2017 Public Service Employee Survey Results for Canada Economic Development for Québec Regions by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 47 8 6 2 0 0 85 7 262
2017 Part-time 50 37 7 6 0 0 0 87 6 10
2014 Full-time 33 47 8 9 3 0 0 80 12 239
2014 Part-time 61 23 0 16 0 0 0 84 16 18
2011 Full-time 54 39 4 3 0 0 0 93 3 323
2011 Part-time 87 7 0 6 0 0 0 94 6 14
2008 Full-time 66 26 3 3 1 0 0 92 4 329
2008 Part-time 55 45 0 0 0 0 0 100 0 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 73 25 1 1 0 0 0 98 1 262
2017 Part-time 43 25 0 32 0 0 0 68 32 10
2014 Full-time 68 28 2 2 0 0 0 97 2 239
2014 Part-time 77 23 0 0 0 0 0 100 0 18
2011 Full-time 77 20 1 1 0 0 0 97 1 323
2011 Part-time 63 23 14 0 0 0 0 86 0 13
2008 Full-time 81 16 2 1 1 0 0 97 2 328
2008 Part-time 73 27 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 35 4 5 0 0 0 91 5 262
2017 Part-time 47 21 0 32 0 0 0 68 32 10
2014 Full-time 67 27 4 1 0 0 0 94 1 239
2014 Part-time 61 27 0 6 6 0 0 89 11 18
2011 Full-time 69 23 3 4 0 0 0 93 4 322
2011 Part-time 57 23 7 14 0 0 0 80 14 14
2008 Full-time 74 19 2 2 1 0 1 94 3 330
2008 Part-time 82 9 0 9 0 0 0 91 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 33 10 11 5 0 0 74 16 262
2017 Part-time 62 18 7 13 0 0 0 80 13 10
2014 Full-time 42 38 8 7 5 0 0 80 12 239
2014 Part-time 72 22 0 6 0 0 0 94 6 18
2011 Full-time 40 35 10 11 4 0 0 76 14 323
2011 Part-time 58 23 19 0 0 0 0 81 0 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 50 13 7 4 0 0 77 11 262
2017 Part-time 50 36 0 14 0 0 0 86 14 10
2014 Full-time 33 42 15 8 1 0 1 76 9 239
2014 Part-time 27 39 17 11 0 0 6 70 12 18
2011 Full-time 27 47 16 7 2 1 0 75 9 325
2011 Part-time 28 65 6 0 0 0 0 94 0 14
2008 Full-time 35 47 13 3 2 0 0 82 5 330
2008 Part-time 55 27 0 0 9 0 9 90 10 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 44 12 4 3 0 0 81 7 261
2017 Part-time 16 66 18 0 0 0 0 82 0 10
2014 Full-time 30 50 13 6 2 0 0 80 7 239
2014 Part-time 28 49 17 6 0 0 0 77 6 18
2011 Full-time 35 44 12 6 2 0 1 79 8 322
2011 Part-time 36 30 14 7 13 0 0 66 20 14
2008 Full-time 35 46 14 4 1 0 0 81 5 330
2008 Part-time 45 45 9 0 0 0 0 91 0 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 43 8 6 2 0 0 84 8 261
2017 Part-time 55 27 7 0 10 0 0 82 10 10
2014 Full-time 36 46 10 5 2 0 0 82 8 238
2014 Part-time 23 38 11 17 6 6 0 64 24 18
2011 Full-time 37 43 9 8 2 0 0 81 10 325
2011 Part-time 28 24 21 14 7 0 7 55 22 14
2008 Full-time 37 50 6 6 0 0 0 88 6 330
2008 Part-time 36 27 9 18 9 0 0 64 27 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 42 4 6 1 0 0 89 6 258
2017 Part-time 49 38 6 7 0 0 0 87 7 10
2014 Full-time 46 37 11 5 0 0 0 84 5 238
2014 Part-time 34 50 17 0 0 0 0 83 0 18

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 38 16 10 4 0 1 70 14 261
2017 Part-time 49 38 13 0 0 0 0 87 0 10
2014 Full-time 28 38 19 10 3 1 2 68 13 239
2014 Part-time 38 51 0 5 0 0 6 95 5 18
2011 Full-time 29 42 15 8 3 1 4 73 11 324
2011 Part-time 35 37 7 13 0 0 8 79 14 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 31 8 10 4 1 9 75 16 261
2017 Part-time 17 25 13 6 0 0 39 68 10 10
2014 Full-time 31 35 11 8 5 1 9 73 14 239
2014 Part-time 27 34 11 0 0 0 28 84 0 18
2011 Full-time 43 29 12 5 5 1 4 76 11 324
2011 Part-time 46 21 14 13 0 7 0 71 14 14
2008 Full-time 40 26 7 12 7 1 6 71 21 330
2008 Part-time 64 9 9 9 0 0 9 80 10 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 44 14 8 1 0 0 77 9 262
2017 Part-time 62 20 10 7 0 0 0 82 7 10
2014 Full-time 23 55 12 6 3 0 0 79 9 239
2014 Part-time 28 44 17 6 6 0 0 72 11 18
2011 Full-time 27 46 14 9 4 0 0 73 12 322
2011 Part-time 29 51 7 7 6 0 0 81 13 14
2008 Full-time 28 52 13 5 1 0 0 80 7 329
2008 Part-time 36 45 18 0 0 0 0 82 0 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 38 18 14 7 0 0 61 21 262
2017 Part-time 56 31 6 7 0 0 0 87 7 10
2014 Full-time 19 39 23 10 9 0 1 59 18 238
2014 Part-time 39 34 5 22 0 0 0 73 22 18
2011 Full-time 18 45 20 13 4 0 0 64 16 325
2011 Part-time 42 44 0 14 0 0 0 86 14 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 43 16 12 3 0 0 68 15 262
2017 Part-time 10 72 10 7 0 0 0 82 7 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 46 13 3 3 0 0 81 6 261
2017 Part-time 55 28 10 7 0 0 0 82 7 10
2014 Full-time 34 47 13 3 2 1 0 82 5 237
2014 Part-time 29 38 11 16 6 0 0 67 22 18
2011 Full-time 25 48 16 8 3 0 0 74 11 325
2011 Part-time 29 42 15 7 0 7 0 77 7 14
2008 Full-time 34 47 13 5 1 1 0 81 6 330
2008 Part-time 45 27 18 9 0 0 0 73 9 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 38 16 15 6 0 0 64 20 262
2017 Part-time 50 43 0 7 0 0 0 93 7 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 45 10 3 1 0 0 86 4 260
2017 Part-time 69 23 0 7 0 0 0 93 7 10
2014 Full-time 45 42 9 2 2 0 0 87 4 239
2014 Part-time 33 38 17 6 6 0 0 72 11 18
2011 Full-time 39 45 11 3 1 0 0 85 5 324
2011 Part-time 43 44 7 6 0 0 0 87 6 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 39 18 14 5 0 0 62 20 260
2017 Part-time 47 18 28 7 0 0 0 65 7 10
2014 Full-time 19 44 19 11 6 0 0 64 17 238
2014 Part-time 22 34 11 22 6 5 0 60 29 18
2011 Full-time 22 42 18 13 5 1 0 65 18 322
2011 Part-time 23 43 21 13 0 0 0 66 13 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 41 18 10 6 0 0 66 16 260
2017 Part-time 47 36 10 7 0 0 0 82 7 10
2014 Full-time 24 36 18 16 6 0 0 60 22 239
2014 Part-time 28 39 22 6 6 0 0 67 11 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 45 19 9 3 0 0 69 11 259
2017 Part-time 50 43 0 7 0 0 0 93 7 10
2014 Full-time 25 41 22 8 4 0 0 67 11 239
2014 Part-time 23 55 5 0 6 0 11 88 6 18
2011 Full-time 25 54 13 6 2 0 0 79 8 323
2011 Part-time 51 36 13 0 0 0 0 87 0 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 39 17 7 1 0 0 76 7 259
2017 Part-time 56 27 18 0 0 0 0 82 0 10
2014 Full-time 30 53 9 6 2 0 0 83 8 238
2014 Part-time 22 67 0 6 6 0 0 89 11 18
2011 Full-time 30 52 9 6 3 0 0 82 9 323
2011 Part-time 37 43 7 7 6 0 0 80 13 14
2008 Full-time 35 52 11 2 0 0 0 86 3 330
2008 Part-time 36 55 9 0 0 0 0 91 0 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 39 15 9 4 0 0 73 12 262
2017 Part-time 57 37 6 0 0 0 0 94 0 10
2014 Full-time 33 38 18 8 3 0 0 70 11 239
2014 Part-time 66 22 11 0 0 0 0 89 0 18
2011 Full-time 30 42 15 8 3 1 0 73 12 322
2011 Part-time 38 42 14 7 0 0 0 80 7 14
2008 Full-time 28 40 16 12 5 0 0 68 16 329
2008 Part-time 45 18 18 18 0 0 0 64 18 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 33 43 11 5 0 1 16 40 262
2017 Part-time 0 13 34 13 39 0 0 53 13 10
2014 Full-time 12 36 35 14 2 0 1 16 49 239
2014 Part-time 11 11 29 22 16 6 6 43 24 18
2011 Full-time 18 40 31 6 4 1 0 10 58 324
2011 Part-time 7 21 20 25 20 0 8 49 30 14
2008 Full-time 20 37 34 6 2 0 1 9 57 322

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 23 32 25 9 2 2 35 32 261
2017 Part-time 0 0 17 13 63 0 7 82 0 10
2014 Full-time 10 28 38 15 6 0 2 22 39 238
2014 Part-time 11 16 27 17 11 11 6 34 33 18
2011 Full-time 14 30 33 15 5 1 1 21 46 324
2011 Part-time 13 28 20 31 0 0 8 34 45 14
2008 Full-time 13 30 34 16 5 2 1 22 44 328
2008 Part-time 0 27 36 9 9 0 18 22 33 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 31 25 6 3 1 1 10 65 262
2017 Part-time 20 16 31 32 0 0 0 32 37 10
2014 Full-time 36 32 20 8 2 0 1 10 69 239
2014 Part-time 32 28 18 5 6 6 6 12 68 18
2011 Full-time 45 27 15 8 3 0 1 12 73 324
2011 Part-time 20 21 21 31 7 0 0 38 41 14
2008 Full-time 33 27 23 8 6 1 2 15 62 330
2008 Part-time 27 18 36 9 0 0 9 10 50 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 30 36 17 3 1 1 21 43 262
2017 Part-time 0 18 59 23 0 0 0 23 18 10
2014 Full-time 9 27 40 20 4 0 0 24 36 239
2014 Part-time 5 6 34 38 6 11 0 50 12 18
2011 Full-time 30 29 28 8 5 1 1 13 59 324
2011 Part-time 7 7 34 46 0 0 7 49 14 14
2008 Full-time 18 34 32 11 5 0 1 16 52 330
2008 Part-time 20 10 40 10 0 10 10 13 38 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 27 29 15 5 1 2 21 50 259
2017 Part-time 0 13 37 7 43 0 0 50 13 10
2014 Full-time 28 34 27 5 5 0 1 10 63 239
2014 Part-time 11 12 28 22 17 6 6 44 25 18
2011 Full-time 17 29 32 14 4 1 2 19 48 325
2011 Part-time 7 34 22 29 8 0 0 38 41 14
2008 Full-time 11 27 28 24 6 2 3 32 39 330
2008 Part-time 0 18 45 0 9 9 18 13 25 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 22 20 27 14 2 4 43 35 262
2017 Part-time 0 21 62 7 10 0 0 18 21 10
2014 Full-time 11 25 28 19 12 1 3 33 38 238
2014 Part-time 18 30 23 6 6 12 6 14 58 17
2011 Full-time 8 24 31 20 11 4 2 33 33 325
2011 Part-time 14 14 37 21 15 0 0 36 27 14
2008 Full-time 6 18 26 27 16 4 3 47 25 327
2008 Part-time 9 9 36 27 9 0 9 40 20 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 30 35 9 5 2 2 14 49 261
2017 Part-time 0 20 37 10 32 0 0 43 20 10
2014 Full-time 18 33 35 9 3 1 1 12 52 239
2014 Part-time 27 5 34 17 0 17 0 20 39 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 76 19 2 2 0 0 0 96 2 262
2017 Part-time 47 21 0 32 0 0 0 68 32 10
2014 Full-time 80 16 2 2 0 0 0 96 2 239
2014 Part-time 72 17 0 0 6 0 6 94 6 18
2011 Full-time 74 21 2 2 0 0 1 96 2 324
2011 Part-time 77 15 0 7 0 0 0 93 7 14
2008 Full-time 77 15 2 2 1 0 4 96 3 330
2008 Part-time 82 9 0 9 0 0 0 91 9 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 31 15 10 7 4 3 66 18 262
2017 Part-time 43 20 13 14 10 0 0 63 24 10
2014 Full-time 29 32 17 7 6 4 5 67 15 239
2014 Part-time 23 11 17 16 16 0 17 40 39 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 32 9 7 4 1 0 80 11 262
2017 Part-time 43 44 6 7 0 0 0 86 7 10
2014 Full-time 48 35 10 4 3 0 0 83 7 239
2014 Part-time 39 22 22 11 0 6 0 65 12 18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 43 12 5 2 0 0 81 7 262
2017 Part-time 49 38 6 0 7 0 0 86 7 10
2014 Full-time 36 47 8 6 2 0 1 84 8 239
2014 Part-time 22 44 22 11 0 0 0 66 11 18
2011 Full-time 32 50 10 5 2 1 1 83 6 324
2011 Part-time 63 23 15 0 0 0 0 85 0 14
2008 Full-time 31 51 9 6 1 1 0 83 7 329
2008 Part-time 45 27 9 18 0 0 0 73 18 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 29 16 11 9 7 1 61 22 262
2017 Part-time 16 66 0 0 7 10 0 92 8 10
2014 Full-time 30 30 16 9 6 7 2 65 17 239
2014 Part-time 11 26 18 17 6 17 6 49 29 18
2011 Full-time 26 39 17 8 5 5 0 68 14 325
2011 Part-time 49 15 14 14 0 8 0 70 15 14
2008 Full-time 27 36 16 10 4 6 1 67 16 329
2008 Part-time 36 9 18 27 0 0 9 50 30 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 22 23 12 8 17 6 45 25 262
2017 Part-time 6 53 0 6 7 21 7 81 19 10
2014 Full-time 11 28 18 15 6 16 5 49 28 239
2014 Part-time 0 28 28 11 11 17 6 36 28 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 42 7 6 1 0 0 86 6 262
2017 Part-time 49 38 14 0 0 0 0 86 0 10
2014 Full-time 43 45 7 4 1 0 0 88 5 239
2014 Part-time 45 44 11 0 0 0 0 89 0 18
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 41 13 7 4 0 0 75 11 262
2017 Part-time 50 33 10 0 7 0 0 82 7 10
2014 Full-time 33 48 12 3 3 0 1 82 6 239
2014 Part-time 28 34 17 11 6 0 6 65 17 18
2011 Full-time 33 41 16 6 3 0 1 75 9 325
2011 Part-time 50 37 7 6 0 0 0 87 6 14
2008 Full-time 27 38 18 8 8 1 0 66 16 330
2008 Part-time 45 27 18 9 0 0 0 73 9 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 32 15 7 4 2 0 74 10 262
2017 Part-time 50 43 0 0 7 0 0 93 7 10
2014 Full-time 39 43 11 4 2 1 1 83 6 238
2014 Part-time 39 34 22 6 0 0 0 73 6 18
2011 Full-time 39 37 12 5 3 2 1 79 8 325
2011 Part-time 59 35 0 6 0 0 0 94 6 14
2008 Full-time 32 39 15 8 4 2 0 73 12 330
2008 Part-time 45 36 9 9 0 0 0 82 9 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 37 12 8 3 0 0 77 11 262
2017 Part-time 56 31 6 0 7 0 0 86 7 10
2014 Full-time 38 45 9 6 2 0 0 83 8 239
2014 Part-time 28 44 12 17 0 0 0 71 17 18
2011 Full-time 38 41 12 7 2 1 0 79 9 325
2011 Part-time 37 43 14 6 0 0 0 80 6 14
2008 Full-time 31 40 15 9 4 0 0 71 13 330
2008 Part-time 45 36 9 9 0 0 0 82 9 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 83 15 1 2 0 0 0 98 2 262
2017 Part-time 47 53 0 0 0 0 0 100 0 10
2014 Full-time 80 17 2 0 0 0 1 98 0 239
2014 Part-time 83 17 0 0 0 0 0 100 0 18
2011 Full-time 81 15 2 1 0 0 2 98 1 325
2011 Part-time 93 0 0 7 0 0 0 93 7 14
2008 Full-time 86 8 1 1 0 0 4 98 1 330
2008 Part-time 73 27 0 0 0 0 0 100 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 38 8 9 4 1 1 78 13 262
2017 Part-time 56 20 0 7 0 0 16 91 9 10
2014 Full-time 37 29 12 9 5 3 4 72 15 239
2014 Part-time 45 39 0 5 0 0 11 94 6 18
2011 Full-time 25 30 15 15 8 3 5 59 24 324
2011 Part-time 44 15 7 14 13 0 7 63 30 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 32 12 7 3 0 0 78 10 262
2017 Part-time 56 37 0 7 0 0 0 93 7 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 29 12 6 7 1 0 75 13 262
2017 Part-time 50 43 0 7 0 0 0 93 7 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 29 15 8 5 0 0 72 12 261
2017 Part-time 50 43 0 0 7 0 0 93 7 10
2014 Full-time 44 40 6 6 3 0 0 85 9 239
2014 Part-time 45 22 17 16 0 0 0 67 16 18
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 43 17 5 1 3 13 72 8 81
2014 Full-time 17 51 14 7 0 3 8 76 8 57

