2017 Public Service Employee Survey Results for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 38 19 5 0 0 0 76 5 21
2014 CS 48 43 0 10 0 0 0 90 10 21
2014 CS-02 50 50 0 0 0 0 0 100 0 12
2011 CS 67 29 2 2 0 0 0 96 2 48
2011 CS-01 69 23 8 0 0 0 0 92 0 13
2011 CS-02 64 32 0 5 0 0 0 95 5 22
2011 CS-03 73 27 0 0 0 0 0 100 0 11
2008 CS 53 43 4 0 0 0 0 96 0 49
2008 CS-01 50 50 0 0 0 0 0 100 0 12
2008 CS-02 48 44 8 0 0 0 0 92 0 25

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 38 14 5 0 0 0 81 5 21
2014 CS 38 48 10 5 0 0 0 86 5 21
2014 CS-02 50 42 8 0 0 0 0 92 0 12
2011 CS 46 33 4 10 6 0 0 79 17 48
2011 CS-01 46 38 0 15 0 0 0 85 15 13
2011 CS-02 50 27 5 5 14 0 0 77 18 22
2011 CS-03 45 36 9 9 0 0 0 82 9 11
2008 CS 56 25 10 4 4 0 0 81 8 48
2008 CS-01 67 25 0 8 0 0 0 92 8 12
2008 CS-02 46 33 13 0 8 0 0 79 8 24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 48 19 19 14 0 0 0 67 14 21
2014 CS 52 24 5 19 0 0 0 76 19 21
2014 CS-02 75 8 8 8 0 0 0 83 8 12
2011 CS 46 33 10 6 4 0 0 79 10 48
2011 CS-01 62 23 8 8 0 0 0 85 8 13
2011 CS-02 36 45 9 9 0 0 0 82 9 22
2011 CS-03 45 27 18 0 9 0 0 73 9 11
2008 CS 43 41 8 6 2 0 0 84 8 49
2008 CS-01 50 33 0 8 8 0 0 83 17 12
2008 CS-02 40 44 16 0 0 0 0 84 0 25

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 29 14 5 10 0 0 71 14 21
2014 CS 38 43 10 5 5 0 0 81 10 21
2014 CS-02 50 33 8 0 8 0 0 83 8 12
2011 CS 35 48 6 6 4 0 0 83 10 48
2011 CS-01 38 54 8 0 0 0 0 92 0 13
2011 CS-02 45 36 5 9 5 0 0 82 14 22
2011 CS-03 18 55 9 9 9 0 0 73 18 11

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 33 5 10 0 0 0 86 10 21
2014 CS 19 43 24 10 5 0 0 62 14 21
2014 CS-02 25 42 25 8 0 0 0 67 8 12
2011 CS 46 35 6 6 4 0 2 83 11 48
2011 CS-01 46 23 15 15 0 0 0 69 15 13
2011 CS-02 50 36 5 5 0 0 5 90 5 22
2011 CS-03 36 45 0 0 18 0 0 82 18 11
2008 CS 39 49 4 8 0 0 0 88 8 49
2008 CS-01 25 50 8 17 0 0 0 75 17 12
2008 CS-02 44 44 4 8 0 0 0 88 8 25

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 52 5 5 0 0 0 90 5 21
2014 CS 33 57 10 0 0 0 0 90 0 21
2014 CS-02 33 58 8 0 0 0 0 92 0 12
2011 CS 44 48 6 0 2 0 0 92 2 48
2011 CS-01 31 62 8 0 0 0 0 92 0 13
2011 CS-02 41 50 9 0 0 0 0 91 0 22
2011 CS-03 55 36 0 0 9 0 0 91 9 11
2008 CS 41 47 6 6 0 0 0 88 6 49
2008 CS-01 50 42 8 0 0 0 0 92 0 12
2008 CS-02 36 52 8 4 0 0 0 88 4 25

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 62 0 5 0 0 0 95 5 21
2014 CS 48 33 10 10 0 0 0 81 10 21
2014 CS-02 50 33 8 8 0 0 0 83 8 12
2011 CS 40 50 6 0 2 2 0 91 2 48
2011 CS-01 46 38 8 0 0 8 0 92 0 13
2011 CS-02 32 59 9 0 0 0 0 91 0 22
2011 CS-03 45 45 0 0 9 0 0 91 9 11
2008 CS 33 63 0 4 0 0 0 96 4 49
2008 CS-01 33 58 0 8 0 0 0 92 8 12
2008 CS-02 28 72 0 0 0 0 0 100 0 25

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 62 38 0 0 0 0 0 100 0 21
2014 CS 52 33 5 5 0 5 0 90 5 21
2014 CS-02 58 33 8 0 0 0 0 92 0 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 48 33 0 10 10 0 0 81 19 21
2014 CS 29 33 0 24 10 5 0 65 35 21
2014 CS-02 33 25 0 25 17 0 0 58 42 12
2011 CS 38 40 15 6 2 0 0 77 8 48
2011 CS-01 62 31 8 0 0 0 0 92 0 13
2011 CS-02 41 41 14 0 5 0 0 82 5 22
2011 CS-03 9 36 27 27 0 0 0 45 27 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 67 19 5 5 0 5 0 90 5 21
2014 CS 43 38 5 0 0 0 14 94 0 21
2014 CS-02 58 25 8 0 0 0 8 91 0 12
2011 CS 60 23 8 0 6 0 2 85 6 48
2011 CS-01 69 23 8 0 0 0 0 92 0 13
2011 CS-02 73 14 9 0 5 0 0 86 5 22
2011 CS-03 36 45 9 0 9 0 0 82 9 11
2008 CS 61 27 6 2 0 0 4 91 2 49
2008 CS-01 67 17 8 0 0 0 8 91 0 12
2008 CS-02 68 24 4 4 0 0 0 92 4 25

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 33 5 14 5 0 0 76 19 21
2014 CS 19 38 24 19 0 0 0 57 19 21
2014 CS-02 33 25 8 33 0 0 0 58 33 12
2011 CS 42 42 10 4 2 0 0 83 6 48
2011 CS-01 54 31 15 0 0 0 0 85 0 13
2011 CS-02 36 45 14 5 0 0 0 82 5 22
2011 CS-03 27 55 0 9 9 0 0 82 18 11
2008 CS 31 48 13 6 2 0 0 79 8 48
2008 CS-01 25 58 8 0 8 0 0 83 8 12
2008 CS-02 33 42 13 13 0 0 0 75 13 24

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 38 14 14 10 0 0 62 24 21
2014 CS 14 29 19 29 10 0 0 43 38 21
2014 CS-02 25 33 8 17 17 0 0 58 33 12
2011 CS 19 48 15 10 8 0 0 67 19 48
2011 CS-01 0 62 23 15 0 0 0 62 15 13
2011 CS-02 18 45 14 9 14 0 0 64 23 22
2011 CS-03 36 45 9 0 9 0 0 82 9 11

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 38 19 14 0 0 0 67 14 21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 57 5 0 0 0 0 95 0 21
2014 CS 24 57 14 5 0 0 0 81 5 21
2014 CS-02 25 67 8 0 0 0 0 92 0 12
2011 CS 38 48 10 2 2 0 0 85 4 48
2011 CS-01 38 54 8 0 0 0 0 92 0 13
2011 CS-02 32 59 9 0 0 0 0 91 0 22
2011 CS-03 36 27 18 9 9 0 0 64 18 11
2008 CS 45 37 10 4 4 0 0 82 8 49
2008 CS-01 58 17 8 0 17 0 0 75 17 12
2008 CS-02 40 44 12 4 0 0 0 84 4 25

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 33 19 5 14 0 0 62 19 21

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 48 5 0 5 0 0 90 5 21
2014 CS 38 38 19 0 5 0 0 76 5 21
2014 CS-02 33 42 17 0 8 0 0 75 8 12
2011 CS 56 40 2 0 2 0 0 96 2 48
2011 CS-01 54 38 8 0 0 0 0 92 0 13
2011 CS-02 59 41 0 0 0 0 0 100 0 22
2011 CS-03 45 45 0 0 9 0 0 91 9 11

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 33 19 10 5 0 0 67 14 21
2014 CS 14 48 24 14 0 0 0 62 14 21
2014 CS-02 17 58 17 8 0 0 0 75 8 12
2011 CS 33 52 8 0 4 2 0 87 4 48
2011 CS-01 31 54 8 0 8 0 0 85 8 13
2011 CS-02 36 55 5 0 0 5 0 95 0 22
2011 CS-03 27 45 18 0 9 0 0 73 9 11

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 19 33 10 0 0 0 57 10 21
2014 CS 29 24 29 19 0 0 0 52 19 21
2014 CS-02 33 33 25 8 0 0 0 67 8 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 43 10 19 0 0 0 71 19 21
2014 CS 19 52 24 5 0 0 0 71 5 21
2014 CS-02 17 67 17 0 0 0 0 83 0 12
2011 CS 42 35 17 4 2 0 0 77 6 48
2011 CS-01 38 46 15 0 0 0 0 85 0 13
2011 CS-02 45 36 14 5 0 0 0 82 5 22
2011 CS-03 36 18 27 9 9 0 0 55 18 11

