2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 41 4 4 4 0 0 88 8 134
2017 Non-supervisor 48 38 4 8 2 0 0 86 10 347
2014 Supervisor 45 37 5 8 5 0 0 82 13 141
2014 Non-supervisor 51 36 3 7 3 0 0 87 10 357
2011 Supervisor 62 30 4 3 1 0 0 92 4 171
2011 Non-supervisor 62 33 1 3 1 0 0 95 4 435
2008 Supervisor 72 22 3 1 2 0 0 94 3 170
2008 Non-supervisor 67 28 2 4 0 0 0 94 4 452

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 10 3 0 1 0 2 96 1 133
2017 Non-supervisor 80 14 3 1 2 1 1 95 2 346
2014 Supervisor 81 15 2 1 0 0 1 97 1 141
2014 Non-supervisor 76 16 3 2 1 1 1 94 3 357
2011 Supervisor 82 11 2 2 1 1 2 95 3 171
2011 Non-supervisor 81 14 1 3 0 0 1 96 3 436
2008 Supervisor 82 14 2 0 1 1 1 98 1 170
2008 Non-supervisor 87 11 1 1 1 0 0 97 2 452

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 16 1 3 1 0 1 95 4 134
2017 Non-supervisor 76 16 3 2 1 0 1 93 4 347
2014 Supervisor 80 14 1 3 0 0 1 95 3 141
2014 Non-supervisor 71 16 4 5 2 0 2 89 7 357
2011 Supervisor 73 16 4 3 2 0 2 91 5 170
2011 Non-supervisor 70 19 4 5 1 0 1 90 6 436
2008 Supervisor 72 18 3 4 2 0 1 92 5 170
2008 Non-supervisor 75 18 1 4 2 0 0 93 6 452

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 19 3 3 0 0 0 94 3 134
2017 Non-supervisor 58 30 4 6 2 0 0 88 8 347
2014 Supervisor 76 20 1 1 1 0 0 96 2 141
2014 Non-supervisor 62 26 3 6 3 0 0 88 9 357
2011 Supervisor 74 21 1 2 2 0 0 95 4 170
2011 Non-supervisor 63 28 4 4 1 0 0 91 5 432

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 35 6 8 2 0 0 84 10 133
2017 Non-supervisor 36 42 8 11 3 0 0 78 14 347
2014 Supervisor 44 43 4 7 1 0 0 87 9 141
2014 Non-supervisor 37 38 9 11 4 0 1 76 15 357
2011 Supervisor 58 30 6 4 2 0 0 88 6 171
2011 Non-supervisor 46 37 8 6 2 0 0 83 9 431
2008 Supervisor 54 33 7 5 1 0 1 88 5 170
2008 Non-supervisor 43 37 10 8 2 0 0 80 10 452

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 23 4 5 2 0 0 89 7 134
2017 Non-supervisor 52 35 6 4 3 0 0 87 7 347
2014 Supervisor 59 30 5 5 2 0 0 89 7 141
2014 Non-supervisor 48 34 8 6 4 0 0 82 10 357
2011 Supervisor 69 19 6 5 1 0 0 88 6 171
2011 Non-supervisor 55 30 9 4 3 0 0 84 7 436
2008 Supervisor 57 34 6 1 1 0 0 91 2 170
2008 Non-supervisor 45 39 6 7 2 0 0 85 9 452

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 26 2 3 1 0 0 94 4 134
2017 Non-supervisor 60 29 4 5 2 0 0 89 7 347
2014 Supervisor 66 27 1 5 1 0 0 93 6 141
2014 Non-supervisor 55 34 5 3 3 0 0 89 6 357
2011 Supervisor 67 28 2 2 1 0 0 95 2 171
2011 Non-supervisor 56 36 5 2 2 0 0 91 4 434
2008 Supervisor 66 31 1 2 1 0 0 96 2 170
2008 Non-supervisor 52 35 4 6 3 0 0 87 9 452

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 24 2 1 0 0 0 97 1 133
2017 Non-supervisor 63 29 4 2 1 0 1 93 3 347
2014 Supervisor 76 20 1 1 1 0 0 97 2 141
2014 Non-supervisor 62 29 6 1 1 0 1 92 2 357

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 30 3 4 2 0 0 90 7 133
2017 Non-supervisor 64 26 5 2 3 1 0 91 5 347
2014 Supervisor 50 31 8 8 2 1 0 82 10 141
2014 Non-supervisor 54 29 8 5 4 1 0 84 9 356
2011 Supervisor 43 39 10 7 1 0 0 82 8 170
2011 Non-supervisor 57 32 5 5 1 0 0 89 6 434

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 17 7 11 8 0 22 67 25 134
2017 Non-supervisor 42 20 12 11 6 1 8 69 18 347
2014 Supervisor 31 20 13 12 4 0 20 64 20 141
2014 Non-supervisor 36 23 13 12 7 3 6 65 21 356
2011 Supervisor 30 21 15 8 11 0 16 60 22 171
2011 Non-supervisor 33 29 10 11 9 1 6 67 22 434
2008 Supervisor 25 24 8 16 10 1 17 59 31 170
2008 Non-supervisor 34 28 10 13 9 1 5 66 23 452

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 33 5 7 4 0 0 83 12 133
2017 Non-supervisor 45 40 6 5 4 0 0 85 9 345
2014 Supervisor 48 35 7 9 1 0 0 83 10 141
2014 Non-supervisor 38 39 10 8 4 0 0 77 12 357
2011 Supervisor 55 32 5 5 3 0 0 87 8 169
2011 Non-supervisor 47 39 8 4 2 0 0 85 7 433
2008 Supervisor 53 34 7 5 1 0 0 87 6 169
2008 Non-supervisor 44 36 9 7 3 0 0 81 10 449

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 31 11 11 6 0 0 72 17 133
2017 Non-supervisor 38 31 14 10 7 0 0 69 17 346
2014 Supervisor 39 32 15 9 4 0 0 71 14 141
2014 Non-supervisor 28 37 14 14 8 0 0 65 21 356
2011 Supervisor 33 34 15 12 6 0 0 67 18 170
2011 Non-supervisor 35 37 11 11 6 0 0 71 18 434

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 38 5 10 5 0 0 79 15 134
2017 Non-supervisor 41 38 10 8 3 0 0 79 11 346

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 33 5 3 3 0 0 90 6 134
2017 Non-supervisor 52 36 7 3 2 0 0 88 5 344
2014 Supervisor 58 34 6 1 0 0 0 93 1 141
2014 Non-supervisor 48 36 9 5 2 0 0 84 7 356
2011 Supervisor 59 34 4 2 1 1 0 93 3 170
2011 Non-supervisor 47 41 7 4 1 0 0 88 5 433
2008 Supervisor 65 25 4 5 1 0 0 91 5 170
2008 Non-supervisor 55 35 6 2 2 0 0 90 4 452

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 35 6 11 4 0 0 79 15 134
2017 Non-supervisor 39 36 11 8 6 0 0 75 14 345

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 20 3 4 1 0 0 93 5 134
2017 Non-supervisor 62 29 5 2 1 0 0 92 3 344
2014 Supervisor 72 22 4 2 0 0 0 94 2 141
2014 Non-supervisor 69 22 8 1 0 0 0 91 2 357
2011 Supervisor 73 22 4 1 1 0 0 95 2 170
2011 Non-supervisor 68 27 4 1 0 0 0 95 2 436

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 34 3 7 2 0 0 87 10 133
2017 Non-supervisor 40 37 11 6 6 0 0 77 12 345
2014 Supervisor 51 35 6 5 3 0 0 86 8 141
2014 Non-supervisor 29 43 12 12 4 0 0 72 15 357
2011 Supervisor 52 36 2 9 1 0 0 88 10 171
2011 Non-supervisor 37 41 9 10 3 0 0 78 13 431

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 32 6 7 4 0 1 83 11 134
2017 Non-supervisor 45 33 12 6 4 0 0 78 9 345
2014 Supervisor 49 33 8 7 3 0 0 82 9 141
2014 Non-supervisor 40 34 13 9 4 0 0 74 13 356

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 29 6 9 2 0 0 83 11 134
2017 Non-supervisor 45 38 8 6 3 0 0 83 9 345
2014 Supervisor 51 26 7 13 1 1 0 78 15 141
2014 Non-supervisor 40 35 14 8 3 0 0 75 11 356
2011 Supervisor 46 43 7 4 0 0 0 89 4 170
2011 Non-supervisor 53 34 7 4 1 1 0 88 5 432

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 29 5 6 2 0 0 87 8 133
2017 Non-supervisor 52 37 5 3 2 0 0 89 5 344
2014 Supervisor 58 26 10 7 1 0 0 83 7 141
2014 Non-supervisor 49 31 12 5 2 0 0 81 7 357
2011 Supervisor 61 29 5 2 2 0 0 90 5 171
2011 Non-supervisor 53 39 5 2 2 0 0 91 4 434
2008 Supervisor 62 32 4 2 1 0 0 94 2 170
2008 Non-supervisor 50 39 4 4 2 0 0 89 6 451

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 40 18 11 5 0 0 66 16 134
2017 Non-supervisor 45 39 11 4 2 0 0 84 5 346
2014 Supervisor 22 37 20 15 6 0 1 59 21 141
2014 Non-supervisor 39 39 15 5 3 0 0 78 8 357
2011 Supervisor 20 34 31 12 2 0 0 54 15 171
2011 Non-supervisor 45 37 15 2 1 0 0 82 3 432
2008 Supervisor 21 40 26 6 6 0 1 61 13 170
2008 Non-supervisor 37 38 17 5 3 0 0 75 8 452

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 24 37 18 8 1 0 26 37 133
2017 Non-supervisor 8 19 42 19 10 1 2 30 28 346
2014 Supervisor 5 24 40 21 8 0 1 30 29 141
2014 Non-supervisor 5 20 37 24 11 1 2 36 26 356
2011 Supervisor 4 28 42 15 10 0 1 25 32 170
2011 Non-supervisor 5 19 34 25 13 1 3 39 25 435
2008 Supervisor 5 24 41 21 8 1 1 29 30 170
2008 Non-supervisor 7 16 38 24 12 1 2 37 24 451

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 12 31 26 21 1 0 47 21 134
2017 Non-supervisor 6 10 27 31 24 1 2 56 16 341
2014 Supervisor 7 11 29 37 15 0 1 52 19 141
2014 Non-supervisor 7 17 28 28 16 2 2 47 25 356
2011 Supervisor 4 12 29 32 21 0 2 55 16 169
2011 Non-supervisor 5 11 29 26 25 2 3 52 17 432
2008 Supervisor 6 13 24 37 18 1 2 57 19 170
2008 Non-supervisor 5 10 23 36 22 1 3 60 15 450

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 24 36 15 7 0 0 22 42 133
2017 Non-supervisor 23 28 28 11 8 1 2 20 52 345
2014 Supervisor 15 23 35 19 6 0 1 26 39 141
2014 Non-supervisor 16 24 33 13 10 1 3 24 42 355
2011 Supervisor 11 23 40 19 7 0 1 26 34 168
2011 Non-supervisor 11 19 37 17 14 0 3 31 31 433
2008 Supervisor 10 22 34 23 9 0 2 33 33 170
2008 Non-supervisor 11 22 32 22 10 0 3 33 34 451

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 11 43 29 9 0 0 38 20 133
2017 Non-supervisor 7 14 33 30 13 1 2 45 21 347
2014 Supervisor 6 12 47 27 7 0 1 34 18 140
2014 Non-supervisor 4 11 39 30 14 1 1 44 16 355
2011 Supervisor 8 17 43 27 5 0 1 32 26 169
2011 Non-supervisor 4 11 34 31 16 0 2 49 16 433
2008 Supervisor 6 18 45 20 11 0 1 31 24 169
2008 Non-supervisor 5 13 31 34 15 0 3 50 18 450

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 20 31 24 4 1 0 28 40 133
2017 Non-supervisor 10 22 32 20 12 1 2 34 33 346
2014 Supervisor 18 31 34 15 1 0 1 17 49 141
2014 Non-supervisor 17 25 30 15 10 1 2 26 43 354
2011 Supervisor 18 26 35 15 6 0 1 21 44 169
2011 Non-supervisor 8 20 30 23 16 0 3 40 29 432
2008 Supervisor 14 24 34 19 8 0 1 27 38 170
2008 Non-supervisor 7 15 29 30 16 1 2 48 22 450

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 7 35 31 19 0 1 51 14 132
2017 Non-supervisor 5 12 24 31 21 3 4 56 18 346
2014 Supervisor 6 13 28 35 17 0 1 53 19 141
2014 Non-supervisor 5 13 25 28 23 2 3 54 20 356
2011 Supervisor 4 9 26 37 22 0 1 61 13 169
2011 Non-supervisor 4 8 26 32 25 1 5 60 12 431
2008 Supervisor 8 16 33 23 18 0 2 42 25 170
2008 Non-supervisor 6 14 22 32 22 1 4 57 20 449

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 19 42 19 5 0 1 24 34 134
2017 Non-supervisor 16 22 29 21 8 1 3 31 39 343
2014 Supervisor 14 27 37 16 5 1 1 21 41 141
2014 Non-supervisor 15 19 33 18 11 2 2 30 36 356
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 13 1 4 1 0 4 94 5 134
2017 Non-supervisor 79 9 4 3 1 0 4 91 4 347
2014 Supervisor 85 7 2 4 0 0 2 94 4 141
2014 Non-supervisor 75 12 3 4 1 0 5 91 5 357
2011 Supervisor 78 11 3 3 1 0 4 93 4 169
2011 Non-supervisor 73 16 4 3 1 0 3 91 4 433
2008 Supervisor 73 18 3 1 1 0 4 94 2 170
2008 Non-supervisor 73 12 4 5 2 0 4 88 7 451

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 32 15 4 2 1 1 79 6 134
2017 Non-supervisor 30 30 14 9 7 7 3 67 17 347
2014 Supervisor 47 29 8 7 4 1 3 79 12 141
2014 Non-supervisor 34 27 16 10 6 3 5 66 17 356

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 28 2 4 2 0 0 92 6 134
2017 Non-supervisor 46 32 7 7 8 0 0 78 15 346
2014 Supervisor 59 27 3 6 4 0 1 87 10 141
2014 Non-supervisor 47 27 10 10 5 1 1 74 15 356

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 31 6 8 2 0 1 84 10 134
2017 Non-supervisor 41 36 9 6 5 1 1 79 12 347
2014 Supervisor 50 36 5 7 1 0 1 87 8 141
2014 Non-supervisor 40 33 9 10 4 2 2 76 15 357
2011 Supervisor 40 42 5 9 5 0 0 82 14 169
2011 Non-supervisor 40 33 10 10 5 1 0 75 15 432
2008 Supervisor 49 30 8 9 3 1 0 80 12 169
2008 Non-supervisor 39 35 7 12 4 1 0 76 17 452

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 25 5 7 4 1 1 84 11 134
2017 Non-supervisor 34 30 11 11 7 7 1 69 19 347
2014 Supervisor 58 21 6 10 2 0 2 81 13 141
2014 Non-supervisor 31 28 13 12 7 6 3 65 20 357
2011 Supervisor 49 28 9 9 4 0 0 78 13 171
2011 Non-supervisor 33 27 12 14 8 5 1 64 23 433
2008 Supervisor 53 20 10 11 5 1 0 74 16 170
2008 Non-supervisor 35 29 10 12 8 6 1 68 22 452

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 34 10 16 8 2 3 64 25 133
2017 Non-supervisor 14 20 17 14 10 21 4 46 32 347
2014 Supervisor 26 36 13 13 6 1 4 66 21 141
2014 Non-supervisor 14 20 17 18 14 14 3 41 38 357

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 31 3 5 1 0 0 91 6 133
2017 Non-supervisor 54 33 5 5 3 0 0 87 8 346
2014 Supervisor 60 32 1 5 1 0 1 92 7 141
2014 Non-supervisor 50 33 7 8 2 0 0 83 10 357
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 41 6 5 3 0 0 86 8 133
2017 Non-supervisor 51 31 10 4 3 0 0 83 7 347
2014 Supervisor 42 37 8 7 4 1 1 80 12 141
2014 Non-supervisor 46 28 12 9 5 0 0 75 14 356
2011 Supervisor 42 32 10 12 4 0 1 75 15 171
2011 Non-supervisor 47 30 11 8 4 0 0 77 12 434
2008 Supervisor 39 34 9 9 7 1 0 74 17 170
2008 Non-supervisor 42 33 8 8 7 1 0 77 15 451

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 30 8 5 2 0 1 85 7 134
2017 Non-supervisor 60 23 7 5 2 2 0 85 8 347
2014 Supervisor 54 31 9 4 1 1 1 86 5 141
2014 Non-supervisor 55 24 10 5 3 1 1 81 8 356
2011 Supervisor 54 25 12 6 2 1 0 80 8 171
2011 Non-supervisor 54 24 9 6 4 2 0 80 10 433
2008 Supervisor 54 26 9 6 4 2 0 81 10 170
2008 Non-supervisor 51 27 10 6 5 1 0 79 11 451

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 30 5 6 2 0 0 87 8 134
2017 Non-supervisor 49 31 8 6 5 0 0 81 10 346
2014 Supervisor 57 25 5 9 3 0 1 83 12 141
2014 Non-supervisor 50 27 10 9 3 1 0 77 12 355
2011 Supervisor 49 30 9 8 5 0 0 78 12 171
2011 Non-supervisor 46 31 9 8 5 0 0 77 13 435
2008 Supervisor 47 29 5 10 7 1 0 77 17 170
2008 Non-supervisor 42 31 10 9 6 1 0 74 15 452

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 90 6 0 2 0 0 3 98 2 134
2017 Non-supervisor 85 6 4 1 1 0 4 95 1 346
2014 Supervisor 90 6 1 0 0 0 3 99 0 141
2014 Non-supervisor 76 13 3 2 1 0 5 93 3 356
2011 Supervisor 82 6 3 5 0 0 4 91 5 170
2011 Non-supervisor 80 10 3 3 1 0 3 93 4 435
2008 Supervisor 78 9 2 2 2 0 7 93 4 170
2008 Non-supervisor 80 8 3 4 2 0 2 91 6 450

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 28 8 1 2 2 10 87 3 134
2017 Non-supervisor 59 18 6 4 2 5 5 87 6 347
2014 Supervisor 51 19 13 2 3 1 10 80 6 141
2014 Non-supervisor 54 21 7 5 4 4 5 82 10 356
2011 Supervisor 40 29 14 6 4 1 6 74 11 171
2011 Non-supervisor 46 27 10 6 3 5 4 79 10 435

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 23 5 5 2 0 0 87 8 134
2017 Non-supervisor 64 22 6 3 4 0 0 86 8 347

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 22 5 3 1 0 0 90 4 134
2017 Non-supervisor 66 21 7 3 2 1 0 88 6 347

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 21 9 5 1 0 1 85 6 134
2017 Non-supervisor 61 25 7 3 3 0 0 87 7 347
2014 Supervisor 58 26 10 4 1 0 1 84 6 141
2014 Non-supervisor 58 24 7 6 5 0 0 82 11 356
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 31 6 8 2 2 7 82 12 134
2014 Supervisor 40 32 12 7 4 1 5 76 11 141

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 34 8 6 6 1 0 80 12 134
2017 Non-supervisor 40 35 10 7 5 3 0 76 13 347
2014 Supervisor 45 31 11 10 3 1 0 76 12 141
2014 Non-supervisor 33 33 13 9 8 3 0 69 18 357
2011 Supervisor 34 36 15 10 5 1 0 71 15 171
2011 Non-supervisor 34 35 12 10 6 3 0 71 16 433

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 27 8 8 7 0 0 77 15 134
2017 Non-supervisor 35 41 12 5 6 1 0 76 12 345
2014 Supervisor 39 36 9 10 5 1 0 75 16 141
2014 Non-supervisor 34 33 12 11 7 1 1 69 19 357
2011 Supervisor 39 32 16 9 4 1 0 71 12 170
2011 Non-supervisor 33 37 14 8 6 1 0 71 15 433
2008 Supervisor 40 35 9 8 6 1 1 76 14 169
2008 Non-supervisor 37 35 11 8 7 1 0 73 16 451

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 33 11 10 9 1 0 69 20 134
2017 Non-supervisor 24 39 15 11 7 3 0 66 18 346
2014 Supervisor 29 39 11 14 6 1 0 69 20 140
2014 Non-supervisor 25 32 18 15 7 3 0 59 23 357
2011 Supervisor 19 44 15 15 5 2 0 65 20 171
2011 Non-supervisor 22 38 17 14 5 3 0 62 20 430
2008 Supervisor 28 46 8 10 6 2 0 75 17 170
2008 Non-supervisor 23 42 13 12 6 4 0 68 19 452

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 30 5 7 10 1 0 78 17 133
2017 Non-supervisor 32 34 12 10 7 3 0 69 18 346
2014 Supervisor 44 25 12 11 7 1 0 70 18 140
2014 Non-supervisor 30 31 16 11 9 3 0 63 20 357
2011 Supervisor 34 36 14 8 6 1 0 71 15 171
2011 Non-supervisor 28 35 17 9 6 5 0 66 16 434
2008 Supervisor 42 33 7 11 6 2 0 77 17 169
2008 Non-supervisor 31 37 11 9 6 6 0 72 16 451

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 32 11 10 8 0 0 70 19 134
2017 Non-supervisor 24 35 14 15 10 1 0 60 26 345
2014 Supervisor 29 38 15 14 4 1 0 68 18 141
2014 Non-supervisor 22 31 14 19 10 3 0 55 30 356
2011 Supervisor 21 42 14 15 8 1 0 63 22 171
2011 Non-supervisor 18 38 15 18 9 2 0 58 27 435
2008 Supervisor 30 41 11 10 8 1 0 71 18 170
2008 Non-supervisor 20 40 13 16 10 1 0 61 26 452
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 45 7 9 3 0 0 81 12 134
2017 Non-supervisor 39 39 10 7 4 0 0 79 11 347
2014 Supervisor 39 45 10 5 1 0 0 85 6 141
2014 Non-supervisor 39 37 10 8 4 2 0 77 12 357
2011 Supervisor 30 50 9 9 3 0 0 80 12 171
2011 Non-supervisor 38 41 8 9 3 1 0 80 12 432

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 31 4 1 0 1 0 96 1 134
2017 Non-supervisor 55 37 5 1 1 2 0 93 2 347
2014 Supervisor 63 31 3 2 0 1 0 95 2 141
2014 Non-supervisor 52 36 6 3 0 2 0 90 3 357
2011 Supervisor 52 38 5 4 0 1 0 91 4 171
2011 Non-supervisor 47 39 7 3 1 2 0 88 4 431

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 30 4 7 1 0 0 89 7 134
2017 Non-supervisor 42 38 8 6 3 1 1 82 9 347
2014 Supervisor 55 29 6 6 3 1 0 85 9 141
2014 Non-supervisor 46 31 9 6 4 3 1 81 10 357
2011 Supervisor 59 23 7 5 3 2 1 84 8 171
2011 Non-supervisor 46 32 7 7 5 3 0 80 12 431
2008 Supervisor 50 28 6 8 5 1 1 80 14 170
2008 Non-supervisor 39 36 11 6 5 3 0 78 11 452

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 36 8 8 3 0 1 82 11 133
2017 Non-supervisor 29 37 17 9 5 3 1 69 14 347
2014 Supervisor 46 39 8 5 1 1 0 85 7 141
2014 Non-supervisor 34 35 19 5 3 3 1 71 9 357
2011 Supervisor 37 45 10 6 2 0 0 82 8 170
2011 Non-supervisor 31 37 17 6 4 4 1 71 11 432

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 18 14 13 16 0 6 55 30 134
2017 Non-supervisor 20 21 16 15 14 11 3 48 34 345
2014 Supervisor 29 27 12 12 11 6 4 61 26 141
2014 Non-supervisor 16 25 18 17 16 6 1 44 36 355
2011 Supervisor 22 22 22 13 10 7 3 49 26 170
2011 Non-supervisor 18 20 20 17 15 8 2 43 35 430

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 13 4 2 1 1 4 93 3 134
2017 Non-supervisor 75 13 4 2 1 1 4 93 3 345
2014 Supervisor 76 14 3 3 1 0 4 93 4 141
2014 Non-supervisor 72 12 5 3 1 1 5 90 4 357

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 87 10 0 0 0 1 2 100 0 134
2017 Non-supervisor 77 13 2 2 0 2 4 96 2 345
2014 Supervisor 85 12 1 0 0 0 1 98 0 141
2014 Non-supervisor 77 13 3 2 0 1 4 95 2 357
2011 Supervisor 84 11 2 1 0 0 2 97 1 170
2011 Non-supervisor 74 15 3 2 0 3 3 95 2 433
2008 Supervisor 82 14 3 1 0 1 1 96 1 170
2008 Non-supervisor 79 13 3 2 0 0 2 95 2 452

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 34 7 5 2 1 0 86 7 134
2017 Non-supervisor 40 36 8 8 5 2 1 79 13 347
2014 Supervisor 43 40 9 5 3 1 0 84 7 141
2014 Non-supervisor 36 29 13 12 8 2 1 67 20 357
2011 Supervisor 55 31 7 3 4 0 0 86 7 171
2011 Non-supervisor 45 34 8 8 3 1 0 80 12 436
2008 Supervisor 56 29 6 6 2 0 0 85 9 170
2008 Non-supervisor 47 34 8 6 5 0 0 82 10 452

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 22 11 16 13 1 2 60 29 134
2017 Non-supervisor 25 26 12 18 14 2 3 54 33 346
2014 Supervisor 32 27 12 12 11 2 3 63 25 141
2014 Non-supervisor 18 25 14 18 22 1 2 44 42 356
2011 Supervisor 22 27 16 15 17 1 2 51 33 171
2011 Non-supervisor 16 29 14 18 20 1 1 46 40 435
2008 Supervisor 25 31 12 18 14 0 1 56 32 170
2008 Non-supervisor 18 32 12 19 17 1 1 51 37 451

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 36 10 6 3 1 0 81 9 134
2017 Non-supervisor 29 41 14 6 6 3 1 73 12 346

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 35 7 2 1 2 1 89 4 133
2017 Non-supervisor 47 29 14 3 4 2 1 79 7 347
2014 Supervisor 55 30 10 3 0 2 0 87 3 141
2014 Non-supervisor 48 28 12 5 2 3 0 80 8 356

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 32 6 4 0 1 0 89 4 134
2017 Non-supervisor 47 37 8 4 2 1 0 85 6 346
2014 Supervisor 59 28 8 1 2 1 0 88 3 141
2014 Non-supervisor 51 30 9 6 2 2 0 82 9 357
2011 Supervisor 50 36 9 3 2 0 0 86 5 171
2011 Non-supervisor 42 39 10 5 2 2 0 82 7 433

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 24 3 5 2 0 0 90 7 134
2017 Non-supervisor 57 31 5 4 3 0 0 88 7 347
2014 Supervisor 63 28 6 1 2 0 0 91 3 140
2014 Non-supervisor 57 29 7 5 2 0 0 86 7 357
2011 Supervisor 57 33 4 4 2 0 0 90 6 170
2011 Non-supervisor 52 34 9 3 1 0 0 86 5 434
2008 Supervisor 56 34 5 4 2 0 0 90 5 170
2008 Non-supervisor 48 38 6 4 3 1 0 86 7 452

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 27 5 4 3 1 0 88 7 134
2017 Non-supervisor 56 29 8 5 2 0 0 85 7 346
2014 Supervisor 55 29 9 4 2 0 0 84 7 141
2014 Non-supervisor 51 27 11 8 3 0 0 78 11 356
2011 Supervisor 54 31 10 3 2 0 0 85 5 169
2011 Non-supervisor 52 31 9 5 2 0 0 83 7 432

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 25 5 5 5 0 0 86 9 134
2017 Non-supervisor 58 28 7 6 2 0 0 85 8 346
2014 Supervisor 53 30 7 7 2 0 0 83 9 141
2014 Non-supervisor 49 30 11 8 2 0 0 79 10 357
2011 Supervisor 51 34 10 4 2 0 0 85 5 168
2011 Non-supervisor 51 32 10 5 2 0 0 83 8 433
2008 Supervisor 59 26 7 7 2 0 0 85 8 169
2008 Non-supervisor 50 33 6 7 3 0 0 83 11 451

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 18 11 4 6 5 0 78 10 134
2017 Non-supervisor 50 18 15 6 5 5 1 72 12 347
2014 Supervisor 56 19 13 5 5 2 0 77 10 141
2014 Non-supervisor 47 21 13 9 6 3 1 70 16 356
2011 Supervisor 52 24 11 6 5 1 0 77 12 171
2011 Non-supervisor 48 24 13 6 5 4 0 75 12 433
2008 Supervisor 48 23 14 11 4 1 0 72 14 170
2008 Non-supervisor 42 21 14 12 6 4 0 66 19 451
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 30 45 25 134
2017 Non-supervisor 21 44 35 347
2014 Supervisor 22 47 30 141
2014 Non-supervisor 20 41 39 357
2011 Supervisor 18 52 30 170
2011 Non-supervisor 15 53 31 435

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 35 38 20 2 0 5 40
2017 Non-supervisor 23 26 26 3 18 4 72
2014 Supervisor 16 45 25 11 9999 3 31
2014 Non-supervisor 12 30 26 12 9999 19 70
2011 Supervisor 30 38 26 6 9999 0 31
2011 Non-supervisor 22 25 36 3 9999 13 67
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 10 90 134
2017 Non-supervisor 12 88 346
2014 Supervisor 10 90 141
2014 Non-supervisor 15 85 355

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 49 14
2017 Non-supervisor 63 43
2014 Supervisor 52 14
2014 Non-supervisor 41 54

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 79 14
2017 Non-supervisor 65 43
2014 Supervisor 85 14
2014 Non-supervisor 72 54

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 43

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2017 Non-supervisor 0 43
2014 Supervisor 0 14
2014 Non-supervisor 0 54

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2017 Non-supervisor 0 43
2014 Supervisor 0 14
2014 Non-supervisor 0 54

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2014 Supervisor 0 14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2014 Supervisor 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 57 14
2017 Non-supervisor 45 43
2014 Supervisor 55 14
2014 Non-supervisor 43 54

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 14
2017 Non-supervisor 37 43
2014 Supervisor 35 14
2014 Non-supervisor 42 54

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 47 43
2014 Supervisor 43 14
2014 Non-supervisor 30 54

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 51 14
2017 Non-supervisor 45 43
2014 Supervisor 51 14
2014 Non-supervisor 39 54

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 19 43
2014 Non-supervisor 24 54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 48 43
2014 Supervisor 64 14
2014 Non-supervisor 52 54

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 44 43
2014 Supervisor 42 14
2014 Non-supervisor 22 54

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2014 Supervisor 0 14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 43
2014 Supervisor 0 14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 40 43
2014 Supervisor 35 14
2014 Non-supervisor 41 54

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 23 43
2014 Supervisor 41 14
2014 Non-supervisor 26 54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 11 43
2014 Non-supervisor 17 54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 14
2017 Non-supervisor 50 43
2014 Supervisor 56 14
2014 Non-supervisor 45 54

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 25 43
2014 Non-supervisor 24 54

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2017 Non-supervisor 14 43

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2017 Non-supervisor 11 43
2014 Non-supervisor 9 54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 14
2017 Non-supervisor 31 43
2014 Non-supervisor 35 54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 18 41
2014 Supervisor 0 13
2014 Non-supervisor 13 53

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 41
2014 Supervisor 0 13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2014 Supervisor 0 13
2014 Non-supervisor 11 53

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 17 41
2014 Non-supervisor 11 53

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2017 Non-supervisor 0 41

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 12 41
2014 Non-supervisor 10 53

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 35 41
2014 Supervisor 38 13
2014 Non-supervisor 29 53

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 14
2017 Non-supervisor 46 41
2014 Supervisor 47 13
2014 Non-supervisor 51 53

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2017 Non-supervisor 0 41
2014 Supervisor 0 13
2014 Non-supervisor 0 53

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 50 14
2017 Non-supervisor 54 41
2014 Supervisor 71 13
2014 Non-supervisor 62 53

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 14
2017 Non-supervisor 0 41

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 100 0 14
2017 Non-supervisor 96 4 42

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 14 14 4 5 23 6 68 13 134
2017 Non-supervisor 17 14 21 4 5 30 8 50 15 346
2014 Supervisor 31 22 11 4 7 18 7 71 15 141
2014 Non-supervisor 18 14 22 4 5 29 7 50 15 356

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 29 5 3 4 6 1 87 7 134
2017 Non-supervisor 35 30 15 5 5 9 1 73 10 346
2014 Supervisor 44 30 12 4 5 5 1 78 9 141
2014 Non-supervisor 35 29 17 5 4 10 0 71 10 356
2011 Supervisor 42 41 9 6 1 1 0 84 7 171
2011 Non-supervisor 40 36 11 5 3 6 0 81 8 432
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 34 3 2 0 0 18 94 3 134
2017 Non-supervisor 32 48 9 5 1 1 4 85 6 346
2014 Supervisor 36 37 3 2 1 0 21 93 4 141
2014 Non-supervisor 31 54 8 4 1 1 2 87 5 357
2011 Supervisor 34 34 5 5 1 1 20 87 7 170
2011 Non-supervisor 27 55 9 5 2 0 3 84 7 433
2008 Supervisor 28 33 5 5 4 1 25 82 11 170
2008 Non-supervisor 28 52 7 8 3 1 2 82 11 452

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 15 23 4 2 19 10 58 9 134
2017 Non-supervisor 14 20 22 6 2 29 8 53 13 347
2014 Supervisor 16 17 21 5 2 24 15 53 12 141
2014 Non-supervisor 15 18 23 6 5 24 10 49 16 355
2011 Supervisor 20 24 25 5 2 15 9 58 9 170
2011 Non-supervisor 10 26 28 5 4 22 5 48 13 432

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 25 5 1 0 5 18 93 1 134
2017 Non-supervisor 47 28 9 3 1 8 4 86 4 346
2014 Supervisor 38 29 5 3 0 4 21 89 4 141
2014 Non-supervisor 42 26 16 3 2 10 2 77 5 356
2011 Supervisor 38 24 10 4 1 4 19 81 6 171
2011 Non-supervisor 42 32 9 3 2 9 2 84 6 433
2008 Supervisor 30 26 9 4 1 4 25 79 7 170
2008 Non-supervisor 40 35 10 3 2 9 1 84 5 451

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 23 5 3 1 4 16 89 5 133
2017 Non-supervisor 42 27 11 4 1 11 4 81 6 346
2014 Supervisor 38 27 9 3 0 4 21 85 4 141
2014 Non-supervisor 40 25 16 4 3 11 2 74 7 355
2011 Supervisor 33 30 9 2 2 6 18 83 5 169
2011 Non-supervisor 39 32 12 2 2 10 2 81 4 433
2008 Supervisor 37 26 6 8 2 2 18 80 13 170
2008 Non-supervisor 39 33 9 6 4 8 1 80 10 450
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 5 95 345
2014 Non-supervisor 4 96 355

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 100 16
2014 Non-supervisor 70 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 40 15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 33 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 15
2014 Non-supervisor 0 14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 63 16
2014 Non-supervisor 35 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 43 16
2014 Non-supervisor 64 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16
2014 Non-supervisor 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 62 16
2014 Non-supervisor 87 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 89 11 16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 16 12 1 1 34 3 78 2 133
2017 Non-supervisor 16 12 18 2 3 42 7 56 9 346
2014 Supervisor 33 13 18 0 1 29 6 71 1 141
2014 Non-supervisor 20 13 19 3 0 37 8 60 5 357

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 29 9 1 1 6 0 89 2 131
2017 Non-supervisor 36 32 14 2 3 12 2 78 6 347
2014 Supervisor 54 22 16 0 1 6 2 82 1 141
2014 Non-supervisor 39 25 16 5 0 13 1 74 7 357
2011 Supervisor 51 31 12 4 0 3 0 84 4 171
2011 Non-supervisor 44 33 13 2 1 7 0 83 3 434
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 25 13 3 2 1 0 82 5 131
2017 Non-supervisor 50 23 14 7 5 0 2 74 12 346

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 29 29 16 9 0 0 46 25 134
2017 Non-supervisor 24 32 28 11 5 0 0 57 16 346

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 28 29 11 6 0 0 54 17 134
2017 Non-supervisor 29 39 18 9 4 1 1 69 13 346

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 25 28 14 10 1 0 47 24 134
2017 Non-supervisor 31 29 20 12 6 0 2 61 18 344

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 33 18 5 2 0 1 75 7 134
2017 Non-supervisor 57 24 8 2 2 1 6 87 4 344

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 41 19 7 6 0 0 68 14 133
2017 Non-supervisor 37 33 20 5 5 0 1 70 10 344

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 35 19 12 3 0 0 67 15 133
2017 Non-supervisor 32 31 21 9 6 1 1 64 15 345

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 36 20 21 8 0 0 52 29 133
2017 Non-supervisor 26 38 20 9 6 1 0 65 15 344

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 28 19 11 8 1 0 62 19 133
2017 Non-supervisor 33 35 17 8 6 0 1 69 14 345

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 24 23 19 6 0 0 52 25 133
2017 Non-supervisor 33 37 22 5 3 0 0 70 8 345

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 76 17 4 2 1 0 1 93 3 134
2017 Non-supervisor 67 17 9 2 3 0 2 86 5 345

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 81 10 4 4 1 2 0 92 4 134
2017 Non-supervisor 77 12 6 1 2 1 2 91 3 346

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 32 10 2 0 0 0 88 2 133
2017 Non-supervisor 64 25 6 3 1 0 1 90 4 347

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 16 11 5 4 0 0 80 9 133
2017 Non-supervisor 63 20 10 3 3 0 2 84 6 346

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 35 13 5 1 0 0 81 6 133
2017 Non-supervisor 55 4 2 0 0 0 39 96 0 346

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 20 5 4 3 0 0 89 7 132
2017 Non-supervisor 71 18 4 1 1 1 5 94 2 344

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 83 11 3 2 2 0 0 93 4 133
2017 Non-supervisor 67 21 7 1 3 0 2 90 3 347

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 23 7 4 1 0 0 88 5 133
2017 Non-supervisor 50 30 13 3 3 0 2 82 6 347

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 37 35 11 5 0 0 49 16 134
2017 Non-supervisor 15 46 31 5 3 0 0 61 8 347

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 15 47 22 9 0 0 31 22 134
2017 Non-supervisor 5 15 42 29 9 0 0 38 20 347

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 29 5 1 1 0 0 94 2 133
2017 Non-supervisor 43 43 7 5 1 1 0 87 6 346

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 41 6 8 6 0 0 80 14 134
2017 Non-supervisor 33 42 14 7 4 1 0 76 11 346
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 10 90 134
2017 Non-supervisor 17 83 346
2014 Supervisor 5 95 141
2014 Non-supervisor 13 87 356

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 78 22 13
2017 Non-supervisor 80 20 57
2014 Non-supervisor 89 11 46

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 80 20 0 0 0 0 0 100 0 10
2017 Non-supervisor 60 32 2 4 2 0 0 92 6 46
2014 Non-supervisor 54 44 0 3 0 0 0 97 3 41
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 30 14 2 4 5 0 48 52 134
2017 Non-supervisor 49 25 11 6 3 5 0 52 48 347

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 66
2017 Non-supervisor 16 156

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 66
2017 Non-supervisor 26 156

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 66
2017 Non-supervisor 21 156

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 61 66
2017 Non-supervisor 43 156

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 66
2017 Non-supervisor 3 156

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 66
2017 Non-supervisor 43 156

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 20 65 13 2 0 0 62
2017 Non-supervisor 14 61 15 5 1 4 155

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 25 9 13 3 5 6 72 18 66
2017 Non-supervisor 34 28 11 10 9 1 7 67 21 158

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 12 13 8 6 9 48 38 32 66
2017 Non-supervisor 9 12 10 10 18 3 38 35 48 157
Report a problem or mistake on this page
Date modified: