2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	39	45	6	7	3	84	10	170
2017	CO-01	62	29	5	5	0	91	5	21
2017	CO-02	37	47	5	9	2	84	11	113
2017	CO-03	30	46	12	3	9	76	12	33
2014	CO	39	42	4	9	5	82	14	181
2014	CO-01	51	39	0	5	5	90	10	20
2014	CO-02	37	43	4	12	4	81	15	113
2014	CO-03	35	43	5	8	10	78	17	40
2011	CO	66	28	1	4	1	94	5	201
2011	CO-01	87	13	0	0	0	100	0	23
2011	CO-02	64	28	2	5	2	92	7	132
2011	CO-03	60	36	2	2	0	96	2	45
2008	CO	66	28	2	2	0	95	3	211
2008	CO-01	58	38	0	4	0	96	4	24
2008	CO-02	65	31	1	2	0	96	2	137
2008	CO-03	77	14	7	2	0	91	2	43

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	78	12	5	1	2	1	1	93	2	169
2017	CO-01	85	15	0	0	0	0	0	100	0	21
2017	CO-02	76	12	5	1	2	2	2	92	3	113
2017	CO-03	78	13	6	0	3	0	0	91	3	32
2014	CO	71	17	4	3	1	1	3	92	3	181
2014	CO-01	75	15	0	0	5	0	5	95	5	20
2014	CO-02	69	17	5	3	0	2	4	91	4	113
2014	CO-03	70	23	5	3	0	0	0	92	3	40
2011	CO	78	16	1	2	1	0	1	95	4	201
2011	CO-01	96	0	0	0	0	0	4	100	0	23
2011	CO-02	76	18	2	2	2	1	1	95	3	132
2011	CO-03	73	18	0	4	2	0	2	93	7	45
2008	CO	84	12	1	1	0	0	1	98	1	211
2008	CO-01	88	13	0	0	0	0	0	100	0	24
2008	CO-02	85	12	1	1	0	0	1	98	1	137
2008	CO-03	86	12	2	0	0	0	0	98	0	43

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	75	17	2	3	1	0	1	94	4	170
2017	CO-01	76	14	0	9	0	0	0	91	9	21
2017	CO-02	76	17	2	2	2	0	2	95	4	113
2017	CO-03	73	18	6	3	0	0	0	91	3	33
2014	CO	72	12	4	4	3	0	4	89	7	181
2014	CO-01	75	10	5	0	5	0	5	89	5	20
2014	CO-02	67	14	4	6	3	0	5	85	10	113
2014	CO-03	87	8	3	3	0	0	0	95	3	40
2011	CO	74	17	4	2	1	1	2	93	3	200
2011	CO-01	83	9	4	0	0	0	4	95	0	23
2011	CO-02	73	19	3	3	1	1	1	93	4	131
2011	CO-03	73	16	7	0	2	0	2	91	2	45
2008	CO	73	18	3	3	1	0	1	92	4	211
2008	CO-01	71	25	0	4	0	0	0	96	4	24
2008	CO-02	70	22	1	4	1	1	1	93	5	137
2008	CO-03	84	7	9	0	0	0	0	91	0	43

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	63	27	4	5	2	89	6	170
2017	CO-01	52	24	0	15	9	76	24	21
2017	CO-02	61	31	4	4	1	92	4	113
2017	CO-03	79	15	3	3	0	94	3	33
2014	CO	64	28	2	4	2	92	6	181
2014	CO-01	50	36	5	5	4	86	9	20
2014	CO-02	65	25	3	5	3	89	8	113
2014	CO-03	70	30	0	0	0	100	0	40
2011	CO	69	27	2	2	0	96	2	198
2011	CO-01	70	30	0	0	0	100	0	23
2011	CO-02	65	29	3	2	0	95	2	130
2011	CO-03	80	20	0	0	0	100	0	44

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	35	45	7	9	3	0	81	12	170
2017	CO-01	19	52	10	19	0	0	71	19	21
2017	CO-02	37	45	7	7	4	0	82	11	113
2017	CO-03	43	37	6	12	3	0	79	15	33
2014	CO	33	43	10	12	2	1	76	14	181
2014	CO-01	35	39	5	15	0	5	79	16	20
2014	CO-02	31	42	11	14	2	0	73	16	113
2014	CO-03	42	41	10	8	0	0	82	8	40
2011	CO	49	36	8	5	3	0	85	8	200
2011	CO-01	39	43	13	4	0	0	83	4	23
2011	CO-02	48	35	8	5	4	0	83	9	131
2011	CO-03	53	36	7	4	0	0	89	4	45
2008	CO	42	35	12	8	3	0	77	11	211
2008	CO-01	33	42	21	4	0	0	75	4	24
2008	CO-02	40	37	12	8	3	0	77	11	137
2008	CO-03	49	26	9	12	5	0	74	16	43

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	38	2	3	3	92	6	170
2017	CO-01	44	47	5	0	5	91	5	21
2017	CO-02	55	38	2	3	3	93	5	113
2017	CO-03	61	27	3	6	3	88	9	33
2014	CO	51	38	4	5	2	89	7	181
2014	CO-01	35	45	10	5	5	80	10	20
2014	CO-02	52	39	3	3	3	91	6	113
2014	CO-03	62	28	5	5	0	90	5	40
2011	CO	60	27	8	2	2	88	4	201
2011	CO-01	43	39	13	0	4	83	4	23
2011	CO-02	59	30	8	2	2	89	4	132
2011	CO-03	71	16	7	4	2	87	7	45
2008	CO	51	40	3	3	2	91	5	211
2008	CO-01	54	38	4	4	0	92	4	24
2008	CO-02	50	43	2	2	2	93	4	137
2008	CO-03	53	37	7	2	0	91	2	43

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	60	34	1	3	2	94	5	170
2017	CO-01	52	43	0	5	0	95	5	21
2017	CO-02	63	32	1	2	3	95	4	113
2017	CO-03	55	36	3	6	0	91	6	33
2014	CO	60	33	4	2	2	93	3	181
2014	CO-01	60	34	5	0	0	95	0	20
2014	CO-02	59	34	3	2	3	93	4	113
2014	CO-03	67	25	8	0	0	92	0	40
2011	CO	61	33	4	1	0	95	1	201
2011	CO-01	30	61	4	4	0	91	4	23
2011	CO-02	64	33	4	0	0	96	0	132
2011	CO-03	69	22	4	4	0	91	4	45
2008	CO	56	39	1	2	2	95	4	211
2008	CO-01	50	38	8	4	0	88	4	24
2008	CO-02	57	39	0	1	3	96	4	137
2008	CO-03	56	42	0	2	0	98	2	43

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	65	27	5	2	1	1	92	3	169
2017	CO-01	52	38	5	5	0	0	91	5	21
2017	CO-02	68	24	4	2	2	1	93	4	113
2017	CO-03	59	31	9	0	0	0	91	0	32
2014	CO	61	31	6	2	1	0	92	2	181
2014	CO-01	55	40	5	0	0	0	95	0	20
2014	CO-02	59	31	6	3	1	0	90	3	113
2014	CO-03	70	23	8	0	0	0	92	0	40

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	60	29	4	3	3	1	90	6	169
2017	CO-01	76	9	5	0	5	5	90	5	21
2017	CO-02	60	31	4	3	2	0	91	4	113
2017	CO-03	50	37	0	6	6	0	88	12	32
2014	CO	51	33	7	6	3	1	84	8	181
2014	CO-01	51	40	5	0	5	0	90	5	20
2014	CO-02	54	32	6	4	3	1	87	7	113
2014	CO-03	44	33	13	10	0	0	77	10	40
2011	CO	58	30	7	5	1	0	88	6	200
2011	CO-01	70	30	0	0	0	0	100	0	23
2011	CO-02	58	29	5	6	2	0	87	8	132
2011	CO-03	50	34	14	2	0	0	84	2	44

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	35	24	12	15	12	1	2	60	28	170
2017	CO-01	28	43	0	10	9	5	5	79	21	21
2017	CO-02	38	20	11	17	11	0	3	60	28	113
2017	CO-03	31	21	18	9	21	0	0	52	30	33
2014	CO	27	31	17	13	8	1	3	61	22	181
2014	CO-01	30	35	10	5	10	0	9	72	16	20
2014	CO-02	31	28	18	11	9	2	2	62	20	113
2014	CO-03	18	38	20	17	8	0	0	55	25	40
2011	CO	26	29	14	15	14	0	2	56	29	201
2011	CO-01	43	22	4	17	13	0	0	65	30	23
2011	CO-02	25	30	14	14	15	0	3	56	30	132
2011	CO-03	22	31	20	16	11	0	0	53	27	45
2008	CO	22	32	9	18	17	1	1	55	36	211
2008	CO-01	13	25	17	29	4	13	0	43	38	24
2008	CO-02	22	34	9	15	18	0	2	57	34	137
2008	CO-03	26	28	2	23	21	0	0	53	44	43

