2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 42 4 9 3 0 0 84 12 293
2017 First official language - French 56 35 4 4 1 0 0 91 5 187
2014 First official language - English 43 39 4 10 4 0 0 82 15 306
2014 First official language - French 59 33 3 2 2 0 0 92 5 189
2011 First official language - English 61 32 3 4 1 0 0 93 5 364
2011 First official language - French 64 32 1 3 0 0 0 96 3 238
2008 First official language - English 67 27 2 3 1 0 0 94 4 403
2008 First official language - French 70 26 2 2 0 0 0 95 2 218

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 9 2 0 1 1 1 96 2 292
2017 First official language - French 75 18 5 0 2 0 0 93 2 186
2014 First official language - English 81 12 3 1 1 1 2 95 2 306
2014 First official language - French 72 22 3 3 0 0 0 95 3 189
2011 First official language - English 87 9 1 1 1 1 2 98 1 365
2011 First official language - French 73 19 2 5 1 0 0 92 6 238
2008 First official language - English 91 6 1 0 0 0 0 98 1 403
2008 First official language - French 74 21 2 1 1 0 0 95 3 218

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 10 2 0 1 0 1 97 1 293
2017 First official language - French 64 25 4 6 2 0 0 89 7 187
2014 First official language - English 81 11 2 1 1 0 3 96 2 306
2014 First official language - French 61 22 5 9 3 0 0 83 11 189
2011 First official language - English 81 11 3 2 0 0 2 94 2 365
2011 First official language - French 55 29 5 8 2 0 0 84 11 237
2008 First official language - English 83 12 1 1 1 0 0 96 3 403
2008 First official language - French 57 29 2 8 3 0 0 86 11 218

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 27 4 6 1 0 0 89 7 293
2017 First official language - French 62 27 5 5 1 0 0 89 6 187
2014 First official language - English 66 25 2 5 3 0 0 91 7 306
2014 First official language - French 67 24 3 5 2 0 0 91 7 189
2011 First official language - English 66 26 3 4 1 0 0 92 5 362
2011 First official language - French 66 27 3 2 1 0 0 94 3 236

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 41 8 12 3 0 0 78 14 293
2017 First official language - French 43 39 7 8 2 0 0 82 10 186
2014 First official language - English 39 37 9 11 3 0 0 76 15 306
2014 First official language - French 40 43 6 7 3 0 1 84 10 189
2011 First official language - English 50 35 7 5 3 0 0 85 8 364
2011 First official language - French 48 34 9 7 1 0 0 83 8 235
2008 First official language - English 44 36 9 7 2 0 1 81 9 403
2008 First official language - French 49 33 9 7 2 0 0 83 9 218

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 33 5 4 3 0 0 87 8 293
2017 First official language - French 56 31 7 4 2 0 0 87 6 187
2014 First official language - English 53 33 5 6 3 0 0 86 9 306
2014 First official language - French 49 31 10 6 3 1 0 80 10 189
2011 First official language - English 59 26 9 4 2 0 0 85 6 365
2011 First official language - French 57 28 7 4 3 0 0 85 8 238
2008 First official language - English 47 40 7 4 2 0 0 87 6 403
2008 First official language - French 51 34 6 7 2 0 0 85 9 218

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 28 3 4 2 0 0 91 6 293
2017 First official language - French 61 28 6 4 2 0 0 89 5 187
2014 First official language - English 60 32 4 2 2 0 0 92 4 306
2014 First official language - French 55 32 5 5 3 0 0 87 9 189
2011 First official language - English 58 36 4 2 1 0 0 94 3 364
2011 First official language - French 60 30 5 2 2 0 0 91 4 237
2008 First official language - English 56 35 3 5 1 0 0 91 6 403
2008 First official language - French 55 33 4 5 4 0 0 88 8 218

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 26 3 2 1 0 1 94 3 292
2017 First official language - French 65 30 3 2 1 0 0 95 2 187
2014 First official language - English 63 28 6 2 1 0 1 91 3 306
2014 First official language - French 73 23 2 1 1 0 0 96 2 189

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 28 4 2 3 1 0 91 5 292
2017 First official language - French 63 26 5 4 2 0 0 89 6 187
2014 First official language - English 51 30 8 6 3 1 0 82 9 306
2014 First official language - French 55 28 7 6 4 1 0 83 10 189
2011 First official language - English 54 35 5 5 1 0 0 88 6 363
2011 First official language - French 53 33 8 5 2 0 0 86 6 237

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 17 11 14 8 0 11 63 25 293
2017 First official language - French 42 23 11 6 5 1 12 76 12 187
2014 First official language - English 31 24 15 10 8 2 10 63 20 306
2014 First official language - French 38 21 10 14 5 2 9 67 22 189
2011 First official language - English 32 27 10 9 11 1 10 66 22 365
2011 First official language - French 32 26 13 11 9 0 9 64 22 236
2008 First official language - English 29 29 9 14 12 1 6 62 28 403
2008 First official language - French 38 23 9 14 4 0 12 70 20 218

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 38 6 7 4 0 0 84 11 290
2017 First official language - French 46 39 7 4 5 0 0 84 9 187
2014 First official language - English 40 39 9 9 3 0 0 80 12 306
2014 First official language - French 41 36 11 7 4 0 0 77 12 189
2011 First official language - English 48 37 7 5 3 0 0 86 8 363
2011 First official language - French 51 35 7 4 2 0 0 86 6 235
2008 First official language - English 45 37 8 7 3 0 0 82 9 399
2008 First official language - French 49 33 10 6 2 0 0 82 8 218

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 28 15 12 8 0 0 65 20 291
2017 First official language - French 42 34 10 9 5 0 0 76 14 187
2014 First official language - English 31 33 17 11 8 0 0 64 19 306
2014 First official language - French 32 40 10 14 4 0 0 71 19 189
2011 First official language - English 34 36 12 12 7 0 0 70 18 362
2011 First official language - French 34 36 12 12 5 0 0 71 17 238

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 40 9 9 4 0 0 78 13 292
2017 First official language - French 45 35 8 9 3 0 0 80 11 187

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 33 6 3 2 0 0 88 6 290
2017 First official language - French 51 39 7 2 3 0 0 89 4 187
2014 First official language - English 51 34 9 5 2 0 0 85 6 306
2014 First official language - French 52 35 9 3 1 0 0 87 4 189
2011 First official language - English 51 37 7 3 1 0 0 88 4 362
2011 First official language - French 48 41 6 4 0 0 0 90 4 237
2008 First official language - English 58 32 5 3 2 0 0 90 5 403
2008 First official language - French 57 33 6 2 1 0 0 90 4 218

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 36 10 10 7 0 0 73 17 291
2017 First official language - French 45 35 9 7 4 0 0 80 11 187

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 24 4 3 1 0 0 92 4 290
2017 First official language - French 60 32 5 2 1 0 0 91 3 187
2014 First official language - English 68 23 7 1 0 0 0 91 2 306
2014 First official language - French 72 20 6 2 0 0 0 92 2 189
2011 First official language - English 68 26 4 1 0 0 0 95 2 365
2011 First official language - French 70 24 3 1 0 0 0 95 2 237

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 36 10 8 6 0 0 77 14 290
2017 First official language - French 50 35 7 5 4 0 0 84 9 187
2014 First official language - English 32 43 11 12 3 0 0 74 15 306
2014 First official language - French 41 38 11 7 4 0 0 79 10 189
2011 First official language - English 40 41 5 12 2 0 0 81 14 362
2011 First official language - French 44 37 10 6 3 0 0 81 9 236

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 32 12 8 4 0 0 76 12 291
2017 First official language - French 50 35 9 3 3 0 1 85 6 187
2014 First official language - English 41 34 10 11 4 0 0 75 15 306
2014 First official language - French 46 33 16 4 2 0 0 78 6 189

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 35 7 9 3 1 0 81 12 291
2017 First official language - French 51 36 7 4 3 0 0 86 6 187
2014 First official language - English 40 32 12 12 3 1 0 73 15 306
2014 First official language - French 48 35 11 5 2 0 0 82 7 189
2011 First official language - English 53 34 7 4 1 1 0 88 5 363
2011 First official language - French 48 40 8 3 0 0 0 89 3 236

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 37 4 3 3 0 0 90 5 290
2017 First official language - French 53 32 7 6 2 0 1 85 8 186
2014 First official language - English 49 32 12 5 2 0 0 81 7 306
2014 First official language - French 56 25 11 6 1 0 0 81 8 189
2011 First official language - English 54 37 4 1 3 0 0 91 4 364
2011 First official language - French 57 33 5 4 1 0 0 90 5 237
2008 First official language - English 53 38 3 4 2 0 0 91 5 403
2008 First official language - French 55 34 6 4 1 0 0 89 5 217

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 40 11 6 2 0 0 80 9 292
2017 First official language - French 40 37 15 5 3 0 0 77 8 187
2014 First official language - English 34 39 16 8 3 0 0 73 11 306
2014 First official language - French 35 37 16 8 4 0 0 72 12 189
2011 First official language - English 38 35 19 6 2 0 0 73 8 361
2011 First official language - French 37 38 20 4 1 0 0 75 5 238
2008 First official language - English 32 40 19 5 4 0 0 72 9 403
2008 First official language - French 34 35 22 5 3 0 1 70 8 218

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 18 41 21 10 0 1 31 27 292
2017 First official language - French 10 24 39 16 8 2 1 25 35 186
2014 First official language - English 4 20 40 24 10 0 2 34 25 305
2014 First official language - French 6 23 36 22 11 0 2 33 30 189
2011 First official language - English 4 20 38 23 13 1 1 37 24 363
2011 First official language - French 5 25 34 22 11 0 3 34 31 238
2008 First official language - English 6 17 41 24 8 1 2 33 24 402
2008 First official language - French 6 21 35 20 16 1 1 37 28 218

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 10 26 32 24 0 1 57 17 290
2017 First official language - French 8 10 33 25 21 1 2 48 19 184
2014 First official language - English 5 17 28 33 14 1 2 48 23 305
2014 First official language - French 11 12 29 26 18 1 3 46 24 189
2011 First official language - English 4 10 29 29 26 1 2 56 15 360
2011 First official language - French 7 13 29 26 21 2 3 49 20 237
2008 First official language - English 6 10 25 35 21 0 2 58 16 401
2008 First official language - French 5 12 20 37 21 2 2 61 18 218

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 24 31 11 7 0 1 19 50 291
2017 First official language - French 15 31 30 13 8 1 2 22 47 186
2014 First official language - English 17 25 33 14 7 0 3 22 44 304
2014 First official language - French 14 22 36 15 11 0 3 27 37 189
2011 First official language - English 10 17 39 19 13 0 2 33 27 363
2011 First official language - French 12 25 36 15 9 0 3 25 39 234
2008 First official language - English 10 20 33 25 8 0 3 34 32 402
2008 First official language - French 12 24 31 18 13 1 1 31 37 218

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 10 34 33 14 0 1 48 18 293
2017 First official language - French 7 17 39 25 9 1 1 36 24 186
2014 First official language - English 4 10 41 31 12 0 1 44 14 302
2014 First official language - French 6 14 43 24 11 0 2 36 21 189
2011 First official language - English 5 11 34 34 15 0 1 50 16 361
2011 First official language - French 6 16 42 23 10 0 2 34 23 237
2008 First official language - English 6 12 36 30 15 0 2 45 18 400
2008 First official language - French 4 18 32 30 13 0 2 44 23 218

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 19 31 24 13 1 2 37 31 292
2017 First official language - French 14 27 33 17 6 2 1 24 42 186
2014 First official language - English 16 25 33 16 8 0 2 24 42 304
2014 First official language - French 20 29 29 13 7 1 1 20 50 189
2011 First official language - English 9 21 32 22 14 0 1 37 30 361
2011 First official language - French 13 23 30 18 12 0 4 31 38 237
2008 First official language - English 8 15 32 28 14 0 2 43 24 401
2008 First official language - French 9 21 28 25 15 0 1 41 30 218

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 10 27 30 24 1 4 57 15 292
2017 First official language - French 7 11 28 33 15 3 2 51 20 185
2014 First official language - English 4 11 27 32 22 1 2 56 15 305
2014 First official language - French 8 17 24 26 20 1 4 48 26 189
2011 First official language - English 3 7 24 37 25 1 3 65 11 361
2011 First official language - French 5 10 30 28 23 0 4 54 15 235
2008 First official language - English 6 12 24 31 24 1 3 56 19 400
2008 First official language - French 7 19 26 27 16 1 4 45 27 218

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 22 32 17 7 1 2 25 41 291
2017 First official language - French 12 19 32 26 7 1 2 34 32 185
2014 First official language - English 18 23 31 16 9 1 2 25 42 305
2014 First official language - French 10 18 39 20 10 1 2 31 29 189
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 8 3 1 0 0 6 96 1 293
2017 First official language - French 72 14 4 6 3 0 0 87 9 187
2014 First official language - English 82 8 4 1 0 0 6 95 1 306
2014 First official language - French 73 16 3 6 2 0 1 89 9 189
2011 First official language - English 81 9 3 2 0 0 5 94 3 360
2011 First official language - French 65 23 5 4 2 0 0 88 6 238
2008 First official language - English 79 9 4 2 1 0 5 93 3 402
2008 First official language - French 62 22 4 8 2 0 2 86 10 218

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 30 14 9 6 5 2 69 17 293
2017 First official language - French 34 31 16 5 5 6 3 73 10 187
2014 First official language - English 35 29 15 9 5 2 4 69 15 306
2014 First official language - French 42 25 12 8 6 2 4 71 16 189

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 28 7 8 8 0 0 76 16 293
2017 First official language - French 54 36 3 4 3 1 0 90 8 186
2014 First official language - English 47 29 8 9 6 0 1 77 15 306
2014 First official language - French 55 24 7 9 4 0 1 80 13 189

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 32 9 8 6 1 1 76 14 293
2017 First official language - French 48 38 6 4 2 1 1 87 7 187
2014 First official language - English 43 31 10 9 4 2 2 76 13 306
2014 First official language - French 44 39 4 9 3 0 1 83 12 189
2011 First official language - English 40 36 6 12 4 1 0 77 16 361
2011 First official language - French 40 35 12 7 5 1 0 75 13 237
2008 First official language - English 42 33 8 11 5 1 0 76 16 402
2008 First official language - French 43 35 7 11 3 1 0 79 13 218

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 25 12 12 8 4 1 66 21 293
2017 First official language - French 45 33 6 6 3 7 1 83 10 187
2014 First official language - English 38 26 11 12 7 4 3 69 20 306
2014 First official language - French 40 28 12 11 4 3 2 71 16 189
2011 First official language - English 39 27 10 15 7 3 0 68 22 364
2011 First official language - French 36 28 13 9 6 5 2 69 17 237
2008 First official language - English 38 26 10 14 8 4 0 67 23 403
2008 First official language - French 44 28 10 9 5 5 1 75 15 218

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 20 14 19 11 15 2 47 36 292
2017 First official language - French 17 29 17 7 8 16 5 59 19 187
2014 First official language - English 15 24 16 17 13 11 3 46 35 306
2014 First official language - French 20 25 16 14 11 10 4 53 29 189

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 32 5 6 2 0 0 87 8 292
2017 First official language - French 58 32 4 3 2 0 0 90 6 186
2014 First official language - English 49 35 6 8 2 0 0 84 10 306
2014 First official language - French 59 28 5 6 1 0 0 87 7 189
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 34 9 6 3 0 0 82 9 293
2017 First official language - French 52 33 10 3 2 0 1 85 5 186
2014 First official language - English 45 31 9 9 5 0 1 77 14 306
2014 First official language - French 45 31 14 6 4 1 0 76 10 189
2011 First official language - English 47 31 9 9 4 0 0 78 13 364
2011 First official language - French 45 30 13 10 2 0 0 74 13 237
2008 First official language - English 38 35 8 10 8 1 0 74 18 402
2008 First official language - French 47 33 9 6 5 0 0 80 11 218

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 23 7 7 2 2 0 83 10 293
2017 First official language - French 59 28 8 2 2 1 1 88 4 187
2014 First official language - English 55 27 11 4 2 1 1 83 7 306
2014 First official language - French 56 25 9 6 2 2 0 82 9 189
2011 First official language - English 56 24 8 6 4 1 1 82 10 363
2011 First official language - French 51 25 13 6 3 2 0 78 9 238
2008 First official language - English 49 26 10 8 4 2 0 77 13 402
2008 First official language - French 55 28 10 2 5 1 0 83 7 218

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 32 7 7 5 0 0 81 12 292
2017 First official language - French 55 29 8 4 3 0 1 85 7 187
2014 First official language - English 52 25 10 9 3 0 1 77 13 305
2014 First official language - French 53 28 7 9 3 1 0 82 12 189
2011 First official language - English 49 29 8 8 5 0 0 78 13 365
2011 First official language - French 45 32 11 8 4 0 0 77 12 237
2008 First official language - English 40 32 9 11 7 1 0 74 18 403
2008 First official language - French 50 28 10 6 6 0 0 78 12 218

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 88 4 2 0 0 0 6 98 0 292
2017 First official language - French 84 9 3 2 1 0 1 94 3 187
2014 First official language - English 80 9 3 0 1 0 7 96 1 306
2014 First official language - French 80 13 2 2 2 1 0 94 4 189
2011 First official language - English 86 5 3 1 0 0 5 95 1 364
2011 First official language - French 73 15 4 6 2 0 0 88 8 237
2008 First official language - English 84 6 2 1 1 0 5 96 2 401
2008 First official language - French 72 12 4 7 4 0 0 85 11 218

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 20 6 4 2 5 5 87 6 293
2017 First official language - French 54 23 7 2 2 4 8 87 4 187
2014 First official language - English 53 21 8 5 4 4 6 82 10 306
2014 First official language - French 52 20 11 3 4 3 8 80 8 189
2011 First official language - English 45 28 11 5 3 4 4 79 9 364
2011 First official language - French 43 27 12 7 3 3 5 76 12 238

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 24 6 6 4 0 0 84 10 293
2017 First official language - French 68 21 7 2 3 0 0 89 4 187

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 22 7 4 2 1 0 87 6 293
2017 First official language - French 70 19 5 3 2 1 0 90 5 187

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 26 7 5 2 0 1 86 7 293
2017 First official language - French 65 21 8 3 3 0 0 86 6 187
2014 First official language - English 57 23 8 6 5 0 1 81 11 306
2014 First official language - French 59 25 8 5 3 1 0 84 8 189
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 27 5 11 4 1 5 80 15 86
2017 First official language - French 36 38 6 4 0 4 10 87 5 47
2014 First official language - English 37 37 11 5 6 0 4 77 12 93
2014 First official language - French 44 21 15 9 0 4 7 73 10 48

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 31 10 8 6 2 0 75 14 293
2017 First official language - French 39 40 9 5 5 2 0 81 10 187
2014 First official language - English 34 33 12 11 8 2 0 68 20 306
2014 First official language - French 41 33 13 7 4 2 0 75 11 189
2011 First official language - English 34 33 13 12 7 1 0 68 19 363
2011 First official language - French 34 38 13 7 4 3 0 75 11 237

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 34 10 6 7 0 0 76 14 291
2017 First official language - French 35 41 13 5 5 1 0 76 11 187
2014 First official language - English 33 34 11 11 9 1 1 69 21 306
2014 First official language - French 38 33 13 11 4 1 0 72 15 189
2011 First official language - English 36 34 13 8 7 1 0 71 16 362
2011 First official language - French 33 38 17 9 3 1 0 71 12 237
2008 First official language - English 36 33 13 8 8 1 0 70 16 401
2008 First official language - French 41 39 6 8 5 0 0 81 13 218

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 34 13 13 8 3 0 65 22 292
2017 First official language - French 24 43 16 8 6 3 0 69 15 187
2014 First official language - English 24 36 15 16 8 2 0 61 25 305
2014 First official language - French 31 31 19 13 5 2 0 63 18 189
2011 First official language - English 22 39 14 17 6 3 0 62 24 362
2011 First official language - French 20 42 21 10 3 3 0 64 14 235
2008 First official language - English 21 44 13 12 6 4 0 68 19 403
2008 First official language - French 30 42 8 12 6 2 0 73 18 218

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 31 11 10 10 2 0 68 21 291
2017 First official language - French 37 36 10 8 5 4 0 75 14 187
2014 First official language - English 32 27 15 11 11 3 0 61 23 306
2014 First official language - French 37 33 14 11 4 2 0 71 15 188
2011 First official language - English 31 32 16 10 8 3 0 66 18 365
2011 First official language - French 27 39 17 8 3 5 0 70 12 236
2008 First official language - English 31 37 9 12 6 5 0 72 19 401
2008 First official language - French 40 33 12 6 5 4 0 77 11 218

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 32 12 16 11 2 0 61 28 291
2017 First official language - French 28 38 15 11 8 0 0 66 19 187
2014 First official language - English 21 34 12 20 10 2 0 56 31 305
2014 First official language - French 29 32 18 13 6 1 0 62 19 189
2011 First official language - English 19 38 14 20 8 1 0 58 28 365
2011 First official language - French 18 41 17 14 8 2 0 60 22 237
2008 First official language - English 21 39 12 17 10 1 0 61 27 403
2008 First official language - French 27 43 12 10 7 1 0 70 17 218
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 41 10 9 3 0 0 77 12 293
2017 First official language - French 42 41 7 6 4 0 0 83 9 187
2014 First official language - English 38 40 10 8 3 1 0 79 12 306
2014 First official language - French 40 40 11 6 3 0 0 80 8 189
2011 First official language - English 34 47 8 9 3 1 0 81 12 364
2011 First official language - French 38 40 9 9 3 1 0 79 12 235

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 31 6 1 0 2 0 93 1 293
2017 First official language - French 52 42 3 1 1 1 0 95 2 187
2014 First official language - English 55 36 4 3 0 2 0 93 3 306
2014 First official language - French 53 34 8 2 0 2 1 90 2 189
2011 First official language - English 50 37 7 5 1 1 0 88 5 364
2011 First official language - French 44 44 7 2 1 3 0 90 3 234

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 33 8 7 3 1 1 83 10 293
2017 First official language - French 44 41 6 5 2 1 1 87 7 187
2014 First official language - English 47 31 8 7 4 2 1 80 12 306
2014 First official language - French 52 30 10 4 2 2 1 84 6 189
2011 First official language - English 51 27 8 7 5 2 1 80 12 363
2011 First official language - French 47 32 7 6 4 4 0 82 10 235
2008 First official language - English 42 33 11 7 5 2 0 76 13 403
2008 First official language - French 43 37 8 5 5 2 1 82 10 218

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 34 16 9 5 1 0 69 14 292
2017 First official language - French 32 41 11 7 3 4 2 78 11 187
2014 First official language - English 37 37 14 5 4 2 1 76 10 306
2014 First official language - French 38 34 22 6 0 1 0 73 6 189
2011 First official language - English 33 38 16 6 4 2 0 72 11 362
2011 First official language - French 33 41 13 6 2 4 1 78 9 236

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 21 15 15 15 6 4 51 33 292
2017 First official language - French 22 18 16 15 13 11 4 47 34 186
2014 First official language - English 19 29 13 16 14 7 2 52 33 306
2014 First official language - French 20 20 22 15 16 4 2 44 33 188
2011 First official language - English 19 22 21 14 14 6 2 45 31 361
2011 First official language - French 19 19 19 18 11 10 3 44 34 236

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 10 2 1 0 1 7 97 1 291
2017 First official language - French 69 18 6 4 2 1 0 88 6 187
2014 First official language - English 75 11 5 1 1 1 7 93 1 306
2014 First official language - French 71 16 3 6 2 1 0 88 8 189

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 8 1 0 0 2 5 98 0 291
2017 First official language - French 74 19 1 3 1 1 2 95 4 187
2014 First official language - English 77 12 3 1 0 1 5 96 1 306
2014 First official language - French 81 14 2 2 0 1 0 96 2 189
2011 First official language - English 84 10 2 1 0 2 2 98 1 362
2011 First official language - French 66 20 4 4 0 3 3 91 4 237
2008 First official language - English 83 10 4 1 0 1 2 95 1 403
2008 First official language - French 74 20 2 3 0 0 1 95 3 218

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 33 8 10 6 1 1 76 16 293
2017 First official language - French 47 38 7 3 2 2 0 87 5 187
2014 First official language - English 35 32 12 10 7 2 1 69 18 306
2014 First official language - French 41 33 11 7 6 2 0 75 13 189
2011 First official language - English 49 32 6 8 5 1 0 82 13 365
2011 First official language - French 46 35 11 5 1 1 0 82 7 238
2008 First official language - English 45 35 8 6 5 0 0 81 11 403
2008 First official language - French 58 28 6 5 2 0 0 87 7 218

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 21 9 20 18 2 3 51 39 292
2017 First official language - French 29 30 16 12 7 2 3 62 21 187
2014 First official language - English 21 23 13 17 20 2 3 47 39 306
2014 First official language - French 24 28 14 15 18 1 1 52 34 189
2011 First official language - English 16 29 13 17 23 0 1 46 41 364
2011 First official language - French 20 28 18 17 14 2 2 50 32 238
2008 First official language - English 16 32 11 19 20 0 1 49 39 403
2008 First official language - French 26 31 13 17 10 1 1 59 27 217

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 35 14 7 7 2 0 72 14 292
2017 First official language - French 31 45 12 5 3 4 1 79 9 187

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 29 15 4 3 2 1 77 8 292
2017 First official language - French 53 33 6 2 3 3 0 89 5 187
2014 First official language - English 44 31 15 4 3 3 0 78 7 305
2014 First official language - French 59 26 7 5 1 3 0 87 5 189

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 37 10 4 2 1 0 84 6 292
2017 First official language - French 54 35 4 4 2 1 0 89 6 187
2014 First official language - English 47 30 11 6 3 2 0 79 9 306
2014 First official language - French 61 27 6 3 1 2 0 90 4 189
2011 First official language - English 42 36 12 6 1 2 0 81 7 363
2011 First official language - French 46 41 8 3 2 0 0 87 5 237

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 29 5 6 3 0 0 86 8 293
2017 First official language - French 62 29 4 3 2 0 0 91 5 187
2014 First official language - English 55 31 7 5 3 0 0 86 8 305
2014 First official language - French 65 26 6 3 1 1 0 91 3 189
2011 First official language - English 52 36 7 4 2 0 0 88 5 363
2011 First official language - French 56 31 9 3 1 0 0 87 5 237
2008 First official language - English 48 37 7 5 3 0 0 85 8 403
2008 First official language - French 56 36 3 2 2 0 0 93 4 218

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 30 8 5 3 0 0 84 8 293
2017 First official language - French 62 26 6 3 3 0 0 88 6 186
2014 First official language - English 48 29 12 7 4 0 0 77 11 306
2014 First official language - French 58 26 9 6 1 0 0 84 7 188
2011 First official language - English 48 36 9 5 2 0 0 84 7 360
2011 First official language - French 58 25 10 4 2 0 0 83 7 238

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 28 8 7 2 0 0 83 9 293
2017 First official language - French 63 25 4 4 3 0 0 89 8 186
2014 First official language - English 48 30 10 8 3 0 0 78 12 306
2014 First official language - French 53 30 9 8 1 0 0 83 8 189
2011 First official language - English 47 35 11 5 3 0 0 82 7 359
2011 First official language - French 55 30 9 5 2 0 0 85 6 238
2008 First official language - English 49 32 7 9 3 0 0 81 12 402
2008 First official language - French 59 31 5 4 2 0 0 89 6 218

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 17 15 6 6 6 1 72 13 293
2017 First official language - French 55 19 13 5 5 3 0 77 10 187
2014 First official language - English 46 21 13 8 8 2 1 69 17 306
2014 First official language - French 56 18 13 8 2 3 0 76 11 189
2011 First official language - English 48 24 13 7 5 3 0 75 12 363
2011 First official language - French 52 24 11 6 5 2 0 77 12 237
2008 First official language - English 40 22 14 14 6 4 0 65 21 403
2008 First official language - French 51 20 14 7 5 2 0 73 12 218
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 23 44 34 293
2017 First official language - French 26 46 29 187
2014 First official language - English 19 46 35 306
2014 First official language - French 23 38 39 189
2011 First official language - English 15 54 31 364
2011 First official language - French 18 50 32 237

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 31 25 26 3 12 3 66
2017 First official language - French 23 36 21 2 11 6 47
2014 First official language - English 14 31 27 14 9999 15 57
2014 First official language - French 14 42 25 10 9999 9 43
2011 First official language - English 26 31 31 7 9999 5 55
2011 First official language - French 21 28 36 0 9999 14 42
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 13 87 292
2017 First official language - French 10 90 187
2014 First official language - English 14 86 305
2014 First official language - French 13 87 189

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 38
2017 First official language - French 74 18
2014 First official language - English 44 44
2014 First official language - French 44 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 75 38
2017 First official language - French 54 18
2014 First official language - English 72 44
2014 First official language - French 80 25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 38
2017 First official language - French 0 18
2014 First official language - English 0 44
2014 First official language - French 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 38
2017 First official language - French 0 18
2014 First official language - English 0 44
2014 First official language - French 0 25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 38
2017 First official language - French 50 18
2014 First official language - English 50 44
2014 First official language - French 40 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 38
2017 First official language - French 38 18
2014 First official language - English 38 44
2014 First official language - French 52 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 38
2017 First official language - French 47 18
2014 First official language - English 34 44
2014 First official language - French 33 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 38
2017 First official language - French 50 18
2014 First official language - English 43 44
2014 First official language - French 41 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 38
2014 First official language - English 25 44
2014 First official language - French 21 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 38
2017 First official language - French 71 18
2014 First official language - English 55 44
2014 First official language - French 52 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 38
2017 First official language - French 50 18
2014 First official language - English 32 44
2014 First official language - French 20 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 38
2014 First official language - French 0 25

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 38
2017 First official language - French 39 18
2014 First official language - English 41 44
2014 First official language - French 40 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 38
2017 First official language - French 27 18
2014 First official language - English 36 44
2014 First official language - French 20 25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 38
2014 First official language - English 12 44
2014 First official language - French 29 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 38
2017 First official language - French 55 18
2014 First official language - English 46 44
2014 First official language - French 52 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 38
2014 First official language - English 25 44
2014 First official language - French 23 25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 38

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 38
2014 First official language - French 0 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 38
2017 First official language - French 27 18
2014 First official language - English 32 44
2014 First official language - French 32 25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 38
2017 First official language - French 0 16

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 38
2014 First official language - English 14 42

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 38
2017 First official language - French 0 16
2014 First official language - French 0 25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 38
2017 First official language - French 36 16
2014 First official language - English 36 42
2014 First official language - French 24 25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 38
2017 First official language - French 36 16
2014 First official language - English 52 42
2014 First official language - French 52 25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 38
2017 First official language - French 0 16
2014 First official language - English 0 42
2014 First official language - French 0 25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 38
2017 First official language - French 69 16
2014 First official language - English 69 42
2014 First official language - French 60 25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 38
2017 First official language - French 0 16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 98 2 37
2017 First official language - French 95 5 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 14 21 5 5 25 7 55 14 292
2017 First official language - French 18 14 17 4 4 34 9 56 14 187
2014 First official language - English 22 14 21 4 6 26 7 54 14 306
2014 First official language - French 22 18 17 5 5 26 7 60 15 189

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 26 12 5 5 8 1 75 11 293
2017 First official language - French 37 36 12 3 4 8 1 79 7 186
2014 First official language - English 34 31 17 5 6 7 1 71 11 306
2014 First official language - French 42 27 15 4 3 9 0 76 8 189
2011 First official language - English 36 40 11 6 2 5 0 80 8 363
2011 First official language - French 46 36 9 3 3 3 0 85 6 236
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 46 7 5 1 1 7 87 6 292
2017 First official language - French 35 43 9 3 0 1 9 87 3 187
2014 First official language - English 26 53 6 4 2 2 7 87 6 306
2014 First official language - French 41 43 7 2 0 1 6 90 2 189
2011 First official language - English 27 51 8 4 1 0 8 86 6 363
2011 First official language - French 31 46 8 7 1 0 8 83 9 236
2008 First official language - English 28 47 5 7 4 0 7 82 12 403
2008 First official language - French 28 45 8 6 2 2 9 81 10 218

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 16 25 7 2 27 5 49 14 293
2017 First official language - French 18 22 17 2 2 27 12 66 6 187
2014 First official language - English 12 16 23 8 6 23 12 44 20 305
2014 First official language - French 18 20 22 4 2 25 10 59 8 189
2011 First official language - English 13 24 31 6 5 16 5 47 13 362
2011 First official language - French 12 27 21 4 2 27 7 59 9 237

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 26 9 3 0 8 7 85 4 292
2017 First official language - French 47 29 7 1 1 8 9 91 1 187
2014 First official language - English 36 26 16 3 1 10 7 75 6 305
2014 First official language - French 49 28 9 2 2 5 6 86 4 189
2011 First official language - English 40 29 11 3 2 7 7 81 6 363
2011 First official language - French 41 32 6 4 1 8 8 86 6 237
2008 First official language - English 36 34 10 4 1 7 7 81 7 402
2008 First official language - French 41 32 8 1 2 8 8 86 4 218

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 26 10 4 1 10 7 81 7 293
2017 First official language - French 46 26 9 2 1 7 8 85 4 185
2014 First official language - English 36 24 14 5 3 10 7 73 10 304
2014 First official language - French 45 28 14 0 0 7 6 83 1 189
2011 First official language - English 36 32 13 2 3 7 7 79 5 362
2011 First official language - French 37 32 8 2 1 12 7 86 4 237
2008 First official language - English 34 34 9 7 4 5 6 77 13 402
2008 First official language - French 47 28 7 4 1 7 5 85 6 217
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 4 96 291
2017 First official language - French 4 96 186
2014 First official language - English 5 95 304

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 100 11
2014 First official language - English 65 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2014 First official language - English 0 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 10
2014 First official language - English 0 15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 64 11
2014 First official language - English 52 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 11
2014 First official language - English 60 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11
2014 First official language - English 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 83 11
2014 First official language - English 88 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 92 8 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 16 17 2 1 36 6 64 6 291
2017 First official language - French 19 10 15 1 3 46 6 60 9 187
2014 First official language - English 25 12 21 2 1 31 7 62 4 306
2014 First official language - French 21 14 16 2 0 40 5 66 4 189

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 28 14 2 2 12 1 79 5 291
2017 First official language - French 40 37 10 1 4 8 1 84 5 186
2014 First official language - English 42 23 18 5 1 10 2 73 6 306
2014 First official language - French 44 27 13 3 0 12 0 81 4 189
2011 First official language - English 44 33 15 3 1 4 0 81 4 364
2011 First official language - French 48 32 10 2 1 8 0 87 3 238
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 24 15 5 2 1 1 78 7 289
2017 First official language - French 47 23 12 8 7 0 2 72 16 187

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 34 24 12 5 0 0 59 17 292
2017 First official language - French 17 27 36 13 7 0 0 44 20 187

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 33 19 9 4 0 1 68 13 292
2017 First official language - French 18 40 25 9 6 1 0 59 16 187

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 29 20 11 6 0 0 63 17 292
2017 First official language - French 21 25 27 16 8 1 2 48 25 185

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 24 11 2 1 0 4 84 4 292
2017 First official language - French 47 30 10 4 3 1 7 83 7 185

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 38 20 4 4 0 0 72 8 290
2017 First official language - French 36 30 19 7 7 0 1 66 15 186

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 34 20 10 6 1 1 63 16 291
2017 First official language - French 38 29 20 8 4 0 0 67 13 186

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 37 19 12 5 1 0 63 18 291
2017 First official language - French 20 38 22 12 8 0 0 58 21 185

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 31 18 10 5 0 1 66 16 291
2017 First official language - French 30 36 18 7 9 1 0 67 15 186

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 32 19 9 4 0 0 68 13 291
2017 First official language - French 25 36 27 8 4 0 1 61 12 186

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 16 8 2 2 0 1 88 4 292
2017 First official language - French 67 19 7 2 3 0 3 88 4 186

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 12 5 2 1 2 0 92 3 293
2017 First official language - French 78 9 5 3 2 1 3 90 5 186

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 27 7 2 1 0 0 91 2 292
2017 First official language - French 60 26 8 4 2 0 1 87 6 187

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 18 11 3 3 0 1 82 7 291
2017 First official language - French 64 19 8 4 3 0 2 84 7 187

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 14 5 1 1 0 26 90 3 292
2017 First official language - French 51 10 5 2 0 0 33 91 2 186

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 19 5 2 2 0 2 92 4 290
2017 First official language - French 68 19 3 3 1 0 6 93 4 185

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 19 6 1 3 0 1 89 5 292
2017 First official language - French 74 18 5 1 1 0 1 93 2 187

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 30 11 2 2 0 1 85 4 292
2017 First official language - French 53 26 12 5 2 0 1 80 7 187

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 44 31 7 3 0 0 59 10 293
2017 First official language - French 12 44 35 6 3 0 0 55 10 187

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 14 44 30 9 0 0 39 18 293
2017 First official language - French 8 17 43 23 10 0 0 33 24 187

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 37 7 4 1 0 0 88 6 292
2017 First official language - French 46 43 7 3 1 1 0 90 4 186

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 39 11 9 4 1 0 76 14 292
2017 First official language - French 32 46 13 5 4 0 0 78 9 187
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 14 86 292
2017 First official language - French 15 85 187
2014 First official language - English 11 89 306
2014 First official language - French 12 88 188

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 78 22 42
2017 First official language - French 78 22 27
2014 First official language - English 84 16 32
2014 First official language - French 87 13 23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 24 0 3 3 0 0 95 5 33
2017 First official language - French 53 37 5 5 0 0 0 90 5 21
2014 First official language - English 55 41 0 4 0 0 0 96 4 27
2014 First official language - French 60 40 0 0 0 0 0 100 0 20
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 27 11 5 3 7 0 51 49 293
2017 First official language - French 49 26 13 5 4 3 0 51 49 187

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 132
2017 First official language - French 11 88

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 132
2017 First official language - French 26 88

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 132
2017 First official language - French 12 88

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 132
2017 First official language - French 53 88

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 132
2017 First official language - French 3 88

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 132
2017 First official language - French 44 88

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 17 62 14 5 0 2 130
2017 First official language - French 14 63 15 3 1 4 85

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 33 10 7 7 2 8 73 15 133
2017 First official language - French 39 18 11 15 9 2 6 63 26 89

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 12 13 9 11 7 39 38 38 133
2017 First official language - French 6 12 7 10 20 2 45 32 56 89
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