2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 49 51 0 0 0 0 0 100 0 14
2014 CR 33 17 11 22 17 0 0 50 39 18
2011 CR 54 43 4 0 0 0 0 96 0 28
2008 CR 76 18 0 5 0 0 0 95 5 38
2008 CR-04 74 19 0 6 0 0 0 94 6 31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 71 29 0 0 0 0 0 100 0 14
2014 CR 67 17 6 11 0 0 0 83 11 18
2011 CR 74 26 0 0 0 0 0 100 0 27
2008 CR 82 13 5 0 0 0 0 95 0 38
2008 CR-04 77 16 6 0 0 0 0 94 0 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 65 27 0 7 0 0 0 93 7 14
2014 CR 67 17 6 11 0 0 0 83 11 18
2011 CR 64 29 0 7 0 0 0 93 7 28
2008 CR 71 29 0 0 0 0 0 100 0 38
2008 CR-04 71 29 0 0 0 0 0 100 0 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 49 36 0 7 7 0 0 85 15 14
2014 CR 56 33 6 6 0 0 0 89 6 18
2011 CR 50 36 4 7 4 0 0 86 11 28

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 56 7 15 0 0 0 78 15 14
2014 CR 39 33 11 11 0 0 6 76 12 18
2011 CR 29 54 14 0 4 0 0 82 4 28
2008 CR 45 45 8 3 0 0 0 89 3 38
2008 CR-04 45 48 6 0 0 0 0 94 0 31

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 39 37 8 0 16 0 0 76 16 13
2014 CR 44 44 6 0 6 0 0 89 6 18
2011 CR 32 32 25 7 0 0 4 67 7 28
2008 CR 26 45 11 18 0 0 0 71 18 38
2008 CR-04 29 42 13 16 0 0 0 71 16 31

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 55 8 6 16 16 0 0 63 31 13
2014 CR 50 33 6 6 6 0 0 83 11 18
2011 CR 29 36 11 14 7 0 4 67 22 28
2008 CR 32 32 18 13 3 0 3 65 16 38
2008 CR-04 32 32 16 13 3 0 3 67 17 31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 39 8 16 0 0 0 76 16 13
2014 CR 39 39 22 0 0 0 0 78 0 18

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 37 8 8 0 0 0 84 8 13
2014 CR 39 33 11 11 0 0 6 76 12 18
2011 CR 39 36 11 4 0 4 7 84 4 28

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 31 8 16 0 8 0 74 17 13
2014 CR 50 17 6 11 0 6 11 80 13 18
2011 CR 43 29 14 4 0 0 11 80 4 28
2008 CR 45 26 11 3 3 3 11 82 6 38
2008 CR-04 45 23 13 3 0 3 13 81 4 31

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 49 15 0 0 0 0 85 0 14
2014 CR 44 39 6 6 6 0 0 83 11 18
2011 CR 33 44 15 7 0 0 0 78 7 27
2008 CR 24 47 21 3 5 0 0 71 8 38
2008 CR-04 19 52 26 0 3 0 0 71 3 31

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 49 22 0 7 0 0 71 7 14
2014 CR 22 17 17 17 17 0 11 44 38 18
2011 CR 25 46 11 14 4 0 0 71 18 28

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 35 36 15 0 0 0 49 15 14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 49 15 0 0 0 0 85 0 14
2014 CR 33 39 6 6 11 6 0 76 18 18
2011 CR 32 43 11 4 4 4 4 81 8 28
2008 CR 21 45 24 5 3 3 0 68 8 38
2008 CR-04 19 48 23 3 3 3 0 70 7 31

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 49 15 15 7 0 0 64 22 14

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 49 0 0 7 0 0 93 7 14
2014 CR 67 22 6 0 6 0 0 89 6 18
2011 CR 43 50 0 4 4 0 0 93 7 28

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 36 27 22 0 0 0 51 22 14
2014 CR 28 28 6 17 17 6 0 59 35 18
2011 CR 14 54 14 7 4 7 0 73 12 28

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 42 22 15 0 0 0 64 15 14
2014 CR 33 33 17 11 6 0 0 67 17 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 49 22 0 0 0 0 78 0 14
2014 CR 39 22 28 11 0 0 0 61 11 18
2011 CR 25 50 18 0 7 0 0 75 7 28

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 49 15 7 0 0 0 78 7 14
2014 CR 39 50 0 11 0 0 0 89 11 18
2011 CR 39 39 11 7 4 0 0 79 11 28
2008 CR 32 45 21 3 0 0 0 76 3 38
2008 CR-04 29 48 23 0 0 0 0 77 0 31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 51 7 7 0 0 0 85 7 14
2014 CR 50 28 6 17 0 0 0 78 17 18
2011 CR 29 54 14 4 0 0 0 82 4 28
2008 CR 29 47 13 11 0 0 0 76 11 38
2008 CR-04 29 48 13 10 0 0 0 77 10 31

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 15 71 7 0 0 0 7 22 14
2014 CR 22 28 22 11 11 0 6 24 53 18
2011 CR 11 32 25 18 14 0 0 32 43 28
2008 CR 14 28 42 8 6 0 3 14 43 36
2008 CR-04 7 34 41 10 3 0 3 14 43 29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 36 29 20 15 0 0 35 36 14
2014 CR 24 12 35 6 18 0 6 25 38 17
2011 CR 14 32 21 18 14 0 0 32 46 28
2008 CR 0 26 42 11 13 5 3 26 29 38
2008 CR-04 0 23 48 13 6 6 3 21 25 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 49 22 15 0 0 0 15 64 14
2014 CR 50 11 22 6 11 0 0 17 61 18
2011 CR 29 36 11 11 14 0 0 25 64 28
2008 CR 16 37 26 3 8 3 8 12 59 38
2008 CR-04 13 39 26 3 6 3 10 11 59 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 29 27 36 0 0 0 36 36 14
2014 CR 28 11 11 33 17 0 0 50 39 18
2011 CR 25 14 25 14 18 0 4 33 41 28
2008 CR 8 32 32 13 8 5 3 23 43 38
2008 CR-04 10 32 29 16 3 6 3 21 46 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 15 35 22 15 0 7 39 24 14
2014 CR 50 0 22 6 17 6 0 24 53 18
2011 CR 14 29 29 14 11 0 4 26 44 28
2008 CR 5 18 37 13 13 8 5 30 27 38
2008 CR-04 3 16 42 13 10 10 6 27 23 31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 22 29 20 22 0 0 42 29 14
2014 CR 22 22 17 22 17 0 0 39 44 18
2011 CR 21 29 18 11 11 11 0 24 56 28
2008 CR 8 22 27 22 14 5 3 38 32 37
2008 CR-04 7 20 30 20 13 7 3 37 30 30

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 29 35 15 7 0 7 24 39 14
2014 CR 22 17 39 6 11 0 6 18 41 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 64 29 7 0 0 0 0 93 0 14
2014 CR 94 6 0 0 0 0 0 100 0 18
2011 CR 57 32 0 7 0 0 4 93 7 28
2008 CR 71 21 0 0 0 0 8 100 0 38
2008 CR-04 68 23 0 0 0 0 10 100 0 31

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 56 15 7 7 0 0 71 15 14
2014 CR 33 17 17 17 11 0 6 53 29 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 35 0 15 7 0 0 78 22 14
2014 CR 39 28 22 6 6 0 0 67 11 18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 51 15 0 0 0 0 85 0 14
2014 CR 28 56 6 11 0 0 0 83 11 18
2011 CR 32 29 25 11 4 0 0 61 14 28
2008 CR 34 45 13 3 3 0 3 81 5 38
2008 CR-04 29 48 13 3 3 0 3 80 7 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 15 27 7 7 15 0 51 17 14
2014 CR 22 50 17 0 0 11 0 81 0 18
2011 CR 18 32 11 21 7 11 0 56 32 28
2008 CR 21 32 16 11 8 8 5 61 21 38
2008 CR-04 16 35 13 13 6 10 6 62 23 31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 27 22 0 7 36 0 54 11 14
2014 CR 17 11 28 17 11 6 11 33 33 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 42 7 7 0 0 0 85 7 14
2014 CR 28 56 11 6 0 0 0 83 6 18
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 71 15 0 0 0 0 85 0 14
2014 CR 39 33 6 11 6 0 6 76 18 18
2011 CR 25 43 11 11 7 0 4 70 19 28
2008 CR 24 42 21 5 5 3 0 68 11 38
2008 CR-04 16 45 26 3 6 3 0 63 10 31

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 27 22 7 0 7 0 69 8 14
2014 CR 50 28 17 6 0 0 0 78 6 18
2011 CR 36 29 18 4 4 11 0 72 8 28
2008 CR 29 39 16 11 5 0 0 68 16 38
2008 CR-04 26 42 19 6 6 0 0 68 13 31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 49 22 7 0 0 0 71 7 14
2014 CR 39 44 17 0 0 0 0 83 0 18
2011 CR 29 32 21 11 4 4 0 63 15 28
2008 CR 29 39 11 13 8 0 0 68 21 38
2008 CR-04 26 42 10 13 10 0 0 68 23 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 71 22 0 7 0 0 0 93 7 14
2014 CR 89 11 0 0 0 0 0 100 0 18
2011 CR 68 21 0 4 0 0 7 96 4 28
2008 CR 74 16 0 0 0 0 11 100 0 38
2008 CR-04 71 16 0 0 0 0 13 100 0 31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 27 51 7 0 0 0 15 91 0 14
2014 CR 39 33 6 11 0 0 11 81 13 18
2011 CR 25 18 11 14 14 7 11 52 35 28

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 49 15 7 0 0 0 78 7 14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 42 15 0 0 7 0 84 0 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 42 15 7 0 0 0 78 7 14
2014 CR 56 28 0 17 0 0 0 83 17 18
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 22 35 0 0 15 0 60 0 14
2014 CR 35 29 18 12 0 6 0 69 13 17
2011 CR 19 37 30 4 7 4 0 58 12 27

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 27 36 0 0 7 0 61 0 14
2014 CR 39 11 39 6 6 0 0 50 11 18
2011 CR 18 29 21 7 11 14 0 54 21 28
2008 CR 13 42 18 18 5 3 0 57 24 38
2008 CR-04 13 45 16 16 6 3 0 60 23 31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 22 20 15 0 29 0 51 21 14
2014 CR 29 24 24 18 0 0 6 56 19 17
2011 CR 19 15 33 7 11 15 0 39 22 27
2008 CR 13 42 24 11 3 8 0 60 14 38
2008 CR-04 10 48 23 10 3 6 0 62 14 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 20 36 15 0 15 0 40 17 14
2014 CR 33 11 28 17 0 11 0 50 19 18
2011 CR 11 25 32 7 7 18 0 43 17 28
2008 CR 13 45 18 11 3 11 0 65 15 38
2008 CR-04 10 48 19 10 3 10 0 64 14 31

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 44 27 0 7 7 0 63 8 14
2014 CR 33 28 17 17 0 6 0 65 18 18
2011 CR 7 50 29 7 7 0 0 57 14 28
2008 CR 24 43 16 14 3 0 0 68 16 37
2008 CR-04 26 42 16 13 3 0 0 68 16 31
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 51 13 0 0 0 0 87 0 14
2014 CR 22 56 17 6 0 0 0 78 6 18
2011 CR 18 50 21 11 0 0 0 68 11 28

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 56 7 0 0 15 0 91 0 14
2014 CR 33 44 17 0 0 6 0 82 0 18
2011 CR 21 46 14 7 7 4 0 70 15 28

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 58 13 0 0 7 0 86 0 14
2014 CR 17 44 11 17 0 11 0 69 19 18
2011 CR 18 50 14 4 7 7 0 73 12 28
2008 CR 18 47 18 8 3 5 0 69 11 38
2008 CR-04 13 52 19 10 3 3 0 67 13 31

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 49 15 7 0 15 7 72 9 14
2014 CR 17 44 11 22 0 6 0 65 24 18
2011 CR 25 50 11 4 0 7 4 84 4 28

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 22 42 0 15 7 7 34 17 14
2014 CR 11 22 17 11 11 17 11 46 31 18
2011 CR 7 14 39 7 7 18 7 29 19 28

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 64 29 0 7 0 0 0 93 7 14
2014 CR 72 22 0 6 0 0 0 94 6 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 29 7 7 0 0 0 85 7 14
2014 CR 72 11 6 6 0 6 0 88 6 18
2011 CR 61 32 0 4 0 0 4 96 4 28
2008 CR 70 27 3 0 0 0 0 97 0 37
2008 CR-04 73 23 3 0 0 0 0 97 0 30

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 42 7 7 7 0 0 78 15 14
2014 CR 33 39 17 11 0 0 0 72 11 18
2011 CR 25 50 14 7 4 0 0 75 11 28
2008 CR 32 47 13 8 0 0 0 79 8 38
2008 CR-04 29 52 13 6 0 0 0 81 6 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 22 20 29 15 7 0 31 47 14
2014 CR 28 17 6 28 11 0 11 50 44 18
2011 CR 14 21 18 11 11 14 11 48 29 28
2008 CR 3 32 16 24 18 8 0 37 46 38
2008 CR-04 3 32 16 29 13 6 0 38 45 31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 36 35 15 0 15 0 43 17 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 35 29 0 0 0 0 71 0 14
2014 CR 39 44 17 0 0 0 0 83 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 64 0 7 0 0 0 93 7 14
2014 CR 39 50 6 6 0 0 0 89 6 18
2011 CR 18 54 25 0 4 0 0 71 4 28

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 49 22 7 0 0 0 71 7 14
2014 CR 39 44 11 6 0 0 0 83 6 18
2011 CR 25 46 18 4 7 0 0 71 11 28
2008 CR 24 55 11 8 3 0 0 79 11 38
2008 CR-04 23 58 13 3 3 0 0 81 6 31

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 42 22 7 0 7 0 69 8 14
2014 CR 39 44 6 6 6 0 0 83 11 18
2011 CR 21 43 18 11 4 4 0 67 15 28

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 42 29 7 0 0 0 64 7 14
2014 CR 39 44 6 6 6 0 0 83 11 18
2011 CR 21 39 25 7 4 4 0 63 11 28
2008 CR 24 47 18 8 3 0 0 71 11 38
2008 CR-04 23 55 13 6 3 0 0 77 10 31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 27 15 0 7 22 0 72 9 14
2014 CR 33 39 22 0 6 0 0 72 6 18
2011 CR 21 29 18 14 4 14 0 58 21 28
2008 CR 29 26 18 11 5 11 0 62 18 38
2008 CR-04 29 29 16 10 6 10 0 64 18 31
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CR 35 36 29 14
2014 CR 22 56 22 18
2011 CR 32 36 32 28
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 42 15 0 15 22 0 63 19 14
2014 CR 22 11 28 6 0 28 6 50 8 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 56 22 7 0 0 0 71 7 14
2014 CR 28 28 28 0 6 11 0 63 6 18
2011 CR 29 46 21 0 4 0 0 75 4 28
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 56 36 0 0 0 0 64 0 14
2014 CR 11 56 17 6 0 6 6 75 6 18
2011 CR 14 29 29 14 0 11 4 50 17 28
2008 CR 3 37 29 21 0 8 3 44 24 38
2008 CR-04 3 35 32 23 0 6 0 41 24 31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 20 36 0 7 29 0 38 10 14
2014 CR 11 17 28 6 6 22 11 42 17 18
2011 CR 7 7 36 7 0 29 14 25 13 28

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 49 7 0 0 15 0 91 0 14
2014 CR 28 50 6 6 0 6 6 88 6 18
2011 CR 21 36 25 0 0 11 7 70 0 28
2008 CR 18 42 16 3 0 18 3 77 3 38
2008 CR-04 23 42 16 3 0 16 0 77 4 31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 42 15 0 0 15 0 83 0 14
2014 CR 28 39 11 0 6 11 6 80 7 18
2011 CR 14 39 32 0 0 11 4 63 0 28
2008 CR 24 50 13 0 3 8 3 82 3 38
2008 CR-04 23 55 13 0 3 6 0 83 3 31
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 35 22 0 15 15 0 57 17 14
2014 CR 11 17 11 6 0 22 33 63 13 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 42 22 7 0 7 0 69 8 14
2014 CR 17 39 17 0 0 11 17 77 0 18
2011 CR 36 50 14 0 0 0 0 86 0 28
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 15 29 15 5 0 7 47 22 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 29 42 7 0 0 0 51 7 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 44 35 0 0 0 0 65 0 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 35 22 7 0 0 0 71 7 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 29 22 7 0 0 0 71 7 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 36 15 13 7 0 7 63 22 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 29 35 15 0 0 0 51 15 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 27 51 0 0 0 0 49 0 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 49 15 22 0 0 0 64 22 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 42 15 15 7 0 0 64 22 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 71 22 0 0 0 0 7 100 0 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 71 7 7 7 0 0 7 84 8 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 22 36 0 0 0 0 64 0 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 78 15 7 0 0 0 0 93 0 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 0 0 0 0 0 44 100 0 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 73 7 5 0 0 0 15 94 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 49 7 0 15 15 0 15 66 34 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 37 24 8 0 0 0 69 8 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 7 56 15 0 0 0 29 15 14

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 22 49 15 15 0 0 29 22 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 56 22 0 7 0 0 71 7 14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 56 0 29 0 0 0 71 29 14
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 51 22 15 0 5 0 7 55 45 14
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