2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 25 7 0 0 0 0 93 0 15
2017 First official language - French 37 47 8 6 2 0 0 85 8 259
2014 First official language - English 50 43 0 7 0 0 0 93 7 12
2014 First official language - French 34 46 8 9 3 0 0 80 12 245
2011 First official language - English 65 30 5 0 0 0 0 95 0 19
2011 First official language - French 55 38 4 3 0 0 0 93 3 319
2008 First official language - English 59 18 6 12 6 0 0 76 18 17
2008 First official language - French 66 27 3 3 1 0 0 94 3 324

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 20 0 6 0 0 0 94 6 15
2017 First official language - French 71 25 1 3 0 0 0 96 3 259
2014 First official language - English 60 33 0 7 0 0 0 93 7 12
2014 First official language - French 70 28 2 1 0 0 0 97 1 245
2011 First official language - English 38 47 5 10 0 0 0 85 10 19
2011 First official language - French 79 18 2 1 0 0 0 97 1 318
2008 First official language - English 65 18 0 12 0 6 0 88 13 17
2008 First official language - French 82 16 2 0 1 0 0 98 1 323

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 27 13 16 7 0 0 64 23 15
2017 First official language - French 57 34 3 6 0 0 0 91 6 259
2014 First official language - English 28 57 9 7 0 0 0 84 7 12
2014 First official language - French 68 26 4 2 0 0 0 95 2 245
2011 First official language - English 31 33 10 26 0 0 0 64 26 19
2011 First official language - French 71 23 3 3 0 0 0 94 3 318
2008 First official language - English 53 18 6 6 12 0 6 75 19 17
2008 First official language - French 76 19 2 2 1 0 0 95 3 325

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 20 7 7 0 0 0 86 7 15
2017 First official language - French 42 33 10 11 5 0 0 74 16 259
2014 First official language - English 73 18 9 0 0 0 0 91 0 12
2014 First official language - French 42 38 7 8 5 0 0 81 13 245
2011 First official language - English 64 20 11 5 0 0 0 84 5 19
2011 First official language - French 40 35 10 11 3 0 0 75 15 319

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 34 14 7 0 0 0 79 7 15
2017 First official language - French 28 50 12 7 4 0 0 77 11 259
2014 First official language - English 34 49 17 0 0 0 0 83 0 12
2014 First official language - French 33 42 15 9 1 0 1 75 10 245
2011 First official language - English 47 27 21 5 0 0 0 74 5 19
2011 First official language - French 25 50 15 7 2 1 0 76 9 321
2008 First official language - English 41 29 29 0 0 0 0 71 0 17
2008 First official language - French 35 48 12 3 2 0 0 83 5 325

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 27 19 0 0 0 0 81 0 15
2017 First official language - French 35 46 12 4 3 0 0 81 7 258
2014 First official language - English 49 34 17 0 0 0 0 83 0 12
2014 First official language - French 29 51 13 6 2 0 0 80 8 245
2011 First official language - English 37 31 27 6 0 0 0 68 6 19
2011 First official language - French 35 44 12 6 2 0 1 79 9 318
2008 First official language - English 29 65 6 0 0 0 0 94 0 17
2008 First official language - French 36 45 14 4 1 0 0 81 5 325

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 25 0 7 0 0 0 93 7 15
2017 First official language - French 41 42 8 6 3 0 0 83 9 258
2014 First official language - English 42 17 41 0 0 0 0 59 0 12
2014 First official language - French 35 47 9 6 3 0 0 82 9 244
2011 First official language - English 40 28 11 22 0 0 0 68 22 19
2011 First official language - French 37 43 10 7 2 0 0 80 10 321
2008 First official language - English 47 53 0 0 0 0 0 100 0 17
2008 First official language - French 37 49 6 6 1 0 0 86 7 325

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 34 10 0 0 0 0 90 0 15
2017 First official language - French 47 42 4 6 1 0 0 89 7 255
2014 First official language - English 50 35 15 0 0 0 0 85 0 12
2014 First official language - French 45 38 11 4 0 0 0 84 5 244

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 49 0 0 6 0 0 94 6 15
2017 First official language - French 32 38 17 10 3 0 1 70 14 258
2014 First official language - English 24 68 0 0 0 0 9 100 0 12
2014 First official language - French 28 38 18 10 3 1 2 68 13 245
2011 First official language - English 53 47 0 0 0 0 0 100 0 19
2011 First official language - French 28 42 16 8 3 1 4 72 11 320

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 20 0 16 7 0 6 75 25 15
2017 First official language - French 35 31 9 9 4 1 11 75 15 258
2014 First official language - English 16 59 9 7 0 0 10 82 8 12
2014 First official language - French 31 34 11 7 5 1 10 73 14 245
2011 First official language - English 43 17 15 15 10 0 0 60 25 19
2011 First official language - French 43 30 12 5 4 1 4 77 10 320
2008 First official language - English 35 12 24 6 12 6 6 53 20 17
2008 First official language - French 41 26 6 13 6 1 6 73 21 325

