2017 Public Service Employee Survey Results for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 48 8 8 1 0 0 83 10 146
2017 EN-03 25 67 0 8 0 0 0 92 8 12
2017 EN-04 40 45 11 2 2 0 0 85 4 47
2017 EN-05 33 47 9 9 2 0 0 80 11 55
2017 EN-06 52 29 5 14 0 0 0 81 14 21
2014 EN 31 50 7 9 3 0 0 82 11 159
2014 EN-03 39 61 0 0 0 0 0 100 0 18
2014 EN-04 31 49 11 5 4 0 0 80 9 55
2014 EN-05 30 47 5 15 3 0 0 77 18 60
2014 EN-06 31 54 8 8 0 0 0 85 8 26
2011 EN 42 46 4 5 3 0 0 88 8 183
2011 EN-03 38 46 8 4 4 0 0 83 8 24
2011 EN-04 46 42 6 2 4 0 0 88 6 52
2011 EN-05 37 48 2 8 5 0 0 85 13 62
2011 EN-06 53 38 3 6 0 0 0 91 6 32
2008 EN 38 44 7 9 2 0 0 82 11 157
2008 EN-03 31 44 13 13 0 0 0 75 13 16
2008 EN-04 34 54 5 3 3 0 0 88 7 59
2008 EN-05 43 39 4 12 2 0 0 82 14 49
2008 EN-06 45 34 7 14 0 0 0 79 14 29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 30 12 5 1 1 2 82 6 146
2017 EN-03 50 25 8 0 0 17 0 90 0 12
2017 EN-04 53 30 11 4 0 0 2 85 4 47
2017 EN-05 42 38 9 7 2 0 2 81 9 55
2017 EN-06 48 24 29 0 0 0 0 71 0 21
2014 EN 48 33 9 8 0 1 2 83 8 158
2014 EN-03 50 28 11 11 0 0 0 78 11 18
2014 EN-04 49 27 13 7 0 0 4 79 8 55
2014 EN-05 46 36 7 8 0 2 2 84 9 59
2014 EN-06 50 42 4 4 0 0 0 92 4 26
2011 EN 51 31 8 5 3 1 2 84 8 183
2011 EN-03 54 17 8 13 0 0 8 77 14 24
2011 EN-04 46 38 8 4 2 2 0 86 6 52
2011 EN-05 53 27 10 5 3 0 2 82 8 62
2011 EN-06 50 38 3 3 6 0 0 88 9 32
2008 EN 54 24 10 5 4 2 1 80 9 157
2008 EN-03 44 25 6 19 6 0 0 69 25 16
2008 EN-04 56 24 10 5 3 0 2 81 9 59
2008 EN-05 49 20 16 2 4 6 2 76 7 49
2008 EN-06 62 28 3 3 3 0 0 90 7 29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 25 5 14 4 0 2 75 19 146
2017 EN-03 58 8 0 25 0 0 8 73 27 12
2017 EN-04 55 19 4 13 4 0 4 78 18 47
2017 EN-05 36 34 9 15 5 0 0 71 20 55
2017 EN-06 57 33 0 5 5 0 0 90 10 21
2014 EN 45 28 8 16 3 0 1 73 20 159
2014 EN-03 50 11 11 17 11 0 0 61 28 18
2014 EN-04 38 33 4 18 5 0 2 72 24 55
2014 EN-05 52 23 7 18 0 0 0 75 18 60
2014 EN-06 38 38 15 8 0 0 0 77 8 26
2011 EN 46 25 11 12 4 0 2 73 16 183
2011 EN-03 38 25 25 13 0 0 0 63 13 24
2011 EN-04 50 25 8 13 4 0 0 75 17 52
2011 EN-05 42 21 11 15 6 0 5 66 22 62
2011 EN-06 53 31 6 6 3 0 0 84 9 32
2008 EN 43 31 7 8 11 0 0 74 19 157
2008 EN-03 44 31 6 0 19 0 0 75 19 16
2008 EN-04 41 31 10 12 7 0 0 71 19 59
2008 EN-05 43 27 4 10 16 0 0 69 27 49
2008 EN-06 48 41 3 3 3 0 0 90 7 29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 35 9 3 1 0 0 87 4 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 51 34 6 7 2 0 0 85 9 47
2017 EN-05 49 34 16 0 0 0 0 84 0 55
2017 EN-06 71 29 0 0 0 0 0 100 0 21
2014 EN 49 41 6 3 1 0 0 90 4 159
2014 EN-03 39 44 11 6 0 0 0 83 6 18
2014 EN-04 42 45 9 2 2 0 0 87 4 55
2014 EN-05 55 35 3 5 2 0 0 90 7 60
2014 EN-06 58 42 0 0 0 0 0 100 0 26
2011 EN 48 42 5 3 2 0 0 90 5 183
2011 EN-03 42 46 4 8 0 0 0 88 8 24
2011 EN-04 37 56 2 4 2 0 0 92 6 52
2011 EN-05 53 32 10 3 2 0 0 85 5 62
2011 EN-06 56 44 0 0 0 0 0 100 0 32

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 49 7 6 3 0 0 84 9 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 28 59 4 2 6 0 0 87 8 47
2017 EN-05 35 45 7 13 0 0 0 80 13 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 31 50 10 5 4 0 0 81 9 159
2014 EN-03 22 50 22 6 0 0 0 72 6 18
2014 EN-04 25 49 13 5 7 0 0 75 13 55
2014 EN-05 32 55 7 3 3 0 0 87 7 60
2014 EN-06 46 38 4 8 4 0 0 85 12 26
2011 EN 40 44 9 4 2 0 1 85 6 183
2011 EN-03 42 33 8 13 4 0 0 75 17 24
2011 EN-04 35 48 13 4 0 0 0 83 4 52
2011 EN-05 37 48 6 5 2 0 2 87 7 62
2011 EN-06 50 41 6 0 3 0 0 91 3 32
2008 EN 32 43 15 8 3 0 1 75 10 157
2008 EN-03 31 44 19 6 0 0 0 75 6 16
2008 EN-04 29 39 17 12 3 0 0 68 15 59
2008 EN-05 33 43 12 8 2 0 2 77 10 49
2008 EN-06 41 48 10 0 0 0 0 90 0 29

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 42 3 3 1 0 0 92 4 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 47 51 2 0 0 0 0 98 0 47
2017 EN-05 47 40 5 5 2 0 0 87 7 55
2017 EN-06 71 29 0 0 0 0 0 100 0 21
2014 EN 43 38 10 6 1 0 1 82 8 159
2014 EN-03 44 33 11 11 0 0 0 78 11 18
2014 EN-04 40 31 16 9 2 0 2 72 11 55
2014 EN-05 40 45 8 5 2 0 0 85 7 60
2014 EN-06 58 42 0 0 0 0 0 100 0 26
2011 EN 52 33 8 5 2 0 0 85 7 183
2011 EN-03 42 46 8 0 4 0 0 88 4 24
2011 EN-04 52 29 10 8 2 0 0 81 10 52
2011 EN-05 47 39 6 6 2 0 0 85 8 62
2011 EN-06 69 22 3 6 0 0 0 91 6 32
2008 EN 50 36 6 6 2 0 0 86 8 157
2008 EN-03 31 56 13 0 0 0 0 88 0 16
2008 EN-04 47 42 5 3 2 0 0 90 5 59
2008 EN-05 51 27 8 12 2 0 0 78 14 49
2008 EN-06 62 28 3 3 3 0 0 90 7 29

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 39 5 1 2 0 0 91 3 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 49 47 4 0 0 0 0 96 0 47
2017 EN-05 51 36 5 4 4 0 0 87 7 55
2017 EN-06 67 33 0 0 0 0 0 100 0 21
2014 EN 49 35 8 7 2 0 0 84 9 159
2014 EN-03 56 28 6 11 0 0 0 83 11 18
2014 EN-04 47 29 13 7 4 0 0 76 11 55
2014 EN-05 42 42 7 8 2 0 0 83 10 60
2014 EN-06 65 35 0 0 0 0 0 100 0 26
2011 EN 48 42 5 2 3 0 0 90 4 183
2011 EN-03 46 46 4 0 4 0 0 92 4 24
2011 EN-04 38 50 8 2 2 0 0 88 4 52
2011 EN-05 45 47 2 3 3 0 0 92 6 62
2011 EN-06 72 22 3 0 3 0 0 94 3 32
2008 EN 46 38 8 5 2 0 0 85 7 157
2008 EN-03 44 38 13 0 6 0 0 81 6 16
2008 EN-04 42 47 3 5 2 0 0 90 7 59
2008 EN-05 43 35 14 8 0 0 0 78 8 49
2008 EN-06 62 24 7 3 3 0 0 86 7 29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 63 29 5 1 1 0 0 92 2 146
2017 EN-03 92 8 0 0 0 0 0 100 0 12
2017 EN-04 62 30 6 2 0 0 0 92 2 47
2017 EN-05 60 36 2 2 0 0 0 96 2 55
2017 EN-06 67 29 5 0 0 0 0 95 0 21
2014 EN 53 38 4 5 0 0 1 91 5 159
2014 EN-03 50 50 0 0 0 0 0 100 0 18
2014 EN-04 49 38 4 7 0 0 2 89 7 55
2014 EN-05 55 32 7 7 0 0 0 87 7 60
2014 EN-06 58 42 0 0 0 0 0 100 0 26

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 45 33 14 6 1 0 0 78 8 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 51 32 9 8 0 0 0 83 8 47
2017 EN-05 44 35 14 5 2 0 0 78 7 55
2017 EN-06 33 33 24 10 0 0 0 67 10 21
2014 EN 31 39 16 8 3 1 1 72 12 159
2014 EN-03 39 33 17 0 6 6 0 76 6 18
2014 EN-04 29 44 11 9 5 0 2 74 15 55
2014 EN-05 37 35 17 10 2 0 0 72 12 60
2014 EN-06 19 42 27 8 0 4 0 64 8 26
2011 EN 34 39 15 8 2 1 1 75 10 183
2011 EN-03 29 38 21 4 4 0 4 70 9 24
2011 EN-04 35 37 17 10 0 2 0 73 10 52
2011 EN-05 35 32 16 10 5 0 2 69 15 62
2011 EN-06 28 59 9 3 0 0 0 88 3 32

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 26 10 14 6 1 1 69 21 144
2017 EN-03 50 17 8 17 0 8 0 73 18 12
2017 EN-04 47 25 11 11 4 0 2 74 15 47
2017 EN-05 46 32 7 11 4 0 0 78 15 54
2017 EN-06 25 30 10 20 15 0 0 55 35 20
2014 EN 29 38 13 12 7 0 2 68 19 159
2014 EN-03 22 33 17 11 0 0 17 67 13 18
2014 EN-04 35 25 16 15 9 0 0 60 24 55
2014 EN-05 25 43 12 13 7 0 0 68 20 60
2014 EN-06 31 54 4 4 8 0 0 85 12 26
2011 EN 34 35 11 12 5 1 2 71 18 183
2011 EN-03 46 29 13 13 0 0 0 75 13 24
2011 EN-04 33 37 10 12 8 0 2 71 20 52
2011 EN-05 34 37 10 16 3 0 0 71 19 62
2011 EN-06 38 41 9 9 3 0 0 78 13 32
2008 EN 33 33 5 18 8 1 1 68 27 157
2008 EN-03 31 19 13 19 13 0 6 53 33 16
2008 EN-04 39 24 7 24 5 2 0 64 29 59
2008 EN-05 24 45 2 16 12 0 0 69 29 49
2008 EN-06 34 41 3 14 3 0 3 79 18 29

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 43 6 5 2 0 0 86 8 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 41 51 4 2 2 0 0 92 4 47
2017 EN-05 38 42 11 7 2 0 0 80 9 55
2017 EN-06 62 29 5 5 0 0 0 90 5 21
2014 EN 37 40 11 7 5 0 0 77 12 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 29 47 7 11 5 0 0 76 16 55
2014 EN-05 38 37 10 7 8 0 0 75 15 60
2014 EN-06 46 38 15 0 0 0 0 85 0 26
2011 EN 43 38 10 6 3 0 0 80 9 183
2011 EN-03 46 46 4 4 0 0 0 92 4 24
2011 EN-04 38 44 10 2 6 0 0 83 8 52
2011 EN-05 42 34 16 5 3 0 0 76 8 62
2011 EN-06 41 34 3 19 3 0 0 75 22 32
2008 EN 35 44 8 9 3 0 0 79 12 156
2008 EN-03 31 50 6 6 6 0 0 81 13 16
2008 EN-04 24 56 14 5 2 0 0 80 7 59
2008 EN-05 40 33 8 17 2 0 0 73 19 48
2008 EN-06 52 34 0 7 7 0 0 86 14 29

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 47 13 15 6 0 0 66 21 146
2017 EN-03 8 67 8 17 0 0 0 75 17 12
2017 EN-04 21 51 11 8 9 0 0 72 17 47
2017 EN-05 20 42 13 18 7 0 0 62 25 55
2017 EN-06 29 33 24 14 0 0 0 62 14 21
2014 EN 14 46 19 13 8 0 0 60 20 159
2014 EN-03 17 56 22 6 0 0 0 72 6 18
2014 EN-04 16 40 22 13 9 0 0 56 22 55
2014 EN-05 12 50 17 15 7 0 0 62 22 60
2014 EN-06 15 42 19 12 12 0 0 58 23 26
2011 EN 22 37 21 13 8 0 0 59 20 183
2011 EN-03 21 58 13 0 8 0 0 79 8 24
2011 EN-04 17 37 23 15 8 0 0 54 23 52
2011 EN-05 15 40 26 13 6 0 0 55 19 62
2011 EN-06 34 16 19 19 13 0 0 50 31 32

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 55 13 8 4 0 0 75 12 146
2017 EN-03 25 50 8 17 0 0 0 75 17 12
2017 EN-04 21 64 11 0 4 0 0 85 4 47
2017 EN-05 16 53 16 11 4 0 0 69 15 55
2017 EN-06 29 52 10 10 0 0 0 81 10 21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 39 10 5 3 0 0 82 8 145
2017 EN-03 58 17 17 8 0 0 0 75 8 12
2017 EN-04 34 53 6 4 2 0 0 87 6 47
2017 EN-05 46 34 13 5 2 0 0 80 7 55
2017 EN-06 60 40 0 0 0 0 0 100 0 20
2014 EN 38 39 13 9 1 0 0 77 9 159
2014 EN-03 44 33 11 11 0 0 0 78 11 18
2014 EN-04 35 35 16 15 0 0 0 69 15 55
2014 EN-05 37 47 10 5 2 0 0 83 7 60
2014 EN-06 46 35 15 4 0 0 0 81 4 26
2011 EN 36 46 7 8 3 1 0 82 10 183
2011 EN-03 42 46 4 4 0 4 0 91 4 24
2011 EN-04 31 50 4 12 4 0 0 81 15 52
2011 EN-05 29 50 8 8 3 2 0 80 11 62
2011 EN-06 50 38 6 6 0 0 0 88 6 32
2008 EN 38 39 13 5 4 0 0 78 9 156
2008 EN-03 38 44 13 6 0 0 0 81 6 16
2008 EN-04 38 43 10 3 5 0 0 81 9 58
2008 EN-05 37 35 18 6 4 0 0 71 10 49
2008 EN-06 38 41 10 7 3 0 0 79 10 29

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 46 12 8 5 0 0 75 13 145
2017 EN-03 25 67 8 0 0 0 0 92 0 12
2017 EN-04 28 55 7 6 4 0 0 83 11 47
2017 EN-05 33 36 14 11 5 0 0 69 16 55
2017 EN-06 35 40 20 5 0 0 0 75 5 20

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 57 36 4 1 1 0 0 93 3 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 60 38 0 2 0 0 0 98 2 47
2017 EN-05 54 35 11 0 0 0 0 89 0 55
2017 EN-06 67 33 0 0 0 0 0 100 0 21
2014 EN 59 29 5 5 1 0 1 89 6 159
2014 EN-03 61 28 0 6 0 0 6 94 6 18
2014 EN-04 47 36 9 7 0 0 0 84 7 55
2014 EN-05 70 20 2 5 3 0 0 90 8 60
2014 EN-06 58 35 8 0 0 0 0 92 0 26
2011 EN 58 32 5 3 2 0 1 91 4 183
2011 EN-03 71 21 4 0 0 0 4 96 0 24
2011 EN-04 58 31 6 2 4 0 0 88 6 52
2011 EN-05 53 37 3 5 2 0 0 90 6 62
2011 EN-06 59 28 9 3 0 0 0 88 3 32

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 51 10 8 3 0 0 78 12 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 15 62 15 8 0 0 0 77 8 47
2017 EN-05 25 51 7 11 5 0 0 76 16 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 19 51 11 9 10 0 0 70 19 159
2014 EN-03 22 61 11 6 0 0 0 83 6 18
2014 EN-04 22 38 15 13 13 0 0 60 25 55
2014 EN-05 12 63 5 8 12 0 0 75 20 60
2014 EN-06 27 42 19 4 8 0 0 69 12 26
2011 EN 28 46 12 9 4 0 0 75 13 183
2011 EN-03 21 46 21 8 4 0 0 67 13 24
2011 EN-04 27 42 15 12 4 0 0 69 15 52
2011 EN-05 31 47 11 8 3 0 0 77 11 62
2011 EN-06 34 47 3 6 9 0 0 81 16 32

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 38 12 16 4 0 0 69 20 146
2017 EN-03 67 25 0 8 0 0 0 92 8 12
2017 EN-04 30 41 13 15 2 0 0 70 17 47
2017 EN-05 22 40 16 16 5 0 0 62 22 55
2017 EN-06 38 43 10 10 0 0 0 81 10 21
2014 EN 23 42 14 13 8 0 0 65 21 159
2014 EN-03 28 50 17 6 0 0 0 78 6 18
2014 EN-04 22 40 13 16 9 0 0 62 25 55
2014 EN-05 20 43 13 12 12 0 0 63 23 60
2014 EN-06 31 35 15 15 4 0 0 65 19 26

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 48 12 11 3 0 1 74 14 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 23 60 8 6 2 0 0 83 8 47
2017 EN-05 18 44 16 16 4 0 2 63 20 55
2017 EN-06 33 43 10 14 0 0 0 76 14 21
2014 EN 21 45 19 11 4 0 0 66 14 159
2014 EN-03 33 56 6 6 0 0 0 89 6 18
2014 EN-04 16 51 15 11 7 0 0 67 18 55
2014 EN-05 20 37 25 15 3 0 0 57 18 60
2014 EN-06 23 46 27 4 0 0 0 69 4 26
2011 EN 30 44 15 7 3 2 0 75 10 183
2011 EN-03 25 54 17 4 0 0 0 79 4 24
2011 EN-04 31 44 10 8 6 2 0 76 14 52
2011 EN-05 23 40 21 11 3 2 0 64 15 62
2011 EN-06 31 47 16 3 0 3 0 81 3 32

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 37 8 2 2 0 0 88 4 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 47 51 0 0 2 0 0 98 2 47
2017 EN-05 49 33 13 4 2 0 0 82 5 55
2017 EN-06 67 24 10 0 0 0 0 90 0 21
2014 EN 47 35 10 5 3 0 0 82 8 159
2014 EN-03 50 28 11 11 0 0 0 78 11 18
2014 EN-04 38 38 13 7 4 0 0 76 11 55
2014 EN-05 48 35 8 3 5 0 0 83 8 60
2014 EN-06 58 35 8 0 0 0 0 92 0 26
2011 EN 53 34 8 4 2 0 0 87 5 183
2011 EN-03 46 46 4 4 0 0 0 92 4 24
2011 EN-04 52 37 6 4 2 0 0 88 6 52
2011 EN-05 47 34 13 3 3 0 0 81 6 62
2011 EN-06 63 28 6 3 0 0 0 91 3 32
2008 EN 43 43 7 7 0 0 0 86 7 157
2008 EN-03 19 69 13 0 0 0 0 88 0 16
2008 EN-04 44 44 7 5 0 0 0 88 5 59
2008 EN-05 41 41 6 12 0 0 0 82 12 49
2008 EN-06 55 31 7 7 0 0 0 86 7 29

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 38 19 14 8 0 0 60 22 146
2017 EN-03 33 50 8 0 8 0 0 83 8 12
2017 EN-04 21 42 21 11 4 0 0 64 15 47
2017 EN-05 22 31 24 16 7 0 0 53 24 55
2017 EN-06 19 38 10 24 10 0 0 57 33 21
2014 EN 18 43 26 8 5 0 0 61 13 159
2014 EN-03 22 61 17 0 0 0 0 83 0 18
2014 EN-04 18 49 20 5 7 0 0 67 13 55
2014 EN-05 17 32 38 10 3 0 0 48 13 60
2014 EN-06 15 46 15 15 8 0 0 62 23 26
2011 EN 15 34 30 14 7 0 0 49 21 183
2011 EN-03 13 29 33 17 8 0 0 42 25 24
2011 EN-04 19 23 42 13 2 0 0 42 15 52
2011 EN-05 6 45 24 18 6 0 0 52 24 62
2011 EN-06 22 28 25 9 16 0 0 50 25 32
2008 EN 11 31 31 18 9 0 0 42 27 157
2008 EN-03 19 38 25 13 6 0 0 56 19 16
2008 EN-04 12 34 27 14 14 0 0 46 27 59
2008 EN-05 6 37 27 27 4 0 0 43 31 49
2008 EN-06 10 14 45 21 10 0 0 24 31 29

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 25 48 10 5 0 2 16 36 144
2017 EN-03 0 27 64 9 0 0 0 9 27 11
2017 EN-04 6 17 57 15 2 0 2 17 24 47
2017 EN-05 13 32 42 7 4 0 2 11 45 54
2017 EN-06 10 24 48 5 14 0 0 19 33 21
2014 EN 13 37 32 11 6 0 1 17 51 158
2014 EN-03 11 33 39 11 6 0 0 17 44 18
2014 EN-04 11 39 35 7 6 0 2 13 51 54
2014 EN-05 18 33 28 15 5 0 0 20 52 60
2014 EN-06 8 46 27 8 12 0 0 19 54 26
2011 EN 12 30 37 14 4 1 3 18 43 182
2011 EN-03 8 38 42 8 0 4 0 9 48 24
2011 EN-04 4 33 37 21 2 2 2 24 38 52
2011 EN-05 18 24 42 10 2 0 5 12 44 62
2011 EN-06 19 39 19 16 3 0 3 20 60 31
2008 EN 13 35 37 10 4 0 1 14 48 156
2008 EN-03 19 38 19 6 13 0 6 20 60 16
2008 EN-04 12 29 43 7 7 0 2 14 42 58
2008 EN-05 12 35 39 12 2 0 0 14 47 49
2008 EN-06 14 38 34 14 0 0 0 14 52 29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 9 20 31 23 11 3 3 36 31 144
2017 EN-03 8 8 25 25 25 8 0 55 18 12
2017 EN-04 0 13 42 28 11 4 2 41 14 47
2017 EN-05 15 31 22 20 4 2 6 26 50 54
2017 EN-06 10 19 29 24 19 0 0 43 29 21
2014 EN 15 28 31 17 8 1 1 25 44 159
2014 EN-03 17 22 28 22 11 0 0 33 39 18
2014 EN-04 15 18 35 18 9 4 2 29 35 55
2014 EN-05 15 33 32 15 5 0 0 20 48 60
2014 EN-06 15 38 23 15 8 0 0 23 54 26
2011 EN 8 22 26 24 13 1 6 40 33 181
2011 EN-03 0 13 25 33 21 8 0 59 14 24
2011 EN-04 6 19 25 23 19 0 8 46 27 52
2011 EN-05 11 25 26 25 7 0 7 33 39 61
2011 EN-06 16 29 29 13 10 0 3 23 47 31
2008 EN 13 29 29 17 8 1 3 26 44 156
2008 EN-03 6 19 38 19 13 0 6 33 27 16
2008 EN-04 12 27 22 22 12 2 3 36 41 59
2008 EN-05 17 29 38 8 6 0 2 15 47 48
2008 EN-06 17 34 24 21 3 0 0 24 52 29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 35 19 8 5 3 1 14 66 146
2017 EN-03 8 33 25 17 0 17 0 20 50 12
2017 EN-04 17 38 28 6 8 2 0 15 57 47
2017 EN-05 33 36 18 7 2 2 2 9 72 55
2017 EN-06 48 24 10 10 10 0 0 19 71 21
2014 EN 43 26 18 6 3 1 1 10 72 159
2014 EN-03 28 33 22 6 6 0 6 12 65 18
2014 EN-04 38 29 20 7 0 4 2 8 71 55
2014 EN-05 45 25 20 3 7 0 0 10 70 60
2014 EN-06 62 19 8 12 0 0 0 12 81 26
2011 EN 20 29 26 14 5 3 3 21 52 182
2011 EN-03 13 29 25 33 0 0 0 33 42 24
2011 EN-04 10 27 25 15 8 10 6 27 43 52
2011 EN-05 27 24 34 10 2 0 3 12 53 62
2011 EN-06 32 35 16 6 10 0 0 16 68 31
2008 EN 28 29 28 8 4 1 2 12 59 157
2008 EN-03 25 31 6 13 13 6 6 29 64 16
2008 EN-04 25 27 32 8 3 0 3 12 54 59
2008 EN-05 29 37 29 4 2 0 0 6 65 49
2008 EN-06 31 24 34 10 0 0 0 10 55 29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 22 40 21 8 1 1 29 31 145
2017 EN-03 0 0 42 42 17 0 0 58 0 12
2017 EN-04 7 17 42 23 11 0 0 34 24 47
2017 EN-05 11 24 44 17 2 2 0 19 36 54
2017 EN-06 5 48 24 14 10 0 0 24 52 21
2014 EN 11 24 42 17 6 0 1 23 35 159
2014 EN-03 0 17 39 33 11 0 0 44 17 18
2014 EN-04 9 20 53 11 5 0 2 17 30 55
2014 EN-05 12 23 43 15 7 0 0 22 35 60
2014 EN-06 19 38 19 23 0 0 0 23 58 26
2011 EN 9 28 31 21 7 2 3 29 39 182
2011 EN-03 4 25 38 25 4 4 0 30 30 24
2011 EN-04 4 25 31 25 4 4 8 33 33 52
2011 EN-05 11 37 32 15 3 0 2 18 49 62
2011 EN-06 16 26 39 13 6 0 0 19 42 31
2008 EN 13 36 34 11 5 0 1 17 49 157
2008 EN-03 0 25 44 6 19 0 6 27 27 16
2008 EN-04 10 41 32 8 8 0 0 17 51 59
2008 EN-05 12 37 35 16 0 0 0 16 49 49
2008 EN-06 28 31 31 10 0 0 0 10 59 29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 36 25 17 7 1 1 24 50 145
2017 EN-03 0 8 42 33 8 8 0 45 9 12
2017 EN-04 6 41 23 21 8 0 0 30 47 47
2017 EN-05 24 35 26 11 4 0 0 15 59 54
2017 EN-06 14 52 14 5 14 0 0 19 67 21
2014 EN 17 36 29 11 4 0 3 16 54 159
2014 EN-03 0 28 28 33 6 0 6 41 29 18
2014 EN-04 13 36 31 7 7 0 5 15 52 55
2014 EN-05 25 33 27 13 2 0 0 15 58 60
2014 EN-06 19 46 31 0 4 0 0 4 65 26
2011 EN 19 30 28 15 4 2 3 20 51 182
2011 EN-03 4 29 50 4 8 0 4 13 35 24
2011 EN-04 12 27 33 21 0 2 6 23 42 52
2011 EN-05 32 35 18 11 2 0 2 13 69 62
2011 EN-06 23 39 29 6 3 0 0 10 61 31
2008 EN 24 27 31 11 3 1 3 15 53 157
2008 EN-03 13 25 31 6 19 0 6 27 40 16
2008 EN-04 27 27 24 12 3 0 7 16 58 59
2008 EN-05 22 31 33 14 0 0 0 14 53 49
2008 EN-06 28 24 38 10 0 0 0 10 52 29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 2 11 24 39 16 1 7 59 14 145
2017 EN-03 0 8 17 50 17 8 0 73 9 12
2017 EN-04 4 11 21 36 19 2 6 60 16 47
2017 EN-05 2 17 28 41 7 0 6 51 20 54
2017 EN-06 0 5 29 38 24 0 5 65 5 21
2014 EN 2 8 30 35 21 1 3 58 10 158
2014 EN-03 0 6 53 18 24 0 0 41 6 17
2014 EN-04 4 7 22 35 27 2 4 65 12 55
2014 EN-05 2 10 33 38 12 2 3 53 12 60
2014 EN-06 0 4 27 38 27 0 4 68 4 26
2011 EN 1 14 28 30 18 5 5 53 16 181
2011 EN-03 0 13 25 33 17 8 4 57 14 24
2011 EN-04 0 15 31 25 15 10 4 47 18 52
2011 EN-05 2 15 31 28 18 0 7 49 18 61
2011 EN-06 0 10 29 45 16 0 0 61 10 31
2008 EN 8 13 28 36 11 1 4 49 21 157
2008 EN-03 0 6 31 25 31 0 6 60 7 16
2008 EN-04 10 17 24 29 12 0 8 44 30 59
2008 EN-05 10 12 27 43 6 0 2 50 23 49
2008 EN-06 3 10 41 38 7 0 0 45 14 29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 23 40 12 6 1 3 19 39 145
2017 EN-03 8 0 50 25 17 0 0 42 8 12
2017 EN-04 11 21 38 21 4 2 2 27 33 47
2017 EN-05 17 26 41 9 2 2 4 12 45 54
2017 EN-06 10 43 33 0 14 0 0 14 52 21
2014 EN 18 29 35 11 6 0 1 17 47 159
2014 EN-03 17 11 44 17 6 0 6 24 29 18
2014 EN-04 15 27 36 15 5 0 2 20 43 55
2014 EN-05 17 28 40 10 5 0 0 15 45 60
2014 EN-06 27 46 15 4 8 0 0 12 73 26
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 46 32 9 10 2 0 1 79 12 146
2017 EN-03 67 8 8 17 0 0 0 75 17 12
2017 EN-04 45 38 2 8 4 0 2 85 13 47
2017 EN-05 44 31 13 11 2 0 0 74 13 55
2017 EN-06 43 48 5 5 0 0 0 90 5 21
2014 EN 52 28 11 9 1 0 1 80 9 159
2014 EN-03 56 22 11 11 0 0 0 78 11 18
2014 EN-04 44 27 9 16 2 0 2 72 19 55
2014 EN-05 55 30 12 3 0 0 0 85 3 60
2014 EN-06 58 27 12 4 0 0 0 85 4 26
2011 EN 47 30 14 8 2 0 0 77 10 183
2011 EN-03 42 33 21 4 0 0 0 75 4 24
2011 EN-04 44 31 17 6 2 0 0 75 8 52
2011 EN-05 45 29 11 10 5 0 0 74 15 62
2011 EN-06 59 22 9 9 0 0 0 81 9 32
2008 EN 47 27 10 11 5 0 0 74 17 157
2008 EN-03 38 31 19 13 0 0 0 69 13 16
2008 EN-04 51 22 10 15 2 0 0 73 17 59
2008 EN-05 41 24 10 12 12 0 0 65 24 49
2008 EN-06 59 38 3 0 0 0 0 97 0 29

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 42 12 8 7 3 3 72 15 146
2017 EN-03 25 50 25 0 0 0 0 75 0 12
2017 EN-04 21 42 11 11 6 4 4 70 19 47
2017 EN-05 25 44 9 4 9 4 5 76 14 55
2017 EN-06 33 43 10 10 5 0 0 76 14 21
2014 EN 27 35 18 8 6 3 4 66 15 159
2014 EN-03 22 39 22 6 0 0 11 69 6 18
2014 EN-04 16 33 24 9 11 4 4 53 22 55
2014 EN-05 37 30 15 8 5 3 2 70 14 60
2014 EN-06 31 46 8 4 4 4 4 83 8 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 40 43 8 5 2 1 0 85 7 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 36 45 6 11 0 2 0 83 11 47
2017 EN-05 42 46 5 3 2 2 0 89 5 55
2017 EN-06 57 33 10 0 0 0 0 90 0 21
2014 EN 47 32 8 8 3 2 0 81 11 159
2014 EN-03 39 39 11 6 0 6 0 82 6 18
2014 EN-04 36 40 5 11 5 2 0 78 17 55
2014 EN-05 55 23 8 10 2 2 0 80 12 60
2014 EN-06 58 31 12 0 0 0 0 88 0 26

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 39 12 8 1 4 0 78 9 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 34 38 17 6 0 4 0 76 7 47
2017 EN-05 31 40 9 13 2 5 0 75 15 55
2017 EN-06 38 48 14 0 0 0 0 86 0 21
2014 EN 38 42 13 5 1 1 0 82 6 159
2014 EN-03 39 56 6 0 0 0 0 94 0 18
2014 EN-04 40 38 13 7 2 0 0 78 9 55
2014 EN-05 38 43 12 5 0 2 0 83 5 60
2014 EN-06 35 38 19 4 0 4 0 76 4 26
2011 EN 39 43 7 4 4 2 2 84 9 183
2011 EN-03 42 42 13 4 0 0 0 83 4 24
2011 EN-04 37 42 6 6 6 0 4 82 12 52
2011 EN-05 32 50 5 2 5 5 2 88 7 62
2011 EN-06 47 31 9 6 6 0 0 78 13 32
2008 EN 37 39 9 10 3 1 1 78 13 157
2008 EN-03 44 31 6 13 0 6 0 80 13 16
2008 EN-04 34 42 14 7 3 0 0 76 10 59
2008 EN-05 24 43 10 18 0 2 2 70 19 49
2008 EN-06 55 34 0 3 7 0 0 90 10 29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 40 11 7 5 10 0 74 14 146
2017 EN-03 25 67 0 0 0 8 0 100 0 12
2017 EN-04 23 36 13 11 4 13 0 68 17 47
2017 EN-05 25 36 13 7 7 11 0 69 16 55
2017 EN-06 43 48 10 0 0 0 0 90 0 21
2014 EN 32 30 16 5 6 9 2 70 12 159
2014 EN-03 11 28 11 11 0 28 11 64 18 18
2014 EN-04 29 31 16 4 11 9 0 66 16 55
2014 EN-05 37 30 17 5 5 5 2 71 11 60
2014 EN-06 42 31 19 4 0 4 0 76 4 26
2011 EN 39 34 7 4 5 10 1 82 10 183
2011 EN-03 29 46 8 8 0 8 0 82 9 24
2011 EN-04 33 29 6 4 12 15 2 74 19 52
2011 EN-05 45 32 5 5 3 10 0 86 9 62
2011 EN-06 38 44 16 0 3 0 0 81 3 32
2008 EN 31 34 16 8 5 5 1 69 14 157
2008 EN-03 25 38 13 19 0 6 0 67 20 16
2008 EN-04 25 34 14 8 5 10 3 69 16 59
2008 EN-05 20 39 24 10 6 0 0 59 16 49
2008 EN-06 59 28 7 0 7 0 0 86 7 29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 21 22 11 10 23 4 42 28 146
2017 EN-03 8 17 17 0 0 50 8 60 0 12
2017 EN-04 11 11 17 13 15 32 2 32 42 47
2017 EN-05 7 27 27 9 7 15 7 44 21 55
2017 EN-06 19 33 24 19 5 0 0 52 24 21
2014 EN 10 25 16 17 8 19 5 46 33 158
2014 EN-03 12 24 6 12 12 24 12 55 36 17
2014 EN-04 7 18 16 22 7 27 2 36 41 55
2014 EN-05 13 27 13 13 8 17 8 53 29 60
2014 EN-06 8 35 31 19 4 4 0 44 24 26

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 45 43 8 3 1 0 0 88 4 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 43 51 4 2 0 0 0 94 2 47
2017 EN-05 47 36 11 4 2 0 0 84 5 55
2017 EN-06 48 48 5 0 0 0 0 95 0 21
2014 EN 48 42 8 2 0 0 0 90 2 159
2014 EN-03 39 56 6 0 0 0 0 94 0 18
2014 EN-04 40 47 9 4 0 0 0 87 4 55
2014 EN-05 52 40 7 2 0 0 0 92 2 60
2014 EN-06 62 27 12 0 0 0 0 88 0 26
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 42 13 6 2 1 0 79 8 146
2017 EN-03 17 67 8 8 0 0 0 83 8 12
2017 EN-04 42 40 6 7 2 2 0 85 9 47
2017 EN-05 31 45 16 5 2 0 0 76 7 55
2017 EN-06 43 33 19 5 0 0 0 76 5 21
2014 EN 30 48 11 7 3 1 1 79 10 159
2014 EN-03 44 39 6 6 0 6 0 88 6 18
2014 EN-04 18 56 13 7 5 0 0 75 13 55
2014 EN-05 38 48 10 2 0 0 2 88 2 60
2014 EN-06 27 35 15 19 4 0 0 62 23 26
2011 EN 33 34 15 12 5 1 0 67 18 183
2011 EN-03 42 38 13 8 0 0 0 79 8 24
2011 EN-04 21 37 13 17 10 2 0 59 27 52
2011 EN-05 32 34 19 10 5 0 0 66 15 62
2011 EN-06 28 38 13 16 6 0 0 66 22 32
2008 EN 25 36 15 15 9 0 0 62 24 157
2008 EN-03 25 44 13 13 6 0 0 69 19 16
2008 EN-04 27 31 12 22 8 0 0 58 31 59
2008 EN-05 24 33 22 8 12 0 0 57 20 49
2008 EN-06 21 52 10 10 7 0 0 72 17 29

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 46 39 6 7 1 1 0 86 8 146
2017 EN-03 42 50 8 0 0 0 0 92 0 12
2017 EN-04 49 43 2 4 2 0 0 92 6 47
2017 EN-05 45 38 7 7 0 2 0 85 7 55
2017 EN-06 43 33 14 10 0 0 0 76 10 21
2014 EN 38 45 8 4 3 2 0 85 7 159
2014 EN-03 44 22 11 6 0 17 0 80 7 18
2014 EN-04 33 47 9 5 5 0 0 80 11 55
2014 EN-05 48 42 7 3 0 0 0 90 3 60
2014 EN-06 19 65 8 4 4 0 0 85 8 26
2011 EN 40 34 16 5 4 1 0 75 9 183
2011 EN-03 46 42 13 0 0 0 0 88 0 24
2011 EN-04 29 37 17 6 10 2 0 67 16 52
2011 EN-05 44 29 16 10 2 0 0 73 11 62
2011 EN-06 38 38 19 0 6 0 0 75 6 32
2008 EN 32 32 17 10 7 1 1 66 17 157
2008 EN-03 25 38 19 13 6 0 0 63 19 16
2008 EN-04 36 29 10 15 8 0 2 66 24 59
2008 EN-05 31 29 24 8 8 0 0 59 16 49
2008 EN-06 31 48 10 3 3 3 0 82 7 29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 40 45 7 4 3 1 0 86 7 146
2017 EN-03 25 50 25 0 0 0 0 75 0 12
2017 EN-04 47 47 2 2 2 0 0 94 4 47
2017 EN-05 35 49 9 2 4 2 0 85 6 55
2017 EN-06 48 38 5 10 0 0 0 86 10 21
2014 EN 35 44 10 6 4 0 0 79 11 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 36 42 7 5 9 0 0 78 15 55
2014 EN-05 35 47 10 7 2 0 0 82 8 60
2014 EN-06 27 50 12 8 4 0 0 77 12 26
2011 EN 32 41 14 8 5 1 0 73 13 183
2011 EN-03 33 33 17 17 0 0 0 67 17 24
2011 EN-04 25 33 23 8 10 2 0 59 18 52
2011 EN-05 31 50 5 8 6 0 0 81 15 62
2011 EN-06 31 44 19 6 0 0 0 75 6 32
2008 EN 31 36 10 15 8 0 0 67 24 157
2008 EN-03 25 38 13 19 6 0 0 63 25 16
2008 EN-04 29 34 7 19 12 0 0 63 31 59
2008 EN-05 31 31 14 16 8 0 0 61 24 49
2008 EN-06 34 48 7 7 3 0 0 83 10 29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 74 14 6 5 1 0 1 88 6 146
2017 EN-03 92 0 0 8 0 0 0 92 8 12
2017 EN-04 79 11 6 4 0 0 0 89 4 47
2017 EN-05 69 15 7 7 0 0 2 85 7 55
2017 EN-06 67 33 0 0 0 0 0 100 0 21
2014 EN 67 24 4 3 3 0 0 91 6 159
2014 EN-03 67 28 6 0 0 0 0 94 0 18
2014 EN-04 62 27 4 4 4 0 0 89 7 55
2014 EN-05 70 22 3 2 3 0 0 92 5 60
2014 EN-06 69 19 4 8 0 0 0 88 8 26
2011 EN 71 18 3 2 3 1 1 91 6 183
2011 EN-03 67 25 0 0 4 0 4 96 4 24
2011 EN-04 71 15 4 4 4 2 0 88 8 52
2011 EN-05 66 21 3 2 5 2 2 90 7 62
2011 EN-06 75 16 6 3 0 0 0 91 3 32
2008 EN 77 12 2 7 2 0 0 89 9 157
2008 EN-03 75 19 0 6 0 0 0 94 6 16
2008 EN-04 80 8 3 8 0 0 0 88 8 59
2008 EN-05 69 16 0 8 6 0 0 86 14 49
2008 EN-06 86 7 3 3 0 0 0 93 3 29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 29 7 5 2 5 2 85 7 146
2017 EN-03 33 50 8 0 0 8 0 91 0 12
2017 EN-04 57 23 7 6 2 4 0 84 9 47
2017 EN-05 49 29 5 4 2 5 5 88 6 55
2017 EN-06 43 38 14 5 0 0 0 81 5 21
2014 EN 32 35 10 7 6 4 6 74 15 159
2014 EN-03 33 44 0 0 6 6 11 93 7 18
2014 EN-04 36 36 5 9 11 0 2 74 20 55
2014 EN-05 35 35 10 3 5 5 7 79 9 60
2014 EN-06 15 27 27 15 0 8 8 50 18 26
2011 EN 40 30 10 7 8 4 2 74 16 183
2011 EN-03 46 33 0 8 8 0 4 83 17 24
2011 EN-04 42 21 13 10 12 2 0 65 22 52
2011 EN-05 42 34 6 6 5 5 2 81 12 62
2011 EN-06 31 31 13 3 6 9 6 74 11 32

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 62 27 3 5 2 1 0 90 7 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 64 25 2 8 0 0 0 89 8 47
2017 EN-05 58 27 5 4 4 2 0 87 7 55
2017 EN-06 57 38 0 5 0 0 0 95 5 21

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 30 6 3 1 2 0 90 4 146
2017 EN-03 50 42 8 0 0 0 0 92 0 12
2017 EN-04 64 25 7 2 0 2 0 91 2 47
2017 EN-05 56 31 4 5 0 4 0 91 6 55
2017 EN-06 52 38 5 5 0 0 0 90 5 21

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 32 11 3 3 0 0 84 5 146
2017 EN-03 42 42 17 0 0 0 0 83 0 12
2017 EN-04 57 34 4 2 2 0 0 92 4 47
2017 EN-05 51 29 15 2 4 0 0 80 5 55
2017 EN-06 48 29 19 5 0 0 0 76 5 21
2014 EN 36 41 14 6 3 0 0 77 9 159
2014 EN-03 50 28 17 6 0 0 0 78 6 18
2014 EN-04 33 40 11 7 9 0 0 73 16 55
2014 EN-05 42 38 17 3 0 0 0 80 3 60
2014 EN-06 23 58 12 8 0 0 0 81 8 26
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 29 31 10 5 2 10 48 17 61
2017 EN-05 18 23 27 15 0 3 15 50 18 34
2017 EN-06 10 43 33 5 5 0 5 55 10 21
2014 EN 15 42 21 11 0 2 9 64 13 53
2014 EN-05 22 30 15 15 0 4 15 64 18 27
2014 EN-06 8 54 27 8 0 0 4 64 8 26

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 29 25 16 4 5 0 53 22 146
2017 EN-03 42 25 8 17 0 8 0 73 18 12
2017 EN-04 19 30 32 13 2 4 0 51 16 47
2017 EN-05 18 36 20 18 4 4 0 57 23 55
2017 EN-06 24 14 33 24 5 0 0 38 29 21
2014 EN 23 42 16 6 4 8 1 71 12 159
2014 EN-03 28 28 11 0 0 28 6 83 0 18
2014 EN-04 18 40 18 7 5 11 0 65 14 55
2014 EN-05 23 45 17 8 5 2 0 69 14 60
2014 EN-06 27 50 15 4 4 0 0 77 8 26
2011 EN 19 34 23 10 4 8 1 58 16 183
2011 EN-03 21 25 29 4 4 17 0 55 10 24
2011 EN-04 13 29 27 15 6 8 2 47 23 52
2011 EN-05 16 40 21 10 5 6 2 61 16 62
2011 EN-06 13 47 25 13 3 0 0 59 16 32

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 24 25 23 8 3 0 41 33 146
2017 EN-03 33 25 17 17 0 8 0 64 18 12
2017 EN-04 11 28 25 28 6 2 0 39 35 47
2017 EN-05 16 24 27 24 7 2 0 41 32 55
2017 EN-06 14 19 33 24 10 0 0 33 33 21
2014 EN 16 38 24 13 6 2 1 56 19 159
2014 EN-03 33 22 28 6 0 6 6 63 6 18
2014 EN-04 9 38 25 16 7 4 0 49 25 55
2014 EN-05 15 48 17 12 8 0 0 63 20 60
2014 EN-06 23 27 35 12 4 0 0 50 15 26
2011 EN 14 40 21 16 7 2 1 55 23 183
2011 EN-03 13 46 25 4 8 4 0 61 13 24
2011 EN-04 17 35 27 10 12 0 0 52 21 52
2011 EN-05 13 39 18 26 3 0 2 52 30 62
2011 EN-06 9 38 22 25 6 0 0 47 31 32
2008 EN 13 43 18 14 13 0 0 55 27 157
2008 EN-03 19 38 6 25 13 0 0 56 38 16
2008 EN-04 19 39 15 8 19 0 0 58 27 59
2008 EN-05 8 45 27 12 8 0 0 53 20 49
2008 EN-06 7 48 14 24 7 0 0 55 31 29

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 24 30 23 10 7 0 32 35 146
2017 EN-03 17 33 17 17 0 17 0 60 20 12
2017 EN-04 4 28 28 26 8 6 0 34 36 47
2017 EN-05 7 22 33 22 7 9 0 32 32 55
2017 EN-06 5 19 29 29 19 0 0 24 48 21
2014 EN 10 30 30 18 8 4 1 42 26 159
2014 EN-03 28 17 33 6 0 11 6 53 7 18
2014 EN-04 4 29 33 18 9 7 0 35 29 55
2014 EN-05 12 37 20 22 8 2 0 49 31 60
2014 EN-06 8 23 46 15 8 0 0 31 23 26
2011 EN 8 33 18 27 10 4 1 43 39 183
2011 EN-03 13 38 25 17 4 4 0 52 22 24
2011 EN-04 10 29 19 27 8 8 0 42 38 52
2011 EN-05 3 34 19 37 5 0 2 38 43 62
2011 EN-06 3 28 16 19 31 3 0 32 52 32
2008 EN 3 26 23 28 13 6 1 31 44 157
2008 EN-03 13 38 6 19 25 0 0 50 44 16
2008 EN-04 3 20 32 22 12 8 2 26 38 59
2008 EN-05 0 29 29 31 10 2 0 29 42 49
2008 EN-06 3 31 3 38 17 7 0 37 59 29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 32 24 16 10 4 0 48 27 146
2017 EN-03 25 58 17 0 0 0 0 83 0 12
2017 EN-04 15 32 28 15 8 2 0 48 24 47
2017 EN-05 13 31 22 18 11 5 0 46 31 55
2017 EN-06 14 19 29 33 5 0 0 33 38 21
2014 EN 15 41 18 13 9 4 1 59 23 159
2014 EN-03 33 22 22 0 6 11 6 67 7 18
2014 EN-04 7 49 13 13 15 4 0 58 28 55
2014 EN-05 18 40 20 8 10 3 0 60 19 60
2014 EN-06 12 38 19 31 0 0 0 50 31 26
2011 EN 18 36 14 16 10 4 1 57 28 183
2011 EN-03 17 33 17 8 8 17 0 60 20 24
2011 EN-04 15 44 12 19 6 2 2 62 26 52
2011 EN-05 15 39 16 19 10 0 2 54 30 62
2011 EN-06 22 25 16 13 25 0 0 47 38 32
2008 EN 13 32 22 20 10 4 0 47 30 157
2008 EN-03 25 25 13 13 13 13 0 57 29 16
2008 EN-04 19 31 19 10 17 5 0 52 29 59
2008 EN-05 8 33 33 24 2 0 0 41 27 49
2008 EN-06 7 41 14 31 7 0 0 48 38 29

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 46 18 17 8 2 0 57 25 145
2017 EN-03 33 58 8 0 0 0 0 92 0 12
2017 EN-04 6 55 15 13 8 2 0 63 22 47
2017 EN-05 7 46 19 20 6 2 0 55 26 54
2017 EN-06 14 33 24 29 0 0 0 48 29 21
2014 EN 15 38 27 11 7 1 1 54 18 159
2014 EN-03 28 22 28 11 0 6 6 56 13 18
2014 EN-04 13 38 27 13 9 0 0 51 22 55
2014 EN-05 15 43 25 8 8 0 0 58 17 60
2014 EN-06 12 38 31 15 4 0 0 50 19 26
2011 EN 11 38 21 20 5 3 1 51 27 182
2011 EN-03 8 25 29 25 8 4 0 35 35 24
2011 EN-04 15 37 21 21 6 0 0 52 27 52
2011 EN-05 6 42 26 16 6 2 2 50 23 62
2011 EN-06 13 38 16 31 3 0 0 50 34 32
2008 EN 10 37 24 18 10 1 0 48 28 157
2008 EN-03 25 25 19 19 13 0 0 50 31 16
2008 EN-04 8 36 27 14 14 2 0 45 28 59
2008 EN-05 6 41 22 22 8 0 0 47 31 49
2008 EN-06 10 45 21 21 3 0 0 55 24 29
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 42 18 21 6 1 0 54 27 146
2017 EN-03 33 33 8 17 0 8 0 73 18 12
2017 EN-04 8 53 15 19 4 0 0 62 24 47
2017 EN-05 9 38 22 20 9 2 0 48 30 55
2017 EN-06 14 38 19 24 5 0 0 52 29 21
2014 EN 18 45 19 13 5 0 1 63 18 159
2014 EN-03 28 33 28 6 0 0 6 65 6 18
2014 EN-04 16 47 20 11 5 0 0 64 16 55
2014 EN-05 18 48 15 13 5 0 0 67 18 60
2014 EN-06 12 42 19 19 8 0 0 54 27 26
2011 EN 11 42 13 26 6 1 1 54 33 182
2011 EN-03 17 42 17 25 0 0 0 58 25 24
2011 EN-04 12 56 12 12 8 2 0 69 20 52
2011 EN-05 5 34 15 39 5 0 2 40 45 61
2011 EN-06 6 31 16 34 13 0 0 38 47 32

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 52 8 2 2 3 0 87 4 146
2017 EN-03 33 50 17 0 0 0 0 83 0 12
2017 EN-04 32 53 6 0 2 6 0 91 2 47
2017 EN-05 35 49 11 2 2 2 0 85 4 55
2017 EN-06 33 57 5 5 0 0 0 90 5 21
2014 EN 35 44 10 4 1 4 1 83 6 159
2014 EN-03 44 22 22 0 0 11 0 75 0 18
2014 EN-04 35 40 11 5 2 5 2 80 8 55
2014 EN-05 40 47 5 3 2 3 0 90 5 60
2014 EN-06 19 62 12 8 0 0 0 81 8 26
2011 EN 33 43 13 5 2 3 1 79 7 182
2011 EN-03 29 54 8 4 0 4 0 87 4 24
2011 EN-04 37 37 13 8 0 4 2 78 8 52
2011 EN-05 25 49 15 5 5 0 2 75 10 61
2011 EN-06 34 44 16 6 0 0 0 78 6 32

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 44 15 8 3 1 1 74 11 146
2017 EN-03 25 58 8 0 0 8 0 91 0 12
2017 EN-04 19 53 17 6 4 0 0 72 11 47
2017 EN-05 35 36 16 7 4 0 2 72 11 55
2017 EN-06 33 38 14 14 0 0 0 71 14 21
2014 EN 31 47 14 5 3 1 0 78 8 159
2014 EN-03 44 39 11 6 0 0 0 83 6 18
2014 EN-04 27 51 11 4 7 0 0 78 11 55
2014 EN-05 35 40 15 8 0 2 0 76 8 60
2014 EN-06 19 58 23 0 0 0 0 77 0 26
2011 EN 30 40 12 11 3 3 1 73 14 182
2011 EN-03 25 50 8 8 8 0 0 75 17 24
2011 EN-04 23 38 12 13 6 6 2 67 21 52
2011 EN-05 30 39 16 13 0 0 2 70 13 61
2011 EN-06 31 47 13 6 0 3 0 81 6 32
2008 EN 21 34 19 11 9 4 1 58 21 157
2008 EN-03 19 25 38 6 13 0 0 44 19 16
2008 EN-04 17 32 14 10 15 8 3 56 29 59
2008 EN-05 20 33 22 18 4 2 0 54 23 49
2008 EN-06 28 48 14 7 3 0 0 76 10 29

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 51 20 8 4 3 0 67 12 146
2017 EN-03 8 67 17 8 0 0 0 75 8 12
2017 EN-04 11 45 26 6 6 6 0 59 14 47
2017 EN-05 16 51 16 9 4 4 0 70 13 55
2017 EN-06 19 62 14 5 0 0 0 81 5 21
2014 EN 27 47 12 7 4 2 1 76 12 159
2014 EN-03 39 33 17 6 0 6 0 76 6 18
2014 EN-04 22 49 9 11 5 4 0 74 17 55
2014 EN-05 28 47 13 5 5 0 2 76 10 60
2014 EN-06 27 54 12 4 4 0 0 81 8 26
2011 EN 17 45 14 10 5 9 1 68 16 182
2011 EN-03 13 26 26 4 9 22 0 50 17 23
2011 EN-04 15 52 12 6 10 6 0 71 16 52
2011 EN-05 10 50 11 15 3 10 2 67 20 62
2011 EN-06 22 44 19 16 0 0 0 66 16 32

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 28 22 16 16 6 1 41 35 146
2017 EN-03 17 17 33 8 17 8 0 36 27 12
2017 EN-04 13 28 15 19 21 4 0 42 42 47
2017 EN-05 9 33 26 13 15 4 2 44 29 55
2017 EN-06 10 24 24 19 5 14 5 41 29 21
2014 EN 13 28 22 14 14 9 0 46 30 159
2014 EN-03 22 22 11 22 11 11 0 50 38 18
2014 EN-04 13 31 20 11 16 9 0 48 30 55
2014 EN-05 10 27 23 18 13 8 0 40 35 60
2014 EN-06 15 31 31 4 12 8 0 50 17 26
2011 EN 11 24 19 15 11 19 2 44 32 183
2011 EN-03 8 25 17 17 13 21 0 42 37 24
2011 EN-04 13 23 10 12 19 19 4 48 40 52
2011 EN-05 8 24 29 16 8 11 3 38 28 62
2011 EN-06 13 25 16 22 6 19 0 46 35 32

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 36 9 11 1 0 1 79 12 146
2017 EN-03 58 25 0 17 0 0 0 83 17 12
2017 EN-04 47 36 6 8 2 0 0 83 11 47
2017 EN-05 36 38 11 13 0 0 2 76 13 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 40 41 9 8 2 0 1 81 10 159
2014 EN-03 56 17 17 11 0 0 0 72 11 18
2014 EN-04 35 40 9 13 2 0 2 76 15 55
2014 EN-05 45 43 5 5 2 0 0 88 7 60
2014 EN-06 27 54 12 4 4 0 0 81 8 26

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 47 38 5 7 1 1 1 87 8 146
2017 EN-03 67 25 8 0 0 0 0 92 0 12
2017 EN-04 53 28 8 8 0 2 0 83 9 47
2017 EN-05 38 47 2 9 0 2 2 89 9 55
2017 EN-06 52 43 5 0 0 0 0 95 0 21
2014 EN 48 36 8 5 1 2 0 86 6 159
2014 EN-03 50 28 6 17 0 0 0 78 17 18
2014 EN-04 38 51 7 4 0 0 0 89 4 55
2014 EN-05 58 23 10 3 2 3 0 84 5 60
2014 EN-06 46 38 8 4 0 4 0 88 4 26
2011 EN 50 36 9 3 0 1 1 88 3 183
2011 EN-03 50 29 13 8 0 0 0 79 8 24
2011 EN-04 48 38 10 4 0 0 0 87 4 52
2011 EN-05 48 34 10 3 0 3 2 86 3 62
2011 EN-06 56 41 0 0 0 0 3 100 0 32
2008 EN 53 29 10 3 3 1 3 85 5 157
2008 EN-03 31 38 19 0 13 0 0 69 13 16
2008 EN-04 56 24 10 2 2 2 5 85 4 59
2008 EN-05 45 37 8 6 2 0 2 83 8 49
2008 EN-06 76 17 7 0 0 0 0 93 0 29

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 46 16 13 9 2 0 62 22 146
2017 EN-03 17 58 8 8 0 8 0 82 9 12
2017 EN-04 15 38 15 17 13 2 0 54 30 47
2017 EN-05 15 47 15 13 9 2 0 63 22 55
2017 EN-06 14 57 24 5 0 0 0 71 5 21
2014 EN 19 42 19 9 9 1 0 62 18 159
2014 EN-03 17 56 11 11 0 6 0 76 12 18
2014 EN-04 22 29 25 9 13 2 0 52 22 55
2014 EN-05 17 47 20 7 10 0 0 63 17 60
2014 EN-06 19 50 12 15 4 0 0 69 19 26
2011 EN 30 38 10 14 8 1 1 68 22 183
2011 EN-03 25 50 0 13 13 0 0 75 25 24
2011 EN-04 25 33 13 19 10 0 0 58 29 52
2011 EN-05 32 40 8 11 6 0 2 74 18 62
2011 EN-06 22 38 22 16 3 0 0 59 19 32
2008 EN 19 34 15 18 14 0 1 53 32 157
2008 EN-03 13 25 31 19 13 0 0 38 31 16
2008 EN-04 22 27 17 19 15 0 0 49 34 59
2008 EN-05 18 33 12 20 16 0 0 51 37 49
2008 EN-06 21 55 3 10 10 0 0 76 21 29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 22 17 27 22 2 2 31 51 144
2017 EN-03 17 17 8 33 8 17 0 40 50 12
2017 EN-04 4 25 25 13 32 0 0 30 45 47
2017 EN-05 7 15 16 42 20 0 0 22 62 55
2017 EN-06 11 37 5 21 11 0 16 56 38 19
2014 EN 5 26 19 24 24 0 2 31 49 159
2014 EN-03 0 17 28 39 17 0 0 17 56 18
2014 EN-04 5 22 18 20 33 0 2 28 54 55
2014 EN-05 2 30 20 28 20 0 0 32 48 60
2014 EN-06 15 31 15 12 19 0 8 50 33 26
2011 EN 13 32 16 17 16 2 3 47 35 183
2011 EN-03 13 29 13 17 25 4 0 43 43 24
2011 EN-04 8 25 25 23 19 0 0 33 42 52
2011 EN-05 11 40 11 16 16 3 2 54 34 62
2011 EN-06 16 34 13 16 13 0 9 55 31 32
2008 EN 16 28 11 24 20 1 1 45 44 157
2008 EN-03 25 19 6 31 19 0 0 44 50 16
2008 EN-04 14 29 15 19 20 2 2 44 40 59
2008 EN-05 14 22 12 29 22 0 0 37 51 49
2008 EN-06 17 38 3 24 14 0 3 57 39 29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 41 23 13 8 3 0 55 21 146
2017 EN-03 25 50 17 0 0 8 0 82 0 12
2017 EN-04 8 45 21 15 6 4 0 55 22 47
2017 EN-05 9 33 29 20 7 2 0 43 28 55
2017 EN-06 19 52 24 0 5 0 0 71 5 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 51 9 3 2 2 0 85 6 145
2017 EN-03 33 67 0 0 0 0 0 100 0 12
2017 EN-04 28 55 11 0 0 6 0 89 0 47
2017 EN-05 33 50 7 6 4 0 0 83 9 54
2017 EN-06 48 43 10 0 0 0 0 90 0 21
2014 EN 41 39 13 4 1 2 0 81 5 159
2014 EN-03 39 33 17 6 0 6 0 76 6 18
2014 EN-04 42 38 11 4 2 4 0 83 6 55
2014 EN-05 47 35 15 2 2 0 0 82 3 60
2014 EN-06 27 54 12 8 0 0 0 81 8 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 34 47 14 1 4 0 0 81 5 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 32 57 9 0 2 0 0 89 2 47
2017 EN-05 31 42 22 0 5 0 0 73 5 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 38 42 11 6 2 1 0 81 8 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 36 40 13 7 4 0 0 76 11 55
2014 EN-05 43 37 12 5 2 2 0 81 7 60
2014 EN-06 27 65 4 4 0 0 0 92 4 26
2011 EN 39 46 10 1 3 1 1 86 4 183
2011 EN-03 25 54 13 4 4 0 0 79 8 24
2011 EN-04 38 42 10 2 8 0 0 81 10 52
2011 EN-05 34 55 8 0 2 0 2 90 2 62
2011 EN-06 47 38 13 0 0 3 0 87 0 32

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 40 47 8 4 1 0 0 86 5 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 40 49 8 2 0 0 0 89 2 47
2017 EN-05 35 49 7 9 0 0 0 84 9 55
2017 EN-06 62 24 10 0 5 0 0 86 5 21
2014 EN 48 40 7 3 3 0 0 88 5 159
2014 EN-03 50 33 11 6 0 0 0 83 6 18
2014 EN-04 44 42 7 4 4 0 0 85 7 55
2014 EN-05 53 35 8 0 3 0 0 88 3 60
2014 EN-06 46 50 0 4 0 0 0 96 4 26
2011 EN 48 40 7 3 2 0 1 89 4 183
2011 EN-03 46 33 13 8 0 0 0 79 8 24
2011 EN-04 40 48 2 6 4 0 0 88 10 52
2011 EN-05 53 35 8 0 2 0 2 90 2 62
2011 EN-06 34 56 9 0 0 0 0 91 0 32
2008 EN 30 45 9 12 4 0 0 75 16 157
2008 EN-03 19 50 13 19 0 0 0 69 19 16
2008 EN-04 32 39 5 15 8 0 0 71 24 59
2008 EN-05 27 53 10 8 2 0 0 80 10 49
2008 EN-06 38 41 10 10 0 0 0 79 10 29

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 38 14 6 5 0 0 75 10 146
2017 EN-03 50 50 0 0 0 0 0 100 0 12
2017 EN-04 42 38 11 7 2 0 0 81 9 47
2017 EN-05 35 36 20 2 7 0 0 71 9 55
2017 EN-06 38 43 5 14 0 0 0 81 14 21
2014 EN 40 37 13 6 4 0 0 77 10 159
2014 EN-03 39 39 17 6 0 0 0 78 6 18
2014 EN-04 36 42 9 5 7 0 0 78 13 55
2014 EN-05 45 35 10 5 5 0 0 80 10 60
2014 EN-06 35 31 27 8 0 0 0 65 8 26
2011 EN 43 36 15 4 2 0 1 79 6 183
2011 EN-03 42 42 13 0 4 0 0 83 4 24
2011 EN-04 46 35 12 6 2 0 0 81 8 52
2011 EN-05 35 37 19 3 3 0 2 74 7 62
2011 EN-06 44 38 16 3 0 0 0 81 3 32

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 40 18 8 4 0 0 71 12 146
2017 EN-03 50 42 8 0 0 0 0 92 0 12
2017 EN-04 34 42 15 4 4 0 0 76 8 47
2017 EN-05 25 44 18 11 2 0 0 69 13 55
2017 EN-06 29 43 14 14 0 0 0 71 14 21
2014 EN 31 43 13 8 4 1 0 75 12 159
2014 EN-03 33 39 22 6 0 0 0 72 6 18
2014 EN-04 29 44 9 11 7 0 0 73 18 55
2014 EN-05 35 43 10 7 3 2 0 80 10 60
2014 EN-06 27 42 23 8 0 0 0 69 8 26
2011 EN 39 38 14 5 4 0 1 77 9 183
2011 EN-03 33 46 8 8 4 0 0 79 13 24
2011 EN-04 40 37 12 4 8 0 0 77 12 52
2011 EN-05 32 40 18 5 3 0 2 74 8 62
2011 EN-06 41 38 19 3 0 0 0 78 3 32
2008 EN 24 43 18 11 3 0 0 68 15 157
2008 EN-03 19 38 31 13 0 0 0 56 13 16
2008 EN-04 27 39 19 8 7 0 0 66 15 59
2008 EN-05 18 47 16 18 0 0 0 65 18 49
2008 EN-06 31 48 10 7 3 0 0 79 10 29

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 32 14 8 3 1 0 76 10 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 45 40 6 4 2 2 0 87 7 47
2017 EN-05 33 33 18 11 4 2 0 67 15 55
2017 EN-06 52 24 19 5 0 0 0 76 5 21
2014 EN 49 29 11 5 4 3 0 80 9 159
2014 EN-03 50 22 22 0 0 6 0 76 0 18
2014 EN-04 51 25 5 7 9 2 0 78 17 55
2014 EN-05 47 32 12 7 2 2 0 80 8 60
2014 EN-06 50 35 12 0 0 4 0 88 0 26
2011 EN 46 28 12 5 5 4 1 77 10 183
2011 EN-03 33 33 8 8 8 8 0 73 18 24
2011 EN-04 44 27 15 4 6 4 0 74 10 52
2011 EN-05 47 29 15 5 3 0 2 77 8 62
2011 EN-06 47 31 9 6 3 3 0 81 10 32
2008 EN 36 28 17 10 6 4 0 66 17 157
2008 EN-03 31 38 13 13 6 0 0 69 19 16
2008 EN-04 27 32 14 10 12 5 0 63 23 59
2008 EN-05 39 24 24 8 2 2 0 65 10 49
2008 EN-06 48 21 10 10 3 7 0 74 15 29
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EN 15 58 27 144
2017 EN-03 8 83 8 12
2017 EN-04 19 51 30 47
2017 EN-05 15 53 32 53
2017 EN-06 10 76 14 21
2014 EN 11 54 35 159
2014 EN-03 11 67 22 18
2014 EN-04 13 53 35 55
2014 EN-05 8 50 42 60
2014 EN-06 12 58 31 26
2011 EN 19 56 25 183
2011 EN-03 21 46 33 24
2011 EN-04 19 54 27 52
2011 EN-05 16 56 27 62
2011 EN-06 22 59 19 32

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EN 14 50 18 18 0 0 22
2014 EN 0 59 12 29 9999 0 17
2011 EN 14 49 23 11 9999 3 35
2011 EN-04 0 50 40 10 9999 0 10
2011 EN-05 10 70 10 10 9999 0 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 15 85 146
2017 EN-04 19 81 47
2017 EN-05 14 86 55
2014 EN 17 83 158
2014 EN-04 25 75 55
2014 EN-05 17 83 60

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EN 59 22
2014 EN 52 27
2014 EN-04 57 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EN 59 22
2014 EN 63 27
2014 EN-04 50 14
2014 EN-05 80 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EN 0 22

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EN 0 22
2014 EN 0 27
2014 EN-04 0 14
2014 EN-05 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 0 22
2014 EN 0 27
2014 EN-04 0 14
2014 EN-05 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EN 52 21
2014 EN 41 27
2014 EN-04 36 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EN 48 21
2014 EN 41 27
2014 EN-04 36 14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EN 62 21
2014 EN 44 27
2014 EN-04 43 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EN 43 21
2014 EN 48 27
2014 EN-04 43 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EN 48 21
2014 EN 26 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EN 71 21
2014 EN 44 27
2014 EN-04 43 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EN 38 21
2014 EN 30 27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EN 0 21
2014 EN-05 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EN 29 21
2014 EN 41 27
2014 EN-04 36 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EN 33 21
2014 EN 26 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EN 0 21
2014 EN-05 0 10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EN 76 21
2014 EN 56 27
2014 EN-04 57 14
2014 EN-05 60 10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EN 38 21
2014 EN 30 27
2014 EN-04 43 14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EN 33 21
2014 EN 26 27
2014 EN-04 36 14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EN 35 20
2014 EN-04 0 13

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EN 25 20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EN 65 20
2014 EN 32 25
2014 EN-05 50 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EN 0 20
2014 EN 0 25
2014 EN-04 0 13
2014 EN-05 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EN 60 20
2014 EN 28 25
2014 EN-05 60 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 100 0 22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 19 11 11 7 32 8 52 30 146
2017 EN-03 0 17 8 25 0 50 0 33 50 12
2017 EN-04 6 15 17 8 11 38 4 37 33 47
2017 EN-05 16 27 11 9 5 22 9 63 21 55
2017 EN-06 29 19 0 14 0 33 5 77 23 21
2014 EN 11 26 16 10 6 27 4 54 23 158
2014 EN-03 12 18 12 12 0 35 12 56 22 17
2014 EN-04 9 24 11 11 9 31 5 51 31 55
2014 EN-05 10 27 20 12 5 25 2 50 23 60
2014 EN-06 15 35 19 4 4 19 4 65 10 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 43 15 8 4 5 0 72 12 146
2017 EN-03 17 58 0 8 0 17 0 90 10 12
2017 EN-04 19 43 17 11 4 6 0 66 16 47
2017 EN-05 24 47 15 7 4 3 0 74 11 55
2017 EN-06 48 33 14 5 0 0 0 81 5 21
2014 EN 28 49 10 6 4 3 0 79 10 158
2014 EN-03 41 35 18 6 0 0 0 76 6 17
2014 EN-04 24 53 5 2 9 7 0 82 12 55
2014 EN-05 28 45 12 13 0 2 0 75 14 60
2014 EN-06 27 58 12 0 4 0 0 85 4 26
2011 EN 26 46 9 6 2 10 1 81 9 182
2011 EN-03 13 70 0 4 4 9 0 90 10 23
2011 EN-04 27 40 10 10 2 12 0 76 13 52
2011 EN-05 24 44 11 6 2 10 3 78 9 62
2011 EN-06 38 47 9 3 0 3 0 87 3 32
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 58 10 3 3 0 1 84 6 146
2017 EN-03 17 58 8 8 8 0 0 75 17 12
2017 EN-04 19 68 6 4 2 0 0 87 6 47
2017 EN-05 26 62 9 2 2 0 0 87 4 55
2017 EN-06 43 29 19 5 0 0 5 75 5 21
2014 EN 23 55 14 8 0 1 0 78 8 159
2014 EN-03 17 56 22 6 0 0 0 72 6 18
2014 EN-04 16 60 16 7 0 0 0 76 7 55
2014 EN-05 28 48 12 10 0 2 0 78 10 60
2014 EN-06 31 58 8 4 0 0 0 88 4 26
2011 EN 27 51 13 5 2 1 2 80 7 183
2011 EN-03 25 33 25 8 4 0 4 61 13 24
2011 EN-04 25 65 8 0 2 0 0 90 2 52
2011 EN-05 23 55 13 8 0 0 2 79 8 62
2011 EN-06 47 47 3 3 0 0 0 94 3 32
2008 EN 24 55 11 6 2 1 0 80 8 157
2008 EN-03 25 31 31 13 0 0 0 56 13 16
2008 EN-04 17 59 10 8 3 2 0 78 12 59
2008 EN-05 20 65 8 6 0 0 0 86 6 49
2008 EN-06 41 52 7 0 0 0 0 93 0 29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 25 24 7 3 29 2 51 14 146
2017 EN-03 0 17 17 0 0 67 0 50 0 12
2017 EN-04 6 36 25 7 0 23 2 57 9 47
2017 EN-05 13 24 24 5 5 29 0 51 15 55
2017 EN-06 19 14 33 10 0 24 0 44 13 21
2014 EN 10 22 27 3 2 31 6 50 7 159
2014 EN-03 6 28 44 0 0 17 6 43 0 18
2014 EN-04 11 15 22 2 4 40 7 48 10 55
2014 EN-05 12 25 27 3 2 30 2 54 7 60
2014 EN-06 8 27 27 4 0 23 12 53 6 26
2011 EN 4 15 22 7 3 45 3 38 19 183
2011 EN-03 4 13 25 4 8 46 0 31 23 24
2011 EN-04 4 12 23 8 2 48 4 32 20 52
2011 EN-05 2 21 23 6 3 44 2 41 18 62
2011 EN-06 13 16 19 13 0 38 3 47 21 32

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 36 8 1 1 5 0 89 2 146
2017 EN-03 42 33 8 0 0 17 0 90 0 12
2017 EN-04 49 40 7 0 0 4 0 93 0 47
2017 EN-05 49 35 9 0 2 5 0 88 2 55
2017 EN-06 52 38 5 5 0 0 0 90 5 21
2014 EN 46 41 5 1 1 6 1 93 2 159
2014 EN-03 56 28 6 0 0 11 0 94 0 18
2014 EN-04 42 44 5 2 2 5 0 90 4 55
2014 EN-05 48 38 7 0 0 5 2 93 0 60
2014 EN-06 42 50 0 4 0 4 0 96 4 26
2011 EN 45 32 9 4 1 8 1 84 6 183
2011 EN-03 54 25 13 0 0 8 0 86 0 24
2011 EN-04 44 37 8 4 2 6 0 86 6 52
2011 EN-05 47 31 5 8 2 6 2 84 11 62
2011 EN-06 38 41 16 3 0 3 0 81 3 32
2008 EN 35 43 13 3 2 5 0 82 5 157
2008 EN-03 38 25 31 0 0 6 0 67 0 16
2008 EN-04 37 39 10 3 3 7 0 82 7 59
2008 EN-05 29 49 12 2 2 6 0 83 4 49
2008 EN-06 38 52 7 3 0 0 0 90 3 29

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 40 36 9 2 1 12 0 86 4 146
2017 EN-03 42 33 8 0 0 17 0 90 0 12
2017 EN-04 38 36 11 0 0 15 0 87 0 47
2017 EN-05 42 35 7 4 0 13 0 87 4 55
2017 EN-06 43 43 5 5 5 0 0 86 10 21
2014 EN 33 42 9 1 1 13 1 87 2 159
2014 EN-03 33 33 6 0 0 22 6 92 0 18
2014 EN-04 29 45 9 0 2 15 0 87 2 55
2014 EN-05 35 40 12 0 0 13 0 87 0 60
2014 EN-06 38 42 8 4 4 4 0 84 8 26
2011 EN 34 33 14 3 1 15 1 80 4 183
2011 EN-03 25 29 17 4 4 21 0 68 11 24
2011 EN-04 35 31 17 4 0 13 0 76 4 52
2011 EN-05 40 34 13 3 0 8 2 82 4 62
2011 EN-06 34 47 9 0 0 9 0 90 0 32
2008 EN 35 35 15 7 3 4 1 74 10 156
2008 EN-03 38 38 13 6 0 6 0 80 7 16
2008 EN-04 34 29 17 10 3 7 0 67 15 59
2008 EN-05 33 37 20 4 2 2 2 72 6 49
2008 EN-06 43 46 4 4 4 0 0 89 7 28
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 9 91 146
2017 EN-05 9 91 55
2014 EN 7 93 158
2014 EN-04 11 89 55

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EN 38 13
2014 EN 45 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EN 100 13
2014 EN 73 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EN 0 13
2014 EN 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EN 0 13
2014 EN 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 0 13
2014 EN 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 EN 39 13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 EN 38 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 EN 0 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 EN 0 13
2014 EN 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EN 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 EN 0 13
2014 EN 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EN 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 EN 0 13
2014 EN 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EN 0 13
2014 EN 0 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EN 39 13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 EN 0 13
2014 EN 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EN 53 13
2014 EN 64 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EN 0 12
2014 EN 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EN 0 12
2014 EN 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 EN 0 12
2014 EN 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EN 0 12
2014 EN 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EN 0 12
2014 EN 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EN 67 12
2014 EN 60 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EN 0 12
2014 EN 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EN 51 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EN 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 92 8 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 19 18 4 4 34 5 57 14 146
2017 EN-03 8 17 0 17 0 58 0 60 40 12
2017 EN-04 8 25 19 2 0 42 2 61 4 47
2017 EN-05 20 22 18 2 5 27 5 62 11 55
2017 EN-06 38 5 19 5 5 24 5 60 13 21
2014 EN 11 21 15 2 3 44 4 62 9 158
2014 EN-03 12 18 6 6 0 53 6 71 14 17
2014 EN-04 11 15 13 2 4 53 4 58 13 55
2014 EN-05 12 25 18 2 2 38 3 63 6 60
2014 EN-06 12 27 19 0 4 31 8 63 6 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 42 14 3 3 9 0 77 7 146
2017 EN-03 25 50 0 8 0 17 0 90 10 12
2017 EN-04 25 45 17 2 0 11 0 78 2 47
2017 EN-05 25 46 13 2 5 9 0 78 8 55
2017 EN-06 48 33 14 5 0 0 0 81 5 21
2014 EN 29 40 12 4 1 13 1 80 6 158
2014 EN-03 24 35 12 6 0 18 6 77 8 17
2014 EN-04 27 40 5 5 2 20 0 84 9 55
2014 EN-05 35 37 15 3 0 10 0 80 4 60
2014 EN-06 23 50 19 4 0 4 0 76 4 26
2011 EN 28 47 13 2 2 8 1 82 4 183
2011 EN-03 33 38 8 0 8 13 0 81 10 24
2011 EN-04 25 52 13 6 0 4 0 80 6 52
2011 EN-05 27 45 16 0 2 8 2 80 2 62
2011 EN-06 22 59 16 0 0 3 0 84 0 32
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 23 6 7 2 1 3 85 9 145
2017 EN-03 42 42 8 8 0 0 0 83 8 12
2017 EN-04 51 17 11 13 4 0 4 71 18 47
2017 EN-05 61 28 2 6 0 0 4 92 6 54
2017 EN-06 90 10 0 0 0 0 0 100 0 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 11 21 27 29 11 0 1 32 41 145
2017 EN-03 8 33 33 25 0 0 0 42 25 12
2017 EN-04 8 19 28 30 15 0 0 28 45 47
2017 EN-05 11 20 26 32 7 0 4 33 40 54
2017 EN-06 14 10 29 33 14 0 0 24 48 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 33 26 20 9 0 2 43 30 144
2017 EN-03 8 58 33 0 0 0 0 67 0 12
2017 EN-04 13 24 24 26 9 0 4 39 36 46
2017 EN-05 7 33 35 16 7 0 2 41 24 55
2017 EN-06 10 38 10 29 14 0 0 48 43 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 19 27 24 15 0 3 32 40 146
2017 EN-03 17 42 25 17 0 0 0 58 17 12
2017 EN-04 11 21 26 30 11 0 2 33 41 47
2017 EN-05 13 14 29 22 18 0 4 28 42 55
2017 EN-06 0 19 24 33 24 0 0 19 57 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 36 25 9 3 0 2 63 12 146
2017 EN-03 33 50 8 8 0 0 0 83 8 12
2017 EN-04 25 38 21 8 4 0 2 65 13 47
2017 EN-05 29 34 25 7 2 0 2 65 9 55
2017 EN-06 14 29 43 14 0 0 0 43 14 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 32 29 13 5 0 0 53 18 146
2017 EN-03 33 33 33 0 0 0 0 67 0 12
2017 EN-04 21 28 28 17 6 0 0 49 24 47
2017 EN-05 18 36 27 15 4 0 0 55 18 55
2017 EN-06 29 24 38 10 0 0 0 52 10 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 34 25 20 6 1 2 48 27 146
2017 EN-03 33 50 17 0 0 0 0 83 0 12
2017 EN-04 4 38 30 21 4 0 2 44 26 47
2017 EN-05 11 33 25 16 9 4 2 46 27 55
2017 EN-06 24 24 24 29 0 0 0 48 29 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 11 32 24 23 10 0 1 43 33 146
2017 EN-03 8 67 17 8 0 0 0 75 8 12
2017 EN-04 15 30 21 25 6 0 2 46 33 47
2017 EN-05 7 27 27 24 13 0 2 35 37 55
2017 EN-06 19 24 24 24 10 0 0 43 33 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 34 28 16 7 0 2 48 23 146
2017 EN-03 0 67 33 0 0 0 0 67 0 12
2017 EN-04 23 43 19 6 6 0 2 67 13 47
2017 EN-05 7 26 29 27 7 0 4 34 36 55
2017 EN-06 19 24 38 14 5 0 0 43 19 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 32 22 12 7 1 4 58 19 146
2017 EN-03 8 75 8 0 0 8 0 91 0 12
2017 EN-04 32 26 23 8 6 0 4 60 16 47
2017 EN-05 18 25 22 18 9 0 7 47 29 55
2017 EN-06 29 24 33 10 5 0 0 52 14 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 71 21 6 0 0 0 2 94 0 146
2017 EN-03 83 17 0 0 0 0 0 100 0 12
2017 EN-04 62 19 15 0 0 0 4 84 0 47
2017 EN-05 73 26 0 0 0 0 2 100 0 55
2017 EN-06 95 5 0 0 0 0 0 100 0 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 65 15 5 5 5 1 5 85 10 145
2017 EN-03 91 0 9 0 0 0 0 91 0 11
2017 EN-04 51 21 0 8 4 0 15 85 15 47
2017 EN-05 67 18 4 4 5 2 0 87 9 55
2017 EN-06 90 5 0 0 5 0 0 95 5 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 30 12 3 3 0 3 81 6 146
2017 EN-03 58 25 17 0 0 0 0 83 0 12
2017 EN-04 38 30 17 6 2 0 6 73 9 47
2017 EN-05 51 33 7 4 3 0 2 85 7 55
2017 EN-06 57 19 19 0 5 0 0 76 5 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 53 24 10 6 4 0 3 80 11 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 47 30 6 13 0 0 4 80 13 47
2017 EN-05 58 18 9 4 7 0 4 79 11 55
2017 EN-06 62 14 19 5 0 0 0 76 5 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 17 6 1 0 0 24 91 1 146
2017 EN-03 75 0 0 0 0 0 25 100 0 12
2017 EN-04 53 4 0 0 0 0 42 100 0 47
2017 EN-05 44 29 9 2 0 0 16 87 2 55
2017 EN-06 57 29 14 0 0 0 0 86 0 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 70 17 6 2 0 1 5 92 2 145
2017 EN-03 100 0 0 0 0 0 0 100 0 12
2017 EN-04 67 20 2 0 0 2 9 98 0 46
2017 EN-05 67 15 9 3 0 0 5 87 4 55
2017 EN-06 76 19 5 0 0 0 0 95 0 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 75 13 4 2 1 0 5 93 3 146
2017 EN-03 75 8 8 8 0 0 0 83 8 12
2017 EN-04 66 17 4 0 0 0 13 95 0 47
2017 EN-05 78 13 5 2 0 0 2 93 2 55
2017 EN-06 100 0 0 0 0 0 0 100 0 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 54 27 12 3 1 0 4 84 4 146
2017 EN-03 67 25 8 0 0 0 0 92 0 12
2017 EN-04 40 24 21 6 0 0 8 70 7 47
2017 EN-05 60 27 9 2 0 0 2 89 2 55
2017 EN-06 71 24 0 0 0 0 5 100 0 21

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 21 47 19 5 0 0 29 24 146
2017 EN-03 8 33 50 8 0 0 0 42 8 12
2017 EN-04 2 25 49 19 4 0 0 28 24 47
2017 EN-05 11 15 49 22 4 0 0 26 26 55
2017 EN-06 5 19 52 24 0 0 0 24 24 21

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 4 20 40 22 12 0 1 35 24 146
2017 EN-03 8 0 33 58 0 0 0 58 8 12
2017 EN-04 4 23 36 28 8 0 0 36 28 47
2017 EN-05 2 16 53 13 13 0 4 26 19 55
2017 EN-06 5 24 33 14 24 0 0 38 29 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 54 11 5 2 3 0 82 7 146
2017 EN-03 17 42 17 8 0 17 0 70 10 12
2017 EN-04 21 59 13 0 4 2 0 82 4 47
2017 EN-05 26 56 9 9 0 0 0 82 9 55
2017 EN-06 33 57 0 5 0 5 0 95 5 21

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 45 19 18 4 1 0 59 22 146
2017 EN-03 17 58 17 8 0 0 0 75 8 12
2017 EN-04 15 41 28 17 0 0 0 55 17 47
2017 EN-05 11 47 15 22 5 0 0 58 27 55
2017 EN-06 14 52 10 19 5 0 0 67 24 21
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 9 91 146
2017 EN-04 13 87 47
2014 EN 9 91 159
2014 EN-04 13 87 55

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 85 15 13
2014 EN 87 13 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 18 9 18 0 0 0 73 18 11
2014 EN 62 15 23 0 0 0 0 77 0 13
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 63 12 8 2 3 13 0 72 28 146
2017 EN-03 83 8 0 0 0 8 0 91 9 12
2017 EN-04 55 4 19 2 6 13 0 63 37 47
2017 EN-05 62 18 2 2 2 15 0 72 28 55
2017 EN-06 76 19 0 5 0 0 0 76 24 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EN 11 35
2017 EN-04 7 15
2017 EN-05 15 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 20 35
2017 EN-04 13 15
2017 EN-05 31 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 11 35
2017 EN-04 13 15
2017 EN-05 15 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EN 57 35
2017 EN-04 67 15
2017 EN-05 46 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EN 6 35
2017 EN-04 13 15
2017 EN-05 0 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EN 26 35
2017 EN-04 20 15
2017 EN-05 31 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EN 12 65 12 6 3 3 34
2017 EN-04 21 43 14 14 0 7 14
2017 EN-05 0 77 15 0 8 0 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 26 26 14 6 0 11 48 23 35
2017 EN-04 13 20 47 7 13 0 0 33 20 15
2017 EN-05 15 38 8 15 0 0 23 70 20 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 9 11 26 11 9 9 26 30 30 35
2017 EN-04 13 13 34 7 13 7 13 33 25 15
2017 EN-05 8 8 23 15 8 0 39 25 38 13
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