2017 Public Service Employee Survey Results for Canadian Space Agency by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	40	1	13	0	85	13	83
2017	Non-visible minority	47	41	5	4	2	89	6	373
2014	Visible minority	47	37	9	7	0	85	7	54
2014	Non-visible minority	44	44	5	6	2	88	8	396
2011	Visible minority	48	40	7	5	1	88	6	84
2011	Non-visible minority	55	35	3	5	2	90	6	528
2008	Visible minority	48	42	1	4	4	90	9	67
2008	Non-visible minority	53	37	4	5	1	90	7	477

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	29	4	4	0	0	0	91	4	83
2017	Non-visible minority	57	31	6	3	1	1	2	90	3	372
2014	Visible minority	60	30	7	4	0	0	0	89	4	54
2014	Non-visible minority	57	31	5	5	0	0	1	89	5	395
2011	Visible minority	61	31	1	5	1	1	0	93	6	84
2011	Non-visible minority	62	26	4	5	2	0	1	88	7	528
2008	Visible minority	67	25	4	3	0	0	0	93	3	67
2008	Non-visible minority	60	23	8	5	3	1	1	84	8	476

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	26	8	6	1	0	85	7	83
2017	Non-visible minority	45	30	9	11	4	1	76	15	373
2014	Visible minority	63	29	2	4	2	0	93	6	54
2014	Non-visible minority	45	31	8	12	3	0	76	15	396
2011	Visible minority	67	24	1	8	0	0	91	8	84
2011	Non-visible minority	47	30	9	9	4	1	78	13	528
2008	Visible minority	61	21	9	4	3	1	83	8	67
2008	Non-visible minority	44	33	8	9	5	1	77	14	477

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	30	6	5	2	86	7	83
2017	Non-visible minority	50	34	8	5	3	84	8	372
2014	Visible minority	50	40	5	0	6	89	6	54
2014	Non-visible minority	52	35	5	6	2	87	8	396
2011	Visible minority	47	48	3	2	0	95	2	84
2011	Non-visible minority	51	33	6	7	2	84	9	528

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	44	6	8	1	1	85	9	83
2017	Non-visible minority	42	40	9	6	3	0	82	9	373
2014	Visible minority	29	40	15	9	7	0	69	16	54
2014	Non-visible minority	39	41	11	6	3	0	80	9	396
2011	Visible minority	42	33	15	8	1	1	76	9	84
2011	Non-visible minority	43	40	10	4	2	1	83	7	528
2008	Visible minority	31	43	7	15	1	1	76	17	67
2008	Non-visible minority	37	39	13	8	1	2	78	9	477

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	36	4	3	2	1	90	6	83
2017	Non-visible minority	47	41	8	3	1	0	88	4	372
2014	Visible minority	40	48	4	6	0	2	90	6	54
2014	Non-visible minority	40	43	10	6	2	0	82	8	396
2011	Visible minority	49	34	7	8	2	0	83	10	83
2011	Non-visible minority	52	33	9	4	2	0	86	6	528
2008	Visible minority	54	31	6	7	1	0	85	9	67
2008	Non-visible minority	44	41	7	6	1	0	85	8	477

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	34	7	4	3	0	1	85	8	83
2017	Non-visible minority	50	39	6	4	1	0	0	89	5	373
2014	Visible minority	46	34	8	11	2	0	0	79	13	54
2014	Non-visible minority	48	34	8	7	2	0	0	83	9	396
2011	Visible minority	48	31	11	4	5	1	0	80	9	84
2011	Non-visible minority	49	39	6	4	2	0	0	88	6	528
2008	Visible minority	49	39	1	6	4	0	0	88	10	67
2008	Non-visible minority	44	41	6	6	1	0	0	86	8	477

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	36	3	2	1	0	93	3	83
2017	Non-visible minority	62	33	4	1	1	0	95	1	372
2014	Visible minority	40	41	13	2	2	2	83	4	54
2014	Non-visible minority	55	35	5	4	0	0	91	4	394

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	31	13	8	4	0	5	73	13	83
2017	Non-visible minority	46	37	9	5	3	0	0	83	7	373
2014	Visible minority	43	27	14	7	4	2	4	73	12	54
2014	Non-visible minority	35	39	15	6	3	1	1	75	10	396
2011	Visible minority	32	45	12	5	5	1	0	78	9	84
2011	Non-visible minority	41	37	11	6	3	0	1	79	10	528

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	25	11	16	7	3	11	61	26	83
2017	Non-visible minority	45	23	9	9	4	1	8	76	15	371
2014	Visible minority	27	27	14	10	13	0	8	59	25	54
2014	Non-visible minority	42	30	8	9	4	0	7	77	14	396
2011	Visible minority	32	26	11	12	9	2	9	65	23	84
2011	Non-visible minority	44	27	8	7	6	1	7	77	15	528
2008	Visible minority	30	22	16	10	16	1	3	55	28	67
2008	Non-visible minority	42	31	5	11	5	0	6	77	17	475

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	43	9	7	2	82	9	83
2017	Non-visible minority	40	43	9	6	2	83	8	373
2014	Visible minority	36	39	15	9	0	76	9	54
2014	Non-visible minority	35	41	12	8	4	76	12	396
2011	Visible minority	47	32	14	6	1	79	7	84
2011	Non-visible minority	42	41	10	4	3	83	7	528
2008	Visible minority	42	32	18	6	2	74	8	66
2008	Non-visible minority	41	39	10	7	2	80	10	475

