2017 Public Service Employee Survey Results for Courts Administration Service by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 19 49 6 20 7 0 0 68 27 90
2017 PM-03 14 50 6 22 8 0 0 64 30 50
2017 PM-04 20 44 8 20 8 0 0 64 28 25
2014 PM 21 37 8 21 13 0 0 58 34 117
2014 PM-03 19 35 8 23 15 0 0 54 38 74
2014 PM-04 32 40 4 20 4 0 0 72 24 25
2014 PM-06 27 36 0 18 18 0 0 64 36 11
2011 PM 29 49 6 15 0 0 0 78 15 144
2011 PM-03 24 48 8 20 0 0 0 72 20 87
2011 PM-04 48 48 0 4 0 0 0 96 4 27
2011 PM-06 26 53 11 11 0 0 0 79 11 19
2008 PM 27 53 6 13 3 0 0 79 15 120
2008 PM-03 17 54 7 19 3 0 0 71 22 72
2008 PM-04 42 42 8 4 4 0 0 83 8 24
2008 PM-06 38 63 0 0 0 0 0 100 0 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 74 21 2 1 1 0 0 96 2 90
2017 PM-03 74 22 0 2 2 0 0 96 4 50
2017 PM-04 72 24 4 0 0 0 0 96 0 25
2014 PM 71 22 3 2 1 1 1 94 3 117
2014 PM-03 73 23 4 0 0 0 0 96 0 74
2014 PM-04 76 12 0 8 0 0 4 92 8 25
2014 PM-06 64 27 0 0 0 9 0 100 0 11
2011 PM 74 22 1 3 0 0 1 96 3 144
2011 PM-03 68 26 2 3 0 0 0 94 3 87
2011 PM-04 85 7 0 4 0 0 4 96 4 27
2011 PM-06 84 16 0 0 0 0 0 100 0 19
2008 PM 70 19 7 2 1 1 1 91 3 120
2008 PM-03 67 21 8 1 0 1 1 90 1 72
2008 PM-04 67 25 4 4 0 0 0 92 4 24
2008 PM-06 88 6 0 0 6 0 0 94 6 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 57 27 6 9 2 0 0 83 11 90
2017 PM-03 56 30 4 6 4 0 0 86 10 50
2017 PM-04 60 24 4 12 0 0 0 84 12 25
2014 PM 64 21 6 5 3 0 1 85 9 117
2014 PM-03 66 22 7 3 3 0 0 88 5 74
2014 PM-04 64 8 8 12 4 0 4 75 17 25
2014 PM-06 55 36 0 9 0 0 0 91 9 11
2011 PM 60 21 7 5 6 0 1 82 11 144
2011 PM-03 62 17 8 5 7 0 1 80 12 87
2011 PM-04 63 22 4 4 4 0 4 88 8 27
2011 PM-06 47 26 11 11 5 0 0 74 16 19
2008 PM 64 26 2 7 1 0 1 91 8 120
2008 PM-03 68 24 0 7 0 0 1 93 7 72
2008 PM-04 54 38 4 4 0 0 0 92 4 24
2008 PM-06 63 25 0 6 6 0 0 88 13 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 27 45 10 11 7 0 0 72 18 90
2017 PM-03 28 40 10 16 6 0 0 68 22 50
2017 PM-04 12 68 12 4 4 0 0 80 8 25
2014 PM 36 40 6 11 6 0 0 77 17 115
2014 PM-03 34 41 5 11 8 0 0 75 19 73
2014 PM-04 33 46 8 8 4 0 0 79 13 24
2014 PM-06 55 27 9 9 0 0 0 82 9 11
2011 PM 38 39 8 11 4 0 0 77 15 144
2011 PM-03 32 44 9 10 5 0 0 76 15 87
2011 PM-04 37 33 7 15 7 0 0 70 22 27
2011 PM-06 58 32 5 5 0 0 0 89 5 19

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 40 17 14 2 0 1 66 17 90
2017 PM-03 22 44 12 18 2 0 2 67 21 50
2017 PM-04 32 32 24 12 0 0 0 64 12 25
2014 PM 14 43 17 18 9 0 0 57 26 117
2014 PM-03 13 40 18 20 8 0 0 54 28 74
2014 PM-04 12 56 16 16 0 0 0 68 16 25
2014 PM-06 27 45 9 9 9 0 0 73 18 11
2011 PM 18 38 15 14 13 1 2 58 27 144
2011 PM-03 17 34 15 17 14 1 1 53 32 87
2011 PM-04 22 48 15 7 4 0 4 73 12 27
2011 PM-06 16 42 21 5 16 0 0 58 21 19
2008 PM 18 41 12 20 8 0 2 59 29 120
2008 PM-03 7 42 10 26 14 0 1 49 41 72
2008 PM-04 33 42 17 8 0 0 0 75 8 24
2008 PM-06 38 31 19 6 0 0 6 73 7 16

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 31 37 16 13 2 1 0 68 16 90
2017 PM-03 22 36 18 20 4 0 0 58 24 50
2017 PM-04 36 36 16 8 0 4 0 75 8 25
2014 PM 26 43 22 4 4 1 0 69 9 117
2014 PM-03 20 45 22 5 7 1 0 66 12 74
2014 PM-04 36 36 28 0 0 0 0 72 0 25
2014 PM-06 27 64 9 0 0 0 0 91 0 11
2011 PM 37 31 19 5 8 0 0 68 13 144
2011 PM-03 29 34 18 7 11 0 0 63 18 87
2011 PM-04 48 15 30 4 4 0 0 63 7 27
2011 PM-06 47 32 21 0 0 0 0 79 0 19
2008 PM 29 38 17 8 8 0 0 67 16 119
2008 PM-03 15 39 23 10 13 0 0 55 23 71
2008 PM-04 46 38 8 8 0 0 0 83 8 24
2008 PM-06 63 25 6 0 6 0 0 88 6 16

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 33 49 6 10 2 0 0 82 12 90
2017 PM-03 28 44 6 18 4 0 0 72 22 50
2017 PM-04 36 56 8 0 0 0 0 92 0 25
2014 PM 29 49 10 6 5 1 0 79 11 117
2014 PM-03 24 46 13 8 7 1 0 71 15 74
2014 PM-04 36 56 4 4 0 0 0 92 4 25
2014 PM-06 36 64 0 0 0 0 0 100 0 11
2011 PM 40 42 6 7 5 0 0 82 12 144
2011 PM-03 33 44 6 9 8 0 0 77 17 87
2011 PM-04 48 37 11 4 0 0 0 85 4 27
2011 PM-06 53 47 0 0 0 0 0 100 0 19
2008 PM 37 38 11 8 6 0 0 75 14 119
2008 PM-03 23 42 15 11 8 0 0 65 20 71
2008 PM-04 58 33 0 8 0 0 0 92 8 24
2008 PM-06 63 19 13 0 6 0 0 81 6 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 51 7 9 2 0 1 82 11 89
2017 PM-03 24 54 6 12 2 0 2 79 14 50
2017 PM-04 38 46 13 4 0 0 0 83 4 24
2014 PM 32 43 12 11 1 1 0 76 12 117
2014 PM-03 26 44 16 12 1 1 0 70 14 74
2014 PM-04 44 48 0 8 0 0 0 92 8 25
2014 PM-06 55 27 18 0 0 0 0 82 0 11

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 38 13 12 7 0 0 68 19 90
2017 PM-03 24 34 16 18 8 0 0 58 26 50
2017 PM-04 40 36 12 8 4 0 0 76 12 25
2014 PM 32 31 17 12 6 1 2 64 18 117
2014 PM-03 27 27 19 17 5 1 3 57 24 74
2014 PM-04 36 32 20 4 8 0 0 68 12 25
2014 PM-06 36 55 9 0 0 0 0 91 0 11
2011 PM 31 35 14 13 6 0 1 67 19 144
2011 PM-03 23 34 16 15 9 0 2 59 25 87
2011 PM-04 44 41 11 4 0 0 0 85 4 27
2011 PM-06 42 32 5 16 5 0 0 74 21 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 34 35 11 12 4 2 1 71 17 90
2017 PM-03 36 34 8 16 4 2 0 71 21 50
2017 PM-04 36 36 12 8 4 4 0 75 13 25
2014 PM 34 27 13 11 9 3 4 65 21 116
2014 PM-03 38 22 14 11 10 3 3 63 22 73
2014 PM-04 28 28 16 20 0 4 4 61 22 25
2014 PM-06 9 45 9 0 18 0 18 67 22 11
2011 PM 28 27 10 9 17 1 7 61 29 144
2011 PM-03 28 32 8 10 17 1 3 63 29 87
2011 PM-04 41 26 7 4 15 4 4 72 20 27
2011 PM-06 21 5 26 11 11 0 26 36 29 19
2008 PM 40 23 7 15 8 0 8 68 24 120
2008 PM-03 39 21 8 19 13 0 0 60 32 72
2008 PM-04 58 33 4 4 0 0 0 92 4 24
2008 PM-06 19 13 0 13 0 0 56 71 29 16

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 52 13 7 2 0 0 78 9 90
2017 PM-03 18 50 16 12 4 0 0 68 16 50
2017 PM-04 28 56 16 0 0 0 0 84 0 25
2014 PM 21 51 16 9 3 0 0 72 12 117
2014 PM-03 23 46 16 9 5 0 0 69 15 74
2014 PM-04 12 60 16 12 0 0 0 72 12 25
2014 PM-06 18 73 9 0 0 0 0 91 0 11
2011 PM 33 41 13 6 7 0 0 74 13 144
2011 PM-03 31 39 14 7 9 0 0 70 16 87
2011 PM-04 30 56 7 4 4 0 0 85 7 27
2011 PM-06 42 32 16 11 0 0 0 74 11 19
2008 PM 28 45 11 8 8 0 0 73 16 119
2008 PM-03 17 46 14 11 11 0 0 63 23 71
2008 PM-04 46 46 0 8 0 0 0 92 8 24
2008 PM-06 31 50 13 0 6 0 0 81 6 16

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 40 15 19 10 0 0 56 29 90
2017 PM-03 8 40 18 22 12 0 0 48 34 50
2017 PM-04 28 28 12 20 12 0 0 56 32 25
2014 PM 16 35 14 16 19 0 0 51 35 117
2014 PM-03 17 33 15 13 22 0 0 50 35 74
2014 PM-04 8 36 12 24 20 0 0 44 44 25
2014 PM-06 27 45 9 18 0 0 0 73 18 11
2011 PM 17 38 12 17 17 0 0 54 34 144
2011 PM-03 15 32 13 20 21 0 0 47 40 87
2011 PM-04 7 48 15 15 15 0 0 56 30 27
2011 PM-06 26 47 5 16 5 0 0 74 21 19

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 25 46 12 12 3 0 1 72 16 90
2017 PM-03 20 48 14 14 4 0 0 68 18 50
2017 PM-04 32 40 16 8 0 0 4 75 8 25

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 42 9 9 2 0 1 80 11 90
2017 PM-03 34 40 10 10 4 0 2 75 15 50
2017 PM-04 36 44 8 12 0 0 0 80 12 25
2014 PM 33 42 12 6 5 2 0 77 11 117
2014 PM-03 32 37 15 7 8 1 0 70 15 74
2014 PM-04 32 48 8 8 0 4 0 83 8 25
2014 PM-06 45 45 9 0 0 0 0 91 0 11
2011 PM 36 44 7 8 5 1 0 80 13 144
2011 PM-03 34 44 5 11 6 0 0 78 17 87
2011 PM-04 30 44 11 4 7 4 0 77 12 27
2011 PM-06 47 42 11 0 0 0 0 89 0 19
2008 PM 45 31 13 5 5 2 0 77 10 120
2008 PM-03 32 36 17 7 7 1 0 69 14 72
2008 PM-04 71 13 8 4 0 4 0 87 4 24
2008 PM-06 56 31 6 0 6 0 0 88 6 16

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 25 33 19 13 10 0 0 58 23 90
2017 PM-03 20 32 18 16 14 0 0 52 30 50
2017 PM-04 28 32 20 12 8 0 0 60 20 25

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 53 35 7 3 1 0 0 88 4 90
2017 PM-03 50 30 11 6 2 0 0 81 8 50
2017 PM-04 52 44 4 0 0 0 0 96 0 25
2014 PM 62 29 8 1 1 0 0 91 2 117
2014 PM-03 57 30 11 1 1 0 0 87 3 74
2014 PM-04 68 32 0 0 0 0 0 100 0 25
2014 PM-06 73 27 0 0 0 0 0 100 0 11
2011 PM 56 30 8 3 2 1 0 87 5 144
2011 PM-03 55 26 11 5 2 0 0 82 7 87
2011 PM-04 48 41 4 0 4 4 0 92 4 27
2011 PM-06 68 26 5 0 0 0 0 95 0 19

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 19 41 11 20 9 0 0 60 29 90
2017 PM-03 12 34 11 26 16 0 0 46 42 50
2017 PM-04 20 56 8 16 0 0 0 76 16 25
2014 PM 10 39 20 17 13 1 0 49 30 117
2014 PM-03 7 33 22 20 17 1 0 40 38 74
2014 PM-04 12 56 16 12 4 0 0 68 16 25
2014 PM-06 18 55 9 18 0 0 0 73 18 11
2011 PM 24 36 13 15 12 1 0 61 27 144
2011 PM-03 20 30 17 18 14 1 0 50 33 87
2011 PM-04 33 48 4 11 4 0 0 81 15 27
2011 PM-06 26 58 5 5 5 0 0 84 11 19

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 23 35 15 18 9 0 0 58 27 90
2017 PM-03 20 24 19 22 14 0 0 44 36 50
2017 PM-04 24 48 12 16 0 0 0 72 16 25
2014 PM 15 39 22 13 10 0 0 55 23 117
2014 PM-03 13 31 29 15 12 0 0 44 27 74
2014 PM-04 12 56 20 4 8 0 0 68 12 25
2014 PM-06 27 64 0 9 0 0 0 91 9 11

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 38 11 16 7 0 0 67 22 90
2017 PM-03 30 30 14 16 10 0 0 60 26 50
2017 PM-04 20 48 12 16 4 0 0 68 20 25
2014 PM 20 39 17 14 10 0 0 58 25 117
2014 PM-03 17 38 16 19 9 0 0 56 28 74
2014 PM-04 20 44 16 8 12 0 0 64 20 25
2014 PM-06 27 55 9 9 0 0 0 82 9 11
2011 PM 33 46 10 9 2 0 0 79 11 143
2011 PM-03 28 44 13 12 3 0 0 72 15 86
2011 PM-04 41 48 4 7 0 0 0 89 7 27
2011 PM-06 37 53 5 5 0 0 0 89 5 19

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 36 50 6 4 2 0 1 87 7 90
2017 PM-03 28 54 5 8 4 0 0 83 12 50
2017 PM-04 40 48 8 0 0 0 4 92 0 25
2014 PM 29 51 12 7 2 0 0 80 9 117
2014 PM-03 28 50 12 7 3 0 0 78 9 74
2014 PM-04 20 52 16 12 0 0 0 72 12 25
2014 PM-06 45 55 0 0 0 0 0 100 0 11
2011 PM 34 47 10 4 5 0 0 81 9 144
2011 PM-03 31 45 11 6 7 0 0 76 13 87
2011 PM-04 30 59 7 0 4 0 0 89 4 27
2011 PM-06 42 42 11 5 0 0 0 84 5 19
2008 PM 28 48 10 8 6 0 0 77 13 120
2008 PM-03 18 50 14 10 8 0 0 68 18 72
2008 PM-04 46 42 4 8 0 0 0 88 8 24
2008 PM-06 31 56 6 0 6 0 0 88 6 16

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 36 39 20 1 1 0 2 77 2 90
2017 PM-03 46 34 18 0 0 0 2 82 0 50
2017 PM-04 20 56 16 0 4 0 4 79 4 25
2014 PM 29 36 26 5 3 0 1 66 8 117
2014 PM-03 32 31 30 4 1 0 1 65 5 74
2014 PM-04 12 56 24 8 0 0 0 68 8 25
2014 PM-06 45 27 9 9 9 0 0 73 18 11
2011 PM 31 37 26 5 1 0 0 68 6 144
2011 PM-03 31 39 26 3 0 0 0 70 3 87
2011 PM-04 30 30 30 7 4 0 0 59 11 27
2011 PM-06 32 37 21 5 5 0 0 68 11 19
2008 PM 21 33 23 13 8 1 1 55 22 120
2008 PM-03 15 32 24 19 7 1 1 49 27 72
2008 PM-04 25 33 29 8 4 0 0 58 13 24
2008 PM-06 31 31 13 0 25 0 0 63 25 16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 9 20 36 23 7 2 2 31 31 89
2017 PM-03 10 16 33 26 10 2 2 38 28 49
2017 PM-04 4 16 48 24 0 4 4 26 22 25
2014 PM 7 24 37 15 11 2 3 28 33 117
2014 PM-03 7 18 44 15 12 3 1 28 26 74
2014 PM-04 0 40 24 16 8 0 12 27 45 25
2014 PM-06 9 27 36 9 18 0 0 27 36 11
2011 PM 9 22 34 19 13 1 3 33 32 143
2011 PM-03 8 21 29 19 17 1 5 38 31 86
2011 PM-04 7 11 41 30 11 0 0 41 19 27
2011 PM-06 16 32 42 5 0 0 5 6 50 19
2008 PM 12 37 29 15 7 1 0 22 49 119
2008 PM-03 11 29 32 17 10 1 0 27 41 72
2008 PM-04 9 48 26 13 4 0 0 17 57 23
2008 PM-06 19 50 19 13 0 0 0 13 69 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 25 28 26 9 0 2 35 37 90
2017 PM-03 14 20 21 32 8 0 4 42 36 50
2017 PM-04 0 28 44 16 12 0 0 28 28 25
2014 PM 10 20 29 22 11 5 3 36 33 116
2014 PM-03 11 13 23 33 12 7 1 49 26 74
2014 PM-04 8 33 42 0 4 4 8 5 48 24
2014 PM-06 0 36 36 9 18 0 0 27 36 11
2011 PM 10 19 29 22 14 1 6 38 31 144
2011 PM-03 9 22 22 21 20 1 6 43 33 87
2011 PM-04 4 11 41 30 11 0 4 42 15 27
2011 PM-06 11 21 37 26 0 0 5 28 33 19
2008 PM 27 33 22 12 5 0 2 17 61 120
2008 PM-03 26 33 15 14 8 0 3 23 61 72
2008 PM-04 33 25 33 8 0 0 0 8 58 24
2008 PM-06 25 38 31 6 0 0 0 6 63 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 9 27 28 21 10 0 5 33 38 89
2017 PM-03 8 18 29 28 12 0 4 42 28 49
2017 PM-04 0 44 32 4 12 0 8 17 48 25
2014 PM 9 28 22 21 12 3 4 35 41 116
2014 PM-03 7 23 23 30 13 3 1 45 31 74
2014 PM-04 8 36 28 8 4 0 16 14 52 25
2014 PM-06 9 45 18 0 18 9 0 20 60 11
2011 PM 17 18 26 17 11 1 9 32 39 144
2011 PM-03 16 15 23 20 15 2 9 39 35 87
2011 PM-04 7 19 37 19 11 0 7 32 28 27
2011 PM-06 16 37 32 5 0 0 11 6 59 19
2008 PM 18 28 33 14 3 3 2 18 48 120
2008 PM-03 17 25 31 15 6 4 3 22 45 72
2008 PM-04 13 38 38 13 0 0 0 13 50 24
2008 PM-06 38 25 25 13 0 0 0 13 63 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 6 10 32 34 13 1 3 50 17 88
2017 PM-03 4 8 31 40 12 2 2 54 13 48
2017 PM-04 0 8 40 28 16 0 8 48 9 25
2014 PM 4 16 23 35 18 2 3 56 21 115
2014 PM-03 4 8 22 39 22 3 1 64 13 72
2014 PM-04 4 32 24 28 4 0 8 35 39 25
2014 PM-06 0 27 27 9 36 0 0 45 27 11
2011 PM 6 13 28 30 17 1 7 50 20 144
2011 PM-03 5 10 22 32 21 1 9 59 17 87
2011 PM-04 4 15 30 33 15 0 4 50 19 27
2011 PM-06 5 21 42 26 5 0 0 32 26 19
2008 PM 8 23 33 27 7 0 3 35 31 118
2008 PM-03 10 17 30 27 11 0 4 40 28 70
2008 PM-04 0 33 33 33 0 0 0 33 33 24
2008 PM-06 13 38 25 25 0 0 0 25 50 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 32 24 10 6 0 2 17 59 89
2017 PM-03 33 27 21 10 10 0 0 20 60 49
2017 PM-04 12 40 36 8 0 0 4 8 54 25
2014 PM 34 28 15 11 10 1 1 22 63 117
2014 PM-03 34 26 17 12 9 1 0 22 60 74
2014 PM-04 36 32 16 4 8 0 4 13 71 25
2014 PM-06 27 45 0 9 18 0 0 27 73 11
2011 PM 14 29 27 14 10 1 5 26 46 144
2011 PM-03 16 28 24 13 11 1 7 26 48 87
2011 PM-04 0 37 26 19 15 0 4 35 38 27
2011 PM-06 11 32 47 5 5 0 0 11 42 19
2008 PM 33 31 23 8 5 0 0 13 64 120
2008 PM-03 42 25 22 6 6 0 0 11 67 72
2008 PM-04 13 54 13 13 8 0 0 21 67 24
2008 PM-06 31 25 31 13 0 0 0 13 56 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 15 25 28 18 9 3 2 28 42 89
2017 PM-03 14 16 28 21 12 4 4 37 33 50
2017 PM-04 12 32 40 8 4 4 0 13 46 25
2014 PM 8 16 26 27 15 3 4 46 26 116
2014 PM-03 10 16 23 29 16 4 1 48 28 73
2014 PM-04 4 16 40 16 8 0 16 29 24 25
2014 PM-06 9 18 27 27 18 0 0 45 27 11
2011 PM 11 17 22 26 15 4 6 45 31 144
2011 PM-03 15 14 21 23 16 7 5 44 32 87
2011 PM-04 0 19 30 30 15 0 7 48 20 27
2011 PM-06 11 32 11 32 11 0 5 44 44 19
2008 PM 32 26 26 11 4 2 0 15 58 120
2008 PM-03 36 21 22 14 4 3 0 19 59 72
2008 PM-04 25 42 29 4 0 0 0 4 67 24
2008 PM-06 31 31 19 13 6 0 0 19 63 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 25 26 20 10 2 1 31 42 89
2017 PM-03 18 18 27 21 12 4 0 34 39 49
2017 PM-04 12 36 28 12 8 0 4 21 50 25
2014 PM 16 24 33 14 8 2 4 23 43 117
2014 PM-03 16 22 35 15 9 1 1 25 39 74
2014 PM-04 8 36 24 12 4 0 16 19 52 25
2014 PM-06 18 27 27 9 9 9 0 20 50 11
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 63 26 7 2 2 0 0 89 4 90
2017 PM-03 60 26 8 2 4 0 0 86 6 50
2017 PM-04 64 24 8 4 0 0 0 88 4 25
2014 PM 68 14 5 4 4 0 4 86 9 117
2014 PM-03 70 18 4 3 4 0 1 89 7 74
2014 PM-04 60 12 8 4 4 0 12 82 9 25
2014 PM-06 73 0 0 9 9 0 9 80 20 11
2011 PM 60 22 2 9 4 0 2 84 13 144
2011 PM-03 61 22 1 9 5 0 2 85 14 87
2011 PM-04 56 22 7 11 0 0 4 81 12 27
2011 PM-06 58 21 0 11 11 0 0 79 21 19
2008 PM 59 25 6 3 3 0 3 88 6 118
2008 PM-03 62 21 6 1 4 0 6 88 6 71
2008 PM-04 52 30 9 4 4 0 0 83 9 23
2008 PM-06 50 44 0 6 0 0 0 94 6 16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 31 14 23 11 1 2 50 36 90
2017 PM-03 6 32 17 24 18 0 2 39 43 50
2017 PM-04 24 28 12 32 4 0 0 52 36 25
2014 PM 16 27 21 16 12 4 3 46 30 116
2014 PM-03 9 29 26 17 13 4 1 40 33 74
2014 PM-04 20 28 20 20 8 4 0 50 29 25
2014 PM-06 45 18 0 9 9 9 9 78 22 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 28 35 17 14 7 0 0 63 20 89
2017 PM-03 18 40 16 16 10 0 0 58 26 50
2017 PM-04 32 24 28 12 4 0 0 56 16 25
2014 PM 32 34 10 13 11 1 0 66 24 117
2014 PM-03 27 30 13 17 12 0 0 57 30 74
2014 PM-04 24 48 4 4 16 4 0 75 21 25
2014 PM-06 64 36 0 0 0 0 0 100 0 11

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 20 33 12 21 11 1 1 55 33 90
2017 PM-03 16 34 9 26 14 0 0 50 40 50
2017 PM-04 16 24 24 24 8 0 4 42 33 25
2014 PM 21 39 14 20 3 0 3 62 24 116
2014 PM-03 13 42 16 23 4 0 1 56 27 74
2014 PM-04 32 28 12 20 4 0 4 63 25 25
2014 PM-06 36 45 0 9 0 0 9 90 10 11
2011 PM 22 38 15 13 9 3 1 61 23 144
2011 PM-03 13 39 16 16 13 3 0 54 30 87
2011 PM-04 33 22 22 15 4 4 0 58 19 27
2011 PM-06 47 47 5 0 0 0 0 95 0 19
2008 PM 22 35 14 14 13 2 1 58 27 120
2008 PM-03 11 36 18 15 17 3 0 49 33 72
2008 PM-04 25 29 8 21 13 0 4 57 35 24
2008 PM-06 50 31 13 6 0 0 0 81 6 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 20 35 9 16 9 9 2 62 28 90
2017 PM-03 12 42 10 13 16 6 0 58 31 50
2017 PM-04 24 28 12 28 0 4 4 57 30 25
2014 PM 21 34 18 11 6 7 3 61 19 116
2014 PM-03 11 37 20 13 7 9 3 54 23 74
2014 PM-04 32 32 16 12 4 0 4 67 17 25
2014 PM-06 55 27 9 0 0 0 9 90 0 11
2011 PM 25 31 10 8 15 9 2 63 26 144
2011 PM-03 14 31 13 11 20 11 0 51 35 87
2011 PM-04 37 33 4 7 7 11 0 79 17 27
2011 PM-06 53 32 5 0 5 0 5 89 6 19
2008 PM 23 29 13 12 15 8 1 56 29 120
2008 PM-03 11 32 14 13 19 11 0 48 36 72
2008 PM-04 29 17 21 8 17 4 4 50 27 24
2008 PM-06 50 31 6 13 0 0 0 81 13 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 7 12 10 33 23 13 1 22 66 90
2017 PM-03 2 14 4 42 26 12 0 18 77 50
2017 PM-04 8 8 20 28 24 12 0 18 59 25
2014 PM 9 15 24 20 23 7 3 26 47 116
2014 PM-03 4 10 30 22 26 8 1 15 52 74
2014 PM-04 8 24 20 16 28 0 4 33 46 25
2014 PM-06 36 18 0 18 0 18 9 75 25 11

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 53 10 9 6 1 0 76 15 90
2017 PM-03 18 54 9 10 8 0 0 72 18 50
2017 PM-04 24 44 16 12 0 4 0 71 13 25
2014 PM 24 50 9 15 2 0 0 74 16 116
2014 PM-03 23 53 11 12 1 0 0 76 13 74
2014 PM-04 24 44 8 20 4 0 0 68 24 25
2014 PM-06 36 45 0 18 0 0 0 82 18 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 36 32 10 16 4 0 1 70 20 90
2017 PM-03 38 26 10 18 6 0 2 65 25 50
2017 PM-04 40 36 8 12 4 0 0 76 16 25
2014 PM 33 35 11 14 7 0 0 68 20 117
2014 PM-03 32 34 11 15 8 0 0 66 23 74
2014 PM-04 28 40 12 12 8 0 0 68 20 25
2014 PM-06 55 27 9 9 0 0 0 82 9 11
2011 PM 33 32 10 15 9 0 0 65 24 144
2011 PM-03 29 36 11 16 8 0 0 64 24 87
2011 PM-04 33 33 11 11 11 0 0 67 22 27
2011 PM-06 47 16 11 21 5 0 0 63 26 19
2008 PM 22 28 13 20 14 3 0 51 35 120
2008 PM-03 15 28 15 21 17 4 0 45 39 72
2008 PM-04 29 29 0 29 13 0 0 58 42 24
2008 PM-06 25 31 25 13 6 0 0 56 19 16

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 41 25 12 13 7 1 1 67 21 90
2017 PM-03 44 16 10 16 10 2 2 62 27 50
2017 PM-04 40 32 20 8 0 0 0 72 8 25
2014 PM 37 31 20 9 3 0 2 69 11 117
2014 PM-03 36 26 23 9 4 0 1 63 14 74
2014 PM-04 32 44 8 12 0 0 4 79 13 25
2014 PM-06 45 27 27 0 0 0 0 73 0 11
2011 PM 41 30 13 7 9 0 1 71 16 144
2011 PM-03 33 37 13 8 9 0 0 70 17 87
2011 PM-04 56 26 7 4 7 0 0 81 11 27
2011 PM-06 47 21 16 5 11 0 0 68 16 19
2008 PM 21 34 14 16 9 3 2 58 27 119
2008 PM-03 17 34 15 14 13 4 3 55 29 71
2008 PM-04 25 33 8 25 4 4 0 61 30 24
2008 PM-06 25 38 19 13 6 0 0 63 19 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 43 29 11 10 7 0 0 72 17 89
2017 PM-03 47 21 12 10 10 0 0 67 21 49
2017 PM-04 40 36 8 16 0 0 0 76 16 25
2014 PM 35 32 16 10 5 0 1 68 16 116
2014 PM-03 30 32 18 12 7 0 1 63 19 73
2014 PM-04 44 28 12 12 4 0 0 72 16 25
2014 PM-06 45 36 18 0 0 0 0 82 0 11
2011 PM 41 28 11 10 10 0 0 69 19 144
2011 PM-03 34 30 14 10 11 0 0 64 22 87
2011 PM-04 56 22 7 11 4 0 0 78 15 27
2011 PM-06 42 32 11 5 11 0 0 74 16 19
2008 PM 24 34 14 13 13 3 0 60 26 120
2008 PM-03 19 33 15 17 13 3 0 54 30 72
2008 PM-04 25 46 8 4 13 4 0 74 17 24
2008 PM-06 25 31 19 13 13 0 0 56 25 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 84 8 1 3 2 0 1 93 6 90
2017 PM-03 84 8 2 2 4 0 0 92 6 50
2017 PM-04 84 8 0 4 0 0 4 96 4 25
2014 PM 81 10 3 2 3 0 2 92 4 117
2014 PM-03 78 13 4 1 4 0 0 91 5 74
2014 PM-04 84 4 0 4 0 0 8 96 4 25
2014 PM-06 91 0 9 0 0 0 0 91 0 11
2011 PM 76 13 2 2 5 0 2 91 7 144
2011 PM-03 70 16 3 2 6 0 2 88 8 87
2011 PM-04 93 4 0 0 0 0 4 100 0 27
2011 PM-06 84 5 0 0 11 0 0 89 11 19
2008 PM 78 9 6 4 0 0 3 90 4 120
2008 PM-03 74 10 8 3 0 0 6 88 3 72
2008 PM-04 79 17 0 4 0 0 0 96 4 24
2008 PM-06 88 0 6 6 0 0 0 88 6 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 39 23 9 12 9 3 4 68 23 90
2017 PM-03 38 26 5 12 12 2 4 68 26 50
2017 PM-04 48 12 12 16 8 0 4 63 25 25
2014 PM 44 19 12 8 9 4 3 68 19 117
2014 PM-03 36 22 15 9 8 5 5 65 19 74
2014 PM-04 60 16 12 8 4 0 0 76 12 25
2014 PM-06 55 18 0 9 18 0 0 73 27 11
2011 PM 38 33 6 9 9 1 3 74 19 144
2011 PM-03 33 36 7 11 10 1 1 71 22 87
2011 PM-04 52 30 7 4 0 4 4 88 4 27
2011 PM-06 37 26 0 11 16 0 11 71 29 19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 28 4 13 8 0 0 74 21 90
2017 PM-03 42 26 4 14 14 0 0 68 28 50
2017 PM-04 56 28 0 16 0 0 0 84 16 25

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 48 28 14 4 6 0 0 75 10 90
2017 PM-03 48 26 12 4 10 0 0 74 14 50
2017 PM-04 44 36 16 4 0 0 0 80 4 25

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 42 34 8 10 6 0 0 77 16 90
2017 PM-03 42 30 6 12 10 0 0 72 22 50
2017 PM-04 44 36 12 8 0 0 0 80 8 25
2014 PM 46 23 14 10 6 0 0 69 16 117
2014 PM-03 43 25 16 8 8 0 0 68 16 74
2014 PM-04 52 20 12 12 4 0 0 72 16 25
2014 PM-06 64 18 0 18 0 0 0 82 18 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 70 0 0 0 4 0 100 0 23
2017 PM-04 33 67 0 0 0 0 0 100 0 12
2014 PM 41 44 0 7 7 0 0 85 15 27
2014 PM-04 46 46 0 8 0 0 0 92 8 13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 32 23 17 7 7 0 49 26 90
2017 PM-03 16 28 16 21 10 8 0 48 34 50
2017 PM-04 12 40 36 8 4 0 0 52 12 25
2014 PM 17 35 18 16 5 9 0 57 23 117
2014 PM-03 16 33 16 20 5 9 0 54 28 74
2014 PM-04 24 36 8 16 8 8 0 65 26 25
2014 PM-06 18 45 36 0 0 0 0 64 0 11
2011 PM 17 31 18 13 13 8 0 53 28 144
2011 PM-03 20 25 17 16 14 8 0 49 33 87
2011 PM-04 15 37 19 11 7 11 0 58 21 27
2011 PM-06 11 47 16 5 16 5 0 61 22 19

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 9 26 25 30 9 2 0 35 40 90
2017 PM-03 10 28 20 28 10 4 0 40 39 50
2017 PM-04 8 12 32 36 12 0 0 20 48 25
2014 PM 9 29 20 26 12 3 0 40 39 117
2014 PM-03 8 27 22 26 15 3 0 36 41 74
2014 PM-04 20 28 16 24 8 4 0 50 33 25
2014 PM-06 0 45 27 27 0 0 0 45 27 11
2011 PM 16 22 22 20 17 3 0 39 38 143
2011 PM-03 17 21 19 20 21 2 0 39 42 86
2011 PM-04 19 15 33 15 11 7 0 36 28 27
2011 PM-06 5 37 26 21 5 5 0 44 28 19
2008 PM 10 29 18 22 20 2 0 40 42 120
2008 PM-03 10 24 21 18 26 1 0 34 45 72
2008 PM-04 13 21 17 33 13 4 0 35 48 24
2008 PM-06 6 50 6 31 6 0 0 56 38 16

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 7 21 22 28 13 9 0 30 45 90
2017 PM-03 8 20 18 26 16 12 0 32 48 50
2017 PM-04 8 12 32 32 12 4 0 21 46 25
2014 PM 4 19 25 31 15 6 0 25 49 117
2014 PM-03 3 18 26 30 16 8 0 23 50 74
2014 PM-04 12 20 28 24 16 0 0 32 40 25
2014 PM-06 0 18 27 55 0 0 0 18 55 11
2011 PM 11 27 18 24 15 6 0 40 40 144
2011 PM-03 13 25 14 24 18 6 0 40 45 87
2011 PM-04 11 30 15 33 4 7 0 44 40 27
2011 PM-06 5 32 32 16 11 5 0 39 28 19
2008 PM 4 22 14 30 25 5 0 27 58 120
2008 PM-03 6 17 17 25 32 4 0 23 59 72
2008 PM-04 4 13 17 42 17 8 0 18 64 24
2008 PM-06 0 25 6 50 13 6 0 27 67 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 9 26 20 20 16 10 0 38 40 90
2017 PM-03 12 20 18 20 16 14 0 37 42 50
2017 PM-04 8 20 24 24 16 8 0 30 43 25
2014 PM 5 30 25 20 11 9 0 39 34 116
2014 PM-03 5 22 26 22 15 11 0 31 41 74
2014 PM-04 8 44 24 20 0 4 0 54 21 25
2014 PM-06 0 64 27 9 0 0 0 64 9 11
2011 PM 18 35 15 15 13 3 0 55 29 144
2011 PM-03 16 32 13 18 17 3 0 50 37 87
2011 PM-04 30 41 11 11 4 4 0 73 15 27
2011 PM-06 11 37 26 16 11 0 0 47 26 19
2008 PM 7 30 17 23 18 7 0 39 43 120
2008 PM-03 7 24 21 21 22 6 0 32 46 72
2008 PM-04 4 33 13 29 8 13 0 43 43 24
2008 PM-06 6 38 13 25 13 6 0 47 40 16

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 7 24 18 26 23 2 0 32 50 89
2017 PM-03 6 28 19 21 23 4 0 36 45 49
2017 PM-04 12 12 20 32 24 0 0 24 56 25
2014 PM 9 28 22 17 21 2 0 38 39 117
2014 PM-03 5 31 22 17 22 3 0 38 40 74
2014 PM-04 20 20 28 16 16 0 0 40 32 25
2014 PM-06 9 36 18 9 27 0 0 45 36 11
2011 PM 13 29 19 20 17 1 0 42 38 144
2011 PM-03 14 26 20 17 22 1 0 41 40 87
2011 PM-04 19 19 19 30 11 4 0 38 42 27
2011 PM-06 5 37 26 16 16 0 0 42 32 19
2008 PM 5 38 13 19 23 2 0 44 43 119
2008 PM-03 4 38 14 17 25 1 0 43 43 71
2008 PM-04 8 38 17 21 17 0 0 46 38 24
2008 PM-06 0 38 6 31 19 6 0 40 53 16
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 41 19 18 8 1 0 55 26 90
2017 PM-03 14 36 22 16 10 1 0 51 26 50
2017 PM-04 16 44 20 16 4 0 0 60 20 25
2014 PM 21 35 26 12 4 0 1 57 16 117
2014 PM-03 17 38 28 11 5 0 0 56 16 74
2014 PM-04 32 32 28 8 0 0 0 64 8 25
2014 PM-06 18 27 27 18 0 0 9 50 20 11
2011 PM 20 43 17 9 8 2 0 65 18 144
2011 PM-03 22 37 16 13 11 1 0 59 24 87
2011 PM-04 11 56 22 4 0 7 0 72 4 27
2011 PM-06 26 47 16 5 5 0 0 74 11 19

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 47 13 4 2 3 0 79 7 90
2017 PM-03 32 38 14 8 2 5 0 75 11 50
2017 PM-04 28 52 16 0 4 0 0 80 4 25
2014 PM 29 50 10 4 3 3 1 81 8 117
2014 PM-03 30 45 11 5 4 4 1 79 10 74
2014 PM-04 24 64 8 0 4 0 0 88 4 25
2014 PM-06 36 45 9 9 0 0 0 82 9 11
2011 PM 32 47 14 3 3 1 0 80 6 144
2011 PM-03 26 47 20 3 2 1 0 74 6 87
2011 PM-04 48 37 4 7 4 0 0 85 11 27
2011 PM-06 37 63 0 0 0 0 0 100 0 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 39 13 13 3 2 0 69 17 90
2017 PM-03 28 28 18 16 6 4 0 59 23 50
2017 PM-04 32 40 12 16 0 0 0 72 16 25
2014 PM 28 34 20 7 3 5 2 67 11 117
2014 PM-03 22 35 27 8 4 3 1 59 13 74
2014 PM-04 24 44 12 4 4 12 0 77 9 25
2014 PM-06 55 18 9 0 0 9 9 89 0 11
2011 PM 34 35 8 11 8 3 1 72 20 144
2011 PM-03 28 34 10 15 10 1 1 64 26 87
2011 PM-04 41 37 0 7 4 7 4 88 13 27
2011 PM-06 42 32 11 5 5 5 0 78 11 19
2008 PM 22 40 11 13 9 6 0 65 23 120
2008 PM-03 14 39 11 13 15 8 0 58 30 72
2008 PM-04 25 38 17 17 0 4 0 65 17 24
2008 PM-06 44 38 6 13 0 0 0 81 13 16

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 30 25 16 7 8 0 48 25 90
2017 PM-03 16 18 28 18 13 6 0 37 34 50
2017 PM-04 16 36 24 12 0 12 0 59 14 25
2014 PM 12 40 26 9 9 2 1 54 19 117
2014 PM-03 5 40 31 13 8 1 1 46 22 74
2014 PM-04 16 44 20 4 16 0 0 60 20 25
2014 PM-06 27 55 9 0 0 9 0 90 0 11
2011 PM 19 38 19 12 7 4 1 60 20 144
2011 PM-03 10 44 21 11 8 5 1 57 21 87
2011 PM-04 30 22 15 22 4 7 0 56 28 27
2011 PM-06 32 37 32 0 0 0 0 68 0 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 18 19 22 14 13 2 34 43 90
2017 PM-03 8 16 20 24 17 12 2 28 48 50
2017 PM-04 24 20 16 20 4 16 0 52 29 25
2014 PM 11 24 24 14 17 9 2 39 34 117
2014 PM-03 11 29 19 16 13 11 1 45 34 74
2014 PM-04 16 20 28 4 28 4 0 38 33 25
2014 PM-06 9 0 45 27 9 0 9 10 40 11
2011 PM 13 14 17 22 18 11 5 31 48 144
2011 PM-03 10 11 16 26 21 11 3 26 55 87
2011 PM-04 30 11 11 19 11 19 0 50 36 27
2011 PM-06 0 21 32 21 11 5 11 25 38 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 52 32 9 2 2 2 0 86 5 90
2017 PM-03 50 28 14 2 2 4 0 81 4 50
2017 PM-04 56 36 0 4 4 0 0 92 8 25
2014 PM 53 24 10 5 3 2 3 81 8 117
2014 PM-03 60 21 12 1 3 3 0 83 4 74
2014 PM-04 32 36 4 12 0 0 16 81 14 25
2014 PM-06 55 18 18 9 0 0 0 73 9 11

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 71 25 3 1 0 0 0 96 1 90
2017 PM-03 72 20 6 2 0 0 0 92 2 50
2017 PM-04 68 32 0 0 0 0 0 100 0 25
2014 PM 64 24 6 1 0 1 3 93 1 116
2014 PM-03 69 19 7 1 0 1 3 92 1 74
2014 PM-04 48 40 4 0 0 0 8 96 0 25
2014 PM-06 73 27 0 0 0 0 0 100 0 11
2011 PM 64 25 6 1 1 1 2 91 2 144
2011 PM-03 61 32 3 1 1 1 0 94 2 87
2011 PM-04 67 19 11 0 0 0 4 88 0 27
2011 PM-06 68 5 11 5 0 0 11 82 6 19
2008 PM 65 22 4 6 1 2 1 89 7 120
2008 PM-03 63 21 6 7 1 1 1 86 9 72
2008 PM-04 67 29 0 0 0 4 0 100 0 24
2008 PM-06 75 6 6 13 0 0 0 81 13 16

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 27 25 19 16 2 0 39 36 89
2017 PM-03 12 23 20 21 23 2 0 36 44 49
2017 PM-04 8 36 32 20 4 0 0 44 24 25
2014 PM 6 18 28 21 23 3 1 25 46 117
2014 PM-03 7 16 29 19 26 4 0 24 46 74
2014 PM-04 8 24 20 24 20 0 4 33 46 25
2014 PM-06 0 18 27 36 9 9 0 20 50 11
2011 PM 13 24 19 22 18 3 1 38 42 144
2011 PM-03 11 23 14 25 23 2 1 36 50 87
2011 PM-04 15 26 37 15 4 4 0 42 19 27
2011 PM-06 11 21 21 26 16 5 0 33 44 19
2008 PM 8 34 13 21 21 3 0 43 43 120
2008 PM-03 6 28 13 22 28 4 0 35 52 72
2008 PM-04 4 46 21 21 4 4 0 52 26 24
2008 PM-06 25 31 13 13 19 0 0 56 31 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 8 18 19 21 26 3 4 28 52 90
2017 PM-03 6 12 12 32 36 2 0 18 69 50
2017 PM-04 12 32 28 8 16 4 0 46 25 25
2014 PM 9 13 24 20 29 4 2 23 52 117
2014 PM-03 9 11 25 15 35 5 0 21 53 74
2014 PM-04 8 20 20 24 24 0 4 29 50 25
2014 PM-06 9 9 27 45 0 0 9 20 50 11
2011 PM 8 25 10 20 34 2 1 34 56 144
2011 PM-03 11 21 6 21 40 1 0 33 62 87
2011 PM-04 4 15 26 26 30 0 0 19 56 27
2011 PM-06 5 42 11 16 16 11 0 53 35 19
2008 PM 3 24 12 20 36 3 2 29 59 119
2008 PM-03 4 20 11 18 44 3 0 25 64 71
2008 PM-04 4 25 8 33 29 0 0 29 63 24
2008 PM-06 0 31 13 13 25 6 13 38 46 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 9 36 18 21 12 4 0 47 35 90
2017 PM-03 10 20 18 34 14 4 0 31 50 50
2017 PM-04 12 48 20 8 4 8 0 65 13 25

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 28 38 19 7 6 3 0 68 13 90
2017 PM-03 28 28 24 8 8 4 0 59 17 50
2017 PM-04 40 40 8 8 4 0 0 80 12 25
2014 PM 35 31 23 4 3 3 1 68 8 117
2014 PM-03 32 25 28 5 5 3 1 59 11 74
2014 PM-04 40 36 20 4 0 0 0 76 4 25
2014 PM-06 45 45 0 0 0 9 0 100 0 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 50 18 8 6 2 0 68 14 90
2017 PM-03 14 44 22 10 8 2 0 59 19 50
2017 PM-04 28 48 12 8 0 4 0 79 8 25
2014 PM 31 40 16 10 2 1 0 72 12 117
2014 PM-03 32 34 23 8 1 1 0 67 10 74
2014 PM-04 28 52 8 8 4 0 0 80 12 25
2014 PM-06 27 55 0 18 0 0 0 82 18 11
2011 PM 31 35 16 8 9 1 0 66 18 144
2011 PM-03 29 30 16 11 13 1 0 59 24 87
2011 PM-04 33 44 11 7 0 4 0 81 8 27
2011 PM-06 21 47 26 0 5 0 0 68 5 19

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 48 11 9 2 0 0 78 11 90
2017 PM-03 28 46 6 16 4 0 0 74 20 50
2017 PM-04 44 32 24 0 0 0 0 76 0 25
2014 PM 37 39 16 7 2 0 0 75 9 117
2014 PM-03 42 27 22 7 3 0 0 69 9 74
2014 PM-04 28 60 8 4 0 0 0 88 4 25
2014 PM-06 36 55 0 9 0 0 0 91 9 11
2011 PM 34 41 10 6 8 0 0 75 15 143
2011 PM-03 36 36 11 6 11 0 0 71 17 87
2011 PM-04 31 58 8 4 0 0 0 88 4 26
2011 PM-06 26 53 11 5 5 0 0 79 11 19
2008 PM 20 41 20 11 7 1 0 62 18 118
2008 PM-03 19 34 21 16 10 0 0 53 26 70
2008 PM-04 21 50 25 4 0 0 0 71 4 24
2008 PM-06 13 50 19 6 6 6 0 67 13 16

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 32 26 19 7 0 0 48 26 90
2017 PM-03 18 30 22 24 6 0 0 48 30 50
2017 PM-04 12 36 28 16 8 0 0 48 24 25
2014 PM 15 28 31 18 9 0 0 43 26 117
2014 PM-03 15 30 30 17 8 0 0 45 26 74
2014 PM-04 20 20 28 20 12 0 0 40 32 25
2014 PM-06 9 45 27 18 0 0 0 55 18 11
2011 PM 18 29 21 18 12 1 1 48 30 143
2011 PM-03 17 28 20 18 16 0 1 45 35 87
2011 PM-04 26 22 26 19 4 4 0 50 23 27
2011 PM-06 17 39 17 22 6 0 0 56 28 18

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 40 23 12 7 0 1 57 19 90
2017 PM-03 18 32 24 16 10 0 0 50 26 50
2017 PM-04 16 48 20 12 0 0 4 67 13 25
2014 PM 13 34 27 15 9 1 0 48 25 117
2014 PM-03 12 34 28 13 11 1 0 47 25 74
2014 PM-04 16 36 16 24 8 0 0 52 32 25
2014 PM-06 9 55 18 18 0 0 0 64 18 11
2011 PM 20 32 20 17 10 1 0 52 27 143
2011 PM-03 16 32 22 14 15 1 0 49 29 87
2011 PM-04 22 37 15 22 4 0 0 59 26 27
2011 PM-06 28 28 22 22 0 0 0 56 22 18
2008 PM 8 35 18 23 15 0 0 43 38 120
2008 PM-03 10 25 19 22 24 0 0 35 46 72
2008 PM-04 4 46 21 29 0 0 0 50 29 24
2008 PM-06 6 44 19 25 6 0 0 50 31 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 40 19 12 12 2 1 55 25 90
2017 PM-03 10 32 17 20 20 0 0 42 40 50
2017 PM-04 12 52 24 4 0 8 0 70 4 25
2014 PM 17 29 20 19 13 3 0 48 32 117
2014 PM-03 20 23 16 24 15 1 0 44 40 74
2014 PM-04 16 28 28 12 8 8 0 48 22 25
2014 PM-06 9 64 18 9 0 0 0 73 9 11
2011 PM 24 20 17 14 18 6 1 48 34 143
2011 PM-03 21 17 18 16 23 5 0 40 41 87
2011 PM-04 33 26 11 4 19 7 0 64 24 27
2011 PM-06 28 17 28 17 0 11 0 50 19 18
2008 PM 12 21 24 21 17 4 1 35 40 119
2008 PM-03 8 20 21 24 23 4 0 29 49 71
2008 PM-04 17 13 29 25 8 8 0 32 36 24
2008 PM-06 19 25 31 6 13 0 6 47 20 16
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 PM 26 35 40 90
2017 PM-03 36 28 36 50
2017 PM-04 8 40 52 25
2014 PM 25 32 43 117
2014 PM-03 28 27 44 74
2014 PM-04 16 36 48 25
2014 PM-06 18 55 27 11
2011 PM 31 31 38 144
2011 PM-03 39 24 37 87
2011 PM-04 22 37 41 27
2011 PM-06 11 47 42 19

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 PM 26 4 52 4 5 9 23
2017 PM-03 11 6 61 6 6 11 18
2014 PM 10 10 52 21 9999 7 29
2014 PM-03 10 10 48 24 9999 10 21
2011 PM 14 14 61 9 9999 2 44
2011 PM-03 9 12 65 12 9999 3 34
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 30 70 90
2017 PM-03 40 60 50
2017 PM-04 20 80 25
2014 PM 21 79 117
2014 PM-03 20 80 74
2014 PM-04 28 72 25

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 PM 31 26
2017 PM-03 26 19
2014 PM 40 25
2014 PM-03 47 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 PM 73 26
2017 PM-03 84 19
2014 PM 64 25
2014 PM-03 60 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 PM-03 0 19
2014 PM-03 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 PM 0 26
2017 PM-03 0 19
2014 PM 0 25
2014 PM-03 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 PM 38 26
2017 PM-03 37 19
2014 PM 40 25
2014 PM-03 33 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 PM 35 26
2017 PM-03 47 19
2014 PM 36 25
2014 PM-03 40 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 PM 46 26
2017 PM-03 47 19
2014 PM 32 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 PM 31 26
2017 PM-03 37 19
2014 PM 48 25
2014 PM-03 47 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 PM 23 26
2014 PM 20 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 PM 54 26
2017 PM-03 68 19
2014 PM 52 25
2014 PM-03 53 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 PM 27 26
2014 PM 32 25
2014 PM-03 40 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 PM 0 26
2017 PM-03 0 19
2014 PM 0 25
2014 PM-03 0 15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 PM 42 26
2017 PM-03 47 19
2014 PM 48 25
2014 PM-03 53 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 PM 23 26
2014 PM 32 25
2014 PM-03 33 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 PM 35 26
2017 PM-03 42 19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 PM 73 26
2017 PM-03 68 19
2014 PM 64 25
2014 PM-03 60 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 PM 35 26
2017 PM-03 32 19
2014 PM 40 25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 PM 35 26
2017 PM-03 32 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 PM 23 26

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 PM 21 24

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 PM 25 24
2017 PM-03 28 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 PM 21 24

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 PM 42 24
2017 PM-03 50 18
2014 PM 29 24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 PM 29 24
2017 PM-03 33 18
2014 PM 29 24

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 PM 33 24
2014 PM 21 24

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 100 0 26
2017 PM-03 100 0 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 7 16 22 12 11 27 6 33 34 90
2017 PM-03 6 12 20 17 14 26 4 26 45 50
2017 PM-04 4 16 40 0 8 28 4 29 12 25
2014 PM 11 15 24 7 13 25 5 37 28 116
2014 PM-03 9 14 22 5 15 30 5 36 31 74
2014 PM-04 13 25 33 8 8 8 4 43 19 24
2014 PM-06 18 9 18 18 0 27 9 43 29 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 11 32 25 9 8 14 0 51 20 90
2017 PM-03 8 28 24 14 10 16 0 43 29 50
2017 PM-04 16 32 32 0 4 16 0 57 5 25
2014 PM 18 30 25 8 7 10 3 55 17 117
2014 PM-03 19 27 26 8 5 13 1 54 16 74
2014 PM-04 16 32 24 12 8 4 4 52 22 25
2014 PM-06 18 45 27 0 0 0 9 70 0 11
2011 PM 30 36 15 9 6 4 0 69 15 143
2011 PM-03 28 37 18 9 6 2 0 66 15 87
2011 PM-04 33 41 7 7 0 11 0 83 8 27
2011 PM-06 28 33 11 17 6 6 0 65 24 18
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 20 61 10 8 0 1 0 82 8 90
2017 PM-03 18 64 10 8 0 0 0 82 8 50
2017 PM-04 20 52 16 8 0 4 0 75 8 25
2014 PM 28 54 8 5 1 0 4 86 6 116
2014 PM-03 25 54 10 7 1 0 3 82 8 73
2014 PM-04 28 56 8 0 0 0 8 91 0 25
2014 PM-06 36 55 0 0 0 0 9 100 0 11
2011 PM 33 49 7 8 1 1 1 84 9 144
2011 PM-03 26 51 9 13 1 0 0 77 14 87
2011 PM-04 37 52 7 0 0 4 0 92 0 27
2011 PM-06 53 42 0 0 0 0 5 100 0 19
2008 PM 32 45 13 5 3 0 2 78 8 120
2008 PM-03 24 46 19 7 3 0 1 70 10 72
2008 PM-04 38 50 8 0 4 0 0 88 4 24
2008 PM-06 50 38 0 0 6 0 6 93 7 16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 4 29 26 11 7 20 3 44 23 90
2017 PM-03 2 26 30 14 6 17 4 36 26 50
2017 PM-04 8 28 24 12 8 16 4 45 25 25
2014 PM 12 30 20 9 4 19 7 56 17 116
2014 PM-03 9 31 19 10 7 20 4 53 22 73
2014 PM-04 12 32 24 4 0 8 20 61 6 25
2014 PM-06 27 18 18 9 0 27 0 63 13 11
2011 PM 13 26 28 5 5 20 3 50 13 144
2011 PM-03 10 23 31 8 6 20 2 43 18 87
2011 PM-04 15 26 30 0 4 26 0 55 5 27
2011 PM-06 26 32 32 0 0 11 0 65 0 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 49 29 11 9 0 2 0 79 9 90
2017 PM-03 54 22 10 12 0 2 0 77 12 50
2017 PM-04 44 36 16 4 0 0 0 80 4 25
2014 PM 37 39 11 3 2 6 3 83 5 117
2014 PM-03 32 37 13 4 1 9 3 79 6 74
2014 PM-04 44 32 12 0 4 0 8 83 4 25
2014 PM-06 55 45 0 0 0 0 0 100 0 11
2011 PM 40 33 13 5 2 6 1 78 7 144
2011 PM-03 34 32 16 7 3 7 0 72 11 87
2011 PM-04 52 37 7 0 0 4 0 92 0 27
2011 PM-06 47 32 11 5 0 0 5 83 6 19
2008 PM 33 39 14 6 0 7 2 78 6 120
2008 PM-03 25 38 19 7 0 10 1 70 8 72
2008 PM-04 42 50 4 0 0 4 0 96 0 24
2008 PM-06 38 31 13 13 0 0 6 73 13 16

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 29 23 6 4 7 1 64 11 90
2017 PM-03 32 16 28 10 4 8 2 54 16 50
2017 PM-04 32 40 20 0 4 4 0 75 4 25
2014 PM 27 39 15 3 2 9 5 76 6 117
2014 PM-03 23 41 15 5 1 12 3 75 8 74
2014 PM-04 44 16 24 0 4 4 8 68 5 25
2014 PM-06 18 73 0 0 0 0 9 100 0 11
2011 PM 31 39 10 6 3 11 1 79 9 144
2011 PM-03 24 39 13 8 5 11 0 71 14 87
2011 PM-04 41 30 7 4 0 19 0 86 5 27
2011 PM-06 42 53 5 0 0 0 0 95 0 19
2008 PM 25 38 15 9 2 9 3 71 12 120
2008 PM-03 21 35 19 8 3 13 1 65 13 72
2008 PM-04 17 50 13 13 0 8 0 73 14 24
2008 PM-06 31 38 6 13 0 0 13 79 14 16
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 10 90 90
2017 PM-03 16 84 50
2014 PM 8 92 117
2014 PM-03 11 89 74
2014 PM-04 0 100 25
2014 PM-06 0 100 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 7 20 21 3 6 36 7 47 16 90
2017 PM-03 8 16 22 6 10 32 6 39 26 50
2017 PM-04 4 16 28 0 0 48 4 42 0 25
2014 PM 14 14 26 3 4 33 7 46 11 117
2014 PM-03 11 10 28 3 3 40 5 38 10 74
2014 PM-04 16 16 32 4 4 16 12 44 11 25
2014 PM-06 27 27 9 0 0 27 9 86 0 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 37 21 7 3 18 1 62 12 90
2017 PM-03 12 30 24 10 6 16 2 51 20 50
2017 PM-04 12 40 20 4 0 24 0 68 5 25
2014 PM 22 30 23 4 2 17 2 64 7 117
2014 PM-03 22 29 27 1 1 20 0 63 3 74
2014 PM-04 24 24 20 12 0 16 4 60 15 25
2014 PM-06 27 45 18 0 0 0 9 80 0 11
2011 PM 31 34 14 9 2 9 0 72 12 143
2011 PM-03 27 35 15 12 2 9 0 68 15 86
2011 PM-04 37 33 11 4 0 15 0 83 4 27
2011 PM-06 37 37 16 5 0 5 0 78 6 19
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 32 30 14 11 8 0 4 65 20 90
2017 PM-03 34 19 16 14 12 0 4 56 27 50
2017 PM-04 20 44 12 12 4 0 8 70 17 25

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 26 29 20 10 0 1 40 30 90
2017 PM-03 15 24 32 18 8 0 2 40 27 50
2017 PM-04 12 32 20 28 8 0 0 44 36 25

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 26 30 26 9 6 1 2 58 15 89
2017 PM-03 24 35 25 6 4 2 4 63 11 49
2017 PM-04 24 36 28 8 4 0 0 60 12 25

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 18 26 18 23 0 1 32 42 90
2017 PM-03 11 18 30 14 24 0 2 30 39 50
2017 PM-04 16 20 20 32 12 0 0 36 44 25

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 39 36 16 2 3 1 2 78 6 89
2017 PM-03 47 25 18 4 2 2 2 74 7 49
2017 PM-04 32 48 20 0 0 0 0 80 0 25

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 18 36 19 11 14 1 1 55 25 89
2017 PM-03 20 29 18 12 19 0 2 50 32 49
2017 PM-04 16 44 16 16 8 0 0 60 24 25

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 15 28 33 11 11 0 2 43 23 89
2017 PM-03 18 24 27 16 10 0 4 44 28 49
2017 PM-04 12 32 36 8 12 0 0 44 20 25

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 29 29 14 9 0 2 47 23 89
2017 PM-03 20 33 29 6 8 0 4 55 15 49
2017 PM-04 16 32 20 24 8 0 0 48 32 25

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 28 28 15 15 9 1 5 59 25 89
2017 PM-03 30 27 18 8 10 0 6 61 20 49
2017 PM-04 28 24 12 24 4 4 4 57 30 25

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 29 26 20 15 7 0 3 57 22 89
2017 PM-03 36 21 19 14 6 0 4 59 21 49
2017 PM-04 24 36 20 20 0 0 0 60 20 25

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 44 26 19 6 3 0 2 72 9 90
2017 PM-03 38 30 22 4 4 0 2 69 8 50
2017 PM-04 48 20 20 4 4 0 4 71 8 25

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 59 23 2 9 3 0 3 85 13 90
2017 PM-03 52 22 4 12 6 0 4 77 19 50
2017 PM-04 64 28 0 4 0 0 4 96 4 25

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 34 43 13 6 1 0 2 79 7 90
2017 PM-03 38 36 18 4 2 0 2 75 6 50
2017 PM-04 24 52 8 12 0 0 4 79 13 25

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 40 34 14 7 3 0 2 75 10 90
2017 PM-03 34 38 12 8 6 0 2 73 14 50
2017 PM-04 36 32 20 8 0 0 4 71 8 25

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 20 3 6 1 0 33 85 10 90
2017 PM-03 50 6 4 2 0 0 38 90 3 50
2017 PM-04 16 40 0 8 0 0 36 88 13 25

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 42 26 18 9 1 0 4 71 10 90
2017 PM-03 40 24 20 8 2 0 6 68 11 50
2017 PM-04 44 24 12 16 0 0 4 71 17 25

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 63 20 7 1 2 0 6 89 4 90
2017 PM-03 64 18 9 0 2 0 6 88 2 50
2017 PM-04 68 24 0 4 0 0 4 96 4 25

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 48 26 18 6 0 0 3 76 6 90
2017 PM-03 46 24 18 8 0 0 4 73 8 50
2017 PM-04 44 32 16 4 0 0 4 79 4 25

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 12 35 38 12 3 0 0 46 16 90
2017 PM-03 11 38 38 8 4 0 0 50 12 50
2017 PM-04 20 32 28 16 4 0 0 52 20 25

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 6 20 40 26 7 1 0 34 26 90
2017 PM-03 4 20 36 28 9 2 0 38 25 50
2017 PM-04 12 12 44 28 4 0 0 32 24 25

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 17 48 22 6 6 2 0 66 11 90
2017 PM-03 20 40 24 4 10 2 0 61 15 50
2017 PM-04 12 56 24 4 0 4 0 71 4 25

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 31 20 30 4 1 0 45 35 90
2017 PM-03 16 22 21 32 6 2 0 39 39 50
2017 PM-04 12 36 20 28 4 0 0 48 32 25
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 23 77 90
2017 PM-03 30 70 50
2014 PM 20 80 116
2014 PM-03 25 75 73
2014 PM-04 20 80 25
2014 PM-06 0 100 11

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PM 81 19 21
2017 PM-03 80 20 15
2014 PM 78 22 23
2014 PM-03 78 22 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 59 18 0 24 0 0 0 76 24 17
2017 PM-03 67 8 0 25 0 0 0 75 25 12
2014 PM 61 28 0 6 6 0 0 89 11 18
2014 PM-03 64 29 0 0 7 0 0 93 7 14
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 51 21 12 3 7 4 1 54 46 90
2017 PM-03 48 14 12 6 12 6 2 52 48 50
2017 PM-04 52 28 16 0 0 4 0 54 46 25

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 PM 23 39
2017 PM-03 32 22
2017 PM-04 18 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PM 31 39
2017 PM-03 37 22
2017 PM-04 27 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PM 15 39
2017 PM-03 18 22
2017 PM-04 0 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 PM 59 39
2017 PM-03 50 22
2017 PM-04 73 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 PM 10 39
2017 PM-03 14 22
2017 PM-04 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 PM 49 39
2017 PM-03 50 22
2017 PM-04 45 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 PM 5 50 34 3 0 8 38
2017 PM-03 5 48 33 0 0 14 21
2017 PM-04 0 45 45 9 0 0 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 5 31 20 21 13 0 10 40 37 39
2017 PM-03 5 27 23 23 18 0 5 33 43 22
2017 PM-04 9 36 9 18 9 0 18 56 33 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 5 13 26 13 16 0 28 25 39 39
2017 PM-03 9 5 32 14 18 0 23 18 41 22
2017 PM-04 0 27 9 18 18 0 27 38 50 11
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