2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 38 16 3 0 0 0 81 3 32
2014 EC 41 44 4 11 0 0 0 85 11 27
2011 EC 59 33 8 0 0 0 0 92 0 39
2011 EC-06 60 40 0 0 0 0 0 100 0 10
2011 EC-07 50 29 21 0 0 0 0 79 0 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 72 28 0 0 0 0 0 100 0 32
2014 EC 67 33 0 0 0 0 0 100 0 27
2011 EC 90 10 0 0 0 0 0 100 0 39
2011 EC-06 80 20 0 0 0 0 0 100 0 10
2011 EC-07 93 7 0 0 0 0 0 100 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 26 10 12 4 0 0 74 16 32
2014 EC 52 30 19 0 0 0 0 81 0 27
2011 EC 62 21 8 8 0 0 3 84 8 39
2011 EC-06 70 10 0 20 0 0 0 80 20 10
2011 EC-07 43 29 14 7 0 0 7 77 8 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 60 21 13 6 0 0 0 81 6 32
2014 EC 52 33 7 7 0 0 0 85 7 27
2011 EC 54 36 3 8 0 0 0 90 8 39
2011 EC-06 70 20 0 10 0 0 0 90 10 10
2011 EC-07 43 43 0 14 0 0 0 86 14 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 44 19 3 3 0 0 75 6 32
2014 EC 22 63 11 4 0 0 0 85 4 27
2011 EC 21 49 21 10 0 0 0 69 10 39
2011 EC-06 10 60 20 10 0 0 0 70 10 10
2011 EC-07 14 36 36 14 0 0 0 50 14 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 53 16 4 0 0 0 80 4 32
2014 EC 41 48 4 7 0 0 0 89 7 27
2011 EC 41 44 13 0 3 0 0 85 3 39
2011 EC-06 60 40 0 0 0 0 0 100 0 10
2011 EC-07 36 36 21 0 7 0 0 71 7 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 47 16 4 0 0 0 80 4 32
2014 EC 44 44 4 7 0 0 0 89 7 27
2011 EC 36 51 5 8 0 0 0 87 8 39
2011 EC-06 40 60 0 0 0 0 0 100 0 10
2011 EC-07 36 43 7 14 0 0 0 79 14 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 37 6 3 0 0 0 91 3 32
2014 EC 59 26 15 0 0 0 0 85 0 27

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 50 14 6 0 0 0 80 6 32
2014 EC 48 33 19 0 0 0 0 81 0 27
2011 EC 28 44 15 8 0 0 5 76 8 39
2011 EC-06 30 40 30 0 0 0 0 70 0 10
2011 EC-07 29 43 7 14 0 0 7 77 15 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 20 16 6 3 0 3 74 9 32
2014 EC 48 30 15 4 0 0 4 81 4 27
2011 EC 51 23 15 5 5 0 0 74 10 39
2011 EC-06 60 20 10 0 10 0 0 80 10 10
2011 EC-07 50 14 21 7 7 0 0 64 14 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 33 19 10 3 0 0 68 13 32
2014 EC 30 56 7 4 4 0 0 85 7 27
2011 EC 26 56 10 8 0 0 0 82 8 39
2011 EC-06 20 80 0 0 0 0 0 100 0 10
2011 EC-07 29 43 7 21 0 0 0 71 21 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 42 23 13 3 0 0 62 16 32
2014 EC 41 41 19 0 0 0 0 81 0 27
2011 EC 33 41 18 8 0 0 0 74 8 39
2011 EC-06 30 40 20 10 0 0 0 70 10 10
2011 EC-07 50 29 14 7 0 0 0 79 7 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 39 32 10 3 0 0 56 13 32

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 44 29 3 0 0 0 68 3 32
2014 EC 56 33 11 0 0 0 0 89 0 27
2011 EC 33 41 15 5 5 0 0 74 10 39
2011 EC-06 30 40 30 0 0 0 0 70 0 10
2011 EC-07 36 36 14 7 7 0 0 71 14 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 58 14 9 3 0 0 74 12 32

