2017 Public Service Employee Survey Results for Canadian Space Agency by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	40	0	0	0	100	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	36	4	8	1	87	9	70
2017	University certificate or diploma below the bachelor's level	49	32	6	7	6	80	13	16
2017	Bachelor's degree	46	41	5	4	3	87	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	44	5	7	0	88	8	200
2014	Secondary or high school graduation certificate or equivalent or less	68	30	0	2	0	98	2	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	35	3	1	0	96	1	65
2014	University certificate or diploma below the bachelor's level	54	34	6	6	0	88	6	18
2014	Bachelor's degree	37	52	2	6	2	89	8	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	44	8	9	2	81	11	207
2011	Secondary or high school graduation certificate or equivalent or less	60	32	6	2	0	92	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	27	2	2	0	96	2	104
2011	University certificate or diploma below the bachelor's level	67	30	0	3	0	97	3	30
2011	Bachelor's degree	53	38	4	4	1	91	5	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	40	4	6	3	87	9	262
2008	Secondary or high school graduation certificate or equivalent or less	67	30	0	2	0	98	2	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	34	3	3	0	94	3	100
2008	University certificate or diploma below the bachelor's level	58	29	6	6	0	87	6	31
2008	Bachelor's degree	53	42	2	3	1	95	3	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	5	9	3	83	12	218

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	47	0	0	0	0	0	100	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	28	6	0	0	0	0	94	0	70
2017	University certificate or diploma below the bachelor's level	45	40	8	7	0	0	0	86	7	15
2017	Bachelor's degree	62	26	5	3	1	1	2	91	4	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	31	6	5	0	0	1	88	5	200
2014	Secondary or high school graduation certificate or equivalent or less	64	30	3	3	0	0	0	94	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	26	3	4	0	0	1	93	4	65
2014	University certificate or diploma below the bachelor's level	59	41	0	0	0	0	0	100	0	18
2014	Bachelor's degree	55	33	6	6	1	0	0	88	7	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	31	7	5	0	1	2	87	5	206
2011	Secondary or high school graduation certificate or equivalent or less	70	28	2	0	0	0	0	98	0	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	20	0	9	2	0	0	89	11	104
2011	University certificate or diploma below the bachelor's level	57	43	0	0	0	0	0	100	0	30
2011	Bachelor's degree	57	29	6	5	2	1	1	87	6	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	27	4	6	3	1	1	87	8	262
2008	Secondary or high school graduation certificate or equivalent or less	72	26	0	2	0	0	0	98	2	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	22	5	8	2	0	1	85	10	100
2008	University certificate or diploma below the bachelor's level	52	26	13	6	3	0	0	77	10	31
2008	Bachelor's degree	61	23	8	5	3	1	0	84	8	147
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	23	9	5	2	1	1	84	7	218

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	26	7	0	0	0	0	93	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	29	15	6	4	0	0	76	9	70
2017	University certificate or diploma below the bachelor's level	38	50	0	12	0	0	0	88	12	16
2017	Bachelor's degree	51	28	7	12	1	1	0	80	14	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	29	9	11	5	0	1	74	16	200
2014	Secondary or high school graduation certificate or equivalent or less	54	38	6	2	0	0	0	92	2	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	33	5	9	1	0	0	85	11	65
2014	University certificate or diploma below the bachelor's level	49	45	0	6	0	0	0	94	6	18
2014	Bachelor's degree	38	35	9	16	2	0	0	73	18	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	25	9	11	5	0	1	75	16	207
2011	Secondary or high school graduation certificate or equivalent or less	48	33	10	4	2	0	2	83	7	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	37	3	5	2	0	0	91	7	104
2011	University certificate or diploma below the bachelor's level	46	30	14	7	3	0	0	76	10	30
2011	Bachelor's degree	46	31	9	11	2	0	1	77	14	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	25	8	11	4	0	1	76	16	262
2008	Secondary or high school graduation certificate or equivalent or less	63	22	4	4	4	0	2	87	9	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	10	8	4	0	2	78	12	100
2008	University certificate or diploma below the bachelor's level	29	45	10	16	0	0	0	74	16	31
2008	Bachelor's degree	43	29	11	11	6	0	0	72	17	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	30	7	6	6	0	0	82	11	218

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	26	0	4	4	93	7	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	28	11	3	4	83	7	70
2017	University certificate or diploma below the bachelor's level	40	35	18	0	6	75	6	15
2017	Bachelor's degree	46	37	5	10	1	84	11	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	34	8	3	3	86	6	200
2014	Secondary or high school graduation certificate or equivalent or less	63	25	3	7	2	87	10	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	35	5	1	4	90	6	65
2014	University certificate or diploma below the bachelor's level	48	40	6	6	0	89	6	18
2014	Bachelor's degree	41	44	6	8	2	85	10	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	5	4	2	89	7	207
2011	Secondary or high school graduation certificate or equivalent or less	49	34	9	6	2	84	8	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	27	5	7	2	87	8	104
2011	University certificate or diploma below the bachelor's level	43	44	3	10	0	87	10	30
2011	Bachelor's degree	44	38	5	9	3	82	13	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	35	7	4	1	88	5	262

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	29	18	4	4	0	0	74	8	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	30	13	4	1	0	0	82	5	70
2017	University certificate or diploma below the bachelor's level	45	37	6	6	6	0	0	82	12	16
2017	Bachelor's degree	37	45	8	5	3	0	1	84	8	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	8	8	2	0	0	82	10	200
2014	Secondary or high school graduation certificate or equivalent or less	51	40	3	6	0	0	0	91	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	29	14	6	3	0	0	77	9	65
2014	University certificate or diploma below the bachelor's level	44	45	11	0	0	0	0	89	0	18
2014	Bachelor's degree	32	47	11	8	3	0	0	79	11	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	12	6	4	1	0	77	11	207
2011	Secondary or high school graduation certificate or equivalent or less	46	48	2	3	0	0	0	94	3	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	29	11	6	4	0	1	79	10	104
2011	University certificate or diploma below the bachelor's level	43	41	10	7	0	0	0	84	7	30
2011	Bachelor's degree	35	44	14	3	2	0	3	80	5	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	37	10	5	3	0	1	83	7	262
2008	Secondary or high school graduation certificate or equivalent or less	50	33	11	7	0	0	0	83	7	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	46	12	7	1	0	2	80	8	100
2008	University certificate or diploma below the bachelor's level	35	45	10	10	0	0	0	81	10	31
2008	Bachelor's degree	36	36	12	10	2	0	3	75	13	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	13	10	1	0	1	75	11	218

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	44	22	4	0	0	0	74	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	40	9	3	0	0	0	88	3	69
2017	University certificate or diploma below the bachelor's level	44	31	13	6	6	0	0	75	12	16
2017	Bachelor's degree	39	50	7	3	1	0	0	89	4	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	33	5	4	1	0	0	90	5	200
2014	Secondary or high school graduation certificate or equivalent or less	39	41	6	11	3	0	0	80	14	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	50	6	3	0	0	0	91	3	65
2014	University certificate or diploma below the bachelor's level	38	34	17	11	0	0	0	71	11	18
2014	Bachelor's degree	30	50	11	7	3	0	0	80	9	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	9	5	1	0	0	84	7	207
2011	Secondary or high school graduation certificate or equivalent or less	47	35	10	6	0	2	0	84	6	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	35	8	3	4	0	0	85	7	104
2011	University certificate or diploma below the bachelor's level	46	36	7	8	0	0	3	85	8	30
2011	Bachelor's degree	43	38	11	6	3	0	0	81	8	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	29	7	3	1	0	0	88	5	261
2008	Secondary or high school graduation certificate or equivalent or less	46	37	11	4	2	0	0	83	7	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	50	8	6	1	0	0	85	7	100
2008	University certificate or diploma below the bachelor's level	32	39	6	23	0	0	0	71	23	31
2008	Bachelor's degree	36	45	9	7	1	0	0	82	9	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	33	4	5	1	0	0	89	6	218

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	51	11	4	0	0	85	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	42	7	1	1	0	91	2	70
2017	University certificate or diploma below the bachelor's level	32	49	0	13	6	0	80	20	16
2017	Bachelor's degree	41	47	6	5	1	0	89	6	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	29	6	3	2	0	89	5	200
2014	Secondary or high school graduation certificate or equivalent or less	51	32	12	6	0	0	83	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	39	6	3	2	0	89	5	65
2014	University certificate or diploma below the bachelor's level	42	29	17	12	0	0	71	12	18
2014	Bachelor's degree	40	37	10	11	3	0	77	13	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33	7	7	2	0	84	9	207
2011	Secondary or high school graduation certificate or equivalent or less	45	32	11	10	2	0	77	12	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	41	8	4	4	0	85	8	104
2011	University certificate or diploma below the bachelor's level	43	53	0	5	0	0	95	5	30
2011	Bachelor's degree	39	45	8	5	3	1	84	8	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	32	6	2	2	0	90	4	262
2008	Secondary or high school graduation certificate or equivalent or less	43	43	7	7	0	0	87	7	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	50	7	3	2	0	88	5	100
2008	University certificate or diploma below the bachelor's level	19	52	10	16	3	0	71	19	31
2008	Bachelor's degree	44	41	5	8	1	0	85	10	147
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	34	5	6	2	0	88	7	218

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	30	0	0	0	0	0	100	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	37	2	3	1	0	0	94	4	70
2017	University certificate or diploma below the bachelor's level	51	37	0	6	6	0	0	88	12	16
2017	Bachelor's degree	65	32	2	0	1	0	0	97	1	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	32	6	1	0	0	0	93	1	200
2014	Secondary or high school graduation certificate or equivalent or less	60	35	3	2	0	0	0	95	2	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	34	8	0	0	2	0	92	0	64
2014	University certificate or diploma below the bachelor's level	50	39	6	6	0	0	0	89	6	18
2014	Bachelor's degree	42	45	5	8	0	0	1	87	8	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	32	7	3	0	0	0	90	3	207

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	59	0	0	0	0	0	100	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	36	6	6	4	0	0	83	10	70
2017	University certificate or diploma below the bachelor's level	45	43	6	0	6	0	0	88	6	16
2017	Bachelor's degree	49	31	9	6	2	1	3	83	8	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	35	14	6	3	0	0	76	10	200
2014	Secondary or high school graduation certificate or equivalent or less	51	46	3	0	0	0	0	97	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	16	3	3	2	0	77	7	65
2014	University certificate or diploma below the bachelor's level	49	40	6	0	0	0	6	94	0	18
2014	Bachelor's degree	38	34	13	7	3	1	4	75	11	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	40	18	9	5	0	0	69	13	207
2011	Secondary or high school graduation certificate or equivalent or less	57	33	8	0	2	0	0	90	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	33	9	4	3	0	1	84	7	104
2011	University certificate or diploma below the bachelor's level	46	28	16	3	3	0	3	76	7	30
2011	Bachelor's degree	31	48	8	5	5	1	2	82	10	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	15	10	3	0	1	72	13	262

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	18	4	18	0	0	4	78	19	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	22	13	4	0	1	8	81	4	70
2017	University certificate or diploma below the bachelor's level	56	26	6	0	12	0	0	82	12	16
2017	Bachelor's degree	43	26	5	9	3	3	11	80	14	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	24	11	13	8	1	9	65	23	199
2014	Secondary or high school graduation certificate or equivalent or less	49	27	8	0	3	3	11	88	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	21	3	5	2	0	3	90	6	65
2014	University certificate or diploma below the bachelor's level	67	21	0	0	0	0	12	100	0	18
2014	Bachelor's degree	37	33	9	8	2	0	11	78	12	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	12	14	8	0	4	64	23	207
2011	Secondary or high school graduation certificate or equivalent or less	47	21	9	6	8	0	9	75	15	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	18	9	3	2	2	5	85	5	104
2011	University certificate or diploma below the bachelor's level	64	30	0	0	3	0	3	97	3	30
2011	Bachelor's degree	42	25	7	9	5	1	11	76	16	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	31	9	10	10	0	6	69	21	262
2008	Secondary or high school graduation certificate or equivalent or less	56	27	9	2	4	0	2	84	7	45
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	24	6	4	2	0	6	87	6	99
2008	University certificate or diploma below the bachelor's level	48	32	6	10	0	0	3	83	10	31
2008	Bachelor's degree	40	33	5	9	7	0	6	78	17	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30	8	17	9	0	5	64	28	218

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	51	14	4	0	82	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	47	9	6	3	82	9	70
2017	University certificate or diploma below the bachelor's level	31	56	6	0	6	88	6	16
2017	Bachelor's degree	37	45	9	6	3	82	9	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	9	7	1	83	8	200
2014	Secondary or high school graduation certificate or equivalent or less	39	41	6	11	3	80	14	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	44	11	8	2	80	9	65
2014	University certificate or diploma below the bachelor's level	38	33	23	6	0	71	6	18
2014	Bachelor's degree	29	43	16	9	3	72	12	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	39	12	8	4	76	12	207
2011	Secondary or high school graduation certificate or equivalent or less	51	39	10	0	0	90	0	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	36	11	4	5	80	8	104
2011	University certificate or diploma below the bachelor's level	46	49	5	0	0	95	0	30
2011	Bachelor's degree	37	43	13	5	2	80	7	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	10	5	3	82	8	262
2008	Secondary or high school graduation certificate or equivalent or less	49	38	7	2	4	87	7	45
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40	10	7	3	80	10	100
2008	University certificate or diploma below the bachelor's level	23	48	16	13	0	71	13	31
2008	Bachelor's degree	39	40	12	8	1	79	10	147
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	36	11	7	2	80	10	217

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	37	14	11	4	0	71	15	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	21	16	6	0	57	22	70
2017	University certificate or diploma below the bachelor's level	19	62	6	6	6	0	82	12	16
2017	Bachelor's degree	30	47	11	6	5	1	78	11	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	39	12	19	7	0	63	25	200
2014	Secondary or high school graduation certificate or equivalent or less	37	44	14	6	0	0	80	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	34	11	21	3	0	64	25	65
2014	University certificate or diploma below the bachelor's level	26	46	16	6	6	0	72	12	18
2014	Bachelor's degree	22	43	18	14	3	0	65	16	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	40	19	16	9	0	56	25	207
2011	Secondary or high school graduation certificate or equivalent or less	27	43	19	9	2	0	70	11	44
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	45	15	10	3	0	72	13	104
2011	University certificate or diploma below the bachelor's level	26	36	24	10	3	0	63	13	30
2011	Bachelor's degree	23	43	19	9	7	0	66	16	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	35	16	16	7	0	61	23	262

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	14	11	26	0	0	0	63	26	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	24	5	3	0	0	67	8	70
2017	University certificate or diploma below the bachelor's level	13	69	6	0	12	0	0	82	12	16
2017	Bachelor's degree	28	43	13	11	3	1	1	72	15	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	47	13	8	6	0	0	73	13	200

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	33	15	14	0	0	0	71	14	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	46	9	6	5	0	0	80	11	70
2017	University certificate or diploma below the bachelor's level	13	69	7	6	6	0	0	81	12	16
2017	Bachelor's degree	39	38	14	5	3	0	0	77	8	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	8	4	3	0	0	85	7	199
2014	Secondary or high school graduation certificate or equivalent or less	48	43	9	0	0	0	0	91	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	44	15	5	3	0	0	77	8	65
2014	University certificate or diploma below the bachelor's level	21	40	33	6	0	0	0	61	6	18
2014	Bachelor's degree	27	49	18	6	0	0	0	76	6	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	11	8	1	2	0	79	9	207
2011	Secondary or high school graduation certificate or equivalent or less	39	46	11	2	0	0	2	87	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	43	7	5	5	0	0	84	9	104
2011	University certificate or diploma below the bachelor's level	36	51	10	0	0	0	3	90	0	30
2011	Bachelor's degree	34	46	11	4	3	2	0	82	7	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	7	6	2	0	0	86	8	262
2008	Secondary or high school graduation certificate or equivalent or less	49	29	11	7	4	0	0	78	11	45
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	35	11	4	3	0	0	82	7	100
2008	University certificate or diploma below the bachelor's level	23	45	23	10	0	0	0	68	10	31
2008	Bachelor's degree	37	42	15	4	2	0	0	79	6	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	32	10	5	4	0	0	82	9	217

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	30	18	11	0	14	66	13	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	29	23	13	6	0	57	19	70
2017	University certificate or diploma below the bachelor's level	19	62	6	6	6	0	82	12	16
2017	Bachelor's degree	35	45	9	5	5	1	81	11	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	34	14	12	5	0	68	18	200

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	47	7	4	0	0	89	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	33	12	0	1	0	87	1	70
2017	University certificate or diploma below the bachelor's level	32	62	6	0	0	0	94	0	16
2017	Bachelor's degree	46	40	10	3	1	0	86	4	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	35	7	1	1	0	91	2	200
2014	Secondary or high school graduation certificate or equivalent or less	65	24	11	0	0	0	89	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	28	6	0	2	0	92	2	65
2014	University certificate or diploma below the bachelor's level	54	35	12	0	0	0	88	0	18
2014	Bachelor's degree	50	36	7	3	2	1	88	5	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	27	9	3	1	0	87	4	207
2011	Secondary or high school graduation certificate or equivalent or less	81	15	3	0	0	0	97	0	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	32	5	1	2	0	92	3	104
2011	University certificate or diploma below the bachelor's level	62	33	5	0	0	0	95	0	30
2011	Bachelor's degree	51	38	8	1	2	1	90	2	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	29	4	2	1	0	94	3	262

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	55	11	4	4	0	0	81	7	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	38	18	8	3	0	0	71	11	69
2017	University certificate or diploma below the bachelor's level	31	50	12	6	0	0	0	82	6	16
2017	Bachelor's degree	31	46	13	5	4	0	2	78	9	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	44	10	10	5	0	0	76	15	200
2014	Secondary or high school graduation certificate or equivalent or less	34	45	16	5	0	0	0	79	5	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	51	17	9	0	0	0	74	9	65
2014	University certificate or diploma below the bachelor's level	33	38	23	6	0	0	0	71	6	18
2014	Bachelor's degree	25	47	15	8	5	0	0	72	13	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	44	12	11	9	0	0	68	20	207
2011	Secondary or high school graduation certificate or equivalent or less	43	39	6	9	2	2	0	83	11	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	41	6	5	6	1	1	84	11	104
2011	University certificate or diploma below the bachelor's level	39	41	3	10	3	0	3	83	14	30
2011	Bachelor's degree	29	52	10	5	3	0	0	82	8	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	12	7	5	0	0	75	12	262

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	44	14	11	0	0	74	11	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	32	14	6	1	0	79	7	70
2017	University certificate or diploma below the bachelor's level	38	42	14	0	6	0	80	6	16
2017	Bachelor's degree	38	42	8	7	4	1	81	12	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	29	13	16	6	0	65	22	200
2014	Secondary or high school graduation certificate or equivalent or less	36	56	6	3	0	0	91	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	34	16	5	0	0	80	5	65
2014	University certificate or diploma below the bachelor's level	38	45	6	12	0	0	82	12	18
2014	Bachelor's degree	31	38	18	10	3	0	69	13	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	43	11	13	9	0	67	22	207

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	26	22	0	0	14	0	74	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	13	10	3	0	0	74	13	70
2017	University certificate or diploma below the bachelor's level	25	56	0	6	12	0	0	82	18	16
2017	Bachelor's degree	35	43	10	8	5	0	0	78	12	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	13	13	4	0	0	70	17	200
2014	Secondary or high school graduation certificate or equivalent or less	48	44	9	0	0	0	0	91	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	42	13	4	0	0	0	83	4	65
2014	University certificate or diploma below the bachelor's level	42	41	6	11	0	0	0	83	11	18
2014	Bachelor's degree	30	43	17	10	0	0	1	73	10	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	39	19	13	8	0	0	61	20	207
2011	Secondary or high school graduation certificate or equivalent or less	42	45	6	6	0	0	0	87	6	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	44	9	5	3	0	1	83	8	104
2011	University certificate or diploma below the bachelor's level	36	41	20	0	3	0	0	77	3	30
2011	Bachelor's degree	31	46	16	4	3	1	1	77	7	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	14	9	3	1	0	74	12	262

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	41	25	0	0	0	75	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	42	9	4	4	1	83	8	70
2017	University certificate or diploma below the bachelor's level	19	75	6	0	0	0	94	0	16
2017	Bachelor's degree	47	41	6	5	1	0	87	6	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	37	10	3	2	0	85	4	200
2014	Secondary or high school graduation certificate or equivalent or less	54	29	11	3	3	0	83	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	41	5	3	0	0	92	3	65
2014	University certificate or diploma below the bachelor's level	55	22	17	6	0	0	77	6	18
2014	Bachelor's degree	37	42	12	7	3	0	79	9	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	34	14	4	2	0	80	6	207
2011	Secondary or high school graduation certificate or equivalent or less	56	35	9	0	0	0	91	0	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	39	5	4	2	0	90	6	104
2011	University certificate or diploma below the bachelor's level	56	44	0	0	0	0	100	0	30
2011	Bachelor's degree	43	43	9	3	2	0	86	5	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	36	7	3	2	0	89	4	262
2008	Secondary or high school graduation certificate or equivalent or less	51	38	4	4	2	0	89	7	45
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	50	2	6	1	0	91	7	100
2008	University certificate or diploma below the bachelor's level	29	58	10	3	0	0	87	3	31
2008	Bachelor's degree	43	43	7	7	1	0	85	8	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	40	6	4	0	0	90	4	218

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	35	4	4	7	0	0	85	11	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	9	4	5	0	1	81	9	70
2017	University certificate or diploma below the bachelor's level	44	31	6	19	0	0	0	75	19	16
2017	Bachelor's degree	27	34	20	13	5	0	0	61	19	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	16	17	7	1	0	60	24	200
2014	Secondary or high school graduation certificate or equivalent or less	41	45	6	3	6	0	0	86	9	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	44	11	8	0	0	0	82	8	65
2014	University certificate or diploma below the bachelor's level	39	38	12	0	11	0	0	77	11	18
2014	Bachelor's degree	26	39	18	12	4	0	1	66	16	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	39	25	12	6	0	0	58	18	207
2011	Secondary or high school graduation certificate or equivalent or less	35	33	23	9	0	0	0	69	9	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	18	8	8	0	0	67	15	104
2011	University certificate or diploma below the bachelor's level	38	20	20	10	10	0	3	59	20	30
2011	Bachelor's degree	21	37	23	13	6	1	0	58	20	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	35	24	16	9	0	1	51	25	262
2008	Secondary or high school graduation certificate or equivalent or less	28	26	22	15	9	0	0	54	24	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	36	26	10	5	0	0	59	15	100
2008	University certificate or diploma below the bachelor's level	19	16	39	10	16	0	0	35	26	31
2008	Bachelor's degree	18	37	21	15	9	0	0	55	24	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	30	29	16	16	0	0	40	32	217

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	18	52	11	7	0	0	19	29	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	23	33	21	5	0	5	28	37	69
2017	University certificate or diploma below the bachelor's level	6	12	57	18	0	0	6	19	20	16
2017	Bachelor's degree	10	29	38	15	7	1	1	21	40	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	27	44	14	4	0	1	18	38	198
2014	Secondary or high school graduation certificate or equivalent or less	8	24	45	11	8	3	0	20	33	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	28	41	15	6	0	2	21	37	65
2014	University certificate or diploma below the bachelor's level	0	27	56	6	6	0	6	12	28	18
2014	Bachelor's degree	11	42	25	14	7	0	2	21	53	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	34	33	15	4	0	0	18	49	206
2011	Secondary or high school graduation certificate or equivalent or less	11	36	41	11	2	0	0	13	46	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	28	34	21	9	0	1	29	36	103
2011	University certificate or diploma below the bachelor's level	17	27	27	12	14	0	3	26	46	29
2011	Bachelor's degree	8	27	43	14	4	0	4	19	36	167
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	30	30	19	6	1	3	26	42	262
2008	Secondary or high school graduation certificate or equivalent or less	13	43	22	13	9	0	0	22	57	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	34	27	15	7	0	1	22	51	100
2008	University certificate or diploma below the bachelor's level	6	48	29	13	3	0	0	16	55	31
2008	Bachelor's degree	11	39	31	11	4	1	3	15	52	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	28	36	14	4	0	1	19	44	217

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	25	45	12	7	0	4	20	33	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	27	20	16	5	6	40	30	67
2017	University certificate or diploma below the bachelor's level	0	13	43	23	13	0	6	39	14	16
2017	Bachelor's degree	5	22	31	26	12	3	2	39	28	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	16	37	19	13	2	3	33	27	198
2014	Secondary or high school graduation certificate or equivalent or less	16	6	39	14	14	6	6	32	25	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	44	13	9	2	3	23	30	65
2014	University certificate or diploma below the bachelor's level	12	18	17	36	6	0	11	47	34	17
2014	Bachelor's degree	15	24	31	18	8	1	4	27	41	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	30	29	14	5	2	2	20	50	207
2011	Secondary or high school graduation certificate or equivalent or less	3	21	40	15	16	0	4	33	26	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	14	35	26	17	5	1	45	18	102
2011	University certificate or diploma below the bachelor's level	3	14	44	7	15	7	10	26	20	29
2011	Bachelor's degree	4	16	35	26	13	2	4	41	22	167
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	19	27	25	14	2	4	42	29	261
2008	Secondary or high school graduation certificate or equivalent or less	9	26	28	20	11	4	2	33	37	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	31	21	21	12	4	3	35	42	100
2008	University certificate or diploma below the bachelor's level	16	32	29	13	6	3	0	20	50	31
2008	Bachelor's degree	14	35	22	16	9	1	3	26	51	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	33	30	14	6	1	1	21	48	217

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	22	45	7	7	0	0	15	40	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	36	27	9	3	2	4	13	59	69
2017	University certificate or diploma below the bachelor's level	20	18	37	13	0	0	13	15	43	16
2017	Bachelor's degree	19	37	23	12	6	1	1	19	57	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	25	5	6	2	3	12	62	200
2014	Secondary or high school graduation certificate or equivalent or less	21	29	28	9	8	0	6	18	53	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27	26	14	6	0	2	20	54	65
2014	University certificate or diploma below the bachelor's level	29	20	29	5	12	0	6	17	52	18
2014	Bachelor's degree	28	30	26	10	4	0	2	14	59	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	27	21	7	1	2	2	9	70	207
2011	Secondary or high school graduation certificate or equivalent or less	24	33	24	11	9	0	0	19	57	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	35	31	9	11	0	1	20	49	104
2011	University certificate or diploma below the bachelor's level	34	20	25	10	3	3	3	15	58	29
2011	Bachelor's degree	14	26	34	15	7	1	3	23	41	167
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	27	29	13	8	2	2	22	47	262
2008	Secondary or high school graduation certificate or equivalent or less	26	37	17	9	7	2	2	16	66	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	34	27	12	6	2	3	19	53	100
2008	University certificate or diploma below the bachelor's level	19	35	26	16	3	0	0	19	55	31
2008	Bachelor's degree	22	30	24	13	7	1	4	21	54	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	33	11	2	1	1	13	53	218

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	14	41	29	11	0	0	41	18	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	30	19	19	2	3	40	29	69
2017	University certificate or diploma below the bachelor's level	0	31	51	12	0	0	6	13	33	16
2017	Bachelor's degree	8	23	34	21	9	0	6	31	33	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	32	21	11	1	0	33	35	199
2014	Secondary or high school graduation certificate or equivalent or less	6	27	37	19	11	0	0	30	33	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	37	28	11	1	2	40	22	64
2014	University certificate or diploma below the bachelor's level	0	17	44	28	6	0	6	35	18	18
2014	Bachelor's degree	5	23	39	23	6	2	3	30	30	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	38	15	4	0	2	19	42	207
2011	Secondary or high school graduation certificate or equivalent or less	9	19	42	17	6	4	2	25	30	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	28	28	26	9	0	0	35	36	104
2011	University certificate or diploma below the bachelor's level	3	30	38	22	3	0	3	26	35	29
2011	Bachelor's degree	6	26	38	22	6	0	2	28	34	167
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	31	23	10	1	1	33	34	262
2008	Secondary or high school graduation certificate or equivalent or less	13	30	30	15	7	2	2	23	45	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	31	33	16	7	2	2	24	42	100
2008	University certificate or diploma below the bachelor's level	19	39	35	0	6	0	0	6	58	31
2008	Bachelor's degree	15	30	31	16	6	0	2	23	46	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	32	36	13	5	0	1	18	46	218

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	15	56	4	18	0	0	22	22	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	24	18	15	15	2	8	33	47	68
2017	University certificate or diploma below the bachelor's level	12	31	37	14	0	0	6	14	46	16
2017	Bachelor's degree	13	36	22	14	7	2	6	22	53	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	24	17	10	0	2	28	48	199
2014	Secondary or high school graduation certificate or equivalent or less	13	37	14	19	8	0	9	30	54	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	18	38	11	7	0	3	19	42	65
2014	University certificate or diploma below the bachelor's level	10	39	27	6	6	0	12	13	56	18
2014	Bachelor's degree	18	36	26	9	5	2	4	15	58	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	36	25	10	3	0	3	12	62	206
2011	Secondary or high school graduation certificate or equivalent or less	15	27	25	22	4	2	6	28	45	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	27	30	17	8	2	3	26	43	104
2011	University certificate or diploma below the bachelor's level	17	42	20	7	7	0	7	15	63	29
2011	Bachelor's degree	14	30	31	16	6	1	2	23	46	166
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	24	13	6	2	4	20	54	262
2008	Secondary or high school graduation certificate or equivalent or less	22	28	22	11	13	2	2	25	52	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	21	22	7	0	3	30	48	100
2008	University certificate or diploma below the bachelor's level	23	39	23	3	10	0	3	13	63	31
2008	Bachelor's degree	18	26	31	15	7	1	3	23	45	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33	24	12	5	0	3	17	58	218

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	33	34	15	0	0	8	16	47	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	21	23	15	21	4	7	40	34	69
2017	University certificate or diploma below the bachelor's level	6	25	26	20	17	0	6	39	33	16
2017	Bachelor's degree	4	12	27	27	23	2	5	54	17	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	13	25	32	17	3	7	55	18	199
2014	Secondary or high school graduation certificate or equivalent or less	8	22	22	17	22	0	8	43	33	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	14	24	32	18	5	5	55	18	65
2014	University certificate or diploma below the bachelor's level	0	38	16	23	12	0	10	39	43	18
2014	Bachelor's degree	5	7	28	30	20	3	6	55	13	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	11	28	32	16	1	7	52	17	206
2011	Secondary or high school graduation certificate or equivalent or less	4	28	25	22	15	6	0	39	34	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	22	29	22	2	5	55	22	104
2011	University certificate or diploma below the bachelor's level	0	20	25	14	24	3	14	45	25	29
2011	Bachelor's degree	3	8	32	29	20	4	4	53	12	166
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	11	25	30	19	4	8	56	16	262
2008	Secondary or high school graduation certificate or equivalent or less	22	22	20	20	9	4	4	31	48	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	15	23	14	8	10	46	36	99
2008	University certificate or diploma below the bachelor's level	23	19	29	19	6	3	0	27	43	31
2008	Bachelor's degree	14	22	26	19	14	1	5	35	38	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	32	32	8	0	3	41	26	218

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	19	55	8	0	4	0	8	35	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	32	29	12	4	4	4	17	51	70
2017	University certificate or diploma below the bachelor's level	0	20	56	18	0	0	6	19	21	16
2017	Bachelor's degree	16	21	42	13	6	0	3	20	37	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	36	12	8	1	3	22	41	199
2014	Secondary or high school graduation certificate or equivalent or less	8	33	34	9	11	3	3	21	44	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	35	18	8	2	3	27	36	65
2014	University certificate or diploma below the bachelor's level	12	34	39	0	6	0	10	6	50	18
2014	Bachelor's degree	9	29	39	14	7	0	2	21	39	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	27	34	10	3	1	3	14	51	206

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	22	0	0	0	18	4	100	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	32	5	1	1	0	0	92	3	70
2017	University certificate or diploma below the bachelor's level	75	25	0	0	0	0	0	100	0	16
2017	Bachelor's degree	60	30	3	3	2	0	1	91	6	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	24	6	9	1	0	0	84	10	200
2014	Secondary or high school graduation certificate or equivalent or less	78	19	3	0	0	0	0	97	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	28	8	0	0	0	0	92	0	65
2014	University certificate or diploma below the bachelor's level	65	17	0	0	0	0	17	100	0	18
2014	Bachelor's degree	61	25	7	6	0	0	0	86	6	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	24	8	7	2	0	0	83	9	207
2011	Secondary or high school graduation certificate or equivalent or less	65	24	2	9	0	0	0	89	9	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	24	2	8	2	0	0	89	9	104
2011	University certificate or diploma below the bachelor's level	69	16	5	10	0	0	0	86	10	30
2011	Bachelor's degree	54	31	5	10	0	0	0	85	10	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	24	8	7	2	0	0	83	9	262
2008	Secondary or high school graduation certificate or equivalent or less	70	17	2	7	0	0	4	91	7	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	20	8	6	3	0	1	83	9	100
2008	University certificate or diploma below the bachelor's level	74	13	6	6	0	0	0	87	6	31
2008	Bachelor's degree	62	19	8	6	3	0	1	82	10	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	23	6	9	3	0	0	83	11	218

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	19	7	19	0	4	18	67	24	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	37	21	5	4	10	7	64	11	70
2017	University certificate or diploma below the bachelor's level	44	32	0	14	6	0	5	79	21	16
2017	Bachelor's degree	29	37	12	5	4	4	8	75	11	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	12	8	8	5	4	69	18	200
2014	Secondary or high school graduation certificate or equivalent or less	42	44	3	2	0	6	3	94	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	18	10	5	2	5	64	16	65
2014	University certificate or diploma below the bachelor's level	6	32	28	11	6	0	18	46	20	18
2014	Bachelor's degree	29	36	18	7	3	4	2	69	12	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	16	9	9	4	5	63	20	207

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	22	11	11	0	0	14	74	13	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	16	5	5	1	1	73	10	70
2017	University certificate or diploma below the bachelor's level	50	38	0	12	0	0	0	88	12	16
2017	Bachelor's degree	51	36	7	4	3	0	0	87	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	9	4	3	1	0	84	7	200
2014	Secondary or high school graduation certificate or equivalent or less	59	27	12	3	0	0	0	86	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	6	8	5	0	0	81	12	65
2014	University certificate or diploma below the bachelor's level	34	38	23	0	6	0	0	71	6	18
2014	Bachelor's degree	46	38	7	5	1	3	0	87	6	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27	10	10	5	0	0	74	15	207

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	34	14	4	8	0	0	74	11	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	12	1	5	3	3	81	7	70
2017	University certificate or diploma below the bachelor's level	32	50	18	0	0	0	0	82	0	16
2017	Bachelor's degree	41	42	10	5	1	1	0	85	5	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	10	5	1	2	1	83	7	200
2014	Secondary or high school graduation certificate or equivalent or less	48	36	5	8	0	0	3	86	9	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	58	9	1	2	2	2	88	3	65
2014	University certificate or diploma below the bachelor's level	27	50	0	11	0	6	6	87	13	18
2014	Bachelor's degree	37	48	9	4	0	1	1	87	4	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	13	7	2	1	2	78	9	207
2011	Secondary or high school graduation certificate or equivalent or less	46	33	14	6	0	0	0	79	6	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	46	8	9	4	1	1	78	13	104
2011	University certificate or diploma below the bachelor's level	38	39	13	3	7	0	0	77	10	30
2011	Bachelor's degree	37	42	9	5	2	2	3	83	8	168
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	8	5	4	1	0	83	8	262
2008	Secondary or high school graduation certificate or equivalent or less	39	35	15	7	0	2	2	77	7	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	43	14	15	6	1	2	64	22	100
2008	University certificate or diploma below the bachelor's level	19	48	16	3	3	10	0	75	7	31
2008	Bachelor's degree	35	44	8	8	1	3	1	82	10	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	10	8	4	3	0	77	13	218

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	27	11	4	11	18	0	68	18	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	30	8	11	5	16	3	70	20	70
2017	University certificate or diploma below the bachelor's level	19	42	12	13	6	7	0	66	21	16
2017	Bachelor's degree	32	36	11	7	1	12	1	78	9	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	9	8	7	6	1	74	16	200
2014	Secondary or high school graduation certificate or equivalent or less	42	27	14	5	0	6	6	78	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	11	9	3	6	3	75	13	65
2014	University certificate or diploma below the bachelor's level	33	33	12	6	6	6	5	75	12	18
2014	Bachelor's degree	29	28	16	9	3	14	2	68	13	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	27	14	6	7	7	3	69	15	207
2011	Secondary or high school graduation certificate or equivalent or less	40	21	21	6	4	7	0	66	12	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	15	8	8	6	1	66	18	104
2011	University certificate or diploma below the bachelor's level	30	28	13	10	7	13	0	66	19	30
2011	Bachelor's degree	36	32	13	6	6	6	0	73	13	168
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	29	8	5	5	7	2	80	11	262
2008	Secondary or high school graduation certificate or equivalent or less	28	28	9	13	13	7	2	62	29	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	33	16	8	10	10	2	61	20	100
2008	University certificate or diploma below the bachelor's level	26	32	13	10	3	16	0	69	15	31
2008	Bachelor's degree	32	37	13	7	2	7	1	76	10	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	26	16	7	5	6	1	70	13	217

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	15	15	11	11	26	4	47	32	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	13	26	9	5	30	9	34	23	70
2017	University certificate or diploma below the bachelor's level	6	25	19	12	6	18	13	46	27	16
2017	Bachelor's degree	10	19	20	7	7	30	7	46	22	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23	20	15	6	18	7	46	28	200
2014	Secondary or high school graduation certificate or equivalent or less	14	13	22	12	9	25	6	39	29	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	27	16	9	9	21	3	55	24	65
2014	University certificate or diploma below the bachelor's level	10	35	10	28	6	11	0	50	38	18
2014	Bachelor's degree	11	23	14	18	5	24	4	48	33	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	24	19	14	10	18	7	44	32	207

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	18	7	15	4	74	19	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	15	4	1	80	5	70
2017	University certificate or diploma below the bachelor's level	49	45	0	6	0	94	6	16
2017	Bachelor's degree	54	37	6	2	1	91	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	40	6	4	1	88	5	200
2014	Secondary or high school graduation certificate or equivalent or less	54	35	11	0	0	89	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40	8	9	0	83	9	65
2014	University certificate or diploma below the bachelor's level	37	58	6	0	0	94	0	18
2014	Bachelor's degree	44	48	6	2	1	92	2	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	35	10	3	2	85	6	207

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	37	11	0	4	0	0	86	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	12	1	3	1	0	84	4	70
2017	University certificate or diploma below the bachelor's level	33	55	6	0	6	0	0	88	6	16
2017	Bachelor's degree	38	47	7	3	3	2	0	87	6	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	16	9	2	0	0	73	11	199
2014	Secondary or high school graduation certificate or equivalent or less	53	33	12	0	3	0	0	86	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	11	6	2	0	0	82	8	65
2014	University certificate or diploma below the bachelor's level	26	51	24	0	0	0	0	76	0	18
2014	Bachelor's degree	37	42	10	9	1	2	0	80	10	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	43	9	11	5	1	0	75	15	207
2011	Secondary or high school graduation certificate or equivalent or less	42	36	14	2	6	0	0	77	9	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	10	4	4	2	0	82	8	104
2011	University certificate or diploma below the bachelor's level	41	30	20	3	3	0	3	73	7	30
2011	Bachelor's degree	32	42	15	6	4	1	0	75	11	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	31	13	13	6	0	0	68	19	262
2008	Secondary or high school graduation certificate or equivalent or less	48	28	11	11	2	0	0	76	13	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	14	12	5	0	0	69	17	99
2008	University certificate or diploma below the bachelor's level	23	26	39	6	6	0	0	48	13	31
2008	Bachelor's degree	28	39	14	11	5	1	1	68	17	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	35	15	17	10	0	0	59	26	218

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	29	15	0	0	0	0	85	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	38	5	3	1	5	0	90	4	70
2017	University certificate or diploma below the bachelor's level	50	38	12	0	0	0	0	88	0	16
2017	Bachelor's degree	51	39	5	2	2	1	0	91	4	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	10	5	2	1	3	82	7	200
2014	Secondary or high school graduation certificate or equivalent or less	47	36	14	0	0	3	0	86	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	27	16	3	0	3	2	80	3	65
2014	University certificate or diploma below the bachelor's level	42	46	6	0	0	6	0	94	0	18
2014	Bachelor's degree	48	33	10	3	2	4	0	85	5	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	10	4	5	2	0	80	9	207
2011	Secondary or high school graduation certificate or equivalent or less	46	29	21	0	2	2	0	77	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	7	6	3	3	0	84	9	104
2011	University certificate or diploma below the bachelor's level	54	23	16	0	3	0	3	80	3	30
2011	Bachelor's degree	44	36	12	4	4	0	0	80	8	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30	15	8	3	1	0	75	10	262
2008	Secondary or high school graduation certificate or equivalent or less	48	26	24	2	0	0	0	74	2	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	13	7	4	5	1	74	12	100
2008	University certificate or diploma below the bachelor's level	29	48	10	6	0	3	3	83	7	31
2008	Bachelor's degree	37	30	17	7	5	2	1	69	13	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	18	10	7	0	0	65	17	218

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	44	15	0	0	0	0	85	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	35	11	3	1	1	0	85	4	70
2017	University certificate or diploma below the bachelor's level	50	32	12	6	0	0	0	82	6	16
2017	Bachelor's degree	51	39	4	3	2	1	0	90	5	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	8	6	2	0	2	83	8	200
2014	Secondary or high school graduation certificate or equivalent or less	44	45	11	0	0	0	0	89	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	35	11	5	2	0	2	83	6	65
2014	University certificate or diploma below the bachelor's level	27	45	16	6	0	6	0	77	6	18
2014	Bachelor's degree	46	38	8	6	2	1	0	84	8	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	11	7	5	0	0	76	12	207
2011	Secondary or high school graduation certificate or equivalent or less	44	36	12	9	0	0	0	79	9	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	40	10	4	3	0	0	83	7	104
2011	University certificate or diploma below the bachelor's level	47	36	10	0	3	0	3	86	3	30
2011	Bachelor's degree	42	37	13	4	4	0	0	79	8	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	11	8	4	0	0	76	12	262
2008	Secondary or high school graduation certificate or equivalent or less	46	30	2	20	2	0	0	76	22	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	33	15	12	5	0	0	68	17	99
2008	University certificate or diploma below the bachelor's level	16	52	16	10	6	0	0	68	16	31
2008	Bachelor's degree	36	36	15	7	5	0	1	73	12	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	30	15	13	7	0	0	65	20	218

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	22	14	0	0	0	4	85	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	14	0	1	0	0	0	99	1	70
2017	University certificate or diploma below the bachelor's level	81	19	0	0	0	0	0	100	0	16
2017	Bachelor's degree	79	17	1	1	1	0	0	97	2	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	17	4	2	0	0	2	93	3	200
2014	Secondary or high school graduation certificate or equivalent or less	86	11	3	0	0	0	0	97	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	83	14	2	0	0	0	2	98	0	65
2014	University certificate or diploma below the bachelor's level	89	11	0	0	0	0	0	100	0	18
2014	Bachelor's degree	74	18	3	4	0	0	1	93	4	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	16	2	3	2	0	0	92	6	207
2011	Secondary or high school graduation certificate or equivalent or less	84	13	3	0	0	0	0	97	0	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	11	0	1	0	0	0	99	1	104
2011	University certificate or diploma below the bachelor's level	77	13	7	0	3	0	0	90	3	30
2011	Bachelor's degree	77	19	2	2	1	0	0	96	2	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	13	4	4	2	1	1	90	6	262
2008	Secondary or high school graduation certificate or equivalent or less	87	9	0	2	0	0	2	98	2	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	10	0	2	1	0	2	97	3	98
2008	University certificate or diploma below the bachelor's level	81	19	0	0	0	0	0	100	0	31
2008	Bachelor's degree	80	13	2	3	1	0	1	95	3	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	9	3	4	1	0	0	91	6	218

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	18	4	14	0	0	4	81	15	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	23	8	4	5	3	6	82	10	70
2017	University certificate or diploma below the bachelor's level	42	45	6	0	6	0	0	88	6	16
2017	Bachelor's degree	47	25	6	7	2	7	6	83	10	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	33	9	4	1	5	5	84	6	200
2014	Secondary or high school graduation certificate or equivalent or less	51	30	8	3	0	3	6	88	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	24	6	4	9	3	3	79	15	65
2014	University certificate or diploma below the bachelor's level	38	23	16	6	0	6	12	74	7	18
2014	Bachelor's degree	40	27	11	8	7	4	3	72	16	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	8	8	5	6	5	76	15	207
2011	Secondary or high school graduation certificate or equivalent or less	49	36	6	2	0	4	2	92	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	27	6	11	3	2	7	79	15	104
2011	University certificate or diploma below the bachelor's level	59	26	3	3	0	3	5	93	4	30
2011	Bachelor's degree	38	35	8	5	7	3	4	78	13	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	10	7	4	3	1	79	11	262

