2017 Public Service Employee Survey Results for Courts Administration Service by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	43	4	13	3	80	16	119
2017	3 to 10 years in current department or agency	27	44	4	15	10	71	25	106
2017	11 to 20 years in current department or agency	26	45	9	17	3	71	19	73
2017	More than 20 years in current department or agency	31	48	2	15	4	79	19	46
2014	Less than 3 years in current department or agency	29	41	7	18	5	69	23	84
2014	3 to 10 years in current department or agency	21	45	5	18	10	66	28	194
2014	11 to 20 years in current department or agency	24	39	9	22	5	64	28	81
2014	More than 20 years in current department or agency	26	43	8	15	8	69	23	47

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	23	1	1	1	0	2	97	2	119
2017	3 to 10 years in current department or agency	67	24	4	2	3	0	0	91	5	105
2017	11 to 20 years in current department or agency	64	30	1	2	1	1	0	96	3	72
2017	More than 20 years in current department or agency	71	18	4	6	0	0	0	90	6	46
2014	Less than 3 years in current department or agency	66	20	7	5	1	0	1	87	6	84
2014	3 to 10 years in current department or agency	59	31	6	1	2	0	0	90	3	194
2014	11 to 20 years in current department or agency	58	30	7	3	0	1	1	89	3	81
2014	More than 20 years in current department or agency	53	24	10	7	2	2	2	80	10	47

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	27	6	6	0	0	1	88	7	119
2017	3 to 10 years in current department or agency	50	31	10	8	1	0	0	81	9	106
2017	11 to 20 years in current department or agency	43	38	8	6	3	1	0	83	9	73
2017	More than 20 years in current department or agency	60	25	9	4	0	0	2	87	4	46
2014	Less than 3 years in current department or agency	55	18	8	15	2	0	2	75	17	84
2014	3 to 10 years in current department or agency	57	25	6	8	4	0	1	83	11	194
2014	11 to 20 years in current department or agency	55	31	8	5	1	0	0	86	6	81
2014	More than 20 years in current department or agency	46	36	6	8	2	0	2	84	10	47

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	7	12	1	0	80	14	119
2017	3 to 10 years in current department or agency	47	23	11	9	10	0	70	19	106
2017	11 to 20 years in current department or agency	27	56	13	3	0	2	84	3	73
2017	More than 20 years in current department or agency	30	51	2	10	6	0	82	16	46
2014	Less than 3 years in current department or agency	41	37	6	14	1	0	78	16	83
2014	3 to 10 years in current department or agency	45	39	5	6	4	0	85	11	193
2014	11 to 20 years in current department or agency	38	40	3	14	4	0	79	18	81
2014	More than 20 years in current department or agency	35	27	17	16	4	0	62	21	46

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	37	9	13	5	0	73	18	119
2017	3 to 10 years in current department or agency	24	38	12	10	15	1	63	25	106
2017	11 to 20 years in current department or agency	26	37	20	13	4	0	63	17	73
2017	More than 20 years in current department or agency	32	35	11	19	4	0	66	23	46
2014	Less than 3 years in current department or agency	16	30	21	19	13	2	47	32	84
2014	3 to 10 years in current department or agency	18	31	15	22	15	0	49	37	194
2014	11 to 20 years in current department or agency	16	33	22	12	16	0	50	28	80
2014	More than 20 years in current department or agency	20	28	17	22	12	0	48	34	47

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	36	9	6	5	0	0	79	11	119
2017	3 to 10 years in current department or agency	43	35	10	10	3	0	0	77	13	106
2017	11 to 20 years in current department or agency	27	49	14	4	4	1	0	78	8	73
2017	More than 20 years in current department or agency	27	40	20	9	4	0	0	67	13	46
2014	Less than 3 years in current department or agency	45	29	18	5	4	0	0	73	9	84
2014	3 to 10 years in current department or agency	37	38	14	4	6	0	0	76	11	194
2014	11 to 20 years in current department or agency	28	50	11	7	1	1	1	81	8	81
2014	More than 20 years in current department or agency	37	33	18	8	4	0	0	70	12	47

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	39	1	8	3	0	0	88	11	119
2017	3 to 10 years in current department or agency	39	41	8	9	2	1	0	81	11	105
2017	11 to 20 years in current department or agency	35	48	13	3	1	0	0	84	4	72
2017	More than 20 years in current department or agency	39	45	9	5	2	0	0	84	7	46
2014	Less than 3 years in current department or agency	41	36	12	3	7	0	1	78	10	84
2014	3 to 10 years in current department or agency	49	32	8	7	4	0	0	81	12	194
2014	11 to 20 years in current department or agency	30	54	9	4	1	1	0	85	6	81
2014	More than 20 years in current department or agency	38	44	8	4	6	0	0	82	10	47

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	34	5	9	1	0	0	85	10	119
2017	3 to 10 years in current department or agency	35	44	8	6	6	0	1	80	12	106
2017	11 to 20 years in current department or agency	30	51	11	7	2	0	0	81	9	73
2017	More than 20 years in current department or agency	38	49	4	4	5	0	0	87	8	45
2014	Less than 3 years in current department or agency	36	41	17	4	0	2	0	78	4	84
2014	3 to 10 years in current department or agency	33	47	11	7	2	0	0	80	9	194
2014	11 to 20 years in current department or agency	30	40	18	7	4	1	0	71	11	81
2014	More than 20 years in current department or agency	30	40	13	12	4	0	0	70	17	47

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	28	11	9	3	1	0	77	12	119
2017	3 to 10 years in current department or agency	39	33	8	11	8	0	1	73	18	106
2017	11 to 20 years in current department or agency	31	37	21	7	3	0	2	69	10	73
2017	More than 20 years in current department or agency	39	32	11	11	7	0	0	71	18	46
2014	Less than 3 years in current department or agency	33	32	20	6	2	5	2	70	8	84
2014	3 to 10 years in current department or agency	28	33	20	12	7	0	0	61	19	194
2014	11 to 20 years in current department or agency	26	28	27	7	10	1	1	55	17	81
2014	More than 20 years in current department or agency	30	30	19	8	8	0	5	64	16	47

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	14	14	12	15	2	22	46	36	119
2017	3 to 10 years in current department or agency	40	29	9	11	8	1	3	71	19	106
2017	11 to 20 years in current department or agency	30	30	10	9	9	2	10	68	20	73
2017	More than 20 years in current department or agency	36	27	14	2	7	0	14	73	10	46
2014	Less than 3 years in current department or agency	20	14	14	9	18	4	21	45	35	84
2014	3 to 10 years in current department or agency	31	22	11	12	8	1	15	63	24	193
2014	11 to 20 years in current department or agency	24	29	9	14	8	1	15	63	26	80
2014	More than 20 years in current department or agency	24	26	10	7	10	2	21	65	22	47

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	46	10	5	4	81	9	119
2017	3 to 10 years in current department or agency	29	48	12	6	5	78	11	106
2017	11 to 20 years in current department or agency	26	53	16	3	3	79	5	72
2017	More than 20 years in current department or agency	23	58	10	4	4	81	9	46
2014	Less than 3 years in current department or agency	32	39	20	6	3	71	10	84
2014	3 to 10 years in current department or agency	24	46	17	10	4	70	13	194
2014	11 to 20 years in current department or agency	30	42	11	8	9	72	17	81
2014	More than 20 years in current department or agency	26	52	6	14	2	78	16	47

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	33	17	10	3	1	0	70	13	119
2017	3 to 10 years in current department or agency	26	36	13	16	9	0	0	62	24	106
2017	11 to 20 years in current department or agency	17	40	22	12	9	0	0	57	21	73
2017	More than 20 years in current department or agency	22	36	21	9	12	0	0	58	21	46
2014	Less than 3 years in current department or agency	26	39	19	10	6	0	0	65	16	83
2014	3 to 10 years in current department or agency	21	36	13	17	13	0	0	57	31	194
2014	11 to 20 years in current department or agency	18	35	15	15	16	0	0	53	31	81
2014	More than 20 years in current department or agency	26	31	13	18	10	0	2	58	28	47

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	42	13	5	3	0	79	8	119
2017	3 to 10 years in current department or agency	28	43	14	8	7	0	71	15	106
2017	11 to 20 years in current department or agency	30	41	18	8	1	1	72	9	73
2017	More than 20 years in current department or agency	32	38	21	9	0	0	69	9	46

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	32	6	5	2	0	1	87	7	119
2017	3 to 10 years in current department or agency	40	44	9	4	3	0	0	84	7	106
2017	11 to 20 years in current department or agency	38	50	8	3	1	0	0	88	4	73
2017	More than 20 years in current department or agency	37	51	10	2	0	0	0	87	2	46
2014	Less than 3 years in current department or agency	42	35	19	3	0	0	1	78	3	84
2014	3 to 10 years in current department or agency	40	38	12	5	4	1	0	79	8	194
2014	11 to 20 years in current department or agency	38	29	15	13	5	0	0	67	19	81
2014	More than 20 years in current department or agency	33	53	4	8	0	0	2	88	8	47

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	31	14	8	5	73	13	119
2017	3 to 10 years in current department or agency	29	38	12	9	12	67	21	106
2017	11 to 20 years in current department or agency	21	40	23	6	10	61	16	73
2017	More than 20 years in current department or agency	23	38	12	20	7	61	27	46

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	33	6	2	3	0	89	5	119
2017	3 to 10 years in current department or agency	62	26	7	2	3	0	88	5	105
2017	11 to 20 years in current department or agency	56	34	7	1	1	0	90	3	73
2017	More than 20 years in current department or agency	51	47	0	2	0	0	98	2	46
2014	Less than 3 years in current department or agency	63	23	10	1	2	0	87	3	84
2014	3 to 10 years in current department or agency	63	30	5	3	0	0	92	3	194
2014	11 to 20 years in current department or agency	60	24	13	2	1	1	85	3	81
2014	More than 20 years in current department or agency	63	35	0	0	2	0	98	2	47

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	35	13	8	6	2	72	15	119
2017	3 to 10 years in current department or agency	31	36	13	12	8	0	67	20	105
2017	11 to 20 years in current department or agency	20	45	21	8	7	0	65	15	73
2017	More than 20 years in current department or agency	25	49	15	8	2	0	74	11	46
2014	Less than 3 years in current department or agency	18	39	21	12	6	4	60	19	84
2014	3 to 10 years in current department or agency	20	32	19	14	15	0	52	29	194
2014	11 to 20 years in current department or agency	11	35	22	21	11	0	46	32	81
2014	More than 20 years in current department or agency	20	52	12	6	10	0	72	16	47

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	33	14	6	7	2	1	72	14	119
2017	3 to 10 years in current department or agency	33	34	11	13	8	0	0	68	21	105
2017	11 to 20 years in current department or agency	30	32	17	15	6	0	0	62	21	73
2017	More than 20 years in current department or agency	38	30	15	13	5	0	0	68	17	46
2014	Less than 3 years in current department or agency	28	36	17	12	4	3	1	66	16	84
2014	3 to 10 years in current department or agency	29	30	19	11	11	0	1	59	21	194
2014	11 to 20 years in current department or agency	20	27	20	23	11	0	0	47	34	81
2014	More than 20 years in current department or agency	25	49	12	2	12	0	0	75	14	47

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	39	11	4	6	1	2	79	10	119
2017	3 to 10 years in current department or agency	34	34	14	12	6	0	0	68	18	105
2017	11 to 20 years in current department or agency	25	42	19	11	3	0	0	67	14	73
2017	More than 20 years in current department or agency	31	41	19	6	2	0	0	72	9	46
2014	Less than 3 years in current department or agency	29	36	19	13	2	0	0	66	15	84
2014	3 to 10 years in current department or agency	23	38	17	14	9	0	0	60	23	194
2014	11 to 20 years in current department or agency	23	33	18	15	10	0	1	56	25	81
2014	More than 20 years in current department or agency	22	29	27	10	12	0	0	52	22	47

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	44	7	6	2	0	86	7	118
2017	3 to 10 years in current department or agency	41	43	7	4	4	0	85	8	105
2017	11 to 20 years in current department or agency	43	41	8	4	3	1	85	7	73
2017	More than 20 years in current department or agency	33	52	12	0	2	0	86	2	46
2014	Less than 3 years in current department or agency	42	34	12	12	0	0	76	12	84
2014	3 to 10 years in current department or agency	34	48	9	7	3	0	81	10	194
2014	11 to 20 years in current department or agency	34	45	10	4	5	1	80	10	81
2014	More than 20 years in current department or agency	37	41	14	5	2	0	78	8	47

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	34	20	7	4	1	2	69	11	119
2017	3 to 10 years in current department or agency	34	44	12	4	4	0	2	79	8	106
2017	11 to 20 years in current department or agency	43	29	17	5	5	0	0	72	11	73
2017	More than 20 years in current department or agency	43	34	11	9	4	0	0	77	12	46
2014	Less than 3 years in current department or agency	40	28	15	12	5	0	0	68	17	84
2014	3 to 10 years in current department or agency	38	30	21	5	6	0	0	68	11	193
2014	11 to 20 years in current department or agency	30	45	14	3	7	0	1	75	10	81
2014	More than 20 years in current department or agency	38	26	25	9	2	0	0	64	11	47

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	14	28	27	16	3	5	47	23	119
2017	3 to 10 years in current department or agency	15	17	32	18	12	1	4	32	34	106
2017	11 to 20 years in current department or agency	10	19	39	20	3	1	7	25	32	71
2017	More than 20 years in current department or agency	18	28	37	11	5	0	2	16	46	46
2014	Less than 3 years in current department or agency	10	16	27	20	20	3	2	43	28	84
2014	3 to 10 years in current department or agency	13	21	36	16	8	1	6	25	36	194
2014	11 to 20 years in current department or agency	10	25	42	12	4	1	6	17	38	81
2014	More than 20 years in current department or agency	11	28	29	19	10	0	2	30	40	47

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	12	23	16	21	9	9	45	26	119
2017	3 to 10 years in current department or agency	16	20	23	19	16	1	6	38	38	106
2017	11 to 20 years in current department or agency	4	22	39	28	3	0	4	32	27	72
2017	More than 20 years in current department or agency	14	30	38	14	2	2	0	17	45	45
2014	Less than 3 years in current department or agency	15	15	16	25	21	4	4	50	33	84
2014	3 to 10 years in current department or agency	14	19	29	19	6	6	6	29	38	193
2014	11 to 20 years in current department or agency	12	21	31	19	6	4	7	28	37	81
2014	More than 20 years in current department or agency	8	31	32	6	14	0	9	22	43	47

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	9	16	20	29	3	15	60	20	119
2017	3 to 10 years in current department or agency	10	22	23	25	14	1	6	42	34	106
2017	11 to 20 years in current department or agency	4	17	42	19	6	2	10	28	24	71
2017	More than 20 years in current department or agency	9	46	23	23	0	0	0	23	54	45
2014	Less than 3 years in current department or agency	17	9	18	23	20	7	6	49	30	84
2014	3 to 10 years in current department or agency	16	18	25	22	8	4	7	33	38	194
2014	11 to 20 years in current department or agency	13	27	22	19	8	1	11	30	45	80
2014	More than 20 years in current department or agency	14	37	20	11	14	2	2	27	53	47

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	7	25	25	28	2	10	60	12	118
2017	3 to 10 years in current department or agency	12	8	24	36	15	0	5	54	21	106
2017	11 to 20 years in current department or agency	0	13	40	31	10	0	6	44	14	70
2017	More than 20 years in current department or agency	13	17	40	23	7	0	0	30	30	45
2014	Less than 3 years in current department or agency	15	4	21	31	20	4	3	55	21	84
2014	3 to 10 years in current department or agency	8	16	28	30	15	1	3	46	25	193
2014	11 to 20 years in current department or agency	6	18	28	30	8	2	7	42	26	79
2014	More than 20 years in current department or agency	6	18	30	30	14	0	2	45	24	46

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	23	20	11	20	5	9	36	41	119
2017	3 to 10 years in current department or agency	27	21	27	9	13	0	3	22	50	106
2017	11 to 20 years in current department or agency	15	38	30	14	0	0	3	14	55	71
2017	More than 20 years in current department or agency	25	42	19	10	4	0	0	14	68	45
2014	Less than 3 years in current department or agency	19	18	20	16	17	3	6	36	41	84
2014	3 to 10 years in current department or agency	28	24	24	10	5	1	7	16	57	193
2014	11 to 20 years in current department or agency	26	28	15	22	5	0	4	28	56	81
2014	More than 20 years in current department or agency	24	31	20	13	12	0	0	26	55	47

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	16	22	9	20	9	10	36	37	117
2017	3 to 10 years in current department or agency	17	15	26	17	17	3	5	37	35	105
2017	11 to 20 years in current department or agency	10	22	33	24	6	2	4	31	34	72
2017	More than 20 years in current department or agency	26	23	27	20	5	0	0	24	49	45
2014	Less than 3 years in current department or agency	16	22	17	5	18	6	17	30	48	84
2014	3 to 10 years in current department or agency	12	18	26	26	9	3	7	39	33	193
2014	11 to 20 years in current department or agency	9	12	34	24	8	1	13	36	24	81
2014	More than 20 years in current department or agency	4	28	22	19	16	2	9	40	35	47

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	7	25	14	28	8	9	51	19	118
2017	3 to 10 years in current department or agency	18	17	26	23	13	1	3	36	37	106
2017	11 to 20 years in current department or agency	7	21	39	18	7	2	7	27	30	72
2017	More than 20 years in current department or agency	13	38	26	19	4	0	0	23	51	45
2014	Less than 3 years in current department or agency	9	22	20	17	15	9	8	39	38	84
2014	3 to 10 years in current department or agency	15	22	32	14	7	3	7	23	42	193
2014	11 to 20 years in current department or agency	15	18	30	19	7	1	9	30	37	81
2014	More than 20 years in current department or agency	8	29	32	10	8	6	7	21	43	47

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	24	4	8	2	0	2	86	10	119
2017	3 to 10 years in current department or agency	59	26	8	4	1	1	1	86	5	106
2017	11 to 20 years in current department or agency	55	23	14	1	2	0	4	82	4	72
2017	More than 20 years in current department or agency	67	24	6	2	0	0	2	92	2	46
2014	Less than 3 years in current department or agency	54	24	5	10	2	0	5	82	13	84
2014	3 to 10 years in current department or agency	62	22	5	7	2	0	1	85	10	194
2014	11 to 20 years in current department or agency	56	26	7	5	0	0	6	88	5	80
2014	More than 20 years in current department or agency	55	21	10	4	6	0	4	79	11	47

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	26	14	10	7	10	10	61	21	119
2017	3 to 10 years in current department or agency	17	34	20	16	11	2	1	52	27	106
2017	11 to 20 years in current department or agency	10	27	26	20	10	0	8	40	32	72
2017	More than 20 years in current department or agency	29	30	19	6	12	2	2	61	19	45
2014	Less than 3 years in current department or agency	25	29	19	6	8	7	5	62	16	84
2014	3 to 10 years in current department or agency	19	28	19	12	16	3	2	50	29	194
2014	11 to 20 years in current department or agency	17	24	25	19	11	0	5	43	31	80
2014	More than 20 years in current department or agency	26	24	22	8	12	4	4	54	22	47

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	39	5	5	2	1	0	87	8	119
2017	3 to 10 years in current department or agency	34	37	9	10	11	0	0	70	21	106
2017	11 to 20 years in current department or agency	31	31	17	9	11	0	2	63	20	72
2017	More than 20 years in current department or agency	39	28	17	9	4	0	2	68	14	45
2014	Less than 3 years in current department or agency	45	30	5	8	7	4	1	79	16	84
2014	3 to 10 years in current department or agency	35	31	9	12	11	1	0	68	23	194
2014	11 to 20 years in current department or agency	25	35	9	10	14	3	3	64	26	81
2014	More than 20 years in current department or agency	41	27	10	2	16	4	0	71	19	47

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	33	6	4	8	1	1	81	12	119
2017	3 to 10 years in current department or agency	21	35	14	16	11	1	2	58	28	106
2017	11 to 20 years in current department or agency	21	37	18	11	11	0	2	59	23	72
2017	More than 20 years in current department or agency	22	40	11	13	7	2	4	66	22	46
2014	Less than 3 years in current department or agency	33	33	15	12	1	4	2	71	14	84
2014	3 to 10 years in current department or agency	27	32	16	15	8	1	2	60	23	194
2014	11 to 20 years in current department or agency	19	31	21	17	9	0	3	52	27	80
2014	More than 20 years in current department or agency	33	29	14	13	6	0	4	65	21	47

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	28	11	6	3	15	1	76	11	119
2017	3 to 10 years in current department or agency	25	33	9	11	13	7	2	63	26	106
2017	11 to 20 years in current department or agency	19	36	14	11	14	4	3	59	26	72
2017	More than 20 years in current department or agency	24	29	16	16	2	9	4	60	22	46
2014	Less than 3 years in current department or agency	35	23	11	9	2	14	5	72	14	84
2014	3 to 10 years in current department or agency	26	28	16	11	12	6	2	58	24	194
2014	11 to 20 years in current department or agency	19	29	17	15	11	7	3	53	29	80
2014	More than 20 years in current department or agency	27	30	12	12	10	4	4	63	24	47

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	16	12	11	12	32	5	44	37	119
2017	3 to 10 years in current department or agency	7	22	16	28	19	8	1	31	51	106
2017	11 to 20 years in current department or agency	4	20	18	30	17	6	6	27	53	72
2017	More than 20 years in current department or agency	15	19	20	9	19	14	4	42	34	46
2014	Less than 3 years in current department or agency	17	16	17	13	12	20	4	43	34	84
2014	3 to 10 years in current department or agency	11	18	16	21	23	8	4	33	50	194
2014	11 to 20 years in current department or agency	11	18	23	18	22	5	4	32	43	79
2014	More than 20 years in current department or agency	23	19	14	14	16	12	2	49	35	47

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	40	6	6	3	1	0	85	9	119
2017	3 to 10 years in current department or agency	28	46	10	8	6	1	0	75	15	106
2017	11 to 20 years in current department or agency	27	48	9	9	4	2	2	77	13	73
2017	More than 20 years in current department or agency	34	43	13	7	2	0	2	78	9	46
2014	Less than 3 years in current department or agency	40	42	8	7	3	0	0	82	10	84
2014	3 to 10 years in current department or agency	33	38	14	9	6	0	0	71	14	194
2014	11 to 20 years in current department or agency	28	42	12	11	7	0	0	70	18	80
2014	More than 20 years in current department or agency	33	35	16	8	8	0	0	68	16	47

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	36	11	5	7	2	2	76	12	118
2017	3 to 10 years in current department or agency	43	31	7	11	7	0	2	75	18	106
2017	11 to 20 years in current department or agency	30	33	22	10	3	0	2	65	13	73
2017	More than 20 years in current department or agency	33	34	13	15	4	0	0	68	20	46
2014	Less than 3 years in current department or agency	36	36	13	9	4	0	2	74	13	84
2014	3 to 10 years in current department or agency	25	35	14	17	9	0	1	60	26	194
2014	11 to 20 years in current department or agency	23	34	15	12	13	0	3	59	25	81
2014	More than 20 years in current department or agency	38	31	19	0	12	0	0	69	12	47

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	25	8	1	6	5	2	84	7	118
2017	3 to 10 years in current department or agency	48	25	9	8	7	1	2	75	16	106
2017	11 to 20 years in current department or agency	38	27	18	12	4	0	0	66	16	73
2017	More than 20 years in current department or agency	35	35	21	5	4	0	0	70	9	46
2014	Less than 3 years in current department or agency	46	30	12	6	3	2	3	79	9	84
2014	3 to 10 years in current department or agency	27	33	14	12	8	2	4	64	21	194
2014	11 to 20 years in current department or agency	25	38	16	11	10	0	0	63	21	81
2014	More than 20 years in current department or agency	38	38	14	0	8	2	0	78	8	47

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	24	9	4	3	1	1	84	8	118
2017	3 to 10 years in current department or agency	50	24	8	7	9	0	2	75	16	105
2017	11 to 20 years in current department or agency	36	37	14	8	6	0	0	72	14	73
2017	More than 20 years in current department or agency	29	38	25	9	0	0	0	67	9	46
2014	Less than 3 years in current department or agency	36	36	12	9	4	0	4	75	13	84
2014	3 to 10 years in current department or agency	27	37	11	16	8	0	2	65	24	194
2014	11 to 20 years in current department or agency	24	35	19	10	13	0	0	58	23	79
2014	More than 20 years in current department or agency	40	26	19	4	10	0	0	67	14	47

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	79	14	2	3	2	1	94	4	118
2017	3 to 10 years in current department or agency	82	12	3	1	0	2	96	1	106
2017	11 to 20 years in current department or agency	82	14	1	0	1	2	97	1	73
2017	More than 20 years in current department or agency	78	10	8	2	0	2	90	2	46
2014	Less than 3 years in current department or agency	76	14	7	3	0	0	90	3	84
2014	3 to 10 years in current department or agency	71	21	3	0	3	1	93	4	194
2014	11 to 20 years in current department or agency	77	13	6	0	3	1	92	3	81
2014	More than 20 years in current department or agency	74	16	4	2	2	2	92	4	47

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	20	10	9	8	2	4	71	18	119
2017	3 to 10 years in current department or agency	50	22	7	7	9	3	2	76	17	106
2017	11 to 20 years in current department or agency	45	27	9	5	4	4	6	80	11	72
2017	More than 20 years in current department or agency	41	15	19	7	4	2	11	65	13	46
2014	Less than 3 years in current department or agency	38	19	16	7	2	12	5	70	12	84
2014	3 to 10 years in current department or agency	35	23	13	7	9	4	8	67	18	194
2014	11 to 20 years in current department or agency	31	27	14	7	11	4	5	65	20	81
2014	More than 20 years in current department or agency	40	25	18	4	4	5	4	72	9	47

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	23	5	10	5	2	0	80	14	119
2017	3 to 10 years in current department or agency	58	17	5	8	10	0	2	76	19	106
2017	11 to 20 years in current department or agency	52	30	7	7	4	0	0	82	11	72
2017	More than 20 years in current department or agency	45	26	21	7	2	0	0	70	9	46

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	23	11	2	2	4	0	84	4	118
2017	3 to 10 years in current department or agency	57	20	6	5	9	0	2	79	15	106
2017	11 to 20 years in current department or agency	46	28	17	4	4	0	0	74	9	72
2017	More than 20 years in current department or agency	45	24	24	0	2	5	0	72	3	46

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	28	8	4	7	2	0	82	11	119
2017	3 to 10 years in current department or agency	56	25	1	8	8	0	2	83	16	106
2017	11 to 20 years in current department or agency	45	31	13	6	6	0	0	76	11	72
2017	More than 20 years in current department or agency	43	35	17	5	0	0	0	78	5	46
2014	Less than 3 years in current department or agency	38	41	13	3	3	1	0	80	7	84
2014	3 to 10 years in current department or agency	35	30	13	12	8	0	1	66	20	194
2014	11 to 20 years in current department or agency	36	23	22	10	8	0	1	60	18	81
2014	More than 20 years in current department or agency	44	30	12	10	4	0	0	74	14	47

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	34	5	0	7	8	4	87	8	21
2017	3 to 10 years in current department or agency	29	43	15	4	0	5	4	79	5	22
2017	11 to 20 years in current department or agency	27	43	14	5	5	0	7	75	10	19
2017	More than 20 years in current department or agency	14	72	5	5	5	0	0	86	9	20
2014	Less than 3 years in current department or agency	26	41	28	0	0	0	6	71	0	15
2014	3 to 10 years in current department or agency	35	31	11	7	8	7	0	72	16	38
2014	11 to 20 years in current department or agency	20	26	4	24	6	0	20	57	38	18
2014	More than 20 years in current department or agency	25	55	13	4	3	0	0	80	7	22

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	33	7	6	3	10	1	82	10	119
2017	3 to 10 years in current department or agency	25	29	22	12	8	5	0	56	21	106
2017	11 to 20 years in current department or agency	13	45	18	11	6	6	2	63	18	72
2017	More than 20 years in current department or agency	19	33	28	9	9	0	2	53	18	46
2014	Less than 3 years in current department or agency	31	33	14	8	2	12	1	73	11	84
2014	3 to 10 years in current department or agency	20	31	20	12	9	9	0	56	23	193
2014	11 to 20 years in current department or agency	14	31	25	16	6	8	0	49	24	81
2014	More than 20 years in current department or agency	12	41	22	8	6	11	0	60	16	47

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	28	12	5	6	7	2	75	12	119
2017	3 to 10 years in current department or agency	19	26	21	21	13	1	0	45	34	106
2017	11 to 20 years in current department or agency	9	30	34	14	13	0	0	40	27	71
2017	More than 20 years in current department or agency	14	32	16	25	12	0	2	47	37	46
2014	Less than 3 years in current department or agency	31	35	8	15	3	6	1	71	20	84
2014	3 to 10 years in current department or agency	13	28	27	14	15	2	0	43	30	193
2014	11 to 20 years in current department or agency	9	25	34	18	13	0	1	35	31	81
2014	More than 20 years in current department or agency	10	33	29	18	8	2	0	44	27	47

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	26	17	8	5	14	1	65	16	119
2017	3 to 10 years in current department or agency	11	30	19	21	17	3	0	43	38	106
2017	11 to 20 years in current department or agency	7	24	31	15	18	6	0	33	34	72
2017	More than 20 years in current department or agency	11	21	25	22	14	4	2	35	38	46
2014	Less than 3 years in current department or agency	24	29	15	14	8	8	1	59	24	84
2014	3 to 10 years in current department or agency	7	22	31	20	16	4	0	30	37	193
2014	11 to 20 years in current department or agency	9	18	23	22	18	10	0	30	44	81
2014	More than 20 years in current department or agency	8	18	37	25	10	3	0	27	35	47

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	32	8	9	6	14	2	73	18	119
2017	3 to 10 years in current department or agency	23	20	25	14	16	2	0	44	30	106
2017	11 to 20 years in current department or agency	8	31	25	15	15	6	0	41	32	72
2017	More than 20 years in current department or agency	14	30	16	15	21	2	2	45	37	46
2014	Less than 3 years in current department or agency	26	29	11	17	7	10	1	61	26	84
2014	3 to 10 years in current department or agency	10	28	28	13	15	7	0	40	30	193
2014	11 to 20 years in current department or agency	13	23	32	13	14	5	0	38	29	81
2014	More than 20 years in current department or agency	10	42	26	15	6	2	0	53	21	46

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	32	16	9	7	11	1	63	19	119
2017	3 to 10 years in current department or agency	19	25	17	18	21	0	0	44	39	106
2017	11 to 20 years in current department or agency	9	33	18	17	19	3	0	44	38	72
2017	More than 20 years in current department or agency	6	24	22	22	21	3	2	32	45	45
2014	Less than 3 years in current department or agency	22	25	19	23	5	5	1	50	30	84
2014	3 to 10 years in current department or agency	8	32	19	20	18	2	0	41	40	193
2014	11 to 20 years in current department or agency	7	28	30	11	20	5	0	36	32	81
2014	More than 20 years in current department or agency	13	24	30	18	16	0	0	37	34	46

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	38	14	8	2	4	1	74	11	119
2017	3 to 10 years in current department or agency	26	34	18	14	9	0	0	60	23	106
2017	11 to 20 years in current department or agency	16	47	24	4	5	3	0	65	10	72
2017	More than 20 years in current department or agency	23	37	14	19	5	0	2	61	24	46
2014	Less than 3 years in current department or agency	27	42	23	1	1	5	1	73	2	84
2014	3 to 10 years in current department or agency	16	39	26	8	9	1	1	56	18	194
2014	11 to 20 years in current department or agency	15	37	27	10	10	1	0	53	20	80
2014	More than 20 years in current department or agency	22	22	39	16	1	0	0	44	18	47

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	30	11	4	3	3	0	82	7	117
2017	3 to 10 years in current department or agency	37	36	18	3	1	4	0	76	5	106
2017	11 to 20 years in current department or agency	32	37	12	5	6	9	0	75	11	70
2017	More than 20 years in current department or agency	26	55	12	2	2	0	2	82	5	46
2014	Less than 3 years in current department or agency	33	39	11	4	3	7	3	80	8	84
2014	3 to 10 years in current department or agency	27	45	13	3	1	8	2	81	5	194
2014	11 to 20 years in current department or agency	32	42	13	4	5	5	0	77	9	81
2014	More than 20 years in current department or agency	29	48	14	8	0	0	0	77	8	47

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	29	9	10	1	6	1	79	12	119
2017	3 to 10 years in current department or agency	36	37	12	6	4	5	0	77	11	106
2017	11 to 20 years in current department or agency	31	33	16	11	6	3	2	67	17	70
2017	More than 20 years in current department or agency	25	42	18	7	5	2	2	69	12	46
2014	Less than 3 years in current department or agency	35	39	13	9	1	2	0	76	10	83
2014	3 to 10 years in current department or agency	29	36	18	7	5	4	2	69	12	194
2014	11 to 20 years in current department or agency	23	31	20	7	13	5	0	57	22	81
2014	More than 20 years in current department or agency	37	25	17	10	0	10	0	70	12	47

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	22	21	8	10	9	1	57	21	119
2017	3 to 10 years in current department or agency	21	28	28	12	7	5	0	51	20	106
2017	11 to 20 years in current department or agency	17	34	24	9	8	6	2	56	18	72
2017	More than 20 years in current department or agency	9	36	28	10	8	7	2	49	20	45
2014	Less than 3 years in current department or agency	27	25	21	8	7	9	3	59	17	84
2014	3 to 10 years in current department or agency	17	32	24	10	11	5	2	52	23	194
2014	11 to 20 years in current department or agency	18	22	28	17	10	5	0	42	28	81
2014	More than 20 years in current department or agency	14	30	30	14	6	6	0	46	21	47

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	26	8	9	7	25	6	65	23	119
2017	3 to 10 years in current department or agency	17	19	15	19	14	14	2	43	40	106
2017	11 to 20 years in current department or agency	9	20	30	13	18	9	1	33	34	72
2017	More than 20 years in current department or agency	9	21	32	11	11	11	4	35	27	46
2014	Less than 3 years in current department or agency	21	20	17	12	12	14	5	50	29	84
2014	3 to 10 years in current department or agency	18	19	19	18	12	11	3	42	35	194
2014	11 to 20 years in current department or agency	9	19	31	17	20	4	1	29	38	81
2014	More than 20 years in current department or agency	15	17	24	10	22	9	2	37	36	47

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	23	8	2	1	2	4	89	3	119
2017	3 to 10 years in current department or agency	53	32	9	2	2	2	0	87	4	106
2017	11 to 20 years in current department or agency	50	35	7	3	1	1	3	89	4	72
2017	More than 20 years in current department or agency	57	34	8	0	0	0	2	92	0	46
2014	Less than 3 years in current department or agency	48	21	19	3	1	5	3	75	5	84
2014	3 to 10 years in current department or agency	54	26	9	6	3	1	2	82	9	194
2014	11 to 20 years in current department or agency	48	33	11	3	1	2	1	84	5	81
2014	More than 20 years in current department or agency	41	38	8	4	4	2	2	83	8	47

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	22	2	4	0	4	1	93	4	118
2017	3 to 10 years in current department or agency	66	25	4	2	2	2	0	92	4	106
2017	11 to 20 years in current department or agency	72	21	4	1	0	1	0	94	1	72
2017	More than 20 years in current department or agency	66	28	2	0	2	0	2	96	2	46
2014	Less than 3 years in current department or agency	51	18	15	7	1	6	1	75	9	84
2014	3 to 10 years in current department or agency	60	22	9	3	1	2	2	86	5	194
2014	11 to 20 years in current department or agency	50	33	7	1	2	5	2	89	4	79
2014	More than 20 years in current department or agency	41	36	4	6	4	7	2	84	11	47

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	26	16	12	7	7	0	62	21	119
2017	3 to 10 years in current department or agency	19	27	21	15	16	2	0	47	32	105
2017	11 to 20 years in current department or agency	12	26	32	13	15	3	0	39	29	72
2017	More than 20 years in current department or agency	18	28	30	11	11	0	2	47	23	46
2014	Less than 3 years in current department or agency	16	15	15	22	17	11	3	37	46	84
2014	3 to 10 years in current department or agency	9	19	20	23	27	1	1	28	51	194
2014	11 to 20 years in current department or agency	12	7	26	17	33	4	0	20	52	80
2014	More than 20 years in current department or agency	6	12	42	22	16	2	0	18	39	47

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	18	17	12	20	5	12	42	38	119
2017	3 to 10 years in current department or agency	12	16	13	27	25	4	3	30	56	106
2017	11 to 20 years in current department or agency	7	26	21	17	22	4	3	35	42	72
2017	More than 20 years in current department or agency	11	15	27	16	18	0	13	30	39	46
2014	Less than 3 years in current department or agency	14	15	11	16	23	8	12	37	49	84
2014	3 to 10 years in current department or agency	10	14	19	18	35	1	4	25	55	194
2014	11 to 20 years in current department or agency	9	14	15	14	44	2	2	24	60	80
2014	More than 20 years in current department or agency	6	8	36	24	18	4	4	15	46	47

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	29	18	7	5	15	0	65	15	118
2017	3 to 10 years in current department or agency	14	37	21	12	12	3	0	53	25	106
2017	11 to 20 years in current department or agency	12	36	25	14	7	6	0	51	23	72
2017	More than 20 years in current department or agency	10	41	28	6	12	2	2	52	19	46

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	31	13	4	3	10	0	79	7	119
2017	3 to 10 years in current department or agency	36	35	15	3	4	7	0	76	7	106
2017	11 to 20 years in current department or agency	25	42	19	4	6	4	0	70	10	72
2017	More than 20 years in current department or agency	33	39	21	0	2	2	2	76	2	46
2014	Less than 3 years in current department or agency	43	33	10	1	1	6	6	86	3	84
2014	3 to 10 years in current department or agency	33	39	17	4	2	5	0	75	6	194
2014	11 to 20 years in current department or agency	29	32	22	5	11	0	0	61	16	81
2014	More than 20 years in current department or agency	30	45	12	4	6	3	0	77	10	47

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	40	8	6	3	3	0	84	8	119
2017	3 to 10 years in current department or agency	29	45	13	3	6	4	0	77	9	106
2017	11 to 20 years in current department or agency	17	46	18	7	6	7	0	67	14	72
2017	More than 20 years in current department or agency	30	44	14	5	5	0	2	75	10	45
2014	Less than 3 years in current department or agency	43	41	9	3	1	1	1	86	5	84
2014	3 to 10 years in current department or agency	33	41	17	7	1	0	0	75	9	194
2014	11 to 20 years in current department or agency	26	35	19	8	9	3	0	63	18	81
2014	More than 20 years in current department or agency	27	47	8	12	3	2	0	76	16	47

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	32	5	2	2	0	0	91	4	118
2017	3 to 10 years in current department or agency	43	36	8	9	4	0	0	79	14	106
2017	11 to 20 years in current department or agency	32	43	14	4	5	2	0	77	9	72
2017	More than 20 years in current department or agency	31	48	15	2	2	0	2	80	5	46
2014	Less than 3 years in current department or agency	59	29	7	3	2	0	0	88	6	84
2014	3 to 10 years in current department or agency	40	40	12	4	4	0	0	80	7	193
2014	11 to 20 years in current department or agency	28	39	17	10	7	0	0	66	17	81
2014	More than 20 years in current department or agency	29	47	10	8	4	2	0	77	12	47

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	35	14	6	7	2	0	73	13	118
2017	3 to 10 years in current department or agency	22	29	26	12	9	2	0	52	22	106
2017	11 to 20 years in current department or agency	20	25	32	13	10	2	0	45	23	72
2017	More than 20 years in current department or agency	11	24	30	24	7	2	2	37	33	46
2014	Less than 3 years in current department or agency	31	27	23	10	8	0	1	59	18	84
2014	3 to 10 years in current department or agency	18	35	25	10	12	0	0	53	22	194
2014	11 to 20 years in current department or agency	17	24	31	14	13	1	0	42	27	81
2014	More than 20 years in current department or agency	20	34	24	12	8	2	0	55	21	47

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	37	11	6	5	1	0	77	11	119
2017	3 to 10 years in current department or agency	23	35	20	10	11	1	0	58	21	106
2017	11 to 20 years in current department or agency	21	34	25	12	7	0	1	56	19	72
2017	More than 20 years in current department or agency	16	34	25	20	2	0	2	51	23	46
2014	Less than 3 years in current department or agency	31	32	21	8	7	0	1	64	15	83
2014	3 to 10 years in current department or agency	18	37	20	12	11	1	0	56	23	194
2014	11 to 20 years in current department or agency	16	39	22	9	13	0	0	55	23	81
2014	More than 20 years in current department or agency	20	34	24	12	8	2	0	55	21	47

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	20	20	11	7	7	8	55	21	119
2017	3 to 10 years in current department or agency	20	27	17	15	15	5	1	50	32	106
2017	11 to 20 years in current department or agency	26	28	22	7	10	6	0	58	18	72
2017	More than 20 years in current department or agency	22	25	21	23	0	2	7	52	25	46
2014	Less than 3 years in current department or agency	29	20	16	14	13	2	6	53	30	84
2014	3 to 10 years in current department or agency	22	21	20	18	16	3	0	45	34	194
2014	11 to 20 years in current department or agency	22	25	23	8	15	6	1	50	25	81
2014	More than 20 years in current department or agency	20	24	25	14	4	13	0	50	21	47

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	49	22	30	119
2017	3 to 10 years in current department or agency	30	31	39	106
2017	11 to 20 years in current department or agency	23	39	38	73
2017	More than 20 years in current department or agency	35	36	29	46
2014	Less than 3 years in current department or agency	49	20	30	84
2014	3 to 10 years in current department or agency	32	33	34	194
2014	11 to 20 years in current department or agency	24	43	33	81
2014	More than 20 years in current department or agency	23	38	39	47

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	4	12	32	2	46	5	54
2017	3 to 10 years in current department or agency	3	14	69	4	7	3	31
2017	11 to 20 years in current department or agency	36	5	53	0	0	6	17
2017	More than 20 years in current department or agency	81	0	19	0	0	0	16
2014	Less than 3 years in current department or agency	2	7	45	11	9999	35	41
2014	3 to 10 years in current department or agency	13	16	56	8	9999	7	65
2014	11 to 20 years in current department or agency	38	11	37	9	9999	5	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	13	87	117
2017	3 to 10 years in current department or agency	24	76	106
2017	11 to 20 years in current department or agency	24	76	72
2017	More than 20 years in current department or agency	27	73	46
2014	Less than 3 years in current department or agency	19	81	84
2014	3 to 10 years in current department or agency	20	80	194
2014	11 to 20 years in current department or agency	13	87	81
2014	More than 20 years in current department or agency	16	84	47

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	15
2017	3 to 10 years in current department or agency	48	24
2017	More than 20 years in current department or agency	51	12
2014	3 to 10 years in current department or agency	43	39

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	15
2017	3 to 10 years in current department or agency	60	24
2017	11 to 20 years in current department or agency	70	17
2017	More than 20 years in current department or agency	58	12
2014	Less than 3 years in current department or agency	69	14
2014	3 to 10 years in current department or agency	66	39
2014	11 to 20 years in current department or agency	82	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	15
2017	11 to 20 years in current department or agency	17
2017	More than 20 years in current department or agency	12
2014	Less than 3 years in current department or agency	14
2014	3 to 10 years in current department or agency	39
2014	11 to 20 years in current department or agency	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	12
2014	Less than 3 years in current department or agency	14
2014	11 to 20 years in current department or agency	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	15
2014	11 to 20 years in current department or agency	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	15
2017	3 to 10 years in current department or agency	62	24
2017	More than 20 years in current department or agency	49	12
2014	Less than 3 years in current department or agency	30	14
2014	3 to 10 years in current department or agency	49	39
2014	11 to 20 years in current department or agency	46	11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	29	24
2014	Less than 3 years in current department or agency	38	14
2014	3 to 10 years in current department or agency	39	39
2014	11 to 20 years in current department or agency	43	11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	41	24
2017	11 to 20 years in current department or agency	36	17
2017	More than 20 years in current department or agency	43	12
2014	3 to 10 years in current department or agency	46	39
2014	11 to 20 years in current department or agency	47	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	15
2017	3 to 10 years in current department or agency	32	24
2017	11 to 20 years in current department or agency	47	17
2014	Less than 3 years in current department or agency	69	14
2014	3 to 10 years in current department or agency	37	39
2014	11 to 20 years in current department or agency	46	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	20	24
2014	3 to 10 years in current department or agency	29	39

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	58	15
2017	3 to 10 years in current department or agency	60	24
2017	11 to 20 years in current department or agency	34	17
2017	More than 20 years in current department or agency	57	12
2014	Less than 3 years in current department or agency	57	14
2014	3 to 10 years in current department or agency	63	39
2014	11 to 20 years in current department or agency	45	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	15
2017	3 to 10 years in current department or agency	37	24
2017	11 to 20 years in current department or agency	36	17
2014	Less than 3 years in current department or agency	36	14
2014	3 to 10 years in current department or agency	35	39

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	15
2017	11 to 20 years in current department or agency	17
2014	Less than 3 years in current department or agency	14
2014	11 to 20 years in current department or agency	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	15
2017	More than 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	13	39

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	15
2017	3 to 10 years in current department or agency	50	24
2017	11 to 20 years in current department or agency	42	17
2017	More than 20 years in current department or agency	41	12
2014	3 to 10 years in current department or agency	42	39
2014	11 to 20 years in current department or agency	56	11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	41	24
2014	3 to 10 years in current department or agency	41	39

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	15
2017	3 to 10 years in current department or agency	22	24

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	57	15
2017	3 to 10 years in current department or agency	59	24
2017	11 to 20 years in current department or agency	63	17
2017	More than 20 years in current department or agency	75	12
2014	Less than 3 years in current department or agency	67	14
2014	3 to 10 years in current department or agency	68	39

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	15
2017	3 to 10 years in current department or agency	34	24
2017	11 to 20 years in current department or agency	40	17
2014	3 to 10 years in current department or agency	30	39

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	15
2017	3 to 10 years in current department or agency	20	24
2014	3 to 10 years in current department or agency	15	39

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	30	24
2017	11 to 20 years in current department or agency	49	17
2017	More than 20 years in current department or agency	0	12
2014	Less than 3 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	17	39

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	15
2017	11 to 20 years in current department or agency	37	17
2017	More than 20 years in current department or agency	0	12
2014	Less than 3 years in current department or agency	0	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	12
2014	Less than 3 years in current department or agency	0	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	21	39

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	15	39

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	15
2014	3 to 10 years in current department or agency	12	38

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2017	11 to 20 years in current department or agency	0	15
2014	3 to 10 years in current department or agency	17	38

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	27	23
2014	3 to 10 years in current department or agency	15	38
2014	11 to 20 years in current department or agency	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2014	3 to 10 years in current department or agency	13	38

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	23
2017	More than 20 years in current department or agency	12
2014	3 to 10 years in current department or agency	38
2014	11 to 20 years in current department or agency	10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2017	More than 20 years in current department or agency	0	12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2017	11 to 20 years in current department or agency	0	15
2017	More than 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	18	38
2014	11 to 20 years in current department or agency	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	17	38

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Total responses
2017	11 to 20 years in current department or agency	15
2014	Less than 3 years in current department or agency	14
2014	11 to 20 years in current department or agency	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	14
2017	3 to 10 years in current department or agency	54	23
2014	Less than 3 years in current department or agency	38	14
2014	3 to 10 years in current department or agency	49	38
2014	11 to 20 years in current department or agency	59	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	14
2017	More than 20 years in current department or agency	12
2014	Less than 3 years in current department or agency	14
2014	3 to 10 years in current department or agency	38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	57	23
2014	Less than 3 years in current department or agency	61	14
2014	3 to 10 years in current department or agency	57	38

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14
2017	More than 20 years in current department or agency	0	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	77	23	15
2017	3 to 10 years in current department or agency	100	0	24
2017	11 to 20 years in current department or agency	100	0	17
2017	More than 20 years in current department or agency	100	0	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	19	11	4	3	39	16	61	16	119
2017	3 to 10 years in current department or agency	11	19	20	8	15	25	3	41	31	106
2017	11 to 20 years in current department or agency	9	14	30	13	12	14	8	30	31	72
2017	More than 20 years in current department or agency	12	20	25	11	9	14	9	41	26	45
2014	Less than 3 years in current department or agency	14	13	19	3	5	30	15	50	15	84
2014	3 to 10 years in current department or agency	18	14	23	8	10	23	4	43	25	193
2014	11 to 20 years in current department or agency	9	21	27	5	7	28	3	44	18	80
2014	More than 20 years in current department or agency	20	23	22	12	0	21	2	56	15	47

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	31	18	2	4	20	1	70	8	119
2017	3 to 10 years in current department or agency	26	33	15	5	12	9	0	64	19	106
2017	11 to 20 years in current department or agency	13	34	27	8	6	11	0	54	16	71
2017	More than 20 years in current department or agency	24	43	13	7	9	5	0	70	16	45
2014	Less than 3 years in current department or agency	25	25	20	2	7	17	4	63	11	84
2014	3 to 10 years in current department or agency	24	32	21	9	6	7	1	61	17	194
2014	11 to 20 years in current department or agency	15	30	24	6	9	14	1	53	18	80
2014	More than 20 years in current department or agency	23	43	16	8	0	8	2	74	9	47

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	42	10	9	7	4	8	70	19	119
2017	3 to 10 years in current department or agency	27	50	10	6	1	1	6	82	7	106
2017	11 to 20 years in current department or agency	21	53	18	5	0	3	0	76	5	71
2017	More than 20 years in current department or agency	25	59	9	2	0	2	3	89	2	45
2014	Less than 3 years in current department or agency	16	39	14	7	2	3	19	71	12	84
2014	3 to 10 years in current department or agency	25	47	11	7	3	1	6	77	11	194
2014	11 to 20 years in current department or agency	22	51	13	6	1	3	4	78	8	79
2014	More than 20 years in current department or agency	31	53	10	4	0	0	2	86	4	47

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	17	16	3	4	27	25	51	16	119
2017	3 to 10 years in current department or agency	12	20	23	6	5	18	16	48	17	106
2017	11 to 20 years in current department or agency	9	21	25	8	1	26	9	46	15	72
2017	More than 20 years in current department or agency	9	32	26	2	7	16	8	54	12	45
2014	Less than 3 years in current department or agency	9	9	15	2	1	28	35	49	10	84
2014	3 to 10 years in current department or agency	14	17	23	6	5	23	11	48	16	194
2014	11 to 20 years in current department or agency	7	18	31	6	9	22	8	36	20	79
2014	More than 20 years in current department or agency	18	28	21	2	2	18	10	65	5	47

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	25	10	2	2	16	8	83	4	119
2017	3 to 10 years in current department or agency	47	30	8	4	4	1	6	83	9	106
2017	11 to 20 years in current department or agency	47	24	12	4	2	11	1	81	6	72
2017	More than 20 years in current department or agency	42	44	7	2	0	2	3	91	2	45
2014	Less than 3 years in current department or agency	26	32	15	1	1	8	17	77	3	84
2014	3 to 10 years in current department or agency	33	30	16	4	3	6	8	73	8	194
2014	11 to 20 years in current department or agency	22	36	22	3	4	9	4	66	8	80
2014	More than 20 years in current department or agency	42	47	2	4	0	2	3	94	4	47

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	25	11	0	3	24	8	79	5	119
2017	3 to 10 years in current department or agency	36	28	11	5	6	7	8	75	12	106
2017	11 to 20 years in current department or agency	30	29	18	4	2	15	1	72	7	72
2017	More than 20 years in current department or agency	32	47	9	9	0	0	3	82	9	45
2014	Less than 3 years in current department or agency	22	29	20	0	1	10	17	71	2	84
2014	3 to 10 years in current department or agency	28	34	19	3	4	7	5	70	8	194
2014	11 to 20 years in current department or agency	19	40	16	5	3	12	5	71	10	80
2014	More than 20 years in current department or agency	34	41	6	2	0	11	5	90	3	47

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	119
2017	3 to 10 years in current department or agency	10	90	106
2017	11 to 20 years in current department or agency	8	92	72
2014	3 to 10 years in current department or agency	9	91	194
2014	11 to 20 years in current department or agency	10	90	80

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	49	10
2014	3 to 10 years in current department or agency	48	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	89	10
2014	3 to 10 years in current department or agency	83	19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	25	19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	0	19

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	0	19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	0	19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	50	10
2014	3 to 10 years in current department or agency	48	19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	0	19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	45	10
2014	3 to 10 years in current department or agency	44	19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	56	10
2014	3 to 10 years in current department or agency	62	19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	13	9	1	2	41	15	71	8	119
2017	3 to 10 years in current department or agency	16	17	19	2	6	32	8	55	13	105
2017	11 to 20 years in current department or agency	11	12	31	4	6	28	9	36	15	72
2017	More than 20 years in current department or agency	16	31	15	2	4	25	7	69	9	45
2014	Less than 3 years in current department or agency	16	14	13	1	1	41	14	66	5	84
2014	3 to 10 years in current department or agency	14	13	25	3	5	35	5	44	14	194
2014	11 to 20 years in current department or agency	8	15	27	4	4	38	5	40	13	80
2014	More than 20 years in current department or agency	21	22	20	2	0	31	4	67	3	47

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	33	10	0	3	22	3	83	4	119
2017	3 to 10 years in current department or agency	28	30	18	5	5	12	2	68	12	104
2017	11 to 20 years in current department or agency	20	25	25	4	4	20	1	58	11	72
2017	More than 20 years in current department or agency	27	40	13	4	4	9	2	76	10	45
2014	Less than 3 years in current department or agency	29	22	16	1	2	25	5	73	4	84
2014	3 to 10 years in current department or agency	24	31	23	3	4	14	2	65	8	194
2014	11 to 20 years in current department or agency	13	30	24	3	2	28	0	60	7	80
2014	More than 20 years in current department or agency	27	36	14	4	0	17	2	78	5	47

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	25	16	11	12	1	4	58	25	119
2017	3 to 10 years in current department or agency	39	26	16	6	12	0	2	66	18	105
2017	11 to 20 years in current department or agency	32	27	12	14	9	0	5	63	25	72
2017	More than 20 years in current department or agency	34	24	20	9	9	0	4	61	18	45

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	32	21	18	7	2	3	51	27	119
2017	3 to 10 years in current department or agency	12	28	24	21	15	0	1	40	36	106
2017	11 to 20 years in current department or agency	20	20	31	17	11	0	2	40	28	71
2017	More than 20 years in current department or agency	17	14	23	28	19	0	0	31	46	45

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	29	21	8	4	1	7	63	14	119
2017	3 to 10 years in current department or agency	28	26	22	12	11	0	1	54	23	105
2017	11 to 20 years in current department or agency	19	29	25	6	12	3	6	53	19	70
2017	More than 20 years in current department or agency	24	20	19	19	18	0	0	44	37	45

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	22	15	21	15	1	6	45	39	119
2017	3 to 10 years in current department or agency	10	22	22	20	25	1	1	32	45	106
2017	11 to 20 years in current department or agency	15	16	15	28	21	0	5	33	51	72
2017	More than 20 years in current department or agency	14	16	15	19	35	0	0	30	54	45

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	24	16	4	5	2	13	71	11	119
2017	3 to 10 years in current department or agency	43	29	11	2	4	2	8	81	7	105
2017	11 to 20 years in current department or agency	43	21	12	10	3	1	10	72	14	71
2017	More than 20 years in current department or agency	26	36	8	4	11	3	12	73	18	45

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	35	16	11	7	1	3	64	19	117
2017	3 to 10 years in current department or agency	27	32	20	10	11	0	0	59	21	106
2017	11 to 20 years in current department or agency	25	32	22	9	9	0	3	59	19	71
2017	More than 20 years in current department or agency	22	40	18	9	8	2	0	64	18	45

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	30	13	6	7	1	7	72	14	118
2017	3 to 10 years in current department or agency	21	26	26	14	12	0	1	47	26	106
2017	11 to 20 years in current department or agency	20	28	24	15	7	0	6	51	23	70
2017	More than 20 years in current department or agency	20	32	28	9	11	0	0	52	20	45

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	34	18	7	3	1	6	70	11	118
2017	3 to 10 years in current department or agency	29	27	23	9	13	0	0	56	21	106
2017	11 to 20 years in current department or agency	11	34	24	14	11	0	6	48	26	71
2017	More than 20 years in current department or agency	21	18	27	22	11	0	0	40	33	45

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	30	14	7	5	1	4	72	13	118
2017	3 to 10 years in current department or agency	33	23	21	10	13	0	0	56	23	106
2017	11 to 20 years in current department or agency	24	31	20	11	4	2	9	61	17	71
2017	More than 20 years in current department or agency	24	36	10	19	9	2	0	61	29	45

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	27	22	7	1	1	3	69	8	118
2017	3 to 10 years in current department or agency	35	31	17	9	5	1	1	68	15	106
2017	11 to 20 years in current department or agency	33	32	11	12	4	0	8	70	18	71
2017	More than 20 years in current department or agency	28	26	20	10	12	0	2	56	23	45

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	21	16	2	3	4	78	5	119
2017	3 to 10 years in current department or agency	57	19	15	5	2	1	77	8	106
2017	11 to 20 years in current department or agency	44	28	18	3	5	3	74	7	72
2017	More than 20 years in current department or agency	51	26	15	4	4	0	76	9	45

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	9	2	2	3	1	7	92	6	119
2017	3 to 10 years in current department or agency	62	15	5	8	7	0	3	79	15	106
2017	11 to 20 years in current department or agency	63	15	4	9	6	0	3	81	15	72
2017	More than 20 years in current department or agency	62	25	5	4	0	2	2	91	4	45

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	22	9	4	2	1	4	85	5	119
2017	3 to 10 years in current department or agency	44	31	10	7	6	0	1	76	14	106
2017	11 to 20 years in current department or agency	44	29	10	9	4	0	5	76	13	72
2017	More than 20 years in current department or agency	43	42	8	7	0	0	0	85	7	44

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	18	4	6	4	0	4	85	10	119
2017	3 to 10 years in current department or agency	52	21	9	7	8	1	2	76	15	106
2017	11 to 20 years in current department or agency	51	22	11	8	3	1	5	77	11	72
2017	More than 20 years in current department or agency	45	38	4	8	2	0	2	85	10	45

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	5	3	3	1	31	90	6	119
2017	3 to 10 years in current department or agency	43	17	6	4	1	29	85	6	106
2017	11 to 20 years in current department or agency	35	18	5	6	2	34	80	12	72
2017	More than 20 years in current department or agency	36	22	7	4	4	27	79	12	45

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	9	4	3	1	1	8	91	4	118
2017	3 to 10 years in current department or agency	59	15	12	2	4	0	8	81	6	105
2017	11 to 20 years in current department or agency	48	17	13	7	5	0	11	73	13	72
2017	More than 20 years in current department or agency	53	25	12	4	2	0	4	81	6	45

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	15	7	5	11	1	6	75	17	118
2017	3 to 10 years in current department or agency	66	17	7	1	4	1	4	87	5	106
2017	11 to 20 years in current department or agency	61	17	7	3	2	2	8	87	5	72
2017	More than 20 years in current department or agency	76	15	2	2	0	0	4	95	2	45

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	21	10	3	3	0	3	83	7	119
2017	3 to 10 years in current department or agency	55	24	11	7	2	0	1	80	8	106
2017	11 to 20 years in current department or agency	35	30	17	4	4	2	8	72	9	72
2017	More than 20 years in current department or agency	49	26	17	2	0	0	6	80	2	45

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	36	33	13	4	1	49	18	119
2017	3 to 10 years in current department or agency	10	35	35	15	5	0	45	20	106
2017	11 to 20 years in current department or agency	14	28	41	10	5	2	42	16	72
2017	More than 20 years in current department or agency	16	18	38	22	6	0	35	28	45

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	16	33	29	18	0	1	47	20	118
2017	3 to 10 years in current department or agency	5	23	38	25	9	0	1	34	28	106
2017	11 to 20 years in current department or agency	6	15	48	17	11	1	2	29	21	72
2017	More than 20 years in current department or agency	6	27	45	14	5	3	0	20	34	44

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	36	15	10	8	9	63	20	118
2017	3 to 10 years in current department or agency	20	44	22	3	7	3	66	11	106
2017	11 to 20 years in current department or agency	16	45	25	7	1	6	65	9	72
2017	More than 20 years in current department or agency	30	48	16	4	0	2	79	5	45

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	35	17	16	5	5	0	60	23	119
2017	3 to 10 years in current department or agency	18	32	23	16	10	0	0	50	26	106
2017	11 to 20 years in current department or agency	7	36	29	20	5	2	2	44	26	72
2017	More than 20 years in current department or agency	12	38	20	19	8	3	0	52	28	44

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	9	91	119
2017	3 to 10 years in current department or agency	23	77	106
2017	11 to 20 years in current department or agency	18	82	72
2014	Less than 3 years in current department or agency	10	90	84
2014	3 to 10 years in current department or agency	18	82	194
2014	11 to 20 years in current department or agency	15	85	81
2014	More than 20 years in current department or agency	18	82	46

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	78	22	11
2017	3 to 10 years in current department or agency	80	20	25
2017	11 to 20 years in current department or agency	77	23	13
2014	3 to 10 years in current department or agency	89	11	35
2014	11 to 20 years in current department or agency	80	20	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	72	0	6	11	12	0	72	23	20
2017	11 to 20 years in current department or agency	29	60	0	11	0	0	89	11	10
2014	3 to 10 years in current department or agency	56	25	12	3	0	3	84	3	31
2014	11 to 20 years in current department or agency	41	38	11	0	10	0	79	10	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	21	19	5	11	5	1	41	59	119
2017	3 to 10 years in current department or agency	45	25	17	6	4	2	2	46	54	106
2017	11 to 20 years in current department or agency	58	15	13	4	2	9	0	63	37	73
2017	More than 20 years in current department or agency	61	12	16	4	0	7	0	65	35	44

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	66
2017	3 to 10 years in current department or agency	20	54
2017	11 to 20 years in current department or agency	4	24
2017	More than 20 years in current department or agency	23	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	66
2017	3 to 10 years in current department or agency	28	54
2017	11 to 20 years in current department or agency	19	24
2017	More than 20 years in current department or agency	21	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	66
2017	3 to 10 years in current department or agency	29	54
2017	11 to 20 years in current department or agency	5	24
2017	More than 20 years in current department or agency	28	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	66
2017	3 to 10 years in current department or agency	39	54
2017	11 to 20 years in current department or agency	64	24
2017	More than 20 years in current department or agency	55	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	66
2017	3 to 10 years in current department or agency	11	54
2017	11 to 20 years in current department or agency	4	24
2017	More than 20 years in current department or agency	0	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	66
2017	3 to 10 years in current department or agency	38	54
2017	11 to 20 years in current department or agency	41	24
2017	More than 20 years in current department or agency	22	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	11	57	10	7	5	10	68
2017	3 to 10 years in current department or agency	13	56	22	2	4	4	53
2017	11 to 20 years in current department or agency	12	66	14	4	4	0	22
2017	More than 20 years in current department or agency	0	70	30	0	0	0	14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	34	6	18	14	1	7	59	35	68
2017	3 to 10 years in current department or agency	21	29	26	7	11	0	5	53	19	53
2017	11 to 20 years in current department or agency	3	31	38	3	12	0	12	39	18	25
2017	More than 20 years in current department or agency	7	36	22	15	0	0	20	54	19	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	12	8	10	34	6	22	28	60	67
2017	3 to 10 years in current department or agency	11	22	19	7	7	0	33	50	22	53
2017	11 to 20 years in current department or agency	7	16	29	16	9	3	20	29	33	25
2017	More than 20 years in current department or agency	0	41	21	7	0	0	30	59	11	14

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Courts Administration Service by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)