2017 Public Service Employee Survey Results for Courts Administration Service by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	46	7	16	4	73	20	116
2017	Female gender	33	44	3	14	5	77	19	231
2014	Male gender	26	35	7	23	8	61	32	139
2014	Female gender	23	46	7	16	8	69	24	268
2011	Male gender	31	51	8	10	1	82	10	143
2011	Female gender	43	45	3	8	1	88	9	300
2008	Male gender	34	39	5	14	7	73	21	132
2008	Female gender	39	44	6	10	2	82	12	295

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	69	25	2	3	0	0	2	96	3	115
2017	Female gender	70	24	2	2	2	0	0	94	4	230
2014	Male gender	54	27	8	6	2	1	2	84	8	139
2014	Female gender	62	28	6	2	1	0	0	91	3	268
2011	Male gender	56	36	5	3	1	0	1	92	3	143
2011	Female gender	73	20	4	3	0	0	0	93	3	300
2008	Male gender	61	27	5	3	2	1	2	90	5	132
2008	Female gender	69	21	5	2	1	1	0	91	3	294

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	27	7	5	0	1	1	88	5	116
2017	Female gender	51	31	8	7	2	0	0	83	9	231
2014	Male gender	57	23	11	5	3	0	1	81	8	139
2014	Female gender	54	28	5	10	3	0	1	82	13	268
2011	Male gender	58	27	8	3	2	0	2	87	5	143
2011	Female gender	58	25	7	5	4	0	1	84	9	299
2008	Male gender	57	26	5	7	5	1	0	83	11	132
2008	Female gender	54	28	5	10	2	0	0	83	12	294

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	33	4	10	5	0	81	15	116
2017	Female gender	38	40	10	9	3	0	78	12	231
2014	Male gender	43	35	10	9	3	0	78	13	139
2014	Female gender	41	39	5	10	4	0	81	14	265
2011	Male gender	37	34	12	10	6	1	72	16	142
2011	Female gender	46	36	6	8	4	0	82	12	299

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	31	14	14	9	0	1	63	23	116
2017	Female gender	28	41	12	13	6	0	0	69	19	231
2014	Male gender	21	26	20	17	17	0	0	46	34	139
2014	Female gender	16	34	16	20	13	0	1	50	33	267
2011	Male gender	19	39	14	11	14	1	3	60	26	143
2011	Female gender	30	36	11	13	8	0	1	68	21	299
2008	Male gender	20	35	11	20	12	0	2	56	33	132
2008	Female gender	27	42	13	12	5	0	1	70	18	295

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	37	11	11	4	0	74	15	116
2017	Female gender	37	40	12	6	4	0	78	10	231
2014	Male gender	39	39	12	6	3	1	79	9	139
2014	Female gender	36	37	16	5	6	0	73	11	268
2011	Male gender	42	35	12	9	2	0	77	11	143
2011	Female gender	46	32	11	5	5	0	78	11	299
2008	Male gender	37	33	14	11	5	0	70	16	132
2008	Female gender	40	36	11	6	6	0	77	12	294

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	41	8	8	2	0	82	10	115
2017	Female gender	42	43	6	6	2	0	85	9	230
2014	Male gender	44	38	9	5	3	1	83	8	139
2014	Female gender	41	38	9	6	5	0	80	11	268
2011	Male gender	43	38	9	7	4	0	81	11	142
2011	Female gender	49	36	8	3	3	0	86	6	300
2008	Male gender	39	37	12	7	5	0	76	12	132
2008	Female gender	49	34	6	7	4	0	83	11	294

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	43	8	8	3	0	1	82	10	116
2017	Female gender	41	43	7	7	2	0	0	84	9	229
2014	Male gender	37	40	12	6	4	1	0	77	10	139
2014	Female gender	31	46	14	8	1	1	0	77	9	268

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	40	12	5	4	1	0	79	9	116
2017	Female gender	41	30	13	11	5	0	1	71	16	231
2014	Male gender	29	26	26	8	7	3	2	57	15	139
2014	Female gender	29	35	17	10	6	1	1	65	17	268
2011	Male gender	31	36	14	10	7	1	2	68	17	141
2011	Female gender	40	31	14	7	6	1	1	72	13	300

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	22	10	11	12	1	13	62	26	116
2017	Female gender	30	25	13	9	9	2	12	64	21	231
2014	Male gender	29	20	10	11	9	2	20	62	25	139
2014	Female gender	26	24	12	11	11	2	15	60	26	266
2011	Male gender	28	24	13	9	12	3	13	61	24	141
2011	Female gender	25	21	10	11	12	3	18	59	29	300
2008	Male gender	30	18	8	12	13	3	15	59	31	132
2008	Female gender	32	21	8	12	13	3	12	62	29	295

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	51	12	5	2	80	7	115
2017	Female gender	30	51	11	4	4	81	9	231
2014	Male gender	28	39	17	12	4	67	16	139
2014	Female gender	27	47	14	8	5	73	13	268
2011	Male gender	31	40	16	8	4	71	13	141
2011	Female gender	39	41	10	6	5	79	11	299
2008	Male gender	29	41	13	10	7	70	17	129
2008	Female gender	43	35	10	6	5	78	11	293

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	42	18	10	5	1	67	14	116
2017	Female gender	28	34	16	13	8	0	63	21	231
2014	Male gender	26	31	19	17	7	1	57	24	139
2014	Female gender	20	38	12	15	15	0	58	30	267
2011	Male gender	24	34	18	14	9	1	59	23	143
2011	Female gender	29	35	14	10	9	2	66	19	299

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	35	22	7	3	0	0	69	9	116
2017	Female gender	32	46	12	7	3	0	0	78	10	231

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	40	8	5	2	0	0	85	7	116
2017	Female gender	44	43	7	4	1	0	0	88	5	231
2014	Male gender	40	37	15	5	2	1	0	78	7	139
2014	Female gender	40	38	12	6	3	1	1	79	9	268
2011	Male gender	46	33	13	6	2	0	0	79	8	143
2011	Female gender	47	37	8	3	3	2	0	86	7	298
2008	Male gender	47	30	12	7	3	1	0	78	10	132
2008	Female gender	47	32	11	4	3	2	0	81	7	294

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	42	11	10	7	0	0	72	17	116
2017	Female gender	32	34	16	9	9	0	0	65	18	231

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	38	8	1	1	1	90	2	116
2017	Female gender	61	30	5	2	2	0	91	5	230
2014	Male gender	58	31	8	2	1	0	89	3	139
2014	Female gender	65	26	5	2	1	0	92	3	268
2011	Male gender	56	33	10	1	1	0	88	2	143
2011	Female gender	63	27	6	3	1	0	90	4	299

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	48	11	6	4	0	1	79	10	116
2017	Female gender	28	35	17	11	7	1	0	64	19	230
2014	Male gender	24	36	18	16	7	1	0	60	22	139
2014	Female gender	15	38	19	13	14	1	0	53	27	268
2011	Male gender	28	34	15	16	5	2	1	64	21	143
2011	Female gender	31	34	15	11	9	1	0	65	20	300

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	32	13	12	5	1	1	69	18	116
2017	Female gender	34	34	14	10	7	0	1	68	17	230
2014	Male gender	31	29	18	14	7	0	2	61	21	139
2014	Female gender	25	35	18	11	11	1	0	61	22	268

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	48	11	8	3	0	1	78	11	116
2017	Female gender	35	35	16	8	5	1	1	71	13	230
2014	Male gender	26	36	20	13	5	0	0	62	18	139
2014	Female gender	23	36	17	14	10	0	0	59	24	268
2011	Male gender	36	34	15	8	7	0	0	70	15	142
2011	Female gender	43	35	11	8	1	1	0	79	10	298

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	47	7	6	2	1	85	8	116
2017	Female gender	43	42	8	3	3	0	86	6	229
2014	Male gender	40	36	11	10	3	0	76	13	139
2014	Female gender	34	47	10	6	3	0	81	9	268
2011	Male gender	38	42	10	7	3	0	80	10	141
2011	Female gender	44	40	9	4	3	0	84	7	300
2008	Male gender	30	47	11	11	2	0	77	12	132
2008	Female gender	45	39	8	6	3	0	83	9	293

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	38	16	8	6	0	2	70	14	116
2017	Female gender	40	34	17	5	3	1	1	75	8	230
2014	Male gender	41	30	19	3	7	0	0	71	10	139
2014	Female gender	35	32	20	8	4	0	0	67	13	267
2011	Male gender	30	44	12	8	3	1	2	77	11	142
2011	Female gender	41	32	17	6	3	1	0	73	9	299
2008	Male gender	23	39	19	14	4	1	0	63	18	132
2008	Female gender	29	31	22	12	5	0	1	60	18	295

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	24	32	21	8	1	6	31	35	116
2017	Female gender	12	15	34	21	12	2	4	35	28	229
2014	Male gender	15	21	31	18	13	0	3	32	37	139
2014	Female gender	10	23	37	16	8	2	4	25	35	267
2011	Male gender	10	23	26	24	12	1	5	38	35	142
2011	Female gender	7	19	32	24	12	1	4	38	28	299
2008	Male gender	6	33	38	13	7	0	3	20	40	131
2008	Female gender	9	23	30	21	12	2	3	35	34	293

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	22	31	19	13	5	4	36	30	115
2017	Female gender	12	17	28	20	13	3	7	37	32	230
2014	Male gender	14	25	21	24	9	1	5	36	42	139
2014	Female gender	13	17	31	16	11	6	6	30	35	266
2011	Male gender	5	27	22	22	15	3	5	41	35	142
2011	Female gender	8	18	25	20	18	4	8	43	29	300
2008	Male gender	15	28	24	20	9	2	2	30	45	130
2008	Female gender	16	24	23	19	12	2	5	33	42	293

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	4	21	24	21	18	4	8	44	28	115
2017	Female gender	10	18	25	21	15	1	10	41	31	229
2014	Male gender	15	24	23	21	12	1	4	35	41	139
2014	Female gender	15	19	22	20	11	5	7	35	40	266
2011	Male gender	17	19	27	16	14	1	6	32	39	142
2011	Female gender	11	18	25	18	14	4	10	38	33	300
2008	Male gender	14	25	28	18	8	4	2	28	41	131
2008	Female gender	12	19	31	18	13	2	5	33	34	294

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	4	10	31	32	15	1	7	51	16	115
2017	Female gender	7	10	30	28	19	0	6	50	18	227
2014	Male gender	11	16	19	33	16	0	4	52	28	136
2014	Female gender	8	13	31	29	13	2	3	44	22	266
2011	Male gender	5	15	25	26	21	1	6	51	22	142
2011	Female gender	4	10	32	29	18	2	5	50	15	298
2008	Male gender	10	12	34	28	14	0	2	43	22	132
2008	Female gender	6	17	28	26	18	2	3	46	24	291

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	28	26	11	14	2	2	26	48	115
2017	Female gender	19	28	24	11	10	1	6	23	51	229
2014	Male gender	21	25	26	15	9	0	4	25	48	139
2014	Female gender	28	24	20	13	8	2	5	23	56	266
2011	Male gender	7	23	27	17	17	2	6	37	34	142
2011	Female gender	12	20	27	19	15	1	6	36	34	299
2008	Male gender	21	30	23	14	11	0	2	25	52	131
2008	Female gender	21	22	21	17	14	1	4	33	45	294

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	16	30	17	16	9	4	38	28	114
2017	Female gender	18	19	24	16	14	2	7	32	41	228
2014	Male gender	10	16	26	26	13	1	9	43	29	139
2014	Female gender	13	20	25	17	11	4	10	33	38	266
2011	Male gender	9	15	24	23	16	3	11	45	27	142
2011	Female gender	9	16	23	23	17	5	8	45	29	300
2008	Male gender	16	26	27	21	7	1	2	29	44	130
2008	Female gender	20	22	23	13	10	4	7	26	48	294

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	17	28	18	19	5	4	40	29	115
2017	Female gender	12	17	29	18	15	3	7	36	32	229
2014	Male gender	10	20	32	16	11	4	7	30	34	139
2014	Female gender	15	23	28	15	8	4	7	25	43	266

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	22	8	7	2	5	82	10	116
2017	Female gender	62	26	6	4	2	1	88	5	230
2014	Male gender	57	24	7	7	1	3	84	9	138
2014	Female gender	59	22	5	7	3	3	84	10	268
2011	Male gender	51	33	8	7	1	1	84	8	142
2011	Female gender	66	18	5	6	3	1	86	9	299
2008	Male gender	55	30	6	5	3	2	86	8	131
2008	Female gender	55	25	5	8	3	4	83	11	293

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	21	30	14	11	10	6	8	59	24	115
2017	Female gender	18	29	22	15	8	3	5	51	25	230
2014	Male gender	21	30	21	11	10	4	2	55	23	139
2014	Female gender	21	26	19	12	14	4	4	51	28	267

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	36	10	5	7	1	2	78	12	116
2017	Female gender	38	34	10	10	7	0	0	73	17	229
2014	Male gender	41	29	8	7	12	3	0	72	20	139
2014	Female gender	34	33	9	11	11	1	1	68	22	268

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	34	13	5	9	1	4	72	15	116
2017	Female gender	29	35	11	13	9	1	1	65	23	230
2014	Male gender	28	29	17	17	7	1	1	59	24	139
2014	Female gender	27	33	17	13	7	1	3	62	21	266
2011	Male gender	25	32	15	11	10	4	3	61	23	143
2011	Female gender	35	34	11	10	6	3	0	71	17	300
2008	Male gender	20	42	12	12	9	2	2	65	22	132
2008	Female gender	26	39	15	7	7	2	3	68	16	295

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	28	9	11	10	11	4	65	25	116
2017	Female gender	27	33	13	11	6	8	1	66	19	230
2014	Male gender	27	29	14	11	13	5	1	60	26	139
2014	Female gender	27	27	16	12	7	8	4	61	22	266
2011	Male gender	29	23	15	11	11	7	5	59	25	143
2011	Female gender	36	24	13	10	9	8	2	66	20	299
2008	Male gender	27	29	14	11	11	7	1	61	24	132
2008	Female gender	25	32	14	8	9	10	3	65	20	294

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	6	21	17	12	16	20	7	38	39	116
2017	Female gender	10	18	15	24	16	15	2	34	48	230
2014	Male gender	16	22	16	20	13	9	3	43	38	139
2014	Female gender	12	16	18	17	24	10	4	33	47	265

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	39	11	6	4	2	2	78	11	116
2017	Female gender	33	46	9	8	4	0	0	80	11	231
2014	Male gender	38	34	14	6	8	0	0	71	15	139
2014	Female gender	32	41	13	10	4	0	0	73	14	266

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	31	13	8	6	1	4	73	14	115
2017	Female gender	36	36	12	9	5	1	1	73	15	231
2014	Male gender	27	32	19	14	6	1	1	59	21	139
2014	Female gender	30	35	12	11	10	0	1	66	21	268
2011	Male gender	30	34	17	9	8	1	0	65	18	143
2011	Female gender	35	29	14	12	7	1	2	66	20	298
2008	Male gender	21	30	17	17	12	2	2	52	30	132
2008	Female gender	28	36	15	10	8	1	2	66	19	295

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	27	9	7	2	3	3	81	9	115
2017	Female gender	44	28	14	6	7	1	0	73	13	231
2014	Male gender	34	33	13	14	4	1	1	68	18	139
2014	Female gender	32	33	14	7	9	2	3	69	16	268
2011	Male gender	32	39	13	6	7	2	2	73	13	143
2011	Female gender	36	28	17	6	8	3	1	68	15	300
2008	Male gender	23	32	18	8	14	2	2	58	23	132
2008	Female gender	31	34	13	10	6	3	2	69	17	293

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	29	14	4	4	1	2	78	8	115
2017	Female gender	47	29	11	7	5	0	0	76	13	230
2014	Male gender	31	32	17	13	6	0	1	63	20	139
2014	Female gender	29	36	12	11	9	0	2	67	20	266
2011	Male gender	34	35	12	12	6	1	0	70	18	143
2011	Female gender	39	29	13	10	8	0	1	69	17	300
2008	Male gender	20	37	15	14	11	2	0	59	26	132
2008	Female gender	32	39	11	9	8	1	1	72	18	295

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	73	15	4	2	1	5	93	3	115
2017	Female gender	85	11	1	1	1	0	96	3	231
2014	Male gender	75	16	4	1	3	1	93	4	139
2014	Female gender	73	18	5	1	2	1	91	4	268
2011	Male gender	69	22	6	1	2	1	92	2	143
2011	Female gender	77	14	4	1	3	2	92	4	300
2008	Male gender	76	17	5	2	0	1	94	2	132
2008	Female gender	79	10	3	4	1	3	92	5	295

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	24	11	8	5	2	5	75	13	116
2017	Female gender	46	21	9	7	8	3	5	73	16	230
2014	Male gender	35	27	14	5	8	7	4	70	14	139
2014	Female gender	36	21	15	8	7	5	8	66	17	267
2011	Male gender	36	27	11	8	9	3	6	69	19	143
2011	Female gender	41	29	9	8	8	2	3	74	16	300

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	20	9	7	4	2	2	79	11	116
2017	Female gender	53	25	6	9	6	0	0	78	16	230

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	25	9	3	4	3	2	82	8	116
2017	Female gender	53	24	14	3	5	2	0	78	8	229

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	34	7	4	3	2	2	86	7	116
2017	Female gender	51	27	9	7	7	0	0	77	14	230
2014	Male gender	37	32	14	9	6	1	1	70	15	139
2014	Female gender	38	31	14	10	7	0	1	69	16	267

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	37	16	9	7	0	5	67	16	33
2017	Female gender	29	57	5	0	0	6	3	94	0	50
2014	Male gender	33	34	14	15	5	0	0	67	20	38
2014	Female gender	24	41	12	5	5	5	8	75	12	55

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	40	13	5	4	4	3	76	10	116
2017	Female gender	25	32	18	11	6	8	0	62	18	230
2014	Male gender	21	33	15	13	9	8	1	59	24	139
2014	Female gender	19	33	22	11	5	10	0	58	17	266
2011	Male gender	22	27	21	10	9	10	1	55	22	143
2011	Female gender	27	28	19	8	9	8	0	60	19	298

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	28	19	14	7	2	2	58	22	115
2017	Female gender	22	29	21	14	11	3	0	52	26	230
2014	Male gender	18	28	24	14	13	1	1	47	28	139
2014	Female gender	15	31	24	17	10	3	0	47	28	266
2011	Male gender	27	23	22	11	14	3	1	52	26	142
2011	Female gender	23	28	21	13	9	4	0	54	24	298
2008	Male gender	17	27	18	17	19	1	0	45	37	132
2008	Female gender	16	30	21	17	12	3	1	48	30	295

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	30	23	16	8	6	2	49	26	116
2017	Female gender	17	25	20	14	14	8	0	47	31	230
2014	Male gender	14	23	27	16	16	3	1	39	33	139
2014	Female gender	10	22	28	21	13	7	0	34	36	266
2011	Male gender	13	28	21	16	11	11	0	46	31	143
2011	Female gender	15	29	23	15	9	8	0	49	26	300
2008	Male gender	11	24	19	24	16	5	1	37	43	132
2008	Female gender	11	25	18	21	15	10	1	40	40	294

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	28	16	14	13	7	3	53	30	116
2017	Female gender	21	29	19	12	12	7	0	54	25	230
2014	Male gender	17	26	26	12	14	6	1	45	28	139
2014	Female gender	12	32	24	15	11	7	0	47	28	265
2011	Male gender	19	28	21	11	11	9	1	52	25	143
2011	Female gender	20	35	20	10	8	7	0	59	19	300
2008	Male gender	14	27	17	17	15	9	1	45	36	132
2008	Female gender	15	33	14	15	11	12	1	55	30	295

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	28	19	15	12	4	2	51	28	115
2017	Female gender	16	31	16	15	17	5	0	49	34	230
2014	Male gender	13	30	23	19	12	2	1	44	32	139
2014	Female gender	10	29	22	18	18	2	0	40	37	265
2011	Male gender	21	30	22	10	14	3	0	53	25	143
2011	Female gender	19	32	20	16	11	2	0	52	28	300
2008	Male gender	16	29	15	22	12	4	2	48	36	132
2008	Female gender	15	38	15	15	13	4	1	55	29	293

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	36	19	9	5	2	1	65	15	116
2017	Female gender	25	41	16	10	5	2	1	68	15	230
2014	Male gender	19	35	27	11	7	1	1	55	18	139
2014	Female gender	19	38	27	6	7	2	0	59	13	267
2011	Male gender	24	32	22	11	9	2	0	58	20	143
2011	Female gender	27	35	20	7	6	4	0	65	14	298

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	34	15	5	1	3	1	79	6	114
2017	Female gender	38	38	13	3	3	4	0	80	7	228
2014	Male gender	31	47	11	4	1	4	2	83	5	139
2014	Female gender	30	43	14	4	2	7	1	78	7	267
2011	Male gender	34	36	14	5	5	5	1	75	10	143
2011	Female gender	37	37	14	5	1	4	1	79	6	299

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	40	11	8	3	5	1	77	12	114
2017	Female gender	39	31	13	9	3	4	1	74	12	230
2014	Male gender	30	33	20	8	5	2	1	65	14	139
2014	Female gender	31	35	16	8	4	6	0	71	12	266
2011	Male gender	32	32	15	8	8	5	2	68	16	142
2011	Female gender	39	30	10	8	7	5	1	74	15	299
2008	Male gender	26	41	14	8	5	4	2	71	15	132
2008	Female gender	28	37	10	10	8	5	1	70	19	295

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	36	18	10	5	5	1	65	16	116
2017	Female gender	19	25	28	10	9	8	1	48	21	229
2014	Male gender	18	25	28	13	10	4	2	45	25	139
2014	Female gender	19	31	22	10	10	7	1	54	22	267
2011	Male gender	18	34	21	8	8	7	3	58	19	143
2011	Female gender	23	30	20	11	8	7	1	57	21	299

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	24	16	12	11	19	3	50	29	116
2017	Female gender	14	21	19	14	11	16	4	45	32	230
2014	Male gender	17	23	24	15	12	8	2	44	29	139
2014	Female gender	16	17	20	16	17	11	4	38	38	267
2011	Male gender	15	23	19	13	15	14	2	45	32	143
2011	Female gender	17	19	18	14	12	15	5	46	31	299

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	30	8	1	0	2	5	90	1	116
2017	Female gender	56	30	7	2	2	1	2	88	4	230
2014	Male gender	49	27	15	3	1	1	3	80	5	139
2014	Female gender	51	27	9	6	3	2	2	81	9	267

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	67	21	4	5	0	1	2	91	5	116
2017	Female gender	68	26	3	1	0	3	0	96	1	229
2014	Male gender	51	26	11	5	1	5	1	82	6	139
2014	Female gender	56	24	8	4	2	3	2	85	6	265
2011	Male gender	50	30	14	2	2	1	1	82	4	143
2011	Female gender	68	19	9	2	0	0	1	88	2	299
2008	Male gender	60	22	7	4	2	4	2	87	6	131
2008	Female gender	68	20	5	4	1	1	2	90	5	295

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	27	21	12	12	4	1	53	25	115
2017	Female gender	21	27	24	14	11	4	0	49	26	230
2014	Male gender	10	19	23	21	24	3	0	30	47	139
2014	Female gender	11	13	24	22	24	4	1	26	49	266
2011	Male gender	15	31	19	13	17	3	1	49	32	143
2011	Female gender	19	29	17	18	13	2	2	50	33	300
2008	Male gender	14	26	20	19	18	2	0	41	38	132
2008	Female gender	16	35	17	11	16	4	0	54	28	293

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	23	14	16	21	1	12	42	42	116
2017	Female gender	12	17	20	19	21	5	6	32	46	230
2014	Male gender	14	12	22	12	35	1	4	27	50	139
2014	Female gender	9	14	18	21	29	4	6	25	55	266
2011	Male gender	8	22	12	21	25	2	10	34	52	143
2011	Female gender	11	21	13	20	25	2	8	35	50	300
2008	Male gender	11	20	11	20	29	3	5	35	54	132
2008	Female gender	6	26	17	18	21	4	7	36	45	294

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	36	22	8	6	7	1	61	15	116
2017	Female gender	16	35	21	11	10	8	0	55	22	229

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	32	12	3	4	8	1	79	7	116
2017	Female gender	33	37	17	4	3	6	0	74	8	230
2014	Male gender	35	40	15	4	3	3	1	78	7	139
2014	Female gender	33	37	17	4	4	4	2	74	8	267

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	43	6	3	5	5	1	86	8	116
2017	Female gender	28	44	15	6	4	3	0	74	10	229
2014	Male gender	35	40	14	9	1	1	0	76	10	139
2014	Female gender	32	42	15	6	3	1	0	75	9	267
2011	Male gender	32	34	19	5	5	3	2	69	11	143
2011	Female gender	33	37	17	4	5	4	0	73	9	300

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	40	7	4	2	1	1	87	6	115
2017	Female gender	44	37	10	5	4	0	0	81	9	230
2014	Male gender	41	34	14	6	6	0	0	75	12	139
2014	Female gender	41	40	10	5	3	1	0	82	8	267
2011	Male gender	38	34	16	6	5	1	0	73	11	143
2011	Female gender	43	38	10	4	5	0	0	81	9	299
2008	Male gender	30	37	16	10	7	0	0	67	17	131
2008	Female gender	37	39	11	7	4	1	0	77	11	293

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	30	22	14	6	2	1	57	21	115
2017	Female gender	25	30	24	11	8	2	0	56	19	230
2014	Male gender	25	31	24	9	13	0	0	55	21	139
2014	Female gender	19	31	27	11	10	1	0	51	21	268
2011	Male gender	27	29	21	11	13	0	0	56	24	143
2011	Female gender	31	30	20	10	8	1	0	61	19	299

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	40	15	14	4	1	1	66	18	116
2017	Female gender	29	34	21	8	8	0	0	63	16	230
2014	Male gender	24	31	21	13	11	0	0	55	23	139
2014	Female gender	19	38	21	9	10	2	0	58	20	267
2011	Male gender	28	33	20	11	9	0	0	61	19	143
2011	Female gender	32	33	17	10	8	0	0	65	18	297
2008	Male gender	20	33	17	21	9	0	0	53	30	132
2008	Female gender	24	37	17	11	11	1	0	61	22	295

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	25	17	14	9	7	6	54	26	116
2017	Female gender	25	24	21	13	10	5	3	53	24	230
2014	Male gender	26	19	25	11	14	4	1	47	27	139
2014	Female gender	23	24	18	16	13	4	2	49	32	268
2011	Male gender	26	22	22	12	12	4	3	52	25	143
2011	Female gender	34	22	15	10	13	4	2	60	24	298
2008	Male gender	18	18	30	17	13	2	2	38	31	132
2008	Female gender	21	27	17	14	14	3	4	52	30	294

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	42	28	30	116
2017	Female gender	33	31	36	231
2014	Male gender	36	37	27	139
2014	Female gender	31	33	36	268
2011	Male gender	37	38	25	143
2011	Female gender	35	37	28	300

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	11	11	37	2	36	4	47
2017	Female gender	23	9	46	1	17	4	72
2014	Male gender	16	11	44	7	9999	21	52
2014	Female gender	21	12	47	9	9999	11	85
2011	Male gender	5	10	58	13	9999	14	54
2011	Female gender	15	13	47	7	9999	18	102

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	23	77	114
2017	Female gender	19	81	230
2014	Male gender	17	83	139
2014	Female gender	18	82	268

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	25
2017	Female gender	46	43
2014	Male gender	52	24
2014	Female gender	33	47

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	56	25
2017	Female gender	63	43
2014	Male gender	83	24
2014	Female gender	58	47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Female gender	43
2014	Male gender	24
2014	Female gender	47

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	25
2014	Male gender	0	24

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	25
2014	Female gender	11	47

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	25
2017	Female gender	42	43
2014	Male gender	44	24
2014	Female gender	44	47

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	25
2017	Female gender	23	43
2014	Male gender	30	24
2014	Female gender	40	47

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	31	25
2017	Female gender	38	43
2014	Male gender	36	24
2014	Female gender	38	47

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	33	25
2017	Female gender	39	43
2014	Male gender	68	24
2014	Female gender	42	47

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	25
2017	Female gender	33	43
2014	Male gender	20	24
2014	Female gender	25	47

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	51	25
2017	Female gender	53	43
2014	Male gender	57	24
2014	Female gender	57	47

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	25
2017	Female gender	27	43
2014	Male gender	36	24
2014	Female gender	35	47

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	25
2014	Female gender	15	47

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	43
2014	Female gender	16	47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	25
2017	Female gender	48	43
2014	Male gender	51	24
2014	Female gender	33	47

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	31	25
2017	Female gender	24	43
2014	Male gender	39	24
2014	Female gender	31	47

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	28	25
2017	Female gender	25	43
2014	Female gender	15	47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	60	25
2017	Female gender	64	43
2014	Male gender	60	24
2014	Female gender	64	47

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Female gender	44	43
2014	Female gender	31	47

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Female gender	26	43
2014	Female gender	16	47

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Female gender	30	43
2014	Male gender	22	24
2014	Female gender	10	47

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	43

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Female gender	21	43
2014	Male gender	32	24
2014	Female gender	17	47

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	16	41
2014	Female gender	15	46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	41
2014	Male gender	23	23
2014	Female gender	10	46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	41

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Female gender	22	41
2014	Male gender	28	23
2014	Female gender	13	46

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	41
2014	Female gender	14	46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Female gender	19	41
2014	Female gender	21	46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	33	24
2017	Female gender	41	41
2014	Male gender	44	23
2014	Female gender	41	46

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24
2014	Female gender	0	46

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	24
2017	Female gender	34	41
2014	Male gender	59	23
2014	Female gender	49	46

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	24

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	24
2017	Female gender	26	41
2014	Female gender	13	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	93	7	25
2017	Female gender	96	4	43

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	17	17	7	10	28	9	46	26	115
2017	Female gender	8	19	20	8	8	26	11	42	26	230
2014	Male gender	20	17	22	9	5	22	5	51	18	139
2014	Female gender	13	16	23	6	9	27	7	44	21	265

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	35	14	4	6	13	2	72	12	115
2017	Female gender	20	33	21	5	7	13	0	61	15	228
2014	Male gender	28	31	15	10	3	11	1	67	15	139
2014	Female gender	19	33	23	5	6	11	2	60	13	266
2011	Male gender	27	32	18	6	5	12	0	67	12	143
2011	Female gender	37	32	14	5	5	7	0	74	11	299

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	49	10	6	3	6	9	78	10	114
2017	Female gender	25	49	12	6	3	1	3	78	9	230
2014	Male gender	23	42	19	7	1	2	6	71	9	139
2014	Female gender	24	49	8	6	3	1	9	81	10	265
2011	Male gender	22	46	15	4	3	0	10	75	8	143
2011	Female gender	31	43	9	7	3	1	6	79	10	299
2008	Male gender	19	39	17	8	3	5	9	67	13	132
2008	Female gender	25	38	10	11	4	3	9	72	17	295

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	18	24	5	3	21	17	48	12	115
2017	Female gender	7	23	20	5	5	23	17	51	16	230
2014	Male gender	11	19	28	6	4	18	14	45	14	139
2014	Female gender	13	17	20	4	5	26	16	51	15	265
2011	Male gender	9	22	27	5	5	21	11	46	14	143
2011	Female gender	15	19	24	4	3	23	12	52	11	300

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	25	11	3	3	11	8	79	7	115
2017	Female gender	45	31	8	3	1	7	4	86	4	230
2014	Male gender	31	34	20	4	2	4	5	72	6	139
2014	Female gender	31	33	13	2	3	7	10	78	7	266
2011	Male gender	29	35	13	3	3	9	9	78	6	143
2011	Female gender	37	30	13	2	3	10	6	79	6	300
2008	Male gender	26	30	18	7	2	8	9	67	11	132
2008	Female gender	27	36	11	3	2	13	9	80	6	295

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	31	10	3	4	14	8	79	8	115
2017	Female gender	32	30	13	4	2	14	5	76	7	230
2014	Male gender	26	35	21	4	2	10	4	70	6	139
2014	Female gender	26	34	15	2	3	9	10	75	6	266
2011	Male gender	22	32	18	2	4	12	9	70	8	143
2011	Female gender	32	32	12	3	3	13	6	78	7	300
2008	Male gender	26	27	14	9	8	8	9	63	20	132
2008	Female gender	24	34	15	5	2	12	9	72	9	295

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	10	90	115
2017	Female gender	6	94	230
2014	Male gender	12	88	139
2014	Female gender	5	95	268

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Female gender	38	13
2014	Male gender	44	16
2014	Female gender	39	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	83	12
2017	Female gender	83	13
2014	Male gender	81	16
2014	Female gender	76	14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Male gender	12
2014	Male gender	16
2014	Female gender	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Female gender	13
2014	Male gender	16
2014	Female gender	14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	12
2014	Female gender	0	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	12
2017	Female gender	0	13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	12
2014	Male gender	51	16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	12
2017	Female gender	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	12
2017	Female gender	0	13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Female gender	47	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	12
2017	Female gender	0	13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	13
2014	Male gender	32	16
2014	Female gender	0	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Male gender	12
2017	Female gender	13
2014	Male gender	16
2014	Female gender	14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	12
2014	Female gender	0	14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Female gender	13
2014	Male gender	16
2014	Female gender	14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	64	12
2017	Female gender	54	13
2014	Male gender	67	16
2014	Female gender	36	14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	13
2014	Male gender	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Male gender	10
2014	Male gender	16
2014	Female gender	14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2014	Male gender	0	16

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	10
2017	Female gender	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	49	10
2017	Female gender	37	13
2014	Male gender	51	16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Male gender	10
2017	Female gender	13
2014	Female gender	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	50	10
2017	Female gender	52	13
2014	Male gender	64	16
2014	Female gender	61	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	93	7	12
2017	Female gender	93	7	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	20	14	2	6	29	11	63	13	114
2017	Female gender	15	14	19	2	3	35	11	54	10	230
2014	Male gender	18	18	24	3	3	29	6	54	10	139
2014	Female gender	12	13	22	3	4	40	7	47	11	266

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	35	11	5	4	15	3	75	12	114
2017	Female gender	26	31	19	1	3	18	2	71	5	229
2014	Male gender	26	29	22	4	3	15	1	66	8	139
2014	Female gender	22	30	20	2	2	21	3	68	6	266
2011	Male gender	31	28	22	4	2	13	0	69	7	143
2011	Female gender	38	30	13	4	3	12	0	78	8	298

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	27	13	12	8	1	4	64	22	115
2017	Female gender	34	24	18	8	12	0	5	60	21	229

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	23	22	24	10	1	4	40	37	114
2017	Female gender	16	28	25	17	12	0	0	45	30	230

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	19	27	14	6	2	6	49	22	114
2017	Female gender	26	31	20	8	11	0	3	59	20	228

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	19	14	22	21	1	7	37	47	115
2017	Female gender	15	20	20	21	21	0	2	37	43	230

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	29	14	6	4	1	11	72	12	114
2017	Female gender	41	24	12	4	5	2	11	75	11	229

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	40	18	8	7	1	3	65	16	114
2017	Female gender	27	31	19	11	9	0	2	59	21	228

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	28	21	11	7	1	4	59	19	113
2017	Female gender	25	30	21	10	9	0	5	57	20	229

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	25	22	14	8	1	5	53	23	114
2017	Female gender	25	33	22	9	8	0	3	60	17	229

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	24	25	11	6	1	4	56	17	114
2017	Female gender	33	32	14	10	8	1	3	67	18	229

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	28	17	14	5	2	5	63	20	114
2017	Female gender	37	30	19	7	4	0	3	69	11	229

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	27	15	1	3	0	3	80	4	115
2017	Female gender	52	21	16	4	4	0	3	75	8	230

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	63	16	5	5	5	2	4	84	11	115
2017	Female gender	68	13	4	6	3	0	6	86	10	230

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	28	10	7	4	0	3	78	12	115
2017	Female gender	49	30	10	6	2	0	3	82	8	229

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	24	8	7	3	1	5	81	11	115
2017	Female gender	56	21	7	7	5	0	3	80	12	230

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	17	10	5	2	0	19	79	8	115
2017	Female gender	44	12	3	4	1	0	37	88	8	230

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	66	12	7	4	4	0	7	84	9	114
2017	Female gender	58	16	10	4	2	0	9	81	7	229

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	15	8	4	11	1	6	76	16	114
2017	Female gender	65	16	6	3	3	1	6	87	6	230

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	25	10	3	4	0	4	82	8	115
2017	Female gender	51	25	14	5	1	1	3	79	6	230

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	31	38	14	4	0	1	44	18	115
2017	Female gender	14	32	35	15	5	0	0	45	20	230

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	2	20	41	23	11	1	1	35	22	114
2017	Female gender	6	19	37	24	12	0	1	37	26	229

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	44	14	10	4	6	0	70	15	114
2017	Female gender	20	43	23	4	6	4	0	66	11	230

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	36	24	11	6	2	1	57	18	115
2017	Female gender	15	35	20	21	7	2	0	51	28	229

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	14	86	115
2017	Female gender	16	84	229
2014	Male gender	14	86	139
2014	Female gender	18	82	266

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	69	31	16
2017	Female gender	81	19	38
2014	Male gender	79	21	17
2014	Female gender	88	12	49

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	45	10	9	0	0	81	9	11
2017	Female gender	58	28	0	11	4	0	86	14	31
2014	Male gender	44	35	22	0	0	0	78	0	13
2014	Female gender	60	28	5	2	2	2	90	5	43

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	17	18	4	3	4	2	55	45	114
2017	Female gender	45	21	17	6	6	5	0	48	52	231

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	49
2017	Female gender	27	112

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	49
2017	Female gender	38	112

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	49
2017	Female gender	22	112

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	41	49
2017	Female gender	46	112

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	49
2017	Female gender	7	112

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	35	49
2017	Female gender	38	112

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	16	63	11	2	4	4	48
2017	Female gender	8	56	21	6	4	5	111

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	36	12	9	14	0	9	62	25	48
2017	Female gender	15	30	22	14	11	0	9	49	27	115

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	24	11	6	17	6	26	49	34	49
2017	Female gender	7	16	19	12	19	1	27	32	42	113

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Courts Administration Service by Question 114. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)