2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 46 8 6 2 0 0 84 8 233
2017 Language requirement of position - Unilingual French 44 48 4 4 0 0 0 91 4 38
2014 Language requirement of position - Bilingual 36 45 8 9 2 0 0 81 11 207
2014 Language requirement of position - Unilingual French 28 50 5 9 8 0 0 79 17 45
2011 Language requirement of position - Bilingual 55 37 5 3 0 0 0 92 3 286
2011 Language requirement of position - Unilingual French 58 40 0 2 0 0 0 98 2 50
2008 Language requirement of position - Bilingual 66 26 4 3 1 0 0 93 4 282
2008 Language requirement of position - Unilingual French 65 33 0 2 0 0 0 98 2 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 71 25 1 4 0 0 0 95 4 233
2017 Language requirement of position - Unilingual French 77 23 0 0 0 0 0 100 0 38
2014 Language requirement of position - Bilingual 68 29 1 2 0 0 0 97 2 207
2014 Language requirement of position - Unilingual French 74 24 2 0 0 0 0 98 0 45
2011 Language requirement of position - Bilingual 77 19 2 2 0 0 0 96 2 286
2011 Language requirement of position - Unilingual French 76 22 2 0 0 0 0 98 0 49
2008 Language requirement of position - Bilingual 81 16 2 1 1 0 0 97 1 281
2008 Language requirement of position - Unilingual French 80 18 0 2 0 0 0 98 2 51

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 37 4 6 0 0 0 89 7 233
2017 Language requirement of position - Unilingual French 77 17 4 2 0 0 0 94 2 38
2014 Language requirement of position - Bilingual 66 28 4 2 0 0 0 94 2 207
2014 Language requirement of position - Unilingual French 70 24 2 2 2 0 0 94 4 45
2011 Language requirement of position - Bilingual 67 25 4 4 0 0 0 92 4 285
2011 Language requirement of position - Unilingual French 78 18 2 2 0 0 0 96 2 50
2008 Language requirement of position - Bilingual 73 21 2 2 1 0 0 94 3 283
2008 Language requirement of position - Unilingual French 84 8 2 6 0 0 0 92 6 51

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 29 10 11 4 0 0 75 15 233
2017 Language requirement of position - Unilingual French 29 45 4 9 13 0 0 74 22 38
2014 Language requirement of position - Bilingual 45 35 7 8 5 0 0 80 13 207
2014 Language requirement of position - Unilingual French 38 49 6 4 2 0 0 87 7 45
2011 Language requirement of position - Bilingual 41 33 11 11 4 0 0 74 15 286
2011 Language requirement of position - Unilingual French 43 42 6 8 2 0 0 85 10 50

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 48 13 7 3 0 0 77 10 233
2017 Language requirement of position - Unilingual French 23 54 8 10 5 0 0 77 15 38
2014 Language requirement of position - Bilingual 34 40 15 9 1 0 1 75 10 207
2014 Language requirement of position - Unilingual French 28 54 14 4 0 0 0 82 4 45
2011 Language requirement of position - Bilingual 26 49 15 7 1 1 0 77 8 288
2011 Language requirement of position - Unilingual French 28 43 18 6 6 0 0 71 12 50
2008 Language requirement of position - Bilingual 36 48 12 3 1 0 0 84 5 283
2008 Language requirement of position - Unilingual French 29 49 14 4 2 0 2 80 6 51

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 46 13 4 3 0 0 80 7 233
2017 Language requirement of position - Unilingual French 52 37 5 2 4 0 0 89 6 37
2014 Language requirement of position - Bilingual 27 50 14 7 2 0 0 77 9 207
2014 Language requirement of position - Unilingual French 45 46 7 2 0 0 0 91 2 45
2011 Language requirement of position - Bilingual 36 42 14 5 2 0 0 78 8 285
2011 Language requirement of position - Unilingual French 28 52 6 10 2 0 2 82 12 50
2008 Language requirement of position - Bilingual 37 43 14 5 1 0 0 81 6 283
2008 Language requirement of position - Unilingual French 31 57 10 2 0 0 0 88 2 51

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 43 8 7 2 0 0 83 9 233
2017 Language requirement of position - Unilingual French 53 33 10 0 4 0 0 86 4 37
2014 Language requirement of position - Bilingual 33 46 10 7 3 0 0 80 10 207
2014 Language requirement of position - Unilingual French 45 46 7 2 0 0 0 91 2 44
2011 Language requirement of position - Bilingual 38 42 11 7 2 0 0 80 9 288
2011 Language requirement of position - Unilingual French 29 51 4 12 4 0 0 80 16 50
2008 Language requirement of position - Bilingual 39 48 5 7 1 0 0 87 8 283
2008 Language requirement of position - Unilingual French 29 57 12 2 0 0 0 86 2 51

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 41 5 6 0 0 0 89 6 230
2017 Language requirement of position - Unilingual French 45 47 2 4 2 0 0 91 6 37
2014 Language requirement of position - Bilingual 44 37 14 4 0 0 0 82 4 206
2014 Language requirement of position - Unilingual French 51 40 2 5 2 0 0 91 7 45

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 38 15 10 4 0 1 71 15 233
2017 Language requirement of position - Unilingual French 33 39 22 6 0 0 0 72 6 37
2014 Language requirement of position - Bilingual 28 38 17 11 3 1 2 67 15 207
2014 Language requirement of position - Unilingual French 30 45 21 2 0 0 2 77 2 45
2011 Language requirement of position - Bilingual 28 42 16 8 3 1 2 72 11 287
2011 Language requirement of position - Unilingual French 30 42 10 8 0 0 10 81 9 50