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	35	13	19	10	57	29	83
2017	Non-visible minority	27	43	13	12	5	70	17	373
2014	Visible minority	21	33	23	14	9	54	23	54
2014	Non-visible minority	22	42	16	15	5	64	20	396
2011	Visible minority	21	40	19	9	10	61	20	84
2011	Non-visible minority	26	40	17	13	5	65	18	527

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	42	21	10	3	0	0	66	13	83
2017	Non-visible minority	29	44	13	9	5	0	0	73	14	373

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	35	16	7	2	0	76	9	83
2017	Non-visible minority	42	40	10	5	4	0	82	9	371
2014	Visible minority	36	44	15	2	0	4	83	2	54
2014	Non-visible minority	35	43	14	7	1	0	78	8	396
2011	Visible minority	48	40	7	1	2	1	90	4	84
2011	Non-visible minority	40	43	8	5	2	1	84	8	528
2008	Visible minority	49	31	13	3	3	0	81	6	67
2008	Non-visible minority	44	36	12	5	3	0	80	8	475

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	42	18	9	4	0	0	68	14	83
2017	Non-visible minority	34	37	13	10	5	1	0	71	16	372

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	33	9	0	1	90	1	83
2017	Non-visible minority	50	39	8	2	1	89	3	373
2014	Visible minority	59	33	5	4	0	91	4	54
2014	Non-visible minority	58	30	9	2	1	88	3	396
2011	Visible minority	67	25	8	0	0	92	0	84
2011	Non-visible minority	60	32	5	1	1	93	3	528

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	42	16	11	6	0	68	16	83
2017	Non-visible minority	33	45	11	7	4	1	78	10	372
2014	Visible minority	21	38	14	13	14	0	59	27	54
2014	Non-visible minority	26	47	14	9	4	0	73	13	396
2011	Visible minority	26	45	14	7	7	1	71	14	84
2011	Non-visible minority	38	42	9	6	4	0	81	10	528

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	27	12	13	7	68	20	83
2017	Non-visible minority	38	36	11	10	4	74	15	373
2014	Visible minority	23	47	13	9	9	69	18	54
2014	Non-visible minority	32	41	13	10	4	72	14	396

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	37	8	13	7	0	0	73	19	83
2017	Non-visible minority	33	40	13	9	3	1	0	73	13	372
2014	Visible minority	28	34	21	9	7	0	0	62	16	54
2014	Non-visible minority	30	42	15	9	3	0	0	72	12	396
2011	Visible minority	36	44	7	9	1	1	1	82	11	84
2011	Non-visible minority	35	42	14	6	3	0	0	77	9	528

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	38	8	2	2	87	4	83
2017	Non-visible minority	44	41	10	4	2	85	5	373
2014	Visible minority	50	36	13	2	0	85	2	54
2014	Non-visible minority	45	36	12	5	2	81	7	396
2011	Visible minority	57	29	10	4	1	85	5	84
2011	Non-visible minority	49	40	6	3	2	89	4	528
2008	Visible minority	48	36	13	3	0	84	3	67
2008	Non-visible minority	45	44	5	5	1	89	6	476

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	42	14	8	3	0	75	11	83
2017	Non-visible minority	28	34	16	15	7	0	63	22	372
2014	Visible minority	24	36	29	8	3	0	60	11	54
2014	Non-visible minority	26	41	17	10	5	0	68	15	396
2011	Visible minority	22	47	22	7	2	0	69	9	84
2011	Non-visible minority	22	34	22	14	8	1	56	22	528
2008	Visible minority	12	49	27	7	4	0	61	12	67
2008	Non-visible minority	17	29	26	16	12	0	46	28	476

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	25	39	25	2	0	2	27	33	82
2017	Non-visible minority	12	26	41	13	6	0	2	19	38	370
2014	Visible minority	12	35	26	15	9	0	2	25	48	53
2014	Non-visible minority	12	34	35	14	5	0	1	19	46	396
2011	Visible minority	8	21	28	26	7	1	8	37	33	83
2011	Non-visible minority	10	30	36	15	6	0	1	22	41	525
2008	Visible minority	19	21	33	18	3	0	6	22	43	67
2008	Non-visible minority	13	36	32	13	5	0	1	18	50	476

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	11	31	19	23	4	4	46	21	81
2017	Non-visible minority	8	21	34	22	10	2	3	34	30	370
2014	Visible minority	21	14	20	24	9	4	8	37	40	54
2014	Non-visible minority	15	25	34	15	7	1	3	22	42	395
2011	Visible minority	5	10	22	29	19	5	11	56	17	81
2011	Non-visible minority	6	19	34	23	14	2	2	39	25	525
2008	Visible minority	10	21	27	24	7	4	6	35	35	67
2008	Non-visible minority	13	34	26	15	9	1	2	25	48	476

