2017 Public Service Employee Survey Results for Canadian Space Agency by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 40 46 4 9 0 0 0 87 9 22
2017 Science and technology 37 44 6 11 1 0 0 81 12 153
2017 Administration and operations 61 33 2 4 0 0 0 94 4 52
2017 Human resources 50 50 0 0 0 0 0 100 0 34
2017 Financial management 75 25 0 0 0 0 0 100 0 27
2017 Information technology 36 41 18 5 0 0 0 77 5 22
2017 Policy 44 46 0 9 0 0 0 91 9 20
2017 Project management 51 40 5 2 2 0 0 91 4 40
2017 None of the above 44 46 5 5 0 0 0 90 5 36
2014 Communications or public affairs 39 44 6 12 0 0 0 82 12 16
2014 Science and technology 35 48 6 8 2 0 0 83 10 198
2014 Administration and operations 61 34 1 4 0 0 0 95 4 56
2014 Human resources 51 49 0 0 0 0 0 100 0 24
2014 Financial management 65 35 0 0 0 0 0 100 0 32
2014 Information management 49 38 6 7 0 0 0 87 7 16
2014 Information technology 46 45 0 9 0 0 0 91 9 21
2014 None of the above 37 45 8 7 2 0 0 83 10 41

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 82 18 0 0 0 0 0 100 0 22
2017 Science and technology 52 31 9 5 0 1 2 86 5 153
2017 Administration and operations 72 26 2 0 0 0 0 98 0 52
2017 Human resources 73 27 0 0 0 0 0 100 0 34
2017 Financial management 75 25 0 0 0 0 0 100 0 27
2017 Information technology 41 41 14 5 0 0 0 82 5 22
2017 Policy 76 19 5 0 0 0 0 95 0 20
2017 Project management 40 42 9 7 2 0 0 82 9 40
2017 None of the above 50 42 5 3 0 0 0 92 3 36
2014 Communications or public affairs 64 36 0 0 0 0 0 100 0 16
2014 Science and technology 50 35 7 6 0 1 2 87 6 197
2014 Administration and operations 75 20 3 2 0 0 0 95 2 56
2014 Human resources 70 17 8 5 0 0 0 88 5 24
2014 Financial management 75 25 0 0 0 0 0 100 0 32
2014 Information management 36 45 7 6 0 0 6 86 7 16
2014 Information technology 54 37 5 5 0 0 0 91 5 21
2014 None of the above 59 29 4 7 0 0 0 88 7 41

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 55 32 9 4 0 0 0 87 4 22
2017 Science and technology 50 26 6 10 7 0 2 77 17 153
2017 Administration and operations 50 36 2 12 0 0 0 86 12 52
2017 Human resources 50 38 9 0 0 3 0 91 0 34
2017 Financial management 30 51 12 7 0 0 0 81 7 27
2017 Information technology 46 18 23 14 0 0 0 64 14 22
2017 Policy 90 5 0 6 0 0 0 94 6 20
2017 Project management 36 34 17 9 4 0 0 70 13 40
2017 None of the above 46 36 5 14 0 0 0 81 14 36
2014 Communications or public affairs 52 30 6 6 6 0 0 82 12 16
2014 Science and technology 49 26 7 13 4 0 1 76 17 198
2014 Administration and operations 39 38 7 14 1 0 0 78 15 56
2014 Human resources 46 50 0 4 0 0 0 96 4 24
2014 Financial management 38 43 13 6 0 0 0 81 6 32
2014 Information management 42 38 6 13 0 0 0 81 13 16
2014 Information technology 60 22 5 14 0 0 0 82 14 21
2014 None of the above 59 15 10 12 4 0 0 74 16 41

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 42 9 4 0 0 0 86 4 22
2017 Science and technology 51 35 8 3 2 0 0 86 6 153
2017 Administration and operations 58 32 6 2 2 0 0 90 4 51
2017 Human resources 68 26 3 3 0 0 0 94 3 34
2017 Financial management 67 29 0 4 0 0 0 96 4 27
2017 Information technology 41 32 14 5 9 0 0 73 14 22
2017 Policy 15 30 16 20 20 0 0 45 40 20
2017 Project management 58 31 9 2 0 0 0 89 2 40
2017 None of the above 39 50 8 2 0 0 0 89 2 36
2014 Communications or public affairs 57 31 6 6 0 0 0 88 6 16
2014 Science and technology 49 40 6 4 2 0 0 88 6 198
2014 Administration and operations 55 35 4 5 2 0 0 90 7 56
2014 Human resources 58 25 9 9 0 0 0 83 9 24
2014 Financial management 54 39 0 3 4 0 0 93 7 32
2014 Information management 55 32 6 0 7 0 0 87 7 16
2014 Information technology 46 40 9 5 0 0 0 86 5 21
2014 None of the above 66 26 2 2 3 0 0 92 5 41

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 36 55 4 4 0 0 0 91 4 22
2017 Science and technology 37 39 12 9 3 0 0 76 12 153
2017 Administration and operations 44 39 6 4 6 0 2 84 10 52
2017 Human resources 50 35 9 0 3 0 3 88 3 34
2017 Financial management 56 40 4 0 0 0 0 96 0 27
2017 Information technology 50 36 5 9 0 0 0 86 9 22
2017 Policy 39 51 0 10 0 0 0 90 10 20
2017 Project management 39 48 7 7 0 0 0 87 7 40
2017 None of the above 41 41 10 8 0 0 0 82 8 36
2014 Communications or public affairs 51 36 13 0 0 0 0 87 0 16
2014 Science and technology 31 46 12 5 4 0 1 78 10 198
2014 Administration and operations 52 36 7 2 3 0 0 88 5 56
2014 Human resources 46 25 13 16 0 0 0 71 16 24
2014 Financial management 46 41 6 7 0 0 0 87 7 32
2014 Information management 37 44 6 12 0 0 0 81 12 16
2014 Information technology 19 40 23 9 9 0 0 59 18 21
2014 None of the above 36 42 10 8 4 0 0 78 12 41

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 68 19 13 0 0 0 0 87 0 22
2017 Science and technology 51 36 6 4 2 0 0 88 6 152
2017 Administration and operations 40 38 10 10 0 0 2 80 10 52
2017 Human resources 41 48 12 0 0 0 0 88 0 34
2017 Financial management 45 48 4 4 0 0 0 93 4 27
2017 Information technology 36 54 5 5 0 0 0 91 5 22
2017 Policy 59 36 5 0 0 0 0 95 0 20
2017 Project management 45 51 4 0 0 0 0 96 0 40
2017 None of the above 50 40 5 5 0 0 0 90 5 36
2014 Communications or public affairs 44 43 13 0 0 0 0 87 0 16
2014 Science and technology 46 37 10 5 1 0 1 84 6 198
2014 Administration and operations 30 49 5 12 3 0 0 79 16 56
2014 Human resources 30 47 13 10 0 0 0 77 10 24
2014 Financial management 33 40 16 4 7 0 0 73 10 32
2014 Information management 30 31 26 6 6 0 0 61 13 16
2014 Information technology 32 68 0 0 0 0 0 100 0 21
2014 None of the above 44 49 0 7 0 0 0 93 7 41

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 64 18 4 14 0 0 0 82 14 22
2017 Science and technology 58 31 6 1 4 0 0 89 4 153
2017 Administration and operations 36 40 10 12 0 0 2 78 12 52
2017 Human resources 44 48 6 3 0 0 0 91 3 34
2017 Financial management 52 40 4 4 0 0 0 93 4 27
2017 Information technology 32 64 0 5 0 0 0 95 5 22
2017 Policy 64 36 0 0 0 0 0 100 0 20
2017 Project management 50 36 12 2 0 0 0 86 2 40
2017 None of the above 44 45 3 8 0 0 0 89 8 36
2014 Communications or public affairs 50 43 0 7 0 0 0 93 7 16
2014 Science and technology 51 32 9 6 2 0 0 83 8 198
2014 Administration and operations 40 39 5 14 1 0 0 79 16 56
2014 Human resources 34 40 13 13 0 0 0 73 13 24
2014 Financial management 45 28 13 7 7 0 0 73 13 32
2014 Information management 43 25 26 6 0 0 0 68 6 16
2014 Information technology 46 40 4 9 0 0 0 86 9 21
2014 None of the above 60 28 5 7 0 0 0 88 7 41

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 58 37 4 0 0 0 0 96 0 22
2017 Science and technology 62 29 6 1 1 0 0 91 2 153
2017 Administration and operations 64 35 0 2 0 0 0 98 2 51
2017 Human resources 64 36 0 0 0 0 0 100 0 34
2017 Financial management 75 25 0 0 0 0 0 100 0 27
2017 Information technology 64 36 0 0 0 0 0 100 0 22
2017 Policy 55 35 6 0 5 0 0 90 5 20
2017 Project management 52 43 2 2 0 0 0 95 2 40
2017 None of the above 70 30 0 0 0 0 0 100 0 36
2014 Communications or public affairs 57 37 6 0 0 0 0 94 0 16
2014 Science and technology 54 36 6 3 1 0 1 90 4 198
2014 Administration and operations 56 36 5 2 0 0 2 93 2 55
2014 Human resources 55 41 5 0 0 0 0 95 0 24
2014 Financial management 49 38 4 10 0 0 0 87 10 32
2014 Information management 42 45 13 0 0 0 0 87 0 16
2014 Information technology 60 31 0 5 0 5 0 95 5 21
2014 None of the above 57 33 7 2 0 0 0 90 2 41

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 32 13 4 5 0 0 77 10 22
2017 Science and technology 39 34 17 7 3 0 0 73 10 153
2017 Administration and operations 57 32 5 2 0 0 4 93 2 52
2017 Human resources 44 50 3 3 0 0 0 94 3 34
2017 Financial management 52 40 7 0 0 0 0 93 0 27
2017 Information technology 46 36 0 9 9 0 0 82 18 22
2017 Policy 49 31 5 10 5 0 0 81 15 20
2017 Project management 39 38 9 4 2 0 8 84 6 40
2017 None of the above 48 37 8 5 0 2 0 87 5 36
2014 Communications or public affairs 26 37 26 6 0 0 6 66 6 16
2014 Science and technology 36 36 14 8 4 1 1 73 13 198
2014 Administration and operations 40 42 13 5 1 0 0 81 6 56
2014 Human resources 42 27 22 4 0 0 5 73 4 24
2014 Financial management 41 44 12 3 0 0 0 85 3 32
2014 Information management 24 32 18 7 13 0 6 59 21 16
2014 Information technology 37 31 4 18 0 5 4 75 20 21
2014 None of the above 40 37 14 0 7 0 2 78 7 41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 50 4 9 23 0 0 13 63 27 22
2017 Science and technology 33 28 10 14 9 1 7 65 24 152
2017 Administration and operations 48 23 13 4 6 0 6 75 11 52
2017 Human resources 56 17 6 6 0 0 15 86 7 34
2017 Financial management 48 40 0 0 0 4 8 100 0 27
2017 Information technology 68 18 5 5 0 5 0 90 5 22
2017 Policy 45 25 5 20 5 0 0 70 25 20
2017 Project management 34 22 15 7 4 5 12 68 14 39
2017 None of the above 42 21 13 10 0 2 12 73 12 36
2014 Communications or public affairs 69 31 0 0 0 0 0 100 0 16
2014 Science and technology 31 32 11 13 8 0 5 66 22 198
2014 Administration and operations 52 27 5 4 5 2 5 85 10 56
2014 Human resources 30 24 17 13 4 0 12 62 19 24
2014 Financial management 62 22 7 3 0 0 6 90 3 32
2014 Information management 49 19 19 0 0 0 12 78 0 16
2014 Information technology 42 36 0 0 4 0 18 95 5 21
2014 None of the above 36 31 9 12 2 0 10 74 16 41

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 40 14 0 0 0 0 86 0 22
2017 Science and technology 41 43 7 6 3 0 0 85 9 153
2017 Administration and operations 40 44 7 6 2 0 0 85 8 52
2017 Human resources 32 53 12 3 0 0 0 85 3 34
2017 Financial management 42 40 11 7 0 0 0 82 7 27
2017 Information technology 41 32 9 14 5 0 0 73 18 22
2017 Policy 55 35 0 10 0 0 0 90 10 20
2017 Project management 31 48 12 9 0 0 0 79 9 40
2017 None of the above 47 30 15 5 2 0 0 77 8 36
2014 Communications or public affairs 37 45 18 0 0 0 0 82 0 16
2014 Science and technology 41 38 12 7 2 0 0 79 9 198
2014 Administration and operations 35 44 7 12 1 0 0 79 14 56
2014 Human resources 26 40 21 13 0 0 0 65 13 24
2014 Financial management 24 47 16 10 4 0 0 71 13 32
2014 Information management 37 25 13 13 13 0 0 62 26 16
2014 Information technology 19 36 27 14 4 0 0 55 18 21
2014 None of the above 31 42 8 9 10 0 0 73 19 41

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 32 27 23 19 0 0 0 59 19 22
2017 Science and technology 17 43 15 16 9 0 0 60 25 153
2017 Administration and operations 42 32 8 14 4 0 0 74 18 52
2017 Human resources 35 41 6 14 3 0 0 76 18 34
2017 Financial management 27 55 7 8 4 0 0 82 11 27
2017 Information technology 23 36 18 14 9 0 0 59 23 22
2017 Policy 34 41 10 15 0 0 0 75 15 20
2017 Project management 26 40 19 11 4 0 0 66 15 40
2017 None of the above 39 38 11 11 0 2 0 78 11 36
2014 Communications or public affairs 32 25 31 12 0 0 0 57 12 16
2014 Science and technology 19 41 18 14 7 0 0 60 22 198
2014 Administration and operations 32 40 10 16 1 0 0 73 17 56
2014 Human resources 18 45 16 21 0 0 0 63 21 24
2014 Financial management 24 37 29 10 0 0 0 61 10 32
2014 Information management 18 37 13 26 7 0 0 55 32 16
2014 Information technology 19 28 22 18 13 0 0 46 32 21
2014 None of the above 24 43 12 12 9 0 0 67 21 41

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 27 42 27 0 0 0 4 72 0 22
2017 Science and technology 19 54 11 10 6 0 0 73 16 153
2017 Administration and operations 40 30 13 10 6 0 0 70 16 52
2017 Human resources 38 50 3 9 0 0 0 88 9 34
2017 Financial management 42 44 8 7 0 0 0 85 7 27
2017 Information technology 27 41 18 14 0 0 0 68 14 22
2017 Policy 35 41 6 14 5 0 0 76 19 20
2017 Project management 20 42 26 9 2 0 0 63 11 40
2017 None of the above 38 29 17 8 5 2 0 69 14 36

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 46 50 4 0 0 0 0 96 0 22
2017 Science and technology 44 34 8 8 6 0 0 78 13 152
2017 Administration and operations 39 37 12 8 4 0 0 76 12 51
2017 Human resources 36 59 6 0 0 0 0 94 0 34
2017 Financial management 38 51 8 4 0 0 0 89 4 27
2017 Information technology 36 59 5 0 0 0 0 95 0 22
2017 Policy 55 15 9 10 10 0 0 70 20 20
2017 Project management 38 41 17 4 0 0 0 79 4 40
2017 None of the above 46 25 21 2 5 0 0 72 7 36
2014 Communications or public affairs 44 43 13 0 0 0 0 87 0 16
2014 Science and technology 38 39 13 8 0 2 0 78 8 198
2014 Administration and operations 36 45 14 5 0 0 0 81 5 56
2014 Human resources 34 54 5 8 0 0 0 87 8 24
2014 Financial management 27 47 23 3 0 0 0 74 3 32
2014 Information management 24 51 25 0 0 0 0 75 0 16
2014 Information technology 28 49 14 5 4 0 0 77 9 21
2014 None of the above 37 34 17 7 5 0 0 71 12 41

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 27 54 14 4 0 0 0 81 4 22
2017 Science and technology 30 32 14 15 7 2 0 64 22 152
2017 Administration and operations 46 25 14 10 6 0 0 71 15 52
2017 Human resources 39 43 11 3 3 0 0 82 6 34
2017 Financial management 34 40 11 15 0 0 0 74 15 27
2017 Information technology 27 36 18 5 14 0 0 64 18 22
2017 Policy 54 26 6 14 0 0 0 81 14 20
2017 Project management 30 49 12 4 4 0 0 79 9 40
2017 None of the above 34 36 18 7 2 2 0 72 10 36

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 50 46 4 0 0 0 0 96 0 22
2017 Science and technology 60 31 7 1 2 0 0 90 3 153
2017 Administration and operations 44 39 9 8 0 0 0 83 8 52
2017 Human resources 41 50 9 0 0 0 0 91 0 34
2017 Financial management 46 33 18 4 0 0 0 78 4 27
2017 Information technology 41 50 5 0 5 0 0 91 5 22
2017 Policy 70 25 0 6 0 0 0 94 6 20
2017 Project management 54 34 12 0 0 0 0 88 0 40
2017 None of the above 57 32 11 0 0 0 0 89 0 36
2014 Communications or public affairs 57 30 13 0 0 0 0 87 0 16
2014 Science and technology 63 26 7 3 0 0 1 90 3 198
2014 Administration and operations 55 37 5 3 0 0 0 92 3 56
2014 Human resources 50 33 17 0 0 0 0 83 0 24
2014 Financial management 48 38 7 0 7 0 0 86 7 32
2014 Information management 49 19 32 0 0 0 0 68 0 16
2014 Information technology 45 32 14 0 9 0 0 77 9 21
2014 None of the above 63 25 7 2 2 0 0 88 5 41

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 32 18 9 0 0 0 73 9 22
2017 Science and technology 25 48 10 11 6 0 0 72 17 152
2017 Administration and operations 40 33 13 4 6 0 4 76 10 52
2017 Human resources 38 44 14 3 0 0 0 83 3 34
2017 Financial management 34 33 18 4 7 0 4 69 12 27
2017 Information technology 32 32 23 9 5 0 0 64 14 22
2017 Policy 50 30 6 10 5 0 0 80 15 20
2017 Project management 24 60 12 5 0 0 0 84 5 40
2017 None of the above 44 35 13 5 2 0 0 79 7 36
2014 Communications or public affairs 44 38 12 7 0 0 0 81 7 16
2014 Science and technology 22 49 11 8 9 0 0 71 17 198
2014 Administration and operations 25 47 18 10 0 0 0 72 10 56
2014 Human resources 21 41 30 9 0 0 0 62 9 24
2014 Financial management 36 34 17 13 0 0 0 70 13 32
2014 Information management 29 45 6 13 6 0 0 74 20 16
2014 Information technology 23 37 27 5 9 0 0 60 13 21
2014 None of the above 26 46 9 11 7 0 0 72 18 41

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 31 46 9 13 0 0 0 78 13 22
2017 Science and technology 27 33 14 19 7 0 0 60 26 153
2017 Administration and operations 49 37 4 2 8 0 0 87 10 52
2017 Human resources 56 35 6 3 0 0 0 91 3 34
2017 Financial management 45 33 7 15 0 0 0 78 15 27
2017 Information technology 36 18 36 9 0 0 0 55 9 22
2017 Policy 49 26 5 15 5 0 0 75 20 20
2017 Project management 44 40 9 2 4 0 0 84 7 40
2017 None of the above 36 41 8 10 2 2 0 79 13 36
2014 Communications or public affairs 50 25 19 6 0 0 0 75 6 16
2014 Science and technology 26 42 11 13 8 0 0 68 20 198
2014 Administration and operations 36 55 5 3 1 0 0 90 4 56
2014 Human resources 30 41 26 4 0 0 0 70 4 24
2014 Financial management 42 31 21 7 0 0 0 73 7 32
2014 Information management 36 38 7 13 6 0 0 74 19 16
2014 Information technology 36 18 23 14 9 0 0 55 22 21
2014 None of the above 24 42 14 16 5 0 0 65 21 41

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 36 36 9 19 0 0 0 72 19 22
2017 Science and technology 27 41 10 13 6 2 1 69 20 153
2017 Administration and operations 43 31 14 6 6 0 0 74 12 51
2017 Human resources 36 43 15 3 3 0 0 79 6 34
2017 Financial management 42 36 18 0 4 0 0 78 4 27
2017 Information technology 27 45 9 18 0 0 0 73 18 22
2017 Policy 40 51 5 5 0 0 0 91 5 20
2017 Project management 33 47 11 9 0 0 0 80 9 40
2017 None of the above 38 28 21 10 2 0 0 66 12 36
2014 Communications or public affairs 26 49 19 6 0 0 0 75 6 16
2014 Science and technology 27 40 17 11 4 0 1 68 16 198
2014 Administration and operations 41 40 12 7 0 0 0 82 7 56
2014 Human resources 34 34 29 0 4 0 0 67 4 24
2014 Financial management 45 32 16 7 0 0 0 78 7 32
2014 Information management 30 45 13 0 13 0 0 75 13 16
2014 Information technology 32 41 18 9 0 0 0 73 9 21
2014 None of the above 20 42 22 11 4 0 0 63 16 41

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 54 32 13 0 0 0 0 87 0 22
2017 Science and technology 46 37 10 2 4 1 0 84 6 153
2017 Administration and operations 42 42 10 4 2 0 0 85 6 52
2017 Human resources 44 44 6 6 0 0 0 88 6 34
2017 Financial management 49 36 7 7 0 0 0 85 7 27
2017 Information technology 36 45 14 0 5 0 0 82 5 22
2017 Policy 45 45 10 0 0 0 0 90 0 20
2017 Project management 43 46 9 2 0 0 0 89 2 40
2017 None of the above 52 35 8 5 0 0 0 87 5 36
2014 Communications or public affairs 63 19 18 0 0 0 0 82 0 16
2014 Science and technology 50 33 11 4 1 0 0 84 6 198
2014 Administration and operations 50 36 11 3 0 0 0 86 3 56
2014 Human resources 30 44 16 10 0 0 0 74 10 24
2014 Financial management 33 44 16 0 7 0 0 77 7 32
2014 Information management 49 6 26 13 6 0 0 55 19 16
2014 Information technology 37 49 5 5 4 0 0 87 9 21
2014 None of the above 37 41 12 7 2 0 0 78 10 41

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 32 27 18 18 5 0 0 59 23 22
2017 Science and technology 22 37 17 14 9 1 1 60 23 153
2017 Administration and operations 47 38 2 8 6 0 0 84 14 51
2017 Human resources 24 41 14 14 6 0 0 65 21 34
2017 Financial management 45 41 15 0 0 0 0 85 0 27
2017 Information technology 32 50 5 9 5 0 0 82 14 22
2017 Policy 24 41 20 15 0 0 0 65 15 20
2017 Project management 26 29 20 20 4 0 0 55 24 40
2017 None of the above 26 26 21 25 3 0 0 52 28 36
2014 Communications or public affairs 20 26 12 25 12 0 6 49 39 16
2014 Science and technology 19 42 24 8 5 0 0 62 14 198
2014 Administration and operations 35 43 12 8 2 0 0 78 10 56
2014 Human resources 26 30 29 8 8 0 0 56 16 24
2014 Financial management 38 50 9 3 0 0 0 88 3 32
2014 Information management 37 38 12 6 6 0 0 75 12 16
2014 Information technology 41 18 9 27 5 0 0 59 32 21
2014 None of the above 36 34 11 17 2 0 0 70 19 41

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 36 37 23 5 0 0 27 36 22
2017 Science and technology 10 26 47 13 2 0 3 15 37 151
2017 Administration and operations 10 28 29 14 10 2 8 26 42 51
2017 Human resources 9 38 33 11 9 0 0 20 47 34
2017 Financial management 15 12 45 22 4 0 4 27 27 27
2017 Information technology 14 14 50 18 5 0 0 23 27 22
2017 Policy 11 26 48 10 5 0 0 15 37 19
2017 Project management 11 30 45 11 2 0 0 13 41 40
2017 None of the above 11 32 31 10 16 0 0 26 43 36
2014 Communications or public affairs 12 56 13 13 7 0 0 20 68 16
2014 Science and technology 12 35 36 11 5 0 1 16 47 197
2014 Administration and operations 13 22 43 17 4 2 0 21 36 56
2014 Human resources 16 33 22 21 5 0 4 27 50 24
2014 Financial management 9 24 35 19 9 0 4 29 35 32
2014 Information management 19 6 49 20 6 0 0 26 25 16
2014 Information technology 0 54 23 14 9 0 0 23 54 21
2014 None of the above 16 38 33 8 5 0 0 12 54 41