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 43 14 0 5 0 0 81 5 21
2014 CS 38 43 14 5 0 0 0 81 5 21
2014 CS-02 50 33 8 8 0 0 0 83 8 12
2011 CS 48 44 4 4 0 0 0 92 4 48
2011 CS-01 62 31 8 0 0 0 0 92 0 13
2011 CS-02 41 55 5 0 0 0 0 95 0 22
2011 CS-03 36 45 0 18 0 0 0 82 18 11
2008 CS 37 59 2 2 0 0 0 96 2 49
2008 CS-01 33 58 8 0 0 0 0 92 0 12
2008 CS-02 40 56 0 4 0 0 0 96 4 25

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 48 5 10 5 0 0 81 14 21
2014 CS 33 29 10 24 5 0 0 62 29 21
2014 CS-02 25 33 8 33 0 0 0 58 33 12
2011 CS 15 40 17 19 8 0 2 55 28 48
2011 CS-01 8 62 23 0 0 0 8 75 0 13
2011 CS-02 18 41 14 14 14 0 0 59 27 22
2011 CS-03 18 9 18 45 9 0 0 27 55 11
2008 CS 14 24 29 22 10 0 0 39 33 49
2008 CS-01 25 25 25 8 17 0 0 50 25 12
2008 CS-02 12 20 28 32 8 0 0 32 40 25

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 14 48 19 5 0 0 24 29 21
2014 CS 5 48 19 19 10 0 0 29 52 21
2014 CS-02 8 50 17 17 8 0 0 25 58 12
2011 CS 13 46 25 10 6 0 0 17 58 48
2011 CS-01 15 23 38 8 15 0 0 23 38 13
2011 CS-02 9 45 27 14 5 0 0 18 55 22
2011 CS-03 9 82 9 0 0 0 0 0 91 11
2008 CS 10 47 33 4 6 0 0 10 57 49
2008 CS-01 17 17 58 0 8 0 0 8 33 12
2008 CS-02 8 64 24 0 4 0 0 4 72 25

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 10 38 24 5 10 5 33 22 21
2014 CS 15 15 30 25 10 5 0 37 32 20
2014 CS-02 17 8 42 17 17 0 0 33 25 12
2011 CS 4 25 38 15 15 4 0 30 30 48
2011 CS-01 0 0 54 23 15 8 0 42 0 13
2011 CS-02 5 27 27 18 18 5 0 38 33 22
2011 CS-03 0 55 45 0 0 0 0 0 55 11
2008 CS 8 37 31 16 4 4 0 21 47 49
2008 CS-01 8 25 25 25 8 8 0 36 36 12
2008 CS-02 8 28 40 16 4 4 0 21 38 25

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 48 24 10 0 5 0 10 65 21
2014 CS 33 14 33 14 5 0 0 19 48 21
2014 CS-02 25 17 42 8 8 0 0 17 42 12
2011 CS 19 38 29 8 6 0 0 15 56 48
2011 CS-01 0 38 31 15 15 0 0 31 38 13
2011 CS-02 14 45 32 5 5 0 0 9 59 22
2011 CS-03 45 27 18 9 0 0 0 9 73 11
2008 CS 20 47 20 8 4 0 0 12 67 49
2008 CS-01 17 42 25 8 8 0 0 17 58 12
2008 CS-02 28 44 16 12 0 0 0 12 72 25

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 5 52 24 5 5 0 30 15 21
2014 CS 0 20 50 20 5 0 5 26 21 20
2014 CS-02 0 25 50 8 8 0 8 18 27 12
2011 CS 10 31 38 13 8 0 0 21 42 48
2011 CS-01 0 31 46 8 15 0 0 23 31 13
2011 CS-02 9 32 36 18 5 0 0 23 41 22
2011 CS-03 18 36 36 9 0 0 0 9 55 11
2008 CS 18 41 29 10 2 0 0 12 59 49
2008 CS-01 17 25 33 17 8 0 0 25 42 12
2008 CS-02 16 44 32 8 0 0 0 8 60 25

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 15 30 30 15 5 5 0 21 47 20
2014 CS 24 33 24 0 10 0 10 11 63 21
2014 CS-02 25 42 25 0 8 0 0 8 67 12
2011 CS 25 40 23 4 6 2 0 11 66 48
2011 CS-01 15 46 23 0 8 8 0 8 67 13
2011 CS-02 18 45 23 9 5 0 0 14 64 22
2011 CS-03 45 27 27 0 0 0 0 0 73 11
2008 CS 16 45 14 16 6 0 2 23 63 49
2008 CS-01 17 42 17 17 8 0 0 25 58 12
2008 CS-02 20 36 12 24 4 0 4 29 58 25

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 10 48 10 19 5 0 30 20 21
2014 CS 5 19 10 33 24 0 10 63 26 21
2014 CS-02 0 25 8 33 33 0 0 67 25 12
2011 CS 4 17 21 29 21 2 6 55 23 48
2011 CS-01 8 8 31 15 23 8 8 45 18 13
2011 CS-02 0 23 14 32 23 0 9 60 25 22
2011 CS-03 0 18 27 45 9 0 0 55 18 11
2008 CS 4 19 23 31 21 0 2 53 23 48
2008 CS-01 0 42 8 25 17 0 8 45 45 12
2008 CS-02 8 16 16 36 24 0 0 60 24 25

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 33 19 14 0 10 0 16 63 21
2014 CS 24 29 19 19 5 5 0 25 55 21
2014 CS-02 17 33 25 17 8 0 0 25 50 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 62 24 5 10 0 0 0 86 10 21
2014 CS 67 29 5 0 0 0 0 95 0 21
2014 CS-02 83 17 0 0 0 0 0 100 0 12
2011 CS 50 44 0 6 0 0 0 94 6 48
2011 CS-01 69 31 0 0 0 0 0 100 0 13
2011 CS-02 41 50 0 9 0 0 0 91 9 22
2011 CS-03 45 55 0 0 0 0 0 100 0 11
2008 CS 71 18 4 6 0 0 0 90 6 49
2008 CS-01 67 17 8 8 0 0 0 83 8 12
2008 CS-02 68 20 4 8 0 0 0 88 8 25

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 24 24 10 5 19 0 53 18 21
2014 CS 10 24 19 14 19 5 10 39 39 21
2014 CS-02 8 42 17 8 25 0 0 50 33 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 33 14 0 0 0 0 86 0 21
2014 CS 29 33 24 10 5 0 0 62 14 21
2014 CS-02 25 42 17 8 8 0 0 67 17 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 52 10 10 0 0 0 81 10 21
2014 CS 19 57 10 5 0 5 5 84 5 21
2014 CS-02 17 58 17 0 0 8 0 82 0 12
2011 CS 33 38 8 10 2 4 4 77 14 48
2011 CS-01 31 54 0 0 0 8 8 100 0 13
2011 CS-02 32 32 9 18 0 5 5 70 20 22
2011 CS-03 36 27 18 9 9 0 0 64 18 11
2008 CS 22 37 16 14 4 6 0 63 20 49
2008 CS-01 33 25 8 25 0 8 0 64 27 12
2008 CS-02 16 44 12 12 8 8 0 65 22 25

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 14 10 24 0 24 0 56 31 21
2014 CS 24 33 10 14 5 14 0 67 22 21
2014 CS-02 42 25 0 17 8 8 0 73 27 12
2011 CS 31 21 19 8 13 6 2 57 23 48
2011 CS-01 23 15 38 8 8 8 0 42 17 13
2011 CS-02 27 27 9 9 14 9 5 63 26 22
2011 CS-03 36 18 18 9 18 0 0 55 27 11
2008 CS 27 35 10 8 6 14 0 71 17 49
2008 CS-01 8 25 17 8 8 33 0 50 25 12
2008 CS-02 28 32 8 12 8 12 0 68 23 25

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 5 14 29 10 0 43 0 33 17 21
2014 CS 10 19 19 19 5 29 0 40 33 21
2014 CS-02 17 25 25 8 8 17 0 50 20 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 52 14 0 0 0 0 86 0 21
2014 CS 29 57 5 10 0 0 0 86 10 21
2014 CS-02 25 50 8 17 0 0 0 75 17 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 48 14 5 0 0 0 81 5 21
2014 CS 14 38 24 19 5 0 0 52 24 21
2014 CS-02 25 42 8 17 8 0 0 67 25 12
2011 CS 31 48 17 2 2 0 0 79 4 48
2011 CS-01 15 62 23 0 0 0 0 77 0 13
2011 CS-02 32 45 18 5 0 0 0 77 5 22
2011 CS-03 45 36 9 0 9 0 0 82 9 11
2008 CS 16 35 27 12 10 0 0 51 22 49
2008 CS-01 8 50 17 8 17 0 0 58 25 12
2008 CS-02 12 28 32 20 8 0 0 40 28 25

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 38 5 5 0 10 0 89 5 21
2014 CS 24 33 29 5 0 10 0 63 5 21
2014 CS-02 25 50 17 0 0 8 0 82 0 12
2011 CS 35 42 17 2 2 2 0 79 4 48
2011 CS-01 23 46 23 0 0 8 0 75 0 13
2011 CS-02 41 41 18 0 0 0 0 82 0 22
2011 CS-03 36 36 9 9 9 0 0 73 18 11
2008 CS 20 43 24 8 0 4 0 66 9 49
2008 CS-01 17 42 17 17 0 8 0 64 18 12
2008 CS-02 16 48 28 8 0 0 0 64 8 25

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 48 43 10 0 0 0 0 90 0 21
2014 CS 19 43 24 10 0 5 0 65 10 21
2014 CS-02 17 58 25 0 0 0 0 75 0 12
2011 CS 44 38 8 8 2 0 0 81 10 48
2011 CS-01 31 38 23 8 0 0 0 69 8 13
2011 CS-02 50 41 5 5 0 0 0 91 5 22
2011 CS-03 45 36 0 9 9 0 0 82 18 11
2008 CS 22 47 22 2 6 0 0 69 8 49
2008 CS-01 17 42 25 8 8 0 0 58 17 12
2008 CS-02 24 44 24 0 8 0 0 68 8 25

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 90 10 0 0 0 0 0 100 0 20
2014 CS 90 10 0 0 0 0 0 100 0 21
2014 CS-02 100 0 0 0 0 0 0 100 0 12
2011 CS 79 17 2 2 0 0 0 96 2 48
2011 CS-01 85 15 0 0 0 0 0 100 0 13
2011 CS-02 86 14 0 0 0 0 0 100 0 22
2011 CS-03 64 27 9 0 0 0 0 91 0 11
2008 CS 78 16 2 2 0 0 2 96 2 49
2008 CS-01 83 8 0 8 0 0 0 92 8 12
2008 CS-02 76 20 0 0 0 0 4 100 0 25

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 52 10 5 5 0 10 79 11 21
2014 CS 19 29 10 14 19 5 5 53 37 21
2014 CS-02 25 25 0 17 25 8 0 55 45 12
2011 CS 40 29 4 8 4 4 10 80 15 48
2011 CS-01 54 23 15 0 0 0 8 83 0 13
2011 CS-02 45 27 0 9 5 5 9 84 16 22
2011 CS-03 18 45 0 18 0 9 9 78 22 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 33 5 10 0 0 0 86 10 21

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 29 19 0 0 0 0 81 0 21

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 57 19 10 14 0 0 0 76 14 21
2014 CS 33 38 19 10 0 0 0 71 10 21
2014 CS-02 33 50 8 8 0 0 0 83 8 12
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 33 14 14 5 5 0 65 20 21
2014 CS 14 38 24 14 0 10 0 58 16 21
2014 CS-02 17 42 25 17 0 0 0 58 17 12
2011 CS 23 25 31 6 4 10 0 53 12 48
2011 CS-01 15 38 38 0 8 0 0 54 8 13
2011 CS-02 32 23 23 9 0 14 0 63 11 22
2011 CS-03 18 9 36 9 9 18 0 33 22 11

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 29 38 10 5 0 0 48 14 21
2014 CS 14 48 19 14 5 0 0 62 19 21
2014 CS-02 17 42 25 8 8 0 0 58 17 12
2011 CS 19 40 23 8 8 2 0 60 17 48
2011 CS-01 23 23 38 0 15 0 0 46 15 13
2011 CS-02 23 41 9 18 5 5 0 67 24 22
2011 CS-03 9 45 36 0 9 0 0 55 9 11
2008 CS 12 49 24 8 2 4 0 64 11 49
2008 CS-01 8 50 8 17 8 8 0 64 27 12
2008 CS-02 12 44 32 8 0 4 0 58 8 25

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 0 43 33 5 5 14 0 50 11 21
2014 CS 10 48 14 14 5 10 0 63 21 21
2014 CS-02 8 50 17 8 8 8 0 64 18 12
2011 CS 8 46 27 13 2 4 0 57 15 48
2011 CS-01 8 38 38 8 8 0 0 46 15 13
2011 CS-02 5 59 14 14 0 9 0 70 15 22
2011 CS-03 18 27 36 18 0 0 0 45 18 11
2008 CS 4 55 18 10 4 8 0 64 16 49
2008 CS-01 0 67 17 0 8 8 0 73 9 12
2008 CS-02 4 44 16 20 4 12 0 55 27 25

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 48 24 10 5 0 0 62 14 21
2014 CS 14 43 14 10 5 14 0 67 17 21
2014 CS-02 17 42 17 8 8 8 0 64 18 12
2011 CS 19 38 15 17 6 6 0 60 24 48
2011 CS-01 15 38 31 0 8 8 0 58 8 13
2011 CS-02 23 36 5 23 5 9 0 65 30 22
2011 CS-03 9 45 9 27 9 0 0 55 36 11
2008 CS 16 45 10 12 4 10 2 70 19 49
2008 CS-01 17 25 8 8 17 25 0 56 33 12
2008 CS-02 20 44 8 16 0 8 4 73 18 25

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 67 10 5 0 5 0 85 5 21
2014 CS 10 48 10 24 0 10 0 63 26 21
2014 CS-02 8 67 8 8 0 8 0 82 9 12
2011 CS 10 56 19 10 4 0 0 67 15 48
2011 CS-01 15 69 8 0 8 0 0 85 8 13
2011 CS-02 9 59 18 14 0 0 0 68 14 22
2011 CS-03 9 36 27 18 9 0 0 45 27 11
2008 CS 16 43 31 4 4 2 0 60 8 49
2008 CS-01 8 50 25 8 8 0 0 58 17 12
2008 CS-02 16 36 36 4 4 4 0 54 8 25
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 48 14 0 0 0 0 86 0 21
2014 CS 33 52 10 5 0 0 0 86 5 21
2014 CS-02 33 58 8 0 0 0 0 92 0 12
2011 CS 17 54 15 10 2 2 0 72 13 48
2011 CS-01 8 69 15 0 0 8 0 83 0 13
2011 CS-02 27 55 5 9 5 0 0 82 14 22
2011 CS-03 9 36 36 18 0 0 0 45 18 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 52 19 0 0 10 0 79 0 21
2014 CS 24 57 10 0 0 10 0 89 0 21
2014 CS-02 25 58 8 0 0 8 0 91 0 12
2011 CS 27 40 21 6 6 0 0 67 13 48
2011 CS-01 15 38 31 8 8 0 0 54 15 13
2011 CS-02 36 45 14 5 0 0 0 82 5 22
2011 CS-03 27 27 18 9 18 0 0 55 27 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 43 0 5 0 0 0 95 5 21
2014 CS 24 76 0 0 0 0 0 100 0 21
2014 CS-02 33 67 0 0 0 0 0 100 0 12
2011 CS 29 33 13 17 0 8 0 68 18 48
2011 CS-01 31 23 15 15 0 15 0 64 18 13
2011 CS-02 27 23 18 23 0 9 0 55 25 22
2011 CS-03 27 64 0 9 0 0 0 91 9 11
2008 CS 16 41 14 14 6 6 2 62 22 49
2008 CS-01 17 33 8 17 0 17 8 67 22 12
2008 CS-02 16 36 20 12 12 4 0 54 25 25

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 43 24 0 0 19 0 71 0 21
2014 CS 19 43 24 5 5 5 0 65 10 21
2014 CS-02 25 25 33 8 8 0 0 50 17 12
2011 CS 6 48 19 8 4 15 0 63 15 48
2011 CS-01 0 46 23 8 0 23 0 60 10 13
2011 CS-02 9 45 18 9 5 14 0 63 16 22
2011 CS-03 9 45 18 9 9 9 0 60 20 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 14 5 24 5 19 0 59 35 21
2014 CS 19 24 10 29 10 10 0 47 42 21
2014 CS-02 25 25 17 25 8 0 0 50 33 12
2011 CS 8 33 15 13 10 21 0 53 29 48
2011 CS-01 8 54 8 0 8 23 0 80 10 13
2011 CS-02 9 14 9 18 18 32 0 33 53 22
2011 CS-03 9 36 36 18 0 0 0 45 18 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 62 24 0 10 5 0 0 86 14 21
2014 CS 43 52 5 0 0 0 0 95 0 21
2014 CS-02 50 50 0 0 0 0 0 100 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 81 19 0 0 0 0 0 100 0 21
2014 CS 43 33 14 5 0 5 0 80 5 21
2014 CS-02 58 25 8 8 0 0 0 83 8 12
2011 CS 52 42 2 0 2 0 2 96 2 48
2011 CS-01 38 54 0 0 0 0 8 100 0 13
2011 CS-02 64 32 0 0 5 0 0 95 5 22
2011 CS-03 45 45 9 0 0 0 0 91 0 11
2008 CS 51 43 4 0 0 0 2 96 0 49
2008 CS-01 67 25 8 0 0 0 0 92 0 12
2008 CS-02 40 52 4 0 0 0 4 96 0 25

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 48 14 5 5 0 0 76 10 21
2014 CS 10 38 19 24 5 5 0 50 30 21
2014 CS-02 8 33 33 25 0 0 0 42 25 12
2011 CS 27 40 17 10 6 0 0 67 17 48
2011 CS-01 31 38 23 8 0 0 0 69 8 13
2011 CS-02 27 45 18 5 5 0 0 73 9 22
2011 CS-03 18 36 9 27 9 0 0 55 36 11
2008 CS 18 37 24 10 8 2 0 56 19 49
2008 CS-01 17 42 25 8 0 8 0 64 9 12
2008 CS-02 16 36 24 12 12 0 0 52 24 25

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 19 10 14 33 14 0 33 55 21
2014 CS 5 14 19 19 38 5 0 20 60 21
2014 CS-02 8 25 8 25 33 0 0 33 58 12
2011 CS 8 10 27 19 29 2 4 20 51 48
2011 CS-01 0 8 31 15 31 8 8 9 55 13
2011 CS-02 14 18 18 18 27 0 5 33 48 22
2011 CS-03 9 0 36 27 27 0 0 9 55 11
2008 CS 6 18 20 22 29 2 2 26 53 49
2008 CS-01 17 17 25 17 25 0 0 33 42 12
2008 CS-02 0 8 28 16 40 4 4 9 61 25

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 48 24 5 0 0 0 71 5 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 43 10 0 0 5 0 90 0 21
2014 CS 38 33 19 0 0 10 0 79 0 21
2014 CS-02 58 17 17 0 0 8 0 82 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 38 5 5 0 0 0 90 5 21
2014 CS 38 38 14 5 0 5 0 80 5 21
2014 CS-02 50 33 8 0 0 8 0 91 0 12
2011 CS 29 52 10 2 4 2 0 83 6 48
2011 CS-01 23 46 15 0 8 8 0 75 8 13
2011 CS-02 36 55 9 0 0 0 0 91 0 22
2011 CS-03 27 55 0 9 9 0 0 82 18 11

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 57 38 0 5 0 0 0 95 5 21
2014 CS 43 48 5 5 0 0 0 90 5 21
2014 CS-02 50 42 8 0 0 0 0 92 0 12
2011 CS 38 45 9 4 4 0 0 83 9 47
2011 CS-01 42 50 0 0 8 0 0 92 8 12
2011 CS-02 45 41 9 5 0 0 0 86 5 22
2011 CS-03 27 45 9 9 9 0 0 73 18 11
2008 CS 33 55 10 0 2 0 0 88 2 49
2008 CS-01 25 58 17 0 0 0 0 83 0 12
2008 CS-02 32 52 12 0 4 0 0 84 4 25

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 38 14 10 0 0 0 76 10 21
2014 CS 33 43 19 5 0 0 0 76 5 21
2014 CS-02 58 17 25 0 0 0 0 75 0 12
2011 CS 31 50 10 4 4 0 0 81 8 48
2011 CS-01 38 54 0 0 8 0 0 92 8 13
2011 CS-02 32 50 14 5 0 0 0 82 5 22
2011 CS-03 27 45 9 9 9 0 0 73 18 11

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 43 5 14 0 0 0 81 14 21
2014 CS 29 62 10 0 0 0 0 90 0 21
2014 CS-02 42 50 8 0 0 0 0 92 0 12
2011 CS 31 54 4 6 4 0 0 85 10 48
2011 CS-01 31 62 0 0 8 0 0 92 8 13
2011 CS-02 32 55 5 9 0 0 0 86 9 22
2011 CS-03 27 45 9 9 9 0 0 73 18 11
2008 CS 33 43 18 4 0 2 0 77 4 49
2008 CS-01 50 25 17 0 0 8 0 82 0 12
2008 CS-02 20 52 20 8 0 0 0 72 8 25

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 33 5 10 14 10 0 68 26 21
2014 CS 24 43 5 14 5 10 0 74 21 21
2014 CS-02 33 42 0 8 8 8 0 82 18 12
2011 CS 44 35 6 6 4 4 0 83 11 48
2011 CS-01 46 31 8 0 8 8 0 83 8 13
2011 CS-02 41 36 5 14 0 5 0 81 14 22
2011 CS-03 45 36 9 0 9 0 0 82 9 11
2008 CS 31 35 18 8 8 0 0 65 16 49
2008 CS-01 50 33 8 0 8 0 0 83 8 12
2008 CS-02 20 28 24 16 12 0 0 48 28 25
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CS 20 30 50 20
2014 CS 24 38 38 21
2014 CS-02 25 50 25 12
2011 CS 19 58 23 48
2011 CS-01 23 62 15 13
2011 CS-02 14 64 23 22
2011 CS-03 18 55 27 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 24 76 21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 10 15 10 5 30 20 40 30 20
2014 CS 10 10 14 10 10 43 5 36 36 21
2014 CS-02 8 8 8 17 8 50 0 33 50 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 38 14 5 0 14 0 78 6 21
2014 CS 24 33 10 5 5 24 0 75 13 21
2014 CS-02 25 33 0 8 8 25 0 78 22 12
2011 CS 31 38 19 2 6 4 0 72 9 48
2011 CS-01 23 46 15 0 8 8 0 75 8 13
2011 CS-02 41 41 14 0 0 5 0 86 0 22
2011 CS-03 18 27 36 9 9 0 0 45 18 11
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 52 19 5 0 5 0 75 5 21
2014 CS 10 71 19 0 0 0 0 81 0 21
2014 CS-02 8 75 17 0 0 0 0 83 0 12
2011 CS 23 56 10 6 4 0 0 79 10 48
2011 CS-01 23 38 23 15 0 0 0 62 15 13
2011 CS-02 23 64 5 5 5 0 0 86 9 22
2011 CS-03 18 64 9 0 9 0 0 82 9 11
2008 CS 22 55 14 6 2 0 0 78 8 49
2008 CS-01 25 25 33 17 0 0 0 50 17 12
2008 CS-02 20 64 12 0 4 0 0 84 4 25

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 24 24 10 0 33 0 50 14 21
2014 CS 0 33 14 14 0 38 0 54 23 21
2014 CS-02 0 50 0 8 0 42 0 86 14 12
2011 CS 6 17 17 13 6 31 10 39 32 48
2011 CS-01 0 15 23 8 8 46 0 29 29 13
2011 CS-02 5 23 14 9 5 32 14 50 25 22
2011 CS-03 18 0 18 27 9 9 18 25 50 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 43 0 5 0 0 0 95 5 21
2014 CS 43 48 5 0 0 5 0 95 0 21
2014 CS-02 58 42 0 0 0 0 0 100 0 12
2011 CS 50 38 2 2 2 6 0 93 4 48
2011 CS-01 38 38 0 0 8 15 0 91 9 13
2011 CS-02 55 36 0 5 0 5 0 95 5 22
2011 CS-03 45 45 9 0 0 0 0 91 0 11
2008 CS 33 49 8 2 0 8 0 89 2 49
2008 CS-01 17 58 8 8 0 8 0 82 9 12
2008 CS-02 40 44 8 0 0 8 0 91 0 25

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 48 0 5 0 5 0 95 5 21
2014 CS 33 48 10 0 0 10 0 89 0 21
2014 CS-02 50 50 0 0 0 0 0 100 0 12
2011 CS 50 27 8 2 4 8 0 84 7 48
2011 CS-01 46 15 15 0 8 15 0 73 9 13
2011 CS-02 55 23 5 5 5 9 0 85 10 22
2011 CS-03 36 55 9 0 0 0 0 91 0 11
2008 CS 33 57 6 0 0 4 0 94 0 49
2008 CS-01 17 67 8 0 0 8 0 91 0 12
2008 CS-02 36 56 4 0 0 4 0 96 0 25
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 0 100 21
2014 CS 0 100 21
2014 CS-02 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 14 14 0 0 38 24 63 0 21
2014 CS 14 14 10 0 0 57 5 75 0 21
2014 CS-02 17 17 0 0 0 58 8 100 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 43 10 0 0 19 0 88 0 21
2014 CS 19 29 10 5 0 33 5 77 8 21
2014 CS-02 25 25 0 0 0 42 8 100 0 12
2011 CS 36 30 23 0 4 6 0 70 5 47
2011 CS-01 31 38 15 0 8 8 0 75 8 13
2011 CS-02 45 32 18 0 0 5 0 81 0 22
2011 CS-03 18 18 45 0 9 9 0 40 10 11
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 75 10 10 5 0 0 0 85 5 20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 33 19 19 10 0 0 52 29 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 33 29 14 5 0 0 52 19 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 24 29 29 10 0 0 33 38 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 48 29 14 5 0 0 5 80 5 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 38 33 5 0 0 0 62 5 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 38 24 0 5 0 0 71 5 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 43 14 14 5 0 0 67 19 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 33 19 5 0 0 0 76 5 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 48 14 14 0 0 0 71 14 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 71 10 5 5 10 0 0 81 14 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 81 5 5 10 0 0 0 86 10 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 57 29 5 5 5 0 0 86 10 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 62 19 10 10 0 0 0 81 10 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 70 10 5 5 0 0 10 89 6 20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 81 0 5 10 0 0 5 85 10 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 95 5 0 0 0 0 0 100 0 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 57 14 19 5 5 0 0 71 10 21

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 19 24 19 5 5 0 50 25 21

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 5 14 38 24 19 0 0 43 19 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 48 10 5 0 5 0 85 5 21

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 52 19 10 10 0 0 62 19 21
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 81 14 5 0 0 0 0 81 19 21
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