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 28 9 10 5 0 12 72 17 233
2017 Language requirement of position - Unilingual French 41 43 5 5 0 4 3 90 5 37
2014 Language requirement of position - Bilingual 31 34 12 7 6 0 10 73 14 207
2014 Language requirement of position - Unilingual French 31 40 9 11 0 2 7 77 13 45
2011 Language requirement of position - Bilingual 43 28 12 6 5 1 5 76 11 287
2011 Language requirement of position - Unilingual French 38 34 16 6 4 0 2 74 10 50
2008 Language requirement of position - Bilingual 40 26 7 12 7 1 7 72 20 283
2008 Language requirement of position - Unilingual French 45 25 4 16 6 0 4 73 22 51

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 40 15 9 1 0 0 75 10 233
2017 Language requirement of position - Unilingual French 42 51 7 0 0 0 0 93 0 38
2014 Language requirement of position - Bilingual 23 54 13 6 4 0 0 77 10 207
2014 Language requirement of position - Unilingual French 31 56 9 4 0 0 0 86 4 45
2011 Language requirement of position - Bilingual 26 47 15 8 3 0 0 73 12 286
2011 Language requirement of position - Unilingual French 29 46 11 8 6 0 0 75 14 49
2008 Language requirement of position - Bilingual 29 53 11 6 1 0 0 82 7 282
2008 Language requirement of position - Unilingual French 27 47 22 4 0 0 0 75 4 51

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 36 18 15 7 0 0 60 22 233
2017 Language requirement of position - Unilingual French 29 46 17 8 0 0 0 75 8 38
2014 Language requirement of position - Bilingual 22 36 23 11 9 0 0 58 19 206
2014 Language requirement of position - Unilingual French 17 51 17 6 7 0 2 70 13 45
2011 Language requirement of position - Bilingual 19 47 19 12 3 0 0 66 15 288
2011 Language requirement of position - Unilingual French 16 40 20 18 6 0 0 56 24 50

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 43 16 12 4 0 0 68 16 233
2017 Language requirement of position - Unilingual French 31 47 12 10 0 0 0 78 10 38

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 43 14 3 3 0 0 79 7 232
2017 Language requirement of position - Unilingual French 39 51 8 2 0 0 0 90 2 38
2014 Language requirement of position - Bilingual 35 47 12 3 3 1 0 82 6 205
2014 Language requirement of position - Unilingual French 31 47 14 4 2 2 0 79 6 45
2011 Language requirement of position - Bilingual 26 48 16 8 3 0 0 74 10 288
2011 Language requirement of position - Unilingual French 16 57 14 8 4 0 2 74 12 50
2008 Language requirement of position - Bilingual 37 45 11 5 1 1 0 83 6 283
2008 Language requirement of position - Unilingual French 18 55 20 4 4 0 0 73 8 51

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 37 17 14 6 0 0 63 20 233
2017 Language requirement of position - Unilingual French 40 39 4 16 0 0 0 80 16 38

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 44 10 4 0 0 0 86 4 230
2017 Language requirement of position - Unilingual French 50 42 4 0 4 0 0 92 4 38
2014 Language requirement of position - Bilingual 43 43 9 2 2 0 0 86 5 207
2014 Language requirement of position - Unilingual French 55 38 5 0 2 0 0 93 2 45
2011 Language requirement of position - Bilingual 40 44 12 3 1 0 0 84 4 287
2011 Language requirement of position - Unilingual French 34 54 6 4 2 0 0 88 6 50

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 35 17 14 6 0 0 62 20 230
2017 Language requirement of position - Unilingual French 16 50 23 11 0 0 0 66 11 38
2014 Language requirement of position - Bilingual 19 44 17 12 7 0 0 64 19 206
2014 Language requirement of position - Unilingual French 22 38 27 9 4 0 0 60 13 45
2011 Language requirement of position - Bilingual 24 42 19 11 4 0 0 65 16 285
2011 Language requirement of position - Unilingual French 8 51 12 21 6 2 0 60 28 50

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 39 18 10 7 0 0 65 17 230
2017 Language requirement of position - Unilingual French 28 45 17 11 0 0 0 73 11 38
2014 Language requirement of position - Bilingual 25 36 16 17 7 0 0 61 24 207
2014 Language requirement of position - Unilingual French 25 32 32 9 2 0 0 57 11 45

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 40 20 10 3 0 0 67 13 229
2017 Language requirement of position - Unilingual French 21 68 9 2 0 0 0 89 2 38
2014 Language requirement of position - Bilingual 25 40 21 9 5 0 0 65 13 207
2014 Language requirement of position - Unilingual French 30 48 20 2 0 0 0 78 2 45
2011 Language requirement of position - Bilingual 24 54 14 6 2 0 0 78 8 286
2011 Language requirement of position - Unilingual French 27 54 12 2 4 0 0 82 6 50

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 37 19 7 1 0 0 74 8 229
2017 Language requirement of position - Unilingual French 46 43 7 4 0 0 0 89 4 38
2014 Language requirement of position - Bilingual 28 54 9 7 2 0 0 82 9 207
2014 Language requirement of position - Unilingual French 38 52 7 2 0 0 0 91 2 44
2011 Language requirement of position - Bilingual 29 53 9 6 3 0 0 82 9 286
2011 Language requirement of position - Unilingual French 34 48 6 6 6 0 0 82 12 50
2008 Language requirement of position - Bilingual 36 51 10 2 0 0 0 87 3 283
2008 Language requirement of position - Unilingual French 29 57 12 2 0 0 0 86 2 51

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 35 17 8 4 0 0 71 12 233
2017 Language requirement of position - Unilingual French 31 58 2 7 3 0 0 89 9 38
2014 Language requirement of position - Bilingual 31 37 19 8 4 0 0 69 12 207
2014 Language requirement of position - Unilingual French 51 36 11 2 0 0 0 87 2 45
2011 Language requirement of position - Bilingual 28 42 17 9 3 1 0 70 13 286
2011 Language requirement of position - Unilingual French 45 40 6 4 4 0 0 86 8 50
2008 Language requirement of position - Bilingual 28 41 15 11 5 0 0 69 16 282
2008 Language requirement of position - Unilingual French 29 35 22 10 4 0 0 65 14 51

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 33 39 11 8 0 1 19 41 233
2017 Language requirement of position - Unilingual French 2 28 58 7 4 0 0 11 30 38
2014 Language requirement of position - Bilingual 12 35 36 13 3 0 1 16 48 207
2014 Language requirement of position - Unilingual French 11 36 32 20 2 0 0 21 47 45
2011 Language requirement of position - Bilingual 17 39 31 7 4 1 0 11 57 287
2011 Language requirement of position - Unilingual French 20 38 28 8 7 0 0 14 58 50
2008 Language requirement of position - Bilingual 20 36 34 7 3 0 1 9 56 274
2008 Language requirement of position - Unilingual French 18 43 31 6 2 0 0 8 61 49

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 22 30 24 11 2 3 37 31 232
2017 Language requirement of position - Unilingual French 2 23 36 25 15 0 0 39 25 38
2014 Language requirement of position - Bilingual 10 29 38 14 6 0 2 21 40 207
2014 Language requirement of position - Unilingual French 13 22 35 21 8 0 0 30 35 44
2011 Language requirement of position - Bilingual 15 28 34 16 4 1 1 21 44 287
2011 Language requirement of position - Unilingual French 10 44 25 12 9 0 0 21 54 50
2008 Language requirement of position - Bilingual 12 28 34 15 6 1 2 22 42 281
2008 Language requirement of position - Unilingual French 14 31 33 18 2 2 0 20 46 51

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 30 26 8 3 1 1 11 63 233
2017 Language requirement of position - Unilingual French 39 28 17 8 7 0 0 15 68 38
2014 Language requirement of position - Bilingual 35 32 20 9 2 0 2 11 69 207
2014 Language requirement of position - Unilingual French 38 34 17 6 4 0 0 11 72 45
2011 Language requirement of position - Bilingual 43 28 16 9 3 0 1 12 71 287
2011 Language requirement of position - Unilingual French 51 22 13 6 8 0 0 14 73 50
2008 Language requirement of position - Bilingual 32 26 25 9 5 0 2 15 60 283
2008 Language requirement of position - Unilingual French 45 25 14 4 8 2 2 12 73 51

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 29 36 17 3 1 1 20 43 233
2017 Language requirement of position - Unilingual French 4 27 41 23 4 0 0 28 31 38
2014 Language requirement of position - Bilingual 9 29 39 18 4 1 0 23 38 207
2014 Language requirement of position - Unilingual French 6 11 46 33 4 0 0 37 17 45
2011 Language requirement of position - Bilingual 28 28 29 9 4 1 1 13 57 287
2011 Language requirement of position - Unilingual French 33 27 23 8 6 0 2 15 62 50
2008 Language requirement of position - Bilingual 16 34 32 11 5 0 1 17 51 282
2008 Language requirement of position - Unilingual French 27 29 31 8 2 2 0 10 58 51

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 26 28 13 6 1 3 20 50 231
2017 Language requirement of position - Unilingual French 2 29 31 25 12 0 0 38 31 37
2014 Language requirement of position - Bilingual 29 32 27 6 5 0 1 10 62 207
2014 Language requirement of position - Unilingual French 16 39 20 7 11 2 5 19 60 45
2011 Language requirement of position - Bilingual 18 31 30 14 4 1 2 18 50 288
2011 Language requirement of position - Unilingual French 8 26 34 22 4 4 2 28 36 50
2008 Language requirement of position - Bilingual 11 26 27 24 6 2 4 32 39 283
2008 Language requirement of position - Unilingual French 4 27 41 20 6 2 0 26 32 51

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 24 21 25 12 2 3 39 38 233
2017 Language requirement of position - Unilingual French 4 9 27 31 26 0 4 59 13 38
2014 Language requirement of position - Bilingual 13 27 31 16 8 2 3 26 42 206
2014 Language requirement of position - Unilingual French 6 18 17 27 29 0 2 57 25 45
2011 Language requirement of position - Bilingual 8 24 33 20 9 3 2 31 34 288
2011 Language requirement of position - Unilingual French 8 18 24 22 22 6 0 46 28 50
2008 Language requirement of position - Bilingual 6 19 26 26 15 4 4 45 27 280
2008 Language requirement of position - Unilingual French 2 12 29 35 22 0 0 57 14 51

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 28 35 8 6 3 3 15 48 232
2017 Language requirement of position - Unilingual French 11 33 33 15 8 0 0 23 44 38
2014 Language requirement of position - Bilingual 21 32 32 10 3 1 1 13 54 207
2014 Language requirement of position - Unilingual French 11 29 49 8 2 0 0 10 40 45
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 75 18 2 4 0 0 0 93 4 233
2017 Language requirement of position - Unilingual French 77 23 0 0 0 0 0 100 0 38
2014 Language requirement of position - Bilingual 77 18 2 2 0 0 0 96 2 207
2014 Language requirement of position - Unilingual French 93 4 0 0 2 0 0 98 2 45
2011 Language requirement of position - Bilingual 74 21 2 2 0 0 0 96 2 287
2011 Language requirement of position - Unilingual French 74 22 0 2 0 0 2 98 2 50
2008 Language requirement of position - Bilingual 78 16 2 2 1 0 2 96 3 283
2008 Language requirement of position - Unilingual French 71 14 2 2 0 0 12 96 2 51

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 28 16 10 8 5 3 63 20 233
2017 Language requirement of position - Unilingual French 37 42 8 8 0 0 5 83 9 38
2014 Language requirement of position - Bilingual 29 31 17 7 7 3 5 65 16 207
2014 Language requirement of position - Unilingual French 24 31 16 11 6 7 4 62 19 45

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 32 10 8 4 1 0 78 12 233
2017 Language requirement of position - Unilingual French 58 36 2 0 4 0 0 94 4 38
2014 Language requirement of position - Bilingual 47 35 10 4 3 0 0 82 8 207
2014 Language requirement of position - Unilingual French 53 28 15 4 0 0 0 81 4 45

