2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	34	3	4	1	91	6	276
2017	Language requirement of position - Unilingual English	34	46	6	11	4	80	14	197
2014	Language requirement of position - Bilingual	55	35	4	4	2	90	6	284
2014	Language requirement of position - Unilingual English	42	38	4	12	5	79	17	193
2014	Language requirement of position - Either English or French	40	42	0	12	6	82	18	16
2011	Language requirement of position - Bilingual	64	31	2	3	0	95	3	349
2011	Language requirement of position - Unilingual English	59	35	2	3	0	95	4	239
2011	Language requirement of position - Either English or French	76	12	0	6	6	88	12	17
2008	Language requirement of position - Bilingual	67	28	2	2	1	95	3	346
2008	Language requirement of position - Unilingual English	72	22	2	3	1	94	4	246
2008	Language requirement of position - Either English or French	50	39	4	7	0	89	7	28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	80	14	4	0	2	0	0	94	2	274
2017	Language requirement of position - Unilingual English	85	8	2	1	1	1	2	96	2	197
2014	Language requirement of position - Bilingual	76	20	2	2	0	0	0	96	2	284
2014	Language requirement of position - Unilingual English	81	9	4	2	1	1	3	94	2	193
2014	Language requirement of position - Either English or French	56	32	6	6	0	0	0	88	6	16
2011	Language requirement of position - Bilingual	78	15	2	4	1	0	0	93	5	349
2011	Language requirement of position - Unilingual English	87	10	0	0	0	1	2	100	0	240
2011	Language requirement of position - Either English or French	76	12	0	6	0	0	6	94	6	17
2008	Language requirement of position - Bilingual	82	15	1	1	1	0	0	97	1	346
2008	Language requirement of position - Unilingual English	91	7	0	1	1	0	0	98	2	246
2008	Language requirement of position - Either English or French	82	11	4	4	0	0	0	93	4	28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	20	4	4	1	0	0	91	5	276
2017	Language requirement of position - Unilingual English	87	9	0	1	1	0	2	98	1	197
2014	Language requirement of position - Bilingual	67	21	4	6	2	0	0	88	8	284
2014	Language requirement of position - Unilingual English	83	7	3	1	1	0	5	95	2	193
2014	Language requirement of position - Either English or French	74	12	0	14	0	0	0	86	14	16
2011	Language requirement of position - Bilingual	62	25	5	6	2	0	1	87	8	348
2011	Language requirement of position - Unilingual English	82	10	2	2	0	0	3	95	2	240
2011	Language requirement of position - Either English or French	89	6	0	0	0	0	6	100	0	17
2008	Language requirement of position - Bilingual	65	25	2	6	2	0	0	90	8	346
2008	Language requirement of position - Unilingual English	86	9	1	1	2	0	0	96	3	246
2008	Language requirement of position - Either English or French	71	18	4	4	0	4	0	93	4	28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	23	4	6	1	88	7	276
2017	Language requirement of position - Unilingual English	59	32	3	5	2	91	6	197
2014	Language requirement of position - Bilingual	66	26	2	4	1	92	6	284
2014	Language requirement of position - Unilingual English	68	22	2	6	3	89	9	193
2014	Language requirement of position - Either English or French	52	29	14	0	5	81	5	16
2011	Language requirement of position - Bilingual	66	27	3	3	1	93	5	347
2011	Language requirement of position - Unilingual English	66	26	4	3	1	92	4	237
2011	Language requirement of position - Either English or French	82	12	0	0	6	94	6	17

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	38	8	8	1	0	82	10	275
2017	Language requirement of position - Unilingual English	34	42	7	13	4	0	77	16	197
2014	Language requirement of position - Bilingual	39	42	8	8	2	0	82	11	284
2014	Language requirement of position - Unilingual English	40	36	9	11	4	1	77	14	193
2014	Language requirement of position - Either English or French	23	40	12	26	0	0	62	26	16
2011	Language requirement of position - Bilingual	48	36	8	5	2	0	85	7	345
2011	Language requirement of position - Unilingual English	50	34	7	6	2	0	85	8	239
2011	Language requirement of position - Either English or French	53	30	6	12	0	0	82	12	17
2008	Language requirement of position - Bilingual	48	35	8	7	2	0	83	8	346
2008	Language requirement of position - Unilingual English	44	37	9	8	1	1	82	9	246
2008	Language requirement of position - Either English or French	32	36	18	11	4	0	68	14	28

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	30	5	4	3	88	6	276
2017	Language requirement of position - Unilingual English	53	34	6	5	3	86	8	197
2014	Language requirement of position - Bilingual	53	29	8	7	2	83	9	284
2014	Language requirement of position - Unilingual English	50	34	6	6	4	84	9	193
2014	Language requirement of position - Either English or French	47	53	0	0	0	100	0	16
2011	Language requirement of position - Bilingual	58	27	8	5	3	85	7	349
2011	Language requirement of position - Unilingual English	59	27	8	3	2	87	5	240
2011	Language requirement of position - Either English or French	71	24	6	0	0	94	0	17
2008	Language requirement of position - Bilingual	49	37	7	6	2	85	8	346
2008	Language requirement of position - Unilingual English	49	39	6	5	1	89	6	246
2008	Language requirement of position - Either English or French	46	39	7	4	4	86	7	28

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	27	4	4	1	90	5	276
2017	Language requirement of position - Unilingual English	61	29	3	4	3	90	7	197
2014	Language requirement of position - Bilingual	59	30	4	4	2	89	6	284
2014	Language requirement of position - Unilingual English	56	34	4	2	4	90	6	193
2014	Language requirement of position - Either English or French	72	28	0	0	0	100	0	16
2011	Language requirement of position - Bilingual	60	32	5	3	1	91	4	348
2011	Language requirement of position - Unilingual English	57	37	3	1	1	95	3	239
2011	Language requirement of position - Either English or French	71	24	6	0	0	94	0	17
2008	Language requirement of position - Bilingual	53	34	4	6	3	87	9	346
2008	Language requirement of position - Unilingual English	59	35	2	3	1	94	4	246
2008	Language requirement of position - Either English or French	61	29	7	0	4	89	4	28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	28	3	2	0	0	95	2	276
2017	Language requirement of position - Unilingual English	65	28	4	2	1	1	94	3	196
2014	Language requirement of position - Bilingual	70	23	4	1	1	0	94	2	284
2014	Language requirement of position - Unilingual English	62	30	5	2	1	0	92	3	193
2014	Language requirement of position - Either English or French	63	32	0	0	0	6	100	0	16

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	64	25	5	4	2	0	0	89	6	276
2017	Language requirement of position - Unilingual English	63	30	3	1	3	1	0	94	4	196
2014	Language requirement of position - Bilingual	52	30	6	8	4	0	0	82	12	284
2014	Language requirement of position - Unilingual English	55	26	10	4	3	1	0	83	7	193
2014	Language requirement of position - Either English or French	37	51	6	0	0	0	6	94	0	16
2011	Language requirement of position - Bilingual	49	35	9	6	1	0	0	84	7	348
2011	Language requirement of position - Unilingual English	60	31	3	4	1	0	0	92	5	238
2011	Language requirement of position - Either English or French	53	47	0	0	0	0	0	100	0	17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	22	10	8	4	1	14	74	15	276
2017	Language requirement of position - Unilingual English	40	16	11	14	10	1	8	61	27	197
2014	Language requirement of position - Bilingual	34	23	10	13	6	2	12	67	22	284
2014	Language requirement of position - Unilingual English	36	22	17	10	8	1	6	63	19	193
2014	Language requirement of position - Either English or French	26	23	12	17	6	6	11	59	27	16
2011	Language requirement of position - Bilingual	28	26	12	12	11	1	10	61	25	347
2011	Language requirement of position - Unilingual English	39	27	10	8	8	1	8	72	17	240
2011	Language requirement of position - Either English or French	23	30	12	6	6	6	18	69	16	17
2008	Language requirement of position - Bilingual	36	24	8	14	6	0	12	69	22	346
2008	Language requirement of position - Unilingual English	26	30	12	13	13	2	4	60	27	246
2008	Language requirement of position - Either English or French	29	32	7	18	11	0	4	63	30	28

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	37	6	4	5	84	9	276
2017	Language requirement of position - Unilingual English	45	39	6	7	3	84	10	194
2014	Language requirement of position - Bilingual	42	37	11	7	4	78	11	284
2014	Language requirement of position - Unilingual English	42	37	7	12	3	79	15	193
2014	Language requirement of position - Either English or French	18	77	6	0	0	94	0	16
2011	Language requirement of position - Bilingual	49	36	8	4	3	85	7	345
2011	Language requirement of position - Unilingual English	48	39	6	5	2	87	7	239
2011	Language requirement of position - Either English or French	65	30	0	6	0	94	6	17
2008	Language requirement of position - Bilingual	50	32	9	7	2	82	9	346
2008	Language requirement of position - Unilingual English	42	42	8	6	2	83	8	242
2008	Language requirement of position - Either English or French	50	32	11	4	4	82	7	28

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	32	10	11	6	74	16	275
2017	Language requirement of position - Unilingual English	34	30	18	11	8	64	18	196
2014	Language requirement of position - Bilingual	32	37	12	14	5	69	19	284
2014	Language requirement of position - Unilingual English	31	33	17	11	9	64	19	193
2014	Language requirement of position - Either English or French	17	46	11	6	20	63	26	16
2011	Language requirement of position - Bilingual	31	38	12	13	6	69	19	348
2011	Language requirement of position - Unilingual English	38	34	12	11	5	73	15	238
2011	Language requirement of position - Either English or French	41	30	12	0	18	71	18	17

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	35	9	8	4	0	0	79	12	276
2017	Language requirement of position - Unilingual English	36	43	8	10	3	0	0	78	13	196

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	36	5	3	3	0	90	5	276
2017	Language requirement of position - Unilingual English	53	33	8	3	2	1	87	5	194
2014	Language requirement of position - Bilingual	52	34	9	3	1	0	86	5	284
2014	Language requirement of position - Unilingual English	52	34	8	5	2	0	86	6	193
2014	Language requirement of position - Either English or French	29	59	6	6	0	0	88	6	16
2011	Language requirement of position - Bilingual	50	40	6	4	0	0	90	4	348
2011	Language requirement of position - Unilingual English	52	38	5	3	1	0	90	5	237
2011	Language requirement of position - Either English or French	58	30	12	0	0	0	88	0	17
2008	Language requirement of position - Bilingual	61	29	6	3	1	0	90	4	346
2008	Language requirement of position - Unilingual English	54	36	5	2	2	0	91	4	246
2008	Language requirement of position - Either English or French	46	39	4	4	7	0	86	11	28

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	37	8	8	5	0	0	80	12	276
2017	Language requirement of position - Unilingual English	36	35	12	10	7	1	0	71	17	195

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	28	5	1	1	93	3	276
2017	Language requirement of position - Unilingual English	65	25	5	4	1	90	5	194
2014	Language requirement of position - Bilingual	71	21	6	2	0	92	2	284
2014	Language requirement of position - Unilingual English	70	22	7	2	1	91	2	193
2014	Language requirement of position - Either English or French	61	33	6	0	0	94	0	16
2011	Language requirement of position - Bilingual	70	25	4	1	1	94	2	348
2011	Language requirement of position - Unilingual English	68	27	3	1	0	95	1	240
2011	Language requirement of position - Either English or French	77	23	0	0	0	100	0	17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	35	5	6	4	0	85	10	276
2017	Language requirement of position - Unilingual English	36	38	13	7	6	1	74	13	194
2014	Language requirement of position - Bilingual	40	39	8	8	5	0	79	13	284
2014	Language requirement of position - Unilingual English	30	43	14	12	1	0	73	13	193
2014	Language requirement of position - Either English or French	11	51	12	26	0	0	62	26	16
2011	Language requirement of position - Bilingual	42	37	8	10	3	0	79	13	347
2011	Language requirement of position - Unilingual English	40	43	6	9	2	0	84	10	237
2011	Language requirement of position - Either English or French	41	47	6	6	0	0	88	6	17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	32	8	5	4	0	83	8	276
2017	Language requirement of position - Unilingual English	40	35	14	7	4	1	75	11	195
2014	Language requirement of position - Bilingual	45	33	13	6	3	0	78	9	284
2014	Language requirement of position - Unilingual English	41	33	11	11	4	0	74	15	193
2014	Language requirement of position - Either English or French	23	40	6	26	5	0	63	31	16

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	33	6	5	3	0	86	8	276
2017	Language requirement of position - Unilingual English	40	39	9	9	2	1	80	11	195
2014	Language requirement of position - Bilingual	46	32	11	8	2	0	78	10	284
2014	Language requirement of position - Unilingual English	40	33	12	12	3	0	74	15	193
2014	Language requirement of position - Either English or French	17	52	25	6	0	0	69	6	16
2011	Language requirement of position - Bilingual	48	40	7	4	1	1	88	5	346
2011	Language requirement of position - Unilingual English	57	32	6	3	1	1	90	4	238
2011	Language requirement of position - Either English or French	53	29	18	0	0	0	82	0	17

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	32	6	5	1	88	6	274
2017	Language requirement of position - Unilingual English	51	38	5	3	3	89	7	195
2014	Language requirement of position - Bilingual	53	29	12	5	1	82	6	284
2014	Language requirement of position - Unilingual English	50	30	12	6	3	79	9	193
2014	Language requirement of position - Either English or French	40	55	5	0	0	95	0	16
2011	Language requirement of position - Bilingual	56	34	6	3	1	89	5	347
2011	Language requirement of position - Unilingual English	54	40	4	0	2	94	2	240
2011	Language requirement of position - Either English or French	65	35	0	0	0	100	0	17
2008	Language requirement of position - Bilingual	56	34	5	4	1	90	5	345
2008	Language requirement of position - Unilingual English	50	41	3	4	2	91	5	246
2008	Language requirement of position - Either English or French	57	36	4	0	4	93	4	28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	38	15	7	3	0	75	10	275
2017	Language requirement of position - Unilingual English	43	40	10	4	2	1	83	6	197
2014	Language requirement of position - Bilingual	33	36	17	9	4	0	70	13	284
2014	Language requirement of position - Unilingual English	34	42	15	6	3	0	76	9	193
2014	Language requirement of position - Either English or French	39	32	12	12	6	0	71	18	16
2011	Language requirement of position - Bilingual	35	38	20	6	1	0	72	8	348
2011	Language requirement of position - Unilingual English	42	34	18	4	1	0	77	5	237
2011	Language requirement of position - Either English or French	41	29	24	0	6	0	70	6	17
2008	Language requirement of position - Bilingual	34	37	21	5	3	1	71	8	346
2008	Language requirement of position - Unilingual English	33	41	18	5	4	0	74	9	246
2008	Language requirement of position - Either English or French	18	29	29	18	4	4	48	22	28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	22	41	17	8	1	2	26	32	274
2017	Language requirement of position - Unilingual English	8	17	41	21	11	1	1	32	26	197
2014	Language requirement of position - Bilingual	5	24	36	23	9	0	2	33	30	283
2014	Language requirement of position - Unilingual English	5	18	40	22	13	0	3	36	24	193
2014	Language requirement of position - Either English or French	6	6	40	28	0	14	6	35	15	16
2011	Language requirement of position - Bilingual	6	25	35	20	11	1	3	32	32	348
2011	Language requirement of position - Unilingual English	3	17	39	27	12	0	1	40	20	239
2011	Language requirement of position - Either English or French	0	12	35	23	23	0	6	50	13	17
2008	Language requirement of position - Bilingual	6	19	37	23	13	1	1	36	26	345
2008	Language requirement of position - Unilingual English	6	17	41	25	9	1	2	35	23	246
2008	Language requirement of position - Either English or French	14	32	36	14	4	0	0	18	46	28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	12	29	28	22	1	2	51	19	273
2017	Language requirement of position - Unilingual English	7	8	29	31	24	1	1	56	15	194
2014	Language requirement of position - Bilingual	9	12	29	30	16	1	2	48	22	283
2014	Language requirement of position - Unilingual English	4	19	28	29	16	0	3	47	24	193
2014	Language requirement of position - Either English or French	12	12	17	40	5	14	0	53	27	16
2011	Language requirement of position - Bilingual	6	11	30	28	21	2	3	51	18	347
2011	Language requirement of position - Unilingual English	4	11	28	28	27	0	2	56	15	236
2011	Language requirement of position - Either English or French	0	12	24	17	41	0	6	62	12	17
2008	Language requirement of position - Bilingual	5	11	21	38	21	1	3	62	16	345
2008	Language requirement of position - Unilingual English	6	9	27	33	22	0	2	57	15	245
2008	Language requirement of position - Either English or French	11	21	18	32	18	0	0	50	32	28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	26	31	14	9	0	2	24	45	275
2017	Language requirement of position - Unilingual English	27	26	31	10	5	0	0	16	53	195
2014	Language requirement of position - Bilingual	14	21	38	16	9	0	2	26	36	282
2014	Language requirement of position - Unilingual English	17	27	31	14	8	0	3	23	45	193
2014	Language requirement of position - Either English or French	17	35	18	6	6	14	5	14	64	16
2011	Language requirement of position - Bilingual	13	23	36	16	9	0	3	26	37	344
2011	Language requirement of position - Unilingual English	8	16	39	19	15	0	2	35	25	239
2011	Language requirement of position - Either English or French	6	12	42	18	23	0	0	41	18	17
2008	Language requirement of position - Bilingual	10	21	33	19	13	1	2	34	32	345
2008	Language requirement of position - Unilingual English	12	21	31	26	6	0	3	34	34	246
2008	Language requirement of position - Either English or French	11	36	25	21	7	0	0	29	46	28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	16	36	28	11	1	1	40	23	275
2017	Language requirement of position - Unilingual English	8	8	38	32	14	0	1	46	16	197
2014	Language requirement of position - Bilingual	5	15	45	23	10	0	1	34	21	282
2014	Language requirement of position - Unilingual English	4	7	37	36	15	0	1	52	11	191
2014	Language requirement of position - Either English or French	6	5	35	35	6	14	0	47	13	16
2011	Language requirement of position - Bilingual	7	15	42	24	10	0	2	35	22	346
2011	Language requirement of position - Unilingual English	3	10	29	39	16	0	2	56	14	238
2011	Language requirement of position - Either English or French	6	6	30	24	35	0	0	58	12	17
2008	Language requirement of position - Bilingual	4	16	37	29	12	0	2	42	20	345
2008	Language requirement of position - Unilingual English	6	11	33	31	18	0	2	49	17	244
2008	Language requirement of position - Either English or French	14	25	21	32	7	0	0	39	39	28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	24	33	20	7	1	2	28	39	274
2017	Language requirement of position - Unilingual English	11	18	32	21	15	2	2	38	30	197
2014	Language requirement of position - Bilingual	18	31	29	14	6	0	1	21	50	283
2014	Language requirement of position - Unilingual English	17	22	34	15	9	1	2	25	40	192
2014	Language requirement of position - Either English or French	18	17	24	17	11	14	0	32	40	16
2011	Language requirement of position - Bilingual	13	25	31	17	11	0	3	29	39	345
2011	Language requirement of position - Unilingual English	8	16	33	26	15	0	2	41	25	238
2011	Language requirement of position - Either English or French	6	18	11	30	35	0	0	65	24	17
2008	Language requirement of position - Bilingual	8	19	31	26	13	1	2	40	28	345
2008	Language requirement of position - Unilingual English	8	15	30	28	16	0	2	46	23	245
2008	Language requirement of position - Either English or French	21	14	29	29	7	0	0	36	36	28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	10	30	31	17	3	3	51	17	273
2017	Language requirement of position - Unilingual English	6	10	23	32	26	1	3	60	17	197
2014	Language requirement of position - Bilingual	6	16	26	30	18	1	3	50	23	283
2014	Language requirement of position - Unilingual English	4	10	28	28	25	1	4	56	14	193
2014	Language requirement of position - Either English or French	18	6	6	34	23	14	0	66	27	16
2011	Language requirement of position - Bilingual	4	10	30	30	21	0	5	54	15	345
2011	Language requirement of position - Unilingual English	3	5	21	38	29	1	3	69	9	237
2011	Language requirement of position - Either English or French	6	0	12	41	41	0	0	82	6	17
2008	Language requirement of position - Bilingual	6	17	28	27	18	1	4	47	24	345
2008	Language requirement of position - Unilingual English	6	11	23	32	25	0	3	59	18	244
2008	Language requirement of position - Either English or French	14	14	14	36	21	0	0	57	29	28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	20	35	23	7	1	2	31	34	274
2017	Language requirement of position - Unilingual English	19	23	30	16	8	1	2	25	44	195
2014	Language requirement of position - Bilingual	12	18	39	18	10	1	2	29	31	283
2014	Language requirement of position - Unilingual English	19	25	28	15	9	1	2	25	46	193
2014	Language requirement of position - Either English or French	12	28	12	23	11	14	0	40	47	16

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	73	15	5	5	1	2	89	6	276
2017	Language requirement of position - Unilingual English	86	4	1	1	1	6	97	2	197
2014	Language requirement of position - Bilingual	74	16	3	5	1	1	91	6	284
2014	Language requirement of position - Unilingual English	83	4	4	1	0	8	94	2	193
2014	Language requirement of position - Either English or French	80	6	0	14	0	0	86	14	16
2011	Language requirement of position - Bilingual	70	19	5	4	1	1	90	5	348
2011	Language requirement of position - Unilingual English	80	8	3	1	1	7	95	2	236
2011	Language requirement of position - Either English or French	83	6	6	0	0	6	94	0	17
2008	Language requirement of position - Bilingual	67	21	3	6	1	2	89	7	346
2008	Language requirement of position - Unilingual English	83	3	4	1	1	7	93	3	245
2008	Language requirement of position - Either English or French	61	14	11	0	11	4	78	11	28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	31	12	7	6	6	4	73	14	276
2017	Language requirement of position - Unilingual English	35	30	17	9	5	4	0	68	14	197
2014	Language requirement of position - Bilingual	38	29	12	8	6	2	4	72	15	284
2014	Language requirement of position - Unilingual English	39	28	16	10	5	2	2	69	15	193
2014	Language requirement of position - Either English or French	22	6	30	12	0	11	20	40	17	16

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	32	3	4	4	0	0	88	9	275
2017	Language requirement of position - Unilingual English	45	28	9	10	8	0	0	73	18	197
2014	Language requirement of position - Bilingual	53	26	7	10	4	0	1	79	14	284
2014	Language requirement of position - Unilingual English	48	29	9	7	7	0	0	77	14	193
2014	Language requirement of position - Either English or French	22	23	18	12	6	14	6	56	22	16

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	37	6	6	3	1	1	86	9	276
2017	Language requirement of position - Unilingual English	41	32	11	7	6	1	1	74	14	197
2014	Language requirement of position - Bilingual	44	33	8	9	4	1	2	79	13	284
2014	Language requirement of position - Unilingual English	44	33	9	9	4	1	1	79	13	193
2014	Language requirement of position - Either English or French	11	52	6	14	0	11	6	76	17	16
2011	Language requirement of position - Bilingual	39	36	9	10	5	1	0	77	15	347
2011	Language requirement of position - Unilingual English	42	35	7	11	4	1	0	78	15	236
2011	Language requirement of position - Either English or French	35	35	18	0	12	0	0	70	12	17
2008	Language requirement of position - Bilingual	44	34	8	10	3	1	0	79	13	345
2008	Language requirement of position - Unilingual English	40	33	8	13	4	2	0	75	17	246
2008	Language requirement of position - Either English or French	39	36	4	11	11	0	0	75	21	28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	30	7	7	4	5	1	80	12	276
2017	Language requirement of position - Unilingual English	34	26	14	13	9	4	1	63	22	197
2014	Language requirement of position - Bilingual	39	27	11	12	5	4	2	71	17	284
2014	Language requirement of position - Unilingual English	41	25	11	11	8	3	2	69	19	193
2014	Language requirement of position - Either English or French	11	30	12	11	6	25	6	59	24	16
2011	Language requirement of position - Bilingual	38	26	13	12	5	4	1	69	18	347
2011	Language requirement of position - Unilingual English	39	30	8	14	6	3	0	71	21	239
2011	Language requirement of position - Either English or French	18	24	18	17	24	0	0	41	41	17
2008	Language requirement of position - Bilingual	45	25	10	9	5	5	1	74	15	346
2008	Language requirement of position - Unilingual English	34	29	9	15	9	4	0	66	25	246
2008	Language requirement of position - Either English or French	29	25	11	14	18	4	0	56	33	28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	27	14	12	10	14	4	57	26	275
2017	Language requirement of position - Unilingual English	17	20	17	18	10	17	2	45	34	197
2014	Language requirement of position - Bilingual	19	23	17	15	10	11	4	50	30	284
2014	Language requirement of position - Unilingual English	16	27	15	17	16	8	1	47	36	193
2014	Language requirement of position - Either English or French	0	30	11	17	0	31	11	51	29	16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	33	4	3	2	91	6	275
2017	Language requirement of position - Unilingual English	52	32	6	8	1	84	9	196
2014	Language requirement of position - Bilingual	55	30	5	8	1	86	9	284
2014	Language requirement of position - Unilingual English	50	34	7	6	3	84	10	193
2014	Language requirement of position - Either English or French	48	46	0	6	0	94	6	16

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	36	8	5	2	0	0	84	7	275
2017	Language requirement of position - Unilingual English	50	32	10	5	3	1	0	82	8	197
2014	Language requirement of position - Bilingual	43	33	11	8	4	0	0	77	12	284
2014	Language requirement of position - Unilingual English	50	26	11	7	6	0	1	76	12	193
2014	Language requirement of position - Either English or French	29	28	0	38	5	0	0	57	43	16
2011	Language requirement of position - Bilingual	45	31	11	11	3	0	0	76	14	348
2011	Language requirement of position - Unilingual English	46	32	10	8	4	0	0	79	11	239
2011	Language requirement of position - Either English or French	65	12	12	6	6	0	0	77	11	17
2008	Language requirement of position - Bilingual	43	35	9	7	4	1	1	79	12	346
2008	Language requirement of position - Unilingual English	41	31	7	11	9	0	0	72	20	245
2008	Language requirement of position - Either English or French	32	39	11	7	11	0	0	71	18	28

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	26	8	4	2	1	0	86	6	276
2017	Language requirement of position - Unilingual English	58	24	7	6	3	3	0	84	9	197
2014	Language requirement of position - Bilingual	54	26	10	6	2	2	0	81	8	284
2014	Language requirement of position - Unilingual English	58	25	9	3	3	0	1	84	7	193
2014	Language requirement of position - Either English or French	35	28	18	5	0	0	14	73	6	16
2011	Language requirement of position - Bilingual	53	25	11	6	3	2	0	80	9	348
2011	Language requirement of position - Unilingual English	55	26	9	5	4	1	0	81	9	238
2011	Language requirement of position - Either English or French	71	6	6	6	6	6	0	82	12	17
2008	Language requirement of position - Bilingual	55	25	8	5	4	2	1	82	9	346
2008	Language requirement of position - Unilingual English	46	29	12	7	4	1	0	76	12	245
2008	Language requirement of position - Either English or French	50	29	4	11	7	0	0	79	18	28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	31	6	6	3	0	0	85	9	276
2017	Language requirement of position - Unilingual English	48	31	9	6	5	1	0	79	11	196
2014	Language requirement of position - Bilingual	51	28	8	10	2	0	0	79	13	284
2014	Language requirement of position - Unilingual English	55	23	10	8	4	0	1	78	12	192
2014	Language requirement of position - Either English or French	35	35	6	6	5	14	0	81	13	16
2011	Language requirement of position - Bilingual	47	31	10	8	5	0	0	78	13	348
2011	Language requirement of position - Unilingual English	47	31	8	9	4	0	0	78	13	240
2011	Language requirement of position - Either English or French	53	30	12	0	6	0	0	83	6	17
2008	Language requirement of position - Bilingual	49	27	9	8	6	1	0	77	14	346
2008	Language requirement of position - Unilingual English	37	35	11	9	7	0	0	73	17	246
2008	Language requirement of position - Either English or French	32	46	0	14	7	0	0	79	21	28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	86	9	3	1	1	0	1	95	2	276
2017	Language requirement of position - Unilingual English	89	2	1	1	0	0	8	98	1	196
2014	Language requirement of position - Bilingual	80	14	2	1	1	0	1	95	3	284
2014	Language requirement of position - Unilingual English	80	6	4	0	1	0	9	95	1	193
2014	Language requirement of position - Either English or French	74	6	0	14	0	0	6	85	15	16
2011	Language requirement of position - Bilingual	77	12	3	5	1	0	1	90	6	348
2011	Language requirement of position - Unilingual English	85	4	3	0	0	0	7	96	0	239
2011	Language requirement of position - Either English or French	89	0	6	0	0	0	6	94	0	17
2008	Language requirement of position - Bilingual	75	13	4	4	2	0	2	89	7	345
2008	Language requirement of position - Unilingual English	86	3	0	1	1	1	7	97	3	245
2008	Language requirement of position - Either English or French	75	4	7	4	11	0	0	79	14	28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	22	7	3	2	5	6	87	5	276
2017	Language requirement of position - Unilingual English	60	20	5	4	1	4	6	89	6	197
2014	Language requirement of position - Bilingual	49	20	11	4	4	4	9	79	9	284
2014	Language requirement of position - Unilingual English	57	21	6	5	3	3	4	85	9	193
2014	Language requirement of position - Either English or French	61	18	5	6	6	0	5	83	12	16
2011	Language requirement of position - Bilingual	42	27	13	8	4	2	5	74	12	349
2011	Language requirement of position - Unilingual English	49	27	9	4	2	6	3	84	7	239
2011	Language requirement of position - Either English or French	35	29	18	6	0	6	6	73	6	17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	23	5	4	3	0	0	88	6	276
2017	Language requirement of position - Unilingual English	63	21	7	5	5	1	0	84	9	197

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	20	5	4	1	1	0	90	5	276
2017	Language requirement of position - Unilingual English	64	22	7	3	3	1	0	87	6	197

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	64	21	8	4	2	0	0	86	6	276
2017	Language requirement of position - Unilingual English	58	28	6	4	3	1	1	88	7	197
2014	Language requirement of position - Bilingual	55	25	9	7	4	0	0	81	10	284
2014	Language requirement of position - Unilingual English	62	22	8	4	4	0	1	84	8	193
2014	Language requirement of position - Either English or French	46	31	6	12	5	0	0	78	17	16

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	33	6	7	1	2	7	85	9	89
2017	Language requirement of position - Unilingual English	42	26	7	11	5	2	7	75	17	45
2014	Language requirement of position - Bilingual	41	28	13	7	3	1	6	75	11	97
2014	Language requirement of position - Unilingual English	37	37	10	7	5	2	2	78	12	43

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	36	8	7	5	3	80	12	276
2017	Language requirement of position - Unilingual English	41	32	12	7	7	1	74	14	197
2014	Language requirement of position - Bilingual	40	32	11	10	4	3	74	14	284
2014	Language requirement of position - Unilingual English	33	34	14	8	10	1	68	19	193
2014	Language requirement of position - Either English or French	23	28	12	12	11	14	60	27	16
2011	Language requirement of position - Bilingual	34	36	13	11	3	3	72	14	347
2011	Language requirement of position - Unilingual English	34	36	12	9	8	1	71	17	239
2011	Language requirement of position - Either English or French	41	17	24	0	12	6	62	12	17

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	39	10	6	6	1	0	78	12	276
2017	Language requirement of position - Unilingual English	41	33	13	5	7	0	0	74	13	195
2014	Language requirement of position - Bilingual	38	32	12	12	4	2	0	72	16	284
2014	Language requirement of position - Unilingual English	33	34	12	11	10	1	1	67	21	193
2014	Language requirement of position - Either English or French	17	66	0	6	11	0	0	83	17	16
2011	Language requirement of position - Bilingual	33	36	17	9	3	1	0	70	13	346
2011	Language requirement of position - Unilingual English	37	36	11	8	8	1	0	74	15	240
2011	Language requirement of position - Either English or French	44	25	19	0	12	0	0	69	12	16
2008	Language requirement of position - Bilingual	41	38	7	7	6	1	0	80	13	344
2008	Language requirement of position - Unilingual English	34	33	15	9	7	2	0	68	17	246
2008	Language requirement of position - Either English or French	36	21	18	7	18	0	0	57	25	28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	45	11	8	7	3	73	16	276
2017	Language requirement of position - Unilingual English	30	29	17	15	8	3	60	23	196
2014	Language requirement of position - Bilingual	29	32	16	15	5	2	62	21	283
2014	Language requirement of position - Unilingual English	25	36	16	14	8	1	61	23	193
2014	Language requirement of position - Either English or French	6	40	17	17	6	14	53	26	16
2011	Language requirement of position - Bilingual	20	41	18	13	4	3	64	18	345
2011	Language requirement of position - Unilingual English	23	38	15	16	5	3	63	22	238
2011	Language requirement of position - Either English or French	23	41	12	12	12	0	65	24	17
2008	Language requirement of position - Bilingual	28	44	8	10	6	4	75	17	346
2008	Language requirement of position - Unilingual English	19	42	16	14	6	3	63	21	246
2008	Language requirement of position - Either English or French	21	43	14	11	11	0	64	21	28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	36	9	8	7	3	75	15	276
2017	Language requirement of position - Unilingual English	36	28	12	11	10	2	66	21	196
2014	Language requirement of position - Bilingual	36	32	13	11	5	3	70	17	283
2014	Language requirement of position - Unilingual English	32	26	17	11	12	3	59	23	193
2014	Language requirement of position - Either English or French	25	28	12	18	11	6	57	30	16
2011	Language requirement of position - Bilingual	29	39	16	8	3	5	71	12	347
2011	Language requirement of position - Unilingual English	31	33	17	9	9	2	64	18	240
2011	Language requirement of position - Either English or French	47	12	6	12	12	12	67	26	17
2008	Language requirement of position - Bilingual	40	34	9	7	5	5	78	12	345
2008	Language requirement of position - Unilingual English	27	38	10	13	6	4	69	21	245
2008	Language requirement of position - Either English or French	36	25	14	11	11	4	63	22	28

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	37	13	12	8	1	67	20	274
2017	Language requirement of position - Unilingual English	25	31	14	17	12	1	57	29	197
2014	Language requirement of position - Bilingual	27	33	17	15	6	2	62	21	283
2014	Language requirement of position - Unilingual English	21	33	12	21	11	2	55	33	193
2014	Language requirement of position - Either English or French	6	34	6	18	17	20	49	43	16
2011	Language requirement of position - Bilingual	17	41	16	16	8	1	59	25	348
2011	Language requirement of position - Unilingual English	21	38	14	19	7	1	59	27	240
2011	Language requirement of position - Either English or French	29	35	6	6	12	12	73	20	17
2008	Language requirement of position - Bilingual	25	43	11	12	7	1	69	20	346
2008	Language requirement of position - Unilingual English	19	38	13	17	11	2	59	28	246
2008	Language requirement of position - Either English or French	36	18	14	18	14	0	54	32	28

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	42	8	6	4	0	0	81	11	276
2017	Language requirement of position - Unilingual English	38	40	11	8	3	0	1	78	11	197
2014	Language requirement of position - Bilingual	39	39	11	7	3	1	0	79	10	284
2014	Language requirement of position - Unilingual English	38	41	9	9	3	1	0	79	12	193
2014	Language requirement of position - Either English or French	24	45	12	0	0	20	0	85	0	16
2011	Language requirement of position - Bilingual	35	42	9	10	3	1	0	78	13	345
2011	Language requirement of position - Unilingual English	35	46	7	8	3	0	0	82	11	240
2011	Language requirement of position - Either English or French	47	41	6	6	0	0	0	88	6	17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	36	4	1	1	2	95	1	276
2017	Language requirement of position - Unilingual English	59	33	6	2	0	1	92	2	197
2014	Language requirement of position - Bilingual	55	33	7	2	0	3	90	3	284
2014	Language requirement of position - Unilingual English	56	36	3	4	0	1	93	4	193
2014	Language requirement of position - Either English or French	43	57	0	0	0	0	100	0	16
2011	Language requirement of position - Bilingual	48	40	8	3	1	2	89	3	344
2011	Language requirement of position - Unilingual English	50	38	5	4	1	1	89	5	240
2011	Language requirement of position - Either English or French	47	35	6	6	6	0	82	12	17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	37	6	6	2	1	0	86	9	276
2017	Language requirement of position - Unilingual English	46	35	10	6	2	0	1	82	8	197
2014	Language requirement of position - Bilingual	50	30	10	5	2	2	1	82	7	284
2014	Language requirement of position - Unilingual English	48	31	6	7	5	3	0	82	12	193
2014	Language requirement of position - Either English or French	27	29	6	18	0	14	6	70	22	16
2011	Language requirement of position - Bilingual	49	31	7	6	4	3	0	83	10	345
2011	Language requirement of position - Unilingual English	51	28	7	8	5	2	0	80	13	239
2011	Language requirement of position - Either English or French	53	24	12	0	6	6	0	81	6	17
2008	Language requirement of position - Bilingual	45	33	8	5	5	3	1	81	11	346
2008	Language requirement of position - Unilingual English	38	37	12	6	5	2	0	76	11	246
2008	Language requirement of position - Either English or French	36	29	7	18	7	0	4	67	26	28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	40	10	7	3	3	2	79	10	275
2017	Language requirement of position - Unilingual English	32	32	19	11	5	1	0	65	16	197
2014	Language requirement of position - Bilingual	38	35	18	5	1	2	0	76	6	284
2014	Language requirement of position - Unilingual English	36	36	16	5	6	1	1	73	11	193
2014	Language requirement of position - Either English or French	29	40	6	6	0	14	6	85	7	16
2011	Language requirement of position - Bilingual	35	40	12	7	2	4	0	78	9	346
2011	Language requirement of position - Unilingual English	31	40	16	5	5	2	1	73	10	238
2011	Language requirement of position - Either English or French	23	23	36	0	12	6	0	50	12	17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	21	16	16	13	9	5	49	33	275
2017	Language requirement of position - Unilingual English	26	20	15	14	16	6	2	51	33	196
2014	Language requirement of position - Bilingual	20	24	19	15	15	5	2	47	32	283
2014	Language requirement of position - Unilingual English	20	29	12	16	15	6	2	53	34	193
2014	Language requirement of position - Either English or French	5	23	17	30	19	6	0	30	52	16
2011	Language requirement of position - Bilingual	18	20	19	18	13	8	4	44	34	345
2011	Language requirement of position - Unilingual English	21	23	22	13	14	7	0	47	29	237
2011	Language requirement of position - Either English or French	24	18	23	18	12	6	0	44	31	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	71	17	4	4	1	1	2	91	5	276
2017	Language requirement of position - Unilingual English	83	6	2	0	0	1	8	98	0	195
2014	Language requirement of position - Bilingual	71	17	4	5	1	0	1	90	6	284
2014	Language requirement of position - Unilingual English	77	7	4	1	2	1	9	93	2	193
2014	Language requirement of position - Either English or French	63	11	20	0	0	0	6	79	0	16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	78	16	1	2	0	1	2	97	2	274
2017	Language requirement of position - Unilingual English	84	7	1	1	0	1	6	99	1	197
2014	Language requirement of position - Bilingual	80	15	3	1	0	1	1	96	1	284
2014	Language requirement of position - Unilingual English	77	11	4	0	0	1	6	95	1	193
2014	Language requirement of position - Either English or French	77	6	0	6	0	6	6	93	7	16
2011	Language requirement of position - Bilingual	72	18	3	3	0	2	3	94	3	346
2011	Language requirement of position - Unilingual English	83	8	3	1	0	3	2	96	1	239
2011	Language requirement of position - Either English or French	88	6	0	0	0	0	6	100	0	17
2008	Language requirement of position - Bilingual	79	15	2	2	0	0	1	96	2	346
2008	Language requirement of position - Unilingual English	83	10	4	1	0	1	2	95	1	246
2008	Language requirement of position - Either English or French	64	21	7	4	4	0	0	86	7	28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	37	6	4	3	3	0	86	7	276
2017	Language requirement of position - Unilingual English	41	32	9	12	5	0	1	74	17	197
2014	Language requirement of position - Bilingual	39	34	12	7	6	2	0	75	13	284
2014	Language requirement of position - Unilingual English	37	31	11	12	7	2	1	69	19	193
2014	Language requirement of position - Either English or French	17	17	18	25	18	0	6	36	45	16
2011	Language requirement of position - Bilingual	47	32	10	7	3	1	0	80	10	349
2011	Language requirement of position - Unilingual English	49	35	5	7	3	1	0	85	10	240
2011	Language requirement of position - Either English or French	53	29	6	0	12	0	0	82	12	17
2008	Language requirement of position - Bilingual	55	29	6	5	3	1	0	85	8	346
2008	Language requirement of position - Unilingual English	42	37	9	7	5	0	0	79	12	246
2008	Language requirement of position - Either English or French	43	39	7	4	7	0	0	82	11	28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	26	13	16	9	2	3	60	26	275
2017	Language requirement of position - Unilingual English	24	22	11	20	19	2	3	48	41	197
2014	Language requirement of position - Bilingual	25	25	14	15	17	1	2	52	33	284
2014	Language requirement of position - Unilingual English	20	23	13	19	21	2	2	44	42	193
2014	Language requirement of position - Either English or French	0	34	6	17	38	0	6	36	58	16
2011	Language requirement of position - Bilingual	21	29	16	15	17	1	2	51	33	348
2011	Language requirement of position - Unilingual English	15	29	11	22	22	0	1	44	45	240
2011	Language requirement of position - Either English or French	6	18	41	12	23	0	0	24	35	17
2008	Language requirement of position - Bilingual	24	32	12	17	12	1	1	58	30	346
2008	Language requirement of position - Unilingual English	14	32	11	20	22	0	1	47	42	246
2008	Language requirement of position - Either English or French	15	26	19	22	19	0	0	41	41	27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	43	11	5	4	4	0	79	9	276
2017	Language requirement of position - Unilingual English	33	35	16	8	6	1	1	70	14	196

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	32	8	2	3	3	0	87	5	275
2017	Language requirement of position - Unilingual English	41	30	18	5	3	2	2	73	8	197
2014	Language requirement of position - Bilingual	56	28	8	5	1	3	0	87	5	283
2014	Language requirement of position - Unilingual English	42	29	17	5	4	3	1	74	8	193
2014	Language requirement of position - Either English or French	29	37	28	0	0	6	0	70	0	16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	35	4	3	2	1	91	5	276
2017	Language requirement of position - Unilingual English	43	36	14	5	2	1	79	7	196
2014	Language requirement of position - Bilingual	58	28	7	4	1	2	87	5	284
2014	Language requirement of position - Unilingual English	47	29	12	7	3	2	78	10	193
2014	Language requirement of position - Either English or French	29	49	17	0	6	0	77	6	16
2011	Language requirement of position - Bilingual	45	39	9	4	1	2	86	6	348
2011	Language requirement of position - Unilingual English	44	37	11	5	1	2	83	6	238
2011	Language requirement of position - Either English or French	41	24	12	11	12	0	65	23	17

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	64	28	3	3	2	0	92	5	276
2017	Language requirement of position - Unilingual English	53	31	7	7	3	0	84	9	197
2014	Language requirement of position - Bilingual	63	27	7	2	1	0	90	4	284
2014	Language requirement of position - Unilingual English	54	29	7	6	4	0	83	10	192
2014	Language requirement of position - Either English or French	49	51	0	0	0	0	100	0	16
2011	Language requirement of position - Bilingual	56	31	8	3	1	0	87	5	348
2011	Language requirement of position - Unilingual English	51	38	7	3	1	0	89	4	238
2011	Language requirement of position - Either English or French	59	23	0	12	6	0	82	18	17
2008	Language requirement of position - Bilingual	57	34	3	3	2	1	92	5	346
2008	Language requirement of position - Unilingual English	43	40	8	5	3	0	84	8	246
2008	Language requirement of position - Either English or French	39	29	18	4	11	0	68	14	28

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	26	4	4	2	89	6	275
2017	Language requirement of position - Unilingual English	50	31	11	4	4	81	8	197
2014	Language requirement of position - Bilingual	55	28	9	6	1	84	7	284
2014	Language requirement of position - Unilingual English	49	26	12	8	6	74	14	192
2014	Language requirement of position - Either English or French	23	55	17	6	0	78	6	16
2011	Language requirement of position - Bilingual	57	28	9	4	3	84	7	346
2011	Language requirement of position - Unilingual English	47	38	10	5	1	84	6	237
2011	Language requirement of position - Either English or French	59	24	6	12	0	82	12	17

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	26	4	4	3	89	7	275
2017	Language requirement of position - Unilingual English	52	29	10	7	3	81	9	197
2014	Language requirement of position - Bilingual	52	31	9	7	1	83	8	284
2014	Language requirement of position - Unilingual English	49	26	11	10	4	75	14	193
2014	Language requirement of position - Either English or French	29	55	17	0	0	83	0	16
2011	Language requirement of position - Bilingual	55	29	10	5	2	84	6	346
2011	Language requirement of position - Unilingual English	45	39	10	5	2	84	7	237
2011	Language requirement of position - Either English or French	53	24	12	6	6	77	12	17
2008	Language requirement of position - Bilingual	58	29	4	6	3	87	9	345
2008	Language requirement of position - Unilingual English	44	35	9	8	3	80	11	245
2008	Language requirement of position - Either English or French	57	25	4	11	4	82	14	28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	19	13	4	5	4	0	78	9	276
2017	Language requirement of position - Unilingual English	48	16	17	8	6	5	1	68	15	197
2014	Language requirement of position - Bilingual	53	19	14	8	3	3	0	73	12	284
2014	Language requirement of position - Unilingual English	47	22	10	7	10	3	1	71	18	193
2014	Language requirement of position - Either English or French	23	37	18	17	0	6	0	63	18	16
2011	Language requirement of position - Bilingual	51	23	11	6	5	3	0	77	12	347
2011	Language requirement of position - Unilingual English	46	28	13	7	4	2	0	75	12	239
2011	Language requirement of position - Either English or French	70	12	12	0	0	6	0	87	0	17
2008	Language requirement of position - Bilingual	48	21	14	9	4	3	0	72	14	345
2008	Language requirement of position - Unilingual English	37	23	13	16	7	3	0	62	24	246
2008	Language requirement of position - Either English or French	50	18	21	0	7	4	0	70	7	28

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	26	43	31	276
2017	Language requirement of position - Unilingual English	20	46	34	197
2014	Language requirement of position - Bilingual	22	38	40	284
2014	Language requirement of position - Unilingual English	19	51	30	193
2014	Language requirement of position - Either English or French	20	29	51	16
2011	Language requirement of position - Bilingual	17	50	33	348
2011	Language requirement of position - Unilingual English	15	56	28	239
2011	Language requirement of position - Either English or French	0	65	35	17

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	24	37	25	3	8	4	71
2017	Language requirement of position - Unilingual English	37	20	24	3	11	5	39
2014	Language requirement of position - Bilingual	14	43	24	10	9999	9	63
2014	Language requirement of position - Unilingual English	14	19	32	17	9999	18	35
2011	Language requirement of position - Bilingual	20	37	32	3	9999	8	60
2011	Language requirement of position - Unilingual English	33	16	35	5	9999	11	37

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	11	89	275
2017	Language requirement of position - Unilingual English	12	88	197
2014	Language requirement of position - Bilingual	13	87	283
2014	Language requirement of position - Unilingual English	16	84	193
2014	Language requirement of position - Either English or French	0	100	16

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	64	30
2017	Language requirement of position - Unilingual English	51	24
2014	Language requirement of position - Bilingual	40	37
2014	Language requirement of position - Unilingual English	46	31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	67	30
2017	Language requirement of position - Unilingual English	71	24
2014	Language requirement of position - Bilingual	81	37
2014	Language requirement of position - Unilingual English	70	31

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	30
2017	Language requirement of position - Unilingual English	24
2014	Language requirement of position - Bilingual	37
2014	Language requirement of position - Unilingual English	31

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	30
2017	Language requirement of position - Unilingual English	24
2014	Language requirement of position - Bilingual	37
2014	Language requirement of position - Unilingual English	31

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	30

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	30
2017	Language requirement of position - Unilingual English	45	24
2014	Language requirement of position - Bilingual	57	37
2014	Language requirement of position - Unilingual English	35	31

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	30
2017	Language requirement of position - Unilingual English	33	24
2014	Language requirement of position - Bilingual	59	37
2014	Language requirement of position - Unilingual English	25	31

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	30
2017	Language requirement of position - Unilingual English	34	24
2014	Language requirement of position - Bilingual	35	37
2014	Language requirement of position - Unilingual English	32	31

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	58	30
2017	Language requirement of position - Unilingual English	37	24
2014	Language requirement of position - Bilingual	42	37
2014	Language requirement of position - Unilingual English	45	31

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	30
2017	Language requirement of position - Unilingual English	21	24
2014	Language requirement of position - Bilingual	25	37
2014	Language requirement of position - Unilingual English	23	31

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	30
2017	Language requirement of position - Unilingual English	38	24
2014	Language requirement of position - Bilingual	49	37
2014	Language requirement of position - Unilingual English	61	31

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	30
2017	Language requirement of position - Unilingual English	38	24
2014	Language requirement of position - Bilingual	27	37
2014	Language requirement of position - Unilingual English	29	31

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	24
2014	Language requirement of position - Bilingual	0	37

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	43	30
2017	Language requirement of position - Unilingual English	29	24
2014	Language requirement of position - Bilingual	41	37
2014	Language requirement of position - Unilingual English	41	31

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	30
2017	Language requirement of position - Unilingual English	24	24
2014	Language requirement of position - Bilingual	35	37
2014	Language requirement of position - Unilingual English	25	31

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	30
2017	Language requirement of position - Unilingual English	40	24
2014	Language requirement of position - Bilingual	49	37
2014	Language requirement of position - Unilingual English	48	31

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	30
2014	Language requirement of position - Bilingual	21	37
2014	Language requirement of position - Unilingual English	26	31

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	24
2014	Language requirement of position - Bilingual	14	37

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	24
2014	Language requirement of position - Bilingual	0	37

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	30
2017	Language requirement of position - Unilingual English	41	24
2014	Language requirement of position - Bilingual	32	37
2014	Language requirement of position - Unilingual English	32	31

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	21	24

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	28
2014	Language requirement of position - Bilingual	13	37

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	24

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	28
2017	Language requirement of position - Unilingual English	0	24

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	28
2017	Language requirement of position - Unilingual English	25	24
2014	Language requirement of position - Bilingual	30	37
2014	Language requirement of position - Unilingual English	31	29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	24
2014	Language requirement of position - Unilingual English	0	29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	28
2017	Language requirement of position - Unilingual English	54	24
2014	Language requirement of position - Bilingual	54	37
2014	Language requirement of position - Unilingual English	48	29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	28
2017	Language requirement of position - Unilingual English	24
2014	Language requirement of position - Bilingual	37
2014	Language requirement of position - Unilingual English	29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	28
2017	Language requirement of position - Unilingual English	56	24
2014	Language requirement of position - Bilingual	65	37
2014	Language requirement of position - Unilingual English	65	29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	28
2017	Language requirement of position - Unilingual English	0	24

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	28
2014	Language requirement of position - Bilingual	22	37

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	94	6	30
2017	Language requirement of position - Unilingual English	100	0	23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	16	18	4	3	31	8	59	11	276
2017	Language requirement of position - Unilingual English	23	12	21	6	6	24	8	52	17	196
2014	Language requirement of position - Bilingual	22	17	16	6	6	27	7	59	17	284
2014	Language requirement of position - Unilingual English	23	15	24	3	6	22	8	53	12	193
2014	Language requirement of position - Either English or French	11	18	23	0	0	48	0	56	0	16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	34	12	3	3	6	1	80	7	275
2017	Language requirement of position - Unilingual English	39	25	13	7	5	10	1	72	13	197
2014	Language requirement of position - Bilingual	39	30	15	5	4	7	0	74	9	284
2014	Language requirement of position - Unilingual English	36	29	16	5	7	7	1	71	12	193
2014	Language requirement of position - Either English or French	22	36	17	0	0	26	0	78	0	16
2011	Language requirement of position - Bilingual	44	37	8	3	2	5	0	86	6	346
2011	Language requirement of position - Unilingual English	35	40	12	7	2	4	0	78	9	239
2011	Language requirement of position - Either English or French	47	30	12	0	12	0	0	76	12	17

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	41	7	3	0	1	11	88	4	276
2017	Language requirement of position - Unilingual English	33	51	7	4	0	1	3	88	5	196
2014	Language requirement of position - Bilingual	35	45	6	3	1	1	10	89	4	284
2014	Language requirement of position - Unilingual English	28	57	6	4	1	1	3	89	5	193
2014	Language requirement of position - Either English or French	33	35	6	0	6	0	20	85	7	16
2011	Language requirement of position - Bilingual	28	46	7	6	2	0	11	84	9	346
2011	Language requirement of position - Unilingual English	30	53	8	4	1	0	3	86	5	239
2011	Language requirement of position - Either English or French	24	53	18	0	0	0	6	81	0	17
2008	Language requirement of position - Bilingual	28	43	6	6	3	1	12	82	11	346
2008	Language requirement of position - Unilingual English	27	51	7	8	4	1	3	81	12	246
2008	Language requirement of position - Either English or French	36	39	7	7	7	0	4	78	15	28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	21	18	3	2	27	12	63	8	276
2017	Language requirement of position - Unilingual English	18	15	28	8	2	27	3	46	14	197
2014	Language requirement of position - Bilingual	16	18	20	5	2	26	12	55	12	283
2014	Language requirement of position - Unilingual English	13	17	25	8	7	20	10	43	20	193
2014	Language requirement of position - Either English or French	12	12	34	6	0	22	14	37	9	16
2011	Language requirement of position - Bilingual	13	25	23	5	3	23	9	56	11	345
2011	Language requirement of position - Unilingual English	13	25	34	5	5	17	2	47	11	239
2011	Language requirement of position - Either English or French	6	23	29	6	6	24	6	42	17	17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	24	7	1	1	9	11	88	2	276
2017	Language requirement of position - Unilingual English	47	32	8	3	0	7	3	87	3	196
2014	Language requirement of position - Bilingual	42	27	10	2	1	9	10	84	4	283
2014	Language requirement of position - Unilingual English	42	27	16	4	2	6	3	76	6	193
2014	Language requirement of position - Either English or French	11	18	23	0	0	28	20	56	0	16
2011	Language requirement of position - Bilingual	40	30	7	4	1	8	10	85	6	347
2011	Language requirement of position - Unilingual English	42	31	12	3	2	7	3	81	6	239
2011	Language requirement of position - Either English or French	35	29	12	0	0	18	6	84	0	17
2008	Language requirement of position - Bilingual	39	31	7	2	1	9	11	88	4	346
2008	Language requirement of position - Unilingual English	36	33	14	6	1	7	3	77	8	245
2008	Language requirement of position - Either English or French	29	50	14	0	4	0	4	81	4	28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	24	8	3	1	9	10	86	4	274
2017	Language requirement of position - Unilingual English	42	28	12	5	1	9	3	80	7	197
2014	Language requirement of position - Bilingual	39	27	14	1	0	10	9	81	2	283
2014	Language requirement of position - Unilingual English	41	26	13	5	4	7	3	75	10	192
2014	Language requirement of position - Either English or French	17	6	22	18	0	17	20	36	28	16
2011	Language requirement of position - Bilingual	37	31	8	2	1	12	9	86	4	345
2011	Language requirement of position - Unilingual English	38	34	15	2	2	5	3	79	5	239
2011	Language requirement of position - Either English or French	30	29	18	0	6	12	6	71	7	17
2008	Language requirement of position - Bilingual	43	29	6	4	2	7	9	85	7	344
2008	Language requirement of position - Unilingual English	35	35	12	8	4	4	2	74	13	246
2008	Language requirement of position - Either English or French	29	36	4	18	7	7	0	69	27	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	4	96	274
2017	Language requirement of position - Unilingual English	4	96	197
2014	Language requirement of position - Bilingual	3	97	283
2014	Language requirement of position - Unilingual English	5	95	193
2014	Language requirement of position - Either English or French	0	100	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	100	11
2014	Language requirement of position - Unilingual English	69	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	64	11
2014	Language requirement of position - Unilingual English	49	10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11
2014	Language requirement of position - Unilingual English	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	54	11
2014	Language requirement of position - Unilingual English	90	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	83	17	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	13	13	1	3	44	6	67	7	274
2017	Language requirement of position - Unilingual English	21	14	21	3	1	34	6	59	6	197
2014	Language requirement of position - Bilingual	23	14	16	2	0	40	6	67	4	284
2014	Language requirement of position - Unilingual English	26	12	24	2	1	28	7	59	5	193
2014	Language requirement of position - Either English or French	12	18	22	0	0	28	20	57	0	16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	33	10	1	3	8	2	84	5	273
2017	Language requirement of position - Unilingual English	38	29	15	3	2	13	1	77	5	197
2014	Language requirement of position - Bilingual	44	27	13	4	0	12	0	81	4	284
2014	Language requirement of position - Unilingual English	43	20	21	5	1	9	2	70	7	193
2014	Language requirement of position - Either English or French	23	28	17	0	0	12	20	76	0	16
2011	Language requirement of position - Bilingual	49	31	10	2	1	7	0	86	3	347
2011	Language requirement of position - Unilingual English	41	36	16	2	1	4	0	80	3	240
2011	Language requirement of position - Either English or French	58	24	6	6	6	0	0	82	12	17

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	25	10	7	6	0	1	77	13	274
2017	Language requirement of position - Unilingual English	52	23	17	5	2	1	1	76	6	195

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	29	33	15	7	0	0	46	21	276
2017	Language requirement of position - Unilingual English	30	35	23	8	5	0	0	65	12	196

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	36	23	11	5	1	1	59	17	276
2017	Language requirement of position - Unilingual English	36	36	18	6	3	0	0	72	10	196

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	25	24	16	8	1	2	50	25	274
2017	Language requirement of position - Unilingual English	37	32	20	8	3	0	0	69	11	196

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	30	12	4	2	0	5	81	6	274
2017	Language requirement of position - Unilingual English	60	23	9	2	2	0	5	88	3	196

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	35	20	6	6	0	0	68	12	275
2017	Language requirement of position - Unilingual English	36	37	19	4	3	0	1	73	7	194

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	32	19	8	5	0	0	68	14	275
2017	Language requirement of position - Unilingual English	29	32	23	11	5	0	1	61	16	195

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	39	21	12	8	0	0	59	20	274
2017	Language requirement of position - Unilingual English	27	37	19	12	5	0	1	64	17	195

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	31	19	7	7	0	0	66	15	275
2017	Language requirement of position - Unilingual English	30	37	15	11	5	1	1	68	16	195

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	33	25	10	4	0	0	60	14	275
2017	Language requirement of position - Unilingual English	37	36	17	6	3	0	0	73	9	195

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	18	7	2	3	0	2	88	5	275
2017	Language requirement of position - Unilingual English	70	16	9	1	2	0	2	88	3	196

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	78	9	4	3	2	2	2	91	4	275
2017	Language requirement of position - Unilingual English	77	13	6	1	0	1	1	92	2	197

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	30	6	3	1	0	1	89	5	275
2017	Language requirement of position - Unilingual English	66	23	9	1	0	0	1	90	1	197

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	21	9	5	3	0	2	83	8	275
2017	Language requirement of position - Unilingual English	67	15	12	2	2	0	1	83	5	196

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	16	6	2	0	0	29	89	3	274
2017	Language requirement of position - Unilingual English	59	8	4	1	0	0	28	93	1	197

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	21	3	3	1	1	4	93	4	273
2017	Language requirement of position - Unilingual English	76	14	5	1	1	0	2	93	2	195

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	75	16	5	1	1	0	1	92	2	275
2017	Language requirement of position - Unilingual English	67	21	5	1	4	0	2	90	5	197

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	28	11	4	3	0	1	82	7	275
2017	Language requirement of position - Unilingual English	54	29	11	2	2	0	2	84	4	197

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	43	34	8	3	0	0	55	11	276
2017	Language requirement of position - Unilingual English	17	45	29	6	3	0	0	62	9	197

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	16	45	23	10	0	0	33	23	276
2017	Language requirement of position - Unilingual English	3	12	43	34	8	0	0	43	15	197

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	41	6	3	0	0	0	90	4	275
2017	Language requirement of position - Unilingual English	50	37	8	3	2	1	0	88	5	196

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	45	11	5	4	1	0	80	10	275
2017	Language requirement of position - Unilingual English	37	36	13	10	4	0	0	73	14	197

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	16	84	276
2017	Language requirement of position - Unilingual English	13	87	196
2014	Language requirement of position - Bilingual	13	87	283
2014	Language requirement of position - Unilingual English	10	90	193
2014	Language requirement of position - Either English or French	0	100	16

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	79	21	43
2017	Language requirement of position - Unilingual English	81	19	26
2014	Language requirement of position - Bilingual	86	14	36
2014	Language requirement of position - Unilingual English	84	16	19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	35	3	6	3	89	8	34
2017	Language requirement of position - Unilingual English	77	23	0	0	0	100	0	21
2014	Language requirement of position - Bilingual	64	36	0	0	0	100	0	31
2014	Language requirement of position - Unilingual English	44	50	0	6	0	94	6	16

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	26	12	5	3	5	0	52	48	276
2017	Language requirement of position - Unilingual English	47	28	12	4	3	5	1	49	51	197

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	125
2017	Language requirement of position - Unilingual English	19	93

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	125
2017	Language requirement of position - Unilingual English	24	93

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	125
2017	Language requirement of position - Unilingual English	23	93

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	125
2017	Language requirement of position - Unilingual English	51	93

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	125
2017	Language requirement of position - Unilingual English	3	93

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	125
2017	Language requirement of position - Unilingual English	41	93

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	15	63	14	2	1	5	121
2017	Language requirement of position - Unilingual English	16	62	15	6	0	1	92

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	24	9	12	10	2	8	66	24	126
2017	Language requirement of position - Unilingual English	37	30	14	9	4	1	6	71	14	94

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	11	8	8	18	6	45	31	52	125
2017	Language requirement of position - Unilingual English	10	13	14	11	11	4	37	39	37	94

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)