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 43 22 0 0 0 0 78 0 32
2014 EC 33 63 4 0 0 0 0 96 0 27
2011 EC 49 41 8 3 0 0 0 90 3 39
2011 EC-06 50 50 0 0 0 0 0 100 0 10
2011 EC-07 50 29 14 7 0 0 0 79 7 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 41 25 9 0 0 0 66 9 32
2014 EC 26 56 19 0 0 0 0 81 0 27
2011 EC 18 51 18 10 3 0 0 69 13 39
2011 EC-06 30 20 50 0 0 0 0 50 0 10
2011 EC-07 14 50 7 21 7 0 0 64 29 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 54 21 3 6 0 0 70 9 32
2014 EC 30 48 15 7 0 0 0 78 7 27

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 68 16 3 6 0 0 75 9 32
2014 EC 33 30 37 0 0 0 0 63 0 27
2011 EC 18 55 21 3 3 0 0 74 5 38
2011 EC-06 20 80 0 0 0 0 0 100 0 10
2011 EC-07 14 57 14 7 7 0 0 71 14 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 51 16 10 0 0 0 74 10 32
2014 EC 33 59 4 4 0 0 0 93 4 27
2011 EC 28 62 5 3 3 0 0 90 5 39
2011 EC-06 30 70 0 0 0 0 0 100 0 10
2011 EC-07 21 57 7 7 7 0 0 79 14 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 48 13 6 3 0 0 78 9 32
2014 EC 30 33 22 15 0 0 0 63 15 27
2011 EC 26 38 13 18 5 0 0 64 23 39
2011 EC-06 30 50 10 10 0 0 0 80 10 10
2011 EC-07 7 43 29 14 7 0 0 50 21 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 41 41 6 0 0 3 6 52 32
2014 EC 4 15 44 33 4 0 0 37 19 27
2011 EC 11 32 45 8 5 0 0 13 42 38
2011 EC-06 10 30 60 0 0 0 0 0 40 10
2011 EC-07 8 46 38 8 0 0 0 8 54 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 20 51 17 6 0 3 24 24 31
2014 EC 19 30 22 15 15 0 0 30 48 27
2011 EC 8 24 26 32 5 3 3 39 33 38
2011 EC-06 10 20 50 20 0 0 0 20 30 10
2011 EC-07 15 23 31 23 0 0 8 25 42 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 35 24 9 0 0 3 9 66 32
2014 EC 15 37 19 26 4 0 0 30 52 27
2011 EC 26 28 28 18 0 0 0 18 54 39
2011 EC-06 30 50 20 0 0 0 0 0 80 10
2011 EC-07 36 21 29 14 0 0 0 14 57 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 34 36 3 0 0 3 3 60 32
2014 EC 4 30 33 33 0 0 0 33 33 27
2011 EC 10 31 49 10 0 0 0 10 41 39
2011 EC-06 20 20 50 10 0 0 0 10 40 10
2011 EC-07 7 43 43 7 0 0 0 7 50 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 31 32 10 0 0 6 11 55 32
2014 EC 22 19 41 15 4 0 0 19 41 27
2011 EC 18 41 28 13 0 0 0 13 59 39
2011 EC-06 20 40 20 20 0 0 0 20 60 10
2011 EC-07 14 50 29 7 0 0 0 7 64 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 19 35 21 0 0 3 22 42 32
2014 EC 22 37 26 11 4 0 0 15 59 27
2011 EC 8 23 36 15 8 5 5 26 34 39
2011 EC-06 20 30 30 20 0 0 0 20 50 10
2011 EC-07 7 21 43 0 7 7 14 9 36 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 30 39 16 0 3 6 18 39 32
2014 EC 11 30 30 26 4 0 0 30 41 27
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 75 18 0 7 0 0 0 93 7 32
2014 EC 78 19 4 0 0 0 0 96 0 27
2011 EC 82 18 0 0 0 0 0 100 0 39
2011 EC-06 90 10 0 0 0 0 0 100 0 10
2011 EC-07 71 29 0 0 0 0 0 100 0 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 34 16 12 0 10 6 66 14 32
2014 EC 33 30 19 0 4 7 7 74 4 27

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 47 7 4 0 0 0 90 4 32
2014 EC 48 41 11 0 0 0 0 89 0 27

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 42 6 10 0 0 0 84 10 32
2014 EC 30 48 11 7 0 4 0 81 8 27
2011 EC 28 56 8 8 0 0 0 85 8 39
2011 EC-06 40 50 10 0 0 0 0 90 0 10
2011 EC-07 14 57 14 14 0 0 0 71 14 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 31 16 7 6 6 0 69 14 32
2014 EC 41 30 19 4 0 7 0 76 4 27
2011 EC 28 28 23 8 8 5 0 59 16 39
2011 EC-06 30 30 20 0 0 20 0 75 0 10
2011 EC-07 21 29 29 14 7 0 0 50 21 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 31 16 7 12 22 9 50 27 32
2014 EC 7 22 26 19 7 19 0 36 32 27

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 47 7 0 0 0 0 93 0 32
2014 EC 44 52 0 4 0 0 0 96 4 27
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 46 20 6 0 0 0 74 6 32
2014 EC 30 41 22 7 0 0 0 70 7 27
2011 EC 46 33 15 3 0 0 3 82 3 39
2011 EC-06 30 40 30 0 0 0 0 70 0 10
2011 EC-07 64 21 7 7 0 0 0 86 7 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 41 10 13 0 0 0 78 13 32
2014 EC 38 38 15 4 4 0 0 77 8 26
2011 EC 54 28 8 5 0 0 5 86 5 39
2011 EC-06 20 60 10 0 0 0 10 89 0 10
2011 EC-07 71 14 7 7 0 0 0 86 7 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 44 9 7 0 0 0 84 7 32
2014 EC 26 52 15 7 0 0 0 78 7 27
2011 EC 36 44 8 10 0 0 3 82 11 39
2011 EC-06 30 60 0 10 0 0 0 90 10 10
2011 EC-07 64 14 21 0 0 0 0 79 0 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 90 3 0 7 0 0 0 93 7 32
2014 EC 78 22 0 0 0 0 0 100 0 27
2011 EC 92 5 0 0 0 0 3 100 0 39
2011 EC-06 90 10 0 0 0 0 0 100 0 10
2011 EC-07 93 7 0 0 0 0 0 100 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 44 18 3 0 0 0 79 3 32
2014 EC 48 26 15 4 0 4 4 80 4 27
2011 EC 33 31 3 18 5 3 8 71 26 39
2011 EC-06 20 50 0 20 0 0 10 78 22 10
2011 EC-07 43 14 0 14 14 7 7 67 33 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 62 28 4 6 0 0 0 90 6 32

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 56 25 11 6 3 0 0 80 9 32

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 33 20 7 0 0 0 74 7 32
2014 EC 41 41 11 4 4 0 0 81 7 27
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 41 3 10 0 10 0 86 11 32
2014 EC 30 44 19 4 0 4 0 77 4 27
2011 EC 21 36 18 18 5 3 0 58 24 39
2011 EC-06 10 50 10 20 0 10 0 67 22 10
2011 EC-07 14 29 29 21 7 0 0 43 29 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 48 19 6 0 3 0 74 6 32
2014 EC 26 33 30 7 0 4 0 62 8 27
2011 EC 10 38 23 18 10 0 0 49 28 39
2011 EC-06 0 30 50 20 0 0 0 30 20 10
2011 EC-07 7 36 21 14 21 0 0 43 36 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 37 22 19 3 3 0 54 23 32
2014 EC 15 26 44 11 0 4 0 42 12 27
2011 EC 3 33 31 23 3 8 0 39 28 39
2011 EC-06 0 10 60 30 0 0 0 10 30 10
2011 EC-07 7 14 29 29 7 14 0 25 42 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 50 16 19 0 3 0 64 19 32
2014 EC 19 41 30 11 0 0 0 59 11 27
2011 EC 8 33 26 10 18 5 0 43 30 39
2011 EC-06 0 20 50 10 10 10 0 22 22 10
2011 EC-07 7 36 14 7 29 7 0 46 38 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 47 19 10 0 3 0 71 10 32
2014 EC 11 52 19 11 4 4 0 65 15 27
2011 EC 8 13 33 36 10 0 0 21 46 39
2011 EC-06 0 0 60 30 10 0 0 0 40 10
2011 EC-07 7 14 21 57 0 0 0 21 57 14
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 50 14 12 0 0 0 74 12 32
2014 EC 30 59 7 4 0 0 0 89 4 27
2011 EC 15 44 23 13 5 0 0 59 18 39
2011 EC-06 30 40 20 10 0 0 0 70 10 10
2011 EC-07 7 50 14 21 7 0 0 57 29 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 39 51 7 3 0 0 0 90 3 32
2014 EC 37 48 11 4 0 0 0 85 4 27
2011 EC 23 51 21 5 0 0 0 74 5 39
2011 EC-06 20 60 10 10 0 0 0 80 10 10
2011 EC-07 14 50 36 0 0 0 0 64 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 41 19 7 0 6 0 73 7 32
2014 EC 37 41 15 4 4 0 0 78 7 27
2011 EC 41 38 10 5 3 3 0 82 8 39
2011 EC-06 40 40 20 0 0 0 0 80 0 10
2011 EC-07 50 7 14 14 7 7 0 62 23 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 36 16 14 0 6 6 66 16 32
2014 EC 22 41 26 7 4 0 0 63 11 27
2011 EC 26 51 15 8 0 0 0 77 8 39
2011 EC-06 0 60 30 10 0 0 0 60 10 10
2011 EC-07 43 36 14 7 0 0 0 79 7 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 18 27 12 13 18 0 37 30 32
2014 EC 19 19 15 22 4 19 4 48 33 27
2011 EC 3 23 26 13 8 23 5 36 29 39
2011 EC-06 0 20 30 10 0 40 0 33 17 10
2011 EC-07 0 14 29 21 14 21 0 18 45 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 65 22 3 10 0 0 0 87 10 32
2014 EC 59 22 15 4 0 0 0 81 4 27

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 59 26 3 7 0 6 0 90 7 32
2014 EC 56 19 7 7 4 4 4 80 12 27
2011 EC 62 33 3 0 3 0 0 95 3 39
2011 EC-06 40 60 0 0 0 0 0 100 0 10
2011 EC-07 64 21 7 0 7 0 0 86 7 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 42 20 16 3 0 0 62 19 32
2014 EC 22 52 19 4 4 0 0 74 7 27
2011 EC 10 33 38 15 0 3 0 45 16 39
2011 EC-06 10 10 60 20 0 0 0 20 20 10
2011 EC-07 0 36 43 21 0 0 0 36 21 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 31 23 27 6 6 0 40 35 32
2014 EC 11 33 22 22 7 4 0 46 31 27
2011 EC 10 23 26 23 18 0 0 33 41 39
2011 EC-06 10 50 20 20 0 0 0 60 20 10
2011 EC-07 14 14 36 14 21 0 0 29 36 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 59 20 12 0 0 0 68 12 32

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 50 17 0 0 6 0 82 0 32
2014 EC 37 41 4 7 0 11 0 88 8 27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 59 11 6 0 6 0 82 6 32
2014 EC 41 37 15 0 0 7 0 84 0 27
2011 EC 26 44 21 10 0 0 0 69 10 39
2011 EC-06 20 50 20 10 0 0 0 70 10 10
2011 EC-07 14 36 36 14 0 0 0 50 14 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 45 51 4 0 0 0 0 96 0 31
2014 EC 44 41 7 7 0 0 0 85 7 27
2011 EC 23 56 13 8 0 0 0 79 8 39
2011 EC-06 0 90 0 10 0 0 0 90 10 10
2011 EC-07 21 43 21 14 0 0 0 64 14 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 34 20 15 0 0 0 65 15 32
2014 EC 22 48 26 0 4 0 0 70 4 27
2011 EC 13 49 28 8 3 0 0 62 10 39
2011 EC-06 10 40 40 10 0 0 0 50 10 10
2011 EC-07 7 43 36 7 7 0 0 50 14 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 33 25 7 0 0 0 68 7 32
2014 EC 26 56 15 0 4 0 0 81 4 27
2011 EC 13 56 18 10 3 0 0 69 13 39
2011 EC-06 10 70 10 10 0 0 0 80 10 10
2011 EC-07 7 36 36 14 7 0 0 43 21 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 34 12 28 0 3 0 59 29 32
2014 EC 11 56 7 15 7 4 0 69 23 27
2011 EC 18 38 21 15 3 5 0 59 19 39
2011 EC-06 10 30 40 10 0 10 0 44 11 10
2011 EC-07 14 43 14 21 7 0 0 57 29 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 34 19 47 32
2014 EC 33 15 52 27
2011 EC 31 33 36 39
2011 EC-06 10 30 60 10
2011 EC-07 50 29 21 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EC 9 9 56 9 0 18 11
2011 EC 8 0 58 17 9999 17 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 20 15 7 0 34 12 59 13 32
2014 EC 15 15 15 0 0 37 19 67 0 27

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 25 16 10 0 12 0 71 11 32
2014 EC 30 22 22 4 0 22 0 67 5 27
2011 EC 28 41 26 3 0 3 0 71 3 39
2011 EC-06 30 40 30 0 0 0 0 70 0 10
2011 EC-07 21 36 29 7 0 7 0 62 8 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 45 23 6 3 0 0 68 9 31
2014 EC 4 63 26 7 0 0 0 67 7 27
2011 EC 8 41 21 18 3 0 10 54 23 39
2011 EC-06 0 40 40 20 0 0 0 40 20 10
2011 EC-07 14 50 7 21 7 0 0 64 29 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 25 25 3 0 28 7 57 5 32
2014 EC 0 26 15 4 4 48 4 54 15 27
2011 EC 3 13 26 15 5 33 5 25 33 39
2011 EC-06 0 10 40 10 0 40 0 17 17 10
2011 EC-07 0 14 21 21 14 29 0 20 50 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 32 9 6 3 6 0 81 10 32
2014 EC 26 41 11 7 4 7 4 75 13 27
2011 EC 26 36 13 3 0 13 10 80 3 39
2011 EC-06 20 50 20 10 0 0 0 70 10 10
2011 EC-07 29 29 14 0 0 29 0 80 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 38 9 6 0 18 0 82 7 32
2014 EC 26 56 4 0 0 11 4 96 0 27
2011 EC 21 23 21 3 0 26 8 65 4 39
2011 EC-06 20 40 20 10 0 10 0 67 11 10
2011 EC-07 7 21 21 0 0 50 0 57 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 22 13 3 0 37 15 66 6 32
2014 EC 19 11 15 4 0 41 11 62 8 27

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 37 26 3 0 15 0 65 4 32
2014 EC 30 19 19 4 0 30 0 68 5 27
2011 EC 21 38 28 5 0 8 0 64 6 39
2011 EC-06 10 40 50 0 0 0 0 50 0 10
2011 EC-07 21 29 21 14 0 14 0 58 17 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 24 28 10 13 0 6 45 25 32

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 36 27 22 12 0 0 39 34 32

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 32 16 43 9 0 0 32 52 32

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 21 31 23 19 0 0 28 41 31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 18 24 13 9 0 0 54 22 32

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 25 32 21 7 0 0 40 28 32

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 48 37 9 0 0 0 54 9 32

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 34 36 21 6 0 3 35 28 32

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 38 28 31 3 0 0 38 34 32

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 44 19 13 6 0 3 61 19 32

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 16 12 3 0 0 0 85 3 32

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 77 4 9 7 0 3 0 84 7 32

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 62 13 15 7 0 0 3 77 7 32

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 53 21 10 10 3 0 3 77 13 32

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 0 9 0 0 0 33 86 0 32

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 81 6 6 0 0 0 7 94 0 32

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 68 6 16 4 3 0 3 76 7 32

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 21 16 4 0 0 9 78 4 32

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 37 38 19 6 0 0 37 25 32

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 25 44 22 6 0 0 28 28 32

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 48 18 3 3 3 0 75 6 32

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 22 38 24 3 3 0 33 28 32
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 22 21 10 14 3 0 31 69 32

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 28 21

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 48 21

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 19 21

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 44 21

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 10 21

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 34 21

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 5 51 35 5 0 6 21

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 23 26 15 10 0 0 50 25 21

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 9 9 10 31 9 32 15 70 21
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