2017 Public Service Employee Survey Results for Canadian Space Agency by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 40 3 9 1 0 0 87 10 137
2017 First official language - French 46 42 5 5 2 0 0 89 6 322
2014 First official language - English 53 33 5 8 2 0 0 86 10 122
2014 First official language - French 41 48 5 6 1 0 0 88 7 324
2011 First official language - English 46 41 6 4 3 0 0 87 7 194
2011 First official language - French 58 34 3 5 1 0 0 92 6 417
2008 First official language - English 45 41 4 7 3 0 0 86 10 173
2008 First official language - French 55 36 3 5 1 0 0 91 5 371

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 19 4 1 0 0 0 95 1 137
2017 First official language - French 50 36 7 4 1 1 2 88 5 321
2014 First official language - English 74 20 3 2 0 0 1 95 2 121
2014 First official language - French 51 35 6 6 0 0 1 87 7 324
2011 First official language - English 73 21 2 3 0 1 0 95 3 194
2011 First official language - French 56 29 5 6 3 0 1 86 9 417
2008 First official language - English 77 20 2 0 0 0 1 98 0 173
2008 First official language - French 52 25 10 8 3 1 1 79 11 370

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 20 3 2 1 0 0 94 3 137
2017 First official language - French 36 33 12 13 4 0 1 70 18 322
2014 First official language - English 74 18 5 2 1 0 1 93 2 122
2014 First official language - French 37 36 9 15 3 0 0 73 18 324
2011 First official language - English 68 21 5 5 1 0 0 89 6 194
2011 First official language - French 41 33 10 11 4 0 1 75 16 417
2008 First official language - English 69 24 5 2 0 0 1 93 2 173
2008 First official language - French 36 35 11 11 8 0 1 71 18 371

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 25 9 5 4 0 0 82 9 137
2017 First official language - French 49 37 7 5 2 0 0 86 7 321
2014 First official language - English 66 27 2 4 1 0 0 93 5 122
2014 First official language - French 47 39 6 5 3 0 0 86 8 324
2011 First official language - English 56 31 5 5 2 0 0 88 7 194
2011 First official language - French 48 37 6 7 2 0 0 85 9 417

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 34 9 9 4 0 1 78 13 137
2017 First official language - French 40 43 9 5 2 0 0 84 7 322
2014 First official language - English 34 41 12 7 5 1 1 75 12 122
2014 First official language - French 39 41 11 6 3 0 0 81 8 324
2011 First official language - English 41 40 9 6 2 0 2 83 8 194
2011 First official language - French 43 38 11 4 2 0 1 82 7 417
2008 First official language - English 37 35 12 13 1 0 2 73 14 173
2008 First official language - French 36 42 12 7 1 0 1 79 9 371

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 28 9 1 2 0 1 88 3 137
2017 First official language - French 43 45 7 4 1 0 0 88 5 321
2014 First official language - English 53 35 5 6 0 0 1 89 6 122
2014 First official language - French 34 47 11 6 2 0 0 81 8 324
2011 First official language - English 58 25 9 6 2 0 0 84 8 193
2011 First official language - French 48 38 9 4 2 0 0 86 6 417
2008 First official language - English 51 36 5 5 2 0 0 88 7 173
2008 First official language - French 42 41 8 8 1 0 0 83 9 371

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 27 5 2 2 0 1 91 4 137
2017 First official language - French 44 44 7 4 1 0 0 88 6 322
2014 First official language - English 59 31 3 6 1 0 0 89 7 122
2014 First official language - French 44 36 10 8 2 0 0 79 10 324
2011 First official language - English 60 29 5 4 2 0 0 89 6 194
2011 First official language - French 43 43 7 4 3 0 0 86 7 417
2008 First official language - English 52 38 5 3 2 0 0 90 5 172
2008 First official language - French 42 42 6 8 2 0 0 84 9 371

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 27 5 1 2 0 0 92 4 136
2017 First official language - French 60 36 3 1 0 0 0 96 1 322
2014 First official language - English 63 25 7 4 0 0 1 88 4 122
2014 First official language - French 49 41 5 4 0 0 0 91 4 322

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 28 13 8 4 0 1 75 12 137
2017 First official language - French 43 39 9 5 2 0 1 84 7 322
2014 First official language - English 41 32 17 6 4 1 0 73 9 122
2014 First official language - French 34 39 14 7 3 1 2 76 10 324
2011 First official language - English 34 39 13 9 3 0 1 74 12 194
2011 First official language - French 42 37 11 5 4 0 1 81 9 417

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 18 7 16 6 1 8 67 24 135
2017 First official language - French 41 27 10 8 4 1 9 75 14 322
2014 First official language - English 36 24 12 10 11 1 8 65 22 122
2014 First official language - French 43 31 8 9 3 0 6 79 13 324
2011 First official language - English 30 28 8 9 13 1 10 66 24 194
2011 First official language - French 48 26 8 8 4 1 6 79 12 417
2008 First official language - English 36 21 10 17 9 1 6 60 28 173
2008 First official language - French 43 34 5 8 5 0 5 81 14 369

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 39 5 6 3 0 0 86 9 137
2017 First official language - French 36 46 11 6 2 0 0 82 8 322
2014 First official language - English 44 34 10 7 5 0 0 78 12 122
2014 First official language - French 32 43 14 9 3 0 0 74 12 324
2011 First official language - English 43 38 11 5 3 0 0 81 8 194
2011 First official language - French 42 41 11 4 2 0 0 83 6 417
2008 First official language - English 43 34 12 9 3 0 0 77 12 172
2008 First official language - French 40 41 10 7 2 0 0 81 9 369

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 37 9 14 10 0 0 68 24 137
2017 First official language - French 24 44 14 14 4 0 0 68 18 322
2014 First official language - English 24 39 14 11 12 0 0 63 23 122
2014 First official language - French 22 42 18 16 3 0 0 63 19 324
2011 First official language - English 25 38 13 15 9 0 0 63 23 194
2011 First official language - French 25 41 19 11 4 0 0 66 15 416

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 41 9 8 6 0 0 76 14 137
2017 First official language - French 24 45 16 10 4 0 0 70 14 322

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 25 7 8 4 0 0 81 13 137
2017 First official language - French 35 45 12 4 3 0 0 81 7 320
2014 First official language - English 48 28 14 6 2 3 0 78 8 122
2014 First official language - French 30 49 14 6 1 0 0 79 7 324
2011 First official language - English 52 35 5 5 2 1 0 88 7 194
2011 First official language - French 36 46 10 4 3 0 0 83 7 417
2008 First official language - English 51 33 10 2 3 0 0 84 5 173
2008 First official language - French 41 37 13 7 3 0 0 78 9 369

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 33 10 12 5 3 0 72 18 136
2017 First official language - French 30 40 15 9 5 0 0 70 14 322

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 27 3 3 2 0 0 92 4 137
2017 First official language - French 45 42 11 1 1 0 0 87 2 322
2014 First official language - English 70 21 6 2 1 0 1 91 3 122
2014 First official language - French 54 33 10 2 1 0 0 87 3 324
2011 First official language - English 68 24 4 2 1 0 0 93 3 194
2011 First official language - French 58 35 6 1 1 0 0 93 2 417

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 38 8 9 4 0 0 79 14 136
2017 First official language - French 27 47 14 7 4 0 1 75 11 322
2014 First official language - English 33 41 9 8 10 0 0 73 17 122
2014 First official language - French 22 48 16 10 4 0 0 70 13 324
2011 First official language - English 33 42 11 8 5 0 0 76 13 194
2011 First official language - French 38 43 9 5 4 0 0 81 10 417

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 32 9 14 6 0 0 71 19 137
2017 First official language - French 37 37 12 10 4 0 0 74 14 322
2014 First official language - English 33 37 13 10 7 0 0 70 17 122
2014 First official language - French 29 43 13 10 4 0 0 72 14 324

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 36 7 11 6 3 1 75 18 137
2017 First official language - French 32 41 15 10 3 0 0 72 13 321
2014 First official language - English 36 34 15 9 6 0 1 70 15 122
2014 First official language - French 27 44 17 10 2 0 0 71 12 324
2011 First official language - English 36 39 12 8 3 0 0 76 11 194
2011 First official language - French 34 44 14 5 3 1 0 78 8 417

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 34 8 2 3 1 0 87 5 137
2017 First official language - French 42 43 10 4 1 0 0 85 5 322
2014 First official language - English 57 26 11 2 2 1 0 84 5 122
2014 First official language - French 41 40 12 5 2 0 0 81 7 324
2011 First official language - English 54 32 9 3 2 0 0 86 5 194
2011 First official language - French 48 42 6 2 1 0 0 90 4 417
2008 First official language - English 51 38 5 6 1 0 0 88 6 173
2008 First official language - French 42 46 6 5 1 0 0 88 5 370

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 39 12 9 9 1 0 70 18 137
2017 First official language - French 29 34 17 15 5 0 0 63 20 321
2014 First official language - English 27 34 22 11 5 0 1 61 17 122
2014 First official language - French 26 43 17 10 4 0 0 69 14 324
2011 First official language - English 23 30 27 12 8 0 0 54 20 194
2011 First official language - French 21 38 20 13 7 0 0 60 20 417
2008 First official language - English 13 34 28 13 10 0 0 48 24 172
2008 First official language - French 18 31 25 15 12 0 0 48 27 371

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 24 41 17 7 0 3 24 34 136
2017 First official language - French 11 27 41 14 4 0 2 19 39 319
2014 First official language - English 10 26 31 20 12 0 1 31 37 122
2014 First official language - French 13 36 35 12 3 0 1 15 49 323
2011 First official language - English 12 22 30 24 9 0 3 34 35 193
2011 First official language - French 9 33 37 13 6 0 2 20 43 414
2008 First official language - English 16 25 36 15 6 1 2 22 41 173
2008 First official language - French 13 39 30 12 4 0 2 17 53 370

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 16 32 22 19 2 4 43 23 134
2017 First official language - French 9 20 35 20 10 3 3 32 31 320
2014 First official language - English 20 18 25 22 11 0 5 35 40 122
2014 First official language - French 14 26 36 14 6 2 3 20 42 323
2011 First official language - English 6 12 25 31 20 1 4 54 19 191
2011 First official language - French 6 20 36 20 12 3 3 35 27 414
2008 First official language - English 10 26 24 26 10 1 3 38 38 172
2008 First official language - French 13 36 27 12 8 2 2 20 51 371

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 30 26 13 8 1 5 22 50 137
2017 First official language - French 27 33 26 6 4 2 2 11 62 321
2014 First official language - English 26 17 26 15 10 1 6 26 46 122
2014 First official language - French 35 31 23 7 2 1 1 9 68 324
2011 First official language - English 16 20 32 18 11 1 3 30 37 193
2011 First official language - French 18 32 29 11 7 1 1 18 52 415
2008 First official language - English 19 25 29 17 4 1 4 22 47 173
2008 First official language - French 22 34 27 9 5 1 2 15 58 371

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 14 29 30 18 0 3 50 21 136
2017 First official language - French 10 27 36 16 9 1 2 26 38 321
2014 First official language - English 5 19 33 24 13 1 6 39 26 122
2014 First official language - French 10 26 41 18 4 1 1 22 37 323
2011 First official language - English 6 18 26 35 12 0 2 48 25 193
2011 First official language - French 9 28 37 17 7 1 1 24 39 415
2008 First official language - English 8 21 38 20 11 1 3 32 29 173
2008 First official language - French 16 36 32 11 4 1 1 15 53 371

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 25 20 17 17 2 4 37 42 135
2017 First official language - French 16 32 27 14 6 1 4 21 50 321
2014 First official language - English 19 27 28 13 8 0 5 23 48 121
2014 First official language - French 21 36 26 9 3 1 4 13 59 324
2011 First official language - English 20 24 25 17 9 1 3 27 47 193
2011 First official language - French 17 32 27 15 5 1 3 21 51 414
2008 First official language - English 24 24 26 14 8 1 3 23 49 173
2008 First official language - French 20 32 25 14 6 0 3 21 54 371

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 10 18 29 23 3 13 62 16 136
2017 First official language - French 6 17 29 26 16 2 4 45 24 321
2014 First official language - English 6 5 24 30 23 2 11 60 12 121
2014 First official language - French 4 15 28 30 16 2 5 50 21 324
2011 First official language - English 3 11 20 30 25 3 9 62 16 193
2011 First official language - French 4 13 30 27 18 4 4 49 18 414
2008 First official language - English 8 14 25 29 12 2 9 47 25 173
2008 First official language - French 14 22 26 23 10 2 3 35 37 370

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 20 37 12 9 1 6 22 38 136
2017 First official language - French 14 26 39 12 5 2 2 18 41 322
2014 First official language - English 18 20 36 12 8 0 5 22 40 122
2014 First official language - French 15 30 36 12 5 1 2 17 46 323
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 21 2 4 1 3 1 92 6 137
2017 First official language - French 56 30 6 5 1 0 1 87 7 322
2014 First official language - English 72 20 5 2 1 0 1 92 3 122
2014 First official language - French 58 26 8 6 1 0 1 86 7 324
2011 First official language - English 64 26 3 6 0 0 0 90 7 194
2011 First official language - French 57 26 7 9 2 0 0 83 10 417
2008 First official language - English 72 13 6 6 1 0 2 87 7 173
2008 First official language - French 58 23 6 8 4 0 1 82 11 371

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 28 12 5 6 7 8 74 13 137
2017 First official language - French 24 39 13 9 6 4 5 70 16 322
2014 First official language - English 36 18 17 8 8 5 7 62 19 122
2014 First official language - French 26 38 16 8 5 3 3 69 14 324

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 29 6 8 5 0 3 81 13 137
2017 First official language - French 45 38 10 3 2 1 0 84 6 322
2014 First official language - English 52 20 10 12 5 1 0 73 17 122
2014 First official language - French 45 37 9 5 3 1 0 83 8 324

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 31 8 6 5 4 1 80 11 137
2017 First official language - French 38 45 12 3 1 1 1 84 4 322
2014 First official language - English 39 35 12 7 3 2 2 77 11 122
2014 First official language - French 33 50 10 5 0 1 1 85 6 324
2011 First official language - English 47 30 7 9 4 1 1 79 14 194
2011 First official language - French 38 44 10 4 3 1 1 83 7 416
2008 First official language - English 34 32 12 11 5 5 2 71 17 173
2008 First official language - French 33 43 11 8 3 2 1 78 11 371

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 24 7 6 9 13 3 74 18 137
2017 First official language - French 28 39 11 9 3 9 1 74 14 321
2014 First official language - English 35 20 16 7 6 11 4 65 16 122
2014 First official language - French 34 31 13 7 4 8 3 72 13 324
2011 First official language - English 45 23 10 6 5 9 1 75 13 194
2011 First official language - French 35 34 12 6 6 6 1 74 13 416
2008 First official language - English 31 29 14 8 5 11 3 70 14 173
2008 First official language - French 32 31 15 8 6 6 1 69 15 370

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 14 15 10 9 28 9 47 29 137
2017 First official language - French 9 23 23 12 6 22 7 44 24 322
2014 First official language - English 12 18 14 17 10 22 7 43 37 122
2014 First official language - French 10 26 18 14 7 20 4 48 28 323

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 29 5 5 2 0 0 88 7 137
2017 First official language - French 46 41 9 4 1 0 0 87 4 322
2014 First official language - English 57 29 8 5 2 0 0 85 7 122
2014 First official language - French 43 45 8 3 1 0 0 88 4 324
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 30 9 4 5 1 1 82 9 137
2017 First official language - French 35 44 13 6 1 1 0 80 8 321
2014 First official language - English 40 34 10 10 5 1 1 75 15 122
2014 First official language - French 34 45 11 7 2 1 0 80 9 324
2011 First official language - English 40 32 12 11 5 0 0 72 16 194
2011 First official language - French 35 38 14 7 5 1 0 74 12 417
2008 First official language - English 33 34 13 12 9 1 0 67 20 172
2008 First official language - French 27 35 17 14 6 0 1 63 20 371

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 20 7 4 4 2 1 85 7 137
2017 First official language - French 41 43 8 3 1 2 1 87 4 322
2014 First official language - English 53 24 7 6 5 4 2 82 11 122
2014 First official language - French 41 40 12 2 2 3 0 83 4 324
2011 First official language - English 47 29 15 5 3 0 0 76 8 194
2011 First official language - French 44 34 12 6 3 1 0 79 8 417
2008 First official language - English 40 30 14 9 5 2 1 72 14 173
2008 First official language - French 33 34 18 7 5 2 1 69 12 371

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 29 7 6 3 0 0 84 9 137
2017 First official language - French 40 44 8 4 2 1 1 86 5 322
2014 First official language - English 46 28 9 10 4 1 1 76 15 122
2014 First official language - French 39 43 11 3 3 1 0 83 6 323
2011 First official language - English 41 35 14 7 3 0 0 76 10 194
2011 First official language - French 42 39 11 5 4 0 0 81 9 417
2008 First official language - English 39 31 10 13 6 0 0 70 20 173
2008 First official language - French 32 35 16 11 5 0 0 68 17 370

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 87 4 6 1 1 0 1 92 2 137
2017 First official language - French 72 23 2 2 0 0 1 96 2 321
2014 First official language - English 87 10 2 0 2 0 0 97 2 122
2014 First official language - French 75 18 3 3 1 0 1 93 4 324
2011 First official language - English 82 11 3 2 1 0 0 94 3 194
2011 First official language - French 77 16 3 3 1 0 0 94 4 417
2008 First official language - English 84 10 2 1 0 0 2 96 1 173
2008 First official language - French 82 11 2 4 2 0 1 93 5 369

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 20 5 4 4 8 5 85 9 136
2017 First official language - French 43 32 8 6 2 4 6 83 8 322
2014 First official language - English 49 22 7 6 2 9 6 83 8 122
2014 First official language - French 38 31 10 7 7 3 4 74 15 324
2011 First official language - English 46 26 11 8 4 1 3 75 13 194
2011 First official language - French 44 33 7 6 4 3 3 82 10 417

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 18 6 6 2 1 0 86 8 137
2017 First official language - French 55 34 4 3 2 1 1 90 5 322

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 22 6 3 3 1 0 88 6 137
2017 First official language - French 52 34 7 3 2 2 1 88 5 322

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 22 11 3 5 0 1 81 8 137
2017 First official language - French 49 33 9 5 3 0 1 83 8 322
2014 First official language - English 53 22 12 9 3 1 1 76 12 122
2014 First official language - French 44 38 11 4 2 0 0 82 7 324
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 34 20 5 7 4 16 60 14 45
2017 First official language - French 27 31 22 8 1 3 9 65 10 106
2014 First official language - English 19 32 6 10 0 3 29 75 15 31
2014 First official language - French 18 46 18 6 3 1 8 71 10 102

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 29 16 8 8 4 0 67 16 137
2017 First official language - French 20 37 21 11 4 7 0 61 16 322
2014 First official language - English 33 30 14 9 7 6 1 68 17 122
2014 First official language - French 20 45 20 6 3 6 0 69 10 324
2011 First official language - English 32 27 17 13 5 6 1 63 19 194
2011 First official language - French 20 38 20 10 4 8 0 63 15 417

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 27 17 14 13 1 0 56 27 137
2017 First official language - French 15 35 27 13 6 5 0 52 20 322
2014 First official language - English 20 34 16 16 10 3 1 56 27 122
2014 First official language - French 17 44 23 10 2 3 0 63 13 324
2011 First official language - English 29 32 20 12 6 1 0 62 18 194
2011 First official language - French 21 40 22 9 6 2 0 62 16 417
2008 First official language - English 20 36 18 13 11 2 0 57 25 173
2008 First official language - French 17 40 24 11 6 2 0 58 18 371

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 26 19 16 14 7 1 46 33 137
2017 First official language - French 8 32 33 14 6 6 1 43 22 322
2014 First official language - English 14 26 21 23 11 5 1 43 35 122
2014 First official language - French 11 39 29 12 3 6 0 53 16 324
2011 First official language - English 10 35 19 20 10 6 0 48 32 194
2011 First official language - French 12 40 22 15 5 5 0 55 22 417
2008 First official language - English 8 32 16 20 16 7 1 44 38 173
2008 First official language - French 7 34 30 18 5 7 0 43 25 370

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 29 19 11 11 7 0 56 24 137
2017 First official language - French 17 34 23 16 6 4 0 52 24 322
2014 First official language - English 23 30 15 14 10 8 1 58 25 122
2014 First official language - French 18 41 22 8 5 5 0 62 14 324
2011 First official language - English 26 35 14 11 9 4 1 64 22 194
2011 First official language - French 22 40 18 11 6 4 0 64 17 417
2008 First official language - English 20 34 16 18 7 5 1 57 27 173
2008 First official language - French 14 40 20 13 7 6 1 57 21 371

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 35 13 18 12 5 0 55 32 136
2017 First official language - French 15 46 20 10 4 3 0 64 15 321
2014 First official language - English 14 33 24 14 10 3 1 49 26 122
2014 First official language - French 18 40 24 13 3 2 0 60 16 324
2011 First official language - English 13 40 15 19 9 3 0 55 30 194
2011 First official language - French 15 44 21 14 5 1 0 59 19 415
2008 First official language - English 14 35 18 16 14 2 1 51 31 173
2008 First official language - French 16 41 25 12 5 2 0 58 17 371
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 40 10 19 10 0 0 62 28 137
2017 First official language - French 22 44 17 9 5 2 0 68 15 320
2014 First official language - English 28 32 11 17 8 1 3 62 26 122
2014 First official language - French 24 49 19 6 2 1 0 73 8 324
2011 First official language - English 21 44 12 16 5 2 0 66 22 194
2011 First official language - French 20 39 17 17 5 1 0 60 23 416

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 38 6 1 4 3 1 88 5 137
2017 First official language - French 27 53 12 3 0 5 0 85 3 321
2014 First official language - English 53 23 7 5 2 9 1 85 7 122
2014 First official language - French 28 51 11 4 1 4 1 83 6 324
2011 First official language - English 41 39 8 5 2 4 1 84 8 194
2011 First official language - French 28 44 15 5 2 5 0 76 8 416

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 36 10 8 6 3 1 75 15 137
2017 First official language - French 31 45 14 7 1 2 0 78 8 321
2014 First official language - English 44 29 13 7 4 2 0 75 12 122
2014 First official language - French 37 49 8 4 1 1 0 86 5 324
2011 First official language - English 40 30 12 5 4 6 3 77 10 194
2011 First official language - French 37 40 9 9 2 2 0 80 12 416
2008 First official language - English 27 34 12 14 6 4 4 66 21 173
2008 First official language - French 23 38 15 12 8 4 0 64 21 371

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 37 19 9 4 4 1 65 14 137
2017 First official language - French 22 42 20 6 2 7 0 69 9 320
2014 First official language - English 38 36 15 5 2 4 0 76 8 122
2014 First official language - French 31 47 11 6 2 3 0 81 8 324
2011 First official language - English 20 46 14 9 7 3 1 69 16 194
2011 First official language - French 22 43 15 9 4 7 0 70 14 416

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 26 14 11 14 10 2 55 29 137
2017 First official language - French 14 23 20 18 10 10 5 43 33 320
2014 First official language - English 23 25 11 11 15 12 1 56 31 122
2014 First official language - French 13 28 22 17 10 8 2 46 30 324
2011 First official language - English 15 26 16 12 14 13 3 50 31 194
2011 First official language - French 11 25 22 14 7 17 3 45 27 417

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 21 5 7 1 1 1 87 8 137
2017 First official language - French 48 39 6 5 1 1 0 88 6 322
2014 First official language - English 65 22 4 5 1 0 4 90 6 121
2014 First official language - French 43 43 6 6 1 1 1 87 7 324

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 18 3 7 1 3 0 89 8 137
2017 First official language - French 56 36 4 1 1 2 1 93 2 322
2014 First official language - English 67 20 4 6 0 4 0 90 6 122
2014 First official language - French 55 34 6 2 1 2 1 91 3 324
2011 First official language - English 65 25 3 2 1 1 1 93 4 194
2011 First official language - French 58 31 6 2 0 1 2 91 3 417
2008 First official language - English 67 17 7 2 1 2 3 90 3 172
2008 First official language - French 57 30 6 3 1 1 3 90 4 371

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 26 15 15 15 5 1 53 31 137
2017 First official language - French 29 46 14 7 2 1 1 76 9 320
2014 First official language - English 13 28 18 20 15 3 3 44 37 122
2014 First official language - French 28 43 17 6 4 2 0 72 10 324
2011 First official language - English 28 25 13 21 11 1 0 54 32 194
2011 First official language - French 33 43 12 8 4 1 0 76 12 417
2008 First official language - English 18 29 14 20 16 1 1 49 37 173
2008 First official language - French 23 37 18 13 7 2 1 61 20 371

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 19 13 27 25 2 3 31 55 136
2017 First official language - French 14 18 19 23 18 2 6 35 44 321
2014 First official language - English 9 12 15 23 36 1 5 22 62 122
2014 First official language - French 7 21 18 26 23 2 3 29 52 324
2011 First official language - English 10 19 15 17 32 2 5 31 53 194
2011 First official language - French 11 24 19 21 19 1 4 38 42 417
2008 First official language - English 12 15 15 22 31 1 5 28 56 172
2008 First official language - French 11 28 15 23 18 1 4 41 44 371

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 39 13 11 9 4 0 66 20 137
2017 First official language - French 15 43 25 8 4 3 1 61 13 321

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 33 7 3 5 7 1 84 9 136
2017 First official language - French 41 47 9 2 0 1 0 89 2 322
2014 First official language - English 50 30 12 2 4 2 0 81 6 122
2014 First official language - French 41 40 13 2 0 3 0 84 2 324

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 36 7 3 6 1 0 84 9 137
2017 First official language - French 38 44 14 2 1 2 0 83 3 322
2014 First official language - English 54 24 10 6 4 1 0 79 11 122
2014 First official language - French 38 46 10 3 1 2 0 86 4 324
2011 First official language - English 43 33 14 3 3 3 1 79 6 194
2011 First official language - French 36 48 8 3 2 2 0 86 6 417

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 33 6 4 5 0 0 85 9 137
2017 First official language - French 46 41 9 2 1 0 0 88 3 322
2014 First official language - English 60 25 6 5 4 0 0 85 8 122
2014 First official language - French 47 41 8 2 2 0 0 88 4 322
2011 First official language - English 50 35 10 1 2 0 0 86 4 194
2011 First official language - French 44 45 5 4 2 0 0 89 6 416
2008 First official language - English 31 43 14 8 3 0 1 74 12 173
2008 First official language - French 33 46 12 5 3 0 1 80 8 371

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 25 14 6 6 0 1 73 13 137
2017 First official language - French 37 36 19 5 3 1 0 73 8 321
2014 First official language - English 37 36 14 7 6 0 0 73 13 122
2014 First official language - French 37 39 14 7 3 0 0 76 10 324
2011 First official language - English 43 33 13 6 3 0 0 77 9 194
2011 First official language - French 41 39 12 5 4 0 0 80 8 417

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 31 10 11 6 1 0 72 18 137
2017 First official language - French 34 40 19 5 2 0 0 73 7 322
2014 First official language - English 37 33 12 12 6 1 0 70 18 122
2014 First official language - French 33 44 15 6 2 0 0 77 8 324
2011 First official language - English 38 40 10 7 4 0 1 78 11 194
2011 First official language - French 39 41 11 5 4 0 0 80 9 417
2008 First official language - English 28 40 17 10 3 1 0 69 13 173
2008 First official language - French 29 43 18 9 1 0 0 72 11 371

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 22 21 4 7 1 0 67 12 137
2017 First official language - French 38 30 15 7 5 3 2 72 12 322
2014 First official language - English 37 29 15 11 4 2 2 69 16 122
2014 First official language - French 42 29 14 8 3 4 0 74 11 324
2011 First official language - English 49 20 12 7 5 6 0 73 14 194
2011 First official language - French 44 27 12 8 5 4 0 74 14 417
2008 First official language - English 33 27 17 12 6 6 1 64 19 173
2008 First official language - French 35 30 16 10 6 2 1 67 17 371
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 25 46 29 135
2017 First official language - French 23 49 29 321
2014 First official language - English 10 46 43 122
2014 First official language - French 19 48 33 324
2011 First official language - English 21 53 27 194
2011 First official language - French 22 56 22 417

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 17 20 29 21 10 3 32
2017 First official language - French 14 33 35 8 6 4 70
2014 First official language - English 23 23 38 16 9999 0 13
2014 First official language - French 18 29 30 16 9999 7 60
2011 First official language - English 29 19 23 14 9999 15 39
2011 First official language - French 14 27 39 6 9999 14 90
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 10 90 137
2017 First official language - French 14 86 322
2014 First official language - English 17 83 121
2014 First official language - French 16 84 324

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 14
2017 First official language - French 44 42
2014 First official language - English 29 21
2014 First official language - French 61 52

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 72 14
2017 First official language - French 45 42
2014 First official language - English 76 21
2014 First official language - French 49 52

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 14
2017 First official language - French 0 42
2014 First official language - English 0 21
2014 First official language - French 0 52

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - French 24 42

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 42
2014 First official language - English 0 21
2014 First official language - French 0 52

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 14
2014 First official language - English 0 21
2014 First official language - French 0 52

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 14
2017 First official language - French 35 41
2014 First official language - English 43 21
2014 First official language - French 35 52

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 14
2017 First official language - French 37 41
2014 First official language - English 43 21
2014 First official language - French 34 52

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 58 14
2017 First official language - French 48 41
2014 First official language - English 61 21
2014 First official language - French 45 52

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 14
2017 First official language - French 29 41
2014 First official language - English 38 21
2014 First official language - French 33 52

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - French 37 41
2014 First official language - English 28 21
2014 First official language - French 24 52

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 14
2017 First official language - French 60 41
2014 First official language - English 43 21
2014 First official language - French 64 52

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - French 34 41
2014 First official language - English 23 21
2014 First official language - French 17 52

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 14
2017 First official language - French 0 41
2014 First official language - English 0 21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 14
2017 First official language - French 28 41
2014 First official language - English 52 21
2014 First official language - French 38 52

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 14
2017 First official language - French 16 41
2014 First official language - English 28 21
2014 First official language - French 18 52

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 11 41
2014 First official language - French 9 52

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 59 14
2017 First official language - French 66 41
2014 First official language - English 43 21
2014 First official language - French 60 52

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 36 41
2014 First official language - English 38 21
2014 First official language - French 28 52

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 14 41
2014 First official language - French 15 52

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 14
2017 First official language - French 23 41
2014 First official language - French 27 52

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 12 41
2014 First official language - French 20 52

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 14 41
2014 First official language - English 37 21
2014 First official language - French 21 52

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 14 40
2014 First official language - French 9 49

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 12 40
2014 First official language - French 21 49

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 11 40
2014 First official language - English 0 20
2014 First official language - French 14 49

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 12 40

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 17 40

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 18 40
2014 First official language - French 14 49

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - French 23 40
2014 First official language - English 0 20
2014 First official language - French 16 49

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 19 40
2014 First official language - French 20 49

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 63 13
2017 First official language - French 42 40
2014 First official language - English 39 20
2014 First official language - French 34 49

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2017 First official language - French 0 40
2014 First official language - English 0 20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 13
2017 First official language - French 42 40
2014 First official language - English 34 20
2014 First official language - French 44 49

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 40

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2017 First official language - French 24 40
2014 First official language - French 18 49

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 100 0 14
2017 First official language - French 95 5 41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 15 7 7 6 37 10 61 26 136
2017 First official language - French 12 17 15 6 4 35 10 53 19 322
2014 First official language - English 20 17 15 8 6 28 7 56 21 121
2014 First official language - French 14 19 17 9 4 32 5 52 20 324

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 30 11 6 5 10 1 76 12 137
2017 First official language - French 24 43 16 5 2 9 1 74 8 321
2014 First official language - English 43 28 13 7 5 4 0 74 13 121
2014 First official language - French 31 45 12 4 2 6 0 80 7 324
2011 First official language - English 37 31 10 7 3 11 1 77 12 194
2011 First official language - French 27 44 11 6 2 9 0 79 9 416
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 48 7 4 2 1 4 86 6 137
2017 First official language - French 19 48 14 6 2 1 10 76 9 322
2014 First official language - English 33 45 8 6 0 1 8 85 6 122
2014 First official language - French 19 55 16 4 0 1 5 79 4 324
2011 First official language - English 29 48 8 3 2 2 7 85 6 193
2011 First official language - French 22 51 13 6 2 0 5 77 9 416
2008 First official language - English 31 49 7 8 1 2 3 84 9 173
2008 First official language - French 21 47 14 9 2 0 7 74 12 369

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 18 21 4 6 28 6 54 15 137
2017 First official language - French 11 20 17 5 2 32 13 57 12 321
2014 First official language - English 11 18 25 3 3 29 11 48 10 122
2014 First official language - French 9 24 22 5 2 29 9 53 11 324
2011 First official language - English 7 18 27 6 4 32 6 40 16 193
2011 First official language - French 6 14 19 8 4 37 12 40 23 417

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 24 8 1 2 13 5 86 4 137
2017 First official language - French 40 39 6 1 0 5 9 92 1 322
2014 First official language - English 47 22 8 2 1 12 8 87 3 122
2014 First official language - French 41 43 5 2 1 3 4 92 3 324
2011 First official language - English 34 31 9 3 2 12 8 82 7 193
2011 First official language - French 44 34 7 4 1 5 5 87 5 417
2008 First official language - English 37 35 14 1 2 8 3 81 3 173
2008 First official language - French 34 38 11 4 1 7 6 83 5 370

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 23 14 2 2 18 5 76 5 137
2017 First official language - French 36 36 10 2 0 8 9 85 2 322
2014 First official language - English 29 25 10 1 2 24 9 80 5 122
2014 First official language - French 34 44 8 1 0 9 3 89 1 323
2011 First official language - English 30 30 12 2 1 16 7 79 5 193
2011 First official language - French 37 35 11 2 1 10 5 84 4 417
2008 First official language - English 33 30 16 5 4 9 3 72 10 171
2008 First official language - French 30 42 12 6 1 3 6 79 8 371
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 7 93 137
2017 First official language - French 6 94 322
2014 First official language - English 8 92 121
2014 First official language - French 6 94 323

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - French 32 19
2014 First official language - French 31 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 91 10
2017 First official language - French 91 19
2014 First official language - English 80 10
2014 First official language - French 69 19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2017 First official language - French 0 19
2014 First official language - English 0 10
2014 First official language - French 0 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2017 First official language - French 0 19
2014 First official language - English 0 10
2014 First official language - French 0 19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2014 First official language - English 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2014 First official language - English 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2014 First official language - English 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - French 28 19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2014 First official language - French 0 18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - French 29 19
2014 First official language - French 43 18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2017 First official language - French 0 19
2014 First official language - English 0 10
2014 First official language - French 0 18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2017 First official language - French 0 19

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2017 First official language - French 0 19
2014 First official language - English 0 10
2014 First official language - French 0 18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2017 First official language - French 26 19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2017 First official language - French 0 19
2014 First official language - English 0 10
2014 First official language - French 0 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 31 19
2014 First official language - French 36 19

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2014 First official language - English 0 10
2014 First official language - French 0 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 10
2017 First official language - French 69 19
2014 First official language - English 70 10
2014 First official language - French 42 19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19
2014 First official language - French 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19
2014 First official language - French 0 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - French 53 19
2014 First official language - French 43 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19
2014 First official language - French 0 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 47 19
2014 First official language - French 43 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 81 19 10
2017 First official language - French 94 6 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 11 12 1 6 43 10 58 16 136
2017 First official language - French 15 16 19 2 1 40 7 58 6 322
2014 First official language - English 21 8 12 2 4 44 8 62 12 121
2014 First official language - French 13 19 16 2 1 43 7 63 6 324

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 26 13 3 5 12 1 76 9 137
2017 First official language - French 31 41 13 2 0 11 1 83 2 321
2014 First official language - English 38 22 15 3 1 17 3 76 6 121
2014 First official language - French 27 40 13 3 1 14 1 80 4 324
2011 First official language - English 40 30 15 3 3 8 1 77 7 193
2011 First official language - French 32 45 11 2 2 8 0 84 4 417
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 22 11 13 6 1 1 70 19 136
2017 First official language - French 47 25 13 5 4 1 3 76 10 320

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 31 25 14 13 0 3 47 27 136
2017 First official language - French 10 23 26 23 16 0 1 34 39 321

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 36 20 14 4 0 3 60 19 135
2017 First official language - French 14 22 29 22 11 0 2 37 34 320

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 19 24 23 8 0 4 42 33 137
2017 First official language - French 12 21 29 19 16 0 2 34 36 321

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 35 13 8 4 0 4 74 12 136
2017 First official language - French 26 31 22 9 5 0 7 61 15 322

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 31 25 11 3 0 0 61 14 136
2017 First official language - French 24 30 30 8 6 0 1 55 14 321

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 37 18 12 6 1 3 63 19 137
2017 First official language - French 23 29 28 14 5 0 1 52 19 319

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 36 22 18 5 1 1 54 23 137
2017 First official language - French 15 33 23 17 12 0 1 48 29 321

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 21 12 6 0 3 59 19 137
2017 First official language - French 20 33 27 12 7 0 1 53 19 321

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 39 17 9 4 1 3 69 14 137
2017 First official language - French 26 27 24 12 7 1 3 55 20 321

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 23 6 3 2 0 1 89 5 136
2017 First official language - French 69 20 7 1 2 0 1 90 3 322

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 9 4 4 3 0 4 89 7 137
2017 First official language - French 71 13 6 3 4 1 3 87 7 320

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 21 6 3 0 0 3 91 3 136
2017 First official language - French 51 27 12 5 3 0 3 80 8 321

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 17 6 4 4 1 4 86 8 136
2017 First official language - French 61 16 8 6 5 0 3 80 12 322

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 12 4 1 0 0 25 94 1 136
2017 First official language - French 56 11 6 2 0 1 23 88 3 321

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 20 5 2 0 1 7 92 2 136
2017 First official language - French 73 11 5 3 1 0 7 90 4 320

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 11 8 2 5 0 3 85 7 137
2017 First official language - French 72 12 5 4 3 0 4 87 8 322

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 26 9 6 1 1 3 84 7 136
2017 First official language - French 53 27 14 2 2 0 2 82 4 322

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 29 37 16 5 1 0 42 21 137
2017 First official language - French 8 23 42 19 7 0 0 32 27 322

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 21 38 20 13 0 2 34 27 137
2017 First official language - French 4 20 40 23 13 0 0 36 24 322

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 40 9 9 2 8 3 78 13 137
2017 First official language - French 29 49 15 4 1 2 0 79 5 321

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 43 13 11 8 1 0 67 20 137
2017 First official language - French 18 39 22 16 4 1 0 57 21 321
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 11 89 137
2017 First official language - French 10 90 320
2014 First official language - English 13 87 122
2014 First official language - French 8 92 323

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 80 20 15
2017 First official language - French 82 18 33
2014 First official language - English 88 12 15
2014 First official language - French 81 19 26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 9 0 9 0 0 0 91 9 12
2017 First official language - French 55 26 12 7 0 0 0 80 7 27
2014 First official language - English 78 14 7 0 0 0 0 93 0 13
2014 First official language - French 51 20 15 9 5 0 0 71 14 21
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 16 8 4 5 13 1 62 38 137
2017 First official language - French 53 22 10 4 3 6 2 57 43 322

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 44
2017 First official language - French 17 128

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 44
2017 First official language - French 23 128

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 44
2017 First official language - French 12 128

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 44
2017 First official language - French 52 128

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 44
2017 First official language - French 5 128

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 44
2017 First official language - French 37 128

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 16 42 20 11 7 4 44
2017 First official language - French 18 58 13 6 3 2 130

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 17 17 11 6 0 10 61 20 44
2017 First official language - French 29 26 15 10 2 0 17 67 15 133

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 9 13 15 19 6 21 35 48 44
2017 First official language - French 11 9 14 3 13 5 44 40 32 133
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