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 42 13 5 3 0 0 79 8 233
2017 Language requirement of position - Unilingual French 45 47 6 2 0 0 0 91 2 38
2014 Language requirement of position - Bilingual 33 48 10 6 2 0 0 82 8 207
2014 Language requirement of position - Unilingual French 43 42 9 4 0 0 2 87 4 45
2011 Language requirement of position - Bilingual 32 50 10 5 2 1 0 83 7 288
2011 Language requirement of position - Unilingual French 38 43 14 2 0 0 2 83 2 49
2008 Language requirement of position - Bilingual 30 52 8 7 1 1 0 84 8 283
2008 Language requirement of position - Unilingual French 31 47 14 6 0 2 0 80 6 51

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 29 17 10 10 8 1 60 22 233
2017 Language requirement of position - Unilingual French 29 41 9 12 5 4 0 73 18 38
2014 Language requirement of position - Bilingual 29 27 15 10 7 9 2 63 19 207
2014 Language requirement of position - Unilingual French 27 42 18 7 2 0 5 72 10 45
2011 Language requirement of position - Bilingual 28 38 16 8 5 5 0 69 14 288
2011 Language requirement of position - Unilingual French 22 40 20 10 5 4 0 64 15 50
2008 Language requirement of position - Bilingual 29 34 14 11 5 6 1 68 17 282
2008 Language requirement of position - Unilingual French 20 37 25 12 0 6 0 60 13 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 22 22 12 8 17 4 45 27 233
2017 Language requirement of position - Unilingual French 4 33 18 4 4 19 18 58 13 38
2014 Language requirement of position - Bilingual 11 28 18 17 7 15 4 48 29 207
2014 Language requirement of position - Unilingual French 4 30 21 9 4 21 11 50 19 45

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 41 9 5 1 0 0 85 6 233
2017 Language requirement of position - Unilingual French 51 43 0 6 0 0 0 94 6 38
2014 Language requirement of position - Bilingual 42 46 7 4 1 0 0 88 6 207
2014 Language requirement of position - Unilingual French 54 35 9 2 0 0 0 89 2 45
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 39 13 7 5 0 0 76 12 233
2017 Language requirement of position - Unilingual French 29 47 17 7 0 0 0 76 7 38
2014 Language requirement of position - Bilingual 33 48 13 2 2 0 2 83 4 207
2014 Language requirement of position - Unilingual French 29 50 6 9 6 0 0 79 15 45
2011 Language requirement of position - Bilingual 34 42 14 6 2 0 0 77 9 288
2011 Language requirement of position - Unilingual French 30 36 20 6 6 0 2 67 12 50
2008 Language requirement of position - Bilingual 29 39 16 7 8 0 0 69 15 283
2008 Language requirement of position - Unilingual French 18 35 31 10 4 2 0 54 14 51

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 31 15 6 4 2 0 74 11 233
2017 Language requirement of position - Unilingual French 46 37 11 6 0 0 0 83 6 38
2014 Language requirement of position - Bilingual 39 41 11 4 2 1 1 82 7 206
2014 Language requirement of position - Unilingual French 37 46 15 2 0 0 0 83 2 45
2011 Language requirement of position - Bilingual 42 38 10 5 3 2 0 82 8 288
2011 Language requirement of position - Unilingual French 26 38 22 6 6 0 2 65 12 50
2008 Language requirement of position - Bilingual 33 40 13 8 5 2 0 74 13 283
2008 Language requirement of position - Unilingual French 31 39 24 6 0 0 0 71 6 51

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 37 11 8 3 0 0 78 11 233
2017 Language requirement of position - Unilingual French 45 31 18 6 0 0 0 76 6 38
2014 Language requirement of position - Bilingual 38 44 9 7 2 0 0 82 9 207
2014 Language requirement of position - Unilingual French 34 51 9 5 2 0 0 84 7 45
2011 Language requirement of position - Bilingual 38 42 11 7 1 1 0 81 8 288
2011 Language requirement of position - Unilingual French 34 36 14 8 6 0 2 71 15 50
2008 Language requirement of position - Bilingual 33 39 14 9 5 0 0 72 13 283
2008 Language requirement of position - Unilingual French 22 47 22 8 2 0 0 69 10 51

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 81 17 1 1 0 0 0 98 1 233
2017 Language requirement of position - Unilingual French 81 15 0 4 0 0 0 96 4 38
2014 Language requirement of position - Bilingual 78 18 2 0 0 0 1 98 0 207
2014 Language requirement of position - Unilingual French 89 11 0 0 0 0 0 100 0 45
2011 Language requirement of position - Bilingual 82 14 2 1 0 0 1 97 1 288
2011 Language requirement of position - Unilingual French 75 16 0 2 0 0 7 98 2 50
2008 Language requirement of position - Bilingual 89 6 1 1 0 0 3 98 1 283
2008 Language requirement of position - Unilingual French 75 16 2 0 0 0 8 98 0 51

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 36 8 6 5 1 2 80 11 233
2017 Language requirement of position - Unilingual French 28 39 4 24 0 2 2 70 25 38
2014 Language requirement of position - Bilingual 38 30 11 8 5 4 4 73 14 207
2014 Language requirement of position - Unilingual French 37 27 14 13 2 0 7 68 17 45
2011 Language requirement of position - Bilingual 26 30 14 14 8 3 5 61 24 287
2011 Language requirement of position - Unilingual French 18 24 20 22 10 2 4 45 34 50

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 31 10 8 3 0 0 79 11 233
2017 Language requirement of position - Unilingual French 39 37 20 4 0 0 0 76 4 38

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 29 11 6 8 1 0 75 14 233
2017 Language requirement of position - Unilingual French 49 29 16 4 0 2 0 79 4 38

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 30 14 7 6 0 0 73 13 232
2017 Language requirement of position - Unilingual French 47 28 19 6 0 0 0 75 6 38
2014 Language requirement of position - Bilingual 46 38 8 4 3 0 0 85 8 207
2014 Language requirement of position - Unilingual French 42 41 2 13 2 0 0 83 15 45
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 44 17 6 3 3 10 71 9 80
2014 Language requirement of position - Bilingual 17 52 13 8 0 3 7 77 9 53

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 39 19 8 6 6 0 65 15 233
2017 Language requirement of position - Unilingual French 30 43 12 6 0 8 0 80 7 38
2014 Language requirement of position - Bilingual 19 48 16 8 4 6 0 70 13 206
2014 Language requirement of position - Unilingual French 24 49 16 4 0 7 0 79 4 45
2011 Language requirement of position - Bilingual 17 30 23 14 7 8 0 52 23 288
2011 Language requirement of position - Unilingual French 20 28 31 6 8 6 0 51 15 49

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 39 21 9 6 2 0 62 16 232
2017 Language requirement of position - Unilingual French 23 43 23 11 0 0 0 66 11 38
2014 Language requirement of position - Bilingual 17 36 25 12 8 1 0 55 20 207
2014 Language requirement of position - Unilingual French 19 52 26 2 0 0 0 71 2 45
2011 Language requirement of position - Bilingual 10 27 26 20 14 3 0 39 35 287
2011 Language requirement of position - Unilingual French 8 26 26 22 10 8 0 37 35 50
2008 Language requirement of position - Bilingual 15 43 22 12 6 2 0 59 18 283
2008 Language requirement of position - Unilingual French 8 47 27 10 8 0 0 55 18 51

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 33 28 14 4 6 0 50 20 232
2017 Language requirement of position - Unilingual French 11 45 23 12 2 6 0 60 16 37
2014 Language requirement of position - Bilingual 10 34 30 17 4 5 0 46 22 206
2014 Language requirement of position - Unilingual French 17 50 24 6 0 2 0 69 7 45
2011 Language requirement of position - Bilingual 5 28 29 23 10 5 0 35 35 288
2011 Language requirement of position - Unilingual French 4 16 37 28 10 4 0 21 40 49
2008 Language requirement of position - Bilingual 10 40 25 18 4 4 0 51 23 283
2008 Language requirement of position - Unilingual French 4 47 31 10 8 0 0 51 18 51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 38 20 12 7 6 0 59 20 233
2017 Language requirement of position - Unilingual French 27 29 33 6 2 2 0 57 8 38
2014 Language requirement of position - Bilingual 16 35 24 14 6 5 0 53 21 207
2014 Language requirement of position - Unilingual French 15 50 18 8 2 7 0 70 11 45
2011 Language requirement of position - Bilingual 9 27 25 18 13 8 0 39 33 288
2011 Language requirement of position - Unilingual French 6 28 36 16 8 6 0 36 26 50
2008 Language requirement of position - Bilingual 13 42 26 10 6 4 0 57 16 283
2008 Language requirement of position - Unilingual French 8 51 24 10 2 6 0 63 13 51

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 39 24 9 4 2 0 62 13 233
2017 Language requirement of position - Unilingual French 18 48 24 4 4 2 0 67 8 38
2014 Language requirement of position - Bilingual 14 49 21 12 3 1 0 63 15 207
2014 Language requirement of position - Unilingual French 10 63 15 9 0 2 0 76 9 45
2011 Language requirement of position - Bilingual 7 25 27 25 14 2 0 33 40 287
2011 Language requirement of position - Unilingual French 6 30 30 21 8 6 0 38 30 50
2008 Language requirement of position - Bilingual 15 45 21 16 4 0 0 60 19 283
2008 Language requirement of position - Unilingual French 16 47 20 14 4 0 0 63 18 51
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 51 13 6 3 0 0 78 8 233
2017 Language requirement of position - Unilingual French 32 46 15 4 2 0 0 79 7 38
2014 Language requirement of position - Bilingual 26 50 15 8 1 0 0 77 9 207
2014 Language requirement of position - Unilingual French 24 67 9 0 0 0 0 91 0 45
2011 Language requirement of position - Bilingual 15 43 20 16 6 0 0 59 22 288
2011 Language requirement of position - Unilingual French 14 40 23 20 2 2 0 54 23 50

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 51 7 3 1 1 0 88 4 233
2017 Language requirement of position - Unilingual French 43 42 11 0 0 4 0 89 0 38
2014 Language requirement of position - Bilingual 30 57 9 2 0 2 0 88 2 207
2014 Language requirement of position - Unilingual French 40 43 13 2 0 2 0 84 2 45
2011 Language requirement of position - Bilingual 23 51 16 7 2 2 0 75 9 288
2011 Language requirement of position - Unilingual French 24 46 18 4 6 2 0 71 10 50

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 38 12 12 1 1 0 74 14 233
2017 Language requirement of position - Unilingual French 35 42 8 11 0 4 0 80 11 38
2014 Language requirement of position - Bilingual 31 43 11 10 6 1 0 74 15 207
2014 Language requirement of position - Unilingual French 27 46 8 11 2 6 0 78 14 45
2011 Language requirement of position - Bilingual 32 47 9 5 4 3 0 81 9 287
2011 Language requirement of position - Unilingual French 26 50 12 4 6 2 0 78 10 50
2008 Language requirement of position - Bilingual 31 42 11 11 3 2 0 75 14 283
2008 Language requirement of position - Unilingual French 24 53 12 8 4 0 0 76 12 51

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 39 18 12 4 3 4 63 17 232
2017 Language requirement of position - Unilingual French 36 36 11 4 4 8 2 80 9 38
2014 Language requirement of position - Bilingual 17 42 22 10 4 4 0 62 15 206
2014 Language requirement of position - Unilingual French 16 48 24 8 0 4 0 66 9 45
2011 Language requirement of position - Bilingual 24 49 15 7 1 3 0 76 8 288
2011 Language requirement of position - Unilingual French 30 43 16 4 4 2 2 75 8 50

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 22 24 14 14 9 7 39 33 233
2017 Language requirement of position - Unilingual French 13 42 19 7 9 11 0 61 17 38
2014 Language requirement of position - Bilingual 8 22 18 19 15 14 4 37 41 207
2014 Language requirement of position - Unilingual French 9 36 13 13 13 11 4 53 32 45
2011 Language requirement of position - Bilingual 8 20 22 21 11 15 4 34 38 288
2011 Language requirement of position - Unilingual French 10 14 34 16 10 14 2 29 31 50

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 27 3 5 1 0 0 91 5 233
2017 Language requirement of position - Unilingual French 66 34 0 0 0 0 0 100 0 38
2014 Language requirement of position - Bilingual 64 27 6 2 0 0 1 92 2 207
2014 Language requirement of position - Unilingual French 67 31 0 0 2 0 0 98 2 45

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 29 3 5 0 2 0 92 5 233
2017 Language requirement of position - Unilingual French 68 24 8 0 0 0 0 92 0 38
2014 Language requirement of position - Bilingual 60 26 4 3 1 2 3 91 5 207
2014 Language requirement of position - Unilingual French 74 18 7 0 2 0 0 91 2 45
2011 Language requirement of position - Bilingual 64 30 1 2 1 1 1 96 2 288
2011 Language requirement of position - Unilingual French 64 24 4 2 0 4 2 94 2 50
2008 Language requirement of position - Bilingual 74 21 3 2 0 0 0 95 2 281
2008 Language requirement of position - Unilingual French 72 22 4 0 0 0 2 96 0 50

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 41 20 8 4 0 0 69 11 233
2017 Language requirement of position - Unilingual French 26 60 8 6 0 0 0 85 6 38
2014 Language requirement of position - Bilingual 29 39 15 13 2 1 1 69 15 207
2014 Language requirement of position - Unilingual French 22 38 22 16 0 2 0 61 16 45
2011 Language requirement of position - Bilingual 18 46 23 10 2 1 0 65 12 287
2011 Language requirement of position - Unilingual French 20 47 16 14 2 2 0 68 16 50
2008 Language requirement of position - Bilingual 27 45 17 9 1 0 0 73 10 281
2008 Language requirement of position - Unilingual French 20 47 22 8 2 2 0 68 10 51

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 25 17 23 16 3 2 41 41 233
2017 Language requirement of position - Unilingual French 11 44 18 17 2 6 3 60 21 38
2014 Language requirement of position - Bilingual 10 20 24 25 13 2 4 33 41 207
2014 Language requirement of position - Unilingual French 7 31 28 17 7 5 6 42 27 45
2011 Language requirement of position - Bilingual 8 25 22 26 13 3 2 35 41 288
2011 Language requirement of position - Unilingual French 12 22 26 21 16 0 2 35 39 50
2008 Language requirement of position - Bilingual 11 35 16 23 11 1 3 48 35 282
2008 Language requirement of position - Unilingual French 2 33 24 25 10 2 4 38 38 51

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 37 25 11 6 2 0 57 17 233
2017 Language requirement of position - Unilingual French 9 40 36 7 2 6 0 52 9 38

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 44 15 3 2 2 0 79 6 232
2017 Language requirement of position - Unilingual French 32 53 6 2 0 4 2 91 2 38
2014 Language requirement of position - Bilingual 33 46 13 4 0 3 0 82 4 207
2014 Language requirement of position - Unilingual French 35 54 9 0 0 0 2 91 0 45

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 53 9 6 1 1 0 84 7 232
2017 Language requirement of position - Unilingual French 23 64 11 2 0 0 0 87 2 38
2014 Language requirement of position - Bilingual 27 49 15 5 1 3 0 78 6 207
2014 Language requirement of position - Unilingual French 40 56 4 0 0 0 0 96 0 45
2011 Language requirement of position - Bilingual 23 46 17 8 3 3 0 71 11 288
2011 Language requirement of position - Unilingual French 20 48 20 0 6 6 0 72 6 50

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 45 11 5 2 0 0 82 7 232
2017 Language requirement of position - Unilingual French 37 52 8 0 2 0 0 89 2 38
2014 Language requirement of position - Bilingual 33 53 8 4 3 0 0 86 7 207
2014 Language requirement of position - Unilingual French 42 49 9 0 0 0 0 91 0 45
2011 Language requirement of position - Bilingual 23 47 16 8 4 1 0 71 13 288
2011 Language requirement of position - Unilingual French 22 46 18 6 6 2 0 69 12 50
2008 Language requirement of position - Bilingual 28 55 10 6 2 0 0 83 7 283
2008 Language requirement of position - Unilingual French 24 52 16 4 4 0 0 76 8 50

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 32 20 10 4 1 0 65 14 233
2017 Language requirement of position - Unilingual French 35 42 12 6 2 2 0 79 8 38
2014 Language requirement of position - Bilingual 21 50 18 7 4 0 0 71 11 207
2014 Language requirement of position - Unilingual French 30 47 19 4 0 0 0 77 4 45
2011 Language requirement of position - Bilingual 13 40 26 14 5 2 0 55 19 285
2011 Language requirement of position - Unilingual French 18 39 30 6 6 2 0 57 12 50

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 34 21 9 3 0 0 67 12 233
2017 Language requirement of position - Unilingual French 36 44 18 0 2 0 0 79 2 38
2014 Language requirement of position - Bilingual 22 50 18 7 3 0 0 72 10 207
2014 Language requirement of position - Unilingual French 26 63 9 2 0 0 0 89 2 45
2011 Language requirement of position - Bilingual 13 43 22 16 5 1 0 57 21 285
2011 Language requirement of position - Unilingual French 14 38 28 12 6 2 0 53 18 50
2008 Language requirement of position - Bilingual 25 47 17 9 2 0 0 72 11 283
2008 Language requirement of position - Unilingual French 16 51 25 4 4 0 0 67 8 51

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 24 20 13 7 6 0 58 21 233
2017 Language requirement of position - Unilingual French 41 23 20 2 2 12 0 72 5 37
2014 Language requirement of position - Bilingual 20 38 17 10 9 7 0 62 20 207
2014 Language requirement of position - Unilingual French 40 29 26 5 0 0 0 69 5 45
2011 Language requirement of position - Bilingual 18 27 22 18 7 6 1 48 28 286
2011 Language requirement of position - Unilingual French 18 37 16 12 6 10 2 62 20 50
2008 Language requirement of position - Bilingual 24 34 18 12 4 7 0 63 18 283
2008 Language requirement of position - Unilingual French 29 27 24 6 4 10 0 63 11 51
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 36 32 233
2017 Language requirement of position - Unilingual French 10 74 16 38
2014 Language requirement of position - Bilingual 28 35 37 207
2014 Language requirement of position - Unilingual French 15 64 21 45
2011 Language requirement of position - Bilingual 33 33 34 288
2011 Language requirement of position - Unilingual French 22 55 23 50

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 13 46 5 5 10 74
2014 Language requirement of position - Bilingual 12 17 37 10 9999 23 59
2011 Language requirement of position - Bilingual 16 7 54 14 9999 9 94
2011 Language requirement of position - Unilingual French 10 10 63 0 9999 18 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 83 233
2017 Language requirement of position - Unilingual French 13 87 38
2014 Language requirement of position - Bilingual 16 84 205
2014 Language requirement of position - Unilingual French 13 87 45

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 38
2014 Language requirement of position - Bilingual 44 34

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 87 38
2014 Language requirement of position - Bilingual 59 34

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 38
2014 Language requirement of position - Bilingual 0 34

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 38
2014 Language requirement of position - Bilingual 0 34

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 38
2014 Language requirement of position - Bilingual 35 34

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 38
2014 Language requirement of position - Bilingual 62 34

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 38
2014 Language requirement of position - Bilingual 29 34

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 38
2014 Language requirement of position - Bilingual 16 34

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 38
2014 Language requirement of position - Bilingual 24 34

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 38
2014 Language requirement of position - Bilingual 56 34

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 38
2014 Language requirement of position - Bilingual 30 34

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 38
2014 Language requirement of position - Bilingual 0 34

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 38
2014 Language requirement of position - Bilingual 24 34

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 38
2014 Language requirement of position - Bilingual 66 33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 38
2014 Language requirement of position - Bilingual 39 33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 38
2014 Language requirement of position - Bilingual 24 33

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 38
2014 Language requirement of position - Bilingual 14 33

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 38
2014 Language requirement of position - Bilingual 16 33

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 35

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 35
2014 Language requirement of position - Bilingual 0 33

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 35

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 35
2014 Language requirement of position - Bilingual 31 33

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 35
2014 Language requirement of position - Bilingual 24 33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 35
2014 Language requirement of position - Bilingual 43 33

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 35
2014 Language requirement of position - Bilingual 39 33

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 35

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 35

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 92 8 38

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 19 18 6 6 28 10 51 20 233
2017 Language requirement of position - Unilingual French 8 27 11 0 0 42 12 76 0 37
2014 Language requirement of position - Bilingual 9 17 16 6 4 37 11 50 19 207
2014 Language requirement of position - Unilingual French 6 11 19 2 2 38 21 42 11 45

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 45 15 8 3 6 0 72 12 232
2017 Language requirement of position - Unilingual French 28 53 19 0 0 0 0 81 0 38
2014 Language requirement of position - Bilingual 16 32 22 5 3 20 1 61 11 207
2014 Language requirement of position - Unilingual French 18 47 17 2 0 14 3 76 3 44
2011 Language requirement of position - Bilingual 23 50 17 4 1 4 0 77 6 285
2011 Language requirement of position - Unilingual French 24 46 24 2 4 0 0 70 6 50
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 47 16 9 4 1 8 68 14 232
2017 Language requirement of position - Unilingual French 3 64 27 4 2 0 0 66 6 37
2014 Language requirement of position - Bilingual 11 56 17 7 1 1 7 73 9 207
2014 Language requirement of position - Unilingual French 11 65 13 6 0 2 2 79 7 45
2011 Language requirement of position - Bilingual 13 50 20 9 0 1 6 68 11 288
2011 Language requirement of position - Unilingual French 10 51 22 13 0 4 0 64 13 50
2008 Language requirement of position - Bilingual 13 48 16 13 2 1 6 66 16 283
2008 Language requirement of position - Unilingual French 14 45 22 12 4 2 2 61 16 51

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 26 23 5 2 24 11 53 11 231
2017 Language requirement of position - Unilingual French 11 23 21 2 0 35 8 60 4 38
2014 Language requirement of position - Bilingual 7 20 24 9 3 30 8 43 18 207
2014 Language requirement of position - Unilingual French 7 25 17 2 4 31 14 57 12 45
2011 Language requirement of position - Bilingual 6 24 23 11 3 26 8 45 21 288
2011 Language requirement of position - Unilingual French 10 27 28 6 0 20 8 52 8 50

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 37 10 5 0 9 7 83 6 233
2017 Language requirement of position - Unilingual French 47 39 6 0 0 8 0 93 0 38
2014 Language requirement of position - Bilingual 28 43 10 4 1 5 9 82 6 207
2014 Language requirement of position - Unilingual French 29 57 2 0 0 12 0 97 0 45
2011 Language requirement of position - Bilingual 28 45 10 3 0 8 5 84 4 288
2011 Language requirement of position - Unilingual French 31 36 14 8 2 4 5 74 11 50
2008 Language requirement of position - Bilingual 23 43 14 4 1 9 6 78 5 283
2008 Language requirement of position - Unilingual French 27 47 16 2 0 6 2 81 2 51

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 36 13 6 0 13 6 76 8 233
2017 Language requirement of position - Unilingual French 32 44 13 0 0 4 7 85 0 38
2014 Language requirement of position - Bilingual 18 47 11 4 2 8 9 80 7 207
2014 Language requirement of position - Unilingual French 31 44 11 0 0 13 0 87 0 45
2011 Language requirement of position - Bilingual 20 44 14 4 0 12 5 78 5 287
2011 Language requirement of position - Unilingual French 24 38 19 4 2 14 0 71 7 50
2008 Language requirement of position - Bilingual 27 43 13 5 1 5 6 79 6 283
2008 Language requirement of position - Unilingual French 33 47 12 4 2 2 0 82 6 51
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 91 233
2014 Language requirement of position - Bilingual 4 96 207
2014 Language requirement of position - Unilingual French 11 89 45

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 92 21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 21

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 19

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 85 15 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 21 17 4 3 32 9 59 12 233
2017 Language requirement of position - Unilingual French 12 18 8 0 2 48 12 74 5 38
2014 Language requirement of position - Bilingual 10 16 15 3 0 44 12 57 8 207
2014 Language requirement of position - Unilingual French 7 13 17 4 0 45 13 48 10 45

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 39 20 4 1 11 1 71 6 233
2017 Language requirement of position - Unilingual French 28 54 15 0 2 0 0 82 2 36
2014 Language requirement of position - Bilingual 17 31 21 4 0 23 4 65 6 206
2014 Language requirement of position - Unilingual French 15 44 22 0 0 18 0 73 0 45
2011 Language requirement of position - Bilingual 24 50 14 3 1 8 0 81 4 288
2011 Language requirement of position - Unilingual French 26 50 16 0 4 4 0 79 4 50
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 22 18 8 10 0 4 63 18 232
2017 Language requirement of position - Unilingual French 52 15 12 14 2 0 4 70 17 38

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 28 31 20 11 0 0 38 30 233
2017 Language requirement of position - Unilingual French 15 31 40 11 2 0 0 47 13 38

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 27 29 22 10 0 0 38 32 232
2017 Language requirement of position - Unilingual French 17 34 31 16 2 0 0 51 18 38

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 21 29 20 13 0 0 37 33 231
2017 Language requirement of position - Unilingual French 27 26 27 20 0 0 0 53 20 38

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 25 21 11 4 0 6 62 16 229
2017 Language requirement of position - Unilingual French 48 26 22 2 0 0 2 75 2 38

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 33 22 13 8 0 0 56 22 232
2017 Language requirement of position - Unilingual French 24 26 26 15 6 0 4 51 22 38

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 32 31 12 4 0 1 52 17 232
2017 Language requirement of position - Unilingual French 27 32 26 13 2 0 0 59 15 38

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 29 29 18 10 0 0 43 28 233
2017 Language requirement of position - Unilingual French 22 21 38 12 7 0 0 43 18 38

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 31 20 23 6 0 0 51 29 233
2017 Language requirement of position - Unilingual French 24 33 24 19 0 0 0 57 19 38

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 36 21 12 8 0 2 58 21 233
2017 Language requirement of position - Unilingual French 17 34 27 21 0 0 0 52 21 38

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 20 13 6 2 0 1 79 8 232
2017 Language requirement of position - Unilingual French 49 27 7 4 7 0 6 81 12 38

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 8 5 9 4 0 5 82 13 232
2017 Language requirement of position - Unilingual French 73 12 6 0 0 2 6 93 0 38

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 25 9 7 2 0 2 81 9 232
2017 Language requirement of position - Unilingual French 64 20 6 8 0 0 2 85 8 38

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 17 10 9 6 0 2 74 16 232
2017 Language requirement of position - Unilingual French 67 13 2 11 2 2 2 84 14 37

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 11 6 4 1 0 27 85 8 231
2017 Language requirement of position - Unilingual French 50 5 0 0 0 0 45 100 0 38

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 73 13 7 2 0 0 4 90 2 231
2017 Language requirement of position - Unilingual French 60 21 0 4 0 0 15 95 5 38

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 10 8 6 7 0 4 78 13 232
2017 Language requirement of position - Unilingual French 66 9 4 11 4 0 6 80 16 38

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 25 15 5 1 0 3 79 6 232
2017 Language requirement of position - Unilingual French 51 25 15 7 2 0 0 76 9 37

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 28 42 18 4 0 0 36 22 233
2017 Language requirement of position - Unilingual French 15 17 46 19 0 0 3 34 19 38

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 3 22 37 27 11 0 0 38 25 233
2017 Language requirement of position - Unilingual French 2 23 42 15 17 0 0 33 25 38

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 49 24 6 2 1 0 68 8 233
2017 Language requirement of position - Unilingual French 20 58 16 0 4 2 0 80 4 38

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 45 18 16 6 2 0 58 23 233
2017 Language requirement of position - Unilingual French 17 55 7 16 2 2 0 74 19 37
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 88 233
2014 Language requirement of position - Bilingual 7 93 207

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 31 27
2014 Language requirement of position - Bilingual 63 37 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 4 22 9 17 0 0 53 25 18
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 23 15 7 9 3 1 45 55 233
2017 Language requirement of position - Unilingual French 54 20 19 7 0 0 0 54 46 38

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 122
2017 Language requirement of position - Unilingual French 0 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 122
2017 Language requirement of position - Unilingual French 25 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 122
2017 Language requirement of position - Unilingual French 10 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 122
2017 Language requirement of position - Unilingual French 29 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 122
2017 Language requirement of position - Unilingual French 5 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 122
2017 Language requirement of position - Unilingual French 47 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 61 10 8 4 6 121
2017 Language requirement of position - Unilingual French 15 63 5 17 0 0 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 30 9 11 7 1 4 72 18 122
2017 Language requirement of position - Unilingual French 21 34 18 17 5 0 5 58 23 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 9 5 8 22 6 46 27 62 122
2017 Language requirement of position - Unilingual French 5 20 14 22 0 5 35 41 36 18
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