2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 32 4 7 0 0 0 89 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 30 1 9 3 0 0 88 11 80
2017 University certificate or diploma below the bachelor's level 38 47 5 10 0 0 0 85 10 21
2017 Bachelor's degree 45 42 5 6 3 0 0 86 9 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 42 4 6 2 0 0 88 8 150
2014 Secondary or high school graduation certificate or equivalent or less 75 22 0 0 3 0 0 97 3 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 30 2 4 2 0 0 91 7 91
2014 University certificate or diploma below the bachelor's level 52 29 5 10 4 0 0 81 14 21
2014 Bachelor's degree 44 37 4 10 4 0 0 82 15 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 43 5 6 3 0 0 86 9 157
2011 Secondary or high school graduation certificate or equivalent or less 51 46 0 0 2 0 0 98 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 31 2 2 0 0 0 95 2 131
2011 University certificate or diploma below the bachelor's level 73 18 0 9 0 0 0 91 9 22
2011 Bachelor's degree 62 32 3 2 0 0 0 94 3 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 31 1 5 1 0 0 93 6 151
2008 Secondary or high school graduation certificate or equivalent or less 62 33 0 5 0 0 0 95 5 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 19 2 5 1 0 0 91 7 135
2008 University certificate or diploma below the bachelor's level 78 15 4 0 4 0 0 93 4 27
2008 Bachelor's degree 69 28 2 1 0 0 0 96 1 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 31 1 3 1 0 0 95 4 150

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 93 7 0 0 0 0 0 100 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 90 9 0 0 1 0 0 99 1 80
2017 University certificate or diploma below the bachelor's level 67 23 9 0 0 0 0 91 0 21
2017 Bachelor's degree 82 12 3 0 1 0 1 95 2 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 78 14 3 1 2 1 1 94 3 150
2014 Secondary or high school graduation certificate or equivalent or less 93 0 0 7 0 0 0 93 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 81 16 0 0 1 0 1 99 1 91
2014 University certificate or diploma below the bachelor's level 82 14 0 5 0 0 0 95 5 21
2014 Bachelor's degree 75 17 5 1 1 1 2 93 2 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 18 2 3 0 1 1 95 3 157
2011 Secondary or high school graduation certificate or equivalent or less 82 14 0 2 0 0 2 98 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 82 13 2 2 0 1 1 97 2 131
2011 University certificate or diploma below the bachelor's level 77 13 0 4 5 0 0 91 9 22
2011 Bachelor's degree 81 14 1 2 1 0 1 96 3 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 81 11 2 4 0 1 1 94 4 151
2008 Secondary or high school graduation certificate or equivalent or less 95 5 0 0 0 0 0 100 0 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 90 7 1 0 1 0 0 97 1 135
2008 University certificate or diploma below the bachelor's level 78 15 4 4 0 0 0 93 4 27
2008 Bachelor's degree 85 12 1 1 0 0 1 98 1 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 81 15 1 1 1 0 0 97 2 150

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 79 14 7 0 0 0 0 93 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 89 10 0 0 1 0 0 99 1 80
2017 University certificate or diploma below the bachelor's level 62 19 5 5 4 0 5 85 10 21
2017 Bachelor's degree 78 14 3 3 0 0 1 94 3 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 71 20 2 3 2 0 1 92 6 150
2014 Secondary or high school graduation certificate or equivalent or less 82 11 0 8 0 0 0 92 8 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 81 12 1 3 1 0 1 95 4 91
2014 University certificate or diploma below the bachelor's level 71 14 5 5 0 0 5 90 5 21
2014 Bachelor's degree 72 18 4 3 1 0 3 92 4 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 70 15 5 6 3 0 1 86 9 157
2011 Secondary or high school graduation certificate or equivalent or less 64 23 4 7 0 0 2 89 7 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 21 2 4 2 0 2 92 6 131
2011 University certificate or diploma below the bachelor's level 73 9 0 9 9 0 0 82 18 22
2011 Bachelor's degree 74 16 3 4 0 0 2 92 4 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 19 7 4 1 0 1 88 5 150
2008 Secondary or high school graduation certificate or equivalent or less 74 15 3 8 0 0 0 90 8 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 78 19 1 1 1 0 0 96 3 135
2008 University certificate or diploma below the bachelor's level 67 22 0 7 4 0 0 89 11 27
2008 Bachelor's degree 76 17 1 3 2 0 1 94 5 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 21 3 5 3 1 0 89 7 150

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 40 7 7 0 0 0 86 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 31 1 5 1 0 0 92 6 80
2017 University certificate or diploma below the bachelor's level 43 38 5 9 5 0 0 81 14 21
2017 Bachelor's degree 65 24 3 6 2 0 0 89 8 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 66 23 6 5 0 0 0 89 5 150
2014 Secondary or high school graduation certificate or equivalent or less 70 15 0 12 3 0 0 85 15 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 24 3 4 2 0 0 90 7 91
2014 University certificate or diploma below the bachelor's level 62 33 0 0 5 0 0 95 5 21
2014 Bachelor's degree 61 27 4 6 2 0 0 89 8 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 71 22 1 3 2 0 0 94 5 157
2011 Secondary or high school graduation certificate or equivalent or less 57 25 7 4 7 0 0 82 11 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 30 3 6 1 0 0 90 7 130
2011 University certificate or diploma below the bachelor's level 82 13 0 0 4 0 0 96 4 22
2011 Bachelor's degree 66 29 3 2 1 0 0 94 2 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 73 22 3 3 0 0 0 95 3 148

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 21 7 14 7 0 0 72 21 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 38 6 16 1 0 0 76 18 80
2017 University certificate or diploma below the bachelor's level 19 58 4 10 10 0 0 76 20 21
2017 Bachelor's degree 36 44 8 10 2 0 0 80 12 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 37 8 7 2 0 0 83 9 150
2014 Secondary or high school graduation certificate or equivalent or less 56 40 0 0 4 0 0 96 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 42 4 8 5 0 0 83 13 91
2014 University certificate or diploma below the bachelor's level 58 23 5 14 0 0 0 81 14 21
2014 Bachelor's degree 36 38 11 12 2 0 1 75 15 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 41 9 10 3 0 0 79 13 157
2011 Secondary or high school graduation certificate or equivalent or less 52 34 7 7 0 0 0 86 7 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 30 8 8 4 0 1 79 12 130
2011 University certificate or diploma below the bachelor's level 64 27 5 4 0 0 0 91 4 22
2011 Bachelor's degree 48 38 7 5 1 0 0 87 6 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 34 9 5 3 0 1 82 9 149
2008 Secondary or high school graduation certificate or equivalent or less 51 41 8 0 0 0 0 92 0 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 35 7 5 2 0 1 86 7 135
2008 University certificate or diploma below the bachelor's level 37 37 7 19 0 0 0 74 19 27
2008 Bachelor's degree 45 35 10 8 1 0 0 81 9 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 35 11 8 2 0 1 79 10 150

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 30 10 0 0 0 0 90 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 22 10 9 3 0 0 78 11 80
2017 University certificate or diploma below the bachelor's level 43 34 5 19 0 0 0 77 19 21
2017 Bachelor's degree 56 34 4 3 2 0 0 90 5 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 34 3 2 5 0 0 90 7 150
2014 Secondary or high school graduation certificate or equivalent or less 61 19 16 0 4 0 0 80 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 26 9 7 2 1 0 82 9 91
2014 University certificate or diploma below the bachelor's level 58 33 5 5 0 0 0 91 5 21
2014 Bachelor's degree 48 35 7 7 3 0 0 83 10 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 36 3 6 4 0 0 87 10 157
2011 Secondary or high school graduation certificate or equivalent or less 54 29 11 5 0 0 0 84 5 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 25 8 6 5 1 0 81 11 131
2011 University certificate or diploma below the bachelor's level 58 42 0 0 0 0 0 100 0 22
2011 Bachelor's degree 61 25 8 4 2 0 0 86 6 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 31 7 4 2 0 0 87 6 151
2008 Secondary or high school graduation certificate or equivalent or less 46 44 5 5 0 0 0 90 5 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 33 8 4 2 0 0 85 7 135
2008 University certificate or diploma below the bachelor's level 48 33 7 7 4 0 0 81 11 27
2008 Bachelor's degree 47 42 6 5 1 0 0 88 6 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 35 6 7 3 0 0 85 9 150

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 67 22 7 3 0 0 0 89 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 19 5 9 3 0 0 83 12 80
2017 University certificate or diploma below the bachelor's level 43 34 4 19 0 0 0 77 19 21
2017 Bachelor's degree 63 30 2 3 1 0 0 94 4 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 30 4 1 3 0 0 92 4 150
2014 Secondary or high school graduation certificate or equivalent or less 61 36 4 0 0 0 0 96 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 28 5 4 3 0 0 87 8 91
2014 University certificate or diploma below the bachelor's level 53 37 10 0 0 0 0 90 0 21
2014 Bachelor's degree 58 34 3 2 2 0 0 92 5 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 29 3 5 3 0 0 88 8 157
2011 Secondary or high school graduation certificate or equivalent or less 63 30 5 2 0 0 0 93 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 34 6 2 3 0 0 89 5 129
2011 University certificate or diploma below the bachelor's level 86 14 0 0 0 0 0 100 0 22
2011 Bachelor's degree 55 39 3 2 1 0 0 94 3 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 28 5 2 1 0 0 92 3 151
2008 Secondary or high school graduation certificate or equivalent or less 62 33 3 3 0 0 0 95 3 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 30 4 4 1 0 0 91 5 135
2008 University certificate or diploma below the bachelor's level 52 33 4 7 4 0 0 85 11 27
2008 Bachelor's degree 56 33 3 5 2 0 0 90 7 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 39 2 5 3 0 0 90 8 150

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 36 7 3 0 0 0 90 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 28 1 3 1 0 0 95 4 80
2017 University certificate or diploma below the bachelor's level 48 33 4 15 0 0 0 81 15 21
2017 Bachelor's degree 63 33 2 0 0 0 1 97 0 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 18 4 1 1 0 1 93 3 149
2014 Secondary or high school graduation certificate or equivalent or less 89 7 4 0 0 0 0 96 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 22 3 2 2 0 0 92 4 91
2014 University certificate or diploma below the bachelor's level 62 33 0 5 0 0 0 95 5 21
2014 Bachelor's degree 61 31 7 1 0 0 0 92 1 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 27 2 1 2 0 1 96 2 157

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 24 3 3 0 4 0 93 4 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 26 5 1 2 1 0 91 4 80
2017 University certificate or diploma below the bachelor's level 57 24 0 5 15 0 0 80 20 21
2017 Bachelor's degree 63 29 4 3 1 0 0 92 4 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 26 5 2 3 1 0 90 5 149
2014 Secondary or high school graduation certificate or equivalent or less 65 24 4 4 4 0 0 89 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 18 10 7 7 0 0 77 13 91
2014 University certificate or diploma below the bachelor's level 48 33 5 9 5 0 0 81 14 21
2014 Bachelor's degree 51 33 6 8 2 1 0 85 9 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 31 9 4 4 1 0 83 8 157
2011 Secondary or high school graduation certificate or equivalent or less 50 36 12 2 0 0 0 86 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 32 4 6 3 0 0 87 9 129
2011 University certificate or diploma below the bachelor's level 64 22 5 9 0 0 0 86 9 22
2011 Bachelor's degree 56 32 6 4 1 0 0 88 6 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 40 7 5 1 0 0 87 6 150