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 26 19 0 0 0 0 81 0 15
2017 First official language - French 34 43 13 8 1 0 0 78 9 259
2014 First official language - English 25 50 25 0 0 0 0 75 0 12
2014 First official language - French 23 55 12 6 4 0 0 78 10 245
2011 First official language - English 47 26 11 11 5 0 0 73 16 19
2011 First official language - French 25 47 15 8 4 0 0 73 12 318
2008 First official language - English 35 47 18 0 0 0 0 82 0 17
2008 First official language - French 28 52 13 6 1 0 0 80 7 324

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 29 0 7 7 0 0 86 14 15
2017 First official language - French 23 38 18 14 6 0 0 61 20 259
2014 First official language - English 26 48 26 0 0 0 0 74 0 12
2014 First official language - French 20 39 21 11 8 0 1 59 19 244
2011 First official language - English 29 45 15 11 0 0 0 74 11 19
2011 First official language - French 18 46 20 13 4 0 0 64 16 321

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 36 7 10 7 0 0 76 18 15
2017 First official language - French 25 44 16 12 3 0 0 69 15 259

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 42 6 0 7 0 0 87 7 15
2017 First official language - French 36 45 13 3 3 0 0 81 6 258
2014 First official language - English 26 41 34 0 0 0 0 66 0 12
2014 First official language - French 34 47 12 4 3 1 0 81 7 243
2011 First official language - English 43 40 5 11 0 0 0 84 11 19
2011 First official language - French 24 49 16 8 3 0 0 73 11 321
2008 First official language - English 53 29 18 0 0 0 0 82 0 17
2008 First official language - French 33 47 13 5 1 1 0 81 6 325

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 48 6 0 7 0 0 87 7 15
2017 First official language - French 27 37 15 15 5 0 0 65 20 259

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 7 19 0 0 0 0 81 0 15
2017 First official language - French 42 45 8 3 1 0 0 87 4 256
2014 First official language - English 58 33 8 0 0 0 0 92 0 12
2014 First official language - French 44 42 9 2 2 0 0 86 5 245
2011 First official language - English 62 32 6 0 0 0 0 94 0 19
2011 First official language - French 38 46 11 4 1 0 0 84 5 320

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 42 0 6 7 0 0 87 13 15
2017 First official language - French 24 37 20 14 5 0 0 61 19 256
2014 First official language - English 51 32 17 0 0 0 0 83 0 12
2014 First official language - French 18 44 18 13 6 0 0 62 19 244
2011 First official language - English 50 44 0 7 0 0 0 93 7 18
2011 First official language - French 20 43 19 13 5 1 0 63 18 319

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 42 12 0 7 0 0 81 7 15
2017 First official language - French 26 40 18 11 5 0 0 66 16 256
2014 First official language - English 52 31 9 9 0 0 0 83 9 12
2014 First official language - French 23 36 19 16 6 0 0 59 22 245

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 42 6 6 7 0 0 81 13 15
2017 First official language - French 25 45 19 9 2 0 0 70 11 255
2014 First official language - English 34 42 16 0 0 0 8 82 0 12
2014 First official language - French 25 42 21 8 4 0 0 67 12 245
2011 First official language - English 53 41 6 0 0 0 0 94 0 19
2011 First official language - French 24 54 14 6 2 0 0 78 8 319

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 6 26 0 0 0 0 74 0 15
2017 First official language - French 36 40 16 7 1 0 0 77 7 255
2014 First official language - English 43 49 9 0 0 0 0 91 0 12
2014 First official language - French 29 54 9 6 2 0 0 83 8 244
2011 First official language - English 47 35 12 6 0 0 0 82 6 19
2011 First official language - French 29 52 9 6 3 0 0 82 10 319
2008 First official language - English 35 47 18 0 0 0 0 82 0 17
2008 First official language - French 35 52 10 2 0 0 0 87 3 325

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 47 23 16 6 0 0 54 22 15
2017 First official language - French 37 38 14 8 3 0 0 75 11 259
2014 First official language - English 16 52 25 7 0 0 0 68 7 12
2014 First official language - French 36 36 18 7 3 0 0 72 11 245
2011 First official language - English 22 62 16 0 0 0 0 84 0 19
2011 First official language - French 31 41 15 9 3 1 0 72 13 319
2008 First official language - English 24 35 29 12 0 0 0 59 12 17
2008 First official language - French 29 40 15 12 5 0 0 69 16 324

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 20 38 14 0 0 6 15 45 15
2017 First official language - French 6 32 43 11 7 0 1 18 38 259
2014 First official language - English 0 23 42 27 0 8 0 29 25 12
2014 First official language - French 13 35 34 13 3 0 1 17 49 245
2011 First official language - English 0 48 15 22 10 5 0 34 50 19
2011 First official language - French 19 39 31 6 4 0 0 11 58 320
2008 First official language - English 0 59 29 0 6 0 6 6 63 17
2008 First official language - French 20 36 34 7 2 0 1 9 57 314

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 30 17 13 20 0 6 35 46 15
2017 First official language - French 7 21 32 25 11 2 2 38 29 258
2014 First official language - English 0 33 50 17 0 0 0 17 33 12
2014 First official language - French 11 27 37 15 7 1 2 23 39 244
2011 First official language - English 5 12 40 28 10 0 5 40 18 19
2011 First official language - French 15 31 32 15 5 1 1 20 47 320
2008 First official language - English 0 29 35 18 12 6 0 31 31 17
2008 First official language - French 13 29 34 15 5 1 2 21 44 323

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 27 24 18 7 0 6 26 48 15
2017 First official language - French 33 30 25 7 3 1 0 11 64 259
2014 First official language - English 26 16 23 27 0 8 0 29 46 12
2014 First official language - French 36 33 20 7 2 0 2 10 70 245
2011 First official language - English 22 15 30 27 5 0 0 32 38 19
2011 First official language - French 45 28 15 8 3 0 1 11 74 320
2008 First official language - English 18 12 41 6 12 12 0 20 33 17
2008 First official language - French 34 27 22 9 5 0 2 14 63 325

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 20 35 21 0 0 6 23 40 15
2017 First official language - French 12 30 37 18 3 1 0 21 42 259
2014 First official language - English 0 17 33 33 9 8 0 45 18 12
2014 First official language - French 9 26 40 20 4 1 0 24 35 245
2011 First official language - English 5 0 42 22 20 0 11 47 6 19
2011 First official language - French 30 30 27 8 4 1 0 12 61 320
2008 First official language - English 6 12 47 18 18 0 0 35 18 17
2008 First official language - French 18 34 31 10 4 1 1 15 53 324

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 20 32 14 0 0 6 15 51 15
2017 First official language - French 20 26 29 15 8 1 2 23 47 256
2014 First official language - English 16 41 34 0 9 0 0 9 57 12
2014 First official language - French 27 32 26 6 6 1 1 12 61 245
2011 First official language - English 5 15 38 27 10 0 5 39 21 19
2011 First official language - French 17 30 31 14 4 1 2 19 49 321
2008 First official language - English 12 24 12 24 24 6 0 50 38 17
2008 First official language - French 10 27 29 23 6 2 4 30 39 325

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 0 24 30 14 13 0 18 33 30 15
2017 First official language - French 11 22 22 27 14 2 3 43 35 259
2014 First official language - English 0 36 16 38 10 0 0 47 36 11
2014 First official language - French 12 25 29 17 12 2 3 31 39 244
2011 First official language - English 0 32 32 16 20 0 0 36 32 19
2011 First official language - French 8 23 32 20 11 4 2 33 33 321
2008 First official language - English 6 18 12 24 29 12 0 60 27 17
2008 First official language - French 6 18 27 28 15 3 3 46 25 322

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 32 36 0 7 6 6 8 51 15
2017 First official language - French 16 29 35 10 6 2 2 17 47 258
2014 First official language - English 9 26 32 17 9 8 0 28 37 12
2014 First official language - French 19 31 35 9 2 2 1 12 52 245
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 16 0 27 6 0 0 67 33 15
2017 First official language - French 76 19 2 2 0 0 0 96 2 259
2014 First official language - English 52 39 0 9 0 0 0 91 9 12
2014 First official language - French 81 15 2 1 0 0 0 96 2 245
2011 First official language - English 42 17 10 31 0 0 0 59 31 19
2011 First official language - French 76 21 2 0 0 0 1 98 0 320
2008 First official language - English 65 18 12 0 6 0 0 82 6 17
2008 First official language - French 78 15 1 2 0 0 4 96 3 325

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 22 20 13 7 0 0 60 20 15
2017 First official language - French 31 30 15 10 7 4 3 66 18 259
2014 First official language - English 35 26 7 9 0 8 16 79 11 12
2014 First official language - French 28 31 17 8 7 4 5 64 17 245

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 10 20 7 0 7 0 71 7 15
2017 First official language - French 47 34 8 6 4 0 0 81 11 259
2014 First official language - English 58 33 9 0 0 0 0 91 0 12
2014 First official language - French 47 34 11 5 3 0 0 82 8 245

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 29 7 6 7 0 0 80 13 15
2017 First official language - French 38 43 12 5 2 0 0 81 7 259
2014 First official language - English 53 24 15 9 0 0 0 76 9 12
2014 First official language - French 34 48 9 6 2 0 1 83 8 245
2011 First official language - English 38 41 0 16 0 0 5 83 17 19
2011 First official language - French 33 49 11 4 2 1 0 83 5 320
2008 First official language - English 50 31 6 0 6 6 0 87 7 16
2008 First official language - French 30 51 10 7 1 1 0 83 8 325

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 6 20 7 7 10 0 62 16 15
2017 First official language - French 25 33 15 11 9 7 1 63 21 259
2014 First official language - English 43 16 8 9 0 24 0 78 11 12
2014 First official language - French 28 30 16 10 7 6 3 64 18 245
2011 First official language - English 43 16 25 6 5 0 5 61 12 19
2011 First official language - French 26 39 16 8 5 5 0 69 14 321
2008 First official language - English 35 35 12 0 6 12 0 80 7 17
2008 First official language - French 27 35 16 11 4 6 1 66 17 324

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 38 7 6 14 22 0 65 26 15
2017 First official language - French 12 23 22 11 7 17 7 46 25 259
2014 First official language - English 18 10 8 7 9 49 0 54 31 12
2014 First official language - French 10 29 19 15 7 14 6 48 27 245

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 20 0 13 0 0 0 87 13 15
2017 First official language - French 44 42 8 5 1 0 0 87 6 259
2014 First official language - English 68 23 0 9 0 0 0 91 9 12
2014 First official language - French 42 46 7 4 1 0 0 88 5 245
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 35 7 0 7 0 0 86 7 15
2017 First official language - French 34 41 14 7 4 0 0 75 11 259
2014 First official language - English 43 41 8 0 8 0 0 84 8 12
2014 First official language - French 32 47 12 4 3 0 1 81 7 245
2011 First official language - English 48 30 16 5 0 0 0 79 5 19
2011 First official language - French 33 41 15 6 3 0 1 75 9 321
2008 First official language - English 59 24 6 6 6 0 0 82 12 17
2008 First official language - French 26 39 19 8 7 1 0 66 16 325

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 13 0 7 7 0 0 86 14 15
2017 First official language - French 39 34 15 6 4 2 0 75 10 259
2014 First official language - English 66 26 8 0 0 0 0 92 0 12
2014 First official language - French 37 43 12 4 2 1 1 81 7 244
2011 First official language - English 59 25 10 6 0 0 0 84 6 19
2011 First official language - French 39 38 12 5 3 2 1 79 8 321
2008 First official language - English 59 24 12 6 0 0 0 82 6 17
2008 First official language - French 31 40 15 8 4 2 0 73 12 325

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 35 0 7 7 0 0 86 14 15
2017 First official language - French 41 36 12 7 3 0 0 78 10 259
2014 First official language - English 51 32 17 0 0 0 0 83 0 12
2014 First official language - French 37 45 8 7 2 0 0 82 9 245
2011 First official language - English 47 27 10 16 0 0 0 74 16 19
2011 First official language - French 37 42 12 6 2 1 0 80 9 321
2008 First official language - English 47 35 6 12 0 0 0 82 12 17
2008 First official language - French 30 40 16 9 4 0 0 71 13 325

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 16 6 13 0 0 0 81 13 15
2017 First official language - French 82 17 0 1 0 0 0 99 1 259
2014 First official language - English 85 15 0 0 0 0 0 100 0 12
2014 First official language - French 80 18 2 0 0 0 1 98 0 245
2011 First official language - English 64 25 0 11 0 0 0 89 11 19
2011 First official language - French 82 13 2 0 0 0 2 98 0 321
2008 First official language - English 82 6 6 6 0 0 0 88 6 17
2008 First official language - French 86 8 1 1 0 0 4 99 1 325

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 43 12 0 0 0 0 88 0 15
2017 First official language - French 39 36 8 9 4 1 2 78 14 259
2014 First official language - English 50 24 17 0 0 9 0 82 0 12
2014 First official language - French 37 30 11 9 5 3 5 73 15 245
2011 First official language - English 42 25 10 12 5 0 6 71 18 19
2011 First official language - French 24 30 15 15 8 3 5 58 25 320

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 13 0 0 7 0 0 93 7 15
2017 First official language - French 45 33 12 8 2 0 0 78 10 259

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 6 13 0 7 0 0 80 7 15
2017 First official language - French 44 31 11 6 6 1 0 76 13 259

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 18 13 0 7 0 0 80 7 15
2017 First official language - French 42 31 14 8 5 0 0 73 12 258
2014 First official language - English 67 25 0 8 0 0 0 92 8 12
2014 First official language - French 43 40 7 6 3 0 0 83 10 245
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - French 17 44 17 6 1 3 13 71 8 80
2014 First official language - French 18 49 15 7 0 3 8 75 8 55

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 28 10 7 0 12 0 80 8 15
2017 First official language - French 22 41 18 8 5 6 0 67 14 259
2014 First official language - English 51 33 9 0 0 7 0 91 0 12
2014 First official language - French 18 49 16 8 4 6 0 71 12 244
2011 First official language - English 37 22 30 6 0 5 0 61 7 19
2011 First official language - French 17 30 23 13 8 8 0 52 23 320

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 33 16 0 7 6 0 75 8 15
2017 First official language - French 21 41 22 10 5 2 0 63 15 258
2014 First official language - English 28 41 24 0 0 8 0 74 0 12
2014 First official language - French 17 39 26 11 6 1 0 56 17 245
2011 First official language - English 30 28 20 11 5 6 0 62 17 19
2011 First official language - French 9 28 26 21 14 3 0 38 35 320
2008 First official language - English 6 59 24 6 6 0 0 65 12 17
2008 First official language - French 14 43 23 12 7 2 0 58 19 325

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 20 8 25 8 6 0 57 34 14
2017 First official language - French 13 36 28 13 4 6 0 52 18 258
2014 First official language - English 33 26 17 16 0 8 0 64 17 12
2014 First official language - French 10 37 30 15 3 5 0 49 20 244
2011 First official language - English 20 34 15 21 5 6 0 57 28 19
2011 First official language - French 4 26 31 24 10 5 0 32 36 320
2008 First official language - English 6 47 29 12 6 0 0 53 18 17
2008 First official language - French 9 41 26 17 5 3 0 51 22 325

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 6 13 23 13 6 0 48 38 15
2017 First official language - French 18 38 23 10 6 5 0 59 17 259
2014 First official language - English 17 42 17 9 0 15 0 70 10 12
2014 First official language - French 15 37 24 14 5 5 0 55 20 245
2011 First official language - English 35 22 21 0 6 15 0 67 7 19
2011 First official language - French 7 28 27 19 12 7 0 38 34 321
2008 First official language - English 12 53 24 6 6 0 0 65 12 17
2008 First official language - French 13 42 26 10 6 5 0 57 16 325

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 19 19 7 18 6 0 54 26 15
2017 First official language - French 20 42 24 8 3 2 0 64 12 258
2014 First official language - English 9 50 17 24 0 0 0 59 24 12
2014 First official language - French 13 51 20 12 2 1 0 65 14 245
2011 First official language - English 10 37 32 10 11 0 0 47 21 19
2011 First official language - French 7 26 27 25 14 2 0 33 39 320
2008 First official language - English 13 31 13 38 6 0 0 44 44 16
2008 First official language - French 15 45 22 14 4 0 0 60 18 325
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 35 7 0 7 0 0 86 7 15
2017 First official language - French 27 51 14 6 2 0 0 78 8 259
2014 First official language - English 36 49 7 9 0 0 0 84 9 12
2014 First official language - French 25 53 15 6 1 0 0 78 7 245
2011 First official language - English 21 47 15 10 6 0 0 68 17 19
2011 First official language - French 15 42 20 17 5 1 0 58 22 321

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 30 7 0 0 0 0 93 0 15
2017 First official language - French 36 51 8 3 1 2 0 88 4 259
2014 First official language - English 68 25 7 0 0 0 0 93 0 12
2014 First official language - French 30 55 10 2 0 2 0 87 2 245
2011 First official language - English 58 25 5 6 5 0 0 84 11 19
2011 First official language - French 21 51 17 6 2 2 0 74 9 321

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 37 6 7 0 0 0 87 7 15
2017 First official language - French 33 40 12 12 1 2 0 74 14 259
2014 First official language - English 69 16 0 15 0 0 0 85 15 12
2014 First official language - French 28 45 10 10 5 2 0 74 15 245
2011 First official language - English 47 43 5 0 0 5 0 95 0 19
2011 First official language - French 30 47 10 5 4 3 0 79 10 320
2008 First official language - English 41 29 12 6 6 6 0 75 13 17
2008 First official language - French 30 44 11 10 3 2 0 75 14 325

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 41 7 0 7 0 0 86 7 15
2017 First official language - French 21 38 18 12 4 3 4 64 17 258
2014 First official language - English 26 26 26 7 0 16 0 61 8 12
2014 First official language - French 16 44 22 10 4 4 0 63 14 244
2011 First official language - English 32 36 16 11 5 0 0 68 16 19
2011 First official language - French 25 48 15 6 1 3 1 76 8 321

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 7 30 0 13 11 0 51 15 15
2017 First official language - French 9 26 23 14 13 9 6 41 31 259
2014 First official language - English 17 18 25 0 9 31 0 51 13 12
2014 First official language - French 8 25 16 19 15 13 4 40 40 245
2011 First official language - English 10 15 27 21 0 22 5 35 29 19
2011 First official language - French 9 19 23 20 11 14 4 34 37 321

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 26 0 29 7 0 0 64 36 15
2017 First official language - French 66 28 3 2 0 0 0 94 3 259
2014 First official language - English 35 34 17 15 0 0 0 68 15 12
2014 First official language - French 66 27 5 1 0 0 1 94 2 245

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 20 6 23 0 6 0 69 24 15
2017 First official language - French 64 29 3 3 0 1 0 94 3 259
2014 First official language - English 50 17 0 25 0 0 8 73 27 12
2014 First official language - French 62 25 5 1 2 2 3 92 3 245
2011 First official language - English 21 47 5 20 6 0 0 68 27 19
2011 First official language - French 67 29 2 1 0 1 1 97 1 321
2008 First official language - English 41 24 6 24 0 6 0 69 25 17
2008 First official language - French 75 20 3 0 0 0 1 97 1 322

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 29 13 17 7 0 0 62 24 15
2017 First official language - French 27 45 18 7 3 0 0 72 9 259
2014 First official language - English 26 34 26 7 0 8 0 64 8 12
2014 First official language - French 27 39 16 14 2 2 1 68 16 245
2011 First official language - English 16 40 21 11 5 6 0 60 17 19
2011 First official language - French 19 46 22 10 2 1 0 66 12 320
2008 First official language - English 41 24 18 12 6 0 0 65 18 17
2008 First official language - French 26 46 17 9 2 1 0 72 10 323

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 18 19 18 7 6 0 54 26 15
2017 First official language - French 12 29 17 22 14 3 3 44 38 259
2014 First official language - English 17 18 9 40 0 8 8 42 47 12
2014 First official language - French 9 22 25 23 13 3 4 34 39 245
2011 First official language - English 0 29 30 15 16 6 5 32 35 19
2011 First official language - French 9 25 22 26 13 3 2 36 41 321
2008 First official language - English 6 29 12 41 6 0 6 38 50 17
2008 First official language - French 9 35 18 22 11 2 3 46 35 324

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 37 6 18 0 0 0 76 18 15
2017 First official language - French 16 38 27 10 5 3 0 56 16 259

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 20 18 6 0 6 0 75 6 15
2017 First official language - French 32 47 14 3 2 2 0 81 5 258
2014 First official language - English 51 42 7 0 0 0 0 93 0 12
2014 First official language - French 33 48 12 3 1 2 0 83 4 245

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 36 13 0 0 6 0 86 0 15
2017 First official language - French 29 56 9 5 1 1 0 85 7 258
2014 First official language - English 50 50 0 0 0 0 0 100 0 12
2014 First official language - French 28 50 14 4 1 4 0 80 5 245
2011 First official language - English 35 43 15 6 0 0 0 79 6 19
2011 First official language - French 22 46 17 7 3 4 0 71 11 321

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 36 0 0 7 0 0 93 7 15
2017 First official language - French 36 47 11 4 2 0 0 82 6 258
2014 First official language - English 41 59 0 0 0 0 0 100 0 12
2014 First official language - French 34 53 8 3 2 0 0 86 6 245
2011 First official language - English 64 31 5 0 0 0 0 95 0 19
2011 First official language - French 21 47 17 8 5 1 0 69 13 321
2008 First official language - English 35 41 12 6 6 0 0 76 12 17
2008 First official language - French 27 55 11 6 2 0 0 81 8 324

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 30 19 0 7 0 0 74 7 15
2017 First official language - French 32 34 19 10 3 1 0 67 14 259
2014 First official language - English 33 50 17 0 0 0 0 83 0 12
2014 First official language - French 21 50 18 7 3 0 0 71 10 245
2011 First official language - English 35 39 15 11 0 0 0 74 11 19
2011 First official language - French 13 40 26 12 6 2 0 55 18 318

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 29 12 0 7 0 0 81 7 15
2017 First official language - French 31 37 21 8 3 0 0 68 11 259
2014 First official language - English 41 50 9 0 0 0 0 91 0 12
2014 First official language - French 22 52 17 6 3 0 0 74 9 245
2011 First official language - English 40 34 15 11 0 0 0 74 11 19
2011 First official language - French 12 42 23 15 6 2 0 55 21 318
2008 First official language - English 35 41 12 6 6 0 0 76 12 17
2008 First official language - French 23 47 18 9 2 0 0 71 11 325

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 16 7 6 13 6 0 72 20 15
2017 First official language - French 30 25 20 11 6 7 0 59 19 258
2014 First official language - English 25 42 8 17 0 8 0 73 18 12
2014 First official language - French 23 36 19 9 7 5 0 63 17 245
2011 First official language - English 30 27 21 17 5 0 0 57 22 19
2011 First official language - French 17 28 21 17 7 7 1 50 27 319
2008 First official language - English 29 12 35 12 12 0 0 41 24 17
2008 First official language - French 24 34 18 11 4 7 1 64 17 325
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 32 34 34 15
2017 First official language - French 28 42 30 259
2014 First official language - English 8 37 55 12
2014 First official language - French 27 40 34 245
2011 First official language - English 43 37 20 19
2011 First official language - French 30 37 33 321

