2017 Public Service Employee Survey Results for Courts Administration Service by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 26 13 24 4 0 0 59 28 24
2017 Not a person with a disability 30 46 4 14 5 0 0 77 19 325
2014 Person with a disability 28 48 5 9 10 0 0 76 19 19
2014 Not a person with a disability 23 43 7 20 8 0 0 66 28 392
2011 Person with a disability 25 56 8 11 0 0 0 81 11 17
2011 Not a person with a disability 40 46 5 8 1 0 0 86 9 445
2008 Person with a disability 27 45 9 18 0 0 0 73 18 22
2008 Not a person with a disability 38 43 5 11 3 0 0 80 14 410

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 25 5 8 0 0 0 87 8 24
2017 Not a person with a disability 69 25 2 2 1 0 1 95 3 323
2014 Person with a disability 45 36 5 9 0 0 5 85 9 19
2014 Not a person with a disability 60 28 7 3 2 1 1 89 5 392
2011 Person with a disability 53 17 20 5 0 0 5 74 5 17
2011 Not a person with a disability 69 25 4 3 0 0 0 93 3 445
2008 Person with a disability 45 41 9 5 0 0 0 86 5 22
2008 Not a person with a disability 67 22 5 2 2 1 1 91 4 409

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 33 5 4 0 0 0 92 4 24
2017 Not a person with a disability 53 30 8 7 1 0 1 84 8 325
2014 Person with a disability 43 38 5 4 5 0 5 85 9 19
2014 Not a person with a disability 55 26 7 9 3 0 1 82 11 392
2011 Person with a disability 53 28 14 0 0 0 5 85 0 17
2011 Not a person with a disability 58 25 7 5 4 0 1 84 8 444
2008 Person with a disability 64 14 14 5 5 0 0 77 9 22
2008 Not a person with a disability 54 28 5 10 2 0 0 83 12 409

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 38 11 21 4 0 0 63 25 24
2017 Not a person with a disability 42 37 8 8 4 0 0 79 13 325
2014 Person with a disability 20 39 9 22 10 0 0 59 32 19
2014 Not a person with a disability 42 37 7 10 3 0 0 80 14 390
2011 Person with a disability 22 48 25 5 0 0 0 70 5 17
2011 Not a person with a disability 44 35 7 9 4 0 0 79 13 443

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 34 5 20 8 0 0 67 28 24
2017 Not a person with a disability 29 37 13 13 8 0 0 66 20 325
2014 Person with a disability 21 43 14 9 14 0 0 63 23 19
2014 Not a person with a disability 17 30 18 20 14 0 0 48 34 391
2011 Person with a disability 20 38 19 11 8 0 5 61 20 17
2011 Not a person with a disability 27 38 12 12 10 0 2 66 23 444
2008 Person with a disability 18 45 9 14 9 5 0 67 24 22
2008 Not a person with a disability 25 40 12 15 7 0 1 66 22 410

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 31 9 13 9 0 0 69 22 24
2017 Not a person with a disability 37 40 12 7 4 0 0 77 11 325
2014 Person with a disability 42 28 14 5 10 0 0 70 15 19
2014 Not a person with a disability 36 39 14 6 5 0 0 75 10 392
2011 Person with a disability 44 20 31 0 5 0 0 64 5 17
2011 Not a person with a disability 45 32 11 7 4 0 0 78 11 444
2008 Person with a disability 38 29 14 5 10 0 5 70 15 21
2008 Not a person with a disability 40 35 12 8 5 0 0 75 13 409

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 32 9 18 4 0 0 68 23 23
2017 Not a person with a disability 42 43 7 6 2 0 0 85 8 324
2014 Person with a disability 41 24 16 0 19 0 0 65 19 19
2014 Not a person with a disability 42 39 8 6 4 0 0 81 10 392
2011 Person with a disability 39 43 12 0 5 0 0 83 5 17
2011 Not a person with a disability 47 37 8 4 4 0 0 84 8 444
2008 Person with a disability 55 32 9 0 5 0 0 86 5 22
2008 Not a person with a disability 45 35 8 7 4 0 0 81 12 409

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 33 14 16 4 0 0 66 20 24
2017 Not a person with a disability 40 44 6 6 3 0 0 84 9 323
2014 Person with a disability 33 28 24 10 5 0 0 61 15 19
2014 Not a person with a disability 32 45 14 7 2 1 0 77 9 392

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 25 17 26 4 0 8 49 32 24
2017 Not a person with a disability 41 34 12 8 5 0 0 75 13 325
2014 Person with a disability 29 22 38 0 5 0 5 54 6 19
2014 Not a person with a disability 29 32 20 10 7 1 2 63 17 392
2011 Person with a disability 33 39 8 5 10 0 6 76 15 17
2011 Not a person with a disability 37 32 15 8 6 1 1 70 14 443

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 19 5 13 17 0 13 60 35 24
2017 Not a person with a disability 30 24 12 9 10 1 12 63 23 325
2014 Person with a disability 20 14 25 4 5 0 33 51 13 19
2014 Not a person with a disability 27 23 10 11 11 2 16 60 27 390
2011 Person with a disability 32 11 22 6 16 0 14 49 26 17
2011 Not a person with a disability 26 22 11 10 12 3 16 59 28 443
2008 Person with a disability 32 18 14 5 9 5 18 65 18 22
2008 Not a person with a disability 31 20 8 12 13 3 13 61 30 410

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 37 13 8 0 0 0 78 8 24
2017 Not a person with a disability 28 52 12 4 4 0 0 80 8 324
2014 Person with a disability 23 42 21 9 5 0 0 65 14 19
2014 Not a person with a disability 27 45 15 9 5 0 0 71 14 392
2011 Person with a disability 39 43 12 0 5 0 0 83 5 17
2011 Not a person with a disability 36 40 12 7 5 0 0 76 12 442
2008 Person with a disability 41 41 5 9 5 0 0 82 14 22
2008 Not a person with a disability 38 37 11 7 6 0 0 76 13 405

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 34 17 17 8 0 0 57 25 24
2017 Not a person with a disability 27 37 17 11 7 0 0 64 18 325
2014 Person with a disability 15 48 14 7 16 0 0 63 23 19
2014 Not a person with a disability 22 35 14 16 12 0 0 58 28 391
2011 Person with a disability 22 25 26 11 16 0 0 47 27 17
2011 Not a person with a disability 28 35 15 12 8 2 0 64 21 444

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 30 25 17 0 0 0 57 17 24
2017 Not a person with a disability 32 43 15 6 4 0 0 75 10 325

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 45 4 12 0 0 0 85 12 24
2017 Not a person with a disability 44 42 8 4 2 0 0 86 6 325
2014 Person with a disability 42 26 19 14 0 0 0 67 14 19
2014 Not a person with a disability 39 38 13 6 3 1 1 78 9 392
2011 Person with a disability 41 34 14 11 0 0 0 75 11 17
2011 Not a person with a disability 46 37 9 4 3 1 0 84 7 443
2008 Person with a disability 59 36 5 0 0 0 0 95 0 22
2008 Not a person with a disability 46 32 12 5 3 2 0 80 8 409

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 30 14 8 16 0 0 61 25 24
2017 Not a person with a disability 30 37 15 10 8 0 0 68 18 325

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 68 32 0 0 0 0 0 100 0 24
2017 Not a person with a disability 56 33 6 2 2 0 0 89 4 324
2014 Person with a disability 62 15 17 5 0 0 0 78 5 19
2014 Not a person with a disability 63 28 6 2 1 0 0 91 3 392
2011 Person with a disability 66 26 8 0 0 0 0 92 0 17
2011 Not a person with a disability 61 28 7 2 1 0 0 90 3 444

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 33 14 9 4 0 0 73 13 24
2017 Not a person with a disability 28 40 15 10 6 1 0 69 16 324
2014 Person with a disability 18 19 26 27 10 0 0 36 37 19
2014 Not a person with a disability 18 38 18 14 12 1 0 56 26 392
2011 Person with a disability 23 25 26 16 10 0 0 48 25 17
2011 Not a person with a disability 30 34 14 12 8 1 1 65 20 445

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 34 9 16 5 0 0 70 21 24
2017 Not a person with a disability 34 33 14 11 7 1 1 68 18 324
2014 Person with a disability 19 27 16 27 11 0 0 46 38 19
2014 Not a person with a disability 26 34 17 12 10 1 1 61 21 392

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 34 17 4 3 0 5 74 8 24
2017 Not a person with a disability 32 39 15 8 5 0 1 72 13 324
2014 Person with a disability 24 29 26 10 11 0 0 53 21 19
2014 Not a person with a disability 24 36 19 13 8 0 0 60 21 392
2011 Person with a disability 37 27 20 10 6 0 0 64 16 17
2011 Not a person with a disability 41 35 12 8 3 1 0 76 12 442

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 37 0 9 0 0 0 91 9 24
2017 Not a person with a disability 39 45 8 4 3 0 1 85 6 323
2014 Person with a disability 33 48 10 4 5 0 0 81 9 19
2014 Not a person with a disability 36 44 10 7 3 0 0 80 10 392
2011 Person with a disability 61 27 8 5 0 0 0 88 5 17
2011 Not a person with a disability 41 41 10 5 3 0 0 82 8 443
2008 Person with a disability 45 27 18 5 5 0 0 73 9 22
2008 Not a person with a disability 40 42 8 8 2 0 0 82 10 408

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 28 22 7 5 0 0 66 12 24
2017 Not a person with a disability 36 37 16 6 4 0 1 74 10 324
2014 Person with a disability 26 38 26 4 7 0 0 63 11 19
2014 Not a person with a disability 37 32 19 7 6 0 0 68 12 391
2011 Person with a disability 25 52 16 0 0 0 8 83 0 17
2011 Not a person with a disability 37 37 15 7 3 1 0 74 10 443
2008 Person with a disability 41 14 14 14 18 0 0 55 32 22
2008 Not a person with a disability 27 34 21 13 4 0 1 61 17 410

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 25 45 4 4 0 5 8 44 23
2017 Not a person with a disability 11 17 32 22 11 2 5 35 30 324
2014 Person with a disability 4 27 36 15 0 0 18 19 37 19
2014 Not a person with a disability 12 22 35 16 10 1 4 27 36 392
2011 Person with a disability 16 25 21 31 0 0 8 34 44 17
2011 Not a person with a disability 9 20 30 23 12 2 5 37 30 443
2008 Person with a disability 10 30 40 0 20 0 0 20 40 20
2008 Not a person with a disability 8 26 32 19 10 1 3 31 36 408

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 21 18 29 5 5 9 39 40 22
2017 Not a person with a disability 10 19 29 18 14 4 6 36 32 325
2014 Person with a disability 17 10 36 4 11 0 22 18 35 19
2014 Not a person with a disability 13 20 27 19 10 5 5 32 38 391
2011 Person with a disability 16 17 16 26 12 0 12 44 38 17
2011 Not a person with a disability 7 21 24 21 17 4 7 42 31 443
2008 Person with a disability 16 37 21 5 16 0 5 22 56 19
2008 Not a person with a disability 15 25 23 20 11 2 4 33 42 408

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 35 15 23 19 0 5 43 41 22
2017 Not a person with a disability 8 18 26 21 16 2 9 42 29 324
2014 Person with a disability 12 13 42 9 5 0 18 17 32 19
2014 Not a person with a disability 15 22 21 20 11 4 6 35 41 391
2011 Person with a disability 11 0 34 31 6 0 17 45 13 17
2011 Not a person with a disability 13 19 24 17 14 4 9 35 36 444
2008 Person with a disability 15 15 35 10 15 0 10 28 33 20
2008 Not a person with a disability 12 22 30 18 11 3 4 32 36 409

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 33 37 13 9 0 0 22 41 22
2017 Not a person with a disability 6 8 30 30 18 1 7 52 16 322
2014 Person with a disability 4 17 26 29 5 0 18 42 26 19
2014 Not a person with a disability 10 14 27 31 14 2 3 47 24 388
2011 Person with a disability 10 6 39 26 6 0 12 37 18 17
2011 Not a person with a disability 5 12 28 29 19 2 6 52 18 442
2008 Person with a disability 10 29 38 10 14 0 0 24 38 21
2008 Not a person with a disability 7 15 30 28 17 1 2 46 23 406

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 33 23 5 6 0 9 12 63 22
2017 Not a person with a disability 18 28 24 11 12 2 4 24 50 324
2014 Person with a disability 33 9 38 6 0 0 14 6 49 18
2014 Not a person with a disability 25 25 21 14 9 1 5 24 54 392
2011 Person with a disability 11 10 48 12 6 0 12 21 24 17
2011 Not a person with a disability 11 21 26 18 16 2 6 37 35 443
2008 Person with a disability 25 25 20 15 15 0 0 30 50 20
2008 Not a person with a disability 20 24 22 16 13 1 3 30 47 409

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 35 23 10 10 0 5 21 55 22
2017 Not a person with a disability 15 17 26 16 15 5 6 34 36 322
2014 Person with a disability 17 10 35 5 5 5 22 14 38 19
2014 Not a person with a disability 12 19 25 21 12 3 9 37 35 391
2011 Person with a disability 10 11 34 14 14 0 17 34 25 17
2011 Not a person with a disability 10 16 23 23 16 4 9 45 29 444
2008 Person with a disability 10 25 35 15 15 0 0 30 35 20
2008 Not a person with a disability 19 24 24 15 9 3 6 26 47 408

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 20 18 21 10 5 13 38 40 23
2017 Not a person with a disability 12 17 29 17 16 3 5 37 31 323
2014 Person with a disability 9 17 31 19 0 5 18 25 34 19
2014 Not a person with a disability 14 22 29 15 9 4 7 27 41 391
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 17 18 0 0 0 0 82 0 23
2017 Not a person with a disability 59 25 7 5 2 0 2 86 7 325
2014 Person with a disability 44 34 11 5 0 0 5 83 5 18
2014 Not a person with a disability 59 22 6 7 2 0 3 84 10 392
2011 Person with a disability 43 31 22 0 0 0 5 77 0 16
2011 Not a person with a disability 62 23 6 7 2 0 1 85 9 444
2008 Person with a disability 55 32 0 9 0 0 5 90 10 22
2008 Not a person with a disability 55 26 6 6 3 0 3 84 10 407

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 34 18 23 4 0 5 53 28 23
2017 Not a person with a disability 19 29 19 13 10 5 6 53 25 324
2014 Person with a disability 28 19 33 5 15 0 0 47 20 19
2014 Not a person with a disability 21 27 20 12 13 4 3 52 27 391

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 53 4 13 5 0 0 77 18 23
2017 Not a person with a disability 40 34 10 8 8 0 1 74 15 324
2014 Person with a disability 26 25 11 5 15 17 0 62 25 19
2014 Not a person with a disability 37 31 8 10 11 2 1 70 22 392

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 39 9 9 4 4 0 76 14 23
2017 Not a person with a disability 30 35 12 10 10 1 2 67 21 325
2014 Person with a disability 33 24 9 14 15 5 0 60 31 19
2014 Not a person with a disability 27 32 17 14 6 1 3 61 21 391
2011 Person with a disability 36 22 20 5 11 6 0 62 17 17
2011 Not a person with a disability 31 34 13 10 8 3 1 68 18 445
2008 Person with a disability 23 41 18 0 14 5 0 67 14 22
2008 Not a person with a disability 24 40 14 10 8 1 3 68 18 410

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 29 5 14 5 9 4 73 21 23
2017 Not a person with a disability 27 32 12 10 8 9 2 66 21 325
2014 Person with a disability 31 5 9 10 31 14 0 42 47 19
2014 Not a person with a disability 26 28 15 12 8 7 3 61 22 391
2011 Person with a disability 31 16 14 12 21 6 0 50 35 17
2011 Not a person with a disability 33 24 14 10 9 8 3 64 21 444
2008 Person with a disability 18 18 32 14 14 5 0 38 29 22
2008 Not a person with a disability 26 32 13 9 10 9 2 65 21 409

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 8 9 40 9 13 5 30 59 23
2017 Not a person with a disability 8 20 16 18 17 17 4 36 44 325
2014 Person with a disability 19 18 21 14 15 14 0 42 34 19
2014 Not a person with a disability 13 18 17 18 20 10 4 36 44 390

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 38 5 16 9 5 0 69 26 24
2017 Not a person with a disability 34 44 10 6 4 1 1 80 10 325
2014 Person with a disability 36 33 16 5 11 0 0 69 15 19
2014 Not a person with a disability 33 40 13 9 5 0 0 73 14 391
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 30 19 16 0 0 0 66 16 24
2017 Not a person with a disability 37 34 12 8 6 1 2 73 15 324
2014 Person with a disability 24 18 26 8 11 0 14 48 22 19
2014 Not a person with a disability 29 35 14 12 9 0 1 65 21 392
2011 Person with a disability 20 24 39 10 7 0 0 44 17 16
2011 Not a person with a disability 34 31 14 11 7 1 1 67 19 444
2008 Person with a disability 27 27 9 5 27 0 5 57 33 22
2008 Not a person with a disability 26 34 16 13 9 1 1 62 22 410

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 25 32 0 7 0 0 61 7 24
2017 Not a person with a disability 47 27 11 6 6 2 1 76 13 324
2014 Person with a disability 37 48 5 5 5 0 0 85 10 19
2014 Not a person with a disability 32 33 14 9 7 2 3 68 17 392
2011 Person with a disability 41 6 32 5 16 0 0 47 21 17
2011 Not a person with a disability 34 33 15 6 7 3 1 70 14 445
2008 Person with a disability 18 36 18 9 14 0 5 57 24 22
2008 Not a person with a disability 30 33 15 9 8 3 2 66 19 408

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 22 24 17 5 0 0 55 21 23
2017 Not a person with a disability 47 29 11 6 5 0 1 78 11 324
2014 Person with a disability 33 41 10 5 11 0 0 74 16 19
2014 Not a person with a disability 30 34 14 12 8 0 2 65 20 390
2011 Person with a disability 41 12 20 17 10 0 0 53 27 17
2011 Not a person with a disability 37 31 13 10 7 0 1 70 17 445
2008 Person with a disability 23 36 9 18 14 0 0 59 32 22
2008 Not a person with a disability 29 39 12 10 9 1 0 69 19 410

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 80 16 4 0 0 0 0 96 0 24
2017 Not a person with a disability 80 12 3 2 1 0 2 94 3 324
2014 Person with a disability 71 10 5 4 5 0 5 85 9 19
2014 Not a person with a disability 74 18 4 1 2 0 1 92 3 392
2011 Person with a disability 58 17 20 0 0 0 5 79 0 17
2011 Not a person with a disability 75 16 4 1 2 0 1 93 3 444
2008 Person with a disability 86 9 0 0 0 0 5 100 0 22
2008 Not a person with a disability 77 12 4 3 0 0 3 92 4 410

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 23 14 9 8 0 5 68 18 23
2017 Not a person with a disability 47 21 9 7 7 3 5 74 16 325
2014 Person with a disability 34 28 21 0 9 0 9 68 10 19
2014 Not a person with a disability 35 24 14 7 7 6 6 67 16 392
2011 Person with a disability 53 17 14 0 16 0 0 70 16 17
2011 Not a person with a disability 39 28 10 9 8 2 4 72 18 445

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 27 19 8 4 0 0 69 12 23
2017 Not a person with a disability 55 23 6 8 6 1 1 79 15 325

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 17 19 5 5 0 0 72 9 23
2017 Not a person with a disability 53 24 12 3 5 2 1 79 8 324

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 32 19 0 8 0 0 73 8 23
2017 Not a person with a disability 51 28 7 6 6 1 1 80 12 325
2014 Person with a disability 39 28 19 4 11 0 0 67 14 19
2014 Not a person with a disability 37 31 15 10 6 0 1 69 16 392
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 26 50 10 4 3 4 4 82 7 79
2014 Not a person with a disability 28 37 13 9 5 3 5 71 15 92

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 18 19 17 13 5 0 49 31 23
2017 Not a person with a disability 27 36 16 8 5 7 1 68 15 325
2014 Person with a disability 26 19 15 0 26 14 0 53 30 19
2014 Not a person with a disability 20 33 20 12 6 9 0 58 20 391
2011 Person with a disability 14 21 31 11 23 0 0 34 34 17
2011 Not a person with a disability 25 28 20 9 9 9 0 59 20 443

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 13 28 21 9 5 0 39 32 23
2017 Not a person with a disability 23 30 20 13 10 3 1 55 24 324
2014 Person with a disability 23 23 24 0 30 0 0 46 30 19
2014 Not a person with a disability 16 30 25 16 11 2 0 46 28 391
2011 Person with a disability 14 21 25 17 23 0 0 34 41 17
2011 Not a person with a disability 24 27 22 12 10 4 0 53 24 442
2008 Person with a disability 18 18 23 27 14 0 0 36 41 22
2008 Not a person with a disability 17 29 20 17 14 2 1 47 32 410

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 18 13 20 9 15 0 50 35 23
2017 Not a person with a disability 16 27 22 15 12 7 1 47 30 325
2014 Person with a disability 14 11 18 13 25 19 0 30 48 19
2014 Not a person with a disability 11 23 28 20 13 5 0 35 35 391
2011 Person with a disability 14 10 31 16 23 6 0 25 42 17
2011 Not a person with a disability 14 30 23 15 9 9 0 48 27 445
2008 Person with a disability 14 9 18 23 23 14 0 26 53 22
2008 Not a person with a disability 11 25 19 23 14 8 1 39 41 409

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 23 14 17 13 10 0 52 33 23
2017 Not a person with a disability 20 28 18 12 13 7 1 53 27 325
2014 Person with a disability 17 11 47 0 25 0 0 28 25 19
2014 Not a person with a disability 13 30 24 15 11 7 0 47 28 390
2011 Person with a disability 11 28 14 11 30 6 0 42 43 17
2011 Not a person with a disability 20 32 21 10 8 8 0 57 20 445
2008 Person with a disability 18 14 14 18 27 9 0 35 50 22
2008 Not a person with a disability 14 32 15 16 11 11 1 52 31 410

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 14 9 30 16 10 0 38 51 23
2017 Not a person with a disability 17 31 18 14 16 4 1 50 31 324
2014 Person with a disability 17 11 13 10 31 19 0 34 50 19
2014 Not a person with a disability 11 30 23 19 15 2 0 41 35 390
2011 Person with a disability 6 17 41 6 30 0 0 23 36 17
2011 Not a person with a disability 19 32 19 15 12 2 0 53 27 445
2008 Person with a disability 23 27 9 23 14 5 0 52 38 22
2008 Not a person with a disability 15 35 15 17 13 4 1 52 31 408
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 35 15 13 9 5 0 62 22 23
2017 Not a person with a disability 25 39 18 10 5 2 1 67 15 325
2014 Person with a disability 20 18 38 12 12 0 0 38 24 18
2014 Not a person with a disability 19 37 27 8 7 2 0 57 15 392
2011 Person with a disability 19 27 14 17 23 0 0 45 41 17
2011 Not a person with a disability 26 34 21 8 6 3 0 63 15 443

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 26 19 5 0 8 0 73 5 22
2017 Not a person with a disability 39 38 13 4 3 4 1 80 7 322
2014 Person with a disability 27 19 34 5 0 14 0 54 6 19
2014 Not a person with a disability 30 45 12 4 2 6 1 81 7 392
2011 Person with a disability 33 30 20 11 6 0 0 63 17 17
2011 Not a person with a disability 37 37 14 4 2 4 1 78 7 444

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 52 26 13 0 5 0 5 82 5 23
2017 Not a person with a disability 35 35 12 9 3 5 1 74 13 323
2014 Person with a disability 22 19 15 14 24 5 0 44 40 19
2014 Not a person with a disability 31 35 17 7 4 4 1 70 12 391
2011 Person with a disability 25 16 14 17 16 6 6 47 38 17
2011 Not a person with a disability 37 32 11 7 7 5 1 73 15 444
2008 Person with a disability 27 32 5 18 14 5 0 62 33 22
2008 Not a person with a disability 28 38 12 9 7 5 2 70 17 410

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 10 13 26 13 8 0 43 42 23
2017 Not a person with a disability 21 30 25 8 8 7 1 55 18 324
2014 Person with a disability 9 23 24 20 24 0 0 31 45 19
2014 Not a person with a disability 19 29 25 11 9 6 2 52 21 392
2011 Person with a disability 21 19 23 17 14 0 6 42 33 17
2011 Not a person with a disability 21 32 20 11 8 7 1 58 20 444

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 18 4 26 13 21 4 42 52 23
2017 Not a person with a disability 15 22 19 13 12 16 4 46 30 325
2014 Person with a disability 19 24 14 14 29 0 0 43 43 19
2014 Not a person with a disability 16 19 22 15 14 10 3 40 34 392
2011 Person with a disability 11 6 20 21 30 5 8 20 57 17
2011 Not a person with a disability 17 21 19 13 12 15 4 46 31 444

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 61 13 18 0 0 4 5 81 0 23
2017 Not a person with a disability 55 31 7 2 1 1 2 89 3 325
2014 Person with a disability 33 42 14 0 5 0 5 80 6 19
2014 Not a person with a disability 51 27 11 5 2 2 2 81 7 392

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 79 8 9 0 4 0 0 87 4 23
2017 Not a person with a disability 66 25 3 2 1 2 1 94 3 324
2014 Person with a disability 37 29 19 5 0 0 10 73 6 19
2014 Not a person with a disability 55 25 9 4 2 4 2 85 6 390
2011 Person with a disability 44 23 20 8 0 0 5 71 8 17
2011 Not a person with a disability 63 22 11 2 1 1 1 87 2 444
2008 Person with a disability 55 32 5 5 0 5 0 90 5 22
2008 Not a person with a disability 66 20 6 4 1 2 2 89 5 409

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 13 5 17 27 4 0 49 46 23
2017 Not a person with a disability 21 27 24 13 11 4 1 50 25 324
2014 Person with a disability 9 10 23 18 40 0 0 19 58 19
2014 Not a person with a disability 11 15 24 21 24 4 1 28 48 391
2011 Person with a disability 14 22 19 22 23 0 0 36 45 17
2011 Not a person with a disability 17 31 17 16 14 3 2 50 32 445
2008 Person with a disability 14 23 14 18 23 9 0 40 45 22
2008 Not a person with a disability 15 33 18 13 16 3 0 50 31 408

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 17 8 13 37 0 4 39 52 23
2017 Not a person with a disability 12 19 18 18 21 4 8 35 44 325
2014 Person with a disability 5 9 15 11 50 5 5 16 67 19
2014 Not a person with a disability 11 14 19 18 31 3 5 26 53 391
2011 Person with a disability 0 11 14 39 28 0 8 12 73 17
2011 Not a person with a disability 10 22 13 20 25 2 8 36 50 445
2008 Person with a disability 14 23 14 18 27 0 5 38 48 22
2008 Not a person with a disability 7 24 15 19 24 4 7 35 48 409

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 21 20 21 5 8 0 50 28 23
2017 Not a person with a disability 16 36 21 9 9 8 1 57 20 324

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 27 30 0 0 5 0 68 0 23
2017 Not a person with a disability 34 36 15 4 4 7 1 76 9 325
2014 Person with a disability 18 35 13 5 29 0 0 52 34 19
2014 Not a person with a disability 34 38 17 3 3 4 1 76 6 392

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 45 13 4 9 0 0 73 14 23
2017 Not a person with a disability 30 44 12 5 4 4 1 77 10 324
2014 Person with a disability 23 24 19 10 24 0 0 47 34 19
2014 Not a person with a disability 33 41 15 7 2 1 0 76 9 392
2011 Person with a disability 23 23 20 11 16 6 0 50 29 17
2011 Not a person with a disability 32 36 19 5 4 3 1 71 9 445

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 36 8 3 9 0 0 79 13 23
2017 Not a person with a disability 44 38 9 5 3 0 1 83 8 324
2014 Person with a disability 23 33 29 5 11 0 0 56 15 19
2014 Not a person with a disability 41 38 11 6 4 0 0 80 9 391
2011 Person with a disability 36 30 14 10 11 0 0 66 21 17
2011 Not a person with a disability 41 37 12 5 5 0 0 78 10 444
2008 Person with a disability 27 45 5 14 9 0 0 73 23 22
2008 Not a person with a disability 35 38 13 8 5 1 0 74 13 407

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 23 30 8 5 5 0 55 13 23
2017 Not a person with a disability 24 30 23 12 8 2 1 56 21 324
2014 Person with a disability 24 24 17 24 11 0 0 48 34 19
2014 Not a person with a disability 20 31 26 10 11 1 0 52 21 392
2011 Person with a disability 23 28 22 0 27 0 0 52 27 17
2011 Not a person with a disability 29 30 20 11 9 0 0 59 20 444

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 41 13 12 5 0 0 70 16 23
2017 Not a person with a disability 27 36 19 10 7 1 1 63 18 325
2014 Person with a disability 24 34 16 15 11 0 0 58 26 19
2014 Not a person with a disability 20 36 22 10 11 1 0 57 21 391
2011 Person with a disability 28 23 26 6 16 0 0 52 22 17
2011 Not a person with a disability 30 34 18 10 8 0 0 64 18 442
2008 Person with a disability 23 36 5 23 14 0 0 59 36 22
2008 Not a person with a disability 22 36 17 14 10 0 0 59 24 410

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 18 17 8 9 0 10 62 19 23
2017 Not a person with a disability 22 25 20 14 9 6 4 53 26 325
2014 Person with a disability 33 10 5 28 11 14 0 50 44 19
2014 Not a person with a disability 22 23 21 14 14 4 2 48 29 392
2011 Person with a disability 37 19 22 5 17 0 0 56 22 17
2011 Not a person with a disability 31 22 17 11 12 4 3 57 25 443
2008 Person with a disability 19 48 5 0 19 5 5 74 21 21
2008 Not a person with a disability 21 23 21 15 13 3 3 47 30 409
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 38 32 29 24
2017 Not a person with a disability 36 29 35 325
2014 Person with a disability 37 45 17 19
2014 Not a person with a disability 33 33 34 392
2011 Person with a disability 6 61 33 17
2011 Not a person with a disability 37 36 27 445

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 16 10 44 2 25 3 111
2014 Not a person with a disability 19 12 47 9 9999 14 131
2011 Not a person with a disability 13 11 52 8 9999 16 161
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 32 68 23
2017 Not a person with a disability 19 81 323
2014 Person with a disability 26 74 19
2014 Not a person with a disability 17 83 392

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 42 62
2014 Not a person with a disability 38 68

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 65 62
2014 Not a person with a disability 65 68

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 62

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 62
2014 Not a person with a disability 0 68

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 46 62
2014 Not a person with a disability 43 68

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 62
2014 Not a person with a disability 34 68

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 38 62
2014 Not a person with a disability 36 68

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 62
2014 Not a person with a disability 48 68

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 21 62
2014 Not a person with a disability 22 68

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 58 62
2014 Not a person with a disability 58 68

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 36 62
2014 Not a person with a disability 32 68

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 62
2014 Not a person with a disability 15 68

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 45 62
2014 Not a person with a disability 35 68

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 28 62
2014 Not a person with a disability 32 68

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 25 62
2014 Not a person with a disability 11 68

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 64 62
2014 Not a person with a disability 61 68

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 36 62
2014 Not a person with a disability 23 68

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 62
2014 Not a person with a disability 12 68

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 62
2014 Not a person with a disability 11 68

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 62
2014 Not a person with a disability 7 68

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 8 62
2014 Not a person with a disability 14 68

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 62
2014 Not a person with a disability 15 68

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 17 62
2014 Not a person with a disability 23 68

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 58
2014 Not a person with a disability 18 67

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 58
2014 Not a person with a disability 14 67

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 58
2014 Not a person with a disability 15 67

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 58

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 58
2014 Not a person with a disability 17 67

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 58
2014 Not a person with a disability 11 67

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 18 58
2014 Not a person with a disability 19 67

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 9 58

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 41 58
2014 Not a person with a disability 43 67

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 37 58
2014 Not a person with a disability 54 67

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 27 58
2014 Not a person with a disability 10 67

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 95 5 62

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 21 4 18 18 25 5 42 52 23
2017 Not a person with a disability 9 18 20 7 8 27 10 43 25 324
2014 Person with a disability 22 5 23 11 15 23 0 36 34 19
2014 Not a person with a disability 15 17 23 7 7 25 6 46 20 390

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 35 10 9 18 16 0 57 32 23
2017 Not a person with a disability 22 34 19 4 7 13 1 65 13 322
2014 Person with a disability 26 21 19 5 24 5 0 49 30 19
2014 Not a person with a disability 22 33 21 7 5 11 2 62 14 391
2011 Person with a disability 28 23 15 11 16 6 0 55 29 17
2011 Not a person with a disability 34 32 15 6 4 8 0 72 11 444
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 29 19 9 5 5 3 64 16 23
2017 Not a person with a disability 22 50 11 6 2 3 5 78 10 323
2014 Person with a disability 24 43 14 10 5 4 0 70 16 19
2014 Not a person with a disability 24 47 11 6 2 1 8 78 9 390
2011 Person with a disability 43 37 20 0 0 0 0 80 0 17
2011 Not a person with a disability 27 45 11 6 3 1 7 78 10 444
2008 Person with a disability 27 36 14 9 9 0 5 67 19 22
2008 Not a person with a disability 23 38 12 10 3 4 9 70 15 410

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 13 14 13 13 26 4 43 37 23
2017 Not a person with a disability 8 21 22 5 4 22 18 50 14 324
2014 Person with a disability 17 21 4 5 21 32 0 56 38 19
2014 Not a person with a disability 12 17 24 5 4 23 15 48 13 390
2011 Person with a disability 17 32 31 0 20 0 0 49 20 17
2011 Not a person with a disability 12 21 25 5 3 22 12 50 12 445

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 17 19 4 5 10 0 70 9 23
2017 Not a person with a disability 42 30 9 3 2 8 6 84 6 324
2014 Person with a disability 32 20 15 0 5 27 0 72 7 19
2014 Not a person with a disability 31 34 15 3 2 6 8 76 7 391
2011 Person with a disability 41 19 19 10 6 6 0 63 17 17
2011 Not a person with a disability 34 32 12 2 3 10 7 79 6 445
2008 Person with a disability 32 18 23 0 5 23 0 65 6 22
2008 Not a person with a disability 26 35 13 4 2 11 9 76 8 410

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 21 9 17 5 15 0 63 26 23
2017 Not a person with a disability 31 31 12 2 3 14 7 77 7 324
2014 Person with a disability 26 34 15 0 11 14 0 70 12 19
2014 Not a person with a disability 26 35 17 3 2 9 8 73 6 391
2011 Person with a disability 28 11 25 10 14 12 0 45 27 17
2011 Not a person with a disability 29 33 13 2 3 13 7 77 7 445
2008 Person with a disability 27 23 9 14 9 18 0 61 28 22
2008 Not a person with a disability 25 32 15 6 3 10 10 70 11 410
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 7 93 324
2014 Person with a disability 28 72 18
2014 Not a person with a disability 6 94 392

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 34 24
2014 Not a person with a disability 42 25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 87 24
2014 Not a person with a disability 79 25

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24
2014 Not a person with a disability 0 25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 30 24
2014 Not a person with a disability 38 25

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 24
2014 Not a person with a disability 29 25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 20 24
2014 Not a person with a disability 19 25

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 34 24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 24
2014 Not a person with a disability 0 25

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 61 24
2014 Not a person with a disability 57 25

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 23

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 23

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 23

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 23

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 23

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 42 23
2014 Not a person with a disability 36 25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 23
2014 Not a person with a disability 0 25

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 51 23
2014 Not a person with a disability 62 25

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 23 23

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 93 7 23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 26 14 8 5 20 10 61 18 23
2017 Not a person with a disability 15 15 18 2 5 34 11 56 11 323
2014 Person with a disability 17 10 9 5 21 32 5 44 42 19
2014 Not a person with a disability 14 15 23 2 3 36 7 50 9 391

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 34 15 8 5 20 0 65 17 23
2017 Not a person with a disability 26 32 16 3 4 17 3 72 8 322
2014 Person with a disability 21 10 15 5 21 27 0 43 36 19
2014 Not a person with a disability 23 31 21 2 2 19 2 68 5 391
2011 Person with a disability 28 17 22 10 11 6 6 52 24 17
2011 Not a person with a disability 36 30 16 4 2 12 0 76 6 443
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 32 0 18 5 0 10 74 26 22
2017 Not a person with a disability 34 25 17 9 11 0 4 61 21 324

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 21 21 24 17 0 5 36 42 23
2017 Not a person with a disability 16 27 24 20 12 1 2 44 32 323

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 21 22 18 17 5 0 40 36 23
2017 Not a person with a disability 26 27 22 10 9 1 5 56 20 321

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 13 17 23 25 0 5 32 50 23
2017 Not a person with a disability 15 20 18 22 21 1 4 37 45 324

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 21 4 14 13 5 14 62 32 23
2017 Not a person with a disability 39 27 13 4 4 2 11 75 10 322

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 27 34 9 13 0 5 41 23 22
2017 Not a person with a disability 27 35 17 10 8 1 2 63 19 322

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 19 28 17 8 0 5 45 26 23
2017 Not a person with a disability 26 29 21 10 9 0 4 58 20 321

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 16 23 17 17 0 0 43 34 23
2017 Not a person with a disability 24 31 22 10 8 0 4 58 19 322

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 13 19 21 13 0 0 47 34 23
2017 Not a person with a disability 31 30 17 10 7 1 4 64 18 322

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 8 22 17 13 5 5 43 33 23
2017 Not a person with a disability 35 30 18 9 4 0 3 68 13 322

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 21 32 4 0 0 5 62 5 23
2017 Not a person with a disability 52 23 15 3 4 0 3 77 7 324

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 16 9 9 5 0 14 73 16 23
2017 Not a person with a disability 68 14 4 6 4 1 4 86 10 324

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 17 26 0 5 0 5 68 5 23
2017 Not a person with a disability 49 29 9 7 3 0 3 81 10 323

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 31 8 8 0 5 5 82 9 23
2017 Not a person with a disability 56 21 7 7 5 0 4 80 12 324

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 22 8 0 0 0 41 86 0 23
2017 Not a person with a disability 47 13 5 4 2 0 30 85 8 324

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 14 24 0 0 0 19 71 0 22
2017 Not a person with a disability 62 15 8 4 3 0 8 83 8 323

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 58 18 9 0 9 0 5 81 10 23
2017 Not a person with a disability 62 15 7 3 5 1 6 84 9 323

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 20 27 9 0 0 13 59 10 23
2017 Not a person with a disability 54 25 12 4 3 0 3 81 7 324

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 13 46 13 3 0 0 38 17 23
2017 Not a person with a disability 12 33 35 15 5 0 1 45 20 324

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 34 23 13 22 0 5 36 40 23
2017 Not a person with a disability 5 19 39 24 11 1 1 36 24 322

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 38 14 13 10 8 0 60 25 23
2017 Not a person with a disability 21 43 20 6 5 5 0 67 12 323

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 23 13 31 4 5 0 49 37 23
2017 Not a person with a disability 16 36 22 17 7 2 0 53 24 323
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 64 36 23
2017 Not a person with a disability 12 88 323
2014 Person with a disability 65 35 19
2014 Not a person with a disability 14 86 390

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 92 8 15
2017 Not a person with a disability 74 26 39
2014 Person with a disability 79 21 13
2014 Not a person with a disability 87 13 53

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 35 8 7 0 0 0 85 7 14
2017 Not a person with a disability 50 31 0 11 8 0 0 81 19 29
2014 Person with a disability 50 29 20 0 0 0 0 80 0 10
2014 Not a person with a disability 57 30 6 2 2 2 0 89 5 46
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 23 13 9 0 17 0 46 54 24
2017 Not a person with a disability 48 20 17 5 6 4 1 50 50 323

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 11
2017 Not a person with a disability 24 151

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 11
2017 Not a person with a disability 36 151

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 46 11
2017 Not a person with a disability 19 151

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 36 11
2017 Not a person with a disability 45 151

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 11
2017 Not a person with a disability 6 151

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 56 11
2017 Not a person with a disability 37 151

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 8 41 40 0 11 0 10
2017 Not a person with a disability 11 59 16 5 3 6 150

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 27 28 19 0 0 19 42 23 11
2017 Not a person with a disability 17 32 18 12 13 1 8 54 27 153

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 18 29 9 7 0 29 35 23 11
2017 Not a person with a disability 8 18 15 10 19 3 26 37 41 152
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