2017 Public Service Employee Survey Results for Courts Administration Service by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 42 4 18 7 0 0 70 25 178
2017 First official language - French 32 48 6 11 3 0 0 81 14 172
2014 First official language - English 23 45 4 18 10 0 0 68 28 212
2014 First official language - French 25 41 10 20 5 0 0 66 24 200
2011 First official language - English 39 47 3 10 1 0 0 86 11 232
2011 First official language - French 39 47 6 7 1 0 0 86 8 232
2008 First official language - English 40 42 5 11 3 0 0 81 14 214
2008 First official language - French 35 44 6 11 4 0 0 79 15 218

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 14 2 2 1 0 1 96 3 177
2017 First official language - French 56 36 4 3 2 0 0 92 4 171
2014 First official language - English 72 20 5 2 1 0 1 93 2 212
2014 First official language - French 45 38 8 4 2 1 1 85 6 200
2011 First official language - English 76 16 4 3 0 0 0 93 3 232
2011 First official language - French 58 33 5 3 0 0 0 92 3 232
2008 First official language - English 76 17 3 1 1 0 1 94 2 213
2008 First official language - French 57 30 6 3 2 1 0 88 6 218

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 23 4 3 1 0 0 92 4 178
2017 First official language - French 36 38 12 11 2 0 1 76 13 172
2014 First official language - English 68 21 5 4 2 0 0 90 5 212
2014 First official language - French 40 32 9 13 3 0 2 74 17 200
2011 First official language - English 72 18 4 2 2 0 1 92 4 232
2011 First official language - French 43 34 11 7 5 0 1 77 12 231
2008 First official language - English 71 18 3 5 1 0 0 91 7 213
2008 First official language - French 39 35 8 13 4 0 0 75 17 218

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 35 6 10 5 0 0 79 15 178
2017 First official language - French 37 39 11 8 4 1 0 77 13 172
2014 First official language - English 45 34 6 11 4 0 0 79 15 210
2014 First official language - French 38 40 7 11 3 0 0 78 14 199
2011 First official language - English 45 32 7 12 4 0 0 77 16 231
2011 First official language - French 40 39 9 6 4 0 1 80 11 231

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 34 10 17 7 0 0 66 24 178
2017 First official language - French 26 40 15 9 8 0 1 67 18 172
2014 First official language - English 20 34 13 19 14 0 0 54 33 212
2014 First official language - French 14 28 23 19 14 0 1 43 34 199
2011 First official language - English 25 38 10 15 11 0 1 64 26 231
2011 First official language - French 26 39 13 10 9 0 2 67 19 232
2008 First official language - English 26 40 9 13 10 0 1 67 23 214
2008 First official language - French 23 40 14 16 5 0 1 65 21 218

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 40 12 7 4 0 0 77 11 178
2017 First official language - French 37 38 11 8 4 1 0 76 13 172
2014 First official language - English 44 35 10 5 6 0 0 80 10 212
2014 First official language - French 29 41 19 6 4 0 1 71 10 200
2011 First official language - English 49 27 11 7 5 0 0 77 12 232
2011 First official language - French 40 36 13 6 4 0 0 77 10 231
2008 First official language - English 41 34 9 8 7 0 0 76 15 213
2008 First official language - French 38 37 14 7 4 0 0 75 11 218

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 42 5 8 2 0 0 84 10 178
2017 First official language - French 40 43 9 6 2 1 0 84 7 170
2014 First official language - English 46 36 8 5 5 0 0 82 9 212
2014 First official language - French 38 41 10 6 5 0 0 79 11 200
2011 First official language - English 49 35 7 5 3 0 0 84 9 231
2011 First official language - French 44 39 9 3 5 0 0 83 8 232
2008 First official language - English 48 34 6 6 6 0 0 82 12 213
2008 First official language - French 43 37 9 8 3 0 0 80 11 218

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 40 7 8 3 0 0 82 11 177
2017 First official language - French 37 46 7 6 3 0 1 84 9 171
2014 First official language - English 34 40 15 8 2 1 0 75 10 212
2014 First official language - French 31 48 13 5 3 0 0 79 8 200

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 31 13 9 6 1 1 72 15 178
2017 First official language - French 38 36 12 9 4 0 0 75 13 172
2014 First official language - English 37 28 17 9 6 1 1 67 15 212
2014 First official language - French 20 35 25 9 7 1 3 57 17 200
2011 First official language - English 40 31 12 10 5 0 1 72 15 230
2011 First official language - French 34 34 17 6 6 1 2 69 13 232

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 24 9 11 16 1 11 59 31 178
2017 First official language - French 32 24 15 8 6 2 13 66 16 172
2014 First official language - English 29 20 11 10 14 3 14 59 28 210
2014 First official language - French 25 25 11 12 7 1 20 63 24 200
2011 First official language - English 24 17 13 11 17 4 14 50 33 230
2011 First official language - French 27 27 9 10 9 2 17 67 22 232
2008 First official language - English 29 18 7 13 18 4 11 55 36 214
2008 First official language - French 34 23 8 10 8 2 15 69 22 218

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 50 11 4 4 0 0 81 8 178
2017 First official language - French 28 51 12 6 4 0 0 79 9 171
2014 First official language - English 33 45 9 9 3 0 0 78 13 212
2014 First official language - French 20 45 21 9 5 0 0 65 14 200
2011 First official language - English 37 42 9 7 6 0 0 79 13 230
2011 First official language - French 34 39 16 7 4 0 0 73 11 231
2008 First official language - English 41 39 5 8 6 0 0 81 14 211
2008 First official language - French 36 36 17 6 5 0 0 72 12 216

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 38 12 15 8 1 0 65 23 178
2017 First official language - French 27 35 23 8 6 0 0 62 15 172
2014 First official language - English 27 37 9 13 13 0 0 65 26 211
2014 First official language - French 17 34 19 18 11 0 0 51 29 200
2011 First official language - English 27 37 12 11 10 3 0 66 22 232
2011 First official language - French 26 33 20 14 7 0 0 59 21 231

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 40 13 8 4 0 1 74 13 178
2017 First official language - French 29 44 19 6 3 0 0 73 8 172

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 39 7 4 2 0 0 87 6 178
2017 First official language - French 39 46 8 5 1 0 1 86 6 172
2014 First official language - English 46 32 11 6 2 1 1 80 8 212
2014 First official language - French 33 42 14 7 3 0 0 76 10 200
2011 First official language - English 48 36 7 4 3 1 0 85 7 231
2011 First official language - French 42 38 11 5 2 1 0 82 7 231
2008 First official language - English 54 29 8 5 2 1 0 85 7 213
2008 First official language - French 40 35 15 5 4 2 0 76 9 218

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 32 16 11 9 0 0 63 21 178
2017 First official language - French 30 41 13 8 8 0 0 71 16 172

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 30 4 1 2 0 0 92 4 177
2017 First official language - French 51 36 8 3 2 0 0 88 5 172
2014 First official language - English 71 21 5 1 1 0 0 93 2 212
2014 First official language - French 54 34 9 2 1 0 1 88 3 200
2011 First official language - English 68 23 6 1 2 0 0 92 2 231
2011 First official language - French 55 33 9 3 1 0 0 87 4 232

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 40 12 10 7 1 0 71 17 177
2017 First official language - French 27 40 18 9 5 1 0 67 15 172
2014 First official language - English 21 39 14 15 10 1 0 61 25 212
2014 First official language - French 14 35 23 14 13 0 0 49 27 200
2011 First official language - English 29 34 16 11 8 2 1 64 19 232
2011 First official language - French 30 34 14 14 7 0 0 64 22 232

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 30 13 10 9 1 1 67 20 177
2017 First official language - French 32 37 14 13 4 1 0 69 17 172
2014 First official language - English 33 31 17 12 7 1 0 65 19 212
2014 First official language - French 20 36 18 13 12 0 1 56 25 200

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 33 12 11 6 1 1 71 17 177
2017 First official language - French 28 45 18 6 3 0 0 74 9 172
2014 First official language - English 31 37 14 10 8 0 0 68 18 212
2014 First official language - French 18 33 25 16 8 0 1 51 24 200
2011 First official language - English 45 34 10 7 3 1 0 79 10 230
2011 First official language - French 36 35 14 10 4 0 0 72 14 231

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 43 6 4 3 0 1 87 7 176
2017 First official language - French 37 47 10 4 2 0 0 84 6 172
2014 First official language - English 43 40 9 6 2 0 0 83 8 212
2014 First official language - French 29 48 11 9 3 0 1 77 11 200
2011 First official language - English 48 36 6 7 3 0 0 84 9 230
2011 First official language - French 35 45 13 4 3 0 0 80 7 232
2008 First official language - English 41 44 5 7 3 0 0 85 10 213
2008 First official language - French 39 39 12 8 2 0 0 78 10 217

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 36 18 4 4 1 1 74 8 178
2017 First official language - French 36 36 15 8 4 0 1 72 13 171
2014 First official language - English 38 30 21 6 5 0 0 68 11 211
2014 First official language - French 35 35 17 7 6 0 0 70 13 200
2011 First official language - English 35 38 16 8 2 1 1 74 10 231
2011 First official language - French 39 35 14 7 3 1 0 75 11 231
2008 First official language - English 31 31 19 11 7 0 1 63 18 214
2008 First official language - French 24 35 22 15 3 0 0 60 18 218

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 15 37 21 12 2 4 34 26 177
2017 First official language - French 13 21 29 21 9 1 5 32 37 171
2014 First official language - English 9 16 36 19 14 1 5 35 26 212
2014 First official language - French 13 29 34 14 5 1 3 20 44 199
2011 First official language - English 8 14 30 28 15 1 4 45 23 231
2011 First official language - French 10 27 29 19 8 2 5 29 40 231
2008 First official language - English 8 18 32 21 17 1 3 39 28 212
2008 First official language - French 8 34 34 16 4 1 3 21 44 217

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 19 26 20 19 2 5 43 30 177
2017 First official language - French 13 18 32 18 6 6 7 28 36 171
2014 First official language - English 11 12 30 22 15 5 6 41 25 212
2014 First official language - French 16 29 25 15 5 4 7 22 50 199
2011 First official language - English 7 16 22 21 23 5 7 49 27 231
2011 First official language - French 8 26 25 20 12 2 7 36 37 231
2008 First official language - English 12 16 25 22 17 1 6 42 31 213
2008 First official language - French 18 33 21 16 6 2 3 23 54 215

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 19 23 22 23 0 8 48 27 176
2017 First official language - French 11 19 27 21 9 3 10 34 35 171
2014 First official language - English 12 17 24 24 14 2 8 42 32 212
2014 First official language - French 18 26 22 16 8 5 5 27 49 198
2011 First official language - English 12 15 24 18 18 2 11 41 32 232
2011 First official language - French 14 21 26 17 10 5 7 31 39 231
2008 First official language - English 13 14 30 17 17 3 7 38 29 213
2008 First official language - French 11 29 31 18 6 2 2 25 42 217

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 10 32 29 21 0 3 52 15 175
2017 First official language - French 9 10 28 28 14 1 10 47 22 170
2014 First official language - English 5 13 28 30 19 1 4 52 19 210
2014 First official language - French 13 15 27 32 8 2 3 42 30 197
2011 First official language - English 3 8 25 33 22 1 7 60 13 232
2011 First official language - French 6 16 32 24 16 2 5 42 23 229
2008 First official language - English 4 13 25 28 25 2 2 56 18 212
2008 First official language - French 10 19 35 25 8 0 2 35 29 216

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 23 26 11 16 2 3 28 45 176
2017 First official language - French 19 33 23 10 7 1 6 19 57 171
2014 First official language - English 22 22 26 13 11 1 5 26 46 212
2014 First official language - French 29 28 17 14 5 2 6 20 62 198
2011 First official language - English 12 14 28 20 17 1 7 41 29 231
2011 First official language - French 10 27 26 15 14 2 6 32 40 230
2008 First official language - English 18 20 24 15 19 1 2 36 40 213
2008 First official language - French 23 29 21 16 7 0 4 25 54 217

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 17 22 15 22 5 5 41 35 176
2017 First official language - French 17 20 30 16 6 4 6 25 41 169
2014 First official language - English 6 15 26 24 14 4 11 45 25 212
2014 First official language - French 17 23 25 16 8 2 8 27 45 198
2011 First official language - English 7 10 23 23 22 5 11 53 20 232
2011 First official language - French 13 20 24 22 11 3 7 36 37 231
2008 First official language - English 13 21 23 17 14 4 8 35 38 213
2008 First official language - French 25 26 25 13 5 3 3 19 54 216

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 15 27 17 21 3 6 41 28 176
2017 First official language - French 13 19 29 19 11 3 6 32 35 171
2014 First official language - English 14 16 32 18 11 2 7 32 33 211
2014 First official language - French 12 29 27 11 6 7 8 20 48 199
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 19 7 4 0 0 0 89 5 178
2017 First official language - French 49 30 8 6 3 1 4 82 9 171
2014 First official language - English 72 15 5 4 1 0 3 90 5 211
2014 First official language - French 44 31 7 10 4 0 4 78 15 200
2011 First official language - English 72 17 5 4 1 1 1 90 5 231
2011 First official language - French 50 30 7 9 4 0 0 80 12 231
2008 First official language - English 63 19 5 5 2 0 6 88 8 212
2008 First official language - French 47 32 6 8 5 0 1 81 13 217

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 29 19 14 10 6 4 52 27 178
2017 First official language - French 19 29 20 13 9 3 8 54 24 170
2014 First official language - English 26 27 18 13 11 3 3 56 25 212
2014 First official language - French 16 28 23 10 14 5 4 48 27 199

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 35 8 10 11 1 0 71 21 177
2017 First official language - French 42 35 11 5 4 0 2 78 10 171
2014 First official language - English 41 26 8 11 13 2 0 68 24 212
2014 First official language - French 30 37 9 9 9 3 2 71 19 200

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 33 10 12 12 1 2 66 24 178
2017 First official language - French 30 37 14 9 7 1 2 69 16 171
2014 First official language - English 30 29 15 16 7 1 2 61 24 212
2014 First official language - French 23 35 18 12 7 1 3 61 20 198
2011 First official language - English 35 29 10 13 9 4 0 67 23 232
2011 First official language - French 28 39 16 6 6 2 2 70 13 232
2008 First official language - English 29 37 9 11 8 2 2 70 21 214
2008 First official language - French 19 44 19 7 7 1 3 66 14 218

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 27 9 14 10 10 2 61 28 178
2017 First official language - French 28 36 14 7 5 8 2 71 14 171
2014 First official language - English 28 26 15 11 9 8 3 61 22 212
2014 First official language - French 25 29 14 13 10 6 3 60 25 198
2011 First official language - English 36 19 11 14 9 9 2 61 26 231
2011 First official language - French 30 28 16 6 9 7 3 65 17 232
2008 First official language - English 27 26 13 8 14 10 2 61 24 213
2008 First official language - French 24 36 15 11 6 7 2 66 18 218

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 20 11 22 18 20 2 36 51 178
2017 First official language - French 10 18 21 17 15 13 7 34 40 171
2014 First official language - English 18 16 16 18 19 12 2 39 43 211
2014 First official language - French 10 20 19 18 20 8 5 34 44 198

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 42 9 8 5 1 0 79 12 178
2017 First official language - French 30 46 10 7 4 1 2 79 11 172
2014 First official language - English 37 38 10 10 5 0 0 75 15 212
2014 First official language - French 30 41 17 7 5 0 0 71 13 198
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 33 10 11 7 1 0 72 19 177
2017 First official language - French 35 35 15 7 5 0 3 73 12 172
2014 First official language - English 35 31 10 13 8 0 2 68 22 212
2014 First official language - French 23 37 19 11 9 0 1 61 20 200
2011 First official language - English 34 28 11 15 8 2 2 65 24 230
2011 First official language - French 31 35 19 8 6 0 0 67 14 232
2008 First official language - English 27 35 11 13 11 1 1 64 25 214
2008 First official language - French 25 33 20 11 8 0 2 59 20 218

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 23 12 9 9 2 0 70 18 177
2017 First official language - French 47 31 12 3 3 2 2 81 7 172
2014 First official language - English 38 29 14 8 7 2 3 70 15 212
2014 First official language - French 26 39 14 10 7 1 2 68 18 200
2011 First official language - English 37 25 15 10 8 3 1 65 19 232
2011 First official language - French 32 40 16 3 7 1 1 73 11 232
2008 First official language - English 34 26 11 11 10 4 3 65 23 213
2008 First official language - French 24 40 18 8 7 2 1 66 15 217

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 26 10 9 7 1 0 74 16 177
2017 First official language - French 45 32 14 4 4 0 2 78 8 171
2014 First official language - English 33 33 11 11 9 0 3 68 21 210
2014 First official language - French 27 37 17 12 7 0 0 64 19 200
2011 First official language - English 41 26 13 13 7 0 1 67 20 232
2011 First official language - French 33 37 13 9 7 0 0 71 16 232
2008 First official language - English 31 37 9 9 10 2 1 71 20 214
2008 First official language - French 26 39 14 11 8 0 0 66 20 218

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 83 12 3 1 0 0 0 95 2 177
2017 First official language - French 77 14 3 2 2 0 3 93 4 172
2014 First official language - English 79 10 6 1 2 0 1 91 3 212
2014 First official language - French 69 24 3 1 3 0 0 93 4 200
2011 First official language - English 79 10 5 1 1 0 2 92 3 232
2011 First official language - French 68 23 4 1 3 0 0 92 5 231
2008 First official language - English 78 11 4 3 0 0 5 93 3 214
2008 First official language - French 78 14 3 3 1 0 0 93 4 218

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 21 11 5 11 2 3 72 16 178
2017 First official language - French 44 22 9 10 4 4 7 75 15 171
2014 First official language - English 43 19 15 6 7 5 6 70 14 212
2014 First official language - French 27 29 14 7 8 6 7 66 18 199
2011 First official language - English 44 22 9 10 9 3 3 70 20 232
2011 First official language - French 35 34 10 7 7 2 5 74 15 232

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 24 8 9 8 1 0 74 17 178
2017 First official language - French 59 22 6 8 4 0 2 82 12 171

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 23 13 4 7 2 0 76 11 177
2017 First official language - French 54 25 12 2 4 2 2 82 6 171

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 27 8 8 8 1 0 76 16 178
2017 First official language - French 52 31 8 4 5 0 2 84 8 171
2014 First official language - English 47 24 12 9 7 1 0 71 17 212
2014 First official language - French 28 39 18 10 5 0 1 67 15 199
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 42 9 5 8 5 6 76 14 41
2017 First official language - French 29 55 9 2 0 2 2 88 2 43
2014 First official language - English 41 29 3 10 6 6 6 79 17 44
2014 First official language - French 17 48 21 8 2 0 4 67 11 50

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 28 13 12 8 8 0 64 22 178
2017 First official language - French 23 41 20 6 4 5 2 68 10 171
2014 First official language - English 25 26 19 15 7 8 0 55 24 212
2014 First official language - French 15 39 21 8 6 11 0 60 16 198
2011 First official language - English 29 22 18 8 12 10 0 57 23 231
2011 First official language - French 20 33 23 11 6 7 1 58 18 231

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 27 12 18 13 4 0 56 32 177
2017 First official language - French 20 30 29 10 7 1 2 52 18 171
2014 First official language - English 19 30 18 19 12 2 0 50 31 212
2014 First official language - French 13 28 31 13 11 3 1 42 25 198
2011 First official language - English 28 26 15 15 12 3 1 56 28 231
2011 First official language - French 19 27 29 11 10 4 0 48 22 230
2008 First official language - English 22 27 14 17 16 2 1 51 34 214
2008 First official language - French 11 31 26 18 11 2 0 43 30 218

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 25 17 18 15 7 0 46 36 178
2017 First official language - French 16 28 25 13 9 8 1 48 24 171
2014 First official language - English 13 25 21 20 15 6 0 40 38 212
2014 First official language - French 8 19 34 19 13 7 0 29 34 198
2011 First official language - English 16 28 17 19 11 8 0 48 33 232
2011 First official language - French 12 29 29 12 9 10 0 45 23 232
2008 First official language - English 14 22 15 23 17 9 1 40 44 213
2008 First official language - French 7 27 22 22 13 8 0 37 39 218

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 25 15 12 16 9 1 52 31 178
2017 First official language - French 19 31 21 13 9 5 1 54 24 171
2014 First official language - English 17 31 18 16 12 5 0 50 30 212
2014 First official language - French 10 26 33 12 11 8 0 40 25 197
2011 First official language - English 20 31 18 11 12 8 0 56 25 232
2011 First official language - French 18 33 23 10 8 8 0 56 19 232
2008 First official language - English 17 31 14 11 15 11 1 54 30 214
2008 First official language - French 12 31 16 21 9 11 0 49 33 218

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 26 13 20 18 7 0 45 40 177
2017 First official language - French 17 33 22 10 13 3 1 53 25 171
2014 First official language - English 13 28 18 18 19 4 0 43 39 212
2014 First official language - French 9 29 27 19 13 2 0 39 33 197
2011 First official language - English 20 28 18 16 16 3 0 49 32 232
2011 First official language - French 16 35 23 14 10 2 0 52 24 232
2008 First official language - English 18 29 13 22 12 4 1 50 36 212
2008 First official language - French 12 40 17 13 13 4 1 55 27 218
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 38 18 11 4 3 1 66 16 178
2017 First official language - French 25 41 17 10 6 0 1 67 16 171
2014 First official language - English 21 37 25 8 7 1 1 59 15 211
2014 First official language - French 17 36 30 9 6 2 0 54 15 199
2011 First official language - English 29 34 18 7 8 3 0 65 16 230
2011 First official language - French 21 36 24 10 5 3 0 59 16 232

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 30 11 3 5 2 0 81 8 177
2017 First official language - French 28 45 16 4 1 6 1 77 5 168
2014 First official language - English 40 39 12 2 3 3 2 82 5 212
2014 First official language - French 19 49 14 6 1 10 1 76 8 199
2011 First official language - English 45 32 12 5 2 3 1 80 7 231
2011 First official language - French 28 42 17 4 2 6 1 75 7 232

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 29 11 8 6 4 1 74 14 177
2017 First official language - French 30 40 13 9 1 5 2 75 11 170
2014 First official language - English 37 29 16 6 5 5 1 71 12 211
2014 First official language - French 24 39 18 9 5 4 1 66 15 199
2011 First official language - English 40 28 10 9 8 3 1 71 18 231
2011 First official language - French 32 35 12 8 5 6 1 73 14 231
2008 First official language - English 32 35 9 11 7 5 1 72 19 214
2008 First official language - French 24 41 14 8 7 5 2 69 16 218

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 24 22 12 12 3 0 52 25 177
2017 First official language - French 16 33 27 7 5 10 3 56 14 171
2014 First official language - English 25 30 19 12 8 3 2 59 21 212
2014 First official language - French 12 26 30 12 11 9 1 41 25 199
2011 First official language - English 23 29 19 13 9 6 1 56 23 232
2011 First official language - French 19 34 22 10 7 7 1 58 18 231

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 21 14 13 17 16 2 45 37 178
2017 First official language - French 13 23 22 14 6 17 5 47 25 171
2014 First official language - English 21 21 17 14 18 6 3 45 36 212
2014 First official language - French 11 18 26 16 12 14 3 35 34 199
2011 First official language - English 18 20 16 12 17 14 3 47 34 232
2011 First official language - French 15 20 22 15 9 15 4 43 30 231

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 26 7 2 1 2 2 90 3 178
2017 First official language - French 50 33 9 2 2 1 3 87 4 171
2014 First official language - English 65 18 10 3 1 1 2 85 5 212
2014 First official language - French 34 38 13 6 3 3 2 76 10 199

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 15 4 3 2 2 0 91 5 177
2017 First official language - French 59 34 3 1 0 2 2 96 1 171
2014 First official language - English 68 16 10 3 1 1 2 87 3 211
2014 First official language - French 40 36 8 5 3 6 1 82 9 198
2011 First official language - English 69 15 13 1 0 1 1 86 1 231
2011 First official language - French 56 29 10 3 1 1 1 86 4 232
2008 First official language - English 72 18 3 3 0 1 2 93 3 214
2008 First official language - French 59 23 8 5 2 2 1 85 7 217

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 25 20 15 15 4 0 48 31 178
2017 First official language - French 22 28 25 11 9 3 1 52 21 170
2014 First official language - English 12 17 22 21 24 4 0 30 47 211
2014 First official language - French 10 13 25 22 25 4 1 24 49 199
2011 First official language - English 18 28 14 18 16 3 2 49 36 232
2011 First official language - French 14 33 21 16 13 2 1 49 30 232
2008 First official language - English 17 30 10 15 22 5 0 50 39 212
2008 First official language - French 14 35 25 13 11 2 0 50 24 218

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 18 14 19 25 2 10 35 50 178
2017 First official language - French 12 20 21 17 18 6 6 36 40 171
2014 First official language - English 13 13 18 14 33 3 5 29 52 211
2014 First official language - French 7 14 20 21 30 3 5 23 55 199
2011 First official language - English 8 21 11 19 27 0 13 34 54 232
2011 First official language - French 11 22 15 22 22 4 4 35 49 232
2008 First official language - English 7 24 7 17 29 5 10 37 54 214
2008 First official language - French 8 24 22 21 18 2 4 34 42 217

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 30 20 13 11 7 0 53 26 178
2017 First official language - French 15 40 23 6 7 8 1 61 15 170

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 30 15 5 5 8 0 72 11 178
2017 First official language - French 32 41 16 3 2 6 1 78 5 171
2014 First official language - English 36 31 18 3 6 4 2 72 9 212
2014 First official language - French 31 44 15 4 2 3 0 78 7 199

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 37 13 8 7 2 0 72 15 178
2017 First official language - French 27 51 12 2 1 6 1 83 4 170
2014 First official language - English 39 32 15 8 4 1 0 73 12 212
2014 First official language - French 26 49 15 6 3 1 0 76 9 199
2011 First official language - English 36 31 20 5 6 2 1 69 11 232
2011 First official language - French 28 40 18 5 4 5 0 72 9 232

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 32 12 5 6 0 0 78 11 178
2017 First official language - French 42 45 6 5 1 1 1 88 6 170
2014 First official language - English 47 32 12 5 4 0 0 79 9 211
2014 First official language - French 33 44 13 6 4 1 0 77 10 200
2011 First official language - English 43 36 9 7 4 0 0 79 11 231
2011 First official language - French 38 37 15 4 5 0 0 76 10 232
2008 First official language - English 40 33 13 8 6 1 0 73 14 213
2008 First official language - French 29 45 13 8 4 1 0 75 12 216

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 28 20 12 11 1 0 57 23 178
2017 First official language - French 21 31 27 12 5 2 1 54 18 170
2014 First official language - English 26 31 23 11 9 0 0 57 20 212
2014 First official language - French 15 31 30 11 12 2 0 47 23 200
2011 First official language - English 36 25 16 14 8 0 0 62 23 231
2011 First official language - French 20 34 26 8 11 0 0 54 20 232

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 36 14 11 9 1 1 66 20 178
2017 First official language - French 25 35 24 10 5 0 1 61 15 171
2014 First official language - English 26 36 19 10 9 0 0 62 19 212
2014 First official language - French 15 35 25 11 11 2 0 51 23 199
2011 First official language - English 36 30 13 13 7 0 0 67 20 230
2011 First official language - French 22 36 24 9 9 0 0 59 17 231
2008 First official language - English 27 35 10 15 13 0 0 62 28 214
2008 First official language - French 18 37 23 14 7 0 0 56 21 218

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 23 20 13 12 4 6 50 27 178
2017 First official language - French 24 27 19 14 7 7 2 56 23 171
2014 First official language - English 27 22 16 16 12 5 1 53 30 212
2014 First official language - French 19 22 25 13 15 5 1 44 30 200
2011 First official language - English 34 17 18 10 12 4 5 56 24 230
2011 First official language - French 28 27 17 11 13 4 0 57 25 232
2008 First official language - English 23 19 18 14 15 5 5 47 33 213
2008 First official language - French 17 30 22 15 11 2 2 49 28 218
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 38 27 35 178
2017 First official language - French 34 32 34 172
2014 First official language - English 27 39 34 212
2014 First official language - French 38 29 33 200
2011 First official language - English 36 34 30 232
2011 First official language - French 36 39 25 232

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 15 13 30 0 37 6 63
2017 First official language - French 21 6 59 4 8 2 57
2014 First official language - English 18 9 46 13 9999 15 60
2014 First official language - French 22 14 45 5 9999 14 77
2011 First official language - English 8 12 41 14 9999 24 80
2011 First official language - French 16 10 61 5 9999 8 84
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 21 79 177
2017 First official language - French 20 80 170
2014 First official language - English 18 82 212
2014 First official language - French 17 83 200

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 38
2017 First official language - French 52 32
2014 First official language - English 41 40
2014 First official language - French 41 33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 69 38
2017 First official language - French 52 32
2014 First official language - English 60 40
2014 First official language - French 75 33

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 38

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 32
2014 First official language - English 0 40
2014 First official language - French 0 33

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 38
2017 First official language - French 36 32
2014 First official language - English 43 40
2014 First official language - French 40 33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 38
2017 First official language - French 25 32
2014 First official language - English 40 40
2014 First official language - French 32 33

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 38
2017 First official language - French 32 32
2014 First official language - English 44 40
2014 First official language - French 30 33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 38
2017 First official language - French 33 32
2014 First official language - English 50 40
2014 First official language - French 51 33

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 38
2017 First official language - French 16 32
2014 First official language - English 27 40
2014 First official language - French 19 33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 38
2017 First official language - French 68 32
2014 First official language - English 55 40
2014 First official language - French 59 33

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 38
2017 First official language - French 31 32
2014 First official language - English 43 40
2014 First official language - French 24 33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 32
2014 First official language - English 0 40

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 32
2014 First official language - English 20 40

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 38
2017 First official language - French 16 32
2014 First official language - English 25 40

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 38
2017 First official language - French 43 32
2014 First official language - English 48 40
2014 First official language - French 33 33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 38
2017 First official language - French 19 32
2014 First official language - English 33 40
2014 First official language - French 34 33

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 42 32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 65 38
2017 First official language - French 59 32
2014 First official language - English 53 40
2014 First official language - French 69 33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 38
2017 First official language - French 41 32
2014 First official language - English 35 40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 38
2017 First official language - French 21 32
2014 First official language - English 18 40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 38
2017 First official language - French 17 32
2014 First official language - English 20 40

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 38
2017 First official language - French 19 32
2014 First official language - English 22 40
2014 First official language - French 23 33

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 35
2014 First official language - English 21 38

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 35
2017 First official language - French 16 31
2014 First official language - English 14 38
2014 First official language - French 21 33

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 19 31
2014 First official language - English 13 38

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - French 21 31
2014 First official language - English 17 38
2014 First official language - French 22 33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 35
2017 First official language - French 46 31
2014 First official language - English 44 38
2014 First official language - French 40 33

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 35
2017 First official language - French 38 31
2014 First official language - English 48 38
2014 First official language - French 56 33

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 31

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 35
2017 First official language - French 20 31
2014 First official language - English 13 38

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 100 0 38
2017 First official language - French 89 11 32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 14 15 10 13 27 10 39 37 178
2017 First official language - French 8 22 24 5 5 26 10 47 16 170
2014 First official language - English 21 17 19 8 9 21 5 51 24 211
2014 First official language - French 10 16 27 6 5 30 6 41 17 199

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 29 19 6 11 11 0 60 19 177
2017 First official language - French 19 38 18 4 4 16 1 69 10 169
2014 First official language - English 26 29 21 9 6 7 1 61 16 211
2014 First official language - French 18 36 20 4 6 15 1 64 13 199
2011 First official language - English 34 29 15 7 6 8 0 69 15 232
2011 First official language - French 33 34 16 6 4 8 0 73 10 231
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 52 9 6 5 1 4 78 12 178
2017 First official language - French 22 46 14 7 0 4 7 76 8 169
2014 First official language - English 30 45 9 7 2 0 7 81 9 211
2014 First official language - French 17 49 15 6 2 2 8 74 9 198
2011 First official language - English 35 41 9 5 4 0 6 81 10 231
2011 First official language - French 20 48 14 8 2 1 7 74 10 232
2008 First official language - English 24 38 8 11 5 6 8 72 18 214
2008 First official language - French 23 38 17 9 2 1 10 68 13 218

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 23 21 6 6 21 14 49 19 178
2017 First official language - French 9 19 21 4 2 24 20 50 12 170
2014 First official language - English 14 19 20 6 4 22 15 52 16 211
2014 First official language - French 11 17 26 3 5 25 14 44 14 198
2011 First official language - English 12 19 25 4 4 22 14 48 13 232
2011 First official language - French 12 22 26 4 5 21 10 50 13 232

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 26 11 4 2 9 6 80 7 178
2017 First official language - French 43 31 7 2 2 8 6 87 5 170
2014 First official language - English 38 25 16 4 2 8 8 74 7 211
2014 First official language - French 23 44 14 2 3 6 8 77 6 199
2011 First official language - English 38 24 13 3 3 12 7 76 8 232
2011 First official language - French 30 39 13 2 3 7 6 80 6 232
2008 First official language - English 27 32 11 4 2 17 7 78 8 214
2008 First official language - French 26 36 16 4 2 6 10 74 7 218

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 27 15 6 4 13 6 70 12 178
2017 First official language - French 33 33 9 1 2 15 6 84 4 170
2014 First official language - English 32 28 18 4 2 9 7 71 8 211
2014 First official language - French 20 43 16 2 2 9 7 75 5 199
2011 First official language - English 32 29 11 2 4 15 7 77 8 232
2011 First official language - French 24 36 17 3 2 10 7 73 7 232
2008 First official language - English 26 26 14 7 5 13 10 67 15 214
2008 First official language - French 24 37 15 6 2 8 8 72 10 218
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 8 92 178
2017 First official language - French 7 93 170
2014 First official language - English 8 92 211
2014 First official language - French 6 94 200

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 15
2014 First official language - English 54 17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 72 15
2017 First official language - French 100 11
2014 First official language - English 69 17
2014 First official language - French 92 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 17
2014 First official language - French 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 17
2014 First official language - French 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - French 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15
2017 First official language - French 0 11
2014 First official language - French 0 13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - French 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 15
2014 First official language - English 41 17

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 29 17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15
2017 First official language - French 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15
2017 First official language - French 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15
2017 First official language - French 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 15
2017 First official language - French 0 11
2014 First official language - English 0 17
2014 First official language - French 0 13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 17
2014 First official language - French 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 15
2017 First official language - French 72 11
2014 First official language - English 41 17
2014 First official language - French 71 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2017 First official language - French 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2017 First official language - French 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2017 First official language - French 0 11
2014 First official language - English 0 17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11
2014 First official language - English 0 17
2014 First official language - French 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2017 First official language - French 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2014 First official language - French 0 13

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2017 First official language - French 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 13
2017 First official language - French 45 11
2014 First official language - English 30 17
2014 First official language - French 49 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13
2017 First official language - French 0 11
2014 First official language - French 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 13
2014 First official language - English 81 17
2014 First official language - French 36 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 100 0 15
2017 First official language - French 84 16 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 15 17 4 5 34 13 52 16 177
2017 First official language - French 18 17 18 1 4 32 9 60 9 170
2014 First official language - English 17 14 23 4 4 30 8 50 12 211
2014 First official language - French 11 16 22 1 3 42 5 51 8 199

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 28 17 4 5 15 2 68 11 178
2017 First official language - French 23 36 14 3 3 19 3 76 7 168
2014 First official language - English 28 27 23 2 3 14 3 66 6 211
2014 First official language - French 18 33 18 3 2 25 1 69 7 199
2011 First official language - English 36 26 18 4 3 12 0 71 8 232
2011 First official language - French 34 33 15 4 2 12 0 76 7 230
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 28 16 10 8 1 4 64 19 177
2017 First official language - French 33 23 16 9 14 0 5 59 24 170

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 30 22 21 8 1 2 47 30 177
2017 First official language - French 16 22 26 18 16 0 2 38 35 170

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 29 20 13 6 1 4 59 20 176
2017 First official language - French 23 25 24 9 13 1 5 51 23 169

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 23 16 22 18 1 4 41 42 178
2017 First official language - French 14 16 20 21 25 1 3 31 48 170

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 29 10 5 5 3 9 78 11 176
2017 First official language - French 37 24 16 5 5 1 13 70 11 170

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 36 21 10 8 1 2 60 18 175
2017 First official language - French 29 31 16 11 10 1 2 63 21 170

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 31 20 11 9 1 3 58 21 176
2017 First official language - French 28 26 22 11 8 0 5 56 20 169

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 34 21 12 8 1 3 58 21 176
2017 First official language - French 27 26 24 9 9 0 5 56 19 170

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 30 12 12 9 1 3 66 21 176
2017 First official language - French 29 27 23 10 6 1 4 59 17 170

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 25 18 9 6 1 2 66 16 176
2017 First official language - French 32 33 19 9 3 0 4 67 13 170

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 23 18 4 3 0 1 75 7 178
2017 First official language - French 51 23 14 3 4 0 5 78 7 170

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 14 3 5 3 1 5 89 8 178
2017 First official language - French 61 15 6 7 6 0 5 80 14 170

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 32 8 5 1 0 3 85 6 177
2017 First official language - French 47 25 11 8 6 0 3 74 14 170

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 26 10 7 3 1 2 79 11 178
2017 First official language - French 59 17 5 7 6 1 6 81 14 170

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 17 3 3 1 0 31 90 6 178
2017 First official language - French 46 10 7 5 2 0 30 79 10 170

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 19 10 3 1 0 9 85 4 176
2017 First official language - French 64 10 8 5 5 0 8 80 11 170

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 18 8 2 6 1 5 84 8 178
2017 First official language - French 64 13 6 4 5 1 6 84 10 169

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 26 12 4 2 1 4 81 6 178
2017 First official language - French 55 22 13 4 3 0 3 79 8 170

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 31 40 11 5 0 1 44 16 178
2017 First official language - French 12 31 32 19 5 0 1 44 24 170

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 20 39 24 11 1 1 36 24 178
2017 First official language - French 5 20 38 22 13 0 2 36 26 168

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 38 20 8 8 4 0 62 17 177
2017 First official language - French 19 49 19 5 2 6 0 72 8 170

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 35 17 19 8 3 0 55 28 178
2017 First official language - French 15 34 27 16 6 2 1 50 22 169
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 18 82 178
2017 First official language - French 12 88 169
2014 First official language - English 20 80 211
2014 First official language - French 13 87 199

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 74 26 34
2017 First official language - French 89 11 20
2014 First official language - English 84 16 40
2014 First official language - French 90 10 27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 20 4 13 5 0 0 78 18 25
2017 First official language - French 38 50 0 6 6 0 0 88 12 18
2014 First official language - English 53 35 12 0 0 0 0 88 0 33
2014 First official language - French 62 21 4 4 4 4 0 87 9 24
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 16 16 5 5 6 1 55 45 178
2017 First official language - French 42 24 19 5 6 4 1 44 56 170

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 74
2017 First official language - French 24 89

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 74
2017 First official language - French 37 89

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 74
2017 First official language - French 21 89

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 74
2017 First official language - French 40 89

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 74
2017 First official language - French 6 89

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 74
2017 First official language - French 34 89

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 9 58 24 3 3 4 72
2017 First official language - French 12 58 13 6 5 7 88

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 30 18 18 13 0 7 48 33 75
2017 First official language - French 18 33 20 8 11 1 10 57 21 90

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 23 16 10 20 5 22 37 41 74
2017 First official language - French 11 14 17 10 17 1 30 36 39 90
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