2017 Public Service Employee Survey Results for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	42	2	0	2	96	2	50
2017	AS-01	52	42	0	0	6	94	6	17
2017	AS-02	27	64	9	0	0	91	0	11
2017	AS-04	54	46	0	0	0	100	0	13
2014	AS	62	32	4	2	0	94	2	50
2014	AS-01	59	35	5	0	0	95	0	20
2014	AS-02	40	40	10	10	0	80	10	10
2011	AS	80	17	1	1	0	97	1	70
2011	AS-01	74	22	4	0	0	96	0	27
2011	AS-02	91	0	0	9	0	91	9	11
2011	AS-04	85	15	0	0	0	100	0	13
2008	AS	73	22	4	2	0	94	2	51
2008	AS-01	60	35	5	0	0	95	0	20
2008	AS-02	90	10	0	0	0	100	0	10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	41	0	0	100	0	49
2017	AS-01	63	37	0	0	100	0	16
2017	AS-02	45	55	0	0	100	0	11
2017	AS-04	61	39	0	0	100	0	13
2014	AS	70	26	0	4	96	4	50
2014	AS-01	65	30	0	5	95	5	20
2014	AS-02	70	30	0	0	100	0	10
2011	AS	73	23	1	3	96	3	70
2011	AS-01	78	19	4	0	96	0	27
2011	AS-02	82	18	0	0	100	0	11
2011	AS-04	69	31	0	0	100	0	13
2008	AS	71	22	4	4	92	4	51
2008	AS-01	60	30	0	10	90	10	20
2008	AS-02	100	0	0	0	100	0	10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	44	6	9	0	85	9	50
2017	AS-01	29	46	6	19	0	75	19	17
2017	AS-02	36	55	0	9	0	91	9	11
2017	AS-04	38	54	8	0	0	92	0	13
2014	AS	46	44	4	6	0	90	6	50
2014	AS-01	44	46	0	10	0	90	10	20
2014	AS-02	60	40	0	0	0	100	0	10
2011	AS	51	30	6	11	1	81	13	70
2011	AS-01	48	30	4	15	4	78	19	27
2011	AS-02	55	27	9	9	0	82	9	11
2011	AS-04	62	15	0	23	0	77	23	13
2008	AS	39	35	10	14	2	75	16	51
2008	AS-01	35	40	10	10	5	75	15	20
2008	AS-02	40	40	0	20	0	80	20	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	33	2	0	7	91	7	49
2017	AS-01	41	46	0	0	13	87	13	17
2017	AS-02	82	9	9	0	0	91	0	11
2017	AS-04	41	51	0	0	8	92	8	12
2014	AS	66	28	0	6	0	94	6	50
2014	AS-01	59	41	0	0	0	100	0	20
2014	AS-02	60	20	0	20	0	80	20	10
2011	AS	63	24	4	6	3	87	9	70
2011	AS-01	52	37	7	4	0	89	4	27
2011	AS-02	73	18	0	9	0	91	9	11
2011	AS-04	85	15	0	0	0	100	0	13

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	32	8	2	7	2	83	9	50
2017	AS-01	35	35	12	0	13	6	74	14	17
2017	AS-02	64	9	9	9	9	0	73	18	11
2017	AS-04	39	61	0	0	0	0	100	0	13
2014	AS	58	24	6	12	0	0	82	12	50
2014	AS-01	49	30	5	15	0	0	80	15	20
2014	AS-02	70	10	10	10	0	0	80	10	10
2011	AS	49	39	7	6	0	0	87	6	70
2011	AS-01	44	37	11	7	0	0	81	7	27
2011	AS-02	55	36	9	0	0	0	91	0	11
2011	AS-04	46	38	8	8	0	0	85	8	13
2008	AS	63	24	10	4	0	0	86	4	51
2008	AS-01	55	15	25	5	0	0	70	5	20
2008	AS-02	80	10	0	10	0	0	90	10	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	44	6	11	4	0	2	79	15	50
2017	AS-01	23	40	12	7	12	0	6	67	21	17
2017	AS-02	36	45	0	18	0	0	0	82	18	11
2017	AS-04	30	61	0	9	0	0	0	91	9	13
2014	AS	39	46	8	6	0	0	0	86	6	50
2014	AS-01	34	46	5	15	0	0	0	80	15	20
2014	AS-02	30	50	20	0	0	0	0	80	0	10
2011	AS	49	39	6	6	0	1	0	88	6	70
2011	AS-01	44	48	0	4	0	4	0	96	4	27
2011	AS-02	64	18	18	0	0	0	0	82	0	11
2011	AS-04	38	46	8	8	0	0	0	85	8	13
2008	AS	39	41	14	6	0	0	0	80	6	51
2008	AS-01	30	40	20	10	0	0	0	70	10	20
2008	AS-02	60	30	10	0	0	0	0	90	0	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	46	2	12	2	2	83	15	50
2017	AS-01	17	47	6	19	6	6	68	26	17
2017	AS-02	45	36	0	18	0	0	82	18	11
2017	AS-04	38	62	0	0	0	0	100	0	13
2014	AS	52	38	4	6	0	0	90	6	50
2014	AS-01	44	46	0	10	0	0	90	10	20
2014	AS-02	50	30	10	10	0	0	80	10	10
2011	AS	39	50	6	4	1	0	89	6	70
2011	AS-01	26	67	4	4	0	0	93	4	27
2011	AS-02	45	45	0	0	9	0	91	9	11
2011	AS-04	46	38	8	8	0	0	85	8	13
2008	AS	55	35	4	6	0	0	90	6	51
2008	AS-01	40	45	5	10	0	0	85	10	20
2008	AS-02	80	20	0	0	0	0	100	0	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	34	2	2	2	94	4	49
2017	AS-01	54	40	0	0	6	94	6	17
2017	AS-02	64	27	0	9	0	91	9	11
2017	AS-04	54	46	0	0	0	100	0	13
2014	AS	58	36	2	4	0	94	4	50
2014	AS-01	65	30	5	0	0	95	0	20
2014	AS-02	40	40	0	20	0	80	20	10

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	49	38	8	0	2	2	2	90	2	50
2017	AS-01	42	46	0	0	6	0	6	94	6	17
2017	AS-02	45	45	9	0	0	0	0	91	0	11
2017	AS-04	47	30	15	0	0	8	0	84	0	13
2014	AS	50	36	12	0	0	0	2	88	0	50
2014	AS-01	49	35	10	0	0	0	5	89	0	20
2014	AS-02	50	30	20	0	0	0	0	80	0	10
2011	AS	56	29	11	1	3	0	0	84	4	70
2011	AS-01	52	26	11	4	7	0	0	78	11	27
2011	AS-02	55	27	18	0	0	0	0	82	0	11
2011	AS-04	77	8	15	0	0	0	0	85	0	13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	24	12	2	7	2	6	78	9	50
2017	AS-01	17	35	17	0	13	0	17	63	16	17
2017	AS-02	64	27	0	0	9	0	0	91	9	11
2017	AS-04	54	15	23	0	0	8	0	75	0	13
2014	AS	60	26	4	2	0	0	8	93	2	50
2014	AS-01	54	25	5	0	0	0	15	94	0	20
2014	AS-02	80	20	0	0	0	0	0	100	0	10
2011	AS	56	20	7	7	6	0	4	79	13	70
2011	AS-01	48	19	11	7	7	0	7	72	16	27
2011	AS-02	64	27	9	0	0	0	0	91	0	11
2011	AS-04	62	23	8	0	8	0	0	85	8	13
2008	AS	49	33	6	4	4	0	4	85	9	49
2008	AS-01	50	39	6	0	0	0	6	94	0	18
2008	AS-02	60	20	0	20	0	0	0	80	20	10

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	48	10	2	5	84	7	50
2017	AS-01	29	47	12	0	13	75	13	17
2017	AS-02	27	55	18	0	0	82	0	11
2017	AS-04	46	54	0	0	0	100	0	13
2014	AS	44	42	8	4	2	86	6	50
2014	AS-01	49	30	10	5	5	80	10	20
2014	AS-02	50	30	20	0	0	80	0	10
2011	AS	51	41	4	3	0	93	3	70
2011	AS-01	37	52	7	4	0	89	4	27
2011	AS-02	82	18	0	0	0	100	0	11
2011	AS-04	31	69	0	0	0	100	0	13
2008	AS	52	28	12	6	2	80	8	50
2008	AS-01	47	16	21	11	5	63	16	19
2008	AS-02	50	50	0	0	0	100	0	10

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	41	6	16	4	2	74	20	50
2017	AS-01	29	48	6	12	6	0	77	17	17
2017	AS-02	27	45	9	18	0	0	73	18	11
2017	AS-04	38	24	8	15	8	8	67	25	13
2014	AS	26	48	8	16	2	0	74	18	50
2014	AS-01	44	35	15	5	0	0	80	5	20
2014	AS-02	20	50	0	20	10	0	70	30	10
2011	AS	27	36	19	14	4	0	63	19	70
2011	AS-01	26	37	19	11	7	0	63	19	27
2011	AS-02	36	18	27	18	0	0	55	18	11
2011	AS-04	23	38	31	0	8	0	62	8	13

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	40	18	7	2	75	7	50
2017	AS-01	35	35	18	13	0	69	13	17
2017	AS-02	27	45	18	9	0	73	9	11
2017	AS-04	30	39	23	0	8	75	0	13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	47	4	6	5	85	11	49
2017	AS-01	35	40	6	6	13	75	19	17
2017	AS-02	36	45	9	9	0	82	9	11
2017	AS-04	38	54	0	8	0	92	8	13
2014	AS	40	40	16	4	0	80	4	50
2014	AS-01	34	41	25	0	0	75	0	20
2014	AS-02	60	10	10	20	0	70	20	10
2011	AS	37	47	10	3	3	84	6	70
2011	AS-01	33	44	11	4	7	78	11	27
2011	AS-02	45	27	27	0	0	73	0	11
2011	AS-04	38	62	0	0	0	100	0	13
2008	AS	60	10	16	12	2	70	14	50
2008	AS-01	42	0	32	21	5	42	26	19
2008	AS-02	70	20	10	0	0	90	0	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	36	14	10	4	2	71	15	50
2017	AS-01	35	35	6	13	12	0	70	25	17
2017	AS-02	18	45	27	9	0	0	64	9	11
2017	AS-04	39	30	23	0	0	8	75	0	13

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	44	10	3	88	3	50
2017	AS-01	35	47	12	7	81	7	17
2017	AS-02	45	55	0	0	100	0	11
2017	AS-04	46	47	8	0	92	0	13
2014	AS	62	32	6	0	94	0	50
2014	AS-01	65	25	10	0	90	0	20
2014	AS-02	70	30	0	0	100	0	10
2011	AS	69	27	4	0	96	0	70
2011	AS-01	59	37	4	0	96	0	27
2011	AS-02	82	18	0	0	100	0	11
2011	AS-04	62	38	0	0	100	0	13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	40	12	4	3	0	2	81	7	50
2017	AS-01	41	29	12	6	7	0	6	74	14	17
2017	AS-02	27	45	18	9	0	0	0	73	9	11
2017	AS-04	46	47	8	0	0	0	0	92	0	13
2014	AS	30	46	18	4	2	0	0	76	6	50
2014	AS-01	34	41	15	5	5	0	0	75	10	20
2014	AS-02	30	30	40	0	0	0	0	60	0	10
2011	AS	49	40	3	4	3	1	0	90	7	70
2011	AS-01	41	44	4	0	7	4	0	88	8	27
2011	AS-02	55	27	0	18	0	0	0	82	18	11
2011	AS-04	46	54	0	0	0	0	0	100	0	13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	38	4	2	5	2	89	7	50
2017	AS-01	58	29	0	6	7	0	87	13	17
2017	AS-02	36	55	0	0	9	0	91	9	11
2017	AS-04	46	39	8	0	0	8	92	0	13
2014	AS	46	42	8	2	2	0	88	4	50
2014	AS-01	59	30	5	0	5	0	90	5	20
2014	AS-02	30	40	20	10	0	0	70	10	10

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	40	10	4	7	80	10	50
2017	AS-01	41	40	0	6	13	81	19	17
2017	AS-02	27	55	9	0	9	82	9	11
2017	AS-04	47	23	30	0	0	70	0	13
2014	AS	52	28	10	6	4	80	10	50
2014	AS-01	59	25	5	0	10	85	10	20
2014	AS-02	40	20	20	20	0	60	20	10
2011	AS	41	40	10	7	1	81	9	70
2011	AS-01	48	37	11	0	4	85	4	27
2011	AS-02	36	55	0	9	0	91	9	11
2011	AS-04	31	38	23	8	0	69	8	13

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	50	10	0	2	88	2	50
2017	AS-01	35	47	13	0	6	81	6	17
2017	AS-02	27	55	18	0	0	82	0	11
2017	AS-04	38	62	0	0	0	100	0	13
2014	AS	56	34	8	2	0	90	2	50
2014	AS-01	65	15	15	5	0	80	5	20
2014	AS-02	60	40	0	0	0	100	0	10
2011	AS	56	40	3	1	0	96	1	70
2011	AS-01	48	48	0	4	0	96	4	27
2011	AS-02	82	18	0	0	0	100	0	11
2011	AS-04	38	62	0	0	0	100	0	13
2008	AS	54	38	6	2	0	92	2	50
2008	AS-01	47	37	11	5	0	84	5	19
2008	AS-02	60	40	0	0	0	100	0	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	44	4	8	8	80	16	50
2017	AS-01	41	48	12	0	0	88	0	17
2017	AS-02	45	27	0	18	9	73	27	11
2017	AS-04	32	38	0	15	15	70	30	13
2014	AS	34	42	10	8	6	76	14	50
2014	AS-01	39	51	5	5	0	90	5	20
2014	AS-02	30	40	10	10	10	70	20	10
2011	AS	31	26	17	13	13	57	26	70
2011	AS-01	30	30	22	4	15	59	19	27
2011	AS-02	55	27	0	9	9	82	18	11
2011	AS-04	23	15	23	23	15	38	38	13
2008	AS	24	27	24	14	12	51	25	51
2008	AS-01	35	25	20	10	10	60	20	20
2008	AS-02	20	30	10	20	20	50	40	10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	6	25	38	16	13	0	2	29	31	49
2017	AS-01	0	19	52	12	12	0	6	25	20	17
2017	AS-02	9	36	27	27	0	0	0	27	45	11
2017	AS-04	15	30	15	23	16	0	0	39	46	13
2014	AS	8	26	46	14	4	2	0	18	35	50
2014	AS-01	10	10	59	15	0	5	0	16	21	20
2014	AS-02	0	30	40	20	10	0	0	30	30	10
2011	AS	12	26	35	14	12	0	1	26	38	69
2011	AS-01	8	12	50	23	4	0	4	28	20	26
2011	AS-02	9	27	27	9	27	0	0	36	36	11
2011	AS-04	15	69	15	0	0	0	0	0	85	13
2008	AS	16	51	18	10	4	0	2	14	68	51
2008	AS-01	15	60	15	5	0	0	5	5	79	20
2008	AS-02	10	40	30	20	0	0	0	20	50	10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	4	18	47	16	15	0	0	31	22	49
2017	AS-01	6	17	48	12	18	0	0	29	23	17
2017	AS-02	9	27	36	27	0	0	0	27	36	11
2017	AS-04	0	15	46	23	16	0	0	39	15	13
2014	AS	10	22	34	13	16	4	0	31	34	50
2014	AS-01	0	15	41	9	25	10	0	38	17	20
2014	AS-02	20	20	40	10	10	0	0	20	40	10
2011	AS	6	20	29	17	16	6	6	38	30	69
2011	AS-01	0	19	31	19	15	4	12	41	23	26
2011	AS-02	0	9	27	36	9	18	0	56	11	11
2011	AS-04	23	31	31	8	8	0	0	15	54	13
2008	AS	22	43	20	8	4	0	4	12	67	51
2008	AS-01	15	45	20	5	5	0	10	11	67	20
2008	AS-02	10	50	40	0	0	0	0	0	60	10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	27	32	8	13	2	0	21	46	49
2017	AS-01	12	42	29	6	12	0	0	18	53	17
2017	AS-02	36	18	45	0	0	0	0	0	55	11
2017	AS-04	23	15	23	15	16	8	0	34	41	13
2014	AS	20	40	28	6	4	2	0	10	61	50
2014	AS-01	15	34	35	10	5	0	0	15	49	20
2014	AS-02	40	20	30	0	0	10	0	0	67	10
2011	AS	16	23	29	13	17	1	0	31	40	69
2011	AS-01	15	27	35	15	8	0	0	23	42	26
2011	AS-02	9	18	36	9	18	9	0	30	30	11
2011	AS-04	23	23	23	23	8	0	0	31	46	13
2008	AS	18	39	24	16	2	0	2	18	58	51
2008	AS-01	25	40	30	0	0	0	5	0	68	20
2008	AS-02	0	40	20	40	0	0	0	40	40	10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	8	26	28	21	13	0	4	35	36	49
2017	AS-01	6	17	35	13	18	0	12	35	26	17
2017	AS-02	9	45	18	27	0	0	0	27	55	11
2017	AS-04	15	15	38	15	16	0	0	32	30	13
2014	AS	4	22	46	20	8	0	0	28	26	50
2014	AS-01	5	20	39	30	5	0	0	35	25	20
2014	AS-02	0	20	60	10	10	0	0	20	20	10
2011	AS	6	30	26	23	12	3	0	36	37	69
2011	AS-01	8	23	31	23	8	8	0	33	33	26
2011	AS-02	0	9	45	36	9	0	0	45	9	11
2011	AS-04	8	62	8	15	8	0	0	23	69	13
2008	AS	12	39	31	12	4	0	2	16	52	51
2008	AS-01	15	30	45	5	0	0	5	5	47	20
2008	AS-02	10	50	10	30	0	0	0	30	60	10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	27	30	10	15	0	6	26	41	49
2017	AS-01	17	25	23	12	12	0	12	27	47	17
2017	AS-02	9	36	36	18	0	0	0	18	45	11
2017	AS-04	8	30	23	8	24	0	8	34	41	13
2014	AS	16	38	26	8	8	0	4	16	57	50
2014	AS-01	10	30	29	15	15	0	0	30	41	20
2014	AS-02	10	50	20	0	0	0	20	0	75	10
2011	AS	20	28	25	13	7	1	6	22	52	69
2011	AS-01	19	23	31	12	8	4	4	21	46	26
2011	AS-02	9	18	18	27	9	0	18	44	33	11
2011	AS-04	38	38	8	8	8	0	0	15	77	13
2008	AS	29	29	20	10	6	0	6	17	63	51
2008	AS-01	35	20	20	10	10	0	5	21	58	20
2008	AS-02	40	10	10	20	0	0	20	25	63	10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	8	18	26	19	16	4	8	40	30	49
2017	AS-01	6	29	17	19	6	0	23	32	46	17
2017	AS-02	27	9	45	9	9	0	0	18	36	11
2017	AS-04	0	15	30	15	24	15	0	46	18	13
2014	AS	2	32	18	26	16	2	4	45	36	50
2014	AS-01	0	34	10	35	15	5	0	53	36	20
2014	AS-02	0	40	20	30	10	0	0	40	40	10
2011	AS	10	17	22	22	20	6	3	46	30	69
2011	AS-01	12	12	23	27	23	4	0	52	24	26
2011	AS-02	0	27	18	18	18	9	9	44	33	11
2011	AS-04	15	23	38	23	0	0	0	23	38	13
2008	AS	33	18	18	22	4	0	6	27	54	51
2008	AS-01	30	10	20	30	0	0	10	33	44	20
2008	AS-02	20	10	10	40	20	0	0	60	30	10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	16	48	18	6	0	2	25	27	50
2017	AS-01	7	17	52	17	0	0	6	18	26	17
2017	AS-02	9	27	45	18	0	0	0	18	36	11
2017	AS-04	15	8	38	32	8	0	0	39	23	13
2014	AS	10	25	37	16	6	4	2	24	37	49
2014	AS-01	5	20	34	30	5	5	0	37	27	20
2014	AS-02	20	20	40	0	0	10	10	0	50	10

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	73	24	0	0	3	0	97	3	50
2017	AS-01	58	35	0	0	7	0	93	7	17
2017	AS-02	82	18	0	0	0	0	100	0	11
2017	AS-04	76	24	0	0	0	0	100	0	13
2014	AS	70	26	0	0	0	4	100	0	50
2014	AS-01	54	41	0	0	0	5	100	0	20
2014	AS-02	80	10	0	0	0	10	100	0	10
2011	AS	71	17	1	9	1	0	89	10	70
2011	AS-01	67	22	4	4	4	0	89	7	27
2011	AS-02	82	9	0	9	0	0	91	9	11
2011	AS-04	69	15	0	15	0	0	85	15	13
2008	AS	71	16	4	10	0	0	86	10	51
2008	AS-01	50	35	0	15	0	0	85	15	20
2008	AS-02	80	10	10	0	0	0	90	0	10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	26	16	6	4	4	8	70	12	50
2017	AS-01	29	29	6	12	6	0	19	71	22	17
2017	AS-02	36	18	36	0	9	0	0	55	9	11
2017	AS-04	30	32	15	0	0	15	8	80	0	13
2014	AS	36	35	14	4	4	0	6	76	9	50
2014	AS-01	41	34	10	0	5	0	10	83	6	20
2014	AS-02	40	20	20	10	10	0	0	60	20	10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	36	6	6	7	81	13	50
2017	AS-01	40	35	0	6	19	75	25	17
2017	AS-02	36	36	18	9	0	73	9	11
2017	AS-04	54	46	0	0	0	100	0	13
2014	AS	52	39	2	0	6	92	6	50
2014	AS-01	51	39	0	0	10	90	10	20
2014	AS-02	40	50	0	0	10	90	10	10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	52	12	4	2	0	2	82	6	50
2017	AS-01	23	42	18	6	6	0	6	69	12	17
2017	AS-02	27	55	18	0	0	0	0	82	0	11
2017	AS-04	38	62	0	0	0	0	0	100	0	13
2014	AS	37	52	4	4	0	2	0	92	4	50
2014	AS-01	34	56	0	10	0	0	0	90	10	20
2014	AS-02	40	40	10	0	0	10	0	89	0	10
2011	AS	46	36	13	4	1	0	0	81	6	70
2011	AS-01	44	30	11	11	4	0	0	74	15	27
2011	AS-02	36	27	36	0	0	0	0	64	0	11
2011	AS-04	54	38	8	0	0	0	0	92	0	13
2008	AS	33	39	18	6	2	2	0	74	8	51
2008	AS-01	25	45	15	10	0	5	0	74	11	20
2008	AS-02	30	40	20	10	0	0	0	70	10	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	44	10	2	7	4	4	80	9	50
2017	AS-01	17	35	17	0	13	6	12	63	16	17
2017	AS-02	27	45	9	9	9	0	0	73	18	11
2017	AS-04	30	62	0	0	0	8	0	100	0	13
2014	AS	44	42	8	2	2	2	0	88	4	50
2014	AS-01	39	46	10	5	0	0	0	85	5	20
2014	AS-02	30	40	10	0	10	10	0	78	11	10
2011	AS	44	33	10	0	4	7	1	84	5	70
2011	AS-01	41	26	15	0	7	11	0	75	8	27
2011	AS-02	36	36	18	0	0	9	0	80	0	11
2011	AS-04	54	46	0	0	0	0	0	100	0	13
2008	AS	41	29	10	8	10	2	0	72	18	51
2008	AS-01	30	25	10	5	25	5	0	58	32	20
2008	AS-02	40	30	20	10	0	0	0	70	10	10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	16	14	12	7	26	12	48	30	50
2017	AS-01	6	6	23	17	14	29	6	18	47	17
2017	AS-02	27	9	27	9	9	18	0	44	22	11
2017	AS-04	8	23	0	8	0	38	24	80	20	13
2014	AS	19	32	14	10	8	14	2	62	22	50
2014	AS-01	19	30	20	15	5	10	0	55	23	20
2014	AS-02	10	30	10	0	20	30	0	57	29	10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	34	4	8	0	88	8	50
2017	AS-01	48	35	6	12	0	82	12	17
2017	AS-02	45	45	0	9	0	91	9	11
2017	AS-04	70	30	0	0	0	100	0	13
2014	AS	46	44	8	0	2	90	2	50
2014	AS-01	49	30	15	0	5	80	5	20
2014	AS-02	40	50	10	0	0	90	0	10

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	50	8	0	5	2	0	87	5	50
2017	AS-01	40	52	0	0	7	0	0	93	7	17
2017	AS-02	36	45	9	0	9	0	0	82	9	11
2017	AS-04	23	54	15	0	0	8	0	84	0	13
2014	AS	46	36	14	2	2	0	0	82	4	50
2014	AS-01	54	30	10	5	0	0	0	85	5	20
2014	AS-02	40	40	20	0	0	0	0	80	0	10
2011	AS	39	33	17	4	6	0	1	72	10	70
2011	AS-01	44	37	11	0	7	0	0	81	7	27
2011	AS-02	36	18	36	9	0	0	0	55	9	11
2011	AS-04	38	38	15	0	8	0	0	77	8	13
2008	AS	45	25	12	14	4	0	0	71	18	51
2008	AS-01	45	30	5	15	5	0	0	75	20	20
2008	AS-02	50	30	10	10	0	0	0	80	10	10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	34	8	2	3	2	2	87	5	50
2017	AS-01	40	35	6	6	7	0	6	80	14	17
2017	AS-02	55	36	9	0	0	0	0	91	0	11
2017	AS-04	47	38	8	0	0	8	0	92	0	13
2014	AS	48	34	12	2	2	2	0	84	4	50
2014	AS-01	59	25	10	0	5	0	0	85	5	20
2014	AS-02	40	30	10	10	0	10	0	78	11	10
2011	AS	43	37	11	4	3	0	1	81	7	70
2011	AS-01	44	37	11	0	7	0	0	81	7	27
2011	AS-02	55	18	27	0	0	0	0	73	0	11
2011	AS-04	46	38	8	8	0	0	0	85	8	13
2008	AS	53	22	14	8	2	2	0	76	10	51
2008	AS-01	45	35	10	5	0	5	0	84	5	20
2008	AS-02	60	20	0	20	0	0	0	80	20	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	42	8	4	3	4	0	85	7	50
2017	AS-01	40	41	6	6	7	0	0	81	13	17
2017	AS-02	36	45	9	9	0	0	0	82	9	11
2017	AS-04	47	30	15	0	0	8	0	84	0	13
2014	AS	48	40	6	6	0	0	0	88	6	50
2014	AS-01	54	35	0	10	0	0	0	90	10	20
2014	AS-02	50	30	10	10	0	0	0	80	10	10
2011	AS	49	34	7	6	3	0	1	84	9	70
2011	AS-01	52	33	4	4	7	0	0	85	11	27
2011	AS-02	45	18	27	9	0	0	0	64	9	11
2011	AS-04	46	38	8	8	0	0	0	85	8	13
2008	AS	45	35	2	18	0	0	0	80	18	51
2008	AS-01	40	30	0	30	0	0	0	70	30	20
2008	AS-02	50	40	0	10	0	0	0	90	10	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	82	18	0	0	100	0	50
2017	AS-01	71	29	0	0	100	0	17
2017	AS-02	73	27	0	0	100	0	11
2017	AS-04	91	9	0	0	100	0	13
2014	AS	86	14	0	0	100	0	50
2014	AS-01	75	25	0	0	100	0	20
2014	AS-02	100	0	0	0	100	0	10
2011	AS	86	11	1	1	97	3	70
2011	AS-01	85	11	4	0	96	4	27
2011	AS-02	91	9	0	0	100	0	11
2011	AS-04	85	15	0	0	100	0	13
2008	AS	86	14	0	0	100	0	51
2008	AS-01	75	25	0	0	100	0	20
2008	AS-02	90	10	0	0	100	0	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	24	6	2	2	7	6	89	5	50
2017	AS-01	47	17	6	6	6	13	6	79	14	17
2017	AS-02	45	55	0	0	0	0	0	100	0	11
2017	AS-04	62	0	15	0	0	8	15	80	0	13
2014	AS	50	24	12	4	2	4	4	81	7	50
2014	AS-01	46	20	9	5	5	5	10	78	12	20
2014	AS-02	40	20	30	0	0	10	0	67	0	10
2011	AS	56	26	7	6	0	4	1	86	6	70
2011	AS-01	41	30	11	7	0	7	4	79	8	27
2011	AS-02	73	18	0	0	0	9	0	100	0	11
2011	AS-04	46	38	8	8	0	0	0	85	8	13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	64	30	5	2	95	5	50
2017	AS-01	52	40	7	0	93	7	17
2017	AS-02	64	27	9	0	91	9	11
2017	AS-04	62	30	0	8	100	0	13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	32	6	5	4	89	5	50
2017	AS-01	52	29	12	7	0	81	7	17
2017	AS-02	64	27	0	9	0	91	9	11
2017	AS-04	39	46	8	0	8	92	0	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	30	6	2	3	2	2	89	5	50
2017	AS-01	46	35	6	0	7	0	6	86	8	17
2017	AS-02	64	27	0	9	0	0	0	91	9	11
2017	AS-04	54	30	8	0	0	8	0	92	0	13
2014	AS	58	32	8	0	2	0	0	90	2	50
2014	AS-01	75	15	5	0	5	0	0	90	5	20
2014	AS-02	50	40	10	0	0	0	0	90	0	10

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	7	29	0	0	7	7	67	0	14
2014	AS	31	38	6	6	0	6	13	85	8	16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	38	22	4	6	2	68	10	50
2017	AS-01	30	41	17	0	6	6	76	6	17
2017	AS-02	18	36	18	9	18	0	55	27	11
2017	AS-04	39	46	15	0	0	0	85	0	13
2014	AS	30	44	16	8	2	0	74	10	50
2014	AS-01	35	29	25	10	0	0	65	10	20
2014	AS-02	30	50	0	10	10	0	80	20	10
2011	AS	31	21	19	11	9	9	58	22	70
2011	AS-01	37	7	37	4	11	4	46	15	27
2011	AS-02	36	27	9	9	0	18	78	11	11
2011	AS-04	31	31	8	8	15	8	67	25	13

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	38	26	9	6	2	59	15	50
2017	AS-01	17	40	23	14	6	0	58	19	17
2017	AS-02	18	36	27	9	9	0	55	18	11
2017	AS-04	24	46	30	0	0	0	70	0	13
2014	AS	28	41	16	8	4	2	71	12	50
2014	AS-01	25	39	20	10	0	5	68	11	20
2014	AS-02	30	40	20	0	10	0	70	10	10
2011	AS	30	29	26	4	10	1	59	14	70
2011	AS-01	30	33	30	0	7	0	63	7	27
2011	AS-02	36	18	27	0	9	9	60	10	11
2011	AS-04	15	31	38	0	15	0	46	15	13
2008	AS	16	39	22	16	6	2	56	22	51
2008	AS-01	15	35	20	15	10	5	53	26	20
2008	AS-02	30	40	20	10	0	0	70	10	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	40	32	8	2	0	2	57	10	50
2017	AS-01	12	46	25	6	6	0	6	61	13	17
2017	AS-02	18	27	45	9	0	0	0	45	9	11
2017	AS-04	15	54	30	0	0	0	0	70	0	13
2014	AS	24	39	18	10	2	6	0	68	13	50
2014	AS-01	30	29	25	5	0	10	0	66	6	20
2014	AS-02	20	40	10	10	10	10	0	67	22	10
2011	AS	21	31	24	14	4	4	0	55	19	70
2011	AS-01	30	26	22	15	0	7	0	60	16	27
2011	AS-02	27	27	18	18	0	9	0	60	20	11
2011	AS-04	8	31	46	0	15	0	0	38	15	13
2008	AS	6	43	25	20	6	0	0	49	25	51
2008	AS-01	10	35	20	25	10	0	0	45	35	20
2008	AS-02	10	60	10	20	0	0	0	70	20	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	30	32	8	9	0	52	17	50
2017	AS-01	17	23	29	12	19	0	40	31	17
2017	AS-02	27	27	36	0	9	0	55	9	11
2017	AS-04	24	38	23	15	0	0	62	15	13
2014	AS	34	34	20	6	4	2	70	10	50
2014	AS-01	30	35	19	0	10	5	69	11	20
2014	AS-02	40	40	10	10	0	0	80	10	10
2011	AS	30	33	19	7	9	3	65	16	70
2011	AS-01	26	33	22	11	4	4	62	15	27
2011	AS-02	45	18	18	0	9	9	70	10	11
2011	AS-04	15	38	23	0	23	0	54	23	13
2008	AS	24	35	12	14	12	4	61	27	51
2008	AS-01	30	15	20	15	10	10	50	28	20
2008	AS-02	30	40	0	20	10	0	70	30	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	40	18	10	3	0	70	13	50
2017	AS-01	29	29	17	18	7	0	58	25	17
2017	AS-02	36	45	9	9	0	0	82	9	11
2017	AS-04	24	46	30	0	0	0	70	0	13
2014	AS	34	44	10	12	0	0	78	12	50
2014	AS-01	35	34	15	15	0	0	70	15	20
2014	AS-02	40	50	10	0	0	0	90	0	10
2011	AS	24	34	16	13	9	4	61	22	70
2011	AS-01	30	26	22	7	4	11	63	13	27
2011	AS-02	36	36	9	18	0	0	73	18	11
2011	AS-04	8	31	15	23	23	0	38	46	13
2008	AS	24	31	20	8	14	4	57	22	51
2008	AS-01	15	35	25	10	10	5	53	21	20
2008	AS-02	50	10	10	20	10	0	60	30	10