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 20 7 0 3 0 21 86 4 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 13 12 7 4 1 15 74 12 80
2017 University certificate or diploma below the bachelor's level 52 9 15 5 15 0 5 64 20 21
2017 Bachelor's degree 38 27 9 16 4 0 5 69 21 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 14 11 9 11 1 17 62 25 150
2014 Secondary or high school graduation certificate or equivalent or less 47 26 9 7 4 4 4 78 12 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 10 13 9 7 4 10 67 18 91
2014 University certificate or diploma below the bachelor's level 34 29 14 5 9 0 10 69 15 21
2014 Bachelor's degree 31 28 15 12 5 1 9 66 18 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 22 11 15 9 2 12 59 28 157
2011 Secondary or high school graduation certificate or equivalent or less 46 30 2 7 5 2 7 85 13 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 17 14 9 5 3 12 68 15 130
2011 University certificate or diploma below the bachelor's level 14 49 10 9 14 0 5 66 24 22
2011 Bachelor's degree 32 27 10 11 12 0 8 64 25 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 30 14 9 12 0 11 60 24 151
2008 Secondary or high school graduation certificate or equivalent or less 49 26 8 8 3 0 8 81 11 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 21 6 8 2 1 9 82 11 135
2008 University certificate or diploma below the bachelor's level 26 30 15 26 4 0 0 56 30 27
2008 Bachelor's degree 25 30 11 12 12 1 9 61 26 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 25 9 21 13 0 9 53 38 150

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 33 3 0 7 0 0 90 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 31 7 8 5 0 0 80 13 79
2017 University certificate or diploma below the bachelor's level 35 35 5 15 10 0 0 70 25 20
2017 Bachelor's degree 43 44 5 5 4 0 0 87 9 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 35 8 5 3 0 0 84 8 150
2014 Secondary or high school graduation certificate or equivalent or less 50 43 4 0 4 0 0 93 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 36 11 5 3 0 0 80 9 91
2014 University certificate or diploma below the bachelor's level 38 34 23 5 0 0 0 72 5 21
2014 Bachelor's degree 39 37 10 9 5 0 0 76 14 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 42 6 10 3 0 0 81 12 157
2011 Secondary or high school graduation certificate or equivalent or less 61 25 5 9 0 0 0 86 9 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 33 10 5 4 0 0 82 9 127
2011 University certificate or diploma below the bachelor's level 54 37 9 0 0 0 0 91 0 22
2011 Bachelor's degree 51 34 7 4 3 0 0 85 7 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 47 5 4 2 0 0 89 6 151
2008 Secondary or high school graduation certificate or equivalent or less 59 31 5 5 0 0 0 90 5 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 35 7 5 1 0 0 87 7 134
2008 University certificate or diploma below the bachelor's level 33 44 11 11 0 0 0 78 11 27
2008 Bachelor's degree 45 36 10 7 3 0 0 81 9 267
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 35 9 6 4 0 0 81 10 149

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 55 21 11 7 7 0 0 75 14 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 25 9 15 4 0 0 72 19 80
2017 University certificate or diploma below the bachelor's level 24 30 21 5 20 0 0 54 25 20
2017 Bachelor's degree 36 33 14 12 6 0 0 68 18 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 34 12 9 7 0 0 72 16 149
2014 Secondary or high school graduation certificate or equivalent or less 36 57 0 0 7 0 0 93 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 33 7 20 3 0 0 70 23 91
2014 University certificate or diploma below the bachelor's level 43 24 9 24 0 0 0 67 24 21
2014 Bachelor's degree 30 33 19 9 9 0 0 62 18 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 39 15 13 6 0 0 66 19 157
2011 Secondary or high school graduation certificate or equivalent or less 34 48 7 9 2 0 0 82 11 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 39 9 8 9 0 0 74 18 130
2011 University certificate or diploma below the bachelor's level 36 41 0 23 0 0 0 77 23 22
2011 Bachelor's degree 36 32 15 12 6 0 0 67 18 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 37 13 14 5 0 0 68 19 149

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 50 36 7 0 7 0 0 86 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 24 14 5 1 0 0 79 7 80
2017 University certificate or diploma below the bachelor's level 24 51 0 20 5 0 0 75 25 20
2017 Bachelor's degree 38 41 9 10 2 0 0 79 12 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 41 5 9 7 0 0 79 16 150

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 26 7 3 3 0 0 87 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 28 12 3 3 0 0 83 5 80
2017 University certificate or diploma below the bachelor's level 34 55 0 0 10 0 0 90 10 20
2017 Bachelor's degree 52 38 6 3 2 0 0 90 4 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 33 4 3 3 1 0 90 6 149
2014 Secondary or high school graduation certificate or equivalent or less 51 45 4 0 0 0 0 96 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 32 11 0 1 0 0 88 1 91
2014 University certificate or diploma below the bachelor's level 38 34 28 0 0 0 0 72 0 21
2014 Bachelor's degree 48 36 8 6 2 0 0 84 8 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 36 5 4 1 0 0 90 5 157
2011 Secondary or high school graduation certificate or equivalent or less 49 42 2 5 0 2 0 93 5 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 36 9 3 2 0 0 86 5 130
2011 University certificate or diploma below the bachelor's level 59 27 9 5 0 0 0 86 5 22
2011 Bachelor's degree 48 41 7 3 0 0 0 90 3 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 37 5 4 1 0 0 90 5 149
2008 Secondary or high school graduation certificate or equivalent or less 64 28 3 3 3 0 0 92 5 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 32 7 1 1 0 0 91 2 135
2008 University certificate or diploma below the bachelor's level 48 44 4 0 4 0 0 93 4 27
2008 Bachelor's degree 57 33 4 4 1 0 0 90 6 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 31 6 2 3 0 0 89 5 150

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 29 0 8 7 0 0 86 14 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 30 6 9 9 0 0 76 18 80
2017 University certificate or diploma below the bachelor's level 30 35 10 5 20 0 0 65 25 20
2017 Bachelor's degree 38 36 12 9 5 1 0 74 14 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 40 9 9 3 0 0 78 13 150

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 79 15 7 0 0 0 0 93 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 19 7 4 1 0 0 88 5 79
2017 University certificate or diploma below the bachelor's level 55 45 0 0 0 0 0 100 0 20
2017 Bachelor's degree 66 29 2 3 1 0 0 95 3 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 28 7 3 1 0 0 89 4 150
2014 Secondary or high school graduation certificate or equivalent or less 84 16 0 0 0 0 0 100 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 80 13 7 0 0 0 0 93 0 91
2014 University certificate or diploma below the bachelor's level 57 38 5 0 0 0 0 95 0 21
2014 Bachelor's degree 69 21 9 0 1 0 0 90 1 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 28 5 4 0 0 0 91 4 157
2011 Secondary or high school graduation certificate or equivalent or less 77 16 4 2 0 0 0 93 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 28 2 0 1 0 0 97 1 131
2011 University certificate or diploma below the bachelor's level 77 23 0 0 0 0 0 100 0 22
2011 Bachelor's degree 72 22 4 2 0 0 0 94 2 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 32 5 1 0 0 0 93 1 151

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 68 14 3 7 7 0 0 83 14 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 32 7 7 8 0 0 77 15 80
2017 University certificate or diploma below the bachelor's level 19 36 15 16 15 0 0 55 31 20
2017 Bachelor's degree 41 41 7 7 3 0 0 82 10 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 35 11 4 3 1 0 81 7 150
2014 Secondary or high school graduation certificate or equivalent or less 51 25 13 4 7 0 0 76 11 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 36 12 10 7 0 0 71 17 91
2014 University certificate or diploma below the bachelor's level 38 29 10 24 0 0 0 67 24 21
2014 Bachelor's degree 33 44 10 11 3 0 0 77 14 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 45 10 8 2 0 0 79 10 157
2011 Secondary or high school graduation certificate or equivalent or less 40 43 9 7 0 0 0 83 7 42
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 29 13 9 3 0 0 74 12 130
2011 University certificate or diploma below the bachelor's level 54 37 5 4 0 0 0 91 4 22
2011 Bachelor's degree 39 43 7 9 2 0 0 82 11 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 40 3 13 3 0 0 81 16 150

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 72 18 7 0 3 0 0 90 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 29 7 5 4 0 0 84 9 80
2017 University certificate or diploma below the bachelor's level 31 45 0 10 10 0 5 79 21 20
2017 Bachelor's degree 41 37 13 8 1 0 0 78 9 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 30 12 3 6 1 0 78 9 150
2014 Secondary or high school graduation certificate or equivalent or less 54 25 17 4 0 0 0 80 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 31 11 8 3 0 0 78 11 91
2014 University certificate or diploma below the bachelor's level 38 29 19 9 5 0 0 67 14 21
2014 Bachelor's degree 39 38 9 11 3 0 0 76 15 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 32 15 6 4 0 0 75 10 157

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 28 3 10 0 0 0 87 10 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 28 8 6 1 0 0 84 8 80
2017 University certificate or diploma below the bachelor's level 35 46 0 15 5 0 0 80 20 20
2017 Bachelor's degree 44 39 9 6 2 0 0 84 7 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 35 7 7 4 1 0 82 11 150
2014 Secondary or high school graduation certificate or equivalent or less 47 36 9 7 0 0 0 84 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 24 13 5 5 0 0 76 11 91
2014 University certificate or diploma below the bachelor's level 38 24 29 4 5 0 0 62 9 21
2014 Bachelor's degree 38 39 11 9 2 0 0 77 11 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 32 11 13 1 1 0 75 14 157
2011 Secondary or high school graduation certificate or equivalent or less 59 25 11 4 0 0 0 84 4 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 29 9 3 2 2 0 86 5 129
2011 University certificate or diploma below the bachelor's level 68 18 9 4 0 0 0 86 4 22
2011 Bachelor's degree 51 40 5 3 1 0 0 91 4 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 39 7 5 1 1 1 87 6 150

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 64 26 7 3 0 0 0 90 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 30 3 5 3 0 0 90 8 80
2017 University certificate or diploma below the bachelor's level 29 56 9 5 0 0 0 85 5 20
2017 Bachelor's degree 54 36 4 4 2 0 0 90 6 197
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 34 7 3 3 0 1 87 7 150
2014 Secondary or high school graduation certificate or equivalent or less 65 14 20 0 0 0 0 80 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 23 10 5 1 0 0 84 7 91
2014 University certificate or diploma below the bachelor's level 43 28 19 5 5 0 0 71 10 21
2014 Bachelor's degree 50 32 12 4 2 0 0 82 6 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 36 8 8 2 0 0 82 10 157
2011 Secondary or high school graduation certificate or equivalent or less 58 32 7 2 0 0 0 91 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 34 5 2 3 0 0 90 5 130
2011 University certificate or diploma below the bachelor's level 68 32 0 0 0 0 0 100 0 22
2011 Bachelor's degree 57 34 4 3 2 0 0 91 5 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 42 6 1 2 0 0 91 3 151
2008 Secondary or high school graduation certificate or equivalent or less 62 31 5 3 0 0 0 92 3 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 32 2 3 2 0 0 93 5 135
2008 University certificate or diploma below the bachelor's level 44 44 7 4 0 0 0 89 4 27
2008 Bachelor's degree 50 39 6 4 1 0 0 89 5 268
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 37 3 4 3 0 0 91 7 150

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 40 3 0 3 0 0 93 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 33 7 4 1 0 0 89 5 80
2017 University certificate or diploma below the bachelor's level 28 48 10 9 5 0 0 76 14 21
2017 Bachelor's degree 38 33 21 5 3 0 0 71 8 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 49 7 9 1 0 1 82 10 150
2014 Secondary or high school graduation certificate or equivalent or less 51 38 4 4 4 0 0 89 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 35 12 4 3 0 0 80 8 91
2014 University certificate or diploma below the bachelor's level 29 38 23 10 0 0 0 67 10 21
2014 Bachelor's degree 31 42 15 7 5 0 0 73 12 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 36 21 11 2 0 0 66 13 157
2011 Secondary or high school graduation certificate or equivalent or less 57 34 7 2 0 0 0 91 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 28 19 4 0 0 0 77 4 129
2011 University certificate or diploma below the bachelor's level 55 27 18 0 0 0 0 82 0 22
2011 Bachelor's degree 33 38 20 7 2 0 0 71 9 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 41 23 5 2 1 0 70 7 151
2008 Secondary or high school graduation certificate or equivalent or less 41 33 21 0 5 0 0 74 5 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 29 22 4 3 0 1 71 7 135
2008 University certificate or diploma below the bachelor's level 26 30 33 4 7 0 0 56 11 27
2008 Bachelor's degree 30 45 16 6 2 0 1 76 7 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 37 21 8 6 0 0 65 14 150

