2017 Public Service Employee Survey Results for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 41 53 0 6 0 0 0 94 6 17
2014 PC 30 35 20 15 0 0 0 65 15 20
2014 PC-04 18 36 18 27 0 0 0 55 27 11
2011 PC 55 40 0 0 5 0 0 95 5 20
2011 PC-04 70 30 0 0 0 0 0 100 0 10
2008 PC 57 19 0 24 0 0 0 76 24 21
2008 PC-04 50 20 0 30 0 0 0 70 30 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 53 29 6 6 6 0 0 82 12 17
2014 PC 60 20 10 5 5 0 0 80 10 20
2014 PC-04 55 36 9 0 0 0 0 91 0 11
2011 PC 55 25 0 15 5 0 0 80 20 20
2011 PC-04 60 30 0 10 0 0 0 90 10 10
2008 PC 52 24 14 5 5 0 0 76 10 21
2008 PC-04 60 20 20 0 0 0 0 80 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 47 24 12 12 6 0 0 71 18 17
2014 PC 55 10 15 10 5 0 5 69 16 20
2014 PC-04 46 18 18 9 0 0 9 70 10 11
2011 PC 50 30 0 20 0 0 0 80 20 20
2011 PC-04 50 20 0 30 0 0 0 70 30 10
2008 PC 48 29 5 14 5 0 0 76 19 21
2008 PC-04 50 20 10 20 0 0 0 70 20 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 47 47 0 6 0 0 0 94 6 17
2014 PC 60 35 0 5 0 0 0 95 5 20
2014 PC-04 55 36 0 9 0 0 0 91 9 11
2011 PC 55 35 10 0 0 0 0 90 0 20
2011 PC-04 60 40 0 0 0 0 0 100 0 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 47 24 24 0 0 0 53 24 17
2014 PC 15 50 15 10 5 5 0 69 16 20
2014 PC-04 9 36 18 18 9 9 0 50 30 11
2011 PC 40 35 15 5 5 0 0 75 10 20
2011 PC-04 30 30 20 10 10 0 0 60 20 10
2008 PC 29 33 14 24 0 0 0 62 24 21
2008 PC-04 20 30 20 30 0 0 0 50 30 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 29 53 18 0 0 0 0 82 0 17
2014 PC 35 55 0 10 0 0 0 90 10 20
2014 PC-04 27 54 0 18 0 0 0 82 18 11
2011 PC 35 50 5 5 5 0 0 85 10 20
2011 PC-04 40 40 10 0 10 0 0 80 10 10
2008 PC 48 43 5 0 5 0 0 90 5 21
2008 PC-04 40 40 10 0 10 0 0 80 10 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 47 35 12 6 0 0 0 82 6 17
2014 PC 45 35 5 15 0 0 0 80 15 20
2014 PC-04 27 54 9 9 0 0 0 82 9 11
2011 PC 55 40 5 0 0 0 0 95 0 20
2011 PC-04 50 50 0 0 0 0 0 100 0 10
2008 PC 57 24 0 19 0 0 0 81 19 21
2008 PC-04 60 20 0 20 0 0 0 80 20 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 59 41 0 0 0 0 0 100 0 17
2014 PC 65 30 5 0 0 0 0 95 0 20
2014 PC-04 55 36 9 0 0 0 0 91 0 11

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 41 18 12 12 0 0 59 24 17
2014 PC 35 30 25 0 5 0 5 69 5 20
2014 PC-04 27 27 36 0 9 0 0 55 9 11
2011 PC 20 50 0 15 10 0 5 74 26 20
2011 PC-04 10 50 0 20 20 0 0 60 40 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 29 12 18 6 0 0 65 24 17
2014 PC 35 25 10 20 5 0 5 63 26 20
2014 PC-04 27 27 9 18 9 0 9 60 30 11
2011 PC 45 30 10 5 10 0 0 75 15 20
2011 PC-04 40 30 10 10 10 0 0 70 20 10
2008 PC 24 43 10 14 10 0 0 67 24 21
2008 PC-04 10 60 0 20 10 0 0 70 30 10

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 59 18 6 0 0 0 76 6 17
2014 PC 20 55 20 5 0 0 0 75 5 20
2014 PC-04 9 54 27 9 0 0 0 64 9 11
2011 PC 30 50 15 0 5 0 0 80 5 20
2011 PC-04 30 50 10 0 10 0 0 80 10 10
2008 PC 48 29 14 5 5 0 0 76 10 21
2008 PC-04 30 30 20 10 10 0 0 60 20 10

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 24 24 29 12 0 0 35 41 17
2014 PC 0 35 35 20 10 0 0 35 30 20
2014 PC-04 0 27 36 27 9 0 0 27 36 11
2011 PC 30 30 25 10 5 0 0 60 15 20
2011 PC-04 20 50 10 10 10 0 0 70 20 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 47 18 12 6 0 0 65 18 17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 41 41 6 12 0 0 0 82 12 17
2014 PC 35 35 20 5 0 5 0 74 5 20
2014 PC-04 18 27 36 9 0 9 0 50 10 11
2011 PC 65 20 15 0 0 0 0 85 0 20
2011 PC-04 60 20 20 0 0 0 0 80 0 10
2008 PC 43 48 5 0 5 0 0 90 5 21
2008 PC-04 40 40 10 0 10 0 0 80 10 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 41 18 24 6 0 0 53 29 17

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 59 24 18 0 0 0 0 82 0 17
2014 PC 55 25 20 0 0 0 0 80 0 20
2014 PC-04 27 36 36 0 0 0 0 64 0 11
2011 PC 70 30 0 0 0 0 0 100 0 20
2011 PC-04 60 40 0 0 0 0 0 100 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 65 6 18 6 0 0 71 24 17
2014 PC 15 55 10 10 10 0 0 70 20 20
2014 PC-04 9 55 18 9 9 0 0 64 18 11
2011 PC 30 65 0 0 5 0 0 95 5 20
2011 PC-04 20 70 0 0 10 0 0 90 10 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 29 18 29 6 0 0 47 35 17
2014 PC 20 50 10 10 10 0 0 70 20 20
2014 PC-04 9 73 0 9 9 0 0 82 18 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 41 12 18 12 0 0 59 29 17
2014 PC 20 45 10 15 10 0 0 65 25 20
2014 PC-04 9 55 9 18 9 0 0 64 27 11
2011 PC 20 50 15 10 5 0 0 70 15 20
2011 PC-04 10 50 20 10 10 0 0 60 20 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 47 12 6 0 0 0 82 6 17
2014 PC 40 40 5 10 0 5 0 84 11 20
2014 PC-04 18 54 9 9 0 9 0 80 10 11
2011 PC 45 50 0 0 5 0 0 95 5 20
2011 PC-04 50 40 0 0 10 0 0 90 10 10
2008 PC 57 29 10 0 5 0 0 86 5 21
2008 PC-04 50 20 20 0 10 0 0 70 10 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 29 35 24 0 12 0 0 65 12 17
2014 PC 15 50 15 10 5 0 5 69 16 20
2014 PC-04 9 27 27 18 9 0 9 40 30 11
2011 PC 5 45 25 15 5 0 5 53 21 20
2011 PC-04 10 30 30 20 10 0 0 40 30 10
2008 PC 14 43 0 24 19 0 0 57 43 21
2008 PC-04 20 20 0 30 30 0 0 40 60 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 35 29 12 6 0 0 18 53 17
2014 PC 0 35 45 20 0 0 0 20 35 20
2014 PC-04 0 54 36 9 0 0 0 9 54 11
2011 PC 5 35 40 20 0 0 0 20 40 20
2011 PC-04 10 10 60 20 0 0 0 20 20 10
2008 PC 14 24 43 14 0 0 5 15 40 21
2008 PC-04 20 10 50 10 0 0 10 11 33 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 24 65 0 0 6 0 0 31 17
2014 PC 15 25 30 30 0 0 0 30 40 20
2014 PC-04 18 27 46 9 0 0 0 9 45 11
2011 PC 0 15 40 35 5 0 5 42 16 20
2011 PC-04 0 10 40 40 10 0 0 50 10 10
2008 PC 10 38 33 10 10 0 0 19 48 21
2008 PC-04 20 10 60 10 0 0 0 10 30 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 29 41 12 12 0 0 6 13 75 17
2014 PC 45 10 30 10 0 0 5 11 58 20
2014 PC-04 45 18 18 9 0 0 9 10 70 11
2011 PC 20 20 45 10 0 0 5 11 42 20
2011 PC-04 10 20 50 10 0 0 10 11 33 10
2008 PC 24 24 29 19 0 0 5 20 50 21
2008 PC-04 20 10 50 10 0 0 10 11 33 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 24 24 29 12 0 0 41 35 17
2014 PC 5 35 40 20 0 0 0 20 40 20
2014 PC-04 9 54 18 18 0 0 0 18 64 11
2011 PC 0 25 40 30 5 0 0 35 25 20
2011 PC-04 0 40 30 30 0 0 0 30 40 10
2008 PC 0 29 43 14 10 0 5 25 30 21
2008 PC-04 0 30 50 10 0 0 10 11 33 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 35 12 29 6 0 0 35 53 17
2014 PC 15 50 15 15 0 0 5 16 68 20
2014 PC-04 9 64 9 9 0 0 9 10 80 11
