2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	34	12	5	0	83	5	28
2017	3 to 10 years in the federal public service	41	45	7	6	1	86	7	67
2017	11 to 20 years in the federal public service	35	52	8	4	1	87	5	127
2017	More than 20 years in the federal public service	39	42	4	9	6	81	15	48
2014	Less than 3 years in the federal public service	57	32	0	11	0	89	11	19
2014	3 to 10 years in the federal public service	37	51	3	7	1	88	9	66
2014	11 to 20 years in the federal public service	30	45	10	11	4	75	15	114
2014	More than 20 years in the federal public service	35	46	11	7	1	81	9	54
2011	Less than 3 years in the federal public service	61	34	2	2	0	96	2	44
2011	3 to 10 years in the federal public service	56	36	5	3	0	93	3	133
2011	11 to 20 years in the federal public service	49	44	3	3	0	94	3	84
2011	More than 20 years in the federal public service	57	34	5	4	0	91	4	74
2008	Less than 3 years in the federal public service	75	20	0	5	0	95	5	20
2008	3 to 10 years in the federal public service	64	29	2	4	1	93	5	161
2008	11 to 20 years in the federal public service	67	26	6	1	0	93	1	69
2008	More than 20 years in the federal public service	65	27	4	4	1	92	5	85

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	24	0	14	0	0	86	14	28
2017	3 to 10 years in the federal public service	78	21	2	0	0	0	98	0	67
2017	11 to 20 years in the federal public service	74	22	1	3	0	0	96	3	127
2017	More than 20 years in the federal public service	60	40	0	0	0	0	100	0	48
2014	Less than 3 years in the federal public service	84	16	0	0	0	0	100	0	19
2014	3 to 10 years in the federal public service	66	33	0	1	0	0	99	1	66
2014	11 to 20 years in the federal public service	71	26	2	2	0	0	97	2	114
2014	More than 20 years in the federal public service	66	28	3	2	0	0	95	2	54
2011	Less than 3 years in the federal public service	80	18	2	0	0	0	98	0	44
2011	3 to 10 years in the federal public service	78	17	2	2	0	0	96	2	133
2011	11 to 20 years in the federal public service	78	21	1	0	0	0	99	0	83
2011	More than 20 years in the federal public service	72	23	3	3	0	0	95	3	74
2008	Less than 3 years in the federal public service	80	20	0	0	0	0	100	0	20
2008	3 to 10 years in the federal public service	82	13	2	2	1	0	95	3	160
2008	11 to 20 years in the federal public service	83	16	1	0	0	0	99	0	69
2008	More than 20 years in the federal public service	79	19	1	0	0	1	99	0	85

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	27	7	14	0	0	79	14	28
2017	3 to 10 years in the federal public service	56	32	3	7	2	0	89	8	67
2017	11 to 20 years in the federal public service	53	37	3	6	0	0	91	6	127
2017	More than 20 years in the federal public service	60	36	4	0	0	0	96	0	48
2014	Less than 3 years in the federal public service	74	21	0	0	5	0	95	5	19
2014	3 to 10 years in the federal public service	66	23	5	6	0	0	90	6	66
2014	11 to 20 years in the federal public service	64	31	4	1	0	0	95	1	114
2014	More than 20 years in the federal public service	70	25	3	0	0	2	97	0	54
2011	Less than 3 years in the federal public service	75	14	2	7	2	0	89	9	44
2011	3 to 10 years in the federal public service	66	23	4	6	0	1	90	6	132
2011	11 to 20 years in the federal public service	64	32	3	1	0	0	96	1	84
2011	More than 20 years in the federal public service	76	18	4	1	0	0	94	1	74
2008	Less than 3 years in the federal public service	65	30	0	5	0	0	95	5	20
2008	3 to 10 years in the federal public service	72	21	2	2	2	1	94	4	161
2008	11 to 20 years in the federal public service	80	14	3	3	0	0	94	3	69
2008	More than 20 years in the federal public service	76	17	2	2	1	1	94	4	86

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	26	15	5	5	0	0	76	9	28
2017	3 to 10 years in the federal public service	45	39	3	9	4	0	0	84	13	67
2017	11 to 20 years in the federal public service	39	30	13	14	5	0	0	68	18	127
2017	More than 20 years in the federal public service	46	32	4	10	8	0	0	78	18	48
2014	Less than 3 years in the federal public service	67	22	5	5	0	0	0	89	5	19
2014	3 to 10 years in the federal public service	49	36	11	3	1	0	0	84	4	66
2014	11 to 20 years in the federal public service	36	42	6	11	5	0	0	77	17	114
2014	More than 20 years in the federal public service	48	34	5	5	7	0	0	82	12	54
2011	Less than 3 years in the federal public service	52	30	9	7	2	0	0	82	9	44
2011	3 to 10 years in the federal public service	44	33	8	12	1	1	1	78	13	132
2011	11 to 20 years in the federal public service	31	39	15	9	7	0	0	70	15	84
2011	More than 20 years in the federal public service	43	32	8	14	3	0	0	75	17	74

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	36	18	19	0	0	0	63	19	28
2017	3 to 10 years in the federal public service	36	46	7	6	4	0	0	83	10	67
2017	11 to 20 years in the federal public service	28	52	13	4	2	0	0	80	6	127
2017	More than 20 years in the federal public service	21	51	12	8	8	0	0	72	16	48
2014	Less than 3 years in the federal public service	36	27	22	11	0	0	5	66	11	19
2014	3 to 10 years in the federal public service	37	44	12	3	0	0	3	84	3	66
2014	11 to 20 years in the federal public service	27	48	15	8	2	0	0	75	10	114
2014	More than 20 years in the federal public service	39	30	16	14	0	0	0	70	14	54
2011	Less than 3 years in the federal public service	34	46	16	0	2	2	0	82	2	44
2011	3 to 10 years in the federal public service	25	48	16	8	2	1	0	74	10	133
2011	11 to 20 years in the federal public service	21	54	15	10	0	0	0	75	10	85
2011	More than 20 years in the federal public service	34	42	15	5	3	0	1	77	8	74
2008	Less than 3 years in the federal public service	30	60	0	0	5	0	5	95	5	20
2008	3 to 10 years in the federal public service	32	46	13	6	2	1	0	79	8	161
2008	11 to 20 years in the federal public service	36	48	14	0	1	0	0	84	1	69
2008	More than 20 years in the federal public service	41	44	13	2	0	0	0	85	2	86

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	56	6	3	5	0	86	8	27
2017	3 to 10 years in the federal public service	43	39	9	6	3	0	82	9	67
2017	11 to 20 years in the federal public service	31	45	18	3	3	0	76	6	127
2017	More than 20 years in the federal public service	42	49	4	2	2	0	91	4	48
2014	Less than 3 years in the federal public service	31	42	16	11	0	0	74	11	19
2014	3 to 10 years in the federal public service	29	55	11	5	0	0	84	5	66
2014	11 to 20 years in the federal public service	26	50	13	9	1	1	77	9	114
2014	More than 20 years in the federal public service	37	45	14	0	4	0	82	4	54
2011	Less than 3 years in the federal public service	36	39	14	7	4	0	75	11	44
2011	3 to 10 years in the federal public service	32	44	15	6	2	1	77	8	133
2011	11 to 20 years in the federal public service	32	47	12	5	4	1	79	9	83
2011	More than 20 years in the federal public service	44	43	5	8	0	0	87	8	74
2008	Less than 3 years in the federal public service	30	65	0	5	0	0	95	5	20
2008	3 to 10 years in the federal public service	30	47	16	5	2	0	78	7	161
2008	11 to 20 years in the federal public service	41	45	13	1	0	0	86	1	69
2008	More than 20 years in the federal public service	44	38	13	5	0	0	83	5	86

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	26	6	8	5	0	0	82	12	27
2017	3 to 10 years in the federal public service	48	32	11	6	3	0	0	80	9	67
2017	11 to 20 years in the federal public service	37	45	10	6	2	0	0	82	8	127
2017	More than 20 years in the federal public service	38	55	0	4	2	0	0	93	7	48
2014	Less than 3 years in the federal public service	31	32	11	15	5	5	0	67	22	19
2014	3 to 10 years in the federal public service	32	43	14	6	4	0	0	75	11	65
2014	11 to 20 years in the federal public service	33	49	10	5	2	0	0	82	8	114
2014	More than 20 years in the federal public service	44	47	5	4	0	0	0	91	4	54
2011	Less than 3 years in the federal public service	33	37	19	9	2	0	0	70	11	44
2011	3 to 10 years in the federal public service	38	42	9	7	3	1	1	81	10	133
2011	11 to 20 years in the federal public service	33	48	7	11	1	0	0	81	12	85
2011	More than 20 years in the federal public service	41	43	9	5	1	0	0	84	7	74
2008	Less than 3 years in the federal public service	30	50	5	15	0	0	0	80	15	20
2008	3 to 10 years in the federal public service	34	49	7	7	1	1	1	84	8	161
2008	11 to 20 years in the federal public service	39	54	4	3	0	0	0	93	3	69
2008	More than 20 years in the federal public service	43	48	5	5	0	0	0	91	5	86

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	24	9	9	0	0	0	81	9	27
2017	3 to 10 years in the federal public service	50	39	5	4	1	0	0	89	6	66
2017	11 to 20 years in the federal public service	45	47	1	6	1	0	1	92	7	126
2017	More than 20 years in the federal public service	42	46	8	4	0	0	0	88	4	47
2014	Less than 3 years in the federal public service	53	27	15	5	0	0	0	79	5	19
2014	3 to 10 years in the federal public service	47	41	6	3	1	0	2	89	5	66
2014	11 to 20 years in the federal public service	44	34	16	5	0	1	0	79	5	114
2014	More than 20 years in the federal public service	42	45	9	4	0	0	0	87	4	53

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	35	8	5	3	0	0	85	7	27
2017	3 to 10 years in the federal public service	40	32	13	12	3	0	0	73	14	67
2017	11 to 20 years in the federal public service	29	46	16	8	1	0	1	75	9	127
2017	More than 20 years in the federal public service	19	30	24	17	10	0	0	49	27	48
2014	Less than 3 years in the federal public service	47	47	0	0	0	0	5	100	0	19
2014	3 to 10 years in the federal public service	37	44	16	3	0	0	0	81	3	66
2014	11 to 20 years in the federal public service	24	34	22	11	5	2	3	60	17	114
2014	More than 20 years in the federal public service	21	43	14	17	2	0	4	66	19	54
2011	Less than 3 years in the federal public service	37	35	16	0	2	2	7	80	2	43
2011	3 to 10 years in the federal public service	33	41	15	6	1	1	3	77	8	133
2011	11 to 20 years in the federal public service	25	45	15	9	2	0	4	72	12	85
2011	More than 20 years in the federal public service	22	44	13	14	5	0	1	67	19	74

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	11	5	10	6	5	30	68	25	27
2017	3 to 10 years in the federal public service	40	32	7	8	4	1	7	78	14	67
2017	11 to 20 years in the federal public service	42	36	8	8	2	0	4	81	10	127
2017	More than 20 years in the federal public service	17	28	14	14	8	0	19	56	27	48
2014	Less than 3 years in the federal public service	16	27	5	0	0	5	47	89	0	19
2014	3 to 10 years in the federal public service	37	43	6	6	3	0	4	84	9	66
2014	11 to 20 years in the federal public service	31	32	15	9	5	0	7	69	15	114
2014	More than 20 years in the federal public service	28	37	7	9	6	2	12	75	17	54
2011	Less than 3 years in the federal public service	54	33	7	2	0	0	5	91	2	43
2011	3 to 10 years in the federal public service	49	23	17	5	4	1	1	74	9	133
2011	11 to 20 years in the federal public service	37	42	7	6	3	0	6	84	9	85
2011	More than 20 years in the federal public service	33	24	14	9	12	1	7	61	23	74
2008	Less than 3 years in the federal public service	50	15	5	5	0	10	15	87	7	20
2008	3 to 10 years in the federal public service	41	32	7	11	4	1	4	76	16	161
2008	11 to 20 years in the federal public service	45	19	7	9	10	0	10	71	21	69
2008	More than 20 years in the federal public service	34	23	5	20	10	1	7	62	33	86

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	40	12	3	3	0	0	83	5	28
2017	3 to 10 years in the federal public service	41	47	9	1	1	0	0	88	3	67
2017	11 to 20 years in the federal public service	31	40	17	11	1	0	0	71	11	127
2017	More than 20 years in the federal public service	30	47	10	13	0	0	0	77	13	48
2014	Less than 3 years in the federal public service	27	47	21	5	0	0	0	74	5	19
2014	3 to 10 years in the federal public service	24	58	9	7	2	0	0	82	9	66
2014	11 to 20 years in the federal public service	23	50	15	7	6	0	0	72	13	114
2014	More than 20 years in the federal public service	24	65	9	0	2	0	0	89	2	54
2011	Less than 3 years in the federal public service	32	44	15	7	2	0	0	76	9	43
2011	3 to 10 years in the federal public service	27	50	11	7	5	0	0	77	12	132
2011	11 to 20 years in the federal public service	20	49	15	11	3	1	1	70	15	85
2011	More than 20 years in the federal public service	30	40	19	9	1	0	0	71	11	73
2008	Less than 3 years in the federal public service	45	50	5	0	0	0	0	95	0	20
2008	3 to 10 years in the federal public service	27	50	14	7	2	0	0	77	9	160
2008	11 to 20 years in the federal public service	29	54	13	4	0	0	0	83	4	69
2008	More than 20 years in the federal public service	29	56	9	5	1	0	0	85	6	86

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	34	16	7	3	0	0	75	10	28
2017	3 to 10 years in the federal public service	26	41	13	11	9	0	0	67	20	67
2017	11 to 20 years in the federal public service	21	40	20	15	4	0	0	61	19	127
2017	More than 20 years in the federal public service	21	29	18	22	11	0	0	50	33	48
2014	Less than 3 years in the federal public service	27	53	0	11	0	0	9	88	12	19
2014	3 to 10 years in the federal public service	23	32	32	9	5	0	0	55	14	65
2014	11 to 20 years in the federal public service	17	37	21	12	12	0	0	55	24	114
2014	More than 20 years in the federal public service	22	48	16	9	5	0	0	70	14	54
2011	Less than 3 years in the federal public service	25	52	16	4	2	0	0	77	6	44
2011	3 to 10 years in the federal public service	20	48	18	10	4	0	0	68	14	133
2011	11 to 20 years in the federal public service	17	44	21	16	1	0	0	61	18	85
2011	More than 20 years in the federal public service	15	40	21	17	5	1	0	56	23	74

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	31	27	12	3	58	15	28
2017	3 to 10 years in the federal public service	35	37	16	10	3	71	13	67
2017	11 to 20 years in the federal public service	24	50	13	11	2	74	14	127
2017	More than 20 years in the federal public service	17	47	14	17	6	63	23	48

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	31	19	0	3	0	0	79	3	28
2017	3 to 10 years in the federal public service	48	37	6	3	6	0	0	85	9	67
2017	11 to 20 years in the federal public service	27	53	17	2	1	0	0	80	3	126
2017	More than 20 years in the federal public service	37	43	9	6	4	0	0	80	11	48
2014	Less than 3 years in the federal public service	38	31	16	11	0	5	0	72	11	19
2014	3 to 10 years in the federal public service	24	54	17	3	2	0	0	78	5	65
2014	11 to 20 years in the federal public service	31	48	10	4	5	1	0	80	9	113
2014	More than 20 years in the federal public service	46	43	9	2	0	0	0	89	2	54
2011	Less than 3 years in the federal public service	25	52	16	2	5	0	0	77	7	44
2011	3 to 10 years in the federal public service	26	46	17	7	3	1	0	73	10	133
2011	11 to 20 years in the federal public service	24	48	12	13	1	0	1	73	14	85
2011	More than 20 years in the federal public service	22	53	18	5	3	0	0	75	8	74
2008	Less than 3 years in the federal public service	40	50	10	0	0	0	0	90	0	20
2008	3 to 10 years in the federal public service	31	45	13	8	1	1	0	77	9	161
2008	11 to 20 years in the federal public service	38	54	7	1	0	0	0	91	1	69
2008	More than 20 years in the federal public service	36	43	16	2	2	0	0	79	5	86

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	36	16	12	3	69	14	28
2017	3 to 10 years in the federal public service	37	34	12	12	4	72	16	67
2017	11 to 20 years in the federal public service	23	41	17	13	6	64	19	127
2017	More than 20 years in the federal public service	23	36	12	22	6	59	29	48

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	31	8	6	7	0	78	13	28
2017	3 to 10 years in the federal public service	48	41	6	4	0	0	90	4	67
2017	11 to 20 years in the federal public service	41	46	11	2	0	0	87	2	126
2017	More than 20 years in the federal public service	42	48	8	2	0	0	90	2	47
2014	Less than 3 years in the federal public service	48	21	26	5	0	0	69	5	19
2014	3 to 10 years in the federal public service	43	46	5	3	3	0	89	6	66
2014	11 to 20 years in the federal public service	41	44	11	2	3	0	84	5	114
2014	More than 20 years in the federal public service	52	39	7	2	0	0	91	2	54
2011	Less than 3 years in the federal public service	47	44	9	0	0	0	91	0	44
2011	3 to 10 years in the federal public service	38	47	9	4	3	0	85	7	133
2011	11 to 20 years in the federal public service	32	50	13	5	0	0	82	5	85
2011	More than 20 years in the federal public service	43	40	12	4	0	1	83	4	73

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	51	16	5	5	0	0	74	10	28
2017	3 to 10 years in the federal public service	36	32	11	13	8	0	0	68	21	67
2017	11 to 20 years in the federal public service	20	37	25	15	3	0	0	57	18	126
2017	More than 20 years in the federal public service	21	37	17	18	6	0	0	58	25	47
2014	Less than 3 years in the federal public service	33	36	10	21	0	0	0	69	21	19
2014	3 to 10 years in the federal public service	18	55	10	12	3	1	0	75	16	65
2014	11 to 20 years in the federal public service	19	38	23	10	9	0	0	57	20	114
2014	More than 20 years in the federal public service	18	47	17	11	6	0	2	66	17	54
2011	Less than 3 years in the federal public service	25	37	20	11	4	2	0	63	16	44
2011	3 to 10 years in the federal public service	21	46	17	12	4	0	0	67	16	132
2011	11 to 20 years in the federal public service	23	37	18	16	6	0	0	60	22	85
2011	More than 20 years in the federal public service	19	48	17	11	4	1	0	68	15	72

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	51	13	3	3	82	5	28
2017	3 to 10 years in the federal public service	39	35	13	7	6	74	13	67
2017	11 to 20 years in the federal public service	21	37	25	13	4	59	17	126
2017	More than 20 years in the federal public service	20	48	8	12	12	68	24	47
2014	Less than 3 years in the federal public service	38	36	21	5	0	74	5	19
2014	3 to 10 years in the federal public service	29	37	15	14	5	66	18	66
2014	11 to 20 years in the federal public service	24	31	21	18	6	55	24	114
2014	More than 20 years in the federal public service	18	47	12	14	9	65	23	54

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	50	10	3	3	0	0	84	6	28
2017	3 to 10 years in the federal public service	35	44	15	1	5	0	0	79	6	66
2017	11 to 20 years in the federal public service	23	44	19	13	1	0	0	67	14	126
2017	More than 20 years in the federal public service	14	46	27	9	4	0	0	60	13	47
2014	Less than 3 years in the federal public service	42	47	0	0	0	0	11	100	0	19
2014	3 to 10 years in the federal public service	25	44	23	5	3	0	0	70	8	66
2014	11 to 20 years in the federal public service	24	37	24	9	5	0	0	61	15	114
2014	More than 20 years in the federal public service	22	51	14	9	4	0	0	73	13	54
2011	Less than 3 years in the federal public service	38	50	9	2	0	0	0	88	2	44
2011	3 to 10 years in the federal public service	25	56	12	4	2	1	0	82	6	133
2011	11 to 20 years in the federal public service	18	56	16	10	1	0	0	74	11	84
2011	More than 20 years in the federal public service	27	48	17	7	1	0	0	76	8	73

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	36	11	7	0	0	0	81	7	28
2017	3 to 10 years in the federal public service	49	36	11	4	0	0	0	85	4	67
2017	11 to 20 years in the federal public service	33	35	23	6	2	1	0	69	8	126
2017	More than 20 years in the federal public service	30	49	11	9	0	0	0	80	9	46
2014	Less than 3 years in the federal public service	48	42	5	5	0	0	0	89	5	19
2014	3 to 10 years in the federal public service	29	57	8	3	3	0	0	86	6	65
2014	11 to 20 years in the federal public service	27	52	11	9	2	0	0	78	11	114
2014	More than 20 years in the federal public service	29	60	7	2	2	0	0	89	4	54
2011	Less than 3 years in the federal public service	39	52	2	5	2	0	0	91	7	43
2011	3 to 10 years in the federal public service	30	54	6	7	3	0	0	84	9	132
2011	11 to 20 years in the federal public service	26	52	13	4	5	0	1	78	9	85
2011	More than 20 years in the federal public service	30	49	13	7	1	0	0	79	8	74
2008	Less than 3 years in the federal public service	45	55	0	0	0	0	0	100	0	20
2008	3 to 10 years in the federal public service	31	54	12	2	0	0	0	85	2	161
2008	11 to 20 years in the federal public service	41	46	10	1	1	0	0	87	3	69
2008	More than 20 years in the federal public service	37	50	9	3	0	0	0	87	3	86

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	32	0	3	0	0	0	97	3	28
2017	3 to 10 years in the federal public service	33	41	14	10	3	0	0	73	13	67
2017	11 to 20 years in the federal public service	32	39	17	8	3	0	0	71	11	127
2017	More than 20 years in the federal public service	27	38	18	8	9	0	0	66	16	48
2014	Less than 3 years in the federal public service	58	25	11	6	0	0	0	84	6	19
2014	3 to 10 years in the federal public service	36	42	14	7	0	0	1	79	7	66
2014	11 to 20 years in the federal public service	33	34	20	10	3	0	0	67	12	114
2014	More than 20 years in the federal public service	30	38	20	3	9	0	0	68	13	54
2011	Less than 3 years in the federal public service	41	42	7	7	2	0	0	84	9	44
2011	3 to 10 years in the federal public service	39	40	16	3	2	1	0	79	5	133
2011	11 to 20 years in the federal public service	20	48	19	11	2	0	0	68	14	84
2011	More than 20 years in the federal public service	20	38	16	15	8	1	0	59	24	73
2008	Less than 3 years in the federal public service	30	45	20	5	0	0	0	75	5	20
2008	3 to 10 years in the federal public service	30	44	15	9	3	0	0	74	11	160
2008	11 to 20 years in the federal public service	22	35	20	17	4	1	0	57	22	69
2008	More than 20 years in the federal public service	30	34	12	15	9	0	0	64	24	86