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	39	12	6	3	0	79	9	49
2017	AS-01	35	35	23	0	7	0	70	7	17
2017	AS-02	36	45	0	18	0	0	82	18	11
2017	AS-04	47	46	0	8	0	0	92	8	13
2014	AS	40	44	12	4	0	0	84	4	50
2014	AS-01	46	34	20	0	0	0	80	0	20
2014	AS-02	40	60	0	0	0	0	100	0	10
2011	AS	31	31	14	13	9	1	64	22	70
2011	AS-01	37	30	19	11	4	0	67	15	27
2011	AS-02	27	18	9	27	9	9	50	40	11
2011	AS-04	15	46	15	15	8	0	62	23	13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	37	16	3	0	4	4	80	3	49
2017	AS-01	29	29	17	7	0	6	12	70	9	17
2017	AS-02	27	55	18	0	0	0	0	82	0	11
2017	AS-04	47	23	23	0	0	8	0	75	0	13
2014	AS	38	36	10	8	0	4	4	80	9	50
2014	AS-01	34	30	5	10	0	10	10	81	13	20
2014	AS-02	40	10	30	20	0	0	0	50	20	10
2011	AS	33	34	13	9	4	7	0	72	14	70
2011	AS-01	37	26	15	7	7	7	0	68	16	27
2011	AS-02	45	36	0	0	0	18	0	100	0	11
2011	AS-04	23	46	15	8	8	0	0	69	15	13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	38	15	2	0	3	83	2	49
2017	AS-01	46	29	18	0	0	7	81	0	17
2017	AS-02	27	64	0	9	0	0	91	9	11
2017	AS-04	30	46	24	0	0	0	76	0	13
2014	AS	56	32	6	2	2	2	90	4	50
2014	AS-01	49	30	5	5	5	5	84	11	20
2014	AS-02	50	40	10	0	0	0	90	0	10
2011	AS	49	41	3	6	1	0	90	7	70
2011	AS-01	41	48	4	4	4	0	89	7	27
2011	AS-02	64	18	0	18	0	0	82	18	11
2011	AS-04	54	38	8	0	0	0	92	0	13
2008	AS	43	31	2	8	14	2	76	22	51
2008	AS-01	40	25	5	15	15	0	65	30	20
2008	AS-02	50	40	0	10	0	0	90	10	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	34	10	8	7	4	74	16	49
2017	AS-01	29	40	18	0	13	0	69	13	17
2017	AS-02	36	36	0	0	9	18	89	11	11
2017	AS-04	46	30	8	16	0	0	76	16	13
2014	AS	42	42	6	4	2	4	87	6	50
2014	AS-01	44	41	5	5	0	5	89	5	20
2014	AS-02	30	50	10	0	10	0	80	10	10
2011	AS	29	40	11	10	9	1	70	19	70
2011	AS-01	26	37	19	11	7	0	63	19	27
2011	AS-02	45	36	0	9	0	9	90	10	11
2011	AS-04	31	31	15	0	23	0	62	23	13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	18	18	20	11	12	2	43	36	49
2017	AS-01	12	6	23	18	25	12	6	21	51	17
2017	AS-02	18	27	18	18	9	9	0	50	30	11
2017	AS-04	15	16	23	30	0	15	0	37	36	13
2014	AS	22	26	26	10	4	8	3	55	16	50
2014	AS-01	15	25	20	15	5	10	9	50	25	20
2014	AS-02	20	20	30	10	10	10	0	44	22	10
2011	AS	20	24	21	16	6	10	3	51	25	70
2011	AS-01	19	22	22	11	11	7	7	48	26	27
2011	AS-02	18	18	36	18	0	9	0	40	20	11
2011	AS-04	23	31	31	0	8	8	0	58	8	13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	30	2	7	0	0	0	91	7	50
2017	AS-01	46	35	6	14	0	0	0	81	14	17
2017	AS-02	73	27	0	0	0	0	0	100	0	11
2017	AS-04	46	47	0	8	0	0	0	92	8	13
2014	AS	60	28	2	4	2	2	2	92	6	50
2014	AS-01	44	41	5	0	5	0	5	89	5	20
2014	AS-02	80	20	0	0	0	0	0	100	0	10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	57	33	4	4	2	0	92	4	50
2017	AS-01	40	48	6	6	0	0	88	6	17
2017	AS-02	64	18	9	0	9	0	90	0	11
2017	AS-04	61	39	0	0	0	0	100	0	13
2014	AS	70	22	2	2	4	0	96	2	50
2014	AS-01	65	25	5	0	5	0	95	0	20
2014	AS-02	90	10	0	0	0	0	100	0	10
2011	AS	63	31	4	0	0	1	96	0	70
2011	AS-01	52	41	7	0	0	0	93	0	27
2011	AS-02	82	9	0	0	0	9	100	0	11
2011	AS-04	69	31	0	0	0	0	100	0	13
2008	AS	76	18	4	0	0	2	96	0	51
2008	AS-01	65	30	0	0	0	5	100	0	20
2008	AS-02	90	10	0	0	0	0	100	0	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	38	10	8	5	0	4	76	13	49
2017	AS-01	23	40	12	6	7	0	12	71	15	17
2017	AS-02	30	60	0	0	10	0	0	90	10	10
2017	AS-04	39	46	8	8	0	0	0	85	8	13
2014	AS	42	36	10	6	4	2	0	79	10	50
2014	AS-01	39	30	15	5	5	5	0	73	11	20
2014	AS-02	40	40	20	0	0	0	0	80	0	10
2011	AS	43	37	11	4	1	3	0	82	6	70
2011	AS-01	44	30	11	11	4	0	0	74	15	27
2011	AS-02	45	36	9	0	0	9	0	90	0	11
2011	AS-04	46	31	23	0	0	0	0	77	0	13
2008	AS	47	20	24	6	4	0	0	67	10	51
2008	AS-01	35	30	20	10	5	0	0	65	15	20
2008	AS-02	70	0	10	10	10	0	0	70	20	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	22	12	26	25	0	0	38	50	50
2017	AS-01	6	35	6	17	37	0	0	40	54	17
2017	AS-02	18	9	18	36	18	0	0	27	55	11
2017	AS-04	32	8	8	38	15	0	0	39	53	13
2014	AS	10	22	18	24	20	2	4	34	47	50
2014	AS-01	10	20	19	25	20	0	5	32	48	20
2014	AS-02	0	30	10	20	40	0	0	30	60	10
2011	AS	10	19	16	27	21	7	0	31	52	70
2011	AS-01	7	19	11	26	33	4	0	27	62	27
2011	AS-02	18	0	18	18	18	27	0	25	50	11
2011	AS-04	8	31	15	23	23	0	0	38	46	13
2008	AS	10	27	12	31	16	2	2	39	49	51
2008	AS-01	15	35	10	15	25	0	0	50	40	20
2008	AS-02	0	40	10	20	20	0	10	44	44	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	42	24	4	5	2	67	9	50
2017	AS-01	12	52	29	0	7	0	64	7	17
2017	AS-02	18	55	0	18	9	0	73	27	11
2017	AS-04	38	23	32	0	0	8	66	0	13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	42	6	0	0	94	0	50
2017	AS-01	52	37	12	0	0	88	0	17
2017	AS-02	45	55	0	0	0	100	0	11
2017	AS-04	62	30	8	0	0	92	0	13
2014	AS	56	30	6	2	6	91	2	50
2014	AS-01	59	20	10	5	5	84	5	20
2014	AS-02	30	40	10	0	20	88	0	10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	34	12	0	5	0	84	5	50
2017	AS-01	46	29	17	0	7	0	75	7	17
2017	AS-02	45	45	0	0	9	0	91	9	11
2017	AS-04	62	15	23	0	0	0	77	0	13
2014	AS	56	34	2	2	2	4	94	4	50
2014	AS-01	54	35	0	0	5	5	95	5	20
2014	AS-02	50	30	10	0	0	10	89	0	10
2011	AS	49	37	4	3	1	6	91	5	70
2011	AS-01	48	30	7	4	4	7	84	8	27
2011	AS-02	45	45	0	0	0	9	100	0	11
2011	AS-04	38	46	8	0	0	8	92	0	13

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	40	12	2	2	84	4	50
2017	AS-01	52	24	19	6	0	75	6	17
2017	AS-02	27	55	9	0	9	82	9	11
2017	AS-04	47	46	8	0	0	92	0	13
2014	AS	62	30	6	2	0	92	2	50
2014	AS-01	65	25	5	5	0	90	5	20
2014	AS-02	70	20	10	0	0	90	0	10
2011	AS	53	37	3	4	3	90	7	70
2011	AS-01	44	44	4	4	4	89	7	27
2011	AS-02	64	27	9	0	0	91	0	11
2011	AS-04	46	46	0	0	8	92	8	13
2008	AS	37	43	12	4	4	80	8	51
2008	AS-01	30	50	15	0	5	80	5	20
2008	AS-02	40	40	10	10	0	80	10	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	36	14	7	4	75	10	50
2017	AS-01	46	17	24	7	6	63	13	17
2017	AS-02	27	45	9	18	0	73	18	11
2017	AS-04	47	38	15	0	0	85	0	13
2014	AS	40	44	8	4	4	84	8	50
2014	AS-01	41	39	15	5	0	80	5	20
2014	AS-02	40	50	0	0	10	90	10	10
2011	AS	44	39	9	3	6	83	9	70
2011	AS-01	52	33	7	0	7	85	7	27
2011	AS-02	45	36	9	9	0	82	9	11
2011	AS-04	23	62	8	0	8	85	8	13

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	38	38	16	8	0	75	8	50
2017	AS-01	46	17	24	13	0	63	13	17
2017	AS-02	18	55	18	9	0	73	9	11
2017	AS-04	47	38	15	0	0	85	0	13
2014	AS	40	46	6	6	2	86	8	50
2014	AS-01	41	44	10	5	0	85	5	20
2014	AS-02	40	50	10	0	0	90	0	10
2011	AS	46	39	7	4	4	84	9	70
2011	AS-01	48	37	4	4	7	85	11	27
2011	AS-02	45	45	9	0	0	91	0	11
2011	AS-04	23	62	8	8	0	85	8	13
2008	AS	37	33	16	12	2	71	14	51
2008	AS-01	45	25	20	5	5	70	10	20
2008	AS-02	50	30	20	0	0	80	0	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	40	20	4	2	3	0	73	6	50
2017	AS-01	23	46	12	6	6	7	0	75	13	17
2017	AS-02	27	45	18	9	0	0	0	73	9	11
2017	AS-04	39	38	23	0	0	0	0	77	0	13
2014	AS	46	26	16	10	0	2	0	73	10	50
2014	AS-01	46	24	20	10	0	0	0	70	10	20
2014	AS-02	40	20	10	20	0	10	0	67	22	10
2011	AS	53	14	7	10	9	7	0	72	20	70
2011	AS-01	63	11	7	7	7	4	0	77	15	27
2011	AS-02	64	9	0	0	18	9	0	80	20	11
2011	AS-04	23	23	23	23	0	8	0	50	25	13
2008	AS	39	33	12	6	6	2	2	76	12	51
2008	AS-01	45	30	5	10	10	0	0	75	20	20
2008	AS-02	70	10	20	0	0	0	0	80	0	10

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	37	32	32	50
2017	AS-01	42	12	46	17
2017	AS-02	45	45	9	11
2017	AS-04	32	23	46	13
2014	AS	14	52	34	50
2014	AS-01	20	46	34	20
2014	AS-02	10	40	50	10
2011	AS	23	54	23	70
2011	AS-01	22	59	19	27
2011	AS-02	9	73	18	11
2011	AS-04	31	38	31	13

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	16	49	30	0	0	5	18
2011	AS	13	13	56	6	9999	13	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	14	8	2	8	34	15	65	19	50
2017	AS-01	12	17	12	0	6	40	13	62	12	17
2017	AS-02	18	9	9	0	18	45	0	50	33	11
2017	AS-04	30	8	0	8	8	15	32	71	29	13
2014	AS	28	24	14	0	6	22	6	72	8	50
2014	AS-01	30	15	10	0	5	34	5	75	8	20
2014	AS-02	20	20	20	0	20	20	0	50	25	10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	38	14	2	2	8	3	80	4	50
2017	AS-01	29	40	18	0	0	6	7	79	0	17
2017	AS-02	27	27	27	0	9	9	0	60	10	11
2017	AS-04	38	39	8	8	0	8	0	84	8	13
2014	AS	50	38	8	2	2	0	0	88	4	50
2014	AS-01	49	30	15	5	0	0	0	80	5	20
2014	AS-02	60	20	10	0	10	0	0	80	10	10
2011	AS	36	30	10	13	4	7	0	71	18	70
2011	AS-01	41	30	11	4	4	11	0	79	8	27
2011	AS-02	36	18	0	36	9	0	0	55	45	11
2011	AS-04	31	31	15	8	8	8	0	67	17	13

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	50	10	4	5	0	82	8	50
2017	AS-01	29	41	17	0	13	0	70	13	17
2017	AS-02	27	64	0	9	0	0	91	9	11
2017	AS-04	39	46	8	8	0	0	85	8	13
2014	AS	28	56	12	0	0	4	87	0	50
2014	AS-01	14	71	10	0	0	5	89	0	20
2014	AS-02	40	40	20	0	0	0	80	0	10
2011	AS	34	50	11	1	1	1	86	3	70
2011	AS-01	26	44	30	0	0	0	70	0	27
2011	AS-02	45	45	0	0	9	0	91	9	11
2011	AS-04	31	62	0	8	0	0	92	8	13
2008	AS	32	52	8	8	0	0	84	8	50
2008	AS-01	16	63	16	5	0	0	79	5	19
2008	AS-02	60	30	10	0	0	0	90	0	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	20	20	4	5	26	12	54	14	50
2017	AS-01	12	12	18	12	7	29	12	38	32	17
2017	AS-02	18	27	27	0	9	9	9	56	11	11
2017	AS-04	8	32	8	0	0	30	23	84	0	13
2014	AS	16	28	18	4	2	20	11	65	9	50
2014	AS-01	15	30	20	5	0	15	14	64	7	20
2014	AS-02	20	20	30	0	10	20	0	50	13	10
2011	AS	17	16	14	6	6	33	9	56	20	70
2011	AS-01	26	15	22	4	0	26	7	61	6	27
2011	AS-02	9	0	9	0	0	55	27	50	0	11
2011	AS-04	15	31	8	0	23	23	0	60	30	13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	32	4	0	0	7	2	96	0	50
2017	AS-01	41	35	6	0	0	13	6	93	0	17
2017	AS-02	45	45	0	0	0	9	0	100	0	11
2017	AS-04	62	30	8	0	0	0	0	92	0	13
2014	AS	54	40	4	0	0	0	2	96	0	50
2014	AS-01	54	30	10	0	0	0	5	89	0	20
2014	AS-02	60	40	0	0	0	0	0	100	0	10
2011	AS	51	31	7	3	1	4	1	88	5	70
2011	AS-01	41	37	15	0	4	4	0	81	4	27
2011	AS-02	73	18	0	0	0	9	0	100	0	11
2011	AS-04	38	46	8	0	0	8	0	92	0	13
2008	AS	48	26	18	4	0	4	0	77	4	50
2008	AS-01	26	42	21	5	0	5	0	72	6	19
2008	AS-02	70	20	10	0	0	0	0	90	0	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	36	4	4	0	8	2	91	4	50
2017	AS-01	29	35	12	6	0	13	6	79	7	17
2017	AS-02	27	64	0	0	0	9	0	100	0	11
2017	AS-04	54	30	0	8	0	8	0	92	8	13
2014	AS	54	36	4	0	0	4	2	96	0	50
2014	AS-01	49	30	10	0	0	5	5	89	0	20
2014	AS-02	60	30	0	0	0	10	0	100	0	10
2011	AS	47	27	11	0	1	10	3	85	2	70
2011	AS-01	30	41	19	0	4	7	0	76	4	27
2011	AS-02	73	18	0	0	0	9	0	100	0	11
2011	AS-04	38	31	15	0	0	15	0	82	0	13
2008	AS	41	29	18	6	2	4	0	73	8	51
2008	AS-01	35	25	25	5	0	10	0	67	6	20
2008	AS-02	50	40	0	10	0	0	0	90	10	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	No (%)	Total responses
2017	AS-02	100	11
2017	AS-04	100	13
2014	AS-02	100	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	8	16	0	0	44	10	65	0	50
2017	AS-01	17	6	24	0	0	48	6	49	0	17
2017	AS-02	18	9	18	0	0	55	0	60	0	11
2017	AS-04	30	8	8	0	0	23	32	83	0	13
2014	AS	26	22	8	2	2	34	6	80	7	50
2014	AS-01	30	10	5	5	0	41	9	80	10	20
2014	AS-02	10	20	10	0	10	50	0	60	20	10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	32	6	0	0	20	0	93	0	50
2017	AS-01	40	29	12	0	0	19	0	86	0	17
2017	AS-02	27	36	0	0	0	36	0	100	0	11
2017	AS-04	54	30	8	0	0	8	0	92	0	13
2014	AS	46	30	10	2	2	8	2	84	4	50
2014	AS-01	39	41	10	5	0	5	0	84	5	20
2014	AS-02	40	10	20	0	10	20	0	63	13	10
2011	AS	41	31	11	3	3	10	0	81	6	70
2011	AS-01	41	30	11	4	4	11	0	79	8	27
2011	AS-02	45	27	9	0	0	18	0	89	0	11
2011	AS-04	31	31	23	0	8	8	0	67	8	13

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	28	19	12	8	6	59	21	50
2017	AS-01	23	35	7	23	6	6	61	31	17
2017	AS-02	36	36	0	9	9	9	80	20	11
2017	AS-04	15	8	54	8	8	8	25	16	13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	24	24	12	16	6	45	29	50
2017	AS-01	31	12	23	6	17	12	48	26	17
2017	AS-02	0	45	9	9	27	9	50	40	11
2017	AS-04	16	15	30	23	15	0	32	38	13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	26	28	16	8	4	46	25	50
2017	AS-01	12	36	35	6	0	12	54	6	17
2017	AS-02	18	9	36	18	18	0	27	36	11
2017	AS-04	24	8	30	23	15	0	32	38	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	14	28	26	14	12	6	45	27	50
2017	AS-01	18	25	23	12	12	12	48	26	17
2017	AS-02	0	45	9	18	18	9	50	40	11
2017	AS-04	16	15	38	23	8	0	32	30	13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	26	18	10	2	8	68	13	50
2017	AS-01	31	35	12	0	0	23	85	0	17
2017	AS-02	45	18	18	9	9	0	64	18	11
2017	AS-04	24	30	15	30	0	0	54	30	13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	46	14	7	2	78	8	50
2017	AS-01	35	52	0	13	0	87	13	17
2017	AS-02	9	73	18	0	0	82	0	11
2017	AS-04	24	30	30	8	8	54	15	13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	32	18	9	2	2	70	11	49
2017	AS-01	35	29	12	13	6	6	68	20	17
2017	AS-02	36	45	9	9	0	0	82	9	11
2017	AS-04	33	17	42	8	0	0	50	8	12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	42	22	8	6	2	63	14	50
2017	AS-01	18	46	19	12	0	6	68	12	17
2017	AS-02	18	45	18	0	18	0	64	18	11
2017	AS-04	24	23	30	15	8	0	47	23	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	36	22	4	8	4	64	13	50
2017	AS-01	24	29	23	6	13	6	56	20	17
2017	AS-02	9	55	18	0	9	9	70	10	11
2017	AS-04	32	30	23	8	8	0	62	15	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	24	24	10	4	6	60	15	50
2017	AS-01	29	30	17	12	0	12	68	13	17
2017	AS-02	18	36	18	9	9	9	60	20	11
2017	AS-04	24	15	38	15	8	0	39	23	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	74	18	4	3	2	93	3	50
2017	AS-01	81	12	0	7	0	93	7	17
2017	AS-02	55	36	0	0	9	100	0	11
2017	AS-04	70	15	15	0	0	85	0	13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	72	10	8	4	6	87	4	50
2017	AS-01	77	12	6	6	0	88	6	17
2017	AS-02	55	9	9	9	18	78	11	11
2017	AS-04	77	8	8	0	8	92	0	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	30	10	4	2	6	83	6	50
2017	AS-01	59	17	12	6	0	6	81	6	17
2017	AS-02	9	55	18	0	9	9	70	10	11
2017	AS-04	70	23	0	0	0	8	100	0	13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	62	18	2	6	5	8	86	11	50
2017	AS-01	70	6	0	6	7	12	85	15	17
2017	AS-02	45	18	9	0	9	18	78	11	11
2017	AS-04	62	30	0	8	0	0	92	8	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	8	2	2	32	94	3	50
2017	AS-01	52	6	6	0	36	91	0	17
2017	AS-02	36	9	0	0	55	100	0	11
2017	AS-04	70	8	0	8	15	91	9	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	AS	66	12	6	16	93	50
2017	AS-01	71	6	6	17	93	17
2017	AS-02	45	18	9	27	88	11
2017	AS-04	70	15	8	8	92	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	10	8	8	7	8	76	16	50
2017	AS-01	58	6	17	0	13	6	68	14	17
2017	AS-02	55	9	0	9	9	18	78	22	11
2017	AS-04	70	15	0	8	0	8	92	8	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	AS	49	22	26	4	73	50
2017	AS-01	71	0	23	6	76	17
2017	AS-02	9	64	18	9	80	11
2017	AS-04	54	15	30	0	70	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	43	30	14	4	53	18	50
2017	AS-01	17	54	17	12	0	71	12	17
2017	AS-02	9	45	18	18	9	55	27	11
2017	AS-04	8	24	46	15	8	32	23	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	7	14	46	22	12	34	20	50
2017	AS-01	7	17	40	23	12	35	25	17
2017	AS-02	9	9	36	36	9	45	18	11
2017	AS-04	8	15	46	15	16	32	23	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	44	10	4	3	2	83	7	49
2017	AS-01	35	40	12	6	7	0	75	14	17
2017	AS-02	45	45	9	0	0	0	91	0	11
2017	AS-04	34	49	8	0	0	8	91	0	12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	40	22	8	4	3	65	13	49
2017	AS-01	12	46	29	6	0	7	62	7	17
2017	AS-02	27	36	0	18	18	0	64	36	11
2017	AS-04	26	49	25	0	0	0	75	0	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	16	84	50
2014	AS	10	90	50

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	26	16	10	2	4	2	42	58	50
2017	AS-01	29	29	25	0	6	6	6	32	68	17
2017	AS-02	55	36	9	0	0	0	0	55	45	11
2017	AS-04	46	8	15	32	0	0	0	46	54	13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	17	26
2017	AS-01	33	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	27	26
2017	AS-01	20	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	15	26
2017	AS-01	30	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	62	26
2017	AS-01	62	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	4	26
2017	AS-01	11	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	31	26
2017	AS-01	30	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	15	63	11	8	0	4	27
2017	AS-01	10	70	10	11	0	0	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	19	11	15	0	0	15	69	18	27
2017	AS-01	38	22	10	11	0	0	19	75	13	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	0	15	11	5	12	4	54	35	39	27
2017	AS-01	0	0	19	12	11	10	48	0	54	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.