2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	38	6	3	2	90	4	72
2017	3 to 10 years in current department or agency	51	37	5	5	2	88	7	142
2017	11 to 20 years in current department or agency	38	45	3	9	4	84	13	194
2017	More than 20 years in current department or agency	68	23	2	7	0	91	7	56
2014	Less than 3 years in current department or agency	56	32	3	5	3	88	8	55
2014	3 to 10 years in current department or agency	45	43	3	6	3	88	9	194
2014	11 to 20 years in current department or agency	50	33	4	9	4	83	13	177
2014	More than 20 years in current department or agency	60	28	3	7	1	88	8	57

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	85	13	1	0	0	0	2	99	0	72
2017	3 to 10 years in current department or agency	84	10	4	1	1	0	0	94	1	142
2017	11 to 20 years in current department or agency	76	14	4	1	2	1	1	93	3	193
2017	More than 20 years in current department or agency	93	5	0	0	0	0	2	100	0	55
2014	Less than 3 years in current department or agency	77	16	2	4	0	0	2	95	4	55
2014	3 to 10 years in current department or agency	77	18	3	1	1	0	0	95	2	194
2014	11 to 20 years in current department or agency	76	15	4	2	0	1	2	94	2	177
2014	More than 20 years in current department or agency	82	13	2	0	0	1	2	98	0	57

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	11	3	3	0	1	0	94	3	72
2017	3 to 10 years in current department or agency	80	15	2	2	1	0	1	95	3	142
2017	11 to 20 years in current department or agency	75	17	3	3	2	0	1	93	5	194
2017	More than 20 years in current department or agency	75	16	5	2	0	0	2	93	2	56
2014	Less than 3 years in current department or agency	68	19	2	10	0	0	2	88	10	55
2014	3 to 10 years in current department or agency	71	17	4	6	1	0	1	89	7	194
2014	11 to 20 years in current department or agency	77	14	3	2	2	0	3	93	4	177
2014	More than 20 years in current department or agency	80	9	5	4	0	0	2	91	4	57

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	31	6	4	0	90	4	72
2017	3 to 10 years in current department or agency	63	28	2	6	1	91	7	142
2017	11 to 20 years in current department or agency	65	24	4	5	1	90	6	194
2017	More than 20 years in current department or agency	65	25	0	7	4	90	10	56
2014	Less than 3 years in current department or agency	63	22	6	7	2	85	9	55
2014	3 to 10 years in current department or agency	64	27	2	6	2	91	8	194
2014	11 to 20 years in current department or agency	67	23	3	4	2	90	6	177
2014	More than 20 years in current department or agency	77	18	1	2	2	95	4	57

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	40	9	14	1	0	76	15	72
2017	3 to 10 years in current department or agency	41	41	7	9	3	0	81	12	142
2017	11 to 20 years in current department or agency	38	40	8	11	2	0	79	13	193
2017	More than 20 years in current department or agency	53	38	2	7	0	0	91	7	56
2014	Less than 3 years in current department or agency	33	33	13	11	9	2	67	20	55
2014	3 to 10 years in current department or agency	32	45	8	11	3	1	78	14	194
2014	11 to 20 years in current department or agency	43	38	9	10	1	0	81	11	177
2014	More than 20 years in current department or agency	60	33	2	4	1	0	93	5	57

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	33	7	7	1	0	85	8	72
2017	3 to 10 years in current department or agency	57	30	6	4	3	0	87	7	142
2017	11 to 20 years in current department or agency	58	31	3	3	4	0	90	7	194
2017	More than 20 years in current department or agency	57	33	9	2	0	0	89	2	56
2014	Less than 3 years in current department or agency	48	25	13	8	5	0	73	14	55
2014	3 to 10 years in current department or agency	46	36	6	7	5	1	82	12	194
2014	11 to 20 years in current department or agency	57	33	5	4	1	0	90	5	177
2014	More than 20 years in current department or agency	65	23	9	2	1	0	88	3	57

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	32	8	5	1	86	7	72
2017	3 to 10 years in current department or agency	63	26	3	5	2	89	7	142
2017	11 to 20 years in current department or agency	67	26	2	3	3	93	5	194
2017	More than 20 years in current department or agency	62	31	4	3	0	93	3	56
2014	Less than 3 years in current department or agency	56	32	2	7	4	88	10	55
2014	3 to 10 years in current department or agency	54	33	4	5	4	87	9	194
2014	11 to 20 years in current department or agency	64	30	3	1	2	94	3	177
2014	More than 20 years in current department or agency	70	23	5	1	0	93	1	57

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	24	1	0	0	0	99	0	72
2017	3 to 10 years in current department or agency	67	28	1	2	1	1	96	3	142
2017	11 to 20 years in current department or agency	62	29	4	2	1	1	92	3	193
2017	More than 20 years in current department or agency	66	29	3	2	0	0	95	2	56
2014	Less than 3 years in current department or agency	70	22	4	0	2	3	95	2	55
2014	3 to 10 years in current department or agency	61	33	4	1	1	0	94	2	194
2014	11 to 20 years in current department or agency	69	24	5	1	1	0	93	2	177
2014	More than 20 years in current department or agency	83	14	2	2	0	0	97	2	57

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	16	4	0	0	0	0	96	0	72
2017	3 to 10 years in current department or agency	65	24	5	1	3	1	0	91	4	142
2017	11 to 20 years in current department or agency	60	30	4	4	3	0	0	89	7	193
2017	More than 20 years in current department or agency	55	38	3	2	2	0	0	93	4	56
2014	Less than 3 years in current department or agency	68	22	2	0	5	2	2	93	5	55
2014	3 to 10 years in current department or agency	49	29	9	8	5	1	0	79	12	194
2014	11 to 20 years in current department or agency	51	33	7	6	1	1	0	85	7	177
2014	More than 20 years in current department or agency	63	23	5	5	4	0	0	86	9	57

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	10	13	7	3	0	16	72	12	72
2017	3 to 10 years in current department or agency	41	21	12	9	5	2	9	70	16	142
2017	11 to 20 years in current department or agency	41	21	9	12	8	0	9	68	22	194
2017	More than 20 years in current department or agency	30	23	8	17	4	0	19	66	25	56
2014	Less than 3 years in current department or agency	43	23	10	5	8	0	11	74	15	55
2014	3 to 10 years in current department or agency	33	21	12	14	8	1	11	62	25	194
2014	11 to 20 years in current department or agency	34	26	15	13	3	2	7	65	19	177
2014	More than 20 years in current department or agency	36	21	10	7	9	2	14	69	19	57

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	46	7	3	3	87	5	72
2017	3 to 10 years in current department or agency	48	37	5	2	8	85	10	141
2017	11 to 20 years in current department or agency	47	36	6	7	3	84	11	192
2017	More than 20 years in current department or agency	51	31	7	9	2	82	11	56
2014	Less than 3 years in current department or agency	41	42	2	12	4	83	16	55
2014	3 to 10 years in current department or agency	35	39	12	9	5	74	14	194
2014	11 to 20 years in current department or agency	44	39	8	6	2	83	8	177
2014	More than 20 years in current department or agency	56	32	7	5	0	88	5	57

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	30	8	9	3	80	11	72
2017	3 to 10 years in current department or agency	43	31	11	8	7	74	15	141
2017	11 to 20 years in current department or agency	37	26	14	14	9	63	23	193
2017	More than 20 years in current department or agency	30	41	18	7	3	71	10	56
2014	Less than 3 years in current department or agency	34	34	19	3	9	68	13	55
2014	3 to 10 years in current department or agency	27	37	15	15	6	64	21	194
2014	11 to 20 years in current department or agency	33	36	13	11	7	69	18	177
2014	More than 20 years in current department or agency	38	37	10	11	3	76	14	57