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	46	40	6	6	2	86	8	169
2017	CO-01	38	43	9	9	0	81	9	21
2017	CO-02	48	42	4	5	2	89	7	113
2017	CO-03	44	37	9	6	3	81	9	32
2014	CO	39	43	8	6	3	82	9	181
2014	CO-01	36	40	10	15	0	75	15	20
2014	CO-02	38	44	10	4	4	82	9	113
2014	CO-03	49	41	3	8	0	90	8	40
2011	CO	48	41	8	4	1	88	5	200
2011	CO-01	43	35	17	4	0	78	4	23
2011	CO-02	47	42	8	2	2	89	4	132
2011	CO-03	52	39	2	7	0	91	7	44
2008	CO	47	40	5	5	3	87	8	210
2008	CO-01	50	38	4	4	4	88	8	24
2008	CO-02	47	41	5	4	2	88	7	136
2008	CO-03	44	42	2	9	2	86	12	43

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	31	37	13	10	9	67	20	170
2017	CO-01	28	24	19	19	10	52	29	21
2017	CO-02	31	40	12	8	9	71	17	113
2017	CO-03	30	31	12	15	12	61	27	33
2014	CO	19	41	20	12	7	60	19	181
2014	CO-01	5	55	20	10	10	60	20	20
2014	CO-02	20	41	21	13	5	60	18	113
2014	CO-03	30	35	15	13	8	65	20	40
2011	CO	25	42	14	12	7	67	19	201
2011	CO-01	35	30	26	4	4	65	9	23
2011	CO-02	26	40	13	14	7	66	21	132
2011	CO-03	20	51	11	9	9	71	18	45

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	46	8	12	5	76	16	170
2017	CO-01	28	43	5	19	5	71	24	21
2017	CO-02	33	47	7	9	4	80	13	113
2017	CO-03	24	39	12	18	6	64	24	33

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	34	6	4	2	1	88	6	168
2017	CO-01	48	38	0	9	5	0	86	14	21
2017	CO-02	54	34	5	3	3	1	89	5	111
2017	CO-03	57	31	9	3	0	0	88	3	33
2014	CO	50	35	9	4	1	0	85	6	181
2014	CO-01	45	34	15	5	0	0	80	5	20
2014	CO-02	49	37	9	4	2	0	86	5	113
2014	CO-03	57	30	8	5	0	0	87	5	40
2011	CO	54	37	5	4	1	0	91	5	200
2011	CO-01	43	39	13	0	4	0	83	4	23
2011	CO-02	55	39	3	4	0	0	93	4	132
2011	CO-03	57	32	5	7	0	0	89	7	44
2008	CO	59	32	4	3	2	0	91	5	211
2008	CO-01	54	29	8	4	0	4	87	4	24
2008	CO-02	59	36	2	1	1	0	95	3	137
2008	CO-03	63	23	5	7	2	0	86	9	43

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	33	43	12	7	4	1	76	11	170
2017	CO-01	33	34	24	5	5	0	67	9	21
2017	CO-02	32	46	11	6	4	1	79	10	113
2017	CO-03	33	39	9	12	6	0	73	18	33

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	65	30	2	2	2	95	4	170
2017	CO-01	53	38	0	9	0	91	9	21
2017	CO-02	64	31	3	1	2	95	3	113
2017	CO-03	79	18	0	0	3	97	3	33
2014	CO	69	20	8	2	1	89	3	181
2014	CO-01	66	24	10	0	0	90	0	20
2014	CO-02	67	21	9	2	1	89	3	113
2014	CO-03	77	13	5	5	0	90	5	40
2011	CO	71	24	3	1	0	96	1	201
2011	CO-01	65	22	9	4	0	87	4	23
2011	CO-02	71	25	2	2	0	96	2	132
2011	CO-03	73	24	2	0	0	98	0	45

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	36	44	8	6	5	1	81	11	170
2017	CO-01	43	34	9	5	5	5	80	10	21
2017	CO-02	32	47	9	7	5	0	79	12	113
2017	CO-03	49	36	6	6	3	0	85	9	33
2014	CO	25	50	12	11	3	0	75	14	181
2014	CO-01	5	65	10	15	5	0	70	20	20
2014	CO-02	27	47	13	11	3	0	74	13	113
2014	CO-03	32	51	8	8	3	0	82	10	40
2011	CO	36	45	7	11	2	0	81	13	199
2011	CO-01	43	43	4	9	0	0	87	9	23
2011	CO-02	31	47	8	11	3	0	78	14	130
2011	CO-03	49	40	2	9	0	0	89	9	45

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	39	37	13	6	4	1	77	10	170
2017	CO-01	48	24	14	9	0	5	75	10	21
2017	CO-02	37	41	12	5	5	0	78	11	113
2017	CO-03	40	36	15	9	0	0	76	9	33
2014	CO	33	40	13	11	3	0	72	14	181
2014	CO-01	15	65	0	15	5	0	80	20	20
2014	CO-02	36	34	18	9	4	0	70	12	113
2014	CO-03	34	46	10	8	3	0	80	10	40

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	42	38	7	9	4	1	81	12	170
2017	CO-01	43	43	5	5	0	5	90	5	21
2017	CO-02	42	38	8	7	5	0	80	12	113
2017	CO-03	46	33	3	18	0	0	79	18	33
2014	CO	33	41	13	10	3	0	74	13	181
2014	CO-01	30	50	10	10	0	0	80	10	20
2014	CO-02	33	42	16	7	2	0	75	9	113
2014	CO-03	32	35	8	20	5	0	67	25	40
2011	CO	50	40	6	5	1	0	89	6	200
2011	CO-01	65	30	0	4	0	0	96	4	23
2011	CO-02	48	39	7	5	1	0	88	5	132
2011	CO-03	45	43	5	7	0	0	89	7	44

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	51	40	4	4	1	91	5	169
2017	CO-01	48	42	5	5	0	91	5	21
2017	CO-02	51	40	4	4	2	91	5	112
2017	CO-03	55	33	6	6	0	88	6	33
2014	CO	47	38	8	5	2	85	7	181
2014	CO-01	41	44	15	0	0	85	0	20
2014	CO-02	45	42	6	4	3	87	7	113
2014	CO-03	59	23	10	8	0	82	8	40
2011	CO	54	38	5	0	1	93	2	201
2011	CO-01	57	35	9	0	0	91	0	23
2011	CO-02	51	42	5	0	2	93	2	132
2011	CO-03	62	29	7	2	0	91	2	45
2008	CO	53	39	3	3	1	92	5	210
2008	CO-01	50	38	4	8	0	88	8	24
2008	CO-02	53	43	1	1	1	96	3	136
2008	CO-03	53	35	7	5	0	88	5	43

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	47	16	6	2	0	1	76	8	170
2017	CO-01	43	48	5	5	0	0	0	91	5	21
2017	CO-02	28	49	18	4	1	0	1	78	4	113
2017	CO-03	18	40	18	18	6	0	0	58	24	33
2014	CO	32	38	17	9	3	0	0	70	13	181
2014	CO-01	50	35	10	0	5	0	0	85	5	20
2014	CO-02	31	41	17	9	3	0	0	72	12	113
2014	CO-03	25	33	23	15	5	0	0	58	19	40
2011	CO	32	40	21	4	1	0	0	73	6	201
2011	CO-01	52	30	17	0	0	0	0	83	0	23
2011	CO-02	33	42	20	4	1	1	0	76	5	132
2011	CO-03	20	40	29	9	2	0	0	60	11	45
2008	CO	27	46	17	6	3	0	0	73	9	211
2008	CO-01	29	63	4	0	4	0	0	92	4	24
2008	CO-02	26	42	20	7	4	0	0	69	11	137
2008	CO-03	28	47	16	7	2	0	0	74	9	43

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	11	25	38	19	6	1	25	36	170
2017	CO-01	5	5	52	14	19	5	35	10	21
2017	CO-02	11	24	39	20	4	1	25	36	113
2017	CO-03	15	42	21	18	3	0	21	57	33
2014	CO	5	24	42	20	8	1	29	29	181
2014	CO-01	0	10	45	20	15	10	39	11	20
2014	CO-02	5	26	40	23	5	0	28	32	113
2014	CO-03	8	28	37	17	10	0	27	35	40
2011	CO	5	22	39	23	8	2	32	28	201
2011	CO-01	4	9	39	39	9	0	48	13	23
2011	CO-02	6	22	39	21	9	3	31	29	132
2011	CO-03	4	27	42	20	7	0	27	31	45
2008	CO	8	19	41	23	9	1	32	27	211
2008	CO-01	13	4	46	29	4	4	35	17	24
2008	CO-02	7	19	40	23	9	1	33	26	137
2008	CO-03	5	28	42	19	7	0	26	33	43

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	8	11	30	31	19	1	0	50	19	166
2017	CO-01	0	15	35	20	30	0	0	50	15	20
2017	CO-02	10	8	32	31	18	1	0	49	18	110
2017	CO-03	9	18	24	33	15	0	0	48	27	33
2014	CO	8	21	35	27	9	0	1	36	29	181
2014	CO-01	5	20	35	10	20	0	10	34	27	20
2014	CO-02	8	23	34	27	8	0	0	35	31	113
2014	CO-03	8	18	35	32	8	0	0	40	25	40
2011	CO	7	13	37	22	18	0	2	42	21	201
2011	CO-01	13	9	22	26	26	4	0	55	23	23
2011	CO-02	7	14	39	21	17	0	3	39	21	132
2011	CO-03	4	11	40	24	18	0	2	43	16	45
2008	CO	7	15	26	34	17	0	1	52	22	211
2008	CO-01	4	8	17	42	25	0	4	70	13	24
2008	CO-02	7	15	27	35	15	0	1	50	23	137
2008	CO-03	7	16	30	28	19	0	0	47	23	43

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	33	30	26	8	4	0	11	63	170
2017	CO-01	9	34	28	14	15	0	29	43	21
2017	CO-02	38	30	24	6	2	0	8	68	113
2017	CO-03	33	27	27	9	3	0	12	60	33
2014	CO	20	31	31	11	5	3	16	53	180
2014	CO-01	21	16	11	21	16	15	43	44	19
2014	CO-02	19	34	31	10	4	2	14	54	113
2014	CO-03	23	30	38	8	3	0	10	52	40
2011	CO	17	23	36	14	8	2	22	41	201
2011	CO-01	4	13	52	22	9	0	30	17	23
2011	CO-02	17	23	37	12	8	3	21	41	132
2011	CO-03	22	29	27	16	7	0	22	51	45
2008	CO	13	27	35	18	7	0	25	40	211
2008	CO-01	4	38	21	25	13	0	38	42	24
2008	CO-02	14	25	36	18	6	1	24	39	137
2008	CO-03	12	28	40	19	2	0	21	40	43

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	9	11	40	32	8	1	0	40	20	170
2017	CO-01	5	5	14	52	24	0	0	76	9	21
2017	CO-02	9	10	46	28	6	1	0	35	19	113
2017	CO-03	12	21	36	27	3	0	0	31	33	33
2014	CO	5	12	41	31	10	0	1	42	17	180
2014	CO-01	5	10	25	34	20	0	5	57	16	20
2014	CO-02	5	12	42	30	11	0	0	41	17	113
2014	CO-03	5	16	49	23	7	0	0	31	21	39
2011	CO	8	13	33	32	14	0	2	46	21	200
2011	CO-01	0	4	26	48	22	0	0	70	4	23
2011	CO-02	8	12	34	29	15	0	2	45	20	132
2011	CO-03	14	18	32	34	2	0	0	36	32	44
2008	CO	6	16	34	28	14	0	1	43	22	211
2008	CO-01	4	8	38	25	25	0	0	50	13	24
2008	CO-02	7	17	31	33	11	0	1	44	24	137
2008	CO-03	5	19	47	16	14	0	0	30	23	43

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	16	22	34	20	7	1	0	27	39	170
2017	CO-01	5	9	48	19	19	0	0	38	14	21
2017	CO-02	14	26	35	19	6	1	0	25	40	113
2017	CO-03	33	18	21	24	3	0	0	27	51	33
2014	CO	18	28	36	14	3	0	2	17	47	181
2014	CO-01	15	25	35	10	4	0	10	16	45	20
2014	CO-02	18	28	37	13	3	0	1	16	46	113
2014	CO-03	22	30	33	15	0	0	0	15	52	40
2011	CO	10	22	35	22	10	0	2	32	32	200
2011	CO-01	0	26	30	26	17	0	0	43	26	23
2011	CO-02	8	20	35	24	11	0	2	36	28	131
2011	CO-03	20	27	36	13	4	0	0	18	47	45
2008	CO	8	16	32	29	13	0	2	43	24	211
2008	CO-01	0	21	21	42	13	0	4	57	22	24
2008	CO-02	7	14	33	31	14	0	1	45	21	137
2008	CO-03	12	21	37	19	9	0	2	29	33	43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	6	12	25	35	20	1	1	56	19	169
2017	CO-01	5	24	19	29	19	0	5	50	30	21
2017	CO-02	6	11	24	37	21	1	1	58	17	112
2017	CO-03	6	12	34	30	18	0	0	48	18	33
2014	CO	6	12	33	29	18	1	2	48	19	181
2014	CO-01	5	10	30	15	30	0	10	50	17	20
2014	CO-02	7	13	31	32	15	1	1	48	21	113
2014	CO-03	5	12	43	27	13	0	0	40	17	40
2011	CO	5	10	29	34	21	0	2	56	15	200
2011	CO-01	4	4	30	39	22	0	0	61	9	23
2011	CO-02	5	11	28	31	22	0	2	54	17	132
2011	CO-03	5	9	30	36	18	0	2	56	14	44
2008	CO	5	17	25	30	22	0	1	53	22	211
2008	CO-01	8	13	21	29	25	0	4	57	22	24
2008	CO-02	4	18	22	34	22	1	1	56	21	137
2008	CO-03	5	16	33	23	23	0	0	47	21	43

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	24	25	30	16	6	0	0	22	48	169
2017	CO-01	15	28	29	19	9	0	0	28	43	21
2017	CO-02	27	24	27	16	6	0	0	22	51	112
2017	CO-03	21	24	36	15	3	0	0	18	45	33
2014	CO	22	28	31	13	4	1	1	18	50	181
2014	CO-01	15	41	25	5	4	0	10	10	62	20
2014	CO-02	24	21	35	13	6	0	0	20	45	113
2014	CO-03	20	41	22	14	0	3	0	15	62	40

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	79	8	4	1	2	0	6	92	4	170
2017	CO-01	76	5	15	0	0	0	5	85	0	21
2017	CO-02	79	5	3	2	4	0	8	91	6	113
2017	CO-03	79	21	0	0	0	0	0	100	0	33
2014	CO	75	12	3	2	0	0	7	94	2	181
2014	CO-01	70	10	0	0	0	0	20	100	0	20
2014	CO-02	73	14	4	3	0	0	6	93	3	113
2014	CO-03	87	8	3	3	0	0	0	95	3	40
2011	CO	76	12	5	2	1	1	5	92	3	200
2011	CO-01	87	0	9	0	0	0	4	91	0	23
2011	CO-02	73	14	5	1	2	1	4	92	2	132
2011	CO-03	75	9	2	7	0	0	7	90	7	44
2008	CO	73	12	6	1	1	0	6	91	3	210
2008	CO-01	75	8	0	4	4	0	8	91	9	24
2008	CO-02	75	13	5	1	1	0	5	92	2	136
2008	CO-03	72	14	7	0	2	0	5	90	2	43

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	34	20	5	6	6	1	66	13	170
2017	CO-01	28	19	29	5	5	14	0	55	11	21
2017	CO-02	22	37	18	6	9	7	1	64	16	113
2017	CO-03	48	30	18	3	0	0	0	79	3	33
2014	CO	34	29	18	6	7	2	4	67	14	181
2014	CO-01	15	25	35	15	0	4	5	45	16	20
2014	CO-02	35	29	17	4	6	3	5	70	12	113
2014	CO-03	44	33	10	3	8	0	3	79	10	40

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	47	35	6	4	7	1	82	11	170
2017	CO-01	38	34	5	9	14	0	72	24	21
2017	CO-02	41	37	9	4	8	1	79	12	113
2017	CO-03	76	24	0	0	0	0	100	0	33
2014	CO	50	31	8	6	6	0	81	11	181
2014	CO-01	41	40	15	0	5	0	80	5	20
2014	CO-02	49	32	9	6	4	0	81	11	113
2014	CO-03	59	25	5	5	5	0	85	10	40

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	38	37	11	6	6	1	1	77	12	170
2017	CO-01	44	28	19	9	0	0	0	72	9	21
2017	CO-02	33	42	11	4	8	2	1	76	13	113
2017	CO-03	51	27	6	9	3	0	3	81	13	33
2014	CO	35	39	8	9	5	3	1	77	15	181
2014	CO-01	25	36	5	15	10	9	0	67	27	20
2014	CO-02	35	42	8	7	5	3	0	79	13	113
2014	CO-03	42	38	10	8	3	0	0	80	10	40
2011	CO	37	34	7	18	5	0	0	70	23	199
2011	CO-01	27	36	14	18	5	0	0	64	23	22
2011	CO-02	42	30	8	16	5	0	0	72	20	132
2011	CO-03	27	43	2	20	7	0	0	70	27	44
2008	CO	36	37	8	13	5	0	0	74	18	211
2008	CO-01	38	38	8	13	0	4	0	78	13	24
2008	CO-02	36	36	9	14	4	0	1	73	18	137
2008	CO-03	37	37	5	12	9	0	0	74	21	43

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	32	29	15	12	7	4	1	64	20	170
2017	CO-01	19	43	14	9	9	5	0	65	20	21
2017	CO-02	27	28	17	14	8	5	0	59	23	113
2017	CO-03	54	24	9	6	3	0	3	81	9	33
2014	CO	29	31	16	10	8	4	3	64	19	181
2014	CO-01	15	41	5	10	10	14	5	69	25	20
2014	CO-02	25	34	20	8	9	4	2	62	18	113
2014	CO-03	54	23	8	13	0	0	3	79	13	40
2011	CO	24	28	14	20	11	1	1	54	32	201
2011	CO-01	26	17	13	30	9	4	0	45	41	23
2011	CO-02	23	30	13	19	12	2	2	55	32	132
2011	CO-03	27	29	18	18	9	0	0	56	27	45
2008	CO	30	27	9	18	13	2	1	59	31	211
2008	CO-01	29	21	8	21	8	13	0	57	33	24
2008	CO-02	29	28	10	17	12	1	1	59	30	137
2008	CO-03	35	23	9	19	14	0	0	58	33	43

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	13	21	19	16	14	12	5	40	36	170
2017	CO-01	10	5	28	19	19	19	0	18	47	21
2017	CO-02	10	22	18	18	14	15	4	39	39	113
2017	CO-03	24	27	18	12	9	0	9	57	23	33
2014	CO	10	26	18	17	15	12	3	42	37	181
2014	CO-01	0	15	15	20	25	20	5	20	60	20
2014	CO-02	7	24	20	17	15	14	3	37	38	113
2014	CO-03	24	41	15	13	5	0	3	66	18	40

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	53	37	2	6	1	90	8	169
2017	CO-01	43	43	5	9	0	86	9	21
2017	CO-02	52	37	2	7	2	89	9	113
2017	CO-03	62	31	3	3	0	94	3	32
2014	CO	50	36	5	6	3	86	9	181
2014	CO-01	36	45	5	10	5	80	15	20
2014	CO-02	48	40	6	4	3	88	6	113
2014	CO-03	65	23	3	8	3	87	10	40

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	42	39	9	4	4	1	0	82	8	170
2017	CO-01	24	48	19	5	0	5	0	75	5	21
2017	CO-02	45	39	8	4	4	0	0	84	8	113
2017	CO-03	42	36	9	6	6	0	0	79	12	33
2014	CO	42	30	11	8	8	1	1	74	16	181
2014	CO-01	36	25	20	10	5	0	5	63	16	20
2014	CO-02	48	30	8	8	6	0	0	78	14	113
2014	CO-03	37	33	10	8	10	3	0	71	18	40
2011	CO	43	36	9	10	3	0	0	79	12	199
2011	CO-01	57	22	13	9	0	0	0	78	9	23
2011	CO-02	45	33	9	9	3	0	0	78	12	130
2011	CO-03	29	51	7	11	2	0	0	80	13	45
2008	CO	38	36	7	9	9	0	0	74	19	211
2008	CO-01	46	29	4	17	4	0	0	75	21	24
2008	CO-02	39	39	6	7	9	0	0	78	16	137
2008	CO-03	28	33	12	16	12	0	0	60	28	43

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	28	5	5	4	3	0	85	10	170
2017	CO-01	57	34	0	5	0	5	0	95	5	21
2017	CO-02	55	27	6	4	4	4	0	85	8	113
2017	CO-03	45	30	6	12	6	0	0	76	18	33
2014	CO	52	29	10	5	2	2	1	82	7	181
2014	CO-01	41	25	10	15	0	5	5	72	17	20
2014	CO-02	55	29	8	4	3	1	0	85	7	113
2014	CO-03	49	30	15	0	3	3	0	82	3	40
2011	CO	54	26	9	6	2	1	1	82	9	201
2011	CO-01	43	26	9	4	9	0	9	76	14	23
2011	CO-02	53	28	8	7	2	2	0	82	9	132
2011	CO-03	60	20	13	4	0	2	0	82	5	45
2008	CO	50	28	8	7	6	1	0	79	12	211
2008	CO-01	58	25	4	4	4	4	0	87	9	24
2008	CO-02	53	28	8	5	6	1	0	81	11	137
2008	CO-03	40	30	12	14	5	0	0	70	19	43

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	45	36	8	6	5	1	0	82	11	170
2017	CO-01	42	34	9	10	0	5	0	80	10	21
2017	CO-02	42	40	8	4	6	0	0	81	11	113
2017	CO-03	57	24	6	9	3	0	0	82	12	33
2014	CO	48	27	10	9	4	0	1	76	14	181
2014	CO-01	36	29	20	5	5	0	5	68	10	20
2014	CO-02	52	27	7	10	4	0	0	79	14	113
2014	CO-03	54	23	10	10	3	0	0	77	13	40
2011	CO	42	34	9	9	5	0	0	76	14	201
2011	CO-01	52	22	9	17	0	0	0	74	17	23
2011	CO-02	42	34	9	8	6	0	0	77	14	132
2011	CO-03	38	38	11	9	4	0	0	76	13	45
2008	CO	43	31	7	11	8	0	0	74	19	211
2008	CO-01	54	25	4	13	4	0	0	79	17	24
2008	CO-02	43	32	9	9	7	0	0	75	16	137
2008	CO-03	40	28	2	21	9	0	0	67	30	43

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	83	7	2	1	1	0	6	96	1	170
2017	CO-01	81	5	10	0	0	0	5	90	0	21
2017	CO-02	81	7	2	1	1	0	8	96	2	113
2017	CO-03	88	9	0	0	0	0	3	100	0	33
2014	CO	76	10	3	1	0	0	9	95	1	181
2014	CO-01	64	15	0	0	0	0	20	100	0	20
2014	CO-02	73	12	4	2	0	0	9	93	2	113
2014	CO-03	97	3	0	0	0	0	0	100	0	40
2011	CO	82	7	4	2	0	0	6	94	2	200
2011	CO-01	83	4	4	4	0	0	4	91	5	23
2011	CO-02	79	9	4	2	0	0	6	94	2	131
2011	CO-03	89	0	2	2	0	0	7	95	2	45
2008	CO	76	10	3	2	2	0	5	91	5	211
2008	CO-01	71	17	0	4	0	0	8	95	5	24
2008	CO-02	80	9	4	1	3	1	4	92	4	137
2008	CO-03	72	12	2	5	2	0	7	90	8	43

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	24	6	6	1	4	6	86	8	170
2017	CO-01	42	39	0	14	0	5	0	85	15	21
2017	CO-02	58	19	7	6	1	4	5	84	8	113
2017	CO-03	49	33	6	0	3	0	9	90	3	33
2014	CO	55	23	10	1	4	4	3	83	5	181
2014	CO-01	55	10	10	0	5	15	4	82	6	20
2014	CO-02	58	26	7	1	4	2	3	88	5	113
2014	CO-03	40	28	22	3	3	3	3	71	5	40
2011	CO	46	33	10	2	4	4	3	84	5	200
2011	CO-01	65	22	4	0	0	4	4	95	0	23
2011	CO-02	44	34	8	2	5	5	3	83	7	131
2011	CO-03	44	36	13	2	0	2	2	84	2	45

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	59	27	6	4	4	1	86	8	170
2017	CO-01	38	53	5	0	0	5	95	0	21
2017	CO-02	61	27	4	3	5	0	88	8	113
2017	CO-03	64	12	12	12	0	0	76	12	33

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	66	21	5	4	2	1	89	6	170
2017	CO-01	52	43	0	0	0	5	100	0	21
2017	CO-02	69	19	5	3	4	1	88	6	113
2017	CO-03	64	18	9	9	0	0	82	9	33

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	59	25	8	4	3	1	0	85	7	170
2017	CO-01	52	38	0	5	0	5	0	94	6	21
2017	CO-02	59	26	8	3	4	0	0	85	7	113
2017	CO-03	57	18	15	9	0	0	0	76	9	33
2014	CO	54	27	7	5	5	1	1	82	11	181
2014	CO-01	55	30	0	10	0	0	5	90	10	20
2014	CO-02	57	26	7	4	5	1	0	83	10	113
2014	CO-03	47	30	13	5	5	0	0	77	10	40

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	27	36	9	9	6	0	12	72	17	33
2017	CO-03	27	33	10	10	7	0	13	69	19	30
2014	CO	25	36	16	5	10	3	5	66	17	39
2014	CO-03	27	34	14	6	11	3	5	66	18	36

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	36	40	8	7	9	1	76	16	170
2017	CO-01	42	29	15	5	5	5	75	10	21
2017	CO-02	31	46	7	7	9	0	77	16	113
2017	CO-03	46	30	6	6	12	0	76	18	33
2014	CO	27	36	14	10	12	1	64	22	181
2014	CO-01	15	44	10	15	10	5	63	27	20
2014	CO-02	24	39	16	9	11	1	63	20	113
2014	CO-03	42	28	13	5	13	0	70	18	40
2011	CO	28	37	16	10	7	1	66	17	201
2011	CO-01	35	43	17	0	4	0	78	4	23
2011	CO-02	27	38	14	11	8	2	66	19	132
2011	CO-03	29	31	22	9	7	2	61	16	45

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	29	45	9	5	10	1	0	75	15	169
2017	CO-01	42	39	5	5	5	5	0	85	10	21
2017	CO-02	21	52	11	5	11	0	0	73	16	112
2017	CO-03	45	31	6	6	12	0	0	76	18	33
2014	CO	20	41	14	12	12	1	1	62	24	181
2014	CO-01	20	39	15	15	5	0	5	63	21	20
2014	CO-02	18	42	17	11	11	1	0	61	22	113
2014	CO-03	29	38	8	15	10	0	0	67	25	40
2011	CO	28	38	13	11	8	1	0	67	20	201
2011	CO-01	39	39	9	9	4	0	0	78	13	23
2011	CO-02	26	41	14	9	10	1	0	67	19	132
2011	CO-03	29	31	16	16	7	2	0	61	23	45
2008	CO	30	35	12	9	10	3	0	67	20	211
2008	CO-01	42	33	13	0	4	8	0	82	5	24
2008	CO-02	27	39	11	10	11	2	0	67	22	137
2008	CO-03	35	26	12	14	12	2	0	62	26	43

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	18	41	15	12	12	1	60	25	169
2017	CO-01	19	48	5	15	9	5	70	25	21
2017	CO-02	14	41	19	13	12	1	56	25	112
2017	CO-03	24	42	9	9	15	0	67	24	33
2014	CO	11	37	19	18	14	1	49	32	181
2014	CO-01	5	40	20	20	5	10	50	28	20
2014	CO-02	10	39	20	17	14	0	49	31	113
2014	CO-03	19	35	13	20	13	0	54	33	40
2011	CO	16	38	18	21	8	1	54	29	200
2011	CO-01	30	26	4	30	4	4	59	36	23
2011	CO-02	13	41	21	19	6	0	54	25	131
2011	CO-03	18	33	16	22	11	0	51	33	45
2008	CO	18	44	12	14	10	2	63	25	211
2008	CO-01	29	50	8	0	4	8	86	5	24
2008	CO-02	12	48	10	18	9	2	62	28	137
2008	CO-03	26	33	16	12	14	0	58	26	43

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	37	12	12	12	2	63	25	170
2017	CO-01	33	28	9	20	5	5	64	26	21
2017	CO-02	19	41	14	11	12	2	61	24	113
2017	CO-03	42	21	9	12	15	0	64	27	33
2014	CO	18	33	20	10	14	4	53	25	181
2014	CO-01	10	30	15	30	5	10	44	39	20
2014	CO-02	14	37	22	6	16	4	54	23	113
2014	CO-03	32	28	18	8	15	0	59	23	40
2011	CO	21	34	18	12	10	4	57	24	201
2011	CO-01	22	39	13	13	9	4	64	23	23
2011	CO-02	20	36	17	11	11	5	58	23	132
2011	CO-03	24	27	22	16	11	0	51	27	45
2008	CO	23	42	9	11	9	7	70	21	211
2008	CO-01	29	42	21	0	4	4	74	4	24
2008	CO-02	20	45	7	13	8	8	70	23	137
2008	CO-03	33	30	7	14	12	5	66	27	43

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	15	38	13	20	14	1	53	34	168
2017	CO-01	24	33	10	9	19	5	59	30	21
2017	CO-02	8	40	17	21	13	0	48	35	112
2017	CO-03	37	28	0	22	12	0	66	34	32
2014	CO	10	39	17	21	11	3	50	32	181
2014	CO-01	0	34	20	30	5	10	38	39	20
2014	CO-02	9	38	16	21	13	3	48	35	113
2014	CO-03	22	48	15	8	8	0	70	15	40
2011	CO	14	37	17	20	10	1	52	31	201
2011	CO-01	30	22	30	17	0	0	52	17	23
2011	CO-02	12	41	14	20	11	2	54	32	132
2011	CO-03	13	33	20	20	13	0	47	33	45
2008	CO	16	43	12	16	13	1	59	29	211
2008	CO-01	25	42	13	17	0	4	70	17	24
2008	CO-02	12	45	13	18	13	0	56	31	137
2008	CO-03	26	35	9	12	16	2	62	29	43

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	32	43	10	9	6	1	75	15	170
2017	CO-01	47	39	5	5	0	5	90	5	21
2017	CO-02	30	43	10	10	8	0	73	18	113
2017	CO-03	27	43	15	12	3	0	70	15	33
2014	CO	26	48	10	9	6	1	74	16	181
2014	CO-01	25	55	15	0	0	5	84	0	20
2014	CO-02	24	48	11	11	6	0	72	17	113
2014	CO-03	29	51	5	8	8	0	80	15	40
2011	CO	31	48	7	10	3	0	79	13	201
2011	CO-01	43	39	13	4	0	0	83	4	23
2011	CO-02	32	46	7	11	4	0	78	15	132
2011	CO-03	22	60	7	7	4	0	82	11	45

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	55	39	3	1	1	1	95	2	170
2017	CO-01	38	48	9	0	0	5	90	0	21
2017	CO-02	55	39	3	1	2	1	95	3	113
2017	CO-03	64	36	0	0	0	0	100	0	33
2014	CO	47	43	4	4	1	2	92	5	181
2014	CO-01	30	50	5	5	0	10	89	6	20
2014	CO-02	47	45	4	3	1	1	93	4	113
2014	CO-03	54	35	5	5	0	0	90	5	40
2011	CO	51	39	5	4	1	1	91	5	200
2011	CO-01	48	35	9	4	0	4	86	5	23
2011	CO-02	50	40	5	5	0	1	91	5	131
2011	CO-03	56	38	2	2	2	0	93	4	45

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	42	39	9	5	3	1	1	83	8	170
2017	CO-01	29	42	9	15	0	5	0	75	15	21
2017	CO-02	39	43	10	2	4	1	1	84	6	113
2017	CO-03	64	24	3	9	0	0	0	88	9	33
2014	CO	42	37	7	7	4	3	0	81	11	181
2014	CO-01	20	40	10	0	10	20	0	75	12	20
2014	CO-02	44	36	9	8	3	2	0	80	11	113
2014	CO-03	47	41	3	5	5	0	0	87	10	40
2011	CO	49	29	9	7	3	2	0	80	11	201
2011	CO-01	39	22	13	13	4	9	0	67	19	23
2011	CO-02	45	33	9	8	4	1	0	79	12	132
2011	CO-03	62	24	9	0	2	2	0	89	2	45
2008	CO	38	33	11	7	7	4	0	74	14	211
2008	CO-01	38	38	8	8	4	4	0	78	13	24
2008	CO-02	36	34	12	8	6	4	0	73	15	137
2008	CO-03	49	26	9	2	12	2	0	76	14	43

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	37	17	9	6	4	1	67	15	170
2017	CO-01	14	42	19	14	0	10	0	63	16	21
2017	CO-02	25	37	19	9	7	4	0	64	16	113
2017	CO-03	43	33	9	6	6	0	3	78	12	33
2014	CO	32	38	17	6	5	1	0	71	11	181
2014	CO-01	14	50	10	5	10	10	0	72	17	20
2014	CO-02	33	36	22	5	4	0	0	68	10	113
2014	CO-03	39	46	5	8	3	0	0	85	10	40
2011	CO	30	39	20	6	4	3	0	70	10	200
2011	CO-01	26	43	22	4	0	4	0	73	5	23
2011	CO-02	29	36	21	7	4	3	0	67	11	132
2011	CO-03	36	41	14	5	5	0	0	77	9	44

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	21	19	18	12	19	9	2	45	35	168
2017	CO-01	15	30	30	0	15	10	0	50	16	20
2017	CO-02	20	15	19	12	21	11	3	40	38	112
2017	CO-03	34	18	9	21	15	0	3	54	37	33
2014	CO	13	28	20	17	14	6	3	44	34	181
2014	CO-01	5	30	15	15	15	15	5	44	37	20
2014	CO-02	12	26	22	19	15	3	2	41	36	113
2014	CO-03	19	28	18	8	13	8	7	55	24	40
2011	CO	16	21	23	17	15	8	2	41	34	200
2011	CO-01	9	18	18	27	9	14	5	33	44	22
2011	CO-02	14	23	23	16	17	6	2	40	36	132
2011	CO-03	24	18	24	13	11	9	0	46	27	45

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	70	14	3	2	1	1	8	93	4	170
2017	CO-01	76	9	0	5	0	0	9	94	6	21
2017	CO-02	69	14	4	2	2	1	9	92	4	113
2017	CO-03	67	18	3	3	0	3	6	94	3	33
2014	CO	66	12	7	3	2	1	9	86	6	181
2014	CO-01	60	4	10	5	0	5	15	81	6	20
2014	CO-02	65	15	8	1	2	0	9	88	3	113
2014	CO-03	75	8	3	10	3	0	3	84	13	40

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	75	15	1	2	1	1	6	96	3	170
2017	CO-01	76	9	0	10	0	5	0	90	10	21
2017	CO-02	73	15	1	2	1	1	7	96	3	113
2017	CO-03	76	18	0	0	0	0	6	100	0	33
2014	CO	70	17	6	1	0	1	6	93	1	181
2014	CO-01	59	10	5	5	0	0	20	87	6	20
2014	CO-02	71	16	7	1	0	1	4	92	1	113
2014	CO-03	72	25	3	0	0	0	0	97	0	40
2011	CO	76	16	3	2	0	1	1	95	2	201
2011	CO-01	91	4	0	0	0	0	4	100	0	23
2011	CO-02	72	20	3	2	0	2	1	95	2	132
2011	CO-03	80	11	4	2	0	0	2	93	2	45
2008	CO	77	14	3	2	0	1	3	95	2	211
2008	CO-01	79	17	0	4	0	0	0	96	4	24
2008	CO-02	78	13	3	1	1	1	3	95	2	137
2008	CO-03	72	16	5	5	0	0	2	90	5	43

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	35	37	9	11	6	1	0	73	17	170
2017	CO-01	34	38	5	19	0	5	0	75	20	21
2017	CO-02	32	37	11	11	8	1	0	70	20	113
2017	CO-03	48	33	9	6	3	0	0	82	9	33
2014	CO	32	35	12	11	9	1	1	67	21	181
2014	CO-01	20	55	5	10	5	0	5	79	16	20
2014	CO-02	35	29	14	12	9	1	0	64	21	113
2014	CO-03	32	45	8	10	5	0	0	77	15	40
2011	CO	43	37	8	8	4	0	0	80	12	201
2011	CO-01	61	26	4	9	0	0	0	87	9	23
2011	CO-02	40	38	9	9	4	0	0	78	13	132
2011	CO-03	40	40	7	7	7	0	0	80	13	45
2008	CO	45	35	8	8	5	0	0	80	12	211
2008	CO-01	33	50	4	8	4	0	0	83	13	24
2008	CO-02	47	34	9	6	4	0	0	81	9	137
2008	CO-03	51	23	5	14	7	0	0	74	21	43

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	21	31	10	17	19	1	1	53	37	170
2017	CO-01	19	24	5	29	24	0	0	43	52	21
2017	CO-02	18	34	10	16	19	2	2	53	37	113
2017	CO-03	33	24	12	15	15	0	0	58	30	33
2014	CO	14	30	15	19	20	1	1	45	40	181
2014	CO-01	5	45	20	5	20	0	5	52	26	20
2014	CO-02	12	28	17	22	20	1	0	40	43	113
2014	CO-03	24	35	8	18	10	3	3	63	29	40
2011	CO	14	29	16	18	25	0	0	42	43	200
2011	CO-01	26	17	30	17	9	0	0	43	26	23
2011	CO-02	10	30	14	20	27	0	0	39	46	132
2011	CO-03	18	31	11	13	27	0	0	49	40	45
2008	CO	15	36	16	13	19	0	0	51	33	211
2008	CO-01	17	38	25	8	13	0	0	54	21	24
2008	CO-02	12	39	15	15	19	0	0	51	34	137
2008	CO-03	23	33	9	9	26	0	0	56	35	43

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	27	42	17	7	5	1	70	12	170
2017	CO-01	33	29	14	10	9	5	65	20	21
2017	CO-02	21	47	18	7	6	1	69	13	113
2017	CO-03	42	34	18	6	0	0	76	6	33

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	41	31	15	4	6	2	1	74	10	170
2017	CO-01	33	28	9	15	10	5	0	64	26	21
2017	CO-02	35	35	17	3	7	2	1	73	10	113
2017	CO-03	64	21	12	3	0	0	0	85	3	33
2014	CO	36	36	17	3	3	5	1	77	6	181
2014	CO-01	20	55	10	5	0	5	5	83	6	20
2014	CO-02	36	36	19	3	3	4	0	74	6	113
2014	CO-03	47	30	12	0	3	8	0	84	3	40

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	41	39	9	6	3	1	81	10	169
2017	CO-01	33	38	5	19	0	5	75	20	21
2017	CO-02	38	42	10	4	4	1	81	9	112
2017	CO-03	61	21	12	6	0	0	82	6	33
2014	CO	40	36	15	3	3	3	78	6	181
2014	CO-01	30	40	15	5	0	10	78	5	20
2014	CO-02	40	36	17	2	4	3	77	5	113
2014	CO-03	47	35	8	3	5	3	84	8	40
2011	CO	37	40	11	7	2	1	79	10	201
2011	CO-01	35	61	0	0	0	4	100	0	23
2011	CO-02	36	37	14	11	2	2	74	12	132
2011	CO-03	42	40	11	2	4	0	82	7	45

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	53	33	5	6	4	0	85	9	170
2017	CO-01	52	29	9	9	0	0	81	9	21
2017	CO-02	49	37	4	4	4	0	87	9	113
2017	CO-03	64	18	6	9	3	0	82	12	33
2014	CO	51	33	7	4	4	1	85	8	181
2014	CO-01	35	55	0	5	5	0	90	10	20
2014	CO-02	54	31	6	5	3	1	86	8	113
2014	CO-03	57	25	10	0	8	0	82	8	40
2011	CO	47	37	9	6	0	0	84	7	201
2011	CO-01	48	39	13	0	0	0	87	0	23
2011	CO-02	46	36	11	8	0	0	82	8	132
2011	CO-03	47	40	4	7	2	0	87	9	45
2008	CO	44	37	8	7	4	1	81	11	211
2008	CO-01	54	33	4	0	4	4	91	4	24
2008	CO-02	42	39	7	7	4	1	82	11	137
2008	CO-03	51	28	7	12	2	0	79	14	43

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	49	31	11	5	4	79	9	169
2017	CO-01	62	14	15	5	5	76	9	21
2017	CO-02	44	37	10	5	4	80	10	112
2017	CO-03	55	24	12	6	3	79	9	33
2014	CO	41	35	13	7	4	76	12	181
2014	CO-01	25	50	20	0	5	75	5	20
2014	CO-02	43	33	12	9	4	76	12	113
2014	CO-03	44	33	13	5	5	77	10	40
2011	CO	42	39	11	7	2	81	8	200
2011	CO-01	55	32	5	5	5	86	9	22
2011	CO-02	42	37	11	8	2	80	9	132
2011	CO-03	33	49	13	4	0	82	4	45

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	50	31	6	8	4	82	12	169
2017	CO-01	65	10	5	20	0	75	20	20
2017	CO-02	47	36	6	7	4	83	11	113
2017	CO-03	52	27	6	6	9	79	15	33
2014	CO	40	38	8	9	4	78	13	181
2014	CO-01	30	45	20	5	0	75	5	20
2014	CO-02	41	37	8	12	2	78	14	113
2014	CO-03	44	38	5	5	8	82	13	40
2011	CO	40	38	14	6	2	78	8	199
2011	CO-01	57	30	9	0	4	87	4	23
2011	CO-02	39	38	14	7	2	77	9	130
2011	CO-03	31	44	18	7	0	76	7	45
2008	CO	48	35	4	9	5	82	13	210
2008	CO-01	54	33	8	0	4	88	4	24
2008	CO-02	48	34	4	9	5	82	14	137
2008	CO-03	44	35	5	14	2	79	16	43

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	46	22	16	5	6	5	0	72	11	170
2017	CO-01	43	19	9	9	15	5	0	65	25	21
2017	CO-02	44	23	19	5	4	4	0	70	10	113
2017	CO-03	55	18	12	0	6	9	0	81	6	33
2014	CO	41	25	17	5	7	5	1	70	12	181
2014	CO-01	15	34	35	0	5	5	5	55	6	20
2014	CO-02	41	27	14	5	7	6	0	72	13	113
2014	CO-03	52	17	18	5	3	5	0	73	8	40
2011	CO	46	27	14	5	5	2	0	74	11	201
2011	CO-01	61	17	9	4	4	4	0	82	9	23
2011	CO-02	45	25	14	7	6	3	0	72	13	132
2011	CO-03	40	38	16	2	4	0	0	78	7	45
2008	CO	40	23	15	13	7	2	0	64	20	210
2008	CO-01	42	17	13	17	8	4	0	61	26	24
2008	CO-02	42	26	12	9	8	2	0	69	18	137
2008	CO-03	33	21	26	19	2	0	0	53	21	43

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CO	22	52	25	170
2017	CO-01	29	38	33	21
2017	CO-02	16	57	28	113
2017	CO-03	42	46	12	33
2014	CO	19	43	37	181
2014	CO-01	5	25	70	20
2014	CO-02	19	50	31	113
2014	CO-03	27	32	40	40
2011	CO	14	61	26	200
2011	CO-01	13	57	30	23
2011	CO-02	13	62	25	132
2011	CO-03	18	57	25	44

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CO	24	35	24	5	3	8	37
2017	CO-02	24	35	29	6	0	6	17
2017	CO-03	22	43	15	6	0	14	14
2014	CO	12	54	9	20	9999	6	35
2014	CO-02	9	50	9	27	9999	5	22
2014	CO-03	9	72	0	9	9999	9	11
2011	CO	32	32	29	4	9999	4	28
2011	CO-02	41	24	35	0	9999	0	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	15	85	170
2017	CO-02	19	81	113
2014	CO	13	87	181
2014	CO-02	12	88	113
2014	CO-03	13	87	40

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CO	56	25
2017	CO-02	62	21
2014	CO	35	23

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CO	76	25
2017	CO-02	71	21
2014	CO	69	23
2014	CO-02	71	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CO	0	25
2017	CO-02	0	21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CO	25
2017	CO-02	21
2014	CO	23
2014	CO-02	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	CO	25
2017	CO-02	21
2014	CO	23
2014	CO-02	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CO	44	25
2017	CO-02	47	21
2014	CO	52	23
2014	CO-02	57	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CO	40	25
2017	CO-02	38	21
2014	CO	35	23
2014	CO-02	43	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CO	48	25
2017	CO-02	47	21
2014	CO	35	23

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CO	48	25
2017	CO-02	48	21
2014	CO	30	23

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CO	24	25
2014	CO	31	23
2014	CO-02	36	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CO	52	25
2017	CO-02	53	21
2014	CO	56	23
2014	CO-02	36	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CO	48	25
2017	CO-02	53	21
2014	CO	35	23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CO	25
2017	CO-02	21
2014	CO	23
2014	CO-02	14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CO	0	25
2017	CO-02	0	21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CO	40	25
2017	CO-02	38	21
2014	CO	39	23
2014	CO-02	36	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CO	20	25
2017	CO-02	24	21
2014	CO	26	23
2014	CO-02	36	14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CO	36	25
2017	CO-02	38	21
2014	CO	56	23
2014	CO-02	64	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CO	20	25
2014	CO	22	23
2014	CO-02	36	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	CO	25
2017	CO-02	21
2014	CO-02	14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CO	44	25
2017	CO-02	43	21
2014	CO	31	23

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CO	0	25
2017	CO-02	0	21

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Total responses
2017	CO	25
2017	CO-02	21
2014	CO	22
2014	CO-02	14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CO	32	25
2017	CO-02	33	21
2014	CO	36	22
2014	CO-02	36	14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CO	48	25
2017	CO-02	47	21
2014	CO	59	22
2014	CO-02	57	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CO	25
2017	CO-02	21
2014	CO	22
2014	CO-02	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CO	52	25
2017	CO-02	48	21
2014	CO	77	22
2014	CO-02	64	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CO	0	25
2017	CO-02	0	21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	100	0	25
2017	CO-02	100	0	21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	16	21	1	8	30	7	52	15	169
2017	CO-01	9	24	29	0	5	33	0	50	7	21
2017	CO-02	15	16	22	2	10	30	5	48	18	113
2017	CO-03	31	6	12	0	6	31	15	67	11	33
2014	CO	15	14	23	3	6	31	7	48	14	181
2014	CO-01	10	15	5	15	10	45	0	46	45	20
2014	CO-02	13	12	27	1	4	34	9	45	9	113
2014	CO-03	24	20	20	3	8	20	5	60	13	40

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	34	31	14	4	7	9	1	72	12	170
2017	CO-01	19	48	19	5	5	5	0	70	10	21
2017	CO-02	31	31	15	5	9	9	0	68	16	113
2017	CO-03	58	15	9	0	3	12	3	86	3	33
2014	CO	29	33	16	4	7	11	0	70	12	181
2014	CO-01	20	36	5	5	15	20	0	69	25	20
2014	CO-02	28	35	17	4	4	12	0	71	10	113
2014	CO-03	39	28	20	5	5	3	0	69	10	40
2011	CO	37	40	13	5	3	4	0	79	8	200
2011	CO-01	35	30	13	9	0	13	0	75	10	23
2011	CO-02	37	38	14	4	4	3	0	78	8	131
2011	CO-03	36	49	9	4	2	0	0	84	7	45

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	32	53	11	4	0	0	0	85	4	170
2017	CO-01	24	47	24	5	0	0	0	71	5	21
2017	CO-02	31	54	12	3	0	0	0	85	3	113
2017	CO-03	46	48	0	6	0	0	0	94	6	33
2014	CO	25	58	9	5	2	1	1	84	7	181
2014	CO-01	19	50	10	10	5	0	5	73	16	20
2014	CO-02	24	59	12	4	1	1	0	84	4	113
2014	CO-03	32	63	3	3	0	0	0	95	3	40
2011	CO	26	59	9	4	0	0	0	86	5	201
2011	CO-01	22	52	13	9	0	0	4	77	9	23
2011	CO-02	24	61	10	5	0	0	0	86	5	132
2011	CO-03	33	56	4	2	2	2	0	91	5	45
2008	CO	28	49	7	9	4	2	0	79	14	211
2008	CO-01	21	42	4	13	17	4	0	65	30	24
2008	CO-02	30	49	8	8	3	2	0	81	11	137
2008	CO-03	28	53	7	9	2	0	0	81	12	43

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	14	19	25	9	2	26	5	48	16	170
2017	CO-01	0	34	19	10	0	38	0	54	16	21
2017	CO-02	14	16	27	10	2	26	5	44	17	113
2017	CO-03	24	18	21	9	3	21	3	56	16	33
2014	CO	8	22	25	8	5	26	7	44	19	181
2014	CO-01	5	20	15	5	5	35	15	50	20	20
2014	CO-02	8	23	24	10	2	26	8	47	17	113
2014	CO-03	8	20	35	5	8	24	0	37	16	40
2011	CO	9	27	30	4	5	23	3	48	12	199
2011	CO-01	17	17	30	4	0	26	4	50	6	23
2011	CO-02	6	28	29	4	5	24	3	47	13	131
2011	CO-03	11	30	32	5	5	16	2	50	11	44

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	46	34	11	3	1	6	0	84	4	170
2017	CO-01	28	43	15	0	0	14	0	83	0	21
2017	CO-02	46	32	12	4	1	4	0	82	6	113
2017	CO-03	52	36	6	0	0	6	0	93	0	33
2014	CO	39	34	13	3	2	8	1	80	5	181
2014	CO-01	30	30	10	0	0	25	5	86	0	20
2014	CO-02	41	33	16	3	2	6	0	78	5	113
2014	CO-03	42	41	8	5	3	3	0	84	8	40
2011	CO	37	34	14	5	1	7	0	77	7	201
2011	CO-01	30	39	9	4	0	13	4	84	5	23
2011	CO-02	35	34	17	6	2	5	0	73	9	132
2011	CO-03	47	33	9	2	0	9	0	88	2	45
2008	CO	32	38	13	6	3	8	0	76	9	210
2008	CO-01	33	29	17	0	4	17	0	75	5	24
2008	CO-02	31	40	13	6	1	8	0	78	8	136
2008	CO-03	37	30	14	9	5	5	0	71	15	43

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	43	32	13	3	2	7	0	81	5	170
2017	CO-01	33	43	5	5	0	14	0	88	5	21
2017	CO-02	41	31	17	3	3	6	0	76	6	113
2017	CO-03	58	27	6	3	0	6	0	91	3	33
2014	CO	36	30	17	4	4	8	1	72	9	181
2014	CO-01	20	30	20	0	5	20	5	67	7	20
2014	CO-02	35	31	20	3	4	7	0	71	8	113
2014	CO-03	47	30	10	8	3	3	0	79	10	40
2011	CO	35	36	16	4	3	8	1	77	7	199
2011	CO-01	39	35	13	0	0	9	4	85	0	23
2011	CO-02	31	37	18	5	3	7	0	73	8	131
2011	CO-03	41	34	11	2	2	9	0	83	5	44
2008	CO	34	35	10	10	5	5	0	73	16	210
2008	CO-01	29	50	8	0	4	8	0	86	5	24
2008	CO-02	30	37	11	11	5	6	0	71	17	136
2008	CO-03	47	21	12	14	5	2	0	69	19	43

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	5	95	169
2017	CO-02	6	94	113
2014	CO	7	93	181
2014	CO-02	7	93	113

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	18	13	18	2	4	42	4	56	11	170
2017	CO-01	9	19	24	0	5	38	5	50	8	21
2017	CO-02	14	14	20	3	4	41	4	51	13	113
2017	CO-03	33	3	9	0	3	49	3	76	6	33
2014	CO	18	13	21	3	1	39	6	56	7	181
2014	CO-01	15	10	10	5	0	60	0	64	12	20
2014	CO-02	15	12	21	4	1	39	7	51	10	113
2014	CO-03	27	18	23	0	0	27	5	66	0	40

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	35	34	15	1	5	11	0	77	7	170
2017	CO-01	19	48	19	0	5	9	0	73	5	21
2017	CO-02	31	36	14	2	5	11	0	76	8	113
2017	CO-03	58	12	15	0	3	12	0	80	3	33
2014	CO	32	29	19	5	1	13	1	72	6	181
2014	CO-01	20	30	10	5	0	36	0	77	7	20
2014	CO-02	28	31	20	5	1	14	0	69	7	113
2014	CO-03	49	25	18	3	0	3	3	79	3	40
2011	CO	41	35	18	2	1	3	0	78	4	201
2011	CO-01	39	48	4	0	0	9	0	95	0	23
2011	CO-02	39	36	19	2	2	2	0	77	4	132
2011	CO-03	47	24	22	4	0	2	0	73	5	45

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	55	21	12	6	4	1	1	78	10	170
2017	CO-01	56	14	15	5	10	0	0	71	15	21
2017	CO-02	56	21	11	5	4	1	2	79	9	113
2017	CO-03	58	27	12	3	0	0	0	85	3	33

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	16	34	32	13	5	50	18	170
2017	CO-01	28	29	28	9	5	58	14	21
2017	CO-02	15	39	29	11	5	54	17	113
2017	CO-03	12	24	39	18	6	37	24	33

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	36	23	12	4	1	62	15	170
2017	CO-01	57	24	5	5	5	5	85	10	21
2017	CO-02	21	41	22	12	4	0	62	16	113
2017	CO-03	18	33	33	12	3	0	52	15	33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	29	20	19	6	1	2	55	25	170
2017	CO-01	42	9	19	15	9	0	5	54	25	21
2017	CO-02	25	33	18	17	5	1	2	59	23	113
2017	CO-03	15	27	27	24	6	0	0	43	30	33

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	50	30	10	4	1	5	84	5	168
2017	CO-01	62	19	5	0	5	9	90	5	21
2017	CO-02	53	30	10	2	0	5	88	2	111
2017	CO-03	34	39	12	12	3	0	73	15	33

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	33	32	21	8	6	65	14	168
2017	CO-01	48	29	19	5	0	76	5	21
2017	CO-02	32	31	23	8	6	62	14	111
2017	CO-03	31	42	6	12	9	73	21	33

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	24	27	30	13	7	1	51	20	169
2017	CO-01	28	10	43	5	9	5	40	15	21
2017	CO-02	23	26	32	12	6	0	49	19	112
2017	CO-03	24	33	15	21	6	0	58	27	33

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	34	25	18	6	1	51	24	169
2017	CO-01	34	24	19	14	5	5	60	20	21
2017	CO-02	16	38	25	14	6	0	55	21	112
2017	CO-03	9	21	30	33	6	0	31	39	33

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	24	36	19	12	8	1	61	20	169
2017	CO-01	19	53	9	9	9	0	72	19	21
2017	CO-02	27	32	21	12	6	1	59	19	112
2017	CO-03	21	36	15	12	15	0	58	27	33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	29	34	24	10	3	63	13	169
2017	CO-01	52	10	34	5	0	62	5	21
2017	CO-02	30	38	21	8	4	68	12	112
2017	CO-03	12	40	24	21	3	52	24	33

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	73	14	9	2	2	1	87	4	168
2017	CO-01	49	10	31	0	10	0	59	10	20
2017	CO-02	74	16	7	1	2	0	90	3	112
2017	CO-03	82	9	0	6	0	3	94	6	33

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	76	12	7	2	1	1	1	90	3	170
2017	CO-01	71	24	0	0	0	5	0	100	0	21
2017	CO-02	73	12	9	2	2	1	1	87	4	113
2017	CO-03	88	3	6	3	0	0	0	91	3	33

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	65	24	6	4	1	89	4	170
2017	CO-01	62	34	5	0	0	95	0	21
2017	CO-02	64	26	4	5	1	89	6	113
2017	CO-03	73	15	12	0	0	88	0	33

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	62	18	14	4	2	1	80	6	169
2017	CO-01	62	29	5	0	0	5	95	0	21
2017	CO-02	60	18	17	4	2	0	78	5	112
2017	CO-03	64	15	9	9	3	0	79	12	33

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	57	9	2	2	31	95	3	170
2017	CO-01	57	5	5	0	33	93	0	21
2017	CO-02	57	5	0	1	37	99	1	113
2017	CO-03	60	24	6	6	3	87	6	33

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	64	23	5	4	2	1	2	89	5	169
2017	CO-01	76	19	0	0	0	5	0	100	0	21
2017	CO-02	62	25	4	5	1	0	3	89	6	113
2017	CO-03	62	19	12	0	6	0	0	81	6	32

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	72	19	6	1	2	91	2	170
2017	CO-01	47	19	28	5	0	66	5	21
2017	CO-02	76	19	4	0	1	96	1	113
2017	CO-03	76	15	3	0	6	91	6	33

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	58	27	10	3	1	1	86	4	170
2017	CO-01	47	39	5	9	0	0	86	9	21
2017	CO-02	56	26	12	3	2	2	83	4	113
2017	CO-03	76	21	3	0	0	0	97	0	33

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	12	47	29	8	4	59	12	170
2017	CO-01	19	57	19	0	5	76	5	21
2017	CO-02	10	51	29	8	3	60	11	113
2017	CO-03	15	34	30	15	6	49	21	33

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	4	20	38	34	5	39	23	170
2017	CO-01	0	14	25	56	5	61	14	21
2017	CO-02	4	19	41	31	5	36	23	113
2017	CO-03	6	27	30	31	6	37	33	33

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	43	43	8	5	1	1	86	6	169
2017	CO-01	28	52	5	15	0	0	80	15	21
2017	CO-02	40	45	9	4	1	1	86	5	112
2017	CO-03	61	30	6	3	0	0	91	3	33

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	42	14	9	5	1	72	14	169
2017	CO-01	38	38	15	0	5	5	79	5	21
2017	CO-02	28	44	14	9	4	0	73	13	113
2017	CO-03	31	32	15	15	6	0	63	22	32

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	12	88	169
2017	CO-02	14	86	113
2014	CO	12	88	181
2014	CO-02	11	89	113

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	70	30	20
2017	CO-02	69	31	16
2014	CO	81	19	21
2014	CO-02	84	16	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	50	36	7	7	86	7	14
2017	CO-02	45	36	9	9	82	9	11
2014	CO	64	36	0	0	100	0	17
2014	CO-02	63	37	0	0	100	0	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	42	31	12	4	4	6	1	45	55	170
2017	CO-01	52	14	19	0	5	9	0	57	43	21
2017	CO-02	42	31	10	5	4	7	1	45	55	113
2017	CO-03	39	43	15	0	0	3	0	40	60	33

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	9	85
2017	CO-02	9	55
2017	CO-03	0	19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	17	85
2017	CO-02	9	55
2017	CO-03	21	19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	19	85
2017	CO-02	18	55
2017	CO-03	16	19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CO	58	85
2017	CO-02	53	55
2017	CO-03	79	19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CO	4	85
2017	CO-02	4	55
2017	CO-03	0	19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CO	39	85
2017	CO-02	45	55
2017	CO-03	21	19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	40 hours or more (%)	Total responses
2017	CO	15	60	19	4	3	84
2017	CO-02	22	53	20	4	2	55
2017	CO-03	6	78	11	6	0	18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	29	10	15	8	8	64	25	87
2017	CO-02	33	30	9	12	10	5	66	24	57
2017	CO-03	26	16	16	21	0	21	53	27	19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	8	15	14	11	12	5	36	38	39	87
2017	CO-02	10	14	10	11	12	3	39	42	39	57
2017	CO-03	0	16	26	5	5	11	37	30	20	19

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me