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - French 24 13 43 5 7 8 72
2014 First official language - French 16 15 35 12 9999 22 66
2011 First official language - French 16 6 55 14 9999 9 97
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 16 84 259
2014 First official language - English 0 100 12
2014 First official language - French 16 84 243

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - French 29 41
2014 First official language - French 43 39

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 82 41
2014 First official language - French 62 39

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 41
2014 First official language - French 0 39

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 41
2014 First official language - French 0 39

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - French 32 41
2014 First official language - French 33 39

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - French 46 41
2014 First official language - French 59 39

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - French 44 41
2014 First official language - French 30 39

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - French 21 41
2014 First official language - French 14 39

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - French 25 41
2014 First official language - French 24 39

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - French 57 41
2014 First official language - French 59 39

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - French 25 41
2014 First official language - French 31 39

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 41
2014 First official language - French 0 39

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - French 14 41

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - French 62 41
2014 First official language - French 29 39

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - French 14 41

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 39 41
2014 First official language - French 62 38

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 27 41
2014 First official language - French 36 38

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 19 41
2014 First official language - French 24 38

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 24 41
2014 First official language - French 15 38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 13 41

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 39 41
2014 First official language - French 22 38

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 38

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 22 38
2014 First official language - French 0 38

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 13 38

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - French 25 38
2014 First official language - French 29 38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 17 38
2014 First official language - French 21 38

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - French 47 38
2014 First official language - French 48 38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 53 38
2014 First official language - French 39 38

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 38

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 21 38

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 95 5 41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 14 30 6 7 11 0 52 15 15
2017 First official language - French 11 20 17 5 5 31 11 54 18 258
2014 First official language - English 9 24 18 0 0 41 8 65 0 12
2014 First official language - French 8 15 16 5 4 38 13 48 19 245

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 19 18 6 7 0 0 69 13 15
2017 First official language - French 22 47 15 7 2 6 0 74 10 258
2014 First official language - English 17 50 7 0 0 26 0 90 0 12
2014 First official language - French 16 35 22 5 3 19 1 63 10 244
2011 First official language - English 45 31 24 0 0 0 0 76 0 18
2011 First official language - French 22 50 17 4 2 4 0 76 6 319
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 74 7 0 0 0 0 93 0 15
2017 First official language - French 14 47 18 9 4 1 7 66 14 257
2014 First official language - English 26 58 9 0 0 0 8 91 0 12
2014 First official language - French 10 57 17 8 1 1 7 72 10 245
2011 First official language - English 5 42 32 22 0 0 0 47 22 19
2011 First official language - French 13 50 20 9 0 2 6 68 11 321
2008 First official language - English 18 53 0 29 0 0 0 71 29 17
2008 First official language - French 14 47 18 11 3 1 6 66 15 325

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 20 26 6 6 23 7 46 17 15
2017 First official language - French 9 26 23 4 2 26 11 55 10 257
2014 First official language - English 16 17 26 0 0 33 8 56 0 12
2014 First official language - French 6 21 22 8 3 30 9 45 18 245
2011 First official language - English 0 15 32 10 0 32 11 26 17 19
2011 First official language - French 7 25 23 10 3 25 8 47 19 321

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 38 0 6 0 0 0 94 6 15
2017 First official language - French 33 38 10 4 0 9 6 84 5 259
2014 First official language - English 26 32 18 0 0 7 18 76 0 12
2014 First official language - French 27 46 8 3 1 6 8 86 6 245
2011 First official language - English 30 25 17 0 0 28 0 77 0 19
2011 First official language - French 29 44 10 4 1 6 5 83 6 321
2008 First official language - English 35 24 24 0 6 12 0 67 7 17
2008 First official language - French 23 44 14 4 1 8 6 78 5 325

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 33 10 6 0 12 0 82 7 15
2017 First official language - French 26 37 13 5 0 12 6 77 7 259
2014 First official language - English 26 41 16 0 0 0 18 81 0 12
2014 First official language - French 20 47 11 3 2 10 8 81 6 245
2011 First official language - English 25 20 22 0 0 33 0 68 0 19
2011 First official language - French 21 44 15 4 0 11 4 77 5 320
2008 First official language - English 47 24 18 0 6 6 0 75 6 17
2008 First official language - French 26 45 13 5 1 4 6 79 7 325
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 0 100 15
2017 First official language - French 9 91 259
2014 First official language - English 0 100 12
2014 First official language - French 5 95 245

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - French 30 24

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 89 24
2014 First official language - French 92 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24
2014 First official language - French 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24
2014 First official language - French 0 12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24
2014 First official language - French 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - French 38 24

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24
2014 First official language - French 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - French 25 24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 20 24

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 60 24
2014 First official language - French 43 12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 22
2014 First official language - French 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 22

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 22
2014 First official language - French 0 12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 22
2014 First official language - French 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - French 31 22

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 22
2014 First official language - French 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 61 22

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 30 22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 87 13 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 7 36 0 0 25 0 52 0 15
2017 First official language - French 12 22 15 4 3 35 10 61 13 259
2014 First official language - English 9 18 8 0 0 49 17 77 0 12
2014 First official language - French 9 15 16 3 0 44 12 55 9 245

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 7 20 0 0 29 0 72 0 15
2017 First official language - French 22 43 20 4 2 8 1 73 6 256
2014 First official language - English 33 34 7 0 0 26 0 90 0 12
2014 First official language - French 16 34 22 3 0 22 3 66 5 244
2011 First official language - English 41 31 11 0 0 16 0 87 0 19
2011 First official language - French 24 51 14 3 1 7 0 80 4 321
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 24 10 6 20 0 6 61 28 15
2017 First official language - French 40 21 18 9 8 0 4 64 18 258

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 34 24 22 13 0 0 41 35 15
2017 First official language - French 12 28 33 18 9 0 0 40 27 259

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 0 58 12 24 6 0 0 58 30 15
2017 First official language - French 13 26 31 21 9 0 0 39 30 258

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 20 29 31 6 0 0 34 36 15
2017 First official language - French 19 22 29 20 11 0 0 40 31 257

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 0 26 22 0 0 0 52 22 15
2017 First official language - French 35 27 21 8 4 0 5 65 13 255

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 23 13 23 13 0 0 51 36 15
2017 First official language - French 24 32 23 13 8 0 1 56 21 258

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 45 28 6 0 0 0 66 6 15
2017 First official language - French 20 32 31 13 4 0 1 52 17 258

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 0 52 18 19 6 0 6 55 26 15
2017 First official language - French 17 26 31 17 9 0 0 43 26 259

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 33 23 18 0 0 0 59 18 15
2017 First official language - French 21 31 21 22 5 0 0 52 28 259

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 33 12 19 16 0 6 50 37 15
2017 First official language - French 21 36 23 13 6 0 1 57 19 259

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 20 0 6 0 0 0 94 6 15
2017 First official language - French 56 22 13 6 3 0 2 78 8 258

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 0 6 0 13 0 0 81 13 15
2017 First official language - French 69 9 5 8 3 1 5 83 11 258

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 6 0 13 7 0 0 80 20 15
2017 First official language - French 55 25 9 7 1 0 3 82 8 258

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 75 11 0 6 7 0 0 87 13 15
2017 First official language - French 56 17 9 10 5 0 2 75 15 257

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 0 12 7 7 0 22 67 18 15
2017 First official language - French 51 11 4 3 1 0 30 88 6 257

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 14 13 0 0 0 0 87 0 15
2017 First official language - French 71 14 6 2 0 0 6 91 3 257

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 16 12 0 13 0 0 75 13 15
2017 First official language - French 64 10 8 7 6 0 4 78 14 258

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 25 23 19 0 0 6 55 20 15
2017 First official language - French 52 26 14 4 1 0 3 80 6 257

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 26 28 19 13 0 0 40 32 15
2017 First official language - French 9 26 44 18 3 0 0 35 21 259

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 29 17 21 19 0 0 40 42 15
2017 First official language - French 2 21 39 25 11 0 0 37 24 259

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 48 0 0 13 6 0 86 14 15
2017 First official language - French 17 51 24 5 2 1 0 69 7 259

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 19 13 16 7 6 0 61 25 15
2017 First official language - French 11 48 17 16 6 2 0 61 22 258
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 10 90 259
2014 First official language - English 0 100 12
2014 First official language - French 7 93 245

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 72 28 27
2014 First official language - French 68 32 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - French 51 4 21 8 16 0 0 55 24 19
2014 First official language - French 19 44 18 9 0 0 9 70 10 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 36 7 25 0 0 0 32 68 15
2017 First official language - French 45 21 16 6 8 3 1 47 53 259

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 10
2017 First official language - French 21 130

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 10
2017 First official language - French 33 130

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 10
2017 First official language - French 24 130

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 10
2017 First official language - French 46 130

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 10
2017 First official language - French 7 130

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 10
2017 First official language - French 48 130

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 11 53 0 37 0 0 10
2017 First official language - French 11 61 11 7 4 6 130

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 27 9 0 38 0 0 53 38 10
2017 First official language - French 37 31 11 13 4 1 4 71 17 131

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 8 0 0 57 8 15 25 75 10
2017 First official language - French 4 10 8 11 16 5 46 29 55 131
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