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	29	15	9	0	76	9	72
2017	3 to 10 years in current department or agency	38	46	7	5	3	84	9	141
2017	11 to 20 years in current department or agency	40	38	5	11	6	78	17	194
2017	More than 20 years in current department or agency	48	28	11	9	3	76	13	56

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	40	8	0	0	0	92	0	72
2017	3 to 10 years in current department or agency	51	36	6	2	4	0	88	6	140
2017	11 to 20 years in current department or agency	57	30	5	4	3	1	88	7	194
2017	More than 20 years in current department or agency	54	38	4	4	0	0	93	4	55
2014	Less than 3 years in current department or agency	55	40	3	0	2	0	95	2	55
2014	3 to 10 years in current department or agency	47	39	11	3	1	0	86	3	194
2014	11 to 20 years in current department or agency	55	31	7	6	1	0	86	7	177
2014	More than 20 years in current department or agency	58	32	7	3	0	0	89	3	57

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	35	8	10	1	80	11	71
2017	3 to 10 years in current department or agency	42	36	10	5	7	78	12	141
2017	11 to 20 years in current department or agency	38	34	9	12	6	72	19	194
2017	More than 20 years in current department or agency	42	42	11	4	2	84	5	56

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	37	6	1	0	93	1	72
2017	3 to 10 years in current department or agency	64	26	5	5	1	89	6	140
2017	11 to 20 years in current department or agency	70	22	4	3	2	92	4	193
2017	More than 20 years in current department or agency	69	25	5	0	0	95	0	56
2014	Less than 3 years in current department or agency	76	21	2	1	0	97	1	55
2014	3 to 10 years in current department or agency	64	26	9	1	0	90	1	194
2014	11 to 20 years in current department or agency	74	18	6	1	1	93	2	177
2014	More than 20 years in current department or agency	77	15	4	4	0	93	4	57

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	27	9	8	3	0	79	11	72
2017	3 to 10 years in current department or agency	39	43	8	5	4	1	83	10	140
2017	11 to 20 years in current department or agency	43	36	9	7	5	0	79	11	194
2017	More than 20 years in current department or agency	55	25	7	9	4	0	80	13	55
2014	Less than 3 years in current department or agency	41	37	11	10	2	0	78	11	55
2014	3 to 10 years in current department or agency	31	40	15	11	4	0	71	15	194
2014	11 to 20 years in current department or agency	33	46	8	10	3	0	79	13	177
2014	More than 20 years in current department or agency	53	36	4	4	3	0	89	7	57

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	26	16	3	0	0	0	81	3	72
2017	3 to 10 years in current department or agency	46	39	7	4	2	1	0	86	7	140
2017	11 to 20 years in current department or agency	45	31	11	6	6	0	1	76	13	194
2017	More than 20 years in current department or agency	50	36	7	5	2	0	0	86	7	56
2014	Less than 3 years in current department or agency	51	23	8	15	3	0	0	74	18	55
2014	3 to 10 years in current department or agency	38	34	17	8	4	0	0	71	12	194
2014	11 to 20 years in current department or agency	43	37	11	7	2	0	0	80	10	177
2014	More than 20 years in current department or agency	54	33	5	5	2	0	0	88	7	57

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	36	8	3	0	0	89	3	72
2017	3 to 10 years in current department or agency	47	37	8	5	2	1	85	7	140
2017	11 to 20 years in current department or agency	46	36	6	8	4	0	82	12	194
2017	More than 20 years in current department or agency	53	34	5	5	2	0	88	7	56
2014	Less than 3 years in current department or agency	52	23	14	9	3	0	74	12	55
2014	3 to 10 years in current department or agency	39	33	16	9	3	0	73	11	194
2014	11 to 20 years in current department or agency	42	37	8	10	2	0	80	12	177
2014	More than 20 years in current department or agency	52	34	5	7	2	0	86	9	57

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	33	7	4	0	2	88	4	72
2017	3 to 10 years in current department or agency	55	33	4	4	4	0	87	9	138
2017	11 to 20 years in current department or agency	54	35	4	5	3	0	89	7	194
2017	More than 20 years in current department or agency	59	33	7	2	0	0	91	2	56
2014	Less than 3 years in current department or agency	57	25	13	3	2	0	82	5	55
2014	3 to 10 years in current department or agency	45	33	14	6	2	0	78	8	194
2014	11 to 20 years in current department or agency	55	31	8	4	1	0	86	6	177
2014	More than 20 years in current department or agency	65	23	5	6	1	0	88	7	57

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	36	7	1	1	0	90	3	72
2017	3 to 10 years in current department or agency	42	37	15	3	3	0	79	6	142
2017	11 to 20 years in current department or agency	35	41	14	6	3	0	77	9	193
2017	More than 20 years in current department or agency	34	41	9	15	0	2	76	15	56
2014	Less than 3 years in current department or agency	37	40	14	5	4	0	77	9	55
2014	3 to 10 years in current department or agency	38	37	14	7	4	0	75	11	194
2014	11 to 20 years in current department or agency	30	41	19	7	3	1	71	10	177
2014	More than 20 years in current department or agency	34	34	18	10	4	0	68	14	57

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	7	44	24	15	6	2	42	11	72
2017	3 to 10 years in current department or agency	9	20	43	16	10	0	1	26	30	142
2017	11 to 20 years in current department or agency	11	23	39	16	9	0	2	26	34	193
2017	More than 20 years in current department or agency	11	26	32	29	0	0	2	30	38	55
2014	Less than 3 years in current department or agency	7	15	37	22	12	4	3	37	23	55
2014	3 to 10 years in current department or agency	3	22	41	23	10	0	1	33	26	194
2014	11 to 20 years in current department or agency	6	24	36	19	11	0	3	31	31	177
2014	More than 20 years in current department or agency	3	14	41	37	4	0	2	41	17	57

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	1	1	26	32	32	4	3	69	3	72
2017	3 to 10 years in current department or agency	7	11	31	28	24	0	0	51	17	139
2017	11 to 20 years in current department or agency	8	13	29	27	21	0	2	49	22	191
2017	More than 20 years in current department or agency	7	11	27	38	16	0	2	54	19	56
2014	Less than 3 years in current department or agency	5	11	31	31	14	4	3	49	18	55
2014	3 to 10 years in current department or agency	10	11	29	32	16	1	1	49	21	194
2014	11 to 20 years in current department or agency	6	21	27	28	15	0	3	45	27	177
2014	More than 20 years in current department or agency	5	13	29	33	16	2	2	51	19	57

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	22	31	17	15	1	0	33	36	72
2017	3 to 10 years in current department or agency	19	28	32	12	8	1	1	21	47	141
2017	11 to 20 years in current department or agency	27	25	31	10	6	0	1	15	54	192
2017	More than 20 years in current department or agency	18	34	28	12	5	0	2	18	54	56
2014	Less than 3 years in current department or agency	19	13	35	15	12	4	2	29	33	55
2014	3 to 10 years in current department or agency	16	22	36	15	9	0	2	25	39	193
2014	11 to 20 years in current department or agency	17	29	29	14	7	0	4	22	48	177
2014	More than 20 years in current department or agency	9	24	40	16	9	0	2	25	34	57

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	1	8	28	37	22	3	0	61	10	72
2017	3 to 10 years in current department or agency	7	13	35	29	15	1	0	45	20	142
2017	11 to 20 years in current department or agency	8	14	40	27	9	0	2	36	23	193
2017	More than 20 years in current department or agency	5	13	45	33	2	0	2	36	18	56
2014	Less than 3 years in current department or agency	2	7	30	41	16	4	0	59	9	54
2014	3 to 10 years in current department or agency	5	10	44	28	12	0	0	40	15	193
2014	11 to 20 years in current department or agency	6	11	43	26	11	0	2	38	17	176
2014	More than 20 years in current department or agency	2	18	45	26	8	0	2	35	20	57

