2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	44	5	12	0	82	12	16
2017	Non-visible minority	48	39	4	7	2	87	9	461
2014	Visible minority	40	46	0	7	7	86	14	15
2014	Non-visible minority	50	36	4	7	3	86	10	477
2011	Visible minority	62	38	0	0	0	100	0	24
2011	Non-visible minority	62	32	2	3	1	94	4	578
2008	Visible minority	41	48	7	4	0	89	4	27
2008	Non-visible minority	70	25	2	3	1	95	4	593

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	46	0	0	0	0	0	100	0	16
2017	Non-visible minority	82	11	3	0	1	0	1	95	2	459
2014	Visible minority	52	41	0	0	0	0	7	100	0	15
2014	Non-visible minority	78	15	3	2	0	1	1	95	2	477
2011	Visible minority	75	17	4	0	0	0	4	96	0	24
2011	Non-visible minority	81	13	1	2	1	1	1	96	3	579
2008	Visible minority	70	22	4	0	0	4	0	96	0	27
2008	Non-visible minority	86	11	1	1	1	0	0	97	2	593

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	26	0	13	6	0	0	81	19	16
2017	Non-visible minority	78	15	3	2	1	0	1	94	3	461
2014	Visible minority	52	20	7	7	7	0	7	78	15	15
2014	Non-visible minority	74	15	3	4	1	0	2	91	6	477
2011	Visible minority	62	17	4	12	0	0	4	83	13	24
2011	Non-visible minority	71	18	4	4	1	0	1	91	5	578
2008	Visible minority	52	19	7	11	7	4	0	73	19	27
2008	Non-visible minority	75	18	2	3	2	0	0	94	5	593

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	43	13	6	0	80	6	16
2017	Non-visible minority	63	26	4	6	1	89	7	461
2014	Visible minority	54	34	0	0	13	87	13	15
2014	Non-visible minority	67	24	3	5	2	91	7	477
2011	Visible minority	61	30	5	4	0	91	4	23
2011	Non-visible minority	67	26	3	3	1	93	4	575

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	44	19	12	6	0	0	63	19	16
2017	Non-visible minority	40	40	7	10	2	0	0	80	12	460
2014	Visible minority	20	39	41	0	0	0	0	59	0	15
2014	Non-visible minority	40	39	7	10	3	0	0	79	14	477
2011	Visible minority	46	25	13	4	8	4	0	74	13	24
2011	Non-visible minority	49	35	8	6	2	0	0	84	8	574
2008	Visible minority	30	30	19	19	4	0	0	59	22	27
2008	Non-visible minority	47	36	9	7	2	0	1	83	8	593

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	25	18	0	6	76	6	16
2017	Non-visible minority	56	32	5	4	3	88	7	461
2014	Visible minority	48	46	0	0	7	93	7	15
2014	Non-visible minority	52	32	7	6	3	84	9	477
2011	Visible minority	67	8	12	9	4	75	13	24
2011	Non-visible minority	58	28	8	4	2	86	6	579
2008	Visible minority	44	33	4	11	7	78	19	27
2008	Non-visible minority	49	38	6	5	2	87	7	593

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	31	0	0	6	94	6	16
2017	Non-visible minority	62	28	4	4	2	90	6	461
2014	Visible minority	61	33	0	0	7	93	7	15
2014	Non-visible minority	58	32	4	4	2	90	6	477
2011	Visible minority	63	24	9	4	0	87	4	24
2011	Non-visible minority	59	34	4	2	1	93	3	577
2008	Visible minority	44	44	0	4	7	89	11	27
2008	Non-visible minority	57	34	3	5	2	90	7	593

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	51	0	0	6	6	93	7	16
2017	Non-visible minority	67	27	3	2	0	0	94	2	460
2014	Visible minority	39	47	7	0	7	0	86	7	15
2014	Non-visible minority	67	26	4	1	1	0	94	2	477

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	30	26	0	0	0	74	0	16
2017	Non-visible minority	64	27	3	3	2	1	92	5	460
2014	Visible minority	40	39	7	7	7	0	80	14	15
2014	Non-visible minority	54	29	8	6	3	1	83	9	476
2011	Visible minority	41	38	13	4	4	0	79	8	24
2011	Non-visible minority	54	33	6	5	1	0	87	6	576

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	19	19	7	6	0	26	57	18	16
2017	Non-visible minority	41	20	10	11	7	1	11	68	20	461
2014	Visible minority	34	14	34	0	14	0	6	50	14	15
2014	Non-visible minority	35	23	12	12	6	2	10	65	21	476
2011	Visible minority	28	25	17	4	17	0	9	59	23	24
2011	Non-visible minority	32	26	11	10	10	1	9	65	22	577
2008	Visible minority	15	37	4	11	22	4	7	58	38	27
2008	Non-visible minority	33	26	10	14	8	1	8	65	24	593

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	52	11	6	0	83	6	16
2017	Non-visible minority	47	38	6	5	4	84	10	458
2014	Visible minority	20	66	13	0	0	87	0	15
2014	Non-visible minority	41	38	9	8	3	79	12	477
2011	Visible minority	59	29	4	8	0	87	8	24
2011	Non-visible minority	49	37	7	4	3	86	7	574
2008	Visible minority	56	22	11	7	4	78	11	27
2008	Non-visible minority	47	36	8	6	2	83	9	589

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	6	18	31	20	31	51	16
2017	Non-visible minority	40	31	13	10	6	71	16	459
2014	Visible minority	13	33	34	13	7	46	20	15
2014	Non-visible minority	32	36	13	12	7	68	19	476
2011	Visible minority	29	33	13	9	16	62	25	24
2011	Non-visible minority	34	36	12	12	6	70	18	576

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	36	14	6	18	0	0	62	25	16
2017	Non-visible minority	41	38	8	9	3	0	0	80	12	460

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	26	11	12	6	70	18	16
2017	Non-visible minority	54	35	6	2	2	89	5	458
2014	Visible minority	40	46	13	0	0	87	0	15
2014	Non-visible minority	52	35	8	4	1	87	5	476
2011	Visible minority	58	34	8	0	0	92	0	24
2011	Non-visible minority	50	38	6	4	1	89	5	575
2008	Visible minority	56	33	4	4	4	89	7	27
2008	Non-visible minority	58	32	5	3	2	90	4	593

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	26	25	24	6	0	0	45	30	16
2017	Non-visible minority	41	36	9	8	6	0	0	77	14	459

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	37	12	0	0	88	0	16
2017	Non-visible minority	66	26	4	3	1	92	4	458
2014	Visible minority	61	26	13	0	0	87	0	15
2014	Non-visible minority	70	21	6	2	0	92	2	477
2011	Visible minority	79	17	0	4	0	96	4	24
2011	Non-visible minority	69	26	4	1	0	95	2	578

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	31	12	31	12	44	44	16
2017	Non-visible minority	45	36	8	6	4	81	10	458
2014	Visible minority	27	53	7	13	0	80	13	15
2014	Non-visible minority	35	41	11	10	3	76	13	477
2011	Visible minority	39	35	4	17	4	74	22	23
2011	Non-visible minority	42	39	7	9	2	81	12	575

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	27	24	19	18	39	37	16
2017	Non-visible minority	48	33	10	5	3	82	8	459
2014	Visible minority	40	33	14	13	0	73	13	15
2014	Non-visible minority	43	34	12	9	3	76	12	476

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	46	11	25	6	0	57	31	16
2017	Non-visible minority	49	35	7	6	2	0	84	8	459
2014	Visible minority	40	33	27	0	0	0	73	0	15
2014	Non-visible minority	43	33	12	9	3	0	76	12	476
2011	Visible minority	49	33	9	8	0	0	83	8	24
2011	Non-visible minority	52	36	7	3	1	1	89	4	574

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	46	6	7	0	7	86	7	15
2017	Non-visible minority	54	34	5	4	2	0	89	6	458
2014	Visible minority	40	53	7	0	0	0	93	0	15
2014	Non-visible minority	52	30	11	5	2	0	81	7	477
2011	Visible minority	63	29	4	0	4	0	92	4	24
2011	Non-visible minority	55	36	5	2	2	0	91	4	577
2008	Visible minority	56	30	0	7	7	0	85	15	27
2008	Non-visible minority	54	37	5	4	1	0	91	5	592

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	19	25	6	0	0	69	6	16
2017	Non-visible minority	39	40	12	6	2	0	79	8	460
2014	Visible minority	39	27	20	14	0	0	66	14	15
2014	Non-visible minority	34	39	15	7	4	0	74	11	477
2011	Visible minority	34	35	27	0	0	4	72	0	23
2011	Non-visible minority	38	36	19	5	1	0	74	7	577
2008	Visible minority	26	41	19	11	4	0	67	15	27
2008	Non-visible minority	33	38	20	5	4	1	71	9	593

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	25	36	13	6	0	7	21	41	16
2017	Non-visible minority	9	20	41	19	9	1	1	29	30	459
2014	Visible minority	0	27	60	13	0	0	0	13	27	15
2014	Non-visible minority	5	21	37	24	10	1	2	35	27	477
2011	Visible minority	4	17	34	33	8	4	0	42	22	24
2011	Non-visible minority	5	22	37	22	12	0	2	35	27	577
2008	Visible minority	19	7	52	11	7	0	4	19	27	27
2008	Non-visible minority	6	19	38	24	11	1	1	36	25	593

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	13	25	18	31	0	0	50	25	16
2017	Non-visible minority	7	10	29	29	22	1	1	53	18	455
2014	Visible minority	14	34	26	20	6	0	0	27	48	15
2014	Non-visible minority	7	15	28	31	16	1	2	48	23	477
2011	Visible minority	0	17	13	34	33	4	0	69	17	24
2011	Non-visible minority	5	11	29	27	23	1	3	53	17	573
2008	Visible minority	15	22	22	26	7	0	7	36	40	27
2008	Non-visible minority	5	10	23	36	22	1	2	60	16	592

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	27	24	0	5	0	7	6	69	16
2017	Non-visible minority	21	27	31	13	8	0	1	21	48	458
2014	Visible minority	36	15	36	7	0	0	6	8	53	14
2014	Non-visible minority	15	24	34	15	9	1	2	25	40	477
2011	Visible minority	8	17	58	9	4	0	4	13	26	24
2011	Non-visible minority	11	20	37	18	12	0	2	31	32	573
2008	Visible minority	19	30	26	11	11	0	4	23	50	27
2008	Non-visible minority	10	21	33	23	10	0	3	34	33	593

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	24	12	26	18	7	0	47	39	16
2017	Non-visible minority	7	13	37	30	12	0	1	43	20	460
2014	Visible minority	0	15	58	28	0	0	0	28	15	14
2014	Non-visible minority	5	11	41	29	12	1	1	41	17	475
2011	Visible minority	8	4	29	47	12	0	0	59	13	24
2011	Non-visible minority	5	13	37	29	13	0	2	44	18	574
2008	Visible minority	11	19	26	30	11	0	4	42	31	27
2008	Non-visible minority	5	14	35	30	14	0	2	45	19	591

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	32	31	7	18	0	0	25	44	16
2017	Non-visible minority	13	21	32	22	10	1	2	33	35	459
2014	Visible minority	34	7	34	20	6	0	0	26	40	15
2014	Non-visible minority	17	27	31	15	8	1	1	23	45	475
2011	Visible minority	9	17	33	29	12	0	0	41	25	24
2011	Non-visible minority	11	21	31	20	13	0	3	34	33	573
2008	Visible minority	11	33	15	22	11	4	4	36	48	27
2008	Non-visible minority	8	16	31	27	14	0	2	42	25	592

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	12	12	38	5	7	7	50	36	16
2017	Non-visible minority	5	10	28	31	21	2	3	55	16	458
2014	Visible minority	14	26	27	20	6	7	0	28	43	15
2014	Non-visible minority	5	13	26	30	22	1	3	54	19	477
2011	Visible minority	0	4	25	38	28	0	4	69	4	24
2011	Non-visible minority	4	8	26	33	24	1	4	60	13	572
2008	Visible minority	19	15	33	15	11	4	4	28	36	27
2008	Non-visible minority	6	14	24	30	21	1	4	54	21	591

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	19	18	17	0	7	0	18	62	16
2017	Non-visible minority	15	21	33	21	8	1	2	29	37	457
2014	Visible minority	7	34	20	27	6	7	0	35	44	15
2014	Non-visible minority	15	21	34	17	10	1	2	28	37	477

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	19	7	13	0	0	80	13	16
2017	Non-visible minority	79	10	3	3	1	4	93	4	461
2014	Visible minority	66	14	14	0	0	7	85	0	15
2014	Non-visible minority	78	11	3	4	1	3	92	5	477
2011	Visible minority	58	17	8	8	4	4	78	13	24
2011	Non-visible minority	75	14	4	3	1	3	93	4	574
2008	Visible minority	63	15	7	7	4	4	81	12	27
2008	Non-visible minority	73	14	4	4	1	4	91	5	592

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	25	25	6	19	12	0	43	29	16
2017	Non-visible minority	35	31	14	8	5	5	2	72	14	461
2014	Visible minority	20	27	26	7	7	13	0	54	16	15
2014	Non-visible minority	39	28	14	9	5	2	4	70	15	476

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	25	6	24	13	0	57	37	16
2017	Non-visible minority	52	31	6	6	6	0	83	12	460
2014	Visible minority	27	53	0	6	14	0	80	20	15
2014	Non-visible minority	51	26	8	9	5	1	78	14	476

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	44	18	12	0	6	0	67	13	16
2017	Non-visible minority	45	35	7	7	5	1	1	81	11	461
2014	Visible minority	27	34	13	7	7	13	0	69	16	15
2014	Non-visible minority	44	34	8	9	3	1	1	79	13	477
2011	Visible minority	42	42	8	9	0	0	0	83	9	24
2011	Non-visible minority	40	36	8	9	5	1	0	77	15	573
2008	Visible minority	30	52	4	7	7	0	0	81	15	27
2008	Non-visible minority	43	33	8	11	4	1	0	77	15	592

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	31	19	6	13	18	0	53	23	16
2017	Non-visible minority	41	28	9	10	6	5	1	73	17	461
2014	Visible minority	20	14	27	13	14	13	0	38	31	15
2014	Non-visible minority	39	27	11	11	6	4	3	71	18	477
2011	Visible minority	25	29	13	17	8	8	0	58	28	24
2011	Non-visible minority	39	28	11	12	6	3	1	69	20	576
2008	Visible minority	22	37	4	15	15	7	0	64	32	27
2008	Non-visible minority	41	26	10	12	7	4	1	70	19	593

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	13	31	6	26	24	0	17	43	16
2017	Non-visible minority	19	24	14	15	9	15	4	53	29	460
2014	Visible minority	7	0	34	13	7	39	0	11	33	15
2014	Non-visible minority	18	25	15	16	12	10	3	49	33	477

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	39	5	25	0	70	25	16
2017	Non-visible minority	57	32	4	4	2	89	6	459
2014	Visible minority	40	46	0	14	0	86	14	15
2014	Non-visible minority	54	32	6	7	2	85	9	477

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	32	18	18	0	0	64	18	16
2017	Non-visible minority	50	34	8	4	3	0	84	7	460
2014	Visible minority	40	33	14	14	0	0	73	14	15
2014	Non-visible minority	46	30	10	8	5	0	77	13	476
2011	Visible minority	47	22	22	4	4	0	70	9	23
2011	Non-visible minority	46	31	10	10	4	0	77	13	578
2008	Visible minority	41	26	4	4	26	0	67	30	27
2008	Non-visible minority	42	34	8	9	6	1	77	15	592

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	50	19	0	0	0	0	81	0	16
2017	Non-visible minority	59	24	7	5	2	2	0	85	8	461
2014	Visible minority	53	40	7	0	0	0	0	93	0	15
2014	Non-visible minority	55	25	10	5	2	1	1	82	8	476
2011	Visible minority	41	38	4	13	0	0	4	82	13	24
2011	Non-visible minority	55	24	10	6	3	2	0	80	9	576
2008	Visible minority	30	41	4	7	15	4	0	73	23	27
2008	Non-visible minority	52	26	10	6	4	1	0	80	10	592

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	43	12	7	6	0	75	13	16
2017	Non-visible minority	52	31	7	6	4	0	83	10	460
2014	Visible minority	60	33	7	0	0	0	93	0	15
2014	Non-visible minority	52	26	9	10	3	1	78	13	475
2011	Visible minority	33	42	9	8	8	0	75	17	24
2011	Non-visible minority	48	30	9	8	4	0	78	13	578
2008	Visible minority	26	37	11	4	22	0	63	26	27
2008	Non-visible minority	45	31	9	9	6	1	76	15	593

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	80	6	13	0	0	0	87	0	16
2017	Non-visible minority	87	6	2	1	0	4	97	1	460
2014	Visible minority	46	20	14	0	7	14	76	8	15
2014	Non-visible minority	81	11	2	1	1	4	95	2	476
2011	Visible minority	62	17	4	4	4	8	86	9	24
2011	Non-visible minority	81	8	3	3	1	3	93	4	578
2008	Visible minority	67	11	4	4	11	4	81	15	27
2008	Non-visible minority	80	8	3	3	2	4	92	5	591

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	31	7	13	12	0	7	66	27	16
2017	Non-visible minority	57	21	7	3	1	4	6	88	5	461
2014	Visible minority	47	20	14	0	7	0	13	77	8	15
2014	Non-visible minority	53	20	8	5	4	4	6	82	9	476
2011	Visible minority	30	22	18	9	9	0	13	59	20	23
2011	Non-visible minority	45	27	11	6	3	4	4	78	10	579

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	45	0	7	12	0	0	81	19	16
2017	Non-visible minority	65	22	6	4	3	0	0	87	7	461

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	32	13	6	0	0	0	80	6	16
2017	Non-visible minority	67	21	6	3	2	1	0	89	5	461

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	31	25	14	0	61	14	16
2017	Non-visible minority	63	24	6	3	3	87	6	461
2014	Visible minority	53	33	14	0	0	86	0	15
2014	Non-visible minority	58	24	8	6	4	82	10	476

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	43	32	5	8	2	2	7	83	11	131
2014	Non-visible minority	40	32	11	7	4	1	5	77	11	138

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	39	6	25	6	5	61	33	16
2017	Non-visible minority	42	34	9	6	6	2	78	12	461
2014	Visible minority	20	47	20	6	7	0	66	13	15
2014	Non-visible minority	38	32	12	9	7	2	71	16	477
2011	Visible minority	20	47	13	16	4	0	67	21	24
2011	Non-visible minority	35	35	13	9	6	2	71	15	576

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	44	0	12	19	0	69	31	16
2017	Non-visible minority	40	37	11	6	6	0	77	12	459
2014	Visible minority	27	40	14	13	7	0	66	20	15
2014	Non-visible minority	36	34	11	11	7	1	70	18	477
2011	Visible minority	29	38	21	4	4	4	69	8	24
2011	Non-visible minority	35	35	15	9	5	1	71	14	575
2008	Visible minority	19	50	8	12	12	0	69	23	26
2008	Non-visible minority	39	35	11	8	7	1	74	15	593

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	32	12	32	12	0	43	44	16
2017	Non-visible minority	28	38	14	10	7	3	68	18	460
2014	Visible minority	14	33	34	13	7	0	46	20	15
2014	Non-visible minority	27	34	16	15	7	2	62	22	476
2011	Visible minority	16	54	13	13	0	4	74	13	24
2011	Non-visible minority	22	39	17	15	5	3	63	20	573
2008	Visible minority	22	33	19	11	11	4	58	23	27
2008	Non-visible minority	24	44	11	12	6	3	70	18	593

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	44	7	7	12	12	70	22	16
2017	Non-visible minority	37	33	10	9	8	2	72	18	459
2014	Visible minority	20	19	34	13	7	7	42	21	15
2014	Non-visible minority	35	30	14	11	8	3	66	20	476
2011	Visible minority	21	42	16	9	12	0	63	21	24
2011	Non-visible minority	31	35	16	9	6	4	68	15	577
2008	Visible minority	19	33	11	19	19	0	52	37	27
2008	Non-visible minority	35	36	10	9	5	5	75	15	591

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	38	12	19	25	0	44	44	16
2017	Non-visible minority	29	34	13	14	9	1	64	23	459
2014	Visible minority	7	47	27	0	13	7	57	14	15
2014	Non-visible minority	25	33	14	18	8	2	59	27	476
2011	Visible minority	12	50	9	25	4	0	63	29	24
2011	Non-visible minority	19	39	15	17	8	2	59	26	578
2008	Visible minority	15	41	11	15	19	0	56	33	27
2008	Non-visible minority	23	40	12	15	8	1	65	23	593

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	44	6	13	12	0	69	25	16
2017	Non-visible minority	39	41	9	7	3	0	80	11	461
2014	Visible minority	27	66	7	0	0	0	93	0	15
2014	Non-visible minority	39	39	10	8	3	1	79	11	477
2011	Visible minority	24	63	13	0	0	0	87	0	24
2011	Non-visible minority	36	43	8	9	3	1	80	12	575

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	38	25	0	0	0	75	0	16
2017	Non-visible minority	58	35	4	1	0	1	94	2	461
2014	Visible minority	54	46	0	0	0	0	100	0	15
2014	Non-visible minority	55	35	5	3	0	2	92	3	477
2011	Visible minority	46	46	4	4	0	0	92	4	24
2011	Non-visible minority	48	39	7	3	1	2	89	4	575

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	37	6	6	19	6	0	66	27	16
2017	Non-visible minority	48	36	7	6	2	1	1	85	8	461
2014	Visible minority	19	54	7	7	7	7	0	78	15	15
2014	Non-visible minority	50	30	8	6	3	2	1	82	10	477
2011	Visible minority	34	35	18	5	8	0	0	69	13	23
2011	Non-visible minority	50	29	7	6	4	3	0	82	11	576
2008	Visible minority	19	41	15	7	11	7	0	64	20	27
2008	Non-visible minority	43	34	10	6	5	2	1	79	11	593

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	26	12	6	18	13	0	58	28	16
2017	Non-visible minority	34	37	14	9	4	2	1	73	13	460
2014	Visible minority	19	34	27	6	7	0	7	57	14	15
2014	Non-visible minority	38	36	16	5	3	2	0	76	8	477
2011	Visible minority	29	33	21	8	4	0	4	65	13	24
2011	Non-visible minority	33	39	15	6	4	3	0	75	10	574

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	38	0	18	25	7	0	53	47	16
2017	Non-visible minority	24	20	16	15	14	8	4	50	32	459
2014	Visible minority	0	6	40	20	20	14	0	7	47	15
2014	Non-visible minority	20	26	16	15	15	6	2	50	32	475
2011	Visible minority	17	21	29	17	8	4	4	41	28	24
2011	Non-visible minority	20	21	20	16	14	8	2	45	33	572