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	16	34	22	22	3	3	47	17	28
2017	3 to 10 years in the federal public service	10	29	42	14	6	0	0	20	38	67
2017	11 to 20 years in the federal public service	8	37	43	8	4	0	1	12	45	127
2017	More than 20 years in the federal public service	4	34	47	6	6	0	2	13	39	48
2014	Less than 3 years in the federal public service	16	11	21	26	16	5	5	46	31	19
2014	3 to 10 years in the federal public service	9	33	39	15	3	0	2	18	42	66
2014	11 to 20 years in the federal public service	15	42	31	11	1	0	0	12	57	114
2014	More than 20 years in the federal public service	9	31	40	14	4	0	2	18	41	54
2011	Less than 3 years in the federal public service	12	33	26	19	10	0	0	29	45	44
2011	3 to 10 years in the federal public service	18	36	36	6	4	1	0	10	54	133
2011	11 to 20 years in the federal public service	17	49	23	4	6	0	0	10	67	84
2011	More than 20 years in the federal public service	20	41	33	4	1	0	0	5	61	74
2008	Less than 3 years in the federal public service	10	35	35	10	5	0	5	16	47	20
2008	3 to 10 years in the federal public service	19	38	34	7	2	0	0	9	56	154
2008	11 to 20 years in the federal public service	22	38	31	9	0	0	0	9	60	68
2008	More than 20 years in the federal public service	22	39	31	2	4	1	1	6	62	83

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	11	24	29	30	3	0	61	14	28
2017	3 to 10 years in the federal public service	6	20	29	28	10	3	3	41	28	66
2017	11 to 20 years in the federal public service	10	24	33	23	8	1	2	32	34	127
2017	More than 20 years in the federal public service	6	25	36	18	13	0	2	32	32	48
2014	Less than 3 years in the federal public service	16	0	27	17	25	11	5	49	19	19
2014	3 to 10 years in the federal public service	7	35	38	9	9	0	2	19	42	66
2014	11 to 20 years in the federal public service	13	30	38	15	3	0	0	19	43	113
2014	More than 20 years in the federal public service	7	25	40	20	4	0	5	25	34	54
2011	Less than 3 years in the federal public service	7	27	33	21	12	0	0	33	34	44
2011	3 to 10 years in the federal public service	15	31	30	13	5	3	2	19	49	133
2011	11 to 20 years in the federal public service	14	32	39	11	3	0	1	14	46	84
2011	More than 20 years in the federal public service	16	28	33	21	3	0	0	24	44	74
2008	Less than 3 years in the federal public service	0	25	15	20	25	15	0	53	29	20
2008	3 to 10 years in the federal public service	12	28	33	19	5	1	2	24	42	161
2008	11 to 20 years in the federal public service	13	28	43	12	4	0	0	16	41	69
2008	More than 20 years in the federal public service	15	37	32	11	2	1	1	13	54	84

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	22	24	26	5	3	0	32	43	28
2017	3 to 10 years in the federal public service	24	30	29	13	3	0	2	16	55	67
2017	11 to 20 years in the federal public service	37	35	24	2	1	1	1	3	73	127
2017	More than 20 years in the federal public service	38	25	24	2	11	0	0	12	64	48
2014	Less than 3 years in the federal public service	27	32	21	5	5	5	5	10	66	19
2014	3 to 10 years in the federal public service	32	31	26	10	1	0	0	12	63	66
2014	11 to 20 years in the federal public service	43	29	20	6	2	0	1	8	72	114
2014	More than 20 years in the federal public service	32	38	13	9	4	0	4	13	73	54
2011	Less than 3 years in the federal public service	32	35	12	14	7	0	0	21	67	44
2011	3 to 10 years in the federal public service	46	25	14	9	4	1	1	13	73	133
2011	11 to 20 years in the federal public service	48	31	15	4	2	0	0	6	79	84
2011	More than 20 years in the federal public service	43	23	20	11	3	0	0	14	66	74
2008	Less than 3 years in the federal public service	20	10	25	10	15	10	10	31	38	20
2008	3 to 10 years in the federal public service	35	29	24	6	4	0	2	11	65	161
2008	11 to 20 years in the federal public service	38	25	19	14	4	0	0	19	62	69
2008	More than 20 years in the federal public service	29	29	24	8	6	1	2	14	60	86

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	15	36	41	3	3	0	45	18	28
2017	3 to 10 years in the federal public service	11	25	41	17	3	0	2	21	38	67
2017	11 to 20 years in the federal public service	14	32	34	16	3	1	1	19	47	127
2017	More than 20 years in the federal public service	15	34	39	8	4	0	0	12	49	48
2014	Less than 3 years in the federal public service	0	11	28	31	15	16	0	54	13	19
2014	3 to 10 years in the federal public service	4	23	40	28	5	0	0	32	27	66
2014	11 to 20 years in the federal public service	13	30	34	19	3	0	0	22	44	114
2014	More than 20 years in the federal public service	7	25	52	13	4	0	0	16	32	54
2011	Less than 3 years in the federal public service	24	24	24	15	12	0	2	27	49	44
2011	3 to 10 years in the federal public service	25	27	32	8	5	1	1	13	54	132
2011	11 to 20 years in the federal public service	31	28	29	9	2	0	0	12	59	85
2011	More than 20 years in the federal public service	33	36	26	3	3	0	0	5	69	74
2008	Less than 3 years in the federal public service	5	10	35	15	30	5	0	47	16	20
2008	3 to 10 years in the federal public service	20	33	33	9	4	1	1	13	54	160
2008	11 to 20 years in the federal public service	22	36	29	13	0	0	0	13	58	69
2008	More than 20 years in the federal public service	14	37	34	10	3	0	1	14	52	86

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	7	14	20	34	3	10	62	22	28
2017	3 to 10 years in the federal public service	21	30	29	8	9	2	2	18	52	65
2017	11 to 20 years in the federal public service	21	27	35	16	1	0	1	17	48	127
2017	More than 20 years in the federal public service	24	31	23	18	2	0	2	21	55	47
2014	Less than 3 years in the federal public service	5	11	32	22	20	10	0	47	18	19
2014	3 to 10 years in the federal public service	21	38	26	7	8	0	0	15	59	66
2014	11 to 20 years in the federal public service	34	33	23	5	3	0	1	9	68	114
2014	More than 20 years in the federal public service	27	31	34	0	5	0	2	6	60	54
2011	Less than 3 years in the federal public service	9	23	24	28	13	0	2	43	33	44
2011	3 to 10 years in the federal public service	16	26	34	15	3	3	4	19	45	133
2011	11 to 20 years in the federal public service	19	32	34	13	1	0	1	14	51	85
2011	More than 20 years in the federal public service	20	36	30	9	4	0	1	13	57	74
2008	Less than 3 years in the federal public service	0	5	40	5	30	20	0	44	6	20
2008	3 to 10 years in the federal public service	11	22	26	28	7	1	4	37	36	161
2008	11 to 20 years in the federal public service	9	36	28	25	1	0	1	26	46	69
2008	More than 20 years in the federal public service	13	33	33	15	3	0	3	19	47	86

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	10	38	10	23	6	3	35	23	28
2017	3 to 10 years in the federal public service	7	27	23	23	14	2	4	40	36	67
2017	11 to 20 years in the federal public service	13	23	20	27	12	2	2	41	38	127
2017	More than 20 years in the federal public service	9	21	15	39	12	0	4	53	32	48
2014	Less than 3 years in the federal public service	23	22	0	24	21	11	0	50	50	18
2014	3 to 10 years in the federal public service	17	21	26	22	10	2	3	33	40	65
2014	11 to 20 years in the federal public service	9	26	32	17	13	2	2	30	36	114
2014	More than 20 years in the federal public service	7	33	28	16	11	0	5	28	42	54
2011	Less than 3 years in the federal public service	6	27	23	20	18	5	0	40	35	44
2011	3 to 10 years in the federal public service	7	24	31	19	12	5	2	33	33	133
2011	11 to 20 years in the federal public service	10	19	35	25	7	1	4	33	30	85
2011	More than 20 years in the federal public service	5	28	37	18	10	3	0	28	34	74
2008	Less than 3 years in the federal public service	0	5	37	16	26	16	0	50	6	19
2008	3 to 10 years in the federal public service	4	14	27	28	17	5	5	49	21	160
2008	11 to 20 years in the federal public service	4	19	22	32	21	0	1	54	24	68
2008	More than 20 years in the federal public service	10	27	27	26	8	2	0	35	38	86

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	10	42	7	27	3	5	37	18	28
2017	3 to 10 years in the federal public service	12	29	36	14	6	3	0	21	42	67
2017	11 to 20 years in the federal public service	20	37	28	9	1	1	4	11	60	127
2017	More than 20 years in the federal public service	22	18	46	6	5	4	0	11	42	47
2014	Less than 3 years in the federal public service	11	16	16	16	10	27	5	37	39	19
2014	3 to 10 years in the federal public service	14	30	39	14	3	0	0	17	44	66
2014	11 to 20 years in the federal public service	27	30	36	6	1	0	1	7	57	114
2014	More than 20 years in the federal public service	11	42	34	7	4	0	2	11	54	54

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	18	5	17	0	0	0	78	17	28
2017	3 to 10 years in the federal public service	76	18	1	3	0	0	2	95	3	67
2017	11 to 20 years in the federal public service	77	19	2	1	1	0	0	96	1	127
2017	More than 20 years in the federal public service	76	24	0	0	0	0	0	100	0	48
2014	Less than 3 years in the federal public service	74	16	0	0	5	0	5	94	6	19
2014	3 to 10 years in the federal public service	80	16	2	1	0	0	0	97	1	66
2014	11 to 20 years in the federal public service	80	15	2	3	0	0	0	96	3	114
2014	More than 20 years in the federal public service	80	16	3	0	0	0	0	97	0	54
2011	Less than 3 years in the federal public service	81	12	0	7	0	0	0	93	7	44
2011	3 to 10 years in the federal public service	77	17	3	2	0	1	0	95	2	133
2011	11 to 20 years in the federal public service	65	29	3	1	0	0	1	95	1	85
2011	More than 20 years in the federal public service	77	22	0	0	0	0	1	100	0	73
2008	Less than 3 years in the federal public service	80	10	0	5	0	0	5	95	5	20
2008	3 to 10 years in the federal public service	74	17	2	2	1	0	4	95	3	161
2008	11 to 20 years in the federal public service	75	14	3	1	0	0	6	95	2	69
2008	More than 20 years in the federal public service	83	13	0	2	0	0	2	98	2	86

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	27	12	3	3	3	5	81	6	28
2017	3 to 10 years in the federal public service	38	27	17	5	6	5	1	70	12	67
2017	11 to 20 years in the federal public service	28	30	14	13	8	4	3	61	23	127
2017	More than 20 years in the federal public service	17	35	17	14	8	6	4	57	25	48
2014	Less than 3 years in the federal public service	52	11	5	11	0	0	21	80	13	19
2014	3 to 10 years in the federal public service	32	22	15	14	4	1	11	62	20	66
2014	11 to 20 years in the federal public service	25	33	17	5	10	8	4	65	17	114
2014	More than 20 years in the federal public service	24	43	21	6	7	0	0	67	12	54

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	23	6	5	0	0	90	5	28
2017	3 to 10 years in the federal public service	49	30	10	2	6	3	82	8	67
2017	11 to 20 years in the federal public service	43	35	10	9	2	0	78	12	127
2017	More than 20 years in the federal public service	40	38	7	9	8	0	77	16	48
2014	Less than 3 years in the federal public service	47	32	10	5	0	5	83	6	19
2014	3 to 10 years in the federal public service	47	36	13	3	0	0	83	3	66
2014	11 to 20 years in the federal public service	47	35	9	5	3	0	82	8	114
2014	More than 20 years in the federal public service	53	31	5	5	6	0	84	11	54

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	41	6	3	0	0	0	91	3	28
2017	3 to 10 years in the federal public service	44	39	8	5	4	0	0	83	9	67
2017	11 to 20 years in the federal public service	36	42	15	5	2	0	0	78	7	127
2017	More than 20 years in the federal public service	28	49	13	4	2	2	0	80	7	48
2014	Less than 3 years in the federal public service	42	47	0	11	0	0	0	89	11	19
2014	3 to 10 years in the federal public service	29	56	7	4	3	0	0	85	7	66
2014	11 to 20 years in the federal public service	39	40	11	7	3	0	1	80	10	114
2014	More than 20 years in the federal public service	32	50	11	5	0	0	2	84	5	54
2011	Less than 3 years in the federal public service	53	37	7	2	0	0	0	90	2	43
2011	3 to 10 years in the federal public service	34	42	12	8	1	1	1	78	10	133
2011	11 to 20 years in the federal public service	27	61	8	1	4	0	0	87	5	85
2011	More than 20 years in the federal public service	31	54	12	3	0	0	0	86	3	74
2008	Less than 3 years in the federal public service	30	40	15	10	0	5	0	74	11	20
2008	3 to 10 years in the federal public service	32	48	9	7	2	1	1	82	9	161
2008	11 to 20 years in the federal public service	29	55	7	7	1	0	0	84	9	69
2008	More than 20 years in the federal public service	32	53	11	4	0	1	0	86	4	85

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	25	13	12	3	9	0	69	16	28
2017	3 to 10 years in the federal public service	34	23	15	9	11	9	0	62	21	67
2017	11 to 20 years in the federal public service	19	35	18	11	10	6	0	58	22	127
2017	More than 20 years in the federal public service	25	37	10	11	8	6	4	68	21	48
2014	Less than 3 years in the federal public service	37	21	11	11	11	5	5	64	24	19
2014	3 to 10 years in the federal public service	26	33	13	12	6	8	2	66	20	66
2014	11 to 20 years in the federal public service	26	28	19	10	9	8	2	59	20	114
2014	More than 20 years in the federal public service	36	34	16	7	2	1	4	74	9	54
2011	Less than 3 years in the federal public service	45	33	7	2	7	5	0	82	10	44
2011	3 to 10 years in the federal public service	22	38	19	11	6	4	1	62	18	133
2011	11 to 20 years in the federal public service	22	41	20	7	5	5	0	66	13	85
2011	More than 20 years in the federal public service	34	38	14	8	3	4	0	74	11	74
2008	Less than 3 years in the federal public service	35	25	20	5	0	15	0	71	6	20
2008	3 to 10 years in the federal public service	22	37	14	16	4	6	1	64	21	161
2008	11 to 20 years in the federal public service	29	35	17	10	4	4	0	67	15	69
2008	More than 20 years in the federal public service	35	34	16	5	5	5	0	73	10	85

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	33	22	6	3	21	8	57	12	28
2017	3 to 10 years in the federal public service	22	24	22	7	5	16	4	57	15	67
2017	11 to 20 years in the federal public service	8	21	21	15	8	20	6	40	31	127
2017	More than 20 years in the federal public service	10	25	21	10	14	12	8	44	30	48
2014	Less than 3 years in the federal public service	21	11	16	0	5	33	15	60	10	19
2014	3 to 10 years in the federal public service	9	29	14	22	7	14	4	47	36	66
2014	11 to 20 years in the federal public service	10	28	22	10	9	18	4	48	24	114
2014	More than 20 years in the federal public service	9	32	20	21	3	7	7	48	29	54

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	34	0	3	0	97	3	28
2017	3 to 10 years in the federal public service	53	40	6	1	0	93	1	67
2017	11 to 20 years in the federal public service	36	48	11	4	1	85	4	127
2017	More than 20 years in the federal public service	43	31	7	17	2	74	19	48
2014	Less than 3 years in the federal public service	58	42	0	0	0	100	0	19
2014	3 to 10 years in the federal public service	47	36	10	5	1	83	6	66
2014	11 to 20 years in the federal public service	39	51	4	5	1	90	6	114
2014	More than 20 years in the federal public service	43	46	7	2	2	89	4	54

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	41	15	3	0	0	0	82	3	28
2017	3 to 10 years in the federal public service	42	43	7	3	5	0	0	85	8	67
2017	11 to 20 years in the federal public service	36	39	16	5	3	0	0	76	8	127
2017	More than 20 years in the federal public service	17	41	14	18	11	0	0	57	29	48
2014	Less than 3 years in the federal public service	48	32	5	5	5	0	5	83	11	19
2014	3 to 10 years in the federal public service	35	45	9	5	1	0	4	84	6	66
2014	11 to 20 years in the federal public service	33	45	13	5	3	0	0	78	8	114
2014	More than 20 years in the federal public service	25	59	13	0	3	0	0	83	3	54
2011	Less than 3 years in the federal public service	43	43	7	2	2	0	3	88	5	44
2011	3 to 10 years in the federal public service	38	38	16	4	3	1	0	77	7	133
2011	11 to 20 years in the federal public service	28	46	14	11	1	0	1	74	12	85
2011	More than 20 years in the federal public service	29	38	23	7	3	0	1	68	9	74
2008	Less than 3 years in the federal public service	40	30	15	5	5	5	0	74	11	20
2008	3 to 10 years in the federal public service	29	37	21	7	6	1	0	66	13	161
2008	11 to 20 years in the federal public service	28	42	17	4	7	0	1	71	12	69
2008	More than 20 years in the federal public service	24	38	15	12	10	0	0	63	22	86

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	22	13	7	0	3	0	80	7	28
2017	3 to 10 years in the federal public service	54	30	6	6	4	0	0	84	10	67
2017	11 to 20 years in the federal public service	36	39	16	5	2	3	0	77	7	127
2017	More than 20 years in the federal public service	29	27	20	10	11	2	0	58	22	48
2014	Less than 3 years in the federal public service	58	32	5	5	0	0	0	89	5	19
2014	3 to 10 years in the federal public service	39	41	12	4	0	1	1	83	5	66
2014	11 to 20 years in the federal public service	37	44	10	4	3	1	1	82	8	113
2014	More than 20 years in the federal public service	37	42	15	4	2	0	0	79	6	54
2011	Less than 3 years in the federal public service	43	42	9	2	0	0	3	88	2	44
2011	3 to 10 years in the federal public service	46	33	11	4	4	1	1	81	8	133
2011	11 to 20 years in the federal public service	34	40	16	5	2	2	0	77	7	85
2011	More than 20 years in the federal public service	33	41	11	9	4	3	0	76	14	74
2008	Less than 3 years in the federal public service	55	30	10	0	0	5	0	89	0	20
2008	3 to 10 years in the federal public service	32	39	15	7	4	2	0	73	12	161
2008	11 to 20 years in the federal public service	33	41	14	9	1	1	0	75	10	69
2008	More than 20 years in the federal public service	30	37	16	9	6	1	0	68	15	86

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	32	7	7	0	0	0	86	7	28
2017	3 to 10 years in the federal public service	58	21	9	9	3	0	0	79	12	67
2017	11 to 20 years in the federal public service	34	44	12	8	2	1	0	79	9	127
2017	More than 20 years in the federal public service	29	41	17	4	8	0	0	70	13	48
2014	Less than 3 years in the federal public service	47	42	0	11	0	0	0	89	11	19
2014	3 to 10 years in the federal public service	36	47	9	6	0	0	1	84	6	66
2014	11 to 20 years in the federal public service	36	44	9	7	3	0	0	80	10	114
2014	More than 20 years in the federal public service	40	46	7	5	2	0	0	86	7	54
2011	Less than 3 years in the federal public service	38	48	5	5	2	0	3	88	7	44
2011	3 to 10 years in the federal public service	41	38	11	8	2	1	0	79	9	133
2011	11 to 20 years in the federal public service	37	39	17	6	1	0	0	76	7	85
2011	More than 20 years in the federal public service	32	45	12	8	3	0	0	77	11	74
2008	Less than 3 years in the federal public service	40	40	15	0	5	0	0	80	5	20
2008	3 to 10 years in the federal public service	32	37	17	11	2	1	0	69	14	161
2008	11 to 20 years in the federal public service	32	45	12	9	3	0	0	77	12	69
2008	More than 20 years in the federal public service	30	40	15	8	7	0	0	70	15	86

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	25	0	5	0	0	95	5	28
2017	3 to 10 years in the federal public service	89	8	1	2	0	0	97	2	67
2017	11 to 20 years in the federal public service	80	18	1	1	0	1	99	1	127
2017	More than 20 years in the federal public service	77	21	0	2	0	0	98	2	48
2014	Less than 3 years in the federal public service	84	16	0	0	0	0	100	0	19
2014	3 to 10 years in the federal public service	81	16	2	0	0	1	98	0	66
2014	11 to 20 years in the federal public service	80	16	2	1	0	1	97	1	114
2014	More than 20 years in the federal public service	77	22	2	0	0	0	98	0	54
2011	Less than 3 years in the federal public service	84	9	0	5	0	3	95	5	44
2011	3 to 10 years in the federal public service	84	12	1	1	1	2	98	1	133
2011	11 to 20 years in the federal public service	76	18	5	0	0	1	95	0	85
2011	More than 20 years in the federal public service	82	16	0	0	0	3	100	0	74
2008	Less than 3 years in the federal public service	85	10	0	0	0	5	100	0	20
2008	3 to 10 years in the federal public service	86	8	1	1	0	3	97	1	161
2008	11 to 20 years in the federal public service	86	6	0	1	0	7	98	2	69
2008	More than 20 years in the federal public service	87	8	1	0	0	3	99	0	86

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	35	5	10	3	0	0	83	13	28
2017	3 to 10 years in the federal public service	48	33	10	7	3	0	0	80	10	67
2017	11 to 20 years in the federal public service	38	35	8	10	4	2	3	77	15	127
2017	More than 20 years in the federal public service	28	49	4	6	9	2	2	80	15	48
2014	Less than 3 years in the federal public service	53	26	0	0	0	6	15	100	0	19
2014	3 to 10 years in the federal public service	48	31	9	8	3	0	1	80	11	66
2014	11 to 20 years in the federal public service	31	29	14	13	5	6	4	65	20	114
2014	More than 20 years in the federal public service	34	34	12	5	6	2	7	74	12	54
2011	Less than 3 years in the federal public service	34	33	11	13	5	0	5	70	19	44
2011	3 to 10 years in the federal public service	23	28	14	18	10	2	5	55	30	133
2011	11 to 20 years in the federal public service	26	30	19	9	7	2	7	61	18	85
2011	More than 20 years in the federal public service	24	29	15	18	9	1	4	56	29	73

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	16	13	7	0	0	80	7	28
2017	3 to 10 years in the federal public service	56	27	12	3	3	0	82	6	67
2017	11 to 20 years in the federal public service	44	38	9	8	2	0	81	10	127
2017	More than 20 years in the federal public service	30	33	16	12	7	2	64	20	48

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	26	5	5	0	0	0	90	5	28
2017	3 to 10 years in the federal public service	56	20	14	3	5	1	1	78	8	67
2017	11 to 20 years in the federal public service	43	31	13	7	5	1	0	75	12	127
2017	More than 20 years in the federal public service	25	39	11	6	19	0	0	63	26	48

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	26	13	0	0	0	0	87	0	28
2017	3 to 10 years in the federal public service	60	16	14	6	4	0	0	76	10	67
2017	11 to 20 years in the federal public service	38	36	13	8	4	1	0	75	12	127
2017	More than 20 years in the federal public service	25	33	18	12	12	0	0	59	23	47
2014	Less than 3 years in the federal public service	68	16	5	11	0	0	0	84	11	19
2014	3 to 10 years in the federal public service	43	44	8	4	0	0	1	88	4	66
2014	11 to 20 years in the federal public service	39	44	5	5	6	0	0	84	11	114
2014	More than 20 years in the federal public service	52	32	5	9	2	0	0	84	11	54

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	29	40	5	5	0	0	22	88	6	23
2017	11 to 20 years in the federal public service	13	53	17	3	3	3	8	75	6	36
2017	More than 20 years in the federal public service	18	28	28	11	0	6	10	54	13	21
2014	11 to 20 years in the federal public service	21	51	14	4	0	3	7	80	4	28
2014	More than 20 years in the federal public service	4	57	20	15	0	4	0	64	16	20

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	36	6	5	0	12	0	88	5	28
2017	3 to 10 years in the federal public service	29	39	17	12	3	0	0	68	15	67
2017	11 to 20 years in the federal public service	17	43	21	6	4	8	0	65	11	127
2017	More than 20 years in the federal public service	20	35	18	6	13	6	2	60	21	48
2014	Less than 3 years in the federal public service	41	49	5	0	0	5	0	94	0	19
2014	3 to 10 years in the federal public service	20	48	14	9	1	8	0	74	11	66
2014	11 to 20 years in the federal public service	17	44	19	8	6	6	0	65	15	113
2014	More than 20 years in the federal public service	15	59	14	7	2	4	0	76	9	54
2011	Less than 3 years in the federal public service	33	37	12	7	4	6	0	75	12	44
2011	3 to 10 years in the federal public service	19	28	24	15	6	7	1	51	23	133
2011	11 to 20 years in the federal public service	7	26	28	19	11	8	0	37	33	84
2011	More than 20 years in the federal public service	21	33	24	7	7	9	0	59	14	74

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	41	10	10	0	0	0	80	10	28
2017	3 to 10 years in the federal public service	30	36	16	9	7	1	0	67	17	67
2017	11 to 20 years in the federal public service	13	43	27	12	2	3	0	58	15	127
2017	More than 20 years in the federal public service	20	41	24	2	13	0	0	61	15	47
2014	Less than 3 years in the federal public service	46	16	21	11	0	5	0	66	11	19
2014	3 to 10 years in the federal public service	18	45	27	7	3	0	0	63	10	66
2014	11 to 20 years in the federal public service	12	36	29	15	8	0	1	49	23	114
2014	More than 20 years in the federal public service	17	46	23	5	9	0	0	63	14	54
2011	Less than 3 years in the federal public service	18	42	13	14	9	5	0	62	24	44
2011	3 to 10 years in the federal public service	12	25	24	27	9	3	0	38	37	132
2011	11 to 20 years in the federal public service	5	22	34	18	20	1	0	27	39	85
2011	More than 20 years in the federal public service	8	32	26	16	14	4	0	42	31	74
2008	Less than 3 years in the federal public service	30	50	5	10	5	0	0	80	15	20
2008	3 to 10 years in the federal public service	11	44	26	11	7	1	0	56	18	161
2008	11 to 20 years in the federal public service	9	48	22	12	9	1	0	57	21	69
2008	More than 20 years in the federal public service	20	37	22	12	6	3	0	59	18	86

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	40	22	5	0	12	0	70	5	28
2017	3 to 10 years in the federal public service	23	35	20	17	3	2	0	59	21	66
2017	11 to 20 years in the federal public service	6	39	29	15	4	7	0	48	21	126
2017	More than 20 years in the federal public service	15	24	36	11	8	6	0	41	20	48
2014	Less than 3 years in the federal public service	32	16	21	16	0	11	5	56	19	19
2014	3 to 10 years in the federal public service	12	38	32	16	0	1	0	51	16	66
2014	11 to 20 years in the federal public service	11	36	28	15	5	5	0	49	21	113
2014	More than 20 years in the federal public service	1	44	33	14	4	4	0	47	18	54
2011	Less than 3 years in the federal public service	11	34	18	29	2	5	0	48	33	44
2011	3 to 10 years in the federal public service	5	24	30	26	10	4	0	30	38	133
2011	11 to 20 years in the federal public service	1	22	36	22	14	5	0	24	38	85
2011	More than 20 years in the federal public service	6	33	29	19	11	4	0	40	31	73
2008	Less than 3 years in the federal public service	20	50	15	5	5	5	0	74	11	20
2008	3 to 10 years in the federal public service	10	36	29	18	4	3	0	47	23	161
2008	11 to 20 years in the federal public service	6	41	26	19	6	3	0	48	25	69
2008	More than 20 years in the federal public service	7	49	21	15	6	2	0	57	21	86

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	17	33	7	3	7	54	11	28
2017	3 to 10 years in the federal public service	31	34	18	11	5	1	66	16	67
2017	11 to 20 years in the federal public service	9	42	24	13	7	5	54	21	127
2017	More than 20 years in the federal public service	21	37	16	11	10	6	61	22	48
2014	Less than 3 years in the federal public service	31	27	16	16	5	5	61	22	19
2014	3 to 10 years in the federal public service	20	32	26	12	3	7	56	16	66
2014	11 to 20 years in the federal public service	13	40	19	18	7	3	55	25	114
2014	More than 20 years in the federal public service	11	40	31	7	4	7	55	12	54
2011	Less than 3 years in the federal public service	11	31	26	22	5	5	44	29	44
2011	3 to 10 years in the federal public service	8	29	21	18	12	11	42	34	133
2011	11 to 20 years in the federal public service	4	26	23	23	15	8	32	42	85
2011	More than 20 years in the federal public service	13	26	39	8	12	3	40	20	74
2008	Less than 3 years in the federal public service	25	35	5	20	0	15	71	24	20
2008	3 to 10 years in the federal public service	12	40	25	12	6	6	55	18	161
2008	11 to 20 years in the federal public service	7	49	30	1	7	4	59	9	69
2008	More than 20 years in the federal public service	16	41	29	8	6	0	57	14	86

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	29	22	5	5	5	66	10	27
2017	3 to 10 years in the federal public service	29	37	19	9	5	0	66	14	67
2017	11 to 20 years in the federal public service	13	44	31	8	2	2	58	10	127
2017	More than 20 years in the federal public service	19	49	12	10	8	2	69	19	48
2014	Less than 3 years in the federal public service	31	37	16	16	0	0	68	16	19
2014	3 to 10 years in the federal public service	11	47	29	13	0	0	58	13	66
2014	11 to 20 years in the federal public service	12	53	15	13	5	1	66	18	114
2014	More than 20 years in the federal public service	12	58	21	9	0	0	70	9	54
2011	Less than 3 years in the federal public service	11	25	25	23	14	2	37	37	44
2011	3 to 10 years in the federal public service	8	23	28	31	9	2	31	41	132
2011	11 to 20 years in the federal public service	1	25	27	26	20	1	27	46	85
2011	More than 20 years in the federal public service	10	33	29	12	14	3	43	27	74
2008	Less than 3 years in the federal public service	35	40	10	15	0	0	75	15	20
2008	3 to 10 years in the federal public service	15	43	19	19	4	0	58	23	161
2008	11 to 20 years in the federal public service	13	44	22	15	4	1	58	19	68
2008	More than 20 years in the federal public service	13	49	26	10	2	0	62	13	86

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	34	10	3	0	0	87	3	28
2017	3 to 10 years in the federal public service	33	47	12	5	3	0	80	8	67
2017	11 to 20 years in the federal public service	19	58	14	7	2	0	77	9	127
2017	More than 20 years in the federal public service	25	49	16	6	4	0	74	10	48
2014	Less than 3 years in the federal public service	37	31	26	0	0	5	72	0	19
2014	3 to 10 years in the federal public service	28	54	14	5	0	0	82	5	66
2014	11 to 20 years in the federal public service	26	51	14	8	1	0	76	9	114
2014	More than 20 years in the federal public service	20	62	10	6	2	0	82	7	54
2011	Less than 3 years in the federal public service	22	43	14	16	4	0	65	21	44
2011	3 to 10 years in the federal public service	16	39	25	18	2	1	55	20	133
2011	11 to 20 years in the federal public service	8	37	23	20	11	0	46	31	85
2011	More than 20 years in the federal public service	19	53	12	10	5	0	72	16	74

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	50	5	0	0	0	95	0	28
2017	3 to 10 years in the federal public service	41	45	9	5	0	0	86	5	67
2017	11 to 20 years in the federal public service	35	52	6	3	2	3	89	5	127
2017	More than 20 years in the federal public service	33	53	12	2	0	0	86	2	48
2014	Less than 3 years in the federal public service	31	43	11	5	0	10	82	6	19
2014	3 to 10 years in the federal public service	38	45	9	4	0	3	86	4	66
2014	11 to 20 years in the federal public service	33	56	9	1	0	1	89	1	114
2014	More than 20 years in the federal public service	23	63	12	2	0	0	86	2	54
2011	Less than 3 years in the federal public service	34	46	16	2	2	0	80	5	44
2011	3 to 10 years in the federal public service	22	47	17	10	2	2	71	12	133
2011	11 to 20 years in the federal public service	16	55	16	6	5	2	73	10	85
2011	More than 20 years in the federal public service	29	51	14	4	1	0	80	5	74

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	35	6	15	0	0	0	79	15	28
2017	3 to 10 years in the federal public service	35	39	15	9	0	1	1	76	9	67
2017	11 to 20 years in the federal public service	33	37	12	15	0	3	0	73	15	127
2017	More than 20 years in the federal public service	29	47	11	6	6	0	0	76	13	48
2014	Less than 3 years in the federal public service	33	31	5	11	11	10	0	71	24	19
2014	3 to 10 years in the federal public service	35	36	6	16	1	6	0	75	19	66
2014	11 to 20 years in the federal public service	28	50	9	8	6	0	0	78	14	114
2014	More than 20 years in the federal public service	29	43	18	5	6	0	0	72	11	54
2011	Less than 3 years in the federal public service	44	41	7	5	2	2	0	86	7	44
2011	3 to 10 years in the federal public service	32	43	14	4	3	3	0	78	8	133
2011	11 to 20 years in the federal public service	18	53	13	7	6	2	0	73	14	84
2011	More than 20 years in the federal public service	36	52	3	4	3	3	0	90	7	74
2008	Less than 3 years in the federal public service	40	40	10	0	0	10	0	89	0	20
2008	3 to 10 years in the federal public service	27	40	12	13	5	2	0	69	18	161
2008	11 to 20 years in the federal public service	26	51	13	6	3	0	1	78	9	69
2008	More than 20 years in the federal public service	37	43	8	10	1	0	0	80	12	86

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	18	28	11	5	5	21	42	21	28
2017	3 to 10 years in the federal public service	21	47	17	8	2	3	1	72	10	67
2017	11 to 20 years in the federal public service	25	39	16	13	2	4	2	67	16	126
2017	More than 20 years in the federal public service	23	37	12	11	12	2	2	63	24	48
2014	Less than 3 years in the federal public service	5	32	31	5	5	22	0	47	14	19
2014	3 to 10 years in the federal public service	17	46	20	10	3	3	0	65	14	66
2014	11 to 20 years in the federal public service	19	41	20	12	4	3	1	62	16	113
2014	More than 20 years in the federal public service	16	46	26	7	2	3	0	64	9	54
2011	Less than 3 years in the federal public service	27	42	22	2	2	2	2	72	5	44
2011	3 to 10 years in the federal public service	24	47	14	8	2	4	1	75	10	133
2011	11 to 20 years in the federal public service	25	51	15	7	0	2	0	78	7	85
2011	More than 20 years in the federal public service	28	49	13	5	1	1	1	80	7	74

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	30	16	11	5	18	5	60	20	28
2017	3 to 10 years in the federal public service	11	22	32	7	13	7	7	39	24	67
2017	11 to 20 years in the federal public service	10	26	23	16	15	6	4	40	34	127
2017	More than 20 years in the federal public service	8	23	23	13	12	12	8	40	31	48
2014	Less than 3 years in the federal public service	11	21	0	10	5	32	20	67	33	19
2014	3 to 10 years in the federal public service	8	23	15	21	12	18	3	38	42	66
2014	11 to 20 years in the federal public service	9	23	19	16	21	11	1	37	42	114
2014	More than 20 years in the federal public service	6	33	16	21	7	10	6	47	34	54
2011	Less than 3 years in the federal public service	26	19	25	2	6	11	9	57	11	44
2011	3 to 10 years in the federal public service	8	15	25	23	9	17	3	29	40	133
2011	11 to 20 years in the federal public service	1	17	26	26	13	13	3	22	46	85
2011	More than 20 years in the federal public service	9	27	18	19	12	13	3	43	36	74

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	31	0	14	3	0	83	17	28
2017	3 to 10 years in the federal public service	68	24	3	4	2	0	92	6	67
2017	11 to 20 years in the federal public service	63	32	3	2	0	0	95	2	127
2017	More than 20 years in the federal public service	71	25	4	0	0	0	96	0	48
2014	Less than 3 years in the federal public service	74	16	5	0	5	0	89	5	19
2014	3 to 10 years in the federal public service	70	22	5	3	0	0	93	3	66
2014	11 to 20 years in the federal public service	61	31	5	1	0	2	94	1	114
2014	More than 20 years in the federal public service	61	28	6	4	0	2	91	4	54

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	36	5	14	0	3	0	81	14	28
2017	3 to 10 years in the federal public service	73	18	3	5	0	1	0	92	5	67
2017	11 to 20 years in the federal public service	63	31	3	2	0	1	0	95	2	127
2017	More than 20 years in the federal public service	61	32	5	2	0	0	0	93	2	48
2014	Less than 3 years in the federal public service	64	11	0	0	5	5	16	93	7	19
2014	3 to 10 years in the federal public service	62	25	1	4	0	1	6	94	5	66
2014	11 to 20 years in the federal public service	64	25	6	2	2	0	1	90	4	114
2014	More than 20 years in the federal public service	55	26	7	2	2	6	2	88	4	54
2011	Less than 3 years in the federal public service	70	25	2	2	0	0	0	95	2	44
2011	3 to 10 years in the federal public service	65	28	1	2	1	2	1	96	3	133
2011	11 to 20 years in the federal public service	62	32	3	2	1	0	0	94	4	85
2011	More than 20 years in the federal public service	65	31	1	0	0	0	3	99	0	74
2008	Less than 3 years in the federal public service	70	25	0	0	0	0	5	100	0	20
2008	3 to 10 years in the federal public service	73	19	4	3	0	1	1	93	3	160
2008	11 to 20 years in the federal public service	79	21	0	0	0	0	0	100	0	68
2008	More than 20 years in the federal public service	73	20	4	1	1	1	0	94	2	85

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	39	9	10	0	0	0	82	10	28
2017	3 to 10 years in the federal public service	39	28	19	10	4	0	0	67	14	67
2017	11 to 20 years in the federal public service	20	53	18	7	3	0	0	73	9	127
2017	More than 20 years in the federal public service	23	45	24	4	4	0	0	68	8	48
2014	Less than 3 years in the federal public service	47	16	11	11	0	11	5	75	13	19
2014	3 to 10 years in the federal public service	34	43	15	6	0	2	0	78	6	66
2014	11 to 20 years in the federal public service	24	36	20	17	4	0	0	60	21	114
2014	More than 20 years in the federal public service	20	43	14	18	0	3	2	66	19	54
2011	Less than 3 years in the federal public service	29	48	19	4	0	0	0	77	4	44
2011	3 to 10 years in the federal public service	14	48	24	11	1	2	0	63	12	132
2011	11 to 20 years in the federal public service	14	47	22	16	1	0	0	61	17	85
2011	More than 20 years in the federal public service	27	41	20	8	4	0	0	68	12	74
2008	Less than 3 years in the federal public service	25	50	10	5	0	5	5	83	6	20
2008	3 to 10 years in the federal public service	24	45	20	9	2	1	0	69	11	160
2008	11 to 20 years in the federal public service	25	46	14	10	4	0	0	71	14	69
2008	More than 20 years in the federal public service	35	42	15	7	0	0	0	78	7	85

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	19	3	38	3	11	0	51	46	28
2017	3 to 10 years in the federal public service	18	31	10	20	19	2	0	50	40	67
2017	11 to 20 years in the federal public service	8	28	24	21	14	2	2	38	37	127
2017	More than 20 years in the federal public service	11	28	20	15	15	4	8	43	34	48
2014	Less than 3 years in the federal public service	20	16	6	11	26	0	21	46	47	19
2014	3 to 10 years in the federal public service	11	23	20	31	11	2	3	36	43	66
2014	11 to 20 years in the federal public service	8	23	26	25	14	2	1	32	40	114
2014	More than 20 years in the federal public service	7	20	34	16	9	5	9	32	29	54
2011	Less than 3 years in the federal public service	16	32	20	11	10	9	2	54	24	44
2011	3 to 10 years in the federal public service	7	29	24	21	17	1	1	36	39	133
2011	11 to 20 years in the federal public service	8	20	26	24	14	4	3	30	41	85
2011	More than 20 years in the federal public service	7	19	18	43	7	1	5	28	53	74
2008	Less than 3 years in the federal public service	10	35	10	15	5	10	15	60	27	20
2008	3 to 10 years in the federal public service	8	38	19	20	12	1	1	47	34	161
2008	11 to 20 years in the federal public service	10	39	13	23	7	1	6	53	33	69
2008	More than 20 years in the federal public service	11	26	19	28	12	1	4	38	42	85

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	34	28	5	5	5	0	60	11	28
2017	3 to 10 years in the federal public service	30	30	24	13	3	1	0	60	16	67
2017	11 to 20 years in the federal public service	12	39	29	12	5	4	0	53	17	127
2017	More than 20 years in the federal public service	13	49	19	6	10	0	2	63	17	48

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	19	20	3	0	5	0	75	3	28
2017	3 to 10 years in the federal public service	33	47	14	3	1	1	0	81	4	67
2017	11 to 20 years in the federal public service	26	52	12	3	3	2	1	81	6	127
2017	More than 20 years in the federal public service	37	45	12	4	0	2	0	84	4	47
2014	Less than 3 years in the federal public service	42	47	0	0	5	0	5	94	6	19
2014	3 to 10 years in the federal public service	35	45	14	6	0	0	0	80	6	66
2014	11 to 20 years in the federal public service	34	46	11	4	1	4	0	84	5	114
2014	More than 20 years in the federal public service	28	52	18	0	0	2	0	82	0	54

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	43	13	0	0	0	87	0	28
2017	3 to 10 years in the federal public service	37	52	7	4	0	0	89	4	67
2017	11 to 20 years in the federal public service	24	56	8	7	2	2	82	9	127
2017	More than 20 years in the federal public service	22	66	6	7	0	0	87	7	47
2014	Less than 3 years in the federal public service	47	42	0	0	0	11	100	0	19
2014	3 to 10 years in the federal public service	27	51	17	3	0	1	79	3	66
2014	11 to 20 years in the federal public service	32	45	12	6	1	4	81	7	114
2014	More than 20 years in the federal public service	20	58	14	4	2	2	80	6	54
2011	Less than 3 years in the federal public service	40	40	12	7	0	2	81	7	44
2011	3 to 10 years in the federal public service	25	46	15	9	2	4	74	11	133
2011	11 to 20 years in the federal public service	14	43	24	8	8	3	59	16	85
2011	More than 20 years in the federal public service	19	55	18	4	1	3	77	5	74

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	43	6	0	0	0	94	0	28
2017	3 to 10 years in the federal public service	53	30	11	4	2	0	84	6	67
2017	11 to 20 years in the federal public service	28	56	9	5	2	0	84	8	126
2017	More than 20 years in the federal public service	27	48	16	4	5	0	75	9	48
2014	Less than 3 years in the federal public service	58	42	0	0	0	0	100	0	19
2014	3 to 10 years in the federal public service	39	44	11	6	0	0	83	6	66
2014	11 to 20 years in the federal public service	32	53	9	2	3	0	86	6	114
2014	More than 20 years in the federal public service	24	66	4	2	4	0	91	6	54
2011	Less than 3 years in the federal public service	45	35	7	9	5	0	80	13	44
2011	3 to 10 years in the federal public service	23	50	14	9	2	1	74	11	133
2011	11 to 20 years in the federal public service	14	43	25	9	7	1	58	16	85
2011	More than 20 years in the federal public service	24	47	17	4	6	1	72	11	74
2008	Less than 3 years in the federal public service	53	42	5	0	0	0	95	0	19
2008	3 to 10 years in the federal public service	30	52	9	7	2	0	82	9	161
2008	11 to 20 years in the federal public service	20	55	13	7	4	0	75	12	69
2008	More than 20 years in the federal public service	24	57	15	2	1	0	81	3	86

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	39	12	7	0	0	81	7	28
2017	3 to 10 years in the federal public service	40	33	15	7	5	0	73	12	67
2017	11 to 20 years in the federal public service	28	35	20	12	2	2	64	15	127
2017	More than 20 years in the federal public service	26	28	28	9	9	0	54	17	48
2014	Less than 3 years in the federal public service	52	32	11	5	0	0	84	5	19
2014	3 to 10 years in the federal public service	21	56	12	9	2	0	77	11	66
2014	11 to 20 years in the federal public service	19	47	23	5	6	0	66	11	114
2014	More than 20 years in the federal public service	17	55	18	9	0	0	72	9	54
2011	Less than 3 years in the federal public service	21	55	14	7	2	0	76	9	42
2011	3 to 10 years in the federal public service	16	38	27	12	4	3	56	16	133
2011	11 to 20 years in the federal public service	7	32	37	14	7	2	40	22	84
2011	More than 20 years in the federal public service	17	41	20	13	6	3	59	20	74

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	39	16	0	3	0	82	3	28
2017	3 to 10 years in the federal public service	42	34	15	6	3	0	76	9	67
2017	11 to 20 years in the federal public service	28	37	22	10	2	1	66	13	127
2017	More than 20 years in the federal public service	24	34	28	9	5	0	59	13	48
2014	Less than 3 years in the federal public service	52	37	11	0	0	0	89	0	19
2014	3 to 10 years in the federal public service	25	57	11	6	2	0	82	7	66
2014	11 to 20 years in the federal public service	21	47	19	8	5	0	68	13	114
2014	More than 20 years in the federal public service	13	62	20	6	0	0	75	6	54
2011	Less than 3 years in the federal public service	18	54	16	7	4	0	72	11	43
2011	3 to 10 years in the federal public service	14	40	25	16	3	2	55	19	133
2011	11 to 20 years in the federal public service	7	39	28	16	8	1	47	25	84
2011	More than 20 years in the federal public service	18	41	19	16	5	1	59	21	73
2008	Less than 3 years in the federal public service	40	50	5	5	0	0	90	5	20
2008	3 to 10 years in the federal public service	22	47	19	7	4	1	69	11	161
2008	11 to 20 years in the federal public service	23	42	22	12	1	0	65	13	69
2008	More than 20 years in the federal public service	23	52	15	8	1	0	76	9	86

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	20	19	5	3	10	0	70	9	28
2017	3 to 10 years in the federal public service	31	25	22	12	6	4	0	59	19	67
2017	11 to 20 years in the federal public service	29	25	16	13	8	9	0	60	23	126
2017	More than 20 years in the federal public service	27	26	27	9	7	4	0	55	16	48
2014	Less than 3 years in the federal public service	47	16	27	5	0	5	0	66	6	19
2014	3 to 10 years in the federal public service	22	42	18	12	3	2	1	66	15	66
2014	11 to 20 years in the federal public service	23	31	20	7	11	7	0	59	20	114
2014	More than 20 years in the federal public service	20	45	14	12	6	4	0	67	19	54
2011	Less than 3 years in the federal public service	23	37	12	12	7	10	0	67	20	43
2011	3 to 10 years in the federal public service	19	24	25	16	6	9	2	48	24	133
2011	11 to 20 years in the federal public service	11	36	25	18	8	1	1	48	27	84
2011	More than 20 years in the federal public service	23	24	17	23	8	5	0	50	32	74
2008	Less than 3 years in the federal public service	30	35	10	5	5	10	5	76	12	20
2008	3 to 10 years in the federal public service	24	30	20	12	4	11	0	60	17	161
2008	11 to 20 years in the federal public service	23	39	20	7	6	3	1	65	14	69
2008	More than 20 years in the federal public service	26	34	17	16	3	3	0	61	20	86

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	24	37	40	28
2017	3 to 10 years in the federal public service	26	34	40	67
2017	11 to 20 years in the federal public service	26	48	26	127
2017	More than 20 years in the federal public service	43	37	20	48
2014	Less than 3 years in the federal public service	37	16	47	19
2014	3 to 10 years in the federal public service	25	33	42	66
2014	11 to 20 years in the federal public service	24	44	32	114
2014	More than 20 years in the federal public service	28	46	27	54
2011	Less than 3 years in the federal public service	32	40	28	44
2011	3 to 10 years in the federal public service	30	31	39	133
2011	11 to 20 years in the federal public service	28	46	26	85
2011	More than 20 years in the federal public service	33	34	33	74

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	3 to 10 years in the federal public service	0	23	59	0	6	11	17
2017	11 to 20 years in the federal public service	14	14	49	9	0	14	33
2017	More than 20 years in the federal public service	66	5	21	5	0	4	20
2014	3 to 10 years in the federal public service	5	24	47	18	9999	6	17
2014	11 to 20 years in the federal public service	6	18	40	7	9999	28	28
2014	More than 20 years in the federal public service	48	7	20	0	9999	25	15
2011	Less than 3 years in the federal public service	0	8	56	37	9999	0	14
2011	3 to 10 years in the federal public service	0	17	58	7	9999	18	40
2011	11 to 20 years in the federal public service	13	0	66	22	9999	0	23
2011	More than 20 years in the federal public service	52	0	36	0	9999	12	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	7	93	67
2017	11 to 20 years in the federal public service	23	77	127
2017	More than 20 years in the federal public service	19	81	48
2014	Less than 3 years in the federal public service	0	100	19
2014	3 to 10 years in the federal public service	14	86	66
2014	11 to 20 years in the federal public service	20	80	112
2014	More than 20 years in the federal public service	14	86	54

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	22	28
2014	11 to 20 years in the federal public service	24	21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	87	28
2014	11 to 20 years in the federal public service	86	21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	28
2014	11 to 20 years in the federal public service	0	21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	28
2014	11 to 20 years in the federal public service	0	21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	28
2014	11 to 20 years in the federal public service	0	21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	37	28
2014	11 to 20 years in the federal public service	43	21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	41	28
2014	11 to 20 years in the federal public service	61	21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	53	28
2014	11 to 20 years in the federal public service	28	21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	24	28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	24	28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	60	28
2014	11 to 20 years in the federal public service	53	21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	27	28
2014	11 to 20 years in the federal public service	27	21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	28
2014	11 to 20 years in the federal public service	0	21

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	18	28

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	64	28
2014	11 to 20 years in the federal public service	34	21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	48	28
2014	11 to 20 years in the federal public service	46	21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	30	28
2014	11 to 20 years in the federal public service	33	21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	25	28
2014	11 to 20 years in the federal public service	24	21

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	27	28
2014	11 to 20 years in the federal public service	24	21

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	39	28
2014	11 to 20 years in the federal public service	29	21

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	25

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	25

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	26	25
2014	11 to 20 years in the federal public service	0	21

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	35	25
2014	11 to 20 years in the federal public service	25	21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	19	25
2014	11 to 20 years in the federal public service	24	21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	58	25
2014	11 to 20 years in the federal public service	53	21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	53	25
2014	11 to 20 years in the federal public service	42	21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	25

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	97	3	28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	19	17	0	0	35	22	60	0	28
2017	3 to 10 years in the federal public service	18	22	18	2	4	28	9	63	9	67
2017	11 to 20 years in the federal public service	11	19	17	8	8	29	9	49	25	127
2017	More than 20 years in the federal public service	11	18	16	8	4	34	8	51	22	47
2014	Less than 3 years in the federal public service	10	6	5	5	0	48	26	60	20	19
2014	3 to 10 years in the federal public service	11	15	15	5	3	32	20	54	16	66
2014	11 to 20 years in the federal public service	10	16	15	4	7	37	11	50	22	114
2014	More than 20 years in the federal public service	2	19	26	7	0	39	7	38	14	54

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	60	16	3	0	2	0	80	3	28
2017	3 to 10 years in the federal public service	31	39	15	4	3	6	1	75	8	67
2017	11 to 20 years in the federal public service	18	46	18	9	2	5	0	68	12	126
2017	More than 20 years in the federal public service	33	45	7	7	2	7	0	83	9	48
2014	Less than 3 years in the federal public service	26	22	16	5	0	31	0	69	8	19
2014	3 to 10 years in the federal public service	20	26	21	1	3	27	2	64	6	66
2014	11 to 20 years in the federal public service	15	37	20	7	4	16	2	63	13	114
2014	More than 20 years in the federal public service	10	48	25	6	0	11	0	66	6	53
2011	Less than 3 years in the federal public service	40	39	19	0	0	2	0	81	0	44
2011	3 to 10 years in the federal public service	23	47	17	6	2	6	0	74	8	131
2011	11 to 20 years in the federal public service	15	55	21	3	1	4	0	73	5	85
2011	More than 20 years in the federal public service	25	54	15	3	3	1	0	80	5	73

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	29	30	19	17	0	0	35	35	28
2017	3 to 10 years in the federal public service	18	45	19	9	1	0	8	68	12	67
2017	11 to 20 years in the federal public service	14	56	15	6	2	1	6	75	9	126
2017	More than 20 years in the federal public service	16	50	14	4	2	2	12	76	7	47
2014	Less than 3 years in the federal public service	0	21	10	5	11	5	48	45	33	19
2014	3 to 10 years in the federal public service	11	52	18	13	0	2	4	66	14	66
2014	11 to 20 years in the federal public service	10	61	19	5	1	0	4	74	7	114
2014	More than 20 years in the federal public service	16	66	10	4	0	0	4	85	4	54
2011	Less than 3 years in the federal public service	4	42	22	21	0	2	7	52	23	44
2011	3 to 10 years in the federal public service	8	55	25	8	1	2	2	65	9	133
2011	11 to 20 years in the federal public service	13	52	19	11	0	0	6	69	12	85
2011	More than 20 years in the federal public service	27	44	12	6	0	1	10	80	6	74
2008	Less than 3 years in the federal public service	5	20	20	30	10	5	10	29	47	20
2008	3 to 10 years in the federal public service	8	49	18	16	4	1	4	61	20	161
2008	11 to 20 years in the federal public service	13	45	22	7	1	0	12	66	10	69
2008	More than 20 years in the federal public service	27	51	9	7	0	1	5	83	7	86

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	19	21	3	0	39	13	51	6	28
2017	3 to 10 years in the federal public service	12	21	24	0	2	28	14	56	3	67
2017	11 to 20 years in the federal public service	8	25	22	7	4	24	10	50	16	126
2017	More than 20 years in the federal public service	11	39	22	6	0	14	8	63	8	47
2014	Less than 3 years in the federal public service	0	10	6	0	10	32	42	39	39	19
2014	3 to 10 years in the federal public service	6	22	24	6	1	31	9	47	13	66
2014	11 to 20 years in the federal public service	8	17	25	9	4	32	5	40	21	114
2014	More than 20 years in the federal public service	8	33	23	9	0	21	7	56	12	54
2011	Less than 3 years in the federal public service	13	18	17	5	2	34	11	56	13	44
2011	3 to 10 years in the federal public service	4	18	23	9	4	30	12	38	22	133
2011	11 to 20 years in the federal public service	3	29	28	13	3	19	5	42	21	85
2011	More than 20 years in the federal public service	11	32	23	13	0	16	4	54	16	74

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	30	9	3	0	31	0	84	4	28
2017	3 to 10 years in the federal public service	39	38	9	3	1	6	4	85	5	67
2017	11 to 20 years in the federal public service	36	40	7	5	0	6	7	87	5	127
2017	More than 20 years in the federal public service	29	37	16	4	0	4	10	77	5	48
2014	Less than 3 years in the federal public service	19	6	6	0	0	16	53	81	0	19
2014	3 to 10 years in the federal public service	29	48	9	1	0	8	4	88	2	66
2014	11 to 20 years in the federal public service	31	44	7	4	3	6	5	85	7	114
2014	More than 20 years in the federal public service	21	56	9	5	0	0	8	85	6	54
2011	Less than 3 years in the federal public service	28	36	12	2	0	12	10	82	3	44
2011	3 to 10 years in the federal public service	32	43	10	6	0	8	2	83	7	133
2011	11 to 20 years in the federal public service	28	47	10	2	0	8	6	86	3	85
2011	More than 20 years in the federal public service	28	46	12	4	1	4	5	81	6	74
2008	Less than 3 years in the federal public service	20	30	25	0	0	15	10	67	0	20
2008	3 to 10 years in the federal public service	24	45	12	4	1	11	4	80	6	161
2008	11 to 20 years in the federal public service	19	45	16	1	1	6	12	77	4	69
2008	More than 20 years in the federal public service	29	42	16	6	0	2	5	76	6	86

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	24	9	3	0	32	5	82	4	28
2017	3 to 10 years in the federal public service	33	33	16	6	0	9	4	75	7	67
2017	11 to 20 years in the federal public service	26	42	12	5	1	10	5	80	6	127
2017	More than 20 years in the federal public service	19	38	16	8	0	8	11	70	10	48
2014	Less than 3 years in the federal public service	15	6	6	0	0	21	53	78	0	19
2014	3 to 10 years in the federal public service	24	51	11	0	0	11	3	88	0	66
2014	11 to 20 years in the federal public service	21	47	12	3	3	9	5	79	8	114
2014	More than 20 years in the federal public service	18	51	12	7	0	4	8	78	8	54
2011	Less than 3 years in the federal public service	24	33	12	2	0	21	7	80	3	44
2011	3 to 10 years in the federal public service	22	46	13	3	0	14	2	81	4	132
2011	11 to 20 years in the federal public service	17	44	17	7	0	9	6	72	8	85
2011	More than 20 years in the federal public service	24	42	19	4	0	8	4	74	4	74
2008	Less than 3 years in the federal public service	40	30	10	0	0	10	10	88	0	20
2008	3 to 10 years in the federal public service	27	46	13	6	1	4	4	79	7	161
2008	11 to 20 years in the federal public service	25	38	14	4	3	4	12	74	9	69
2008	More than 20 years in the federal public service	26	48	14	5	0	3	5	80	5	86