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	11	24	28	23	8	3	58	16	72
2017	3 to 10 years in current department or agency	14	22	36	19	9	0	1	28	36	142
2017	11 to 20 years in current department or agency	15	21	33	22	7	0	2	30	37	192
2017	More than 20 years in current department or agency	9	39	26	16	7	0	2	24	49	56
2014	Less than 3 years in current department or agency	8	17	29	14	18	8	5	37	30	55
2014	3 to 10 years in current department or agency	19	27	33	14	8	0	1	21	45	194
2014	11 to 20 years in current department or agency	20	30	28	16	5	0	2	21	51	176
2014	More than 20 years in current department or agency	11	30	38	14	5	0	2	20	42	57

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	4	20	27	28	11	8	67	9	72
2017	3 to 10 years in current department or agency	4	13	27	28	24	1	2	54	18	141
2017	11 to 20 years in current department or agency	7	10	27	35	19	0	2	55	17	193
2017	More than 20 years in current department or agency	8	15	34	30	13	0	2	43	23	55
2014	Less than 3 years in current department or agency	5	5	19	22	35	9	3	66	12	55
2014	3 to 10 years in current department or agency	4	13	26	31	23	1	2	56	18	194
2014	11 to 20 years in current department or agency	7	15	29	29	15	1	5	46	23	177
2014	More than 20 years in current department or agency	2	18	25	34	19	0	2	55	20	57

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	14	32	25	14	3	3	41	24	71
2017	3 to 10 years in current department or agency	15	19	37	22	5	1	1	28	34	141
2017	11 to 20 years in current department or agency	19	22	29	21	7	1	2	28	42	192
2017	More than 20 years in current department or agency	13	31	34	16	5	0	2	22	44	56
2014	Less than 3 years in current department or agency	13	9	34	21	15	4	3	39	24	55
2014	3 to 10 years in current department or agency	15	19	35	16	11	2	1	29	36	194
2014	11 to 20 years in current department or agency	15	25	33	17	7	1	2	25	41	177
2014	More than 20 years in current department or agency	10	32	33	14	8	0	2	23	43	57

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	12	3	4	1	1	91	6	72
2017	3 to 10 years in current department or agency	78	11	4	3	1	3	92	4	142
2017	11 to 20 years in current department or agency	78	10	3	3	1	5	93	4	194
2017	More than 20 years in current department or agency	77	11	3	4	2	4	91	6	56
2014	Less than 3 years in current department or agency	68	5	7	11	2	7	79	14	55
2014	3 to 10 years in current department or agency	78	13	2	3	2	4	93	5	194
2014	11 to 20 years in current department or agency	82	9	4	2	0	3	94	2	177
2014	More than 20 years in current department or agency	80	13	3	2	0	2	95	2	57

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	32	7	6	3	11	7	81	11	72
2017	3 to 10 years in current department or agency	34	33	15	8	5	4	0	71	14	142
2017	11 to 20 years in current department or agency	34	30	15	7	6	5	2	69	14	194
2017	More than 20 years in current department or agency	37	27	14	9	6	5	2	69	16	56
2014	Less than 3 years in current department or agency	36	22	17	4	5	3	13	69	10	55
2014	3 to 10 years in current department or agency	34	26	18	11	6	2	3	63	18	194
2014	11 to 20 years in current department or agency	43	31	9	9	5	2	2	77	14	177
2014	More than 20 years in current department or agency	43	30	11	7	5	0	3	76	13	57

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	32	6	4	1	0	0	89	6	71
2017	3 to 10 years in current department or agency	48	33	6	6	6	0	0	81	13	142
2017	11 to 20 years in current department or agency	53	27	6	8	7	0	0	80	14	194
2017	More than 20 years in current department or agency	50	34	5	5	5	0	0	84	11	56
2014	Less than 3 years in current department or agency	58	23	4	2	7	4	2	86	9	55
2014	3 to 10 years in current department or agency	43	29	11	10	7	0	0	72	17	194
2014	11 to 20 years in current department or agency	53	27	6	8	3	0	1	82	12	177
2014	More than 20 years in current department or agency	66	19	3	8	3	0	0	86	11	57

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	35	7	3	1	3	0	88	4	72
2017	3 to 10 years in current department or agency	42	41	5	4	5	1	2	85	9	142
2017	11 to 20 years in current department or agency	45	31	10	8	6	1	0	76	14	194
2017	More than 20 years in current department or agency	46	34	5	9	4	0	2	81	13	56
2014	Less than 3 years in current department or agency	59	25	4	6	2	2	2	88	8	55
2014	3 to 10 years in current department or agency	35	37	9	11	5	1	1	74	16	194
2014	11 to 20 years in current department or agency	42	37	6	8	3	2	2	82	11	177
2014	More than 20 years in current department or agency	59	20	9	9	2	0	2	80	11	57

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	28	1	3	1	19	2	93	5	72
2017	3 to 10 years in current department or agency	43	27	13	6	6	4	1	74	12	142
2017	11 to 20 years in current department or agency	37	29	11	13	8	2	0	68	21	194
2017	More than 20 years in current department or agency	42	27	9	13	5	2	2	71	19	56
2014	Less than 3 years in current department or agency	49	12	8	4	4	18	5	80	9	55
2014	3 to 10 years in current department or agency	32	26	15	15	7	3	3	61	23	194
2014	11 to 20 years in current department or agency	41	32	9	9	5	2	2	76	15	177
2014	More than 20 years in current department or agency	50	28	9	11	0	0	2	80	11	57

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	17	13	10	1	31	6	63	18	72
2017	3 to 10 years in current department or agency	20	27	14	13	10	15	1	56	27	141
2017	11 to 20 years in current department or agency	13	25	16	18	11	13	4	46	35	194
2017	More than 20 years in current department or agency	26	21	20	9	14	6	4	52	26	56
2014	Less than 3 years in current department or agency	25	11	10	18	5	23	9	52	33	55
2014	3 to 10 years in current department or agency	10	25	16	19	16	12	2	40	41	194
2014	11 to 20 years in current department or agency	21	27	17	14	12	7	3	53	29	177
2014	More than 20 years in current department or agency	25	32	16	11	4	5	7	65	17	57

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	23	6	6	0	0	88	6	72
2017	3 to 10 years in current department or agency	51	38	3	5	2	0	89	7	142
2017	11 to 20 years in current department or agency	53	33	6	6	2	0	86	8	193
2017	More than 20 years in current department or agency	67	27	2	2	2	0	95	3	55
2014	Less than 3 years in current department or agency	70	20	2	4	4	0	90	8	55
2014	3 to 10 years in current department or agency	45	35	6	12	2	0	80	14	194
2014	11 to 20 years in current department or agency	53	33	6	5	2	1	87	7	177
2014	More than 20 years in current department or agency	71	25	2	2	0	0	96	2	57

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	33	7	5	0	0	1	87	5	72
2017	3 to 10 years in current department or agency	55	32	9	1	3	1	0	87	4	141
2017	11 to 20 years in current department or agency	47	32	9	8	4	0	0	80	11	194
2017	More than 20 years in current department or agency	48	45	4	3	0	0	0	93	3	56
2014	Less than 3 years in current department or agency	48	31	9	9	4	0	0	78	13	55
2014	3 to 10 years in current department or agency	40	32	13	9	6	0	1	72	15	194
2014	11 to 20 years in current department or agency	51	27	10	8	5	0	1	78	13	177
2014	More than 20 years in current department or agency	51	37	5	3	2	2	0	89	5	57

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	26	4	7	0	3	0	89	7	72
2017	3 to 10 years in current department or agency	62	26	6	1	4	1	0	89	4	142
2017	11 to 20 years in current department or agency	55	24	9	7	3	1	1	81	10	194
2017	More than 20 years in current department or agency	64	21	5	7	0	2	0	87	7	56
2014	Less than 3 years in current department or agency	57	31	2	1	4	2	4	93	5	55
2014	3 to 10 years in current department or agency	50	29	10	7	2	2	1	80	10	194
2014	11 to 20 years in current department or agency	57	24	12	4	2	0	1	82	6	177
2014	More than 20 years in current department or agency	68	18	9	2	2	2	0	87	4	57

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	36	9	4	0	0	1	87	4	72
2017	3 to 10 years in current department or agency	59	27	4	6	3	1	0	87	10	141
2017	11 to 20 years in current department or agency	47	32	8	6	7	0	0	79	13	194
2017	More than 20 years in current department or agency	59	27	7	7	0	0	0	86	7	56
2014	Less than 3 years in current department or agency	58	24	7	5	0	6	0	87	6	54
2014	3 to 10 years in current department or agency	45	30	10	10	4	0	1	75	15	194
2014	11 to 20 years in current department or agency	56	24	8	8	3	0	1	81	10	177
2014	More than 20 years in current department or agency	63	22	5	9	2	0	0	84	10	57

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	87	8	2	1	0	0	1	97	1	72
2017	3 to 10 years in current department or agency	87	4	3	1	1	0	4	95	1	142
2017	11 to 20 years in current department or agency	87	6	2	0	0	0	4	98	1	193
2017	More than 20 years in current department or agency	84	9	2	2	0	0	4	96	2	56
2014	Less than 3 years in current department or agency	69	9	5	4	2	2	8	88	7	55
2014	3 to 10 years in current department or agency	78	14	2	1	2	0	4	95	3	194
2014	11 to 20 years in current department or agency	84	7	3	1	0	0	5	96	1	177
2014	More than 20 years in current department or agency	82	14	2	0	0	0	2	98	0	57

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	16	1	3	1	5	6	94	5	72
2017	3 to 10 years in current department or agency	56	25	8	3	1	3	6	88	4	142
2017	11 to 20 years in current department or agency	54	20	8	3	3	5	7	84	7	194
2017	More than 20 years in current department or agency	59	23	4	5	0	5	3	90	6	56
2014	Less than 3 years in current department or agency	63	11	4	8	5	5	5	82	14	55
2014	3 to 10 years in current department or agency	51	20	11	4	4	2	8	79	9	194
2014	11 to 20 years in current department or agency	51	22	9	3	4	3	7	81	8	177
2014	More than 20 years in current department or agency	57	23	7	3	0	5	5	88	4	57

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	20	5	1	1	0	92	3	72
2017	3 to 10 years in current department or agency	63	24	3	4	5	1	88	9	142
2017	11 to 20 years in current department or agency	59	24	7	5	4	0	84	9	194
2017	More than 20 years in current department or agency	70	19	5	5	0	0	90	5	56

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	15	11	0	0	1	89	0	72
2017	3 to 10 years in current department or agency	69	17	6	4	3	1	87	7	142
2017	11 to 20 years in current department or agency	63	25	6	4	2	1	88	6	194
2017	More than 20 years in current department or agency	72	23	0	5	0	0	95	5	56

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	28	7	3	0	0	0	91	3	72
2017	3 to 10 years in current department or agency	65	22	5	4	3	1	0	88	7	142
2017	11 to 20 years in current department or agency	56	24	11	4	4	0	1	81	8	194
2017	More than 20 years in current department or agency	73	22	0	3	0	0	2	97	3	56
2014	Less than 3 years in current department or agency	62	30	5	1	2	0	0	92	3	55
2014	3 to 10 years in current department or agency	50	29	10	7	4	0	1	79	10	194
2014	11 to 20 years in current department or agency	62	20	6	6	5	1	1	83	11	177
2014	More than 20 years in current department or agency	70	16	11	1	2	0	0	86	3	57

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	51	30	6	3	2	3	6	88	5	37
2017	11 to 20 years in current department or agency	38	31	6	12	3	3	6	76	17	66
2017	More than 20 years in current department or agency	52	36	0	4	0	0	8	96	4	25
2014	Less than 3 years in current department or agency	25	28	0	14	7	6	21	72	28	15
2014	3 to 10 years in current department or agency	37	34	11	13	3	0	2	73	16	39
2014	11 to 20 years in current department or agency	38	38	17	2	4	0	2	77	6	54
2014	More than 20 years in current department or agency	55	15	13	4	3	3	7	78	8	31

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	31	4	4	0	3	2	91	4	72
2017	3 to 10 years in current department or agency	39	38	11	6	4	2	0	78	11	142
2017	11 to 20 years in current department or agency	36	36	10	8	8	2	0	73	17	194
2017	More than 20 years in current department or agency	48	34	7	5	3	2	0	84	9	56
2014	Less than 3 years in current department or agency	43	32	7	5	4	8	2	83	10	55
2014	3 to 10 years in current department or agency	37	31	14	12	5	2	0	69	17	194
2014	11 to 20 years in current department or agency	33	33	15	10	8	0	0	66	18	177
2014	More than 20 years in current department or agency	45	39	4	4	5	4	0	87	9	57

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	32	9	1	0	0	2	90	1	72
2017	3 to 10 years in current department or agency	35	45	9	4	6	1	0	81	10	141
2017	11 to 20 years in current department or agency	36	35	12	9	9	0	0	71	18	193
2017	More than 20 years in current department or agency	44	35	9	7	3	2	0	80	11	56
2014	Less than 3 years in current department or agency	37	41	5	7	5	3	2	82	13	55
2014	3 to 10 years in current department or agency	35	31	15	13	5	1	1	67	18	194
2014	11 to 20 years in current department or agency	33	36	11	12	8	0	0	69	20	177
2014	More than 20 years in current department or agency	45	36	7	8	5	0	0	80	12	57

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	37	13	3	0	9	2	82	3	72
2017	3 to 10 years in current department or agency	25	42	13	14	5	1	0	68	19	142
2017	11 to 20 years in current department or agency	26	37	13	12	11	1	0	64	23	193
2017	More than 20 years in current department or agency	31	34	14	9	7	3	0	68	17	56
2014	Less than 3 years in current department or agency	32	32	10	11	4	9	2	73	16	55
2014	3 to 10 years in current department or agency	28	31	20	15	4	2	0	60	20	193
2014	11 to 20 years in current department or agency	24	36	16	15	10	0	0	59	25	177
2014	More than 20 years in current department or agency	27	43	11	16	3	0	0	70	19	57

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	26	13	0	1	3	2	85	1	72
2017	3 to 10 years in current department or agency	35	36	9	12	5	3	0	74	18	142
2017	11 to 20 years in current department or agency	31	34	10	9	12	3	0	67	22	192
2017	More than 20 years in current department or agency	39	33	7	15	5	2	0	73	20	56
2014	Less than 3 years in current department or agency	46	29	5	10	3	5	2	80	14	55
2014	3 to 10 years in current department or agency	31	30	18	13	6	2	0	62	20	194
2014	11 to 20 years in current department or agency	32	30	14	11	9	4	0	64	21	177
2014	More than 20 years in current department or agency	42	29	14	7	7	0	0	71	14	56

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	40	11	7	1	2	0	80	8	71
2017	3 to 10 years in current department or agency	26	38	16	11	10	1	0	63	21	141
2017	11 to 20 years in current department or agency	25	31	13	18	12	1	0	57	31	194
2017	More than 20 years in current department or agency	37	30	7	16	7	2	0	68	24	56
2014	Less than 3 years in current department or agency	37	31	9	14	2	6	2	73	17	54
2014	3 to 10 years in current department or agency	19	35	20	18	7	2	0	54	26	194
2014	11 to 20 years in current department or agency	24	32	11	20	11	1	0	57	32	177
2014	More than 20 years in current department or agency	29	37	14	13	5	2	0	67	18	57

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	39	7	3	0	0	0	90	3	72
2017	3 to 10 years in current department or agency	39	44	9	5	3	0	0	83	8	142
2017	11 to 20 years in current department or agency	33	43	9	9	5	0	1	76	15	194
2017	More than 20 years in current department or agency	41	32	9	12	4	2	0	74	16	56
2014	Less than 3 years in current department or agency	49	30	5	9	2	4	0	83	11	55
2014	3 to 10 years in current department or agency	35	40	17	6	2	1	0	75	8	194
2014	11 to 20 years in current department or agency	38	43	6	9	4	1	0	81	13	177
2014	More than 20 years in current department or agency	44	44	7	3	2	0	0	88	5	57

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	32	3	0	0	0	0	97	0	72
2017	3 to 10 years in current department or agency	56	35	5	1	0	3	0	94	1	142
2017	11 to 20 years in current department or agency	56	36	5	0	1	1	0	93	2	194
2017	More than 20 years in current department or agency	59	33	4	2	0	2	0	94	2	56
2014	Less than 3 years in current department or agency	62	32	2	2	0	2	0	96	2	55
2014	3 to 10 years in current department or agency	53	35	6	3	1	3	1	90	4	194
2014	11 to 20 years in current department or agency	55	38	4	2	0	1	0	93	2	177
2014	More than 20 years in current department or agency	61	30	5	4	0	0	0	91	4	57

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	30	10	9	0	0	0	82	9	72
2017	3 to 10 years in current department or agency	45	43	6	4	2	1	1	89	5	142
2017	11 to 20 years in current department or agency	48	33	8	5	3	2	1	84	8	194
2017	More than 20 years in current department or agency	48	35	2	9	4	2	0	85	13	56
2014	Less than 3 years in current department or agency	49	27	7	3	3	8	2	85	7	55
2014	3 to 10 years in current department or agency	44	31	11	5	5	3	0	78	10	194
2014	11 to 20 years in current department or agency	50	31	7	7	2	1	1	83	10	177
2014	More than 20 years in current department or agency	60	30	3	4	2	2	0	91	6	57

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	39	16	8	0	3	3	74	9	72
2017	3 to 10 years in current department or agency	31	38	19	7	2	2	1	71	9	142
2017	11 to 20 years in current department or agency	37	34	11	9	6	2	1	73	16	194
2017	More than 20 years in current department or agency	36	42	7	6	5	4	0	81	11	55
2014	Less than 3 years in current department or agency	34	34	14	3	5	8	2	75	9	55
2014	3 to 10 years in current department or agency	36	33	21	5	3	2	0	71	8	194
2014	11 to 20 years in current department or agency	40	38	15	3	2	1	1	80	5	177
2014	More than 20 years in current department or agency	39	42	9	9	0	0	0	82	9	57

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	20	14	8	3	18	7	67	14	72
2017	3 to 10 years in current department or agency	23	23	17	19	11	7	1	49	32	140
2017	11 to 20 years in current department or agency	23	17	16	17	18	4	4	44	38	194
2017	More than 20 years in current department or agency	28	26	11	9	16	7	2	60	28	56
2014	Less than 3 years in current department or agency	16	32	11	3	17	13	8	61	25	55
2014	3 to 10 years in current department or agency	19	20	23	15	17	5	2	41	34	194
2014	11 to 20 years in current department or agency	21	28	12	21	12	5	1	52	35	177
2014	More than 20 years in current department or agency	26	37	15	13	7	2	0	64	21	56

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	9	5	1	0	1	3	94	1	72
2017	3 to 10 years in current department or agency	72	17	3	2	1	1	4	93	4	141
2017	11 to 20 years in current department or agency	73	12	4	2	1	1	7	93	3	193
2017	More than 20 years in current department or agency	86	9	2	2	0	0	2	97	2	56
2014	Less than 3 years in current department or agency	65	8	12	5	0	2	8	81	6	55
2014	3 to 10 years in current department or agency	74	13	4	3	3	1	4	91	5	194
2014	11 to 20 years in current department or agency	74	15	4	2	0	0	5	94	2	177
2014	More than 20 years in current department or agency	80	9	3	4	0	2	2	93	4	57

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	8	1	2	0	4	3	97	2	72
2017	3 to 10 years in current department or agency	80	13	0	2	1	1	3	97	3	142
2017	11 to 20 years in current department or agency	80	14	1	1	0	0	5	99	1	192
2017	More than 20 years in current department or agency	84	9	4	0	0	2	2	96	0	56
2014	Less than 3 years in current department or agency	70	16	5	2	0	2	5	92	2	55
2014	3 to 10 years in current department or agency	82	12	1	2	0	0	3	97	2	194
2014	11 to 20 years in current department or agency	78	13	5	1	0	2	3	94	1	177
2014	More than 20 years in current department or agency	80	13	2	1	0	2	2	97	2	57

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	38	3	0	4	4	2	93	4	72
2017	3 to 10 years in current department or agency	45	33	8	10	3	1	0	79	14	142
2017	11 to 20 years in current department or agency	41	37	7	9	5	0	1	79	14	194
2017	More than 20 years in current department or agency	46	35	15	0	2	2	0	83	2	56
2014	Less than 3 years in current department or agency	30	29	11	9	7	11	3	69	19	55
2014	3 to 10 years in current department or agency	35	32	12	13	7	1	1	68	21	194
2014	11 to 20 years in current department or agency	44	31	13	7	5	0	0	75	13	177
2014	More than 20 years in current department or agency	40	44	7	4	5	0	0	84	9	57

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	21	9	11	5	3	9	71	19	72
2017	3 to 10 years in current department or agency	28	26	13	20	10	3	1	56	31	141
2017	11 to 20 years in current department or agency	26	26	12	19	15	1	3	53	35	194
2017	More than 20 years in current department or agency	26	25	13	9	23	0	4	54	33	56
2014	Less than 3 years in current department or agency	22	25	9	9	22	9	5	54	35	55
2014	3 to 10 years in current department or agency	19	27	12	17	22	2	1	47	40	194
2014	11 to 20 years in current department or agency	27	21	15	21	16	0	1	48	37	177
2014	More than 20 years in current department or agency	22	34	14	14	11	0	5	59	26	57

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	35	10	3	1	6	2	85	5	72
2017	3 to 10 years in current department or agency	35	41	11	6	4	3	0	79	10	142
2017	11 to 20 years in current department or agency	31	39	16	6	7	0	1	71	13	193
2017	More than 20 years in current department or agency	32	44	9	9	2	4	0	79	11	56

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	28	9	0	0	4	0	90	0	72
2017	3 to 10 years in current department or agency	50	36	6	2	4	3	1	88	5	142
2017	11 to 20 years in current department or agency	47	27	16	5	4	1	1	75	9	193
2017	More than 20 years in current department or agency	46	38	9	2	2	4	0	87	4	56
2014	Less than 3 years in current department or agency	57	24	11	2	2	5	0	85	4	55
2014	3 to 10 years in current department or agency	49	30	10	5	2	4	1	83	7	194
2014	11 to 20 years in current department or agency	50	28	14	5	2	1	0	79	7	177
2014	More than 20 years in current department or agency	51	35	9	3	2	0	0	86	5	57

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	34	6	0	0	1	94	0	72
2017	3 to 10 years in current department or agency	51	38	6	3	2	0	89	5	142
2017	11 to 20 years in current department or agency	46	35	10	5	3	1	82	8	193
2017	More than 20 years in current department or agency	60	29	2	5	0	4	92	6	56
2014	Less than 3 years in current department or agency	59	28	7	2	3	2	88	5	55
2014	3 to 10 years in current department or agency	50	31	9	6	2	3	84	7	194
2014	11 to 20 years in current department or agency	54	26	11	4	3	1	81	7	177
2014	More than 20 years in current department or agency	57	36	4	2	1	0	93	3	57

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	22	5	1	0	0	94	1	72
2017	3 to 10 years in current department or agency	60	31	3	3	3	0	90	6	142
2017	11 to 20 years in current department or agency	55	31	5	6	3	0	85	9	194
2017	More than 20 years in current department or agency	68	27	2	4	0	0	95	4	56
2014	Less than 3 years in current department or agency	70	23	2	2	4	0	93	5	55
2014	3 to 10 years in current department or agency	57	29	7	5	2	1	86	7	193
2014	11 to 20 years in current department or agency	58	30	6	4	2	0	88	6	177
2014	More than 20 years in current department or agency	67	30	2	0	1	0	97	1	57

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	23	2	1	0	97	1	72
2017	3 to 10 years in current department or agency	58	29	8	3	3	87	6	142
2017	11 to 20 years in current department or agency	52	30	8	5	4	82	9	193
2017	More than 20 years in current department or agency	65	25	4	5	0	91	5	56
2014	Less than 3 years in current department or agency	60	30	5	3	2	90	5	55
2014	3 to 10 years in current department or agency	47	31	12	7	3	78	10	194
2014	11 to 20 years in current department or agency	50	28	11	8	3	78	11	176
2014	More than 20 years in current department or agency	68	23	3	3	1	92	5	57

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	19	6	1	0	93	1	72
2017	3 to 10 years in current department or agency	60	26	6	6	2	86	8	141
2017	11 to 20 years in current department or agency	52	30	6	6	5	83	11	194
2017	More than 20 years in current department or agency	67	22	6	4	2	89	5	56
2014	Less than 3 years in current department or agency	55	34	7	3	2	88	5	55
2014	3 to 10 years in current department or agency	46	32	10	10	2	78	12	194
2014	11 to 20 years in current department or agency	49	29	12	8	2	78	10	177
2014	More than 20 years in current department or agency	65	29	2	2	3	93	5	57

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	11	15	6	1	6	2	76	8	72
2017	3 to 10 years in current department or agency	49	19	15	7	5	4	1	72	13	142
2017	11 to 20 years in current department or agency	51	19	13	6	6	5	0	73	12	194
2017	More than 20 years in current department or agency	65	20	5	0	5	4	0	89	5	56
2014	Less than 3 years in current department or agency	54	25	7	8	3	2	2	81	12	55
2014	3 to 10 years in current department or agency	44	23	14	8	8	3	1	69	17	194
2014	11 to 20 years in current department or agency	52	17	16	8	3	2	0	72	12	177
2014	More than 20 years in current department or agency	65	19	6	3	3	4	0	87	7	57

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	34	32	34	72
2017	3 to 10 years in current department or agency	21	45	34	142
2017	11 to 20 years in current department or agency	23	49	28	194
2017	More than 20 years in current department or agency	24	48	27	56
2014	Less than 3 years in current department or agency	26	39	35	55
2014	3 to 10 years in current department or agency	21	39	40	194
2014	11 to 20 years in current department or agency	19	46	35	177
2014	More than 20 years in current department or agency	19	52	28	57

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	8	20	23	0	48	0	24
2017	3 to 10 years in current department or agency	18	49	22	0	4	7	28
2017	11 to 20 years in current department or agency	33	27	31	5	0	5	45
2017	More than 20 years in current department or agency	72	14	0	7	0	8	14
2014	Less than 3 years in current department or agency	6	14	13	0	9999	67	12
2014	3 to 10 years in current department or agency	3	34	48	12	9999	2	41
2014	11 to 20 years in current department or agency	20	47	9	15	9999	9	34
2014	More than 20 years in current department or agency	46	18	8	20	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	8	92	72
2017	3 to 10 years in current department or agency	16	84	142
2017	11 to 20 years in current department or agency	10	90	193
2017	More than 20 years in current department or agency	11	89	56
2014	Less than 3 years in current department or agency	16	84	55
2014	3 to 10 years in current department or agency	17	83	194
2014	11 to 20 years in current department or agency	13	87	177

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	74	23
2017	11 to 20 years in current department or agency	43	19
2014	3 to 10 years in current department or agency	50	32
2014	11 to 20 years in current department or agency	39	23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	61	23
2017	11 to 20 years in current department or agency	80	19
2014	3 to 10 years in current department or agency	68	32
2014	11 to 20 years in current department or agency	73	23

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	23
2017	11 to 20 years in current department or agency	19
2014	3 to 10 years in current department or agency	32
2014	11 to 20 years in current department or agency	23

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	23
2017	11 to 20 years in current department or agency	19
2014	3 to 10 years in current department or agency	32
2014	11 to 20 years in current department or agency	23

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	54	23
2017	11 to 20 years in current department or agency	40	19
2014	3 to 10 years in current department or agency	44	32
2014	11 to 20 years in current department or agency	47	23

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	36	23
2017	11 to 20 years in current department or agency	47	19
2014	3 to 10 years in current department or agency	53	32
2014	11 to 20 years in current department or agency	30	23

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	32	23
2017	11 to 20 years in current department or agency	43	19
2014	3 to 10 years in current department or agency	35	32
2014	11 to 20 years in current department or agency	26	23

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	54	23
2017	11 to 20 years in current department or agency	33	19
2014	3 to 10 years in current department or agency	47	32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	45	23
2017	11 to 20 years in current department or agency	32	19
2014	3 to 10 years in current department or agency	57	32
2014	11 to 20 years in current department or agency	34	23

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	36	23
2017	11 to 20 years in current department or agency	26	19
2014	3 to 10 years in current department or agency	28	32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	23
2017	11 to 20 years in current department or agency	19
2014	3 to 10 years in current department or agency	32
2014	11 to 20 years in current department or agency	23

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23
2014	11 to 20 years in current department or agency	0	23

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	36	23
2017	11 to 20 years in current department or agency	32	19
2014	3 to 10 years in current department or agency	43	32
2014	11 to 20 years in current department or agency	39	23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	35	23
2014	3 to 10 years in current department or agency	22	32
2014	11 to 20 years in current department or agency	35	23

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19
2014	3 to 10 years in current department or agency	26	32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	65	23
2017	11 to 20 years in current department or agency	30	19
2014	3 to 10 years in current department or agency	35	32
2014	11 to 20 years in current department or agency	53	23

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	43	23
2014	3 to 10 years in current department or agency	19	32
2014	11 to 20 years in current department or agency	43	23

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19
2014	3 to 10 years in current department or agency	16	32

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	23
2017	11 to 20 years in current department or agency	19
2014	11 to 20 years in current department or agency	23

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	26	23
2017	11 to 20 years in current department or agency	54	19
2014	3 to 10 years in current department or agency	37	32
2014	11 to 20 years in current department or agency	34	23

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	23
2017	11 to 20 years in current department or agency	19
2014	11 to 20 years in current department or agency	23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	31	23
2017	11 to 20 years in current department or agency	26	19
2014	3 to 10 years in current department or agency	33	31
2014	11 to 20 years in current department or agency	26	23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	19
2014	3 to 10 years in current department or agency	0	31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	44	23
2017	11 to 20 years in current department or agency	47	19
2014	3 to 10 years in current department or agency	62	31
2014	11 to 20 years in current department or agency	47	23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	23
2017	11 to 20 years in current department or agency	19
2014	3 to 10 years in current department or agency	31
2014	11 to 20 years in current department or agency	23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	52	23
2017	11 to 20 years in current department or agency	53	19
2014	3 to 10 years in current department or agency	61	31
2014	11 to 20 years in current department or agency	69	23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	23
2017	11 to 20 years in current department or agency	0	19

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	0	23
2017	11 to 20 years in current department or agency	100	0	18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	11	14	4	0	35	19	60	9	72
2017	3 to 10 years in current department or agency	21	13	23	3	4	31	5	53	11	141
2017	11 to 20 years in current department or agency	23	14	19	5	5	28	6	55	16	194
2017	More than 20 years in current department or agency	30	21	18	4	7	18	2	64	14	56
2014	Less than 3 years in current department or agency	14	9	15	5	9	32	17	44	27	55
2014	3 to 10 years in current department or agency	21	15	17	5	7	26	10	55	18	194
2014	11 to 20 years in current department or agency	22	20	25	3	4	24	2	56	10	177
2014	More than 20 years in current department or agency	36	16	14	4	2	25	3	73	8	57

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	25	15	0	0	11	3	83	0	72
2017	3 to 10 years in current department or agency	38	33	11	6	4	6	1	77	11	141
2017	11 to 20 years in current department or agency	39	32	14	5	5	5	1	75	10	194
2017	More than 20 years in current department or agency	49	25	7	2	7	9	0	82	10	56
2014	Less than 3 years in current department or agency	35	30	11	2	8	13	2	76	12	55
2014	3 to 10 years in current department or agency	34	30	18	4	6	8	0	69	11	194
2014	11 to 20 years in current department or agency	37	32	18	3	3	7	0	74	6	177
2014	More than 20 years in current department or agency	54	25	9	7	0	6	0	83	8	57

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	45	8	5	1	3	14	83	8	72
2017	3 to 10 years in current department or agency	31	49	7	4	1	1	7	87	6	141
2017	11 to 20 years in current department or agency	38	47	7	2	0	1	4	90	3	194
2017	More than 20 years in current department or agency	45	24	9	6	0	0	17	82	7	56
2014	Less than 3 years in current department or agency	23	53	3	2	2	4	13	92	4	55
2014	3 to 10 years in current department or agency	26	54	8	5	1	1	5	85	7	194
2014	11 to 20 years in current department or agency	40	46	7	1	0	1	5	92	1	177
2014	More than 20 years in current department or agency	40	37	4	4	0	0	16	91	4	57

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	16	18	4	0	36	17	52	9	72
2017	3 to 10 years in current department or agency	18	23	19	4	1	27	8	62	9	142
2017	11 to 20 years in current department or agency	21	16	26	7	2	23	5	51	13	194
2017	More than 20 years in current department or agency	21	19	24	4	3	23	5	57	10	56
2014	Less than 3 years in current department or agency	10	11	20	0	5	28	26	46	11	55
2014	3 to 10 years in current department or agency	10	20	24	7	2	26	11	48	15	194
2014	11 to 20 years in current department or agency	21	16	23	7	3	21	8	52	15	177
2014	More than 20 years in current department or agency	16	23	23	2	11	19	6	52	17	57

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	22	10	1	0	9	14	86	2	72
2017	3 to 10 years in current department or agency	52	24	7	2	1	7	7	88	3	142
2017	11 to 20 years in current department or agency	45	31	8	2	1	8	5	88	3	193
2017	More than 20 years in current department or agency	43	25	11	2	0	4	16	84	2	56
2014	Less than 3 years in current department or agency	43	21	5	5	2	11	13	84	9	55
2014	3 to 10 years in current department or agency	37	29	16	2	1	9	6	78	4	194
2014	11 to 20 years in current department or agency	44	27	14	2	1	6	5	80	4	177
2014	More than 20 years in current department or agency	45	22	6	3	2	7	16	86	7	57

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	24	10	1	0	11	14	85	2	72
2017	3 to 10 years in current department or agency	47	24	11	2	1	9	6	83	4	141
2017	11 to 20 years in current department or agency	44	30	10	4	1	7	4	83	6	194
2017	More than 20 years in current department or agency	40	20	11	5	0	7	16	78	7	55
2014	Less than 3 years in current department or agency	45	19	7	5	0	13	11	84	7	55
2014	3 to 10 years in current department or agency	34	29	17	3	2	10	6	75	5	194
2014	11 to 20 years in current department or agency	44	24	14	3	2	7	5	77	7	176
2014	More than 20 years in current department or agency	39	27	7	5	0	5	16	84	7	57

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in current department or agency	4	96	194
2014	3 to 10 years in current department or agency	5	95	194
2014	11 to 20 years in current department or agency	4	96	176

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	11	6	1	1	48	13	79	7	72
2017	3 to 10 years in current department or agency	17	13	20	1	1	42	6	58	4	141
2017	11 to 20 years in current department or agency	26	13	18	2	2	35	4	64	7	194
2017	More than 20 years in current department or agency	21	18	17	2	4	37	2	63	9	55
2014	Less than 3 years in current department or agency	17	11	14	0	1	36	20	64	3	55
2014	3 to 10 years in current department or agency	22	12	17	4	1	38	7	62	8	194
2014	11 to 20 years in current department or agency	25	16	24	1	0	29	5	61	2	177
2014	More than 20 years in current department or agency	35	12	15	1	0	35	2	75	2	57

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	25	10	1	1	11	3	85	3	72
2017	3 to 10 years in current department or agency	38	33	14	1	3	9	2	81	4	140
2017	11 to 20 years in current department or agency	41	32	12	2	3	10	0	81	6	193
2017	More than 20 years in current department or agency	44	30	13	2	4	7	0	80	6	56
2014	Less than 3 years in current department or agency	45	12	19	2	3	12	8	71	6	55
2014	3 to 10 years in current department or agency	41	26	14	6	1	13	0	77	7	194
2014	11 to 20 years in current department or agency	41	30	18	3	0	8	1	78	3	177
2014	More than 20 years in current department or agency	57	16	16	2	0	9	0	81	2	57

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	22	17	12	4	0	0	67	16	72
2017	3 to 10 years in current department or agency	43	30	17	4	6	0	1	73	10	140
2017	11 to 20 years in current department or agency	63	19	10	5	2	0	1	83	7	192
2017	More than 20 years in current department or agency	46	28	11	4	4	4	4	80	8	56

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	33	30	3	3	65	6	72
2017	3 to 10 years in current department or agency	20	33	29	11	7	53	18	141
2017	11 to 20 years in current department or agency	22	30	27	16	5	52	20	194
2017	More than 20 years in current department or agency	16	34	27	15	9	50	24	56

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	29	15	7	1	0	1	76	9	72
2017	3 to 10 years in current department or agency	26	41	19	8	5	0	0	68	13	141
2017	11 to 20 years in current department or agency	25	36	24	10	5	1	0	62	15	194
2017	More than 20 years in current department or agency	22	35	23	11	7	0	2	58	18	56

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	21	14	10	3	1	0	73	13	72
2017	3 to 10 years in current department or agency	25	26	26	15	6	1	1	52	21	139
2017	11 to 20 years in current department or agency	25	30	24	14	5	0	2	56	19	194
2017	More than 20 years in current department or agency	25	28	21	11	13	0	2	55	24	56

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	18	6	0	3	0	6	91	3	72
2017	3 to 10 years in current department or agency	50	34	8	2	2	1	3	88	4	141
2017	11 to 20 years in current department or agency	53	23	12	4	1	0	7	81	5	193
2017	More than 20 years in current department or agency	42	29	18	4	2	0	6	75	6	55

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	31	14	4	1	0	80	5	71
2017	3 to 10 years in current department or agency	31	39	20	5	4	1	70	9	142
2017	11 to 20 years in current department or agency	34	33	17	7	7	1	68	15	191
2017	More than 20 years in current department or agency	27	42	24	4	4	0	69	7	56

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	33	14	3	1	0	0	81	4	71
2017	3 to 10 years in current department or agency	32	32	21	10	5	0	1	64	15	142
2017	11 to 20 years in current department or agency	26	33	22	12	6	0	1	60	18	192
2017	More than 20 years in current department or agency	37	30	16	11	4	2	0	69	15	56

