2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 111.1. Region of work (variable derived from question 111)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 48 39 4 6 2 0 0 87 9 470
2017 Region - National Capital Region 34 36 0 30 0 0 0 70 30 11
2014 Region - Atlantic 48 37 4 8 4 0 0 85 11 470
2014 Region - National Capital Region 60 36 0 4 0 0 0 96 4 22
2011 Region - Atlantic 63 31 2 3 1 0 0 95 3 578
2011 Region - National Capital Region 39 40 8 12 0 0 0 80 12 25
2008 Region - Atlantic 69 26 2 2 1 0 0 95 3 593
2008 Region - National Capital Region 50 25 5 15 5 0 0 75 20 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 82 12 3 0 1 0 1 95 2 468
2017 Region - National Capital Region 62 18 9 0 12 0 0 79 12 11
2014 Region - Atlantic 77 16 3 2 0 1 1 95 2 470
2014 Region - National Capital Region 78 22 0 0 0 0 0 100 0 22
2011 Region - Atlantic 81 13 1 2 1 1 1 96 3 579
2011 Region - National Capital Region 80 11 0 0 4 0 4 96 4 25
2008 Region - Atlantic 85 12 1 1 1 0 0 97 2 593
2008 Region - National Capital Region 100 0 0 0 0 0 0 100 0 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 77 16 2 3 1 0 1 94 4 470
2017 Region - National Capital Region 88 0 12 0 0 0 0 88 0 11
2014 Region - Atlantic 73 16 4 5 1 0 2 90 6 470
2014 Region - National Capital Region 90 10 0 0 0 0 0 100 0 22
2011 Region - Atlantic 70 19 4 4 1 0 1 90 5 578
2011 Region - National Capital Region 80 8 0 4 4 0 4 92 8 25
2008 Region - Atlantic 74 19 2 3 2 0 0 93 5 593
2008 Region - National Capital Region 90 5 0 5 0 0 0 95 5 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 62 27 4 6 1 0 0 89 7 470
2017 Region - National Capital Region 61 27 12 0 0 0 0 88 0 11
2014 Region - Atlantic 65 25 3 5 2 0 0 90 7 470
2014 Region - National Capital Region 91 9 0 0 0 0 0 100 0 22
2011 Region - Atlantic 67 26 3 3 1 0 0 93 4 574
2011 Region - National Capital Region 56 29 8 4 4 0 0 85 7 25

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 40 41 7 10 3 0 0 81 13 469
2017 Region - National Capital Region 34 9 38 18 0 0 0 43 18 11
2014 Region - Atlantic 38 40 8 11 3 0 0 78 14 470
2014 Region - National Capital Region 55 23 14 4 4 0 0 78 8 22
2011 Region - Atlantic 50 34 7 6 2 0 0 85 8 575
2011 Region - National Capital Region 23 40 25 12 0 0 0 63 12 25
2008 Region - Atlantic 46 36 9 7 2 0 1 82 9 593
2008 Region - National Capital Region 45 25 15 5 10 0 0 70 15 20

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 56 32 6 4 3 0 0 87 7 470
2017 Region - National Capital Region 47 44 0 0 9 0 0 91 9 11
2014 Region - Atlantic 51 33 6 6 3 0 0 84 9 470
2014 Region - National Capital Region 49 22 19 5 5 0 0 71 10 22
2011 Region - Atlantic 59 27 8 4 3 0 0 86 6 579
2011 Region - National Capital Region 56 20 12 12 0 0 0 76 12 25
2008 Region - Atlantic 48 38 6 5 2 0 0 86 7 593
2008 Region - National Capital Region 55 40 0 0 5 0 0 95 5 20

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 62 28 4 4 2 0 0 90 6 470
2017 Region - National Capital Region 64 36 0 0 0 0 0 100 0 11
2014 Region - Atlantic 57 33 4 4 3 0 0 90 6 470
2014 Region - National Capital Region 67 18 15 0 0 0 0 85 0 22
2011 Region - Atlantic 59 33 4 2 1 0 0 93 3 577
2011 Region - National Capital Region 51 40 8 0 0 0 0 92 0 25
2008 Region - Atlantic 56 34 3 5 2 0 0 90 7 593
2008 Region - National Capital Region 80 15 0 5 0 0 0 95 5 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 66 28 3 2 1 0 0 94 3 469
2017 Region - National Capital Region 61 30 0 0 0 0 9 100 0 11
2014 Region - Atlantic 67 27 4 1 1 0 0 94 2 470
2014 Region - National Capital Region 68 17 15 0 0 0 0 85 0 22

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 63 27 4 3 3 1 0 91 5 469
2017 Region - National Capital Region 70 18 0 12 0 0 0 88 12 11
2014 Region - Atlantic 54 29 7 6 4 1 0 83 9 470
2014 Region - National Capital Region 45 31 15 9 0 0 0 76 9 22
2011 Region - Atlantic 55 34 6 5 1 0 0 88 6 576
2011 Region - National Capital Region 36 36 21 4 4 0 0 72 7 25