2011 PC 30 20 40 5 0 5 0 5 53 20
2011 PC-04 30 10 50 10 0 0 0 10 40 10
2008 PC 29 33 14 10 5 0 10 16 68 21
2008 PC-04 30 20 30 0 0 0 20 0 63 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 6 35 29 24 0 6 56 6 17
2014 PC 0 5 30 30 20 0 15 59 6 20
2014 PC-04 0 9 27 18 18 0 27 50 13 11
2011 PC 5 5 20 45 15 0 10 67 11 20
2011 PC-04 0 0 30 40 10 0 20 63 0 10
2008 PC 5 14 38 19 14 5 5 37 21 21
2008 PC-04 10 10 50 10 10 0 10 22 22 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 29 35 12 0 0 12 13 47 17
2014 PC 15 40 25 10 5 0 5 16 58 20
2014 PC-04 18 55 9 9 0 0 9 10 80 11
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 65 18 6 6 6 0 0 82 12 17
2014 PC 55 20 5 15 5 0 0 75 20 20
2014 PC-04 55 27 0 9 9 0 0 82 18 11
2011 PC 55 30 5 10 0 0 0 85 10 20
2011 PC-04 50 40 0 10 0 0 0 90 10 10
2008 PC 62 19 0 14 5 0 0 81 19 21
2008 PC-04 60 20 0 20 0 0 0 80 20 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 18 12 6 6 29 6 64 18 17
2014 PC 20 35 15 10 5 10 5 65 18 20
2014 PC-04 9 27 18 18 0 18 9 50 25 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 47 41 0 6 6 0 0 88 12 17
2014 PC 40 35 15 5 5 0 0 75 10 20
2014 PC-04 46 18 27 9 0 0 0 64 9 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 41 12 0 6 0 6 81 6 17
2014 PC 25 55 5 5 5 0 5 84 11 20
2014 PC-04 18 55 9 9 0 0 9 80 10 11
2011 PC 45 40 10 5 0 0 0 85 5 20
2011 PC-04 50 40 10 0 0 0 0 90 0 10
2008 PC 33 29 5 19 5 10 0 68 26 21
2008 PC-04 20 30 10 20 10 10 0 56 33 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 35 12 6 12 12 6 64 21 17
2014 PC 30 25 25 0 10 5 5 61 11 20
2014 PC-04 27 36 36 0 0 0 0 64 0 11
2011 PC 40 20 15 15 5 0 5 63 21 20
2011 PC-04 50 10 20 10 10 0 0 60 20 10
2008 PC 29 29 14 14 5 10 0 63 21 21
2008 PC-04 30 10 30 10 10 10 0 44 22 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 6 12 12 6 41 18 29 43 17
2014 PC 5 30 10 5 0 40 10 70 10 20
2014 PC-04 0 36 0 9 0 55 0 80 20 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 53 35 0 12 0 0 0 88 12 17
2014 PC 60 30 0 5 5 0 0 90 10 20
2014 PC-04 64 27 0 9 0 0 0 91 9 11
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 35 18 18 6 0 6 56 25 17
2014 PC 15 55 10 10 10 0 0 70 20 20
2014 PC-04 9 55 9 18 9 0 0 64 27 11
2011 PC 25 50 10 10 5 0 0 75 15 20
2011 PC-04 20 50 10 10 10 0 0 70 20 10
2008 PC 14 43 14 14 14 0 0 57 29 21
2008 PC-04 20 30 10 20 20 0 0 50 40 10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 41 12 0 6 0 6 81 6 17
2014 PC 40 40 10 0 5 5 0 84 5 20
2014 PC-04 36 46 18 0 0 0 0 82 0 11
2011 PC 55 25 10 5 5 0 0 80 10 20
2011 PC-04 60 30 0 0 10 0 0 90 10 10
2008 PC 33 29 19 5 14 0 0 62 19 21
2008 PC-04 30 20 20 10 20 0 0 50 30 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 41 6 12 6 0 0 76 18 17
2014 PC 30 55 10 5 0 0 0 85 5 20
2014 PC-04 36 46 9 9 0 0 0 82 9 11
2011 PC 45 40 5 0 10 0 0 85 10 20
2011 PC-04 40 40 10 0 10 0 0 80 10 10
2008 PC 33 33 24 5 5 0 0 67 10 21
2008 PC-04 30 20 40 0 10 0 0 50 10 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 65 29 0 0 6 0 0 94 6 17
2014 PC 70 10 5 10 0 0 5 84 10 20
2014 PC-04 82 9 0 9 0 0 0 91 9 11
2011 PC 85 5 5 5 0 0 0 90 5 20
2011 PC-04 90 10 0 0 0 0 0 100 0 10
2008 PC 76 10 10 0 5 0 0 86 5 21
2008 PC-04 80 10 10 0 0 0 0 90 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 53 12 0 0 24 6 83 0 17
2014 PC 30 30 5 15 0 20 0 75 19 20
2014 PC-04 36 18 9 27 0 9 0 60 30 11
2011 PC 55 25 5 5 0 5 5 89 6 20
2011 PC-04 50 40 10 0 0 0 0 90 0 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 47 12 0 6 0 0 82 6 17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 47 29 18 0 6 0 0 76 6 17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 41 0 18 6 0 0 76 24 17
2014 PC 35 35 20 10 0 0 0 70 10 20
2014 PC-04 27 36 18 18 0 0 0 64 18 11
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 59 18 6 6 12 0 67 13 17
2014 PC 20 40 20 5 5 10 0 67 11 20
2014 PC-04 18 46 27 9 0 0 0 64 9 11
2011 PC 25 45 15 10 0 0 5 74 11 20
2011 PC-04 30 50 10 10 0 0 0 80 10 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 24 53 6 12 6 0 25 19 17
2014 PC 5 40 30 15 5 5 0 47 21 20
2014 PC-04 0 46 36 18 0 0 0 46 18 11
2011 PC 25 50 5 10 5 5 0 79 16 20
2011 PC-04 30 50 0 0 10 10 0 89 11 10
2008 PC 29 38 19 10 5 0 0 67 14 21
2008 PC-04 10 60 20 0 10 0 0 70 10 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 18 41 12 24 6 0 19 38 17
2014 PC 0 30 35 25 5 5 0 32 32 20
2014 PC-04 0 27 36 36 0 0 0 27 36 11
2011 PC 5 50 15 10 10 10 0 61 22 20
2011 PC-04 0 50 10 10 10 20 0 63 25 10
2008 PC 5 38 19 29 0 10 0 47 32 21
2008 PC-04 0 40 20 20 0 20 0 50 25 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 18 53 12 6 12 0 20 20 17
2014 PC 5 45 25 10 5 10 0 56 17 20
2014 PC-04 9 46 36 9 0 0 0 55 9 11
2011 PC 20 50 15 5 10 0 0 70 15 20
2011 PC-04 10 80 0 0 10 0 0 90 10 10
2008 PC 5 48 19 24 0 5 0 55 25 21
2008 PC-04 0 60 20 10 0 10 0 67 11 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 47 29 6 18 0 0 47 24 17
2014 PC 5 35 35 25 0 0 0 40 25 20
2014 PC-04 9 27 36 27 0 0 0 36 27 11
2011 PC 5 50 5 30 10 0 0 55 40 20
2011 PC-04 0 50 0 30 20 0 0 50 50 10
2008 PC 5 43 33 14 5 0 0 48 19 21
2008 PC-04 0 40 20 30 10 0 0 40 40 10
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 47 6 18 12 0 0 65 29 17
2014 PC 10 50 15 25 0 0 0 60 25 20
2014 PC-04 0 64 9 27 0 0 0 64 27 11
2011 PC 5 50 30 10 0 5 0 58 11 20
2011 PC-04 0 80 10 0 0 10 0 89 0 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 59 0 0 0 6 0 100 0 17
2014 PC 55 35 5 5 0 0 0 90 5 20
2014 PC-04 36 46 9 9 0 0 0 82 9 11
2011 PC 50 45 5 0 0 0 0 95 0 20
2011 PC-04 50 40 10 0 0 0 0 90 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 53 6 18 0 6 0 75 19 17
2014 PC 35 45 5 10 5 0 0 80 15 20
2014 PC-04 27 55 0 9 9 0 0 82 18 11
2011 PC 30 45 5 10 0 5 5 83 11 20
2011 PC-04 20 50 10 10 0 10 0 78 11 10
2008 PC 19 33 14 19 0 5 10 61 22 21
2008 PC-04 10 40 20 20 0 0 10 56 22 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 35 29 24 0 0 0 47 24 17
2014 PC 30 45 20 5 0 0 0 75 5 20
2014 PC-04 18 55 18 9 0 0 0 73 9 11
2011 PC 5 70 10 0 5 5 5 83 6 20
2011 PC-04 0 90 10 0 0 0 0 90 0 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 35 18 12 12 18 0 50 29 17
2014 PC 5 25 25 5 20 15 5 38 31 20
2014 PC-04 0 27 27 0 27 18 0 33 33 11
2011 PC 5 25 25 10 15 15 5 38 31 20
2011 PC-04 10 10 40 10 20 10 0 22 33 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 53 29 6 6 6 0 0 82 12 17
2014 PC 50 35 0 15 0 0 0 85 15 20
2014 PC-04 55 36 0 9 0 0 0 91 9 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 47 35 6 0 0 12 0 93 0 17
2014 PC 50 45 5 0 0 0 0 95 0 20
2014 PC-04 55 36 9 0 0 0 0 91 0 11
2011 PC 60 25 10 0 0 5 0 89 0 20
2011 PC-04 60 30 10 0 0 0 0 90 0 10
2008 PC 52 24 14 5 0 5 0 80 5 21
2008 PC-04 60 20 0 10 0 10 0 89 11 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 41 12 29 18 0 0 41 47 17
2014 PC 0 35 30 25 10 0 0 35 35 20
2014 PC-04 0 36 36 27 0 0 0 36 27 11
2011 PC 10 50 5 15 20 0 0 60 35 20
2011 PC-04 0 50 10 0 40 0 0 50 40 10
2008 PC 14 29 24 10 24 0 0 43 33 21
2008 PC-04 10 20 30 10 30 0 0 30 40 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 12 18 29 41 0 0 12 71 17
2014 PC 0 15 15 30 40 0 0 15 70 20
2014 PC-04 0 0 18 46 36 0 0 0 82 11
2011 PC 10 5 10 15 60 0 0 15 75 20
2011 PC-04 10 10 20 0 60 0 0 20 60 10
2008 PC 0 14 14 14 57 0 0 14 71 21
2008 PC-04 0 10 20 10 60 0 0 10 70 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 18 29 29 6 12 0 27 40 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 53 6 0 6 0 0 88 6 17
2014 PC 40 40 15 0 5 0 0 80 5 20
2014 PC-04 46 36 18 0 0 0 0 82 0 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 53 18 6 6 0 0 71 12 17
2014 PC 40 25 20 5 5 5 0 69 11 20
2014 PC-04 36 18 27 9 0 9 0 60 10 11
2011 PC 30 35 0 10 10 10 5 76 24 20
2011 PC-04 20 50 0 0 10 20 0 88 13 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 65 0 6 6 0 0 88 12 17
2014 PC 50 30 15 0 5 0 0 80 5 20
2014 PC-04 46 27 27 0 0 0 0 73 0 11
2011 PC 30 60 0 5 0 5 0 95 5 20
2011 PC-04 20 60 0 10 0 10 0 89 11 10
2008 PC 19 57 14 10 0 0 0 76 10 21
2008 PC-04 0 60 20 20 0 0 0 60 20 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 41 29 18 0 0 0 53 18 17
2014 PC 15 50 20 15 0 0 0 65 15 20
2014 PC-04 9 46 18 27 0 0 0 55 27 11
2011 PC 35 45 15 0 5 0 0 80 5 20
2011 PC-04 20 60 10 0 10 0 0 80 10 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 53 12 24 0 0 0 65 24 17
2014 PC 10 45 20 25 0 0 0 55 25 20
2014 PC-04 0 46 27 27 0 0 0 46 27 11
2011 PC 25 50 20 5 0 0 0 75 5 20
2011 PC-04 10 70 10 10 0 0 0 80 10 10
2008 PC 10 67 0 14 5 5 0 80 20 21
2008 PC-04 0 60 0 20 10 10 0 67 33 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 47 18 18 6 0 0 59 24 17
2014 PC 30 35 10 15 5 5 0 69 21 20
2014 PC-04 9 55 9 18 0 9 0 70 20 11
2011 PC 30 30 15 15 5 5 0 63 21 20
2011 PC-04 20 40 20 0 10 10 0 67 11 10
2008 PC 29 33 10 10 10 10 0 68 21 21
2008 PC-04 10 40 20 0 20 10 0 56 22 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PC 35 35 29 17
2014 PC 15 50 35 20
2014 PC-04 18 36 45 11
2011 PC 15 70 15 20
2011 PC-04 0 90 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 12 12 6 6 53 6 43 29 17
2014 PC 15 15 20 0 5 25 20 54 9 20
2014 PC-04 18 18 18 0 0 27 18 66 0 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 41 18 0 6 12 0 73 7 17
2014 PC 35 40 15 5 5 0 0 75 10 20
2014 PC-04 36 36 18 9 0 0 0 73 9 11
2011 PC 25 40 10 0 5 20 0 81 6 20
2011 PC-04 10 50 20 0 10 10 0 67 11 10
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 59 12 6 0 6 0 81 6 17
2014 PC 25 45 25 0 0 5 0 74 0 20
2014 PC-04 27 36 36 0 0 0 0 64 0 11
2011 PC 25 65 5 0 0 0 5 95 0 20
2011 PC-04 20 80 0 0 0 0 0 100 0 10
2008 PC 33 52 10 5 0 0 0 86 5 21
2008 PC-04 30 60 0 10 0 0 0 90 10 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 24 18 6 6 41 6 44 22 17
2014 PC 0 15 35 10 5 30 5 23 23 20
2014 PC-04 0 18 18 18 0 36 9 33 33 11
2011 PC 0 20 40 0 5 30 5 31 8 20
2011 PC-04 0 40 30 0 0 20 10 57 0 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 24 29 0 0 24 0 62 0 17
2014 PC 35 20 30 0 0 15 0 65 0 20
2014 PC-04 18 27 36 0 0 18 0 56 0 11
2011 PC 40 25 10 10 0 10 5 76 12 20
2011 PC-04 40 30 10 10 0 10 0 78 11 10
2008 PC 33 38 5 5 0 19 0 88 6 21
2008 PC-04 40 30 10 0 0 20 0 88 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 24 41 0 0 24 0 46 0 17
2014 PC 32 21 16 0 5 26 0 71 7 19
2014 PC-04 18 27 18 0 0 36 0 71 0 11
2011 PC 35 35 10 5 0 10 5 82 6 20
2011 PC-04 30 50 10 0 0 10 0 89 0 10
2008 PC 33 48 5 5 0 10 0 89 5 21
2008 PC-04 30 40 10 0 0 20 0 88 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 13 19 0 6 50 6 43 14 16
2014 PC 10 5 15 0 10 50 10 38 25 20
2014 PC-04 9 9 18 0 9 55 0 40 19 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 35 24 0 6 18 0 64 7 17
2014 PC 25 30 20 5 10 10 0 61 16 20
2014 PC-04 27 27 27 9 9 0 0 55 18 11
2011 PC 30 40 10 10 0 10 0 78 11 20
2011 PC-04 20 50 10 10 0 10 0 78 11 10
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 38 25 6 6 0 0 63 13 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 6 19 31 31 6 0 6 27 40 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 19 19 19 38 0 0 6 40 40 16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 24 18 35 12 0 0 35 47 17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 19 44 25 0 6 0 6 67 7 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 19 56 0 0 0 0 44 0 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 18 35 29 6 0 0 29 35 17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 18 18 35 12 0 0 35 47 17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 18 35 18 6 0 0 41 24 17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 29 35 24 6 6 0 0 65 12 17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 81 13 6 0 0 0 0 94 0 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 82 12 0 6 0 0 0 94 6 17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 81 13 6 0 0 0 0 94 0 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 71 12 12 6 0 0 0 82 6 17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 75 0 0 0 0 0 25 100 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 88 0 0 0 0 0 13 100 0 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 59 24 18 0 0 0 0 82 0 17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 31 6 13 0 0 0 81 13 16

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 29 35 29 6 0 0 29 35 17

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 29 29 35 6 0 0 41 29 17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 53 6 12 0 6 0 81 13 17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 53 18 6 6 0 0 71 12 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 0 100 17
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 29 18 12 12 0 29 0 42 58 17
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