2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 46 0 4 4 0 0 92 8 24
2017 Not a person with a disability 48 39 4 7 2 0 0 86 9 456
2014 Person with a disability 52 40 0 0 8 0 0 92 8 22
2014 Not a person with a disability 49 37 4 7 3 0 0 86 11 471
2011 Person with a disability 57 35 0 0 7 0 0 93 7 28
2011 Not a person with a disability 62 32 2 3 0 0 0 94 4 579
2008 Person with a disability 59 29 0 6 6 0 0 88 12 17
2008 Not a person with a disability 69 26 2 3 1 0 0 95 3 602

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 78 13 4 0 0 4 0 96 0 23
2017 Not a person with a disability 82 12 3 0 1 0 1 95 2 455
2014 Person with a disability 77 19 0 0 0 4 0 100 0 22
2014 Not a person with a disability 77 16 3 2 0 0 1 95 2 471
2011 Person with a disability 71 15 0 3 0 7 3 96 4 28
2011 Not a person with a disability 82 13 1 2 1 0 1 96 3 580
2008 Person with a disability 76 24 0 0 0 0 0 100 0 17
2008 Not a person with a disability 86 11 1 1 1 0 0 97 2 602

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 80 11 4 4 0 0 0 92 4 24
2017 Not a person with a disability 77 16 3 2 1 0 1 94 4 456
2014 Person with a disability 69 12 4 11 4 0 0 81 15 22
2014 Not a person with a disability 74 16 3 4 1 0 2 91 5 471
2011 Person with a disability 61 21 7 3 0 0 7 89 4 28
2011 Not a person with a disability 71 18 4 4 1 0 1 90 6 579
2008 Person with a disability 71 24 6 0 0 0 0 94 0 17
2008 Not a person with a disability 74 18 2 4 2 0 0 92 6 602

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 25 0 8 0 0 0 92 8 24
2017 Not a person with a disability 62 27 4 5 1 0 0 89 7 456
2014 Person with a disability 55 21 14 0 9 0 0 77 9 22
2014 Not a person with a disability 67 25 2 5 2 0 0 91 7 471
2011 Person with a disability 57 29 7 4 3 0 0 86 7 28
2011 Not a person with a disability 67 26 3 3 1 0 0 93 4 575

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 37 0 17 4 0 0 79 21 24
2017 Not a person with a disability 39 40 8 10 2 0 0 80 12 455
2014 Person with a disability 47 26 9 11 7 0 0 73 18 22
2014 Not a person with a disability 39 40 8 10 3 0 0 79 13 471
2011 Person with a disability 43 21 7 18 11 0 0 64 29 28
2011 Not a person with a disability 49 35 8 5 2 0 0 85 7 575
2008 Person with a disability 41 35 6 6 6 0 6 81 13 17
2008 Not a person with a disability 46 35 9 7 1 0 0 82 9 602

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 21 0 4 8 0 0 87 13 24
2017 Not a person with a disability 55 32 6 4 3 0 0 87 7 456
2014 Person with a disability 59 28 0 4 8 0 0 88 12 22
2014 Not a person with a disability 51 33 7 6 3 0 0 84 9 471
2011 Person with a disability 39 43 3 4 7 4 0 85 11 28
2011 Not a person with a disability 59 26 8 4 2 0 0 85 6 580
2008 Person with a disability 47 24 12 12 6 0 0 71 18 17
2008 Not a person with a disability 49 38 6 5 2 0 0 87 7 602

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 25 4 4 4 0 0 87 9 24
2017 Not a person with a disability 62 28 4 4 2 0 0 91 6 456
2014 Person with a disability 66 26 0 4 4 0 0 92 8 22
2014 Not a person with a disability 58 32 4 3 3 0 0 90 6 471
2011 Person with a disability 39 51 7 0 3 0 0 90 3 28
2011 Not a person with a disability 60 33 4 2 1 0 0 93 3 578
2008 Person with a disability 65 24 0 12 0 0 0 88 12 17
2008 Not a person with a disability 56 34 3 4 2 0 0 90 7 602

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 68 24 0 4 4 0 0 92 8 24
2017 Not a person with a disability 66 28 3 2 0 0 1 94 2 455
2014 Person with a disability 60 31 4 0 4 0 0 91 4 22
2014 Not a person with a disability 67 27 4 1 1 0 0 94 2 471

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 37 4 4 4 0 0 88 8 24
2017 Not a person with a disability 64 26 4 3 2 1 0 91 5 455
2014 Person with a disability 75 12 4 4 4 0 0 88 9 22
2014 Not a person with a disability 52 30 8 6 3 1 0 83 10 470
2011 Person with a disability 43 42 4 7 4 0 0 86 11 28
2011 Not a person with a disability 54 33 6 5 1 0 0 87 6 577

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 16 16 13 4 0 22 58 21 24
2017 Not a person with a disability 41 20 10 11 7 1 11 69 20 456
2014 Person with a disability 54 8 9 9 8 0 13 71 19 22
2014 Not a person with a disability 34 23 13 12 7 2 10 64 21 470
2011 Person with a disability 33 21 10 7 14 0 14 63 25 28
2011 Not a person with a disability 32 26 11 10 10 1 9 65 22 578
2008 Person with a disability 18 24 6 12 18 0 24 54 38 17
2008 Not a person with a disability 32 27 9 14 9 1 8 65 25 602