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	22	18	4	0	0	0	78	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	30	4	3	2	1	0	92	4	70
2017	University certificate or diploma below the bachelor's level	49	45	0	0	6	0	0	94	6	16
2017	Bachelor's degree	63	27	4	3	2	1	0	91	5	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	29	5	5	2	0	2	87	8	200

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	32	7	0	4	0	0	89	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	29	9	1	3	3	0	86	4	70
2017	University certificate or diploma below the bachelor's level	56	32	6	0	6	0	0	88	6	16
2017	Bachelor's degree	61	30	5	1	2	2	0	93	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	30	7	6	2	1	2	85	8	200

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	18	22	0	4	0	0	75	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	30	9	2	4	0	0	85	6	70
2017	University certificate or diploma below the bachelor's level	50	32	12	6	0	0	0	82	6	16
2017	Bachelor's degree	53	33	8	3	3	1	0	87	5	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	28	10	7	4	0	2	79	11	200
2014	Secondary or high school graduation certificate or equivalent or less	56	41	3	0	0	0	0	97	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	27	9	5	0	0	0	86	5	65
2014	University certificate or diploma below the bachelor's level	54	29	17	0	0	0	0	83	0	18
2014	Bachelor's degree	46	34	12	6	3	0	0	79	8	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	13	8	4	1	0	75	12	207

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	45	31	0	0	16	0	63	0	13
2017	Bachelor's degree	18	34	19	9	7	4	10	60	18	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	22	7	1	1	13	66	9	87
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	55	5	6	11	0	12	75	19	18
2014	Bachelor's degree	27	36	16	6	0	0	14	74	7	33
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	41	17	9	1	1	14	67	13	75

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	48	26	4	4	4	0	66	7	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	37	22	4	9	8	0	62	14	70
2017	University certificate or diploma below the bachelor's level	33	37	18	6	6	0	0	69	12	16
2017	Bachelor's degree	22	36	18	10	3	11	0	65	15	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	18	13	5	4	0	62	19	200
2014	Secondary or high school graduation certificate or equivalent or less	40	33	19	6	0	3	0	75	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	36	26	8	3	3	0	62	11	65
2014	University certificate or diploma below the bachelor's level	15	62	11	0	6	6	0	82	6	18
2014	Bachelor's degree	20	46	15	6	3	7	1	73	11	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	17	9	6	7	0	66	15	207
2011	Secondary or high school graduation certificate or equivalent or less	37	23	25	9	2	5	0	62	11	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	38	16	10	6	10	0	64	18	104
2011	University certificate or diploma below the bachelor's level	16	30	31	7	7	10	0	51	15	30
2011	Bachelor's degree	21	33	22	10	5	8	1	59	17	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	16	12	3	6	1	67	16	262

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	34	26	11	0	0	0	63	11	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	37	25	6	11	1	0	56	18	70
2017	University certificate or diploma below the bachelor's level	7	55	32	0	6	0	0	62	6	16
2017	Bachelor's degree	16	31	25	14	6	8	0	51	22	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	30	22	16	9	1	0	52	25	200
2014	Secondary or high school graduation certificate or equivalent or less	34	37	16	9	0	5	0	74	9	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	47	18	12	5	3	0	64	17	65
2014	University certificate or diploma below the bachelor's level	16	55	11	6	6	6	0	76	12	18
2014	Bachelor's degree	13	46	27	9	2	3	1	61	11	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	37	21	15	7	2	0	57	21	207
2011	Secondary or high school graduation certificate or equivalent or less	30	31	30	4	4	0	0	61	9	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	42	17	9	9	3	0	64	19	104
2011	University certificate or diploma below the bachelor's level	17	54	23	0	7	0	0	71	7	30
2011	Bachelor's degree	23	38	23	8	5	2	1	63	13	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	20	14	6	2	0	59	21	262
2008	Secondary or high school graduation certificate or equivalent or less	24	41	13	9	7	7	0	70	16	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	41	24	10	7	4	0	57	18	100
2008	University certificate or diploma below the bachelor's level	6	39	23	23	3	6	0	48	28	31
2008	Bachelor's degree	20	40	22	9	7	1	0	61	16	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	37	22	13	10	0	0	55	23	218

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	38	14	15	0	18	0	64	18	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	31	35	6	9	10	0	44	17	70
2017	University certificate or diploma below the bachelor's level	7	55	38	0	0	0	0	62	0	16
2017	Bachelor's degree	10	32	29	13	9	7	1	45	24	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	27	28	19	10	3	1	40	31	200
2014	Secondary or high school graduation certificate or equivalent or less	34	36	15	9	0	6	0	75	9	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	36	20	15	3	11	0	58	20	65
2014	University certificate or diploma below the bachelor's level	6	54	23	6	6	6	0	64	12	18
2014	Bachelor's degree	8	37	29	13	4	7	1	50	19	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	32	30	18	7	3	0	43	26	207
2011	Secondary or high school graduation certificate or equivalent or less	15	29	40	11	0	5	0	47	11	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	44	21	13	5	7	0	58	20	104
2011	University certificate or diploma below the bachelor's level	17	41	20	10	7	7	0	61	18	30
2011	Bachelor's degree	11	45	20	13	6	4	1	59	20	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	32	19	22	9	6	0	46	34	262
2008	Secondary or high school graduation certificate or equivalent or less	9	48	22	13	4	4	0	59	18	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	42	24	8	6	10	0	57	16	99
2008	University certificate or diploma below the bachelor's level	0	35	32	19	3	10	0	39	25	31
2008	Bachelor's degree	5	32	28	18	6	9	1	42	27	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	26	25	23	13	4	0	36	38	218

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	45	11	15	7	4	0	66	23	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	29	31	13	9	9	0	42	24	70
2017	University certificate or diploma below the bachelor's level	13	56	31	0	0	0	0	69	0	16
2017	Bachelor's degree	20	31	22	14	8	6	0	54	23	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	31	20	17	8	3	0	53	25	200
2014	Secondary or high school graduation certificate or equivalent or less	34	34	13	9	0	10	0	76	10	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	21	6	6	6	0	65	13	65
2014	University certificate or diploma below the bachelor's level	12	56	15	6	0	12	0	76	6	18
2014	Bachelor's degree	18	42	21	7	7	4	1	63	15	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	35	22	13	8	5	0	55	22	207
2011	Secondary or high school graduation certificate or equivalent or less	23	36	30	4	2	5	0	62	7	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	11	11	7	7	0	69	20	104
2011	University certificate or diploma below the bachelor's level	24	39	20	7	10	0	0	64	16	30
2011	Bachelor's degree	24	40	14	10	6	4	1	68	17	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	36	17	13	9	3	0	60	22	262
2008	Secondary or high school graduation certificate or equivalent or less	20	43	15	11	7	4	0	66	18	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	42	13	10	6	11	1	67	18	100
2008	University certificate or diploma below the bachelor's level	6	45	16	16	3	13	0	59	22	31
2008	Bachelor's degree	15	41	20	14	5	4	1	59	20	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33	22	17	8	4	0	51	27	218

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	52	11	15	0	4	0	73	15	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	38	26	10	6	8	0	54	18	70
2017	University certificate or diploma below the bachelor's level	7	75	6	12	0	0	0	82	12	16
2017	Bachelor's degree	19	40	18	11	7	4	0	62	19	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	44	18	14	7	1	0	60	22	199
2014	Secondary or high school graduation certificate or equivalent or less	31	45	10	11	0	3	0	78	11	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	42	20	14	3	6	0	61	18	65
2014	University certificate or diploma below the bachelor's level	17	44	27	12	0	0	0	61	12	18
2014	Bachelor's degree	15	39	28	12	3	2	1	55	16	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	34	26	14	7	1	0	51	22	207
2011	Secondary or high school graduation certificate or equivalent or less	21	42	26	6	2	2	0	65	9	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	53	18	7	7	1	0	68	14	104
2011	University certificate or diploma below the bachelor's level	18	44	17	14	7	0	0	63	20	29
2011	Bachelor's degree	14	45	22	11	6	1	1	60	17	168
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	37	17	24	8	2	0	51	32	262
2008	Secondary or high school graduation certificate or equivalent or less	24	39	20	7	4	7	0	67	12	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	39	22	8	5	4	0	64	14	100
2008	University certificate or diploma below the bachelor's level	6	32	32	13	13	3	0	40	27	31
2008	Bachelor's degree	11	45	26	11	5	1	1	58	16	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	35	20	18	11	1	0	50	30	218

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	41	18	4	4	0	0	75	7	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	53	13	8	6	0	0	73	14	70
2017	University certificate or diploma below the bachelor's level	26	61	6	6	0	0	0	88	6	16
2017	Bachelor's degree	25	43	15	7	7	2	0	70	14	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	38	16	19	7	1	0	58	26	198
2014	Secondary or high school graduation certificate or equivalent or less	45	39	10	3	0	3	0	87	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	15	6	5	3	0	73	11	65
2014	University certificate or diploma below the bachelor's level	23	77	0	0	0	0	0	100	0	18
2014	Bachelor's degree	27	47	17	6	3	0	1	74	8	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	42	20	14	4	0	1	61	19	207
2011	Secondary or high school graduation certificate or equivalent or less	30	42	17	6	2	2	0	74	9	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	47	13	10	4	1	0	73	14	104
2011	University certificate or diploma below the bachelor's level	31	33	16	10	10	0	0	64	20	30
2011	Bachelor's degree	19	43	14	19	3	1	1	63	22	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	37	17	20	7	2	0	54	28	261

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	45	18	0	0	4	0	81	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	46	13	3	3	9	0	80	6	70
2017	University certificate or diploma below the bachelor's level	32	43	25	0	0	0	0	75	0	16
2017	Bachelor's degree	35	47	8	3	1	6	1	87	4	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	51	8	2	1	2	1	88	4	199
2014	Secondary or high school graduation certificate or equivalent or less	40	41	9	6	0	5	0	85	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	31	17	3	3	8	2	75	7	65
2014	University certificate or diploma below the bachelor's level	16	67	0	6	0	11	0	94	6	18
2014	Bachelor's degree	29	49	11	3	2	3	3	83	5	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	42	9	6	1	5	0	84	7	207
2011	Secondary or high school graduation certificate or equivalent or less	34	37	11	2	2	12	2	83	5	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	43	9	7	3	6	0	80	10	104
2011	University certificate or diploma below the bachelor's level	31	43	13	3	7	3	0	76	10	30
2011	Bachelor's degree	30	43	15	6	2	3	1	76	8	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	13	5	2	4	0	79	7	261

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	38	11	18	0	4	0	70	19	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	47	16	8	3	0	0	73	10	70
2017	University certificate or diploma below the bachelor's level	36	58	0	6	0	0	0	94	6	16
2017	Bachelor's degree	32	46	9	5	1	5	1	84	6	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	15	8	3	0	0	74	11	199
2014	Secondary or high school graduation certificate or equivalent or less	45	39	7	2	0	6	0	90	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	47	9	3	2	1	0	86	5	65
2014	University certificate or diploma below the bachelor's level	49	45	0	6	0	0	0	94	6	18
2014	Bachelor's degree	36	47	8	6	2	0	0	84	8	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	42	12	6	3	1	0	80	8	207
2011	Secondary or high school graduation certificate or equivalent or less	47	41	8	0	2	0	2	90	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	9	9	3	4	1	78	12	104
2011	University certificate or diploma below the bachelor's level	46	34	10	7	0	0	3	83	7	30
2011	Bachelor's degree	38	36	7	9	3	4	1	79	13	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	12	7	3	4	1	76	11	261
2008	Secondary or high school graduation certificate or equivalent or less	41	35	2	7	15	0	0	76	22	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	44	13	11	7	3	2	67	19	100
2008	University certificate or diploma below the bachelor's level	16	48	3	13	16	3	0	67	30	31
2008	Bachelor's degree	21	36	18	12	6	5	1	61	19	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	16	15	5	4	2	62	21	218

