2017 Public Service Employee Survey Results for Courts Administration Service by Question 113. What is your age group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	28	0	23	0	77	23	13
2017	Age - 25 - 29 years	38	50	10	3	0	87	3	41
2017	Age - 30 - 34 years	34	34	6	18	8	68	26	46
2017	Age - 35 - 39 years	18	58	2	14	8	76	22	38
2017	Age - 40 - 44 years	29	43	6	22	0	72	22	35
2017	Age - 45 - 49 years	17	50	2	21	10	68	31	52
2017	Age - 50 - 54 years	31	43	5	14	7	74	21	62
2017	Age - 55 - 59 years	35	45	4	11	5	79	16	40
2017	Age - 60 years and over	47	40	4	4	4	87	9	21
2014	Age - 24 years and under	39	35	10	11	5	74	17	20
2014	Age - 25 - 29 years	28	48	6	10	8	76	18	37
2014	Age - 30 - 34 years	18	31	5	30	16	49	46	33
2014	Age - 35 - 39 years	16	41	10	17	16	57	33	52
2014	Age - 40 - 44 years	15	45	8	27	5	60	32	58
2014	Age - 45 - 49 years	25	42	7	15	11	67	26	79
2014	Age - 50 - 54 years	29	48	5	14	4	77	18	63
2014	Age - 55 - 59 years	26	44	8	23	0	70	23	46
2014	Age - 60 years and over	28	39	0	29	4	67	33	20
2011	Age - 24 years and under	66	27	0	7	0	93	7	21
2011	Age - 25 - 29 years	37	58	0	5	0	95	5	51
2011	Age - 30 - 34 years	34	51	5	10	0	86	10	53
2011	Age - 35 - 39 years	26	54	10	8	2	80	10	46
2011	Age - 40 - 44 years	39	48	1	9	3	87	11	73
2011	Age - 45 - 49 years	31	50	7	10	2	81	12	87
2011	Age - 50 - 54 years	45	38	5	13	0	82	13	76
2011	Age - 55 - 59 years	44	47	7	2	0	91	2	41
2011	Age - 60 years and over	74	12	6	7	0	87	7	14
2008	Age - 24 years and under	42	42	4	8	4	85	12	26
2008	Age - 25 - 29 years	23	63	0	9	5	86	14	43
2008	Age - 30 - 34 years	21	49	6	17	6	70	23	47
2008	Age - 35 - 39 years	27	49	8	10	6	76	16	49
2008	Age - 40 - 44 years	41	34	7	16	1	75	18	68
2008	Age - 45 - 49 years	45	45	2	6	3	89	9	65
2008	Age - 50 - 54 years	44	32	8	14	3	75	16	73
2008	Age - 55 - 59 years	39	44	5	12	0	83	12	41
2008	Age - 60 years and over	64	29	7	0	0	93	0	14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	68	25	0	0	7	0	0	93	7	13
2017	Age - 25 - 29 years	68	25	2	5	0	0	0	93	5	41
2017	Age - 30 - 34 years	73	22	2	0	0	0	3	98	0	45
2017	Age - 35 - 39 years	66	32	0	0	2	0	0	98	2	38
2017	Age - 40 - 44 years	69	23	3	0	2	0	3	94	3	35
2017	Age - 45 - 49 years	62	31	2	3	2	0	0	93	5	52
2017	Age - 50 - 54 years	66	25	4	4	1	0	0	91	5	62
2017	Age - 55 - 59 years	73	20	0	5	0	2	0	95	5	39
2017	Age - 60 years and over	82	13	5	0	0	0	0	95	0	21
2014	Age - 24 years and under	63	14	14	4	0	0	4	81	4	20
2014	Age - 25 - 29 years	71	17	8	2	3	0	0	88	5	37
2014	Age - 30 - 34 years	65	31	2	2	0	0	0	95	2	33
2014	Age - 35 - 39 years	75	12	2	1	6	3	0	90	8	52
2014	Age - 40 - 44 years	61	29	8	2	0	0	0	90	2	58
2014	Age - 45 - 49 years	57	34	5	2	1	0	1	92	3	79
2014	Age - 50 - 54 years	48	39	2	5	2	2	3	92	7	63
2014	Age - 55 - 59 years	50	29	19	2	0	0	0	80	2	46
2014	Age - 60 years and over	55	20	9	16	0	0	0	75	16	20
2011	Age - 24 years and under	87	13	0	0	0	0	0	100	0	21
2011	Age - 25 - 29 years	69	19	6	6	0	0	0	88	6	51
2011	Age - 30 - 34 years	70	24	0	6	0	0	0	94	6	53
2011	Age - 35 - 39 years	62	24	12	2	0	0	0	86	2	46
2011	Age - 40 - 44 years	76	21	2	1	0	0	0	97	1	73
2011	Age - 45 - 49 years	60	29	6	2	2	0	1	89	5	87
2011	Age - 50 - 54 years	64	28	5	2	0	0	0	92	2	76
2011	Age - 55 - 59 years	66	26	5	2	0	0	0	93	2	41
2011	Age - 60 years and over	73	27	0	0	0	0	0	100	0	14
2008	Age - 24 years and under	73	19	4	0	4	0	0	92	4	26
2008	Age - 25 - 29 years	67	23	2	2	0	2	2	95	2	43
2008	Age - 30 - 34 years	64	21	9	2	0	2	2	89	2	47
2008	Age - 35 - 39 years	63	16	10	6	4	0	0	80	10	49
2008	Age - 40 - 44 years	62	31	3	1	3	0	0	93	4	68
2008	Age - 45 - 49 years	74	18	3	2	2	0	2	94	3	65
2008	Age - 50 - 54 years	63	27	4	4	0	1	0	92	4	73
2008	Age - 55 - 59 years	68	25	5	0	3	0	0	93	3	40
2008	Age - 60 years and over	71	21	7	0	0	0	0	93	0	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	62	31	7	0	0	0	0	93	0	13
2017	Age - 25 - 29 years	58	25	11	6	0	0	0	83	6	41
2017	Age - 30 - 34 years	67	21	5	7	0	0	0	89	7	46
2017	Age - 35 - 39 years	38	40	8	9	3	0	3	80	12	38
2017	Age - 40 - 44 years	48	34	6	12	0	0	0	83	12	35
2017	Age - 45 - 49 years	45	41	4	8	2	0	0	86	10	52
2017	Age - 50 - 54 years	52	31	11	4	1	0	0	83	5	62
2017	Age - 55 - 59 years	53	22	7	12	2	2	2	78	15	40
2017	Age - 60 years and over	74	21	5	0	0	0	0	95	0	21
2014	Age - 24 years and under	66	10	10	14	0	0	0	76	14	20
2014	Age - 25 - 29 years	56	28	10	4	0	0	2	85	5	37
2014	Age - 30 - 34 years	61	25	0	12	0	0	2	88	12	33
2014	Age - 35 - 39 years	52	22	9	9	8	0	0	74	17	52
2014	Age - 40 - 44 years	58	27	6	7	2	0	0	85	9	58
2014	Age - 45 - 49 years	52	24	7	14	3	0	0	76	17	79
2014	Age - 50 - 54 years	51	33	4	4	5	0	3	86	9	63
2014	Age - 55 - 59 years	45	33	10	9	2	0	2	80	11	46
2014	Age - 60 years and over	75	16	9	0	0	0	0	91	0	20
2011	Age - 24 years and under	63	29	0	0	8	0	0	92	8	21
2011	Age - 25 - 29 years	71	17	9	3	0	0	0	88	3	50
2011	Age - 30 - 34 years	53	30	7	2	9	0	0	82	11	53
2011	Age - 35 - 39 years	51	21	19	7	2	0	0	72	9	46
2011	Age - 40 - 44 years	66	22	4	4	2	0	3	90	6	73
2011	Age - 45 - 49 years	46	31	7	11	3	0	1	78	14	87
2011	Age - 50 - 54 years	57	28	4	3	6	0	2	87	9	76
2011	Age - 55 - 59 years	61	25	12	2	0	0	0	85	2	41
2011	Age - 60 years and over	74	20	6	0	0	0	0	94	0	14
2008	Age - 24 years and under	54	19	4	15	4	4	0	76	20	26
2008	Age - 25 - 29 years	60	21	7	7	2	0	2	83	10	42
2008	Age - 30 - 34 years	49	36	4	9	2	0	0	85	11	47
2008	Age - 35 - 39 years	57	27	4	8	4	0	0	84	12	49
2008	Age - 40 - 44 years	46	37	4	9	4	0	0	82	13	68
2008	Age - 45 - 49 years	57	25	6	11	2	0	0	82	12	65
2008	Age - 50 - 54 years	56	19	11	12	1	0	0	75	14	73
2008	Age - 55 - 59 years	66	29	0	2	2	0	0	95	5	41
2008	Age - 60 years and over	50	36	7	7	0	0	0	86	7	14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	46	33	21	0	0	0	0	79	0	13
2017	Age - 25 - 29 years	43	31	11	13	2	0	0	74	15	41
2017	Age - 30 - 34 years	48	24	12	6	10	0	0	72	16	46
2017	Age - 35 - 39 years	34	39	12	10	5	0	0	73	15	38
2017	Age - 40 - 44 years	28	49	6	14	3	0	0	77	17	35
2017	Age - 45 - 49 years	43	37	4	9	5	2	0	82	14	52
2017	Age - 50 - 54 years	39	45	1	14	1	0	0	83	15	62
2017	Age - 55 - 59 years	39	45	9	4	2	0	0	84	7	40
2017	Age - 60 years and over	56	25	10	0	9	0	0	81	9	21
2014	Age - 24 years and under	41	32	15	11	0	0	0	73	11	19
2014	Age - 25 - 29 years	35	45	2	18	0	0	0	80	18	37
2014	Age - 30 - 34 years	49	32	3	6	9	0	0	82	16	33
2014	Age - 35 - 39 years	36	39	4	15	6	0	0	75	21	52
2014	Age - 40 - 44 years	39	45	10	3	2	0	0	85	5	58
2014	Age - 45 - 49 years	46	32	5	13	3	0	0	78	17	78
2014	Age - 50 - 54 years	43	39	5	9	2	0	2	84	11	62
2014	Age - 55 - 59 years	44	39	4	7	6	0	0	83	13	46
2014	Age - 60 years and over	38	29	24	5	4	0	0	67	9	20
2011	Age - 24 years and under	64	36	0	0	0	0	0	100	0	20
2011	Age - 25 - 29 years	40	36	3	16	2	0	2	78	19	51
2011	Age - 30 - 34 years	34	44	2	14	6	0	0	78	20	53
2011	Age - 35 - 39 years	43	36	10	6	5	0	0	79	11	46
2011	Age - 40 - 44 years	44	38	6	8	4	0	0	82	13	73
2011	Age - 45 - 49 years	43	35	8	10	5	0	0	78	15	87
2011	Age - 50 - 54 years	45	28	12	5	8	0	1	75	13	75
2011	Age - 55 - 59 years	37	33	20	7	2	0	0	71	9	41
2011	Age - 60 years and over	51	21	14	14	0	0	0	72	14	14

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	55	37	0	0	7	0	0	93	7	13
2017	Age - 25 - 29 years	29	42	11	16	2	0	0	71	18	41
2017	Age - 30 - 34 years	36	35	6	17	7	0	0	71	24	46
2017	Age - 35 - 39 years	18	33	18	26	5	0	0	51	31	38
2017	Age - 40 - 44 years	29	26	22	7	16	0	0	54	23	35
2017	Age - 45 - 49 years	10	46	24	8	12	0	0	56	20	52
2017	Age - 50 - 54 years	30	37	12	10	11	0	0	67	21	62
2017	Age - 55 - 59 years	37	35	2	19	5	0	3	73	24	40
2017	Age - 60 years and over	52	35	4	9	0	0	0	87	9	21
2014	Age - 24 years and under	18	42	14	16	0	0	10	67	17	20
2014	Age - 25 - 29 years	28	37	8	17	9	0	0	65	26	37
2014	Age - 30 - 34 years	9	21	21	29	20	0	0	29	49	33
2014	Age - 35 - 39 years	8	28	19	21	25	0	0	35	46	52
2014	Age - 40 - 44 years	10	28	31	14	17	0	0	37	31	58
2014	Age - 45 - 49 years	19	35	12	16	17	0	0	54	33	79
2014	Age - 50 - 54 years	16	41	17	20	7	0	0	57	26	63
2014	Age - 55 - 59 years	27	25	11	26	10	0	0	52	37	45
2014	Age - 60 years and over	28	23	25	16	9	0	0	50	25	20
2011	Age - 24 years and under	61	35	0	0	4	0	0	96	4	21
2011	Age - 25 - 29 years	37	46	4	10	4	0	0	83	13	50
2011	Age - 30 - 34 years	27	38	2	21	10	0	2	67	31	53
2011	Age - 35 - 39 years	11	39	16	13	21	0	0	50	34	46
2011	Age - 40 - 44 years	20	30	17	13	17	0	3	51	31	73
2011	Age - 45 - 49 years	21	40	16	15	9	0	0	60	24	87
2011	Age - 50 - 54 years	28	32	16	10	9	1	4	63	20	76
2011	Age - 55 - 59 years	26	49	15	5	5	0	0	75	9	41
2011	Age - 60 years and over	39	35	8	6	0	0	12	84	7	14
2008	Age - 24 years and under	12	58	15	12	4	0	0	69	15	26
2008	Age - 25 - 29 years	19	37	9	19	14	0	2	57	33	43
2008	Age - 30 - 34 years	19	32	15	15	19	0	0	51	34	47
2008	Age - 35 - 39 years	18	43	10	14	12	0	2	63	27	49
2008	Age - 40 - 44 years	29	40	13	13	3	0	1	70	16	68
2008	Age - 45 - 49 years	31	38	9	15	6	0	0	69	22	65
2008	Age - 50 - 54 years	29	40	10	21	1	0	0	68	22	73
2008	Age - 55 - 59 years	32	41	15	5	7	0	0	73	12	41
2008	Age - 60 years and over	21	43	7	14	0	0	14	75	17	14

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	52	17	14	10	7	0	0	69	17	13
2017	Age - 25 - 29 years	34	47	12	4	2	0	0	81	7	41
2017	Age - 30 - 34 years	37	30	18	7	7	2	0	68	14	46
2017	Age - 35 - 39 years	34	39	7	14	5	0	0	73	20	38
2017	Age - 40 - 44 years	26	51	9	11	3	0	0	77	14	35
2017	Age - 45 - 49 years	42	45	10	2	2	0	0	86	4	52
2017	Age - 50 - 54 years	36	41	13	4	7	0	0	76	10	62
2017	Age - 55 - 59 years	48	32	8	10	2	0	0	80	12	40
2017	Age - 60 years and over	36	35	14	15	0	0	0	71	15	21
2014	Age - 24 years and under	50	26	18	0	6	0	0	76	6	20
2014	Age - 25 - 29 years	39	30	15	3	14	0	0	69	17	37
2014	Age - 30 - 34 years	28	45	12	9	6	0	0	73	15	33
2014	Age - 35 - 39 years	25	40	17	10	8	0	0	65	18	52
2014	Age - 40 - 44 years	20	43	23	7	6	2	0	64	13	58
2014	Age - 45 - 49 years	41	34	14	8	3	0	0	75	10	79
2014	Age - 50 - 54 years	37	47	11	3	3	0	0	83	6	63
2014	Age - 55 - 59 years	52	36	8	2	0	0	2	90	2	46
2014	Age - 60 years and over	52	31	12	5	0	0	0	84	5	20
2011	Age - 24 years and under	40	44	12	5	0	0	0	83	5	20
2011	Age - 25 - 29 years	55	25	6	10	3	0	2	82	13	51
2011	Age - 30 - 34 years	41	30	12	9	8	0	0	72	17	53
2011	Age - 35 - 39 years	29	42	16	11	2	0	0	71	13	46
2011	Age - 40 - 44 years	47	29	12	6	7	0	0	76	12	73
2011	Age - 45 - 49 years	46	26	17	7	4	0	0	72	11	87
2011	Age - 50 - 54 years	52	27	10	3	7	2	0	80	10	76
2011	Age - 55 - 59 years	39	51	8	3	0	0	0	90	3	41
2011	Age - 60 years and over	47	31	16	6	0	0	0	78	6	14
2008	Age - 24 years and under	15	38	19	19	8	0	0	54	27	26
2008	Age - 25 - 29 years	37	35	12	7	9	0	0	72	16	43
2008	Age - 30 - 34 years	32	45	9	15	0	0	0	77	15	47
2008	Age - 35 - 39 years	31	41	12	6	10	0	0	71	16	49
2008	Age - 40 - 44 years	46	34	10	4	6	0	0	79	10	68
2008	Age - 45 - 49 years	51	28	11	6	5	0	0	78	11	65
2008	Age - 50 - 54 years	43	31	15	8	3	0	0	74	11	72
2008	Age - 55 - 59 years	44	37	12	2	2	0	2	83	5	41
2008	Age - 60 years and over	43	43	7	0	7	0	0	86	7	14

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	44	25	0	24	0	7	0	74	26	13
2017	Age - 25 - 29 years	33	48	9	7	2	0	0	81	9	41
2017	Age - 30 - 34 years	44	38	5	9	4	0	0	82	14	45
2017	Age - 35 - 39 years	34	46	8	12	0	0	0	80	12	38
2017	Age - 40 - 44 years	33	52	9	5	0	0	0	86	5	35
2017	Age - 45 - 49 years	44	45	10	2	0	0	0	89	2	52
2017	Age - 50 - 54 years	37	46	8	4	5	0	0	83	9	62
2017	Age - 55 - 59 years	57	31	3	8	2	0	0	87	10	39
2017	Age - 60 years and over	58	32	4	5	0	0	0	91	5	21
2014	Age - 24 years and under	34	38	13	6	4	0	4	76	11	20
2014	Age - 25 - 29 years	41	41	7	6	5	0	0	82	11	37
2014	Age - 30 - 34 years	43	26	9	15	6	0	0	70	21	33
2014	Age - 35 - 39 years	35	40	6	8	11	0	0	75	19	52
2014	Age - 40 - 44 years	23	48	17	4	7	2	0	73	10	58
2014	Age - 45 - 49 years	46	34	10	6	4	0	0	80	10	79
2014	Age - 50 - 54 years	42	43	8	4	3	0	0	85	7	63
2014	Age - 55 - 59 years	56	36	6	2	0	0	0	92	2	46
2014	Age - 60 years and over	70	30	0	0	0	0	0	100	0	20
2011	Age - 24 years and under	27	70	0	4	0	0	0	96	4	21
2011	Age - 25 - 29 years	54	27	11	8	0	0	0	81	8	50
2011	Age - 30 - 34 years	44	37	8	5	6	0	0	81	11	53
2011	Age - 35 - 39 years	33	43	18	5	0	0	0	77	5	46
2011	Age - 40 - 44 years	52	34	4	2	7	0	0	86	10	73
2011	Age - 45 - 49 years	48	33	8	5	5	0	0	82	10	87
2011	Age - 50 - 54 years	53	32	6	2	6	0	0	85	8	76
2011	Age - 55 - 59 years	40	51	7	3	0	0	0	90	3	41
2011	Age - 60 years and over	62	30	8	0	0	0	0	92	0	14
2008	Age - 24 years and under	23	46	12	12	8	0	0	69	19	26
2008	Age - 25 - 29 years	40	33	12	14	2	0	0	72	16	43
2008	Age - 30 - 34 years	34	36	13	9	9	0	0	70	17	47
2008	Age - 35 - 39 years	41	35	8	12	4	0	0	76	16	49
2008	Age - 40 - 44 years	49	40	4	1	6	0	0	88	7	68
2008	Age - 45 - 49 years	58	28	5	5	3	0	2	88	8	65
2008	Age - 50 - 54 years	46	39	4	10	1	0	0	85	11	72
2008	Age - 55 - 59 years	51	39	7	0	2	0	0	90	2	41
2008	Age - 60 years and over	79	0	21	0	0	0	0	79	0	14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	61	39	0	0	0	0	0	100	0	13
2017	Age - 25 - 29 years	37	45	8	7	2	0	0	82	10	41
2017	Age - 30 - 34 years	47	31	7	13	2	0	0	78	15	46
2017	Age - 35 - 39 years	37	38	11	14	0	0	0	75	14	37
2017	Age - 40 - 44 years	40	43	7	3	7	0	0	83	10	35
2017	Age - 45 - 49 years	29	56	4	5	6	0	0	85	11	52
2017	Age - 50 - 54 years	37	47	6	7	3	0	0	84	10	61
2017	Age - 55 - 59 years	30	46	12	7	2	0	3	78	10	40
2017	Age - 60 years and over	77	18	4	0	0	0	0	96	0	21
2014	Age - 24 years and under	55	30	15	0	0	0	0	85	0	20
2014	Age - 25 - 29 years	34	55	8	3	0	0	0	90	3	37
2014	Age - 30 - 34 years	37	33	21	6	3	0	0	70	9	33
2014	Age - 35 - 39 years	26	46	10	17	2	0	0	72	18	52
2014	Age - 40 - 44 years	25	48	22	2	1	2	0	74	3	58
2014	Age - 45 - 49 years	38	39	9	11	2	0	0	78	13	79
2014	Age - 50 - 54 years	28	43	15	9	3	2	0	72	12	63
2014	Age - 55 - 59 years	32	50	13	0	6	0	0	81	6	46
2014	Age - 60 years and over	41	46	4	9	0	0	0	87	9	20

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	44	17	22	17	0	0	0	61	17	13
2017	Age - 25 - 29 years	45	26	14	10	3	3	0	72	13	41
2017	Age - 30 - 34 years	40	35	10	9	6	0	0	76	15	46
2017	Age - 35 - 39 years	39	38	10	8	5	0	0	77	13	38
2017	Age - 40 - 44 years	48	34	9	6	3	0	0	82	9	35
2017	Age - 45 - 49 years	39	29	12	13	6	0	0	69	19	52
2017	Age - 50 - 54 years	36	30	16	9	8	0	1	66	17	62
2017	Age - 55 - 59 years	30	50	12	5	2	0	0	80	7	40
2017	Age - 60 years and over	46	35	9	5	0	0	5	85	5	21
2014	Age - 24 years and under	46	36	14	0	0	0	4	86	0	20
2014	Age - 25 - 29 years	21	36	22	12	2	7	0	62	15	37
2014	Age - 30 - 34 years	24	36	23	12	6	0	0	60	18	33
2014	Age - 35 - 39 years	25	31	20	9	12	0	2	58	22	52
2014	Age - 40 - 44 years	21	40	21	11	3	2	2	64	14	58
2014	Age - 45 - 49 years	35	25	16	14	9	0	0	61	23	79
2014	Age - 50 - 54 years	29	29	21	8	9	2	2	61	17	63
2014	Age - 55 - 59 years	28	31	24	5	6	0	5	62	12	46
2014	Age - 60 years and over	42	34	21	3	0	0	0	76	3	20
2011	Age - 24 years and under	63	20	6	5	0	0	6	89	5	21
2011	Age - 25 - 29 years	35	38	23	2	0	2	0	75	2	50
2011	Age - 30 - 34 years	35	25	14	22	4	0	0	60	26	53
2011	Age - 35 - 39 years	30	31	16	15	6	3	0	62	22	46
2011	Age - 40 - 44 years	36	40	12	5	7	0	0	76	12	73
2011	Age - 45 - 49 years	35	32	15	8	7	0	2	69	16	87
2011	Age - 50 - 54 years	46	25	11	6	9	0	3	73	15	75
2011	Age - 55 - 59 years	20	37	26	5	7	3	3	60	12	41
2011	Age - 60 years and over	43	43	8	0	6	0	0	86	6	14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	15	33	0	14	0	38	24	23	13
2017	Age - 25 - 29 years	21	24	10	11	19	0	14	53	34	41
2017	Age - 30 - 34 years	35	11	6	18	14	4	12	55	38	46
2017	Age - 35 - 39 years	36	23	16	12	2	0	10	66	16	38
2017	Age - 40 - 44 years	34	28	6	8	9	0	15	73	20	35
2017	Age - 45 - 49 years	31	26	11	15	13	2	2	60	29	52
2017	Age - 50 - 54 years	35	23	13	3	10	2	14	69	15	62
2017	Age - 55 - 59 years	27	39	2	9	8	2	13	77	20	40
2017	Age - 60 years and over	37	19	30	0	0	0	14	65	0	21
2014	Age - 24 years and under	14	10	13	15	6	0	42	42	36	20
2014	Age - 25 - 29 years	29	14	14	5	26	5	8	49	35	37
2014	Age - 30 - 34 years	18	14	9	21	11	0	27	44	43	33
2014	Age - 35 - 39 years	31	22	10	10	16	0	12	60	29	51
2014	Age - 40 - 44 years	37	20	16	15	3	2	7	63	19	58
2014	Age - 45 - 49 years	28	26	9	14	12	1	10	61	28	79
2014	Age - 50 - 54 years	22	33	10	7	7	6	16	70	18	63
2014	Age - 55 - 59 years	24	21	8	4	7	0	35	70	18	45
2014	Age - 60 years and over	22	37	13	12	5	0	11	67	18	20
2011	Age - 24 years and under	25	21	5	4	0	6	39	84	8	21
2011	Age - 25 - 29 years	21	15	6	19	23	2	15	43	50	50
2011	Age - 30 - 34 years	29	17	16	12	17	2	7	51	32	53
2011	Age - 35 - 39 years	30	27	14	4	12	5	7	66	18	46
2011	Age - 40 - 44 years	28	28	14	8	8	5	8	65	19	73
2011	Age - 45 - 49 years	24	20	10	15	15	1	15	53	35	87
2011	Age - 50 - 54 years	28	20	8	4	12	3	25	66	23	75
2011	Age - 55 - 59 years	25	30	12	5	12	0	17	66	20	41
2011	Age - 60 years and over	22	13	22	14	0	6	23	50	20	14
2008	Age - 24 years and under	35	15	8	0	12	4	27	72	17	26
2008	Age - 25 - 29 years	14	12	9	12	37	5	12	31	58	43
2008	Age - 30 - 34 years	32	9	4	21	21	6	6	46	49	47
2008	Age - 35 - 39 years	29	16	8	12	22	4	8	51	40	49
2008	Age - 40 - 44 years	25	28	10	15	6	6	10	63	25	68
2008	Age - 45 - 49 years	31	26	11	11	8	0	14	66	21	65
2008	Age - 50 - 54 years	37	26	7	12	3	1	14	74	18	73
2008	Age - 55 - 59 years	49	20	5	5	7	0	15	80	14	41
2008	Age - 60 years and over	36	21	7	0	7	0	29	80	10	14

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	29	47	7	10	7	76	17	13
2017	Age - 25 - 29 years	24	49	16	9	2	73	11	41
2017	Age - 30 - 34 years	33	38	22	5	2	71	7	46
2017	Age - 35 - 39 years	27	55	7	6	6	81	12	38
2017	Age - 40 - 44 years	25	57	10	3	5	82	8	35
2017	Age - 45 - 49 years	30	55	8	2	4	86	6	52
2017	Age - 50 - 54 years	20	63	10	1	5	84	6	62
2017	Age - 55 - 59 years	45	37	12	4	2	82	7	40
2017	Age - 60 years and over	48	42	4	5	0	90	5	20
2014	Age - 24 years and under	10	46	39	4	0	56	4	20
2014	Age - 25 - 29 years	28	47	7	16	3	75	18	37
2014	Age - 30 - 34 years	30	37	18	15	0	68	15	33
2014	Age - 35 - 39 years	15	47	14	10	13	63	23	52
2014	Age - 40 - 44 years	16	45	22	9	8	60	18	58
2014	Age - 45 - 49 years	30	44	13	7	5	74	12	79
2014	Age - 50 - 54 years	31	45	13	9	3	75	11	63
2014	Age - 55 - 59 years	35	40	15	8	2	75	10	46
2014	Age - 60 years and over	44	47	5	4	0	91	4	20
2011	Age - 24 years and under	40	42	6	12	0	82	12	21
2011	Age - 25 - 29 years	34	54	2	10	0	88	10	50
2011	Age - 30 - 34 years	29	40	19	6	6	69	12	52
2011	Age - 35 - 39 years	25	34	19	13	8	59	21	46
2011	Age - 40 - 44 years	39	39	4	8	10	78	18	73
2011	Age - 45 - 49 years	37	35	19	4	4	73	8	87
2011	Age - 50 - 54 years	40	35	15	4	6	75	10	75
2011	Age - 55 - 59 years	34	48	10	5	3	83	8	41
2011	Age - 60 years and over	53	39	8	0	0	92	0	14
2008	Age - 24 years and under	40	36	20	4	0	76	4	25
2008	Age - 25 - 29 years	38	36	10	2	14	74	17	42
2008	Age - 30 - 34 years	21	49	13	11	6	70	17	47
2008	Age - 35 - 39 years	21	54	6	6	13	75	19	48
2008	Age - 40 - 44 years	40	42	9	4	4	82	9	67
2008	Age - 45 - 49 years	45	28	17	9	2	72	11	65
2008	Age - 50 - 54 years	41	33	12	10	4	74	14	73
2008	Age - 55 - 59 years	54	32	5	7	2	85	10	41
2008	Age - 60 years and over	69	15	8	8	0	85	8	13

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	36	26	7	31	0	0	0	62	31	13
2017	Age - 25 - 29 years	18	46	24	9	0	3	0	65	10	41
2017	Age - 30 - 34 years	41	29	12	14	5	0	0	70	18	46
2017	Age - 35 - 39 years	27	34	18	16	5	0	0	61	21	38
2017	Age - 40 - 44 years	16	43	12	17	12	0	0	59	29	35
2017	Age - 45 - 49 years	25	36	25	8	6	0	0	61	14	52
2017	Age - 50 - 54 years	19	39	15	12	15	0	0	58	27	62
2017	Age - 55 - 59 years	29	43	18	2	8	0	0	72	10	40
2017	Age - 60 years and over	51	17	21	5	5	0	0	68	11	21
2014	Age - 24 years and under	26	55	14	5	0	0	0	80	5	20
2014	Age - 25 - 29 years	17	49	13	13	8	0	0	66	21	37
2014	Age - 30 - 34 years	17	23	24	24	9	3	0	41	34	32
2014	Age - 35 - 39 years	18	33	8	18	23	0	0	51	41	52
2014	Age - 40 - 44 years	13	30	21	14	21	0	0	44	35	58
2014	Age - 45 - 49 years	28	33	8	19	12	0	0	60	31	79
2014	Age - 50 - 54 years	23	35	15	17	11	0	0	58	27	63
2014	Age - 55 - 59 years	24	47	12	8	6	0	2	73	14	46
2014	Age - 60 years and over	38	21	24	18	0	0	0	59	18	20
2011	Age - 24 years and under	65	18	5	8	4	0	0	83	12	21
2011	Age - 25 - 29 years	27	42	12	7	2	11	0	77	10	51
2011	Age - 30 - 34 years	13	47	22	11	6	2	0	61	17	53
2011	Age - 35 - 39 years	12	41	22	11	14	0	0	54	24	46
2011	Age - 40 - 44 years	26	38	12	8	16	0	0	64	24	73
2011	Age - 45 - 49 years	26	34	12	21	7	0	0	59	28	87
2011	Age - 50 - 54 years	33	27	16	11	11	2	0	61	23	75
2011	Age - 55 - 59 years	27	27	27	14	5	0	0	54	19	41
2011	Age - 60 years and over	55	32	0	7	6	0	0	87	13	14

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	36	50	7	0	7	0	86	7	13
2017	Age - 25 - 29 years	27	42	29	3	0	0	69	3	41
2017	Age - 30 - 34 years	40	33	14	9	2	0	74	12	46
2017	Age - 35 - 39 years	24	53	8	16	0	0	77	16	38
2017	Age - 40 - 44 years	22	46	20	3	6	3	70	10	35
2017	Age - 45 - 49 years	29	43	16	8	4	0	72	12	52
2017	Age - 50 - 54 years	30	38	16	8	8	0	68	16	62
2017	Age - 55 - 59 years	37	41	13	8	2	0	77	10	40
2017	Age - 60 years and over	58	33	9	0	0	0	91	0	21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	71	21	0	7	0	0	0	93	7	13
2017	Age - 25 - 29 years	40	44	9	2	5	0	0	84	7	41
2017	Age - 30 - 34 years	48	30	14	6	2	0	0	78	8	46
2017	Age - 35 - 39 years	31	61	0	8	0	0	0	92	8	38
2017	Age - 40 - 44 years	46	37	11	3	3	0	0	83	6	35
2017	Age - 45 - 49 years	37	48	4	7	5	0	0	85	11	52
2017	Age - 50 - 54 years	43	47	6	2	0	0	2	92	2	62
2017	Age - 55 - 59 years	48	38	12	2	0	0	0	86	2	40
2017	Age - 60 years and over	57	34	9	0	0	0	0	91	0	21
2014	Age - 24 years and under	43	30	27	0	0	0	0	73	0	20
2014	Age - 25 - 29 years	27	45	18	5	3	3	0	74	8	37
2014	Age - 30 - 34 years	34	45	18	3	0	0	0	79	3	33
2014	Age - 35 - 39 years	32	31	11	13	8	2	2	66	22	52
2014	Age - 40 - 44 years	27	43	16	9	6	0	0	70	15	58
2014	Age - 45 - 49 years	55	33	2	5	1	1	1	91	7	79
2014	Age - 50 - 54 years	33	48	13	4	2	0	0	81	7	63
2014	Age - 55 - 59 years	47	26	20	4	2	0	0	74	6	46
2014	Age - 60 years and over	56	40	4	0	0	0	0	96	0	20
2011	Age - 24 years and under	62	29	0	4	0	5	0	96	4	20
2011	Age - 25 - 29 years	47	44	5	2	0	2	0	93	2	51
2011	Age - 30 - 34 years	40	41	12	3	0	4	0	84	3	53
2011	Age - 35 - 39 years	22	42	22	8	6	0	0	64	14	46
2011	Age - 40 - 44 years	49	36	6	5	4	0	0	84	9	73
2011	Age - 45 - 49 years	41	45	8	4	1	1	0	86	5	87
2011	Age - 50 - 54 years	51	26	11	5	6	0	0	78	11	75
2011	Age - 55 - 59 years	54	31	10	5	0	0	0	85	5	41
2011	Age - 60 years and over	78	16	0	0	6	0	0	94	6	14
2008	Age - 24 years and under	46	42	8	4	0	0	0	88	4	26
2008	Age - 25 - 29 years	51	30	12	5	2	0	0	81	7	43
2008	Age - 30 - 34 years	38	38	17	4	0	2	0	78	4	47
2008	Age - 35 - 39 years	41	31	10	6	8	4	0	74	15	49
2008	Age - 40 - 44 years	44	35	9	7	1	3	0	82	9	68
2008	Age - 45 - 49 years	49	25	15	6	3	2	0	75	9	65
2008	Age - 50 - 54 years	52	30	7	4	5	1	0	83	10	73
2008	Age - 55 - 59 years	51	32	15	2	0	0	0	83	2	41
2008	Age - 60 years and over	54	31	15	0	0	0	0	85	0	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	47	7	15	24	7	54	31	13
2017	Age - 25 - 29 years	31	39	18	9	2	70	12	41
2017	Age - 30 - 34 years	40	30	16	8	5	71	13	46
2017	Age - 35 - 39 years	38	26	18	16	2	64	18	38
2017	Age - 40 - 44 years	22	47	10	6	15	70	21	35
2017	Age - 45 - 49 years	22	43	21	4	10	65	13	52
2017	Age - 50 - 54 years	27	34	10	11	18	61	29	62
2017	Age - 55 - 59 years	26	51	8	9	5	77	14	40
2017	Age - 60 years and over	41	33	15	5	5	74	11	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	47	39	14	0	0	0	0	86	0	13
2017	Age - 25 - 29 years	49	36	9	4	2	0	0	85	6	41
2017	Age - 30 - 34 years	49	35	9	2	2	0	2	86	5	46
2017	Age - 35 - 39 years	60	26	8	6	0	0	0	86	6	37
2017	Age - 40 - 44 years	54	37	3	0	5	0	0	92	5	35
2017	Age - 45 - 49 years	54	37	6	0	3	0	0	91	3	52
2017	Age - 50 - 54 years	60	38	0	0	2	0	0	98	2	62
2017	Age - 55 - 59 years	70	20	5	2	2	0	0	90	5	40
2017	Age - 60 years and over	75	21	4	0	0	0	0	96	0	21
2014	Age - 24 years and under	40	55	4	0	0	0	0	96	0	20
2014	Age - 25 - 29 years	59	26	13	2	0	0	0	85	2	37
2014	Age - 30 - 34 years	69	17	9	3	3	0	0	85	6	33
2014	Age - 35 - 39 years	58	25	8	8	1	0	0	83	9	52
2014	Age - 40 - 44 years	63	22	14	1	0	0	0	85	1	58
2014	Age - 45 - 49 years	75	20	2	1	1	0	0	95	3	79
2014	Age - 50 - 54 years	59	35	3	1	1	0	0	95	2	63
2014	Age - 55 - 59 years	59	37	2	0	0	0	2	98	0	46
2014	Age - 60 years and over	65	31	4	0	0	0	0	96	0	20
2011	Age - 24 years and under	67	28	5	0	0	0	0	95	0	21
2011	Age - 25 - 29 years	60	33	8	0	0	0	0	92	0	51
2011	Age - 30 - 34 years	49	34	12	4	2	0	0	83	5	53
2011	Age - 35 - 39 years	41	42	13	2	2	0	0	83	4	46
2011	Age - 40 - 44 years	70	19	8	1	2	0	0	89	3	73
2011	Age - 45 - 49 years	62	28	7	3	1	0	0	90	4	86
2011	Age - 50 - 54 years	66	24	6	2	1	1	0	90	4	76
2011	Age - 55 - 59 years	66	29	2	3	0	0	0	95	3	41
2011	Age - 60 years and over	84	16	0	0	0	0	0	100	0	14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	37	24	14	17	0	8	0	66	18	13
2017	Age - 25 - 29 years	33	40	15	7	4	0	0	73	12	41
2017	Age - 30 - 34 years	31	33	17	11	7	0	2	65	18	46
2017	Age - 35 - 39 years	18	47	12	18	5	0	0	65	23	37
2017	Age - 40 - 44 years	23	47	18	6	5	0	0	71	12	35
2017	Age - 45 - 49 years	25	42	17	8	8	0	0	67	16	52
2017	Age - 50 - 54 years	27	40	13	9	8	2	0	69	18	62
2017	Age - 55 - 59 years	38	33	12	10	7	0	0	71	17	40
2017	Age - 60 years and over	38	47	15	0	0	0	0	85	0	21
2014	Age - 24 years and under	30	32	18	16	4	0	0	62	20	20
2014	Age - 25 - 29 years	22	42	14	6	16	0	0	64	22	37
2014	Age - 30 - 34 years	11	44	18	11	12	3	0	57	24	33
2014	Age - 35 - 39 years	12	35	16	26	11	0	0	47	37	52
2014	Age - 40 - 44 years	7	43	19	20	11	0	0	50	31	58
2014	Age - 45 - 49 years	20	35	18	12	15	0	0	55	27	79
2014	Age - 50 - 54 years	15	37	25	12	9	2	0	53	21	63
2014	Age - 55 - 59 years	23	30	21	13	12	2	0	54	25	46
2014	Age - 60 years and over	35	43	14	0	9	0	0	78	9	20
2011	Age - 24 years and under	54	21	11	8	0	0	6	80	9	21
2011	Age - 25 - 29 years	24	50	10	12	0	4	0	77	12	51
2011	Age - 30 - 34 years	23	29	18	18	9	3	0	54	28	53
2011	Age - 35 - 39 years	25	28	19	14	12	0	3	54	27	46
2011	Age - 40 - 44 years	32	29	18	16	5	0	0	61	21	73
2011	Age - 45 - 49 years	24	43	12	10	11	0	0	67	21	87
2011	Age - 50 - 54 years	36	34	10	10	10	1	0	70	20	76
2011	Age - 55 - 59 years	29	29	20	14	7	0	0	59	21	41
2011	Age - 60 years and over	41	30	16	7	6	0	0	71	13	14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	37	8	10	17	0	8	62	29	13
2017	Age - 25 - 29 years	31	46	9	9	2	3	0	79	12	41
2017	Age - 30 - 34 years	35	26	19	15	2	0	2	63	18	46
2017	Age - 35 - 39 years	30	41	12	8	8	0	0	71	17	37
2017	Age - 40 - 44 years	30	29	21	12	8	0	0	59	20	35
2017	Age - 45 - 49 years	28	43	11	11	6	0	0	71	18	52
2017	Age - 50 - 54 years	36	23	16	12	11	2	0	60	23	62
2017	Age - 55 - 59 years	50	20	12	12	5	0	0	70	17	40
2017	Age - 60 years and over	47	39	9	0	5	0	0	86	5	21
2014	Age - 24 years and under	46	34	4	16	0	0	0	80	16	20
2014	Age - 25 - 29 years	30	38	15	9	3	0	5	72	13	37
2014	Age - 30 - 34 years	26	39	20	6	9	0	0	65	15	33
2014	Age - 35 - 39 years	18	31	22	17	12	0	0	48	29	52
2014	Age - 40 - 44 years	15	30	23	21	11	0	0	45	31	58
2014	Age - 45 - 49 years	33	25	22	8	13	0	0	58	21	79
2014	Age - 50 - 54 years	24	39	12	12	11	2	0	64	24	63
2014	Age - 55 - 59 years	27	31	17	11	10	2	2	61	22	46
2014	Age - 60 years and over	39	47	5	4	4	0	0	87	9	20

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	50	7	7	0	8	0	84	8	13
2017	Age - 25 - 29 years	28	40	18	10	2	0	3	70	12	41
2017	Age - 30 - 34 years	43	29	18	9	0	0	2	73	9	46
2017	Age - 35 - 39 years	33	43	11	6	8	0	0	76	13	37
2017	Age - 40 - 44 years	27	42	12	12	3	0	3	72	16	35
2017	Age - 45 - 49 years	23	41	20	10	6	0	0	64	16	52
2017	Age - 50 - 54 years	30	44	13	4	8	0	0	74	13	62
2017	Age - 55 - 59 years	36	34	12	12	5	0	0	70	18	40
2017	Age - 60 years and over	56	30	14	0	0	0	0	86	0	21
2014	Age - 24 years and under	52	18	20	10	0	0	0	70	10	20
2014	Age - 25 - 29 years	27	42	13	15	3	0	0	69	18	37
2014	Age - 30 - 34 years	21	39	28	6	6	0	0	60	12	33
2014	Age - 35 - 39 years	15	37	10	26	12	0	0	52	38	52
2014	Age - 40 - 44 years	6	47	20	15	11	0	0	53	26	58
2014	Age - 45 - 49 years	28	33	16	12	9	0	1	62	22	79
2014	Age - 50 - 54 years	25	31	18	16	9	0	0	56	26	63
2014	Age - 55 - 59 years	30	28	29	4	10	0	0	57	14	46
2014	Age - 60 years and over	38	46	5	12	0	0	0	84	12	20
2011	Age - 24 years and under	65	29	0	5	0	0	0	95	5	20
2011	Age - 25 - 29 years	54	26	8	9	0	4	0	82	10	51
2011	Age - 30 - 34 years	37	42	12	7	2	0	0	79	9	53
2011	Age - 35 - 39 years	26	39	14	8	13	0	0	65	21	46
2011	Age - 40 - 44 years	42	31	12	7	6	2	0	74	13	73
2011	Age - 45 - 49 years	37	34	13	15	1	0	0	71	16	87
2011	Age - 50 - 54 years	35	35	18	8	4	0	0	70	12	74
2011	Age - 55 - 59 years	37	46	12	5	0	0	0	83	5	41
2011	Age - 60 years and over	59	27	6	8	0	0	0	86	8	14

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	29	31	24	10	7	0	59	17	13
2017	Age - 25 - 29 years	34	49	10	4	2	0	83	7	41
2017	Age - 30 - 34 years	47	42	5	5	0	2	91	5	46
2017	Age - 35 - 39 years	40	44	4	9	3	0	84	12	37
2017	Age - 40 - 44 years	37	52	6	0	5	0	88	5	35
2017	Age - 45 - 49 years	36	54	4	2	2	2	92	4	51
2017	Age - 50 - 54 years	37	48	6	6	3	0	85	9	62
2017	Age - 55 - 59 years	50	34	14	0	2	0	84	2	40
2017	Age - 60 years and over	70	22	9	0	0	0	91	0	21
2014	Age - 24 years and under	46	34	10	10	0	0	80	10	20
2014	Age - 25 - 29 years	39	39	16	6	0	0	78	6	37
2014	Age - 30 - 34 years	26	53	10	11	0	0	79	11	33
2014	Age - 35 - 39 years	25	47	6	17	4	0	72	21	52
2014	Age - 40 - 44 years	20	51	15	6	8	0	72	14	58
2014	Age - 45 - 49 years	41	38	9	7	5	0	79	12	79
2014	Age - 50 - 54 years	35	49	10	5	1	0	84	6	63
2014	Age - 55 - 59 years	50	35	9	4	0	2	87	4	46
2014	Age - 60 years and over	53	39	9	0	0	0	91	0	20
2011	Age - 24 years and under	59	33	5	4	0	0	92	4	21
2011	Age - 25 - 29 years	45	43	7	4	0	0	89	4	50
2011	Age - 30 - 34 years	31	47	10	8	4	0	78	12	53
2011	Age - 35 - 39 years	29	41	19	9	2	0	70	11	46
2011	Age - 40 - 44 years	48	33	8	6	6	0	81	11	73
2011	Age - 45 - 49 years	39	42	13	5	1	0	81	6	87
2011	Age - 50 - 54 years	42	41	7	5	5	0	83	10	75
2011	Age - 55 - 59 years	46	43	5	3	3	0	90	5	41
2011	Age - 60 years and over	47	45	8	0	0	0	92	0	14
2008	Age - 24 years and under	42	38	15	4	0	0	81	4	26
2008	Age - 25 - 29 years	33	48	5	7	7	0	81	14	42
2008	Age - 30 - 34 years	26	51	13	9	2	0	77	11	47
2008	Age - 35 - 39 years	31	49	4	12	4	0	80	16	49
2008	Age - 40 - 44 years	44	37	7	7	4	0	81	12	68
2008	Age - 45 - 49 years	43	38	12	6	0	0	82	6	65
2008	Age - 50 - 54 years	42	40	10	7	1	0	82	8	73
2008	Age - 55 - 59 years	54	37	2	7	0	0	90	7	41
2008	Age - 60 years and over	62	31	8	0	0	0	92	0	13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	41	17	0	0	0	0	83	0	13
2017	Age - 25 - 29 years	32	38	19	2	6	3	0	72	8	41
2017	Age - 30 - 34 years	43	34	21	0	0	0	2	79	0	46
2017	Age - 35 - 39 years	28	43	19	9	0	0	0	72	9	38
2017	Age - 40 - 44 years	34	28	17	9	9	0	3	64	19	35
2017	Age - 45 - 49 years	26	41	13	10	8	0	2	68	19	52
2017	Age - 50 - 54 years	37	37	13	8	5	0	0	74	13	61
2017	Age - 55 - 59 years	50	28	8	10	2	0	2	80	12	40
2017	Age - 60 years and over	46	31	18	0	4	0	0	78	4	21
2014	Age - 24 years and under	54	30	10	6	0	0	0	85	6	20
2014	Age - 25 - 29 years	44	20	23	9	4	0	0	64	13	37
2014	Age - 30 - 34 years	48	26	20	2	3	0	0	74	5	32
2014	Age - 35 - 39 years	24	34	25	7	9	0	0	59	16	52
2014	Age - 40 - 44 years	34	30	19	10	7	0	0	64	17	58
2014	Age - 45 - 49 years	29	36	20	8	7	0	0	65	15	79
2014	Age - 50 - 54 years	35	37	20	4	4	0	0	72	8	63
2014	Age - 55 - 59 years	43	36	9	6	4	0	2	81	10	46
2014	Age - 60 years and over	43	25	24	3	4	0	0	69	7	20
2011	Age - 24 years and under	63	27	4	0	6	0	0	90	6	21
2011	Age - 25 - 29 years	39	35	11	8	2	5	0	78	11	50
2011	Age - 30 - 34 years	32	40	20	6	0	2	0	74	7	53
2011	Age - 35 - 39 years	35	36	18	7	0	0	3	74	7	46
2011	Age - 40 - 44 years	36	35	18	8	4	0	0	71	12	73
2011	Age - 45 - 49 years	30	42	17	8	3	0	0	73	11	86
2011	Age - 50 - 54 years	37	35	10	10	6	0	2	73	16	76
2011	Age - 55 - 59 years	30	42	23	5	0	0	0	72	5	41
2011	Age - 60 years and over	60	26	6	8	0	0	0	86	8	14
2008	Age - 24 years and under	31	35	19	15	0	0	0	65	15	26
2008	Age - 25 - 29 years	37	19	23	16	5	0	0	56	21	43
2008	Age - 30 - 34 years	17	38	21	15	6	0	2	57	22	47
2008	Age - 35 - 39 years	24	31	22	12	10	0	0	55	22	49
2008	Age - 40 - 44 years	22	29	28	16	4	0	0	51	21	68
2008	Age - 45 - 49 years	26	40	23	6	2	2	2	68	8	65
2008	Age - 50 - 54 years	34	26	18	12	7	1	1	62	20	73
2008	Age - 55 - 59 years	32	39	15	10	5	0	0	71	15	41
2008	Age - 60 years and over	21	57	7	14	0	0	0	79	14	14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	7	17	38	14	8	8	63	17	13
2017	Age - 25 - 29 years	4	15	27	30	14	2	7	49	21	41
2017	Age - 30 - 34 years	9	11	21	31	17	4	7	54	22	46
2017	Age - 35 - 39 years	15	23	34	19	8	0	0	27	38	38
2017	Age - 40 - 44 years	9	23	33	25	3	3	3	30	34	35
2017	Age - 45 - 49 years	19	23	28	16	7	0	7	25	46	51
2017	Age - 50 - 54 years	13	18	44	14	7	0	5	22	32	62
2017	Age - 55 - 59 years	9	16	40	12	17	0	7	31	27	39
2017	Age - 60 years and over	9	23	55	5	8	0	0	13	32	21
2014	Age - 24 years and under	5	31	24	18	22	0	0	40	36	20
2014	Age - 25 - 29 years	9	17	26	18	19	5	6	42	29	37
2014	Age - 30 - 34 years	12	22	37	13	11	0	6	26	36	33
2014	Age - 35 - 39 years	17	28	42	6	6	2	0	12	46	52
2014	Age - 40 - 44 years	20	22	35	18	3	0	2	22	42	58
2014	Age - 45 - 49 years	11	25	39	14	6	0	5	21	38	79
2014	Age - 50 - 54 years	15	22	24	20	10	0	9	34	40	63
2014	Age - 55 - 59 years	2	17	49	15	9	6	2	26	20	46
2014	Age - 60 years and over	4	20	21	41	14	0	0	55	24	20
2011	Age - 24 years and under	0	18	17	25	41	0	0	65	18	21
2011	Age - 25 - 29 years	4	12	21	32	19	8	5	59	18	51
2011	Age - 30 - 34 years	9	17	27	32	10	0	4	44	28	53
2011	Age - 35 - 39 years	8	26	31	16	13	0	5	31	36	46
2011	Age - 40 - 44 years	8	21	40	13	10	3	4	25	31	72
2011	Age - 45 - 49 years	12	33	25	19	8	0	3	28	46	86
2011	Age - 50 - 54 years	13	14	32	29	5	0	8	36	29	76
2011	Age - 55 - 59 years	9	20	37	23	5	2	5	30	31	41
2011	Age - 60 years and over	6	14	27	38	0	0	15	44	24	14
2008	Age - 24 years and under	4	27	19	38	8	0	4	48	32	26
2008	Age - 25 - 29 years	7	14	28	28	16	0	7	48	23	43
2008	Age - 30 - 34 years	13	15	37	17	13	4	0	32	30	46
2008	Age - 35 - 39 years	6	31	41	14	8	0	0	22	37	49
2008	Age - 40 - 44 years	4	26	40	18	10	0	1	28	31	68
2008	Age - 45 - 49 years	15	29	26	15	8	3	3	25	48	65
2008	Age - 50 - 54 years	10	26	31	21	13	0	0	33	36	72
2008	Age - 55 - 59 years	3	38	38	5	8	3	8	14	44	40
2008	Age - 60 years and over	0	29	29	21	7	0	14	33	33	14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	7	5	26	22	15	16	71	21	13
2017	Age - 25 - 29 years	11	15	18	10	29	5	11	47	31	41
2017	Age - 30 - 34 years	9	19	19	22	24	2	6	49	30	46
2017	Age - 35 - 39 years	15	16	34	24	9	3	0	33	31	38
2017	Age - 40 - 44 years	3	21	39	20	8	6	3	31	26	35
2017	Age - 45 - 49 years	8	24	39	13	8	4	4	22	35	52
2017	Age - 50 - 54 years	18	20	32	19	3	1	6	24	41	62
2017	Age - 55 - 59 years	7	19	31	22	10	2	8	36	29	39
2017	Age - 60 years and over	4	20	25	37	9	0	4	48	26	20
2014	Age - 24 years and under	10	10	31	33	16	0	0	49	20	20
2014	Age - 25 - 29 years	14	10	13	33	16	9	6	57	28	37
2014	Age - 30 - 34 years	15	34	14	20	11	0	6	33	52	33
2014	Age - 35 - 39 years	24	16	27	21	6	2	4	29	42	52
2014	Age - 40 - 44 years	20	21	35	13	5	5	2	19	44	58
2014	Age - 45 - 49 years	14	20	29	22	6	0	10	30	37	79
2014	Age - 50 - 54 years	8	23	28	16	12	9	3	32	35	62
2014	Age - 55 - 59 years	8	26	28	12	11	8	7	27	39	46
2014	Age - 60 years and over	0	17	41	3	23	4	12	31	20	20
2011	Age - 24 years and under	0	7	24	6	63	0	0	69	7	21
2011	Age - 25 - 29 years	2	8	26	23	28	6	6	58	11	51
2011	Age - 30 - 34 years	5	15	12	38	20	4	7	65	22	53
2011	Age - 35 - 39 years	6	37	21	13	14	4	5	29	48	46
2011	Age - 40 - 44 years	8	20	29	23	9	5	7	35	32	72
2011	Age - 45 - 49 years	13	33	21	13	11	2	7	26	50	86
2011	Age - 50 - 54 years	11	17	24	23	15	3	8	42	32	76
2011	Age - 55 - 59 years	5	25	31	18	10	7	5	32	33	41
2011	Age - 60 years and over	0	7	20	31	8	0	34	59	11	14
2008	Age - 24 years and under	4	15	23	35	19	4	0	56	20	26
2008	Age - 25 - 29 years	14	14	7	33	21	0	12	61	32	43
2008	Age - 30 - 34 years	15	26	22	13	17	2	4	33	44	46
2008	Age - 35 - 39 years	18	27	20	22	8	2	2	32	47	49
2008	Age - 40 - 44 years	13	37	25	15	6	1	3	22	52	68
2008	Age - 45 - 49 years	17	20	30	19	6	3	5	27	41	64
2008	Age - 50 - 54 years	22	19	27	15	14	1	1	30	42	73
2008	Age - 55 - 59 years	5	36	26	21	5	0	8	28	44	39
2008	Age - 60 years and over	14	43	14	7	14	0	7	23	62	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	0	8	26	35	8	15	80	9	13
2017	Age - 25 - 29 years	2	9	13	23	32	3	18	70	14	41
2017	Age - 30 - 34 years	18	11	23	16	18	5	10	39	34	46
2017	Age - 35 - 39 years	8	24	32	26	11	0	0	36	31	38
2017	Age - 40 - 44 years	6	22	26	13	17	3	14	36	33	35
2017	Age - 45 - 49 years	9	17	26	25	13	0	10	42	28	51
2017	Age - 50 - 54 years	11	30	28	22	5	0	5	28	43	62
2017	Age - 55 - 59 years	5	22	31	20	16	0	7	38	28	39
2017	Age - 60 years and over	0	28	35	22	9	0	6	33	30	20
2014	Age - 24 years and under	10	14	19	33	20	0	4	56	25	20
2014	Age - 25 - 29 years	17	7	26	15	20	7	8	41	29	37
2014	Age - 30 - 34 years	18	13	16	23	14	5	12	44	37	33
2014	Age - 35 - 39 years	20	24	23	22	6	4	0	30	46	52
2014	Age - 40 - 44 years	19	17	26	26	8	0	4	35	38	58
2014	Age - 45 - 49 years	15	27	23	22	5	1	6	30	46	79
2014	Age - 50 - 54 years	11	26	22	10	15	8	8	30	44	63
2014	Age - 55 - 59 years	14	21	29	15	8	6	8	27	40	45
2014	Age - 60 years and over	7	30	9	27	23	0	4	52	39	20
2011	Age - 24 years and under	0	14	5	17	55	9	0	79	16	21
2011	Age - 25 - 29 years	8	15	14	21	24	3	13	55	28	51
2011	Age - 30 - 34 years	11	13	31	23	12	4	6	39	27	53
2011	Age - 35 - 39 years	18	20	28	12	10	5	7	25	43	46
2011	Age - 40 - 44 years	13	11	30	21	14	3	9	40	27	73
2011	Age - 45 - 49 years	18	24	22	18	8	1	8	29	46	86
2011	Age - 50 - 54 years	15	15	30	17	10	3	9	31	35	76
2011	Age - 55 - 59 years	16	29	23	7	3	5	17	13	58	41
2011	Age - 60 years and over	13	17	34	8	0	0	28	11	42	14
2008	Age - 24 years and under	4	15	27	38	12	4	0	52	20	26
2008	Age - 25 - 29 years	7	9	26	21	21	2	14	50	19	43
2008	Age - 30 - 34 years	11	13	39	9	15	7	7	28	28	46
2008	Age - 35 - 39 years	14	14	37	22	8	4	0	32	30	49
2008	Age - 40 - 44 years	9	28	28	18	13	1	3	32	38	68
2008	Age - 45 - 49 years	17	29	22	15	8	5	5	25	51	65
2008	Age - 50 - 54 years	21	22	34	14	7	1	1	21	44	73
2008	Age - 55 - 59 years	5	30	33	18	10	0	5	29	37	40
2008	Age - 60 years and over	0	29	21	21	14	0	14	42	33	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	0	24	10	44	0	15	63	8	13
2017	Age - 25 - 29 years	2	6	19	37	26	0	10	70	8	41
2017	Age - 30 - 34 years	7	4	28	33	17	2	10	56	13	46
2017	Age - 35 - 39 years	5	11	44	31	8	0	3	39	16	37
2017	Age - 40 - 44 years	3	11	27	26	26	0	6	56	16	34
2017	Age - 45 - 49 years	11	10	33	25	14	0	6	42	23	51
2017	Age - 50 - 54 years	9	16	37	28	6	2	2	35	26	62
2017	Age - 55 - 59 years	5	10	22	38	21	0	5	62	15	39
2017	Age - 60 years and over	0	22	38	16	19	0	6	37	23	20
2014	Age - 24 years and under	10	0	5	50	26	4	4	84	11	20
2014	Age - 25 - 29 years	11	2	21	30	25	5	6	62	14	37
2014	Age - 30 - 34 years	14	9	24	26	24	0	3	52	23	33
2014	Age - 35 - 39 years	15	13	28	29	14	0	0	43	29	51
2014	Age - 40 - 44 years	8	14	35	32	9	0	2	42	22	57
2014	Age - 45 - 49 years	12	20	25	33	6	0	4	41	33	79
2014	Age - 50 - 54 years	8	21	29	23	14	0	5	39	30	61
2014	Age - 55 - 59 years	2	17	31	33	8	8	2	45	21	46
2014	Age - 60 years and over	0	14	34	25	27	0	0	52	14	20
2011	Age - 24 years and under	0	0	11	19	70	0	0	89	0	21
2011	Age - 25 - 29 years	2	7	23	33	27	6	2	65	10	50
2011	Age - 30 - 34 years	3	13	25	32	23	2	2	57	17	53
2011	Age - 35 - 39 years	4	14	31	29	15	0	7	47	20	45
2011	Age - 40 - 44 years	7	8	31	29	14	1	10	48	17	73
2011	Age - 45 - 49 years	4	23	29	25	13	1	5	41	29	86
2011	Age - 50 - 54 years	9	11	28	29	17	1	5	49	21	76
2011	Age - 55 - 59 years	5	12	39	28	10	0	7	40	18	41
2011	Age - 60 years and over	0	6	36	24	0	0	34	36	9	14
2008	Age - 24 years and under	4	8	23	31	31	0	4	64	12	26
2008	Age - 25 - 29 years	9	9	23	28	26	0	5	56	20	43
2008	Age - 30 - 34 years	9	13	29	24	18	4	2	45	24	45
2008	Age - 35 - 39 years	8	12	37	31	12	0	0	43	20	49
2008	Age - 40 - 44 years	4	15	34	28	19	0	0	47	19	68
2008	Age - 45 - 49 years	9	22	27	23	13	3	3	38	33	64
2008	Age - 50 - 54 years	10	19	26	31	13	0	1	44	30	72
2008	Age - 55 - 59 years	2	20	37	24	10	2	5	37	24	41
2008	Age - 60 years and over	0	14	36	21	21	0	7	46	15	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	7	22	17	15	16	15	47	21	13
2017	Age - 25 - 29 years	11	22	20	17	17	3	10	39	38	41
2017	Age - 30 - 34 years	21	20	22	12	16	0	8	31	45	46
2017	Age - 35 - 39 years	17	31	31	5	16	0	0	21	48	38
2017	Age - 40 - 44 years	7	37	29	6	14	6	3	21	48	35
2017	Age - 45 - 49 years	38	25	21	6	11	0	0	16	62	51
2017	Age - 50 - 54 years	17	36	29	10	3	0	5	14	56	62
2017	Age - 55 - 59 years	19	35	17	13	13	0	2	26	56	39
2017	Age - 60 years and over	20	30	27	17	0	0	6	18	53	20
2014	Age - 24 years and under	11	26	24	14	20	0	4	36	39	20
2014	Age - 25 - 29 years	22	12	29	12	15	5	6	30	38	37
2014	Age - 30 - 34 years	25	24	23	14	8	0	6	24	52	33
2014	Age - 35 - 39 years	50	16	19	10	2	0	2	13	68	52
2014	Age - 40 - 44 years	24	30	24	15	4	0	4	19	56	58
2014	Age - 45 - 49 years	26	36	22	11	4	0	1	15	63	78
2014	Age - 50 - 54 years	24	21	18	16	12	2	7	31	49	63
2014	Age - 55 - 59 years	13	29	15	16	10	4	12	31	51	46
2014	Age - 60 years and over	20	18	27	20	14	0	0	34	39	20
2011	Age - 24 years and under	0	4	19	11	63	0	4	76	4	21
2011	Age - 25 - 29 years	6	11	33	22	19	6	3	45	18	51
2011	Age - 30 - 34 years	5	21	30	23	15	0	5	40	28	53
2011	Age - 35 - 39 years	17	22	19	26	9	0	5	37	42	46
2011	Age - 40 - 44 years	12	23	28	14	11	1	10	29	39	73
2011	Age - 45 - 49 years	20	25	18	19	14	0	4	34	47	86
2011	Age - 50 - 54 years	9	28	24	12	14	4	10	29	43	76
2011	Age - 55 - 59 years	12	19	43	16	8	0	2	25	32	40
2011	Age - 60 years and over	0	21	27	14	8	0	29	31	30	14
2008	Age - 24 years and under	8	23	12	35	19	0	4	56	32	26
2008	Age - 25 - 29 years	19	16	21	16	19	0	9	38	38	43
2008	Age - 30 - 34 years	28	30	13	11	15	2	0	27	60	46
2008	Age - 35 - 39 years	22	27	22	12	16	0	0	29	49	49
2008	Age - 40 - 44 years	25	16	34	16	6	1	1	23	42	68
2008	Age - 45 - 49 years	20	23	25	15	11	2	5	28	46	65
2008	Age - 50 - 54 years	22	26	19	18	14	0	1	32	49	73
2008	Age - 55 - 59 years	18	35	25	10	8	0	5	18	55	40
2008	Age - 60 years and over	7	21	29	14	21	0	7	38	31	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	15	17	7	31	8	15	49	29	13
2017	Age - 25 - 29 years	12	17	20	7	28	8	8	42	35	40
2017	Age - 30 - 34 years	12	13	23	17	15	11	8	40	31	45
2017	Age - 35 - 39 years	18	24	29	18	11	0	0	29	42	38
2017	Age - 40 - 44 years	9	15	34	18	11	5	9	33	28	35
2017	Age - 45 - 49 years	20	25	22	17	12	4	0	30	47	51
2017	Age - 50 - 54 years	20	17	30	19	3	2	8	25	41	62
2017	Age - 55 - 59 years	22	15	28	13	18	0	5	32	38	39
2017	Age - 60 years and over	4	22	28	30	10	0	6	42	28	20
2014	Age - 24 years and under	8	24	15	20	16	0	16	43	39	20
2014	Age - 25 - 29 years	11	10	18	13	16	8	24	42	31	37
2014	Age - 30 - 34 years	15	23	23	18	14	0	8	34	41	33
2014	Age - 35 - 39 years	15	26	24	23	8	2	2	32	43	52
2014	Age - 40 - 44 years	12	22	33	23	6	0	5	30	36	58
2014	Age - 45 - 49 years	10	13	35	24	8	3	7	35	26	78
2014	Age - 50 - 54 years	7	21	21	22	19	5	3	46	31	63
2014	Age - 55 - 59 years	19	16	17	17	10	4	18	34	45	46
2014	Age - 60 years and over	4	21	31	14	14	0	16	33	30	20
2011	Age - 24 years and under	0	4	13	14	59	4	6	81	4	21
2011	Age - 25 - 29 years	4	7	21	23	27	10	9	61	14	51
2011	Age - 30 - 34 years	7	10	21	26	19	5	12	54	20	53
2011	Age - 35 - 39 years	20	17	23	21	12	0	7	35	40	46
2011	Age - 40 - 44 years	3	19	26	26	11	6	10	44	25	73
2011	Age - 45 - 49 years	16	22	26	21	10	1	3	33	40	86
2011	Age - 50 - 54 years	11	10	25	21	14	5	14	43	26	76
2011	Age - 55 - 59 years	15	31	24	19	5	0	5	26	49	41
2011	Age - 60 years and over	8	6	21	32	7	6	20	53	19	14
2008	Age - 24 years and under	4	35	8	23	12	8	12	43	48	26
2008	Age - 25 - 29 years	16	7	19	16	21	2	19	47	29	43
2008	Age - 30 - 34 years	20	22	28	11	11	4	4	24	45	46
2008	Age - 35 - 39 years	23	31	25	8	8	2	2	17	57	48
2008	Age - 40 - 44 years	16	25	37	15	3	4	0	18	43	68
2008	Age - 45 - 49 years	22	18	25	17	9	6	3	29	44	65
2008	Age - 50 - 54 years	16	30	23	18	8	1	3	27	49	73
2008	Age - 55 - 59 years	28	23	20	15	10	0	5	26	53	40
2008	Age - 60 years and over	14	29	29	7	7	0	14	17	50	14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	17	10	0	45	13	8	57	31	13
2017	Age - 25 - 29 years	4	2	26	24	25	5	13	61	7	40
2017	Age - 30 - 34 years	14	4	37	11	19	5	9	35	22	46
2017	Age - 35 - 39 years	10	26	35	10	13	3	2	25	38	38
2017	Age - 40 - 44 years	12	22	22	14	23	3	3	40	36	35
2017	Age - 45 - 49 years	17	15	25	23	13	4	2	38	35	51
2017	Age - 50 - 54 years	12	30	31	19	4	2	3	24	43	62
2017	Age - 55 - 59 years	16	17	22	25	14	0	7	41	35	40
2017	Age - 60 years and over	5	20	40	25	4	0	6	31	26	20
2014	Age - 24 years and under	10	23	20	28	16	0	4	46	34	20
2014	Age - 25 - 29 years	12	8	15	19	14	14	17	48	29	37
2014	Age - 30 - 34 years	15	33	16	6	14	11	6	24	57	33
2014	Age - 35 - 39 years	24	25	27	14	8	0	2	23	49	52
2014	Age - 40 - 44 years	19	16	29	25	7	2	2	34	36	58
2014	Age - 45 - 49 years	10	28	37	15	4	1	5	20	40	78
2014	Age - 50 - 54 years	7	28	27	16	8	5	9	28	41	63
2014	Age - 55 - 59 years	9	24	41	4	8	8	7	13	39	46
2014	Age - 60 years and over	19	5	33	14	14	0	16	33	28	20

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	69	14	0	8	8	0	0	84	16	13
2017	Age - 25 - 29 years	60	31	4	5	0	0	0	91	5	41
2017	Age - 30 - 34 years	60	22	9	3	2	0	4	85	5	46
2017	Age - 35 - 39 years	47	36	6	3	0	3	5	90	3	38
2017	Age - 40 - 44 years	60	15	11	14	0	0	0	75	14	35
2017	Age - 45 - 49 years	51	32	9	4	2	0	2	85	6	52
2017	Age - 50 - 54 years	59	25	7	5	1	0	2	86	7	62
2017	Age - 55 - 59 years	64	19	5	2	5	0	5	87	8	39
2017	Age - 60 years and over	86	0	14	0	0	0	0	86	0	21
2014	Age - 24 years and under	67	19	10	0	4	0	0	86	4	20
2014	Age - 25 - 29 years	51	28	5	12	3	0	2	80	15	37
2014	Age - 30 - 34 years	52	31	0	8	0	0	8	91	9	33
2014	Age - 35 - 39 years	68	22	2	7	2	0	0	89	9	52
2014	Age - 40 - 44 years	62	29	4	3	0	2	0	93	3	58
2014	Age - 45 - 49 years	54	24	7	8	3	0	4	81	12	78
2014	Age - 50 - 54 years	61	17	7	4	5	0	7	83	10	63
2014	Age - 55 - 59 years	55	17	11	11	2	0	4	75	14	46
2014	Age - 60 years and over	66	16	13	4	0	0	0	82	4	20
2011	Age - 24 years and under	71	23	0	6	0	0	0	94	6	20
2011	Age - 25 - 29 years	64	24	8	4	0	0	0	88	4	51
2011	Age - 30 - 34 years	60	24	7	5	0	3	2	87	6	53
2011	Age - 35 - 39 years	50	27	15	6	2	0	0	77	8	46
2011	Age - 40 - 44 years	71	19	1	5	0	0	3	93	5	73
2011	Age - 45 - 49 years	54	23	9	8	6	0	1	77	13	87
2011	Age - 50 - 54 years	62	22	3	7	6	0	0	84	13	75
2011	Age - 55 - 59 years	53	28	7	12	0	0	0	81	12	41
2011	Age - 60 years and over	80	20	0	0	0	0	0	100	0	14
2008	Age - 24 years and under	69	19	0	4	0	0	8	96	4	26
2008	Age - 25 - 29 years	49	30	2	9	5	0	5	83	15	43
2008	Age - 30 - 34 years	49	21	11	9	0	0	11	79	10	47
2008	Age - 35 - 39 years	65	16	4	8	4	0	2	83	13	49
2008	Age - 40 - 44 years	49	37	7	6	1	0	0	85	7	68
2008	Age - 45 - 49 years	51	22	6	6	11	0	5	76	18	65
2008	Age - 50 - 54 years	54	31	8	4	3	0	0	85	7	71
2008	Age - 55 - 59 years	68	18	0	10	0	0	5	89	11	40
2008	Age - 60 years and over	43	50	7	0	0	0	0	93	0	14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	22	7	19	7	8	8	60	32	13
2017	Age - 25 - 29 years	13	36	23	2	0	11	14	66	3	41
2017	Age - 30 - 34 years	24	20	12	21	13	4	6	49	38	46
2017	Age - 35 - 39 years	17	25	18	17	13	6	5	47	33	38
2017	Age - 40 - 44 years	17	29	24	12	13	0	6	49	26	35
2017	Age - 45 - 49 years	9	39	22	12	8	5	4	53	22	52
2017	Age - 50 - 54 years	16	29	17	15	16	4	3	48	33	62
2017	Age - 55 - 59 years	32	27	18	12	6	0	5	62	19	38
2017	Age - 60 years and over	33	23	29	10	5	0	0	56	15	21
2014	Age - 24 years and under	45	21	30	0	4	0	0	66	4	20
2014	Age - 25 - 29 years	23	30	21	5	9	9	2	60	17	37
2014	Age - 30 - 34 years	18	27	11	21	15	5	3	49	39	33
2014	Age - 35 - 39 years	13	33	20	12	16	4	3	49	29	52
2014	Age - 40 - 44 years	13	21	33	8	20	4	3	36	29	58
2014	Age - 45 - 49 years	20	25	25	14	11	2	2	48	26	79
2014	Age - 50 - 54 years	24	22	14	15	13	5	7	52	32	63
2014	Age - 55 - 59 years	25	34	11	10	14	2	3	63	25	45
2014	Age - 60 years and over	29	40	9	9	9	4	0	72	18	20

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	44	32	10	7	7	0	0	76	14	13
2017	Age - 25 - 29 years	42	49	4	5	0	0	0	91	5	41
2017	Age - 30 - 34 years	37	37	7	15	0	3	2	77	16	46
2017	Age - 35 - 39 years	33	24	19	6	18	0	0	57	24	38
2017	Age - 40 - 44 years	37	34	12	5	12	0	0	71	18	35
2017	Age - 45 - 49 years	40	34	14	4	8	0	0	74	12	52
2017	Age - 50 - 54 years	34	31	10	14	10	0	2	67	24	61
2017	Age - 55 - 59 years	39	41	8	5	6	0	2	81	11	39
2017	Age - 60 years and over	55	26	9	0	10	0	0	81	10	21
2014	Age - 24 years and under	60	24	10	6	0	0	0	84	6	20
2014	Age - 25 - 29 years	36	42	8	5	0	7	2	86	6	37
2014	Age - 30 - 34 years	34	30	3	18	15	0	0	64	33	33
2014	Age - 35 - 39 years	29	23	10	18	18	1	0	53	37	52
2014	Age - 40 - 44 years	30	40	15	2	12	0	0	70	14	58
2014	Age - 45 - 49 years	40	24	9	14	11	1	1	65	25	79
2014	Age - 50 - 54 years	36	30	8	7	16	3	0	68	24	63
2014	Age - 55 - 59 years	35	32	8	8	13	2	2	70	22	46
2014	Age - 60 years and over	42	49	0	4	0	4	0	96	4	20

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	36	47	0	17	0	0	0	83	17	13
2017	Age - 25 - 29 years	51	33	7	7	2	0	0	84	9	41
2017	Age - 30 - 34 years	35	22	15	13	13	0	2	58	27	46
2017	Age - 35 - 39 years	21	47	13	9	10	0	0	68	19	38
2017	Age - 40 - 44 years	32	17	25	12	13	0	3	50	25	35
2017	Age - 45 - 49 years	14	49	6	13	12	2	4	67	27	52
2017	Age - 50 - 54 years	25	29	13	14	13	4	2	57	29	62
2017	Age - 55 - 59 years	32	43	13	0	8	0	5	78	9	39
2017	Age - 60 years and over	42	38	10	5	5	0	0	80	10	21
2014	Age - 24 years and under	48	13	18	10	6	0	5	64	17	20
2014	Age - 25 - 29 years	30	29	18	18	2	0	2	61	21	37
2014	Age - 30 - 34 years	36	32	17	12	3	0	0	68	15	33
2014	Age - 35 - 39 years	26	27	8	24	10	4	2	56	36	52
2014	Age - 40 - 44 years	15	32	36	10	7	0	0	47	17	58
2014	Age - 45 - 49 years	26	37	11	19	5	0	3	65	24	79
2014	Age - 50 - 54 years	18	39	16	11	8	2	5	62	21	63
2014	Age - 55 - 59 years	39	21	14	8	12	2	4	64	21	45
2014	Age - 60 years and over	25	50	9	12	4	0	0	75	16	20
2011	Age - 24 years and under	46	23	0	22	4	6	0	73	27	21
2011	Age - 25 - 29 years	49	26	6	9	7	3	0	77	17	51
2011	Age - 30 - 34 years	39	30	12	12	3	4	0	72	16	53
2011	Age - 35 - 39 years	8	45	21	4	15	2	5	57	21	46
2011	Age - 40 - 44 years	36	27	15	8	13	1	0	63	21	73
2011	Age - 45 - 49 years	25	40	14	14	6	1	0	65	21	87
2011	Age - 50 - 54 years	32	34	11	6	8	5	4	73	15	76
2011	Age - 55 - 59 years	19	44	17	8	5	7	0	68	13	41
2011	Age - 60 years and over	37	37	20	6	0	0	0	74	6	14
2008	Age - 24 years and under	19	31	31	8	4	4	4	54	13	26
2008	Age - 25 - 29 years	35	42	14	0	5	0	5	80	5	43
2008	Age - 30 - 34 years	23	38	11	15	11	2	0	63	26	47
2008	Age - 35 - 39 years	16	51	10	6	8	4	4	73	16	49
2008	Age - 40 - 44 years	26	35	16	12	7	0	3	64	20	68
2008	Age - 45 - 49 years	23	43	14	6	11	0	3	68	17	65
2008	Age - 50 - 54 years	26	36	11	12	11	1	3	64	24	73
2008	Age - 55 - 59 years	27	44	17	7	2	2	0	73	10	41
2008	Age - 60 years and over	21	36	14	14	0	7	7	67	17	14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	43	24	10	0	7	16	0	80	9	13
2017	Age - 25 - 29 years	34	27	14	2	2	17	3	77	6	41
2017	Age - 30 - 34 years	22	27	12	20	6	9	4	55	31	46
2017	Age - 35 - 39 years	26	36	7	11	10	11	0	69	23	38
2017	Age - 40 - 44 years	23	38	6	3	21	6	2	67	26	35
2017	Age - 45 - 49 years	22	41	10	8	10	6	4	70	19	52
2017	Age - 50 - 54 years	26	24	15	15	8	11	2	56	27	62
2017	Age - 55 - 59 years	26	31	14	13	5	8	2	64	20	39
2017	Age - 60 years and over	38	38	10	15	0	0	0	75	15	21
2014	Age - 24 years and under	46	14	20	4	0	10	5	71	5	20
2014	Age - 25 - 29 years	21	33	16	17	4	7	2	59	24	37
2014	Age - 30 - 34 years	28	34	6	12	6	8	5	72	20	33
2014	Age - 35 - 39 years	21	22	12	14	16	10	6	51	35	52
2014	Age - 40 - 44 years	15	34	28	8	9	6	0	52	18	58
2014	Age - 45 - 49 years	30	31	10	10	12	4	3	66	24	79
2014	Age - 50 - 54 years	30	20	16	8	12	9	5	58	23	63
2014	Age - 55 - 59 years	26	26	16	15	8	6	2	57	25	45
2014	Age - 60 years and over	39	30	9	18	0	4	0	72	18	20
2011	Age - 24 years and under	61	17	4	8	0	10	0	87	9	21
2011	Age - 25 - 29 years	37	15	12	14	5	15	2	62	23	51
2011	Age - 30 - 34 years	34	26	11	7	12	8	3	66	21	53
2011	Age - 35 - 39 years	19	23	19	15	16	2	5	45	34	46
2011	Age - 40 - 44 years	35	22	14	11	11	4	1	61	24	73
2011	Age - 45 - 49 years	30	29	12	15	7	6	1	64	24	87
2011	Age - 50 - 54 years	30	26	13	2	12	12	6	68	17	76
2011	Age - 55 - 59 years	24	30	20	7	6	10	2	61	16	41
2011	Age - 60 years and over	52	17	15	15	0	0	0	69	15	13
2008	Age - 24 years and under	23	38	8	8	0	19	4	80	10	26
2008	Age - 25 - 29 years	33	37	9	7	5	5	5	77	13	43
2008	Age - 30 - 34 years	15	36	15	6	15	13	0	59	24	47
2008	Age - 35 - 39 years	31	35	10	6	4	10	4	76	12	49
2008	Age - 40 - 44 years	25	28	15	16	9	6	1	57	27	68
2008	Age - 45 - 49 years	23	28	14	12	11	9	3	58	26	65
2008	Age - 50 - 54 years	33	23	12	7	15	8	1	62	24	73
2008	Age - 55 - 59 years	22	32	27	2	10	7	0	58	13	41
2008	Age - 60 years and over	23	38	15	8	8	0	8	67	17	13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	7	24	17	7	24	0	37	32	13
2017	Age - 25 - 29 years	11	8	15	17	11	34	5	30	45	41
2017	Age - 30 - 34 years	4	20	11	18	22	19	6	31	54	46
2017	Age - 35 - 39 years	8	18	8	30	19	18	0	32	59	38
2017	Age - 40 - 44 years	8	26	14	14	21	11	6	41	42	35
2017	Age - 45 - 49 years	0	24	24	24	14	12	3	27	44	52
2017	Age - 50 - 54 years	11	15	18	15	21	15	5	32	45	62
2017	Age - 55 - 59 years	10	25	17	20	14	8	7	41	39	39
2017	Age - 60 years and over	24	33	4	24	5	9	0	63	32	21
2014	Age - 24 years and under	22	16	30	8	10	8	5	44	22	20
2014	Age - 25 - 29 years	11	10	16	13	25	18	6	28	51	37
2014	Age - 30 - 34 years	8	21	9	12	31	9	11	36	53	33
2014	Age - 35 - 39 years	3	10	20	24	24	14	4	16	59	52
2014	Age - 40 - 44 years	11	14	28	19	22	5	0	27	44	58
2014	Age - 45 - 49 years	17	25	13	24	13	7	1	46	40	79
2014	Age - 50 - 54 years	14	15	14	22	22	7	5	33	51	63
2014	Age - 55 - 59 years	23	17	15	10	22	10	4	46	37	44
2014	Age - 60 years and over	14	47	14	9	9	9	0	66	19	20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	53	40	0	7	0	0	0	93	7	13
2017	Age - 25 - 29 years	42	49	6	2	0	0	0	91	2	41
2017	Age - 30 - 34 years	31	34	7	18	7	3	2	67	25	46
2017	Age - 35 - 39 years	40	38	13	5	5	0	0	77	10	38
2017	Age - 40 - 44 years	21	55	12	7	6	0	0	76	12	35
2017	Age - 45 - 49 years	29	46	15	2	6	2	0	77	8	52
2017	Age - 50 - 54 years	26	47	6	12	5	2	2	76	18	62
2017	Age - 55 - 59 years	31	48	13	3	3	0	2	81	6	40
2017	Age - 60 years and over	58	27	10	5	0	0	0	85	5	21
2014	Age - 24 years and under	66	24	6	4	0	0	0	90	4	20
2014	Age - 25 - 29 years	23	50	16	9	2	0	0	73	11	37
2014	Age - 30 - 34 years	34	45	3	10	8	0	0	79	18	33
2014	Age - 35 - 39 years	27	37	17	12	7	0	0	64	20	52
2014	Age - 40 - 44 years	24	49	13	11	3	0	0	73	14	58
2014	Age - 45 - 49 years	35	34	12	11	8	0	0	69	19	79
2014	Age - 50 - 54 years	33	40	19	3	5	0	0	73	8	63
2014	Age - 55 - 59 years	43	29	14	6	8	0	0	72	14	45
2014	Age - 60 years and over	39	43	9	9	0	0	0	82	9	20

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	23	24	0	17	8	0	56	18	13
2017	Age - 25 - 29 years	24	47	13	10	3	3	0	73	13	41
2017	Age - 30 - 34 years	51	29	0	9	7	0	4	83	17	46
2017	Age - 35 - 39 years	23	42	26	7	2	0	0	65	10	38
2017	Age - 40 - 44 years	43	36	5	3	10	0	3	81	13	35
2017	Age - 45 - 49 years	35	38	8	10	9	0	0	73	19	51
2017	Age - 50 - 54 years	27	29	14	18	8	0	4	58	27	62
2017	Age - 55 - 59 years	52	22	15	7	0	0	4	77	7	40
2017	Age - 60 years and over	57	32	11	0	0	0	0	89	0	21
2014	Age - 24 years and under	37	55	4	4	0	0	0	92	4	20
2014	Age - 25 - 29 years	31	30	9	21	8	0	0	61	29	37
2014	Age - 30 - 34 years	31	25	21	11	9	0	3	58	21	33
2014	Age - 35 - 39 years	25	32	17	17	7	0	2	58	25	52
2014	Age - 40 - 44 years	23	37	17	11	12	0	0	61	23	58
2014	Age - 45 - 49 years	26	41	10	11	10	0	1	68	22	79
2014	Age - 50 - 54 years	29	31	21	9	9	0	1	61	18	63
2014	Age - 55 - 59 years	26	38	21	7	6	2	0	66	13	46
2014	Age - 60 years and over	50	21	0	20	9	0	0	71	29	20
2011	Age - 24 years and under	47	34	15	0	4	0	0	81	4	19
2011	Age - 25 - 29 years	44	19	9	13	4	7	4	70	19	51
2011	Age - 30 - 34 years	27	43	12	10	2	2	4	74	13	53
2011	Age - 35 - 39 years	27	30	24	8	10	0	0	58	18	46
2011	Age - 40 - 44 years	32	32	15	10	11	0	0	64	21	73
2011	Age - 45 - 49 years	26	32	18	15	8	0	1	59	23	87
2011	Age - 50 - 54 years	37	29	14	8	12	0	0	66	20	76
2011	Age - 55 - 59 years	29	36	15	17	3	0	0	65	20	41
2011	Age - 60 years and over	57	29	0	8	6	0	0	86	14	14
2008	Age - 24 years and under	31	35	15	15	0	4	0	68	16	26
2008	Age - 25 - 29 years	26	40	14	7	9	0	5	68	17	43
2008	Age - 30 - 34 years	9	40	21	11	17	2	0	50	28	47
2008	Age - 35 - 39 years	31	35	8	16	8	0	2	67	25	49
2008	Age - 40 - 44 years	34	22	19	19	4	0	1	57	24	68
2008	Age - 45 - 49 years	25	31	18	8	17	2	0	56	25	65
2008	Age - 50 - 54 years	29	30	18	12	11	0	0	59	23	73
2008	Age - 55 - 59 years	24	51	7	5	10	0	2	78	15	41
2008	Age - 60 years and over	36	29	7	21	0	0	7	69	23	14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	54	30	0	0	17	0	0	83	17	13
2017	Age - 25 - 29 years	40	34	14	2	2	7	0	80	5	41
2017	Age - 30 - 34 years	53	16	12	4	9	3	4	73	14	46
2017	Age - 35 - 39 years	50	26	11	6	7	0	0	76	13	38
2017	Age - 40 - 44 years	53	27	0	10	6	2	3	84	16	35
2017	Age - 45 - 49 years	43	35	10	8	4	0	0	78	12	51
2017	Age - 50 - 54 years	37	28	16	9	8	2	0	66	18	62
2017	Age - 55 - 59 years	46	22	20	5	2	0	4	72	8	40
2017	Age - 60 years and over	57	28	15	0	0	0	0	85	0	21
2014	Age - 24 years and under	45	50	0	0	0	0	6	100	0	20
2014	Age - 25 - 29 years	28	46	12	7	5	2	0	75	12	37
2014	Age - 30 - 34 years	36	20	18	12	3	2	9	63	17	33
2014	Age - 35 - 39 years	38	22	16	12	9	2	0	62	21	52
2014	Age - 40 - 44 years	25	35	16	12	10	0	2	61	23	58
2014	Age - 45 - 49 years	30	41	10	12	5	1	1	72	17	79
2014	Age - 50 - 54 years	35	23	17	9	13	1	3	60	22	63
2014	Age - 55 - 59 years	26	39	19	5	6	0	5	68	11	46
2014	Age - 60 years and over	47	24	9	4	4	12	0	81	10	20
2011	Age - 24 years and under	62	21	6	0	0	5	6	93	0	21
2011	Age - 25 - 29 years	39	26	9	13	0	9	4	75	15	51
2011	Age - 30 - 34 years	34	38	16	4	5	2	0	73	10	53
2011	Age - 35 - 39 years	23	34	18	14	10	2	0	57	25	46
2011	Age - 40 - 44 years	33	38	10	3	14	1	0	72	17	73
2011	Age - 45 - 49 years	28	34	21	5	9	1	1	64	15	87
2011	Age - 50 - 54 years	37	30	15	8	9	1	0	68	17	76
2011	Age - 55 - 59 years	34	31	18	5	10	0	2	66	15	41
2011	Age - 60 years and over	49	30	21	0	0	0	0	79	0	14
2008	Age - 24 years and under	19	46	19	12	0	0	4	68	12	26
2008	Age - 25 - 29 years	37	30	9	14	2	2	5	73	18	43
2008	Age - 30 - 34 years	28	33	13	9	13	2	2	64	23	46
2008	Age - 35 - 39 years	31	35	10	12	8	2	2	68	21	49
2008	Age - 40 - 44 years	26	34	21	9	7	3	0	62	17	68
2008	Age - 45 - 49 years	26	29	20	6	12	6	0	59	20	65
2008	Age - 50 - 54 years	32	31	13	10	10	4	1	66	21	72
2008	Age - 55 - 59 years	29	39	10	5	12	0	5	72	18	41
2008	Age - 60 years and over	43	21	14	14	0	0	7	69	15	14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	46	22	15	7	10	0	0	68	17	13
2017	Age - 25 - 29 years	48	35	12	2	0	3	0	85	3	41
2017	Age - 30 - 34 years	61	17	7	7	7	0	2	79	14	45
2017	Age - 35 - 39 years	46	31	10	11	2	0	0	77	13	38
2017	Age - 40 - 44 years	49	31	8	0	13	0	0	79	13	35
2017	Age - 45 - 49 years	42	40	2	8	8	0	0	82	16	51
2017	Age - 50 - 54 years	33	29	20	11	5	0	2	64	16	62
2017	Age - 55 - 59 years	44	24	23	5	0	0	4	70	6	40
2017	Age - 60 years and over	59	25	10	0	5	0	0	85	5	21
2014	Age - 24 years and under	43	31	10	10	0	0	6	79	11	20
2014	Age - 25 - 29 years	26	38	17	14	5	0	0	63	20	37
2014	Age - 30 - 34 years	31	20	12	29	3	0	5	54	33	33
2014	Age - 35 - 39 years	36	28	14	12	11	0	0	63	23	52
2014	Age - 40 - 44 years	26	42	9	12	11	0	0	68	23	58
2014	Age - 45 - 49 years	26	39	12	13	10	0	1	65	23	78
2014	Age - 50 - 54 years	27	30	24	3	11	0	5	60	15	63
2014	Age - 55 - 59 years	28	38	19	9	6	0	0	66	15	45
2014	Age - 60 years and over	47	40	0	9	4	0	0	87	13	20
2011	Age - 24 years and under	68	18	6	8	0	0	0	86	8	21
2011	Age - 25 - 29 years	39	37	9	7	4	0	4	79	12	51
2011	Age - 30 - 34 years	46	22	17	12	4	0	0	68	15	53
2011	Age - 35 - 39 years	24	34	16	12	12	2	0	59	25	46
2011	Age - 40 - 44 years	40	31	16	7	7	0	0	70	13	73
2011	Age - 45 - 49 years	30	36	14	9	10	0	1	66	19	87
2011	Age - 50 - 54 years	35	28	12	16	9	0	0	63	25	76
2011	Age - 55 - 59 years	34	36	15	6	10	0	0	69	15	41
2011	Age - 60 years and over	53	34	0	13	0	0	0	87	13	14
2008	Age - 24 years and under	23	46	15	15	0	0	0	69	15	26
2008	Age - 25 - 29 years	35	33	9	16	2	2	2	71	20	43
2008	Age - 30 - 34 years	13	47	13	11	15	2	0	61	26	47
2008	Age - 35 - 39 years	33	39	10	8	8	0	2	73	17	49
2008	Age - 40 - 44 years	37	31	15	9	7	1	0	69	16	68
2008	Age - 45 - 49 years	26	35	18	9	9	2	0	63	19	65
2008	Age - 50 - 54 years	32	36	7	11	15	0	0	67	26	73
2008	Age - 55 - 59 years	22	61	5	5	7	0	0	83	12	41
2008	Age - 60 years and over	43	21	14	14	7	0	0	64	21	14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	61	32	0	7	0	0	93	7	13
2017	Age - 25 - 29 years	80	12	5	2	0	0	92	2	41
2017	Age - 30 - 34 years	78	11	2	2	5	2	91	7	46
2017	Age - 35 - 39 years	79	18	0	3	0	0	97	3	38
2017	Age - 40 - 44 years	89	9	0	0	0	3	100	0	35
2017	Age - 45 - 49 years	77	15	4	2	2	0	92	4	51
2017	Age - 50 - 54 years	85	10	3	0	0	2	97	0	62
2017	Age - 55 - 59 years	79	9	5	0	3	4	92	3	40
2017	Age - 60 years and over	85	5	4	0	0	5	95	0	21
2014	Age - 24 years and under	75	17	4	4	0	0	92	4	20
2014	Age - 25 - 29 years	66	22	10	0	3	0	87	3	37
2014	Age - 30 - 34 years	81	13	6	0	0	0	94	0	33
2014	Age - 35 - 39 years	80	17	3	0	0	0	97	0	52
2014	Age - 40 - 44 years	80	11	2	2	6	0	91	7	58
2014	Age - 45 - 49 years	73	18	3	2	0	2	94	3	79
2014	Age - 50 - 54 years	63	20	6	0	8	3	86	8	63
2014	Age - 55 - 59 years	72	18	6	2	2	0	90	4	46
2014	Age - 60 years and over	84	16	0	0	0	0	100	0	20
2011	Age - 24 years and under	85	15	0	0	0	0	100	0	21
2011	Age - 25 - 29 years	77	14	3	3	0	4	94	3	51
2011	Age - 30 - 34 years	77	17	5	2	0	0	94	2	53
2011	Age - 35 - 39 years	74	11	14	0	2	0	84	2	45
2011	Age - 40 - 44 years	79	12	4	0	1	3	94	1	73
2011	Age - 45 - 49 years	67	19	5	3	4	2	88	7	87
2011	Age - 50 - 54 years	70	22	1	1	5	0	93	6	76
2011	Age - 55 - 59 years	78	14	3	0	5	0	93	5	41
2011	Age - 60 years and over	76	18	6	0	0	0	94	0	14
2008	Age - 24 years and under	81	12	8	0	0	0	92	0	26
2008	Age - 25 - 29 years	67	14	2	9	0	7	88	10	43
2008	Age - 30 - 34 years	72	13	9	2	0	4	89	2	47
2008	Age - 35 - 39 years	76	12	10	2	0	0	88	2	49
2008	Age - 40 - 44 years	76	19	0	3	0	1	97	3	68
2008	Age - 45 - 49 years	82	8	2	2	3	5	94	5	65
2008	Age - 50 - 54 years	77	14	3	5	0	1	92	6	73
2008	Age - 55 - 59 years	88	5	2	0	0	5	97	0	41
2008	Age - 60 years and over	86	14	0	0	0	0	100	0	14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	43	7	7	18	17	0	8	55	38	13
2017	Age - 25 - 29 years	47	37	5	5	7	0	0	83	12	41
2017	Age - 30 - 34 years	49	18	10	10	9	0	4	70	20	46
2017	Age - 35 - 39 years	33	35	7	10	5	2	8	76	17	38
2017	Age - 40 - 44 years	50	14	13	3	9	5	5	73	13	35
2017	Age - 45 - 49 years	51	18	11	8	6	6	0	73	15	52
2017	Age - 50 - 54 years	45	19	11	9	6	5	5	72	17	62
2017	Age - 55 - 59 years	44	24	7	5	5	2	13	80	12	39
2017	Age - 60 years and over	56	14	21	0	0	0	9	76	0	21
2014	Age - 24 years and under	44	20	4	0	0	10	22	94	0	20
2014	Age - 25 - 29 years	28	33	20	5	2	7	5	70	8	37
2014	Age - 30 - 34 years	40	20	6	8	12	3	10	70	23	33
2014	Age - 35 - 39 years	32	17	20	6	11	6	9	57	19	52
2014	Age - 40 - 44 years	27	36	13	6	11	5	1	68	18	58
2014	Age - 45 - 49 years	41	19	21	10	7	1	1	61	17	79
2014	Age - 50 - 54 years	34	27	15	3	12	3	5	67	17	63
2014	Age - 55 - 59 years	39	18	8	11	4	11	9	72	19	46
2014	Age - 60 years and over	43	17	9	0	0	16	15	87	0	20
2011	Age - 24 years and under	76	15	5	0	5	0	0	90	5	21
2011	Age - 25 - 29 years	36	29	4	18	7	3	4	69	26	51
2011	Age - 30 - 34 years	41	22	21	2	10	2	3	66	12	53
2011	Age - 35 - 39 years	39	27	6	13	8	2	5	71	23	46
2011	Age - 40 - 44 years	39	34	7	7	4	6	3	80	13	73
2011	Age - 45 - 49 years	36	31	10	8	11	0	4	70	19	87
2011	Age - 50 - 54 years	36	30	8	7	10	4	4	71	19	76
2011	Age - 55 - 59 years	37	24	18	7	9	3	2	64	17	41
2011	Age - 60 years and over	36	21	6	10	6	0	21	72	20	14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	53	31	0	7	10	0	0	83	17	13
2017	Age - 25 - 29 years	48	25	9	15	0	3	0	75	16	41
2017	Age - 30 - 34 years	57	21	5	4	9	3	2	81	14	46
2017	Age - 35 - 39 years	48	29	2	14	7	0	0	76	21	38
2017	Age - 40 - 44 years	63	19	3	10	6	0	0	82	16	35
2017	Age - 45 - 49 years	60	26	2	6	6	0	0	86	12	52
2017	Age - 50 - 54 years	48	20	13	12	7	0	0	67	19	62
2017	Age - 55 - 59 years	55	23	13	0	5	0	5	82	5	39
2017	Age - 60 years and over	64	21	15	0	0	0	0	85	0	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	53	15	32	0	0	0	0	68	0	13
2017	Age - 25 - 29 years	52	25	13	5	0	5	0	81	6	40
2017	Age - 30 - 34 years	57	27	5	2	7	0	2	86	9	46
2017	Age - 35 - 39 years	53	32	5	2	7	0	0	85	10	38
2017	Age - 40 - 44 years	59	19	3	6	9	3	0	81	16	35
2017	Age - 45 - 49 years	53	27	12	0	6	2	0	81	6	52
2017	Age - 50 - 54 years	43	26	18	4	6	4	0	71	10	62
2017	Age - 55 - 59 years	53	22	15	2	0	3	5	81	2	39
2017	Age - 60 years and over	65	8	21	0	5	0	0	73	5	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	44	25	7	7	17	0	0	69	24	13
2017	Age - 25 - 29 years	39	39	12	5	2	3	0	80	8	41
2017	Age - 30 - 34 years	60	20	5	7	7	0	2	81	14	46
2017	Age - 35 - 39 years	50	30	2	10	7	0	0	80	18	38
2017	Age - 40 - 44 years	60	25	6	3	6	0	0	85	9	35
2017	Age - 45 - 49 years	49	36	4	5	4	2	0	86	10	52
2017	Age - 50 - 54 years	40	30	16	7	8	0	0	69	15	62
2017	Age - 55 - 59 years	50	31	10	0	5	0	5	84	5	39
2017	Age - 60 years and over	74	16	4	0	5	0	0	90	5	21
2014	Age - 24 years and under	65	31	4	0	0	0	0	96	0	20
2014	Age - 25 - 29 years	26	37	21	10	5	0	0	64	16	37
2014	Age - 30 - 34 years	31	42	9	2	12	2	0	75	15	33
2014	Age - 35 - 39 years	37	30	16	10	5	2	0	68	16	52
2014	Age - 40 - 44 years	32	35	14	8	11	0	0	67	19	58
2014	Age - 45 - 49 years	38	21	16	18	6	0	1	60	24	79
2014	Age - 50 - 54 years	37	29	15	9	9	0	1	66	19	63
2014	Age - 55 - 59 years	39	35	15	7	2	0	2	75	9	46
2014	Age - 60 years and over	55	32	4	9	0	0	0	87	9	20

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 40 - 44 years	63	16	0	0	0	7	15	100	0	12
2017	Age - 45 - 49 years	10	54	18	5	5	0	8	69	12	18
2017	Age - 50 - 54 years	17	62	8	8	6	0	0	78	14	23
2014	Age - 35 - 39 years	48	23	18	0	11	0	0	71	11	11
2014	Age - 40 - 44 years	16	47	15	6	11	0	5	66	18	19
2014	Age - 45 - 49 years	19	40	14	10	7	0	10	65	19	26
2014	Age - 50 - 54 years	26	40	12	21	0	0	0	67	21	18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	55	32	0	0	7	5	0	92	8	13
2017	Age - 25 - 29 years	36	35	8	2	2	15	0	84	6	41
2017	Age - 30 - 34 years	31	30	14	18	0	5	2	66	19	46
2017	Age - 35 - 39 years	20	37	17	15	5	5	0	60	21	38
2017	Age - 40 - 44 years	22	32	20	3	5	14	3	65	10	35
2017	Age - 45 - 49 years	21	37	20	9	8	4	0	61	18	52
2017	Age - 50 - 54 years	15	38	22	9	10	4	2	56	21	62
2017	Age - 55 - 59 years	30	38	12	10	5	2	2	71	16	39
2017	Age - 60 years and over	39	23	20	4	10	4	0	64	15	21
2014	Age - 24 years and under	52	34	10	0	0	4	0	90	0	20
2014	Age - 25 - 29 years	33	35	15	7	3	5	2	73	11	37
2014	Age - 30 - 34 years	20	55	3	6	8	7	0	81	16	33
2014	Age - 35 - 39 years	11	33	31	12	6	7	0	48	19	51
2014	Age - 40 - 44 years	13	27	21	21	8	11	0	44	33	58
2014	Age - 45 - 49 years	21	33	20	16	7	4	0	55	24	79
2014	Age - 50 - 54 years	16	31	20	9	12	11	0	53	24	63
2014	Age - 55 - 59 years	18	26	27	9	6	13	0	51	17	46
2014	Age - 60 years and over	21	25	22	3	0	28	0	65	4	20
2011	Age - 24 years and under	62	18	12	8	0	0	0	80	8	21
2011	Age - 25 - 29 years	35	29	16	10	0	11	0	71	11	50
2011	Age - 30 - 34 years	28	36	19	5	5	6	0	69	11	52
2011	Age - 35 - 39 years	4	40	14	8	19	15	0	52	32	46
2011	Age - 40 - 44 years	26	25	15	12	16	7	0	54	30	73
2011	Age - 45 - 49 years	24	20	24	12	14	5	0	47	28	87
2011	Age - 50 - 54 years	21	24	20	9	8	15	3	54	21	76
2011	Age - 55 - 59 years	14	30	37	9	4	5	0	47	14	41
2011	Age - 60 years and over	36	42	21	0	0	0	0	79	0	14

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	64	14	10	0	7	5	0	82	8	13
2017	Age - 25 - 29 years	31	27	15	7	7	11	2	67	16	41
2017	Age - 30 - 34 years	24	22	24	19	7	2	2	48	27	46
2017	Age - 35 - 39 years	16	33	28	13	10	0	0	49	23	38
2017	Age - 40 - 44 years	19	38	17	14	5	3	3	61	21	35
2017	Age - 45 - 49 years	16	29	25	15	12	2	0	46	28	51
2017	Age - 50 - 54 years	13	30	21	17	17	2	0	44	35	62
2017	Age - 55 - 59 years	27	34	14	18	5	0	2	62	23	39
2017	Age - 60 years and over	39	19	14	9	19	0	0	58	28	21
2014	Age - 24 years and under	46	44	5	4	0	0	0	90	4	20
2014	Age - 25 - 29 years	23	34	20	8	10	3	2	60	19	37
2014	Age - 30 - 34 years	17	47	11	10	9	5	0	68	20	33
2014	Age - 35 - 39 years	11	22	23	26	16	2	0	33	43	51
2014	Age - 40 - 44 years	11	20	25	22	20	2	0	32	43	58
2014	Age - 45 - 49 years	13	27	30	16	11	4	0	42	27	79
2014	Age - 50 - 54 years	17	29	22	16	14	2	0	47	30	63
2014	Age - 55 - 59 years	11	25	42	11	8	2	2	37	19	46
2014	Age - 60 years and over	21	46	12	16	4	0	0	68	20	20
2011	Age - 24 years and under	76	5	10	4	0	6	0	86	4	21
2011	Age - 25 - 29 years	41	30	14	11	0	3	2	73	12	51
2011	Age - 30 - 34 years	17	42	23	7	7	2	2	62	15	51
2011	Age - 35 - 39 years	10	33	23	9	23	2	0	45	32	46
2011	Age - 40 - 44 years	17	24	22	13	18	6	0	44	32	73
2011	Age - 45 - 49 years	19	19	24	25	11	2	0	39	37	87
2011	Age - 50 - 54 years	24	18	28	8	15	7	0	45	25	75
2011	Age - 55 - 59 years	12	42	23	14	7	2	0	55	22	41
2011	Age - 60 years and over	27	42	17	14	0	0	0	69	14	14
2008	Age - 24 years and under	8	54	12	15	4	8	0	67	21	26
2008	Age - 25 - 29 years	26	23	21	12	9	5	5	54	23	43
2008	Age - 30 - 34 years	17	26	13	23	17	4	0	44	42	47
2008	Age - 35 - 39 years	20	24	27	18	10	0	0	45	29	49
2008	Age - 40 - 44 years	7	35	18	24	15	1	0	43	39	68
2008	Age - 45 - 49 years	15	22	23	20	17	2	2	38	38	65
2008	Age - 50 - 54 years	19	27	22	10	22	0	0	47	32	73
2008	Age - 55 - 59 years	22	29	22	12	10	5	0	54	23	41
2008	Age - 60 years and over	21	43	14	21	0	0	0	64	21	14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	32	22	18	7	7	13	0	63	16	13
2017	Age - 25 - 29 years	20	41	9	13	5	13	0	70	20	41
2017	Age - 30 - 34 years	22	15	22	22	14	4	2	39	38	46
2017	Age - 35 - 39 years	10	32	23	11	13	11	0	47	27	38
2017	Age - 40 - 44 years	17	26	29	14	5	6	3	47	22	35
2017	Age - 45 - 49 years	11	25	26	16	17	4	0	38	34	52
2017	Age - 50 - 54 years	13	26	19	15	20	7	0	42	38	62
2017	Age - 55 - 59 years	12	25	25	18	10	8	2	41	31	39
2017	Age - 60 years and over	25	32	14	14	9	5	0	61	24	21
2014	Age - 24 years and under	30	26	24	16	0	4	0	58	17	20
2014	Age - 25 - 29 years	20	31	13	15	12	7	2	56	30	37
2014	Age - 30 - 34 years	14	39	20	11	11	5	0	56	24	33
2014	Age - 35 - 39 years	6	9	34	29	20	2	0	15	50	51
2014	Age - 40 - 44 years	9	18	22	26	22	4	0	27	50	58
2014	Age - 45 - 49 years	8	24	37	15	16	1	0	32	31	79
2014	Age - 50 - 54 years	7	28	20	23	12	10	0	39	39	63
2014	Age - 55 - 59 years	11	17	40	15	7	10	0	31	25	46
2014	Age - 60 years and over	17	15	25	25	9	9	0	36	37	20
2011	Age - 24 years and under	61	25	4	4	0	6	0	92	4	21
2011	Age - 25 - 29 years	19	30	11	12	6	20	2	62	24	51
2011	Age - 30 - 34 years	15	30	24	15	7	9	0	50	24	53
2011	Age - 35 - 39 years	4	31	19	21	21	4	0	36	43	46
2011	Age - 40 - 44 years	10	28	23	17	16	5	0	41	35	73
2011	Age - 45 - 49 years	10	28	23	23	8	8	0	41	34	87
2011	Age - 50 - 54 years	16	25	27	12	8	13	0	46	23	76
2011	Age - 55 - 59 years	3	28	43	11	10	5	0	33	22	41
2011	Age - 60 years and over	13	58	21	8	0	0	0	71	8	14
2008	Age - 24 years and under	8	42	27	8	4	12	0	57	13	26
2008	Age - 25 - 29 years	16	26	14	19	12	9	5	49	35	43
2008	Age - 30 - 34 years	9	21	21	13	26	11	0	33	43	47
2008	Age - 35 - 39 years	10	24	16	37	8	4	0	36	47	49
2008	Age - 40 - 44 years	6	31	13	26	19	4	0	38	48	68
2008	Age - 45 - 49 years	11	15	17	31	12	14	0	30	50	65
2008	Age - 50 - 54 years	11	24	18	18	24	6	0	37	44	72
2008	Age - 55 - 59 years	15	22	24	22	5	12	0	42	31	41
2008	Age - 60 years and over	21	21	36	7	7	0	7	46	15	14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	8	53	0	10	7	22	0	79	21	13
2017	Age - 25 - 29 years	30	28	11	7	10	13	0	68	20	41
2017	Age - 30 - 34 years	26	17	13	17	14	9	4	49	35	46
2017	Age - 35 - 39 years	16	38	21	11	13	2	0	55	24	38
2017	Age - 40 - 44 years	16	34	20	17	3	9	3	56	22	35
2017	Age - 45 - 49 years	19	26	21	12	16	6	0	48	30	52
2017	Age - 50 - 54 years	15	27	21	17	17	4	0	43	35	62
2017	Age - 55 - 59 years	22	28	19	8	18	3	2	53	27	39
2017	Age - 60 years and over	34	24	22	5	9	5	0	61	15	21
2014	Age - 24 years and under	25	33	14	14	0	14	0	67	16	20
2014	Age - 25 - 29 years	24	20	19	20	10	5	2	47	33	37
2014	Age - 30 - 34 years	17	19	26	18	11	9	0	39	32	33
2014	Age - 35 - 39 years	7	22	23	17	20	10	0	33	42	51
2014	Age - 40 - 44 years	12	20	26	22	13	7	0	34	38	58
2014	Age - 45 - 49 years	13	34	26	13	11	2	0	49	25	79
2014	Age - 50 - 54 years	11	42	17	11	14	5	0	56	26	62
2014	Age - 55 - 59 years	9	28	41	5	9	8	0	40	16	46
2014	Age - 60 years and over	20	49	18	0	9	4	0	72	9	20
2011	Age - 24 years and under	53	23	14	4	0	6	0	81	4	21
2011	Age - 25 - 29 years	20	28	13	13	7	18	0	60	24	51
2011	Age - 30 - 34 years	14	37	20	12	7	8	2	56	21	53
2011	Age - 35 - 39 years	11	32	25	12	15	4	0	45	29	46
2011	Age - 40 - 44 years	23	32	18	9	15	3	0	56	25	73
2011	Age - 45 - 49 years	16	32	24	14	8	6	0	51	24	87
2011	Age - 50 - 54 years	22	30	17	11	10	9	0	57	24	76
2011	Age - 55 - 59 years	10	42	27	3	9	10	0	57	13	41
2011	Age - 60 years and over	25	36	33	0	6	0	0	61	6	14
2008	Age - 24 years and under	12	38	12	15	8	15	0	59	27	26
2008	Age - 25 - 29 years	23	28	12	16	9	7	5	58	29	43
2008	Age - 30 - 34 years	13	30	11	13	15	19	0	53	34	47
2008	Age - 35 - 39 years	14	29	20	18	10	8	0	47	31	49
2008	Age - 40 - 44 years	7	38	15	22	13	4	0	48	37	68
2008	Age - 45 - 49 years	12	26	15	14	14	18	0	47	34	65
2008	Age - 50 - 54 years	18	27	16	14	15	10	0	50	32	73
2008	Age - 55 - 59 years	12	39	17	12	7	12	0	58	22	41
2008	Age - 60 years and over	36	21	21	14	0	0	7	62	15	14

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	15	31	0	17	7	30	0	66	34	13
2017	Age - 25 - 29 years	31	26	15	10	7	11	0	64	20	41
2017	Age - 30 - 34 years	25	25	16	14	16	2	2	52	31	46
2017	Age - 35 - 39 years	11	39	18	11	21	0	0	50	32	38
2017	Age - 40 - 44 years	11	34	18	21	11	2	3	47	34	35
2017	Age - 45 - 49 years	6	35	25	11	21	2	0	42	33	52
2017	Age - 50 - 54 years	9	37	10	24	18	2	0	47	43	62
2017	Age - 55 - 59 years	20	21	20	18	15	5	2	43	35	39
2017	Age - 60 years and over	38	0	31	5	20	6	0	40	27	20
2014	Age - 24 years and under	38	20	19	17	6	0	0	58	23	20
2014	Age - 25 - 29 years	9	29	32	18	7	3	2	40	27	37
2014	Age - 30 - 34 years	12	37	12	25	9	5	0	51	36	33
2014	Age - 35 - 39 years	9	16	20	29	26	0	0	25	55	51
2014	Age - 40 - 44 years	8	26	24	21	19	2	0	35	41	58
2014	Age - 45 - 49 years	11	42	19	15	13	0	0	53	28	79
2014	Age - 50 - 54 years	9	29	24	20	17	2	0	39	37	62
2014	Age - 55 - 59 years	11	26	26	18	13	6	0	39	33	46
2014	Age - 60 years and over	14	27	30	0	29	0	0	41	29	20
2011	Age - 24 years and under	69	14	13	4	0	0	0	83	4	21
2011	Age - 25 - 29 years	31	31	11	17	3	8	0	66	21	51
2011	Age - 30 - 34 years	11	37	24	11	11	5	0	51	23	53
2011	Age - 35 - 39 years	12	29	23	17	19	0	0	41	36	46
2011	Age - 40 - 44 years	17	28	16	18	21	0	0	45	39	73
2011	Age - 45 - 49 years	14	30	23	20	13	0	0	44	33	87
2011	Age - 50 - 54 years	13	37	18	16	12	4	0	52	29	76
2011	Age - 55 - 59 years	12	31	35	7	15	0	0	43	21	41
2011	Age - 60 years and over	27	44	8	8	13	0	0	71	21	14
2008	Age - 24 years and under	19	46	12	12	4	8	0	71	17	26
2008	Age - 25 - 29 years	26	21	7	19	14	5	9	54	38	43
2008	Age - 30 - 34 years	9	34	15	21	17	4	0	44	40	47
2008	Age - 35 - 39 years	18	33	18	14	12	4	0	53	28	49
2008	Age - 40 - 44 years	7	40	24	24	4	1	0	48	28	68
2008	Age - 45 - 49 years	15	31	15	17	15	6	0	49	34	65
2008	Age - 50 - 54 years	17	35	8	17	23	0	0	52	39	71
2008	Age - 55 - 59 years	15	44	17	12	5	7	0	63	18	41
2008	Age - 60 years and over	21	36	14	14	7	0	7	62	23	14

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	42	8	0	7	0	8	83	8	13
2017	Age - 25 - 29 years	35	28	17	9	5	6	0	68	14	41
2017	Age - 30 - 34 years	30	35	14	11	7	2	2	67	18	46
2017	Age - 35 - 39 years	27	39	17	16	0	2	0	67	16	38
2017	Age - 40 - 44 years	19	44	24	9	3	0	0	64	12	35
2017	Age - 45 - 49 years	13	45	19	9	13	0	0	58	23	52
2017	Age - 50 - 54 years	18	38	23	14	5	2	0	57	19	62
2017	Age - 55 - 59 years	30	41	15	7	2	2	2	75	10	39
2017	Age - 60 years and over	41	40	4	9	0	5	0	86	9	21
2014	Age - 24 years and under	38	28	28	0	6	0	0	66	6	20
2014	Age - 25 - 29 years	12	52	24	5	3	2	2	66	9	37
2014	Age - 30 - 34 years	26	50	12	6	6	0	0	76	12	33
2014	Age - 35 - 39 years	9	42	19	17	8	2	2	54	26	52
2014	Age - 40 - 44 years	15	38	26	11	11	0	0	53	21	58
2014	Age - 45 - 49 years	21	41	23	7	8	1	0	62	15	79
2014	Age - 50 - 54 years	16	31	38	9	2	4	0	49	12	63
2014	Age - 55 - 59 years	20	24	42	5	6	2	0	45	12	46
2014	Age - 60 years and over	31	21	27	4	12	4	0	55	17	20
2011	Age - 24 years and under	65	24	6	5	0	0	0	89	5	21
2011	Age - 25 - 29 years	42	31	13	7	0	6	0	78	8	51
2011	Age - 30 - 34 years	21	47	18	9	4	0	0	69	13	53
2011	Age - 35 - 39 years	17	26	23	18	12	4	0	45	32	46
2011	Age - 40 - 44 years	24	36	21	5	12	1	0	60	18	73
2011	Age - 45 - 49 years	16	35	30	8	9	2	0	52	17	87
2011	Age - 50 - 54 years	26	29	20	8	9	8	0	61	18	76
2011	Age - 55 - 59 years	22	39	28	8	2	0	0	62	10	40
2011	Age - 60 years and over	33	45	8	7	8	0	0	77	14	13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	46	31	8	7	0	8	0	83	8	13
2017	Age - 25 - 29 years	46	36	7	4	5	2	0	84	9	40
2017	Age - 30 - 34 years	37	30	22	5	0	4	2	72	5	46
2017	Age - 35 - 39 years	33	43	11	6	0	8	0	82	6	37
2017	Age - 40 - 44 years	30	39	25	3	3	0	0	69	6	34
2017	Age - 45 - 49 years	46	31	11	2	6	4	0	80	8	52
2017	Age - 50 - 54 years	27	48	14	4	2	5	0	79	6	61
2017	Age - 55 - 59 years	42	35	8	3	5	5	2	83	9	39
2017	Age - 60 years and over	58	28	14	0	0	0	0	86	0	21
2014	Age - 24 years and under	36	32	14	8	0	4	6	75	9	20
2014	Age - 25 - 29 years	17	45	15	3	3	11	5	75	6	37
2014	Age - 30 - 34 years	40	39	10	3	3	2	3	83	6	33
2014	Age - 35 - 39 years	22	49	12	4	8	6	0	74	13	52
2014	Age - 40 - 44 years	27	46	14	4	2	5	1	78	6	58
2014	Age - 45 - 49 years	33	49	14	3	0	1	0	83	3	79
2014	Age - 50 - 54 years	25	43	13	8	0	11	0	77	9	63
2014	Age - 55 - 59 years	31	43	12	4	2	6	2	80	7	46
2014	Age - 60 years and over	55	37	9	0	0	0	0	91	0	20
2011	Age - 24 years and under	58	42	0	0	0	0	0	100	0	21
2011	Age - 25 - 29 years	51	23	9	11	0	3	3	78	12	51
2011	Age - 30 - 34 years	36	37	15	3	3	6	0	78	6	53
2011	Age - 35 - 39 years	17	42	23	10	2	5	2	63	13	46
2011	Age - 40 - 44 years	30	37	18	4	4	6	1	72	9	73
2011	Age - 45 - 49 years	36	45	10	2	0	6	0	87	3	87
2011	Age - 50 - 54 years	45	28	15	1	5	3	3	77	7	76
2011	Age - 55 - 59 years	22	43	27	5	0	3	0	67	5	40
2011	Age - 60 years and over	49	45	0	6	0	0	0	94	6	14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	43	26	7	7	0	17	0	83	9	13
2017	Age - 25 - 29 years	34	46	11	8	0	0	2	81	8	41
2017	Age - 30 - 34 years	45	28	14	10	0	2	2	75	10	46
2017	Age - 35 - 39 years	31	41	6	18	0	5	0	75	19	38
2017	Age - 40 - 44 years	39	31	11	6	3	11	0	78	10	34
2017	Age - 45 - 49 years	35	30	13	12	6	4	0	67	19	51
2017	Age - 50 - 54 years	28	37	11	9	9	6	0	70	19	62
2017	Age - 55 - 59 years	34	33	24	0	5	2	2	70	5	39
2017	Age - 60 years and over	63	19	13	0	0	0	5	86	0	21
2014	Age - 24 years and under	36	24	19	14	0	6	0	64	15	20
2014	Age - 25 - 29 years	36	37	12	9	0	0	5	77	10	37
2014	Age - 30 - 34 years	32	35	24	6	0	3	0	69	6	33
2014	Age - 35 - 39 years	25	28	24	10	7	4	2	56	18	52
2014	Age - 40 - 44 years	22	48	17	4	9	0	0	69	13	58
2014	Age - 45 - 49 years	31	37	14	8	5	5	0	72	13	79
2014	Age - 50 - 54 years	28	28	16	11	7	10	0	62	20	62
2014	Age - 55 - 59 years	35	32	20	5	4	4	0	69	10	46
2014	Age - 60 years and over	41	38	5	4	0	12	0	90	5	20
2011	Age - 24 years and under	54	30	12	4	0	0	0	84	4	21
2011	Age - 25 - 29 years	49	18	13	16	3	2	0	68	18	51
2011	Age - 30 - 34 years	34	30	14	13	4	6	0	68	18	53
2011	Age - 35 - 39 years	20	34	18	4	17	6	0	58	23	46
2011	Age - 40 - 44 years	36	34	8	10	9	3	1	72	19	73
2011	Age - 45 - 49 years	38	31	8	7	10	6	1	73	18	86
2011	Age - 50 - 54 years	30	31	11	7	8	8	4	70	18	76
2011	Age - 55 - 59 years	34	41	10	4	0	8	3	83	5	40
2011	Age - 60 years and over	59	31	10	0	0	0	0	90	0	14
2008	Age - 24 years and under	23	35	12	12	12	0	8	63	25	26
2008	Age - 25 - 29 years	33	44	5	7	5	2	5	83	13	43
2008	Age - 30 - 34 years	19	34	13	11	13	11	0	60	26	47
2008	Age - 35 - 39 years	31	41	10	10	2	4	2	76	13	49
2008	Age - 40 - 44 years	16	41	13	19	7	3	0	59	27	68
2008	Age - 45 - 49 years	26	35	11	9	9	8	2	68	20	65
2008	Age - 50 - 54 years	34	32	18	5	5	5	0	70	12	73
2008	Age - 55 - 59 years	34	39	10	2	10	5	0	77	13	41
2008	Age - 60 years and over	43	50	0	0	0	0	7	100	0	14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	8	29	25	7	17	14	0	43	28	13
2017	Age - 25 - 29 years	21	29	29	10	2	7	2	55	14	41
2017	Age - 30 - 34 years	28	20	29	8	7	6	2	52	17	46
2017	Age - 35 - 39 years	17	39	11	13	12	8	0	61	27	38
2017	Age - 40 - 44 years	27	43	22	3	3	3	0	71	6	35
2017	Age - 45 - 49 years	19	19	28	12	16	6	0	40	30	52
2017	Age - 50 - 54 years	17	26	22	11	11	10	3	49	25	62
2017	Age - 55 - 59 years	26	29	32	3	2	5	2	60	6	39
2017	Age - 60 years and over	24	40	16	10	10	0	0	64	20	20
2014	Age - 24 years and under	41	16	15	20	4	0	4	59	25	20
2014	Age - 25 - 29 years	25	37	22	5	0	7	5	70	5	37
2014	Age - 30 - 34 years	20	25	34	10	6	2	3	47	17	33
2014	Age - 35 - 39 years	9	33	20	14	13	11	0	47	30	52
2014	Age - 40 - 44 years	16	40	29	3	13	0	0	56	16	58
2014	Age - 45 - 49 years	23	29	23	11	10	4	0	54	22	79
2014	Age - 50 - 54 years	10	31	20	15	12	10	2	46	31	63
2014	Age - 55 - 59 years	24	15	26	20	6	8	2	42	28	46
2014	Age - 60 years and over	15	21	25	9	21	9	0	40	32	20
2011	Age - 24 years and under	28	33	13	6	4	15	0	73	11	21
2011	Age - 25 - 29 years	27	28	11	18	6	11	0	62	26	51
2011	Age - 30 - 34 years	16	39	23	10	5	5	2	58	17	52
2011	Age - 35 - 39 years	8	32	31	16	6	6	0	43	24	46
2011	Age - 40 - 44 years	23	35	19	9	10	3	0	61	20	73
2011	Age - 45 - 49 years	20	32	18	12	12	5	0	55	25	87
2011	Age - 50 - 54 years	23	18	26	10	7	12	5	49	20	76
2011	Age - 55 - 59 years	19	37	22	7	10	0	5	59	18	41
2011	Age - 60 years and over	35	44	8	13	0	0	0	79	13	14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	13	32	0	0	7	40	7	86	14	13
2017	Age - 25 - 29 years	17	27	9	14	3	25	5	63	24	41
2017	Age - 30 - 34 years	14	23	11	21	5	21	6	51	34	46
2017	Age - 35 - 39 years	15	30	13	17	13	14	0	51	34	38
2017	Age - 40 - 44 years	17	21	17	10	18	9	8	45	34	35
2017	Age - 45 - 49 years	18	12	28	10	17	13	2	35	32	52
2017	Age - 50 - 54 years	11	15	26	13	17	18	0	32	37	62
2017	Age - 55 - 59 years	9	31	19	13	13	7	7	47	30	39
2017	Age - 60 years and over	20	28	20	13	5	9	4	56	22	21
2014	Age - 24 years and under	41	20	14	6	4	5	10	72	12	20
2014	Age - 25 - 29 years	27	18	12	22	7	12	2	52	34	37
2014	Age - 30 - 34 years	8	23	26	23	6	6	7	36	34	33
2014	Age - 35 - 39 years	8	19	13	18	17	20	6	36	47	52
2014	Age - 40 - 44 years	13	19	31	10	16	10	2	36	29	58
2014	Age - 45 - 49 years	13	18	25	16	26	2	0	31	43	79
2014	Age - 50 - 54 years	10	17	24	19	17	10	3	32	41	63
2014	Age - 55 - 59 years	22	20	23	9	13	11	2	48	25	46
2014	Age - 60 years and over	33	18	16	9	4	16	3	63	16	20
2011	Age - 24 years and under	46	10	6	8	0	11	19	79	12	21
2011	Age - 25 - 29 years	26	25	11	18	3	18	0	62	25	51
2011	Age - 30 - 34 years	20	22	20	16	5	11	6	50	25	52
2011	Age - 35 - 39 years	6	20	26	13	25	11	0	29	43	46
2011	Age - 40 - 44 years	12	18	22	10	20	16	1	37	36	73
2011	Age - 45 - 49 years	15	27	18	15	17	8	0	46	35	87
2011	Age - 50 - 54 years	15	12	19	16	11	21	6	37	37	76
2011	Age - 55 - 59 years	11	15	17	10	16	22	9	37	37	41
2011	Age - 60 years and over	6	53	21	0	6	7	6	68	7	14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	78	14	0	0	0	0	8	100	0	13
2017	Age - 25 - 29 years	50	37	7	0	0	3	2	92	0	41
2017	Age - 30 - 34 years	46	26	17	0	2	4	4	79	2	46
2017	Age - 35 - 39 years	47	39	6	3	2	0	3	89	5	38
2017	Age - 40 - 44 years	61	28	0	5	0	0	6	94	6	35
2017	Age - 45 - 49 years	51	33	12	2	2	0	0	84	4	52
2017	Age - 50 - 54 years	57	28	10	2	3	0	0	85	5	62
2017	Age - 55 - 59 years	51	33	5	2	0	5	5	92	3	39
2017	Age - 60 years and over	86	10	4	0	0	0	0	96	0	21
2014	Age - 24 years and under	61	14	14	0	0	0	10	85	0	20
2014	Age - 25 - 29 years	49	19	17	3	3	7	2	75	6	37
2014	Age - 30 - 34 years	52	25	9	3	0	0	11	87	3	33
2014	Age - 35 - 39 years	55	23	11	8	4	0	0	77	12	52
2014	Age - 40 - 44 years	48	37	14	0	2	0	0	85	2	58
2014	Age - 45 - 49 years	51	29	9	7	2	0	1	81	9	79
2014	Age - 50 - 54 years	42	29	12	6	3	4	3	77	10	63
2014	Age - 55 - 59 years	44	27	11	9	4	4	0	75	13	46
2014	Age - 60 years and over	66	29	0	0	0	4	0	100	0	20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	69	31	0	0	0	0	0	100	0	13
2017	Age - 25 - 29 years	63	23	0	8	0	6	0	92	8	40
2017	Age - 30 - 34 years	58	30	2	5	0	0	4	92	6	46
2017	Age - 35 - 39 years	71	27	2	0	0	0	0	98	0	38
2017	Age - 40 - 44 years	72	28	0	0	0	0	0	100	0	35
2017	Age - 45 - 49 years	66	22	8	2	3	0	0	88	5	52
2017	Age - 50 - 54 years	65	24	3	1	1	5	0	94	3	62
2017	Age - 55 - 59 years	68	20	3	0	2	5	2	94	3	39
2017	Age - 60 years and over	86	4	10	0	0	0	0	90	0	21
2014	Age - 24 years and under	66	4	16	8	0	5	0	75	9	20
2014	Age - 25 - 29 years	57	23	7	9	0	4	0	83	10	37
2014	Age - 30 - 34 years	69	22	9	0	0	0	0	91	0	33
2014	Age - 35 - 39 years	56	22	8	2	5	2	5	84	7	52
2014	Age - 40 - 44 years	57	31	11	0	0	1	0	89	0	58
2014	Age - 45 - 49 years	59	19	8	7	3	4	1	82	10	79
2014	Age - 50 - 54 years	42	41	5	3	2	4	3	90	5	63
2014	Age - 55 - 59 years	37	28	16	6	4	6	4	72	11	44
2014	Age - 60 years and over	75	5	9	0	0	12	0	90	0	20
2011	Age - 24 years and under	92	4	0	5	0	0	0	95	5	21
2011	Age - 25 - 29 years	66	32	2	0	0	0	0	98	0	51
2011	Age - 30 - 34 years	71	10	11	2	0	4	2	87	2	52
2011	Age - 35 - 39 years	54	23	19	0	0	0	4	80	0	46
2011	Age - 40 - 44 years	57	24	14	5	0	0	0	81	5	73
2011	Age - 45 - 49 years	55	25	16	1	0	0	3	83	1	87
2011	Age - 50 - 54 years	59	25	8	3	4	1	0	85	7	76
2011	Age - 55 - 59 years	67	20	13	0	0	0	0	87	0	41
2011	Age - 60 years and over	75	13	12	0	0	0	0	88	0	14
2008	Age - 24 years and under	73	15	8	0	0	0	4	92	0	26
2008	Age - 25 - 29 years	63	16	9	5	2	2	2	83	7	43
2008	Age - 30 - 34 years	60	32	4	0	0	2	2	96	0	47
2008	Age - 35 - 39 years	63	20	6	2	2	2	4	89	4	49
2008	Age - 40 - 44 years	63	18	7	10	1	0	0	81	12	68
2008	Age - 45 - 49 years	64	19	5	3	2	3	5	90	5	64
2008	Age - 50 - 54 years	64	22	5	5	1	1	0	88	7	73
2008	Age - 55 - 59 years	73	22	0	2	0	2	0	98	3	41
2008	Age - 60 years and over	79	14	7	0	0	0	0	93	0	14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	30	7	19	0	16	0	68	23	13
2017	Age - 25 - 29 years	26	33	18	8	7	8	0	64	16	40
2017	Age - 30 - 34 years	28	21	16	19	14	0	2	50	34	46
2017	Age - 35 - 39 years	12	29	29	13	16	0	0	42	29	38
2017	Age - 40 - 44 years	25	38	21	8	9	0	0	63	16	35
2017	Age - 45 - 49 years	11	25	29	20	13	2	0	36	34	52
2017	Age - 50 - 54 years	16	25	28	6	17	8	0	44	25	62
2017	Age - 55 - 59 years	32	20	21	14	7	2	2	55	22	39
2017	Age - 60 years and over	33	20	19	14	15	0	0	52	28	21
2014	Age - 24 years and under	30	30	20	4	6	5	4	67	11	20
2014	Age - 25 - 29 years	16	16	16	23	22	7	2	34	48	37
2014	Age - 30 - 34 years	14	11	10	26	33	6	0	27	62	33
2014	Age - 35 - 39 years	7	7	20	19	41	4	2	15	63	52
2014	Age - 40 - 44 years	6	17	33	21	21	3	0	24	43	58
2014	Age - 45 - 49 years	9	13	24	26	26	1	0	22	53	79
2014	Age - 50 - 54 years	9	13	36	16	22	4	2	23	40	63
2014	Age - 55 - 59 years	12	22	15	28	20	2	0	35	50	45
2014	Age - 60 years and over	19	16	24	24	9	9	0	38	36	20
2011	Age - 24 years and under	54	23	11	4	8	0	0	77	12	21
2011	Age - 25 - 29 years	21	22	13	24	6	4	9	50	35	51
2011	Age - 30 - 34 years	11	35	16	17	19	3	0	46	37	53
2011	Age - 35 - 39 years	8	36	12	26	16	2	0	44	43	46
2011	Age - 40 - 44 years	8	34	23	12	21	3	0	43	33	73
2011	Age - 45 - 49 years	17	27	19	20	16	2	0	45	36	87
2011	Age - 50 - 54 years	22	28	17	10	16	3	4	54	28	76
2011	Age - 55 - 59 years	12	40	24	12	9	3	0	54	22	41
2011	Age - 60 years and over	29	44	6	21	0	0	0	73	21	14
2008	Age - 24 years and under	19	35	31	12	0	4	0	56	12	26
2008	Age - 25 - 29 years	12	42	19	19	2	5	2	58	23	43
2008	Age - 30 - 34 years	9	28	17	15	28	4	0	38	44	47
2008	Age - 35 - 39 years	16	33	20	12	18	0	0	49	31	49
2008	Age - 40 - 44 years	12	30	12	15	26	5	0	44	43	66
2008	Age - 45 - 49 years	18	28	15	15	20	3	0	48	37	65
2008	Age - 50 - 54 years	14	38	18	10	16	4	0	54	27	73
2008	Age - 55 - 59 years	22	29	24	10	10	5	0	54	21	41
2008	Age - 60 years and over	36	36	14	14	0	0	0	71	14	14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	15	14	34	0	0	16	43	40	13
2017	Age - 25 - 29 years	12	25	8	15	21	5	14	46	44	41
2017	Age - 30 - 34 years	14	9	15	17	28	4	13	28	54	46
2017	Age - 35 - 39 years	10	29	21	3	28	5	3	42	34	38
2017	Age - 40 - 44 years	7	20	23	19	22	2	5	30	45	35
2017	Age - 45 - 49 years	4	26	15	27	22	4	2	32	52	52
2017	Age - 50 - 54 years	16	16	25	10	22	5	7	37	36	62
2017	Age - 55 - 59 years	19	15	13	21	20	5	7	39	46	39
2017	Age - 60 years and over	15	4	25	33	15	0	8	20	53	21
2014	Age - 24 years and under	36	21	10	8	10	10	4	67	22	20
2014	Age - 25 - 29 years	5	20	16	17	31	5	6	28	54	37
2014	Age - 30 - 34 years	14	11	12	9	44	3	7	28	58	33
2014	Age - 35 - 39 years	5	15	12	15	48	2	2	21	66	52
2014	Age - 40 - 44 years	10	15	23	15	34	0	2	26	50	58
2014	Age - 45 - 49 years	13	14	14	23	33	1	2	28	58	79
2014	Age - 50 - 54 years	4	8	25	22	22	7	12	15	55	63
2014	Age - 55 - 59 years	12	9	27	22	23	2	4	23	48	45
2014	Age - 60 years and over	10	11	29	9	25	0	16	24	41	20
2011	Age - 24 years and under	26	29	0	12	8	0	24	73	27	21
2011	Age - 25 - 29 years	12	20	4	18	18	3	25	45	50	51
2011	Age - 30 - 34 years	9	19	14	21	22	4	12	32	50	53
2011	Age - 35 - 39 years	8	25	17	21	26	2	0	34	49	46
2011	Age - 40 - 44 years	11	19	18	18	32	1	1	31	51	73
2011	Age - 45 - 49 years	7	31	9	21	29	2	1	39	51	87
2011	Age - 50 - 54 years	10	17	17	20	28	2	6	29	53	76
2011	Age - 55 - 59 years	0	17	14	35	19	2	12	20	64	41
2011	Age - 60 years and over	8	20	20	14	17	0	21	36	39	14
2008	Age - 24 years and under	19	31	23	4	4	8	12	62	10	26
2008	Age - 25 - 29 years	5	12	12	21	23	7	21	23	61	43
2008	Age - 30 - 34 years	0	26	4	23	26	9	13	32	62	47
2008	Age - 35 - 39 years	6	42	17	19	17	0	0	48	35	48
2008	Age - 40 - 44 years	7	31	12	15	34	1	0	39	49	68
2008	Age - 45 - 49 years	11	20	20	14	31	2	3	32	47	65
2008	Age - 50 - 54 years	11	19	15	23	25	1	5	32	51	73
2008	Age - 55 - 59 years	7	22	20	27	15	5	5	32	46	41
2008	Age - 60 years and over	0	7	21	14	21	14	21	11	56	14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	22	10	7	17	23	0	56	31	13
2017	Age - 25 - 29 years	19	39	23	7	2	10	0	64	10	40
2017	Age - 30 - 34 years	21	26	19	21	7	5	2	50	30	46
2017	Age - 35 - 39 years	10	43	20	6	11	11	0	59	18	38
2017	Age - 40 - 44 years	21	36	28	5	6	3	0	59	12	35
2017	Age - 45 - 49 years	5	55	14	13	8	4	0	63	22	52
2017	Age - 50 - 54 years	17	24	25	10	15	10	0	45	27	62
2017	Age - 55 - 59 years	27	35	18	7	6	5	2	67	14	39
2017	Age - 60 years and over	23	26	31	5	11	4	0	52	16	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	30	30	0	22	0	18	0	73	27	13
2017	Age - 25 - 29 years	32	37	10	5	3	13	0	79	9	41
2017	Age - 30 - 34 years	44	30	17	0	0	7	2	82	0	46
2017	Age - 35 - 39 years	27	43	15	3	5	8	0	76	9	38
2017	Age - 40 - 44 years	48	35	12	0	3	3	0	85	3	35
2017	Age - 45 - 49 years	22	41	23	4	6	3	0	65	11	52
2017	Age - 50 - 54 years	29	41	18	5	4	4	0	72	10	62
2017	Age - 55 - 59 years	37	25	20	3	6	8	2	69	10	39
2017	Age - 60 years and over	63	23	9	0	0	5	0	91	0	21
2014	Age - 24 years and under	56	24	10	0	0	4	6	89	0	20
2014	Age - 25 - 29 years	37	38	11	0	0	7	7	87	0	37
2014	Age - 30 - 34 years	35	43	15	0	0	5	3	84	0	33
2014	Age - 35 - 39 years	37	31	18	7	4	2	0	69	12	52
2014	Age - 40 - 44 years	26	39	21	5	7	2	0	67	12	58
2014	Age - 45 - 49 years	25	44	20	4	5	2	0	71	9	79
2014	Age - 50 - 54 years	29	34	22	6	2	6	1	68	8	63
2014	Age - 55 - 59 years	39	42	7	4	6	2	0	83	10	46
2014	Age - 60 years and over	51	36	9	0	0	4	0	91	0	20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	44	32	0	24	0	0	0	76	24	13
2017	Age - 25 - 29 years	29	55	8	5	0	3	0	87	5	41
2017	Age - 30 - 34 years	31	43	13	2	7	2	2	77	9	46
2017	Age - 35 - 39 years	25	43	25	0	7	0	0	67	7	38
2017	Age - 40 - 44 years	39	40	12	6	0	3	0	81	6	35
2017	Age - 45 - 49 years	20	45	14	10	6	6	0	69	17	52
2017	Age - 50 - 54 years	21	48	13	4	7	7	0	74	11	62
2017	Age - 55 - 59 years	35	41	9	3	3	7	2	83	7	38
2017	Age - 60 years and over	67	23	4	0	5	0	0	90	5	21
2014	Age - 24 years and under	62	29	5	4	0	0	0	90	4	20
2014	Age - 25 - 29 years	32	51	15	2	0	0	0	83	2	37
2014	Age - 30 - 34 years	42	39	8	6	0	2	3	86	6	33
2014	Age - 35 - 39 years	36	31	18	10	4	2	0	68	14	52
2014	Age - 40 - 44 years	22	53	17	4	2	2	0	77	6	58
2014	Age - 45 - 49 years	31	37	20	10	2	1	0	68	12	79
2014	Age - 50 - 54 years	27	44	17	11	2	0	0	71	12	63
2014	Age - 55 - 59 years	33	38	13	7	8	0	0	72	15	46
2014	Age - 60 years and over	42	45	4	5	0	4	0	91	5	20
2011	Age - 24 years and under	70	19	5	0	0	0	6	95	0	21
2011	Age - 25 - 29 years	38	31	18	2	4	7	0	74	6	51
2011	Age - 30 - 34 years	36	40	19	0	3	0	2	77	3	53
2011	Age - 35 - 39 years	23	39	22	8	8	0	0	62	16	46
2011	Age - 40 - 44 years	28	41	18	6	4	3	0	71	11	73
2011	Age - 45 - 49 years	26	38	26	4	3	3	0	66	7	87
2011	Age - 50 - 54 years	31	32	13	7	9	8	0	68	17	76
2011	Age - 55 - 59 years	19	46	18	7	7	3	0	67	15	41
2011	Age - 60 years and over	58	20	15	0	6	0	0	79	6	14

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	62	31	0	7	0	0	0	93	7	13
2017	Age - 25 - 29 years	55	40	2	0	2	0	0	95	2	41
2017	Age - 30 - 34 years	51	38	5	4	0	0	2	91	4	46
2017	Age - 35 - 39 years	40	42	9	2	8	0	0	81	10	37
2017	Age - 40 - 44 years	52	28	12	8	0	0	0	80	8	35
2017	Age - 45 - 49 years	34	41	11	8	6	0	0	75	14	52
2017	Age - 50 - 54 years	29	43	14	5	6	2	0	74	11	62
2017	Age - 55 - 59 years	37	44	14	2	0	0	2	83	3	39
2017	Age - 60 years and over	67	19	9	0	5	0	0	86	5	21
2014	Age - 24 years and under	76	14	10	0	0	0	0	90	0	20
2014	Age - 25 - 29 years	58	36	4	2	0	0	0	94	2	37
2014	Age - 30 - 34 years	53	36	3	3	5	0	0	89	8	33
2014	Age - 35 - 39 years	39	35	13	6	5	2	0	76	12	51
2014	Age - 40 - 44 years	24	41	28	1	6	0	0	66	7	58
2014	Age - 45 - 49 years	38	42	6	8	5	1	0	80	13	79
2014	Age - 50 - 54 years	33	38	15	9	5	0	0	71	14	63
2014	Age - 55 - 59 years	37	41	10	8	4	0	0	79	12	46
2014	Age - 60 years and over	45	46	4	5	0	0	0	91	5	20
2011	Age - 24 years and under	87	13	0	0	0	0	0	100	0	21
2011	Age - 25 - 29 years	49	39	6	6	0	0	0	88	6	51
2011	Age - 30 - 34 years	52	35	9	2	2	0	0	87	4	53
2011	Age - 35 - 39 years	23	46	19	4	8	0	0	69	12	46
2011	Age - 40 - 44 years	37	37	11	8	8	0	0	74	15	73
2011	Age - 45 - 49 years	36	37	16	7	3	1	0	74	10	87
2011	Age - 50 - 54 years	39	31	16	6	9	0	0	69	15	75
2011	Age - 55 - 59 years	27	51	13	3	7	0	0	78	9	41
2011	Age - 60 years and over	49	30	7	8	6	0	0	79	14	14
2008	Age - 24 years and under	38	42	12	4	0	4	0	84	4	26
2008	Age - 25 - 29 years	40	40	7	9	5	0	0	79	14	43
2008	Age - 30 - 34 years	30	38	17	9	4	2	0	70	13	47
2008	Age - 35 - 39 years	39	39	14	6	2	0	0	78	8	49
2008	Age - 40 - 44 years	34	37	16	7	4	0	0	72	12	67
2008	Age - 45 - 49 years	28	42	18	6	5	2	0	70	11	65
2008	Age - 50 - 54 years	39	31	13	10	8	0	0	69	18	72
2008	Age - 55 - 59 years	28	48	3	13	8	3	0	77	21	40
2008	Age - 60 years and over	57	36	0	7	0	0	0	93	7	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	37	30	0	26	7	0	0	66	34	13
2017	Age - 25 - 29 years	32	36	22	2	5	3	0	70	7	41
2017	Age - 30 - 34 years	28	34	21	9	6	0	2	63	15	45
2017	Age - 35 - 39 years	26	27	23	11	10	2	0	55	21	38
2017	Age - 40 - 44 years	25	27	25	15	5	2	0	53	21	35
2017	Age - 45 - 49 years	16	22	32	20	8	2	0	39	28	52
2017	Age - 50 - 54 years	20	27	23	15	13	1	0	48	29	62
2017	Age - 55 - 59 years	19	39	25	10	5	0	2	59	15	39
2017	Age - 60 years and over	41	26	14	4	9	5	0	71	15	21
2014	Age - 24 years and under	42	24	30	4	0	0	0	66	4	20
2014	Age - 25 - 29 years	41	20	27	6	7	0	0	60	12	37
2014	Age - 30 - 34 years	19	30	28	8	12	0	3	50	20	33
2014	Age - 35 - 39 years	12	29	18	27	14	0	0	41	41	52
2014	Age - 40 - 44 years	9	31	28	14	15	3	0	42	29	58
2014	Age - 45 - 49 years	18	29	27	7	17	1	0	48	24	79
2014	Age - 50 - 54 years	17	36	27	11	9	2	0	53	19	63
2014	Age - 55 - 59 years	28	35	26	3	8	0	0	63	11	46
2014	Age - 60 years and over	23	54	16	7	0	0	0	76	7	20
2011	Age - 24 years and under	59	25	0	16	0	0	0	84	16	21
2011	Age - 25 - 29 years	40	34	13	11	2	0	0	74	13	51
2011	Age - 30 - 34 years	35	35	19	4	7	0	0	70	11	53
2011	Age - 35 - 39 years	12	33	24	12	17	0	2	46	30	46
2011	Age - 40 - 44 years	29	25	18	17	11	0	0	54	28	73
2011	Age - 45 - 49 years	22	25	28	12	12	1	0	48	24	87
2011	Age - 50 - 54 years	28	28	22	6	15	1	0	57	21	76
2011	Age - 55 - 59 years	15	31	34	10	10	0	0	45	20	40
2011	Age - 60 years and over	39	40	0	21	0	0	0	79	21	14

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	37	39	10	7	7	0	0	76	14	13
2017	Age - 25 - 29 years	38	32	15	7	5	3	0	73	12	41
2017	Age - 30 - 34 years	26	39	18	8	7	0	2	66	15	46
2017	Age - 35 - 39 years	29	35	17	7	10	2	0	65	18	38
2017	Age - 40 - 44 years	22	40	23	12	2	0	0	62	14	35
2017	Age - 45 - 49 years	16	42	19	13	8	0	2	59	22	52
2017	Age - 50 - 54 years	22	29	21	14	13	0	0	51	27	62
2017	Age - 55 - 59 years	32	32	19	12	2	0	2	65	15	39
2017	Age - 60 years and over	41	37	14	9	0	0	0	78	9	21
2014	Age - 24 years and under	42	26	31	0	0	0	0	69	0	19
2014	Age - 25 - 29 years	38	32	11	10	7	3	0	72	17	37
2014	Age - 30 - 34 years	19	33	22	15	8	0	3	53	24	33
2014	Age - 35 - 39 years	9	29	25	20	16	2	0	38	36	52
2014	Age - 40 - 44 years	9	40	20	10	17	3	0	51	28	58
2014	Age - 45 - 49 years	18	30	27	10	14	1	0	49	24	79
2014	Age - 50 - 54 years	20	37	21	11	10	0	0	57	21	63
2014	Age - 55 - 59 years	28	42	19	5	6	0	0	70	11	46
2014	Age - 60 years and over	26	58	7	9	0	0	0	84	9	20
2011	Age - 24 years and under	63	20	8	9	0	0	0	83	9	20
2011	Age - 25 - 29 years	41	34	6	16	2	0	0	76	18	50
2011	Age - 30 - 34 years	28	48	15	4	5	0	0	76	8	53
2011	Age - 35 - 39 years	15	32	23	14	13	2	0	48	28	46
2011	Age - 40 - 44 years	28	30	19	11	12	0	0	58	23	73
2011	Age - 45 - 49 years	27	29	25	11	8	0	0	56	19	87
2011	Age - 50 - 54 years	26	31	23	7	12	0	0	57	20	76
2011	Age - 55 - 59 years	22	41	23	8	7	0	0	62	15	40
2011	Age - 60 years and over	49	30	0	21	0	0	0	79	21	14
2008	Age - 24 years and under	27	46	19	0	8	0	0	73	8	26
2008	Age - 25 - 29 years	30	33	14	12	12	0	0	63	23	43
2008	Age - 30 - 34 years	17	40	17	15	9	0	2	59	24	47
2008	Age - 35 - 39 years	16	47	12	14	10	0	0	63	24	49
2008	Age - 40 - 44 years	22	32	12	22	12	0	0	54	34	68
2008	Age - 45 - 49 years	18	31	23	12	12	3	0	51	25	65
2008	Age - 50 - 54 years	29	27	19	18	7	0	0	56	25	73
2008	Age - 55 - 59 years	22	41	17	10	10	0	0	63	20	41
2008	Age - 60 years and over	29	50	7	14	0	0	0	79	14	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	14	7	19	14	16	8	46	44	13
2017	Age - 25 - 29 years	26	17	16	14	7	10	11	53	26	41
2017	Age - 30 - 34 years	12	30	25	12	13	0	10	46	27	46
2017	Age - 35 - 39 years	22	23	23	13	15	3	0	46	30	38
2017	Age - 40 - 44 years	23	32	17	14	6	8	0	60	22	35
2017	Age - 45 - 49 years	15	33	23	15	7	6	0	52	24	52
2017	Age - 50 - 54 years	23	27	21	11	9	5	4	55	23	62
2017	Age - 55 - 59 years	37	24	12	9	9	7	2	67	20	39
2017	Age - 60 years and over	52	5	20	15	4	0	4	59	20	21
2014	Age - 24 years and under	43	12	19	26	0	0	0	55	26	20
2014	Age - 25 - 29 years	25	17	15	20	15	5	4	46	38	37
2014	Age - 30 - 34 years	27	15	22	14	18	0	5	44	33	33
2014	Age - 35 - 39 years	16	18	21	16	22	5	2	36	41	52
2014	Age - 40 - 44 years	15	24	24	17	16	5	0	40	34	58
2014	Age - 45 - 49 years	23	22	19	15	19	2	0	46	35	79
2014	Age - 50 - 54 years	18	32	24	11	9	8	0	53	21	63
2014	Age - 55 - 59 years	33	24	25	9	5	2	2	59	15	46
2014	Age - 60 years and over	35	24	9	12	4	12	4	71	19	20
2011	Age - 24 years and under	56	22	4	14	4	0	0	78	18	20
2011	Age - 25 - 29 years	24	22	10	8	18	3	15	56	32	51
2011	Age - 30 - 34 years	30	26	17	12	12	0	2	58	25	53
2011	Age - 35 - 39 years	14	23	25	15	17	6	0	39	35	46
2011	Age - 40 - 44 years	34	21	17	8	16	3	0	57	25	73
2011	Age - 45 - 49 years	30	17	25	11	11	7	0	50	24	87
2011	Age - 50 - 54 years	39	22	15	9	11	4	0	64	20	76
2011	Age - 55 - 59 years	25	26	17	15	10	5	2	55	27	40
2011	Age - 60 years and over	39	26	21	6	0	0	8	71	7	14
2008	Age - 24 years and under	15	27	31	4	15	0	8	46	21	26
2008	Age - 25 - 29 years	16	21	16	16	19	0	12	42	39	43
2008	Age - 30 - 34 years	13	17	26	23	11	2	9	33	38	47
2008	Age - 35 - 39 years	8	39	16	12	18	4	2	50	33	49
2008	Age - 40 - 44 years	24	19	19	24	12	3	0	44	36	68
2008	Age - 45 - 49 years	20	23	26	11	15	5	0	45	27	65
2008	Age - 50 - 54 years	29	24	15	17	10	6	0	56	28	72
2008	Age - 55 - 59 years	22	32	27	5	10	0	5	56	15	41
2008	Age - 60 years and over	50	29	7	0	14	0	0	79	14	14

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Age - 24 years and under	65	12	22	13
2017	Age - 25 - 29 years	62	9	29	41
2017	Age - 30 - 34 years	45	19	36	46
2017	Age - 35 - 39 years	40	24	36	38
2017	Age - 40 - 44 years	26	37	37	35
2017	Age - 45 - 49 years	19	26	55	52
2017	Age - 50 - 54 years	19	45	36	62
2017	Age - 55 - 59 years	31	50	19	40
2017	Age - 60 years and over	41	38	22	21
2014	Age - 24 years and under	16	36	48	20
2014	Age - 25 - 29 years	63	8	29	37
2014	Age - 30 - 34 years	56	20	24	33
2014	Age - 35 - 39 years	36	24	40	52
2014	Age - 40 - 44 years	34	28	38	58
2014	Age - 45 - 49 years	22	39	39	79
2014	Age - 50 - 54 years	21	44	35	63
2014	Age - 55 - 59 years	20	62	19	46
2014	Age - 60 years and over	53	25	22	20
2011	Age - 24 years and under	35	43	23	21
2011	Age - 25 - 29 years	71	13	16	51
2011	Age - 30 - 34 years	57	21	22	53
2011	Age - 35 - 39 years	37	26	37	46
2011	Age - 40 - 44 years	25	43	32	73
2011	Age - 45 - 49 years	22	43	35	87
2011	Age - 50 - 54 years	21	51	28	76
2011	Age - 55 - 59 years	33	47	20	41
2011	Age - 60 years and over	46	41	13	14

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Age - 25 - 29 years	0	15	27	0	54	3	24
2017	Age - 30 - 34 years	0	18	36	5	35	5	20
2017	Age - 35 - 39 years	0	8	63	7	15	8	15
2017	Age - 45 - 49 years	0	8	81	0	0	10	10
2017	Age - 50 - 54 years	67	0	33	0	0	0	12
2017	Age - 55 - 59 years	61	0	31	0	0	9	13
2014	Age - 25 - 29 years	0	13	45	4	9999	38	23
2014	Age - 30 - 34 years	0	21	39	20	9999	20	20
2014	Age - 35 - 39 years	0	4	69	21	9999	6	19
2014	Age - 40 - 44 years	0	17	72	0	9999	11	21
2014	Age - 45 - 49 years	0	23	71	6	9999	0	20
2014	Age - 50 - 54 years	50	7	35	0	9999	7	12
2011	Age - 25 - 29 years	0	13	33	13	9999	41	35
2011	Age - 30 - 34 years	0	12	51	14	9999	23	29
2011	Age - 35 - 39 years	0	5	83	0	9999	12	17
2011	Age - 40 - 44 years	0	21	79	0	9999	0	19
2011	Age - 45 - 49 years	0	22	73	5	9999	0	19
2011	Age - 50 - 54 years	45	0	37	11	9999	7	18
2011	Age - 55 - 59 years	60	0	40	0	9999	0	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 24 years and under	0	100	13
2017	Age - 30 - 34 years	19	81	46
2017	Age - 35 - 39 years	16	84	38
2017	Age - 40 - 44 years	15	85	35
2017	Age - 45 - 49 years	26	74	51
2017	Age - 50 - 54 years	29	71	62
2017	Age - 55 - 59 years	29	71	39
2017	Age - 60 years and over	25	75	21
2014	Age - 25 - 29 years	19	81	37
2014	Age - 30 - 34 years	15	85	33
2014	Age - 35 - 39 years	24	76	52
2014	Age - 40 - 44 years	20	80	58
2014	Age - 45 - 49 years	17	83	79
2014	Age - 50 - 54 years	25	75	63
2014	Age - 55 - 59 years	9	91	46

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	66	18
2014	Age - 45 - 49 years	37	14
2014	Age - 50 - 54 years	38	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	85	13
2017	Age - 50 - 54 years	60	18
2017	Age - 55 - 59 years	57	10
2014	Age - 35 - 39 years	48	12
2014	Age - 40 - 44 years	83	12
2014	Age - 45 - 49 years	78	14
2014	Age - 50 - 54 years	70	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Age - 55 - 59 years	10
2014	Age - 40 - 44 years	12
2014	Age - 50 - 54 years	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Age - 45 - 49 years	13
2017	Age - 50 - 54 years	18
2017	Age - 55 - 59 years	10
2014	Age - 35 - 39 years	12
2014	Age - 40 - 44 years	12
2014	Age - 45 - 49 years	14
2014	Age - 50 - 54 years	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Age - 55 - 59 years	10
2014	Age - 35 - 39 years	12
2014	Age - 40 - 44 years	12
2014	Age - 45 - 49 years	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Age - 55 - 59 years	10
2014	Age - 45 - 49 years	14
2014	Age - 50 - 54 years	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	46	13
2017	Age - 50 - 54 years	59	18
2014	Age - 35 - 39 years	49	12
2014	Age - 40 - 44 years	49	12
2014	Age - 45 - 49 years	51	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	40	13
2014	Age - 35 - 39 years	40	12
2014	Age - 45 - 49 years	64	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	55	18
2014	Age - 35 - 39 years	49	12
2014	Age - 45 - 49 years	58	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	46	13
2017	Age - 50 - 54 years	45	18
2014	Age - 35 - 39 years	66	12
2014	Age - 40 - 44 years	51	12
2014	Age - 45 - 49 years	44	14
2014	Age - 50 - 54 years	39	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	56	13
2014	Age - 45 - 49 years	45	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	48	13
2017	Age - 50 - 54 years	37	18
2017	Age - 55 - 59 years	92	10
2014	Age - 35 - 39 years	91	12
2014	Age - 40 - 44 years	42	12
2014	Age - 45 - 49 years	63	14
2014	Age - 50 - 54 years	48	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Age - 45 - 49 years	13
2017	Age - 55 - 59 years	10
2014	Age - 35 - 39 years	12
2014	Age - 40 - 44 years	12
2014	Age - 50 - 54 years	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	0	18
2017	Age - 55 - 59 years	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	54	13
2017	Age - 50 - 54 years	55	18
2014	Age - 40 - 44 years	42	12
2014	Age - 45 - 49 years	60	14
2014	Age - 50 - 54 years	45	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	34	18
2014	Age - 45 - 49 years	42	14
2014	Age - 50 - 54 years	30	14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	80	13
2017	Age - 50 - 54 years	47	18
2017	Age - 55 - 59 years	64	10
2014	Age - 35 - 39 years	68	12
2014	Age - 40 - 44 years	44	12
2014	Age - 45 - 49 years	66	14
2014	Age - 50 - 54 years	64	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	72	13
2014	Age - 45 - 49 years	37	14

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Age - 55 - 59 years	0	10
2014	Age - 45 - 49 years	44	14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	57	13
2017	Age - 55 - 59 years	0	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Age - 55 - 59 years	0	10
2014	Age - 45 - 49 years	0	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Age - 50 - 54 years	18
2014	Age - 35 - 39 years	12
2014	Age - 50 - 54 years	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Age - 55 - 59 years	0	10
2014	Age - 40 - 44 years	0	12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	0	18
2014	Age - 35 - 39 years	41	12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	35	18
2014	Age - 40 - 44 years	40	12

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	0	18
2014	Age - 35 - 39 years	42	12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	0	12
2014	Age - 45 - 49 years	0	13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	43	12
2017	Age - 50 - 54 years	0	18
2014	Age - 50 - 54 years	0	14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	Age - 50 - 54 years	18
2014	Age - 35 - 39 years	12
2014	Age - 40 - 44 years	11
2014	Age - 50 - 54 years	14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	0	12
2014	Age - 45 - 49 years	0	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	0	12
2014	Age - 45 - 49 years	0	13

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Total responses
2017	Age - 45 - 49 years	12
2014	Age - 35 - 39 years	12
2014	Age - 45 - 49 years	13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Age - 45 - 49 years	40	12
2017	Age - 50 - 54 years	38	18
2014	Age - 40 - 44 years	54	11
2014	Age - 45 - 49 years	70	13
2014	Age - 50 - 54 years	41	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Age - 50 - 54 years	18
2014	Age - 35 - 39 years	12
2014	Age - 40 - 44 years	11
2014	Age - 50 - 54 years	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	46	18
2014	Age - 35 - 39 years	40	12
2014	Age - 40 - 44 years	64	11
2014	Age - 45 - 49 years	55	13
2014	Age - 50 - 54 years	48	14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Age - 50 - 54 years	31	18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 45 - 49 years	100	0	13
2017	Age - 50 - 54 years	100	0	18
2017	Age - 55 - 59 years	92	8	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	17	0	7	0	35	41	70	30	13
2017	Age - 25 - 29 years	4	18	14	0	0	45	18	62	0	41
2017	Age - 30 - 34 years	4	11	15	17	7	35	12	28	44	46
2017	Age - 35 - 39 years	9	20	14	10	11	31	5	46	32	38
2017	Age - 40 - 44 years	8	18	23	6	12	20	14	39	27	35
2017	Age - 45 - 49 years	4	13	38	10	14	20	2	21	31	52
2017	Age - 50 - 54 years	13	23	15	6	16	21	5	49	30	62
2017	Age - 55 - 59 years	23	23	20	3	5	23	2	62	11	38
2017	Age - 60 years and over	25	19	17	10	11	8	11	54	25	21
2014	Age - 24 years and under	30	0	14	0	0	36	20	69	0	20
2014	Age - 25 - 29 years	14	28	24	2	0	23	9	61	3	37
2014	Age - 30 - 34 years	18	15	17	15	6	26	3	46	30	33
2014	Age - 35 - 39 years	7	12	12	6	22	30	12	33	47	52
2014	Age - 40 - 44 years	7	23	30	2	12	18	8	41	19	58
2014	Age - 45 - 49 years	18	17	23	9	5	26	2	49	19	79
2014	Age - 50 - 54 years	13	14	29	11	7	23	2	37	25	62
2014	Age - 55 - 59 years	25	10	21	8	4	29	3	52	17	45
2014	Age - 60 years and over	21	24	29	5	0	13	9	58	6	20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	26	7	7	0	32	0	79	10	13
2017	Age - 25 - 29 years	22	38	17	0	0	19	3	77	0	41
2017	Age - 30 - 34 years	20	19	18	12	9	20	2	50	27	45
2017	Age - 35 - 39 years	14	36	24	5	7	14	0	58	15	38
2017	Age - 40 - 44 years	19	52	14	3	6	6	0	75	10	35
2017	Age - 45 - 49 years	17	39	27	4	10	4	0	58	14	52
2017	Age - 50 - 54 years	18	34	14	6	13	15	0	62	22	62
2017	Age - 55 - 59 years	29	28	21	3	5	13	0	66	9	38
2017	Age - 60 years and over	53	23	13	0	11	0	0	77	11	21
2014	Age - 24 years and under	30	20	18	0	4	21	6	69	6	20
2014	Age - 25 - 29 years	21	44	18	4	2	11	0	73	6	37
2014	Age - 30 - 34 years	25	25	17	12	3	15	3	61	18	33
2014	Age - 35 - 39 years	13	28	24	10	14	7	4	46	27	52
2014	Age - 40 - 44 years	15	34	30	8	7	5	0	53	15	58
2014	Age - 45 - 49 years	26	32	23	6	4	9	0	64	10	79
2014	Age - 50 - 54 years	17	23	28	9	7	12	3	47	20	63
2014	Age - 55 - 59 years	29	37	8	7	2	15	2	79	11	45
2014	Age - 60 years and over	34	54	3	0	0	9	0	97	0	20
2011	Age - 24 years and under	58	15	14	0	0	12	0	84	0	21
2011	Age - 25 - 29 years	38	23	9	6	3	21	0	77	11	51
2011	Age - 30 - 34 years	34	35	14	7	2	10	0	76	9	53
2011	Age - 35 - 39 years	17	34	26	8	11	4	0	54	19	46
2011	Age - 40 - 44 years	35	25	22	8	6	4	0	63	14	73
2011	Age - 45 - 49 years	32	37	13	7	7	5	0	72	15	87
2011	Age - 50 - 54 years	36	32	11	6	5	10	0	75	13	76
2011	Age - 55 - 59 years	21	47	20	3	7	3	0	70	10	41
2011	Age - 60 years and over	58	34	8	0	0	0	0	92	0	13

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	47	22	7	8	0	8	59	17	13
2017	Age - 25 - 29 years	10	45	11	14	11	0	9	60	27	41
2017	Age - 30 - 34 years	21	45	9	11	3	7	4	74	16	46
2017	Age - 35 - 39 years	33	45	5	12	0	3	2	83	12	38
2017	Age - 40 - 44 years	14	63	13	0	3	3	5	83	3	35
2017	Age - 45 - 49 years	25	46	9	12	2	2	4	76	14	52
2017	Age - 50 - 54 years	22	53	15	0	0	5	5	83	0	62
2017	Age - 55 - 59 years	30	56	7	0	0	0	7	92	0	37
2017	Age - 60 years and over	33	43	19	0	0	0	4	80	0	21
2014	Age - 24 years and under	12	6	14	6	4	4	54	43	24	20
2014	Age - 25 - 29 years	8	55	20	7	5	3	2	67	12	37
2014	Age - 30 - 34 years	23	60	0	7	0	0	9	92	8	33
2014	Age - 35 - 39 years	24	46	8	10	4	0	9	77	15	52
2014	Age - 40 - 44 years	24	43	17	6	1	2	8	74	8	58
2014	Age - 45 - 49 years	36	53	7	3	0	1	1	90	3	78
2014	Age - 50 - 54 years	15	56	12	2	4	2	8	79	7	63
2014	Age - 55 - 59 years	29	32	20	13	2	2	3	64	16	45
2014	Age - 60 years and over	27	44	5	13	0	0	11	80	15	20
2011	Age - 24 years and under	41	12	8	5	0	0	34	81	7	21
2011	Age - 25 - 29 years	18	43	11	6	16	0	6	65	23	50
2011	Age - 30 - 34 years	19	49	7	16	3	2	5	73	20	53
2011	Age - 35 - 39 years	17	43	22	10	2	0	7	64	13	46
2011	Age - 40 - 44 years	31	51	8	5	1	0	3	84	7	73
2011	Age - 45 - 49 years	37	47	10	3	0	2	1	87	3	87
2011	Age - 50 - 54 years	26	47	7	6	3	0	12	82	10	76
2011	Age - 55 - 59 years	36	41	15	3	0	0	5	81	3	41
2011	Age - 60 years and over	34	29	29	0	0	0	7	69	0	14
2008	Age - 24 years and under	4	31	8	19	12	4	23	47	42	26
2008	Age - 25 - 29 years	12	23	12	28	7	7	12	43	43	43
2008	Age - 30 - 34 years	15	32	15	13	11	6	9	55	28	47
2008	Age - 35 - 39 years	31	35	20	4	2	0	8	71	7	49
2008	Age - 40 - 44 years	24	46	13	7	0	1	9	77	8	68
2008	Age - 45 - 49 years	32	34	12	9	3	3	6	73	14	65
2008	Age - 50 - 54 years	30	42	10	7	3	1	7	79	10	73
2008	Age - 55 - 59 years	24	51	7	5	0	5	7	86	6	41
2008	Age - 60 years and over	21	36	21	0	0	14	7	73	0	14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	25	12	0	0	22	40	67	0	13
2017	Age - 25 - 29 years	4	30	9	0	6	32	19	70	11	41
2017	Age - 30 - 34 years	5	11	26	4	7	28	19	31	21	46
2017	Age - 35 - 39 years	12	19	14	9	8	21	18	51	27	38
2017	Age - 40 - 44 years	8	24	17	12	0	23	16	53	19	35
2017	Age - 45 - 49 years	7	23	21	8	7	19	16	46	22	52
2017	Age - 50 - 54 years	8	20	30	3	5	21	12	42	12	62
2017	Age - 55 - 59 years	20	19	28	5	0	14	15	54	7	38
2017	Age - 60 years and over	19	26	23	4	0	19	8	62	6	21
2014	Age - 24 years and under	6	0	8	0	0	21	64	40	0	20
2014	Age - 25 - 29 years	7	13	15	5	0	38	21	50	13	37
2014	Age - 30 - 34 years	10	27	13	6	3	26	14	62	16	33
2014	Age - 35 - 39 years	9	15	28	8	6	18	16	36	21	52
2014	Age - 40 - 44 years	15	23	27	6	4	17	8	51	13	58
2014	Age - 45 - 49 years	11	22	28	5	6	20	8	47	15	78
2014	Age - 50 - 54 years	13	13	23	5	6	26	15	43	19	63
2014	Age - 55 - 59 years	16	15	28	0	4	20	18	48	7	45
2014	Age - 60 years and over	20	23	16	5	4	28	4	63	13	20
2011	Age - 24 years and under	21	11	4	0	0	21	42	88	0	21
2011	Age - 25 - 29 years	10	13	18	7	4	29	19	45	21	51
2011	Age - 30 - 34 years	9	23	21	7	5	22	13	49	19	53
2011	Age - 35 - 39 years	6	35	30	2	5	14	9	53	8	46
2011	Age - 40 - 44 years	12	12	32	4	8	24	8	35	18	73
2011	Age - 45 - 49 years	17	23	32	4	4	16	5	50	9	87
2011	Age - 50 - 54 years	14	20	16	6	5	27	11	55	18	76
2011	Age - 55 - 59 years	12	27	30	2	2	20	8	53	6	41
2011	Age - 60 years and over	24	34	21	0	0	8	13	73	0	14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	34	33	7	0	0	8	18	90	0	13
2017	Age - 25 - 29 years	35	30	8	0	3	16	9	86	4	41
2017	Age - 30 - 34 years	46	18	12	4	0	19	2	80	6	46
2017	Age - 35 - 39 years	46	32	11	3	2	3	2	82	5	38
2017	Age - 40 - 44 years	49	25	6	6	3	6	5	83	10	35
2017	Age - 45 - 49 years	47	29	7	6	4	2	4	82	11	52
2017	Age - 50 - 54 years	36	37	11	2	3	7	4	82	5	62
2017	Age - 55 - 59 years	42	33	8	2	0	5	10	88	3	38
2017	Age - 60 years and over	51	20	14	0	0	10	4	84	0	21
2014	Age - 24 years and under	17	20	0	0	0	4	58	100	0	20
2014	Age - 25 - 29 years	25	29	27	5	0	14	0	63	6	37
2014	Age - 30 - 34 years	40	29	11	9	0	3	8	77	10	33
2014	Age - 35 - 39 years	32	27	16	5	0	12	9	73	6	52
2014	Age - 40 - 44 years	23	37	23	0	6	4	8	68	6	58
2014	Age - 45 - 49 years	35	37	14	5	4	1	3	76	9	79
2014	Age - 50 - 54 years	27	46	9	0	4	6	7	84	5	63
2014	Age - 55 - 59 years	36	30	17	2	4	6	5	74	7	45
2014	Age - 60 years and over	39	33	9	0	0	9	11	89	0	20
2011	Age - 24 years and under	48	8	9	0	0	6	28	86	0	21
2011	Age - 25 - 29 years	31	32	8	3	0	20	8	86	4	51
2011	Age - 30 - 34 years	41	21	14	4	2	12	6	75	7	53
2011	Age - 35 - 39 years	27	41	14	8	2	4	4	74	11	46
2011	Age - 40 - 44 years	38	30	16	0	6	6	4	75	7	73
2011	Age - 45 - 49 years	33	39	14	2	5	5	2	78	7	87
2011	Age - 50 - 54 years	35	34	7	3	4	12	7	84	8	76
2011	Age - 55 - 59 years	27	29	18	3	2	15	7	71	6	41
2011	Age - 60 years and over	42	32	13	0	0	0	13	85	0	14
2008	Age - 24 years and under	12	27	12	0	0	27	23	77	0	26
2008	Age - 25 - 29 years	21	19	21	9	5	16	9	53	19	43
2008	Age - 30 - 34 years	13	36	4	11	4	23	9	72	22	47
2008	Age - 35 - 39 years	24	41	18	2	0	6	8	76	2	49
2008	Age - 40 - 44 years	26	41	12	1	1	9	9	82	4	68
2008	Age - 45 - 49 years	26	38	14	6	3	6	6	74	11	65
2008	Age - 50 - 54 years	41	27	16	3	0	5	7	78	3	73
2008	Age - 55 - 59 years	32	41	10	0	5	5	7	83	6	41
2008	Age - 60 years and over	43	14	14	0	0	21	7	80	0	14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	33	7	0	0	21	18	88	0	13
2017	Age - 25 - 29 years	27	32	7	0	3	23	9	86	4	41
2017	Age - 30 - 34 years	33	18	12	2	4	27	4	74	9	46
2017	Age - 35 - 39 years	30	32	16	2	5	9	5	72	9	38
2017	Age - 40 - 44 years	47	25	9	3	0	11	5	85	4	35
2017	Age - 45 - 49 years	30	33	14	6	8	6	4	70	15	52
2017	Age - 50 - 54 years	25	32	14	9	3	12	4	69	14	62
2017	Age - 55 - 59 years	29	37	13	2	0	9	10	80	3	38
2017	Age - 60 years and over	47	29	14	0	0	5	4	84	0	21
2014	Age - 24 years and under	17	16	4	0	0	4	58	89	0	20
2014	Age - 25 - 29 years	28	29	26	0	0	17	0	69	0	37
2014	Age - 30 - 34 years	28	43	6	6	3	9	5	82	11	33
2014	Age - 35 - 39 years	19	40	16	7	0	12	6	72	9	52
2014	Age - 40 - 44 years	18	43	25	2	2	3	8	68	4	58
2014	Age - 45 - 49 years	29	37	19	4	5	5	2	71	9	79
2014	Age - 50 - 54 years	22	40	16	3	4	8	7	73	9	63
2014	Age - 55 - 59 years	37	15	19	2	2	17	8	69	6	45
2014	Age - 60 years and over	39	37	4	0	0	9	11	95	0	20
2011	Age - 24 years and under	44	8	9	0	0	4	34	85	0	21
2011	Age - 25 - 29 years	24	28	11	0	0	30	8	83	0	51
2011	Age - 30 - 34 years	32	31	16	0	5	10	6	75	6	53
2011	Age - 35 - 39 years	14	51	14	4	4	8	4	75	9	46
2011	Age - 40 - 44 years	29	31	14	4	7	9	6	71	12	73
2011	Age - 45 - 49 years	33	34	19	4	3	6	1	73	7	87
2011	Age - 50 - 54 years	29	31	7	5	4	18	7	79	12	76
2011	Age - 55 - 59 years	24	31	20	3	2	15	5	69	6	41
2011	Age - 60 years and over	42	39	6	0	0	0	13	93	0	14
2008	Age - 24 years and under	8	42	12	4	0	12	23	76	6	26
2008	Age - 25 - 29 years	30	21	14	9	2	9	14	67	15	43
2008	Age - 30 - 34 years	23	26	11	4	6	21	9	70	15	47
2008	Age - 35 - 39 years	27	24	27	6	2	6	8	60	10	49
2008	Age - 40 - 44 years	15	38	15	10	6	7	9	63	19	68
2008	Age - 45 - 49 years	22	29	14	8	5	17	6	66	16	65
2008	Age - 50 - 54 years	32	37	15	1	3	7	5	78	5	73
2008	Age - 55 - 59 years	37	32	15	7	0	5	5	76	8	41
2008	Age - 60 years and over	36	36	0	7	0	7	14	91	9	14

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 24 years and under	0	100	13
2017	Age - 25 - 29 years	0	100	41
2017	Age - 45 - 49 years	10	90	52
2017	Age - 50 - 54 years	10	90	62
2014	Age - 40 - 44 years	9	91	58
2014	Age - 45 - 49 years	9	91	79
2014	Age - 50 - 54 years	8	92	63

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	18	7	0	0	35	33	78	0	13
2017	Age - 25 - 29 years	13	13	10	0	0	44	21	72	0	41
2017	Age - 30 - 34 years	14	12	16	2	2	43	11	55	10	46
2017	Age - 35 - 39 years	17	17	14	0	5	41	8	64	10	38
2017	Age - 40 - 44 years	20	14	16	0	9	24	16	57	15	35
2017	Age - 45 - 49 years	8	17	22	2	10	35	5	43	20	52
2017	Age - 50 - 54 years	13	21	17	3	6	28	12	55	16	61
2017	Age - 55 - 59 years	27	12	25	5	3	25	2	54	11	38
2017	Age - 60 years and over	29	26	26	0	0	19	0	67	0	21
2014	Age - 24 years and under	20	4	4	0	0	51	20	85	0	20
2014	Age - 25 - 29 years	9	31	17	0	2	31	9	68	3	37
2014	Age - 30 - 34 years	17	18	14	3	3	34	11	63	11	33
2014	Age - 35 - 39 years	9	5	20	6	8	46	6	30	28	52
2014	Age - 40 - 44 years	11	21	27	0	7	22	12	49	10	58
2014	Age - 45 - 49 years	12	15	29	4	5	34	1	41	14	79
2014	Age - 50 - 54 years	13	16	27	3	2	36	3	49	8	63
2014	Age - 55 - 59 years	23	7	28	4	0	34	4	49	6	45
2014	Age - 60 years and over	21	17	9	0	0	49	5	81	0	20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	20	33	14	0	0	15	18	79	0	13
2017	Age - 25 - 29 years	23	47	8	0	0	19	3	90	0	41
2017	Age - 30 - 34 years	25	19	21	2	2	29	2	63	7	46
2017	Age - 35 - 39 years	19	42	14	0	5	18	3	76	6	38
2017	Age - 40 - 44 years	35	31	16	0	6	9	3	75	7	34
2017	Age - 45 - 49 years	25	31	23	2	6	12	0	64	10	51
2017	Age - 50 - 54 years	18	33	17	5	8	16	3	63	16	62
2017	Age - 55 - 59 years	35	26	13	8	0	18	0	74	10	38
2017	Age - 60 years and over	53	18	14	5	0	10	0	79	6	21
2014	Age - 24 years and under	35	24	4	0	0	32	5	93	0	20
2014	Age - 25 - 29 years	17	39	27	2	2	13	0	64	4	37
2014	Age - 30 - 34 years	28	26	14	3	3	20	6	73	8	33
2014	Age - 35 - 39 years	19	23	22	2	6	26	2	58	11	52
2014	Age - 40 - 44 years	16	39	25	2	2	14	2	66	4	58
2014	Age - 45 - 49 years	27	29	25	3	5	11	1	63	9	79
2014	Age - 50 - 54 years	19	26	23	3	2	24	3	62	7	63
2014	Age - 55 - 59 years	26	31	19	6	0	15	2	70	7	45
2014	Age - 60 years and over	35	36	0	0	0	29	0	100	0	20
2011	Age - 24 years and under	67	17	10	0	0	6	0	90	0	21
2011	Age - 25 - 29 years	40	17	11	2	3	28	0	79	6	50
2011	Age - 30 - 34 years	36	29	14	3	4	14	0	75	8	53
2011	Age - 35 - 39 years	20	35	23	12	2	8	0	60	16	46
2011	Age - 40 - 44 years	32	31	20	4	4	7	0	69	9	73
2011	Age - 45 - 49 years	34	32	19	5	2	7	0	71	8	87
2011	Age - 50 - 54 years	35	29	15	1	4	17	0	77	6	76
2011	Age - 55 - 59 years	26	43	17	2	0	11	0	78	2	40
2011	Age - 60 years and over	69	25	0	6	0	0	0	94	6	14

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	8	31	38	13	10	0	0	39	23	13
2017	Age - 25 - 29 years	20	25	25	16	9	3	3	47	26	41
2017	Age - 30 - 34 years	48	21	5	10	9	0	6	74	20	45
2017	Age - 35 - 39 years	23	40	13	11	13	0	0	64	23	38
2017	Age - 40 - 44 years	33	25	11	8	14	0	8	64	24	35
2017	Age - 45 - 49 years	32	31	15	5	11	0	6	66	18	52
2017	Age - 50 - 54 years	34	22	18	9	12	0	5	59	22	62
2017	Age - 55 - 59 years	45	21	8	11	10	0	5	70	22	38
2017	Age - 60 years and over	52	9	23	5	10	0	0	62	15	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	20	31	18	32	0	0	0	50	32	13
2017	Age - 25 - 29 years	12	26	28	23	6	3	3	40	30	41
2017	Age - 30 - 34 years	27	35	17	10	7	0	4	65	17	46
2017	Age - 35 - 39 years	4	27	35	13	18	0	2	32	32	38
2017	Age - 40 - 44 years	17	26	25	21	12	0	0	42	32	35
2017	Age - 45 - 49 years	8	30	21	23	13	2	2	40	39	51
2017	Age - 50 - 54 years	15	18	29	19	18	0	2	33	37	62
2017	Age - 55 - 59 years	27	17	18	23	15	0	0	44	38	38
2017	Age - 60 years and over	19	34	13	24	10	0	0	53	34	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	36	18	31	15	0	0	0	54	15	13
2017	Age - 25 - 29 years	27	29	20	12	2	3	7	62	15	41
2017	Age - 30 - 34 years	40	27	18	7	4	0	4	69	12	46
2017	Age - 35 - 39 years	16	28	30	8	13	3	3	47	22	37
2017	Age - 40 - 44 years	30	26	22	11	3	0	9	61	16	34
2017	Age - 45 - 49 years	10	36	20	6	19	0	9	51	27	51
2017	Age - 50 - 54 years	17	27	19	21	12	2	2	46	34	62
2017	Age - 55 - 59 years	32	20	25	5	18	0	0	52	23	38
2017	Age - 60 years and over	49	13	23	9	5	0	0	62	15	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	32	22	7	26	12	0	0	54	39	13
2017	Age - 25 - 29 years	9	21	26	15	18	3	8	34	36	41
2017	Age - 30 - 34 years	22	15	22	14	22	0	4	39	38	46
2017	Age - 35 - 39 years	10	13	12	38	26	0	2	23	65	38
2017	Age - 40 - 44 years	17	18	25	15	18	0	7	38	36	35
2017	Age - 45 - 49 years	4	25	17	32	19	0	4	30	53	52
2017	Age - 50 - 54 years	18	20	8	21	28	1	4	40	51	62
2017	Age - 55 - 59 years	21	25	16	17	21	0	0	46	38	38
2017	Age - 60 years and over	16	14	32	15	24	0	0	29	38	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	47	30	8	0	0	0	15	90	0	13
2017	Age - 25 - 29 years	31	29	13	5	7	3	12	70	15	41
2017	Age - 30 - 34 years	48	24	12	3	2	2	8	81	6	45
2017	Age - 35 - 39 years	43	25	10	3	12	0	7	73	16	38
2017	Age - 40 - 44 years	33	33	10	9	0	3	12	78	10	35
2017	Age - 45 - 49 years	34	25	19	3	2	4	13	70	6	51
2017	Age - 50 - 54 years	33	31	10	6	7	2	12	74	14	62
2017	Age - 55 - 59 years	41	20	12	5	8	0	13	71	15	38
2017	Age - 60 years and over	48	17	15	9	4	0	5	69	15	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	34	27	14	26	0	0	0	60	26	12
2017	Age - 25 - 29 years	19	42	17	7	10	3	3	64	17	40
2017	Age - 30 - 34 years	25	39	14	6	13	0	2	66	20	46
2017	Age - 35 - 39 years	25	29	20	10	16	0	0	54	26	37
2017	Age - 40 - 44 years	22	30	17	22	6	0	3	54	28	35
2017	Age - 45 - 49 years	22	43	20	5	5	0	4	68	11	52
2017	Age - 50 - 54 years	25	29	20	12	11	2	1	56	23	62
2017	Age - 55 - 59 years	44	23	22	3	8	0	0	67	11	38
2017	Age - 60 years and over	23	38	19	14	0	0	5	65	15	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	30	35	9	8	18	0	0	65	26	12
2017	Age - 25 - 29 years	30	32	20	4	4	3	7	69	9	41
2017	Age - 30 - 34 years	32	28	18	9	9	0	4	62	19	46
2017	Age - 35 - 39 years	19	29	17	20	13	0	2	48	34	37
2017	Age - 40 - 44 years	28	28	20	18	3	0	3	58	22	35
2017	Age - 45 - 49 years	17	40	22	7	10	0	4	60	17	52
2017	Age - 50 - 54 years	23	18	29	14	10	0	5	44	25	62
2017	Age - 55 - 59 years	33	31	20	5	10	0	0	64	16	38
2017	Age - 60 years and over	25	24	31	5	5	0	11	55	10	20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	35	16	0	0	0	8	83	0	12
2017	Age - 25 - 29 years	33	30	18	9	2	3	5	68	12	41
2017	Age - 30 - 34 years	37	32	18	0	9	0	4	72	9	46
2017	Age - 35 - 39 years	25	19	27	18	10	0	0	44	28	37
2017	Age - 40 - 44 years	16	44	22	9	6	0	3	62	15	35
2017	Age - 45 - 49 years	14	33	24	13	12	0	4	49	26	52
2017	Age - 50 - 54 years	15	29	22	23	8	0	4	46	31	62
2017	Age - 55 - 59 years	24	32	20	2	18	0	2	58	21	38
2017	Age - 60 years and over	34	12	34	4	10	0	5	49	15	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	33	44	8	0	16	0	0	77	16	12
2017	Age - 25 - 29 years	34	31	14	14	2	3	3	69	16	41
2017	Age - 30 - 34 years	41	30	16	4	7	0	2	72	11	46
2017	Age - 35 - 39 years	21	17	30	14	15	3	0	39	30	37
2017	Age - 40 - 44 years	27	35	20	15	0	0	3	64	16	35
2017	Age - 45 - 49 years	34	29	14	11	6	0	6	67	18	52
2017	Age - 50 - 54 years	26	33	9	17	8	2	5	63	27	62
2017	Age - 55 - 59 years	35	19	28	2	13	0	2	56	16	38
2017	Age - 60 years and over	30	29	21	4	10	0	5	63	15	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	44	40	17	0	0	0	0	83	0	12
2017	Age - 25 - 29 years	38	24	31	0	2	3	3	66	2	41
2017	Age - 30 - 34 years	40	34	11	7	7	0	2	75	13	46
2017	Age - 35 - 39 years	31	27	14	22	5	0	2	59	27	37
2017	Age - 40 - 44 years	32	28	12	25	0	0	3	62	26	35
2017	Age - 45 - 49 years	41	33	18	4	0	0	4	77	4	52
2017	Age - 50 - 54 years	21	29	22	13	8	0	7	54	22	62
2017	Age - 55 - 59 years	41	26	15	5	12	0	0	68	18	38
2017	Age - 60 years and over	35	22	23	4	5	5	5	63	11	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	45	23	0	22	10	0	68	32	13
2017	Age - 25 - 29 years	43	20	32	0	0	5	66	0	41
2017	Age - 30 - 34 years	48	25	11	4	5	6	79	10	46
2017	Age - 35 - 39 years	47	32	11	3	5	2	81	8	38
2017	Age - 40 - 44 years	51	24	19	3	3	0	75	6	35
2017	Age - 45 - 49 years	56	22	14	3	2	4	81	5	52
2017	Age - 50 - 54 years	56	22	13	4	3	2	80	7	62
2017	Age - 55 - 59 years	56	21	21	0	2	0	77	2	38
2017	Age - 60 years and over	61	11	19	0	9	0	71	9	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	93	0	0	0	0	0	7	100	0	13
2017	Age - 25 - 29 years	74	10	4	2	2	3	5	91	5	41
2017	Age - 30 - 34 years	71	13	4	7	2	0	2	86	10	46
2017	Age - 35 - 39 years	65	11	0	8	10	0	5	81	19	38
2017	Age - 40 - 44 years	65	11	3	5	6	0	9	84	13	35
2017	Age - 45 - 49 years	60	20	3	6	5	0	6	85	11	52
2017	Age - 50 - 54 years	59	17	6	8	5	1	3	80	13	62
2017	Age - 55 - 59 years	61	21	5	5	5	0	3	84	10	38
2017	Age - 60 years and over	74	10	10	0	0	0	5	90	0	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	54	32	0	7	0	0	7	92	8	13
2017	Age - 25 - 29 years	58	26	9	0	2	0	5	88	3	41
2017	Age - 30 - 34 years	49	27	13	9	0	0	2	77	9	46
2017	Age - 35 - 39 years	44	30	10	0	11	2	2	78	11	38
2017	Age - 40 - 44 years	50	23	11	6	7	0	3	75	13	35
2017	Age - 45 - 49 years	45	35	4	8	3	0	6	85	11	52
2017	Age - 50 - 54 years	38	31	15	13	3	0	0	68	16	62
2017	Age - 55 - 59 years	53	27	13	5	2	0	0	80	8	38
2017	Age - 60 years and over	60	30	5	0	0	0	6	95	0	20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	53	8	8	24	0	0	7	65	26	13
2017	Age - 25 - 29 years	61	24	5	4	2	0	3	88	7	41
2017	Age - 30 - 34 years	69	13	4	9	2	0	2	84	12	46
2017	Age - 35 - 39 years	47	20	16	2	12	0	2	69	15	38
2017	Age - 40 - 44 years	53	24	2	9	6	0	6	82	16	35
2017	Age - 45 - 49 years	54	22	8	6	4	0	6	81	10	52
2017	Age - 50 - 54 years	45	31	3	11	7	1	2	78	19	62
2017	Age - 55 - 59 years	49	29	13	0	2	0	7	83	3	38
2017	Age - 60 years and over	66	14	14	0	0	5	0	85	0	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	56	0	8	0	0	36	87	0	13
2017	Age - 25 - 29 years	58	3	0	0	0	40	100	0	41
2017	Age - 30 - 34 years	58	4	6	4	0	27	85	6	46
2017	Age - 35 - 39 years	29	25	2	5	2	36	85	12	38
2017	Age - 40 - 44 years	44	16	6	6	0	29	84	8	35
2017	Age - 45 - 49 years	37	17	9	3	2	33	79	7	52
2017	Age - 50 - 54 years	44	13	7	5	6	25	76	15	62
2017	Age - 55 - 59 years	37	28	3	5	0	27	89	7	38
2017	Age - 60 years and over	44	15	9	4	0	28	82	6	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	86	7	0	0	0	0	7	100	0	13
2017	Age - 25 - 29 years	66	12	3	3	3	2	12	91	6	40
2017	Age - 30 - 34 years	71	9	13	2	0	0	5	84	2	45
2017	Age - 35 - 39 years	50	20	15	8	2	0	5	73	11	38
2017	Age - 40 - 44 years	55	18	6	9	0	0	11	83	10	35
2017	Age - 45 - 49 years	48	17	10	4	6	0	15	76	11	52
2017	Age - 50 - 54 years	51	22	15	3	4	0	5	77	8	62
2017	Age - 55 - 59 years	67	8	5	5	7	0	7	81	13	38
2017	Age - 60 years and over	77	9	4	0	0	0	10	95	0	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	68	25	0	0	0	0	7	100	0	13
2017	Age - 25 - 29 years	46	14	11	7	13	2	6	66	22	41
2017	Age - 30 - 34 years	63	11	8	4	7	0	7	79	12	45
2017	Age - 35 - 39 years	59	8	14	3	14	0	2	69	17	38
2017	Age - 40 - 44 years	48	32	5	0	3	3	9	91	3	35
2017	Age - 45 - 49 years	63	23	4	2	0	0	8	94	2	52
2017	Age - 50 - 54 years	69	11	5	3	6	1	5	85	10	62
2017	Age - 55 - 59 years	70	15	5	2	0	2	5	92	3	38
2017	Age - 60 years and over	85	5	4	0	0	0	5	95	0	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	53	39	8	0	0	0	0	92	0	13
2017	Age - 25 - 29 years	58	23	9	2	5	0	3	83	7	41
2017	Age - 30 - 34 years	60	17	10	8	3	0	2	79	11	46
2017	Age - 35 - 39 years	54	22	17	5	2	0	0	76	7	38
2017	Age - 40 - 44 years	52	24	16	3	2	0	3	78	5	35
2017	Age - 45 - 49 years	41	30	7	6	5	3	8	79	12	52
2017	Age - 50 - 54 years	41	26	24	4	1	0	3	70	5	62
2017	Age - 55 - 59 years	66	19	5	2	0	0	7	92	3	38
2017	Age - 60 years and over	51	35	9	0	0	0	5	91	0	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	56	12	17	7	0	64	24	13
2017	Age - 25 - 29 years	16	31	47	6	0	0	47	6	41
2017	Age - 30 - 34 years	16	46	23	7	5	4	64	12	46
2017	Age - 35 - 39 years	20	19	40	16	5	0	39	20	38
2017	Age - 40 - 44 years	5	32	42	11	9	0	38	20	35
2017	Age - 45 - 49 years	10	25	40	18	6	0	35	24	52
2017	Age - 50 - 54 years	9	22	33	27	9	0	30	36	62
2017	Age - 55 - 59 years	14	36	38	12	0	0	50	12	38
2017	Age - 60 years and over	25	33	33	4	4	0	58	8	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	17	16	37	22	0	0	60	24	13
2017	Age - 25 - 29 years	0	14	44	27	15	0	0	42	14	41
2017	Age - 30 - 34 years	9	8	27	37	16	0	4	54	18	46
2017	Age - 35 - 39 years	5	34	32	16	13	0	0	29	39	38
2017	Age - 40 - 44 years	3	16	53	25	2	0	0	28	19	35
2017	Age - 45 - 49 years	5	27	38	19	10	0	2	29	32	51
2017	Age - 50 - 54 years	6	26	46	11	10	2	0	21	32	62
2017	Age - 55 - 59 years	3	13	40	28	14	3	0	43	16	37
2017	Age - 60 years and over	0	22	34	25	14	0	5	41	23	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	29	22	8	25	15	0	52	40	13
2017	Age - 25 - 29 years	14	41	18	6	8	12	63	16	41
2017	Age - 30 - 34 years	19	43	16	11	2	9	68	15	46
2017	Age - 35 - 39 years	13	49	29	0	7	2	63	8	38
2017	Age - 40 - 44 years	14	48	35	0	0	3	64	0	35
2017	Age - 45 - 49 years	19	36	27	8	10	0	56	18	51
2017	Age - 50 - 54 years	24	43	18	4	6	5	70	10	62
2017	Age - 55 - 59 years	28	47	7	13	0	5	79	14	38
2017	Age - 60 years and over	38	48	9	0	0	5	91	0	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	22	28	18	25	7	0	0	50	32	13
2017	Age - 25 - 29 years	13	44	19	13	5	5	0	61	19	41
2017	Age - 30 - 34 years	22	29	18	24	2	4	0	54	28	46
2017	Age - 35 - 39 years	9	43	16	24	7	0	0	53	31	38
2017	Age - 40 - 44 years	16	32	25	18	6	0	3	50	25	35
2017	Age - 45 - 49 years	12	20	39	15	12	2	0	32	28	52
2017	Age - 50 - 54 years	14	39	15	16	13	2	0	55	30	62
2017	Age - 55 - 59 years	20	41	23	10	3	3	0	64	13	37
2017	Age - 60 years and over	27	35	18	15	0	5	0	66	15	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 24 years and under	0	100	13
2017	Age - 30 - 34 years	11	89	46
2017	Age - 35 - 39 years	22	78	38
2017	Age - 45 - 49 years	26	74	52
2017	Age - 50 - 54 years	18	82	61
2017	Age - 60 years and over	23	77	21
2014	Age - 24 years and under	0	100	20
2014	Age - 25 - 29 years	13	87	37
2014	Age - 30 - 34 years	18	82	33
2014	Age - 35 - 39 years	24	76	52
2014	Age - 40 - 44 years	21	79	58
2014	Age - 45 - 49 years	18	82	79
2014	Age - 50 - 54 years	11	89	62
2014	Age - 55 - 59 years	13	87	46

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 45 - 49 years	62	38	14
2017	Age - 50 - 54 years	82	18	11
2014	Age - 35 - 39 years	93	7	12
2014	Age - 40 - 44 years	82	18	12
2014	Age - 45 - 49 years	81	19	15

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	23	21	32	0	15	8	0	25	75	13
2017	Age - 25 - 29 years	40	17	25	5	2	8	3	45	55	41
2017	Age - 30 - 34 years	42	16	15	7	13	5	2	45	55	46
2017	Age - 35 - 39 years	32	34	16	8	6	5	0	33	67	38
2017	Age - 40 - 44 years	57	12	21	5	5	0	0	57	43	35
2017	Age - 45 - 49 years	50	20	15	4	5	5	2	53	47	52
2017	Age - 50 - 54 years	48	25	15	5	3	5	0	50	50	62
2017	Age - 55 - 59 years	70	13	7	5	0	6	0	74	26	38
2017	Age - 60 years and over	59	9	22	5	0	4	0	62	38	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	53	20
2017	Age - 30 - 34 years	18	24
2017	Age - 35 - 39 years	10	24
2017	Age - 40 - 44 years	5	15
2017	Age - 45 - 49 years	19	21
2017	Age - 50 - 54 years	27	29
2017	Age - 55 - 59 years	0	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	44	20
2017	Age - 30 - 34 years	41	24
2017	Age - 35 - 39 years	42	24
2017	Age - 40 - 44 years	18	15
2017	Age - 45 - 49 years	24	21
2017	Age - 50 - 54 years	19	29
2017	Age - 55 - 59 years	9	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	8	20
2017	Age - 30 - 34 years	37	24
2017	Age - 35 - 39 years	22	24
2017	Age - 40 - 44 years	16	15
2017	Age - 45 - 49 years	15	21
2017	Age - 50 - 54 years	20	29
2017	Age - 55 - 59 years	9	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	43	20
2017	Age - 30 - 34 years	38	24
2017	Age - 35 - 39 years	51	24
2017	Age - 40 - 44 years	46	15
2017	Age - 45 - 49 years	63	21
2017	Age - 50 - 54 years	52	29
2017	Age - 55 - 59 years	48	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	0	20
2017	Age - 30 - 34 years	12	24
2017	Age - 35 - 39 years	9	24
2017	Age - 40 - 44 years	13	15
2017	Age - 45 - 49 years	4	21
2017	Age - 50 - 54 years	0	29
2017	Age - 55 - 59 years	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	15	20
2017	Age - 30 - 34 years	41	24
2017	Age - 35 - 39 years	42	24
2017	Age - 40 - 44 years	25	15
2017	Age - 45 - 49 years	46	21
2017	Age - 50 - 54 years	39	29
2017	Age - 55 - 59 years	72	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Age - 25 - 29 years	10	61	11	5	8	4	21
2017	Age - 30 - 34 years	13	60	14	0	4	10	22
2017	Age - 35 - 39 years	12	49	17	9	4	9	24
2017	Age - 40 - 44 years	6	68	15	5	6	0	15
2017	Age - 45 - 49 years	6	62	19	5	4	4	21
2017	Age - 50 - 54 years	8	65	20	0	0	7	28
2017	Age - 55 - 59 years	31	39	11	9	0	9	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	28	15	21	19	8	4	4	48	30	21
2017	Age - 30 - 34 years	3	33	34	9	10	0	11	41	21	24
2017	Age - 35 - 39 years	15	23	14	13	17	0	18	47	37	24
2017	Age - 40 - 44 years	8	40	23	9	12	0	8	52	23	14
2017	Age - 45 - 49 years	13	36	13	13	25	0	0	49	38	23
2017	Age - 50 - 54 years	18	38	15	6	13	0	10	61	22	29
2017	Age - 55 - 59 years	19	9	22	30	0	0	21	35	38	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	6	14	4	13	23	10	31	34	60	21
2017	Age - 30 - 34 years	8	4	26	3	30	0	29	17	47	24
2017	Age - 35 - 39 years	11	9	14	4	25	8	30	32	46	24
2017	Age - 40 - 44 years	7	13	20	14	23	0	23	26	48	15
2017	Age - 45 - 49 years	0	26	18	22	16	0	18	32	46	23
2017	Age - 50 - 54 years	10	26	8	13	6	0	37	57	31	29
2017	Age - 55 - 59 years	9	12	39	11	0	9	19	30	16	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Courts Administration Service by Question 113. What is your age group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me