2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 28 7 7 0 0 0 86 7 14
2017 Scientific and Professional 43 38 16 3 0 0 0 81 3 32
2017 Administration and Foreign Services 36 48 7 7 2 0 0 84 9 204
2017 Administrative Support 49 51 0 0 0 0 0 100 0 14
2014 Scientific and Professional 38 48 3 10 0 0 0 86 10 29
2014 Administration and Foreign Services 33 48 9 8 2 0 0 81 10 184
2014 Administrative Support 33 17 11 22 17 0 0 50 39 18
2014 Other 69 16 0 16 0 0 0 84 16 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 72 28 0 0 0 0 0 100 0 14
2017 Scientific and Professional 72 28 0 0 0 0 0 100 0 32
2017 Administration and Foreign Services 73 24 1 2 0 0 0 97 2 204
2017 Administrative Support 71 29 0 0 0 0 0 100 0 14
2014 Scientific and Professional 66 34 0 0 0 0 0 100 0 29
2014 Administration and Foreign Services 70 28 1 1 0 0 0 98 1 184
2014 Administrative Support 67 17 6 11 0 0 0 83 11 18
2014 Other 70 30 0 0 0 0 0 100 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 49 0 7 0 0 0 93 7 14
2017 Scientific and Professional 48 26 10 12 4 0 0 74 16 32
2017 Administration and Foreign Services 58 35 4 3 0 0 0 94 3 204
2017 Administrative Support 65 27 0 7 0 0 0 93 7 14
2014 Scientific and Professional 52 31 17 0 0 0 0 83 0 29
2014 Administration and Foreign Services 69 27 2 1 0 0 1 97 1 184
2014 Administrative Support 67 17 6 11 0 0 0 83 11 18
2014 Other 61 31 0 0 8 0 0 92 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 34 0 15 0 0 0 85 15 14
2017 Scientific and Professional 60 21 13 6 0 0 0 81 6 32
2017 Administration and Foreign Services 39 33 11 12 6 0 0 72 18 204
2017 Administrative Support 49 36 0 7 7 0 0 85 15 14
2014 Scientific and Professional 55 31 7 7 0 0 0 86 7 29
2014 Administration and Foreign Services 38 40 8 8 6 0 0 78 14 184
2014 Administrative Support 56 33 6 6 0 0 0 89 6 18
2014 Other 77 8 8 8 0 0 0 84 8 13

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 28 21 7 0 0 0 72 7 14
2017 Scientific and Professional 30 44 19 3 3 0 0 75 6 32
2017 Administration and Foreign Services 27 51 11 7 4 0 0 77 12 204
2017 Administrative Support 22 56 7 15 0 0 0 78 15 14
2014 Scientific and Professional 21 62 10 3 3 0 0 83 6 29
2014 Administration and Foreign Services 32 41 16 9 0 0 1 74 10 184
2014 Administrative Support 39 33 11 11 0 0 6 76 12 18
2014 Other 38 23 23 16 0 0 0 61 16 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 49 7 0 0 0 0 93 0 14
2017 Scientific and Professional 27 53 16 4 0 0 0 80 4 32
2017 Administration and Foreign Services 38 43 12 5 2 0 0 82 6 204
2017 Administrative Support 39 37 8 0 16 0 0 76 16 13
2014 Scientific and Professional 41 48 3 7 0 0 0 90 7 29
2014 Administration and Foreign Services 26 52 14 6 2 0 1 78 8 184
2014 Administrative Support 44 44 6 0 6 0 0 89 6 18
2014 Other 14 47 23 16 0 0 0 61 16 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 42 0 0 0 0 0 100 0 14
2017 Scientific and Professional 33 47 16 4 0 0 0 80 4 32
2017 Administration and Foreign Services 41 45 7 4 2 0 0 86 6 204
2017 Administrative Support 55 8 6 16 16 0 0 63 31 13
2014 Scientific and Professional 42 48 3 7 0 0 0 90 7 29
2014 Administration and Foreign Services 33 48 12 5 2 0 0 81 7 183
2014 Administrative Support 50 33 6 6 6 0 0 83 11 18
2014 Other 14 31 16 16 16 8 0 49 34 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 42 0 0 0 0 0 100 0 14
2017 Scientific and Professional 54 37 6 3 0 0 0 91 3 32
2017 Administration and Foreign Services 46 43 4 6 1 0 0 89 7 202
2017 Administrative Support 37 39 8 16 0 0 0 76 16 13
2014 Scientific and Professional 56 30 14 0 0 0 0 86 0 29
2014 Administration and Foreign Services 43 39 11 5 0 0 1 84 5 183
2014 Administrative Support 39 39 22 0 0 0 0 78 0 18
2014 Other 53 23 16 8 0 0 0 77 8 13

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 42 21 17 14 0 0 49 30 14
2017 Scientific and Professional 30 50 14 6 0 0 0 80 6 32
2017 Administration and Foreign Services 32 37 16 10 3 0 1 70 14 204
2017 Administrative Support 47 37 8 8 0 0 0 84 8 13
2014 Scientific and Professional 45 37 17 0 0 0 0 83 0 29
2014 Administration and Foreign Services 25 38 19 11 3 1 2 65 15 184
2014 Administrative Support 39 33 11 11 0 0 6 76 12 18
2014 Other 38 55 0 0 0 0 8 100 0 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 21 7 0 7 0 58 67 16 14
2017 Scientific and Professional 52 20 16 6 3 0 3 74 9 32
2017 Administration and Foreign Services 37 32 8 10 4 1 7 75 16 204
2017 Administrative Support 37 31 8 16 0 8 0 74 17 13
2014 Scientific and Professional 48 31 14 3 0 0 3 82 4 29
2014 Administration and Foreign Services 30 38 11 9 6 1 5 72 16 184
2014 Administrative Support 50 17 6 11 0 6 11 80 13 18
2014 Other 8 31 8 0 0 0 53 83 0 13

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 35 0 7 0 0 0 93 7 14
2017 Scientific and Professional 35 33 19 10 3 0 0 68 13 32
2017 Administration and Foreign Services 33 45 13 7 1 0 0 78 8 204
2017 Administrative Support 36 49 15 0 0 0 0 85 0 14
2014 Scientific and Professional 28 58 7 3 3 0 0 86 7 29
2014 Administration and Foreign Services 21 56 13 6 3 0 0 78 9 184
2014 Administrative Support 44 39 6 6 6 0 0 83 11 18
2014 Other 14 39 31 8 8 0 0 53 16 13

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 44 28 0 7 0 0 65 7 14
2017 Scientific and Professional 19 42 23 13 3 0 0 62 16 32
2017 Administration and Foreign Services 25 37 16 16 6 0 0 62 22 204
2017 Administrative Support 22 49 22 0 7 0 0 71 7 14
2014 Scientific and Professional 38 41 17 0 3 0 0 80 3 29
2014 Administration and Foreign Services 16 40 25 11 9 0 0 56 19 183
2014 Administrative Support 22 17 17 17 17 0 11 44 38 18
2014 Other 30 47 0 23 0 0 0 77 23 13

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 42 14 0 0 0 0 86 0 14
2017 Scientific and Professional 16 39 32 10 3 0 0 56 13 32
2017 Administration and Foreign Services 28 44 12 13 3 0 0 72 16 204
2017 Administrative Support 15 35 36 15 0 0 0 49 15 14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 72 21 7 0 0 0 0 93 0 14
2017 Scientific and Professional 24 44 29 3 0 0 0 68 3 32
2017 Administration and Foreign Services 36 46 11 3 4 0 0 82 7 203
2017 Administrative Support 36 49 15 0 0 0 0 85 0 14
2014 Scientific and Professional 52 34 10 0 3 0 0 87 3 29
2014 Administration and Foreign Services 31 50 14 4 2 1 0 81 5 182
2014 Administrative Support 33 39 6 6 11 6 0 76 18 18
2014 Other 30 23 23 16 8 0 0 53 23 13

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 35 7 17 0 0 0 77 17 14
2017 Scientific and Professional 16 58 14 9 3 0 0 74 12 32
2017 Administration and Foreign Services 29 36 15 14 6 0 0 65 20 204
2017 Administrative Support 15 49 15 15 7 0 0 64 22 14

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 66 34 0 0 0 0 0 100 0 14
2017 Scientific and Professional 35 43 22 0 0 0 0 78 0 32
2017 Administration and Foreign Services 42 44 9 4 0 0 0 87 4 202
2017 Administrative Support 44 49 0 0 7 0 0 93 7 14
2014 Scientific and Professional 31 65 3 0 0 0 0 97 0 29
2014 Administration and Foreign Services 46 40 9 3 2 0 0 86 5 184
2014 Administrative Support 67 22 6 0 6 0 0 89 6 18
2014 Other 22 31 31 8 8 0 0 53 16 13

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 59 0 0 0 0 0 100 0 14
2017 Scientific and Professional 25 41 25 9 0 0 0 66 9 32
2017 Administration and Foreign Services 24 38 18 14 6 0 0 61 20 202
2017 Administrative Support 15 36 27 22 0 0 0 51 22 14
2014 Scientific and Professional 24 52 20 0 3 0 0 77 3 29
2014 Administration and Foreign Services 17 43 20 13 6 0 1 61 19 183
2014 Administrative Support 28 28 6 17 17 6 0 59 35 18
2014 Other 14 47 8 23 8 0 0 61 31 13

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 28 21 0 0 0 0 79 0 14
2017 Scientific and Professional 16 54 21 3 6 0 0 70 9 32
2017 Administration and Foreign Services 26 40 16 11 7 0 0 67 18 202
2017 Administrative Support 22 42 22 15 0 0 0 64 15 14
2014 Scientific and Professional 28 45 17 7 3 0 0 73 10 29
2014 Administration and Foreign Services 24 33 18 19 7 0 0 57 25 184
2014 Administrative Support 33 33 17 11 6 0 0 67 17 18
2014 Other 14 39 31 8 8 0 0 53 16 13

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 34 21 7 0 0 0 72 7 14
2017 Scientific and Professional 7 68 16 3 6 0 0 75 9 32
2017 Administration and Foreign Services 27 43 18 10 2 0 0 70 12 201
2017 Administrative Support 29 49 22 0 0 0 0 78 0 14
2014 Scientific and Professional 31 31 35 0 3 0 0 62 3 29
2014 Administration and Foreign Services 22 45 20 9 4 0 0 67 13 184
2014 Administrative Support 39 22 28 11 0 0 0 61 11 18
2014 Other 30 47 0 0 8 0 16 91 9 13

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 35 14 0 0 0 0 86 0 14
2017 Scientific and Professional 23 51 16 10 0 0 0 74 10 32
2017 Administration and Foreign Services 40 36 17 6 0 1 0 76 6 201
2017 Administrative Support 29 49 15 7 0 0 0 78 7 14
2014 Scientific and Professional 31 62 3 3 0 0 0 93 3 29
2014 Administration and Foreign Services 28 54 10 6 2 0 0 82 8 183
2014 Administrative Support 39 50 0 11 0 0 0 89 11 18
2014 Other 22 55 8 8 8 0 0 77 16 13

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 21 28 28 23 0 0 21 51 14
2017 Scientific and Professional 30 48 13 6 3 0 0 78 9 32
2017 Administration and Foreign Services 37 38 14 7 3 0 0 75 11 204
2017 Administrative Support 35 51 7 7 0 0 0 85 7 14
2014 Scientific and Professional 31 31 24 14 0 0 0 62 14 29
2014 Administration and Foreign Services 34 38 18 7 3 0 0 73 10 184
2014 Administrative Support 50 28 6 17 0 0 0 78 17 18
2014 Other 55 23 16 0 0 0 6 83 0 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 14 28 51 7 0 0 0 7 42 14
2017 Scientific and Professional 9 41 41 6 0 0 3 6 52 32
2017 Administration and Foreign Services 6 33 40 13 7 0 1 20 40 204
2017 Administrative Support 7 15 71 7 0 0 0 7 22 14
2014 Scientific and Professional 6 17 42 31 3 0 0 35 23 29
2014 Administration and Foreign Services 12 40 34 11 2 0 1 13 52 184
2014 Administrative Support 22 28 22 11 11 0 6 24 53 18
2014 Other 16 14 23 31 8 8 0 42 32 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 14 45 28 7 0 7 37 15 14
2017 Scientific and Professional 3 20 51 17 6 0 3 24 24 31
2017 Administration and Foreign Services 9 22 29 26 11 2 2 38 32 204
2017 Administrative Support 0 36 29 20 15 0 0 35 36 14
2014 Scientific and Professional 20 31 21 14 14 0 0 28 51 29
2014 Administration and Foreign Services 9 30 39 17 4 0 2 21 39 184
2014 Administrative Support 24 12 35 6 18 0 6 25 38 17
2014 Other 16 8 38 8 16 16 0 28 28 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 14 21 51 14 0 0 0 14 35 14
2017 Scientific and Professional 28 35 24 9 0 0 3 9 66 32
2017 Administration and Foreign Services 37 28 24 4 4 1 1 9 66 204
2017 Administrative Support 15 49 22 15 0 0 0 15 64 14
2014 Scientific and Professional 17 38 17 24 3 0 0 28 55 29
2014 Administration and Foreign Services 39 33 20 5 2 0 2 7 73 184
2014 Administrative Support 50 11 22 6 11 0 0 17 61 18
2014 Other 31 45 8 0 0 8 8 0 91 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 17 14 48 21 0 0 0 21 30 14
2017 Scientific and Professional 24 34 36 3 0 0 3 3 60 32
2017 Administration and Foreign Services 11 29 36 18 4 1 1 22 41 204
2017 Administrative Support 7 29 27 36 0 0 0 36 36 14
2014 Scientific and Professional 6 28 34 31 0 0 0 31 34 29
2014 Administration and Foreign Services 8 26 44 18 3 1 0 22 35 184
2014 Administrative Support 28 11 11 33 17 0 0 50 39 18
2014 Other 0 16 31 30 8 16 0 45 18 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 30 34 21 7 7 0 0 14 65 14
2017 Scientific and Professional 21 31 32 10 0 0 6 11 55 32
2017 Administration and Foreign Services 21 26 29 15 6 1 1 22 48 201
2017 Administrative Support 7 15 35 22 15 0 7 39 24 14
2014 Scientific and Professional 27 17 38 14 3 0 0 17 44 29
2014 Administration and Foreign Services 27 36 27 3 5 0 1 9 64 184
2014 Administrative Support 50 0 22 6 17 6 0 24 53 18
2014 Other 8 22 31 23 8 8 0 34 32 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 37 0 34 28 0 0 63 37 14
2017 Scientific and Professional 22 19 35 21 0 0 3 22 42 32
2017 Administration and Foreign Services 11 22 19 27 15 3 4 44 35 204
2017 Administrative Support 7 22 29 20 22 0 0 42 29 14
2014 Scientific and Professional 21 35 27 10 3 0 3 14 57 29
2014 Administration and Foreign Services 8 24 30 20 13 2 3 35 34 183
2014 Administrative Support 22 22 17 22 17 0 0 39 44 18
2014 Other 25 32 0 17 8 17 0 31 69 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 14 15 51 14 7 0 0 21 28 14
2017 Scientific and Professional 6 30 39 16 0 3 6 18 39 32
2017 Administration and Foreign Services 18 31 35 8 5 3 1 13 51 203
2017 Administrative Support 7 29 35 15 7 0 7 24 39 14
2014 Scientific and Professional 10 31 28 24 3 0 3 29 43 29
2014 Administration and Foreign Services 19 34 36 8 2 1 1 10 54 184
2014 Administrative Support 22 17 39 6 11 0 6 18 41 18
2014 Other 23 8 14 16 8 31 0 34 45 13
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 79 21 0 0 0 0 0 100 0 14
2017 Scientific and Professional 75 18 0 7 0 0 0 93 7 32
2017 Administration and Foreign Services 78 18 1 1 0 0 1 97 2 204
2017 Administrative Support 64 29 7 0 0 0 0 93 0 14
2014 Scientific and Professional 79 17 3 0 0 0 0 97 0 29
2014 Administration and Foreign Services 81 15 2 2 0 0 0 96 2 184
2014 Administrative Support 94 6 0 0 0 0 0 100 0 18
2014 Other 61 23 0 0 8 0 8 92 8 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 52 14 0 0 0 0 86 0 14
2017 Scientific and Professional 21 34 16 12 0 10 6 66 14 32
2017 Administration and Foreign Services 33 26 14 11 8 4 3 64 21 204
2017 Administrative Support 15 56 15 7 7 0 0 71 15 14
2014 Scientific and Professional 31 28 20 0 6 7 7 69 8 29
2014 Administration and Foreign Services 26 33 17 8 7 4 5 66 16 184
2014 Administrative Support 33 17 17 17 11 0 6 53 29 18
2014 Other 38 8 8 16 8 0 23 59 31 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 65 28 0 7 0 0 0 93 7 14
2017 Scientific and Professional 42 47 7 4 0 0 0 90 4 32
2017 Administration and Foreign Services 47 32 10 6 4 1 0 79 11 204
2017 Administrative Support 44 35 0 15 7 0 0 78 22 14
2014 Scientific and Professional 45 41 10 0 3 0 0 87 3 29
2014 Administration and Foreign Services 49 34 9 5 3 0 0 83 8 184
2014 Administrative Support 39 28 22 6 6 0 0 67 11 18
2014 Other 45 23 16 8 0 8 0 75 8 13

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 35 7 0 0 0 0 93 0 14
2017 Scientific and Professional 42 42 6 10 0 0 0 84 10 32
2017 Administration and Foreign Services 36 43 12 5 3 1 0 79 8 204
2017 Administrative Support 35 51 15 0 0 0 0 85 0 14
2014 Scientific and Professional 28 51 10 7 0 3 0 82 7 29
2014 Administration and Foreign Services 36 46 9 5 3 0 1 83 7 184
2014 Administrative Support 28 56 6 11 0 0 0 83 11 18
2014 Other 30 47 8 16 0 0 0 77 16 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 35 7 0 0 0 0 93 0 14
2017 Scientific and Professional 33 31 16 7 6 6 0 69 14 32
2017 Administration and Foreign Services 25 31 15 12 10 7 0 60 24 204
2017 Administrative Support 29 15 27 7 7 15 0 51 17 14
2014 Scientific and Professional 38 31 17 3 3 7 0 74 7 29
2014 Administration and Foreign Services 27 29 16 12 6 7 3 62 20 184
2014 Administrative Support 22 50 17 0 0 11 0 81 0 18
2014 Other 14 16 16 16 16 16 8 39 41 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 38 28 0 0 7 0 70 0 14
2017 Scientific and Professional 3 31 16 7 12 22 9 50 27 32
2017 Administration and Foreign Services 13 20 22 14 8 16 8 44 28 204
2017 Administrative Support 7 27 22 0 7 36 0 54 11 14
2014 Scientific and Professional 7 21 27 17 10 17 0 34 33 29
2014 Administration and Foreign Services 10 29 16 16 5 17 6 52 28 184
2014 Administrative Support 17 11 28 17 11 6 11 33 33 18
2014 Other 14 16 23 0 16 23 8 43 23 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 28 0 17 0 0 0 83 17 14
2017 Scientific and Professional 46 47 7 0 0 0 0 93 0 32
2017 Administration and Foreign Services 45 41 9 5 1 0 0 86 6 204
2017 Administrative Support 44 42 7 7 0 0 0 85 7 14
2014 Scientific and Professional 45 52 0 3 0 0 0 97 3 29
2014 Administration and Foreign Services 45 42 8 4 2 0 0 86 6 184
2014 Administrative Support 28 56 11 6 0 0 0 83 6 18
2014 Other 45 47 8 0 0 0 0 92 0 13
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 42 7 14 10 0 0 70 23 14
2017 Scientific and Professional 28 46 20 6 0 0 0 74 6 32
2017 Administration and Foreign Services 39 37 12 7 6 0 0 76 12 204
2017 Administrative Support 15 71 15 0 0 0 0 85 0 14
2014 Scientific and Professional 28 38 24 7 3 0 0 66 10 29
2014 Administration and Foreign Services 33 51 11 2 3 0 0 84 5 184
2014 Administrative Support 39 33 6 11 6 0 6 76 18 18
2014 Other 39 23 8 8 8 0 14 73 18 13

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 28 7 0 10 7 0 82 10 14
2017 Scientific and Professional 36 41 10 13 0 0 0 78 13 32
2017 Administration and Foreign Services 42 32 14 5 5 2 0 76 10 204
2017 Administrative Support 36 27 22 7 0 7 0 69 8 14
2014 Scientific and Professional 36 36 18 4 7 0 0 72 10 28
2014 Administration and Foreign Services 38 45 11 4 2 1 1 84 6 184
2014 Administrative Support 50 28 17 6 0 0 0 78 6 18
2014 Other 55 23 8 8 0 0 6 83 8 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 38 0 7 0 0 0 93 7 14
2017 Scientific and Professional 40 44 9 7 0 0 0 84 7 32
2017 Administration and Foreign Services 43 34 11 7 4 1 0 77 11 204
2017 Administrative Support 22 49 22 7 0 0 0 71 7 14
2014 Scientific and Professional 24 52 14 7 3 0 0 76 10 29
2014 Administration and Foreign Services 39 44 9 7 2 0 0 82 9 184
2014 Administrative Support 39 44 17 0 0 0 0 83 0 18
2014 Other 39 39 0 16 0 0 6 83 17 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 92 8 0 0 0 0 0 100 0 14
2017 Scientific and Professional 90 3 0 7 0 0 0 93 7 32
2017 Administration and Foreign Services 82 16 1 1 0 0 1 99 1 204
2017 Administrative Support 71 22 0 7 0 0 0 93 7 14
2014 Scientific and Professional 79 21 0 0 0 0 0 100 0 29
2014 Administration and Foreign Services 81 16 2 0 0 0 1 97 0 184
2014 Administrative Support 89 11 0 0 0 0 0 100 0 18
2014 Other 78 16 0 0 0 0 6 100 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 30 56 7 0 0 0 7 93 0 14
2017 Scientific and Professional 34 44 18 3 0 0 0 79 3 32
2017 Administration and Foreign Services 42 34 7 10 5 1 1 77 15 204
2017 Administrative Support 27 51 7 0 0 0 15 91 0 14
2014 Scientific and Professional 45 30 14 3 0 3 3 81 4 29
2014 Administration and Foreign Services 37 28 12 11 6 3 2 69 18 184
2014 Administrative Support 39 33 6 11 0 0 11 81 13 18
2014 Other 47 31 0 0 0 0 22 100 0 13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 15 14 7 10 0 0 70 17 14
2017 Scientific and Professional 62 28 4 6 0 0 0 90 6 32
2017 Administration and Foreign Services 46 32 12 7 3 0 0 78 10 204
2017 Administrative Support 29 49 15 7 0 0 0 78 7 14

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 21 21 0 10 0 0 69 10 14
2017 Scientific and Professional 56 25 11 6 3 0 0 80 9 32
2017 Administration and Foreign Services 45 29 11 6 8 1 0 75 14 204
2017 Administrative Support 36 42 15 0 0 7 0 84 0 14

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 28 21 0 10 0 0 70 10 14
2017 Scientific and Professional 40 33 20 7 0 0 0 74 7 32
2017 Administration and Foreign Services 44 29 13 7 6 1 0 74 13 203
2017 Administrative Support 36 42 15 7 0 0 0 78 7 14
2014 Scientific and Professional 38 41 10 3 6 0 0 80 10 29
2014 Administration and Foreign Services 44 40 6 6 3 0 0 84 9 184
2014 Administrative Support 56 28 0 17 0 0 0 83 17 18
2014 Other 55 16 8 16 0 0 6 75 17 13
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 28 28 10 0 0 0 62 10 14
2017 Administration and Foreign Services 10 47 15 5 3 4 15 70 11 59
2014 Administration and Foreign Services 20 45 15 10 0 4 5 72 11 40

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 42 7 0 10 0 0 83 10 14
2017 Scientific and Professional 36 41 3 10 0 10 0 86 11 32
2017 Administration and Foreign Services 18 43 18 9 6 6 0 65 16 204
2017 Administrative Support 29 22 35 0 0 15 0 60 0 14
2014 Scientific and Professional 28 45 17 6 0 3 0 75 7 29
2014 Administration and Foreign Services 15 50 17 8 4 6 0 70 12 184
2014 Administrative Support 35 29 18 12 0 6 0 69 13 17
2014 Other 22 55 8 0 0 16 0 91 0 13

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 45 0 7 0 7 0 93 7 14
2017 Scientific and Professional 24 48 19 6 0 3 0 74 6 32
2017 Administration and Foreign Services 18 42 21 11 7 1 0 61 18 203
2017 Administrative Support 29 27 36 0 0 7 0 61 0 14
2014 Scientific and Professional 24 34 28 10 0 3 0 61 10 29
2014 Administration and Foreign Services 13 43 26 11 7 1 0 56 18 184
2014 Administrative Support 39 11 39 6 6 0 0 50 11 18
2014 Other 22 16 31 23 0 8 0 41 25 13

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 35 7 23 0 0 0 70 23 14
2017 Scientific and Professional 15 37 22 19 3 3 0 54 23 32
2017 Administration and Foreign Services 10 38 29 13 5 5 0 51 19 202
2017 Administrative Support 15 22 20 15 0 29 0 51 21 14
2014 Scientific and Professional 14 24 45 13 0 3 0 40 14 29
2014 Administration and Foreign Services 9 40 27 15 4 5 0 51 20 184
2014 Administrative Support 29 24 24 18 0 0 6 56 19 17
2014 Other 8 14 31 31 0 16 0 26 37 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 45 0 7 0 7 0 93 7 14
2017 Scientific and Professional 12 50 16 19 0 3 0 64 19 32
2017 Administration and Foreign Services 18 36 23 9 9 4 0 57 19 204
2017 Administrative Support 15 20 36 15 0 15 0 40 17 14
2014 Scientific and Professional 17 41 28 10 3 0 0 59 13 29
2014 Administration and Foreign Services 13 39 23 13 6 5 0 55 21 184
2014 Administrative Support 33 11 28 17 0 11 0 50 19 18
2014 Other 14 16 31 23 8 8 0 32 34 13

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 35 14 0 0 0 0 86 0 14
2017 Scientific and Professional 21 47 19 10 0 3 0 71 10 32
2017 Administration and Foreign Services 18 40 25 10 5 2 0 60 15 203
2017 Administrative Support 15 44 27 0 7 7 0 63 8 14
2014 Scientific and Professional 10 52 17 13 3 3 0 64 18 29
2014 Administration and Foreign Services 11 54 21 12 3 0 0 65 14 184
2014 Administrative Support 33 28 17 17 0 6 0 65 18 18
2014 Other 16 23 38 23 0 0 0 39 23 13
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 56 7 0 0 0 0 93 0 14
2017 Scientific and Professional 24 50 14 12 0 0 0 74 12 32
2017 Administration and Foreign Services 26 51 14 5 3 0 0 77 9 204
2017 Administrative Support 36 51 13 0 0 0 0 87 0 14
2014 Scientific and Professional 28 59 7 6 0 0 0 87 6 29
2014 Administration and Foreign Services 27 51 14 7 1 0 0 78 8 184
2014 Administrative Support 22 56 17 6 0 0 0 78 6 18
2014 Other 16 38 39 0 0 8 0 58 0 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 42 0 7 0 0 0 93 7 14
2017 Scientific and Professional 39 51 7 3 0 0 0 90 3 32
2017 Administration and Foreign Services 36 51 9 3 1 1 0 87 4 204
2017 Administrative Support 22 56 7 0 0 15 0 91 0 14
2014 Scientific and Professional 35 51 10 3 0 0 0 86 3 29
2014 Administration and Foreign Services 32 56 10 1 0 2 0 89 1 184
2014 Administrative Support 33 44 17 0 0 6 0 82 0 18
2014 Other 14 47 16 16 0 8 0 66 17 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 58 21 14 7 0 0 0 79 7 14
2017 Scientific and Professional 27 41 19 7 0 6 0 73 7 32
2017 Administration and Foreign Services 34 40 9 15 1 1 0 74 16 204
2017 Administrative Support 22 58 13 0 0 7 0 86 0 14
2014 Scientific and Professional 35 41 14 3 6 0 0 76 10 29
2014 Administration and Foreign Services 30 45 9 10 4 2 0 77 14 184
2014 Administrative Support 17 44 11 17 0 11 0 69 19 18
2014 Other 22 23 16 16 16 8 0 49 34 13

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 21 15 14 0 0 0 72 14 14
2017 Scientific and Professional 22 36 16 14 0 6 6 66 16 32
2017 Administration and Foreign Services 23 39 19 11 5 2 1 64 17 204
2017 Administrative Support 7 49 15 7 0 15 7 72 9 14
2014 Scientific and Professional 21 38 24 7 6 3 0 61 14 29
2014 Administration and Foreign Services 15 45 23 9 3 4 1 63 12 184
2014 Administrative Support 17 44 11 22 0 6 0 65 24 18
2014 Other 8 38 23 8 16 8 0 49 25 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 14 28 0 0 0 37 55 0 14
2017 Scientific and Professional 12 18 27 12 13 18 0 37 30 32
2017 Administration and Foreign Services 11 26 21 15 13 9 5 42 34 204
2017 Administrative Support 7 22 42 0 15 7 7 34 17 14
2014 Scientific and Professional 17 17 14 21 6 20 3 46 36 29
2014 Administration and Foreign Services 5 26 19 19 16 12 2 37 41 184
2014 Administrative Support 11 22 17 11 11 17 11 46 31 18
2014 Other 8 23 0 8 16 31 14 57 43 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 72 28 0 0 0 0 0 100 0 14
2017 Scientific and Professional 65 22 3 10 0 0 0 87 10 32
2017 Administration and Foreign Services 65 31 2 1 1 0 0 96 2 204
2017 Administrative Support 64 29 0 7 0 0 0 93 7 14
2014 Scientific and Professional 59 24 14 3 0 0 0 83 3 29
2014 Administration and Foreign Services 67 26 4 2 0 0 2 94 2 184
2014 Administrative Support 72 22 0 6 0 0 0 94 6 18
2014 Other 55 30 8 0 8 0 0 84 8 13

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 79 21 0 0 0 0 0 100 0 14
2017 Scientific and Professional 59 26 3 7 0 6 0 90 7 32
2017 Administration and Foreign Services 65 30 4 1 0 1 0 95 1 204
2017 Administrative Support 56 29 7 7 0 0 0 85 7 14
2014 Scientific and Professional 55 20 7 7 3 3 3 81 11 29
2014 Administration and Foreign Services 63 26 4 2 1 2 2 93 3 184
2014 Administrative Support 72 11 6 6 0 6 0 88 6 18
2014 Other 53 16 0 0 8 0 23 90 10 13

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 42 7 14 0 0 0 79 14 14
2017 Scientific and Professional 19 42 20 16 3 0 0 62 19 32
2017 Administration and Foreign Services 26 47 18 6 3 0 0 73 9 204
2017 Administrative Support 36 42 7 7 7 0 0 78 15 14
2014 Scientific and Professional 21 49 17 6 3 3 0 72 10 29
2014 Administration and Foreign Services 27 38 16 16 2 1 1 66 18 184
2014 Administrative Support 33 39 17 11 0 0 0 72 11 18
2014 Other 23 14 16 16 0 23 8 55 23 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 42 14 23 0 0 0 63 23 14
2017 Scientific and Professional 7 31 23 27 6 6 0 40 35 32
2017 Administration and Foreign Services 13 28 17 20 16 3 3 44 38 204
2017 Administrative Support 7 22 20 29 15 7 0 31 47 14
2014 Scientific and Professional 10 31 24 24 7 3 0 43 32 29
2014 Administration and Foreign Services 7 23 28 25 11 2 2 32 39 184
2014 Administrative Support 28 17 6 28 11 0 11 50 44 18
2014 Other 16 0 0 16 47 0 22 20 80 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 48 15 0 0 0 0 85 0 14
2017 Scientific and Professional 9 59 20 12 0 0 0 68 12 32
2017 Administration and Foreign Services 18 35 28 11 7 2 0 54 18 204
2017 Administrative Support 0 36 35 15 0 15 0 43 17 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 37 56 0 7 0 0 0 93 7 14
2017 Scientific and Professional 27 50 17 0 0 6 0 82 0 32
2017 Administration and Foreign Services 32 47 13 4 2 2 0 81 6 203
2017 Administrative Support 36 35 29 0 0 0 0 71 0 14
2014 Scientific and Professional 35 44 3 7 0 10 0 88 8 29
2014 Administration and Foreign Services 33 48 14 2 0 2 0 83 3 184
2014 Administrative Support 39 44 17 0 0 0 0 83 0 18
2014 Other 38 47 0 8 8 0 0 84 16 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 44 49 7 0 0 0 0 93 0 14
2017 Scientific and Professional 18 59 11 6 0 6 0 82 6 32
2017 Administration and Foreign Services 29 54 10 5 1 1 0 84 6 204
2017 Administrative Support 29 64 0 7 0 0 0 93 7 14
2014 Scientific and Professional 38 38 14 3 0 7 0 82 3 29
2014 Administration and Foreign Services 28 49 14 5 1 3 0 79 6 184
2014 Administrative Support 39 50 6 6 0 0 0 89 6 18
2014 Other 38 39 8 0 0 16 0 91 0 13

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 35 7 0 10 0 0 83 10 14
2017 Scientific and Professional 45 51 4 0 0 0 0 96 0 31
2017 Administration and Foreign Services 36 46 10 5 2 0 0 82 7 204
2017 Administrative Support 22 49 22 7 0 0 0 71 7 14
2014 Scientific and Professional 42 41 7 7 3 0 0 83 10 29
2014 Administration and Foreign Services 32 55 8 2 3 0 0 87 5 184
2014 Administrative Support 39 44 11 6 0 0 0 83 6 18
2014 Other 38 55 0 8 0 0 0 92 8 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 56 21 14 10 0 0 0 77 10 14
2017 Scientific and Professional 31 34 20 15 0 0 0 65 15 32
2017 Administration and Foreign Services 32 34 19 9 5 1 0 66 14 204
2017 Administrative Support 22 42 22 7 0 7 0 69 8 14
2014 Scientific and Professional 24 45 24 0 6 0 0 69 6 29
2014 Administration and Foreign Services 18 52 19 8 2 0 0 71 10 184
2014 Administrative Support 39 44 6 6 6 0 0 83 11 18
2014 Other 30 39 16 8 8 0 0 69 16 13

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 28 7 0 10 7 0 82 10 14
2017 Scientific and Professional 35 33 25 7 0 0 0 68 7 32
2017 Administration and Foreign Services 32 37 20 7 4 0 0 69 11 204
2017 Administrative Support 22 42 29 7 0 0 0 64 7 14
2014 Scientific and Professional 24 55 14 0 6 0 0 80 6 29
2014 Administration and Foreign Services 20 53 19 7 2 0 0 73 9 184
2014 Administrative Support 39 44 6 6 6 0 0 83 11 18
2014 Other 22 55 16 0 8 0 0 77 8 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 15 34 7 10 0 0 49 17 14
2017 Scientific and Professional 23 34 12 28 0 3 0 59 29 32
2017 Administration and Foreign Services 32 23 21 11 7 6 0 58 19 203
2017 Administrative Support 29 27 15 0 7 22 0 72 9 14
2014 Scientific and Professional 13 52 7 14 10 3 0 68 25 29
2014 Administration and Foreign Services 23 35 21 10 7 4 0 61 17 184
2014 Administrative Support 33 39 22 0 6 0 0 72 6 18
2014 Other 31 8 31 8 8 8 6 45 18 13
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Executive 30 35 34 14
2017 Scientific and Professional 34 19 47 32
2017 Administration and Foreign Services 27 48 25 204
2017 Administrative Support 35 36 29 14
2014 Scientific and Professional 31 17 52 29
2014 Administration and Foreign Services 23 44 33 184
2014 Administrative Support 22 56 22 18
2014 Other 47 0 53 13

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Scientific and Professional 9 9 56 9 0 18 11
2017 Administration and Foreign Services 20 13 47 5 7 7 53
2014 Administration and Foreign Services 12 19 38 9 9999 23 43
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 17 83 204
2014 Administration and Foreign Services 17 83 183

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 27 34
2014 Administration and Foreign Services 36 30

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 82 34
2014 Administration and Foreign Services 70 30

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 34
2014 Administration and Foreign Services 0 30

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 34
2014 Administration and Foreign Services 0 30

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 36 34
2014 Administration and Foreign Services 33 30

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 50 34
2014 Administration and Foreign Services 57 30

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 33 34
2014 Administration and Foreign Services 29 30

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 26 34

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 21 34
2014 Administration and Foreign Services 17 30

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 64 34
2014 Administration and Foreign Services 54 30

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 34 34
2014 Administration and Foreign Services 28 30

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 34
2014 Administration and Foreign Services 0 30

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 18 34

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 59 34
2014 Administration and Foreign Services 31 30

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 17 34

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 39 34
2014 Administration and Foreign Services 58 29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 24 34
2014 Administration and Foreign Services 30 29

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 21 34
2014 Administration and Foreign Services 21 29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 21 34
2014 Administration and Foreign Services 17 29

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 14 34

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 41 34
2014 Administration and Foreign Services 25 29

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 32
2014 Administration and Foreign Services 20 29

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 32

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 22 32
2014 Administration and Foreign Services 0 29

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 18 32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 28 32
2014 Administration and Foreign Services 24 29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 21 32
2014 Administration and Foreign Services 24 29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 47 32
2014 Administration and Foreign Services 46 29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 32
2014 Administration and Foreign Services 0 29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 55 32
2014 Administration and Foreign Services 35 29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 94 6 34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 42 17 0 0 14 0 81 0 14
2017 Scientific and Professional 12 20 15 7 0 34 12 59 13 32
2017 Administration and Foreign Services 12 17 17 6 5 33 10 50 20 203
2017 Administrative Support 7 42 15 0 15 22 0 63 19 14
2014 Scientific and Professional 14 14 14 0 3 38 17 62 7 29
2014 Administration and Foreign Services 6 15 17 6 4 38 13 44 21 184
2014 Administrative Support 22 11 28 6 0 28 6 50 8 18
2014 Other 8 0 14 8 8 39 23 21 41 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 35 0 10 0 7 0 90 10 14
2017 Scientific and Professional 37 25 16 10 0 12 0 71 11 32
2017 Administration and Foreign Services 23 47 15 7 3 5 0 74 11 203
2017 Administrative Support 15 56 22 7 0 0 0 71 7 14
2014 Scientific and Professional 29 22 22 4 3 22 0 64 8 28
2014 Administration and Foreign Services 12 38 21 5 2 20 2 65 9 184
2014 Administrative Support 28 28 28 0 6 11 0 63 6 18
2014 Other 22 16 23 8 8 23 0 49 20 13
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 21 0 0 0 0 72 100 0 14
2017 Scientific and Professional 23 45 23 6 3 0 0 68 9 31
2017 Administration and Foreign Services 15 51 16 10 2 1 4 70 13 203
2017 Administrative Support 7 56 36 0 0 0 0 64 0 14
2014 Scientific and Professional 6 62 24 7 0 0 0 69 7 29
2014 Administration and Foreign Services 12 62 17 7 1 1 1 75 8 184
2014 Administrative Support 11 56 17 6 0 6 6 75 6 18
2014 Other 0 0 8 8 16 0 69 0 75 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 31 0 0 0 7 21 100 0 14
2017 Scientific and Professional 12 25 25 3 0 28 7 57 5 32
2017 Administration and Foreign Services 7 26 22 5 2 25 13 53 12 202
2017 Administrative Support 7 20 36 0 7 29 0 38 10 14
2014 Scientific and Professional 0 24 14 3 3 51 3 54 15 29
2014 Administration and Foreign Services 6 21 25 9 3 29 8 44 18 184
2014 Administrative Support 11 17 28 6 6 22 11 42 17 18
2014 Other 0 14 0 0 8 31 47 65 35 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 15 0 0 0 0 51 100 0 14
2017 Scientific and Professional 43 32 9 6 3 6 0 81 10 32
2017 Administration and Foreign Services 35 40 10 5 0 7 4 84 5 204
2017 Administrative Support 29 49 7 0 0 15 0 91 0 14
2014 Scientific and Professional 24 41 10 10 3 7 3 73 15 29
2014 Administration and Foreign Services 30 50 9 3 1 5 2 87 4 184
2014 Administrative Support 28 50 6 6 0 6 6 88 6 18
2014 Other 0 0 0 0 0 23 77 0 0 13

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 21 0 0 0 0 51 100 0 14
2017 Scientific and Professional 28 38 9 6 0 18 0 82 7 32
2017 Administration and Foreign Services 26 38 14 6 0 9 5 75 8 204
2017 Administrative Support 29 42 15 0 0 15 0 83 0 14
2014 Scientific and Professional 24 58 3 0 0 10 3 96 0 29
2014 Administration and Foreign Services 20 50 14 4 2 8 3 79 6 184
2014 Administrative Support 28 39 11 0 6 11 6 80 7 18
2014 Other 0 6 0 0 0 23 70 100 0 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 9 91 204
2014 Administration and Foreign Services 5 95 184

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 28 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 90 18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 27 18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 34 18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 28 18

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 50 18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 44 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 0 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Administration and Foreign Services 56 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 88 12 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 28 35 7 0 10 21 0 79 12 14
2017 Scientific and Professional 9 22 13 3 0 37 15 66 6 32
2017 Administration and Foreign Services 11 19 16 4 2 38 11 58 11 204
2017 Administrative Support 15 35 22 0 15 15 0 57 17 14
2014 Scientific and Professional 17 10 14 3 0 44 10 62 8 29
2014 Administration and Foreign Services 8 15 17 3 0 46 11 53 7 184
2014 Administrative Support 11 17 11 6 0 22 33 63 13 18
2014 Other 14 0 16 0 0 55 16 48 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 35 17 0 0 7 0 82 0 14
2017 Scientific and Professional 18 37 26 3 0 15 0 65 4 32
2017 Administration and Foreign Services 22 43 18 3 2 10 2 73 6 201
2017 Administrative Support 22 42 22 7 0 7 0 69 8 14
2014 Scientific and Professional 28 20 17 3 0 31 0 70 5 29
2014 Administration and Foreign Services 15 36 21 3 0 22 3 67 4 183
2014 Administrative Support 17 39 17 0 0 11 17 77 0 18
2014 Other 22 16 23 0 0 39 0 62 0 13
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 31 7 14 0 0 0 79 14 14
2017 Scientific and Professional 18 24 28 10 13 0 6 45 25 32
2017 Administration and Foreign Services 44 22 16 7 7 0 4 69 14 203
2017 Administrative Support 29 15 29 15 5 0 7 47 22 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 14 35 23 28 0 0 14 51 14
2017 Scientific and Professional 3 36 27 22 12 0 0 39 34 32
2017 Administration and Foreign Services 12 27 33 18 10 0 0 39 28 204
2017 Administrative Support 22 29 42 7 0 0 0 51 7 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 14 14 45 14 14 0 0 28 28 14
2017 Scientific and Professional 0 32 16 43 9 0 0 32 52 32
2017 Administration and Foreign Services 13 26 31 20 10 0 0 39 30 203
2017 Administrative Support 22 44 35 0 0 0 0 65 0 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 34 21 23 14 0 0 41 37 14
2017 Scientific and Professional 7 21 31 23 19 0 0 28 41 31
2017 Administration and Foreign Services 19 20 28 21 12 0 0 39 33 203
2017 Administrative Support 36 35 22 7 0 0 0 71 7 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 14 35 30 14 0 7 15 47 14
2017 Scientific and Professional 36 18 24 13 9 0 0 54 22 32
2017 Administration and Foreign Services 39 24 20 8 3 0 6 67 12 200
2017 Administrative Support 42 29 22 7 0 0 0 71 7 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 7 34 15 21 23 0 0 41 44 14
2017 Scientific and Professional 15 25 32 21 7 0 0 40 28 32
2017 Administration and Foreign Services 28 31 22 12 7 0 0 58 19 203
2017 Administrative Support 22 36 15 13 7 0 7 63 22 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 34 44 15 0 7 0 0 79 7 14
2017 Scientific and Professional 6 48 37 9 0 0 0 54 9 32
2017 Administration and Foreign Services 20 31 30 13 4 0 1 52 18 203
2017 Administrative Support 22 29 35 15 0 0 0 51 15 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 14 28 45 0 14 0 0 41 14 14
2017 Scientific and Professional 0 34 36 21 6 0 3 35 28 32
2017 Administration and Foreign Services 16 28 26 20 10 0 0 43 31 204
2017 Administrative Support 22 27 51 0 0 0 0 49 0 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 51 14 21 14 0 0 0 65 14 14
2017 Scientific and Professional 0 38 28 31 3 0 0 38 34 32
2017 Administration and Foreign Services 21 31 20 21 6 0 0 52 27 204
2017 Administrative Support 15 49 15 22 0 0 0 64 22 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 23 28 42 0 7 0 0 51 7 14
2017 Scientific and Professional 15 44 19 13 6 0 3 61 19 32
2017 Administration and Foreign Services 21 33 23 15 6 1 1 55 22 204
2017 Administrative Support 22 42 15 15 7 0 0 64 22 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 79 21 0 0 0 0 0 100 0 14
2017 Scientific and Professional 69 16 12 3 0 0 0 85 3 32
2017 Administration and Foreign Services 51 23 14 7 3 0 1 75 10 203
2017 Administrative Support 71 22 0 0 0 0 7 100 0 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 83 7 0 0 10 0 0 90 10 14
2017 Scientific and Professional 77 4 9 7 0 3 0 84 7 32
2017 Administration and Foreign Services 67 10 5 8 4 1 6 82 13 203
2017 Administrative Support 71 7 7 7 0 0 7 84 8 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 77 17 0 7 0 0 0 93 7 14
2017 Scientific and Professional 62 13 15 7 0 0 3 77 7 32
2017 Administration and Foreign Services 57 25 5 9 2 0 3 84 11 203
2017 Administrative Support 42 22 36 0 0 0 0 64 0 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 62 15 7 7 10 0 0 77 17 14
2017 Scientific and Professional 53 21 10 10 3 0 3 77 13 32
2017 Administration and Foreign Services 55 17 7 11 6 1 3 74 18 202
2017 Administrative Support 78 15 7 0 0 0 0 93 0 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 41 35 10 14 0 0 0 77 14 14
2017 Scientific and Professional 58 0 9 0 0 0 33 86 0 32
2017 Administration and Foreign Services 51 12 4 4 1 0 28 86 8 202
2017 Administrative Support 56 0 0 0 0 0 44 100 0 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 79 21 0 0 0 0 0 100 0 14
2017 Scientific and Professional 81 6 6 0 0 0 7 94 0 32
2017 Administration and Foreign Services 68 17 7 3 0 0 5 89 4 202
2017 Administrative Support 73 7 5 0 0 0 15 94 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 100 0 0 0 0 0 0 100 0 14
2017 Scientific and Professional 68 6 16 4 3 0 3 76 7 32
2017 Administration and Foreign Services 65 12 9 5 6 0 3 80 11 203
2017 Administrative Support 49 7 0 15 15 0 15 66 34 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 38 0 7 0 0 0 93 7 14
2017 Scientific and Professional 50 21 16 4 0 0 9 78 4 32
2017 Administration and Foreign Services 53 25 12 5 1 0 2 81 7 203
2017 Administrative Support 31 37 24 8 0 0 0 69 8 13

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 28 48 23 0 0 0 28 23 14
2017 Scientific and Professional 0 37 38 19 6 0 0 37 25 32
2017 Administration and Foreign Services 10 27 39 18 4 1 1 38 22 204
2017 Administrative Support 22 7 56 15 0 0 0 29 15 14

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 0 23 41 28 7 0 0 35 23 14
2017 Scientific and Professional 3 25 44 22 6 0 0 28 28 32
2017 Administration and Foreign Services 4 21 37 25 13 0 0 38 25 204
2017 Administrative Support 0 22 49 15 15 0 0 29 22 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 21 66 14 0 0 0 0 86 0 14
2017 Scientific and Professional 25 48 18 3 3 3 0 75 6 32
2017 Administration and Foreign Services 17 48 24 6 2 1 0 67 8 204
2017 Administrative Support 15 56 22 0 7 0 0 71 7 14

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 14 72 7 7 0 0 0 86 7 14
2017 Scientific and Professional 10 22 38 24 3 3 0 33 28 32
2017 Administration and Foreign Services 13 47 16 14 7 3 0 62 22 203
2017 Administrative Support 15 56 0 29 0 0 0 71 29 14
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 11 89 204
2014 Scientific and Professional 0 100 29
2014 Administration and Foreign Services 8 92 184

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and Foreign Services 75 25 23
2014 Administration and Foreign Services 64 36 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Administration and Foreign Services 59 0 23 0 18 0 0 59 18 17
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 30 14 35 7 7 7 0 33 67 14
2017 Scientific and Professional 30 22 21 10 14 3 0 31 69 32
2017 Administration and Foreign Services 48 22 14 7 5 3 1 50 50 204
2017 Administrative Support 51 22 15 0 5 0 7 55 45 14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 28 21
2017 Administration and Foreign Services 18 97

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 48 21
2017 Administration and Foreign Services 31 97

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 19 21
2017 Administration and Foreign Services 23 97

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 44 21
2017 Administration and Foreign Services 44 97

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 10 21
2017 Administration and Foreign Services 7 97

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Scientific and Professional 34 21
2017 Administration and Foreign Services 45 97

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Scientific and Professional 5 51 35 5 0 6 21
2017 Administration and Foreign Services 11 66 8 7 6 2 97

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 27 23 26 15 10 0 0 50 25 21
2017 Administration and Foreign Services 35 36 8 8 7 1 5 75 16 98

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Scientific and Professional 0 9 9 10 31 9 32 15 70 21
2017 Administration and Foreign Services 4 13 6 7 14 5 50 39 48 98
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