2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 36 7 7 0 0 0 86 7 14
2014 CS 54 46 0 0 0 0 0 100 0 13
2011 CS 71 24 6 0 0 0 0 94 0 17
2011 CS-02 60 30 10 0 0 0 0 90 0 10
2008 CS 82 18 0 0 0 0 0 100 0 17
2008 CS-02 70 30 0 0 0 0 0 100 0 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 29 0 0 0 0 0 100 0 14
2014 CS 38 62 0 0 0 0 0 100 0 13
2011 CS 53 29 18 0 0 0 0 82 0 17
2011 CS-02 40 30 30 0 0 0 0 70 0 10
2008 CS 88 0 0 12 0 0 0 88 12 17
2008 CS-02 80 0 0 20 0 0 0 80 20 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 0 14 0 0 0 86 14 14
2014 CS 54 38 0 8 0 0 0 92 8 13
2011 CS 76 12 12 0 0 0 0 88 0 17
2011 CS-02 70 10 20 0 0 0 0 80 0 10
2008 CS 71 18 6 6 0 0 0 88 6 17
2008 CS-02 60 20 10 10 0 0 0 80 10 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 21 7 0 0 0 0 93 0 14
2014 CS 46 46 0 0 8 0 0 92 8 13
2011 CS 47 29 6 6 6 6 0 81 13 17
2011 CS-02 40 30 0 10 10 10 0 78 22 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 21 7 0 0 0 0 93 0 14
2014 CS 54 46 0 0 0 0 0 100 0 13
2011 CS 53 29 12 0 0 6 0 88 0 17
2011 CS-02 50 20 20 0 0 10 0 78 0 10
2008 CS 47 29 18 6 0 0 0 76 6 17
2008 CS-02 60 20 20 0 0 0 0 80 0 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 43 21 0 0 0 0 79 0 14
2014 CS 38 46 15 0 0 0 0 85 0 13
2011 CS 41 47 12 0 0 0 0 88 0 17
2011 CS-02 40 40 20 0 0 0 0 80 0 10
2008 CS 47 47 6 0 0 0 0 94 0 17
2008 CS-02 50 40 10 0 0 0 0 90 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 43 14 0 0 0 0 86 0 14
2014 CS 25 50 25 0 0 0 0 75 0 12
2011 CS 59 24 12 0 0 6 0 88 0 17
2011 CS-02 60 20 10 0 0 10 0 89 0 10
2008 CS 41 53 0 6 0 0 0 94 6 17
2008 CS-02 40 60 0 0 0 0 0 100 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 36 7 0 0 0 0 93 0 14
2014 CS 54 23 15 0 8 0 0 77 8 13

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 36 7 0 0 0 0 93 0 14
2014 CS 38 54 8 0 0 0 0 92 0 13
2011 CS 47 29 12 6 6 0 0 76 12 17
2011 CS-02 30 30 20 10 10 0 0 60 20 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 29 7 14 0 0 7 77 15 14
2014 CS 46 46 0 8 0 0 0 92 8 13
2011 CS 65 18 6 6 0 0 6 88 6 17
2011 CS-02 60 20 10 10 0 0 0 80 10 10
2008 CS 71 6 12 0 6 0 6 81 6 17
2008 CS-02 80 10 10 0 0 0 0 90 0 10

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 21 14 0 0 0 0 86 0 14
2014 CS 31 46 15 8 0 0 0 77 8 13
2011 CS 53 29 18 0 0 0 0 82 0 17
2011 CS-02 40 30 30 0 0 0 0 70 0 10
2008 CS 53 41 6 0 0 0 0 94 0 17
2008 CS-02 50 50 0 0 0 0 0 100 0 10

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 21 14 0 7 0 0 79 7 14
2014 CS 38 54 8 0 0 0 0 92 0 13
2011 CS 47 29 12 12 0 0 0 76 12 17
2011 CS-02 20 40 20 20 0 0 0 60 20 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 21 21 0 0 0 0 79 0 14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 21 7 0 7 0 0 86 7 14
2014 CS 38 46 15 0 0 0 0 85 0 13
2011 CS 53 29 12 6 0 0 0 82 6 17
2011 CS-02 40 30 20 10 0 0 0 70 10 10
2008 CS 35 53 12 0 0 0 0 88 0 17
2008 CS-02 40 40 20 0 0 0 0 80 0 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 21 7 7 0 0 0 86 7 14

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 14 0 0 0 0 86 0 14
2014 CS 46 54 0 0 0 0 0 100 0 13
2011 CS 47 47 6 0 0 0 0 94 0 17
2011 CS-02 40 50 10 0 0 0 0 90 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 36 7 7 0 0 0 86 7 14
2014 CS 38 54 8 0 0 0 0 92 0 13
2011 CS 41 47 6 6 0 0 0 88 6 17
2011 CS-02 20 60 10 10 0 0 0 80 10 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 14 0 0 0 0 86 0 14
2014 CS 62 38 0 0 0 0 0 100 0 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 43 14 0 0 0 0 86 0 14
2014 CS 38 38 23 0 0 0 0 77 0 13
2011 CS 53 41 0 0 0 6 0 100 0 17
2011 CS-02 30 60 0 0 0 10 0 100 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 43 0 0 0 0 0 100 0 14
2014 CS 33 50 17 0 0 0 0 83 0 12
2011 CS 59 35 6 0 0 0 0 94 0 17
2011 CS-02 50 40 10 0 0 0 0 90 0 10
2008 CS 47 53 0 0 0 0 0 100 0 17
2008 CS-02 50 50 0 0 0 0 0 100 0 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 43 7 7 0 0 0 86 7 14
2014 CS 62 31 8 0 0 0 0 92 0 13
2011 CS 24 53 12 6 0 6 0 81 6 17
2011 CS-02 20 40 20 10 0 10 0 67 11 10
2008 CS 24 41 24 12 0 0 0 65 12 17
2008 CS-02 20 30 30 20 0 0 0 50 20 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 7 14 43 21 7 7 0 31 23 14
2014 CS 23 38 23 15 0 0 0 15 62 13
2011 CS 18 29 18 18 12 6 0 31 50 17
2011 CS-02 20 50 10 10 0 10 0 11 78 10
2008 CS 0 35 53 12 0 0 0 12 35 17
2008 CS-02 0 40 40 20 0 0 0 20 40 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 0 14 36 29 14 7 0 46 15 14
2014 CS 0 38 31 23 8 0 0 31 38 13
2011 CS 6 18 47 12 12 6 0 25 25 17
2011 CS-02 0 20 50 10 10 10 0 22 22 10
2008 CS 0 18 35 35 6 0 6 44 19 17
2008 CS-02 0 10 30 40 10 0 10 56 11 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 7 21 50 7 7 7 0 15 31 14
2014 CS 15 46 31 8 0 0 0 8 62 13
2011 CS 0 12 24 35 18 6 6 60 13 17
2011 CS-02 0 20 20 40 10 10 0 56 22 10
2008 CS 6 0 47 24 18 0 6 44 6 17
2008 CS-02 10 0 40 20 30 0 0 50 10 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 0 7 36 43 7 7 0 54 8 14
2014 CS 8 23 23 46 0 0 0 46 31 13
2011 CS 0 6 35 35 12 6 6 53 7 17
2011 CS-02 0 10 40 20 20 10 0 44 11 10
2008 CS 0 24 41 29 6 0 0 35 24 17
2008 CS-02 0 40 30 20 10 0 0 30 40 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 21 36 7 7 7 0 15 46 14
2014 CS 31 54 8 0 8 0 0 8 85 13
2011 CS 0 24 35 24 12 6 0 38 25 17
2011 CS-02 0 30 20 30 10 10 0 44 33 10
2008 CS 6 29 41 18 0 0 6 19 38 17
2008 CS-02 10 30 30 20 0 0 10 22 44 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 7 21 14 36 14 7 0 54 31 14
2014 CS 8 15 31 31 15 0 0 46 23 13
2011 CS 0 0 35 29 24 6 6 60 0 17
2011 CS-02 0 0 40 20 30 10 0 56 0 10
2008 CS 0 6 29 35 24 0 6 63 6 17
2008 CS-02 0 0 20 30 40 0 10 78 0 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 7 29 29 7 7 0 38 31 14
2014 CS 23 31 31 15 0 0 0 15 54 13
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 79 21 0 0 0 0 0 100 0 14
2014 CS 92 8 0 0 0 0 0 100 0 13
2011 CS 76 18 0 0 0 6 0 100 0 17
2011 CS-02 70 20 0 0 0 10 0 100 0 10
2008 CS 88 0 6 6 0 0 0 88 6 17
2008 CS-02 80 0 10 10 0 0 0 80 10 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 7 0 0 0 7 92 0 14
2014 CS 31 31 15 0 0 8 15 80 0 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 29 7 0 0 0 0 93 0 14
2014 CS 69 31 0 0 0 0 0 100 0 13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 21 0 14 0 0 0 86 14 14
2014 CS 54 38 8 0 0 0 0 92 0 13
2011 CS 41 41 6 6 0 6 0 88 6 17
2011 CS-02 20 50 10 10 0 10 0 78 11 10
2008 CS 35 47 12 6 0 0 0 82 6 17
2008 CS-02 40 50 10 0 0 0 0 90 0 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 14 21 14 7 0 0 57 21 14
2014 CS 38 31 15 8 0 8 0 75 8 13
2011 CS 29 35 24 6 0 6 0 69 6 17
2011 CS-02 30 30 20 10 0 10 0 67 11 10
2008 CS 41 35 18 6 0 0 0 76 6 17
2008 CS-02 40 30 30 0 0 0 0 70 0 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 36 14 14 0 7 14 64 18 14
2014 CS 15 38 8 8 8 23 0 70 20 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 79 21 0 0 0 0 0 100 0 14
2014 CS 54 46 0 0 0 0 0 100 0 13
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 43 7 0 0 0 0 93 0 14
2014 CS 54 31 8 0 8 0 0 85 8 13
2011 CS 59 18 12 6 0 6 0 81 6 17
2011 CS-02 40 20 20 10 0 10 0 67 11 10
2008 CS 24 59 12 6 0 0 0 82 6 17
2008 CS-02 20 60 20 0 0 0 0 80 0 10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 21 14 0 0 0 0 86 0 14
2014 CS 69 23 8 0 0 0 0 92 0 13
2011 CS 59 24 6 6 0 6 0 88 6 17
2011 CS-02 40 30 10 10 0 10 0 78 11 10
2008 CS 59 24 12 6 0 0 0 82 6 17
2008 CS-02 60 20 20 0 0 0 0 80 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 14 7 7 0 0 0 86 7 14
2014 CS 77 15 8 0 0 0 0 92 0 13
2011 CS 59 18 12 6 0 6 0 81 6 17
2011 CS-02 40 20 20 10 0 10 0 67 11 10
2008 CS 29 41 18 12 0 0 0 71 12 17
2008 CS-02 30 40 30 0 0 0 0 70 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 79 21 0 0 0 0 0 100 0 14
2014 CS 92 8 0 0 0 0 0 100 0 13
2011 CS 88 6 0 0 0 6 0 100 0 17
2011 CS-02 80 10 0 0 0 10 0 100 0 10
2008 CS 94 0 6 0 0 0 0 94 0 17
2008 CS-02 90 0 10 0 0 0 0 90 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 21 0 7 0 0 0 93 7 14
2014 CS 77 15 0 8 0 0 0 92 8 13
2011 CS 35 35 12 0 12 0 6 75 13 17
2011 CS-02 30 40 20 0 10 0 0 70 10 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 86 7 0 7 0 0 0 93 7 14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 79 7 7 7 0 0 0 86 7 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 79 7 14 0 0 0 0 86 0 14
2014 CS 62 38 0 0 0 0 0 100 0 13
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 43 7 14 0 0 0 79 14 14
2014 CS 31 62 8 0 0 0 0 92 0 13
2011 CS 18 24 35 12 6 6 0 44 19 17
2011 CS-02 10 30 30 10 10 10 0 44 22 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 43 14 14 0 0 0 71 14 14
2014 CS 15 54 23 0 0 0 8 75 0 13
2011 CS 12 18 35 18 12 6 0 31 31 17
2011 CS-02 10 20 30 10 20 10 0 33 33 10
2008 CS 29 53 12 6 0 0 0 82 6 17
2008 CS-02 30 50 10 10 0 0 0 80 10 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 54 31 0 0 0 0 69 0 13
2014 CS 23 54 23 0 0 0 0 77 0 13
2011 CS 6 53 18 12 6 6 0 63 19 17
2011 CS-02 10 40 20 10 10 10 0 56 22 10
2008 CS 6 59 24 6 0 6 0 69 6 17
2008 CS-02 10 50 20 10 0 10 0 67 11 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 43 21 0 0 0 0 79 0 14
2014 CS 31 54 8 8 0 0 0 85 8 13
2011 CS 12 41 24 12 6 6 0 56 19 17
2011 CS-02 10 40 20 10 10 10 0 56 22 10
2008 CS 29 47 18 0 6 0 0 76 6 17
2008 CS-02 30 40 20 0 10 0 0 70 10 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 43 7 7 0 0 0 86 7 14
2014 CS 8 54 23 15 0 0 0 62 15 13
2011 CS 18 35 12 18 12 6 0 56 31 17
2011 CS-02 20 30 10 10 20 10 0 56 33 10
2008 CS 18 29 41 12 0 0 0 47 12 17
2008 CS-02 20 20 40 20 0 0 0 40 20 10
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 50 14 0 0 0 0 86 0 14
2014 CS 38 46 8 8 0 0 0 85 8 13
2011 CS 29 41 18 0 6 6 0 75 6 17
2011 CS-02 20 30 30 0 10 10 0 56 11 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 36 7 0 0 0 0 93 0 14
2014 CS 46 54 0 0 0 0 0 100 0 13
2011 CS 41 35 12 6 0 6 0 81 6 17
2011 CS-02 40 30 10 10 0 10 0 78 11 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 14 0 0 0 0 86 0 14
2014 CS 46 31 0 15 0 8 0 83 17 13
2011 CS 41 47 6 0 0 6 0 94 0 17
2011 CS-02 40 50 0 0 0 10 0 100 0 10
2008 CS 35 59 6 0 0 0 0 94 0 17
2008 CS-02 40 60 0 0 0 0 0 100 0 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 29 21 0 0 7 0 77 0 14
2014 CS 15 38 31 8 0 8 0 58 8 13
2011 CS 35 35 12 0 0 18 0 86 0 17
2011 CS-02 30 40 10 0 0 20 0 88 0 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 7 43 7 7 7 0 38 15 14
2014 CS 15 38 8 15 8 15 0 64 27 13
2011 CS 12 24 18 24 0 18 6 46 31 17
2011 CS-02 0 20 20 20 0 30 10 33 33 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 43 0 0 0 0 0 100 0 14
2014 CS 62 38 0 0 0 0 0 100 0 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 29 0 0 0 0 0 100 0 14
2014 CS 69 31 0 0 0 0 0 100 0 13
2011 CS 71 18 6 0 0 6 0 94 0 17
2011 CS-02 60 20 10 0 0 10 0 89 0 10
2008 CS 59 35 6 0 0 0 0 94 0 17
2008 CS-02 50 40 10 0 0 0 0 90 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 36 7 0 0 0 0 93 0 14
2014 CS 54 31 15 0 0 0 0 85 0 13
2011 CS 53 29 6 6 0 6 0 88 6 17
2011 CS-02 50 20 10 10 0 10 0 78 11 10
2008 CS 41 41 6 6 6 0 0 82 12 17
2008 CS-02 50 30 10 10 0 0 0 80 10 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 36 7 14 7 0 0 71 21 14
2014 CS 15 23 23 38 0 0 0 38 38 13
2011 CS 12 12 35 12 24 6 0 25 38 17
2011 CS-02 10 0 40 20 20 10 0 11 44 10
2008 CS 12 41 24 18 6 0 0 53 24 17
2008 CS-02 10 50 10 30 0 0 0 60 30 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 43 7 7 0 0 0 86 7 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 36 7 7 0 0 0 86 7 14
2014 CS 46 38 8 0 0 0 8 92 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 14 0 0 0 0 86 0 14
2014 CS 62 38 0 0 0 0 0 100 0 13
2011 CS 53 24 6 12 0 6 0 81 13 17
2011 CS-02 50 20 10 10 0 10 0 78 11 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 21 14 0 0 0 0 86 0 14
2014 CS 69 31 0 0 0 0 0 100 0 13
2011 CS 41 41 0 6 6 6 0 88 13 17
2011 CS-02 40 30 0 10 10 10 0 78 22 10
2008 CS 29 65 6 0 0 0 0 94 0 17
2008 CS-02 40 60 0 0 0 0 0 100 0 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 36 14 0 0 0 0 86 0 14
2014 CS 31 54 15 0 0 0 0 85 0 13
2011 CS 24 41 18 12 0 6 0 69 13 17
2011 CS-02 20 40 20 10 0 10 0 67 11 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 36 14 0 0 0 0 86 0 14
2014 CS 31 69 0 0 0 0 0 100 0 13
2011 CS 35 29 24 6 0 6 0 69 6 17
2011 CS-02 30 20 30 10 0 10 0 56 11 10
2008 CS 35 59 6 0 0 0 0 94 0 17
2008 CS-02 40 60 0 0 0 0 0 100 0 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 7 0 7 0 0 86 7 14
2014 CS 38 31 31 0 0 0 0 69 0 13
2011 CS 41 29 18 6 0 6 0 75 6 17
2011 CS-02 50 10 20 10 0 10 0 67 11 10
2008 CS 41 35 18 6 0 0 0 76 6 17
2008 CS-02 50 20 30 0 0 0 0 70 0 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CS 29 57 14 14
2014 CS 23 38 38 13
2011 CS 24 29 47 17
2011 CS-02 30 20 50 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 29 7 0 0 29 7 89 0 14
2014 CS 23 15 15 0 0 31 15 71 0 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 57 0 0 0 0 0 100 0 14
2014 CS 31 54 0 0 0 15 0 100 0 13
2011 CS 41 35 12 6 0 6 0 81 6 17
2011 CS-02 30 40 20 0 0 10 0 78 0 10
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 54 0 8 0 0 0 92 8 13
2014 CS 23 69 8 0 0 0 0 92 0 13
2011 CS 29 41 24 0 0 6 0 75 0 17
2011 CS-02 30 30 30 0 0 10 0 67 0 10
2008 CS 24 59 18 0 0 0 0 82 0 17
2008 CS-02 10 80 10 0 0 0 0 90 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 8 46 15 8 0 8 15 70 10 13
2014 CS 15 38 31 0 0 15 0 64 0 13
2011 CS 29 35 12 0 0 24 0 85 0 17
2011 CS-02 20 40 10 0 0 30 0 86 0 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 36 7 0 0 0 0 93 0 14
2014 CS 46 54 0 0 0 0 0 100 0 13
2011 CS 59 35 0 0 0 6 0 100 0 17
2011 CS-02 50 40 0 0 0 10 0 100 0 10
2008 CS 53 35 0 0 6 6 0 94 6 17
2008 CS-02 50 40 0 0 0 10 0 100 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 36 7 0 0 0 0 93 0 14
2014 CS 54 46 0 0 0 0 0 100 0 13
2011 CS 65 18 0 6 0 12 0 93 7 17
2011 CS-02 50 20 0 10 0 20 0 88 13 10
2008 CS 41 47 0 6 0 6 0 94 6 17
2008 CS-02 50 40 0 0 0 10 0 100 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 29 0 7 0 36 14 86 14 14
2014 CS 23 15 8 0 0 38 15 83 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 43 7 7 0 7 0 85 8 14
2014 CS 38 38 15 0 0 8 0 83 0 13
2011 CS 47 35 12 0 0 6 0 88 0 17
2011 CS-02 40 30 20 0 0 10 0 78 0 10
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 14 14 14 0 0 0 71 14 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 7 64 7 0 0 0 29 7 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 14 36 14 0 0 0 50 14 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 7 57 21 0 0 0 21 21 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 21 21 0 0 0 7 77 0 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 14 21 14 7 0 0 57 21 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 36 29 14 0 0 0 57 14 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 29 21 21 7 0 0 50 29 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 36 7 29 0 0 0 64 29 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 21 21 14 0 0 0 64 14 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 7 14 0 0 0 7 85 0 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 14 0 7 0 7 0 92 8 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 29 7 7 0 0 0 86 7 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 86 0 0 7 0 7 0 92 8 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 79 0 0 7 0 0 14 92 8 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 86 0 7 0 0 0 7 92 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 79 0 7 14 0 0 0 79 14 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 14 14 7 0 0 0 79 7 14

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 14 64 0 0 0 0 36 0 14

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 0 7 43 36 14 0 0 50 7 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 21 14 7 0 0 0 79 7 14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 64 7 7 0 0 0 86 7 14
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 50 29 14 7 0 0 0 50 50 14
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