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 4 19 50 23 0 4 76 5 22
2017 Science and technology 9 20 38 19 8 2 4 29 31 150
2017 Administration and operations 2 21 38 17 14 2 6 34 25 51
2017 Human resources 6 30 32 18 12 3 0 30 37 34
2017 Financial management 7 0 56 15 8 4 11 26 8 27
2017 Information technology 9 9 41 23 5 9 5 32 21 22
2017 Policy 10 6 25 27 21 5 5 54 18 19
2017 Project management 9 20 31 26 10 4 0 37 30 40
2017 None of the above 8 26 26 13 28 0 0 41 34 36
2014 Communications or public affairs 7 49 24 0 20 0 0 20 56 16
2014 Science and technology 18 25 32 16 7 1 2 24 44 198
2014 Administration and operations 9 25 32 16 7 4 7 26 39 56
2014 Human resources 23 16 23 24 9 0 4 35 41 24
2014 Financial management 3 15 41 19 3 7 13 27 22 32
2014 Information management 0 13 48 25 14 0 0 39 13 15
2014 Information technology 17 18 28 27 5 5 0 34 37 21
2014 None of the above 28 27 29 12 5 0 0 16 55 41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 37 18 23 4 0 0 27 55 22
2017 Science and technology 29 36 19 7 3 3 2 11 69 153
2017 Administration and operations 15 33 27 7 11 0 6 20 52 52
2017 Human resources 26 39 32 3 0 0 0 3 65 34
2017 Financial management 11 29 30 4 11 0 15 18 47 27
2017 Information technology 14 50 23 9 0 5 0 10 67 22
2017 Policy 10 11 32 31 6 0 11 41 23 19
2017 Project management 34 26 36 0 4 0 0 4 60 40
2017 None of the above 26 28 28 13 5 0 0 18 54 36
2014 Communications or public affairs 25 51 12 7 6 0 0 13 75 16
2014 Science and technology 44 25 19 7 3 1 2 10 71 198
2014 Administration and operations 19 36 26 10 4 0 5 15 58 56
2014 Human resources 19 21 25 21 5 5 4 28 44 24
2014 Financial management 7 30 38 16 6 0 4 23 38 32
2014 Information management 32 36 25 0 6 0 0 6 68 16
2014 Information technology 36 14 28 18 5 0 0 23 50 21
2014 None of the above 36 24 29 5 4 0 2 9 61 41

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 14 31 23 9 18 0 4 28 48 22
2017 Science and technology 8 18 38 26 9 0 1 35 27 152
2017 Administration and operations 5 29 27 14 17 0 8 34 38 52
2017 Human resources 9 24 50 15 3 0 0 17 33 34
2017 Financial management 7 29 30 23 8 0 4 31 38 27
2017 Information technology 9 5 55 23 5 5 0 29 14 22
2017 Policy 0 27 20 32 20 0 0 52 27 19
2017 Project management 13 33 22 17 12 2 0 29 48 40
2017 None of the above 5 38 26 22 8 0 0 30 44 36
2014 Communications or public affairs 19 31 37 7 7 0 0 14 49 16
2014 Science and technology 10 28 38 15 5 2 3 20 39 198
2014 Administration and operations 8 15 43 20 11 0 3 32 24 56
2014 Human resources 4 24 46 17 5 0 4 23 29 24
2014 Financial management 3 18 45 28 6 0 0 34 21 32
2014 Information management 6 25 37 25 0 0 7 27 33 16
2014 Information technology 0 23 43 19 15 0 0 34 23 20
2014 None of the above 14 33 23 25 5 0 0 30 47 41

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 13 33 18 9 9 0 18 22 56 22
2017 Science and technology 16 29 23 21 9 0 1 31 46 152
2017 Administration and operations 11 17 37 7 16 0 12 26 33 52
2017 Human resources 6 41 21 15 9 0 9 26 51 34
2017 Financial management 7 41 26 15 4 4 4 20 52 27
2017 Information technology 14 33 29 14 5 5 0 20 50 21
2017 Policy 16 26 10 32 10 6 0 45 45 19
2017 Project management 11 45 27 5 10 2 0 15 58 40
2017 None of the above 26 34 13 22 5 0 0 27 60 36
2014 Communications or public affairs 55 19 13 0 7 0 6 8 79 16
2014 Science and technology 21 31 28 12 4 1 3 16 54 197
2014 Administration and operations 14 30 29 14 5 0 7 21 48 56
2014 Human resources 19 42 31 4 0 0 4 4 64 24
2014 Financial management 19 33 19 20 6 0 3 27 54 32
2014 Information management 12 51 30 0 6 0 0 6 64 16
2014 Information technology 31 18 32 0 9 0 9 10 54 21
2014 None of the above 13 46 24 7 5 0 5 12 62 41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 10 27 36 18 0 9 59 11 22
2017 Science and technology 2 14 19 36 20 2 7 61 18 152
2017 Administration and operations 6 15 25 19 17 2 16 45 25 52
2017 Human resources 15 18 29 20 9 6 3 32 36 34
2017 Financial management 0 11 18 44 16 4 7 67 13 27
2017 Information technology 9 9 50 9 18 5 0 29 19 22
2017 Policy 0 15 21 16 32 11 5 57 18 19
2017 Project management 0 22 44 20 9 0 4 30 23 40
2017 None of the above 10 8 31 36 13 0 3 50 18 36
2014 Communications or public affairs 6 13 38 30 13 0 0 43 19 16
2014 Science and technology 3 9 28 31 19 3 7 56 13 197
2014 Administration and operations 1 21 25 26 18 3 5 48 25 56
2014 Human resources 20 29 34 8 5 0 4 13 51 24
2014 Financial management 0 6 21 36 25 4 9 69 7 32
2014 Information management 6 24 19 26 26 0 0 52 30 16
2014 Information technology 8 14 9 23 32 4 9 64 26 21
2014 None of the above 9 9 26 38 7 0 10 50 21 41

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 4 28 27 27 9 0 4 38 34 22
2017 Science and technology 16 23 40 14 4 1 3 18 41 152
2017 Administration and operations 12 22 40 11 8 2 6 21 36 52
2017 Human resources 9 42 41 9 0 0 0 9 51 34
2017 Financial management 11 11 48 19 8 0 4 27 23 27
2017 Information technology 23 32 23 14 0 9 0 15 60 22
2017 Policy 19 10 40 10 16 0 5 27 31 20
2017 Project management 16 29 42 4 2 2 4 7 48 40
2017 None of the above 10 28 34 17 11 0 0 27 39 36
2014 Communications or public affairs 19 32 36 13 0 0 0 13 51 16
2014 Science and technology 20 31 33 10 5 0 2 15 51 198
2014 Administration and operations 16 18 35 16 5 2 7 24 37 55
2014 Human resources 4 25 45 9 9 5 4 19 32 24
2014 Financial management 3 19 37 22 10 0 10 35 24 32
2014 Information management 20 38 36 0 6 0 0 6 57 16
2014 Information technology 22 27 14 18 14 5 0 34 51 21
2014 None of the above 17 22 37 15 4 0 4 21 40 41
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 82 14 4 0 0 0 0 96 0 22
2017 Science and technology 49 26 9 11 2 2 1 77 14 153
2017 Administration and operations 63 28 2 2 2 0 2 93 4 52
2017 Human resources 77 23 0 0 0 0 0 100 0 34
2017 Financial management 82 18 0 0 0 0 0 100 0 27
2017 Information technology 59 27 5 9 0 0 0 86 9 22
2017 Policy 80 20 0 0 0 0 0 100 0 20
2017 Project management 42 49 6 2 0 0 0 91 2 40
2017 None of the above 64 28 3 3 0 2 0 94 3 36
2014 Communications or public affairs 76 12 0 6 6 0 0 88 12 16
2014 Science and technology 57 26 9 7 1 0 1 83 8 198
2014 Administration and operations 55 31 4 10 0 0 0 86 10 56
2014 Human resources 84 13 4 0 0 0 0 96 0 24
2014 Financial management 81 19 0 0 0 0 0 100 0 32
2014 Information management 75 13 6 0 0 0 6 93 0 16
2014 Information technology 68 27 5 0 0 0 0 95 0 21
2014 None of the above 61 19 15 5 0 0 0 81 5 41

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 23 18 23 9 0 9 18 57 12 22
2017 Science and technology 21 39 13 7 7 7 7 69 16 153
2017 Administration and operations 40 27 14 4 4 4 8 76 8 52
2017 Human resources 12 47 11 15 3 3 9 67 20 34
2017 Financial management 37 33 11 11 4 4 0 73 16 27
2017 Information technology 18 27 23 9 5 18 0 56 17 22
2017 Policy 35 25 15 0 5 9 10 76 6 20
2017 Project management 27 41 9 2 9 0 12 77 12 40
2017 None of the above 38 28 5 16 11 2 0 68 27 36
2014 Communications or public affairs 32 37 31 0 0 0 0 69 0 16
2014 Science and technology 26 33 17 8 6 5 5 65 16 198
2014 Administration and operations 35 33 12 8 0 5 5 77 9 56
2014 Human resources 30 32 21 0 0 13 5 74 0 24
2014 Financial management 36 31 19 10 4 0 0 68 13 32
2014 Information management 13 36 6 13 26 0 6 52 42 16
2014 Information technology 19 27 23 9 5 9 9 55 17 21
2014 None of the above 44 28 10 9 9 0 0 72 18 41

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 36 13 9 0 0 0 77 9 22
2017 Science and technology 40 38 9 5 4 1 3 81 9 153
2017 Administration and operations 49 30 10 6 6 0 0 79 12 52
2017 Human resources 53 38 3 6 0 0 0 91 6 34
2017 Financial management 63 22 8 8 0 0 0 85 8 27
2017 Information technology 55 32 14 0 0 0 0 86 0 22
2017 Policy 50 31 10 5 5 0 0 81 10 20
2017 Project management 50 39 2 2 4 2 0 91 7 40
2017 None of the above 54 23 16 7 0 0 0 77 7 36
2014 Communications or public affairs 38 50 0 12 0 0 0 88 12 16
2014 Science and technology 47 29 11 9 2 1 0 77 12 198
2014 Administration and operations 46 37 12 3 2 0 0 83 5 56
2014 Human resources 50 45 5 0 0 0 0 95 0 24
2014 Financial management 55 25 10 7 0 4 0 83 7 32
2014 Information management 38 23 13 13 13 0 0 61 26 16
2014 Information technology 41 32 14 5 4 4 0 76 9 21
2014 None of the above 48 27 5 11 9 0 0 75 20 41

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 36 41 13 9 0 0 0 78 9 22
2017 Science and technology 40 34 12 5 4 4 1 78 9 153
2017 Administration and operations 33 52 8 4 2 0 2 87 6 52
2017 Human resources 42 43 12 3 0 0 0 85 3 34
2017 Financial management 45 40 7 0 8 0 0 85 8 27
2017 Information technology 32 50 9 9 0 0 0 82 9 22
2017 Policy 59 36 5 0 0 0 0 95 0 20
2017 Project management 37 43 5 9 2 4 0 84 11 40
2017 None of the above 44 36 16 0 0 2 2 84 0 36
2014 Communications or public affairs 32 56 6 6 0 0 0 88 6 16
2014 Science and technology 39 42 11 4 1 1 2 84 5 198
2014 Administration and operations 28 58 12 1 0 0 0 86 1 56
2014 Human resources 33 46 12 5 0 0 4 82 5 24
2014 Financial management 41 46 3 3 0 4 4 94 3 32
2014 Information management 17 57 13 13 0 0 0 75 13 16
2014 Information technology 28 45 13 5 0 5 5 80 5 21
2014 None of the above 32 39 12 12 5 0 0 72 17 41

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 33 29 19 5 0 9 4 73 5 21
2017 Science and technology 30 32 10 7 8 12 2 71 17 153
2017 Administration and operations 30 34 10 8 4 10 4 75 14 52
2017 Human resources 27 49 12 10 3 0 0 76 12 34
2017 Financial management 29 41 11 11 4 4 0 73 16 27
2017 Information technology 27 18 9 23 0 23 0 59 29 22
2017 Policy 50 25 10 9 6 0 0 75 15 20
2017 Project management 15 48 9 7 6 14 0 74 15 40
2017 None of the above 49 33 7 5 0 3 2 87 6 36
2014 Communications or public affairs 50 19 12 19 0 0 0 69 19 16
2014 Science and technology 35 27 14 5 4 9 4 72 11 198
2014 Administration and operations 36 35 11 8 1 7 2 78 11 56
2014 Human resources 30 20 21 13 0 5 12 60 15 24
2014 Financial management 35 24 13 3 4 16 7 75 9 32
2014 Information management 36 26 13 26 0 0 0 61 26 16
2014 Information technology 32 28 9 8 5 18 0 73 16 21
2014 None of the above 25 27 17 7 14 10 0 58 23 41

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 4 18 28 13 0 32 4 35 21 22
2017 Science and technology 9 19 19 9 9 26 9 42 29 153
2017 Administration and operations 13 21 19 2 6 27 12 55 13 52
2017 Human resources 21 27 15 14 3 20 0 60 22 34
2017 Financial management 23 29 4 18 4 11 11 66 29 27
2017 Information technology 5 14 27 9 0 45 0 33 17 22
2017 Policy 10 5 26 21 10 20 9 21 43 20
2017 Project management 4 18 30 11 4 28 4 33 22 40
2017 None of the above 16 28 20 13 8 7 8 52 24 36
2014 Communications or public affairs 13 20 37 18 0 7 6 37 20 16
2014 Science and technology 11 24 16 14 7 22 7 49 28 197
2014 Administration and operations 9 28 19 7 13 21 3 49 26 56
2014 Human resources 5 12 21 25 8 26 4 23 47 24
2014 Financial management 19 30 10 13 3 19 7 66 21 32
2014 Information management 5 26 26 25 0 19 0 37 31 16
2014 Information technology 19 14 13 23 5 27 0 45 37 21
2014 None of the above 11 19 14 22 12 17 4 39 43 41

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 49 37 9 4 0 0 0 87 4 22
2017 Science and technology 52 33 10 5 1 0 0 85 5 153
2017 Administration and operations 63 26 6 5 0 0 0 89 5 52
2017 Human resources 44 49 3 3 0 0 0 94 3 34
2017 Financial management 56 29 7 8 0 0 0 85 8 27
2017 Information technology 36 50 14 0 0 0 0 86 0 22
2017 Policy 68 32 0 0 0 0 0 100 0 20
2017 Project management 41 45 10 2 2 0 0 86 4 40
2017 None of the above 43 44 2 5 5 0 0 87 10 36
2014 Communications or public affairs 44 50 6 0 0 0 0 94 0 16
2014 Science and technology 49 41 8 2 1 0 0 89 3 198
2014 Administration and operations 50 37 12 1 0 0 0 87 1 56
2014 Human resources 58 42 0 0 0 0 0 100 0 24
2014 Financial management 46 30 10 11 4 0 0 76 15 32
2014 Information management 24 44 19 7 6 0 0 68 13 16
2014 Information technology 41 50 0 9 0 0 0 91 9 21
2014 None of the above 57 24 10 7 2 0 0 81 9 41
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 41 9 9 0 0 0 82 9 22
2017 Science and technology 32 38 16 6 5 1 1 72 11 153
2017 Administration and operations 47 35 8 4 6 0 0 82 10 52
2017 Human resources 44 38 6 12 0 0 0 82 12 34
2017 Financial management 63 29 0 0 4 4 0 96 4 27
2017 Information technology 36 45 14 5 0 0 0 82 5 22
2017 Policy 44 56 0 0 0 0 0 100 0 20
2017 Project management 37 48 9 7 0 0 0 85 7 40
2017 None of the above 43 31 20 3 0 3 0 76 3 35
2014 Communications or public affairs 27 68 0 6 0 0 0 94 6 16
2014 Science and technology 33 44 10 6 4 1 1 79 10 198
2014 Administration and operations 41 33 16 8 2 0 0 74 10 56
2014 Human resources 47 40 10 4 0 0 0 87 4 24
2014 Financial management 68 16 6 6 4 0 0 84 10 32
2014 Information management 30 31 13 19 7 0 0 61 26 16
2014 Information technology 19 45 18 14 0 4 0 66 14 21
2014 None of the above 26 51 8 16 0 0 0 76 16 41

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 50 9 0 0 0 0 91 0 22
2017 Science and technology 48 30 9 6 4 2 1 81 10 153
2017 Administration and operations 54 35 2 2 4 2 2 92 6 52
2017 Human resources 47 32 17 3 0 0 0 79 3 34
2017 Financial management 70 22 8 0 0 0 0 92 0 27
2017 Information technology 41 41 5 5 0 9 0 90 5 22
2017 Policy 64 31 5 0 0 0 0 95 0 20
2017 Project management 40 54 6 0 0 0 0 94 0 40
2017 None of the above 42 34 13 0 0 2 9 85 0 36
2014 Communications or public affairs 38 49 7 0 0 6 0 92 0 16
2014 Science and technology 43 39 8 3 3 2 1 85 6 198
2014 Administration and operations 53 27 10 5 1 4 0 83 7 56
2014 Human resources 62 26 8 0 0 5 0 92 0 24
2014 Financial management 65 19 9 0 4 3 0 87 4 32
2014 Information management 30 26 26 6 6 7 0 59 13 16
2014 Information technology 37 28 22 5 0 9 0 71 5 21
2014 None of the above 36 41 14 2 5 0 2 78 7 41

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 50 41 9 0 0 0 0 91 0 22
2017 Science and technology 41 40 8 6 4 1 0 81 11 153
2017 Administration and operations 41 38 8 7 4 2 0 80 12 52
2017 Human resources 44 49 3 3 0 0 0 94 3 34
2017 Financial management 74 18 7 0 0 0 0 93 0 27
2017 Information technology 46 45 9 0 0 0 0 91 0 22
2017 Policy 61 29 5 6 0 0 0 90 6 20
2017 Project management 46 47 4 2 0 0 0 94 2 40
2017 None of the above 34 36 13 5 0 2 9 79 5 36
2014 Communications or public affairs 38 56 0 6 0 0 0 94 6 16
2014 Science and technology 40 40 10 4 5 0 0 81 9 198
2014 Administration and operations 44 39 7 5 3 0 2 85 8 56
2014 Human resources 61 21 18 0 0 0 0 82 0 23
2014 Financial management 62 22 6 3 4 3 0 87 7 32
2014 Information management 30 38 20 12 0 0 0 68 12 16
2014 Information technology 28 36 22 9 0 5 0 67 10 21
2014 None of the above 31 42 10 12 5 0 2 74 16 41

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 82 18 0 0 0 0 0 100 0 22
2017 Science and technology 72 14 9 4 1 0 0 86 5 153
2017 Administration and operations 87 13 0 0 0 0 0 100 0 52
2017 Human resources 77 23 0 0 0 0 0 100 0 34
2017 Financial management 89 11 0 0 0 0 0 100 0 27
2017 Information technology 90 10 0 0 0 0 0 100 0 21
2017 Policy 90 10 0 0 0 0 0 100 0 20
2017 Project management 67 29 0 2 0 0 2 98 2 40
2017 None of the above 71 20 0 0 0 0 9 100 0 36
2014 Communications or public affairs 88 6 0 6 0 0 0 94 6 16
2014 Science and technology 73 17 4 2 2 0 1 91 5 198
2014 Administration and operations 79 16 2 3 0 0 0 95 3 56
2014 Human resources 96 0 0 0 0 0 4 100 0 24
2014 Financial management 93 7 0 0 0 0 0 100 0 32
2014 Information management 81 19 0 0 0 0 0 100 0 16
2014 Information technology 91 9 0 0 0 0 0 100 0 21
2014 None of the above 69 17 5 7 2 0 0 86 9 41

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 27 32 9 18 0 5 9 68 21 22
2017 Science and technology 45 33 6 5 2 7 2 85 9 152
2017 Administration and operations 63 14 11 2 0 6 4 85 2 52
2017 Human resources 65 20 6 3 0 6 0 91 3 34
2017 Financial management 71 29 0 0 0 0 0 100 0 27
2017 Information technology 18 50 9 9 5 0 9 75 15 22
2017 Policy 50 10 21 10 5 0 5 62 16 20
2017 Project management 50 25 5 2 4 2 12 87 7 40
2017 None of the above 41 32 8 0 0 7 12 90 0 36
2014 Communications or public affairs 32 30 12 14 0 0 13 70 16 16
2014 Science and technology 39 31 10 5 6 5 4 77 13 198
2014 Administration and operations 48 30 3 7 3 5 4 86 11 56
2014 Human resources 46 28 13 4 0 4 5 81 4 24
2014 Financial management 72 13 3 9 4 0 0 84 13 32
2014 Information management 25 6 24 13 20 0 12 36 37 16
2014 Information technology 36 28 9 9 9 5 5 70 20 21
2014 None of the above 33 31 5 12 5 12 2 75 20 41

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 32 18 4 0 0 0 78 4 22
2017 Science and technology 61 25 6 5 2 1 0 87 8 153
2017 Administration and operations 65 25 0 0 6 4 0 94 6 52
2017 Human resources 65 30 6 0 0 0 0 94 0 34
2017 Financial management 70 22 4 4 0 0 0 92 4 27
2017 Information technology 50 36 5 9 0 0 0 86 9 22
2017 Policy 74 16 0 10 0 0 0 90 10 20
2017 Project management 65 25 2 4 4 0 0 89 8 40
2017 None of the above 40 47 0 2 0 2 9 97 3 36

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 32 13 4 4 0 0 78 9 22
2017 Science and technology 56 30 5 4 3 2 0 88 7 153
2017 Administration and operations 62 27 2 0 6 4 0 92 6 52
2017 Human resources 59 35 3 3 0 0 0 94 3 34
2017 Financial management 74 18 4 0 4 0 0 92 4 27
2017 Information technology 55 27 18 0 0 0 0 82 0 22
2017 Policy 69 31 0 0 0 0 0 100 0 20
2017 Project management 51 33 7 7 0 2 0 86 7 40
2017 None of the above 50 29 5 5 0 2 9 88 6 36

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 37 18 0 4 0 0 78 4 22
2017 Science and technology 51 30 9 5 5 0 0 81 10 153
2017 Administration and operations 63 21 6 2 6 0 2 86 8 52
2017 Human resources 59 26 6 9 0 0 0 85 9 34
2017 Financial management 74 18 4 0 4 0 0 92 4 27
2017 Information technology 55 23 9 14 0 0 0 77 14 22
2017 Policy 70 25 0 5 0 0 0 95 5 20
2017 Project management 44 34 15 2 4 0 0 78 7 40
2017 None of the above 39 28 18 3 0 2 9 76 3 36
2014 Communications or public affairs 38 56 0 6 0 0 0 94 6 16
2014 Science and technology 42 36 13 5 3 1 0 79 8 198
2014 Administration and operations 57 26 12 3 1 0 0 83 5 56
2014 Human resources 54 38 9 0 0 0 0 91 0 24
2014 Financial management 68 16 9 3 4 0 0 84 7 32
2014 Information management 36 25 20 13 6 0 0 61 19 16
2014 Information technology 46 36 14 5 0 0 0 82 5 21
2014 None of the above 41 32 9 12 5 0 2 74 16 41
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Science and technology 18 29 31 7 5 0 9 52 14 55
2017 Administration and operations 29 20 29 0 12 10 0 55 13 10
2017 Financial management 64 9 0 9 0 0 18 89 11 11
2017 Project management 0 50 25 6 0 6 13 62 8 16
2017 None of the above 35 33 11 6 0 5 10 80 7 16
2014 Science and technology 13 49 16 10 2 2 8 69 13 61
2014 Administration and operations 21 47 7 0 0 7 19 91 0 15
2014 None of the above 26 8 35 17 0 0 14 40 20 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 27 55 9 0 0 4 4 90 0 22
2017 Science and technology 25 28 21 11 9 6 0 56 22 153
2017 Administration and operations 35 28 23 6 4 4 0 66 10 52
2017 Human resources 15 35 26 12 6 6 0 53 19 34
2017 Financial management 30 33 22 4 0 11 0 71 4 27
2017 Information technology 27 36 14 14 5 5 0 67 19 22
2017 Policy 49 30 5 16 0 0 0 79 16 20
2017 Project management 2 50 20 15 0 12 0 60 17 40
2017 None of the above 27 31 16 14 5 7 0 63 20 36
2014 Communications or public affairs 19 36 33 12 0 0 0 55 12 16
2014 Science and technology 23 41 18 5 5 9 1 70 10 198
2014 Administration and operations 36 38 14 6 0 5 0 79 7 56
2014 Human resources 18 44 21 9 8 0 0 63 16 24
2014 Financial management 30 44 16 0 0 10 0 83 0 32
2014 Information management 19 42 25 13 0 0 0 62 13 16
2014 Information technology 19 36 22 9 0 14 0 64 11 21
2014 None of the above 28 41 9 12 10 0 0 69 22 41

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 23 55 18 0 0 0 4 81 0 22
2017 Science and technology 20 24 24 15 14 3 0 46 30 153
2017 Administration and operations 27 34 27 4 5 2 0 63 10 52
2017 Human resources 12 44 26 6 12 0 0 56 18 34
2017 Financial management 19 52 26 4 0 0 0 71 4 27
2017 Information technology 18 32 36 9 5 0 0 50 14 22
2017 Policy 25 34 5 31 6 0 0 59 36 20
2017 Project management 4 39 20 24 4 8 0 47 31 40
2017 None of the above 27 20 29 16 2 5 0 50 19 36
2014 Communications or public affairs 6 62 20 6 0 6 0 72 6 16
2014 Science and technology 16 39 25 13 5 2 1 56 19 198
2014 Administration and operations 27 48 12 8 1 4 0 77 10 56
2014 Human resources 26 41 16 9 4 5 0 70 13 24
2014 Financial management 21 50 22 0 0 7 0 76 0 32
2014 Information management 26 49 13 13 0 0 0 75 13 16
2014 Information technology 19 37 22 9 9 4 0 58 19 21
2014 None of the above 16 36 14 24 7 3 0 54 32 41

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 41 32 4 0 0 4 62 5 22
2017 Science and technology 8 23 27 16 15 9 0 35 35 153
2017 Administration and operations 16 33 32 8 4 4 4 52 12 52
2017 Human resources 3 47 26 15 9 0 0 50 24 34
2017 Financial management 19 48 22 8 0 4 0 70 8 27
2017 Information technology 0 45 32 5 5 14 0 53 11 22
2017 Policy 25 28 10 16 21 0 0 53 36 20
2017 Project management 2 15 42 24 4 12 0 20 33 40
2017 None of the above 16 32 29 18 2 3 0 49 21 36
2014 Communications or public affairs 6 50 38 6 0 0 0 56 6 16
2014 Science and technology 10 29 31 18 6 5 1 41 26 198
2014 Administration and operations 23 39 18 12 1 7 0 67 14 56
2014 Human resources 0 40 26 21 4 9 0 44 27 24
2014 Financial management 12 53 22 0 0 13 0 75 0 32
2014 Information management 19 43 25 0 0 13 0 71 0 16
2014 Information technology 19 36 14 14 9 9 0 60 25 21
2014 None of the above 15 31 21 19 9 5 0 48 30 41

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 13 50 23 4 0 5 4 70 5 22
2017 Science and technology 16 27 24 14 14 6 0 45 30 153
2017 Administration and operations 29 25 27 7 6 6 0 57 14 52
2017 Human resources 18 35 26 21 0 0 0 53 21 34
2017 Financial management 27 47 15 7 4 0 0 74 11 27
2017 Information technology 14 50 23 9 5 0 0 64 14 22
2017 Policy 21 39 5 30 0 5 0 63 32 20
2017 Project management 4 36 26 11 11 12 0 46 25 40
2017 None of the above 27 29 20 18 0 5 0 60 19 36
2014 Communications or public affairs 6 69 25 0 0 0 0 75 0 16
2014 Science and technology 16 39 18 12 7 7 1 60 21 198
2014 Administration and operations 27 37 21 6 5 4 0 66 12 56
2014 Human resources 30 37 12 13 4 5 0 70 18 24
2014 Financial management 19 48 22 3 4 4 0 70 7 32
2014 Information management 31 32 24 0 6 7 0 68 7 16
2014 Information technology 23 40 9 9 9 9 0 70 20 21
2014 None of the above 28 18 23 12 12 7 0 49 26 41

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 28 54 13 0 0 0 4 86 0 22
2017 Science and technology 10 43 16 14 11 5 0 56 27 152
2017 Administration and operations 25 46 15 8 2 4 0 73 11 52
2017 Human resources 21 47 15 11 6 0 0 67 17 34
2017 Financial management 28 57 12 4 0 0 0 85 4 26
2017 Information technology 14 68 9 5 0 5 0 86 5 22
2017 Policy 10 19 5 40 25 0 0 30 65 20
2017 Project management 2 47 28 13 2 8 0 53 17 40
2017 None of the above 25 29 29 10 5 2 0 55 15 36
2014 Communications or public affairs 19 43 38 0 0 0 0 62 0 16
2014 Science and technology 14 36 29 13 6 1 1 51 19 198
2014 Administration and operations 20 46 15 12 5 4 0 68 17 56
2014 Human resources 26 33 16 17 4 4 0 61 22 24
2014 Financial management 19 44 21 10 0 7 0 67 10 32
2014 Information management 38 31 19 0 0 13 0 78 0 16
2014 Information technology 19 41 5 27 0 9 0 65 30 21
2014 None of the above 17 33 25 14 12 0 0 49 26 41
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 32 55 9 0 0 0 4 91 0 22
2017 Science and technology 11 38 17 21 12 1 0 49 33 152
2017 Administration and operations 36 35 15 8 6 0 0 70 15 52
2017 Human resources 35 47 9 9 0 0 0 82 9 34
2017 Financial management 30 66 4 0 0 0 0 96 0 27
2017 Information technology 41 46 14 0 0 0 0 86 0 22
2017 Policy 25 45 0 26 5 0 0 70 30 20
2017 Project management 9 47 21 13 2 8 0 60 17 40
2017 None of the above 26 39 27 2 5 0 0 65 7 36
2014 Communications or public affairs 25 64 12 0 0 0 0 88 0 16
2014 Science and technology 18 41 19 15 5 1 2 61 20 198
2014 Administration and operations 32 37 22 4 3 2 0 70 8 56
2014 Human resources 26 54 16 5 0 0 0 80 5 24
2014 Financial management 41 53 3 0 0 4 0 97 0 32
2014 Information management 51 37 12 0 0 0 0 88 0 16
2014 Information technology 36 46 13 5 0 0 0 82 5 21
2014 None of the above 23 43 20 5 9 0 0 66 14 41

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 33 13 4 0 4 4 80 5 22
2017 Science and technology 37 50 7 2 3 2 0 88 5 153
2017 Administration and operations 33 38 19 2 0 4 4 77 3 52
2017 Human resources 24 62 3 3 0 9 0 94 3 34
2017 Financial management 29 56 4 7 0 4 0 88 8 27
2017 Information technology 18 55 18 0 0 9 0 80 0 22
2017 Policy 54 36 0 0 5 5 0 95 5 20
2017 Project management 27 47 9 2 0 14 0 87 2 40
2017 None of the above 43 42 13 3 0 0 0 85 3 36
2014 Communications or public affairs 37 38 13 6 6 0 0 75 12 16
2014 Science and technology 40 40 10 4 2 4 0 84 6 198
2014 Administration and operations 36 42 13 5 0 2 2 81 5 56
2014 Human resources 31 41 12 5 0 8 5 81 5 24
2014 Financial management 29 49 6 6 0 10 0 87 7 32
2014 Information management 24 57 0 6 0 13 0 93 7 16
2014 Information technology 28 54 9 0 0 9 0 90 0 21
2014 None of the above 32 36 13 5 5 7 2 75 11 41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 45 4 9 0 0 0 87 9 22
2017 Science and technology 29 40 14 11 5 1 1 70 17 153
2017 Administration and operations 36 37 12 10 2 4 0 76 12 52
2017 Human resources 32 53 12 0 0 3 0 88 0 34
2017 Financial management 41 44 7 4 0 0 4 88 4 27
2017 Information technology 50 45 0 5 0 0 0 95 5 22
2017 Policy 34 42 9 6 5 5 0 79 11 20
2017 Project management 20 50 13 7 0 10 0 78 7 40
2017 None of the above 46 35 11 5 3 0 0 82 8 36
2014 Communications or public affairs 43 44 7 6 0 0 0 87 6 16
2014 Science and technology 36 45 12 5 2 1 0 81 7 198
2014 Administration and operations 54 33 5 7 0 2 0 88 7 56
2014 Human resources 42 45 9 4 0 0 0 88 4 24
2014 Financial management 62 28 7 3 0 0 0 90 3 32
2014 Information management 36 51 6 0 6 0 0 88 6 16
2014 Information technology 28 64 4 0 0 4 0 96 0 21
2014 None of the above 35 39 10 9 2 5 0 78 12 41

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 27 23 9 0 0 0 68 9 22
2017 Science and technology 22 40 21 7 5 4 1 66 13 153
2017 Administration and operations 36 27 16 9 6 6 0 67 16 52
2017 Human resources 24 50 21 3 0 3 0 76 3 34
2017 Financial management 43 42 11 0 0 4 0 88 0 26
2017 Information technology 14 45 23 0 0 18 0 72 0 22
2017 Policy 28 36 10 10 5 5 6 72 17 20
2017 Project management 11 45 26 9 0 10 0 62 10 40
2017 None of the above 20 52 15 3 8 2 0 74 11 36
2014 Communications or public affairs 43 33 12 0 0 12 0 86 0 16
2014 Science and technology 30 46 12 6 3 3 1 78 9 198
2014 Administration and operations 45 40 11 2 1 0 0 86 3 56
2014 Human resources 29 59 8 4 0 0 0 88 4 24
2014 Financial management 55 25 15 6 0 0 0 79 6 32
2014 Information management 36 26 19 6 7 6 0 65 14 16
2014 Information technology 28 49 14 5 0 5 0 81 5 21
2014 None of the above 33 36 13 11 2 5 0 72 14 41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 10 23 4 4 32 9 47 15 22
2017 Science and technology 13 25 19 13 17 11 2 44 35 153
2017 Administration and operations 27 16 15 15 14 11 2 49 33 52
2017 Human resources 12 18 26 23 6 9 6 35 35 34
2017 Financial management 23 44 11 15 4 0 4 69 19 27
2017 Information technology 32 14 9 23 5 18 0 56 33 22
2017 Policy 14 26 10 20 10 15 5 50 38 20
2017 Project management 5 33 20 19 9 5 10 44 32 40
2017 None of the above 23 23 23 18 8 2 3 48 27 36
2014 Communications or public affairs 0 38 19 18 6 13 7 47 30 16
2014 Science and technology 17 28 20 14 12 8 0 49 28 198
2014 Administration and operations 18 32 15 14 10 9 2 56 27 56
2014 Human resources 5 9 23 31 12 16 4 18 53 24
2014 Financial management 18 31 19 19 4 9 0 54 25 32
2014 Information management 13 39 6 25 13 0 5 54 40 16
2014 Information technology 28 14 9 23 13 13 0 48 41 21
2014 None of the above 16 22 21 12 16 10 4 43 33 41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 50 45 0 0 0 4 0 100 0 22
2017 Science and technology 45 33 10 10 2 0 1 78 12 153
2017 Administration and operations 67 27 4 2 0 0 0 94 2 52
2017 Human resources 65 35 0 0 0 0 0 100 0 34
2017 Financial management 60 40 0 0 0 0 0 100 0 27
2017 Information technology 59 23 4 9 5 0 0 82 14 22
2017 Policy 74 26 0 0 0 0 0 100 0 20
2017 Project management 33 44 11 4 0 8 0 83 4 40
2017 None of the above 59 34 3 5 0 0 0 92 5 36
2014 Communications or public affairs 37 57 0 6 0 0 0 94 6 16
2014 Science and technology 46 38 7 6 1 0 2 85 8 198
2014 Administration and operations 47 36 2 10 4 2 0 85 14 56
2014 Human resources 63 29 0 9 0 0 0 91 9 24
2014 Financial management 72 28 0 0 0 0 0 100 0 32
2014 Information management 66 21 7 0 0 0 7 93 0 15
2014 Information technology 45 50 5 0 0 0 0 95 0 21
2014 None of the above 47 29 12 10 0 0 3 78 10 41

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 59 32 0 0 0 5 4 100 0 22
2017 Science and technology 50 31 6 6 3 3 1 84 9 153
2017 Administration and operations 66 21 5 4 0 4 0 90 4 52
2017 Human resources 77 23 0 0 0 0 0 100 0 34
2017 Financial management 71 22 4 4 0 0 0 93 4 27
2017 Information technology 82 18 0 0 0 0 0 100 0 22
2017 Policy 75 25 0 0 0 0 0 100 0 20
2017 Project management 46 52 0 2 0 0 0 98 2 40
2017 None of the above 65 33 0 0 0 3 0 100 0 36
2014 Communications or public affairs 69 31 0 0 0 0 0 100 0 16
2014 Science and technology 56 30 8 4 1 2 0 88 5 198
2014 Administration and operations 65 32 1 1 0 0 0 97 1 56
2014 Human resources 67 20 0 5 0 4 4 95 5 24
2014 Financial management 90 10 0 0 0 0 0 100 0 32
2014 Information management 69 19 6 0 0 6 0 93 0 16
2014 Information technology 36 41 14 5 0 5 0 81 5 21
2014 None of the above 44 35 2 7 0 5 6 89 8 41

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 38 39 23 0 0 0 0 77 0 21
2017 Science and technology 18 38 15 13 14 3 0 57 27 153
2017 Administration and operations 35 42 7 6 4 2 4 82 10 52
2017 Human resources 26 56 12 6 0 0 0 83 6 34
2017 Financial management 45 48 4 4 0 0 0 93 4 27
2017 Information technology 27 50 14 5 5 0 0 77 9 22
2017 Policy 35 41 0 20 5 0 0 75 25 20
2017 Project management 22 34 23 7 2 4 8 64 10 40
2017 None of the above 35 37 13 13 2 0 0 71 16 35
2014 Communications or public affairs 44 37 13 6 0 0 0 81 6 16
2014 Science and technology 20 36 20 12 9 2 1 58 22 198
2014 Administration and operations 41 30 17 5 5 2 0 72 10 56
2014 Human resources 24 35 20 20 0 0 0 59 20 24
2014 Financial management 28 53 19 0 0 0 0 81 0 32
2014 Information management 30 32 13 19 0 6 0 66 20 16
2014 Information technology 19 31 18 18 9 5 0 52 29 21
2014 None of the above 12 45 15 12 11 3 2 60 25 41

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 23 36 19 18 0 0 4 61 19 22
2017 Science and technology 9 16 13 27 28 1 6 27 59 152
2017 Administration and operations 21 28 9 25 15 0 2 50 41 52
2017 Human resources 9 20 20 29 15 3 3 31 47 34
2017 Financial management 15 23 22 29 8 0 4 39 38 27
2017 Information technology 9 18 14 14 32 14 0 32 53 22
2017 Policy 10 15 20 36 9 9 0 28 50 20
2017 Project management 9 21 21 16 18 2 12 35 40 39
2017 None of the above 20 10 21 29 20 0 0 30 49 36
2014 Communications or public affairs 0 44 25 19 12 0 0 44 31 16
2014 Science and technology 7 21 17 24 27 0 4 28 54 198
2014 Administration and operations 11 20 16 28 25 0 0 31 53 56
2014 Human resources 9 0 8 42 30 8 4 10 81 24
2014 Financial management 9 24 22 26 16 3 0 34 43 32
2014 Information management 0 13 18 38 26 0 6 14 68 16
2014 Information technology 14 14 14 17 36 5 0 29 56 21
2014 None of the above 7 14 17 22 30 3 7 24 57 41

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 22 50 18 9 0 0 0 73 9 22
2017 Science and technology 14 35 23 15 9 4 0 50 25 153
2017 Administration and operations 21 42 21 2 6 8 0 69 9 52
2017 Human resources 20 55 15 3 3 3 0 78 7 34
2017 Financial management 28 45 23 4 0 0 0 73 4 26
2017 Information technology 23 50 23 5 0 0 0 73 5 22
2017 Policy 35 31 14 10 10 0 0 65 20 20
2017 Project management 11 48 16 11 4 2 8 66 17 40
2017 None of the above 25 28 31 3 5 7 0 58 9 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 55 41 4 0 0 0 0 96 0 22
2017 Science and technology 37 41 11 3 3 5 1 82 7 153
2017 Administration and operations 52 39 8 0 0 2 0 92 0 52
2017 Human resources 48 47 3 3 0 0 0 94 3 34
2017 Financial management 45 47 8 0 0 0 0 92 0 27
2017 Information technology 45 41 9 0 0 5 0 90 0 22
2017 Policy 54 21 5 6 5 9 0 83 11 20
2017 Project management 33 58 2 2 2 2 0 93 5 39
2017 None of the above 40 47 5 6 0 0 2 89 6 36
2014 Communications or public affairs 58 42 0 0 0 0 0 100 0 16
2014 Science and technology 43 36 14 3 1 2 0 80 5 198
2014 Administration and operations 45 37 10 2 1 5 0 86 3 56
2014 Human resources 34 53 13 0 0 0 0 87 0 24
2014 Financial management 40 44 10 3 0 3 0 87 3 32
2014 Information management 49 25 7 6 0 13 0 85 7 16
2014 Information technology 46 31 18 0 0 5 0 81 0 21
2014 None of the above 52 31 15 0 2 0 0 83 2 41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 45 42 0 4 0 9 0 95 5 22
2017 Science and technology 33 43 14 3 5 1 0 77 8 153
2017 Administration and operations 54 25 13 2 4 2 0 80 6 52
2017 Human resources 36 50 12 3 0 0 0 86 3 34
2017 Financial management 45 48 7 0 0 0 0 93 0 27
2017 Information technology 50 41 5 5 0 0 0 91 5 22
2017 Policy 61 30 5 5 0 0 0 91 5 20
2017 Project management 42 43 13 0 2 0 0 85 2 40
2017 None of the above 38 44 16 0 0 2 0 84 0 36
2014 Communications or public affairs 57 43 0 0 0 0 0 100 0 16
2014 Science and technology 40 39 13 5 3 1 0 79 8 198
2014 Administration and operations 54 32 6 3 1 3 0 89 5 56
2014 Human resources 22 65 9 5 0 0 0 87 5 24
2014 Financial management 31 62 7 0 0 0 0 93 0 32
2014 Information management 36 45 0 0 6 13 0 93 7 16
2014 Information technology 46 31 14 5 4 0 0 77 9 21
2014 None of the above 54 30 10 4 2 0 0 83 7 41

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 54 46 0 0 0 0 0 100 0 22
2017 Science and technology 41 39 12 4 4 0 0 80 9 153
2017 Administration and operations 52 28 16 2 2 0 0 81 4 52
2017 Human resources 56 38 0 3 3 0 0 94 6 34
2017 Financial management 60 36 4 0 0 0 0 96 0 27
2017 Information technology 55 41 0 5 0 0 0 95 5 22
2017 Policy 70 30 0 0 0 0 0 100 0 20
2017 Project management 49 42 4 4 0 0 0 91 4 40
2017 None of the above 41 51 5 2 0 0 0 92 2 36
2014 Communications or public affairs 57 31 12 0 0 0 0 88 0 16
2014 Science and technology 50 38 8 3 2 0 0 88 4 197
2014 Administration and operations 61 30 7 1 1 0 0 90 3 56
2014 Human resources 47 49 0 0 4 0 0 96 4 24
2014 Financial management 46 47 7 0 0 0 0 93 0 32
2014 Information management 42 38 13 6 0 0 0 81 6 16
2014 Information technology 51 41 0 5 4 0 0 91 9 21
2014 None of the above 55 20 12 6 7 0 0 74 13 41

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 59 18 19 4 0 0 0 77 4 22
2017 Science and technology 34 33 18 7 6 0 1 68 14 153
2017 Administration and operations 53 23 12 8 4 0 0 76 12 51
2017 Human resources 33 35 26 3 3 0 0 68 6 34
2017 Financial management 48 37 7 0 8 0 0 85 8 27
2017 Information technology 36 41 14 9 0 0 0 77 9 22
2017 Policy 45 34 6 10 5 0 0 79 15 20
2017 Project management 37 46 13 2 2 0 0 82 4 40
2017 None of the above 44 31 20 5 0 0 0 75 5 36
2014 Communications or public affairs 14 68 18 0 0 0 0 82 0 16
2014 Science and technology 40 37 14 6 3 0 0 76 9 198
2014 Administration and operations 41 39 11 7 3 0 0 80 9 56
2014 Human resources 42 33 16 5 4 0 0 75 9 24
2014 Financial management 43 41 9 7 0 0 0 84 7 32
2014 Information management 38 30 26 6 0 0 0 68 6 16
2014 Information technology 37 37 9 8 9 0 0 74 17 21
2014 None of the above 28 29 19 16 7 0 0 57 23 41

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 59 32 9 0 0 0 0 91 0 22
2017 Science and technology 30 36 16 10 7 1 0 66 17 153
2017 Administration and operations 43 30 13 14 0 0 0 73 14 52
2017 Human resources 33 41 20 0 3 3 0 76 4 34
2017 Financial management 56 33 7 0 4 0 0 89 4 27
2017 Information technology 36 45 5 14 0 0 0 82 14 22
2017 Policy 40 34 11 10 5 0 0 74 15 20
2017 Project management 23 57 16 4 0 0 0 80 4 40
2017 None of the above 36 36 26 2 0 0 0 72 2 36
2014 Communications or public affairs 26 56 18 0 0 0 0 82 0 16
2014 Science and technology 32 41 15 9 3 1 0 73 12 198
2014 Administration and operations 41 43 5 10 1 0 0 84 11 56
2014 Human resources 37 33 21 5 4 0 0 70 9 24
2014 Financial management 46 41 13 0 0 0 0 87 0 32
2014 Information management 38 43 19 0 0 0 0 81 0 16
2014 Information technology 32 51 5 8 4 0 0 83 12 21
2014 None of the above 30 27 22 11 9 0 0 57 21 41

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 63 9 23 0 0 4 0 76 0 22
2017 Science and technology 35 31 15 9 7 1 2 68 16 153
2017 Administration and operations 51 20 19 4 4 2 0 73 8 52
2017 Human resources 33 46 9 3 3 3 3 84 7 34
2017 Financial management 59 25 11 0 4 0 0 85 4 27
2017 Information technology 32 32 5 9 14 9 0 70 25 22
2017 Policy 45 19 26 10 0 0 0 63 10 20
2017 Project management 37 31 23 4 2 2 0 70 7 40
2017 None of the above 44 20 21 8 7 0 0 64 15 36
2014 Communications or public affairs 38 19 32 12 0 0 0 56 12 16
2014 Science and technology 46 29 12 5 3 4 1 78 9 198
2014 Administration and operations 41 29 16 5 3 5 0 74 9 56
2014 Human resources 22 41 20 13 0 4 0 66 13 24
2014 Financial management 53 35 9 3 0 0 0 88 3 32
2014 Information management 38 11 25 12 7 7 0 53 20 16
2014 Information technology 28 37 5 18 8 5 0 68 27 21
2014 None of the above 34 20 18 21 2 3 2 57 24 41
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Communications or public affairs 4 59 37 22
2017 Science and technology 19 53 28 151
2017 Administration and operations 35 37 29 52
2017 Human resources 32 35 33 34
2017 Financial management 7 78 15 27
2017 Information technology 19 33 48 21
2017 Policy 25 41 34 20
2017 Project management 26 46 29 40
2017 None of the above 23 57 20 36
2014 Communications or public affairs 25 43 33 16
2014 Science and technology 10 53 37 198
2014 Administration and operations 12 55 33 56
2014 Human resources 41 30 29 24
2014 Financial management 23 45 32 32
2014 Information management 25 32 43 16
2014 Information technology 31 37 32 21
2014 None of the above 24 43 33 41

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Science and technology 19 20 20 26 11 3 28
2017 Administration and operations 22 44 24 0 0 10 18
2017 Human resources 18 36 37 0 10 0 11
2014 Science and technology 10 40 10 29 9999 11 19
2014 Human resources 21 30 49 0 9999 0 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Communications or public affairs 0 100 22
2017 Science and technology 14 86 153
2017 Information technology 23 77 22
2017 Project management 19 81 40
2017 None of the above 16 84 36
2014 Science and technology 17 83 197
2014 Administration and operations 17 83 56
2014 None of the above 24 76 41

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Science and technology 56 23
2014 Science and technology 54 33
2014 Administration and operations 50 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Science and technology 66 23
2014 Science and technology 55 33
2014 Administration and operations 59 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 23
2014 Science and technology 0 33
2014 Administration and operations 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 23
2014 Science and technology 0 33
2014 Administration and operations 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Science and technology 41 22
2014 Science and technology 42 33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Science and technology 32 22
2014 Science and technology 40 33

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Science and technology 59 22
2014 Science and technology 51 33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Science and technology 36 22
2014 Science and technology 40 33

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Science and technology 28 22
2014 Science and technology 25 33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Science and technology 59 22
2014 Science and technology 49 33
2014 Administration and operations 68 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Science and technology 36 22
2014 Science and technology 21 33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 22
2014 Administration and operations 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Science and technology 27 22
2014 Science and technology 43 33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Science and technology 31 22
2014 Science and technology 27 33

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Science and technology 78 22
2014 Science and technology 52 33
2014 Administration and operations 59 10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Science and technology 37 22
2014 Science and technology 34 33

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Science and technology 23 22
2014 Science and technology 22 33

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 22
2014 Administration and operations 0 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Science and technology 23 21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Science and technology 29 21
2014 Science and technology 16 31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Science and technology 62 21
2014 Science and technology 35 31
2014 Administration and operations 46 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 21
2014 Administration and operations 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Science and technology 43 21
2014 Science and technology 28 31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Science and technology 100 0 23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 14 10 13 0 0 54 9 64 0 22
2017 Science and technology 13 16 9 10 9 35 8 51 32 153
2017 Administration and operations 19 13 7 0 7 39 14 69 15 52
2017 Human resources 18 17 24 3 0 32 6 56 5 34
2017 Financial management 12 25 15 4 0 37 7 67 7 27
2017 Information technology 10 10 14 10 5 33 19 40 30 21
2017 Policy 10 20 20 6 5 29 10 50 17 20
2017 Project management 6 15 16 4 2 39 17 49 15 40
2017 None of the above 17 19 15 10 5 26 8 54 24 36
2014 Communications or public affairs 13 31 32 12 0 12 0 50 14 16
2014 Science and technology 11 24 14 10 6 31 5 54 24 197
2014 Administration and operations 33 14 15 7 1 28 2 67 11 56
2014 Human resources 9 9 22 8 0 44 8 38 16 24
2014 Financial management 9 12 13 7 0 50 9 52 18 32
2014 Information management 19 19 12 13 6 17 13 54 28 16
2014 Information technology 19 5 14 4 9 45 5 47 26 21
2014 None of the above 20 8 32 9 2 19 10 39 16 41

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 32 36 23 0 0 4 4 75 0 22
2017 Science and technology 29 40 12 8 4 6 1 74 13 153
2017 Administration and operations 36 39 10 4 2 8 2 83 6 51
2017 Human resources 23 50 21 6 0 0 0 73 6 34
2017 Financial management 34 55 8 0 0 4 0 92 0 27
2017 Information technology 27 41 14 5 0 14 0 79 5 22
2017 Policy 30 20 20 6 5 20 0 62 13 20
2017 Project management 16 33 23 2 2 24 0 64 6 40
2017 None of the above 31 41 10 8 5 5 0 76 14 36
2014 Communications or public affairs 38 38 12 6 0 6 0 81 6 16
2014 Science and technology 31 42 12 6 4 4 0 77 10 197
2014 Administration and operations 45 39 8 2 3 3 0 87 5 56
2014 Human resources 40 40 8 9 0 4 0 83 9 24
2014 Financial management 39 41 10 0 0 10 0 89 0 32
2014 Information management 30 38 6 13 0 13 0 78 15 16
2014 Information technology 32 32 9 4 5 18 0 79 10 21
2014 None of the above 32 32 24 7 2 2 0 65 10 41
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 4 46 14 13 4 9 9 62 22 22
2017 Science and technology 28 48 10 6 3 1 5 80 9 153
2017 Administration and operations 22 46 18 8 4 2 0 70 12 52
2017 Human resources 29 27 12 3 0 0 30 79 4 34
2017 Financial management 26 59 11 0 0 0 4 89 0 27
2017 Information technology 23 50 18 5 0 5 0 76 5 22
2017 Policy 25 55 14 5 0 0 0 81 5 20
2017 Project management 21 56 5 5 0 0 14 89 5 40
2017 None of the above 24 44 13 5 2 0 12 77 9 36
2014 Communications or public affairs 25 56 12 7 0 0 0 81 7 16
2014 Science and technology 22 52 15 5 0 1 6 79 5 198
2014 Administration and operations 28 58 7 4 0 0 4 89 4 56
2014 Human resources 26 41 16 5 0 0 12 76 5 24
2014 Financial management 19 60 12 7 0 3 0 81 7 32
2014 Information management 17 39 32 0 0 0 12 64 0 16
2014 Information technology 19 64 14 4 0 0 0 83 4 21
2014 None of the above 25 41 10 8 0 6 11 79 9 41

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 23 0 0 0 54 23 100 0 22
2017 Science and technology 15 18 22 5 6 27 6 49 17 152
2017 Administration and operations 7 15 17 2 4 43 11 49 13 52
2017 Human resources 20 20 3 3 0 20 33 87 6 34
2017 Financial management 12 18 15 0 0 44 11 67 0 27
2017 Information technology 9 23 23 9 0 36 0 50 14 22
2017 Policy 10 21 21 0 0 45 5 59 0 20
2017 Project management 10 18 20 7 2 32 12 48 16 40
2017 None of the above 23 21 14 6 2 26 8 66 12 36
2014 Communications or public affairs 19 19 32 0 0 25 6 54 0 16
2014 Science and technology 8 24 25 4 3 29 6 50 10 198
2014 Administration and operations 16 25 21 1 0 28 9 65 2 56
2014 Human resources 9 13 17 5 0 38 19 49 11 24
2014 Financial management 9 22 25 7 0 28 9 50 11 32
2014 Information management 6 32 13 13 0 13 23 59 20 16
2014 Information technology 9 28 17 9 0 36 0 58 14 21
2014 None of the above 8 16 29 2 0 27 19 43 4 41

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 32 27 9 0 0 23 10 87 0 22
2017 Science and technology 38 32 11 1 1 11 6 84 2 153
2017 Administration and operations 46 31 8 0 0 14 2 91 0 52
2017 Human resources 41 26 3 3 0 0 27 92 4 34
2017 Financial management 52 40 0 0 0 4 4 100 0 27
2017 Information technology 55 41 0 5 0 0 0 95 5 22
2017 Policy 55 31 5 0 5 0 5 90 5 20
2017 Project management 41 40 2 0 2 0 14 95 3 40
2017 None of the above 44 42 11 0 0 0 3 89 0 36
2014 Communications or public affairs 50 44 6 0 0 0 0 94 0 16
2014 Science and technology 45 34 7 1 1 6 6 90 2 198
2014 Administration and operations 42 42 1 5 0 5 4 93 5 56
2014 Human resources 47 29 4 4 0 5 12 91 5 24
2014 Financial management 44 50 0 0 4 3 0 96 4 32
2014 Information management 36 33 13 6 0 0 12 79 7 16
2014 Information technology 51 32 8 0 0 9 0 91 0 21
2014 None of the above 35 30 12 0 2 15 7 82 3 41

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 41 23 0 0 0 32 4 100 0 22
2017 Science and technology 35 25 16 2 1 14 6 75 5 153
2017 Administration and operations 36 26 12 6 0 18 2 78 7 52
2017 Human resources 32 32 9 0 0 0 27 88 0 34
2017 Financial management 45 47 4 0 0 4 0 96 0 27
2017 Information technology 45 45 0 5 0 5 0 95 5 22
2017 Policy 30 41 5 0 5 15 5 88 6 20
2017 Project management 34 40 2 0 0 9 14 97 0 40
2017 None of the above 39 40 16 2 0 0 3 81 2 36
2014 Communications or public affairs 31 51 6 0 0 12 0 93 0 16
2014 Science and technology 32 37 10 1 1 12 6 85 3 197
2014 Administration and operations 39 38 3 3 0 12 4 92 4 56
2014 Human resources 34 28 13 0 0 17 8 83 0 24
2014 Financial management 41 47 7 0 0 6 0 93 0 32
2014 Information management 36 33 13 0 0 6 12 85 0 16
2014 Information technology 37 32 13 0 0 18 0 84 0 21
2014 None of the above 28 27 12 0 0 27 7 83 0 41
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Communications or public affairs 0 100 22
2017 Science and technology 9 91 153
2017 Information technology 0 100 22
2014 Communications or public affairs 0 100 15
2014 Science and technology 8 92 197
2014 Human resources 0 100 24

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Science and technology 42 14
2014 Science and technology 47 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Science and technology 100 14
2014 Science and technology 67 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14
2014 Science and technology 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14
2014 Science and technology 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14
2014 Science and technology 0 15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Science and technology 36 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14
2014 Science and technology 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14
2014 Science and technology 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14
2014 Science and technology 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14
2014 Science and technology 0 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Science and technology 37 14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 14
2014 Science and technology 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Science and technology 56 14
2014 Science and technology 74 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 13
2014 Science and technology 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 13
2014 Science and technology 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 13
2014 Science and technology 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 13
2014 Science and technology 0 14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Science and technology 76 13
2014 Science and technology 49 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 13
2014 Science and technology 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Science and technology 46 13
2014 Science and technology 35 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Science and technology 0 13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Science and technology 93 7 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 23 9 0 4 0 50 13 88 12 22
2017 Science and technology 16 13 18 4 4 37 7 52 15 152
2017 Administration and operations 19 14 11 2 0 45 10 72 4 52
2017 Human resources 24 18 15 0 0 38 6 74 0 34
2017 Financial management 12 22 7 4 0 55 0 76 8 27
2017 Information technology 9 14 14 0 0 41 23 63 0 22
2017 Policy 10 15 15 0 5 50 5 56 10 20
2017 Project management 13 9 20 0 2 46 10 50 5 40
2017 None of the above 20 21 20 2 3 25 8 62 8 36
2014 Communications or public affairs 13 26 25 0 0 24 13 61 0 16
2014 Science and technology 12 17 13 3 3 46 6 62 12 197
2014 Administration and operations 27 18 17 0 1 35 2 71 2 56
2014 Human resources 9 5 13 0 0 65 8 52 0 24
2014 Financial management 12 19 13 4 0 43 10 66 8 32
2014 Information management 25 19 6 6 0 26 17 78 11 16
2014 Information technology 19 9 9 0 0 54 9 75 0 21
2014 None of the above 18 5 30 2 0 39 5 42 4 41

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 46 32 4 4 0 9 4 90 5 22
2017 Science and technology 30 35 17 4 3 11 1 72 9 153
2017 Administration and operations 33 38 6 2 0 22 0 90 3 52
2017 Human resources 44 47 3 3 0 3 0 94 3 34
2017 Financial management 42 51 7 0 0 0 0 93 0 27
2017 Information technology 27 45 9 0 0 18 0 89 0 22
2017 Policy 44 16 20 0 5 15 0 70 6 20
2017 Project management 22 40 9 0 2 19 8 85 3 40
2017 None of the above 36 44 13 0 3 5 0 84 3 36
2014 Communications or public affairs 26 44 12 0 0 12 6 85 0 16
2014 Science and technology 29 37 13 5 1 13 2 77 7 197
2014 Administration and operations 45 29 11 2 1 10 2 83 4 56
2014 Human resources 25 42 16 0 0 16 0 80 0 24
2014 Financial management 27 40 13 0 0 19 0 84 0 32
2014 Information management 36 25 6 6 0 26 0 83 8 16
2014 Information technology 23 32 9 5 0 27 5 80 7 21
2014 None of the above 32 24 23 0 0 20 0 71 0 41
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 37 32 18 9 4 0 0 68 13 22
2017 Science and technology 50 25 11 7 3 1 3 78 11 152
2017 Administration and operations 41 26 21 4 6 0 2 69 10 52
2017 Human resources 45 26 6 6 3 3 11 83 10 34
2017 Financial management 33 44 16 4 0 0 4 80 4 27
2017 Information technology 76 10 10 5 0 0 0 86 5 21
2017 Policy 35 20 15 10 19 0 0 55 30 20
2017 Project management 61 20 2 11 2 0 2 84 14 39
2017 None of the above 53 26 10 5 5 0 0 80 10 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 23 27 27 19 4 0 24 48 22
2017 Science and technology 13 19 30 23 14 0 2 32 38 152
2017 Administration and operations 22 27 23 13 9 0 6 51 24 52
2017 Human resources 3 39 27 17 11 0 3 43 30 34
2017 Financial management 8 30 26 15 22 0 0 38 37 27
2017 Information technology 18 32 23 18 9 0 0 50 27 22
2017 Policy 15 35 25 10 15 0 0 50 25 20
2017 Project management 12 19 21 35 13 0 0 31 48 39
2017 None of the above 11 28 28 13 18 0 2 39 32 36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 23 23 27 13 0 4 33 43 22
2017 Science and technology 17 28 24 19 10 0 2 46 29 150
2017 Administration and operations 23 26 24 14 6 0 8 53 21 51
2017 Human resources 9 24 38 18 9 0 3 33 27 34
2017 Financial management 11 27 29 11 22 0 0 38 33 27
2017 Information technology 18 32 32 14 5 0 0 50 18 22
2017 Policy 15 45 25 10 5 0 0 60 15 20
2017 Project management 22 18 22 27 9 0 2 40 37 40
2017 None of the above 27 26 18 21 8 0 0 54 29 36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 14 32 18 19 0 9 25 41 22
2017 Science and technology 15 22 26 20 14 1 3 38 35 153
2017 Administration and operations 21 21 27 10 11 0 10 47 23 52
2017 Human resources 9 33 27 14 15 0 3 43 30 34
2017 Financial management 8 27 33 22 11 0 0 34 33 27
2017 Information technology 9 23 32 27 9 0 0 32 36 22
2017 Policy 15 30 25 25 5 0 0 45 30 20
2017 Project management 22 2 29 26 18 0 2 25 45 40
2017 None of the above 20 19 24 23 13 0 2 39 36 36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 32 23 19 4 0 4 52 24 22
2017 Science and technology 28 33 24 8 6 0 1 62 14 152
2017 Administration and operations 42 29 10 4 2 0 13 82 6 52
2017 Human resources 29 26 15 14 3 0 12 63 20 34
2017 Financial management 33 37 11 15 0 0 4 73 15 27
2017 Information technology 46 27 14 9 0 0 5 76 9 22
2017 Policy 30 50 10 6 5 0 0 79 10 20
2017 Project management 23 30 31 2 9 0 4 56 11 40
2017 None of the above 29 41 11 13 5 0 2 71 18 36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 23 27 27 10 13 0 0 49 23 22
2017 Science and technology 23 27 34 10 7 0 0 50 16 152
2017 Administration and operations 42 29 21 8 0 0 0 71 8 52
2017 Human resources 26 41 21 0 6 0 6 72 6 34
2017 Financial management 22 38 22 18 0 0 0 60 18 27
2017 Information technology 23 36 36 5 0 0 0 59 5 22
2017 Policy 45 20 25 5 5 0 0 65 9 20
2017 Project management 21 37 25 15 2 0 0 58 18 40
2017 None of the above 27 33 26 8 3 0 2 62 12 35

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 31 37 4 9 0 0 49 14 22
2017 Science and technology 16 36 19 19 9 1 1 53 28 153
2017 Administration and operations 37 26 21 12 0 2 2 65 12 51
2017 Human resources 24 35 29 6 3 0 3 61 9 34
2017 Financial management 49 29 7 15 0 0 0 78 15 27
2017 Information technology 32 36 27 0 5 0 0 68 5 22
2017 Policy 35 30 25 5 5 0 0 65 10 20
2017 Project management 14 33 33 11 4 2 2 49 17 40
2017 None of the above 19 26 29 23 3 0 0 45 26 35

