2017 Public Service Employee Survey Results for Courts Administration Service by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 16 49 0 26 8 0 0 66 34 12
2017 Non-Aboriginal 31 45 5 14 5 0 0 76 19 338
2014 Aboriginal 41 32 12 9 6 0 0 73 15 18
2014 Non-Aboriginal 23 43 6 19 8 0 0 66 28 393
2011 Aboriginal 41 49 0 10 0 0 0 90 10 17
2011 Non-Aboriginal 39 47 5 8 1 0 0 86 9 444
2008 Aboriginal 33 53 0 13 0 0 0 87 13 15
2008 Non-Aboriginal 37 43 6 11 3 0 0 80 15 416

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 84 16 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 68 25 2 2 1 0 1 94 4 336
2014 Aboriginal 80 20 0 0 0 0 0 100 0 18
2014 Non-Aboriginal 59 28 7 3 2 1 1 88 5 393
2011 Aboriginal 61 28 5 0 6 0 0 89 6 17
2011 Non-Aboriginal 68 25 4 3 0 0 0 93 3 444
2008 Aboriginal 67 27 0 7 0 0 0 93 7 15
2008 Non-Aboriginal 66 23 5 2 2 1 1 91 4 415

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 52 34 7 7 0 0 0 86 7 12
2017 Non-Aboriginal 54 30 8 7 1 0 1 84 8 338
2014 Aboriginal 70 16 4 4 5 0 0 86 9 18
2014 Non-Aboriginal 54 26 7 9 3 0 1 81 11 393
2011 Aboriginal 51 36 0 7 6 0 0 88 12 17
2011 Non-Aboriginal 58 25 8 4 3 0 1 84 8 443
2008 Aboriginal 53 20 20 7 0 0 0 73 7 15
2008 Non-Aboriginal 55 27 5 9 3 0 0 83 12 415

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 18 66 0 7 0 9 0 92 8 12
2017 Non-Aboriginal 42 36 9 9 4 0 0 78 14 338
2014 Aboriginal 67 22 5 6 0 0 0 89 6 18
2014 Non-Aboriginal 40 38 7 10 4 0 0 79 14 390
2011 Aboriginal 55 40 0 5 0 0 0 95 5 17
2011 Non-Aboriginal 43 36 8 9 4 0 0 79 13 442

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 43 18 7 7 0 0 69 14 12
2017 Non-Aboriginal 29 37 12 13 8 0 0 66 21 338
2014 Aboriginal 29 22 6 33 10 0 0 52 42 18
2014 Non-Aboriginal 17 32 18 19 14 0 0 49 33 392
2011 Aboriginal 23 36 7 27 0 0 7 63 30 16
2011 Non-Aboriginal 27 38 12 11 10 0 1 66 22 444
2008 Aboriginal 20 33 13 20 13 0 0 53 33 15
2008 Non-Aboriginal 25 41 12 14 7 0 1 66 22 416

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 24 34 26 15 0 0 0 59 15 12
2017 Non-Aboriginal 38 39 11 7 4 0 0 77 12 338
2014 Aboriginal 33 33 18 12 4 0 0 66 16 18
2014 Non-Aboriginal 37 38 14 5 5 0 0 76 10 393
2011 Aboriginal 51 17 12 15 7 0 0 67 21 17
2011 Non-Aboriginal 45 32 12 7 4 0 0 77 11 443
2008 Aboriginal 33 27 7 27 0 0 7 64 29 15
2008 Non-Aboriginal 40 36 12 7 6 0 0 76 12 415

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 23 58 10 9 0 0 0 81 9 11
2017 Non-Aboriginal 42 42 7 7 2 0 0 84 9 337
2014 Aboriginal 54 17 12 6 10 0 0 72 16 18
2014 Non-Aboriginal 42 39 9 5 4 0 0 81 10 393
2011 Aboriginal 40 32 0 7 21 0 0 72 28 17
2011 Non-Aboriginal 47 37 8 4 3 0 0 85 7 443
2008 Aboriginal 33 27 7 27 0 0 7 64 29 15
2008 Non-Aboriginal 46 35 8 6 4 0 0 82 11 415

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 53 9 0 7 0 0 84 7 12
2017 Non-Aboriginal 40 42 7 7 3 0 0 83 10 336
2014 Aboriginal 46 39 15 0 0 0 0 85 0 18
2014 Non-Aboriginal 32 44 13 8 2 1 0 77 10 393

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 48 10 9 16 0 0 64 25 12
2017 Non-Aboriginal 41 33 13 9 4 0 1 74 14 338
2014 Aboriginal 34 47 4 11 4 0 0 81 15 18
2014 Non-Aboriginal 29 31 21 9 7 1 2 62 16 393
2011 Aboriginal 46 42 11 0 0 0 0 89 0 17
2011 Non-Aboriginal 37 32 15 9 6 1 1 70 15 442

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 33 16 0 15 7 0 29 69 31 12
2017 Non-Aboriginal 30 24 12 9 11 1 12 63 23 338
2014 Aboriginal 51 11 5 0 14 0 18 76 17 18
2014 Non-Aboriginal 26 23 11 11 10 2 16 60 26 391
2011 Aboriginal 30 23 13 17 8 0 10 58 27 17
2011 Non-Aboriginal 26 22 11 10 12 3 16 59 27 442
2008 Aboriginal 40 33 7 7 0 7 7 85 8 15
2008 Non-Aboriginal 31 20 8 12 13 3 13 61 30 416

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 41 26 7 0 0 0 67 7 12
2017 Non-Aboriginal 30 51 11 5 4 0 0 80 9 337
2014 Aboriginal 41 22 28 9 0 0 0 63 9 18
2014 Non-Aboriginal 27 45 14 9 5 0 0 72 14 393
2011 Aboriginal 42 31 7 15 7 0 0 72 21 17
2011 Non-Aboriginal 36 40 12 6 5 0 0 76 11 441
2008 Aboriginal 40 33 0 20 7 0 0 73 27 15
2008 Non-Aboriginal 38 38 11 7 6 0 0 76 12 411

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 9 42 33 0 16 0 0 51 16 12
2017 Non-Aboriginal 27 37 17 12 7 0 0 64 19 338
2014 Aboriginal 31 42 13 14 0 0 0 73 14 17
2014 Non-Aboriginal 22 35 14 16 13 0 0 57 29 393
2011 Aboriginal 22 40 13 21 5 0 0 61 26 17
2011 Non-Aboriginal 28 35 15 12 9 2 0 64 21 443

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 41 43 16 0 0 0 0 84 0 12
2017 Non-Aboriginal 32 42 16 7 4 0 0 74 11 338

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 42 58 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 44 42 8 4 2 0 0 86 6 338
2014 Aboriginal 68 28 4 0 0 0 0 96 0 18
2014 Non-Aboriginal 39 38 13 6 3 1 1 78 9 393
2011 Aboriginal 51 44 0 5 0 0 0 95 5 17
2011 Non-Aboriginal 46 36 10 5 3 1 0 83 7 442
2008 Aboriginal 53 27 13 7 0 0 0 80 7 15
2008 Non-Aboriginal 47 32 11 5 3 2 0 80 8 415

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 26 25 26 7 16 0 0 51 23 12
2017 Non-Aboriginal 31 37 14 10 8 0 0 68 18 338

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 68 25 0 7 0 0 0 93 7 12
2017 Non-Aboriginal 56 33 6 2 2 0 0 90 4 337
2014 Aboriginal 72 21 0 6 0 0 0 94 6 18
2014 Non-Aboriginal 62 28 7 2 1 0 0 91 3 393
2011 Aboriginal 56 31 7 7 0 0 0 87 7 17
2011 Non-Aboriginal 62 28 7 2 1 0 0 90 3 443

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 31 18 7 7 10 0 64 15 12
2017 Non-Aboriginal 29 40 15 10 6 0 0 70 16 337
2014 Aboriginal 17 55 11 4 12 0 0 72 16 18
2014 Non-Aboriginal 18 36 19 14 12 1 0 55 26 393
2011 Aboriginal 31 25 12 21 12 0 0 56 32 17
2011 Non-Aboriginal 30 34 15 12 7 1 1 65 20 444

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 34 7 8 24 16 0 10 45 45 12
2017 Non-Aboriginal 34 34 14 11 6 1 0 69 17 337
2014 Aboriginal 51 33 6 4 6 0 0 84 10 18
2014 Non-Aboriginal 26 33 18 12 10 1 1 60 22 393

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 43 15 18 7 7 10 0 64 15 12
2017 Non-Aboriginal 32 40 15 8 4 0 1 73 13 337
2014 Aboriginal 45 34 0 9 6 0 6 84 16 18
2014 Non-Aboriginal 24 36 19 14 8 0 0 59 22 393
2011 Aboriginal 38 32 23 7 0 0 0 71 7 17
2011 Non-Aboriginal 41 35 12 8 4 1 0 76 12 441

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 34 50 16 0 0 0 0 84 0 12
2017 Non-Aboriginal 41 44 7 4 3 0 1 86 7 336
2014 Aboriginal 57 29 0 10 4 0 0 86 14 18
2014 Non-Aboriginal 35 44 11 7 3 0 0 79 10 393
2011 Aboriginal 56 11 12 21 0 0 0 67 21 17
2011 Non-Aboriginal 41 42 10 5 3 0 0 83 7 442
2008 Aboriginal 33 40 0 27 0 0 0 73 27 15
2008 Non-Aboriginal 40 42 9 7 2 0 0 82 9 414

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 60 40 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 35 36 17 6 4 0 1 72 11 337
2014 Aboriginal 69 16 6 6 4 0 0 85 10 18
2014 Non-Aboriginal 35 32 20 7 6 0 0 68 12 392
2011 Aboriginal 61 18 16 5 0 0 0 79 5 17
2011 Non-Aboriginal 36 38 15 7 3 1 1 75 10 442
2008 Aboriginal 53 40 7 0 0 0 0 93 0 15
2008 Non-Aboriginal 26 33 21 13 5 0 1 60 18 416

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 8 10 36 36 0 0 10 40 20 11
2017 Non-Aboriginal 11 18 33 20 11 2 5 33 32 337
2014 Aboriginal 9 23 25 19 18 0 6 39 34 17
2014 Non-Aboriginal 11 22 35 17 9 1 4 27 36 393
2011 Aboriginal 0 36 24 30 10 0 0 40 36 17
2011 Non-Aboriginal 9 20 30 24 11 2 5 37 31 442
2008 Aboriginal 7 33 20 20 20 0 0 40 40 15
2008 Non-Aboriginal 8 26 33 18 10 1 3 30 36 413

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 17 42 9 0 0 32 14 25 11
2017 Non-Aboriginal 11 19 28 20 14 4 5 37 32 337
2014 Aboriginal 0 16 29 25 12 0 18 45 19 17
2014 Non-Aboriginal 14 20 28 18 10 5 5 31 38 392
2011 Aboriginal 6 22 31 41 0 0 0 41 28 17
2011 Non-Aboriginal 7 21 23 20 18 4 7 43 32 442
2008 Aboriginal 20 33 7 20 20 0 0 40 53 15
2008 Non-Aboriginal 15 25 24 19 11 2 4 32 43 412

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 17 46 8 11 8 10 23 21 11
2017 Non-Aboriginal 8 19 24 22 16 1 9 43 30 336
2014 Aboriginal 12 20 19 19 18 0 13 42 36 17
2014 Non-Aboriginal 15 21 23 20 11 4 6 34 41 392
2011 Aboriginal 10 21 28 34 0 0 7 37 33 17
2011 Non-Aboriginal 13 18 25 17 14 4 10 36 36 443
2008 Aboriginal 7 20 47 7 13 7 0 21 29 15
2008 Non-Aboriginal 12 21 30 18 11 3 5 32 36 414

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 10 0 43 25 11 0 10 41 11 11
2017 Non-Aboriginal 6 10 30 29 18 1 6 50 18 334
2014 Aboriginal 4 16 12 31 23 0 13 62 24 17
2014 Non-Aboriginal 9 14 28 31 14 2 3 46 25 389
2011 Aboriginal 0 11 36 35 12 0 7 50 12 17
2011 Non-Aboriginal 5 12 28 28 19 2 6 51 18 441
2008 Aboriginal 0 20 40 27 13 0 0 40 20 15
2008 Non-Aboriginal 8 16 30 27 17 1 2 45 24 412

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 9 36 36 8 0 11 0 9 51 11
2017 Non-Aboriginal 19 28 24 11 12 1 5 24 50 336
2014 Aboriginal 11 25 25 20 13 0 7 35 38 16
2014 Non-Aboriginal 26 25 22 14 8 1 5 23 54 393
2011 Aboriginal 17 27 17 13 12 0 15 29 51 17
2011 Non-Aboriginal 11 21 27 18 16 2 6 37 34 442
2008 Aboriginal 13 40 13 20 13 0 0 33 53 15
2008 Non-Aboriginal 21 24 23 15 13 1 3 30 47 414

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 20 32 29 0 11 0 8 12 56 11
2017 Non-Aboriginal 15 18 26 17 14 4 6 34 37 334
2014 Aboriginal 5 6 19 39 12 6 13 64 13 17
2014 Non-Aboriginal 12 19 26 20 11 3 9 35 36 392
2011 Aboriginal 18 26 13 30 0 0 13 34 51 17
2011 Non-Aboriginal 9 15 24 22 17 4 9 45 28 443
2008 Aboriginal 13 33 13 20 13 0 7 36 50 15
2008 Non-Aboriginal 19 23 25 15 9 3 5 26 46 413

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 9 21 25 7 20 0 18 32 37 12
2017 Non-Aboriginal 12 17 28 18 16 4 5 37 31 335
2014 Aboriginal 12 31 19 13 12 0 13 28 50 17
2014 Non-Aboriginal 13 22 30 15 9 5 7 27 40 392
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 44 7 8 0 0 10 83 9 11
2017 Non-Aboriginal 61 23 7 5 2 0 2 86 7 338
2014 Aboriginal 60 18 0 10 6 0 6 83 17 18
2014 Non-Aboriginal 59 23 6 7 2 0 3 84 9 392
2011 Aboriginal 53 26 5 10 6 0 0 79 16 17
2011 Non-Aboriginal 61 23 6 6 2 0 1 86 8 442
2008 Aboriginal 33 27 0 20 7 0 13 69 31 15
2008 Non-Aboriginal 56 26 6 6 3 0 3 85 10 413

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 10 61 9 0 8 0 12 81 9 10
2017 Non-Aboriginal 19 28 20 14 9 4 6 52 26 338
2014 Aboriginal 21 23 22 16 6 0 12 50 25 18
2014 Non-Aboriginal 21 27 20 11 13 4 3 52 26 392

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 29 29 25 10 8 0 0 58 18 11
2017 Non-Aboriginal 39 35 10 8 7 0 1 75 15 337
2014 Aboriginal 37 23 4 17 6 0 12 69 26 18
2014 Non-Aboriginal 36 32 9 10 11 2 0 70 21 393

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 36 28 9 8 0 0 55 17 11
2017 Non-Aboriginal 31 35 11 10 10 1 2 68 21 338
2014 Aboriginal 29 42 5 12 6 0 6 76 20 17
2014 Non-Aboriginal 27 31 17 14 7 1 2 61 22 392
2011 Aboriginal 5 41 18 19 12 5 0 49 32 17
2011 Non-Aboriginal 33 34 13 9 8 3 1 69 18 444
2008 Aboriginal 13 40 13 13 7 7 7 62 23 15
2008 Non-Aboriginal 25 40 14 9 8 1 3 68 18 416

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 26 10 0 18 29 0 61 25 11
2017 Non-Aboriginal 27 31 12 11 8 9 2 66 21 338
2014 Aboriginal 33 31 0 18 6 5 6 72 28 17
2014 Non-Aboriginal 27 28 15 12 9 7 3 60 23 392
2011 Aboriginal 20 17 36 8 7 5 8 42 17 17
2011 Non-Aboriginal 34 24 13 10 9 7 2 64 22 443
2008 Aboriginal 20 20 20 0 20 13 7 50 25 15
2008 Non-Aboriginal 26 31 14 9 9 8 2 64 21 415

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 7 10 27 19 18 20 0 22 45 11
2017 Non-Aboriginal 9 19 15 20 16 17 4 35 45 338
2014 Aboriginal 12 23 6 29 19 5 6 40 54 17
2014 Non-Aboriginal 14 18 18 17 20 10 4 37 43 391

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 18 57 0 0 24 0 0 76 24 12
2017 Non-Aboriginal 34 43 10 7 3 1 1 79 11 338
2014 Aboriginal 35 41 18 0 6 0 0 75 6 17
2014 Non-Aboriginal 34 39 13 9 6 0 0 72 15 392
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 33 8 34 7 7 10 0 47 15 12
2017 Non-Aboriginal 37 35 11 9 6 0 2 73 15 337
2014 Aboriginal 39 21 17 10 12 0 0 60 22 18
2014 Non-Aboriginal 29 35 14 12 8 0 1 64 21 393
2011 Aboriginal 20 41 18 21 0 0 0 62 21 17
2011 Non-Aboriginal 34 31 15 11 7 1 1 66 18 442
2008 Aboriginal 13 27 13 0 40 0 7 43 43 15
2008 Non-Aboriginal 27 34 15 13 9 1 1 62 22 416

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 45 7 41 0 7 0 0 52 7 12
2017 Non-Aboriginal 46 28 11 6 6 2 1 76 12 337
2014 Aboriginal 35 49 0 16 0 0 0 84 16 18
2014 Non-Aboriginal 32 33 15 9 7 2 3 68 17 393
2011 Aboriginal 39 11 18 20 6 7 0 53 27 17
2011 Non-Aboriginal 35 33 15 6 8 2 1 70 14 444
2008 Aboriginal 13 13 13 27 20 7 7 31 54 15
2008 Non-Aboriginal 30 34 14 9 8 3 2 67 18 414

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 42 16 26 9 7 0 0 58 16 12
2017 Non-Aboriginal 46 29 11 6 5 0 1 77 12 336
2014 Aboriginal 39 27 12 16 6 0 0 66 22 18
2014 Non-Aboriginal 30 35 14 11 8 0 2 66 20 391
2011 Aboriginal 37 26 12 20 6 0 0 63 26 17
2011 Non-Aboriginal 38 31 13 10 7 0 1 69 17 444
2008 Aboriginal 13 40 7 7 33 0 0 53 40 15
2008 Non-Aboriginal 29 38 12 11 8 1 0 69 19 416

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 78 7 0 0 15 0 0 85 15 12
2017 Non-Aboriginal 80 13 3 2 1 0 2 95 2 337
2014 Aboriginal 79 10 0 5 6 0 0 89 11 18
2014 Non-Aboriginal 73 18 5 1 2 0 1 92 3 393
2011 Aboriginal 63 26 5 6 0 0 0 89 6 17
2011 Non-Aboriginal 75 16 4 1 2 0 2 92 3 443
2008 Aboriginal 60 27 0 7 0 0 7 93 7 15
2008 Non-Aboriginal 78 12 4 3 0 0 3 93 3 416

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 36 27 8 0 18 0 11 72 20 11
2017 Non-Aboriginal 46 22 10 8 7 3 5 74 16 338
2014 Aboriginal 24 35 17 0 19 5 0 62 20 17
2014 Non-Aboriginal 36 23 14 7 7 6 7 68 16 393
2011 Aboriginal 66 17 7 6 0 0 5 87 6 17
2011 Non-Aboriginal 39 28 10 8 8 2 4 71 18 444

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 37 38 18 0 8 0 0 75 8 11
2017 Non-Aboriginal 54 23 7 9 6 1 1 78 15 338

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 46 7 39 0 8 0 0 53 8 11
2017 Non-Aboriginal 53 25 12 3 5 2 1 80 8 337

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 58 17 18 0 8 0 0 75 8 11
2017 Non-Aboriginal 50 29 8 6 6 1 1 80 12 338
2014 Aboriginal 33 31 19 11 6 0 0 64 17 17
2014 Non-Aboriginal 38 31 14 9 6 0 1 70 16 393
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 28 48 9 3 4 3 4 82 8 83
2014 Non-Aboriginal 29 39 13 7 4 3 5 74 12 90

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 33 20 0 8 8 0 70 8 11
2017 Non-Aboriginal 27 35 16 9 6 6 1 66 16 338
2014 Aboriginal 18 50 10 6 6 9 0 75 14 17
2014 Non-Aboriginal 20 32 21 12 7 9 0 57 20 392
2011 Aboriginal 29 18 36 6 0 10 0 53 7 17
2011 Non-Aboriginal 25 28 19 10 10 8 0 58 21 442

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 26 26 0 18 0 0 57 18 11
2017 Non-Aboriginal 23 29 20 14 10 3 1 54 25 337
2014 Aboriginal 12 37 33 12 6 0 0 49 19 17
2014 Non-Aboriginal 16 29 24 16 12 2 0 47 29 392
2011 Aboriginal 21 16 35 16 7 5 0 40 24 17
2011 Non-Aboriginal 24 27 22 12 11 3 0 53 24 441
2008 Aboriginal 27 0 13 27 33 0 0 27 60 15
2008 Non-Aboriginal 16 30 20 17 13 2 1 48 32 416

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 9 36 26 0 18 11 0 51 20 11
2017 Non-Aboriginal 16 27 21 16 12 7 1 47 30 338
2014 Aboriginal 12 25 34 23 6 0 0 37 29 17
2014 Non-Aboriginal 11 22 27 20 14 6 0 35 36 392
2011 Aboriginal 5 19 31 11 10 23 0 32 28 17
2011 Non-Aboriginal 14 30 22 16 10 8 0 48 28 444
2008 Aboriginal 27 13 20 7 20 13 0 46 31 15
2008 Non-Aboriginal 10 25 18 23 15 8 1 38 42 415

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 29 7 18 0 18 29 0 51 25 11
2017 Non-Aboriginal 20 29 18 13 13 6 1 53 28 338
2014 Aboriginal 6 43 22 6 19 5 0 51 26 17
2014 Non-Aboriginal 14 29 25 15 12 7 0 46 28 391
2011 Aboriginal 10 31 26 12 5 16 0 49 20 17
2011 Non-Aboriginal 20 33 21 10 9 7 0 56 21 444
2008 Aboriginal 27 7 0 7 27 33 0 50 50 15
2008 Non-Aboriginal 14 32 16 16 12 10 1 51 31 416

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 54 8 0 8 11 0 83 9 11
2017 Non-Aboriginal 17 29 18 16 16 4 1 48 33 337
2014 Aboriginal 23 50 10 4 12 0 0 73 17 17
2014 Non-Aboriginal 11 28 23 19 16 2 0 40 36 391
2011 Aboriginal 17 39 18 20 6 0 0 56 26 17
2011 Non-Aboriginal 19 31 20 15 13 2 0 51 28 444
2008 Aboriginal 20 7 13 20 27 13 0 31 54 15
2008 Non-Aboriginal 15 36 15 17 12 3 1 53 31 414
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 47 27 8 0 8 0 11 83 9 11
2017 Non-Aboriginal 25 39 18 11 5 2 0 66 16 338
2014 Aboriginal 29 49 5 4 12 0 0 79 17 17
2014 Non-Aboriginal 18 36 28 8 6 2 0 56 15 393
2011 Aboriginal 15 42 6 20 12 5 0 61 33 17
2011 Non-Aboriginal 27 34 21 8 7 3 0 62 15 442

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 46 10 16 9 8 11 0 63 19 11
2017 Non-Aboriginal 38 38 13 3 3 4 0 80 6 334
2014 Aboriginal 12 46 12 18 0 5 6 65 21 17
2014 Non-Aboriginal 31 44 13 4 2 6 1 80 6 393
2011 Aboriginal 28 40 18 8 0 0 5 72 9 17
2011 Non-Aboriginal 37 37 14 4 2 4 1 78 7 443

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 29 56 0 0 8 8 0 92 8 11
2017 Non-Aboriginal 37 33 13 9 3 4 1 74 12 336
2014 Aboriginal 24 45 12 6 6 0 6 74 13 17
2014 Non-Aboriginal 31 34 17 8 5 5 1 69 13 392
2011 Aboriginal 38 30 18 8 0 6 0 72 9 17
2011 Non-Aboriginal 37 31 11 8 7 5 1 72 16 442
2008 Aboriginal 27 20 0 7 33 7 7 54 46 15
2008 Non-Aboriginal 28 38 12 9 6 5 1 71 17 416

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 9 34 49 0 8 0 0 44 8 11
2017 Non-Aboriginal 22 28 23 10 9 7 1 54 20 337
2014 Aboriginal 18 20 25 12 13 6 6 43 28 17
2014 Non-Aboriginal 19 29 24 11 9 6 1 52 23 393
2011 Aboriginal 25 18 34 5 12 6 0 46 18 17
2011 Non-Aboriginal 21 32 20 11 8 6 1 58 21 443

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 9 46 19 9 8 8 0 61 18 11
2017 Non-Aboriginal 15 22 18 13 12 17 4 46 32 338
2014 Aboriginal 12 12 29 10 31 5 0 26 43 17
2014 Non-Aboriginal 16 19 21 15 15 10 3 41 34 393
2011 Aboriginal 12 23 31 11 5 13 5 43 20 17
2011 Non-Aboriginal 17 20 18 13 13 14 4 45 32 443

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 29 32 9 8 9 0 11 70 20 11
2017 Non-Aboriginal 56 29 8 1 1 1 2 89 3 338
2014 Aboriginal 43 34 5 12 6 0 0 77 18 17
2014 Non-Aboriginal 50 27 12 4 2 2 2 81 7 393

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 45 47 8 0 0 0 0 92 0 11
2017 Non-Aboriginal 68 23 3 2 1 2 1 94 3 337
2014 Aboriginal 48 46 0 0 6 0 0 94 6 17
2014 Non-Aboriginal 55 24 9 4 2 4 2 84 6 391
2011 Aboriginal 76 12 12 0 0 0 0 88 0 17
2011 Non-Aboriginal 62 22 11 2 1 1 1 86 2 443
2008 Aboriginal 67 27 0 0 0 0 7 100 0 15
2008 Non-Aboriginal 65 20 6 4 1 2 2 89 5 415

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 47 24 0 18 11 0 53 20 11
2017 Non-Aboriginal 22 26 22 13 12 3 0 50 26 337
2014 Aboriginal 19 29 13 16 23 0 0 48 39 17
2014 Non-Aboriginal 11 15 24 22 24 4 1 27 48 392
2011 Aboriginal 15 35 7 29 7 8 0 54 39 17
2011 Non-Aboriginal 17 31 18 16 14 2 2 50 32 444
2008 Aboriginal 13 33 7 13 33 0 0 47 47 15
2008 Non-Aboriginal 15 33 18 14 16 4 0 50 31 414

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 35 8 19 27 0 11 40 51 11
2017 Non-Aboriginal 13 18 18 18 21 4 8 35 45 338
2014 Aboriginal 18 12 17 22 30 0 0 31 52 17
2014 Non-Aboriginal 10 13 19 17 31 3 6 26 53 392
2011 Aboriginal 10 25 21 24 12 0 8 38 39 17
2011 Non-Aboriginal 9 22 12 21 25 2 8 35 51 444
2008 Aboriginal 0 33 0 40 27 0 0 33 67 15
2008 Non-Aboriginal 8 24 15 18 24 4 7 36 47 415

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 44 18 9 18 11 0 50 30 11
2017 Non-Aboriginal 18 35 21 10 8 8 0 57 20 337

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 25 18 0 8 11 0 72 9 11
2017 Non-Aboriginal 35 36 15 4 4 7 0 75 8 338
2014 Aboriginal 35 48 6 5 6 0 0 83 11 17
2014 Non-Aboriginal 34 37 17 4 3 4 1 75 7 393

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 26 18 0 18 8 0 62 19 11
2017 Non-Aboriginal 30 44 12 5 4 4 0 78 10 337
2014 Aboriginal 29 65 6 0 0 0 0 94 0 17
2014 Non-Aboriginal 33 40 15 7 2 1 0 74 10 393
2011 Aboriginal 51 20 23 7 0 0 0 71 7 17
2011 Non-Aboriginal 31 36 19 5 5 3 1 70 10 444

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 25 8 10 8 0 0 75 18 11
2017 Non-Aboriginal 44 38 9 4 3 0 0 83 8 337
2014 Aboriginal 45 45 10 0 0 0 0 90 0 18
2014 Non-Aboriginal 41 38 11 6 4 0 0 79 10 392
2011 Aboriginal 50 26 12 12 0 0 0 76 12 17
2011 Non-Aboriginal 41 37 12 5 5 0 0 78 10 443
2008 Aboriginal 20 40 7 20 7 7 0 64 29 15
2008 Non-Aboriginal 35 38 13 8 5 1 0 74 13 413

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 30 38 15 0 18 0 0 68 18 11
2017 Non-Aboriginal 25 29 24 12 8 2 0 55 20 337
2014 Aboriginal 41 28 23 4 0 4 0 72 4 18
2014 Non-Aboriginal 20 31 26 11 11 1 0 52 22 393
2011 Aboriginal 13 33 20 17 7 6 5 52 26 17
2011 Non-Aboriginal 29 30 20 11 10 0 0 59 21 443

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 31 37 15 10 8 0 0 68 18 11
2017 Non-Aboriginal 27 36 19 10 7 1 1 64 17 338
2014 Aboriginal 29 34 17 16 0 4 0 65 17 18
2014 Non-Aboriginal 21 35 22 10 11 1 0 57 21 392
2011 Aboriginal 13 41 17 18 7 5 0 57 25 17
2011 Non-Aboriginal 30 33 18 10 8 0 0 64 18 441
2008 Aboriginal 20 33 0 27 13 7 0 57 43 15
2008 Non-Aboriginal 23 36 17 14 10 0 0 59 24 416

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 47 17 17 8 0 11 53 28 11
2017 Non-Aboriginal 24 24 20 13 9 6 4 53 25 338
2014 Aboriginal 29 12 18 27 6 9 0 45 36 18
2014 Non-Aboriginal 23 23 20 14 14 4 2 49 29 393
2011 Aboriginal 10 39 7 12 23 10 0 55 38 17
2011 Non-Aboriginal 32 21 18 11 12 4 3 57 24 442
2008 Aboriginal 0 13 27 20 27 13 0 15 54 15
2008 Non-Aboriginal 21 25 20 14 13 2 3 49 29 415
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Aboriginal 52 25 23 12
2017 Non-Aboriginal 35 30 35 338
2014 Aboriginal 37 29 34 18
2014 Non-Aboriginal 33 34 33 393
2011 Aboriginal 40 33 27 17
2011 Non-Aboriginal 36 37 27 444

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-Aboriginal 17 10 43 2 24 3 114
2014 Non-Aboriginal 20 11 45 9 9999 15 130
2011 Non-Aboriginal 13 12 49 8 9999 17 157
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 20 80 336
2014 Non-Aboriginal 18 82 393

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 44 66
2014 Non-Aboriginal 41 69

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 59 66
2014 Non-Aboriginal 65 69

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 66
2014 Non-Aboriginal 7 69

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 8 66
2014 Non-Aboriginal 7 69

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 43 66
2014 Non-Aboriginal 43 69

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 24 66
2014 Non-Aboriginal 35 69

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 38 66
2014 Non-Aboriginal 36 69

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 38 66
2014 Non-Aboriginal 50 69

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 21 66
2014 Non-Aboriginal 22 69

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 51 66
2014 Non-Aboriginal 57 69

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 35 66
2014 Non-Aboriginal 34 69

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 16 66
2014 Non-Aboriginal 12 69

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 44 66
2014 Non-Aboriginal 38 69

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 30 66
2014 Non-Aboriginal 33 69

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 25 66
2014 Non-Aboriginal 11 69

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 64 66
2014 Non-Aboriginal 63 69

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 36 66
2014 Non-Aboriginal 23 69

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 21 66
2014 Non-Aboriginal 13 69

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 26 66
2014 Non-Aboriginal 13 69

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 14 66
2014 Non-Aboriginal 7 69

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 9 66
2014 Non-Aboriginal 13 69

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 66
2014 Non-Aboriginal 14 69

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 13 66
2014 Non-Aboriginal 22 69

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 9 62
2014 Non-Aboriginal 18 68

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 62
2014 Non-Aboriginal 14 68

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 11 62
2014 Non-Aboriginal 13 68

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 9 62

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 18 62
2014 Non-Aboriginal 18 68

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 14 62
2014 Non-Aboriginal 10 68

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 15 62
2014 Non-Aboriginal 20 68

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 10 62

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 36 62
2014 Non-Aboriginal 44 68

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 34 62
2014 Non-Aboriginal 54 68

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 27 62
2014 Non-Aboriginal 11 68

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 95 5 66

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 17 28 0 8 17 11 51 11 11
2017 Non-Aboriginal 9 18 19 8 9 27 10 43 27 337
2014 Aboriginal 18 24 39 0 6 12 0 49 7 17
2014 Non-Aboriginal 16 16 22 7 7 25 6 46 21 391

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 32 0 0 8 21 0 90 10 11
2017 Non-Aboriginal 21 34 19 5 7 13 1 64 14 335
2014 Aboriginal 31 41 16 0 6 6 0 77 6 17
2014 Non-Aboriginal 22 32 21 7 5 11 2 62 14 392
2011 Aboriginal 26 30 11 13 5 15 0 66 21 17
2011 Non-Aboriginal 34 32 15 6 5 8 0 72 12 443
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 43 19 0 0 0 11 79 0 11
2017 Non-Aboriginal 22 49 11 7 3 3 5 77 10 336
2014 Aboriginal 22 50 11 0 0 6 10 87 0 17
2014 Non-Aboriginal 24 47 12 7 2 1 8 77 10 391
2011 Aboriginal 23 36 18 13 0 0 10 65 15 17
2011 Non-Aboriginal 28 45 11 6 3 1 7 79 9 443
2008 Aboriginal 20 47 0 7 13 0 13 77 23 15
2008 Non-Aboriginal 24 38 13 10 3 4 9 70 15 416

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 10 27 27 0 0 17 19 58 0 11
2017 Non-Aboriginal 9 21 21 5 4 22 17 49 16 337
2014 Aboriginal 22 35 13 0 6 24 0 75 8 17
2014 Non-Aboriginal 12 17 23 5 4 23 16 47 15 391
2011 Aboriginal 5 18 35 0 0 41 0 40 0 17
2011 Non-Aboriginal 13 21 24 5 4 21 12 51 13 444

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 29 42 9 0 8 0 11 81 9 11
2017 Non-Aboriginal 43 29 9 3 2 9 5 83 6 337
2014 Aboriginal 41 31 6 0 6 11 4 85 8 17
2014 Non-Aboriginal 31 34 16 3 2 6 8 75 7 392
2011 Aboriginal 30 26 26 0 0 18 0 68 0 17
2011 Non-Aboriginal 35 31 12 3 3 9 7 79 7 444
2008 Aboriginal 20 20 0 7 7 33 13 75 25 15
2008 Non-Aboriginal 27 35 14 4 2 10 9 76 7 416

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 29 34 0 0 8 17 11 89 11 11
2017 Non-Aboriginal 31 30 13 4 3 14 6 76 8 337
2014 Aboriginal 23 41 6 0 6 17 6 83 8 17
2014 Non-Aboriginal 26 34 17 3 2 9 8 73 6 392
2011 Aboriginal 17 34 26 0 0 23 0 67 0 17
2011 Non-Aboriginal 29 32 13 3 3 12 7 76 8 444
2008 Aboriginal 13 20 33 0 0 27 7 50 0 15
2008 Non-Aboriginal 25 32 14 6 4 10 9 70 12 416
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Aboriginal 0 100 11
2017 Non-Aboriginal 8 92 337
2014 Non-Aboriginal 7 93 393

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 35 26
2014 Non-Aboriginal 40 29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 84 26
2014 Non-Aboriginal 78 29

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 26

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 28 26
2014 Non-Aboriginal 33 29

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 23 26
2014 Non-Aboriginal 25 29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 18 26
2014 Non-Aboriginal 23 29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 26

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 26

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 31 26

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 26

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 26
2014 Non-Aboriginal 0 29

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 56 26
2014 Non-Aboriginal 55 29

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 24

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 24

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 24

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 22 24

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 24

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 40 24
2014 Non-Aboriginal 38 29

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 0 24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 48 24
2014 Non-Aboriginal 61 29

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 22 24
2014 Non-Aboriginal 18 29

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 93 7 25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 17 20 27 0 0 25 11 58 0 11
2017 Non-Aboriginal 15 16 17 2 5 34 11 57 12 336
2014 Aboriginal 24 23 24 0 12 17 0 57 15 17
2014 Non-Aboriginal 14 15 23 3 3 36 7 50 10 392

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 27 18 27 0 0 17 11 62 0 11
2017 Non-Aboriginal 26 32 15 3 4 17 2 72 9 335
2014 Aboriginal 30 23 17 0 12 18 0 64 15 17
2014 Non-Aboriginal 23 30 21 3 2 19 2 68 6 392
2011 Aboriginal 26 31 0 18 0 18 7 76 24 17
2011 Non-Aboriginal 36 30 17 3 2 12 0 75 7 442
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 37 36 0 8 0 0 56 8 11
2017 Non-Aboriginal 34 25 15 10 11 0 4 62 22 336

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 38 34 19 8 0 0 38 27 11
2017 Non-Aboriginal 16 26 23 20 12 1 2 43 33 336

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 21 36 24 8 10 0 0 58 18 11
2017 Non-Aboriginal 26 26 22 11 9 1 4 55 21 334

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 11 34 27 9 18 0 0 46 27 11
2017 Non-Aboriginal 15 19 17 22 22 1 4 36 46 337

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 48 15 19 8 0 10 0 70 9 11
2017 Non-Aboriginal 38 27 13 5 5 2 11 74 11 335

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 38 17 0 26 0 0 58 26 11
2017 Non-Aboriginal 26 34 18 11 8 1 2 62 19 334

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 9 54 21 8 8 0 0 63 16 11
2017 Non-Aboriginal 27 28 21 11 9 0 4 57 20 334

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 0 73 9 0 18 0 0 73 18 11
2017 Non-Aboriginal 26 29 22 11 8 0 4 57 20 335

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 49 36 15 0 0 0 0 85 0 11
2017 Non-Aboriginal 31 29 17 11 8 1 3 62 19 335

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 39 26 17 17 0 0 0 65 17 11
2017 Non-Aboriginal 35 29 18 9 5 1 3 67 14 335

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 37 27 24 11 0 0 0 64 11 11
2017 Non-Aboriginal 52 22 16 3 4 0 3 77 7 337

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 66 27 0 8 0 0 0 92 8 11
2017 Non-Aboriginal 66 14 4 6 4 1 5 85 11 337

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 46 54 0 0 0 0 0 100 0 11
2017 Non-Aboriginal 49 28 10 6 3 0 3 79 10 336

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 58 34 0 0 8 0 0 92 8 11
2017 Non-Aboriginal 55 22 8 7 5 1 4 80 12 337

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 60 8 0 0 0 0 32 100 0 11
2017 Non-Aboriginal 45 14 5 4 2 0 30 84 8 337

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 83 0 9 0 0 0 8 90 0 11
2017 Non-Aboriginal 60 15 9 4 3 0 8 82 8 335

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 77 15 0 0 0 0 8 100 0 11
2017 Non-Aboriginal 62 16 7 3 6 1 6 83 9 336

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 56 17 11 8 8 0 0 73 16 11
2017 Non-Aboriginal 52 25 13 4 2 0 4 80 7 337

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 8 60 15 10 8 0 0 67 18 11
2017 Non-Aboriginal 13 30 37 15 5 0 1 44 20 337

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 8 9 40 43 0 0 0 43 17 10
2017 Non-Aboriginal 5 20 39 23 12 1 1 36 25 336

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 19 52 9 0 19 0 0 72 19 11
2017 Non-Aboriginal 21 42 20 7 5 5 0 67 12 336

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 9 19 42 21 8 0 0 29 29 11
2017 Non-Aboriginal 16 35 21 17 7 3 0 53 25 336
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Aboriginal 0 100 11
2017 Non-Aboriginal 16 84 336
2014 Aboriginal 36 64 18
2014 Non-Aboriginal 15 85 391

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-Aboriginal 77 23 55
2014 Non-Aboriginal 84 16 60

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 50 32 3 10 6 0 0 82 15 43
2014 Non-Aboriginal 57 29 8 2 2 2 0 88 4 50
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Aboriginal 28 43 10 0 0 19 0 35 65 11
2017 Non-Aboriginal 48 19 17 5 5 5 1 50 50 337

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 22 157

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 34 157

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 21 157

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 44 157

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 6 157

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 38 157

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Non-Aboriginal 10 58 18 5 4 6 155

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 16 33 18 13 11 1 8 54 26 158

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 8 18 15 10 18 3 26 38 41 157
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