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	31	22	11	7	3	4	20	57	83
2017	Non-visible minority	24	33	27	7	5	1	3	13	59	372
2014	Visible minority	27	18	31	16	0	2	5	17	49	54
2014	Non-visible minority	33	29	23	8	4	1	2	13	64	396
2011	Visible minority	9	24	39	11	7	4	7	20	37	83
2011	Non-visible minority	18	29	29	13	8	1	1	22	48	526
2008	Visible minority	24	18	27	12	9	1	9	23	47	67
2008	Non-visible minority	21	33	28	12	4	1	1	16	56	477

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	17	30	21	21	1	3	44	25	82
2017	Non-visible minority	9	24	34	21	9	0	2	31	34	372
2014	Visible minority	10	20	33	25	4	2	6	32	32	54
2014	Non-visible minority	8	25	39	19	7	1	2	26	34	395
2011	Visible minority	6	14	39	26	8	2	5	37	22	83
2011	Non-visible minority	8	27	33	22	8	1	1	31	36	526
2008	Visible minority	10	16	34	21	12	0	6	35	29	67
2008	Non-visible minority	13	34	33	13	5	1	1	18	48	477

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	33	19	19	14	1	3	35	46	82
2017	Non-visible minority	17	29	26	14	8	1	5	24	49	371
2014	Visible minority	19	33	28	11	7	0	2	19	53	54
2014	Non-visible minority	21	34	26	10	4	1	4	15	57	395
2011	Visible minority	13	20	26	25	6	2	8	34	36	83
2011	Non-visible minority	19	31	27	14	7	1	3	21	51	525
2008	Visible minority	21	24	25	13	7	0	9	23	49	67
2008	Non-visible minority	21	31	25	14	6	0	2	21	53	477

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	2	10	22	29	20	1	16	59	14	82
2017	Non-visible minority	6	16	27	26	18	3	4	47	24	372
2014	Visible minority	7	7	15	19	26	8	19	60	20	53
2014	Non-visible minority	4	13	28	31	17	1	5	52	18	396
2011	Visible minority	2	11	17	31	19	9	11	62	16	83
2011	Non-visible minority	4	12	28	28	20	3	5	52	17	525
2008	Visible minority	10	18	25	27	6	1	12	38	33	67
2008	Non-visible minority	12	20	26	25	11	3	4	39	33	476

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	20	34	14	8	2	6	24	39	82
2017	Non-visible minority	14	26	40	12	6	1	2	18	41	373
2014	Visible minority	18	26	20	24	6	0	7	31	47	54
2014	Non-visible minority	15	27	38	10	6	1	2	17	44	395

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	29	1	4	1	0	0	93	6	83
2017	Non-visible minority	59	26	6	5	1	1	1	87	7	373
2014	Visible minority	71	20	5	4	0	0	0	91	4	54
2014	Non-visible minority	61	25	7	5	1	0	1	87	6	396
2011	Visible minority	59	33	3	4	1	0	0	92	5	84
2011	Non-visible minority	60	24	6	9	1	0	0	84	10	528
2008	Visible minority	57	21	13	6	0	0	3	80	6	67
2008	Non-visible minority	63	20	5	7	3	0	1	84	11	477

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	37	10	6	6	7	9	74	14	83
2017	Non-visible minority	28	36	13	8	6	5	6	70	15	373
2014	Visible minority	24	27	25	2	7	4	11	60	10	54
2014	Non-visible minority	29	33	15	9	6	4	3	68	16	396

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	37	12	5	4	1	0	78	10	83
2017	Non-visible minority	48	35	8	4	3	0	1	85	7	373
2014	Visible minority	38	29	15	9	7	2	0	69	16	54
2014	Non-visible minority	48	33	9	7	3	1	0	81	10	396

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	34	12	8	3	3	2	76	11	83
2017	Non-visible minority	40	42	10	3	2	2	1	85	5	373
2014	Visible minority	33	40	11	7	3	0	6	77	11	54
2014	Non-visible minority	35	47	10	5	1	1	1	83	6	396
2011	Visible minority	40	35	10	7	5	2	1	78	12	84
2011	Non-visible minority	41	40	9	5	3	1	1	82	8	527
2008	Visible minority	34	24	19	12	7	3	0	60	20	67
2008	Non-visible minority	33	42	10	9	3	3	1	78	12	477

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	33	10	9	7	14	4	69	19	83
2017	Non-visible minority	33	35	10	8	5	9	1	76	13	372
2014	Visible minority	25	22	20	9	5	13	6	58	18	54
2014	Non-visible minority	35	29	14	7	4	8	3	72	13	396
2011	Visible minority	33	28	13	7	7	9	2	69	16	84
2011	Non-visible minority	39	31	11	6	6	7	1	75	13	527
2008	Visible minority	25	27	13	6	10	16	1	64	20	67
2008	Non-visible minority	33	31	15	8	5	7	1	70	14	476

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	19	21	7	7	28	7	45	21	83
2017	Non-visible minority	11	20	20	12	7	23	7	44	26	373
2014	Visible minority	9	20	12	11	11	27	9	47	34	54
2014	Non-visible minority	11	24	18	16	8	19	4	46	31	395

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	32	14	7	2	77	10	83
2017	Non-visible minority	52	38	6	3	1	90	4	373
2014	Visible minority	42	39	7	7	5	81	12	54
2014	Non-visible minority	48	40	8	3	1	88	4	396