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 15 50 11 7 0 4 19 29 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 16 32 25 17 3 4 45 21 79
2017 University certificate or diploma below the bachelor's level 15 23 39 10 14 0 0 24 38 21
2017 Bachelor's degree 10 22 43 18 6 0 1 25 32 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 21 40 19 8 1 1 28 31 150
2014 Secondary or high school graduation certificate or equivalent or less 7 24 26 25 11 0 7 39 33 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 14 40 23 15 0 3 40 19 91
2014 University certificate or diploma below the bachelor's level 9 29 29 24 10 0 0 33 38 21
2014 Bachelor's degree 4 23 37 23 10 2 2 34 27 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 22 41 23 7 0 1 30 29 157
2011 Secondary or high school graduation certificate or equivalent or less 7 13 37 27 11 0 5 40 21 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 23 36 21 15 0 2 37 26 131
2011 University certificate or diploma below the bachelor's level 5 18 36 18 23 0 0 41 23 22
2011 Bachelor's degree 5 24 34 24 11 1 1 35 30 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 18 42 22 9 1 3 33 24 151
2008 Secondary or high school graduation certificate or equivalent or less 5 13 44 15 23 0 0 38 18 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 21 32 20 14 3 3 36 30 135
2008 University certificate or diploma below the bachelor's level 11 15 44 19 7 4 0 27 27 27
2008 Bachelor's degree 4 19 40 26 10 0 1 36 23 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 18 41 24 7 0 1 32 27 150

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 11 21 18 33 0 7 55 22 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 10 22 26 32 1 4 61 15 79
2017 University certificate or diploma below the bachelor's level 10 15 31 26 19 0 0 45 25 20
2017 Bachelor's degree 7 8 32 31 21 1 0 53 15 197
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 13 29 32 17 1 1 50 21 149
2014 Secondary or high school graduation certificate or equivalent or less 4 17 33 22 14 0 11 40 23 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 12 25 30 25 1 2 57 17 91
2014 University certificate or diploma below the bachelor's level 15 24 10 28 19 5 0 49 40 21
2014 Bachelor's degree 9 16 27 30 15 2 2 46 25 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 14 33 34 11 0 1 45 22 157
2011 Secondary or high school graduation certificate or equivalent or less 2 4 23 32 25 7 7 66 8 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 13 23 25 30 0 3 56 21 129
2011 University certificate or diploma below the bachelor's level 5 18 27 23 28 0 0 50 23 22
2011 Bachelor's degree 5 10 31 28 24 1 1 53 14 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 13 31 30 16 1 3 48 19 150
2008 Secondary or high school graduation certificate or equivalent or less 8 8 23 28 28 3 3 59 16 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 8 24 33 22 3 4 59 15 134
2008 University certificate or diploma below the bachelor's level 7 11 33 30 7 4 7 42 21 27
2008 Bachelor's degree 4 10 24 38 22 0 2 61 14 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 15 20 39 19 0 1 59 21 150

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 24 39 0 22 0 4 23 36 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 25 33 15 9 1 2 25 40 78
2017 University certificate or diploma below the bachelor's level 30 24 28 9 9 0 0 18 54 21
2017 Bachelor's degree 24 28 28 10 9 0 1 19 53 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 27 31 15 3 0 1 18 51 150
2014 Secondary or high school graduation certificate or equivalent or less 4 33 23 11 14 0 15 29 43 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 14 40 15 15 0 1 31 29 91
2014 University certificate or diploma below the bachelor's level 14 20 38 14 14 0 0 28 34 21
2014 Bachelor's degree 15 29 31 15 6 2 3 22 46 196
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 23 35 14 7 0 1 22 43 157
2011 Secondary or high school graduation certificate or equivalent or less 7 21 50 11 7 0 5 19 28 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 19 39 14 16 0 3 32 28 128
2011 University certificate or diploma below the bachelor's level 14 22 18 18 28 0 0 46 36 22
2011 Bachelor's degree 11 17 41 18 11 0 2 29 29 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 24 30 21 8 0 2 30 39 150
2008 Secondary or high school graduation certificate or equivalent or less 10 18 49 13 8 0 3 21 29 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 17 33 24 13 1 4 40 26 135
2008 University certificate or diploma below the bachelor's level 11 33 22 7 11 4 11 22 52 27
2008 Bachelor's degree 11 19 33 25 10 0 2 36 30 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 30 29 20 7 0 1 28 44 150

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 3 21 28 25 15 0 7 43 26 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 19 21 31 20 0 4 54 25 80
2017 University certificate or diploma below the bachelor's level 19 9 33 30 4 5 0 36 30 21
2017 Bachelor's degree 8 11 42 27 11 1 0 38 20 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 11 38 35 9 1 0 44 17 149
2014 Secondary or high school graduation certificate or equivalent or less 0 11 45 22 11 0 11 37 12 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 9 34 35 16 0 0 51 14 91
2014 University certificate or diploma below the bachelor's level 9 19 29 24 19 0 0 43 28 21
2014 Bachelor's degree 5 15 38 29 11 1 1 41 20 195
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 8 52 25 10 0 0 35 13 156
2011 Secondary or high school graduation certificate or equivalent or less 2 4 38 41 9 2 2 53 7 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 9 39 28 17 0 4 47 13 129
2011 University certificate or diploma below the bachelor's level 14 4 36 27 19 0 0 46 18 22
2011 Bachelor's degree 6 14 33 31 15 0 1 46 20 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 16 40 28 7 0 2 36 23 150
2008 Secondary or high school graduation certificate or equivalent or less 5 15 33 26 15 0 5 43 22 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 10 31 32 18 1 3 52 16 134
2008 University certificate or diploma below the bachelor's level 7 22 41 22 4 0 4 27 31 27
2008 Bachelor's degree 5 13 31 33 16 0 2 50 19 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 19 42 24 9 0 1 34 24 149

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 25 28 15 11 0 8 28 42 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 30 22 22 13 1 4 36 41 79
2017 University certificate or diploma below the bachelor's level 29 19 33 5 9 0 5 15 50 21
2017 Bachelor's degree 13 20 35 20 11 1 1 32 33 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 19 33 27 7 2 0 34 32 150
2014 Secondary or high school graduation certificate or equivalent or less 14 14 25 15 23 0 8 41 31 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 23 27 19 12 0 0 31 42 90
2014 University certificate or diploma below the bachelor's level 28 29 14 14 14 0 0 29 57 21
2014 Bachelor's degree 19 27 31 14 5 2 2 20 47 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 31 36 13 4 1 1 18 46 157
2011 Secondary or high school graduation certificate or equivalent or less 9 7 36 30 14 2 2 45 17 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 17 33 15 20 0 4 37 29 129
2011 University certificate or diploma below the bachelor's level 14 9 36 18 19 0 5 38 24 22
2011 Bachelor's degree 13 23 28 23 11 0 1 35 36 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 28 32 20 8 0 3 29 38 151
2008 Secondary or high school graduation certificate or equivalent or less 8 15 41 18 18 0 0 36 23 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 14 25 31 19 1 1 51 24 134
2008 University certificate or diploma below the bachelor's level 19 19 33 15 11 0 4 27 38 27
2008 Bachelor's degree 8 15 32 30 13 0 2 44 24 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 23 31 23 11 0 3 35 32 150

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 15 29 18 23 0 4 43 27 27
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 11 25 29 25 3 5 58 15 80
2017 University certificate or diploma below the bachelor's level 19 10 19 25 18 5 5 47 32 21
2017 Bachelor's degree 6 9 29 31 21 2 3 55 15 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 12 27 35 18 2 1 55 17 149
2014 Secondary or high school graduation certificate or equivalent or less 4 22 22 18 23 0 11 46 29 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 14 24 29 25 0 5 56 18 91
2014 University certificate or diploma below the bachelor's level 19 10 20 28 19 0 5 50 30 21
2014 Bachelor's degree 6 13 25 29 23 2 2 54 20 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 12 30 34 16 2 1 51 18 157
2011 Secondary or high school graduation certificate or equivalent or less 5 9 30 30 21 0 5 54 15 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 6 18 35 29 0 7 68 12 129
2011 University certificate or diploma below the bachelor's level 5 5 33 24 34 0 0 57 9 21
2011 Bachelor's degree 4 7 29 32 26 1 2 59 11 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 10 25 38 18 1 5 60 14 150
2008 Secondary or high school graduation certificate or equivalent or less 18 10 18 31 15 0 8 50 31 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 16 21 29 19 1 6 51 26 134
2008 University certificate or diploma below the bachelor's level 4 26 22 26 15 0 7 44 32 27
2008 Bachelor's degree 6 12 26 31 22 1 2 55 18 268
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 17 28 26 23 1 2 51 21 150

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 14 31 18 15 0 7 36 30 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 25 26 26 12 1 4 39 33 78
2017 University certificate or diploma below the bachelor's level 20 24 37 10 4 5 0 15 47 21
2017 Bachelor's degree 19 20 33 18 8 0 1 26 40 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 21 36 23 3 1 1 27 37 150
2014 Secondary or high school graduation certificate or equivalent or less 0 19 41 18 11 0 11 33 21 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 20 29 24 14 2 1 40 30 91
2014 University certificate or diploma below the bachelor's level 29 9 29 14 19 0 0 33 38 21
2014 Bachelor's degree 16 21 35 18 6 3 2 25 38 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 24 35 13 9 0 1 23 43 157
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 80 14 0 6 0 0 0 94 6 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 75 16 1 6 0 1 0 92 6 80
2017 University certificate or diploma below the bachelor's level 76 10 9 0 0 0 5 90 0 21
2017 Bachelor's degree 78 9 5 3 1 0 5 90 5 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 81 9 2 1 2 0 5 94 4 150
2014 Secondary or high school graduation certificate or equivalent or less 82 11 3 0 4 0 0 93 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 81 7 1 7 2 0 2 90 9 91
2014 University certificate or diploma below the bachelor's level 71 15 10 0 0 0 5 90 0 21
2014 Bachelor's degree 75 11 4 4 1 0 6 92 4 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 79 12 3 3 0 0 2 93 3 157
2011 Secondary or high school graduation certificate or equivalent or less 69 20 5 4 0 0 2 91 5 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 74 13 2 5 2 0 3 90 7 128
2011 University certificate or diploma below the bachelor's level 73 13 4 9 0 0 0 86 9 22
2011 Bachelor's degree 78 12 4 2 0 0 3 94 2 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 19 5 2 1 0 5 92 4 151
2008 Secondary or high school graduation certificate or equivalent or less 77 13 5 3 0 0 3 92 3 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 72 16 4 3 1 1 3 92 5 135
2008 University certificate or diploma below the bachelor's level 63 11 7 7 0 0 11 83 8 27
2008 Bachelor's degree 75 10 3 6 1 0 5 89 7 268
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 72 19 5 2 1 0 1 92 3 150

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 21 17 0 7 0 4 76 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 28 14 12 3 1 3 71 15 80
2017 University certificate or diploma below the bachelor's level 14 28 10 20 14 13 0 49 39 21
2017 Bachelor's degree 31 34 14 8 3 7 2 72 13 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 29 14 4 8 7 2 71 13 150
2014 Secondary or high school graduation certificate or equivalent or less 47 25 16 8 4 0 0 72 11 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 23 12 12 5 1 3 69 18 91
2014 University certificate or diploma below the bachelor's level 38 28 24 10 0 0 0 66 10 21
2014 Bachelor's degree 35 26 16 9 6 3 5 66 16 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 33 11 6 6 3 4 76 12 157

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 55 32 7 0 7 0 0 87 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 31 7 8 4 0 0 82 11 80
2017 University certificate or diploma below the bachelor's level 34 33 0 20 14 0 0 66 34 21
2017 Bachelor's degree 47 33 8 5 6 1 0 81 11 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 26 3 7 5 0 0 85 13 150
2014 Secondary or high school graduation certificate or equivalent or less 62 18 13 4 4 0 0 80 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 22 8 13 7 0 1 72 20 91
2014 University certificate or diploma below the bachelor's level 47 24 15 15 0 0 0 71 15 21
2014 Bachelor's degree 44 32 8 10 6 1 0 77 15 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 26 7 4 5 0 0 84 9 157

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 42 14 3 0 0 0 83 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 26 7 9 5 0 1 79 14 80
2017 University certificate or diploma below the bachelor's level 43 18 20 14 5 0 0 61 19 21
2017 Bachelor's degree 38 43 6 6 4 2 1 83 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 30 8 6 5 1 1 81 12 150
2014 Secondary or high school graduation certificate or equivalent or less 52 18 7 18 0 0 4 73 19 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 37 9 4 2 1 1 84 7 91
2014 University certificate or diploma below the bachelor's level 48 15 9 9 15 0 5 66 25 21
2014 Bachelor's degree 35 39 9 9 5 2 1 76 14 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 30 6 10 2 1 1 81 13 157
2011 Secondary or high school graduation certificate or equivalent or less 31 38 14 5 9 2 0 71 15 42
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 41 12 3 5 0 0 80 8 131
2011 University certificate or diploma below the bachelor's level 55 9 9 27 0 0 0 64 27 22
2011 Bachelor's degree 41 38 7 9 4 1 0 80 13 252
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 33 5 15 5 1 0 75 21 151
2008 Secondary or high school graduation certificate or equivalent or less 41 33 13 10 3 0 0 74 13 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 32 7 10 5 1 0 78 15 135
2008 University certificate or diploma below the bachelor's level 33 56 4 4 4 0 0 89 7 27
2008 Bachelor's degree 42 34 7 13 3 1 0 78 16 268
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 33 9 10 5 1 0 75 15 150

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 35 3 14 3 0 4 79 18 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 27 9 6 5 8 1 78 12 80
2017 University certificate or diploma below the bachelor's level 33 15 24 10 14 5 0 50 25 21
2017 Bachelor's degree 38 31 11 10 5 6 0 73 15 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 26 8 10 8 4 1 72 19 150
2014 Secondary or high school graduation certificate or equivalent or less 52 26 11 0 4 4 4 85 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 20 11 15 5 2 1 67 21 91
2014 University certificate or diploma below the bachelor's level 28 38 9 11 9 0 5 70 20 21
2014 Bachelor's degree 31 28 12 13 7 7 3 65 22 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 27 11 9 4 2 3 75 13 157
2011 Secondary or high school graduation certificate or equivalent or less 32 34 18 2 5 9 0 72 8 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 26 11 12 5 5 1 70 18 129
2011 University certificate or diploma below the bachelor's level 49 4 14 23 0 9 0 59 25 22
2011 Bachelor's degree 38 30 11 11 7 2 1 70 19 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 26 8 15 9 3 1 66 26 151
2008 Secondary or high school graduation certificate or equivalent or less 38 28 10 13 3 8 0 72 17 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 30 7 9 6 4 0 78 16 135
2008 University certificate or diploma below the bachelor's level 26 41 22 4 7 0 0 67 11 27
2008 Bachelor's degree 39 26 10 12 7 6 1 69 20 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 24 9 15 9 1 0 66 25 150

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 28 14 11 7 15 7 60 22 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 14 10 16 7 28 3 52 34 80
2017 University certificate or diploma below the bachelor's level 24 5 19 15 19 19 0 35 42 21
2017 Bachelor's degree 15 26 16 17 9 15 1 49 31 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 28 15 11 10 9 6 56 26 150
2014 Secondary or high school graduation certificate or equivalent or less 36 18 11 7 11 13 4 65 22 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 22 15 23 6 9 1 50 33 91
2014 University certificate or diploma below the bachelor's level 19 24 14 10 24 9 0 47 37 21
2014 Bachelor's degree 13 21 17 18 15 12 4 40 40 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 32 16 11 10 11 4 56 25 157

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 66 28 3 0 3 0 0 93 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 25 8 8 3 0 0 82 10 80
2017 University certificate or diploma below the bachelor's level 38 43 0 10 9 0 0 81 19 21
2017 Bachelor's degree 54 39 4 3 0 0 0 92 3 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 28 4 7 3 0 0 87 9 150
2014 Secondary or high school graduation certificate or equivalent or less 65 15 4 13 4 0 0 80 16 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 28 6 11 1 0 0 83 12 91
2014 University certificate or diploma below the bachelor's level 47 28 9 5 10 0 0 76 15 21
2014 Bachelor's degree 46 38 6 9 2 0 0 84 10 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 30 4 3 1 0 0 91 4 157
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 25 3 7 0 0 0 90 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 28 13 1 1 0 1 84 2 79
2017 University certificate or diploma below the bachelor's level 42 40 4 5 9 0 0 82 14 21
2017 Bachelor's degree 50 36 7 5 2 0 0 86 7 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 35 10 7 3 1 0 80 10 150
2014 Secondary or high school graduation certificate or equivalent or less 55 38 7 0 0 0 0 93 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 31 12 8 3 1 0 77 11 91
2014 University certificate or diploma below the bachelor's level 53 15 19 14 0 0 0 67 14 21
2014 Bachelor's degree 47 27 10 10 6 0 1 74 16 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 35 10 8 5 0 0 77 13 157
2011 Secondary or high school graduation certificate or equivalent or less 48 31 7 11 2 0 0 79 13 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 24 15 8 5 0 1 71 14 131
2011 University certificate or diploma below the bachelor's level 54 28 4 14 0 0 0 82 14 22
2011 Bachelor's degree 46 32 10 9 4 0 0 78 13 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 35 9 9 3 0 0 79 12 150
2008 Secondary or high school graduation certificate or equivalent or less 56 28 5 3 5 3 0 87 8 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 28 8 7 4 1 1 81 11 134
2008 University certificate or diploma below the bachelor's level 30 26 15 22 7 0 0 56 30 27
2008 Bachelor's degree 38 36 7 9 8 1 0 75 18 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 37 9 9 6 1 1 76 15 150

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 21 3 11 0 0 0 86 11 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 19 12 3 2 1 1 83 5 80
2017 University certificate or diploma below the bachelor's level 47 29 10 9 5 0 0 76 14 21
2017 Bachelor's degree 56 29 4 6 3 2 0 87 8 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 23 9 4 2 2 1 84 6 150
2014 Secondary or high school graduation certificate or equivalent or less 65 31 4 0 0 0 0 96 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 17 17 5 2 2 0 75 8 91
2014 University certificate or diploma below the bachelor's level 57 10 10 15 5 5 0 70 20 21
2014 Bachelor's degree 52 27 11 4 3 1 2 81 8 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 32 6 5 1 1 0 88 6 157
2011 Secondary or high school graduation certificate or equivalent or less 57 27 7 0 7 2 0 86 7 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 18 18 5 5 2 1 71 11 130
2011 University certificate or diploma below the bachelor's level 73 18 0 9 0 0 0 91 9 22
2011 Bachelor's degree 53 26 9 6 4 2 0 80 10 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 29 7 7 1 2 0 85 8 151
2008 Secondary or high school graduation certificate or equivalent or less 54 28 8 5 3 0 3 84 8 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 25 11 7 4 2 0 76 12 134
2008 University certificate or diploma below the bachelor's level 30 41 22 7 0 0 0 70 7 27
2008 Bachelor's degree 54 25 9 6 4 2 0 81 10 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 29 9 4 6 1 1 81 10 150

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 26 3 10 0 0 0 87 10 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 21 12 5 5 0 1 78 10 79
2017 University certificate or diploma below the bachelor's level 48 25 9 5 14 0 0 72 19 21
2017 Bachelor's degree 50 34 6 8 2 0 0 84 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 34 7 3 5 1 0 84 8 150
2014 Secondary or high school graduation certificate or equivalent or less 73 20 7 0 0 0 0 93 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 22 10 10 2 1 0 78 12 91
2014 University certificate or diploma below the bachelor's level 57 14 5 24 0 0 0 71 24 21
2014 Bachelor's degree 48 28 10 8 4 1 1 78 12 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 29 7 9 4 0 0 80 13 156
2011 Secondary or high school graduation certificate or equivalent or less 53 24 11 7 4 0 0 77 11 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 28 11 8 4 1 0 77 12 130
2011 University certificate or diploma below the bachelor's level 73 13 0 14 0 0 0 86 14 22
2011 Bachelor's degree 44 32 8 9 6 0 0 77 15 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 33 11 6 3 0 0 80 9 151
2008 Secondary or high school graduation certificate or equivalent or less 54 21 10 8 5 3 0 76 13 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 29 9 7 7 1 0 78 13 135
2008 University certificate or diploma below the bachelor's level 15 44 26 11 4 0 0 59 15 27
2008 Bachelor's degree 43 32 7 10 7 1 0 76 17 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 31 9 10 5 1 1 76 15 150

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 93 0 3 0 0 0 3 97 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 91 5 3 1 0 0 0 96 1 79
2017 University certificate or diploma below the bachelor's level 72 14 5 0 4 0 5 91 4 21
2017 Bachelor's degree 83 8 3 0 0 0 6 97 1 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 90 4 1 1 1 0 3 96 2 150
2014 Secondary or high school graduation certificate or equivalent or less 80 20 0 0 0 0 0 100 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 86 5 1 1 4 0 2 93 6 91
2014 University certificate or diploma below the bachelor's level 81 9 5 0 0 0 5 94 0 21
2014 Bachelor's degree 76 12 2 2 1 0 7 95 2 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 81 11 5 1 1 0 3 94 1 157
2011 Secondary or high school graduation certificate or equivalent or less 68 18 4 4 2 0 2 88 7 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 82 12 0 2 2 0 2 95 5 131
2011 University certificate or diploma below the bachelor's level 76 5 10 5 5 0 0 81 9 21
2011 Bachelor's degree 83 7 3 3 0 0 4 94 3 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 79 8 6 4 0 0 3 90 4 151
2008 Secondary or high school graduation certificate or equivalent or less 90 3 0 3 0 0 5 97 3 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 81 8 4 3 2 1 1 91 5 134
2008 University certificate or diploma below the bachelor's level 70 11 4 0 4 0 11 92 4 27
2008 Bachelor's degree 79 8 3 3 2 0 6 92 6 268
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 80 11 2 4 2 1 1 92 6 150

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 17 11 0 0 0 14 87 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 18 5 3 3 4 1 89 5 80
2017 University certificate or diploma below the bachelor's level 52 24 0 5 5 10 5 89 11 21
2017 Bachelor's degree 59 24 4 4 0 3 6 92 4 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 19 11 3 3 7 8 79 8 150
2014 Secondary or high school graduation certificate or equivalent or less 51 14 7 9 0 0 18 80 11 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 20 10 7 6 2 6 75 14 91
2014 University certificate or diploma below the bachelor's level 48 43 0 0 0 5 5 100 0 21
2014 Bachelor's degree 55 20 7 4 3 6 5 84 7 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 19 12 4 4 2 7 79 8 157
2011 Secondary or high school graduation certificate or equivalent or less 49 23 7 11 0 5 5 80 13 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 23 15 9 4 3 3 70 14 131
2011 University certificate or diploma below the bachelor's level 64 23 4 4 4 0 0 87 9 22
2011 Bachelor's degree 45 29 10 5 4 4 4 79 10 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 31 12 3 3 5 7 79 7 150