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 41 20 11 11 6 1 11 69 19 470
2017 Region - National Capital Region 26 9 0 21 18 0 26 47 53 11
2014 Region - Atlantic 35 23 13 12 6 2 9 65 20 470
2014 Region - National Capital Region 28 13 15 9 14 0 21 52 30 22
2011 Region - Atlantic 32 27 11 10 9 1 9 66 22 577
2011 Region - National Capital Region 27 29 12 0 28 0 4 58 29 25
2008 Region - Atlantic 32 27 9 14 8 1 9 65 25 593
2008 Region - National Capital Region 25 25 10 5 30 0 5 53 37 20

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 46 38 6 6 4 0 0 85 10 467
2017 Region - National Capital Region 47 26 18 0 9 0 0 73 9 11
2014 Region - Atlantic 41 38 9 8 3 0 0 79 12 470
2014 Region - National Capital Region 41 35 14 5 5 0 0 76 10 22
2011 Region - Atlantic 50 37 7 4 3 0 0 86 7 574
2011 Region - National Capital Region 40 32 8 16 4 0 0 72 20 25
2008 Region - Atlantic 46 36 9 6 3 0 0 82 9 589
2008 Region - National Capital Region 80 10 0 10 0 0 0 90 10 20

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 39 30 13 11 6 0 0 70 17 469
2017 Region - National Capital Region 29 38 10 10 13 0 0 67 23 10
2014 Region - Atlantic 30 36 15 12 7 0 0 66 19 470
2014 Region - National Capital Region 45 41 4 10 0 0 0 86 10 22
2011 Region - Atlantic 35 36 11 12 6 0 0 70 18 577
2011 Region - National Capital Region 20 46 22 0 12 0 0 66 12 24

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 41 38 8 9 4 0 0 79 12 469
2017 Region - National Capital Region 44 35 0 12 9 0 0 79 21 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 53 35 6 3 2 0 0 89 5 467
2017 Region - National Capital Region 73 9 0 9 9 0 0 82 18 11
2014 Region - Atlantic 51 36 8 4 1 0 0 87 5 470
2014 Region - National Capital Region 49 27 15 9 0 0 0 76 9 22
2011 Region - Atlantic 50 39 6 4 1 0 0 89 4 575
2011 Region - National Capital Region 52 32 12 0 4 0 0 84 4 25
2008 Region - Atlantic 57 33 5 3 2 0 0 90 5 593
2008 Region - National Capital Region 75 15 0 10 0 0 0 90 10 20

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 40 36 9 9 5 0 0 76 14 468
2017 Region - National Capital Region 34 27 18 0 21 0 0 62 21 11

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 65 27 4 3 1 0 0 92 4 467
2017 Region - National Capital Region 65 8 27 0 0 0 0 73 0 11
2014 Region - Atlantic 70 22 6 2 0 0 0 92 2 470
2014 Region - National Capital Region 63 13 24 0 0 0 0 76 0 22
2011 Region - Atlantic 69 26 4 1 0 0 0 95 1 578
2011 Region - National Capital Region 60 32 0 8 0 0 0 92 8 25

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 44 36 8 7 5 0 0 80 12 467
2017 Region - National Capital Region 54 26 20 0 0 0 0 80 0 11
2014 Region - Atlantic 35 41 11 10 3 0 0 76 14 470
2014 Region - National Capital Region 36 41 14 9 0 0 0 76 9 22
2011 Region - Atlantic 42 39 7 9 2 0 0 81 12 574
2011 Region - National Capital Region 24 49 12 12 4 0 0 72 16 25

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 47 33 10 6 3 0 0 80 10 468
2017 Region - National Capital Region 35 35 21 0 9 0 0 70 9 11
2014 Region - Atlantic 42 33 12 9 3 0 0 76 12 470
2014 Region - National Capital Region 41 36 15 0 8 0 0 77 8 22

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 48 35 8 7 2 0 0 83 9 468
2017 Region - National Capital Region 35 44 0 9 12 0 0 79 21 11
2014 Region - Atlantic 43 33 12 10 2 0 0 76 12 470
2014 Region - National Capital Region 44 28 19 4 5 0 0 72 9 22
2011 Region - Atlantic 52 36 7 3 1 1 0 89 4 575
2011 Region - National Capital Region 31 49 8 8 4 0 0 80 11 25

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 54 35 5 4 2 0 0 89 6 466
2017 Region - National Capital Region 47 44 9 0 0 0 0 91 0 11
2014 Region - Atlantic 51 31 11 6 2 0 0 82 7 470
2014 Region - National Capital Region 54 13 29 5 0 0 0 66 5 22
2011 Region - Atlantic 56 35 4 2 2 0 0 92 4 577
2011 Region - National Capital Region 36 41 16 4 4 0 0 77 8 25
2008 Region - Atlantic 53 37 4 4 2 0 0 90 5 592
2008 Region - National Capital Region 75 20 0 5 0 0 0 95 5 20

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 40 39 13 6 2 0 0 79 8 469
2017 Region - National Capital Region 27 44 0 18 12 0 0 71 29 11
2014 Region - Atlantic 34 38 16 8 4 0 0 72 12 470
2014 Region - National Capital Region 41 36 18 4 0 0 0 77 4 22
2011 Region - Atlantic 38 36 19 5 1 0 0 74 6 575
2011 Region - National Capital Region 35 29 32 0 4 0 0 64 4 25
2008 Region - Atlantic 33 38 20 5 4 0 1 71 9 593
2008 Region - National Capital Region 35 45 10 10 0 0 0 80 10 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 9 20 41 19 8 1 2 28 30 469
2017 Region - National Capital Region 23 10 28 0 39 0 0 39 32 10
2014 Region - Atlantic 5 21 39 22 9 1 2 33 27 469
2014 Region - National Capital Region 0 14 18 40 23 0 5 67 14 22
2011 Region - Atlantic 4 22 36 23 12 1 2 35 27 577
2011 Region - National Capital Region 4 15 40 21 20 0 0 41 19 25
2008 Region - Atlantic 6 19 39 23 11 1 1 35 25 593
2008 Region - National Capital Region 15 10 25 25 20 0 5 47 26 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 7 10 29 29 22 1 1 52 18 464
2017 Region - National Capital Region 0 9 0 27 64 0 0 91 9 11
2014 Region - Atlantic 7 15 29 30 15 1 2 47 23 469
2014 Region - National Capital Region 5 5 18 50 18 0 5 71 10 22
2011 Region - Atlantic 5 11 30 27 23 1 3 52 17 573
2011 Region - National Capital Region 12 11 8 34 35 0 0 69 23 25
2008 Region - Atlantic 6 10 24 36 21 1 2 59 17 593
2008 Region - National Capital Region 0 10 15 25 35 5 10 71 12 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 21 27 31 12 7 0 1 19 49 467
2017 Region - National Capital Region 21 0 26 27 27 0 0 53 21 11
2014 Region - Atlantic 16 25 34 13 8 1 3 22 42 468
2014 Region - National Capital Region 8 0 24 49 14 0 5 66 9 22
2011 Region - Atlantic 11 20 38 16 11 0 2 29 32 573
2011 Region - National Capital Region 4 20 23 37 12 0 4 51 25 25
2008 Region - Atlantic 11 22 32 22 10 0 3 33 34 593
2008 Region - National Capital Region 10 10 30 25 20 0 5 47 21 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 7 13 37 30 12 1 1 43 20 469
2017 Region - National Capital Region 12 9 17 35 27 0 0 62 21 11
2014 Region - Atlantic 5 11 43 28 11 1 1 40 16 466
2014 Region - National Capital Region 0 19 26 37 14 0 5 53 19 22
2011 Region - Atlantic 5 13 37 30 13 0 2 44 19 574
2011 Region - National Capital Region 4 8 32 37 15 0 4 54 12 25
2008 Region - Atlantic 5 14 35 30 15 0 2 45 20 592
2008 Region - National Capital Region 5 25 25 30 5 0 10 39 33 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 12 22 31 22 10 1 2 33 35 468
2017 Region - National Capital Region 21 9 44 0 27 0 0 27 29 11
2014 Region - Atlantic 18 27 31 14 7 1 2 22 46 468
2014 Region - National Capital Region 10 13 36 32 9 0 0 41 23 22
2011 Region - Atlantic 10 21 32 20 13 0 3 34 33 574
2011 Region - National Capital Region 20 20 12 36 12 0 0 48 40 25
2008 Region - Atlantic 9 17 30 27 14 1 2 43 26 593
2008 Region - National Capital Region 5 20 30 25 15 0 5 42 26 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 6 10 28 31 20 2 3 54 17 468
2017 Region - National Capital Region 13 0 10 10 67 0 0 77 13 10
2014 Region - Atlantic 5 14 27 29 21 2 3 52 20 469
2014 Region - National Capital Region 0 5 14 50 26 0 5 80 5 22
2011 Region - Atlantic 4 8 27 33 24 1 4 60 13 572
2011 Region - National Capital Region 8 4 12 49 23 0 4 76 12 25
2008 Region - Atlantic 7 15 25 29 21 1 3 52 22 592
2008 Region - National Capital Region 0 5 25 45 15 0 10 67 6 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 15 22 33 20 7 1 2 28 38 466
2017 Region - National Capital Region 21 0 18 26 27 0 9 58 23 11
2014 Region - Atlantic 15 21 35 16 9 1 2 26 38 469
2014 Region - National Capital Region 4 13 17 38 18 5 5 61 20 22
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 79 10 3 3 1 0 3 92 5 470
2017 Region - National Capital Region 70 9 12 0 0 0 9 87 0 11
2014 Region - Atlantic 77 11 3 4 1 0 4 92 5 470
2014 Region - National Capital Region 86 5 5 0 0 0 4 95 0 22
2011 Region - Atlantic 75 14 4 3 1 0 3 92 4 574
2011 Region - National Capital Region 72 8 4 8 4 0 4 84 12 25
2008 Region - Atlantic 73 14 4 4 1 0 4 90 6 592
2008 Region - National Capital Region 85 10 5 0 0 0 0 95 0 20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 34 31 14 7 6 6 2 71 14 470
2017 Region - National Capital Region 52 9 9 21 0 0 9 67 23 11
2014 Region - Atlantic 38 28 14 9 5 2 4 70 16 470
2014 Region - National Capital Region 45 22 20 0 5 0 8 73 5 22

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 51 31 6 7 6 0 0 82 13 469
2017 Region - National Capital Region 70 9 9 0 12 0 0 79 12 11
2014 Region - Atlantic 50 27 8 9 5 1 0 78 14 470
2014 Region - National Capital Region 53 14 24 4 5 0 0 66 9 22

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 44 35 8 7 4 1 1 81 11 470
2017 Region - National Capital Region 52 18 0 0 12 9 9 86 14 11
2014 Region - Atlantic 43 34 8 9 3 1 1 79 13 470
2014 Region - National Capital Region 40 32 9 10 5 0 4 75 16 22
2011 Region - Atlantic 41 36 8 10 5 1 0 77 15 574
2011 Region - National Capital Region 32 40 12 8 8 0 0 72 16 25
2008 Region - Atlantic 42 34 7 11 4 1 0 77 16 592
2008 Region - National Capital Region 60 30 5 5 0 0 0 90 5 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 40 28 10 10 6 5 1 73 17 470
2017 Region - National Capital Region 43 27 9 0 12 0 9 78 13 11
2014 Region - Atlantic 39 27 11 11 6 4 2 70 18 470
2014 Region - National Capital Region 31 23 19 18 0 0 8 59 20 22
2011 Region - Atlantic 38 27 10 12 7 4 1 69 20 577
2011 Region - National Capital Region 24 29 23 20 0 4 0 55 21 25
2008 Region - Atlantic 39 27 10 12 7 4 1 69 20 593
2008 Region - National Capital Region 60 15 5 5 5 10 0 83 11 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 18 24 15 15 9 16 3 52 30 469
2017 Region - National Capital Region 9 25 9 9 21 9 18 47 41 11
2014 Region - Atlantic 17 25 16 16 12 12 3 49 33 470
2014 Region - National Capital Region 23 18 19 23 9 0 8 44 35 22

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 55 33 5 5 2 0 0 88 7 468
2017 Region - National Capital Region 82 0 9 9 0 0 0 82 9 11
2014 Region - Atlantic 53 33 5 7 2 0 0 85 9 470
2014 Region - National Capital Region 66 9 10 14 0 0 0 76 14 22
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 50 34 9 5 3 0 0 84 8 469
2017 Region - National Capital Region 47 35 9 9 0 0 0 82 9 11
2014 Region - Atlantic 45 31 10 9 5 0 0 76 13 470
2014 Region - National Capital Region 49 23 19 5 4 0 0 72 9 22
2011 Region - Atlantic 46 31 11 9 3 0 0 77 13 577
2011 Region - National Capital Region 40 36 8 12 4 0 0 76 16 25
2008 Region - Atlantic 41 34 8 9 7 1 0 76 16 593
2008 Region - National Capital Region 40 35 10 5 5 0 5 79 11 20

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 58 25 7 5 2 2 0 85 8 470
2017 Region - National Capital Region 64 9 27 0 0 0 0 73 0 11
2014 Region - Atlantic 55 26 9 5 2 1 1 83 7 470
2014 Region - National Capital Region 59 22 14 4 0 0 0 81 4 22
2011 Region - Atlantic 55 24 9 6 3 2 0 81 10 577
2011 Region - National Capital Region 37 31 24 0 8 0 0 68 8 25
2008 Region - Atlantic 52 27 9 6 4 2 0 80 10 593
2008 Region - National Capital Region 45 20 15 10 5 0 5 68 16 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 52 31 7 6 4 0 0 83 10 469
2017 Region - National Capital Region 43 39 18 0 0 0 0 82 0 11
2014 Region - Atlantic 52 26 9 9 3 1 0 79 12 469
2014 Region - National Capital Region 55 36 0 5 4 0 0 91 9 22
2011 Region - Atlantic 47 31 9 8 4 0 0 78 13 578
2011 Region - National Capital Region 45 23 20 4 8 0 0 68 12 25
2008 Region - Atlantic 43 31 9 9 7 1 0 75 16 593
2008 Region - National Capital Region 45 35 10 5 0 0 5 84 5 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 87 6 2 1 0 0 4 97 1 469
2017 Region - National Capital Region 79 9 12 0 0 0 0 88 0 11
2014 Region - Atlantic 79 11 3 1 1 0 5 95 3 470
2014 Region - National Capital Region 86 10 0 0 0 0 4 100 0 22
2011 Region - Atlantic 80 9 4 3 1 0 3 92 4 577
2011 Region - National Capital Region 84 12 0 0 0 0 4 100 0 25
2008 Region - Atlantic 79 8 3 3 2 0 4 92 6 591
2008 Region - National Capital Region 80 10 10 0 0 0 0 90 0 20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 58 21 6 3 1 4 6 88 5 470
2017 Region - National Capital Region 18 17 12 0 18 9 27 54 28 11
2014 Region - Atlantic 54 20 8 4 4 3 6 82 9 470
2014 Region - National Capital Region 27 10 28 0 0 14 22 57 0 22
2011 Region - Atlantic 45 28 11 6 3 4 4 78 10 578
2011 Region - National Capital Region 31 23 25 8 4 4 4 60 13 25

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 64 22 6 4 4 0 0 87 8 470
2017 Region - National Capital Region 43 36 12 0 9 0 0 79 9 11

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 67 21 6 4 2 1 0 88 6 470
2017 Region - National Capital Region 61 39 0 0 0 0 0 100 0 11

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 62 23 7 4 3 0 0 86 7 470
2017 Region - National Capital Region 35 48 9 0 0 0 9 90 0 11
2014 Region - Atlantic 58 24 8 6 4 0 0 82 10 470
2014 Region - National Capital Region 50 32 9 0 9 0 0 82 9 22
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 44 31 6 9 2 2 5 81 12 128
2014 Region - Atlantic 40 30 13 7 4 1 5 75 12 133

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 41 35 9 7 6 2 0 78 13 470
2017 Region - National Capital Region 36 26 12 9 0 18 0 75 11 11
2014 Region - Atlantic 37 33 12 10 6 2 0 72 16 470
2014 Region - National Capital Region 22 32 19 8 14 0 4 56 24 22
2011 Region - Atlantic 35 35 12 10 6 2 0 72 16 576
2011 Region - National Capital Region 15 41 20 15 8 0 0 57 23 25

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 39 37 11 6 7 0 0 77 12 468
2017 Region - National Capital Region 44 26 12 18 0 0 0 70 18 11
2014 Region - Atlantic 35 34 11 11 6 1 0 71 18 470
2014 Region - National Capital Region 31 23 19 10 13 0 4 56 24 22
2011 Region - Atlantic 35 35 14 9 6 1 0 71 14 575
2011 Region - National Capital Region 20 45 23 7 4 0 0 65 11 25
2008 Region - Atlantic 38 35 11 8 7 1 0 74 15 592
2008 Region - National Capital Region 45 35 10 5 5 0 0 80 10 20

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 27 38 14 11 7 3 0 67 19 469
2017 Region - National Capital Region 35 27 8 18 12 0 0 62 30 11
2014 Region - Atlantic 27 34 16 15 7 2 0 62 22 469
2014 Region - National Capital Region 18 36 19 18 5 0 4 56 24 22
2011 Region - Atlantic 22 40 16 14 5 3 0 64 19 573
2011 Region - National Capital Region 12 44 16 24 4 0 0 56 28 25
2008 Region - Atlantic 24 43 11 12 6 3 0 69 19 593
2008 Region - National Capital Region 25 50 15 5 5 0 0 75 10 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 36 33 11 9 8 2 0 71 18 468
2017 Region - National Capital Region 45 26 0 9 12 9 0 77 23 11
2014 Region - Atlantic 34 30 14 11 7 3 0 66 19 469
2014 Region - National Capital Region 23 27 23 9 14 0 4 52 24 22
2011 Region - Atlantic 30 34 16 9 6 4 0 67 16 577
2011 Region - National Capital Region 20 49 16 4 8 4 0 71 12 25
2008 Region - Atlantic 34 36 10 10 6 5 0 73 16 591
2008 Region - National Capital Region 35 35 10 10 5 5 0 74 16 20

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 28 35 13 14 9 1 0 63 24 468
2017 Region - National Capital Region 45 8 18 9 21 0 0 53 30 11
2014 Region - Atlantic 24 34 14 17 8 2 0 59 26 469
2014 Region - National Capital Region 19 36 9 19 13 0 4 57 34 22
2011 Region - Atlantic 19 38 15 17 9 2 0 59 26 578
2011 Region - National Capital Region 7 52 17 24 0 0 0 59 24 25
2008 Region - Atlantic 23 40 12 15 9 1 0 64 24 593
2008 Region - National Capital Region 15 55 10 10 10 0 0 70 20 20
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 38 41 9 7 3 0 0 80 11 470
2017 Region - National Capital Region 45 26 12 9 9 0 0 70 18 11
2014 Region - Atlantic 39 39 10 8 2 1 0 79 10 470
2014 Region - National Capital Region 31 45 9 5 10 0 0 76 15 22
2011 Region - Atlantic 35 44 8 9 3 1 0 80 12 575
2011 Region - National Capital Region 35 45 7 12 0 0 0 81 12 25

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 57 35 5 1 0 1 0 94 1 470
2017 Region - National Capital Region 56 26 9 0 0 9 0 90 0 11
2014 Region - Atlantic 55 35 5 3 0 2 0 92 3 470
2014 Region - National Capital Region 48 42 5 0 0 5 0 95 0 22
2011 Region - Atlantic 48 39 7 3 1 2 0 89 4 574
2011 Region - National Capital Region 52 40 0 8 0 0 0 92 8 25

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 47 36 7 6 2 1 1 84 9 470
2017 Region - National Capital Region 26 44 12 9 0 9 0 77 10 11
2014 Region - Atlantic 49 30 8 6 3 3 1 82 9 470
2014 Region - National Capital Region 40 37 9 0 14 0 0 77 14 22
2011 Region - Atlantic 51 29 7 7 4 3 0 82 11 574
2011 Region - National Capital Region 27 37 12 4 11 4 4 70 17 25
2008 Region - Atlantic 42 34 10 6 5 2 0 79 12 593
2008 Region - National Capital Region 30 30 15 0 15 5 5 67 17 20

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 34 37 14 9 4 2 1 73 13 469
2017 Region - National Capital Region 26 35 30 0 9 0 0 61 9 11
2014 Region - Atlantic 37 36 17 5 3 2 1 75 8 470
2014 Region - National Capital Region 41 36 8 15 0 0 0 77 15 22
2011 Region - Atlantic 32 39 15 6 3 3 1 75 10 574
2011 Region - National Capital Region 36 36 16 4 8 0 0 72 12 25

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 24 20 15 15 14 8 3 50 33 468
2017 Region - National Capital Region 17 18 26 9 12 0 18 43 26 11
2014 Region - Atlantic 20 26 16 16 14 6 2 50 33 469
2014 Region - National Capital Region 9 22 33 9 23 0 4 32 34 22
2011 Region - Atlantic 20 21 20 15 14 8 2 46 32 573
2011 Region - National Capital Region 15 17 13 31 8 12 4 38 47 25

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 75 13 4 2 1 1 4 93 3 468
2017 Region - National Capital Region 79 0 12 0 0 0 9 87 0 11
2014 Region - Atlantic 72 13 5 3 1 1 5 90 4 470
2014 Region - National Capital Region 81 10 0 5 0 0 4 95 5 22

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 80 13 1 1 0 2 3 98 1 469
2017 Region - National Capital Region 87 0 13 0 0 0 0 87 0 10
2014 Region - Atlantic 78 13 3 1 0 1 3 95 1 470
2014 Region - National Capital Region 86 9 0 0 0 0 4 100 0 22
2011 Region - Atlantic 78 13 3 2 0 2 2 95 2 575
2011 Region - National Capital Region 52 32 0 8 0 0 8 92 8 25
2008 Region - Atlantic 80 14 3 2 0 1 1 95 2 593
2008 Region - National Capital Region 75 0 10 0 0 0 15 88 0 20

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 44 36 7 7 4 2 0 81 11 470
2017 Region - National Capital Region 26 25 18 18 12 0 0 52 30 11
2014 Region - Atlantic 38 32 12 10 7 2 0 71 17 470
2014 Region - National Capital Region 37 27 8 18 5 0 4 67 24 22
2011 Region - Atlantic 49 33 7 7 3 1 0 83 10 579
2011 Region - National Capital Region 27 37 19 12 4 0 0 64 16 25
2008 Region - Atlantic 50 33 7 6 4 0 0 83 10 593
2008 Region - National Capital Region 50 25 10 0 10 5 0 79 11 20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 28 25 12 16 13 2 3 56 31 469
2017 Region - National Capital Region 26 9 0 45 12 0 9 38 62 11
2014 Region - Atlantic 23 25 13 16 19 2 2 50 37 470
2014 Region - National Capital Region 17 14 9 27 29 0 4 32 58 22
2011 Region - Atlantic 18 28 15 18 19 1 2 48 37 578
2011 Region - National Capital Region 0 40 12 17 32 0 0 40 48 25
2008 Region - Atlantic 20 31 12 19 16 1 1 53 35 592
2008 Region - National Capital Region 10 30 15 20 25 0 0 40 45 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 34 39 13 6 5 3 1 75 11 469
2017 Region - National Capital Region 26 38 18 0 9 9 0 71 10 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 49 30 12 3 3 2 1 82 6 469
2017 Region - National Capital Region 36 52 12 0 0 0 0 88 0 11
2014 Region - Atlantic 50 30 11 4 1 3 0 82 6 469
2014 Region - National Capital Region 45 22 14 0 10 10 0 74 11 22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 50 36 8 4 2 1 0 86 6 469
2017 Region - National Capital Region 43 45 12 0 0 0 0 88 0 11
2014 Region - Atlantic 53 29 9 5 2 2 0 84 7 470
2014 Region - National Capital Region 41 31 14 0 15 0 0 72 15 22
2011 Region - Atlantic 45 38 10 4 2 2 0 84 6 576
2011 Region - National Capital Region 31 45 16 8 0 0 0 76 8 25

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 59 29 5 5 2 0 0 88 7 470
2017 Region - National Capital Region 64 27 9 0 0 0 0 91 0 11
2014 Region - Atlantic 59 29 6 4 2 0 0 88 6 469
2014 Region - National Capital Region 62 23 10 0 5 0 0 85 5 22
2011 Region - Atlantic 55 33 7 4 2 0 0 88 5 576
2011 Region - National Capital Region 40 44 16 0 0 0 0 84 0 25
2008 Region - Atlantic 50 36 6 4 3 1 0 87 7 593
2008 Region - National Capital Region 60 35 0 0 5 0 0 95 5 20

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 57 28 7 4 3 0 0 86 7 469
2017 Region - National Capital Region 64 27 0 9 0 0 0 91 9 11
2014 Region - Atlantic 52 28 10 7 3 0 0 80 10 469
2014 Region - National Capital Region 44 32 14 5 5 0 0 76 10 22
2011 Region - Atlantic 53 31 10 5 2 0 0 84 6 574
2011 Region - National Capital Region 49 33 4 8 7 0 0 81 15 25

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 59 27 7 5 3 0 0 85 8 469
2017 Region - National Capital Region 55 36 0 9 0 0 0 91 9 11
2014 Region - Atlantic 50 30 9 8 2 0 0 81 10 470
2014 Region - National Capital Region 40 36 14 5 5 0 0 76 10 22
2011 Region - Atlantic 51 33 10 5 2 0 0 84 7 573
2011 Region - National Capital Region 44 33 12 4 8 0 0 77 11 25
2008 Region - Atlantic 53 31 6 7 3 0 0 83 10 591
2008 Region - National Capital Region 55 40 0 0 5 0 0 95 5 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 52 18 14 6 5 5 0 74 12 470
2017 Region - National Capital Region 55 18 18 0 0 9 0 80 0 11
2014 Region - Atlantic 49 21 13 7 6 3 0 73 14 470
2014 Region - National Capital Region 54 9 19 18 0 0 0 63 18 22
2011 Region - Atlantic 50 24 12 7 5 3 0 76 12 576
2011 Region - National Capital Region 36 28 20 0 11 4 0 67 12 25
2008 Region - Atlantic 44 22 14 11 6 3 0 68 18 592
2008 Region - National Capital Region 45 15 20 10 5 5 0 63 16 20
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Region - Atlantic 24 44 32 470
2017 Region - National Capital Region 18 43 39 11
2014 Region - Atlantic 21 43 36 470
2014 Region - National Capital Region 23 41 35 22
2011 Region - Atlantic 15 54 31 577
2011 Region - National Capital Region 32 36 32 25

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Region - Atlantic 28 30 22 3 12 4 111
2014 Region - Atlantic 14 36 24 12 9999 14 96
2011 Region - Atlantic 22 31 33 5 9999 10 89
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Atlantic 12 88 469
2014 Region - Atlantic 13 87 469

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 58 55
2014 Region - Atlantic 47 62

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 67 55
2014 Region - Atlantic 77 62

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 55
2014 Region - Atlantic 0 62

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 55
2014 Region - Atlantic 0 62

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 48 55
2014 Region - Atlantic 47 62

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 36 55
2014 Region - Atlantic 45 62

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 39 55
2014 Region - Atlantic 34 62

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 46 55
2014 Region - Atlantic 43 62

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 19 55
2014 Region - Atlantic 25 62

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 45 55
2014 Region - Atlantic 55 62

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 38 55
2014 Region - Atlantic 28 62

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 12 55

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 36 55
2014 Region - Atlantic 40 62

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 25 55
2014 Region - Atlantic 30 62

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 11 55
2014 Region - Atlantic 17 62

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 50 55
2014 Region - Atlantic 47 62

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 23 55
2014 Region - Atlantic 26 62

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 11 55
2014 Region - Atlantic 8 62

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 9 55
2014 Region - Atlantic 11 62

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 33 55
2014 Region - Atlantic 30 62

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 9 53

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 15 53
2014 Region - Atlantic 12 60

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 11 53

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 17 53
2014 Region - Atlantic 13 60

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 53

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 12 53
2014 Region - Atlantic 12 60

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 32 53
2014 Region - Atlantic 32 60

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 45 53
2014 Region - Atlantic 52 60

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 53
2014 Region - Atlantic 0 60

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 55 53
2014 Region - Atlantic 65 60

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 53

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 13 53
2014 Region - Atlantic 14 60

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Atlantic 97 3 54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 21 14 20 4 5 29 7 55 14 469
2017 Region - National Capital Region 26 17 12 0 0 18 27 78 0 11
2014 Region - Atlantic 22 16 19 4 6 26 7 58 14 470
2014 Region - National Capital Region 5 14 27 14 0 36 4 31 24 22

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 40 30 12 5 4 8 1 77 10 469
2017 Region - National Capital Region 45 35 21 0 0 0 0 79 0 11
2014 Region - Atlantic 38 30 15 4 4 9 0 74 9 470
2014 Region - National Capital Region 23 31 27 15 0 0 4 56 15 22
2011 Region - Atlantic 41 38 9 5 2 4 0 83 8 575
2011 Region - National Capital Region 28 33 28 4 0 8 0 66 4 25
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 35 45 7 4 1 1 8 87 5 469
2017 Region - National Capital Region 18 39 17 0 0 9 17 77 0 11
2014 Region - Atlantic 32 50 6 3 1 1 7 89 5 470
2014 Region - National Capital Region 28 37 14 0 4 0 17 78 5 22
2011 Region - Atlantic 29 50 8 5 1 0 7 85 7 575
2011 Region - National Capital Region 23 36 12 8 4 0 17 71 15 25
2008 Region - Atlantic 28 47 6 7 3 1 8 82 11 593
2008 Region - National Capital Region 25 45 10 5 5 0 10 78 11 20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 18 18 22 5 2 27 8 55 11 470
2017 Region - National Capital Region 9 9 20 9 0 36 18 37 20 11
2014 Region - Atlantic 15 18 23 5 3 24 11 51 13 469
2014 Region - National Capital Region 9 9 14 10 19 13 26 31 46 22
2011 Region - Atlantic 13 26 27 5 3 21 5 52 11 576
2011 Region - National Capital Region 8 12 26 0 20 13 22 31 30 24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 47 27 8 2 0 7 8 87 3 469
2017 Region - National Capital Region 35 17 12 0 0 27 9 82 0 11
2014 Region - Atlantic 42 27 12 3 1 8 7 81 5 469
2014 Region - National Capital Region 24 19 18 8 5 8 17 58 18 22
2011 Region - Atlantic 41 31 9 3 2 8 7 84 6 576
2011 Region - National Capital Region 36 12 16 4 4 12 17 67 10 25
2008 Region - Atlantic 37 33 10 3 1 7 8 83 5 592
2008 Region - National Capital Region 40 15 10 5 5 15 10 73 13 20

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 44 26 10 4 1 8 7 83 6 468
2017 Region - National Capital Region 27 17 12 0 0 27 18 79 0 11
2014 Region - Atlantic 41 26 13 3 2 9 7 78 6 468
2014 Region - National Capital Region 19 19 18 9 9 8 17 51 25 22
2011 Region - Atlantic 38 32 11 2 2 9 6 83 4 575
2011 Region - National Capital Region 20 24 12 4 7 16 17 65 17 25
2008 Region - Atlantic 39 32 8 6 3 6 6 80 11 592
2008 Region - National Capital Region 40 20 20 5 0 5 10 71 6 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Atlantic 4 96 467
2017 Region - National Capital Region 0 100 11
2014 Region - Atlantic 4 96 468

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 100 17
2014 Region - Atlantic 75 17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 50 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 37 16
2014 Region - Atlantic 42 17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 16
2014 Region - Atlantic 0 17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 16
2014 Region - Atlantic 0 17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 65 17
2014 Region - Atlantic 40 17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 35 17
2014 Region - Atlantic 53 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17
2014 Region - Atlantic 0 17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 76 17
2014 Region - Atlantic 77 17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 0 17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Atlantic 89 11 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 21 13 17 2 2 40 6 63 7 468
2017 Region - National Capital Region 26 26 12 0 0 27 9 81 0 11
2014 Region - Atlantic 25 13 18 2 0 34 7 65 4 470
2014 Region - National Capital Region 5 9 32 0 0 46 8 30 0 22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 40 31 12 1 3 10 1 81 5 468
2017 Region - National Capital Region 49 28 23 0 0 0 0 77 0 10
2014 Region - Atlantic 43 24 16 4 1 11 2 77 5 470
2014 Region - National Capital Region 36 23 18 14 0 9 0 64 16 22
2011 Region - Atlantic 46 33 12 3 1 6 0 84 4 578
2011 Region - National Capital Region 32 37 28 0 0 4 0 71 0 25
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 52 24 13 6 4 0 1 77 10 467
2017 Region - National Capital Region 37 23 19 20 0 0 0 61 20 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 21 32 29 12 6 0 0 54 18 469
2017 Region - National Capital Region 52 9 18 20 0 0 0 61 20 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 27 37 21 9 5 0 1 65 14 469
2017 Region - National Capital Region 53 17 18 12 0 0 0 70 12 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 29 27 23 13 6 0 1 57 20 467
2017 Region - National Capital Region 35 35 9 9 12 0 0 70 21 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 53 26 11 3 2 0 5 84 5 467
2017 Region - National Capital Region 61 18 9 12 0 0 0 80 12 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 34 35 20 6 5 0 0 70 11 466
2017 Region - National Capital Region 44 44 12 0 0 0 0 88 0 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 33 32 20 10 5 0 0 65 15 467
2017 Region - National Capital Region 26 44 30 0 0 0 0 70 0 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 23 38 20 12 7 0 0 61 19 466
2017 Region - National Capital Region 53 26 21 0 0 0 0 79 0 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 33 33 18 9 6 0 0 67 16 467
2017 Region - National Capital Region 53 26 21 0 0 0 0 79 0 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 31 34 23 9 4 0 0 65 12 467
2017 Region - National Capital Region 62 17 9 12 0 0 0 79 12 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 69 17 8 2 2 0 2 88 4 468
2017 Region - National Capital Region 88 12 0 0 0 0 0 100 0 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 78 11 5 2 1 1 1 91 3 469
2017 Region - National Capital Region 79 12 0 0 0 0 9 100 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 62 27 7 2 1 0 1 89 3 469
2017 Region - National Capital Region 61 30 0 9 0 0 0 91 9 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 64 18 10 4 3 0 1 83 7 468
2017 Region - National Capital Region 70 30 0 0 0 0 0 100 0 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 53 12 5 1 0 0 29 91 2 468
2017 Region - National Capital Region 44 26 12 0 0 0 18 86 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 71 18 4 2 1 0 3 93 3 465
2017 Region - National Capital Region 52 30 9 0 9 0 0 82 9 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 71 19 6 1 2 0 1 91 3 469
2017 Region - National Capital Region 73 18 0 0 9 0 0 91 9 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 54 28 11 3 2 0 1 83 5 469
2017 Region - National Capital Region 62 29 0 9 0 0 0 91 9 11

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 14 44 32 7 3 0 0 58 10 470
2017 Region - National Capital Region 18 35 36 12 0 0 0 52 12 11

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 5 15 44 27 9 0 0 36 20 470
2017 Region - National Capital Region 9 0 38 36 17 0 0 53 9 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 49 39 6 4 1 0 0 89 5 468
2017 Region - National Capital Region 44 36 20 0 0 0 0 80 0 11

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 35 41 12 8 4 0 0 76 12 469
2017 Region - National Capital Region 36 52 0 0 0 12 0 100 0 11
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Atlantic 15 85 469
2017 Region - National Capital Region 0 100 11
2014 Region - Atlantic 11 89 469

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Region - Atlantic 80 20 69
2014 Region - Atlantic 85 15 52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 64 29 2 3 2 0 0 93 5 55
2014 Region - Atlantic 59 41 0 0 0 0 0 100 0 44
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 49 26 12 5 3 5 0 52 48 470
2017 Region - National Capital Region 28 45 9 9 0 9 0 31 69 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 13 213

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 23 213

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 18 213

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 49 213

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 3 213

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Region - Atlantic 43 213

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Region - Atlantic 15 63 15 4 0 3 210

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 36 28 11 11 7 1 7 69 20 215

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Region - Atlantic 7 11 11 9 14 5 41 35 44 215
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