2017 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 40 4 7 2 0 0 87 9 451
2017 Term 66 34 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 48 37 4 8 4 0 0 85 11 478
2011 Indeterminate (permanent) 61 32 2 3 1 0 0 94 4 568
2011 Term 65 35 0 0 0 0 0 100 0 20
2008 Indeterminate (permanent) 68 26 2 3 1 0 0 94 4 604
2008 Term 61 33 0 6 0 0 0 94 6 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 81 12 3 0 1 0 1 95 2 449
2017 Term 82 18 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 78 15 3 1 0 1 1 95 2 478
2011 Indeterminate (permanent) 81 13 1 2 1 1 1 96 3 569
2011 Term 76 19 0 5 0 0 0 95 5 20
2008 Indeterminate (permanent) 85 12 1 1 1 0 0 97 2 604
2008 Term 94 6 0 0 0 0 0 100 0 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 77 16 3 2 1 0 1 94 3 451
2017 Term 84 16 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 74 15 3 4 1 0 2 91 5 478
2011 Indeterminate (permanent) 71 18 4 4 1 0 2 91 5 568
2011 Term 55 25 5 10 5 0 0 81 14 20
2008 Indeterminate (permanent) 74 19 2 4 2 0 0 93 6 604
2008 Term 89 6 0 0 6 0 0 94 6 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 63 27 3 5 1 0 0 90 7 451
2017 Term 57 27 8 8 0 0 0 84 8 12
2014 Indeterminate (permanent) 67 24 2 5 2 0 0 91 7 478
2011 Indeterminate (permanent) 67 26 3 3 1 0 0 92 4 564
2011 Term 45 45 5 5 0 0 0 90 5 20

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 40 8 10 2 0 0 80 12 450
2017 Term 24 43 8 24 0 0 0 68 24 12
2014 Indeterminate (permanent) 39 40 8 10 3 0 0 79 13 478
2011 Indeterminate (permanent) 50 35 8 5 2 0 0 85 8 564
2011 Term 35 40 15 10 0 0 0 75 10 20
2008 Indeterminate (permanent) 47 35 9 7 2 0 0 82 9 604
2008 Term 22 44 17 11 6 0 0 67 17 18

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 32 5 4 3 0 0 88 7 451
2017 Term 42 41 8 8 0 0 0 83 8 12
2014 Indeterminate (permanent) 52 33 6 6 3 0 0 85 9 478
2011 Indeterminate (permanent) 58 27 8 4 2 0 0 85 7 569
2011 Term 55 30 10 0 5 0 0 85 5 20
2008 Indeterminate (permanent) 49 38 6 5 2 0 0 87 7 604
2008 Term 44 39 11 6 0 0 0 83 6 18

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 28 3 4 2 0 0 91 6 451
2017 Term 59 33 0 8 0 0 0 92 8 12
2014 Indeterminate (permanent) 58 32 4 4 3 0 0 90 6 478
2011 Indeterminate (permanent) 59 33 4 2 1 0 0 93 3 567
2011 Term 45 41 10 5 0 0 0 85 5 20
2008 Indeterminate (permanent) 56 34 3 4 2 0 0 90 7 604
2008 Term 61 28 0 11 0 0 0 89 11 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 29 4 2 1 0 1 94 3 450
2017 Term 73 19 0 8 0 0 0 92 8 12
2014 Indeterminate (permanent) 66 27 4 1 1 0 0 93 2 478

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 63 27 4 3 3 1 0 90 6 450
2017 Term 82 18 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 52 29 8 6 4 0 0 82 10 477
2011 Indeterminate (permanent) 54 34 6 5 1 0 0 87 7 566
2011 Term 55 35 5 5 0 0 0 90 5 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 20 10 11 7 1 11 68 20 451
2017 Term 75 0 8 9 0 0 8 82 10 12
2014 Indeterminate (permanent) 35 22 13 12 7 2 9 64 21 477
2011 Indeterminate (permanent) 32 26 11 10 10 1 9 65 23 567
2011 Term 20 50 15 5 5 5 0 74 10 20
2008 Indeterminate (permanent) 31 27 9 14 9 1 8 64 26 604
2008 Term 39 22 11 0 6 6 17 79 7 18

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 38 6 6 5 0 0 84 11 448
2017 Term 60 32 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 41 38 10 8 3 0 0 79 12 478
2011 Indeterminate (permanent) 49 37 7 4 3 0 0 86 7 564
2011 Term 36 54 10 0 0 0 0 90 0 20
2008 Indeterminate (permanent) 47 35 9 6 3 0 0 82 9 600
2008 Term 33 50 6 11 0 0 0 83 11 18

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 30 13 12 7 0 0 68 19 449
2017 Term 41 59 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 30 36 14 13 7 0 0 66 20 477
2011 Indeterminate (permanent) 33 36 12 12 6 0 0 69 19 566
2011 Term 20 55 10 14 0 0 0 75 14 20

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 39 8 9 4 0 0 79 13 450
2017 Term 41 35 16 8 0 0 0 76 8 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 35 6 3 3 0 0 89 5 448
2017 Term 41 35 24 0 0 0 0 76 0 12
2014 Indeterminate (permanent) 51 35 9 4 1 0 0 86 5 477
2011 Indeterminate (permanent) 52 37 7 3 1 0 0 89 4 565
2011 Term 20 70 0 10 0 0 0 90 10 20
2008 Indeterminate (permanent) 57 32 5 3 2 0 0 90 4 604
2008 Term 61 28 0 6 6 0 0 89 11 18

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 36 10 10 6 0 0 75 15 450
2017 Term 49 51 0 0 0 0 0 100 0 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 66 26 4 3 1 0 0 92 4 448
2017 Term 50 50 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 70 21 7 2 0 0 0 92 2 478
2011 Indeterminate (permanent) 69 26 4 1 0 0 0 95 2 568
2011 Term 56 39 5 0 0 0 0 95 0 20

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 37 8 7 5 0 0 80 12 448
2017 Term 52 31 8 8 0 0 0 83 8 12
2014 Indeterminate (permanent) 35 41 10 10 4 0 0 77 13 478
2011 Indeterminate (permanent) 41 40 7 9 2 0 0 81 12 564
2011 Term 25 45 10 15 5 0 0 70 20 20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 33 11 6 4 0 0 79 10 449
2017 Term 51 33 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 42 34 12 8 3 0 0 76 12 477

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 35 7 7 3 0 0 82 10 449
2017 Term 49 43 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 42 34 11 10 3 0 0 76 12 477
2011 Indeterminate (permanent) 51 37 7 4 1 1 0 88 4 564
2011 Term 51 39 5 5 0 0 0 90 5 20

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 34 6 4 2 0 0 88 7 447
2017 Term 68 32 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 51 30 11 6 2 0 0 82 7 478
2011 Indeterminate (permanent) 55 36 5 2 2 0 0 91 5 567
2011 Term 51 45 5 0 0 0 0 95 0 20
2008 Indeterminate (permanent) 54 37 4 4 2 0 0 91 5 603
2008 Term 50 33 11 6 0 0 0 83 6 18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 40 12 6 2 0 0 79 8 450
2017 Term 49 34 17 0 0 0 0 83 0 12
2014 Indeterminate (permanent) 34 38 17 8 3 0 0 72 11 478
2011 Indeterminate (permanent) 36 36 21 6 1 0 0 72 7 565
2011 Term 51 44 5 0 0 0 0 95 0 20
2008 Indeterminate (permanent) 32 38 20 5 4 0 0 71 9 604
2008 Term 39 44 11 6 0 0 0 83 6 18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 21 40 19 9 1 1 28 31 449
2017 Term 0 8 59 15 18 0 0 33 8 12
2014 Indeterminate (permanent) 5 21 39 23 10 0 2 33 27 477
2011 Indeterminate (permanent) 5 22 37 22 11 0 2 34 28 567
2011 Term 5 14 31 30 15 0 5 47 20 20
2008 Indeterminate (permanent) 6 19 39 23 11 1 1 35 26 603
2008 Term 17 6 39 22 11 6 0 35 24 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 11 29 30 21 1 1 52 19 445
2017 Term 0 0 25 8 58 0 10 73 0 12
2014 Indeterminate (permanent) 7 14 29 31 16 0 2 48 22 477
2011 Indeterminate (permanent) 5 11 30 28 23 1 2 53 17 563
2011 Term 5 10 25 30 26 5 0 58 16 20
2008 Indeterminate (permanent) 6 11 23 36 21 1 2 59 17 602
2008 Term 6 0 28 44 17 6 0 65 6 18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 27 30 12 7 0 1 20 49 448
2017 Term 8 26 43 8 15 0 0 23 34 12
2014 Indeterminate (permanent) 16 25 34 15 8 0 2 24 42 476
2011 Indeterminate (permanent) 12 20 38 16 12 0 2 29 33 563
2011 Term 5 20 30 41 5 0 0 46 24 20
2008 Indeterminate (permanent) 11 22 33 22 10 0 3 33 33 603
2008 Term 22 22 6 28 17 6 0 47 47 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 12 37 30 12 0 1 43 20 450
2017 Term 0 17 25 32 26 0 0 58 17 12
2014 Indeterminate (permanent) 5 12 42 29 11 0 1 40 17 474
2011 Indeterminate (permanent) 6 13 37 29 13 0 2 43 19 564
2011 Term 0 5 30 55 10 0 0 65 5 20
2008 Indeterminate (permanent) 5 14 35 30 14 0 2 44 20 601
2008 Term 6 17 17 33 22 6 0 59 24 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 23 32 22 9 1 1 31 36 449
2017 Term 0 10 41 17 32 0 0 49 10 12
2014 Indeterminate (permanent) 18 27 32 15 7 0 1 22 46 476
2011 Indeterminate (permanent) 11 22 33 20 12 0 2 33 34 563
2011 Term 20 10 10 35 15 5 5 56 33 20
2008 Indeterminate (permanent) 9 17 31 27 14 0 2 42 27 602
2008 Term 6 11 22 33 22 6 0 59 18 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 11 27 32 20 2 2 55 17 448
2017 Term 8 17 0 15 49 0 10 72 28 12
2014 Indeterminate (permanent) 5 14 26 31 21 1 3 53 19 477
2011 Indeterminate (permanent) 4 9 26 35 24 0 3 61 13 562
2011 Term 5 5 44 25 11 0 11 40 11 20
2008 Indeterminate (permanent) 6 14 25 29 21 0 3 52 22 601
2008 Term 6 17 11 39 17 6 6 63 25 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 22 33 21 7 1 2 28 38 447
2017 Term 0 8 27 32 17 8 8 58 10 12
2014 Indeterminate (permanent) 15 22 34 17 9 1 2 27 38 477
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 78 10 3 3 1 0 4 92 5 451
2017 Term 69 24 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 78 11 3 3 1 0 4 93 4 478
2011 Indeterminate (permanent) 75 13 4 3 1 0 4 92 4 564
2011 Term 61 30 0 10 0 0 0 90 10 20
2008 Indeterminate (permanent) 73 14 4 4 1 0 4 90 6 603
2008 Term 78 17 0 6 0 0 0 94 6 18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 31 15 8 6 5 2 70 15 451
2017 Term 41 34 9 0 0 16 0 89 0 12
2014 Indeterminate (permanent) 37 29 14 9 6 2 3 70 15 477

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 30 6 7 7 0 0 80 14 450
2017 Term 59 41 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 49 28 8 9 5 0 0 78 14 477

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 35 8 7 5 1 1 80 12 451
2017 Term 57 34 9 0 0 0 0 91 0 12
2014 Indeterminate (permanent) 42 34 8 9 4 1 1 79 13 478
2011 Indeterminate (permanent) 40 37 8 10 4 1 0 77 15 563
2011 Term 40 25 25 5 5 0 0 66 10 20
2008 Indeterminate (permanent) 42 34 7 11 4 1 0 77 15 603
2008 Term 50 17 11 11 0 11 0 75 13 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 28 10 10 7 4 1 72 17 451
2017 Term 34 34 0 17 0 15 0 80 20 12
2014 Indeterminate (permanent) 38 28 12 11 6 3 2 69 19 478
2011 Indeterminate (permanent) 38 28 11 13 7 3 1 68 20 566
2011 Term 35 31 15 10 5 5 0 69 15 20
2008 Indeterminate (permanent) 40 27 10 12 7 4 0 69 20 604
2008 Term 39 33 0 17 0 11 0 81 19 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 24 15 14 10 15 3 51 30 450
2017 Term 25 34 0 17 0 24 0 77 23 12
2014 Indeterminate (permanent) 17 25 16 17 12 10 3 48 33 478

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 33 5 5 2 0 0 88 8 449
2017 Term 76 8 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 52 33 5 7 2 0 0 85 9 478
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 33 9 5 3 0 0 83 8 450
2017 Term 40 52 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 45 30 11 8 5 0 0 76 13 477
2011 Indeterminate (permanent) 46 31 10 9 4 0 0 77 13 567
2011 Term 40 25 20 10 5 0 0 65 14 20
2008 Indeterminate (permanent) 41 34 8 9 7 1 0 76 16 603
2008 Term 50 33 0 6 6 0 6 88 12 18

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 25 8 5 2 2 0 85 8 451
2017 Term 57 35 0 8 0 0 0 92 8 12
2014 Indeterminate (permanent) 55 26 10 5 2 1 0 82 7 477
2011 Indeterminate (permanent) 54 25 10 6 3 2 0 80 9 566
2011 Term 50 20 10 10 10 0 0 70 20 20
2008 Indeterminate (permanent) 51 27 10 6 4 1 0 79 11 603
2008 Term 67 22 6 0 6 0 0 89 6 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 31 8 6 4 0 0 82 10 450
2017 Term 66 17 8 8 0 0 0 83 8 12
2014 Indeterminate (permanent) 52 26 9 10 3 0 0 79 13 477
2011 Indeterminate (permanent) 47 31 10 8 4 0 0 78 12 569
2011 Term 43 31 0 10 10 6 0 78 22 19
2008 Indeterminate (permanent) 43 31 9 9 6 1 0 75 16 604
2008 Term 61 17 6 6 11 0 0 78 17 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 86 6 3 1 0 0 4 96 1 450
2017 Term 92 0 0 0 0 0 8 100 0 12
2014 Indeterminate (permanent) 81 10 3 1 1 0 4 96 2 477
2011 Indeterminate (permanent) 81 8 3 3 1 0 3 92 4 567
2011 Term 66 20 5 5 5 0 0 86 10 20
2008 Indeterminate (permanent) 79 9 3 3 2 0 4 92 6 602
2008 Term 83 6 6 0 0 0 6 94 0 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 21 7 3 2 5 6 87 5 451
2017 Term 57 25 0 17 0 0 0 83 17 12
2014 Indeterminate (permanent) 53 20 9 4 4 3 7 81 9 477
2011 Indeterminate (permanent) 44 27 12 6 3 4 4 77 10 568
2011 Term 35 29 11 10 5 5 5 72 16 20

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 23 6 4 4 0 0 85 8 451
2017 Term 75 25 0 0 0 0 0 100 0 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 22 6 4 2 1 0 88 6 451
2017 Term 75 25 0 0 0 0 0 100 0 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 25 7 4 3 0 0 86 7 451
2017 Term 76 17 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 58 24 8 6 4 0 0 82 10 477
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 30 6 9 2 2 7 81 12 131
2014 Indeterminate (permanent) 40 32 12 7 4 1 5 76 11 141

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 35 10 7 6 2 0 76 14 451
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 37 33 12 9 7 1 0 71 16 478
2011 Indeterminate (permanent) 34 35 13 10 6 2 0 70 16 566
2011 Term 30 50 10 0 10 0 0 80 10 20

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 38 11 6 7 0 0 75 13 449
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 35 34 11 11 7 1 0 70 18 478
2011 Indeterminate (permanent) 34 36 15 9 6 1 0 71 14 565
2011 Term 40 30 14 5 5 5 0 74 11 20
2008 Indeterminate (permanent) 37 36 11 8 7 1 0 73 15 602
2008 Term 72 17 6 6 0 0 0 89 6 18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 38 14 12 8 2 0 66 20 450
2017 Term 50 50 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 26 34 16 15 7 1 0 61 23 477
2011 Indeterminate (permanent) 20 41 17 15 5 2 0 63 20 563
2011 Term 35 10 20 20 5 11 0 50 27 20
2008 Indeterminate (permanent) 24 43 11 12 6 3 0 70 19 604
2008 Term 28 39 17 6 6 6 0 71 12 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 33 11 10 9 3 0 70 19 449
2017 Term 57 43 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 33 30 15 11 8 2 0 65 20 477
2011 Indeterminate (permanent) 30 35 16 9 6 4 0 67 16 567
2011 Term 40 25 20 5 5 5 0 69 10 20
2008 Indeterminate (permanent) 34 36 10 10 6 4 0 73 16 602
2008 Term 44 28 6 0 6 17 0 87 7 18

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 34 13 15 10 1 0 61 25 449
2017 Term 57 43 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 23 34 15 18 9 1 0 58 27 477
2011 Indeterminate (permanent) 18 40 15 17 8 1 0 59 25 568
2011 Term 20 25 10 35 10 0 0 45 45 20
2008 Indeterminate (permanent) 22 41 12 15 9 1 0 64 24 604
2008 Term 44 11 11 11 11 11 0 63 25 18
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 41 9 8 4 0 0 79 12 451
2017 Term 42 42 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 38 41 10 8 3 1 0 79 11 478
2011 Indeterminate (permanent) 35 45 8 9 3 1 0 80 11 565
2011 Term 35 35 10 10 5 5 0 74 16 20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 35 5 1 0 2 0 94 2 451
2017 Term 58 42 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 55 35 5 3 0 1 0 91 3 478
2011 Indeterminate (permanent) 49 39 7 3 1 1 0 89 4 564
2011 Term 46 45 5 0 0 5 0 95 0 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 36 7 6 2 1 1 84 9 451
2017 Term 57 25 8 9 0 0 0 83 9 12
2014 Indeterminate (permanent) 49 30 9 6 4 2 1 81 10 478
2011 Indeterminate (permanent) 50 30 8 6 4 3 0 82 11 564
2011 Term 50 25 10 5 10 0 0 75 15 20
2008 Indeterminate (permanent) 42 34 10 6 5 2 0 78 12 604
2008 Term 50 33 0 0 11 6 0 88 12 18

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 36 14 9 4 3 1 72 14 450
2017 Term 23 69 0 8 0 0 0 92 8 12
2014 Indeterminate (permanent) 37 35 17 6 3 1 1 74 9 478
2011 Indeterminate (permanent) 34 39 15 6 3 2 1 75 10 564
2011 Term 15 50 15 5 10 5 0 69 16 20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 20 15 15 16 8 3 49 34 449
2017 Term 32 34 34 0 0 0 0 66 0 12
2014 Indeterminate (permanent) 20 25 17 17 15 5 2 48 34 476
2011 Indeterminate (permanent) 18 22 21 16 13 7 2 44 32 563
2011 Term 30 20 5 5 20 21 0 63 31 20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 75 12 4 2 1 1 5 92 3 449
2017 Term 74 26 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 73 13 4 3 1 0 5 91 4 478

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 80 13 1 1 0 1 4 97 2 449
2017 Term 92 8 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 79 13 3 1 0 1 3 96 1 478
2011 Indeterminate (permanent) 78 14 3 1 0 2 3 96 2 565
2011 Term 65 20 0 5 0 10 0 95 5 20
2008 Indeterminate (permanent) 80 13 3 2 0 0 2 95 2 604
2008 Term 67 22 6 0 0 6 0 94 0 18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 35 8 8 5 1 0 80 13 451
2017 Term 49 51 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 37 32 12 10 7 1 0 71 17 478
2011 Indeterminate (permanent) 48 34 7 7 3 1 0 82 10 569
2011 Term 45 20 20 10 5 0 0 65 15 20
2008 Indeterminate (permanent) 50 33 7 5 4 0 0 83 9 604
2008 Term 28 33 11 22 6 0 0 61 28 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 25 12 17 14 2 2 54 33 450
2017 Term 57 8 18 17 0 0 0 65 17 12
2014 Indeterminate (permanent) 22 25 14 17 19 1 2 48 37 477
2011 Indeterminate (permanent) 17 29 15 17 20 1 1 47 38 568
2011 Term 20 30 11 25 15 0 0 50 40 20
2008 Indeterminate (permanent) 20 31 12 19 16 1 1 52 36 603
2008 Term 11 44 22 11 11 0 0 56 22 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 40 13 6 5 3 1 74 12 450
2017 Term 60 40 0 0 0 0 0 100 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 31 11 3 3 2 1 81 7 450
2017 Term 52 23 25 0 0 0 0 75 0 12
2014 Indeterminate (permanent) 50 29 12 4 2 3 0 81 6 477

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 36 8 4 2 1 0 85 6 450
2017 Term 75 25 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 52 29 10 5 2 2 0 83 7 478
2011 Indeterminate (permanent) 43 39 10 5 2 2 0 83 7 566
2011 Term 60 35 5 0 0 0 0 95 0 20

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 30 5 5 3 0 0 88 7 451
2017 Term 84 16 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 58 30 6 4 2 0 0 87 6 477
2011 Indeterminate (permanent) 53 34 8 4 2 0 0 87 5 566
2011 Term 65 30 5 0 0 0 0 95 0 20
2008 Indeterminate (permanent) 50 37 6 4 3 0 0 87 7 604
2008 Term 67 22 11 0 0 0 0 89 0 18

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 28 8 5 3 0 0 85 8 450
2017 Term 68 32 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 51 28 11 7 3 0 0 79 10 477
2011 Indeterminate (permanent) 52 31 10 5 2 0 0 83 7 563
2011 Term 55 35 5 5 0 0 0 90 5 20

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 27 7 6 3 0 0 84 9 450
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 49 30 10 8 2 0 0 80 11 478
2011 Indeterminate (permanent) 50 33 10 5 2 0 0 83 7 563
2011 Term 51 40 5 5 0 0 0 90 5 20
2008 Indeterminate (permanent) 52 31 6 7 3 0 0 84 10 602
2008 Term 56 33 0 11 0 0 0 89 11 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 18 14 6 6 5 0 73 12 451
2017 Term 68 8 24 0 0 0 0 76 0 12
2014 Indeterminate (permanent) 49 20 14 8 6 3 0 72 14 477
2011 Indeterminate (permanent) 49 25 12 6 5 3 0 76 12 566
2011 Term 45 29 10 10 0 5 0 79 11 20
2008 Indeterminate (permanent) 44 22 14 11 6 3 0 68 18 603
2008 Term 56 17 6 11 6 6 0 76 18 18
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 22 46 32 451
2017 Term 10 40 50 12
2014 Indeterminate (permanent) 19 44 37 478
2011 Indeterminate (permanent) 15 55 30 567
2011 Term 15 30 55 20

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 31 33 27 3 1 5 100
2014 Indeterminate (permanent) 12 40 28 13 9999 8 91
2011 Indeterminate (permanent) 28 32 33 2 9999 4 87
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 12 88 450
2014 Indeterminate (permanent) 14 86 476

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 59 55
2014 Indeterminate (permanent) 44 68

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 69 55
2014 Indeterminate (permanent) 75 68

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 55
2014 Indeterminate (permanent) 0 68

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 55
2014 Indeterminate (permanent) 0 68

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 45 55
2014 Indeterminate (permanent) 47 68

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 55
2014 Indeterminate (permanent) 44 68

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 55
2014 Indeterminate (permanent) 31 68

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 55
2014 Indeterminate (permanent) 43 68

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 55
2014 Indeterminate (permanent) 25 68

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 55
2014 Indeterminate (permanent) 55 68

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 55
2014 Indeterminate (permanent) 27 68

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 55

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 55
2014 Indeterminate (permanent) 40 68

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 55
2014 Indeterminate (permanent) 31 68

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 55
2014 Indeterminate (permanent) 18 68

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 55
2014 Indeterminate (permanent) 47 68

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 55
2014 Indeterminate (permanent) 25 68

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 55
2014 Indeterminate (permanent) 9 68

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 55
2014 Indeterminate (permanent) 10 68

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 55
2014 Indeterminate (permanent) 16 68

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 55
2014 Indeterminate (permanent) 32 68

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 53
2014 Indeterminate (permanent) 12 66

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 53

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 53
2014 Indeterminate (permanent) 12 66

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 53

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 53
2014 Indeterminate (permanent) 11 66

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 53
2014 Indeterminate (permanent) 32 66

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 53
2014 Indeterminate (permanent) 52 66

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 53
2014 Indeterminate (permanent) 0 66

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 53 53
2014 Indeterminate (permanent) 65 66

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 53

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 53
2014 Indeterminate (permanent) 14 66

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 97 3 54

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 14 20 5 5 28 7 54 15 450
2017 Term 24 16 9 0 0 51 0 82 0 12
2014 Indeterminate (permanent) 21 17 20 4 6 26 7 56 15 477

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 30 13 4 5 8 1 76 10 450
2017 Term 32 59 9 0 0 0 0 91 0 12
2014 Indeterminate (permanent) 36 30 16 5 5 7 0 72 10 477
2011 Indeterminate (permanent) 41 39 11 5 2 3 0 82 7 565
2011 Term 40 20 5 10 5 21 0 75 18 20
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 45 7 4 0 1 7 87 5 450
2017 Term 8 60 9 0 8 8 8 80 9 12
2014 Indeterminate (permanent) 33 49 7 3 1 1 6 88 5 478
2011 Indeterminate (permanent) 30 51 7 5 1 0 6 86 6 565
2011 Term 14 46 20 15 5 0 0 60 20 20
2008 Indeterminate (permanent) 28 47 6 7 3 1 8 83 11 604
2008 Term 11 33 17 11 17 11 0 50 31 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 18 22 6 2 26 7 55 12 451
2017 Term 8 24 9 0 0 51 8 78 0 12
2014 Indeterminate (permanent) 15 18 24 6 4 24 10 49 15 476
2011 Indeterminate (permanent) 13 26 28 5 4 20 4 51 12 564
2011 Term 10 26 34 0 5 21 5 47 6 20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 28 8 2 0 8 7 87 3 450
2017 Term 32 44 0 0 0 15 8 100 0 12
2014 Indeterminate (permanent) 41 27 13 3 1 8 7 80 5 477
2011 Indeterminate (permanent) 42 30 9 4 2 7 6 83 6 566
2011 Term 25 45 10 0 0 20 0 88 0 20
2008 Indeterminate (permanent) 37 33 10 3 2 6 8 83 6 603
2008 Term 33 17 6 6 0 39 0 82 9 18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 26 10 4 1 8 6 82 6 449
2017 Term 32 44 0 0 0 15 8 100 0 12
2014 Indeterminate (permanent) 40 26 14 4 2 8 6 77 6 476
2011 Indeterminate (permanent) 38 32 11 2 2 9 6 82 5 564
2011 Term 20 45 15 0 0 20 0 81 0 20
2008 Indeterminate (permanent) 39 32 8 6 3 5 6 79 11 602
2008 Term 44 17 6 0 0 33 0 92 0 18
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 4 96 449
2017 Term 0 100 12
2014 Indeterminate (permanent) 4 96 476

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 100 18
2014 Indeterminate (permanent) 73 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18
2014 Indeterminate (permanent) 0 19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 17

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 17
2014 Indeterminate (permanent) 43 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 17
2014 Indeterminate (permanent) 0 19