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	39	26	4	0	8	0	68	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	38	24	9	3	7	1	62	12	70
2017	University certificate or diploma below the bachelor's level	51	38	5	0	6	0	0	89	6	16
2017	Bachelor's degree	20	40	24	5	1	9	0	67	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	42	17	8	4	3	1	69	13	199
2014	Secondary or high school graduation certificate or equivalent or less	40	50	6	0	0	5	0	94	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	48	14	1	2	3	0	83	3	65
2014	University certificate or diploma below the bachelor's level	38	45	0	6	6	6	0	88	12	18
2014	Bachelor's degree	30	48	13	5	1	2	1	81	6	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	13	8	4	3	0	74	13	207
2011	Secondary or high school graduation certificate or equivalent or less	28	46	13	6	6	0	0	74	13	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	42	17	6	5	8	0	70	11	104
2011	University certificate or diploma below the bachelor's level	7	54	13	7	10	7	3	67	18	30
2011	Bachelor's degree	20	45	20	5	2	7	1	70	8	168
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	42	12	13	6	4	1	68	20	262

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	7	33	18	7	12	0	34	29	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	21	13	27	5	14	1	48	37	69
2017	University certificate or diploma below the bachelor's level	25	45	17	0	6	7	0	75	7	16
2017	Bachelor's degree	14	27	16	15	11	10	9	49	32	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	23	21	14	14	10	2	44	33	199
2014	Secondary or high school graduation certificate or equivalent or less	20	25	25	8	5	14	3	54	16	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	32	13	22	4	12	0	55	30	65
2014	University certificate or diploma below the bachelor's level	18	49	6	11	6	6	4	75	19	18
2014	Bachelor's degree	13	29	19	19	11	9	1	47	33	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	23	21	12	16	8	2	44	32	207
2011	Secondary or high school graduation certificate or equivalent or less	26	25	19	11	6	11	2	58	20	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	27	23	13	8	16	5	44	27	104
2011	University certificate or diploma below the bachelor's level	13	33	23	18	3	7	3	51	23	30
2011	Bachelor's degree	12	24	16	15	11	17	5	46	33	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	24	21	14	10	16	2	46	29	262

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	26	18	0	0	0	0	82	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	34	5	4	3	0	0	88	7	70
2017	University certificate or diploma below the bachelor's level	57	43	0	0	0	0	0	100	0	16
2017	Bachelor's degree	54	34	3	5	1	2	0	90	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	34	7	7	0	1	0	85	8	200
2014	Secondary or high school graduation certificate or equivalent or less	53	35	0	8	0	0	3	92	8	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	39	6	3	2	0	0	89	5	64
2014	University certificate or diploma below the bachelor's level	59	29	0	0	0	0	12	100	0	18
2014	Bachelor's degree	46	42	7	4	0	2	0	89	4	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	34	6	8	2	0	2	84	10	207

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	26	0	11	0	14	0	87	13	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	20	5	1	1	1	0	92	3	70
2017	University certificate or diploma below the bachelor's level	58	36	0	0	0	6	0	100	0	16
2017	Bachelor's degree	60	31	4	3	1	1	1	93	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	4	3	2	1	0	91	5	200
2014	Secondary or high school graduation certificate or equivalent or less	65	30	0	3	0	3	0	97	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	29	8	3	0	2	0	89	3	65
2014	University certificate or diploma below the bachelor's level	71	23	0	0	0	6	0	100	0	18
2014	Bachelor's degree	55	35	5	3	0	2	0	92	3	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	28	6	3	1	1	2	89	4	207
2011	Secondary or high school graduation certificate or equivalent or less	71	29	0	0	0	0	0	100	0	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	21	7	2	2	1	0	90	4	104
2011	University certificate or diploma below the bachelor's level	61	36	0	0	0	0	3	100	0	30
2011	Bachelor's degree	53	35	6	3	0	0	3	91	3	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	28	6	3	1	1	1	90	4	262
2008	Secondary or high school graduation certificate or equivalent or less	65	26	4	0	0	0	4	95	0	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	24	3	2	0	0	4	95	2	100
2008	University certificate or diploma below the bachelor's level	61	35	0	3	0	0	0	97	3	31
2008	Bachelor's degree	56	30	5	3	1	2	3	91	4	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	22	10	4	1	1	2	85	5	217

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	47	8	15	0	15	0	73	18	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	22	5	8	1	1	65	13	70
2017	University certificate or diploma below the bachelor's level	39	55	0	0	6	0	0	94	6	16
2017	Bachelor's degree	30	39	12	9	5	1	3	72	15	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	40	15	11	7	1	0	66	18	199
2014	Secondary or high school graduation certificate or equivalent or less	40	41	8	3	3	3	2	86	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	40	20	5	6	3	0	68	11	65
2014	University certificate or diploma below the bachelor's level	27	50	11	6	0	6	0	82	6	18
2014	Bachelor's degree	23	45	15	12	2	3	0	70	14	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	19	13	11	1	1	56	25	207
2011	Secondary or high school graduation certificate or equivalent or less	36	42	13	4	2	2	0	80	7	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	17	5	5	2	0	73	10	104
2011	University certificate or diploma below the bachelor's level	26	43	21	0	3	7	0	74	4	30
2011	Bachelor's degree	29	38	10	17	5	1	1	68	21	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	11	15	8	0	0	66	23	262
2008	Secondary or high school graduation certificate or equivalent or less	37	26	20	11	4	2	0	64	16	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	39	19	9	7	2	1	64	16	100
2008	University certificate or diploma below the bachelor's level	16	45	16	13	3	6	0	66	17	31
2008	Bachelor's degree	19	35	19	16	7	2	2	56	24	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	33	15	18	14	0	0	53	32	218

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	4	15	33	33	4	0	16	69	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	22	17	16	26	3	9	33	48	70
2017	University certificate or diploma below the bachelor's level	6	26	31	17	20	0	0	32	37	16
2017	Bachelor's degree	14	24	20	21	13	3	6	41	37	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	16	15	29	22	1	4	31	54	199
2014	Secondary or high school graduation certificate or equivalent or less	11	17	20	19	23	3	7	32	46	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	19	15	26	29	2	1	28	57	65
2014	University certificate or diploma below the bachelor's level	12	17	15	27	23	0	6	31	53	18
2014	Bachelor's degree	5	24	18	29	20	2	2	30	51	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	16	24	31	1	4	25	58	207
2011	Secondary or high school graduation certificate or equivalent or less	11	24	23	13	21	2	6	37	38	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	16	20	19	29	2	4	27	52	104
2011	University certificate or diploma below the bachelor's level	10	15	16	36	13	7	3	27	55	30
2011	Bachelor's degree	12	25	22	19	18	1	3	38	38	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	13	20	25	1	4	38	48	262
2008	Secondary or high school graduation certificate or equivalent or less	13	30	2	22	22	0	11	49	49	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	21	17	13	31	1	7	34	48	100
2008	University certificate or diploma below the bachelor's level	3	23	19	35	6	6	6	30	48	31
2008	Bachelor's degree	9	30	18	23	17	1	2	41	41	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	20	14	26	24	0	1	35	51	217

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	45	26	11	0	4	0	61	12	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	40	32	1	3	5	0	62	4	70
2017	University certificate or diploma below the bachelor's level	13	75	0	6	6	0	0	88	12	16
2017	Bachelor's degree	18	52	15	5	5	3	2	74	10	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	24	14	8	3	0	53	23	200

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	34	18	0	0	18	0	78	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	44	10	1	1	3	3	86	3	70
2017	University certificate or diploma below the bachelor's level	39	55	6	0	0	0	0	94	0	16
2017	Bachelor's degree	43	47	7	2	1	1	0	91	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	8	4	2	2	0	86	6	199
2014	Secondary or high school graduation certificate or equivalent or less	51	35	8	0	0	5	0	91	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	36	14	1	0	5	0	84	1	65
2014	University certificate or diploma below the bachelor's level	33	50	11	0	0	6	0	88	0	18
2014	Bachelor's degree	43	42	11	2	0	3	0	87	2	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	35	15	4	3	1	0	79	7	207

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	41	18	0	0	0	0	82	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	14	2	1	4	0	82	3	70
2017	University certificate or diploma below the bachelor's level	31	63	0	0	6	0	0	94	6	16
2017	Bachelor's degree	45	43	7	1	1	1	0	90	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	15	4	3	0	0	77	8	200
2014	Secondary or high school graduation certificate or equivalent or less	51	40	6	3	0	0	0	91	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	10	0	0	3	0	90	0	65
2014	University certificate or diploma below the bachelor's level	33	55	6	0	0	6	0	94	0	18
2014	Bachelor's degree	39	46	9	3	1	2	0	86	4	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	36	11	6	4	1	0	79	10	207
2011	Secondary or high school graduation certificate or equivalent or less	42	35	16	4	0	2	0	79	4	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	50	5	4	1	3	0	90	5	104
2011	University certificate or diploma below the bachelor's level	30	47	13	7	3	0	0	77	10	30
2011	Bachelor's degree	35	47	10	1	3	2	1	85	4	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	38	11	4	3	2	0	82	7	262

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	40	18	0	0	0	82	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	31	13	2	3	0	82	5	70
2017	University certificate or diploma below the bachelor's level	50	44	0	0	6	0	94	6	16
2017	Bachelor's degree	50	39	7	3	1	0	89	4	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	41	6	4	2	0	88	6	200
2014	Secondary or high school graduation certificate or equivalent or less	57	38	3	2	0	0	95	2	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	40	6	0	0	0	94	0	64
2014	University certificate or diploma below the bachelor's level	55	33	11	0	0	0	89	0	18
2014	Bachelor's degree	47	42	6	3	2	0	89	5	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	10	4	4	0	83	7	206
2011	Secondary or high school graduation certificate or equivalent or less	56	28	14	2	0	0	84	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	40	4	7	2	0	88	9	103
2011	University certificate or diploma below the bachelor's level	39	47	3	3	7	0	87	10	30
2011	Bachelor's degree	39	49	6	3	2	1	88	6	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	40	8	2	2	0	88	4	262
2008	Secondary or high school graduation certificate or equivalent or less	46	39	11	2	2	0	85	4	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	13	3	4	2	80	7	100
2008	University certificate or diploma below the bachelor's level	10	65	16	3	6	0	74	10	31
2008	Bachelor's degree	32	49	11	6	1	0	82	7	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	44	12	9	4	0	75	12	218

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	30	23	0	4	0	0	73	4	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	19	5	5	0	0	70	10	70
2017	University certificate or diploma below the bachelor's level	38	37	12	12	0	0	0	76	12	16
2017	Bachelor's degree	44	31	16	5	3	1	0	75	9	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33	17	6	4	0	0	72	10	200
2014	Secondary or high school graduation certificate or equivalent or less	45	44	3	8	0	0	0	89	8	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	44	14	2	3	0	0	82	5	65
2014	University certificate or diploma below the bachelor's level	38	39	12	6	6	0	0	77	11	18
2014	Bachelor's degree	38	38	13	7	4	0	0	76	11	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	18	8	4	0	0	70	12	207
2011	Secondary or high school graduation certificate or equivalent or less	45	36	12	2	4	0	0	82	6	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	39	8	7	3	0	0	82	10	104
2011	University certificate or diploma below the bachelor's level	41	43	7	0	10	0	0	84	10	30
2011	Bachelor's degree	38	38	15	4	4	0	1	77	8	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	35	14	6	3	0	0	78	9	262

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	30	25	4	4	0	0	67	8	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	16	9	3	1	0	72	12	70
2017	University certificate or diploma below the bachelor's level	32	56	6	6	0	0	0	88	6	16
2017	Bachelor's degree	40	35	16	5	3	1	0	76	8	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	16	8	4	0	0	72	12	200
2014	Secondary or high school graduation certificate or equivalent or less	42	44	6	8	0	0	0	86	8	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	49	7	4	3	0	0	85	7	65
2014	University certificate or diploma below the bachelor's level	38	45	17	0	0	0	0	83	0	18
2014	Bachelor's degree	35	43	14	4	4	0	0	78	8	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	17	12	4	0	0	67	15	207
2011	Secondary or high school graduation certificate or equivalent or less	48	39	9	2	2	0	0	87	4	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	10	4	4	0	0	82	8	104
2011	University certificate or diploma below the bachelor's level	34	53	3	7	3	0	0	87	10	30
2011	Bachelor's degree	34	49	7	4	6	0	1	83	10	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	15	8	3	0	1	74	11	262
2008	Secondary or high school graduation certificate or equivalent or less	37	43	13	4	2	0	0	80	7	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	13	12	0	0	0	75	12	100
2008	University certificate or diploma below the bachelor's level	19	52	19	10	0	0	0	71	10	31
2008	Bachelor's degree	26	45	18	8	1	1	0	72	10	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	40	20	10	3	0	0	67	13	218

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	22	29	0	8	0	0	63	8	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	29	23	5	13	3	0	58	19	70
2017	University certificate or diploma below the bachelor's level	38	36	12	6	0	7	0	80	7	16
2017	Bachelor's degree	44	25	15	5	5	2	3	73	11	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	28	15	8	3	1	2	73	11	200
2014	Secondary or high school graduation certificate or equivalent or less	45	30	9	9	2	3	2	79	12	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	32	11	12	0	6	0	75	13	65
2014	University certificate or diploma below the bachelor's level	50	16	17	6	0	12	0	74	6	18
2014	Bachelor's degree	40	29	17	9	4	2	0	70	13	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	29	14	8	5	3	0	72	13	207
2011	Secondary or high school graduation certificate or equivalent or less	57	9	9	9	6	10	0	73	17	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	17	8	9	5	3	0	78	14	104
2011	University certificate or diploma below the bachelor's level	47	33	7	0	7	7	0	86	7	30
2011	Bachelor's degree	38	32	11	10	5	5	1	73	16	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	25	15	7	5	4	1	72	12	262
2008	Secondary or high school graduation certificate or equivalent or less	43	30	7	11	4	4	0	77	16	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	24	14	13	7	4	1	64	21	100
2008	University certificate or diploma below the bachelor's level	23	39	23	6	10	0	0	61	16	31
2008	Bachelor's degree	31	35	16	11	5	2	0	68	17	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	26	19	10	6	3	0	64	16	218

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	37	26	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	31	44	69
2017	University certificate or diploma below the bachelor's level	19	49	32	16
2017	Bachelor's degree	22	50	27	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	54	24	198
2014	Secondary or high school graduation certificate or equivalent or less	24	50	26	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	48	44	65
2014	University certificate or diploma below the bachelor's level	11	62	27	18
2014	Bachelor's degree	27	44	30	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	48	39	207
2011	Secondary or high school graduation certificate or equivalent or less	25	56	19	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	61	25	104
2011	University certificate or diploma below the bachelor's level	18	56	26	30
2011	Bachelor's degree	26	50	24	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	55	23	262

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	10	27	10	26	0	16
2017	Bachelor's degree	12	47	35	3	0	3	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	26	37	22	0	7	43
2014	Bachelor's degree	9	33	38	13	9999	7	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	34	25	25	9999	9	26
2011	Secondary or high school graduation certificate or equivalent or less	17	22	34	9	9999	17	11
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	7	13	7	9999	34	15
2011	Bachelor's degree	9	32	41	7	9999	12	43
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	24	36	12	9999	8	55

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	70
2017	Bachelor's degree	8	92	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	200
2014	Secondary or high school graduation certificate or equivalent or less	16	84	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	82	65
2014	Bachelor's degree	12	88	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80	207

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	46	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	12
2014	Bachelor's degree	61	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	45	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	12
2014	Bachelor's degree	52	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	40

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	30
2014	Bachelor's degree	33	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	40

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	73	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	30
2014	Bachelor's degree	59	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	30
2014	Bachelor's degree	54	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	46	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	55	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	12
2014	Bachelor's degree	75	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	30
2014	Bachelor's degree	53	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	30
2014	Bachelor's degree	33	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2014	Bachelor's degree	0	15

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	63	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	12
2014	Bachelor's degree	41	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	40

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30
2014	Bachelor's degree	34	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	40

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	40

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	29

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29
2014	Bachelor's degree	0	14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	38

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	60	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Bachelor's degree	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	50	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	38

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Bachelor's degree	91	9	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	100	0	30

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	4	11	11	4	33	7	56	25	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	12	14	1	4	42	16	55	12	69
2017	University certificate or diploma below the bachelor's level	12	32	12	0	6	31	7	71	10	16
2017	Bachelor's degree	11	18	13	5	3	39	11	57	17	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	18	12	9	7	32	7	54	25	200
2014	Secondary or high school graduation certificate or equivalent or less	34	16	13	11	5	14	6	63	21	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	10	16	5	3	41	6	54	15	65
2014	University certificate or diploma below the bachelor's level	28	23	16	0	6	28	0	70	8	18
2014	Bachelor's degree	12	22	16	8	3	33	6	56	18	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	19	18	10	6	29	5	48	24	207

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	27	23	0	0	23	0	70	0	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	14	5	1	9	1	77	7	70
2017	University certificate or diploma below the bachelor's level	32	61	0	0	6	0	0	94	6	16
2017	Bachelor's degree	27	38	14	6	1	13	1	76	8	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	15	7	4	5	0	72	12	200
2014	Secondary or high school graduation certificate or equivalent or less	45	27	9	8	5	6	0	76	14	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	43	11	3	2	6	0	83	5	65
2014	University certificate or diploma below the bachelor's level	49	39	6	0	0	6	0	94	0	18
2014	Bachelor's degree	31	42	13	4	2	7	0	80	6	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	14	6	4	4	0	75	10	207
2011	Secondary or high school graduation certificate or equivalent or less	33	44	9	4	4	5	0	82	9	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	16	5	2	8	0	76	7	104
2011	University certificate or diploma below the bachelor's level	26	44	10	13	3	3	0	73	17	30
2011	Bachelor's degree	28	49	8	5	2	6	1	83	8	168
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	11	6	3	14	1	76	11	262

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	34	18	22	0	8	0	57	24	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	49	19	4	0	0	0	77	4	70
2017	University certificate or diploma below the bachelor's level	18	57	5	13	7	0	0	76	20	16
2017	Bachelor's degree	23	50	8	3	3	1	10	83	8	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	47	11	5	1	1	11	80	7	200
2014	Secondary or high school graduation certificate or equivalent or less	26	61	3	5	0	0	5	91	6	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	54	18	2	0	0	2	80	2	65
2014	University certificate or diploma below the bachelor's level	21	45	22	6	0	0	6	71	6	18
2014	Bachelor's degree	17	54	15	7	0	1	7	76	7	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	51	13	4	0	2	6	82	4	207
2011	Secondary or high school graduation certificate or equivalent or less	32	43	16	2	2	0	4	79	5	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	58	12	6	4	2	2	78	10	104
2011	University certificate or diploma below the bachelor's level	31	42	14	3	3	0	7	78	7	29
2011	Bachelor's degree	19	50	12	8	1	0	10	77	9	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	49	10	5	1	1	5	83	7	261
2008	Secondary or high school graduation certificate or equivalent or less	30	48	7	7	2	2	4	84	9	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	56	10	9	3	0	7	76	13	99
2008	University certificate or diploma below the bachelor's level	26	42	16	10	0	3	3	72	10	31
2008	Bachelor's degree	22	49	13	9	1	0	5	76	11	147
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	44	11	8	1	0	7	78	10	218

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	4	26	15	0	30	11	32	25	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	16	15	4	7	32	8	59	17	70
2017	University certificate or diploma below the bachelor's level	6	37	19	0	6	18	13	63	9	16
2017	Bachelor's degree	8	24	14	2	2	35	14	63	8	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	18	21	6	2	29	9	53	13	199
2014	Secondary or high school graduation certificate or equivalent or less	17	23	22	6	0	16	16	59	8	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	27	19	2	3	32	3	63	7	65
2014	University certificate or diploma below the bachelor's level	12	29	28	0	6	16	10	54	8	18
2014	Bachelor's degree	6	22	26	5	0	30	11	48	9	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	20	22	6	3	31	10	47	15	207
2011	Secondary or high school graduation certificate or equivalent or less	15	11	29	2	5	24	14	41	12	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	25	13	11	4	30	12	51	26	104
2011	University certificate or diploma below the bachelor's level	13	13	20	0	3	26	24	53	7	30
2011	Bachelor's degree	4	17	22	6	4	35	11	40	19	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	11	24	8	4	40	7	33	22	261

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	37	4	0	0	22	0	95	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	35	6	1	0	5	3	92	1	70
2017	University certificate or diploma below the bachelor's level	38	49	0	0	0	13	0	100	0	16
2017	Bachelor's degree	42	33	5	1	1	7	11	92	2	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	9	1	1	6	9	87	2	200
2014	Secondary or high school graduation certificate or equivalent or less	37	47	5	0	0	8	2	94	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	38	5	3	0	3	0	92	3	65
2014	University certificate or diploma below the bachelor's level	39	50	0	0	0	6	6	100	0	18
2014	Bachelor's degree	41	41	3	2	2	5	6	92	4	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	33	9	1	0	7	7	87	2	207
2011	Secondary or high school graduation certificate or equivalent or less	43	41	10	2	0	0	4	87	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	8	4	0	9	2	87	4	104
2011	University certificate or diploma below the bachelor's level	57	20	7	0	3	7	7	89	4	30
2011	Bachelor's degree	38	34	7	5	1	4	10	84	7	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	31	8	3	1	10	6	85	5	261
2008	Secondary or high school graduation certificate or equivalent or less	41	37	9	4	0	4	4	86	5	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	42	12	2	0	7	7	84	2	99
2008	University certificate or diploma below the bachelor's level	26	39	16	3	0	13	3	77	4	31
2008	Bachelor's degree	35	40	9	2	1	7	5	85	4	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	13	3	2	7	6	79	5	218

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	37	7	0	0	26	0	90	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	18	6	0	4	3	74	7	70
2017	University certificate or diploma below the bachelor's level	26	55	6	0	0	13	0	93	0	16
2017	Bachelor's degree	36	29	9	2	1	12	11	85	4	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	11	1	1	10	8	84	2	200
2014	Secondary or high school graduation certificate or equivalent or less	43	33	5	0	0	17	2	93	0	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	6	1	0	12	2	91	2	65
2014	University certificate or diploma below the bachelor's level	27	56	6	0	0	6	6	94	0	18
2014	Bachelor's degree	27	42	10	2	0	14	7	86	2	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	10	1	1	13	5	85	3	206
2011	Secondary or high school graduation certificate or equivalent or less	34	41	15	0	0	5	4	83	0	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	32	12	2	1	12	2	82	3	104
2011	University certificate or diploma below the bachelor's level	44	30	7	0	3	10	7	88	4	30
2011	Bachelor's degree	28	38	10	3	2	10	10	82	6	169
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	29	12	3	1	13	5	82	4	261
2008	Secondary or high school graduation certificate or equivalent or less	30	41	13	9	0	4	2	77	9	46
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	45	8	4	1	6	6	85	6	100
2008	University certificate or diploma below the bachelor's level	6	48	19	3	6	16	0	65	12	31
2008	Bachelor's degree	32	39	12	7	2	3	5	77	10	148
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	32	15	5	3	5	5	75	9	216

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	100	16
2017	Bachelor's degree	6	94	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	200
2014	Secondary or high school graduation certificate or equivalent or less	0	100	36
2014	University certificate or diploma below the bachelor's level	0	100	18
2014	Bachelor's degree	7	93	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	206

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	17

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	14

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93	7	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	8	11	4	0	33	15	72	7	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	11	17	0	1	49	13	52	3	70
2017	University certificate or diploma below the bachelor's level	25	19	13	0	0	37	6	78	0	16
2017	Bachelor's degree	15	17	13	3	1	44	8	66	8	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	14	21	2	4	37	6	53	11	199
2014	Secondary or high school graduation certificate or equivalent or less	31	14	11	0	3	29	11	77	5	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	12	15	0	0	50	5	67	0	65
2014	University certificate or diploma below the bachelor's level	22	17	11	0	0	39	10	77	0	18
2014	Bachelor's degree	13	19	14	2	1	44	6	65	7	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	16	16	3	3	43	7	55	13	207

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	37	7	0	0	26	4	90	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	12	0	0	14	5	86	0	70
2017	University certificate or diploma below the bachelor's level	39	55	0	0	0	6	0	100	0	16
2017	Bachelor's degree	33	39	11	2	1	13	1	85	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	17	3	3	8	0	74	8	199
2014	Secondary or high school graduation certificate or equivalent or less	40	38	6	0	3	11	3	90	3	36
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	34	15	0	0	15	2	81	0	65
2014	University certificate or diploma below the bachelor's level	32	23	11	6	0	22	6	76	8	18
2014	Bachelor's degree	25	39	13	3	1	18	2	80	4	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	15	4	2	14	1	75	7	207
2011	Secondary or high school graduation certificate or equivalent or less	36	45	15	2	0	2	0	82	2	45
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	8	3	1	6	1	86	5	104
2011	University certificate or diploma below the bachelor's level	31	40	13	0	7	10	0	78	7	30
2011	Bachelor's degree	34	46	10	1	2	6	1	85	4	168
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	14	4	3	12	0	77	7	262

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	19	29	7	0	0	0	63	7	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	22	12	12	4	0	5	71	17	70
2017	University certificate or diploma below the bachelor's level	27	30	31	12	0	0	0	56	12	16
2017	Bachelor's degree	41	23	14	7	7	4	3	70	15	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	27	8	6	3	0	2	82	9	199

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	34	14	15	8	4	62	23	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	35	27	11	14	0	48	25	70
2017	University certificate or diploma below the bachelor's level	0	31	19	12	31	7	33	46	16
2017	Bachelor's degree	12	24	28	21	15	1	36	36	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	22	27	24	15	2	33	40	199

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	34	25	4	7	0	64	11	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	28	23	11	8	0	59	18	69
2017	University certificate or diploma below the bachelor's level	6	25	25	25	6	13	36	35	16
2017	Bachelor's degree	13	24	29	20	11	3	39	32	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	26	22	9	2	42	32	198

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	22	30	11	4	0	4	54	15	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	28	22	9	17	0	1	51	27	70
2017	University certificate or diploma below the bachelor's level	5	26	25	19	18	0	7	33	40	16
2017	Bachelor's degree	14	18	26	26	12	1	3	34	39	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	19	31	21	14	0	3	32	36	200

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	11	21	7	0	15	66	9	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	9	4	1	10	85	5	70
2017	University certificate or diploma below the bachelor's level	43	12	18	6	0	20	70	8	16
2017	Bachelor's degree	24	38	18	10	5	6	65	16	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	24	9	7	2	60	16	199

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	41	26	0	0	4	73	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	34	21	6	5	0	67	12	70
2017	University certificate or diploma below the bachelor's level	19	49	32	0	0	0	68	0	16
2017	Bachelor's degree	28	27	29	11	4	1	56	15	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	31	10	6	0	53	16	198

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	40	7	7	0	4	0	85	8	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	18	6	3	0	0	73	9	70
2017	University certificate or diploma below the bachelor's level	25	12	45	6	6	0	6	39	13	16
2017	Bachelor's degree	24	30	27	13	3	0	3	55	17	146
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	26	17	8	1	1	48	26	199

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	37	18	11	0	0	4	69	12	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	15	8	11	0	0	67	18	70
2017	University certificate or diploma below the bachelor's level	12	32	25	12	12	0	7	47	26	16
2017	Bachelor's degree	15	29	27	17	10	1	1	45	27	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	34	22	21	10	0	1	46	32	199

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	26	7	26	0	4	66	27	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	19	5	6	0	70	11	70
2017	University certificate or diploma below the bachelor's level	20	36	25	0	6	13	64	7	16
2017	Bachelor's degree	19	36	27	7	9	1	56	16	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	27	18	6	1	48	24	199

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	45	11	4	4	0	11	79	8	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	17	16	2	0	0	65	18	70
2017	University certificate or diploma below the bachelor's level	7	37	37	6	0	0	13	50	7	16
2017	Bachelor's degree	24	29	21	14	8	2	3	56	23	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	23	9	7	1	3	59	17	199

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	11	8	4	0	4	88	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	17	17	2	4	2	76	7	70
2017	University certificate or diploma below the bachelor's level	70	30	0	0	0	0	100	0	16
2017	Bachelor's degree	66	22	8	1	2	0	88	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	22	3	1	1	2	95	2	199

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	15	4	0	4	0	4	92	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	12	9	0	2	0	2	88	2	70
2017	University certificate or diploma below the bachelor's level	72	7	0	8	7	0	7	85	15	15
2017	Bachelor's degree	77	11	3	3	1	0	4	93	4	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	12	5	4	6	1	3	84	10	200

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	14	7	4	4	4	84	8	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	25	12	6	1	2	80	8	70
2017	University certificate or diploma below the bachelor's level	56	38	0	0	6	0	94	6	16
2017	Bachelor's degree	57	24	12	3	1	3	85	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	9	6	2	2	82	8	198

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	22	4	0	4	0	4	92	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	12	5	4	2	3	3	87	7	69
2017	University certificate or diploma below the bachelor's level	75	13	0	6	6	0	0	88	12	16
2017	Bachelor's degree	63	18	7	5	3	0	4	85	8	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	17	10	8	6	0	2	75	14	200

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	8	4	4	0	0	27	89	6	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	4	5	4	0	0	28	88	5	70
2017	University certificate or diploma below the bachelor's level	57	0	0	0	0	0	43	100	0	16
2017	Bachelor's degree	59	10	5	0	1	1	25	92	1	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	17	7	2	0	0	20	89	3	199

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	11	0	4	0	0	4	96	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	6	7	0	1	1	11	91	1	70
2017	University certificate or diploma below the bachelor's level	67	13	0	7	0	0	13	92	8	16
2017	Bachelor's degree	70	16	2	4	0	1	5	93	5	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	15	7	2	0	0	7	90	3	197

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	19	4	0	4	7	92	4	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	11	11	2	10	1	76	13	70
2017	University certificate or diploma below the bachelor's level	81	7	7	0	6	0	87	6	16
2017	Bachelor's degree	73	10	6	6	1	5	87	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	11	5	3	3	4	89	6	200

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	33	22	0	0	4	4	76	0	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	24	16	1	4	0	2	78	6	70
2017	University certificate or diploma below the bachelor's level	29	38	20	14	0	0	0	67	14	16
2017	Bachelor's degree	53	25	14	5	1	0	2	79	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	27	8	2	0	0	3	89	3	199

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	45	40	4	4	0	52	7	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	38	15	6	1	40	21	70
2017	University certificate or diploma below the bachelor's level	17	26	39	6	12	0	43	18	16
2017	Bachelor's degree	9	28	42	16	5	0	37	22	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	40	23	7	0	30	30	200

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	36	18	30	15	0	45	36	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	15	40	30	7	1	37	22	70
2017	University certificate or diploma below the bachelor's level	6	12	52	18	12	0	30	18	16
2017	Bachelor's degree	6	14	44	21	15	0	36	20	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	24	37	20	14	1	35	28	200

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	33	7	14	0	0	0	78	14	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	48	18	4	0	5	5	75	4	70
2017	University certificate or diploma below the bachelor's level	51	49	0	0	0	0	0	100	0	16
2017	Bachelor's degree	26	45	17	5	2	4	0	75	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	48	11	6	1	3	0	81	8	199

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	38	32	4	7	0	57	11	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	43	26	9	9	1	55	19	70
2017	University certificate or diploma below the bachelor's level	20	37	18	18	6	0	57	24	16
2017	Bachelor's degree	24	38	20	12	4	2	63	17	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	41	16	20	4	1	60	24	199

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	87	70
2017	Bachelor's degree	12	88	147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	200
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	88	65
2014	Bachelor's degree	10	90	122
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	207

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	100	0	10
2017	Bachelor's degree	75	25	19
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	23	18
2014	Bachelor's degree	84	16	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	16	18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	29	0	9	91	9	10
2017	Bachelor's degree	77	15	0	8	92	8	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	14	23	7	70	7	14
2014	Bachelor's degree	58	0	42	0	58	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	20	0	5	95	5	15

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	20	11	4	0	14	0	61	39	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	32	5	0	5	1	6	55	45	70
2017	University certificate or diploma below the bachelor's level	64	29	6	0	0	0	0	64	36	16
2017	Bachelor's degree	44	21	13	6	5	11	1	49	51	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	15	8	5	2	9	0	66	34	200

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	27
2017	Bachelor's degree	19	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	64

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27
2017	Bachelor's degree	24	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	64

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	27
2017	Bachelor's degree	19	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	64

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	27
2017	Bachelor's degree	57	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	64

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	27
2017	Bachelor's degree	4	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	64

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	27
2017	Bachelor's degree	40	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	64

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	44	9	0	3	11	29
2017	Bachelor's degree	10	55	21	12	0	2	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	53	11	8	8	1	64

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	18	25	0	0	9	72	0	29
2017	Bachelor's degree	31	23	16	16	4	9	60	22	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	27	11	8	3	20	72	14	65

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	13	18	3	11	3	27	54	20	29
2017	Bachelor's degree	11	6	12	8	19	6	38	31	47	67
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	8	13	6	14	6	43	36	40	65

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Space Agency by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)