2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	25	8	0	3	89	3	36
2017	3 to 10 years in the federal public service	50	40	4	5	1	90	6	105
2017	11 to 20 years in the federal public service	40	43	5	8	3	84	12	229
2017	More than 20 years in the federal public service	58	32	1	7	1	91	8	96
2014	Less than 3 years in the federal public service	56	36	4	4	0	92	4	23
2014	3 to 10 years in the federal public service	45	44	4	4	3	89	7	151
2014	11 to 20 years in the federal public service	51	32	4	8	5	83	13	220
2014	More than 20 years in the federal public service	55	33	2	8	2	88	10	88
2011	Less than 3 years in the federal public service	69	29	2	0	0	98	0	51
2011	3 to 10 years in the federal public service	65	30	2	2	1	95	3	253
2011	11 to 20 years in the federal public service	57	37	3	4	0	93	4	189
2011	More than 20 years in the federal public service	66	25	2	4	2	92	6	99
2008	Less than 3 years in the federal public service	67	27	2	3	1	94	4	97
2008	3 to 10 years in the federal public service	67	28	2	3	0	96	3	260
2008	11 to 20 years in the federal public service	69	24	2	4	2	92	6	156
2008	More than 20 years in the federal public service	73	22	3	2	0	95	2	101

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	14	3	0	3	0	0	95	3	36
2017	3 to 10 years in the federal public service	87	9	3	1	0	0	0	96	1	105
2017	11 to 20 years in the federal public service	77	15	3	0	2	1	1	94	3	228
2017	More than 20 years in the federal public service	90	6	3	0	0	0	1	97	0	95
2014	Less than 3 years in the federal public service	75	21	0	4	0	0	0	96	4	23
2014	3 to 10 years in the federal public service	75	18	3	2	1	0	1	93	3	151
2014	11 to 20 years in the federal public service	78	14	3	2	0	1	1	94	2	220
2014	More than 20 years in the federal public service	80	16	1	0	0	1	1	99	0	88
2011	Less than 3 years in the federal public service	77	19	2	2	0	0	0	96	2	51
2011	3 to 10 years in the federal public service	83	11	0	3	1	0	1	96	4	253
2011	11 to 20 years in the federal public service	81	14	2	2	1	1	1	96	2	190
2011	More than 20 years in the federal public service	83	12	0	2	1	1	1	97	3	99
2008	Less than 3 years in the federal public service	89	9	1	1	0	0	0	98	1	97
2008	3 to 10 years in the federal public service	84	14	1	0	1	0	0	98	1	260
2008	11 to 20 years in the federal public service	85	10	2	1	1	0	1	97	1	156
2008	More than 20 years in the federal public service	87	9	1	2	1	0	0	96	3	101

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	8	3	6	0	0	0	92	6	36
2017	3 to 10 years in the federal public service	77	17	3	2	0	1	0	95	2	105
2017	11 to 20 years in the federal public service	77	16	1	3	2	0	1	94	4	229
2017	More than 20 years in the federal public service	76	15	5	2	0	0	2	93	2	96
2014	Less than 3 years in the federal public service	71	11	4	13	0	0	0	83	13	23
2014	3 to 10 years in the federal public service	70	18	3	6	1	0	2	90	7	151
2014	11 to 20 years in the federal public service	76	14	4	3	2	0	2	91	5	220
2014	More than 20 years in the federal public service	76	15	3	4	0	0	2	93	4	88
2011	Less than 3 years in the federal public service	69	22	2	6	2	0	0	91	8	51
2011	3 to 10 years in the federal public service	71	16	5	6	1	0	1	88	6	252
2011	11 to 20 years in the federal public service	71	18	3	4	2	0	2	91	6	190
2011	More than 20 years in the federal public service	73	21	4	1	0	0	1	95	1	99
2008	Less than 3 years in the federal public service	75	15	3	4	2	0	0	91	6	97
2008	3 to 10 years in the federal public service	72	20	2	4	2	0	0	92	6	260
2008	11 to 20 years in the federal public service	74	17	3	3	2	0	1	93	5	156
2008	More than 20 years in the federal public service	79	17	0	3	1	0	0	96	4	101

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	39	11	3	0	86	3	36
2017	3 to 10 years in the federal public service	65	23	4	8	0	88	8	105
2017	11 to 20 years in the federal public service	63	27	3	5	2	90	7	229
2017	More than 20 years in the federal public service	68	23	2	5	2	91	7	96
2014	Less than 3 years in the federal public service	63	11	13	8	4	75	12	23
2014	3 to 10 years in the federal public service	64	29	1	4	2	93	6	151
2014	11 to 20 years in the federal public service	66	24	3	5	2	90	7	220
2014	More than 20 years in the federal public service	71	22	1	5	1	93	6	88
2011	Less than 3 years in the federal public service	61	31	4	2	2	92	4	51
2011	3 to 10 years in the federal public service	71	23	1	4	1	94	5	250
2011	11 to 20 years in the federal public service	61	29	6	3	1	90	4	188
2011	More than 20 years in the federal public service	71	23	3	2	1	94	3	99

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	37	11	17	3	0	0	70	19	36
2017	3 to 10 years in the federal public service	35	44	9	11	2	0	0	79	13	105
2017	11 to 20 years in the federal public service	39	41	9	9	3	0	0	80	11	228
2017	More than 20 years in the federal public service	51	36	2	10	1	0	0	87	12	96
2014	Less than 3 years in the federal public service	45	15	12	21	8	0	0	60	29	23
2014	3 to 10 years in the federal public service	32	45	9	9	5	0	0	77	14	151
2014	11 to 20 years in the federal public service	40	40	8	11	1	0	0	80	12	220
2014	More than 20 years in the federal public service	50	36	2	7	2	0	2	88	9	88
2011	Less than 3 years in the federal public service	39	41	4	10	2	2	2	83	12	51
2011	3 to 10 years in the federal public service	51	34	8	5	2	0	0	85	7	250
2011	11 to 20 years in the federal public service	46	37	9	5	3	0	1	83	8	189
2011	More than 20 years in the federal public service	56	31	6	5	2	0	0	87	7	99
2008	Less than 3 years in the federal public service	42	35	12	8	2	0	0	77	10	97
2008	3 to 10 years in the federal public service	46	34	10	7	2	0	0	80	10	260
2008	11 to 20 years in the federal public service	49	40	3	6	0	0	1	90	6	156
2008	More than 20 years in the federal public service	47	32	12	7	2	0	1	79	9	101

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	45	8	3	0	0	89	3	36
2017	3 to 10 years in the federal public service	51	33	8	4	4	0	84	8	105
2017	11 to 20 years in the federal public service	59	29	3	4	4	0	89	8	229
2017	More than 20 years in the federal public service	58	31	8	2	0	0	90	2	96
2014	Less than 3 years in the federal public service	31	36	13	15	4	0	67	19	23
2014	3 to 10 years in the federal public service	48	33	7	7	5	0	81	11	151
2014	11 to 20 years in the federal public service	53	35	4	5	3	0	88	8	220
2014	More than 20 years in the federal public service	64	24	9	2	1	0	88	3	88
2011	Less than 3 years in the federal public service	55	28	10	4	4	0	82	8	51
2011	3 to 10 years in the federal public service	59	27	7	4	2	0	86	7	253
2011	11 to 20 years in the federal public service	54	30	8	4	3	1	85	7	190
2011	More than 20 years in the federal public service	68	21	7	3	1	0	89	4	99
2008	Less than 3 years in the federal public service	39	41	9	8	2	0	80	10	97
2008	3 to 10 years in the federal public service	48	39	5	6	2	0	87	8	260
2008	11 to 20 years in the federal public service	48	42	4	4	1	0	90	6	156
2008	More than 20 years in the federal public service	62	26	8	2	2	0	88	4	101

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	31	11	8	0	0	81	8	36
2017	3 to 10 years in the federal public service	58	29	5	5	3	0	87	8	105
2017	11 to 20 years in the federal public service	66	26	2	4	3	0	92	6	229
2017	More than 20 years in the federal public service	67	28	3	2	0	0	95	2	96
2014	Less than 3 years in the federal public service	48	36	4	4	8	0	85	12	23
2014	3 to 10 years in the federal public service	53	33	5	7	3	0	86	9	151
2014	11 to 20 years in the federal public service	60	31	3	2	3	0	91	5	220
2014	More than 20 years in the federal public service	71	24	4	1	0	0	96	1	88
2011	Less than 3 years in the federal public service	60	26	8	2	4	0	86	6	51
2011	3 to 10 years in the federal public service	57	37	4	2	1	0	93	3	252
2011	11 to 20 years in the federal public service	57	35	4	2	2	1	92	4	189
2011	More than 20 years in the federal public service	69	27	3	1	0	0	96	1	99
2008	Less than 3 years in the federal public service	54	30	6	8	2	0	84	10	97
2008	3 to 10 years in the federal public service	52	37	3	4	4	0	88	8	260
2008	11 to 20 years in the federal public service	58	35	2	4	0	0	94	4	156
2008	More than 20 years in the federal public service	65	30	1	3	1	0	95	4	101

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	25	3	0	0	0	97	0	36
2017	3 to 10 years in the federal public service	69	27	1	2	0	1	97	2	105
2017	11 to 20 years in the federal public service	65	28	4	2	1	1	93	3	228
2017	More than 20 years in the federal public service	65	30	3	1	0	0	96	1	96
2014	Less than 3 years in the federal public service	67	25	8	0	0	0	92	0	23
2014	3 to 10 years in the federal public service	62	32	4	1	1	0	94	2	151
2014	11 to 20 years in the federal public service	67	26	4	1	1	0	94	2	220
2014	More than 20 years in the federal public service	76	17	2	2	1	1	94	3	88

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	86	11	3	0	0	0	0	97	0	36
2017	3 to 10 years in the federal public service	67	22	6	1	2	2	0	91	3	105
2017	11 to 20 years in the federal public service	60	30	4	4	3	0	0	89	7	228
2017	More than 20 years in the federal public service	63	31	3	2	1	0	0	94	3	96
2014	Less than 3 years in the federal public service	63	21	4	4	8	0	0	84	12	23
2014	3 to 10 years in the federal public service	56	22	9	7	5	1	0	79	12	151
2014	11 to 20 years in the federal public service	49	35	7	6	2	0	0	85	8	220
2014	More than 20 years in the federal public service	57	29	4	7	2	0	1	86	9	88
2011	Less than 3 years in the federal public service	56	30	12	0	0	0	2	88	0	50
2011	3 to 10 years in the federal public service	58	31	6	4	1	0	0	88	5	252
2011	11 to 20 years in the federal public service	49	37	6	8	1	0	0	86	8	189
2011	More than 20 years in the federal public service	49	38	5	5	3	0	0	87	8	99

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	11	19	9	3	3	15	62	14	36
2017	3 to 10 years in the federal public service	44	18	15	4	4	2	13	73	9	105
2017	11 to 20 years in the federal public service	41	22	8	14	8	0	8	68	23	229
2017	More than 20 years in the federal public service	39	20	6	12	4	0	19	73	20	96
2014	Less than 3 years in the federal public service	40	23	10	8	4	0	15	75	14	23
2014	3 to 10 years in the federal public service	34	16	15	14	8	2	10	58	25	151
2014	11 to 20 years in the federal public service	34	25	12	14	6	2	7	65	22	220
2014	More than 20 years in the federal public service	35	28	10	6	6	1	15	74	14	88
2011	Less than 3 years in the federal public service	30	26	14	6	8	2	14	66	16	50
2011	3 to 10 years in the federal public service	39	25	11	10	8	1	7	69	19	253
2011	11 to 20 years in the federal public service	26	27	9	13	13	1	11	60	29	189
2011	More than 20 years in the federal public service	29	27	14	8	12	0	9	62	22	99
2008	Less than 3 years in the federal public service	41	22	13	8	4	3	8	71	14	97
2008	3 to 10 years in the federal public service	33	32	10	12	8	1	5	69	21	260
2008	11 to 20 years in the federal public service	32	26	6	18	12	0	6	62	32	156
2008	More than 20 years in the federal public service	22	20	9	17	13	0	20	52	37	101

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	53	3	3	0	95	3	36
2017	3 to 10 years in the federal public service	42	40	9	2	7	82	9	105
2017	11 to 20 years in the federal public service	49	36	4	7	4	85	11	227
2017	More than 20 years in the federal public service	48	35	9	7	2	83	9	95
2014	Less than 3 years in the federal public service	23	53	4	16	4	77	20	23
2014	3 to 10 years in the federal public service	35	41	11	9	4	76	13	151
2014	11 to 20 years in the federal public service	42	38	8	8	4	81	11	220
2014	More than 20 years in the federal public service	53	33	9	4	0	86	4	88
2011	Less than 3 years in the federal public service	55	33	2	8	2	88	10	50
2011	3 to 10 years in the federal public service	50	37	8	2	2	88	4	251
2011	11 to 20 years in the federal public service	44	41	6	6	4	84	10	188
2011	More than 20 years in the federal public service	55	30	7	4	3	86	7	99
2008	Less than 3 years in the federal public service	45	33	14	7	1	78	8	96
2008	3 to 10 years in the federal public service	45	40	7	5	3	85	8	258
2008	11 to 20 years in the federal public service	43	37	9	7	3	81	10	155
2008	More than 20 years in the federal public service	61	24	6	8	1	85	9	101

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	30	8	6	3	84	8	36
2017	3 to 10 years in the federal public service	42	35	8	10	6	77	15	105
2017	11 to 20 years in the federal public service	36	28	13	14	9	64	22	228
2017	More than 20 years in the federal public service	41	33	17	6	3	74	9	95
2014	Less than 3 years in the federal public service	27	36	12	4	21	63	25	23
2014	3 to 10 years in the federal public service	29	37	13	15	6	65	21	151
2014	11 to 20 years in the federal public service	32	34	15	12	6	66	19	220
2014	More than 20 years in the federal public service	37	41	10	8	3	79	11	88
2011	Less than 3 years in the federal public service	42	41	4	10	4	83	14	51
2011	3 to 10 years in the federal public service	37	35	11	11	6	72	17	252
2011	11 to 20 years in the federal public service	31	34	14	15	6	65	21	188
2011	More than 20 years in the federal public service	31	40	15	7	7	71	14	99

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	30	14	9	0	77	9	36
2017	3 to 10 years in the federal public service	39	43	9	8	2	82	10	105
2017	11 to 20 years in the federal public service	40	38	6	11	5	79	15	229
2017	More than 20 years in the federal public service	46	36	9	7	3	82	10	95

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	33	11	0	0	0	89	0	36
2017	3 to 10 years in the federal public service	50	39	8	3	1	0	88	4	105
2017	11 to 20 years in the federal public service	56	32	5	3	4	0	88	7	228
2017	More than 20 years in the federal public service	56	36	5	2	1	0	91	3	94
2014	Less than 3 years in the federal public service	39	53	4	0	4	0	92	4	23
2014	3 to 10 years in the federal public service	50	38	11	1	0	0	88	1	151
2014	11 to 20 years in the federal public service	53	31	8	6	1	0	85	8	220
2014	More than 20 years in the federal public service	58	34	6	2	0	0	92	2	88
2011	Less than 3 years in the federal public service	44	48	0	6	2	0	92	8	51
2011	3 to 10 years in the federal public service	52	36	8	3	1	0	89	4	251
2011	11 to 20 years in the federal public service	47	39	9	4	0	1	87	4	190
2011	More than 20 years in the federal public service	56	37	3	2	1	1	94	3	97
2008	Less than 3 years in the federal public service	54	32	9	2	2	1	86	4	97
2008	3 to 10 years in the federal public service	57	33	5	3	1	0	91	4	260
2008	11 to 20 years in the federal public service	57	34	3	3	3	0	91	6	156
2008	More than 20 years in the federal public service	65	28	2	2	3	0	93	5	101

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	34	9	6	3	83	8	35
2017	3 to 10 years in the federal public service	41	38	8	8	6	79	13	105
2017	11 to 20 years in the federal public service	37	35	9	12	6	72	18	229
2017	More than 20 years in the federal public service	46	38	11	2	3	84	5	95

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	36	3	0	0	97	0	36
2017	3 to 10 years in the federal public service	55	33	7	5	0	88	5	104
2017	11 to 20 years in the federal public service	69	22	4	3	2	91	5	228
2017	More than 20 years in the federal public service	69	27	4	0	0	96	0	95
2014	Less than 3 years in the federal public service	76	24	0	0	0	100	0	23
2014	3 to 10 years in the federal public service	64	25	10	1	0	89	1	151
2014	11 to 20 years in the federal public service	72	20	6	2	0	92	2	220
2014	More than 20 years in the federal public service	77	18	2	2	0	95	2	88
2011	Less than 3 years in the federal public service	75	21	2	2	0	96	2	51
2011	3 to 10 years in the federal public service	70	24	5	1	0	94	2	253
2011	11 to 20 years in the federal public service	64	31	4	2	1	94	2	190
2011	More than 20 years in the federal public service	74	22	2	1	0	97	1	98

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	16	8	11	3	0	78	14	36
2017	3 to 10 years in the federal public service	38	41	9	6	4	1	81	10	104
2017	11 to 20 years in the federal public service	43	37	9	7	4	0	80	11	229
2017	More than 20 years in the federal public service	48	34	9	6	3	0	82	10	94
2014	Less than 3 years in the federal public service	27	35	17	17	4	0	62	21	23
2014	3 to 10 years in the federal public service	33	40	13	10	4	0	73	14	151
2014	11 to 20 years in the federal public service	33	44	10	11	3	0	77	14	220
2014	More than 20 years in the federal public service	50	37	5	6	3	0	86	9	88
2011	Less than 3 years in the federal public service	42	37	6	12	4	0	79	16	51
2011	3 to 10 years in the federal public service	41	39	9	9	2	0	80	11	252
2011	11 to 20 years in the federal public service	40	42	6	9	3	1	82	12	188
2011	More than 20 years in the federal public service	46	37	5	8	4	0	83	12	98

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	26	18	0	0	0	0	82	0	36
2017	3 to 10 years in the federal public service	47	36	9	6	0	1	0	84	6	104
2017	11 to 20 years in the federal public service	46	32	10	7	5	0	0	78	12	229
2017	More than 20 years in the federal public service	46	36	11	3	3	0	1	83	6	95
2014	Less than 3 years in the federal public service	39	19	13	29	0	0	0	58	29	23
2014	3 to 10 years in the federal public service	39	35	16	7	4	0	0	73	11	151
2014	11 to 20 years in the federal public service	43	33	11	10	4	0	0	76	13	220
2014	More than 20 years in the federal public service	52	35	7	3	2	0	0	88	5	88

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	34	10	3	0	0	0	87	3	36
2017	3 to 10 years in the federal public service	47	38	9	4	1	1	0	86	5	104
2017	11 to 20 years in the federal public service	47	35	7	7	3	0	0	82	11	229
2017	More than 20 years in the federal public service	51	36	6	5	1	0	0	87	6	95
2014	Less than 3 years in the federal public service	43	27	19	8	4	0	0	69	11	23
2014	3 to 10 years in the federal public service	40	34	15	8	3	0	0	74	11	151
2014	11 to 20 years in the federal public service	42	33	11	11	2	0	0	76	13	220
2014	More than 20 years in the federal public service	51	34	7	6	2	1	0	85	8	88
2011	Less than 3 years in the federal public service	54	37	4	4	0	0	2	92	4	51
2011	3 to 10 years in the federal public service	54	35	7	2	1	1	0	90	3	250
2011	11 to 20 years in the federal public service	47	38	8	5	1	1	0	86	6	189
2011	More than 20 years in the federal public service	55	34	6	4	1	0	0	89	5	99

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	33	5	0	0	3	94	0	36
2017	3 to 10 years in the federal public service	50	37	3	6	4	0	87	10	102
2017	11 to 20 years in the federal public service	56	33	5	4	3	0	88	7	229
2017	More than 20 years in the federal public service	53	35	9	3	0	0	88	3	95
2014	Less than 3 years in the federal public service	35	36	17	8	4	0	71	12	23
2014	3 to 10 years in the federal public service	45	34	15	5	0	0	79	5	151
2014	11 to 20 years in the federal public service	54	29	9	5	3	0	83	8	220
2014	More than 20 years in the federal public service	64	26	6	3	1	0	90	4	88
2011	Less than 3 years in the federal public service	68	22	8	2	0	0	90	2	50
2011	3 to 10 years in the federal public service	56	37	4	2	1	0	93	3	253
2011	11 to 20 years in the federal public service	50	39	5	4	3	0	88	6	190
2011	More than 20 years in the federal public service	59	33	3	2	3	0	92	5	98
2008	Less than 3 years in the federal public service	48	39	6	4	2	0	88	6	97
2008	3 to 10 years in the federal public service	54	36	3	4	2	0	91	6	259
2008	11 to 20 years in the federal public service	54	37	4	3	2	0	92	4	156
2008	More than 20 years in the federal public service	58	33	6	3	0	0	91	3	101

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	31	11	3	0	0	0	86	3	36
2017	3 to 10 years in the federal public service	46	40	11	1	2	0	0	86	3	105
2017	11 to 20 years in the federal public service	37	39	14	6	4	0	0	76	10	228
2017	More than 20 years in the federal public service	39	39	13	7	1	0	1	79	8	96
2014	Less than 3 years in the federal public service	30	50	8	4	8	0	0	80	12	23
2014	3 to 10 years in the federal public service	41	36	14	6	3	0	0	77	9	151
2014	11 to 20 years in the federal public service	30	40	19	8	3	0	0	70	11	220
2014	More than 20 years in the federal public service	34	37	16	9	4	0	0	71	12	88
2011	Less than 3 years in the federal public service	54	39	8	0	0	0	0	92	0	51
2011	3 to 10 years in the federal public service	37	37	20	4	2	0	0	75	5	251
2011	11 to 20 years in the federal public service	36	32	21	8	2	1	0	69	10	190
2011	More than 20 years in the federal public service	32	41	22	6	0	0	0	72	6	98
2008	Less than 3 years in the federal public service	48	31	16	2	2	0	0	79	4	97
2008	3 to 10 years in the federal public service	33	42	18	4	3	0	0	75	7	260
2008	11 to 20 years in the federal public service	30	35	20	10	4	0	1	66	14	156
2008	More than 20 years in the federal public service	20	42	28	4	6	0	1	62	10	101

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	8	50	17	17	2	3	36	12	36
2017	3 to 10 years in the federal public service	7	19	41	22	10	1	0	33	26	105
2017	11 to 20 years in the federal public service	11	21	39	17	10	1	2	27	33	228
2017	More than 20 years in the federal public service	9	21	42	22	4	0	1	27	31	95
2014	Less than 3 years in the federal public service	4	17	35	20	15	10	0	38	23	23
2014	3 to 10 years in the federal public service	4	19	42	24	10	0	1	34	23	151
2014	11 to 20 years in the federal public service	6	24	37	20	10	0	3	31	31	220
2014	More than 20 years in the federal public service	4	20	36	29	7	0	4	38	26	88
2011	Less than 3 years in the federal public service	4	4	37	30	18	4	4	51	8	51
2011	3 to 10 years in the federal public service	5	19	37	23	13	0	3	37	25	252
2011	11 to 20 years in the federal public service	6	25	36	23	9	1	1	32	31	190
2011	More than 20 years in the federal public service	1	29	36	20	13	0	0	33	30	99
2008	Less than 3 years in the federal public service	5	15	30	22	26	1	1	48	21	97
2008	3 to 10 years in the federal public service	7	19	38	25	9	1	1	35	26	260
2008	11 to 20 years in the federal public service	6	21	42	23	6	1	2	29	28	155
2008	More than 20 years in the federal public service	6	15	48	19	11	0	2	30	21	101

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	3	25	19	48	0	3	69	6	36
2017	3 to 10 years in the federal public service	5	5	29	33	28	0	0	61	10	104
2017	11 to 20 years in the federal public service	8	12	28	28	21	1	1	50	21	225
2017	More than 20 years in the federal public service	4	15	32	32	14	1	2	48	20	95
2014	Less than 3 years in the federal public service	4	25	27	27	8	10	0	39	32	23
2014	3 to 10 years in the federal public service	9	9	31	30	20	1	1	50	18	151
2014	11 to 20 years in the federal public service	8	19	27	31	13	0	3	45	28	220
2014	More than 20 years in the federal public service	4	12	29	32	18	1	4	52	17	88
2011	Less than 3 years in the federal public service	2	9	22	28	33	4	2	65	12	51
2011	3 to 10 years in the federal public service	5	10	28	26	27	0	3	55	16	250
2011	11 to 20 years in the federal public service	6	15	30	29	17	2	1	47	22	189
2011	More than 20 years in the federal public service	3	9	29	30	26	1	2	57	12	98
2008	Less than 3 years in the federal public service	2	7	14	39	32	2	3	75	10	97
2008	3 to 10 years in the federal public service	9	10	24	35	20	1	2	57	19	260
2008	11 to 20 years in the federal public service	3	13	24	37	19	1	4	59	16	155
2008	More than 20 years in the federal public service	5	10	29	36	18	0	2	55	15	100

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	11	36	13	17	0	5	32	30	36
2017	3 to 10 years in the federal public service	15	28	31	12	12	0	1	24	44	105
2017	11 to 20 years in the federal public service	26	25	32	10	5	1	1	16	51	227
2017	More than 20 years in the federal public service	18	33	26	16	6	0	1	22	52	95
2014	Less than 3 years in the federal public service	19	12	40	8	12	10	0	22	34	23
2014	3 to 10 years in the federal public service	15	17	41	17	9	0	1	26	32	150
2014	11 to 20 years in the federal public service	19	30	28	13	7	0	4	21	50	220
2014	More than 20 years in the federal public service	9	26	35	16	11	0	2	28	36	88
2011	Less than 3 years in the federal public service	4	14	40	24	14	0	4	40	18	50
2011	3 to 10 years in the federal public service	8	19	39	18	13	0	3	31	28	250
2011	11 to 20 years in the federal public service	16	21	37	14	10	1	1	25	38	189
2011	More than 20 years in the federal public service	11	23	31	20	12	0	3	33	35	99
2008	Less than 3 years in the federal public service	3	24	29	23	19	1	2	43	28	97
2008	3 to 10 years in the federal public service	13	24	32	20	8	0	2	29	38	260
2008	11 to 20 years in the federal public service	10	20	35	23	7	1	4	31	32	155
2008	More than 20 years in the federal public service	11	17	30	27	13	0	3	41	29	101

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	17	20	33	27	3	0	62	18	36
2017	3 to 10 years in the federal public service	5	10	28	36	20	1	0	56	15	105
2017	11 to 20 years in the federal public service	9	13	39	28	10	0	1	38	22	228
2017	More than 20 years in the federal public service	5	13	46	29	4	1	2	34	18	96
2014	Less than 3 years in the federal public service	0	8	33	35	15	10	0	55	9	23
2014	3 to 10 years in the federal public service	4	9	39	33	15	0	1	49	13	150
2014	11 to 20 years in the federal public service	6	13	43	27	9	0	1	36	20	218
2014	More than 20 years in the federal public service	2	14	46	24	13	0	1	37	16	88
2011	Less than 3 years in the federal public service	0	2	31	43	22	0	2	66	2	51
2011	3 to 10 years in the federal public service	4	12	38	28	15	0	3	44	17	251
2011	11 to 20 years in the federal public service	9	14	38	29	10	1	1	39	23	189
2011	More than 20 years in the federal public service	5	17	37	30	9	1	1	40	23	98
2008	Less than 3 years in the federal public service	2	7	28	30	32	1	0	63	9	97
2008	3 to 10 years in the federal public service	3	16	31	34	13	0	3	48	20	259
2008	11 to 20 years in the federal public service	8	14	39	28	8	0	2	38	22	155
2008	More than 20 years in the federal public service	5	18	46	21	8	0	2	30	23	100

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	6	25	23	30	7	6	61	10	36
2017	3 to 10 years in the federal public service	12	21	34	19	14	0	0	34	33	105
2017	11 to 20 years in the federal public service	14	20	34	23	7	1	1	30	34	228
2017	More than 20 years in the federal public service	8	33	27	22	6	1	2	29	43	95
2014	Less than 3 years in the federal public service	4	12	24	12	32	13	4	53	19	23
2014	3 to 10 years in the federal public service	17	27	35	12	8	0	1	21	44	151
2014	11 to 20 years in the federal public service	22	29	27	17	4	0	1	22	51	219
2014	More than 20 years in the federal public service	11	29	35	14	9	0	2	23	41	88
2011	Less than 3 years in the federal public service	6	6	30	25	28	0	6	56	12	51
2011	3 to 10 years in the federal public service	9	21	27	25	15	0	3	41	31	250
2011	11 to 20 years in the federal public service	13	24	36	15	9	1	2	25	38	190
2011	More than 20 years in the federal public service	11	26	36	17	8	0	1	26	38	98
2008	Less than 3 years in the federal public service	5	12	19	32	29	1	2	63	18	97
2008	3 to 10 years in the federal public service	7	18	28	32	13	1	1	46	25	260
2008	11 to 20 years in the federal public service	10	17	37	24	7	0	4	32	29	155
2008	More than 20 years in the federal public service	13	20	38	16	11	0	2	28	34	100

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	11	20	11	33	11	9	55	21	36
2017	3 to 10 years in the federal public service	3	10	26	27	29	2	3	59	13	104
2017	11 to 20 years in the federal public service	6	9	26	36	20	1	1	57	16	228
2017	More than 20 years in the federal public service	5	12	34	32	13	1	3	47	18	95
2014	Less than 3 years in the federal public service	4	4	8	35	36	13	0	82	9	23
2014	3 to 10 years in the federal public service	3	12	28	29	25	1	2	56	15	151
2014	11 to 20 years in the federal public service	9	16	27	28	16	1	3	46	26	220
2014	More than 20 years in the federal public service	2	14	24	32	24	0	4	58	17	88
2011	Less than 3 years in the federal public service	2	6	27	20	34	2	10	61	9	51
2011	3 to 10 years in the federal public service	3	7	23	37	26	0	5	66	10	250
2011	11 to 20 years in the federal public service	4	10	25	34	25	1	2	60	14	188
2011	More than 20 years in the federal public service	4	8	34	33	16	0	4	52	13	97
2008	Less than 3 years in the federal public service	2	14	15	33	28	2	5	66	18	97
2008	3 to 10 years in the federal public service	7	17	27	25	20	1	3	47	25	259
2008	11 to 20 years in the federal public service	5	11	27	37	16	0	4	56	16	155
2008	More than 20 years in the federal public service	8	13	28	24	23	0	4	49	22	100

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	6	21	25	19	6	9	51	24	36
2017	3 to 10 years in the federal public service	13	20	34	24	8	1	1	32	33	103
2017	11 to 20 years in the federal public service	18	19	33	20	7	1	2	27	39	227
2017	More than 20 years in the federal public service	11	27	35	21	5	0	1	26	38	96
2014	Less than 3 years in the federal public service	4	12	37	19	19	10	0	42	17	23
2014	3 to 10 years in the federal public service	16	15	36	18	11	3	1	30	33	151
2014	11 to 20 years in the federal public service	17	25	31	18	7	0	2	25	43	220
2014	More than 20 years in the federal public service	10	26	35	15	11	0	3	27	37	88

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	13	6	0	0	0	3	94	0	36
2017	3 to 10 years in the federal public service	78	12	2	5	1	0	2	92	6	105
2017	11 to 20 years in the federal public service	78	10	3	2	2	0	4	92	4	229
2017	More than 20 years in the federal public service	79	8	3	3	1	0	5	93	4	96
2014	Less than 3 years in the federal public service	60	8	8	10	4	0	12	76	15	23
2014	3 to 10 years in the federal public service	77	13	2	3	1	0	4	94	4	151
2014	11 to 20 years in the federal public service	80	10	4	4	0	0	2	92	4	220
2014	More than 20 years in the federal public service	81	9	3	2	0	0	4	94	2	88
2011	Less than 3 years in the federal public service	67	21	4	6	0	0	2	90	6	51
2011	3 to 10 years in the federal public service	75	13	4	3	1	0	3	91	4	251
2011	11 to 20 years in the federal public service	74	14	4	3	1	0	5	92	4	188
2011	More than 20 years in the federal public service	79	14	2	2	1	0	1	95	3	98
2008	Less than 3 years in the federal public service	72	15	4	4	1	0	3	90	5	97
2008	3 to 10 years in the federal public service	70	15	5	5	1	0	3	88	7	259
2008	11 to 20 years in the federal public service	79	9	3	3	1	1	4	93	5	156
2008	More than 20 years in the federal public service	72	17	2	2	2	0	5	94	4	101

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	28	3	5	3	11	3	87	9	36
2017	3 to 10 years in the federal public service	28	37	13	9	6	4	3	70	16	105
2017	11 to 20 years in the federal public service	33	30	17	8	5	6	2	68	14	229
2017	More than 20 years in the federal public service	41	31	12	5	4	4	2	77	10	96
2014	Less than 3 years in the federal public service	15	23	21	8	11	4	17	48	25	23
2014	3 to 10 years in the federal public service	40	24	19	10	5	3	1	65	15	151
2014	11 to 20 years in the federal public service	39	31	11	8	6	2	3	74	14	220
2014	More than 20 years in the federal public service	44	28	10	7	5	0	7	78	12	88

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	28	0	6	3	0	0	92	8	36
2017	3 to 10 years in the federal public service	48	32	8	6	6	1	0	81	12	104
2017	11 to 20 years in the federal public service	53	28	6	7	6	0	0	80	14	229
2017	More than 20 years in the federal public service	49	39	3	5	4	0	0	88	9	96
2014	Less than 3 years in the federal public service	46	20	13	4	8	10	0	72	13	23
2014	3 to 10 years in the federal public service	46	27	10	11	7	0	0	73	17	151
2014	11 to 20 years in the federal public service	51	30	6	8	4	0	0	81	12	220
2014	More than 20 years in the federal public service	63	21	4	6	4	0	1	85	11	88

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	34	6	3	3	0	0	89	5	36
2017	3 to 10 years in the federal public service	41	41	8	5	4	1	1	83	9	105
2017	11 to 20 years in the federal public service	42	35	8	7	6	1	0	79	13	229
2017	More than 20 years in the federal public service	50	32	6	6	2	1	2	85	9	96
2014	Less than 3 years in the federal public service	48	23	4	13	4	0	8	77	19	23
2014	3 to 10 years in the federal public service	41	33	8	13	3	1	1	75	16	151
2014	11 to 20 years in the federal public service	40	38	7	7	5	2	1	81	12	220
2014	More than 20 years in the federal public service	55	27	9	7	1	0	1	83	8	88
2011	Less than 3 years in the federal public service	45	30	12	2	8	4	0	78	10	51
2011	3 to 10 years in the federal public service	45	38	7	7	3	0	0	83	10	252
2011	11 to 20 years in the federal public service	32	34	10	17	5	1	1	67	22	188
2011	More than 20 years in the federal public service	43	37	6	6	8	0	0	80	14	97
2008	Less than 3 years in the federal public service	51	32	7	4	1	5	0	87	5	97
2008	3 to 10 years in the federal public service	38	38	8	11	4	0	0	77	15	260
2008	11 to 20 years in the federal public service	37	32	8	17	5	1	0	70	22	155
2008	More than 20 years in the federal public service	54	27	7	7	5	0	0	81	12	101

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	19	0	3	3	21	3	93	7	36
2017	3 to 10 years in the federal public service	40	30	10	6	6	8	1	76	13	105
2017	11 to 20 years in the federal public service	38	30	12	10	7	2	0	70	18	229
2017	More than 20 years in the federal public service	43	27	9	13	4	4	1	73	18	96
2014	Less than 3 years in the federal public service	40	8	0	8	8	25	11	75	25	23
2014	3 to 10 years in the federal public service	35	25	15	14	5	5	1	63	21	151
2014	11 to 20 years in the federal public service	40	30	10	9	6	2	2	73	17	220
2014	More than 20 years in the federal public service	47	28	9	10	2	0	3	77	13	88
2011	Less than 3 years in the federal public service	49	18	12	6	2	13	0	77	9	51
2011	3 to 10 years in the federal public service	39	31	10	10	6	4	0	74	16	252
2011	11 to 20 years in the federal public service	34	24	14	18	7	2	1	60	26	189
2011	More than 20 years in the federal public service	36	29	10	12	10	1	1	67	23	99
2008	Less than 3 years in the federal public service	53	26	3	8	0	10	0	87	9	97
2008	3 to 10 years in the federal public service	34	29	12	11	8	4	1	67	20	260
2008	11 to 20 years in the federal public service	37	26	9	17	8	3	0	64	26	156
2008	More than 20 years in the federal public service	47	24	10	10	8	2	0	72	18	101

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	14	14	8	5	25	3	62	19	36
2017	3 to 10 years in the federal public service	20	24	13	13	7	19	3	56	26	104
2017	11 to 20 years in the federal public service	12	26	16	17	11	14	4	46	35	229
2017	More than 20 years in the federal public service	27	21	17	9	8	12	4	58	21	96
2014	Less than 3 years in the federal public service	11	4	8	19	15	35	8	26	61	23
2014	3 to 10 years in the federal public service	14	22	14	18	17	16	0	43	41	151
2014	11 to 20 years in the federal public service	17	28	17	16	11	8	3	50	31	220
2014	More than 20 years in the federal public service	29	27	16	12	5	4	9	63	19	88

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	23	10	3	0	87	3	36
2017	3 to 10 years in the federal public service	56	31	4	7	2	87	9	105
2017	11 to 20 years in the federal public service	51	36	5	5	2	87	7	228
2017	More than 20 years in the federal public service	66	29	1	3	1	95	4	95
2014	Less than 3 years in the federal public service	59	19	4	10	8	79	17	23
2014	3 to 10 years in the federal public service	50	34	5	9	1	84	11	151
2014	11 to 20 years in the federal public service	52	32	6	8	2	84	10	220
2014	More than 20 years in the federal public service	66	28	1	3	1	94	5	88

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	33	6	8	0	0	3	86	8	36
2017	3 to 10 years in the federal public service	56	31	9	2	2	1	0	87	4	104
2017	11 to 20 years in the federal public service	49	31	9	6	4	0	0	80	11	229
2017	More than 20 years in the federal public service	48	44	6	2	0	0	0	92	2	96
2014	Less than 3 years in the federal public service	38	25	12	21	4	0	0	63	25	23
2014	3 to 10 years in the federal public service	43	31	12	9	5	0	0	74	14	151
2014	11 to 20 years in the federal public service	48	29	10	9	6	0	0	76	14	220
2014	More than 20 years in the federal public service	49	37	7	3	1	1	1	88	5	88
2011	Less than 3 years in the federal public service	52	23	10	13	2	0	0	75	15	51
2011	3 to 10 years in the federal public service	49	29	9	10	3	0	0	78	12	253
2011	11 to 20 years in the federal public service	38	34	14	8	5	0	1	73	13	189
2011	More than 20 years in the federal public service	48	35	6	7	3	0	0	84	10	99
2008	Less than 3 years in the federal public service	42	38	9	5	3	1	1	82	8	97
2008	3 to 10 years in the federal public service	42	36	8	8	5	1	0	79	13	260
2008	11 to 20 years in the federal public service	41	31	7	10	9	1	1	74	19	156
2008	More than 20 years in the federal public service	42	28	9	11	10	0	0	70	21	100

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	20	6	11	0	0	0	83	11	36
2017	3 to 10 years in the federal public service	63	27	6	1	3	1	0	90	4	105
2017	11 to 20 years in the federal public service	56	23	9	6	4	2	1	81	10	229
2017	More than 20 years in the federal public service	61	29	3	4	0	2	0	93	4	96
2014	Less than 3 years in the federal public service	49	33	8	0	0	0	10	91	0	23
2014	3 to 10 years in the federal public service	51	28	9	7	3	1	0	80	11	151
2014	11 to 20 years in the federal public service	56	27	10	5	2	0	0	83	7	220
2014	More than 20 years in the federal public service	63	21	8	2	1	4	1	88	4	88
2011	Less than 3 years in the federal public service	65	11	6	8	4	6	0	81	12	51
2011	3 to 10 years in the federal public service	56	23	10	7	2	1	0	80	10	252
2011	11 to 20 years in the federal public service	47	31	11	5	5	1	0	78	11	189
2011	More than 20 years in the federal public service	57	24	11	2	2	3	1	84	4	99
2008	Less than 3 years in the federal public service	59	26	9	3	3	0	0	85	6	97
2008	3 to 10 years in the federal public service	50	27	12	6	2	3	0	79	8	260
2008	11 to 20 years in the federal public service	50	28	7	6	6	1	1	80	13	156
2008	More than 20 years in the federal public service	53	26	7	9	5	0	0	79	14	100

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	34	8	3	0	0	3	89	3	36
2017	3 to 10 years in the federal public service	57	31	5	4	3	1	0	89	6	105
2017	11 to 20 years in the federal public service	49	31	7	7	7	0	0	80	14	228
2017	More than 20 years in the federal public service	54	32	8	5	0	0	0	86	5	96
2014	Less than 3 years in the federal public service	40	30	12	8	0	10	0	78	9	22
2014	3 to 10 years in the federal public service	50	28	9	9	3	0	0	78	13	151
2014	11 to 20 years in the federal public service	52	27	8	9	4	0	0	79	13	220
2014	More than 20 years in the federal public service	61	22	7	7	1	1	1	85	8	88
2011	Less than 3 years in the federal public service	52	28	6	6	6	2	0	82	12	50
2011	3 to 10 years in the federal public service	48	32	8	9	4	0	0	80	13	253
2011	11 to 20 years in the federal public service	44	29	13	9	5	0	0	73	15	190
2011	More than 20 years in the federal public service	48	34	10	4	3	0	0	83	7	99
2008	Less than 3 years in the federal public service	52	31	9	4	4	0	0	82	8	97
2008	3 to 10 years in the federal public service	44	32	8	11	5	1	0	76	16	260
2008	11 to 20 years in the federal public service	39	33	8	10	8	1	1	73	19	156
2008	More than 20 years in the federal public service	46	27	13	7	8	0	0	72	15	101

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	94	3	0	0	0	0	3	100	0	36
2017	3 to 10 years in the federal public service	86	7	3	1	0	0	3	96	1	105
2017	11 to 20 years in the federal public service	86	6	3	1	0	0	4	96	1	228
2017	More than 20 years in the federal public service	86	7	1	1	0	0	4	98	1	96
2014	Less than 3 years in the federal public service	58	17	4	10	0	4	8	85	11	23
2014	3 to 10 years in the federal public service	76	15	2	1	3	0	4	94	4	151
2014	11 to 20 years in the federal public service	83	9	3	1	0	0	4	95	1	220
2014	More than 20 years in the federal public service	85	9	2	0	0	0	4	97	0	88
2011	Less than 3 years in the federal public service	69	14	8	6	2	0	2	84	8	51
2011	3 to 10 years in the federal public service	83	8	2	3	1	0	3	94	4	252
2011	11 to 20 years in the federal public service	77	10	5	3	1	0	5	91	4	189
2011	More than 20 years in the federal public service	88	6	1	4	0	0	1	95	4	99
2008	Less than 3 years in the federal public service	78	8	3	6	1	0	3	89	7	97
2008	3 to 10 years in the federal public service	76	10	3	4	2	0	3	90	6	259
2008	11 to 20 years in the federal public service	85	5	3	1	2	1	4	94	3	156
2008	More than 20 years in the federal public service	81	11	0	0	4	0	4	96	4	100

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	17	3	5	0	0	9	91	6	36
2017	3 to 10 years in the federal public service	56	24	6	3	1	6	5	89	4	105
2017	11 to 20 years in the federal public service	54	23	8	2	3	4	6	85	6	229
2017	More than 20 years in the federal public service	61	16	4	4	0	5	9	90	5	96
2014	Less than 3 years in the federal public service	51	16	8	13	4	4	4	73	19	23
2014	3 to 10 years in the federal public service	52	19	10	5	4	3	7	79	10	151
2014	11 to 20 years in the federal public service	54	21	9	3	4	3	6	82	8	220
2014	More than 20 years in the federal public service	53	22	8	2	2	4	9	86	5	88
2011	Less than 3 years in the federal public service	53	21	4	6	4	4	8	84	11	51
2011	3 to 10 years in the federal public service	47	27	9	7	3	4	4	80	11	253
2011	11 to 20 years in the federal public service	36	33	17	5	3	3	3	73	9	189
2011	More than 20 years in the federal public service	48	22	11	5	4	5	4	77	10	99

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	20	3	0	3	0	95	3	36
2017	3 to 10 years in the federal public service	64	21	5	5	4	1	86	9	105
2017	11 to 20 years in the federal public service	61	24	7	4	5	0	84	9	229
2017	More than 20 years in the federal public service	68	24	4	4	0	0	92	4	96

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	16	6	0	0	0	94	0	36
2017	3 to 10 years in the federal public service	67	15	9	4	3	2	85	7	105
2017	11 to 20 years in the federal public service	63	23	7	3	3	0	87	6	229
2017	More than 20 years in the federal public service	73	22	2	3	0	0	95	3	96

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	19	8	3	0	0	0	89	3	36
2017	3 to 10 years in the federal public service	66	24	4	3	3	1	0	91	6	105
2017	11 to 20 years in the federal public service	56	25	10	5	3	0	0	82	8	229
2017	More than 20 years in the federal public service	70	23	3	3	0	0	1	94	3	96
2014	Less than 3 years in the federal public service	50	43	4	0	4	0	0	92	4	23
2014	3 to 10 years in the federal public service	53	27	11	6	3	0	0	79	9	151
2014	11 to 20 years in the federal public service	60	23	6	7	5	0	0	82	12	220
2014	More than 20 years in the federal public service	66	22	8	1	2	0	1	89	3	88

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	57	27	5	0	0	0	11	94	0	19
2017	11 to 20 years in the federal public service	35	32	8	11	4	3	7	74	17	72
2017	More than 20 years in the federal public service	53	35	0	5	0	3	5	94	6	40
2014	3 to 10 years in the federal public service	39	31	11	12	4	0	4	72	16	27
2014	11 to 20 years in the federal public service	38	37	10	6	5	1	3	78	11	67
2014	More than 20 years in the federal public service	47	21	15	3	3	3	9	78	6	42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	20	9	5	0	0	3	86	5	36
2017	3 to 10 years in the federal public service	44	36	9	7	4	1	0	80	11	105
2017	11 to 20 years in the federal public service	36	37	9	9	6	3	0	75	15	229
2017	More than 20 years in the federal public service	45	34	8	4	6	3	0	81	11	96
2014	Less than 3 years in the federal public service	34	22	15	8	8	13	0	65	18	23
2014	3 to 10 years in the federal public service	39	36	11	10	2	1	0	76	12	151
2014	11 to 20 years in the federal public service	34	30	13	13	10	0	0	64	23	220
2014	More than 20 years in the federal public service	42	38	9	1	4	5	1	84	6	88
2011	Less than 3 years in the federal public service	42	32	16	4	0	6	0	79	4	50
2011	3 to 10 years in the federal public service	38	37	11	9	3	3	0	77	12	253
2011	11 to 20 years in the federal public service	29	35	15	13	8	1	0	64	22	190
2011	More than 20 years in the federal public service	29	39	15	4	10	2	0	70	15	98

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	31	6	3	0	0	3	91	3	36
2017	3 to 10 years in the federal public service	37	45	10	2	6	0	0	82	8	104
2017	11 to 20 years in the federal public service	37	37	10	9	7	0	0	74	16	228
2017	More than 20 years in the federal public service	42	33	12	5	5	2	0	77	11	96
2014	Less than 3 years in the federal public service	30	35	11	8	8	8	0	71	17	23
2014	3 to 10 years in the federal public service	39	35	13	11	3	1	0	74	13	151
2014	11 to 20 years in the federal public service	33	31	12	14	10	0	0	64	24	220
2014	More than 20 years in the federal public service	37	43	7	7	4	0	2	81	12	88
2011	Less than 3 years in the federal public service	51	30	10	6	2	2	0	82	8	50
2011	3 to 10 years in the federal public service	36	37	15	8	2	1	0	74	10	253
2011	11 to 20 years in the federal public service	30	35	15	10	9	1	0	65	20	189
2011	More than 20 years in the federal public service	35	36	13	7	9	0	0	71	16	98
2008	Less than 3 years in the federal public service	57	25	9	6	1	2	0	83	7	97
2008	3 to 10 years in the federal public service	36	39	12	6	6	1	0	76	12	260
2008	11 to 20 years in the federal public service	31	39	11	10	9	1	0	70	19	155
2008	More than 20 years in the federal public service	37	30	9	12	11	1	0	68	23	100

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	35	12	3	0	9	3	83	3	36
2017	3 to 10 years in the federal public service	28	41	14	11	5	1	0	70	16	105
2017	11 to 20 years in the federal public service	26	39	13	13	7	2	0	66	21	228
2017	More than 20 years in the federal public service	28	35	18	7	10	3	0	64	18	96
2014	Less than 3 years in the federal public service	31	17	23	8	8	13	0	55	18	23
2014	3 to 10 years in the federal public service	32	32	18	13	3	3	0	66	16	150
2014	11 to 20 years in the federal public service	23	33	16	17	10	0	0	57	28	220
2014	More than 20 years in the federal public service	23	45	11	15	3	2	1	70	19	88
2011	Less than 3 years in the federal public service	32	36	12	10	2	8	0	74	13	50
2011	3 to 10 years in the federal public service	23	40	19	12	3	3	0	65	15	252
2011	11 to 20 years in the federal public service	19	39	14	21	6	2	0	59	28	189
2011	More than 20 years in the federal public service	17	42	17	13	7	3	0	62	20	97
2008	Less than 3 years in the federal public service	33	39	10	7	1	9	0	80	9	97
2008	3 to 10 years in the federal public service	23	45	11	13	5	2	0	70	19	260
2008	11 to 20 years in the federal public service	19	45	12	15	8	2	0	65	23	156
2008	More than 20 years in the federal public service	28	40	12	8	10	3	0	69	18	101

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	25	6	0	3	3	3	91	3	36
2017	3 to 10 years in the federal public service	32	38	10	11	5	4	0	73	16	105
2017	11 to 20 years in the federal public service	34	34	11	9	10	2	0	70	19	228
2017	More than 20 years in the federal public service	40	30	8	13	7	2	0	71	20	96
2014	Less than 3 years in the federal public service	45	21	4	15	8	8	0	71	25	23
2014	3 to 10 years in the federal public service	35	31	15	13	4	1	0	67	17	151
2014	11 to 20 years in the federal public service	30	29	15	13	10	3	0	61	24	220
2014	More than 20 years in the federal public service	41	32	12	5	8	2	1	75	13	87
2011	Less than 3 years in the federal public service	38	40	14	4	2	2	0	80	6	50
2011	3 to 10 years in the federal public service	32	34	19	7	4	4	0	68	12	252
2011	11 to 20 years in the federal public service	24	35	15	12	8	5	0	63	21	190
2011	More than 20 years in the federal public service	32	35	11	9	10	2	0	69	20	99
2008	Less than 3 years in the federal public service	44	29	10	5	2	9	0	81	8	97
2008	3 to 10 years in the federal public service	33	38	12	8	4	5	0	74	13	258
2008	11 to 20 years in the federal public service	29	38	6	16	8	2	0	69	25	156
2008	More than 20 years in the federal public service	41	31	11	7	9	2	0	73	16	101

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	42	8	0	3	3	0	89	3	36
2017	3 to 10 years in the federal public service	26	36	18	12	8	0	0	62	20	104
2017	11 to 20 years in the federal public service	24	34	13	16	11	1	0	59	27	229
2017	More than 20 years in the federal public service	35	31	9	14	10	1	0	67	24	95
2014	Less than 3 years in the federal public service	28	26	8	20	8	10	0	60	31	22
2014	3 to 10 years in the federal public service	25	34	17	17	5	2	0	61	22	151
2014	11 to 20 years in the federal public service	21	33	13	21	12	0	0	54	32	220
2014	More than 20 years in the federal public service	29	35	14	10	7	4	1	67	18	88
2011	Less than 3 years in the federal public service	24	44	12	18	2	0	0	68	20	50
2011	3 to 10 years in the federal public service	21	36	18	18	7	1	0	57	25	253
2011	11 to 20 years in the federal public service	16	42	12	18	11	2	0	59	29	190
2011	More than 20 years in the federal public service	20	40	13	15	8	3	0	62	24	99
2008	Less than 3 years in the federal public service	32	29	16	14	3	5	0	64	18	97
2008	3 to 10 years in the federal public service	19	43	13	15	8	0	0	63	24	260
2008	11 to 20 years in the federal public service	21	44	10	15	11	1	0	65	26	156
2008	More than 20 years in the federal public service	30	40	8	10	11	2	0	71	21	101

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	36	8	3	0	0	89	3	36
2017	3 to 10 years in the federal public service	40	48	6	5	2	0	88	6	105
2017	11 to 20 years in the federal public service	35	44	8	8	5	0	80	13	229
2017	More than 20 years in the federal public service	40	30	14	10	4	1	71	15	96
2014	Less than 3 years in the federal public service	42	25	12	8	4	10	74	13	23
2014	3 to 10 years in the federal public service	42	39	13	6	1	0	81	7	151
2014	11 to 20 years in the federal public service	35	43	9	8	4	0	78	12	220
2014	More than 20 years in the federal public service	41	41	7	8	2	1	83	10	88
2011	Less than 3 years in the federal public service	42	40	8	10	0	0	82	10	50
2011	3 to 10 years in the federal public service	38	44	8	6	3	1	83	9	251
2011	11 to 20 years in the federal public service	29	47	8	12	4	1	76	16	190
2011	More than 20 years in the federal public service	40	38	11	9	1	1	79	10	98

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	36	3	0	0	0	0	97	0	36
2017	3 to 10 years in the federal public service	56	37	6	1	0	1	0	93	1	105
2017	11 to 20 years in the federal public service	57	36	4	0	1	2	0	95	1	229
2017	More than 20 years in the federal public service	58	32	5	3	0	1	0	92	3	96
2014	Less than 3 years in the federal public service	67	21	4	8	0	0	0	88	8	23
2014	3 to 10 years in the federal public service	53	36	6	1	0	3	1	92	1	151
2014	11 to 20 years in the federal public service	55	36	5	3	0	1	0	92	3	220
2014	More than 20 years in the federal public service	59	33	5	2	1	0	0	92	4	88
2011	Less than 3 years in the federal public service	46	38	6	8	0	2	0	86	8	50
2011	3 to 10 years in the federal public service	49	40	5	3	1	2	0	91	4	251
2011	11 to 20 years in the federal public service	44	41	9	3	2	1	0	86	5	190
2011	More than 20 years in the federal public service	58	32	6	2	0	2	0	92	2	97

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	28	11	9	0	0	0	80	9	36
2017	3 to 10 years in the federal public service	39	43	8	6	2	1	1	83	8	105
2017	11 to 20 years in the federal public service	50	34	6	5	3	1	1	86	8	229
2017	More than 20 years in the federal public service	48	38	4	6	2	1	0	87	9	96
2014	Less than 3 years in the federal public service	27	33	8	4	12	13	4	72	19	23
2014	3 to 10 years in the federal public service	46	34	11	3	3	3	0	83	6	151
2014	11 to 20 years in the federal public service	50	29	7	8	4	1	1	81	12	220
2014	More than 20 years in the federal public service	60	29	6	2	1	2	0	91	4	88
2011	Less than 3 years in the federal public service	52	22	6	10	8	2	0	76	18	50
2011	3 to 10 years in the federal public service	51	30	8	6	3	2	0	83	9	252
2011	11 to 20 years in the federal public service	45	33	7	6	5	3	1	81	12	188
2011	More than 20 years in the federal public service	52	25	10	6	2	4	1	81	9	98
2008	Less than 3 years in the federal public service	39	36	10	5	5	4	0	78	11	97
2008	3 to 10 years in the federal public service	39	35	13	6	3	3	1	76	10	260
2008	11 to 20 years in the federal public service	42	37	6	6	8	0	1	79	14	156
2008	More than 20 years in the federal public service	55	27	4	6	5	3	0	85	11	101

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	51	9	8	0	0	3	83	8	36
2017	3 to 10 years in the federal public service	29	37	20	9	2	3	1	69	11	105
2017	11 to 20 years in the federal public service	35	35	13	8	6	2	1	73	14	229
2017	More than 20 years in the federal public service	37	37	11	7	4	4	0	77	12	95
2014	Less than 3 years in the federal public service	16	40	8	4	15	13	4	67	23	23
2014	3 to 10 years in the federal public service	38	33	20	5	2	2	0	73	7	151
2014	11 to 20 years in the federal public service	39	36	16	5	2	1	1	77	7	220
2014	More than 20 years in the federal public service	40	40	12	7	0	1	0	81	7	88
2011	Less than 3 years in the federal public service	18	48	14	6	6	8	0	72	13	50
2011	3 to 10 years in the federal public service	33	41	16	4	2	4	0	77	6	251
2011	11 to 20 years in the federal public service	31	39	16	8	3	2	1	72	12	190
2011	More than 20 years in the federal public service	43	29	14	6	7	1	0	72	13	98

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	11	20	6	3	14	9	64	11	36
2017	3 to 10 years in the federal public service	20	25	13	20	10	11	2	52	34	103
2017	11 to 20 years in the federal public service	24	20	17	15	16	5	3	48	33	229
2017	More than 20 years in the federal public service	25	20	14	14	15	8	6	51	33	96
2014	Less than 3 years in the federal public service	12	40	4	4	25	11	4	61	34	23
2014	3 to 10 years in the federal public service	21	21	23	13	15	7	1	45	30	151
2014	11 to 20 years in the federal public service	19	25	13	20	15	5	2	47	39	220
2014	More than 20 years in the federal public service	24	35	15	9	9	3	3	63	20	87
2011	Less than 3 years in the federal public service	35	18	12	12	8	13	2	62	24	49
2011	3 to 10 years in the federal public service	18	24	22	15	13	7	2	46	31	251
2011	11 to 20 years in the federal public service	14	19	21	18	15	8	4	38	38	190
2011	More than 20 years in the federal public service	24	22	21	13	12	5	2	50	27	98

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	8	3	0	0	0	6	97	0	36
2017	3 to 10 years in the federal public service	74	12	4	3	1	2	4	92	4	105
2017	11 to 20 years in the federal public service	73	14	4	2	1	0	5	92	3	227
2017	More than 20 years in the federal public service	82	10	3	1	0	1	3	96	1	96
2014	Less than 3 years in the federal public service	60	0	13	8	0	8	11	74	10	23
2014	3 to 10 years in the federal public service	73	13	5	3	1	0	5	91	4	151
2014	11 to 20 years in the federal public service	72	16	4	2	1	0	5	92	3	220
2014	More than 20 years in the federal public service	80	11	3	2	0	1	2	94	2	88

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	8	0	0	6	3	100	0	36
2017	3 to 10 years in the federal public service	80	11	1	2	3	3	97	2	105
2017	11 to 20 years in the federal public service	80	12	1	1	0	4	97	2	227
2017	More than 20 years in the federal public service	81	14	1	0	1	3	99	0	96
2014	Less than 3 years in the federal public service	56	13	4	4	8	15	90	5	23
2014	3 to 10 years in the federal public service	80	15	2	1	0	2	97	1	151
2014	11 to 20 years in the federal public service	80	12	4	1	1	2	95	1	220
2014	More than 20 years in the federal public service	80	14	1	1	0	4	98	1	88
2011	Less than 3 years in the federal public service	71	13	2	6	6	2	91	7	51
2011	3 to 10 years in the federal public service	77	14	3	0	2	3	96	1	250
2011	11 to 20 years in the federal public service	76	15	3	2	2	2	94	2	189
2011	More than 20 years in the federal public service	81	13	1	3	0	2	96	3	99
2008	Less than 3 years in the federal public service	79	15	1	1	1	2	98	1	97
2008	3 to 10 years in the federal public service	78	15	4	2	1	1	94	2	260
2008	11 to 20 years in the federal public service	83	12	2	1	0	2	97	1	156
2008	More than 20 years in the federal public service	80	11	4	3	0	2	93	3	101

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	40	0	0	5	3	3	94	6	36
2017	3 to 10 years in the federal public service	47	34	5	10	4	1	0	82	13	105
2017	11 to 20 years in the federal public service	43	35	7	9	5	1	0	79	14	229
2017	More than 20 years in the federal public service	43	36	15	2	1	3	0	82	3	96
2014	Less than 3 years in the federal public service	23	22	15	10	12	19	0	55	26	23
2014	3 to 10 years in the federal public service	35	32	12	12	7	1	0	68	20	151
2014	11 to 20 years in the federal public service	43	30	10	10	6	0	0	74	16	220
2014	More than 20 years in the federal public service	36	42	10	3	4	0	3	81	8	88
2011	Less than 3 years in the federal public service	51	26	8	6	2	6	2	83	9	51
2011	3 to 10 years in the federal public service	53	31	7	6	2	0	0	84	8	253
2011	11 to 20 years in the federal public service	44	34	7	9	5	1	0	78	14	190
2011	More than 20 years in the federal public service	44	38	9	6	3	0	0	82	9	99
2008	Less than 3 years in the federal public service	49	37	4	5	4	0	0	87	9	97
2008	3 to 10 years in the federal public service	50	32	6	7	4	1	0	83	11	260
2008	11 to 20 years in the federal public service	51	31	10	5	2	0	0	83	7	156
2008	More than 20 years in the federal public service	49	30	11	6	5	0	0	78	11	101

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	14	8	9	5	3	15	73	17	36
2017	3 to 10 years in the federal public service	28	30	15	14	10	2	0	59	25	104
2017	11 to 20 years in the federal public service	29	25	10	21	13	1	1	54	35	229
2017	More than 20 years in the federal public service	23	24	16	10	17	2	7	52	31	96
2014	Less than 3 years in the federal public service	19	17	12	0	37	15	0	42	44	23
2014	3 to 10 years in the federal public service	20	30	13	16	19	2	1	51	36	151
2014	11 to 20 years in the federal public service	27	21	12	21	19	0	0	48	40	220
2014	More than 20 years in the federal public service	19	31	15	12	12	1	10	56	27	88
2011	Less than 3 years in the federal public service	23	33	12	12	8	6	6	64	22	51
2011	3 to 10 years in the federal public service	19	30	17	17	16	1	0	50	34	253
2011	11 to 20 years in the federal public service	17	26	15	14	27	0	1	44	41	189
2011	More than 20 years in the federal public service	14	26	11	25	20	0	3	42	47	99
2008	Less than 3 years in the federal public service	29	40	9	13	7	0	1	70	21	97
2008	3 to 10 years in the federal public service	21	33	14	20	10	2	1	56	30	259
2008	11 to 20 years in the federal public service	19	24	13	19	24	1	1	43	44	156
2008	More than 20 years in the federal public service	11	34	7	20	26	1	2	46	47	101

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	25	17	6	3	0	0	75	8	36
2017	3 to 10 years in the federal public service	32	49	8	6	2	3	1	84	8	105
2017	11 to 20 years in the federal public service	33	39	15	5	6	2	0	73	11	228
2017	More than 20 years in the federal public service	34	38	11	6	4	6	0	78	11	96

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	22	14	0	0	0	0	86	0	36
2017	3 to 10 years in the federal public service	49	38	7	2	1	3	0	90	3	105
2017	11 to 20 years in the federal public service	49	27	13	4	4	1	1	78	9	228
2017	More than 20 years in the federal public service	46	39	7	2	1	5	0	89	3	96
2014	Less than 3 years in the federal public service	39	38	8	0	4	11	0	87	4	23
2014	3 to 10 years in the federal public service	55	31	9	2	1	3	0	88	3	151
2014	11 to 20 years in the federal public service	49	28	12	6	2	2	0	79	9	220
2014	More than 20 years in the federal public service	53	27	10	3	2	3	1	84	6	88

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	29	5	0	0	0	95	0	36
2017	3 to 10 years in the federal public service	53	38	6	2	1	0	91	3	105
2017	11 to 20 years in the federal public service	46	38	8	5	2	1	84	8	228
2017	More than 20 years in the federal public service	55	34	6	2	0	3	91	2	96
2014	Less than 3 years in the federal public service	42	38	8	4	0	8	87	4	23
2014	3 to 10 years in the federal public service	57	31	7	4	1	1	88	5	151
2014	11 to 20 years in the federal public service	51	27	11	5	4	2	80	9	220
2014	More than 20 years in the federal public service	58	31	5	2	2	2	91	4	88
2011	Less than 3 years in the federal public service	62	28	10	0	0	0	90	0	50
2011	3 to 10 years in the federal public service	45	41	7	5	1	2	87	6	253
2011	11 to 20 years in the federal public service	38	36	14	7	3	3	76	10	189
2011	More than 20 years in the federal public service	47	40	9	1	3	0	87	4	98

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	19	3	3	0	0	95	3	36
2017	3 to 10 years in the federal public service	62	30	3	4	2	0	91	6	105
2017	11 to 20 years in the federal public service	56	32	4	5	3	0	88	8	229
2017	More than 20 years in the federal public service	64	25	6	4	0	0	90	4	96
2014	Less than 3 years in the federal public service	59	29	0	8	4	0	88	12	23
2014	3 to 10 years in the federal public service	61	27	7	3	2	0	88	5	151
2014	11 to 20 years in the federal public service	57	29	6	4	2	0	87	7	219
2014	More than 20 years in the federal public service	67	29	2	1	1	0	96	2	88
2011	Less than 3 years in the federal public service	78	20	2	0	0	0	98	0	50
2011	3 to 10 years in the federal public service	55	33	9	2	1	0	88	3	253
2011	11 to 20 years in the federal public service	46	41	6	5	2	0	87	7	189
2011	More than 20 years in the federal public service	56	30	7	4	3	0	86	7	98
2008	Less than 3 years in the federal public service	63	28	6	0	1	2	93	1	97
2008	3 to 10 years in the federal public service	50	38	5	4	3	0	89	7	260
2008	11 to 20 years in the federal public service	44	43	5	4	4	0	87	8	156
2008	More than 20 years in the federal public service	51	31	8	7	3	0	82	10	101

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	24	0	3	0	97	3	36
2017	3 to 10 years in the federal public service	65	24	8	1	2	89	3	105
2017	11 to 20 years in the federal public service	54	30	8	4	4	84	8	228
2017	More than 20 years in the federal public service	57	31	5	5	2	87	7	96
2014	Less than 3 years in the federal public service	38	46	4	4	8	84	12	23
2014	3 to 10 years in the federal public service	54	27	12	5	1	81	7	151
2014	11 to 20 years in the federal public service	47	29	11	9	4	76	12	219
2014	More than 20 years in the federal public service	65	25	5	4	1	90	5	88
2011	Less than 3 years in the federal public service	71	24	2	2	2	94	4	51
2011	3 to 10 years in the federal public service	54	32	9	4	1	86	5	250
2011	11 to 20 years in the federal public service	45	33	14	6	3	77	8	190
2011	More than 20 years in the federal public service	56	29	7	5	3	85	8	97

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	19	3	3	0	95	3	36
2017	3 to 10 years in the federal public service	64	27	5	4	1	90	5	105
2017	11 to 20 years in the federal public service	55	29	6	7	4	84	10	228
2017	More than 20 years in the federal public service	60	24	9	4	2	84	6	96
2014	Less than 3 years in the federal public service	38	43	12	4	4	81	8	23
2014	3 to 10 years in the federal public service	50	29	12	7	1	80	8	151
2014	11 to 20 years in the federal public service	46	30	10	11	2	77	13	220
2014	More than 20 years in the federal public service	63	29	2	3	2	92	5	88
2011	Less than 3 years in the federal public service	69	24	4	0	4	92	4	51
2011	3 to 10 years in the federal public service	52	34	9	4	2	86	5	249
2011	11 to 20 years in the federal public service	47	29	14	7	3	76	10	189
2011	More than 20 years in the federal public service	48	39	8	3	2	87	5	98
2008	Less than 3 years in the federal public service	63	28	5	2	2	91	4	97
2008	3 to 10 years in the federal public service	53	29	8	7	3	82	10	259
2008	11 to 20 years in the federal public service	46	37	4	9	4	83	13	155
2008	More than 20 years in the federal public service	53	31	5	10	1	84	11	101

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	9	22	3	0	3	3	74	3	36
2017	3 to 10 years in the federal public service	54	18	12	8	5	3	0	74	13	105
2017	11 to 20 years in the federal public service	52	20	13	5	6	5	0	75	11	229
2017	More than 20 years in the federal public service	52	19	12	5	5	5	1	76	11	96
2014	Less than 3 years in the federal public service	35	39	0	11	15	0	0	74	26	23
2014	3 to 10 years in the federal public service	48	24	12	7	5	3	1	75	13	151
2014	11 to 20 years in the federal public service	50	16	15	10	6	3	0	68	16	220
2014	More than 20 years in the federal public service	61	17	11	3	4	2	1	81	8	88
2011	Less than 3 years in the federal public service	61	15	10	8	4	2	0	78	12	51
2011	3 to 10 years in the federal public service	52	26	11	5	4	2	0	80	9	252
2011	11 to 20 years in the federal public service	47	21	13	8	8	4	0	71	16	189
2011	More than 20 years in the federal public service	46	32	13	6	3	0	0	78	9	98
2008	Less than 3 years in the federal public service	52	11	19	10	5	3	0	65	16	97
2008	3 to 10 years in the federal public service	42	23	14	12	5	4	0	67	18	259
2008	11 to 20 years in the federal public service	41	25	15	10	6	3	0	68	17	156
2008	More than 20 years in the federal public service	50	22	9	10	4	3	2	76	15	101

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	36	24	40	36
2017	3 to 10 years in the federal public service	18	52	30	105
2017	11 to 20 years in the federal public service	22	48	29	229
2017	More than 20 years in the federal public service	30	37	33	96
2014	Less than 3 years in the federal public service	31	34	35	23
2014	3 to 10 years in the federal public service	19	38	43	151
2014	11 to 20 years in the federal public service	20	45	34	220
2014	More than 20 years in the federal public service	23	50	27	88
2011	Less than 3 years in the federal public service	26	37	37	51
2011	3 to 10 years in the federal public service	13	57	29	252
2011	11 to 20 years in the federal public service	15	53	31	189
2011	More than 20 years in the federal public service	19	53	28	99

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	15	0	0	85	0	12
2017	3 to 10 years in the federal public service	6	42	47	0	0	5	19
2017	11 to 20 years in the federal public service	23	39	28	2	2	6	51
2017	More than 20 years in the federal public service	68	10	11	3	4	4	28
2014	3 to 10 years in the federal public service	0	34	49	11	9999	7	29
2014	11 to 20 years in the federal public service	9	43	21	16	9999	11	45
2014	More than 20 years in the federal public service	50	25	9	11	9999	5	20
2011	Less than 3 years in the federal public service	0	15	38	16	9999	31	13
2011	3 to 10 years in the federal public service	9	42	38	3	9999	9	34
2011	11 to 20 years in the federal public service	17	31	45	3	9999	3	29
2011	More than 20 years in the federal public service	80	15	0	0	9999	5	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	19	81	105
2017	11 to 20 years in the federal public service	10	90	229
2017	More than 20 years in the federal public service	9	91	96
2014	Less than 3 years in the federal public service	31	69	23
2014	3 to 10 years in the federal public service	15	85	151
2014	11 to 20 years in the federal public service	14	86	220

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	65	20
2017	11 to 20 years in the federal public service	51	22
2014	3 to 10 years in the federal public service	57	23
2014	11 to 20 years in the federal public service	39	31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	60	20
2017	11 to 20 years in the federal public service	78	22
2014	3 to 10 years in the federal public service	65	23
2014	11 to 20 years in the federal public service	77	31

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	20
2017	11 to 20 years in the federal public service	22
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	31

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	20
2017	11 to 20 years in the federal public service	22
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	31

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	20
2017	11 to 20 years in the federal public service	40	22
2014	3 to 10 years in the federal public service	39	23
2014	11 to 20 years in the federal public service	58	31

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	45	20
2017	11 to 20 years in the federal public service	41	22
2014	3 to 10 years in the federal public service	52	23
2014	11 to 20 years in the federal public service	41	31

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	20
2017	11 to 20 years in the federal public service	33	22
2014	3 to 10 years in the federal public service	31	23
2014	11 to 20 years in the federal public service	35	31

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	41	20
2017	11 to 20 years in the federal public service	42	22
2014	3 to 10 years in the federal public service	53	23
2014	11 to 20 years in the federal public service	26	31

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	45	20
2017	11 to 20 years in the federal public service	37	22
2014	3 to 10 years in the federal public service	61	23
2014	11 to 20 years in the federal public service	48	31

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	20
2017	11 to 20 years in the federal public service	27	22
2014	3 to 10 years in the federal public service	26	23
2014	11 to 20 years in the federal public service	35	31

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	20
2017	11 to 20 years in the federal public service	22
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	31

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22
2014	11 to 20 years in the federal public service	0	31

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	20
2017	11 to 20 years in the federal public service	41	22
2014	3 to 10 years in the federal public service	30	23
2014	11 to 20 years in the federal public service	51	31

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	20
2017	11 to 20 years in the federal public service	22	22
2014	3 to 10 years in the federal public service	22	23
2014	11 to 20 years in the federal public service	35	31

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	27	23
2014	11 to 20 years in the federal public service	20	31

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	49	20
2017	11 to 20 years in the federal public service	44	22
2014	3 to 10 years in the federal public service	39	23
2014	11 to 20 years in the federal public service	62	31

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	49	20
2014	3 to 10 years in the federal public service	26	23
2014	11 to 20 years in the federal public service	26	31

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	20
2017	11 to 20 years in the federal public service	22
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	31

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	20
2017	11 to 20 years in the federal public service	42	22
2014	3 to 10 years in the federal public service	39	23
2014	11 to 20 years in the federal public service	25	31

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	20
2017	11 to 20 years in the federal public service	0	22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	20
2017	11 to 20 years in the federal public service	32	22
2014	3 to 10 years in the federal public service	26	23
2014	11 to 20 years in the federal public service	39	31

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	0	23

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	20
2017	11 to 20 years in the federal public service	55	22
2014	3 to 10 years in the federal public service	48	23
2014	11 to 20 years in the federal public service	58	31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	20
2017	11 to 20 years in the federal public service	22
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	41	20
2017	11 to 20 years in the federal public service	59	22
2014	3 to 10 years in the federal public service	61	23
2014	11 to 20 years in the federal public service	71	31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	20
2017	11 to 20 years in the federal public service	0	22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	91	9	20
2017	11 to 20 years in the federal public service	100	0	21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	8	14	3	0	29	20	66	5	36
2017	3 to 10 years in the federal public service	16	13	23	2	4	32	9	50	10	104
2017	11 to 20 years in the federal public service	21	14	19	5	4	30	7	56	15	229
2017	More than 20 years in the federal public service	29	19	20	2	7	20	3	62	12	96
2014	Less than 3 years in the federal public service	15	4	25	8	12	29	8	30	31	23
2014	3 to 10 years in the federal public service	20	13	19	4	5	29	10	55	14	151
2014	11 to 20 years in the federal public service	21	20	20	4	6	23	5	58	15	220
2014	More than 20 years in the federal public service	31	14	16	2	3	26	7	67	9	88

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	16	14	0	0	11	6	83	0	36
2017	3 to 10 years in the federal public service	35	36	12	6	3	7	1	77	10	104
2017	11 to 20 years in the federal public service	38	33	14	4	4	7	0	76	9	229
2017	More than 20 years in the federal public service	48	27	7	2	6	8	1	83	9	96
2014	Less than 3 years in the federal public service	19	37	8	0	12	25	0	74	16	23
2014	3 to 10 years in the federal public service	39	28	20	3	3	7	0	72	7	151
2014	11 to 20 years in the federal public service	34	31	17	5	6	8	0	71	11	220
2014	More than 20 years in the federal public service	51	26	9	5	2	6	1	83	7	88
2011	Less than 3 years in the federal public service	47	23	6	4	2	18	0	86	7	50
2011	3 to 10 years in the federal public service	42	37	10	4	2	5	0	83	6	252
2011	11 to 20 years in the federal public service	34	43	11	6	4	2	0	79	10	189
2011	More than 20 years in the federal public service	49	38	7	6	0	0	0	87	6	98

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	36	9	11	2	5	23	70	18	36
2017	3 to 10 years in the federal public service	27	52	8	5	1	2	6	86	6	105
2017	11 to 20 years in the federal public service	35	47	8	3	0	0	6	88	4	228
2017	More than 20 years in the federal public service	48	33	6	2	0	0	11	91	2	96
2014	Less than 3 years in the federal public service	15	39	11	11	4	10	10	67	19	23
2014	3 to 10 years in the federal public service	26	55	6	6	1	1	4	86	7	151
2014	11 to 20 years in the federal public service	37	47	7	1	1	0	6	90	2	220
2014	More than 20 years in the federal public service	36	44	2	1	0	0	16	96	1	88
2011	Less than 3 years in the federal public service	12	33	10	15	12	0	18	55	33	51
2011	3 to 10 years in the federal public service	26	53	10	7	0	0	4	82	7	252
2011	11 to 20 years in the federal public service	28	55	6	2	1	0	9	91	3	189
2011	More than 20 years in the federal public service	45	37	5	1	1	1	10	92	2	98
2008	Less than 3 years in the federal public service	15	40	11	16	9	4	3	60	28	97
2008	3 to 10 years in the federal public service	25	52	8	7	3	0	4	80	11	260
2008	11 to 20 years in the federal public service	35	47	3	3	1	1	10	91	5	156
2008	More than 20 years in the federal public service	36	37	2	4	1	0	21	91	6	101

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	14	17	3	0	24	34	53	6	36
2017	3 to 10 years in the federal public service	13	24	23	2	2	31	6	58	6	105
2017	11 to 20 years in the federal public service	20	18	21	9	2	26	6	54	16	229
2017	More than 20 years in the federal public service	22	17	28	1	2	23	7	56	4	96
2014	Less than 3 years in the federal public service	12	7	23	0	8	25	25	38	16	23
2014	3 to 10 years in the federal public service	11	19	20	7	1	31	10	53	14	151
2014	11 to 20 years in the federal public service	18	16	23	8	4	20	10	49	17	220
2014	More than 20 years in the federal public service	14	24	22	1	9	19	11	54	15	88
2011	Less than 3 years in the federal public service	8	18	19	2	6	28	20	49	15	51
2011	3 to 10 years in the federal public service	12	26	30	4	2	23	5	52	8	252
2011	11 to 20 years in the federal public service	10	26	30	7	6	17	5	46	16	188
2011	More than 20 years in the federal public service	23	26	21	5	4	16	4	62	11	99

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	16	14	0	0	14	23	78	0	36
2017	3 to 10 years in the federal public service	53	23	8	2	0	9	6	89	2	105
2017	11 to 20 years in the federal public service	46	30	7	3	0	7	6	88	4	229
2017	More than 20 years in the federal public service	48	27	9	1	0	4	11	89	1	95
2014	Less than 3 years in the federal public service	23	19	19	4	4	21	10	61	12	23
2014	3 to 10 years in the federal public service	42	29	12	2	1	9	5	82	4	151
2014	11 to 20 years in the federal public service	43	27	13	3	1	7	6	81	5	220
2014	More than 20 years in the federal public service	38	25	10	3	1	7	16	81	6	88
2011	Less than 3 years in the federal public service	21	31	6	2	2	21	16	85	6	51
2011	3 to 10 years in the federal public service	45	32	10	3	1	6	4	85	4	253
2011	11 to 20 years in the federal public service	35	30	10	5	3	9	8	79	9	188
2011	More than 20 years in the federal public service	50	25	6	4	1	5	9	87	6	99
2008	Less than 3 years in the federal public service	42	21	12	0	0	22	3	84	0	97
2008	3 to 10 years in the federal public service	39	37	11	3	2	5	3	83	5	259
2008	11 to 20 years in the federal public service	38	33	6	4	2	6	10	85	8	156
2008	More than 20 years in the federal public service	31	30	9	5	2	3	21	79	9	101

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	11	11	3	0	17	23	77	4	36
2017	3 to 10 years in the federal public service	48	23	10	3	1	10	4	83	5	104
2017	11 to 20 years in the federal public service	45	30	8	3	2	7	5	86	5	229
2017	More than 20 years in the federal public service	42	25	12	5	0	4	11	80	6	95
2014	Less than 3 years in the federal public service	23	20	15	4	4	25	10	65	12	23
2014	3 to 10 years in the federal public service	40	29	17	1	0	9	4	79	1	151
2014	11 to 20 years in the federal public service	42	23	14	4	3	8	6	76	9	219
2014	More than 20 years in the federal public service	35	28	8	7	0	7	16	81	9	88
2011	Less than 3 years in the federal public service	25	25	11	0	0	22	16	82	0	51
2011	3 to 10 years in the federal public service	43	30	12	2	1	9	4	84	3	253
2011	11 to 20 years in the federal public service	32	35	12	2	2	9	8	80	5	187
2011	More than 20 years in the federal public service	38	34	8	4	4	4	8	82	9	99
2008	Less than 3 years in the federal public service	45	18	11	3	0	21	2	81	4	97
2008	3 to 10 years in the federal public service	44	32	8	6	2	5	3	83	8	259
2008	11 to 20 years in the federal public service	32	36	8	7	6	2	8	76	14	155
2008	More than 20 years in the federal public service	31	35	7	7	5	3	13	78	14	101

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	3	97	228
2014	Less than 3 years in the federal public service	0	100	23
2014	3 to 10 years in the federal public service	4	96	151
2014	11 to 20 years in the federal public service	5	95	219

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	8	11	3	0	38	17	69	6	36
2017	3 to 10 years in the federal public service	16	12	19	1	0	45	7	58	2	104
2017	11 to 20 years in the federal public service	24	14	17	1	2	38	4	65	6	229
2017	More than 20 years in the federal public service	22	16	15	2	2	39	3	66	7	95
2014	Less than 3 years in the federal public service	15	13	23	0	0	31	18	55	0	23
2014	3 to 10 years in the federal public service	24	11	14	2	0	41	8	69	4	151
2014	11 to 20 years in the federal public service	24	15	23	2	1	29	5	60	5	220
2014	More than 20 years in the federal public service	27	12	14	2	0	38	8	70	4	88

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	22	14	3	0	9	6	81	3	36
2017	3 to 10 years in the federal public service	38	32	15	1	2	11	2	80	3	103
2017	11 to 20 years in the federal public service	40	33	11	1	3	11	0	83	5	228
2017	More than 20 years in the federal public service	46	31	10	2	2	7	1	85	5	96
2014	Less than 3 years in the federal public service	27	19	17	4	0	19	14	68	6	23
2014	3 to 10 years in the federal public service	46	23	14	4	1	12	0	79	5	151
2014	11 to 20 years in the federal public service	39	29	16	4	1	9	1	76	6	220
2014	More than 20 years in the federal public service	55	16	16	2	0	8	2	80	2	88
2011	Less than 3 years in the federal public service	53	21	14	0	0	12	0	85	0	51
2011	3 to 10 years in the federal public service	46	32	12	3	1	6	0	83	4	253
2011	11 to 20 years in the federal public service	42	36	14	2	1	4	0	82	3	190
2011	More than 20 years in the federal public service	51	37	9	1	0	2	0	90	1	99

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	17	15	9	2	0	0	75	11	36
2017	3 to 10 years in the federal public service	40	30	16	8	6	0	0	70	14	105
2017	11 to 20 years in the federal public service	58	21	13	4	4	0	0	79	8	226
2017	More than 20 years in the federal public service	49	26	10	6	3	2	5	80	9	95

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	27	23	6	3	69	9	36
2017	3 to 10 years in the federal public service	26	33	28	10	4	59	13	105
2017	11 to 20 years in the federal public service	21	31	29	13	6	52	19	229
2017	More than 20 years in the federal public service	16	36	28	11	9	51	20	95

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	29	12	6	0	0	2	82	6	36
2017	3 to 10 years in the federal public service	34	36	15	10	5	0	0	71	14	105
2017	11 to 20 years in the federal public service	24	40	21	9	5	0	0	65	14	229
2017	More than 20 years in the federal public service	23	32	29	8	5	1	1	56	14	95

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	16	9	14	3	0	0	74	17	36
2017	3 to 10 years in the federal public service	27	29	23	16	5	1	0	56	21	104
2017	11 to 20 years in the federal public service	26	31	24	12	6	0	2	58	18	228
2017	More than 20 years in the federal public service	29	24	24	11	11	1	1	54	22	95

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	8	5	0	0	0	5	94	0	36
2017	3 to 10 years in the federal public service	61	27	4	2	2	1	3	92	4	105
2017	11 to 20 years in the federal public service	49	30	10	4	1	0	5	84	5	228
2017	More than 20 years in the federal public service	45	23	19	3	2	0	8	74	6	94

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	31	14	0	0	0	86	0	36
2017	3 to 10 years in the federal public service	37	31	21	7	5	0	68	11	105
2017	11 to 20 years in the federal public service	34	33	19	7	7	0	67	14	226
2017	More than 20 years in the federal public service	27	46	18	3	3	2	75	6	96

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	37	9	3	3	0	0	86	5	36
2017	3 to 10 years in the federal public service	35	36	16	11	2	0	0	71	13	105
2017	11 to 20 years in the federal public service	29	30	26	10	5	0	0	59	16	227
2017	More than 20 years in the federal public service	33	33	17	9	4	2	1	69	14	96

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	33	11	6	0	0	0	83	6	36
2017	3 to 10 years in the federal public service	22	39	24	10	5	0	0	62	15	105
2017	11 to 20 years in the federal public service	21	39	21	14	6	0	0	60	19	227
2017	More than 20 years in the federal public service	22	35	18	13	9	2	1	59	23	95

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	44	8	9	0	0	0	83	9	36
2017	3 to 10 years in the federal public service	37	36	14	9	5	0	0	73	13	105
2017	11 to 20 years in the federal public service	32	31	21	8	7	0	0	63	15	227
2017	More than 20 years in the federal public service	34	29	19	8	7	1	1	65	16	96

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	24	13	3	0	84	3	36
2017	3 to 10 years in the federal public service	33	36	22	6	3	69	9	105
2017	11 to 20 years in the federal public service	27	38	21	9	4	66	13	227
2017	More than 20 years in the federal public service	32	25	26	12	6	57	18	96

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	17	0	3	0	0	97	3	36
2017	3 to 10 years in the federal public service	72	13	10	1	1	3	88	2	105
2017	11 to 20 years in the federal public service	67	19	9	2	3	1	87	4	228
2017	More than 20 years in the federal public service	70	18	6	3	1	2	89	4	95

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	89	5	3	3	0	0	0	95	3	36
2017	3 to 10 years in the federal public service	70	17	7	2	1	1	2	90	3	105
2017	11 to 20 years in the federal public service	78	12	5	2	1	1	2	92	3	229
2017	More than 20 years in the federal public service	84	4	4	2	1	4	0	92	3	95

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	13	5	0	0	0	95	0	36
2017	3 to 10 years in the federal public service	58	25	10	4	1	2	85	5	104
2017	11 to 20 years in the federal public service	61	29	7	2	1	0	90	3	229
2017	More than 20 years in the federal public service	66	24	6	2	1	0	91	3	96

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	13	0	0	0	0	100	0	36
2017	3 to 10 years in the federal public service	64	18	12	4	2	1	83	5	104
2017	11 to 20 years in the federal public service	60	20	11	4	4	2	81	8	229
2017	More than 20 years in the federal public service	68	16	9	4	2	1	85	6	95

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	0	3	0	0	19	97	0	36
2017	3 to 10 years in the federal public service	50	8	5	0	0	37	93	0	103
2017	11 to 20 years in the federal public service	49	15	7	2	0	27	88	3	229
2017	More than 20 years in the federal public service	55	14	3	1	1	25	93	3	96

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	89	9	0	0	0	0	3	100	0	36
2017	3 to 10 years in the federal public service	75	16	3	2	0	1	3	95	2	101
2017	11 to 20 years in the federal public service	66	22	4	2	2	0	4	92	4	228
2017	More than 20 years in the federal public service	70	15	5	3	1	1	4	90	5	96

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	28	16	3	8	3	72	11	36
2017	3 to 10 years in the federal public service	74	18	5	1	3	0	91	4	104
2017	11 to 20 years in the federal public service	71	19	5	1	2	2	92	3	229
2017	More than 20 years in the federal public service	83	11	4	1	0	1	95	1	96

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	31	8	3	0	3	89	3	36
2017	3 to 10 years in the federal public service	52	32	7	6	2	1	85	8	104
2017	11 to 20 years in the federal public service	53	30	12	3	1	1	84	4	229
2017	More than 20 years in the federal public service	60	20	13	3	3	1	81	6	96

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	50	19	0	0	81	0	36
2017	3 to 10 years in the federal public service	16	52	24	6	2	68	8	105
2017	11 to 20 years in the federal public service	11	42	35	8	4	53	12	229
2017	More than 20 years in the federal public service	14	39	37	7	3	53	10	96

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	12	28	38	19	58	14	36
2017	3 to 10 years in the federal public service	7	11	45	21	16	37	18	105
2017	11 to 20 years in the federal public service	5	14	48	28	6	33	19	229
2017	More than 20 years in the federal public service	5	18	38	30	8	38	23	96

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	43	6	6	0	3	88	6	36
2017	3 to 10 years in the federal public service	48	43	5	5	0	0	90	5	105
2017	11 to 20 years in the federal public service	45	43	7	4	1	0	89	5	228
2017	More than 20 years in the federal public service	68	20	6	3	2	0	88	5	95

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	36	14	0	3	0	83	3	36
2017	3 to 10 years in the federal public service	35	46	11	5	4	0	81	9	105
2017	11 to 20 years in the federal public service	29	45	12	9	4	1	74	13	229
2017	More than 20 years in the federal public service	49	34	6	8	3	0	82	12	95

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	20	80	36
2017	3 to 10 years in the federal public service	17	83	105
2017	11 to 20 years in the federal public service	13	87	229
2017	More than 20 years in the federal public service	12	88	95
2014	3 to 10 years in the federal public service	14	86	150
2014	11 to 20 years in the federal public service	12	88	220

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	84	16	18
2017	11 to 20 years in the federal public service	80	20	29
2017	More than 20 years in the federal public service	81	19	11
2014	3 to 10 years in the federal public service	86	14	21
2014	11 to 20 years in the federal public service	80	20	25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	61	33	0	6	94	6	15
2017	11 to 20 years in the federal public service	62	34	4	0	96	4	23
2014	3 to 10 years in the federal public service	44	56	0	0	100	0	18
2014	11 to 20 years in the federal public service	61	39	0	0	100	0	20

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	14	6	16	0	5	0	62	38	36
2017	3 to 10 years in the federal public service	42	30	12	8	4	4	1	44	56	105
2017	11 to 20 years in the federal public service	48	28	13	3	3	5	0	51	49	229
2017	More than 20 years in the federal public service	54	24	11	2	4	5	0	57	43	96

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	13
2017	3 to 10 years in the federal public service	14	55
2017	11 to 20 years in the federal public service	10	105
2017	More than 20 years in the federal public service	10	39

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	54	13
2017	3 to 10 years in the federal public service	24	55
2017	11 to 20 years in the federal public service	17	105
2017	More than 20 years in the federal public service	26	39

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	13
2017	3 to 10 years in the federal public service	11	55
2017	11 to 20 years in the federal public service	21	105
2017	More than 20 years in the federal public service	15	39

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	13
2017	3 to 10 years in the federal public service	55	55
2017	11 to 20 years in the federal public service	52	105
2017	More than 20 years in the federal public service	41	39

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	13
2017	3 to 10 years in the federal public service	6	55
2017	11 to 20 years in the federal public service	1	105
2017	More than 20 years in the federal public service	5	39

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	13
2017	3 to 10 years in the federal public service	40	55
2017	11 to 20 years in the federal public service	46	105
2017	More than 20 years in the federal public service	38	39

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	0	68	24	0	8	0	12
2017	3 to 10 years in the federal public service	12	70	10	3	0	3	56
2017	11 to 20 years in the federal public service	16	61	16	3	0	4	101
2017	More than 20 years in the federal public service	21	61	10	8	0	0	38

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	25	22	0	6	0	8	70	6	13
2017	3 to 10 years in the federal public service	38	23	11	14	9	3	2	64	24	56
2017	11 to 20 years in the federal public service	32	30	7	11	8	2	10	70	21	106
2017	More than 20 years in the federal public service	45	28	13	8	3	0	3	75	11	39

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	23	15	0	14	0	40	52	24	13
2017	3 to 10 years in the federal public service	8	11	6	13	19	7	35	34	56	56
2017	11 to 20 years in the federal public service	7	11	11	9	12	6	45	38	41	106
2017	More than 20 years in the federal public service	8	10	13	10	13	2	43	34	43	39

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)