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	11	89	67
2017	11 to 20 years in the federal public service	10	90	127
2014	11 to 20 years in the federal public service	6	94	114

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	86	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	44	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	52	12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	92	8	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	19	12	3	0	33	9	75	5	28
2017	3 to 10 years in the federal public service	18	20	19	3	1	30	8	62	7	67
2017	11 to 20 years in the federal public service	9	21	16	5	4	35	10	54	16	127
2017	More than 20 years in the federal public service	9	23	11	2	4	41	10	64	13	48
2014	Less than 3 years in the federal public service	5	11	16	0	0	48	20	49	0	19
2014	3 to 10 years in the federal public service	12	17	9	6	0	41	15	66	13	66
2014	11 to 20 years in the federal public service	11	13	13	4	1	46	12	57	12	114
2014	More than 20 years in the federal public service	4	22	26	0	0	39	9	49	0	54

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	40	14	3	0	3	3	82	3	27
2017	3 to 10 years in the federal public service	26	35	21	0	1	16	1	74	2	67
2017	11 to 20 years in the federal public service	20	41	22	4	3	11	1	69	7	125
2017	More than 20 years in the federal public service	20	50	20	6	0	4	0	73	6	48
2014	Less than 3 years in the federal public service	22	15	16	0	0	43	5	70	0	19
2014	3 to 10 years in the federal public service	20	29	16	1	0	31	3	74	2	65
2014	11 to 20 years in the federal public service	18	35	20	6	1	19	2	66	9	114
2014	More than 20 years in the federal public service	11	43	31	0	0	12	3	64	0	54
2011	Less than 3 years in the federal public service	41	47	7	0	0	5	0	92	0	44
2011	3 to 10 years in the federal public service	24	51	12	3	1	9	0	82	5	133
2011	11 to 20 years in the federal public service	15	50	23	5	0	7	0	70	5	85
2011	More than 20 years in the federal public service	29	50	12	0	3	7	0	84	3	74

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	9	10	5	20	0	5	64	26	28
2017	3 to 10 years in the federal public service	30	22	20	10	14	0	6	55	25	67
2017	11 to 20 years in the federal public service	41	24	21	9	4	0	2	66	13	126
2017	More than 20 years in the federal public service	42	22	13	11	6	2	4	68	18	48

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	45	26	0	6	68	6	28
2017	3 to 10 years in the federal public service	9	35	26	17	13	44	30	67
2017	11 to 20 years in the federal public service	12	23	35	22	9	34	31	127
2017	More than 20 years in the federal public service	8	21	37	26	8	29	34	48

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	48	29	3	3	0	0	66	6	28
2017	3 to 10 years in the federal public service	14	31	26	15	14	1	0	45	29	67
2017	11 to 20 years in the federal public service	11	25	28	27	8	0	0	36	36	126
2017	More than 20 years in the federal public service	8	18	38	26	8	0	2	27	35	48

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	19	32	10	3	0	54	14	28
2017	3 to 10 years in the federal public service	22	25	16	20	15	1	48	36	66
2017	11 to 20 years in the federal public service	13	20	34	22	10	0	34	32	126
2017	More than 20 years in the federal public service	14	21	28	25	12	0	35	37	48

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	40	16	0	0	3	83	0	28
2017	3 to 10 years in the federal public service	40	20	20	16	4	0	60	20	67
2017	11 to 20 years in the federal public service	36	25	21	10	3	5	64	14	123
2017	More than 20 years in the federal public service	30	20	26	6	6	12	57	14	48

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	30	31	5	5	5	57	10	28
2017	3 to 10 years in the federal public service	25	29	18	14	14	0	55	28	67
2017	11 to 20 years in the federal public service	22	36	23	14	5	0	58	19	126
2017	More than 20 years in the federal public service	25	28	20	17	10	0	53	27	48

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	33	22	7	0	0	71	7	28
2017	3 to 10 years in the federal public service	28	34	22	12	4	0	62	16	67
2017	11 to 20 years in the federal public service	12	37	30	16	5	1	49	21	126
2017	More than 20 years in the federal public service	21	20	44	8	4	2	42	13	48

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	27	27	6	3	0	64	9	28
2017	3 to 10 years in the federal public service	18	32	26	12	13	0	50	25	67
2017	11 to 20 years in the federal public service	9	28	33	21	8	1	37	30	127
2017	More than 20 years in the federal public service	17	23	34	19	8	0	39	27	48

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	31	5	25	3	67	27	28
2017	3 to 10 years in the federal public service	24	31	19	21	4	55	26	67
2017	11 to 20 years in the federal public service	16	33	24	23	4	49	27	127
2017	More than 20 years in the federal public service	20	23	28	19	11	43	29	48

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	46	15	14	0	0	0	71	14	28
2017	3 to 10 years in the federal public service	30	32	17	6	12	0	3	64	18	67
2017	11 to 20 years in the federal public service	15	38	24	16	5	1	1	54	21	127
2017	More than 20 years in the federal public service	19	24	28	16	10	0	2	44	27	48

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	16	6	3	0	5	91	3	28
2017	3 to 10 years in the federal public service	64	18	12	2	3	3	84	4	67
2017	11 to 20 years in the federal public service	51	24	15	9	2	0	74	11	126
2017	More than 20 years in the federal public service	54	23	10	6	4	2	79	10	48

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	90	0	0	3	0	3	5	97	3	28
2017	3 to 10 years in the federal public service	70	9	3	7	5	1	4	84	13	67
2017	11 to 20 years in the federal public service	66	11	8	9	4	0	3	78	13	126
2017	More than 20 years in the federal public service	67	9	3	6	2	0	13	86	10	48

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	28	10	7	3	0	80	10	28
2017	3 to 10 years in the federal public service	61	23	5	11	0	0	84	11	67
2017	11 to 20 years in the federal public service	55	27	9	5	2	1	83	8	126
2017	More than 20 years in the federal public service	54	15	12	8	0	10	77	9	48

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	10	3	7	0	3	0	90	8	28
2017	3 to 10 years in the federal public service	64	11	4	9	9	0	3	77	19	67
2017	11 to 20 years in the federal public service	56	18	11	9	5	0	1	75	14	125
2017	More than 20 years in the federal public service	37	26	14	11	7	0	6	67	18	48

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	3	0	3	6	42	85	15	28
2017	3 to 10 years in the federal public service	68	8	3	6	0	15	89	8	67
2017	11 to 20 years in the federal public service	47	12	5	2	1	34	89	4	125
2017	More than 20 years in the federal public service	41	12	13	4	0	30	76	6	48

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	5	5	0	0	7	94	0	28
2017	3 to 10 years in the federal public service	78	10	8	3	0	1	89	3	67
2017	11 to 20 years in the federal public service	71	18	4	1	1	5	94	2	125
2017	More than 20 years in the federal public service	57	17	10	4	0	12	84	5	48

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	11	11	27	22	0	40	49	28
2017	3 to 10 years in the federal public service	69	7	12	1	8	3	78	9	67
2017	11 to 20 years in the federal public service	70	13	7	4	2	4	86	6	126
2017	More than 20 years in the federal public service	66	8	4	9	2	11	83	12	48

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	30	31	3	0	2	65	3	28
2017	3 to 10 years in the federal public service	57	20	12	9	0	3	79	9	67
2017	11 to 20 years in the federal public service	48	30	12	5	3	2	79	8	126
2017	More than 20 years in the federal public service	62	19	13	2	0	4	84	3	47

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	18	59	8	0	0	0	34	8	28
2017	3 to 10 years in the federal public service	12	35	31	14	8	0	0	47	22	67
2017	11 to 20 years in the federal public service	7	25	41	23	2	1	0	33	26	127
2017	More than 20 years in the federal public service	7	20	52	15	4	0	2	28	19	48

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	20	32	35	13	0	48	20	28
2017	3 to 10 years in the federal public service	6	22	32	23	16	0	40	29	67
2017	11 to 20 years in the federal public service	3	21	43	24	8	1	33	24	127
2017	More than 20 years in the federal public service	0	24	39	22	15	0	37	24	48

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	62	20	3	5	0	0	72	8	28
2017	3 to 10 years in the federal public service	30	42	16	6	4	2	0	74	11	67
2017	11 to 20 years in the federal public service	15	51	26	5	2	2	0	67	6	127
2017	More than 20 years in the federal public service	15	55	22	6	0	0	2	71	6	48

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	61	9	12	3	3	76	15	28
2017	3 to 10 years in the federal public service	23	32	21	15	6	3	57	22	67
2017	11 to 20 years in the federal public service	8	50	17	16	7	1	59	23	126
2017	More than 20 years in the federal public service	10	46	17	20	4	2	58	25	48

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	10	90	67
2017	11 to 20 years in the federal public service	12	88	127
2014	11 to 20 years in the federal public service	8	92	114

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	63	37	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	11 to 20 years in the federal public service	50	8	21	0	21	0	0	59	21	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	22	10	0	20	0	5	45	55	28
2017	3 to 10 years in the federal public service	33	20	19	12	9	6	2	35	65	67
2017	11 to 20 years in the federal public service	47	23	16	7	5	2	0	48	52	127
2017	More than 20 years in the federal public service	53	23	14	4	4	2	0	54	46	48

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	13
2017	3 to 10 years in the federal public service	18	39
2017	11 to 20 years in the federal public service	22	66
2017	More than 20 years in the federal public service	4	22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	57	13
2017	3 to 10 years in the federal public service	32	39
2017	11 to 20 years in the federal public service	33	66
2017	More than 20 years in the federal public service	19	22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	13
2017	3 to 10 years in the federal public service	25	39
2017	11 to 20 years in the federal public service	20	66
2017	More than 20 years in the federal public service	9	22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	13
2017	3 to 10 years in the federal public service	57	39
2017	11 to 20 years in the federal public service	43	66
2017	More than 20 years in the federal public service	35	22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	13
2017	3 to 10 years in the federal public service	14	39
2017	11 to 20 years in the federal public service	8	66
2017	More than 20 years in the federal public service	0	22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	69	13
2017	3 to 10 years in the federal public service	43	39
2017	11 to 20 years in the federal public service	38	66
2017	More than 20 years in the federal public service	57	22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	6	53	6	9	0	27	13
2017	3 to 10 years in the federal public service	10	53	14	15	8	0	40
2017	11 to 20 years in the federal public service	10	67	10	6	3	3	65
2017	More than 20 years in the federal public service	17	62	8	8	0	5	22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	22	0	23	0	0	0	77	23	13
2017	3 to 10 years in the federal public service	38	24	7	14	11	3	3	66	27	40
2017	11 to 20 years in the federal public service	29	36	14	8	6	0	8	71	14	66
2017	More than 20 years in the federal public service	35	35	17	8	5	0	0	70	13	22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	6	6	17	38	11	10	22	70	13
2017	3 to 10 years in the federal public service	0	10	10	9	24	3	45	19	63	40
2017	11 to 20 years in the federal public service	4	12	6	7	14	6	51	37	50	66
2017	More than 20 years in the federal public service	8	9	8	13	8	4	51	37	46	22

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)