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 45 28 9 9 0 0 54 18 22
2017 Science and technology 13 36 21 20 10 0 1 49 30 153
2017 Administration and operations 25 28 24 12 7 0 4 55 20 52
2017 Human resources 9 35 33 6 14 0 3 45 21 34
2017 Financial management 8 48 22 8 15 0 0 56 22 27
2017 Information technology 23 41 14 18 5 0 0 64 23 22
2017 Policy 20 31 19 20 6 5 0 53 26 20
2017 Project management 22 29 15 23 9 0 2 52 32 40
2017 None of the above 20 22 24 23 9 0 2 43 32 35

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 4 45 41 4 4 0 0 50 9 22
2017 Science and technology 17 34 23 19 7 0 1 51 26 153
2017 Administration and operations 33 30 17 6 10 0 4 66 16 52
2017 Human resources 18 35 30 14 3 0 0 53 17 34
2017 Financial management 33 41 7 11 7 0 0 74 18 27
2017 Information technology 41 32 23 5 0 0 0 73 5 22
2017 Policy 15 39 25 10 10 0 0 55 21 20
2017 Project management 16 37 25 11 9 0 2 54 21 40
2017 None of the above 28 21 29 10 9 0 2 51 19 35

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 32 36 9 14 9 0 0 68 23 22
2017 Science and technology 25 36 17 12 6 1 3 64 18 153
2017 Administration and operations 29 29 22 6 6 0 8 63 12 52
2017 Human resources 20 18 15 29 12 0 6 41 43 34
2017 Financial management 11 55 18 8 0 8 0 72 8 27
2017 Information technology 23 46 14 18 0 0 0 68 18 22
2017 Policy 30 41 24 5 0 0 0 71 5 20
2017 Project management 29 26 27 4 9 0 4 58 14 40
2017 None of the above 39 8 22 15 12 0 5 49 28 35

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 59 27 4 4 4 0 0 87 9 22
2017 Science and technology 71 23 4 1 1 0 1 94 1 152
2017 Administration and operations 78 15 4 0 2 0 0 94 2 52
2017 Human resources 68 23 6 0 0 0 3 94 0 34
2017 Financial management 74 18 4 4 0 0 0 92 4 27
2017 Information technology 73 9 5 5 9 0 0 82 14 22
2017 Policy 29 36 5 16 14 0 0 65 30 20
2017 Project management 77 9 12 0 0 0 2 88 0 40
2017 None of the above 67 23 8 0 0 0 2 92 0 36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 91 9 0 0 0 0 0 100 0 22
2017 Science and technology 69 13 6 4 4 1 4 86 9 152
2017 Administration and operations 81 8 5 2 4 0 0 89 5 52
2017 Human resources 71 9 6 0 3 0 12 90 4 34
2017 Financial management 81 4 4 4 4 0 4 88 8 26
2017 Information technology 82 5 5 9 0 0 0 86 9 22
2017 Policy 75 10 0 5 5 0 5 90 10 20
2017 Project management 65 24 2 2 2 0 4 93 5 40
2017 None of the above 69 13 10 3 3 0 2 84 6 36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 61 24 5 6 5 0 0 85 10 21
2017 Science and technology 55 25 12 4 1 0 2 82 6 152
2017 Administration and operations 64 17 11 4 2 0 2 83 6 52
2017 Human resources 48 29 9 6 3 0 6 82 9 34
2017 Financial management 55 23 4 8 4 0 7 84 12 27
2017 Information technology 55 32 5 5 5 0 0 86 9 22
2017 Policy 60 35 0 0 0 0 5 100 0 20
2017 Project management 54 30 11 0 2 0 2 86 2 40
2017 None of the above 56 21 16 3 3 0 2 79 5 36

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 63 9 19 0 4 0 4 76 5 22
2017 Science and technology 54 21 9 8 6 1 2 77 14 152
2017 Administration and operations 75 8 2 7 4 0 4 86 12 52
2017 Human resources 59 12 9 6 6 0 9 77 13 34
2017 Financial management 70 11 4 4 4 0 7 88 8 27
2017 Information technology 59 23 9 9 0 0 0 82 9 22
2017 Policy 69 21 0 0 5 0 5 95 5 20
2017 Project management 71 14 9 0 4 0 2 86 4 40
2017 None of the above 66 15 14 0 3 0 2 83 3 36

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 54 10 9 0 0 4 22 88 0 22
2017 Science and technology 59 13 5 1 0 0 23 93 1 152
2017 Administration and operations 60 10 4 2 0 0 25 93 2 52
2017 Human resources 44 6 3 0 0 0 46 93 0 34
2017 Financial management 55 4 7 4 4 0 26 80 10 27
2017 Information technology 67 10 5 5 0 0 14 89 6 21
2017 Policy 55 21 0 0 0 0 24 100 0 20
2017 Project management 59 14 7 0 0 0 20 91 0 40
2017 None of the above 56 20 8 0 0 0 15 90 0 36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 72 13 5 0 0 0 9 94 0 22
2017 Science and technology 71 16 5 2 0 1 5 93 2 152
2017 Administration and operations 75 10 5 0 0 0 9 94 0 52
2017 Human resources 70 9 0 0 0 3 18 100 0 33
2017 Financial management 74 11 0 0 4 0 11 96 4 27
2017 Information technology 82 0 5 9 0 0 5 86 10 22
2017 Policy 44 37 0 5 0 0 14 94 6 20
2017 Project management 75 14 7 0 0 0 5 93 0 39
2017 None of the above 74 18 8 0 0 0 0 92 0 36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 82 5 0 0 9 0 4 91 9 22
2017 Science and technology 70 14 7 2 3 0 3 87 5 153
2017 Administration and operations 64 13 7 7 6 0 2 79 14 52
2017 Human resources 76 6 6 0 3 0 9 90 3 34
2017 Financial management 82 8 0 4 0 0 7 96 4 27
2017 Information technology 95 5 0 0 0 0 0 100 0 22
2017 Policy 81 14 0 0 0 0 5 100 0 20
2017 Project management 70 9 5 10 2 0 4 82 13 40
2017 None of the above 70 13 5 0 7 0 5 87 8 36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 68 18 9 4 0 0 0 86 4 22
2017 Science and technology 54 29 11 2 1 0 3 86 3 152
2017 Administration and operations 62 17 17 0 0 2 2 83 0 52
2017 Human resources 38 27 23 3 0 0 9 71 3 34
2017 Financial management 37 30 26 7 0 0 0 67 7 27
2017 Information technology 55 18 18 5 5 0 0 73 9 22
2017 Policy 56 29 10 6 0 0 0 85 6 20
2017 Project management 51 31 9 5 0 0 4 86 5 40
2017 None of the above 66 22 5 5 0 0 2 90 5 36

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 9 18 46 23 4 0 0 27 27 22
2017 Science and technology 8 21 44 22 6 0 0 28 28 153
2017 Administration and operations 15 39 37 8 2 0 0 54 9 52
2017 Human resources 0 29 47 12 12 0 0 29 24 34
2017 Financial management 11 37 33 15 4 0 0 49 18 27
2017 Information technology 27 18 27 18 5 5 0 48 24 22
2017 Policy 5 54 22 15 5 0 0 58 19 20
2017 Project management 10 18 48 20 4 0 0 28 24 40
2017 None of the above 5 21 41 15 17 0 0 26 32 36

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 0 23 45 23 9 0 0 32 23 22
2017 Science and technology 4 22 37 24 12 0 2 36 27 153
2017 Administration and operations 4 11 40 33 12 0 0 45 15 52
2017 Human resources 9 23 50 18 0 0 0 18 32 34
2017 Financial management 4 11 55 19 11 0 0 31 15 27
2017 Information technology 5 18 36 23 18 0 0 41 23 22
2017 Policy 5 20 19 30 25 0 0 56 25 20
2017 Project management 2 24 36 26 12 0 0 37 27 40
2017 None of the above 8 27 34 18 13 0 0 31 35 36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 32 50 13 4 0 0 0 82 4 22
2017 Science and technology 22 50 12 8 1 4 2 77 10 153
2017 Administration and operations 33 41 14 4 2 6 0 79 7 51
2017 Human resources 32 50 9 9 0 0 0 83 9 34
2017 Financial management 52 40 7 0 0 0 0 93 0 27
2017 Information technology 32 50 9 5 0 5 0 86 5 22
2017 Policy 14 51 6 10 5 14 0 76 17 20
2017 Project management 26 54 9 4 2 4 0 84 7 40
2017 None of the above 38 44 15 2 0 0 0 83 2 36

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 18 46 18 18 0 0 0 64 18 22
2017 Science and technology 14 41 21 16 6 1 0 56 22 153
2017 Administration and operations 32 29 21 12 4 2 0 62 16 51
2017 Human resources 21 35 17 18 6 3 0 58 24 34
2017 Financial management 19 45 18 15 4 0 0 63 18 27
2017 Information technology 9 54 18 9 9 0 0 64 18 22
2017 Policy 30 39 11 15 5 0 0 69 20 20
2017 Project management 21 46 16 13 4 0 0 67 17 40
2017 None of the above 19 37 15 23 5 0 0 56 28 36
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Science and technology 7 93 153
2017 Administration and operations 14 86 51
2017 Human resources 20 80 34
2014 Science and technology 11 89 198
2014 Human resources 20 80 24

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Science and technology 64 36 11
2014 Science and technology 82 18 21
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 42 18 18 18 5 0 0 42 58 22
2017 Science and technology 58 14 7 2 3 15 1 69 31 153
2017 Administration and operations 49 27 11 6 2 5 0 51 49 52
2017 Human resources 65 23 0 3 0 3 6 71 29 34
2017 Financial management 34 40 15 4 0 7 0 37 63 27
2017 Information technology 82 14 5 0 0 0 0 82 18 22
2017 Policy 25 30 16 10 19 0 0 25 75 20
2017 Project management 54 20 5 2 2 9 8 65 35 40
2017 None of the above 48 18 12 5 3 13 0 56 44 36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Communications or public affairs 38 13
2017 Science and technology 10 40
2017 Administration and operations 24 22
2017 Financial management 20 16
2017 Policy 21 14
2017 Project management 8 13
2017 None of the above 28 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Communications or public affairs 15 13
2017 Science and technology 26 40
2017 Administration and operations 23 22
2017 Financial management 38 16
2017 Policy 20 14
2017 Project management 8 13
2017 None of the above 14 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Communications or public affairs 8 13
2017 Science and technology 10 40
2017 Administration and operations 19 22
2017 Financial management 19 16
2017 Policy 29 14
2017 Project management 8 13
2017 None of the above 6 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Communications or public affairs 62 13
2017 Science and technology 33 40
2017 Administration and operations 46 22
2017 Financial management 75 16
2017 Policy 34 14
2017 Project management 54 13
2017 None of the above 56 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Communications or public affairs 15 13
2017 Science and technology 9 40
2017 Administration and operations 0 22
2017 Financial management 6 16
2017 Policy 0 14
2017 Project management 0 13
2017 None of the above 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Communications or public affairs 23 13
2017 Science and technology 43 40
2017 Administration and operations 31 22
2017 Financial management 38 16
2017 Policy 52 14
2017 Project management 39 13
2017 None of the above 37 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Communications or public affairs 0 69 15 15 0 0 13
2017 Science and technology 20 57 14 2 5 2 40
2017 Administration and operations 25 49 16 9 0 0 24
2017 Financial management 26 33 13 21 7 0 15
2017 Policy 12 26 34 13 7 6 15
2017 Project management 15 69 0 8 0 8 13
2017 None of the above 8 63 8 8 7 6 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 23 39 15 8 0 0 15 73 9 13
2017 Science and technology 29 33 19 5 2 0 11 70 8 40
2017 Administration and operations 30 21 16 13 0 0 20 63 17 24
2017 Financial management 19 44 0 19 0 0 19 77 23 16
2017 Policy 53 20 0 21 6 0 0 73 27 15
2017 Project management 15 15 32 8 8 0 22 39 20 13
2017 None of the above 20 19 40 13 0 0 8 42 14 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Communications or public affairs 23 0 8 0 16 0 53 50 34 13
2017 Science and technology 15 12 21 7 9 5 31 42 25 40
2017 Administration and operations 13 12 12 9 13 0 41 42 38 24
2017 Financial management 19 12 7 12 0 6 43 62 24 16
2017 Policy 0 6 6 15 46 6 21 8 83 15
2017 Project management 15 8 16 8 16 8 30 37 38 13
2017 None of the above 13 12 21 7 0 14 33 48 13 15
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