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	36	12	2	1	0	0	85	3	71
2017	3 to 10 years in current department or agency	17	39	24	11	7	0	1	57	19	141
2017	11 to 20 years in current department or agency	19	39	20	16	7	0	0	58	22	192
2017	More than 20 years in current department or agency	23	34	20	13	9	2	0	58	22	56

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	42	11	8	0	3	0	80	9	71
2017	3 to 10 years in current department or agency	33	37	16	6	7	0	1	71	13	142
2017	11 to 20 years in current department or agency	32	30	21	9	8	0	1	62	18	192
2017	More than 20 years in current department or agency	39	24	22	11	5	0	0	62	16	56

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	30	18	3	0	0	80	3	71
2017	3 to 10 years in current department or agency	28	39	23	5	4	0	67	10	142
2017	11 to 20 years in current department or agency	27	37	20	11	5	1	64	15	192
2017	More than 20 years in current department or agency	34	16	30	14	5	0	50	20	56

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	14	1	3	0	1	96	3	72
2017	3 to 10 years in current department or agency	65	17	11	1	4	3	84	5	142
2017	11 to 20 years in current department or agency	69	19	8	1	2	1	89	3	192
2017	More than 20 years in current department or agency	69	18	5	5	2	0	88	7	56

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	83	7	4	1	1	0	3	93	3	72
2017	3 to 10 years in current department or agency	69	18	5	3	1	1	2	90	4	141
2017	11 to 20 years in current department or agency	80	10	6	2	1	1	1	91	3	194
2017	More than 20 years in current department or agency	84	6	3	2	2	4	0	93	4	56

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	17	9	1	0	1	89	1	72
2017	3 to 10 years in current department or agency	54	31	7	4	2	2	87	6	141
2017	11 to 20 years in current department or agency	63	27	8	2	0	0	90	2	194
2017	More than 20 years in current department or agency	73	18	4	4	2	0	91	5	56

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	16	0	1	1	1	98	2	72
2017	3 to 10 years in current department or agency	62	18	14	2	3	2	81	6	141
2017	11 to 20 years in current department or agency	58	19	13	4	4	1	79	8	194
2017	More than 20 years in current department or agency	71	15	3	7	2	2	88	9	55

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	1	4	0	0	26	94	0	72
2017	3 to 10 years in current department or agency	46	14	5	0	1	34	91	1	140
2017	11 to 20 years in current department or agency	51	13	6	2	0	28	88	3	194
2017	More than 20 years in current department or agency	59	18	2	2	2	18	94	4	56

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	13	1	0	0	0	4	98	0	72
2017	3 to 10 years in current department or agency	71	19	4	1	0	1	4	94	2	138
2017	11 to 20 years in current department or agency	66	22	4	3	2	0	4	91	5	193
2017	More than 20 years in current department or agency	73	14	5	4	2	2	0	89	6	56

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	20	10	1	7	2	82	8	72
2017	3 to 10 years in current department or agency	67	23	5	3	2	0	90	6	141
2017	11 to 20 years in current department or agency	77	15	5	0	1	2	94	1	194
2017	More than 20 years in current department or agency	82	13	6	0	0	0	94	0	56

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	33	13	0	1	1	86	1	72
2017	3 to 10 years in current department or agency	48	33	9	7	2	1	82	9	141
2017	11 to 20 years in current department or agency	56	27	11	3	2	2	85	4	194
2017	More than 20 years in current department or agency	62	18	13	2	5	0	80	7	56

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	56	20	1	0	79	1	72
2017	3 to 10 years in current department or agency	13	51	25	8	3	64	11	142
2017	11 to 20 years in current department or agency	12	37	38	8	4	50	12	194
2017	More than 20 years in current department or agency	14	34	40	9	4	48	12	56

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	1	10	37	36	16	52	11	72
2017	3 to 10 years in current department or agency	9	12	43	24	12	36	21	142
2017	11 to 20 years in current department or agency	4	16	46	28	6	33	20	194
2017	More than 20 years in current department or agency	2	22	41	27	9	36	24	56

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	43	3	3	0	2	94	3	72
2017	3 to 10 years in current department or agency	51	39	4	5	0	0	90	5	141
2017	11 to 20 years in current department or agency	45	42	8	3	2	1	87	5	194
2017	More than 20 years in current department or agency	68	19	7	4	2	0	87	5	55

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	42	13	0	1	0	85	1	71
2017	3 to 10 years in current department or agency	33	44	12	5	6	0	77	11	142
2017	11 to 20 years in current department or agency	31	42	10	11	4	1	75	15	194
2017	More than 20 years in current department or agency	50	33	5	9	4	0	82	12	56

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	14	86	72
2017	3 to 10 years in current department or agency	19	81	142
2017	11 to 20 years in current department or agency	11	89	194
2017	More than 20 years in current department or agency	13	87	55
2014	3 to 10 years in current department or agency	14	86	193
2014	11 to 20 years in current department or agency	12	88	177

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	79	21	10
2017	3 to 10 years in current department or agency	81	19	27
2017	11 to 20 years in current department or agency	73	27	22
2014	3 to 10 years in current department or agency	82	18	28
2014	11 to 20 years in current department or agency	85	15	20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	54	41	5	0	95	0	22
2017	11 to 20 years in current department or agency	69	25	0	6	94	6	16
2014	3 to 10 years in current department or agency	43	57	0	0	100	0	23
2014	11 to 20 years in current department or agency	59	35	0	6	94	6	17

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	26	17	12	3	3	0	41	59	72
2017	3 to 10 years in current department or agency	51	25	11	4	4	5	1	54	46	142
2017	11 to 20 years in current department or agency	50	29	10	3	3	5	0	53	47	194
2017	More than 20 years in current department or agency	52	23	11	2	6	7	0	56	44	56

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	41
2017	3 to 10 years in current department or agency	22	62
2017	11 to 20 years in current department or agency	8	86
2017	More than 20 years in current department or agency	0	23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	41
2017	3 to 10 years in current department or agency	19	62
2017	11 to 20 years in current department or agency	14	86
2017	More than 20 years in current department or agency	22	23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	41
2017	3 to 10 years in current department or agency	18	62
2017	11 to 20 years in current department or agency	21	86
2017	More than 20 years in current department or agency	18	23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	41
2017	3 to 10 years in current department or agency	58	62
2017	11 to 20 years in current department or agency	51	86
2017	More than 20 years in current department or agency	31	23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	41
2017	3 to 10 years in current department or agency	7	62
2017	11 to 20 years in current department or agency	1	86
2017	More than 20 years in current department or agency	5	23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	41
2017	3 to 10 years in current department or agency	37	62
2017	11 to 20 years in current department or agency	46	86
2017	More than 20 years in current department or agency	47	23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	5	71	14	5	2	3	40
2017	3 to 10 years in current department or agency	11	61	16	3	0	8	62
2017	11 to 20 years in current department or agency	25	60	12	2	0	0	83
2017	More than 20 years in current department or agency	18	64	9	9	0	0	22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	27	13	8	8	3	8	68	18	41
2017	3 to 10 years in current department or agency	43	19	8	15	10	3	2	65	26	62
2017	11 to 20 years in current department or agency	30	32	9	11	6	1	12	71	19	87
2017	More than 20 years in current department or agency	47	31	9	4	5	0	5	81	9	23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	15	2	16	30	0	27	34	63	41
2017	3 to 10 years in current department or agency	6	8	8	10	17	8	43	29	54	62
2017	11 to 20 years in current department or agency	7	14	11	7	5	7	50	48	27	87
2017	More than 20 years in current department or agency	14	14	17	9	14	0	33	41	33	23

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)