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	40	13	6	3	0	1	77	10	83
2017	Non-visible minority	41	39	11	5	2	1	0	81	7	372
2014	Visible minority	35	43	9	9	2	2	0	80	11	54
2014	Non-visible minority	36	42	11	8	3	1	0	78	11	396
2011	Visible minority	36	37	15	5	6	1	1	74	11	84
2011	Non-visible minority	37	36	13	9	5	1	0	73	14	528
2008	Visible minority	27	39	9	13	12	0	0	66	25	67
2008	Non-visible minority	29	34	16	13	6	0	1	64	20	476

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	36	10	3	3	1	2	83	7	83
2017	Non-visible minority	48	36	8	3	1	2	1	87	5	373
2014	Visible minority	42	31	14	7	3	2	0	75	11	54
2014	Non-visible minority	44	36	11	3	2	3	0	84	5	396
2011	Visible minority	36	32	20	5	4	2	1	70	8	84
2011	Non-visible minority	46	33	12	5	3	1	0	80	8	528
2008	Visible minority	33	31	15	7	9	3	1	67	17	67
2008	Non-visible minority	36	32	17	8	4	1	1	70	12	477

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	34	12	3	3	0	0	82	6	83
2017	Non-visible minority	44	41	7	5	2	1	1	87	6	373
2014	Visible minority	46	34	9	7	4	0	0	80	11	54
2014	Non-visible minority	40	40	11	5	3	1	0	80	9	395
2011	Visible minority	38	33	19	5	4	0	1	72	8	84
2011	Non-visible minority	42	38	10	6	3	0	0	80	9	528
2008	Visible minority	34	33	12	7	13	0	0	67	21	67
2008	Non-visible minority	35	34	14	12	5	0	0	69	17	476

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	80	14	3	2	1	0	0	93	3	83
2017	Non-visible minority	76	18	3	2	0	0	1	95	2	372
2014	Visible minority	78	18	2	2	0	0	0	96	2	54
2014	Non-visible minority	78	15	3	3	1	0	1	93	4	396
2011	Visible minority	71	19	5	1	1	1	1	92	2	84
2011	Non-visible minority	80	13	2	3	1	0	0	94	4	528
2008	Visible minority	79	13	3	3	0	0	1	94	3	67
2008	Non-visible minority	83	10	2	3	1	0	1	94	4	475

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	26	7	3	4	5	12	83	9	82
2017	Non-visible minority	48	29	8	6	2	5	4	84	8	373
2014	Visible minority	38	24	22	6	6	0	6	65	12	54
2014	Non-visible minority	41	29	7	7	5	5	4	78	14	396
2011	Visible minority	40	29	11	7	8	2	2	72	16	84
2011	Non-visible minority	46	31	8	7	3	3	3	81	10	528

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	31	4	5	3	0	0	87	9	83
2017	Non-visible minority	59	28	5	4	2	1	1	89	5	373

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	32	10	3	4	2	0	82	8	83
2017	Non-visible minority	57	30	6	3	2	2	1	89	5	373

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	28	11	4	5	1	79	10	83
2017	Non-visible minority	52	30	10	4	3	1	83	7	373
2014	Visible minority	37	36	20	4	3	0	73	7	54
2014	Non-visible minority	47	33	10	6	2	0	81	9	396

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	39	25	13	8	3	4	51	22	25
2017	Non-visible minority	26	31	21	6	2	3	12	67	9	127
2014	Visible minority	16	32	15	8	8	0	21	61	20	13
2014	Non-visible minority	18	44	15	8	2	2	12	72	11	121

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	27	17	8	9	10	0	62	18	83
2017	Non-visible minority	23	37	19	11	4	6	0	64	16	373
2014	Visible minority	25	25	19	5	10	15	0	60	18	54
2014	Non-visible minority	24	43	18	8	3	5	0	70	11	396
2011	Visible minority	23	38	17	9	3	9	0	67	14	84
2011	Non-visible minority	24	34	19	11	5	7	1	62	17	528

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	31	21	13	9	7	54	24	83
2017	Non-visible minority	19	33	24	13	8	3	54	21	373
2014	Visible minority	17	30	31	7	8	7	50	16	54
2014	Non-visible minority	18	43	20	12	4	2	63	17	396
2011	Visible minority	22	43	21	7	7	1	65	14	84
2011	Non-visible minority	24	36	21	11	6	2	61	17	528
2008	Visible minority	19	25	24	18	12	1	45	30	67
2008	Non-visible minority	18	41	21	11	7	2	60	18	477

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	25	29	10	10	10	1	45	22	83
2017	Non-visible minority	10	32	29	16	9	5	0	44	26	373
2014	Visible minority	15	28	31	11	8	7	0	46	21	54
2014	Non-visible minority	12	37	26	15	5	6	0	51	21	396
2011	Visible minority	10	42	23	8	8	7	1	57	18	84
2011	Non-visible minority	12	37	21	18	7	5	0	52	26	528
2008	Visible minority	7	21	30	21	13	6	1	31	37	67
2008	Non-visible minority	7	35	25	18	8	7	0	46	28	476

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	29	21	13	9	12	0	51	24	83
2017	Non-visible minority	19	34	22	15	8	3	0	54	23	373
2014	Visible minority	15	30	24	9	10	11	0	51	22	54
2014	Non-visible minority	20	39	20	10	6	5	0	63	16	396
2011	Visible minority	24	42	15	6	7	6	0	70	14	84
2011	Non-visible minority	23	38	16	12	7	4	0	63	20	528
2008	Visible minority	16	28	19	16	12	7	0	48	31	67
2008	Non-visible minority	15	39	19	14	6	6	1	59	22	477

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	36	17	11	8	12	60	21	82
2017	Non-visible minority	16	45	19	13	6	1	61	20	372
2014	Visible minority	13	40	26	11	5	6	56	17	54
2014	Non-visible minority	18	38	24	14	5	2	57	19	396
2011	Visible minority	15	56	12	12	2	2	73	15	84
2011	Non-visible minority	14	40	20	16	7	2	56	24	526
2008	Visible minority	12	34	25	12	16	0	46	28	67
2008	Non-visible minority	16	40	22	13	7	2	57	20	477

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	43	19	8	8	4	0	64	16	83
2017	Non-visible minority	23	43	14	13	6	1	0	67	19	371
2014	Visible minority	25	44	16	5	5	0	4	72	11	54
2014	Non-visible minority	25	45	17	10	3	1	0	70	13	396
2011	Visible minority	27	43	14	11	3	2	0	72	14	83
2011	Non-visible minority	19	41	16	17	6	1	0	61	23	528

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	40	11	3	2	8	2	82	6	83
2017	Non-visible minority	34	50	10	2	1	4	0	87	3	372
2014	Visible minority	27	42	14	2	2	12	2	80	4	54
2014	Non-visible minority	36	43	10	5	1	4	1	83	6	396
2011	Visible minority	35	43	9	4	4	5	0	82	8	83
2011	Non-visible minority	32	43	13	5	2	5	1	78	8	528

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	40	19	9	4	5	0	67	14	83
2017	Non-visible minority	36	43	11	7	2	1	1	80	9	372
2014	Visible minority	35	47	7	9	2	0	0	82	11	54
2014	Non-visible minority	39	43	10	5	2	1	0	83	7	396
2011	Visible minority	31	37	11	8	8	5	0	71	17	83
2011	Non-visible minority	40	37	10	7	2	3	1	80	10	528
2008	Visible minority	21	28	13	16	10	6	4	55	30	67
2008	Non-visible minority	25	38	14	12	6	4	1	66	19	477

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	39	25	7	7	8	0	58	15	83
2017	Non-visible minority	25	41	19	7	2	5	1	71	9	371
2014	Visible minority	20	55	12	6	4	4	0	78	10	54
2014	Non-visible minority	35	42	12	6	2	3	0	80	8	396
2011	Visible minority	25	42	11	8	7	7	0	71	16	83
2011	Non-visible minority	21	45	15	9	4	5	1	70	14	528

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	19	20	19	16	4	6	39	39	83
2017	Non-visible minority	16	25	18	15	10	12	4	49	30	371
2014	Visible minority	22	16	18	21	21	2	0	39	43	54
2014	Non-visible minority	15	29	19	15	10	10	2	50	28	396
2011	Visible minority	9	22	22	7	19	14	8	40	33	84
2011	Non-visible minority	13	26	19	15	8	16	3	48	28	528

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	34	1	7	1	4	1	91	8	83
2017	Non-visible minority	53	33	7	5	1	1	0	87	6	373
2014	Visible minority	55	26	7	7	0	0	4	85	7	54
2014	Non-visible minority	48	38	5	6	1	0	1	88	7	395

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	29	3	4	1	0	0	91	6	83
2017	Non-visible minority	59	30	4	3	1	2	1	92	4	373
2014	Visible minority	52	35	6	3	0	4	0	91	4	54
2014	Non-visible minority	59	29	5	3	0	2	1	91	3	396
2011	Visible minority	62	30	7	1	0	0	0	92	1	84
2011	Non-visible minority	60	29	5	3	0	1	2	92	3	528
2008	Visible minority	61	22	7	6	0	1	1	86	6	67
2008	Non-visible minority	61	26	6	2	1	1	3	90	3	476

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	31	17	10	10	1	5	61	21	83
2017	Non-visible minority	27	43	14	9	6	2	0	71	15	371
2014	Visible minority	16	35	16	14	14	0	4	53	30	54
2014	Non-visible minority	25	40	17	9	6	2	0	66	16	396
2011	Visible minority	24	37	11	17	8	3	0	64	26	84
2011	Non-visible minority	32	37	13	11	5	1	0	70	17	528
2008	Visible minority	15	33	16	13	19	3	0	49	34	67
2008	Non-visible minority	23	35	17	15	8	1	1	59	24	477

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	16	15	19	25	1	8	34	49	83
2017	Non-visible minority	12	20	18	25	19	2	4	34	48	371
2014	Visible minority	7	15	18	24	32	0	4	23	58	54
2014	Non-visible minority	7	20	17	25	26	2	3	28	54	396
2011	Visible minority	9	27	20	13	24	3	3	39	40	84
2011	Non-visible minority	11	22	18	21	22	1	4	35	46	528
2008	Visible minority	15	16	19	13	33	0	3	32	48	67
2008	Non-visible minority	11	25	14	24	21	1	4	37	48	476

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	36	18	12	9	4	4	57	23	83
2017	Non-visible minority	19	43	22	8	5	3	0	64	13	372

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	39	9	6	6	3	80	12	83
2017	Non-visible minority	43	44	8	2	0	3	89	2	372
2014	Visible minority	33	27	27	6	5	2	61	11	54
2014	Non-visible minority	45	39	11	2	1	3	86	3	396

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	35	13	5	7	1	75	12	83
2017	Non-visible minority	41	43	12	2	1	1	85	3	373
2014	Visible minority	35	30	20	6	7	2	67	13	54
2014	Non-visible minority	43	41	8	3	1	2	87	5	396
2011	Visible minority	37	45	10	4	4	1	83	7	84
2011	Non-visible minority	39	43	10	3	2	2	84	6	528

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	40	6	6	4	0	84	10	83
2017	Non-visible minority	49	39	8	2	2	0	88	4	373
2014	Visible minority	41	40	9	4	7	0	81	11	54
2014	Non-visible minority	51	37	8	2	2	0	88	4	394
2011	Visible minority	43	46	7	4	1	0	89	5	84
2011	Non-visible minority	46	41	7	3	2	0	88	5	527
2008	Visible minority	24	43	21	6	6	0	67	12	67
2008	Non-visible minority	34	46	11	6	3	1	80	9	477

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	28	16	7	4	0	1	72	12	83
2017	Non-visible minority	40	33	17	5	4	1	0	73	9	372
2014	Visible minority	38	36	22	0	4	0	0	75	4	54
2014	Non-visible minority	37	38	14	8	4	0	0	75	11	396
2011	Visible minority	44	35	13	5	3	0	0	79	8	84
2011	Non-visible minority	41	37	12	5	4	0	0	79	9	528

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	28	18	11	3	0	67	14	83
2017	Non-visible minority	35	39	16	6	3	0	75	10	373
2014	Visible minority	31	43	18	0	5	2	76	5	54
2014	Non-visible minority	34	41	13	9	3	0	75	12	396
2011	Visible minority	39	43	7	7	3	0	82	10	84
2011	Non-visible minority	39	40	11	5	4	0	79	9	528
2008	Visible minority	24	36	24	7	6	3	62	14	67
2008	Non-visible minority	29	43	17	10	1	0	72	11	477

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	26	26	9	4	0	0	61	13	83
2017	Non-visible minority	42	27	14	5	6	3	2	73	12	373
2014	Visible minority	40	27	22	6	5	0	0	67	11	54
2014	Non-visible minority	41	29	13	9	3	4	0	73	13	396
2011	Visible minority	43	29	10	7	6	6	0	76	14	84
2011	Non-visible minority	46	24	12	8	5	4	0	74	14	528
2008	Visible minority	27	30	16	13	9	4	0	59	23	67
2008	Non-visible minority	36	29	16	10	6	3	1	67	16	477

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	26	46	28	83
2017	Non-visible minority	22	49	29	371
2014	Visible minority	20	40	40	54
2014	Non-visible minority	16	49	35	396
2011	Visible minority	27	47	26	84
2011	Non-visible minority	21	57	23	528

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	9	33	27	16	16	0	18
2017	Non-visible minority	17	27	35	11	5	5	83
2014	Visible minority	0	45	55	0	9999	0	11
2014	Non-visible minority	22	26	27	18	9999	7	63
2011	Visible minority	13	26	37	4	9999	20	22
2011	Non-visible minority	20	24	34	10	9999	13	107

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	26	74	83
2017	Non-visible minority	10	90	373
2014	Visible minority	30	70	54
2014	Non-visible minority	15	85	395

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	21
2017	Non-visible minority	40	37
2014	Visible minority	52	17
2014	Non-visible minority	51	57

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	21
2017	Non-visible minority	57	37
2014	Visible minority	65	17
2014	Non-visible minority	54	57

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	21
2017	Non-visible minority	37
2014	Visible minority	17
2014	Non-visible minority	57

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	21
2014	Visible minority	0	17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Visible minority	21
2014	Visible minority	17
2014	Non-visible minority	57

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Visible minority	21
2014	Visible minority	17
2014	Non-visible minority	57

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	20
2017	Non-visible minority	36	37
2014	Visible minority	41	17
2014	Non-visible minority	36	57

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	20
2017	Non-visible minority	47	37
2014	Non-visible minority	40	57

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	53	20
2017	Non-visible minority	46	37
2014	Visible minority	52	17
2014	Non-visible minority	49	57

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	20
2017	Non-visible minority	34	37
2014	Visible minority	43	17
2014	Non-visible minority	33	57

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	20
2017	Non-visible minority	38	37
2014	Visible minority	29	17
2014	Non-visible minority	24	57

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	20
2017	Non-visible minority	52	37
2014	Visible minority	60	17
2014	Non-visible minority	57	57

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	20
2017	Non-visible minority	32	37
2014	Non-visible minority	17	57

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Visible minority	20
2017	Non-visible minority	37
2014	Visible minority	17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	37
2014	Visible minority	0	17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	20
2017	Non-visible minority	33	37
2014	Visible minority	42	17
2014	Non-visible minority	43	57

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	20
2017	Non-visible minority	13	37
2014	Visible minority	29	17
2014	Non-visible minority	20	57

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	20
2017	Non-visible minority	70	37
2014	Visible minority	29	17
2014	Non-visible minority	62	57

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	20
2017	Non-visible minority	28	37
2014	Non-visible minority	32	57

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	37
2014	Non-visible minority	16	57

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	20
2017	Non-visible minority	25	37
2014	Non-visible minority	26	57

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	37
2014	Non-visible minority	19	57

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	20
2014	Visible minority	53	17
2014	Non-visible minority	18	57

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	36
2014	Non-visible minority	10	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	36
2014	Non-visible minority	19	54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	36
2014	Non-visible minority	15	54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	36
2014	Non-visible minority	9	54

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	36

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	20	36

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	36
2014	Non-visible minority	12	54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	19
2017	Non-visible minority	22	36
2014	Non-visible minority	13	54

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	36
2014	Non-visible minority	18	54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	19
2017	Non-visible minority	41	36
2014	Visible minority	43	16
2014	Non-visible minority	35	54

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Visible minority	19
2017	Non-visible minority	36
2014	Non-visible minority	54

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	19
2017	Non-visible minority	47	36
2014	Visible minority	31	16
2014	Non-visible minority	45	54

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	36

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	36
2014	Non-visible minority	15	54

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	96	4	21
2017	Non-visible minority	97	3	36

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	10	13	9	10	29	16	42	34	83
2017	Non-visible minority	14	18	13	6	4	37	8	59	18	372
2014	Visible minority	17	15	22	12	9	17	9	42	29	54
2014	Non-visible minority	15	19	16	8	4	33	5	55	19	395

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	33	11	7	7	15	0	71	16	83
2017	Non-visible minority	29	40	16	5	2	7	1	75	8	372
2014	Visible minority	32	33	14	6	7	7	0	71	13	54
2014	Non-visible minority	34	41	12	5	3	5	0	79	8	395
2011	Visible minority	25	47	2	6	7	11	2	82	15	83
2011	Non-visible minority	31	39	12	6	2	9	0	78	9	528

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	45	9	2	1	1	10	87	4	83
2017	Non-visible minority	22	49	12	6	2	1	8	77	9	373
2014	Visible minority	26	54	13	2	0	2	4	85	2	54
2014	Non-visible minority	22	52	14	5	0	1	6	80	5	396
2011	Visible minority	27	46	13	4	1	5	5	80	5	84
2011	Non-visible minority	24	51	11	6	2	0	6	80	8	526
2008	Visible minority	27	43	13	10	1	3	1	73	13	67
2008	Non-visible minority	24	48	11	8	1	0	7	78	10	475

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	24	17	5	6	17	17	58	17	83
2017	Non-visible minority	13	18	19	4	2	35	9	55	12	372
2014	Visible minority	9	22	29	2	3	24	10	48	8	54
2014	Non-visible minority	9	22	22	5	2	30	9	52	11	396
2011	Visible minority	8	22	22	8	5	25	10	47	20	84
2011	Non-visible minority	6	14	22	7	4	36	10	39	21	527

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	34	9	2	2	9	12	83	6	83
2017	Non-visible minority	45	34	7	0	0	7	7	92	1	373
2014	Visible minority	40	33	12	4	0	8	4	82	4	54
2014	Non-visible minority	43	38	5	1	1	6	5	92	2	396
2011	Visible minority	28	35	17	5	2	7	6	72	8	84
2011	Non-visible minority	43	33	6	4	1	7	6	87	5	527
2008	Visible minority	31	40	10	0	6	10	1	81	7	67
2008	Non-visible minority	35	37	12	3	0	7	6	82	4	476

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	27	12	3	2	17	13	75	8	83
2017	Non-visible minority	38	33	11	2	0	9	6	84	2	373
2014	Visible minority	31	32	15	4	2	13	4	76	6	54
2014	Non-visible minority	33	40	8	1	1	13	5	89	1	395
2011	Visible minority	27	36	15	3	2	9	6	75	7	84
2011	Non-visible minority	36	33	10	2	1	12	6	84	4	527
2008	Visible minority	24	33	18	5	9	9	2	64	15	66
2008	Non-visible minority	32	39	12	6	1	4	5	79	8	476

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	15	85	83
2017	Non-visible minority	4	96	373
2014	Visible minority	22	78	54
2014	Non-visible minority	4	96	394

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	14
2014	Non-visible minority	33	18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	100	14
2017	Non-visible minority	81	15
2014	Visible minority	66	12
2014	Non-visible minority	79	18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	15
2014	Visible minority	12
2014	Non-visible minority	18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	15
2014	Visible minority	12
2014	Non-visible minority	18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2014	Non-visible minority	0	18

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2014	Non-visible minority	0	18

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	14

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	64	14
2017	Non-visible minority	0	15

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	36	15
2014	Non-visible minority	48	18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	15
2014	Visible minority	11
2014	Non-visible minority	18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2017	Non-visible minority	0	15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	15
2014	Visible minority	11
2014	Non-visible minority	18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2017	Non-visible minority	33	15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	15
2014	Visible minority	11
2014	Non-visible minority	18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	14
2017	Non-visible minority	40	15
2014	Visible minority	0	12
2014	Non-visible minority	55	18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	15
2014	Visible minority	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	15
2014	Visible minority	0	12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2014	Visible minority	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	Total responses
2017	Visible minority	14
2014	Visible minority	12
2014	Non-visible minority	18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	14
2017	Non-visible minority	60	15
2014	Visible minority	83	12
2014	Non-visible minority	28	18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	15
2014	Visible minority	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	15
2014	Visible minority	12
2014	Non-visible minority	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	15
2014	Visible minority	12
2014	Non-visible minority	16

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	15

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	69	13
2017	Non-visible minority	47	15
2014	Non-visible minority	62	16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	15
2014	Visible minority	12
2014	Non-visible minority	16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	13
2017	Non-visible minority	46	15
2014	Non-visible minority	56	16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	85	15	14
2017	Non-visible minority	93	7	15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	12	21	2	9	31	14	42	20	83
2017	Non-visible minority	17	15	16	2	1	43	7	63	6	372
2014	Visible minority	13	13	27	6	5	26	11	41	17	54
2014	Non-visible minority	16	16	13	2	1	46	6	67	7	395

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	28	12	2	8	14	5	72	12	83
2017	Non-visible minority	35	38	13	2	0	11	0	83	3	372
2014	Visible minority	23	25	21	7	2	17	4	61	11	54
2014	Non-visible minority	31	36	13	2	1	15	1	81	4	395
2011	Visible minority	27	42	16	2	8	5	0	72	11	84
2011	Non-visible minority	36	40	11	3	1	9	0	83	4	527

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	17	11	10	2	1	7	76	13	82
2017	Non-visible minority	46	26	13	7	5	1	2	74	13	371

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	31	23	13	12	0	3	50	26	82
2017	Non-visible minority	10	24	27	22	16	0	1	35	38	372

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	26	25	16	7	0	2	52	23	80
2017	Non-visible minority	15	26	27	20	10	0	2	42	30	372

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	17	22	22	8	0	5	45	32	83
2017	Non-visible minority	12	21	29	20	15	0	2	34	36	372

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	40	16	7	2	0	4	75	9	82
2017	Non-visible minority	29	30	20	9	5	0	6	63	15	373

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	28	29	9	4	0	0	58	13	82
2017	Non-visible minority	26	31	29	9	5	0	1	57	14	372

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	21	31	10	12	1	3	45	23	83
2017	Non-visible minority	24	34	23	14	4	1	1	58	18	370

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	28	24	15	8	0	2	52	23	83
2017	Non-visible minority	14	35	22	18	10	0	1	50	28	372

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	30	27	14	6	0	3	52	20	83
2017	Non-visible minority	22	34	24	12	7	0	1	57	19	372

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	30	20	8	4	0	5	66	13	83
2017	Non-visible minority	25	31	21	12	7	1	2	58	19	372

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	19	12	0	4	0	2	83	4	82
2017	Non-visible minority	69	21	6	2	1	0	1	91	3	373

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	12	8	8	11	0	5	73	19	82
2017	Non-visible minority	76	12	5	2	2	1	3	91	4	372

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	19	8	8	3	0	4	80	12	82
2017	Non-visible minority	55	27	11	3	2	0	2	84	5	372

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	14	3	13	8	0	5	75	21	83
2017	Non-visible minority	64	17	9	4	4	0	2	83	8	372

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	7	7	5	0	0	18	86	6	82
2017	Non-visible minority	56	13	5	1	0	1	24	91	2	372

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	8	11	2	1	0	8	84	3	82
2017	Non-visible minority	71	15	4	3	0	1	7	93	4	371

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	11	5	13	2	0	5	79	16	83
2017	Non-visible minority	74	11	6	1	4	0	4	88	5	373

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	29	8	5	1	0	5	84	7	82
2017	Non-visible minority	54	26	13	3	1	0	2	82	4	373

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	22	34	18	6	0	0	43	24	83
2017	Non-visible minority	7	26	42	18	7	0	0	33	25	373

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	2	22	36	21	17	0	2	39	24	83
2017	Non-visible minority	5	20	39	23	12	0	0	35	25	373

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	45	16	4	2	3	4	76	7	83
2017	Non-visible minority	30	47	13	6	1	3	0	79	8	372

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	37	14	13	8	0	0	65	20	83
2017	Non-visible minority	18	41	21	15	5	1	0	59	20	372

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	14	86	83
2017	Non-visible minority	9	91	371
2014	Visible minority	15	85	54
2014	Non-visible minority	9	91	395

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	85	15	13
2017	Non-visible minority	82	18	35
2014	Non-visible minority	86	14	35

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	16	10	0	0	90	0	11
2017	Non-visible minority	61	21	7	10	0	82	10	29
2014	Non-visible minority	62	21	7	6	4	83	10	30

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	13	8	4	3	11	7	65	35	83
2017	Non-visible minority	53	22	10	4	3	8	0	57	43	373

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	24
2017	Non-visible minority	19	147

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	24
2017	Non-visible minority	21	147

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	3	24
2017	Non-visible minority	14	147

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	34	24
2017	Non-visible minority	52	147

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	24
2017	Non-visible minority	4	147

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	24
2017	Non-visible minority	39	147

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	29	34	22	4	7	4	24
2017	Non-visible minority	16	58	13	8	2	3	149

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	15	18	4	11	0	11	63	16	25
2017	Non-visible minority	30	25	15	11	2	0	16	66	16	151

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	11	19	0	18	7	21	48	25	25
2017	Non-visible minority	11	9	13	8	13	5	41	37	39	151

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Space Agency by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)