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	19	13	14	0	0	7	72	15	16
2017	Non-visible minority	76	12	3	2	1	1	4	94	2	459
2014	Visible minority	26	26	20	0	7	0	20	66	9	15
2014	Non-visible minority	75	12	4	3	1	1	4	91	4	477

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	34	0	8	0	7	7	91	9	15
2017	Non-visible minority	82	11	1	1	0	1	3	98	1	460
2014	Visible minority	46	34	7	0	0	0	14	92	0	15
2014	Non-visible minority	80	12	3	1	0	1	3	96	1	477
2011	Visible minority	50	38	0	0	0	4	8	100	0	24
2011	Non-visible minority	78	13	3	2	0	2	2	95	2	575
2008	Visible minority	67	15	15	0	4	0	0	81	4	27
2008	Non-visible minority	81	13	3	2	0	1	2	96	2	593

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	38	19	12	12	0	0	57	25	16
2017	Non-visible minority	44	36	7	7	4	2	0	82	11	461
2014	Visible minority	20	26	34	6	14	0	0	46	20	15
2014	Non-visible minority	38	33	11	10	6	2	1	73	16	477
2011	Visible minority	45	30	8	8	8	0	0	75	17	24
2011	Non-visible minority	48	33	8	7	3	1	0	82	10	579
2008	Visible minority	33	41	7	4	11	4	0	77	15	27
2008	Non-visible minority	50	33	7	6	4	0	0	83	9	593

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	0	19	21	33	0	7	21	58	15
2017	Non-visible minority	28	25	12	17	13	2	3	56	31	461
2014	Visible minority	7	46	7	14	20	7	0	57	36	15
2014	Non-visible minority	23	24	13	16	19	1	2	49	37	476
2011	Visible minority	21	25	21	16	17	0	0	46	33	24
2011	Non-visible minority	18	28	14	17	19	1	2	47	38	578
2008	Visible minority	7	37	26	4	22	4	0	46	27	27
2008	Non-visible minority	20	32	11	19	16	1	1	53	36	592

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	13	12	25	25	7	0	34	54	16
2017	Non-visible minority	34	40	13	5	4	3	1	77	10	460

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	20	26	13	14	0	0	47	27	15
2017	Non-visible minority	49	31	11	3	2	2	1	83	5	461
2014	Visible minority	27	19	27	7	13	7	0	49	21	15
2014	Non-visible minority	51	30	11	4	1	3	0	83	6	477

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	32	30	13	6	0	50	20	16
2017	Non-visible minority	51	36	7	3	2	1	88	5	460
2014	Visible minority	20	33	27	13	7	0	53	20	15
2014	Non-visible minority	54	29	9	4	2	2	85	6	477
2011	Visible minority	25	46	12	8	9	0	71	17	24
2011	Non-visible minority	45	37	10	4	1	2	84	6	576

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	50	6	6	6	0	81	13	16
2017	Non-visible minority	60	28	5	4	2	0	89	7	461
2014	Visible minority	40	40	13	0	7	0	80	7	15
2014	Non-visible minority	60	28	6	4	2	0	88	6	476
2011	Visible minority	54	25	13	4	4	0	79	9	24
2011	Non-visible minority	54	34	7	3	2	0	88	5	577
2008	Visible minority	41	30	11	7	11	0	70	19	27
2008	Non-visible minority	51	37	6	4	2	1	88	6	593

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	49	14	6	6	74	13	16
2017	Non-visible minority	59	28	7	4	3	87	7	460
2014	Visible minority	40	33	14	6	7	73	13	15
2014	Non-visible minority	52	28	10	7	3	80	9	476
2011	Visible minority	51	29	12	0	9	79	9	24
2011	Non-visible minority	53	31	10	5	2	84	6	573

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	38	11	13	6	69	20	16
2017	Non-visible minority	60	26	6	5	3	86	8	460
2014	Visible minority	40	40	7	6	7	80	13	15
2014	Non-visible minority	50	30	9	8	2	80	10	477
2011	Visible minority	46	29	17	4	4	75	9	24
2011	Non-visible minority	51	33	9	5	2	84	7	574
2008	Visible minority	46	27	4	12	12	73	23	26
2008	Non-visible minority	53	32	6	7	2	84	9	592

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	32	13	13	19	0	56	32	16
2017	Non-visible minority	53	18	14	5	5	5	75	11	461
2014	Visible minority	20	52	14	0	7	7	78	7	15
2014	Non-visible minority	51	19	12	9	6	3	72	15	476
2011	Visible minority	33	29	26	12	0	0	62	12	24
2011	Non-visible minority	51	24	11	6	5	3	77	11	576
2008	Visible minority	31	23	15	8	19	4	56	28	26
2008	Non-visible minority	45	21	14	12	5	3	69	17	593

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	39	24	36	16
2017	Non-visible minority	23	45	31	461
2014	Visible minority	7	40	53	15
2014	Non-visible minority	21	43	35	477
2011	Visible minority	17	38	45	24
2011	Non-visible minority	16	54	30	577

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-visible minority	29	31	22	3	10	5	106
2014	Non-visible minority	13	35	26	11	9999	15	100
2011	Non-visible minority	26	31	30	4	9999	10	91

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	11	89	460
2014	Non-visible minority	14	86	476

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	61	51
2014	Non-visible minority	43	65

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	67	51
2014	Non-visible minority	75	65

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	51
2014	Non-visible minority	0	65

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	51
2014	Non-visible minority	0	65

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	43	51
2014	Non-visible minority	46	65

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	35	51
2014	Non-visible minority	43	65

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	36	51
2014	Non-visible minority	31	65

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	44	51
2014	Non-visible minority	44	65

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	51
2014	Non-visible minority	22	65

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	43	51
2014	Non-visible minority	51	65

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	37	51
2014	Non-visible minority	28	65

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	51

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	51
2014	Non-visible minority	40	65

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	51
2014	Non-visible minority	30	65

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	51
2014	Non-visible minority	17	65

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	46	51
2014	Non-visible minority	48	65

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	51
2014	Non-visible minority	26	65

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	51
2014	Non-visible minority	10	65

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	38	51
2014	Non-visible minority	32	65

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	49

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	49
2014	Non-visible minority	11	63

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	49

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	49
2014	Non-visible minority	14	63

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	49

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	49
2014	Non-visible minority	10	63

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	49
2014	Non-visible minority	30	63

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	42	49
2014	Non-visible minority	53	63

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	49
2014	Non-visible minority	0	63

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	53	49
2014	Non-visible minority	65	63

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	49

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	49
2014	Non-visible minority	15	63

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	96	4	50

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	13	27	13	6	30	6	30	29	16
2017	Non-visible minority	22	14	19	4	5	28	8	56	13	460
2014	Visible minority	0	7	34	7	7	40	6	13	25	15
2014	Non-visible minority	23	16	19	4	6	25	7	58	15	476

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	31	25	13	6	13	0	49	22	16
2017	Non-visible minority	41	30	12	4	4	7	1	78	9	460
2014	Visible minority	19	34	27	0	14	7	0	57	15	15
2014	Non-visible minority	38	30	15	4	4	9	0	74	10	476
2011	Visible minority	25	37	25	4	4	4	0	65	9	24
2011	Non-visible minority	41	38	9	5	2	4	0	83	7	575

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	25	18	19	0	11	7	54	23	16
2017	Non-visible minority	35	46	7	3	1	1	8	88	4	460
2014	Visible minority	26	48	14	6	0	7	0	79	7	15
2014	Non-visible minority	32	49	6	3	1	1	7	89	4	477
2011	Visible minority	21	37	17	8	9	0	9	63	18	24
2011	Non-visible minority	29	49	7	5	1	0	8	85	7	575
2008	Visible minority	15	44	7	7	11	4	11	70	22	27
2008	Non-visible minority	29	46	6	7	3	1	8	82	11	593

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	32	12	13	13	23	7	46	37	16
2017	Non-visible minority	18	18	23	5	1	27	8	55	10	461
2014	Visible minority	7	14	20	13	7	33	6	34	33	15
2014	Non-visible minority	15	18	22	6	4	24	11	51	15	476
2011	Visible minority	12	21	21	8	17	16	4	42	32	24
2011	Non-visible minority	13	25	27	5	3	21	6	52	11	574

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	24	20	13	0	23	7	53	18	16
2017	Non-visible minority	48	27	8	2	0	7	8	88	3	460
2014	Visible minority	27	27	20	0	7	19	0	67	8	15
2014	Non-visible minority	41	27	12	3	1	8	8	81	5	477
2011	Visible minority	20	21	25	4	8	13	9	52	16	24
2011	Non-visible minority	42	30	9	3	1	7	7	84	6	576
2008	Visible minority	15	30	30	0	4	11	11	57	5	27
2008	Non-visible minority	39	33	9	3	1	7	8	84	5	592

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	37	13	7	6	17	7	66	17	16
2017	Non-visible minority	45	25	10	3	1	8	7	83	5	459
2014	Visible minority	20	20	27	0	7	26	0	55	9	15
2014	Non-visible minority	40	26	13	3	2	8	7	78	6	476
2011	Visible minority	25	16	21	0	8	21	9	58	12	24
2011	Non-visible minority	38	32	11	2	2	9	7	83	5	575
2008	Visible minority	15	41	11	15	7	0	11	63	25	27
2008	Non-visible minority	40	31	8	6	3	6	6	81	10	592

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	3	97	459
2014	Non-visible minority	4	96	476

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	100	14
2014	Non-visible minority	82	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	55	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	13
2014	Non-visible minority	0	17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	64	14
2014	Non-visible minority	40	17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14
2014	Non-visible minority	0	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	79	14
2014	Non-visible minority	77	17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	87	13	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	19	13	0	13	49	0	50	25	16
2017	Non-visible minority	21	13	17	2	2	39	6	63	6	459
2014	Visible minority	13	14	20	0	7	47	0	50	13	15
2014	Non-visible minority	24	13	19	2	0	34	7	64	4	477

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	26	37	0	13	13	0	43	15	16
2017	Non-visible minority	42	32	12	1	2	10	1	82	4	458
2014	Visible minority	27	33	20	6	7	7	0	64	14	15
2014	Non-visible minority	43	24	16	4	0	11	2	77	5	477
2011	Visible minority	37	33	21	4	4	0	0	71	9	24
2011	Non-visible minority	46	32	12	2	1	6	0	84	3	577

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	33	12	6	7	0	0	74	13	16
2017	Non-visible minority	51	23	14	6	4	0	1	76	10	457

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	39	18	31	0	0	0	51	31	16
2017	Non-visible minority	22	31	29	12	6	0	0	54	18	460

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	32	25	19	5	0	5	48	26	16
2017	Non-visible minority	28	37	21	9	5	0	0	65	14	460

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	24	32	19	12	0	0	37	31	16
2017	Non-visible minority	29	28	22	13	6	0	1	58	19	458

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	51	7	0	0	0	12	93	0	16
2017	Non-visible minority	53	26	11	3	2	0	5	83	5	458

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	50	25	13	0	0	0	62	13	16
2017	Non-visible minority	35	35	19	5	5	0	0	70	10	457

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	35	26	13	6	0	0	55	19	16
2017	Non-visible minority	33	32	20	10	5	0	0	65	15	458

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	13	55	12	0	0	0	33	12	16
2017	Non-visible minority	23	38	19	12	7	0	0	62	19	457

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	45	11	19	0	0	0	70	19	16
2017	Non-visible minority	33	33	18	9	6	1	0	67	15	458

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	33	29	13	0	0	0	58	13	16
2017	Non-visible minority	32	34	22	8	4	0	0	66	12	458

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	50	14	0	0	0	0	86	0	16
2017	Non-visible minority	70	16	8	2	2	0	2	88	4	459

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	32	0	6	0	0	0	94	6	16
2017	Non-visible minority	78	10	5	2	1	2	1	92	3	460

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	50	6	7	0	0	0	88	7	16
2017	Non-visible minority	63	26	7	2	1	0	1	90	3	460

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	26	0	6	0	0	0	94	6	16
2017	Non-visible minority	64	18	10	4	3	0	1	83	7	459

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	13	6	0	0	0	43	89	0	16
2017	Non-visible minority	53	12	5	1	0	0	28	91	2	459

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	20	19	0	0	0	0	81	0	16
2017	Non-visible minority	71	19	3	2	1	0	4	93	4	456

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	38	11	7	0	0	0	82	7	16
2017	Non-visible minority	72	18	5	1	2	0	1	91	3	460

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	40	0	12	7	0	6	80	20	16
2017	Non-visible minority	54	28	12	3	2	0	1	83	5	460

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	38	56	0	6	0	0	38	6	16
2017	Non-visible minority	15	44	31	7	3	0	0	59	10	461

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	19	45	23	0	0	0	23	32	16
2017	Non-visible minority	5	15	43	27	10	0	0	37	20	461

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	36	13	14	6	7	0	65	21	16
2017	Non-visible minority	50	39	6	4	1	0	0	90	4	459

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	37	26	7	6	0	0	61	13	16
2017	Non-visible minority	35	42	11	7	4	1	0	78	12	460

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	31	69	16
2017	Non-visible minority	14	86	460
2014	Non-visible minority	11	89	476

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	78	22	63
2014	Non-visible minority	85	15	52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	66	26	2	4	2	0	0	92	6	49
2014	Non-visible minority	57	41	0	2	0	0	0	98	2	44

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	6	6	0	13	19	0	68	32	16
2017	Non-visible minority	48	27	12	5	3	5	0	50	50	461

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	215

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	23	215

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	215

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	48	215

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	215

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	43	215

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Non-visible minority	16	62	15	4	0	2	210

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	36	27	11	11	7	2	7	69	19	217

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	7	12	11	9	14	5	42	36	44	217

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)