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 40 18 8 5 5 0 66 14 262
2017 Part-time 32 37 6 0 0 25 0 91 0 10
2014 Full-time 20 47 16 7 4 6 0 71 12 238
2014 Part-time 6 78 0 5 0 11 0 94 6 18
2011 Full-time 18 29 23 14 8 8 0 52 23 325
2011 Part-time 32 39 29 0 0 0 0 71 0 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 40 23 10 5 2 0 61 15 261
2017 Part-time 49 44 0 7 0 0 0 93 7 10
2014 Full-time 17 39 26 10 7 1 0 57 16 239
2014 Part-time 18 33 22 17 0 6 5 57 19 18
2011 Full-time 10 27 26 21 13 3 0 38 35 324
2011 Part-time 15 32 27 13 7 7 0 50 21 14
2008 Full-time 13 44 24 11 7 2 0 58 18 330
2008 Part-time 27 36 9 18 9 0 0 64 27 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 36 29 15 4 5 0 50 20 260
2017 Part-time 45 27 0 0 0 28 0 100 0 10
2014 Full-time 11 37 29 15 3 5 0 50 20 238
2014 Part-time 6 33 39 17 0 6 0 41 18 18
2011 Full-time 4 26 30 24 11 4 0 32 36 323
2011 Part-time 15 38 14 20 0 14 0 61 23 14
2008 Full-time 8 41 26 17 5 3 0 51 22 330
2008 Part-time 18 45 18 9 9 0 0 64 18 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 37 23 11 7 4 0 57 19 262
2017 Part-time 56 14 7 6 0 18 0 84 7 10
2014 Full-time 16 37 23 13 5 5 0 56 19 239
2014 Part-time 6 33 23 16 6 17 0 47 26 18
2011 Full-time 7 29 26 18 12 7 0 39 33 324
2011 Part-time 21 8 37 13 0 21 0 37 17 14
2008 Full-time 13 42 26 9 6 5 0 57 16 330
2008 Part-time 18 55 9 18 0 0 0 73 18 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 41 25 9 4 2 0 61 13 262
2017 Part-time 38 47 7 0 0 7 0 92 0 10
2014 Full-time 14 52 20 12 2 1 0 66 14 239
2014 Part-time 6 45 28 16 0 6 0 53 17 18
2011 Full-time 6 26 27 25 14 2 0 33 39 323
2011 Part-time 15 22 44 13 7 0 0 37 20 14
2008 Full-time 15 45 21 15 4 0 0 60 19 329
2008 Part-time 18 36 18 27 0 0 0 55 27 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 51 14 6 3 0 0 77 9 262
2017 Part-time 50 43 7 0 0 0 0 93 0 10
2014 Full-time 27 53 13 7 1 0 0 80 7 239
2014 Part-time 5 55 34 0 0 6 0 64 0 18
2011 Full-time 15 43 21 16 5 1 0 58 21 325
2011 Part-time 29 37 7 27 0 0 0 66 27 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 52 7 3 0 1 0 89 3 262
2017 Part-time 43 26 14 0 7 10 0 76 8 10
2014 Full-time 33 55 9 2 0 2 0 89 2 239
2014 Part-time 11 45 22 11 0 11 0 63 13 18
2011 Full-time 22 51 17 7 2 1 0 74 9 325
2011 Part-time 51 34 7 0 0 7 0 92 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 39 12 12 1 2 0 74 13 262
2017 Part-time 50 37 0 14 0 0 0 86 14 10
2014 Full-time 30 45 9 9 5 2 0 76 14 239
2014 Part-time 23 22 22 17 6 11 0 50 25 18
2011 Full-time 31 47 10 5 4 3 0 80 9 324
2011 Part-time 37 50 13 0 0 0 0 87 0 14
2008 Full-time 30 43 11 10 3 2 0 75 14 330
2008 Part-time 18 55 9 9 0 9 0 80 10 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 39 17 12 4 3 2 65 17 261
2017 Part-time 10 30 20 0 0 0 39 67 0 10
2014 Full-time 17 43 24 9 3 4 0 62 13 238
2014 Part-time 11 50 6 16 11 6 0 65 29 18
2011 Full-time 26 47 14 6 2 3 1 76 9 325
2011 Part-time 27 31 34 0 0 8 0 63 0 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 24 25 14 12 9 6 41 31 262
2017 Part-time 10 45 7 6 18 6 7 64 28 10
2014 Full-time 8 25 17 19 15 13 4 39 40 239
2014 Part-time 17 28 11 6 11 27 0 62 22 18
2011 Full-time 9 20 22 20 10 15 4 36 37 324
2011 Part-time 8 8 50 13 7 14 0 19 23 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 29 3 2 1 0 0 94 3 262
2017 Part-time 47 21 0 32 0 0 0 68 32 10
2014 Full-time 65 27 5 2 0 0 1 93 2 239
2014 Part-time 56 33 6 0 6 0 0 89 6 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 29 3 2 0 1 0 94 2 262
2017 Part-time 41 20 7 32 0 0 0 61 32 10
2014 Full-time 63 25 5 2 1 2 2 91 4 239
2014 Part-time 50 11 6 0 6 0 28 84 8 18
2011 Full-time 65 29 2 1 1 1 1 96 2 325
2011 Part-time 48 38 7 7 0 0 0 86 7 14
2008 Full-time 74 20 3 2 0 1 1 95 2 327
2008 Part-time 64 36 0 0 0 0 0 100 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 44 19 8 3 0 0 70 11 262
2017 Part-time 43 50 7 0 0 0 0 93 0 10
2014 Full-time 28 39 17 14 2 1 0 67 16 239
2014 Part-time 17 33 11 11 0 17 11 70 15 18
2011 Full-time 18 46 22 11 2 1 0 65 13 324
2011 Part-time 36 37 20 6 0 0 0 73 6 14
2008 Full-time 26 45 18 9 2 1 0 72 10 329
2008 Part-time 40 30 10 10 10 0 0 70 20 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 29 18 23 14 4 2 43 38 262
2017 Part-time 43 20 0 12 18 0 7 68 32 10
2014 Full-time 10 23 25 24 12 3 3 35 38 239
2014 Part-time 6 5 17 16 27 6 23 15 61 18
2011 Full-time 9 24 23 25 14 3 2 34 41 325
2011 Part-time 0 32 13 27 6 7 15 41 43 14
2008 Full-time 9 34 18 23 10 2 3 46 35 329
2008 Part-time 0 36 18 18 27 0 0 36 45 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 38 28 11 5 2 0 55 17 262
2017 Part-time 32 34 6 7 0 21 0 83 9 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 46 15 3 1 2 0 80 5 261
2017 Part-time 43 44 0 0 7 6 0 92 8 10
2014 Full-time 33 48 12 3 0 2 0 84 3 239
2014 Part-time 34 45 10 6 6 0 0 78 11 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 55 9 5 1 1 0 85 6 261
2017 Part-time 43 44 6 7 0 0 0 87 7 10
2014 Full-time 29 49 13 5 1 3 0 81 6 239
2014 Part-time 23 61 6 0 0 11 0 94 0 18
2011 Full-time 22 47 17 7 3 3 0 71 11 324
2011 Part-time 42 37 14 7 0 0 0 80 7 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 47 11 4 2 0 0 83 6 261
2017 Part-time 43 40 10 7 0 0 0 82 7 10
2014 Full-time 34 53 8 3 2 0 0 87 5 239
2014 Part-time 39 51 5 6 0 0 0 89 6 18
2011 Full-time 21 48 17 7 5 1 0 71 12 324
2011 Part-time 60 7 14 19 0 0 0 67 19 14
2008 Full-time 27 54 10 6 2 0 0 82 8 329
2008 Part-time 27 36 36 0 0 0 0 64 0 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 35 20 10 3 1 0 66 14 262
2017 Part-time 56 14 12 0 7 10 0 78 8 10
2014 Full-time 22 50 19 7 3 0 0 72 10 239
2014 Part-time 23 49 12 11 6 0 0 72 16 18
2011 Full-time 15 39 26 12 5 2 0 55 18 324
2011 Part-time 16 49 22 14 0 0 0 64 14 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 37 21 8 3 0 0 69 11 262
2017 Part-time 50 20 23 0 7 0 0 70 7 10
2014 Full-time 23 51 17 6 2 0 0 74 9 239
2014 Part-time 17 61 11 5 6 0 0 78 11 18
2011 Full-time 13 42 23 15 5 2 0 56 20 323
2011 Part-time 23 49 15 7 7 0 0 71 14 13
2008 Full-time 24 47 18 8 2 0 0 71 11 330
2008 Part-time 18 55 18 9 0 0 0 73 9 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 25 20 12 6 7 0 59 20 261
2017 Part-time 56 14 6 0 7 16 0 84 9 10
2014 Full-time 23 37 19 9 7 5 0 63 17 239
2014 Part-time 34 27 22 6 6 6 0 65 12 18
2011 Full-time 18 29 22 17 7 6 1 50 26 324
2011 Part-time 23 33 0 21 7 16 0 67 33 13
2008 Full-time 24 33 19 12 4 7 1 62 17 330
2008 Part-time 27 36 27 0 9 0 0 64 9 11
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 29 42 28 262
2017 Part-time 18 31 52 10
2014 Full-time 25 41 34 239
2014 Part-time 33 22 45 18
2011 Full-time 30 37 33 325
2011 Part-time 40 29 30 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 21 13 45 4 7 10 75
2014 Full-time 15 16 39 10 9999 19 61
2011 Full-time 14 6 57 12 9999 10 98
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 15 85 262
2014 Full-time 16 84 237

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 40
2014 Full-time 40 37

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 84 40
2014 Full-time 65 37

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 40
2014 Full-time 0 37

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 40
2014 Full-time 0 37

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 40
2014 Full-time 33 37

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 40
2014 Full-time 60 37

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 40
2014 Full-time 29 37

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 40
2014 Full-time 15 37

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 40
2014 Full-time 20 37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 40
2014 Full-time 57 37

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 40
2014 Full-time 30 37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 40
2014 Full-time 0 37

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 40

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 58 40
2014 Full-time 30 37

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 40
2014 Full-time 60 36

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 40
2014 Full-time 33 36

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 40
2014 Full-time 22 36

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 40
2014 Full-time 16 36

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 40

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 40
2014 Full-time 23 36

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 39

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 39
2014 Full-time 0 36

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 39

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 39
2014 Full-time 28 36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 39
2014 Full-time 22 36

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 39
2014 Full-time 47 36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 55 39
2014 Full-time 36 36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 39

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 39

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 93 7 40

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 21 18 5 4 30 9 54 16 262
2014 Full-time 9 17 15 5 4 38 12 51 18 239
2014 Part-time 5 0 33 0 6 34 23 12 13 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 46 16 7 2 5 0 74 9 261
2017 Part-time 18 45 14 10 7 6 0 67 19 10
2014 Full-time 16 36 20 5 2 19 1 66 9 238
2014 Part-time 11 23 38 0 6 23 0 44 7 18
2011 Full-time 23 50 17 4 2 4 0 76 6 322
2011 Part-time 50 28 22 0 0 0 0 78 0 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 49 18 8 2 1 7 69 11 260
2017 Part-time 0 44 10 13 32 0 0 44 45 10
2014 Full-time 11 59 16 7 1 1 5 75 8 239
2014 Part-time 6 22 16 11 6 0 39 45 28 18
2011 Full-time 14 52 19 9 0 2 5 70 9 325
2011 Part-time 0 13 35 29 0 0 23 17 38 14
2008 Full-time 14 47 17 12 3 1 6 65 16 330
2008 Part-time 9 64 0 18 0 0 9 80 20 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 27 23 4 2 24 11 55 9 260
2017 Part-time 7 6 14 14 10 43 6 26 47 10
2014 Full-time 7 21 23 8 3 29 8 45 17 239
2014 Part-time 0 23 11 0 5 39 23 60 13 18
2011 Full-time 7 25 23 10 2 25 7 47 19 325
2011 Part-time 0 7 22 7 7 20 38 16 32 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 38 10 4 0 7 6 84 5 262
2017 Part-time 23 37 0 7 0 32 0 89 11 10
2014 Full-time 28 47 8 4 1 5 6 86 5 239
2014 Part-time 11 17 11 0 0 17 45 72 0 18
2011 Full-time 30 44 10 4 1 7 5 83 5 325
2011 Part-time 20 21 15 7 0 15 23 66 11 14
2008 Full-time 24 43 15 3 1 8 6 78 5 330
2008 Part-time 18 45 18 9 0 0 9 70 10 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 38 14 5 0 10 6 77 7 262
2017 Part-time 16 30 7 7 0 39 0 76 12 10
2014 Full-time 21 49 11 3 2 9 6 81 6 239
2014 Part-time 11 11 11 0 0 22 45 66 0 18
2011 Full-time 22 44 14 4 0 12 4 78 5 324
2011 Part-time 13 14 28 7 0 15 23 43 11 14
2008 Full-time 27 44 13 5 1 4 6 79 6 330
2008 Part-time 27 27 27 9 0 0 9 60 10 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 9 91 262
2014 Full-time 5 95 239

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 88 23
2014 Full-time 100 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 23
2014 Full-time 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 23
2014 Full-time 0 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 23
2014 Full-time 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 23

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 23
2014 Full-time 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 23

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 23

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 23

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 23
2014 Full-time 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 23

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 63 23
2014 Full-time 47 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 22
2014 Full-time 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 22
2014 Full-time 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 22
2014 Full-time 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 22
2014 Full-time 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 22

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 22
2014 Full-time 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 61 22

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 86 14 23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 22 16 4 3 34 10 60 11 262
2017 Part-time 32 7 21 0 10 29 0 55 15 10
2014 Full-time 9 17 15 4 0 44 12 58 9 239
2014 Part-time 11 0 29 0 0 44 17 28 0 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 43 20 3 1 9 1 73 5 260
2017 Part-time 43 13 14 10 7 12 0 64 20 10
2014 Full-time 17 34 21 3 0 22 3 67 5 238
2014 Part-time 11 34 22 0 0 33 0 67 0 18
2011 Full-time 24 50 14 3 1 8 0 80 4 325
2011 Part-time 43 43 14 0 0 0 0 86 0 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 22 18 9 7 0 3 65 17 262

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 27 34 18 10 0 0 38 28 262
2017 Part-time 10 60 10 19 0 0 0 71 19 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 26 30 22 9 0 0 38 31 261
2017 Part-time 10 52 31 7 0 0 0 62 7 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 22 27 21 12 0 0 40 33 260
2017 Part-time 10 20 62 7 0 0 0 31 7 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 24 22 10 4 0 5 63 14 259

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 31 23 14 9 0 0 54 23 261
2017 Part-time 16 60 7 6 0 0 10 85 7 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 32 32 12 4 0 1 51 17 261
2017 Part-time 43 38 6 14 0 0 0 80 14 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 28 31 18 10 0 0 42 28 262
2017 Part-time 50 20 30 0 0 0 0 70 0 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 31 21 24 5 0 0 50 29 262
2017 Part-time 50 31 20 0 0 0 0 80 0 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 33 23 14 7 0 1 54 22 262
2017 Part-time 24 76 0 0 0 0 0 100 0 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 22 13 6 2 0 2 78 8 262

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 9 5 7 4 1 4 83 11 262

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 22 8 8 2 0 3 82 10 262

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 17 9 10 6 0 2 75 16 261

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 10 5 4 1 0 28 86 7 261

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 71 14 6 2 0 0 6 91 3 261

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 10 8 5 7 0 3 80 12 262

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 26 13 5 1 0 2 80 7 261

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 26 41 19 4 0 0 36 23 262
2017 Part-time 10 20 63 7 0 0 0 30 7 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 23 39 24 11 0 0 35 26 262
2017 Part-time 0 7 30 38 25 0 0 63 7 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 50 22 5 2 1 0 69 8 262
2017 Part-time 0 69 31 0 0 0 0 69 0 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 45 18 17 6 2 0 59 23 261
2017 Part-time 10 77 6 0 7 0 0 87 7 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 10 90 262
2014 Full-time 6 94 239

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 68 32 27
2014 Full-time 66 34 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 4 22 9 11 0 0 58 20 18
2014 Full-time 21 48 20 0 0 0 10 78 0 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 23 16 7 6 2 1 46 54 262
2017 Part-time 54 0 0 6 32 7 0 58 42 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 137

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 137

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 137

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 137

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 137

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 137

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 11 63 11 10 3 2 137

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 32 10 12 7 1 4 69 20 138

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 4 11 7 10 16 6 46 30 55 138
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