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 72 20 0 4 4 0 0 92 8 24
2017 Not a person with a disability 45 39 6 5 4 0 0 84 10 453
2014 Person with a disability 47 41 4 4 4 0 0 88 8 22
2014 Not a person with a disability 40 39 10 8 3 0 0 79 11 471
2011 Person with a disability 39 29 7 18 7 0 0 68 25 28
2011 Not a person with a disability 49 37 7 4 2 0 0 87 6 575
2008 Person with a disability 41 35 6 6 12 0 0 76 18 17
2008 Not a person with a disability 47 36 9 6 2 0 0 83 9 598

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 9 12 25 9 0 0 53 34 23
2017 Not a person with a disability 39 32 13 10 6 0 0 71 16 455
2014 Person with a disability 34 27 9 16 15 0 0 60 31 22
2014 Not a person with a disability 31 36 14 12 6 0 0 67 18 470
2011 Person with a disability 32 29 4 7 28 0 0 61 35 28
2011 Not a person with a disability 34 36 12 12 5 0 0 71 17 577

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 28 4 9 8 0 0 79 17 24
2017 Not a person with a disability 40 39 9 9 3 0 0 79 12 455

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 29 8 4 0 0 0 87 4 24
2017 Not a person with a disability 53 35 6 3 3 0 0 89 5 453
2014 Person with a disability 47 46 4 4 0 0 0 92 4 22
2014 Not a person with a disability 52 35 9 4 1 0 0 86 5 470
2011 Person with a disability 47 32 7 10 4 0 0 79 14 28
2011 Not a person with a disability 51 39 6 3 1 0 0 90 4 576
2008 Person with a disability 65 18 6 12 0 0 0 82 12 17
2008 Not a person with a disability 57 33 5 2 2 0 0 90 4 602

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 34 12 16 0 0 0 72 16 24
2017 Not a person with a disability 40 36 9 8 6 0 0 76 14 454

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 79 16 4 0 0 0 0 96 0 24
2017 Not a person with a disability 64 27 4 3 1 0 0 92 4 453
2014 Person with a disability 79 17 4 0 0 0 0 96 0 22
2014 Not a person with a disability 70 22 7 2 0 0 0 91 2 471
2011 Person with a disability 61 22 10 7 0 0 0 82 7 28
2011 Not a person with a disability 69 26 3 1 0 0 0 95 1 579

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 34 4 13 9 0 0 73 22 23
2017 Not a person with a disability 44 36 9 6 4 0 0 80 11 454
2014 Person with a disability 46 27 9 15 4 0 0 73 19 22
2014 Not a person with a disability 34 42 11 10 3 0 0 76 13 471
2011 Person with a disability 36 25 10 21 7 0 0 61 28 28
2011 Not a person with a disability 41 40 7 9 2 0 0 82 11 575

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 37 13 4 8 0 0 74 13 24
2017 Not a person with a disability 47 33 11 6 3 0 0 80 9 454
2014 Person with a disability 52 21 4 19 4 0 0 73 23 22
2014 Not a person with a disability 42 34 12 8 3 0 0 76 11 470

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 29 0 17 4 0 0 79 21 24
2017 Not a person with a disability 47 36 8 6 3 0 0 83 9 454
2014 Person with a disability 38 26 24 12 0 0 0 64 12 22
2014 Not a person with a disability 43 34 11 9 3 0 0 77 12 470
2011 Person with a disability 43 25 14 15 3 0 0 68 18 28
2011 Not a person with a disability 52 37 7 3 1 1 0 89 4 575

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 25 0 4 4 0 0 92 8 24
2017 Not a person with a disability 53 35 5 4 2 0 0 89 6 452
2014 Person with a disability 64 19 4 9 4 0 0 83 12 22
2014 Not a person with a disability 51 31 12 5 2 0 0 82 7 471
2011 Person with a disability 40 42 7 0 11 0 0 82 11 28
2011 Not a person with a disability 56 36 5 2 2 0 0 91 4 578
2008 Person with a disability 53 29 0 12 6 0 0 82 18 17
2008 Not a person with a disability 54 37 4 3 1 0 0 91 5 601

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 37 17 8 0 0 0 75 8 24
2017 Not a person with a disability 40 39 13 6 2 0 0 79 8 455
2014 Person with a disability 22 53 24 0 0 0 0 76 0 22
2014 Not a person with a disability 35 38 15 8 4 0 0 73 11 471
2011 Person with a disability 43 46 11 0 0 0 0 89 0 28
2011 Not a person with a disability 37 35 20 5 1 0 0 73 7 576
2008 Person with a disability 53 29 18 0 0 0 0 82 0 17
2008 Not a person with a disability 32 38 20 5 4 0 0 71 9 602

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 25 33 21 8 0 5 30 35 24
2017 Not a person with a disability 9 20 41 19 9 1 1 29 29 454
2014 Person with a disability 12 17 26 21 9 11 4 35 34 22
2014 Not a person with a disability 5 22 38 23 10 0 2 34 27 471
2011 Person with a disability 7 32 35 11 15 0 0 26 39 28
2011 Not a person with a disability 4 21 37 23 12 1 2 36 26 578
2008 Person with a disability 6 12 47 18 6 0 12 27 20 17
2008 Not a person with a disability 6 19 39 23 11 1 1 35 25 602

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 4 21 20 21 29 0 5 52 27 24
2017 Not a person with a disability 7 10 29 30 23 1 1 53 17 450
2014 Person with a disability 4 9 26 34 13 11 4 55 14 22
2014 Not a person with a disability 8 16 28 30 16 1 2 47 24 471
2011 Person with a disability 10 25 25 18 15 3 4 35 38 28
2011 Not a person with a disability 5 11 29 28 24 1 2 54 16 574
2008 Person with a disability 12 12 12 35 24 0 6 63 25 17
2008 Not a person with a disability 5 10 24 36 21 1 2 59 16 601

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 21 29 12 13 0 0 25 46 24
2017 Not a person with a disability 21 27 31 12 7 0 1 20 49 453
2014 Person with a disability 25 17 22 16 4 11 4 24 50 22
2014 Not a person with a disability 15 24 34 15 9 0 2 24 41 470
2011 Person with a disability 21 28 29 11 7 0 4 19 51 28
2011 Not a person with a disability 11 20 38 18 12 0 2 30 31 575
2008 Person with a disability 18 35 12 29 6 0 0 35 53 17
2008 Not a person with a disability 11 21 33 22 10 0 3 33 33 602

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 21 9 45 13 4 0 60 31 24
2017 Not a person with a disability 7 12 37 29 12 0 1 42 20 455
2014 Person with a disability 9 8 25 26 17 11 4 51 20 22
2014 Not a person with a disability 5 12 43 29 12 0 1 40 17 468
2011 Person with a disability 3 10 39 32 11 0 4 45 14 28
2011 Not a person with a disability 6 13 37 30 13 0 2 44 19 575
2008 Person with a disability 12 18 24 24 24 0 0 47 29 17
2008 Not a person with a disability 5 14 35 30 14 0 2 45 19 600

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 17 24 24 13 0 5 39 36 24
2017 Not a person with a disability 12 22 32 21 10 1 1 32 35 454
2014 Person with a disability 12 21 30 13 8 11 4 25 40 22
2014 Not a person with a disability 18 27 31 15 8 0 1 23 45 469
2011 Person with a disability 11 25 21 25 11 3 4 39 38 28
2011 Not a person with a disability 11 21 32 20 13 0 2 34 33 574
2008 Person with a disability 12 12 41 24 6 0 6 31 25 17
2008 Not a person with a disability 8 17 30 27 14 0 2 42 26 601

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 13 8 31 26 4 10 65 26 23
2017 Not a person with a disability 6 10 28 31 21 2 3 54 17 454
2014 Person with a disability 0 12 26 29 13 11 9 52 15 22
2014 Not a person with a disability 6 13 26 30 22 1 2 53 20 471
2011 Person with a disability 4 14 25 46 11 0 0 57 18 28
2011 Not a person with a disability 4 8 26 33 25 1 4 60 12 573
2008 Person with a disability 12 29 24 12 12 0 12 27 47 17
2008 Not a person with a disability 6 14 25 30 21 1 3 53 21 600

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 8 42 12 13 4 5 27 28 24
2017 Not a person with a disability 15 22 32 21 7 1 2 29 38 452
2014 Person with a disability 21 9 21 21 12 11 4 40 35 22
2014 Not a person with a disability 14 22 35 17 9 1 2 27 37 471
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 75 8 4 0 0 0 13 95 0 24
2017 Not a person with a disability 79 10 3 3 1 0 3 92 5 456
2014 Person with a disability 74 8 4 11 0 0 4 85 11 22
2014 Not a person with a disability 78 11 3 3 1 0 3 92 4 471
2011 Person with a disability 64 14 11 4 0 0 7 84 4 28
2011 Not a person with a disability 75 14 3 3 1 0 3 92 4 575
2008 Person with a disability 65 12 6 12 6 0 0 76 18 17
2008 Not a person with a disability 73 13 4 4 1 0 4 91 5 601

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 33 21 4 8 5 5 64 13 24
2017 Not a person with a disability 35 30 14 8 5 6 2 71 14 456
2014 Person with a disability 35 17 12 0 17 4 15 64 21 22
2014 Not a person with a disability 38 28 14 9 5 2 3 70 15 470

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 33 0 4 4 0 0 92 8 24
2017 Not a person with a disability 51 30 6 7 6 0 0 81 13 455
2014 Person with a disability 43 17 0 17 12 11 0 67 33 22
2014 Not a person with a disability 51 27 8 8 5 0 0 78 13 470

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 37 13 12 0 0 0 76 12 24
2017 Not a person with a disability 44 35 8 6 5 1 1 81 11 456
2014 Person with a disability 43 21 8 15 4 0 8 70 21 22
2014 Not a person with a disability 43 34 8 9 3 1 1 79 13 471
2011 Person with a disability 50 28 7 7 7 0 0 79 14 28
2011 Not a person with a disability 40 36 8 10 5 1 0 77 15 574
2008 Person with a disability 53 24 6 12 6 0 0 76 18 17
2008 Not a person with a disability 42 34 8 11 4 1 0 77 15 601

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 28 26 8 4 5 5 58 14 24
2017 Not a person with a disability 41 29 9 9 6 5 1 74 17 456
2014 Person with a disability 52 21 4 4 4 11 4 86 9 22
2014 Not a person with a disability 38 27 12 12 6 4 2 69 19 471
2011 Person with a disability 40 14 14 18 14 0 0 53 32 28
2011 Not a person with a disability 38 28 11 12 6 4 1 69 20 577
2008 Person with a disability 29 29 24 6 12 0 0 59 18 17
2008 Not a person with a disability 40 27 9 12 7 4 0 71 20 602

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 21 17 19 8 21 5 39 38 24
2017 Not a person with a disability 19 24 15 14 10 15 3 52 29 455
2014 Person with a disability 35 4 17 7 9 28 0 54 22 22
2014 Not a person with a disability 16 26 16 17 12 10 3 48 33 471

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 41 4 4 4 0 0 88 8 24
2017 Not a person with a disability 56 32 5 5 2 0 0 88 7 454
2014 Person with a disability 58 17 4 17 4 0 0 75 21 22
2014 Not a person with a disability 53 33 6 7 2 0 0 86 8 471
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 29 0 16 0 0 0 84 16 24
2017 Not a person with a disability 49 34 9 4 3 0 0 84 7 455
2014 Person with a disability 51 12 13 15 9 0 0 63 24 22
2014 Not a person with a disability 45 31 11 8 4 0 0 77 12 470
2011 Person with a disability 48 11 19 11 11 0 0 60 22 27
2011 Not a person with a disability 46 32 10 9 3 0 0 77 13 579
2008 Person with a disability 41 18 18 12 12 0 0 59 24 17
2008 Not a person with a disability 42 34 8 9 6 1 0 77 15 601

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 21 12 8 0 4 0 79 9 24
2017 Not a person with a disability 58 25 7 5 2 2 0 85 8 456
2014 Person with a disability 61 16 0 9 0 4 11 90 10 22
2014 Not a person with a disability 55 26 11 5 2 1 0 82 7 470
2011 Person with a disability 47 25 7 4 17 0 0 72 21 28
2011 Not a person with a disability 55 24 10 6 3 2 0 81 9 577
2008 Person with a disability 41 12 18 6 18 6 0 56 25 17
2008 Not a person with a disability 52 27 9 6 4 1 0 80 10 601

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 37 0 4 4 0 0 92 8 24
2017 Not a person with a disability 51 31 8 6 4 0 0 82 10 455
2014 Person with a disability 56 17 0 16 0 11 0 82 18 22
2014 Not a person with a disability 52 27 9 9 3 0 0 79 12 469
2011 Person with a disability 40 21 15 10 14 0 0 61 25 28
2011 Not a person with a disability 48 31 9 8 4 0 0 79 12 579
2008 Person with a disability 35 12 18 12 24 0 0 47 35 17
2008 Not a person with a disability 44 32 8 9 6 1 0 76 15 602

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 87 4 0 0 0 0 9 100 0 23
2017 Not a person with a disability 86 6 3 1 0 0 3 96 1 456
2014 Person with a disability 78 8 0 11 0 0 4 89 11 22
2014 Not a person with a disability 80 11 3 1 1 0 4 95 2 470
2011 Person with a disability 71 11 3 4 4 0 7 88 8 28
2011 Not a person with a disability 81 9 3 3 1 0 3 93 4 578
2008 Person with a disability 82 18 0 0 0 0 0 100 0 17
2008 Not a person with a disability 80 8 3 3 2 0 4 91 6 600

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 70 13 0 4 8 4 0 87 13 24
2017 Not a person with a disability 56 22 7 3 1 5 7 87 5 456
2014 Person with a disability 71 9 4 4 4 4 4 87 8 22
2014 Not a person with a disability 52 21 9 5 4 3 7 81 9 470
2011 Person with a disability 30 33 8 15 4 11 0 71 21 27
2011 Not a person with a disability 45 27 11 6 3 3 5 78 10 580

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 29 4 0 8 0 0 87 8 24
2017 Not a person with a disability 64 22 6 4 3 0 0 86 8 456

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 28 9 8 0 0 0 83 8 24
2017 Not a person with a disability 67 21 6 3 2 1 0 89 5 456

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 33 12 0 4 0 0 84 4 24
2017 Not a person with a disability 62 24 7 4 3 0 0 86 7 456
2014 Person with a disability 56 28 0 8 9 0 0 84 16 22
2014 Not a person with a disability 58 24 8 6 3 0 0 82 9 470
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 44 30 6 8 2 2 7 81 12 126
2014 Not a person with a disability 39 31 12 7 4 1 5 76 12 135

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 42 0 12 8 0 5 78 22 24
2017 Not a person with a disability 42 34 10 7 6 2 0 78 12 456
2014 Person with a disability 34 38 4 0 8 15 0 85 9 22
2014 Not a person with a disability 37 32 13 10 7 1 0 70 17 471
2011 Person with a disability 32 36 18 7 7 0 0 68 14 28
2011 Not a person with a disability 34 35 13 10 6 2 0 71 16 577

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 42 0 8 13 0 5 78 22 24
2017 Not a person with a disability 39 37 12 6 6 0 0 76 12 454
2014 Person with a disability 34 50 8 0 8 0 0 84 8 22
2014 Not a person with a disability 35 33 12 12 7 1 0 69 19 471
2011 Person with a disability 39 29 7 4 21 0 0 68 25 28
2011 Not a person with a disability 35 36 15 9 5 1 0 71 14 576
2008 Person with a disability 41 24 18 0 18 0 0 65 18 17
2008 Not a person with a disability 38 36 10 8 6 1 0 74 15 601

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 35 9 13 9 5 5 66 24 23
2017 Not a person with a disability 27 38 14 11 7 3 0 67 18 456
2014 Person with a disability 30 39 12 4 4 11 0 77 9 22
2014 Not a person with a disability 26 33 16 15 7 2 0 61 23 470
2011 Person with a disability 29 25 18 11 14 3 0 56 26 28
2011 Not a person with a disability 21 41 16 15 4 3 0 64 20 574
2008 Person with a disability 41 35 6 0 18 0 0 76 18 17
2008 Not a person with a disability 24 44 12 12 6 3 0 70 18 602

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 41 12 4 8 0 5 74 13 24
2017 Not a person with a disability 37 33 10 10 8 3 0 71 18 454
2014 Person with a disability 54 21 4 9 12 0 0 75 21 22
2014 Not a person with a disability 33 30 15 11 8 3 0 65 20 470
2011 Person with a disability 29 29 11 10 14 7 0 62 27 28
2011 Not a person with a disability 30 36 16 9 6 4 0 68 15 578
2008 Person with a disability 35 35 12 0 18 0 0 71 18 17
2008 Not a person with a disability 35 35 10 10 5 5 0 73 16 600

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 34 17 25 4 5 0 52 30 24
2017 Not a person with a disability 29 34 13 13 10 1 0 64 23 454
2014 Person with a disability 30 25 9 21 4 11 0 62 29 22
2014 Not a person with a disability 24 33 15 18 9 2 0 58 27 470
2011 Person with a disability 25 21 11 18 25 0 0 46 42 28
2011 Not a person with a disability 19 40 15 17 7 2 0 60 25 579
2008 Person with a disability 18 47 12 18 6 0 0 65 24 17
2008 Not a person with a disability 23 40 12 14 9 1 0 64 24 602
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 41 4 17 0 0 0 79 17 24
2017 Not a person with a disability 39 41 9 7 4 0 0 80 11 456
2014 Person with a disability 39 34 12 4 0 11 0 81 5 22
2014 Not a person with a disability 39 40 10 8 3 1 0 79 11 471
2011 Person with a disability 36 28 14 14 7 0 0 64 21 28
2011 Not a person with a disability 36 44 8 9 3 1 0 81 11 576

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 63 25 13 0 0 0 0 87 0 24
2017 Not a person with a disability 57 36 4 1 0 2 0 94 2 456
2014 Person with a disability 62 34 0 0 0 4 0 100 0 22
2014 Not a person with a disability 55 35 5 3 0 2 0 92 3 471
2011 Person with a disability 36 32 15 11 3 3 0 70 15 28
2011 Not a person with a disability 49 39 6 3 1 2 0 90 4 576

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 54 0 0 9 0 0 91 9 24
2017 Not a person with a disability 47 35 7 6 2 1 1 84 8 456
2014 Person with a disability 56 12 8 0 13 11 0 77 14 22
2014 Not a person with a disability 48 32 8 6 3 2 1 82 9 471
2011 Person with a disability 47 10 14 11 14 3 0 59 26 28
2011 Not a person with a disability 50 30 7 6 4 3 0 82 10 575
2008 Person with a disability 59 12 0 6 18 6 0 75 25 17
2008 Not a person with a disability 42 35 10 6 5 2 0 78 11 602

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 52 9 0 9 0 5 82 9 23
2017 Not a person with a disability 34 36 14 9 4 2 1 72 13 456
2014 Person with a disability 38 26 8 8 9 11 0 72 19 22
2014 Not a person with a disability 37 37 17 5 3 2 1 75 8 471
2011 Person with a disability 25 32 21 7 14 0 0 57 21 28
2011 Not a person with a disability 33 40 14 6 3 3 1 76 9 575

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 21 13 17 21 4 5 45 41 24
2017 Not a person with a disability 24 20 15 15 14 8 4 50 32 454
2014 Person with a disability 26 26 12 9 28 0 0 52 36 22
2014 Not a person with a disability 19 26 17 16 14 6 2 49 33 469
2011 Person with a disability 15 14 19 7 40 4 0 31 49 27
2011 Not a person with a disability 19 21 20 16 12 8 2 46 32 574

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 12 0 4 0 0 22 94 6 24
2017 Not a person with a disability 76 13 4 2 1 1 4 93 3 454
2014 Person with a disability 73 0 14 0 9 0 4 76 9 22
2014 Not a person with a disability 73 14 4 3 1 1 5 92 4 471

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 79 13 0 0 0 0 9 100 0 24
2017 Not a person with a disability 80 13 1 1 0 2 3 97 2 454
2014 Person with a disability 84 9 0 4 0 0 4 96 4 22
2014 Not a person with a disability 78 13 3 1 0 1 3 96 1 471
2011 Person with a disability 75 7 0 0 0 7 11 100 0 28
2011 Not a person with a disability 77 14 3 2 0 2 2 95 2 576
2008 Person with a disability 71 24 0 6 0 0 0 94 6 17
2008 Not a person with a disability 80 13 3 1 0 0 2 95 2 602

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 24 9 4 8 0 5 78 13 24
2017 Not a person with a disability 43 36 7 7 4 2 0 81 12 456
2014 Person with a disability 47 14 4 28 8 0 0 60 36 22
2014 Not a person with a disability 37 33 12 9 6 2 1 72 16 471
2011 Person with a disability 39 29 10 11 11 0 0 68 22 28
2011 Not a person with a disability 48 33 8 7 3 1 0 82 10 580
2008 Person with a disability 53 29 0 6 12 0 0 82 18 17
2008 Not a person with a disability 50 33 8 6 4 0 0 83 10 602

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 12 4 21 21 0 13 47 48 24
2017 Not a person with a disability 28 25 13 17 13 2 3 55 31 455
2014 Person with a disability 34 35 5 4 23 0 0 69 27 22
2014 Not a person with a disability 22 25 14 17 19 2 2 48 38 470
2011 Person with a disability 22 18 18 11 32 0 0 40 43 28
2011 Not a person with a disability 17 29 14 18 19 1 2 48 38 579
2008 Person with a disability 18 18 0 18 41 6 0 38 63 17
2008 Not a person with a disability 20 32 12 19 15 1 1 53 34 601

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 29 21 9 8 8 0 59 18 24
2017 Not a person with a disability 34 40 12 6 5 2 1 76 11 455

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 24 8 4 9 4 0 78 13 24
2017 Not a person with a disability 48 31 12 3 2 2 1 82 6 455
2014 Person with a disability 38 50 4 4 4 0 0 88 8 22
2014 Not a person with a disability 51 28 12 4 2 3 0 82 6 471

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 33 9 4 8 0 0 79 13 24
2017 Not a person with a disability 50 36 8 4 1 1 0 87 5 455
2014 Person with a disability 42 42 4 4 8 0 0 84 12 22
2014 Not a person with a disability 53 29 10 5 2 2 0 84 7 471
2011 Person with a disability 33 25 14 18 7 4 0 60 26 28
2011 Not a person with a disability 45 38 10 4 1 2 0 85 5 577

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 33 4 0 8 0 0 87 8 24
2017 Not a person with a disability 59 29 5 5 2 0 0 89 7 456
2014 Person with a disability 70 9 4 4 12 0 0 79 17 22
2014 Not a person with a disability 58 30 6 4 2 0 0 88 6 470
2011 Person with a disability 43 28 18 7 4 0 0 71 11 28
2011 Not a person with a disability 54 34 7 3 2 0 0 88 5 577
2008 Person with a disability 35 35 12 6 12 0 0 71 18 17
2008 Not a person with a disability 51 37 5 4 2 0 0 88 6 602

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 59 24 9 4 4 0 0 83 8 24
2017 Not a person with a disability 58 29 7 4 3 0 0 86 7 455
2014 Person with a disability 67 20 0 0 13 0 0 87 13 21
2014 Not a person with a disability 51 29 11 7 2 0 0 80 9 471
2011 Person with a disability 47 18 18 10 7 0 0 64 18 28
2011 Not a person with a disability 53 32 9 4 2 0 0 85 6 574

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 21 4 0 8 0 0 87 8 24
2017 Not a person with a disability 58 27 7 6 2 0 0 85 8 455
2014 Person with a disability 64 24 0 0 12 0 0 88 12 22
2014 Not a person with a disability 49 31 10 8 2 0 0 80 10 471
2011 Person with a disability 43 25 11 3 18 0 0 68 21 28
2011 Not a person with a disability 51 33 10 5 2 0 0 84 6 574
2008 Person with a disability 41 35 0 6 18 0 0 76 24 17
2008 Not a person with a disability 53 31 7 7 2 0 0 84 10 600

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 58 12 4 4 8 8 5 81 15 24
2017 Not a person with a disability 52 18 15 6 5 4 0 73 11 456
2014 Person with a disability 68 15 5 0 12 0 0 83 12 22
2014 Not a person with a disability 49 20 13 9 5 3 0 72 15 470
2011 Person with a disability 36 21 18 7 7 11 0 64 16 28
2011 Not a person with a disability 50 24 12 6 5 2 0 76 12 577
2008 Person with a disability 35 29 18 6 12 0 0 65 18 17
2008 Not a person with a disability 44 21 14 12 5 3 0 68 18 601
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 34 49 17 24
2017 Not a person with a disability 24 44 32 456
2014 Person with a disability 40 42 18 22
2014 Not a person with a disability 20 43 37 471
2011 Person with a disability 7 50 43 28
2011 Not a person with a disability 17 53 30 578

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Not a person with a disability 27 32 24 2 10 5 106
2014 Not a person with a disability 12 37 27 11 9999 12 93
2011 Not a person with a disability 25 29 32 4 9999 9 96
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 11 89 456
2014 Person with a disability 26 74 22
2014 Not a person with a disability 13 87 470

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 61 51
2014 Not a person with a disability 38 63

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 67 51
2014 Not a person with a disability 81 63

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 51
2014 Not a person with a disability 0 63

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 51
2014 Not a person with a disability 0 63

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 45 51
2014 Not a person with a disability 48 63

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 35 51
2014 Not a person with a disability 46 63

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 36 51
2014 Not a person with a disability 35 63

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 45 51
2014 Not a person with a disability 42 63

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 51
2014 Not a person with a disability 23 63

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 45 51
2014 Not a person with a disability 52 63

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 37 51
2014 Not a person with a disability 29 63

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 11 51

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 35 51
2014 Not a person with a disability 41 63

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 51
2014 Not a person with a disability 33 63

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 51
2014 Not a person with a disability 18 63

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 48 51
2014 Not a person with a disability 48 63

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 23 51
2014 Not a person with a disability 25 63

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 51
2014 Not a person with a disability 10 63

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 38 51
2014 Not a person with a disability 33 63

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 49

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 49
2014 Not a person with a disability 10 61

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 49

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 49
2014 Not a person with a disability 14 61

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 49

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 49
2014 Not a person with a disability 12 61

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 28 49
2014 Not a person with a disability 33 61

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 44 49
2014 Not a person with a disability 54 61

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 49
2014 Not a person with a disability 0 61

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 57 49
2014 Not a person with a disability 66 61

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 49

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 10 49
2014 Not a person with a disability 13 61

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 96 4 50

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 20 21 4 4 17 9 60 12 24
2017 Not a person with a disability 21 14 19 4 5 29 8 55 14 455
2014 Person with a disability 25 18 16 0 9 33 0 63 13 22
2014 Not a person with a disability 22 16 20 4 6 25 8 56 15 470

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 42 4 8 4 0 5 83 13 24
2017 Not a person with a disability 40 29 13 4 4 8 1 77 9 455
2014 Person with a disability 25 40 16 0 9 11 0 72 10 22
2014 Not a person with a disability 38 29 16 4 4 8 0 73 10 470
2011 Person with a disability 46 18 11 14 7 4 0 67 22 28
2011 Not a person with a disability 41 39 10 4 2 4 0 83 7 576
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 54 4 4 0 0 9 92 4 24
2017 Not a person with a disability 35 44 8 4 1 1 8 87 5 455
2014 Person with a disability 26 55 4 0 0 0 15 95 0 22
2014 Not a person with a disability 33 49 6 3 1 1 7 88 5 471
2011 Person with a disability 41 40 7 4 0 0 8 88 4 27
2011 Not a person with a disability 28 49 8 5 1 0 8 84 7 577
2008 Person with a disability 47 35 0 0 6 0 12 93 7 17
2008 Not a person with a disability 28 47 7 7 3 1 8 81 11 602

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 25 16 0 8 22 5 67 11 24
2017 Not a person with a disability 17 18 22 6 2 27 8 54 11 456
2014 Person with a disability 16 22 22 4 8 13 15 53 17 22
2014 Not a person with a disability 14 18 22 6 4 24 11 50 16 470
2011 Person with a disability 19 29 15 11 8 11 8 59 23 27
2011 Not a person with a disability 12 25 28 5 4 21 6 51 11 576

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 17 12 4 4 4 9 77 9 24
2017 Not a person with a disability 46 27 8 2 0 8 8 88 3 455
2014 Person with a disability 35 14 25 8 0 4 15 59 10 22
2014 Not a person with a disability 41 27 12 3 2 9 7 81 5 471
2011 Person with a disability 37 25 15 8 4 4 8 71 13 27
2011 Not a person with a disability 41 30 9 3 2 8 7 84 6 578
2008 Person with a disability 47 12 6 6 12 6 12 71 21 17
2008 Not a person with a disability 37 33 10 3 1 7 8 83 5 601

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 17 9 4 4 9 13 78 11 24
2017 Not a person with a disability 44 26 10 4 1 9 7 83 5 454
2014 Person with a disability 48 13 4 8 4 8 15 79 16 22
2014 Not a person with a disability 39 26 14 3 2 9 7 77 6 470
2011 Person with a disability 41 18 11 0 11 11 8 72 14 27
2011 Not a person with a disability 37 32 11 2 1 9 7 82 4 576
2008 Person with a disability 47 6 12 18 12 0 6 56 31 17
2008 Not a person with a disability 39 32 8 6 3 6 6 80 10 601
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 3 97 453
2014 Not a person with a disability 3 97 470

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 100 14
2014 Not a person with a disability 74 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 54 13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 38 13
2014 Not a person with a disability 44 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 13
2014 Not a person with a disability 0 16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 13
2014 Not a person with a disability 0 16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 65 14
2014 Not a person with a disability 37 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 35 14
2014 Not a person with a disability 44 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14
2014 Not a person with a disability 0 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 79 14
2014 Not a person with a disability 81 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 87 13 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 24 13 0 13 26 5 64 18 24
2017 Not a person with a disability 21 13 17 2 1 40 6 63 6 454
2014 Person with a disability 38 17 4 4 4 21 11 82 12 22
2014 Not a person with a disability 23 13 20 2 0 35 7 63 4 471

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 38 4 4 13 0 5 79 17 24
2017 Not a person with a disability 41 31 13 1 2 11 1 81 4 453
2014 Person with a disability 51 30 4 0 4 0 11 91 5 22
2014 Not a person with a disability 42 24 17 4 0 11 1 76 5 471
2011 Person with a disability 47 21 11 11 7 4 0 70 18 28
2011 Not a person with a disability 46 33 13 2 1 6 0 84 3 578
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 40 22 0 0 0 0 78 0 23
2017 Not a person with a disability 52 23 13 6 4 0 1 76 11 453

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 41 17 16 0 0 0 67 16 24
2017 Not a person with a disability 22 31 29 12 6 0 0 53 18 455

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 30 21 5 8 4 0 65 13 24
2017 Not a person with a disability 28 37 21 10 4 0 1 65 14 455

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 25 20 8 4 0 0 67 13 24
2017 Not a person with a disability 28 28 22 13 7 0 1 57 20 453

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 54 12 13 4 0 4 13 80 4 24
2017 Not a person with a disability 52 27 11 3 2 0 5 84 5 453

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 47 27 4 0 0 0 69 4 23
2017 Not a person with a disability 35 35 19 5 5 0 0 70 11 453

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 35 9 13 4 0 0 73 18 23
2017 Not a person with a disability 32 32 21 9 5 0 0 64 14 454

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 30 22 9 4 0 0 64 13 23
2017 Not a person with a disability 23 38 20 12 7 0 0 61 19 453

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 49 4 13 0 0 0 82 13 23
2017 Not a person with a disability 33 32 18 9 7 1 0 66 16 454

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 44 17 9 0 0 0 74 9 23
2017 Not a person with a disability 32 33 23 8 4 0 0 65 12 454

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 20 4 0 4 0 4 91 4 24
2017 Not a person with a disability 70 17 8 2 2 0 2 88 4 454

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 75 12 4 0 0 4 4 96 0 24
2017 Not a person with a disability 78 11 5 2 1 1 1 91 3 455

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 63 21 8 4 0 0 4 87 4 24
2017 Not a person with a disability 62 27 7 2 1 0 0 90 3 455

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 71 12 4 4 4 0 4 87 9 24
2017 Not a person with a disability 63 19 11 4 3 0 1 83 6 454

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 16 0 0 0 0 34 100 0 24
2017 Not a person with a disability 53 12 5 1 0 0 28 91 2 454

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 63 25 4 0 4 0 4 91 4 24
2017 Not a person with a disability 71 18 4 2 1 0 3 93 3 451

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 66 30 4 0 0 0 0 96 0 24
2017 Not a person with a disability 72 18 6 1 2 0 1 91 4 455

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 30 16 0 8 0 4 75 9 24
2017 Not a person with a disability 55 28 11 3 2 0 1 84 5 455

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 38 20 8 8 0 0 63 16 24
2017 Not a person with a disability 13 44 33 7 3 0 0 58 9 456

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 21 50 24 4 0 0 29 21 24
2017 Not a person with a disability 5 14 43 27 10 0 0 37 20 456

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 30 9 0 4 0 0 87 4 23
2017 Not a person with a disability 49 40 6 4 1 0 0 89 5 455

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 37 9 8 8 0 0 75 17 24
2017 Not a person with a disability 35 42 12 7 4 1 0 77 11 455
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 51 49 24
2017 Not a person with a disability 12 88 455
2014 Person with a disability 38 62 22
2014 Not a person with a disability 10 90 470

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 100 0 12
2017 Not a person with a disability 75 25 57
2014 Not a person with a disability 84 16 45

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 68 17 0 15 0 0 0 85 15 12
2017 Not a person with a disability 61 35 2 0 2 0 0 95 2 43
2014 Not a person with a disability 58 40 0 3 0 0 0 97 3 38
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 42 0 0 4 8 0 50 50 24
2017 Not a person with a disability 48 26 13 5 3 5 0 51 49 456

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 11
2017 Not a person with a disability 14 210

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 11
2017 Not a person with a disability 24 210

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 11
2017 Not a person with a disability 19 210

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 54 11
2017 Not a person with a disability 48 210

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 11
2017 Not a person with a disability 2 210

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 11
2017 Not a person with a disability 43 210

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 36 55 0 9 0 0 11
2017 Not a person with a disability 15 63 16 3 0 3 205

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 18 9 0 0 0 9 90 0 11
2017 Not a person with a disability 34 28 11 11 8 2 7 68 20 212

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 9 0 9 0 10 53 75 25 11
2017 Not a person with a disability 7 12 11 9 15 5 40 35 45 211
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