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 75 18 0 7 0 0 0 93 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 20 6 2 2 0 0 89 5 80
2017 University certificate or diploma below the bachelor's level 47 29 4 10 9 0 0 77 19 21
2017 Bachelor's degree 62 24 7 3 3 0 0 87 6 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 21 5 5 5 1 0 86 10 150

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 83 11 0 7 0 0 0 93 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 24 5 1 1 1 0 92 2 80
2017 University certificate or diploma below the bachelor's level 52 15 10 14 5 5 0 71 19 21
2017 Bachelor's degree 66 23 5 4 2 0 0 90 6 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 66 20 9 2 3 1 0 86 5 150

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 72 25 0 3 0 0 0 97 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 21 5 1 2 0 1 92 3 80
2017 University certificate or diploma below the bachelor's level 47 25 19 0 9 0 0 72 9 21
2017 Bachelor's degree 61 26 6 6 1 0 0 87 7 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 24 9 3 4 1 0 84 7 150
2014 Secondary or high school graduation certificate or equivalent or less 73 23 4 0 0 0 0 96 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 22 10 5 2 0 0 82 8 91
2014 University certificate or diploma below the bachelor's level 66 15 5 15 0 0 0 81 15 21
2014 Bachelor's degree 56 25 8 5 6 0 1 81 11 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 27 8 7 3 1 0 82 10 157
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 18 10 0 0 11 0 89 0 10
2017 Bachelor's degree 39 28 8 11 4 2 9 75 17 54
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 34 5 6 2 2 7 86 9 64
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 33 16 0 0 9 0 82 0 12
2014 Bachelor's degree 50 27 6 8 4 2 4 81 13 53
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 38 13 7 3 0 6 75 11 69

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 28 15 0 10 0 4 74 10 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 24 14 5 5 4 0 76 10 80
2017 University certificate or diploma below the bachelor's level 33 28 9 15 10 5 0 64 26 21
2017 Bachelor's degree 38 43 7 8 4 1 0 82 12 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 31 9 7 8 3 0 75 15 150
2014 Secondary or high school graduation certificate or equivalent or less 51 31 15 4 0 0 0 82 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 30 10 10 1 1 0 79 11 91
2014 University certificate or diploma below the bachelor's level 19 42 14 5 5 15 0 72 12 21
2014 Bachelor's degree 33 35 12 10 8 3 0 70 18 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 31 13 10 10 1 1 67 20 157
2011 Secondary or high school graduation certificate or equivalent or less 34 43 11 7 2 2 0 79 9 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 32 13 9 7 2 0 70 16 129
2011 University certificate or diploma below the bachelor's level 41 13 23 18 5 0 0 54 23 22
2011 Bachelor's degree 35 37 12 7 6 3 0 75 13 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 37 14 14 6 1 0 66 20 151

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 32 14 3 3 0 4 78 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 29 13 5 6 1 0 76 11 80
2017 University certificate or diploma below the bachelor's level 33 38 14 0 15 0 0 71 15 21
2017 Bachelor's degree 34 43 8 9 6 1 0 78 14 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 34 13 4 8 0 0 75 12 149
2014 Secondary or high school graduation certificate or equivalent or less 51 35 7 7 0 0 0 86 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 31 12 10 2 1 0 75 12 91
2014 University certificate or diploma below the bachelor's level 19 47 15 10 5 5 0 70 15 21
2014 Bachelor's degree 33 35 11 11 7 2 1 70 19 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 32 12 12 10 1 1 65 23 157
2011 Secondary or high school graduation certificate or equivalent or less 25 50 13 7 2 2 0 77 9 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 29 15 8 5 2 0 72 13 129
2011 University certificate or diploma below the bachelor's level 46 23 18 9 5 0 0 68 14 22
2011 Bachelor's degree 37 37 12 9 4 1 0 74 13 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 35 18 9 9 1 0 64 18 150
2008 Secondary or high school graduation certificate or equivalent or less 46 36 10 8 0 0 0 82 8 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 33 10 6 5 1 0 79 11 135
2008 University certificate or diploma below the bachelor's level 15 44 19 11 11 0 0 59 22 27
2008 Bachelor's degree 37 36 11 7 6 2 0 75 13 268
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 34 10 10 11 0 0 69 21 150

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 35 15 3 7 3 4 73 11 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 32 14 11 5 5 0 69 17 80
2017 University certificate or diploma below the bachelor's level 28 29 18 10 10 5 0 60 21 21
2017 Bachelor's degree 22 43 14 11 7 2 0 67 18 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 35 12 12 10 2 0 66 22 149
2014 Secondary or high school graduation certificate or equivalent or less 40 35 14 11 0 0 0 75 11 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 30 19 13 1 1 0 67 14 91
2014 University certificate or diploma below the bachelor's level 14 52 9 15 4 5 0 70 20 21
2014 Bachelor's degree 24 35 15 15 7 4 0 61 24 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 32 17 16 11 1 1 56 27 156
2011 Secondary or high school graduation certificate or equivalent or less 24 35 23 9 2 7 0 63 12 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 33 19 9 5 6 0 65 14 128
2011 University certificate or diploma below the bachelor's level 23 59 9 9 0 0 0 82 9 22
2011 Bachelor's degree 21 47 12 16 3 1 0 68 19 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 32 21 19 9 2 0 50 29 150
2008 Secondary or high school graduation certificate or equivalent or less 26 46 13 8 0 8 0 78 8 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 41 10 9 4 4 0 77 13 135
2008 University certificate or diploma below the bachelor's level 7 56 22 7 7 0 0 63 15 27
2008 Bachelor's degree 21 47 11 12 6 4 0 71 18 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 36 12 15 11 1 0 61 26 150

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 32 8 7 7 4 4 77 15 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 22 9 10 5 6 0 74 16 79
2017 University certificate or diploma below the bachelor's level 23 33 19 10 5 10 0 63 16 21
2017 Bachelor's degree 31 37 13 10 8 1 0 69 18 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 33 6 9 11 2 0 74 20 149
2014 Secondary or high school graduation certificate or equivalent or less 43 46 4 0 7 0 0 89 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 25 12 17 1 2 0 69 18 91
2014 University certificate or diploma below the bachelor's level 33 29 20 9 10 0 0 61 19 21
2014 Bachelor's degree 32 33 13 11 8 4 0 67 19 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 25 18 11 12 3 1 58 24 157
2011 Secondary or high school graduation certificate or equivalent or less 25 52 11 9 2 0 0 77 11 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 30 16 8 5 7 0 68 14 129
2011 University certificate or diploma below the bachelor's level 50 23 18 4 5 0 0 73 9 22
2011 Bachelor's degree 30 37 15 7 6 5 0 71 14 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 32 20 13 9 1 0 58 22 151
2008 Secondary or high school graduation certificate or equivalent or less 33 36 15 8 0 8 0 75 8 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 36 10 6 4 4 0 79 10 135
2008 University certificate or diploma below the bachelor's level 26 48 15 7 4 0 0 74 11 27
2008 Bachelor's degree 34 36 9 10 6 5 0 73 17 267
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 33 9 13 9 5 0 69 22 150

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 33 11 7 7 0 0 75 13 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 24 10 10 11 3 0 67 22 79
2017 University certificate or diploma below the bachelor's level 19 25 28 19 10 0 0 43 29 21
2017 Bachelor's degree 22 41 12 16 8 2 0 64 24 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 33 15 15 11 0 0 60 26 149
2014 Secondary or high school graduation certificate or equivalent or less 47 27 11 8 7 0 0 74 15 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 24 14 21 8 0 0 57 29 91
2014 University certificate or diploma below the bachelor's level 10 35 25 25 5 0 0 44 31 20
2014 Bachelor's degree 22 35 13 18 8 4 0 60 26 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 37 15 16 10 2 1 57 27 157
2011 Secondary or high school graduation certificate or equivalent or less 21 53 11 11 2 2 0 75 14 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 36 14 15 12 1 0 59 27 130
2011 University certificate or diploma below the bachelor's level 18 50 9 23 0 0 0 69 23 22
2011 Bachelor's degree 19 42 14 14 7 3 0 64 22 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 31 17 26 10 0 0 47 36 151
2008 Secondary or high school graduation certificate or equivalent or less 23 46 21 8 0 3 0 71 8 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 33 17 13 6 2 0 63 20 135
2008 University certificate or diploma below the bachelor's level 11 37 7 26 19 0 0 48 44 27
2008 Bachelor's degree 24 43 9 14 8 1 0 69 22 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 41 12 16 13 0 0 59 29 150
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 29 7 4 7 0 0 82 11 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 34 10 4 1 0 1 85 5 80
2017 University certificate or diploma below the bachelor's level 32 48 15 0 5 0 0 80 5 21
2017 Bachelor's degree 35 44 10 8 2 1 0 80 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 41 6 11 6 0 0 77 17 150
2014 Secondary or high school graduation certificate or equivalent or less 55 31 4 11 0 0 0 85 11 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 32 8 5 0 2 0 87 6 91
2014 University certificate or diploma below the bachelor's level 24 61 10 5 0 0 0 85 5 21
2014 Bachelor's degree 35 39 12 8 4 2 0 76 11 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 44 10 8 4 0 0 77 12 157
2011 Secondary or high school graduation certificate or equivalent or less 36 41 13 7 0 2 0 79 7 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 36 11 5 3 2 0 81 9 130
2011 University certificate or diploma below the bachelor's level 50 28 14 9 0 0 0 77 9 22
2011 Bachelor's degree 35 47 7 8 3 0 0 82 11 252
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 47 7 13 4 0 0 76 17 151

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 36 7 3 0 0 0 89 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 36 6 2 0 1 0 91 2 80
2017 University certificate or diploma below the bachelor's level 52 29 15 0 0 5 0 85 0 21
2017 Bachelor's degree 57 37 4 0 0 1 0 96 0 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 31 3 1 1 1 0 94 3 150
2014 Secondary or high school graduation certificate or equivalent or less 47 45 4 0 0 4 0 96 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 31 7 1 0 3 1 92 1 91
2014 University certificate or diploma below the bachelor's level 43 33 20 4 0 0 0 76 4 21
2014 Bachelor's degree 56 33 5 3 1 2 0 91 4 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 55 38 3 3 0 1 0 93 3 157
2011 Secondary or high school graduation certificate or equivalent or less 39 36 7 7 4 7 0 81 12 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 40 9 2 1 2 0 89 2 129
2011 University certificate or diploma below the bachelor's level 59 32 9 0 0 0 0 91 0 22
2011 Bachelor's degree 51 38 6 3 0 2 0 90 4 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 43 6 5 1 0 0 89 5 150

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 46 7 3 0 0 0 90 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 42 5 9 1 1 1 84 10 80
2017 University certificate or diploma below the bachelor's level 42 33 5 10 10 0 0 75 20 21
2017 Bachelor's degree 50 35 7 5 1 1 1 87 6 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 32 8 7 4 1 0 81 11 150
2014 Secondary or high school graduation certificate or equivalent or less 47 39 11 0 4 0 0 85 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 27 7 7 1 1 2 85 8 91
2014 University certificate or diploma below the bachelor's level 29 38 10 4 14 0 5 70 19 21
2014 Bachelor's degree 49 29 10 6 3 4 0 81 9 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 34 6 6 4 2 0 82 11 157
2011 Secondary or high school graduation certificate or equivalent or less 43 32 14 5 4 2 0 77 9 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 31 5 5 6 4 1 82 12 130
2011 University certificate or diploma below the bachelor's level 45 36 9 9 0 0 0 82 9 22
2011 Bachelor's degree 55 26 6 6 4 2 0 83 11 252
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 33 9 7 3 3 1 79 11 150
2008 Secondary or high school graduation certificate or equivalent or less 49 33 10 5 0 0 3 84 5 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 33 6 6 5 4 1 82 12 135
2008 University certificate or diploma below the bachelor's level 30 22 19 22 7 0 0 52 30 27
2008 Bachelor's degree 43 36 10 6 3 1 0 81 9 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 33 12 5 9 3 0 73 14 150

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 36 11 10 0 0 4 78 11 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 41 8 5 2 4 1 84 8 80
2017 University certificate or diploma below the bachelor's level 28 39 10 14 5 5 0 70 20 21
2017 Bachelor's degree 31 38 19 5 4 2 0 71 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 33 12 13 5 2 1 69 19 149
2014 Secondary or high school graduation certificate or equivalent or less 37 41 18 4 0 0 0 78 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 31 13 8 1 2 2 77 9 91
2014 University certificate or diploma below the bachelor's level 24 47 15 5 5 0 5 74 10 21
2014 Bachelor's degree 37 36 16 4 3 3 0 75 8 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 37 18 6 3 1 0 73 9 157
2011 Secondary or high school graduation certificate or equivalent or less 32 30 20 4 4 9 0 68 10 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 37 14 7 2 2 1 76 10 128
2011 University certificate or diploma below the bachelor's level 36 23 18 9 0 10 4 68 11 22
2011 Bachelor's degree 32 42 15 4 4 2 0 76 8 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 40 13 8 4 3 0 74 12 150

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 19 25 25 7 10 7 7 51 20 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 23 10 20 6 13 0 58 30 80
2017 University certificate or diploma below the bachelor's level 14 19 5 43 14 0 5 35 60 21
2017 Bachelor's degree 24 22 16 11 16 7 4 52 30 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 15 16 15 18 8 5 45 37 150
2014 Secondary or high school graduation certificate or equivalent or less 29 38 18 4 7 0 4 70 12 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 23 18 18 15 4 0 47 34 91
2014 University certificate or diploma below the bachelor's level 10 25 15 31 20 0 0 35 50 20
2014 Bachelor's degree 20 25 14 15 16 8 2 50 34 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 26 19 17 13 6 3 47 32 157
2011 Secondary or high school graduation certificate or equivalent or less 19 26 25 12 9 7 2 49 23 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 16 18 12 15 12 4 46 32 129
2011 University certificate or diploma below the bachelor's level 27 9 14 27 18 5 0 38 47 22
2011 Bachelor's degree 21 25 22 13 13 4 2 49 28 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 19 18 22 14 10 2 38 41 150

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 75 14 7 0 0 0 4 93 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 83 12 2 0 0 0 3 98 0 78
2017 University certificate or diploma below the bachelor's level 67 10 13 9 0 0 0 77 9 21
2017 Bachelor's degree 75 11 4 2 1 2 6 93 3 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 15 3 3 1 0 5 93 4 150
2014 Secondary or high school graduation certificate or equivalent or less 86 11 0 4 0 0 0 96 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 82 5 2 3 2 1 3 92 6 91
2014 University certificate or diploma below the bachelor's level 81 9 5 0 0 0 5 95 0 21
2014 Bachelor's degree 69 16 5 2 0 1 6 92 3 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 15 6 4 2 0 4 88 6 157

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 79 21 0 0 0 0 0 100 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 88 8 1 2 0 0 1 97 2 80
2017 University certificate or diploma below the bachelor's level 71 20 5 0 0 0 5 95 0 21
2017 Bachelor's degree 77 13 2 2 0 2 5 96 2 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 82 12 0 1 1 2 3 99 1 149
2014 Secondary or high school graduation certificate or equivalent or less 73 27 0 0 0 0 0 100 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 85 8 3 2 0 1 1 94 2 91
2014 University certificate or diploma below the bachelor's level 86 9 0 0 0 0 5 100 0 21
2014 Bachelor's degree 77 12 3 1 0 2 5 96 1 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 78 16 3 1 0 0 2 96 1 157
2011 Secondary or high school graduation certificate or equivalent or less 73 18 0 2 0 5 2 98 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 12 2 1 1 3 4 95 2 130
2011 University certificate or diploma below the bachelor's level 76 9 5 10 0 0 0 85 10 21
2011 Bachelor's degree 80 12 3 2 0 2 2 95 2 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 71 20 2 1 0 2 4 97 1 151
2008 Secondary or high school graduation certificate or equivalent or less 85 10 5 0 0 0 0 95 0 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 89 8 1 0 0 1 1 98 0 135
2008 University certificate or diploma below the bachelor's level 70 15 7 4 0 0 4 88 4 27
2008 Bachelor's degree 77 14 4 2 0 1 2 94 2 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 77 17 1 2 1 0 1 96 3 150

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 36 7 3 3 0 4 86 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 36 4 6 1 5 1 88 8 80
2017 University certificate or diploma below the bachelor's level 42 38 10 0 10 0 0 80 10 21
2017 Bachelor's degree 42 38 7 9 3 1 0 81 12 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 31 9 7 7 1 0 77 14 150
2014 Secondary or high school graduation certificate or equivalent or less 62 27 11 0 0 0 0 89 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 36 14 11 4 0 0 70 15 91
2014 University certificate or diploma below the bachelor's level 33 32 5 20 5 5 0 69 26 21
2014 Bachelor's degree 37 32 10 10 8 3 1 71 19 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 32 14 9 7 1 1 70 16 157
2011 Secondary or high school graduation certificate or equivalent or less 45 43 9 0 0 2 0 91 0 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 29 7 8 3 1 0 82 11 131
2011 University certificate or diploma below the bachelor's level 72 9 4 4 9 0 0 82 14 22
2011 Bachelor's degree 47 34 8 6 4 0 0 82 11 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 35 9 9 3 1 1 78 12 151
2008 Secondary or high school graduation certificate or equivalent or less 67 28 5 0 0 0 0 95 0 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 30 4 3 4 1 0 89 7 135
2008 University certificate or diploma below the bachelor's level 48 19 22 7 4 0 0 67 11 27
2008 Bachelor's degree 47 35 8 6 4 0 0 82 10 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 36 7 9 5 0 0 79 14 150

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 32 14 7 13 0 8 63 22 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 25 11 19 8 2 4 59 29 80
2017 University certificate or diploma below the bachelor's level 19 5 28 15 19 5 10 28 40 21
2017 Bachelor's degree 26 28 10 18 14 1 3 56 33 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 20 13 17 15 2 2 54 33 150
2014 Secondary or high school graduation certificate or equivalent or less 19 34 14 15 15 4 0 55 31 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 23 10 21 19 0 1 50 40 91
2014 University certificate or diploma below the bachelor's level 28 19 5 10 34 0 5 50 45 21
2014 Bachelor's degree 18 29 15 12 21 3 2 50 35 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 21 14 21 17 1 2 47 39 157
2011 Secondary or high school graduation certificate or equivalent or less 7 34 27 16 11 2 2 43 29 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 24 15 16 22 1 2 45 39 131
2011 University certificate or diploma below the bachelor's level 27 23 5 22 18 5 0 52 43 22
2011 Bachelor's degree 15 31 14 20 18 0 1 47 39 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 26 13 15 22 1 1 49 38 151
2008 Secondary or high school graduation certificate or equivalent or less 8 36 13 26 13 3 3 46 41 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 25 10 25 13 1 3 50 40 134
2008 University certificate or diploma below the bachelor's level 7 26 7 19 41 0 0 33 59 27
2008 Bachelor's degree 19 36 14 18 13 1 0 55 31 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 30 11 13 21 1 0 55 34 150

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 50 15 3 3 3 0 78 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 36 11 6 4 3 3 77 11 79
2017 University certificate or diploma below the bachelor's level 39 23 5 5 14 14 0 73 22 21
2017 Bachelor's degree 32 43 13 7 3 2 0 77 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 36 14 6 7 1 0 73 13 150

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 62 28 7 0 0 3 0 93 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 20 11 4 0 4 1 84 4 80
2017 University certificate or diploma below the bachelor's level 43 38 0 5 5 5 5 89 11 21
2017 Bachelor's degree 48 31 12 4 3 2 1 81 7 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 35 16 2 4 1 0 78 6 149
2014 Secondary or high school graduation certificate or equivalent or less 55 38 4 0 0 4 0 96 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 19 7 5 2 2 0 85 8 91
2014 University certificate or diploma below the bachelor's level 42 34 20 5 0 0 0 76 5 21
2014 Bachelor's degree 48 31 10 5 3 4 1 82 8 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 32 16 3 1 3 0 79 4 157

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 35 3 0 0 0 0 97 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 28 5 3 0 3 0 92 3 80
2017 University certificate or diploma below the bachelor's level 38 48 9 0 5 0 0 86 5 21
2017 Bachelor's degree 48 37 7 7 1 2 0 85 8 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 38 12 2 3 0 0 83 5 150
2014 Secondary or high school graduation certificate or equivalent or less 73 20 4 0 0 4 0 96 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 28 4 5 1 1 0 89 7 91
2014 University certificate or diploma below the bachelor's level 43 38 15 0 4 0 0 81 4 21
2014 Bachelor's degree 49 31 10 5 3 2 0 82 8 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 29 12 4 2 3 0 81 7 157
2011 Secondary or high school graduation certificate or equivalent or less 46 36 14 4 0 0 0 82 4 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 34 9 2 2 3 0 86 4 128
2011 University certificate or diploma below the bachelor's level 54 19 18 9 0 0 0 73 9 22
2011 Bachelor's degree 44 39 10 4 2 2 0 84 6 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 42 9 7 3 1 0 81 9 151

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 28 7 0 0 0 0 93 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 28 4 5 1 0 0 90 6 80
2017 University certificate or diploma below the bachelor's level 61 20 9 0 10 0 0 81 10 21
2017 Bachelor's degree 55 34 3 6 2 0 0 89 8 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 25 6 3 3 0 0 88 6 150
2014 Secondary or high school graduation certificate or equivalent or less 58 38 0 4 0 0 0 96 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 31 9 1 1 0 0 89 2 91
2014 University certificate or diploma below the bachelor's level 62 23 10 5 0 0 0 85 5 21
2014 Bachelor's degree 60 25 7 5 3 0 0 86 8 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 57 32 5 4 3 1 0 89 6 156
2011 Secondary or high school graduation certificate or equivalent or less 50 41 7 2 0 0 0 91 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 29 11 1 2 0 0 87 2 130
2011 University certificate or diploma below the bachelor's level 64 18 9 9 0 0 0 82 9 22
2011 Bachelor's degree 53 36 6 4 2 0 0 89 5 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 34 7 5 3 0 0 86 7 151
2008 Secondary or high school graduation certificate or equivalent or less 46 54 0 0 0 0 0 100 0 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 31 4 4 1 1 0 90 5 135
2008 University certificate or diploma below the bachelor's level 37 44 11 4 4 0 0 81 7 27
2008 Bachelor's degree 49 37 6 4 3 1 0 87 7 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 34 8 4 4 0 0 84 8 150

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 62 31 3 0 3 0 0 93 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 21 4 3 3 0 0 91 5 80
2017 University certificate or diploma below the bachelor's level 61 15 10 4 10 0 0 77 14 21
2017 Bachelor's degree 55 30 8 4 2 0 0 86 6 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 32 7 6 3 0 0 84 9 150
2014 Secondary or high school graduation certificate or equivalent or less 62 23 8 7 0 0 0 85 7 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 24 9 9 0 1 0 82 9 90
2014 University certificate or diploma below the bachelor's level 62 14 10 10 4 0 0 76 14 21
2014 Bachelor's degree 48 31 12 5 4 0 0 80 8 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 30 10 8 3 0 0 79 11 157
2011 Secondary or high school graduation certificate or equivalent or less 56 30 9 2 2 0 0 86 5 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 31 5 5 2 0 0 87 8 130
2011 University certificate or diploma below the bachelor's level 57 24 14 5 0 0 0 81 5 21
2011 Bachelor's degree 51 30 12 5 2 0 0 81 7 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 33 9 4 3 0 0 84 7 151

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 28 3 0 3 0 0 93 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 22 7 4 1 0 0 88 5 80
2017 University certificate or diploma below the bachelor's level 61 25 0 9 5 0 0 86 14 21
2017 Bachelor's degree 58 28 7 5 2 0 0 85 7 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 29 6 8 3 0 0 83 12 150
2014 Secondary or high school graduation certificate or equivalent or less 54 31 11 4 0 0 0 85 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 29 11 5 0 0 0 84 5 91
2014 University certificate or diploma below the bachelor's level 58 19 5 19 0 0 0 76 19 21
2014 Bachelor's degree 48 33 9 8 3 0 0 81 10 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 31 10 10 3 0 0 77 13 157
2011 Secondary or high school graduation certificate or equivalent or less 58 32 5 0 5 0 0 91 5 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 33 4 5 2 0 0 88 8 130
2011 University certificate or diploma below the bachelor's level 59 28 14 0 0 0 0 86 0 22
2011 Bachelor's degree 48 32 13 5 2 0 0 80 7 251
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 33 10 5 3 0 0 82 8 151
2008 Secondary or high school graduation certificate or equivalent or less 51 46 3 0 0 0 0 97 0 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 28 4 6 2 0 0 88 8 135
2008 University certificate or diploma below the bachelor's level 26 52 15 7 0 0 0 78 7 27
2008 Bachelor's degree 54 28 7 8 3 0 0 83 11 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 32 7 8 5 0 0 80 13 148

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 28 8 3 7 0 0 82 10 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 12 9 10 3 5 0 77 14 80
2017 University certificate or diploma below the bachelor's level 37 10 20 10 14 5 5 51 27 21
2017 Bachelor's degree 52 18 14 5 4 6 1 75 10 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 20 17 4 6 4 0 72 11 150
2014 Secondary or high school graduation certificate or equivalent or less 58 23 4 11 0 0 4 85 12 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 14 13 10 2 2 0 74 12 91
2014 University certificate or diploma below the bachelor's level 58 18 5 15 5 0 0 76 20 21
2014 Bachelor's degree 46 21 16 6 7 3 1 70 14 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 22 12 8 7 5 0 72 16 157
2011 Secondary or high school graduation certificate or equivalent or less 51 32 9 2 2 2 0 86 5 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 24 12 5 4 2 1 78 9 131
2011 University certificate or diploma below the bachelor's level 50 27 18 4 0 0 0 77 4 22
2011 Bachelor's degree 51 22 11 8 6 2 0 75 14 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 26 14 5 7 3 0 73 12 151
2008 Secondary or high school graduation certificate or equivalent or less 49 18 15 5 5 8 0 72 11 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 22 8 9 4 4 1 78 13 135
2008 University certificate or diploma below the bachelor's level 37 11 30 11 4 7 0 52 16 27
2008 Bachelor's degree 42 23 13 13 6 3 0 67 19 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 21 18 13 7 1 0 62 20 149
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 42 28 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 45 39 80
2017 University certificate or diploma below the bachelor's level 29 27 44 21
2017 Bachelor's degree 20 51 29 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 37 30 150
2014 Secondary or high school graduation certificate or equivalent or less 27 43 30 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 46 38 91
2014 University certificate or diploma below the bachelor's level 14 39 47 21
2014 Bachelor's degree 18 46 36 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 37 36 157
2011 Secondary or high school graduation certificate or equivalent or less 21 52 28 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 55 34 130
2011 University certificate or diploma below the bachelor's level 23 50 27 22
2011 Bachelor's degree 20 52 28 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 53 34 151

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 32 17 0 8 0 13
2017 Bachelor's degree 28 27 22 2 14 5 39
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 36 27 4 4 6 48
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 26 21 7 9999 13 15
2014 Bachelor's degree 8 41 27 6 9999 18 35
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 41 21 22 9999 5 42
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 30 35 0 9999 8 14
2011 Bachelor's degree 22 27 35 6 9999 10 51
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 42 38 0 9999 10 19
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 93 80
2017 Bachelor's degree 15 85 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 90 149
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 86 91
2014 Bachelor's degree 14 86 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 88 157

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 61 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 13
2014 Bachelor's degree 54 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 65 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 87 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 13
2014 Bachelor's degree 75 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 73 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 0 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor's degree 0 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 0 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor's degree 0 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 19

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 0 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 42 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 15
2014 Bachelor's degree 43 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 36 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 13
2014 Bachelor's degree 40 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 27 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 15
2014 Bachelor's degree 43 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 47 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 13
2014 Bachelor's degree 40 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 23 31
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor's degree 29 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 45 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 13
2014 Bachelor's degree 54 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 20 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 15
2014 Bachelor's degree 40 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor's degree 0 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 15 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 36 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 13
2014 Bachelor's degree 50 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 28 31
2014 Bachelor's degree 25 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Bachelor's degree 22 28

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 47 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 15
2014 Bachelor's degree 47 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 26 31
2014 Bachelor's degree 25 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Bachelor's degree 18 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 0 31
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Bachelor's degree 22 28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 33 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 13
2014 Bachelor's degree 35 28
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 19

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 22 29

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 17 29
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 0 29

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 0 29
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 28 29
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 15
2014 Bachelor's degree 45 27

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor's degree 0 27

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 45 29
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 13
2014 Bachelor's degree 59 27
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 0 29
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor's degree 0 27
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 51 29
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 13
2014 Bachelor's degree 67 27
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 78 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Bachelor's degree 0 29
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 0 15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Bachelor's degree 97 3 30
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 94 6 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 14 20 0 3 18 12 66 5 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 14 24 9 1 24 6 51 15 80
2017 University certificate or diploma below the bachelor's level 4 18 29 9 5 19 15 34 22 21
2017 Bachelor's degree 20 13 20 4 4 31 8 54 13 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 15 15 2 8 30 7 60 16 150
2014 Secondary or high school graduation certificate or equivalent or less 32 14 31 0 4 18 0 57 5 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 13 19 6 4 26 6 56 16 91
2014 University certificate or diploma below the bachelor's level 14 14 34 10 5 14 10 37 19 21
2014 Bachelor's degree 22 17 16 5 6 28 7 59 16 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 17 20 1 7 26 9 57 13 157

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 24 6 3 0 4 4 89 4 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 28 13 3 3 9 1 80 6 80
2017 University certificate or diploma below the bachelor's level 9 52 9 9 5 10 5 72 17 21
2017 Bachelor's degree 41 29 14 3 3 9 1 78 7 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 30 12 7 7 6 1 72 14 150
2014 Secondary or high school graduation certificate or equivalent or less 54 31 8 4 4 0 0 85 8 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 23 19 4 0 7 1 75 5 91
2014 University certificate or diploma below the bachelor's level 33 24 15 14 5 10 0 63 21 21
2014 Bachelor's degree 33 30 14 4 7 13 0 73 12 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 33 18 4 5 5 1 72 9 157
2011 Secondary or high school graduation certificate or equivalent or less 43 45 5 4 2 0 0 88 7 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 24 11 5 3 6 0 79 9 130
2011 University certificate or diploma below the bachelor's level 41 49 5 0 5 0 0 91 5 22
2011 Bachelor's degree 42 39 10 5 2 4 0 83 7 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 44 12 5 2 6 0 80 8 150
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 49 32 15 0 0 0 4 85 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 42 4 4 0 0 4 92 4 80
2017 University certificate or diploma below the bachelor's level 42 44 4 5 5 0 0 86 10 21
2017 Bachelor's degree 32 49 8 4 0 2 5 86 5 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 44 7 5 1 1 17 86 6 149
2014 Secondary or high school graduation certificate or equivalent or less 40 44 0 4 0 9 4 96 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 51 1 3 0 0 0 96 3 91
2014 University certificate or diploma below the bachelor's level 33 47 5 5 5 0 5 85 10 21
2014 Bachelor's degree 30 47 11 5 0 1 6 83 5 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 53 4 1 2 1 14 92 4 157
2011 Secondary or high school graduation certificate or equivalent or less 32 51 7 5 2 0 2 86 7 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 47 5 5 2 0 2 87 7 130
2011 University certificate or diploma below the bachelor's level 45 50 0 0 0 0 4 100 0 22
2011 Bachelor's degree 27 49 11 4 1 0 8 83 5 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 48 6 8 1 0 15 82 11 150
2008 Secondary or high school graduation certificate or equivalent or less 36 51 10 3 0 0 0 87 3 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 47 7 5 4 1 1 84 9 135
2008 University certificate or diploma below the bachelor's level 37 56 7 0 0 0 0 93 0 27
2008 Bachelor's degree 26 46 6 8 4 1 9 80 14 269
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 43 5 9 3 1 16 79 15 150

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 29 21 0 0 10 12 73 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 18 25 5 0 24 6 57 7 80
2017 University certificate or diploma below the bachelor's level 9 14 34 5 5 29 4 34 14 21
2017 Bachelor's degree 13 20 20 8 3 30 5 51 17 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 15 22 3 1 27 13 56 8 150
2014 Secondary or high school graduation certificate or equivalent or less 29 21 18 4 0 20 7 70 5 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 18 20 7 1 22 8 61 11 91
2014 University certificate or diploma below the bachelor's level 5 14 14 5 10 47 5 40 30 21
2014 Bachelor's degree 10 18 26 6 4 21 15 44 16 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 17 22 6 5 26 11 48 17 157
2011 Secondary or high school graduation certificate or equivalent or less 19 33 23 5 2 16 2 63 8 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 23 24 6 5 24 3 52 16 131
2011 University certificate or diploma below the bachelor's level 23 19 28 5 0 24 0 57 6 21
2011 Bachelor's degree 11 29 32 2 4 17 6 51 8 254
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 20 23 8 4 23 11 47 18 151

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 61 18 7 3 0 7 4 88 4 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 25 5 0 0 4 3 95 0 80
2017 University certificate or diploma below the bachelor's level 42 24 10 10 0 14 0 77 11 21
2017 Bachelor's degree 42 33 10 2 0 8 5 87 2 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 22 8 3 1 9 16 84 5 149
2014 Secondary or high school graduation certificate or equivalent or less 47 25 11 0 0 13 4 87 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 26 11 3 1 8 1 83 5 91
2014 University certificate or diploma below the bachelor's level 34 19 20 0 9 14 5 65 11 21
2014 Bachelor's degree 38 30 13 2 2 10 6 81 4 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 25 13 4 1 5 14 79 5 157
2011 Secondary or high school graduation certificate or equivalent or less 53 37 2 0 0 5 2 98 0 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 24 5 3 3 12 2 87 7 130
2011 University certificate or diploma below the bachelor's level 59 9 23 4 0 0 4 71 5 22
2011 Bachelor's degree 35 33 13 5 2 6 7 78 7 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 29 7 3 1 9 14 86 5 151
2008 Secondary or high school graduation certificate or equivalent or less 51 44 3 0 0 3 0 97 0 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 26 7 1 0 10 1 91 1 135
2008 University certificate or diploma below the bachelor's level 33 33 26 7 0 0 0 67 7 27
2008 Bachelor's degree 34 33 11 4 1 8 9 80 7 268
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 35 9 4 3 7 15 80 9 150

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 21 7 3 0 7 4 88 4 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 23 10 3 0 5 3 86 3 79
2017 University certificate or diploma below the bachelor's level 52 28 5 0 5 10 0 89 5 21
2017 Bachelor's degree 39 30 11 5 0 10 5 80 6 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 23 9 3 2 9 15 82 6 149
2014 Secondary or high school graduation certificate or equivalent or less 55 22 7 0 0 13 4 91 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 26 13 3 0 8 1 82 4 91
2014 University certificate or diploma below the bachelor's level 29 29 9 0 5 23 5 81 6 21
2014 Bachelor's degree 34 27 15 4 3 11 6 74 8 196
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 24 14 4 1 5 13 77 6 157
2011 Secondary or high school graduation certificate or equivalent or less 39 39 7 0 0 12 2 92 0 43
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 21 9 2 3 12 2 84 6 131
2011 University certificate or diploma below the bachelor's level 37 31 23 4 0 0 4 71 5 22
2011 Bachelor's degree 33 35 15 2 1 7 7 78 4 253
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 32 7 2 3 11 13 85 6 151
2008 Secondary or high school graduation certificate or equivalent or less 46 41 5 0 3 5 0 92 3 39
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 27 13 3 2 7 1 80 6 135
2008 University certificate or diploma below the bachelor's level 22 48 15 11 4 0 0 70 15 27
2008 Bachelor's degree 38 32 6 8 3 7 6 81 13 268
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 29 9 6 4 5 12 77 12 150
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 0 100 27
2017 Bachelor's degree 3 97 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 94 150
2014 Secondary or high school graduation certificate or equivalent or less 0 100 26
2014 Bachelor's degree 4 96 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 94 157

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 14 18 0 0 17 12 75 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 15 19 0 0 41 6 63 0 79
2017 University certificate or diploma below the bachelor's level 9 19 24 0 5 33 10 49 9 21
2017 Bachelor's degree 19 13 16 1 1 44 5 63 6 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 13 14 3 3 39 5 63 12 150
2014 Secondary or high school graduation certificate or equivalent or less 29 27 15 0 0 22 7 79 0 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 11 18 2 0 36 6 65 4 91
2014 University certificate or diploma below the bachelor's level 5 15 19 0 0 52 10 50 0 21
2014 Bachelor's degree 25 14 18 1 0 35 6 67 3 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 10 20 3 1 33 10 57 8 157

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 59 26 3 0 0 4 8 96 0 27
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 30 12 1 0 12 3 84 1 80
2017 University certificate or diploma below the bachelor's level 19 52 14 0 5 5 5 79 6 21
2017 Bachelor's degree 40 30 14 1 2 12 0 80 4 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 33 12 2 5 8 0 79 8 149
2014 Secondary or high school graduation certificate or equivalent or less 54 22 17 4 0 4 0 78 4 26
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 21 12 5 0 8 1 81 6 91
2014 University certificate or diploma below the bachelor's level 29 14 14 5 0 33 5 70 8 21
2014 Bachelor's degree 38 29 16 3 0 13 2 79 3 198
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 23 18 4 2 9 1 73 7 157
2011 Secondary or high school graduation certificate or equivalent or less 55 29 5 0 2 9 0 92 2 44
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 27 8 2 1 11 0 87 3 131
2011 University certificate or diploma below the bachelor's level 41 31 23 0 0 4 0 76 0 22
2011 Bachelor's degree 48 32 14 2 1 4 0 83 2 255
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 39 15 5 1 3 0 79 5 151
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 25 11 7 3 0 3 78 11 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 18 8 5 6 1 3 80 12 79
2017 University certificate or diploma below the bachelor's level 34 20 21 21 0 0 5 56 22 20
2017 Bachelor's degree 48 26 16 5 6 0 0 74 11 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 24 13 6 1 1 1 80 7 149

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 28 36 7 3 0 0 54 10 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 38 23 8 4 0 0 66 11 80
2017 University certificate or diploma below the bachelor's level 15 20 35 15 15 0 0 35 30 20
2017 Bachelor's degree 18 34 26 14 7 0 0 52 22 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 27 32 12 4 0 0 52 16 150

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 35 21 4 3 0 0 72 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 48 14 4 3 1 1 79 7 80
2017 University certificate or diploma below the bachelor's level 25 24 30 5 11 5 0 52 17 20
2017 Bachelor's degree 24 37 22 9 6 0 1 62 16 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 31 23 14 3 0 0 61 16 150

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 14 35 8 7 0 4 49 15 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 28 29 5 4 0 1 62 9 80
2017 University certificate or diploma below the bachelor's level 9 40 20 11 20 0 0 50 30 20
2017 Bachelor's degree 26 31 20 14 8 1 1 58 23 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 25 21 17 4 1 1 58 21 150

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 69 7 13 0 3 0 8 82 4 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 19 7 0 1 1 10 90 1 80
2017 University certificate or diploma below the bachelor's level 40 20 21 0 15 0 5 62 16 20
2017 Bachelor's degree 50 31 10 4 1 0 4 85 5 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 30 13 3 1 0 4 83 4 150

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 39 7 0 3 0 0 90 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 34 15 2 5 0 0 77 8 79
2017 University certificate or diploma below the bachelor's level 14 22 34 0 20 0 10 40 22 21
2017 Bachelor's degree 33 37 19 7 4 0 0 70 11 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 35 23 7 5 0 0 66 11 148

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 37 7 7 7 3 0 79 14 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 34 8 5 5 0 0 81 10 79
2017 University certificate or diploma below the bachelor's level 23 32 25 9 5 0 5 59 15 21
2017 Bachelor's degree 30 33 19 13 4 1 0 63 18 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 29 31 8 5 0 0 56 13 149

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 44 7 4 10 4 0 78 14 27
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 40 17 6 2 0 0 74 9 79
2017 University certificate or diploma below the bachelor's level 19 33 24 4 15 0 5 55 20 21
2017 Bachelor's degree 20 36 22 14 7 1 0 57 22 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 37 21 15 6 0 0 58 21 149

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 35 0 3 10 0 0 87 13 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 36 15 3 1 0 0 81 4 79
2017 University certificate or diploma below the bachelor's level 14 44 14 19 5 0 5 60 25 21
2017 Bachelor's degree 30 32 20 9 8 0 0 62 17 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 31 20 12 6 2 0 62 18 149

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 35 21 0 3 0 0 76 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 50 15 2 1 0 0 81 4 79
2017 University certificate or diploma below the bachelor's level 23 39 29 10 0 0 0 62 10 21
2017 Bachelor's degree 31 29 24 11 4 0 0 61 15 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 30 22 10 5 0 1 62 15 149

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 72 10 14 3 0 0 0 82 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 20 10 1 1 0 5 87 3 80
2017 University certificate or diploma below the bachelor's level 52 24 10 0 5 0 10 84 6 21
2017 Bachelor's degree 69 17 9 3 2 0 0 86 5 198
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 16 4 1 2 0 1 93 3 150

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 86 4 3 0 0 4 4 97 0 27
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 83 8 4 1 0 0 4 94 1 80
2017 University certificate or diploma below the bachelor's level 71 5 5 5 4 5 5 84 10 21
2017 Bachelor's degree 76 15 4 2 1 2 0 93 3 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 77 9 8 3 2 1 1 88 5 150

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 62 38 0 0 0 0 0 100 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 22 9 2 0 0 3 88 2 80
2017 University certificate or diploma below the bachelor's level 60 24 0 5 5 0 5 89 11 21
2017 Bachelor's degree 64 26 6 3 1 0 0 91 4 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 28 10 3 1 0 0 86 3 149

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 62 28 7 3 0 0 0 90 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 16 11 1 0 0 3 87 1 80
2017 University certificate or diploma below the bachelor's level 61 20 5 9 0 0 5 85 9 21
2017 Bachelor's degree 60 23 9 4 3 0 1 84 7 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 66 11 13 4 5 0 1 78 9 148

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 54 3 3 0 0 0 39 94 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 6 4 0 0 0 33 95 0 80
2017 University certificate or diploma below the bachelor's level 42 5 5 0 0 0 48 90 0 21
2017 Bachelor's degree 53 15 4 1 0 0 28 93 2 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 15 8 3 1 0 22 86 4 149

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 90 7 0 0 0 0 3 100 0 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 13 4 0 0 0 10 96 0 78
2017 University certificate or diploma below the bachelor's level 57 25 5 0 4 0 10 90 5 21
2017 Bachelor's degree 70 21 4 3 1 1 1 93 3 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 20 5 3 3 0 2 89 6 148

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 79 13 4 0 3 0 0 93 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 72 18 5 1 3 0 1 91 4 80
2017 University certificate or diploma below the bachelor's level 56 29 10 0 0 0 5 89 0 21
2017 Bachelor's degree 71 17 7 2 2 0 1 89 4 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 72 21 4 1 2 0 1 93 3 149

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 14 17 3 0 0 0 80 3 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 28 9 5 4 0 4 81 9 80
2017 University certificate or diploma below the bachelor's level 37 28 10 5 15 0 5 68 21 21
2017 Bachelor's degree 51 33 12 2 1 0 1 85 3 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 25 11 3 1 0 1 85 5 149

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 37 28 3 3 0 0 66 7 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 34 38 3 1 0 0 58 4 80
2017 University certificate or diploma below the bachelor's level 4 42 28 15 10 0 0 47 25 21
2017 Bachelor's degree 14 48 28 8 2 0 0 62 11 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 46 36 7 3 0 0 53 11 150

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 14 11 36 25 15 0 0 39 25 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 12 48 21 16 0 0 37 15 80
2017 University certificate or diploma below the bachelor's level 15 9 48 28 0 0 0 28 24 21
2017 Bachelor's degree 6 15 40 31 8 0 0 39 21 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 3 18 46 26 8 0 0 34 20 150

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 32 7 4 0 0 0 89 4 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 36 6 3 1 0 0 90 4 79
2017 University certificate or diploma below the bachelor's level 52 38 5 5 0 0 0 90 5 21
2017 Bachelor's degree 48 41 5 5 1 0 0 89 6 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 40 8 3 1 1 0 88 4 150

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 39 11 7 3 0 0 79 10 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 12 5 2 0 0 81 8 80
2017 University certificate or diploma below the bachelor's level 33 43 5 14 5 0 0 76 19 21
2017 Bachelor's degree 31 45 12 7 4 1 0 76 12 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 39 12 8 5 0 0 75 13 149
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 80 80
2017 Bachelor's degree 15 85 199
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 90 150
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 89 91
2014 Bachelor's degree 12 88 197
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 91 157

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 95 5 16
2017 Bachelor's degree 74 26 31
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 72 28 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 80 20 10
2014 Bachelor's degree 92 8 24
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 77 23 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 74 26 0 0 0 0 0 100 0 15
2017 Bachelor's degree 57 35 0 4 4 0 0 92 8 23
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 27 0 10 0 0 0 90 10 11
2014 Bachelor's degree 64 36 0 0 0 0 0 100 0 22
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 37 0 0 0 0 0 100 0 11
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 68 14 4 7 3 4 0 70 30 28
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 26 6 4 3 2 0 60 40 80
2017 University certificate or diploma below the bachelor's level 61 10 20 0 5 5 0 64 36 21
2017 Bachelor's degree 44 27 14 5 4 7 1 47 53 200
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 31 13 6 3 5 0 45 55 150

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 31
2017 Bachelor's degree 15 96
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 78

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 31
2017 Bachelor's degree 26 96
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 78

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 31
2017 Bachelor's degree 20 96
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 78

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 31
2017 Bachelor's degree 54 96
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 78

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 31
2017 Bachelor's degree 3 96
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 1 78

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 31
2017 Bachelor's degree 34 96
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 56 78

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 68 7 6 0 4 31
2017 Bachelor's degree 12 59 18 5 1 4 95
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 66 10 0 0 1 76

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 19 13 17 3 3 6 63 22 31
2017 Bachelor's degree 33 33 7 14 7 1 4 70 22 97
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 25 17 4 7 3 9 69 12 79

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 3 9 11 14 3 51 27 53 31
2017 Bachelor's degree 8 12 11 10 18 6 35 34 46 97
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 15 12 8 7 4 48 45 31 78
Date modified: