	37	25	12	18	6	0	3	25	64	35
2011	Non-visible minority	45	27	16	8	3	0	0	11	73	305
2008	Visible minority	31	19	27	15	4	4	0	20	52	26
2008	Non-visible minority	33	27	23	8	6	1	3	14	63	315

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	37	26	14	5	2	3	20	53	41
2017	Non-visible minority	12	28	38	18	3	0	0	21	40	232
2014	Visible minority	14	31	30	19	0	6	0	21	47	36
2014	Non-visible minority	8	25	41	21	5	0	0	26	33	221
2011	Visible minority	17	19	29	18	8	3	6	29	40	35
2011	Non-visible minority	30	30	28	7	4	0	0	12	60	305
2008	Visible minority	4	44	28	12	12	0	0	24	48	25
2008	Non-visible minority	19	32	33	10	4	1	1	15	52	315

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	19	20	11	7	2	6	19	58	41
2017	Non-visible minority	17	27	30	15	8	0	2	24	46	229
2014	Visible minority	28	30	33	3	5	0	0	8	58	36
2014	Non-visible minority	27	33	26	6	6	1	1	13	61	221
2011	Visible minority	12	25	34	16	8	0	5	25	39	35
2011	Non-visible minority	17	30	31	14	4	1	2	19	49	306
2008	Visible minority	4	19	38	15	12	8	4	30	26	26
2008	Non-visible minority	11	27	27	24	6	1	3	31	40	315

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	30	20	13	8	5	7	25	53	41
2017	Non-visible minority	10	20	23	28	15	1	3	45	31	232
2014	Visible minority	21	38	19	18	3	0	0	21	60	36
2014	Non-visible minority	10	24	30	18	13	2	4	33	35	219
2011	Visible minority	12	22	43	12	5	6	0	18	36	35
2011	Non-visible minority	7	24	31	21	12	4	2	35	33	306
2008	Visible minority	4	19	27	27	12	8	4	43	26	26
2008	Non-visible minority	6	17	27	28	16	4	3	47	25	312

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	26	30	9	8	2	4	19	50	41
2017	Non-visible minority	16	29	36	9	6	2	2	16	47	231
2014	Visible minority	28	19	39	3	3	6	2	6	51	36
2014	Non-visible minority	18	33	34	10	3	1	1	13	52	221

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	31	0	2	0	0	98	2	41
2017	Non-visible minority	76	17	2	3	0	0	94	4	232
2014	Visible minority	73	27	0	0	0	0	100	0	36
2014	Non-visible minority	81	14	2	2	0	0	96	2	221
2011	Visible minority	54	35	3	8	0	0	89	8	35
2011	Non-visible minority	76	19	2	1	0	1	97	1	305
2008	Visible minority	69	27	4	0	0	0	96	0	26
2008	Non-visible minority	77	14	2	2	1	4	95	3	315

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	26	16	12	9	5	5	59	24	41
2017	Non-visible minority	32	31	14	9	7	4	3	67	17	232
2014	Visible minority	31	34	14	5	9	0	8	70	15	36
2014	Non-visible minority	28	30	17	8	7	4	5	64	17	221

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	31	12	7	9	2	71	17	41
2017	Non-visible minority	49	33	8	6	3	0	83	9	232
2014	Visible minority	42	47	8	3	0	0	89	3	36
2014	Non-visible minority	48	32	11	5	3	0	81	8	221

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	39	14	14	7	0	0	64	21	41
2017	Non-visible minority	41	43	11	3	1	0	0	85	4	232
2014	Visible minority	25	55	14	0	5	0	0	81	5	36
2014	Non-visible minority	36	46	9	7	1	0	1	83	8	221
2011	Visible minority	26	47	19	8	0	0	0	73	8	35
2011	Non-visible minority	34	49	9	4	2	1	1	85	6	305
2008	Visible minority	23	50	12	4	4	8	0	79	8	26
2008	Non-visible minority	32	51	9	7	1	1	0	83	8	314

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	20	7	26	22	3	0	43	49	41
2017	Non-visible minority	28	33	16	8	6	8	1	67	15	232
2014	Visible minority	29	25	14	19	8	6	0	57	29	36
2014	Non-visible minority	28	30	16	9	6	7	3	66	16	221
2011	Visible minority	29	28	25	9	3	6	0	61	13	35
2011	Non-visible minority	27	39	16	8	5	5	0	69	14	306
2008	Visible minority	23	19	15	19	8	15	0	50	32	26
2008	Non-visible minority	28	36	16	10	4	5	1	68	15	314

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	6	26	19	14	16	5	25	42	41
2017	Non-visible minority	11	27	20	10	6	18	7	51	22	232
2014	Visible minority	9	25	22	11	3	25	5	48	20	36
2014	Non-visible minority	11	28	18	16	7	14	5	48	29	221

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	40	17	0	0	83	0	41
2017	Non-visible minority	46	42	6	6	1	87	7	232
2014	Visible minority	47	45	3	5	0	92	5	36
2014	Non-visible minority	42	45	8	4	1	87	5	221

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	40	15	5	7	0	0	72	12	41
2017	Non-visible minority	35	41	13	7	4	0	0	76	11	232
2014	Visible minority	31	45	16	0	3	0	5	80	3	36
2014	Non-visible minority	33	47	11	4	3	0	1	81	7	221
2011	Visible minority	43	35	14	8	0	0	0	78	8	35
2011	Non-visible minority	33	41	16	6	3	0	1	75	9	306
2008	Visible minority	35	27	27	0	12	0	0	62	12	26
2008	Non-visible minority	27	39	17	9	7	1	0	67	16	315

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	30	14	15	5	0	0	66	20	41
2017	Non-visible minority	42	33	14	5	4	2	0	77	8	232
2014	Visible minority	45	27	19	6	3	0	0	72	9	36
2014	Non-visible minority	38	44	10	4	2	1	1	84	6	220
2011	Visible minority	43	31	17	6	0	0	3	76	6	35
2011	Non-visible minority	40	38	11	5	3	2	0	80	9	306
2008	Visible minority	38	31	19	12	0	0	0	69	12	26
2008	Non-visible minority	32	40	15	7	4	2	0	73	12	315

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	24	15	18	5	0	62	23	41
2017	Non-visible minority	42	38	11	5	3	0	81	8	232
2014	Visible minority	42	36	14	9	0	0	78	9	36
2014	Non-visible minority	36	46	8	7	2	0	83	9	221
2011	Visible minority	43	34	12	11	0	0	77	11	35
2011	Non-visible minority	37	42	12	6	2	1	79	9	306
2008	Visible minority	31	27	35	8	0	0	58	8	26
2008	Non-visible minority	31	41	14	9	4	0	73	14	315

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	75	19	0	6	0	94	6	41
2017	Non-visible minority	82	16	1	1	0	98	1	232
2014	Visible minority	84	16	0	0	0	100	0	36
2014	Non-visible minority	79	18	2	0	1	98	0	221
2011	Visible minority	75	17	3	6	0	92	6	35
2011	Non-visible minority	82	14	2	0	2	98	0	306
2008	Visible minority	77	12	0	4	8	96	4	26
2008	Non-visible minority	87	8	1	1	4	98	1	315

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	33	9	9	7	0	0	76	16	41
2017	Non-visible minority	39	37	8	8	4	2	2	80	12	232
2014	Visible minority	41	36	9	3	3	6	2	84	6	36
2014	Non-visible minority	37	29	12	10	5	3	5	71	16	221
2011	Visible minority	23	34	14	15	5	0	10	63	22	35
2011	Non-visible minority	25	29	15	15	8	3	5	59	25	305

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	28	11	18	2	0	0	69	20	41
2017	Non-visible minority	48	32	12	5	3	0	0	81	8	232

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	27	16	14	7	0	2	62	22	41
2017	Non-visible minority	48	30	11	4	6	2	0	79	10	232

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	13	29	15	5	51	19	41
2017	Non-visible minority	45	33	12	6	5	78	11	231
2014	Visible minority	53	28	14	3	3	80	5	36
2014	Non-visible minority	43	41	5	7	3	84	10	221

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	40	20	0	0	0	30	71	0	10
2017	Non-visible minority	20	42	16	6	3	3	10	71	10	73
2014	Non-visible minority	17	53	13	8	0	3	5	77	9	52

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	34	19	18	7	3	54	26	41
2017	Non-visible minority	24	41	17	6	4	7	71	11	232
2014	Visible minority	25	45	22	8	0	0	70	8	36
2014	Non-visible minority	18	49	14	7	4	7	73	12	220
2011	Visible minority	14	29	34	6	3	14	50	10	35
2011	Non-visible minority	18	30	22	14	8	7	52	23	305

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	29	15	27	9	0	49	37	41
2017	Non-visible minority	22	43	22	6	4	2	66	11	231
2014	Visible minority	26	22	30	14	5	3	49	20	36
2014	Non-visible minority	16	41	25	10	6	1	58	16	221
2011	Visible minority	14	24	31	20	5	6	40	27	35
2011	Non-visible minority	10	28	25	20	14	3	39	35	305
2008	Visible minority	12	35	31	15	8	0	46	23	26
2008	Non-visible minority	14	44	23	11	7	2	59	18	315

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	29	22	26	7	7	0	41	35	40
2017	Non-visible minority	15	37	28	12	3	6	0	55	16	231
2014	Visible minority	17	34	22	16	3	5	2	55	21	36
2014	Non-visible minority	10	37	30	15	3	5	0	49	19	220
2011	Visible minority	8	35	31	15	5	6	0	46	21	35
2011	Non-visible minority	5	26	30	25	11	5	0	32	37	305
2008	Visible minority	8	35	31	12	12	4	0	44	24	26
2008	Non-visible minority	9	41	26	17	4	3	0	52	22	315

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	38	19	13	9	6	55	24	41
2017	Non-visible minority	21	36	22	11	6	5	59	17	232
2014	Visible minority	25	25	25	14	6	5	53	20	36
2014	Non-visible minority	14	39	23	13	5	6	56	19	221
2011	Visible minority	11	28	35	11	6	8	43	19	35
2011	Non-visible minority	8	28	25	19	12	8	39	34	306
2008	Visible minority	15	23	31	19	8	4	40	28	26
2008	Non-visible minority	13	44	25	9	5	4	59	15	315

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	29	19	15	4	6	60	20	41
2017	Non-visible minority	20	43	24	7	4	2	64	11	231
2014	Visible minority	17	51	14	13	6	0	68	19	36
2014	Non-visible minority	12	51	21	12	2	1	65	14	221
2011	Visible minority	14	27	35	14	9	0	41	23	34
2011	Non-visible minority	6	26	26	25	14	3	33	40	306
2008	Visible minority	19	27	19	23	12	0	46	35	26
2008	Non-visible minority	14	46	21	15	3	0	61	18	314

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	37	20	10	2	0	68	12	41
2017	Non-visible minority	27	53	12	5	3	0	81	7	232
2014	Visible minority	37	46	17	0	0	0	83	0	36
2014	Non-visible minority	24	54	14	7	1	0	78	8	221
2011	Visible minority	20	49	17	12	3	0	68	15	35
2011	Non-visible minority	15	42	20	17	5	1	57	22	306

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	51	10	2	3	0	85	5	41
2017	Non-visible minority	38	50	7	3	0	2	89	3	232
2014	Visible minority	39	55	3	0	0	2	97	0	36
2014	Non-visible minority	30	54	11	3	0	2	86	3	221
2011	Visible minority	26	54	11	6	3	0	80	9	35
2011	Non-visible minority	23	50	17	6	2	2	74	9	306

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	29	9	21	0	0	2	69	21	41
2017	Non-visible minority	33	41	12	10	1	2	0	76	12	232
2014	Visible minority	39	28	11	14	5	3	0	69	20	36
2014	Non-visible minority	28	46	10	9	5	2	0	76	14	221
2011	Visible minority	34	46	9	3	3	6	0	85	6	35
2011	Non-visible minority	30	48	10	5	4	2	0	80	10	305
2008	Visible minority	35	35	12	8	12	0	0	69	19	26
2008	Non-visible minority	30	44	11	10	3	2	0	76	13	315

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	39	19	14	4	2	4	61	19	41
2017	Non-visible minority	23	38	18	11	4	3	4	65	15	231
2014	Visible minority	14	34	25	11	3	14	0	55	16	36
2014	Non-visible minority	17	45	22	10	4	3	0	64	14	220
2011	Visible minority	23	31	29	11	3	3	0	56	14	35
2011	Non-visible minority	26	49	14	6	2	3	1	78	7	306

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	13	27	12	30	4	11	20	49	41
2017	Non-visible minority	12	27	23	13	10	10	5	46	27	232
2014	Visible minority	0	14	14	19	25	20	8	20	61	36
2014	Non-visible minority	9	27	17	18	12	13	3	43	36	221
2011	Visible minority	8	14	21	23	3	26	5	32	37	35
2011	Non-visible minority	9	19	24	19	11	13	4	34	37	306

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	36	0	2	0	0	98	2	41
2017	Non-visible minority	65	27	3	4	1	0	92	5	232
2014	Visible minority	62	30	6	3	0	0	92	3	36
2014	Non-visible minority	65	27	5	2	0	1	93	2	221

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	29	9	2	0	0	0	89	2	41
2017	Non-visible minority	63	29	3	4	0	2	0	93	4	232
2014	Visible minority	59	19	8	3	0	2	8	88	3	36
2014	Non-visible minority	62	25	4	2	2	2	3	91	4	221
2011	Visible minority	35	53	3	6	3	0	0	88	9	35
2011	Non-visible minority	68	27	2	1	0	1	1	97	2	306
2008	Visible minority	58	31	0	8	0	0	4	92	8	26
2008	Non-visible minority	75	20	3	1	0	1	0	95	1	312

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	27	19	18	2	0	0	61	20	41
2017	Non-visible minority	27	47	18	5	3	0	0	74	9	232
2014	Visible minority	28	44	17	8	0	3	0	74	9	36
2014	Non-visible minority	27	38	16	15	2	2	1	66	17	221
2011	Visible minority	20	46	12	19	3	0	0	66	21	34
2011	Non-visible minority	19	46	23	9	2	1	0	65	11	306
2008	Visible minority	28	12	32	16	4	4	4	43	22	25
2008	Non-visible minority	26	47	16	8	2	0	0	74	10	314

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	22	10	28	24	0	0	39	52	41
2017	Non-visible minority	13	30	18	21	12	4	3	45	35	232
2014	Visible minority	11	16	34	27	9	0	3	28	37	36
2014	Non-visible minority	9	23	23	23	13	3	5	35	40	221
2011	Visible minority	8	33	31	14	14	0	0	41	28	35
2011	Non-visible minority	9	24	22	27	13	3	3	34	42	306
2008	Visible minority	0	42	27	12	12	0	8	46	25	26
2008	Non-visible minority	10	34	17	24	11	2	3	46	36	314

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	33	25	21	7	2	0	46	28	41
2017	Non-visible minority	19	39	27	9	5	2	0	59	14	232

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	41	18	5	7	4	69	12	41
2017	Non-visible minority	35	46	13	3	1	2	83	4	231
2014	Visible minority	31	61	3	6	0	0	92	6	36
2014	Non-visible minority	34	46	14	3	1	3	82	4	221

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	48	20	5	5	0	71	9	41
2017	Non-visible minority	31	55	7	5	0	1	87	6	231
2014	Visible minority	25	52	17	3	0	3	79	3	36
2014	Non-visible minority	29	49	12	4	1	4	82	6	221
2011	Visible minority	22	44	26	6	3	0	65	9	35
2011	Non-visible minority	23	47	16	7	3	4	72	11	306

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	36	19	7	2	0	71	10	41
2017	Non-visible minority	37	48	9	4	2	0	86	6	231
2014	Visible minority	42	53	6	0	0	0	94	0	36
2014	Non-visible minority	33	53	8	4	3	0	86	6	221
2011	Visible minority	38	45	5	8	3	0	83	11	35
2011	Non-visible minority	22	46	18	8	5	1	69	13	306
2008	Visible minority	35	38	8	15	4	0	73	19	26
2008	Non-visible minority	26	55	11	5	2	0	82	7	314

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	22	21	20	5	0	53	25	41
2017	Non-visible minority	33	36	19	8	3	1	70	11	232
2014	Visible minority	22	47	25	6	0	0	70	6	36
2014	Non-visible minority	22	50	17	7	3	0	72	11	221
2011	Visible minority	14	44	27	6	6	3	60	12	33
2011	Non-visible minority	15	39	26	13	5	2	55	19	305

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	20	27	18	5	0	49	24	41
2017	Non-visible minority	33	39	20	5	3	0	72	8	232
2014	Visible minority	31	44	14	11	0	0	75	11	36
2014	Non-visible minority	21	53	17	5	3	0	74	8	221
2011	Visible minority	20	44	20	8	6	3	65	14	34
2011	Non-visible minority	13	42	23	16	5	1	56	21	304
2008	Visible minority	27	38	23	4	8	0	65	12	26
2008	Non-visible minority	23	48	18	9	2	0	71	11	315

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	13	20	24	14	2	0	41	39	41
2017	Non-visible minority	32	27	20	9	5	7	0	64	15	231
2014	Visible minority	25	25	28	11	11	0	0	50	22	36
2014	Non-visible minority	23	38	17	9	6	6	0	65	16	221
2011	Visible minority	17	19	35	12	8	6	3	39	22	34
2011	Non-visible minority	18	30	20	18	7	7	1	52	27	305
2008	Visible minority	19	15	27	23	4	8	4	39	30	26
2008	Non-visible minority	25	35	18	10	4	7	0	64	16	315

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	41	29	30	41
2017	Non-visible minority	26	44	30	232
2014	Visible minority	36	20	44	36
2014	Non-visible minority	24	43	33	221
2011	Visible minority	48	20	32	35
2011	Non-visible minority	29	38	33	306

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	0	6	58	12	24	0	16
2017	Non-visible minority	29	14	40	3	2	12	61
2014	Visible minority	0	23	53	7	9999	16	13
2014	Non-visible minority	19	13	32	13	9999	23	54
2011	Visible minority	0	18	65	11	9999	6	17
2011	Non-visible minority	18	5	54	13	9999	10	88

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	21	79	41
2017	Non-visible minority	15	85	232
2014	Visible minority	17	83	36
2014	Non-visible minority	15	85	219

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	32	33
2014	Non-visible minority	42	33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	81	33
2014	Non-visible minority	64	33

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	33
2014	Non-visible minority	0	33

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	33
2014	Non-visible minority	0	33

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	33
2014	Non-visible minority	30	33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	42	33
2014	Non-visible minority	64	33

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	43	33
2014	Non-visible minority	29	33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	33
2014	Non-visible minority	16	33

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	33
2014	Non-visible minority	28	33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	58	33
2014	Non-visible minority	68	33

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	33
2014	Non-visible minority	33	33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	33
2014	Non-visible minority	0	33

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	56	33
2014	Non-visible minority	31	33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	33

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	33
2014	Non-visible minority	63	33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	33
2014	Non-visible minority	35	33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	33
2014	Non-visible minority	28	33

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	33
2014	Non-visible minority	14	33

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	33

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	42	33
2014	Non-visible minority	22	33

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	32

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	32
2014	Non-visible minority	0	33

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	21	32
2014	Non-visible minority	30	33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	44	32
2014	Non-visible minority	52	33

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	32
2014	Non-visible minority	0	33

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	54	32
2014	Non-visible minority	45	33

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	32

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	94	6	33

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	20	15	9	10	24	11	48	29	41
2017	Non-visible minority	12	20	18	4	4	31	10	55	15	231
2014	Visible minority	3	17	22	6	3	33	17	40	17	36
2014	Non-visible minority	9	16	15	5	4	38	13	51	18	221

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	48	15	14	5	2	0	65	19	41
2017	Non-visible minority	25	45	16	5	2	6	0	76	8	231
2014	Visible minority	14	20	34	11	0	18	3	43	14	36
2014	Non-visible minority	16	38	19	4	3	19	1	68	8	220
2011	Visible minority	32	45	18	0	3	3	0	79	3	35
2011	Non-visible minority	23	50	18	4	2	4	0	76	6	303

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	39	25	15	5	0	0	55	20	41
2017	Non-visible minority	14	51	16	7	4	1	7	70	12	230
2014	Visible minority	12	47	22	11	3	0	5	62	14	36
2014	Non-visible minority	11	58	15	7	1	1	7	75	8	221
2011	Visible minority	5	53	23	15	0	3	0	61	15	35
2011	Non-visible minority	14	49	20	10	0	1	6	68	11	306
2008	Visible minority	12	50	12	19	4	0	4	64	24	26
2008	Non-visible minority	14	47	17	12	3	1	6	66	15	315

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	24	34	12	3	16	6	38	19	41
2017	Non-visible minority	10	26	21	3	2	27	11	58	8	230
2014	Visible minority	8	14	28	8	8	25	8	34	24	36
2014	Non-visible minority	6	22	22	7	2	31	10	48	16	221
2011	Visible minority	8	19	32	14	0	20	6	37	19	35
2011	Non-visible minority	6	25	22	10	3	26	8	47	19	306

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	28	21	7	2	12	2	65	11	41
2017	Non-visible minority	36	40	7	3	0	8	6	88	4	232
2014	Visible minority	29	38	14	3	6	5	5	75	9	36
2014	Non-visible minority	27	46	7	3	0	6	9	87	5	221
2011	Visible minority	31	44	12	0	0	13	0	86	0	35
2011	Non-visible minority	29	43	10	4	1	7	5	82	6	306
2008	Visible minority	23	42	19	4	4	4	4	71	8	26
2008	Non-visible minority	23	43	14	3	1	9	6	78	5	315

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	28	18	14	2	13	4	58	20	41
2017	Non-visible minority	28	39	12	4	0	12	6	81	4	232
2014	Visible minority	20	58	11	0	3	3	5	85	3	36
2014	Non-visible minority	20	45	11	4	1	10	9	80	6	221
2011	Visible minority	25	47	12	3	0	13	0	83	3	35
2011	Non-visible minority	21	42	15	4	0	13	4	76	5	305
2008	Visible minority	27	31	19	4	4	12	4	68	9	26
2008	Non-visible minority	27	45	13	5	1	3	6	80	6	315

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	17	83	41
2017	Non-visible minority	7	93	232
2014	Non-visible minority	5	95	221

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	89	16
2014	Non-visible minority	91	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	51	16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	72	16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	16
2014	Non-visible minority	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	65	16

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	40	16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	93	7	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	15	23	7	2	31	9	45	16	41
2017	Non-visible minority	13	22	15	3	3	35	10	64	10	232
2014	Visible minority	9	17	17	5	0	38	14	54	11	36
2014	Non-visible minority	9	15	15	3	0	45	12	57	8	221

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	34	29	7	5	11	0	54	14	41
2017	Non-visible minority	25	43	18	2	1	9	1	76	3	229
2014	Visible minority	23	23	9	6	0	33	6	75	10	35
2014	Non-visible minority	16	35	23	3	0	21	3	66	4	221
2011	Visible minority	25	41	15	5	0	14	0	77	6	35
2011	Non-visible minority	25	51	14	2	2	7	0	81	4	306

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	19	21	7	10	0	5	60	18	40
2017	Non-visible minority	40	21	17	9	9	0	4	64	18	232

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	22	29	20	12	0	0	39	32	41
2017	Non-visible minority	11	29	33	18	9	0	0	40	27	232

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	16	30	29	10	0	0	31	38	41
2017	Non-visible minority	11	30	30	19	9	0	0	42	28	231

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	18	18	28	17	0	0	38	45	41
2017	Non-visible minority	18	22	30	19	10	0	0	41	29	230

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	22	26	13	3	0	2	58	16	40
2017	Non-visible minority	37	26	20	9	4	0	5	66	13	229

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	23	27	9	18	0	0	46	27	41
2017	Non-visible minority	24	33	21	14	6	0	1	58	21	231

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	27	23	20	5	0	3	50	26	41
2017	Non-visible minority	20	33	32	11	4	0	0	54	14	231

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	25	24	23	10	0	0	43	32	41
2017	Non-visible minority	16	27	32	16	9	0	0	43	25	232

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	16	28	35	7	0	0	29	43	41
2017	Non-visible minority	22	34	20	20	5	0	0	56	24	232

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	29	17	18	5	0	2	60	23	41
2017	Non-visible minority	19	36	23	12	7	0	1	56	20	232

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	21	15	0	0	0	6	85	0	41
2017	Non-visible minority	56	22	12	7	3	0	1	78	10	231

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	7	9	19	5	0	10	63	27	41
2017	Non-visible minority	74	9	4	5	3	1	4	87	8	231

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	21	11	18	2	0	2	68	21	41
2017	Non-visible minority	58	24	8	5	1	0	2	85	7	231

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	15	5	26	9	0	4	59	37	41
2017	Non-visible minority	61	17	9	7	4	0	2	79	11	230

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	16	2	10	0	0	19	85	12	41
2017	Non-visible minority	51	9	5	2	1	0	32	87	5	230

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	67	11	9	5	2	0	6	83	8	41
2017	Non-visible minority	72	15	5	2	0	0	6	92	2	230

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	7	5	2	19	0	3	73	22	41
2017	Non-visible minority	64	11	9	8	4	0	4	79	12	231

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	16	16	9	2	0	5	71	12	41
2017	Non-visible minority	50	28	14	4	1	0	2	80	6	230

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	23	45	20	5	0	0	30	25	41
2017	Non-visible minority	10	27	42	17	3	0	0	36	21	232

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	29	46	11	9	0	0	20	34	41
2017	Non-visible minority	3	20	37	28	12	0	0	40	23	232

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	37	30	7	4	0	0	60	11	41
2017	Non-visible minority	17	53	21	5	2	2	0	71	7	232

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	34	17	24	12	2	0	46	36	41
2017	Non-visible minority	13	49	17	14	4	2	0	64	19	231

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	21	79	41
2017	Non-visible minority	9	91	232
2014	Non-visible minority	6	94	221

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	67	33	20
2014	Non-visible minority	78	22	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	60	6	22	12	0	0	0	66	12	13
2014	Non-visible minority	19	44	18	9	0	0	9	70	10	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	20	15	5	9	3	4	48	52	41
2017	Non-visible minority	44	22	16	7	7	3	0	46	54	232

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	24	20
2017	Non-visible minority	20	120

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	20
2017	Non-visible minority	31	120

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	20
2017	Non-visible minority	25	120

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	20
2017	Non-visible minority	45	120

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	20
2017	Non-visible minority	7	120

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	20
2017	Non-visible minority	48	120

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	0	63	4	12	10	10	20
2017	Non-visible minority	13	60	11	9	3	5	120

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	26	10	21	15	0	0	54	36	20
2017	Non-visible minority	37	32	11	10	5	1	5	73	16	121

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	5	10	18	20	5	37	17	66	20
2017	Non-visible minority	4	11	7	9	19	5	45	31	55	121

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)