2017 Public Service Employee Survey Results for Canadian Space Agency by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	43	5	5	1	89	6	422
2017	Term	48	42	4	7	0	90	7	28
2014	Indeterminate (permanent)	45	42	5	7	1	87	8	423
2014	Term	41	55	0	4	0	96	4	18
2011	Indeterminate (permanent)	55	36	4	4	2	90	6	551
2011	Term	55	34	6	6	0	89	6	32
2011	Student	26	65	9	0	0	91	0	16
2008	Indeterminate (permanent)	53	38	3	5	1	91	7	504
2008	Term	62	23	8	0	8	85	8	13
2008	Student	37	37	15	11	0	74	11	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	60	29	6	2	0	0	1	91	3	421
2017	Term	56	19	3	19	0	3	0	78	19	28
2014	Indeterminate (permanent)	57	31	5	5	0	0	1	89	5	422
2014	Term	61	17	16	6	0	0	0	79	6	18
2011	Indeterminate (permanent)	60	28	4	5	2	1	0	89	7	551
2011	Term	70	17	6	7	0	0	0	87	7	32
2011	Student	65	29	0	6	0	0	0	94	6	16
2008	Indeterminate (permanent)	60	23	8	5	2	1	1	85	7	503
2008	Term	38	31	15	15	0	0	0	69	15	13
2008	Student	74	15	4	4	4	0	0	89	7	27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	31	8	10	3	1	79	13	422
2017	Term	41	16	7	25	12	0	57	36	28
2014	Indeterminate (permanent)	47	30	8	12	3	0	77	15	423
2014	Term	39	39	5	11	6	0	78	17	18
2011	Indeterminate (permanent)	49	30	8	9	3	1	79	12	551
2011	Term	44	31	6	14	3	3	76	18	32
2011	Student	71	23	6	0	0	0	94	0	16
2008	Indeterminate (permanent)	46	32	8	8	5	0	79	13	504
2008	Term	46	15	15	23	0	0	62	23	13
2008	Student	44	22	15	7	7	4	69	15	27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	50	34	8	5	3	84	8	421
2017	Term	60	29	0	7	4	89	11	28
2014	Indeterminate (permanent)	52	35	5	5	3	87	8	423
2014	Term	34	51	15	0	0	85	0	18
2011	Indeterminate (permanent)	51	36	5	6	2	86	8	551
2011	Term	52	27	12	6	3	79	9	32
2011	Student	40	35	14	6	6	74	11	16

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	43	8	6	2	0	83	8	422
2017	Term	48	26	6	10	11	0	74	20	28
2014	Indeterminate (permanent)	39	41	11	6	3	0	80	9	423
2014	Term	10	40	23	28	0	0	50	28	18
2011	Indeterminate (permanent)	43	40	10	4	2	1	83	7	551
2011	Term	38	36	14	6	3	3	76	9	32
2011	Student	29	42	20	9	0	0	71	9	16
2008	Indeterminate (permanent)	37	41	12	9	1	1	78	10	504
2008	Term	38	8	8	31	0	15	55	36	13
2008	Student	26	37	19	4	7	7	68	12	27

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	42	8	4	1	0	0	88	4	421
2017	Term	57	30	0	4	7	0	3	89	11	28
2014	Indeterminate (permanent)	39	44	9	6	2	0	0	83	7	423
2014	Term	29	54	6	11	0	0	0	83	11	18
2011	Indeterminate (permanent)	51	34	9	4	2	0	0	85	6	551
2011	Term	54	25	16	0	3	3	0	81	3	32
2011	Student	48	21	6	19	0	0	6	74	20	15
2008	Indeterminate (permanent)	44	40	7	7	1	0	0	85	8	504
2008	Term	62	23	8	8	0	0	0	85	8	13
2008	Student	48	37	7	4	4	0	0	85	7	27

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	40	6	4	1	0	89	5	422
2017	Term	51	32	3	7	3	3	86	11	28
2014	Indeterminate (permanent)	48	35	8	8	2	0	82	9	423
2014	Term	46	27	11	16	0	0	73	16	18
2011	Indeterminate (permanent)	49	38	6	4	3	0	87	7	551
2011	Term	58	22	14	3	3	0	80	6	32
2011	Student	17	68	6	9	0	0	85	9	16
2008	Indeterminate (permanent)	45	41	5	7	2	0	87	8	503
2008	Term	54	23	15	0	8	0	77	8	13
2008	Student	33	44	15	7	0	0	78	7	27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	60	34	4	1	1	94	2	421
2017	Term	74	15	7	0	3	90	3	28
2014	Indeterminate (permanent)	54	35	6	4	0	90	4	421
2014	Term	33	61	6	0	0	94	0	18

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	35	11	6	3	0	0	80	10	422
2017	Term	49	31	13	0	3	0	3	83	4	28
2014	Indeterminate (permanent)	36	37	15	6	3	0	1	75	10	423
2014	Term	23	44	11	11	5	6	0	72	17	18
2011	Indeterminate (permanent)	39	39	12	7	3	0	1	78	10	551
2011	Term	66	22	6	0	6	0	0	89	6	32
2011	Student	23	51	9	6	0	0	12	84	6	16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	26	9	10	4	1	6	75	15	420
2017	Term	35	16	11	0	19	10	10	63	24	28
2014	Indeterminate (permanent)	42	30	8	9	5	0	5	76	15	423
2014	Term	12	35	26	4	0	6	17	60	5	18
2011	Indeterminate (permanent)	44	28	8	8	6	0	6	77	15	551
2011	Term	45	17	6	3	9	7	13	78	15	32
2011	Student	9	6	34	14	9	6	23	20	32	16
2008	Indeterminate (permanent)	42	31	6	11	6	0	4	76	18	502
2008	Term	31	23	15	15	8	0	8	58	25	13
2008	Student	30	7	19	7	7	0	30	53	21	27

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	43	9	7	2	82	9	422
2017	Term	48	39	3	4	7	86	11	28
2014	Indeterminate (permanent)	35	41	12	8	3	76	11	423
2014	Term	11	44	23	22	0	55	22	18
2011	Indeterminate (permanent)	42	40	10	5	3	82	7	551
2011	Term	44	40	13	0	3	84	3	32
2011	Student	51	29	20	0	0	80	0	16
2008	Indeterminate (permanent)	40	39	12	8	2	79	10	501
2008	Term	54	38	0	0	8	92	8	13
2008	Student	56	33	0	7	4	89	11	27

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	41	13	15	7	65	21	422
2017	Term	32	45	10	9	3	77	13	28
2014	Indeterminate (permanent)	21	41	17	15	6	62	21	423
2014	Term	23	34	15	28	0	56	28	18
2011	Indeterminate (permanent)	25	39	18	13	6	64	19	550
2011	Term	34	44	6	13	3	78	16	32
2011	Student	28	57	14	0	0	86	0	16

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	46	13	9	5	0	0	74	14	422
2017	Term	22	38	22	7	7	0	3	63	15	28

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	40	11	5	3	0	0	81	9	420
2017	Term	57	26	10	0	7	0	0	83	7	28
2014	Indeterminate (permanent)	36	43	14	6	1	0	0	79	7	423
2014	Term	29	32	40	0	0	0	0	60	0	18
2011	Indeterminate (permanent)	40	43	8	5	3	1	0	84	7	551
2011	Term	54	33	6	5	0	0	3	89	5	32
2011	Student	43	37	9	0	6	0	6	85	6	16
2008	Indeterminate (permanent)	44	36	12	5	3	0	0	79	8	502
2008	Term	54	31	8	8	0	0	0	85	8	13
2008	Student	48	37	15	0	0	0	0	85	0	27

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	38	14	11	6	0	0	69	16	421
2017	Term	37	40	9	7	6	0	0	77	14	28

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	38	9	1	1	89	2	422
2017	Term	52	32	6	7	3	83	11	28
2014	Indeterminate (permanent)	59	29	9	2	1	88	4	423
2014	Term	29	61	10	0	0	90	0	18
2011	Indeterminate (permanent)	61	32	5	1	1	93	2	551
2011	Term	68	27	5	0	0	95	0	32
2011	Student	56	35	9	0	0	91	0	16

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	44	12	8	4	0	0	76	12	422
2017	Term	30	39	17	4	8	0	3	71	12	27
2014	Indeterminate (permanent)	25	46	14	9	6	0	0	71	15	423
2014	Term	12	52	27	10	0	0	0	63	10	18
2011	Indeterminate (permanent)	36	44	9	6	5	0	0	80	11	551
2011	Term	32	39	13	10	3	3	0	73	14	32
2011	Student	40	26	23	6	0	0	6	70	6	16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	37	12	12	4	72	16	422
2017	Term	49	27	7	7	10	76	17	28
2014	Indeterminate (permanent)	31	41	13	10	5	72	15	423
2014	Term	6	49	27	17	0	55	17	18

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	42	14	10	4	0	0	72	14	421
2017	Term	41	35	4	13	7	0	0	76	20	28
2014	Indeterminate (permanent)	30	41	16	10	3	0	0	71	13	423
2014	Term	6	55	33	6	0	0	0	61	6	18
2011	Indeterminate (permanent)	33	42	14	7	3	1	0	76	10	551
2011	Term	55	38	5	0	3	0	0	93	3	32
2011	Student	40	55	0	0	0	0	6	100	0	16

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	42	9	4	1	0	85	5	422
2017	Term	44	36	10	0	7	3	82	7	28
2014	Indeterminate (permanent)	46	36	12	4	2	0	82	6	423
2014	Term	17	56	16	11	0	0	73	11	18
2011	Indeterminate (permanent)	50	38	7	3	2	0	89	4	551
2011	Term	49	40	7	0	3	0	90	3	32
2011	Student	51	35	9	6	0	0	86	6	16
2008	Indeterminate (permanent)	45	43	6	5	1	0	88	6	503
2008	Term	46	54	0	0	0	0	100	0	13
2008	Student	44	44	0	7	4	0	89	11	27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	37	16	13	7	0	64	20	421
2017	Term	44	25	13	15	3	0	69	18	28
2014	Indeterminate (permanent)	26	40	19	9	5	0	67	14	423
2014	Term	11	50	10	29	0	0	62	29	18
2011	Indeterminate (permanent)	20	36	23	13	7	1	56	21	551
2011	Term	38	36	19	7	0	0	74	7	32
2011	Student	43	32	20	6	0	0	75	6	16
2008	Indeterminate (permanent)	15	31	27	15	12	0	46	27	504
2008	Term	23	46	8	8	15	0	69	23	13
2008	Student	44	33	19	4	0	0	78	4	27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	26	41	15	5	2	20	39	418
2017	Term	7	37	31	10	16	0	25	44	28
2014	Indeterminate (permanent)	13	33	34	15	4	1	19	46	422
2014	Term	5	55	17	11	11	0	22	60	18
2011	Indeterminate (permanent)	10	31	36	16	5	2	22	42	547
2011	Term	10	14	23	36	7	9	48	27	32
2011	Student	0	20	43	20	17	0	37	20	16
2008	Indeterminate (permanent)	15	35	31	13	4	1	18	51	503
2008	Term	0	54	15	8	15	8	25	58	13
2008	Student	0	19	41	22	15	4	38	19	27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	19	35	22	9	2	3	33	30	417
2017	Term	7	0	49	12	22	7	3	38	8	28
2014	Indeterminate (permanent)	16	25	32	16	6	1	3	24	43	422
2014	Term	10	27	29	18	11	0	6	30	39	18
2011	Indeterminate (permanent)	6	19	34	23	13	2	3	38	26	545
2011	Term	5	3	23	32	23	6	9	65	9	32
2011	Student	0	11	6	34	49	0	0	83	11	16
2008	Indeterminate (permanent)	14	34	26	15	8	2	2	23	49	503
2008	Term	8	23	23	31	8	0	8	42	33	13
2008	Student	0	4	22	41	26	4	4	72	4	27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	35	23	9	4	1	3	14	62	421
2017	Term	23	20	34	6	13	3	0	20	45	28
2014	Indeterminate (permanent)	33	29	23	9	4	1	2	13	63	423
2014	Term	21	11	45	12	6	0	6	19	34	18
2011	Indeterminate (permanent)	17	30	29	13	8	1	2	22	48	548
2011	Term	13	9	36	25	9	3	6	36	24	32
2011	Student	31	23	34	0	11	0	0	11	54	16
2008	Indeterminate (permanent)	22	32	28	12	4	1	2	16	55	504
2008	Term	23	0	54	15	8	0	0	23	23	13
2008	Student	15	30	15	15	7	7	11	27	55	27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	25	36	19	9	1	2	28	35	420
2017	Term	9	14	17	34	22	0	3	59	24	28
2014	Indeterminate (permanent)	9	25	39	20	5	0	2	25	34	423
2014	Term	4	29	36	19	12	0	0	31	34	17
2011	Indeterminate (permanent)	9	27	35	21	6	1	1	28	36	548
2011	Term	3	11	14	38	22	3	9	68	16	32
2011	Student	6	0	29	31	34	0	0	65	6	16
2008	Indeterminate (permanent)	14	33	34	12	6	0	1	18	48	504
2008	Term	15	0	46	31	0	0	8	33	17	13
2008	Student	0	15	19	37	15	7	7	61	17	27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	32	25	15	7	1	4	23	51	419
2017	Term	10	14	30	18	19	3	6	41	26	28
2014	Indeterminate (permanent)	21	33	27	11	4	0	4	16	57	422
2014	Term	15	46	17	11	6	0	6	17	64	18
2011	Indeterminate (permanent)	19	31	26	14	6	1	3	20	52	547
2011	Term	6	23	22	25	7	6	12	39	35	32
2011	Student	9	0	29	28	34	0	0	62	9	16
2008	Indeterminate (permanent)	23	31	25	13	5	0	3	19	56	504
2008	Term	8	15	31	31	8	0	8	42	25	13
2008	Student	0	0	33	22	30	7	7	61	0	27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	6	12	27	28	18	3	7	50	20	420
2017	Term	0	45	15	20	10	0	9	33	50	28
2014	Indeterminate (permanent)	4	13	27	31	18	2	6	53	18	422
2014	Term	12	10	40	0	18	0	21	22	28	18
2011	Indeterminate (permanent)	4	13	27	29	19	3	6	52	18	547
2011	Term	6	6	23	16	29	17	3	56	14	32
2011	Student	0	6	18	32	45	0	0	77	6	16
2008	Indeterminate (permanent)	12	20	28	25	10	1	4	37	34	503
2008	Term	8	23	8	38	8	8	8	55	36	13
2008	Student	0	4	7	22	19	30	19	79	7	27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	24	39	13	5	1	3	19	41	421
2017	Term	11	32	39	0	16	0	3	16	44	28
2014	Indeterminate (permanent)	15	29	36	11	6	1	3	17	45	422
2014	Term	22	5	39	29	0	0	6	31	28	18

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	62	26	5	5	1	1	89	6	422
2017	Term	55	23	0	19	4	0	78	22	28
2014	Indeterminate (permanent)	62	25	7	5	1	1	87	6	423
2014	Term	50	35	15	0	0	0	85	0	18
2011	Indeterminate (permanent)	60	25	6	8	1	0	85	9	551
2011	Term	64	19	0	17	0	0	83	17	32
2011	Student	46	49	0	5	0	0	95	5	16
2008	Indeterminate (permanent)	63	20	7	7	2	0	84	9	504
2008	Term	46	31	8	8	8	0	77	15	13
2008	Student	56	11	4	11	7	11	75	21	27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	36	13	8	6	6	5	69	16	422
2017	Term	33	25	19	3	7	3	10	67	11	28
2014	Indeterminate (permanent)	29	34	16	8	6	3	4	67	16	423
2014	Term	23	16	33	12	0	12	4	46	14	18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	36	10	5	3	1	0	83	7	422
2017	Term	54	17	10	6	11	0	3	73	17	28
2014	Indeterminate (permanent)	46	32	10	7	4	1	0	79	11	423
2014	Term	39	44	12	6	0	0	0	83	6	18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	41	12	4	2	2	1	81	6	422
2017	Term	44	40	3	3	6	0	3	87	10	28
2014	Indeterminate (permanent)	35	46	10	5	1	1	1	83	7	423
2014	Term	27	51	16	6	0	0	0	79	6	18
2011	Indeterminate (permanent)	40	41	9	6	3	1	1	82	9	550
2011	Term	46	32	9	10	0	0	3	81	11	32
2011	Student	66	14	14	0	0	6	0	85	0	16
2008	Indeterminate (permanent)	33	40	11	9	4	3	1	75	13	504
2008	Term	31	46	8	15	0	0	0	77	15	13
2008	Student	44	37	7	0	0	4	7	92	0	27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	35	11	8	5	9	1	73	15	421
2017	Term	44	24	0	13	10	3	6	75	25	28
2014	Indeterminate (permanent)	35	29	14	7	5	7	3	71	13	423
2014	Term	16	29	22	12	0	22	0	57	15	18
2011	Indeterminate (permanent)	38	32	11	7	6	6	1	75	14	550
2011	Term	43	22	20	3	3	9	0	72	6	32
2011	Student	34	20	18	0	0	28	0	75	0	16
2008	Indeterminate (permanent)	32	32	15	8	6	6	1	68	16	503
2008	Term	31	31	23	8	0	8	0	67	8	13
2008	Student	41	11	7	0	0	33	7	88	0	27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	20	21	12	6	22	6	44	26	422
2017	Term	3	13	16	10	14	35	9	30	41	28
2014	Indeterminate (permanent)	11	25	18	15	8	19	5	46	30	422
2014	Term	0	23	11	16	11	34	4	37	44	18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	38	8	4	1	87	5	422
2017	Term	64	23	3	6	3	87	10	28
2014	Indeterminate (permanent)	46	40	9	3	1	86	5	423
2014	Term	49	51	0	0	0	100	0	18

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	40	11	6	2	1	0	81	8	422
2017	Term	39	25	15	10	7	3	0	66	18	28
2014	Indeterminate (permanent)	37	41	10	8	3	1	0	79	11	423
2014	Term	15	45	18	17	0	5	0	64	18	18
2011	Indeterminate (permanent)	36	36	14	9	5	1	0	72	14	551
2011	Term	52	30	10	5	3	0	0	82	7	32
2011	Student	55	31	14	0	0	0	0	86	0	16
2008	Indeterminate (permanent)	28	36	16	13	7	0	0	64	20	503
2008	Term	8	23	15	38	8	0	8	33	50	13
2008	Student	67	19	7	4	4	0	0	85	7	27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	48	36	9	4	1	2	0	86	5	422
2017	Term	38	45	7	0	7	0	3	86	7	28
2014	Indeterminate (permanent)	44	36	11	3	3	3	0	82	6	423
2014	Term	33	44	12	0	5	6	0	82	6	18
2011	Indeterminate (permanent)	42	34	13	6	3	1	0	78	9	551
2011	Term	62	20	15	0	3	0	0	82	3	32
2011	Student	71	20	9	0	0	0	0	91	0	16
2008	Indeterminate (permanent)	35	33	17	8	5	2	1	69	13	504
2008	Term	23	31	15	23	8	0	0	54	31	13
2008	Student	63	26	7	0	4	0	0	89	4	27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	38	8	5	2	1	85	7	422
2017	Term	32	55	6	0	7	0	87	7	28
2014	Indeterminate (permanent)	40	39	11	6	3	1	80	9	422
2014	Term	26	46	17	6	5	0	72	11	18
2011	Indeterminate (permanent)	40	39	12	6	3	0	79	9	551
2011	Term	51	32	10	5	3	0	82	7	32
2011	Student	66	26	9	0	0	0	91	0	16
2008	Indeterminate (permanent)	34	34	14	12	6	0	68	17	504
2008	Term	8	46	8	23	15	0	54	38	13
2008	Student	58	27	4	12	0	0	85	12	26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	80	15	3	2	0	0	95	2	421
2017	Term	54	39	0	3	3	0	93	7	28
2014	Indeterminate (permanent)	78	15	2	3	1	1	94	4	423
2014	Term	67	17	11	5	0	0	84	5	18
2011	Indeterminate (permanent)	79	14	2	2	1	0	94	4	551
2011	Term	81	13	6	0	0	0	94	0	32
2011	Student	77	14	9	0	0	0	91	0	16
2008	Indeterminate (permanent)	83	10	2	3	1	1	94	4	502
2008	Term	54	31	0	0	8	8	92	8	13
2008	Student	93	7	0	0	0	0	100	0	27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	29	9	5	2	5	3	83	8	422
2017	Term	50	30	0	0	7	11	3	92	8	28
2014	Indeterminate (permanent)	40	29	9	7	5	5	4	76	14	423
2014	Term	44	34	10	0	11	0	0	79	11	18
2011	Indeterminate (permanent)	43	32	7	7	4	3	3	80	12	551
2011	Term	61	14	13	3	0	3	6	83	3	32
2011	Student	63	17	20	0	0	0	0	80	0	16

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	60	28	5	4	2	1	0	89	6	422
2017	Term	63	23	4	3	7	0	0	86	10	28

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	58	29	7	3	2	2	0	88	5	422
2017	Term	41	35	10	0	14	0	0	76	14	28

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	29	10	5	3	0	0	82	8	422
2017	Term	35	41	7	4	10	0	3	78	14	28
2014	Indeterminate (permanent)	46	34	12	5	3	0	0	80	8	423
2014	Term	39	33	6	11	5	5	0	76	17	18

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	34	21	7	2	3	11	64	11	147
2014	Indeterminate (permanent)	19	43	14	7	2	2	13	72	11	131

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	36	21	11	5	5	0	61	17	422
2017	Term	44	17	9	4	10	13	3	72	16	28
2014	Indeterminate (permanent)	23	41	19	7	4	5	0	68	12	423
2014	Term	34	39	6	4	5	11	0	83	11	18
2011	Indeterminate (permanent)	22	34	20	11	5	8	0	61	17	551
2011	Term	34	42	9	7	3	6	0	80	11	32
2011	Student	39	41	9	0	0	11	0	90	0	16

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	32	27	15	8	2	0	50	23	422
2017	Term	22	41	6	11	14	3	3	67	26	28
2014	Indeterminate (permanent)	18	41	22	12	5	3	0	61	17	423
2014	Term	17	35	27	15	0	6	0	56	16	18
2011	Indeterminate (permanent)	22	37	22	11	6	2	0	60	17	551
2011	Term	29	43	17	0	7	3	0	75	8	32
2011	Student	34	46	9	0	0	11	0	90	0	16
2008	Indeterminate (permanent)	17	39	22	12	8	2	0	57	21	504
2008	Term	8	46	23	15	0	8	0	58	17	13
2008	Student	37	41	15	0	4	4	0	81	4	27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	31	30	15	9	5	0	42	26	422
2017	Term	19	21	27	10	14	3	6	44	26	28
2014	Indeterminate (permanent)	11	36	27	15	5	5	0	50	22	423
2014	Term	17	29	33	10	5	6	0	49	16	18
2011	Indeterminate (permanent)	11	38	22	18	7	5	0	51	26	551
2011	Term	15	40	16	6	7	13	3	65	16	32
2011	Student	11	48	15	6	0	20	0	75	7	16
2008	Indeterminate (permanent)	7	32	26	19	9	6	0	42	30	503
2008	Term	8	46	31	8	0	8	0	58	8	13
2008	Student	19	41	7	11	0	19	4	76	14	27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	33	23	16	7	3	0	52	24	422
2017	Term	31	26	12	3	21	4	3	61	26	28
2014	Indeterminate (permanent)	19	40	20	10	6	5	0	62	17	423
2014	Term	23	29	22	6	11	9	0	57	19	18
2011	Indeterminate (permanent)	22	39	16	12	7	3	0	63	20	551
2011	Term	26	38	23	0	7	6	0	68	8	32
2011	Student	26	41	11	6	0	17	0	80	7	16
2008	Indeterminate (permanent)	16	38	19	15	7	5	0	57	23	504
2008	Term	8	54	15	0	15	8	0	67	17	13
2008	Student	19	30	7	19	0	22	4	65	25	27

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	45	18	13	7	2	0	61	20	420
2017	Term	22	38	20	7	10	0	3	62	18	28
2014	Indeterminate (permanent)	16	38	25	14	5	2	0	56	19	423
2014	Term	23	34	28	10	0	6	0	60	10	18
2011	Indeterminate (permanent)	14	42	20	16	7	1	0	56	23	549
2011	Term	19	49	11	13	3	5	0	71	17	32
2011	Student	11	66	12	0	0	11	0	87	0	16
2008	Indeterminate (permanent)	15	39	23	13	9	1	0	55	22	504
2008	Term	23	38	15	23	0	0	0	62	23	13
2008	Student	19	30	19	11	4	15	4	59	18	27

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	45	14	13	6	1	0	67	19	420
2017	Term	33	41	3	7	14	0	3	76	21	28
2014	Indeterminate (permanent)	24	45	17	10	4	0	0	70	13	423
2014	Term	35	38	16	6	0	6	0	77	6	18
2011	Indeterminate (permanent)	19	42	15	18	6	1	0	61	24	550
2011	Term	20	54	13	10	0	3	0	76	11	32
2011	Student	48	20	15	11	0	6	0	73	12	16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	33	49	11	2	1	4	0	85	4	421
2017	Term	44	30	10	4	3	3	6	82	8	28
2014	Indeterminate (permanent)	35	43	10	5	1	5	1	83	7	423
2014	Term	27	50	22	0	0	0	0	78	0	18
2011	Indeterminate (permanent)	32	42	14	5	2	4	0	78	8	550
2011	Term	30	54	3	5	0	9	0	92	5	32
2011	Student	45	32	11	0	0	11	0	87	0	16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	43	12	7	2	1	0	78	10	421
2017	Term	43	36	7	4	3	7	0	85	8	28
2014	Indeterminate (permanent)	38	43	10	5	2	1	0	82	8	423
2014	Term	33	62	5	0	0	0	0	95	0	18
2011	Indeterminate (permanent)	39	38	9	8	3	3	1	80	11	550
2011	Term	40	41	12	0	0	7	0	87	0	32
2011	Student	17	11	20	20	0	11	20	41	29	16
2008	Indeterminate (permanent)	24	36	14	13	7	4	1	64	21	504
2008	Term	15	54	8	15	0	8	0	75	17	13
2008	Student	37	30	19	7	7	0	0	67	15	27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	44	18	8	3	5	0	70	11	420
2017	Term	37	23	27	0	7	6	0	63	8	28
2014	Indeterminate (permanent)	33	45	12	5	3	2	0	80	8	423
2014	Term	27	34	16	17	0	6	0	65	18	18
2011	Indeterminate (permanent)	21	44	15	9	5	5	0	70	15	550
2011	Term	17	52	15	5	0	12	0	78	5	32
2011	Student	17	45	20	0	6	6	6	71	7	16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	27	17	17	12	10	2	47	33	420
2017	Term	29	6	17	6	11	27	3	51	25	28
2014	Indeterminate (permanent)	15	28	19	15	12	9	2	48	31	423
2014	Term	16	23	17	28	0	17	0	47	33	18
2011	Indeterminate (permanent)	12	25	21	14	10	16	2	46	30	551
2011	Term	19	25	17	16	0	21	3	57	21	32
2011	Student	11	29	11	6	0	11	31	71	10	16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	34	5	5	1	0	88	6	422
2017	Term	48	31	7	11	3	0	79	14	28
2014	Indeterminate (permanent)	48	38	6	6	1	1	87	7	422
2014	Term	45	40	5	10	0	0	84	10	18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	60	30	4	3	0	2	0	93	3	422
2017	Term	48	20	7	6	15	0	3	71	22	28
2014	Indeterminate (permanent)	59	30	6	3	0	1	0	91	3	423
2014	Term	44	33	6	6	0	12	0	87	6	18
2011	Indeterminate (permanent)	60	30	5	2	1	1	1	92	3	551
2011	Term	67	23	0	7	0	3	0	92	8	32
2011	Student	51	29	20	0	0	0	0	80	0	16
2008	Indeterminate (permanent)	62	26	6	2	1	1	2	90	3	503
2008	Term	46	8	15	8	8	0	15	64	18	13
2008	Student	44	30	0	11	0	4	11	87	13	27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	43	14	10	7	1	0	69	17	421
2017	Term	46	20	17	3	11	4	0	68	14	27
2014	Indeterminate (permanent)	25	40	18	9	7	1	0	65	17	423
2014	Term	10	40	22	22	0	6	0	53	23	18
2011	Indeterminate (permanent)	31	37	13	12	6	1	0	69	18	551
2011	Term	33	39	15	10	3	0	0	72	13	32
2011	Student	17	46	11	14	6	6	0	67	21	16
2008	Indeterminate (permanent)	21	36	17	14	11	1	0	58	25	504
2008	Term	8	15	15	46	0	8	8	27	55	13
2008	Student	37	26	11	7	0	7	11	77	9	27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	20	18	26	23	2	2	32	50	420
2017	Term	23	15	10	16	14	7	15	49	38	28
2014	Indeterminate (permanent)	7	19	17	25	28	2	2	28	55	423
2014	Term	0	23	28	34	16	0	0	23	50	18
2011	Indeterminate (permanent)	12	22	18	21	24	2	2	35	46	551
2011	Term	0	33	25	11	18	0	13	38	33	32
2011	Student	0	23	28	6	9	0	34	35	22	16
2008	Indeterminate (permanent)	11	25	15	24	23	1	1	36	49	504
2008	Term	8	15	31	23	8	0	15	27	36	13
2008	Student	15	15	7	0	15	7	41	57	29	27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	39	24	9	6	4	0	59	16	421
2017	Term	16	50	16	7	7	3	0	69	15	28

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	43	10	3	1	2	0	85	4	421
2017	Term	45	45	0	0	3	3	3	96	4	28
2014	Indeterminate (permanent)	43	37	13	3	1	3	0	83	4	423
2014	Term	33	45	16	0	0	6	0	83	0	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	43	13	3	2	1	82	5	422
2017	Term	45	27	15	3	7	3	74	11	28
2014	Indeterminate (permanent)	42	40	10	4	2	2	83	6	423
2014	Term	39	50	12	0	0	0	88	0	18
2011	Indeterminate (permanent)	37	44	10	3	3	3	84	6	551
2011	Term	45	42	10	3	0	0	87	3	32
2011	Student	62	29	9	0	0	0	91	0	16

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	46	40	8	3	2	0	86	5	422
2017	Term	60	26	7	0	6	0	86	6	28
2014	Indeterminate (permanent)	50	37	8	3	3	0	87	5	421
2014	Term	40	50	10	0	0	0	90	0	18
2011	Indeterminate (permanent)	45	42	7	4	2	0	87	5	550
2011	Term	45	49	3	0	3	0	94	3	32
2011	Student	68	23	9	0	0	0	91	0	16
2008	Indeterminate (permanent)	32	46	12	7	3	0	78	10	504
2008	Term	15	62	23	0	0	0	77	0	13
2008	Student	56	30	7	0	0	7	92	0	27

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	33	18	6	4	72	10	421
2017	Term	39	31	14	7	10	69	17	28
2014	Indeterminate (permanent)	36	39	15	7	4	75	11	423
2014	Term	43	35	16	6	0	78	6	18
2011	Indeterminate (permanent)	41	39	13	4	4	79	8	551
2011	Term	55	20	13	9	3	75	12	32
2011	Student	51	26	18	6	0	77	6	16

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	38	17	8	3	72	11	422
2017	Term	38	34	11	7	10	72	17	28
2014	Indeterminate (permanent)	33	41	14	8	3	75	11	423
2014	Term	23	55	16	6	0	78	6	18
2011	Indeterminate (permanent)	37	41	12	5	4	79	9	551
2011	Term	46	36	6	9	3	82	12	32
2011	Student	60	34	0	6	0	94	6	16
2008	Indeterminate (permanent)	28	42	17	10	2	70	12	504
2008	Term	23	46	31	0	0	69	0	13
2008	Student	41	48	7	4	0	89	4	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	29	16	7	5	2	0	71	12	422
2017	Term	39	17	6	10	10	7	12	68	25	28
2014	Indeterminate (permanent)	41	29	14	9	4	3	0	73	13	423
2014	Term	39	29	10	12	0	11	0	75	13	18
2011	Indeterminate (permanent)	45	25	12	8	5	5	0	74	13	551
2011	Term	52	19	9	16	0	0	5	74	17	32
2011	Student	71	18	0	0	11	0	0	89	11	16
2008	Indeterminate (permanent)	34	29	17	11	6	3	0	65	18	504
2008	Term	31	62	0	0	8	0	0	92	8	13
2008	Student	48	30	15	7	0	0	0	78	7	27

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	21	50	29	419
2017	Term	31	47	22	28
2014	Indeterminate (permanent)	16	49	35	423
2014	Term	17	34	50	18
2011	Indeterminate (permanent)	19	57	24	551
2011	Term	28	46	26	32
2011	Student	66	34	0	16

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	16	35	35	11	0	3	88
2014	Indeterminate (permanent)	20	32	32	16	9999	0	67
2011	Indeterminate (permanent)	21	30	37	8	9999	3	105
2011	Student	0	0	0	26	9999	74	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	13	87	422
2014	Indeterminate (permanent)	17	83	422

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	47	55
2014	Indeterminate (permanent)	51	71

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	57	55
2014	Indeterminate (permanent)	59	71

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	55
2014	Indeterminate (permanent)	0	71

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	55

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	54
2014	Indeterminate (permanent)	38	71

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	43	54
2014	Indeterminate (permanent)	35	71

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	52	54
2014	Indeterminate (permanent)	50	71

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	40	54
2014	Indeterminate (permanent)	36	71

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	37	54
2014	Indeterminate (permanent)	24	71

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	58	54
2014	Indeterminate (permanent)	58	71

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	31	54
2014	Indeterminate (permanent)	18	71

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	34	54
2014	Indeterminate (permanent)	42	71

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	20	54
2014	Indeterminate (permanent)	24	71

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	54
2014	Indeterminate (permanent)	8	71

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	69	54
2014	Indeterminate (permanent)	53	71

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	54
2014	Indeterminate (permanent)	31	71

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	54
2014	Indeterminate (permanent)	13	71

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	54
2014	Indeterminate (permanent)	24	71

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	54
2014	Indeterminate (permanent)	16	71

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	54
2014	Indeterminate (permanent)	21	71

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	54
2014	Indeterminate (permanent)	28	71

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	52
2014	Indeterminate (permanent)	12	67

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	52
2014	Indeterminate (permanent)	18	67

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	52
2014	Indeterminate (permanent)	11	67

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	52
2014	Indeterminate (permanent)	14	67

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	52
2014	Indeterminate (permanent)	17	67

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	52
2014	Indeterminate (permanent)	11	67

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	52
2014	Indeterminate (permanent)	8	67

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	52
2014	Indeterminate (permanent)	8	67

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	52
2014	Indeterminate (permanent)	13	67

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	52
2014	Indeterminate (permanent)	10	67

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	52
2014	Indeterminate (permanent)	16	67

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	52
2014	Indeterminate (permanent)	38	67

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	52

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	46	52
2014	Indeterminate (permanent)	40	67

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	52
2014	Indeterminate (permanent)	15	67

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	98	2	54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	14	18	14	7	5	33	8	55	22	421
2017	Term	6	7	3	0	3	51	29	67	17	28
2014	Indeterminate (permanent)	16	19	15	9	5	30	6	55	21	422
2014	Term	6	6	28	5	6	44	4	23	22	18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	41	16	6	3	6	0	74	9	421
2017	Term	23	31	13	4	3	16	10	73	10	28
2014	Indeterminate (permanent)	34	42	11	5	3	5	0	80	9	422
2014	Term	21	34	34	0	0	10	0	62	0	18
2011	Indeterminate (permanent)	30	40	12	6	3	9	0	77	10	550
2011	Term	35	45	0	3	3	15	0	93	7	32
2011	Student	29	49	11	0	0	6	6	87	0	16

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	52	12	4	1	1	5	81	6	422
2017	Term	13	46	10	10	10	3	7	66	22	28
2014	Indeterminate (permanent)	23	54	15	4	0	1	4	81	4	423
2014	Term	0	62	10	23	0	0	5	65	24	18
2011	Indeterminate (permanent)	26	51	11	5	2	1	4	82	7	549
2011	Term	6	58	17	14	0	0	5	67	15	32
2011	Student	6	9	20	6	12	6	43	28	33	16
2008	Indeterminate (permanent)	25	50	12	8	1	0	4	78	9	502
2008	Term	8	38	8	23	0	0	23	60	30	13
2008	Student	11	11	4	7	15	7	44	46	46	27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	22	19	6	3	31	8	55	13	421
2017	Term	6	3	22	0	10	40	18	23	24	28
2014	Indeterminate (permanent)	9	23	24	5	2	29	8	50	11	423
2014	Term	0	34	11	6	0	28	21	67	12	18
2011	Indeterminate (permanent)	7	16	21	7	4	35	9	42	20	550
2011	Term	0	11	22	10	7	36	13	23	35	32
2011	Student	0	0	35	6	0	23	37	0	14	16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	36	8	1	0	6	5	90	2	422
2017	Term	29	35	3	0	3	22	7	91	5	28
2014	Indeterminate (permanent)	44	38	6	2	0	5	4	90	3	423
2014	Term	21	46	5	0	5	23	0	87	7	18
2011	Indeterminate (permanent)	42	34	8	4	1	7	4	86	6	550
2011	Term	44	38	6	0	0	9	5	93	0	32
2011	Student	6	17	15	0	0	17	46	61	0	16
2008	Indeterminate (permanent)	36	39	12	3	1	6	3	82	4	503
2008	Term	8	46	15	8	0	8	15	70	10	13
2008	Student	26	7	4	0	0	22	41	90	0	27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	34	12	2	0	10	5	82	3	422
2017	Term	31	23	9	0	3	26	7	81	5	28
2014	Indeterminate (permanent)	34	40	9	1	1	12	4	87	2	422
2014	Term	15	46	0	0	0	39	0	100	0	18
2011	Indeterminate (permanent)	36	34	11	2	1	11	4	83	4	550
2011	Term	36	29	16	0	3	11	5	78	3	32
2011	Student	6	20	6	0	0	23	46	82	0	16
2008	Indeterminate (permanent)	32	40	13	6	2	4	3	77	9	502
2008	Term	23	31	15	8	0	0	23	70	10	13
2008	Student	19	4	11	4	0	26	37	60	10	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	7	93	422
2014	Indeterminate (permanent)	7	93	421
2014	Term	0	100	18

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	28
2014	Indeterminate (permanent)	33	30

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	90	28
2014	Indeterminate (permanent)	74	30

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	28
2014	Indeterminate (permanent)	0	30

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	28
2014	Indeterminate (permanent)	0	30

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	28
2014	Indeterminate (permanent)	17	29

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	28
2014	Indeterminate (permanent)	17	29

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	28

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	28

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	28
2014	Indeterminate (permanent)	33	29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	28
2014	Indeterminate (permanent)	0	29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	28

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	28
2014	Indeterminate (permanent)	0	29

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	28
2014	Indeterminate (permanent)	17	29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	28
2014	Indeterminate (permanent)	0	29

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	28
2014	Indeterminate (permanent)	41	29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	28
2014	Indeterminate (permanent)	33	30

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	57	28
2014	Indeterminate (permanent)	51	30

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	27

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	27
2014	Indeterminate (permanent)	0	28

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	27
2014	Indeterminate (permanent)	0	28

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	27

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	27
2014	Indeterminate (permanent)	21	28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	56	27
2014	Indeterminate (permanent)	49	28

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	27
2014	Indeterminate (permanent)	0	28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	56	27
2014	Indeterminate (permanent)	42	28

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	27

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	27
2014	Indeterminate (permanent)	19	28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	96	4	27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	16	17	3	2	40	6	59	9	421
2017	Term	13	0	10	0	3	51	22	49	13	28
2014	Indeterminate (permanent)	15	16	15	2	2	42	7	62	9	422
2014	Term	6	12	17	0	0	61	4	51	0	18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	39	14	2	2	9	0	80	4	421
2017	Term	33	21	7	4	3	29	3	79	10	28
2014	Indeterminate (permanent)	31	35	14	3	1	14	1	78	5	422
2014	Term	16	46	11	6	0	22	0	79	7	18
2011	Indeterminate (permanent)	34	40	12	3	2	8	0	81	5	550
2011	Term	33	52	5	0	0	10	0	95	0	32
2011	Student	45	34	15	0	0	6	0	85	0	16

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	26	12	8	4	0	3	75	13	419
2017	Term	26	33	21	7	13	0	0	59	20	28

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	25	26	23	15	0	1	35	38	420
2017	Term	20	19	20	7	28	0	6	42	37	28

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	28	27	21	10	0	2	41	31	418
2017	Term	37	17	17	14	10	0	6	57	25	28

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	11	21	28	22	15	0	2	33	38	421
2017	Term	19	29	22	16	3	3	6	54	22	28

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	32	20	10	4	0	5	65	14	421
2017	Term	35	26	10	0	15	0	13	71	17	28

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	31	28	10	5	0	0	58	14	420
2017	Term	19	25	27	14	15	0	0	44	29	28

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	32	25	14	6	1	1	55	20	419
2017	Term	35	30	20	11	3	0	0	65	15	28

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	34	23	18	11	0	1	48	29	421
2017	Term	25	31	14	17	7	0	6	60	25	28

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	34	25	13	7	0	1	55	20	421
2017	Term	31	25	24	7	7	0	6	60	15	28

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	32	22	12	6	1	3	58	19	421
2017	Term	34	30	10	10	7	3	6	71	18	28

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	22	5	2	2	0	1	91	4	421
2017	Term	80	13	3	0	4	0	0	93	4	28

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	71	12	6	3	3	1	4	87	7	420
2017	Term	85	7	4	3	0	0	0	93	3	28

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	26	11	4	2	0	3	83	6	420
2017	Term	70	17	10	0	3	0	0	87	3	28

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	61	18	9	5	4	0	3	81	10	422
2017	Term	60	23	3	4	11	0	0	83	14	27

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	57	12	5	1	0	0	24	91	2	420
2017	Term	42	12	13	0	0	0	33	80	0	28

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	15	4	2	0	1	7	92	3	419
2017	Term	77	7	7	0	0	0	9	93	0	28

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	76	12	5	1	2	0	4	92	3	422
2017	Term	31	16	17	10	26	0	0	47	36	28

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	25	13	3	1	0	2	82	4	421
2017	Term	52	21	14	3	7	0	3	75	10	28

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	26	39	20	6	0	0	34	26	422
2017	Term	15	24	44	13	3	0	0	39	17	28

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	5	20	41	21	12	0	1	33	25	422
2017	Term	7	10	32	31	16	0	3	49	18	28

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	48	13	5	1	3	0	80	7	421
2017	Term	26	38	16	7	7	7	0	68	15	28

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	41	20	16	5	1	0	59	21	421
2017	Term	19	51	3	13	9	4	0	74	23	28

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	11	89	420
2014	Indeterminate (permanent)	10	90	422
2014	Term	0	100	18

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	80	20	49
2014	Indeterminate (permanent)	83	17	41

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	66	20	6	8	0	0	0	87	8	39
2014	Indeterminate (permanent)	61	18	12	6	3	0	0	79	9	34

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	54	20	9	4	4	8	1	60	40	422
2017	Term	38	20	27	6	3	6	0	40	60	28

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	153
2017	Term	53	17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	25	153
2017	Term	18	17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	153
2017	Term	6	17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	153
2017	Term	36	17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	153
2017	Term	6	17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	35	153
2017	Term	46	17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	17	52	16	6	5	4	154
2017	Term	11	59	6	23	0	0	17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	25	16	11	3	0	14	65	16	158
2017	Term	22	24	25	12	6	0	11	52	21	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	10	11	15	7	15	6	37	37	38	158
2017	Term	23	0	18	7	18	0	34	35	38	17

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Space Agency by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)