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18
2014 Indeterminate (permanent) 0 19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18
2014 Indeterminate (permanent) 0 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 61 18
2014 Indeterminate (permanent) 41 19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18
2014 Indeterminate (permanent) 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18
2014 Indeterminate (permanent) 0 19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18
2014 Indeterminate (permanent) 0 19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18
2014 Indeterminate (permanent) 0 19

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 39 18
2014 Indeterminate (permanent) 52 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18
2014 Indeterminate (permanent) 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 72 18
2014 Indeterminate (permanent) 79 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 90 10 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 13 17 2 2 39 5 62 7 449
2017 Term 17 26 0 0 0 50 8 100 0 12
2014 Indeterminate (permanent) 24 13 20 2 0 35 6 63 4 478

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 31 13 2 3 10 1 80 5 449
2017 Term 35 47 18 0 0 0 0 82 0 11
2014 Indeterminate (permanent) 42 25 16 4 1 11 1 76 5 478
2011 Indeterminate (permanent) 46 33 12 2 1 5 0 83 3 567
2011 Term 40 20 25 5 0 11 0 67 5 20
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 25 13 6 4 0 1 77 10 447
2017 Term 57 17 18 8 0 0 0 74 8 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 33 28 12 6 0 0 54 18 450
2017 Term 49 15 27 9 0 0 0 64 9 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 37 21 9 4 0 0 65 14 450
2017 Term 51 31 0 10 0 0 8 89 11 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 28 23 12 7 0 1 57 20 448
2017 Term 68 23 0 9 0 0 0 91 9 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 26 11 3 2 0 5 83 5 448
2017 Term 67 25 0 0 0 0 8 100 0 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 35 20 6 5 0 0 69 11 447
2017 Term 50 32 18 0 0 0 0 82 0 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 33 20 10 5 0 0 65 15 448
2017 Term 50 31 18 0 0 0 0 82 0 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 38 20 13 7 0 0 61 19 447
2017 Term 33 51 16 0 0 0 0 84 0 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 33 18 9 7 1 0 66 16 448
2017 Term 44 49 8 0 0 0 0 92 0 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 33 23 9 4 0 0 64 13 448
2017 Term 50 34 15 0 0 0 0 85 0 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 17 8 2 2 0 2 88 4 449
2017 Term 84 8 8 0 0 0 0 92 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 77 11 5 2 2 2 1 91 4 450
2017 Term 92 8 0 0 0 0 0 100 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 61 27 7 3 1 0 1 89 4 450
2017 Term 74 16 10 0 0 0 0 90 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 18 11 4 3 0 1 82 7 449
2017 Term 76 24 0 0 0 0 0 100 0 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 13 5 1 1 0 29 90 3 449
2017 Term 74 0 0 0 0 0 26 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 70 19 4 2 2 0 3 92 4 446
2017 Term 92 0 0 0 0 0 8 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 73 19 5 1 2 0 1 93 3 450
2017 Term 26 32 33 8 0 0 0 58 8 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 28 12 3 2 0 1 83 6 450
2017 Term 57 27 8 0 0 0 8 92 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 43 33 7 3 0 0 57 11 451
2017 Term 16 68 16 0 0 0 0 84 0 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 14 44 27 9 0 0 36 20 451
2017 Term 0 8 25 59 8 0 0 66 8 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 38 7 4 1 0 0 88 5 449
2017 Term 34 66 0 0 0 0 0 100 0 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 42 11 8 4 1 0 76 12 450
2017 Term 49 51 0 0 0 0 0 100 0 12
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 15 85 450
2017 Term 0 100 12
2014 Indeterminate (permanent) 11 89 477

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 80 20 66
2014 Indeterminate (permanent) 85 15 52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 63 30 2 4 2 0 0 93 5 53
2014 Indeterminate (permanent) 59 41 0 0 0 0 0 100 0 44
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 28 12 4 3 5 0 50 50 451
2017 Term 68 8 8 8 0 8 0 74 26 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 211

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 211

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 211

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 50 211

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 211

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 211

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 17 62 14 3 0 3 206

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 27 11 10 8 2 7 68 20 213

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 12 11 9 14 5 41 36 42 213
Report a problem or mistake on this page
Date modified: