2017 Public Service Employee Survey Results for Courts Administration Service by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 41 5 8 1 0 0 86 9 63
2017 3 to 10 years in the federal public service 30 38 5 18 9 0 0 68 27 104
2017 11 to 20 years in the federal public service 25 50 6 16 4 0 0 75 20 106
2017 More than 20 years in the federal public service 27 50 4 12 7 0 0 78 18 73
2014 Less than 3 years in the federal public service 38 38 5 13 6 0 0 76 19 35
2014 3 to 10 years in the federal public service 21 47 5 17 10 0 0 68 27 137
2014 11 to 20 years in the federal public service 20 42 10 19 8 0 0 63 28 138
2014 More than 20 years in the federal public service 26 42 5 22 4 0 0 69 26 94
2011 Less than 3 years in the federal public service 56 37 2 5 0 0 0 93 5 75
2011 3 to 10 years in the federal public service 37 49 4 8 2 0 0 86 10 162
2011 11 to 20 years in the federal public service 33 50 7 10 1 0 0 83 10 127
2011 More than 20 years in the federal public service 38 44 6 11 1 0 0 82 12 100
2008 Less than 3 years in the federal public service 36 40 5 13 5 0 0 77 18 77
2008 3 to 10 years in the federal public service 32 50 4 11 3 0 0 82 14 142
2008 11 to 20 years in the federal public service 39 39 9 10 3 0 0 78 14 116
2008 More than 20 years in the federal public service 46 38 3 11 2 0 0 83 13 90

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 78 20 0 0 1 0 0 99 1 63
2017 3 to 10 years in the federal public service 61 28 4 2 2 0 2 92 4 103
2017 11 to 20 years in the federal public service 69 25 2 1 2 1 0 95 3 105
2017 More than 20 years in the federal public service 72 21 3 5 0 0 0 93 5 73
2014 Less than 3 years in the federal public service 72 12 8 2 3 0 2 86 6 35
2014 3 to 10 years in the federal public service 65 27 3 2 3 1 0 93 5 137
2014 11 to 20 years in the federal public service 61 31 4 3 0 1 1 93 3 138
2014 More than 20 years in the federal public service 48 30 13 5 1 1 2 80 6 94
2011 Less than 3 years in the federal public service 81 11 3 6 0 0 0 92 6 75
2011 3 to 10 years in the federal public service 65 27 4 3 1 0 0 92 4 162
2011 11 to 20 years in the federal public service 62 32 4 2 0 0 0 94 2 127
2011 More than 20 years in the federal public service 69 24 5 1 0 0 1 94 1 100
2008 Less than 3 years in the federal public service 74 18 3 3 3 0 0 92 5 77
2008 3 to 10 years in the federal public service 65 21 8 1 2 2 1 88 4 142
2008 11 to 20 years in the federal public service 63 27 5 2 2 0 2 91 4 116
2008 More than 20 years in the federal public service 67 26 2 4 0 0 0 93 4 89

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 22 6 4 0 0 0 90 4 63
2017 3 to 10 years in the federal public service 51 31 10 7 0 0 1 84 7 104
2017 11 to 20 years in the federal public service 50 32 6 9 3 1 0 83 11 106
2017 More than 20 years in the federal public service 51 31 10 7 1 0 0 82 8 73
2014 Less than 3 years in the federal public service 70 9 6 14 0 0 2 80 14 35
2014 3 to 10 years in the federal public service 60 21 6 8 4 0 1 81 13 137
2014 11 to 20 years in the federal public service 54 26 9 6 2 0 2 82 8 138
2014 More than 20 years in the federal public service 44 36 6 10 3 0 1 81 13 94
2011 Less than 3 years in the federal public service 70 17 7 1 5 0 0 87 6 75
2011 3 to 10 years in the federal public service 56 24 9 7 4 0 1 80 11 161
2011 11 to 20 years in the federal public service 54 31 8 4 2 0 1 86 6 127
2011 More than 20 years in the federal public service 58 28 4 5 3 0 2 88 8 100
2008 Less than 3 years in the federal public service 61 24 5 5 4 1 0 85 9 76
2008 3 to 10 years in the federal public service 54 27 4 12 3 0 1 81 15 142
2008 11 to 20 years in the federal public service 53 29 3 11 3 0 0 83 14 116
2008 More than 20 years in the federal public service 53 28 11 7 1 0 0 81 8 90

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 31 6 10 0 0 0 84 10 63
2017 3 to 10 years in the federal public service 40 25 11 13 10 0 0 66 23 104
2017 11 to 20 years in the federal public service 38 45 9 6 1 1 0 83 7 106
2017 More than 20 years in the federal public service 34 49 6 7 4 0 0 84 11 73
2014 Less than 3 years in the federal public service 49 32 7 12 0 0 0 81 12 35
2014 3 to 10 years in the federal public service 47 37 3 8 5 0 0 84 13 135
2014 11 to 20 years in the federal public service 38 40 6 11 4 0 1 78 15 138
2014 More than 20 years in the federal public service 39 36 11 11 3 0 0 75 14 93
2011 Less than 3 years in the federal public service 49 31 1 12 6 0 1 81 18 74
2011 3 to 10 years in the federal public service 39 38 6 12 5 0 0 77 17 162
2011 11 to 20 years in the federal public service 46 36 10 7 2 0 0 82 8 126
2011 More than 20 years in the federal public service 41 34 12 6 6 0 1 76 12 100

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 34 9 9 2 0 0 80 11 63
2017 3 to 10 years in the federal public service 28 36 9 16 11 0 0 64 27 104
2017 11 to 20 years in the federal public service 19 39 21 14 7 0 0 58 21 106
2017 More than 20 years in the federal public service 31 38 9 12 8 0 1 70 21 73
2014 Less than 3 years in the federal public service 31 29 18 10 6 0 5 63 17 35
2014 3 to 10 years in the federal public service 15 34 16 22 13 0 0 49 35 137
2014 11 to 20 years in the federal public service 18 31 18 14 18 0 0 49 33 137
2014 More than 20 years in the federal public service 16 28 19 24 13 0 0 44 37 94
2011 Less than 3 years in the federal public service 44 40 6 7 3 0 0 84 10 75
2011 3 to 10 years in the federal public service 25 37 10 14 13 0 1 63 27 161
2011 11 to 20 years in the federal public service 19 40 13 16 10 0 2 61 26 127
2011 More than 20 years in the federal public service 23 35 18 8 12 1 4 61 20 100
2008 Less than 3 years in the federal public service 26 45 9 16 3 0 1 72 18 77
2008 3 to 10 years in the federal public service 23 34 13 18 13 0 0 56 30 142
2008 11 to 20 years in the federal public service 27 42 12 10 8 0 1 70 18 116
2008 More than 20 years in the federal public service 26 43 10 14 3 0 3 71 18 90

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 33 12 5 4 0 0 78 9 63
2017 3 to 10 years in the federal public service 39 39 9 10 3 0 0 78 13 104
2017 11 to 20 years in the federal public service 33 42 12 8 5 1 0 75 13 106
2017 More than 20 years in the federal public service 33 40 15 7 5 0 0 74 11 73
2014 Less than 3 years in the federal public service 56 24 17 3 0 0 0 80 3 35
2014 3 to 10 years in the federal public service 34 38 16 5 7 0 0 72 12 137
2014 11 to 20 years in the federal public service 35 39 13 7 4 1 1 75 11 138
2014 More than 20 years in the federal public service 38 43 9 5 3 0 0 82 9 94
2011 Less than 3 years in the federal public service 59 27 6 5 3 0 0 86 8 75
2011 3 to 10 years in the federal public service 40 30 12 11 5 1 1 71 16 161
2011 11 to 20 years in the federal public service 47 31 12 7 3 0 0 78 10 127
2011 More than 20 years in the federal public service 39 38 17 1 5 0 0 77 6 100
2008 Less than 3 years in the federal public service 48 34 6 6 5 0 0 82 12 77
2008 3 to 10 years in the federal public service 32 37 14 11 6 0 0 69 17 142
2008 11 to 20 years in the federal public service 44 35 12 4 3 0 1 80 8 116
2008 More than 20 years in the federal public service 40 34 12 7 7 0 0 74 13 89

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 37 0 9 2 0 0 89 11 63
2017 3 to 10 years in the federal public service 35 44 7 11 2 1 0 79 13 103
2017 11 to 20 years in the federal public service 41 44 10 3 2 0 0 85 5 105
2017 More than 20 years in the federal public service 40 44 8 4 3 0 0 85 8 73
2014 Less than 3 years in the federal public service 44 37 14 0 2 0 2 83 2 35
2014 3 to 10 years in the federal public service 46 34 6 10 5 0 0 80 15 137
2014 11 to 20 years in the federal public service 38 40 12 4 5 1 0 79 9 138
2014 More than 20 years in the federal public service 43 44 4 4 4 0 0 88 8 94
2011 Less than 3 years in the federal public service 55 34 4 5 1 0 0 89 6 74
2011 3 to 10 years in the federal public service 43 38 9 4 5 0 0 81 10 162
2011 11 to 20 years in the federal public service 49 35 8 5 4 0 0 84 9 127
2011 More than 20 years in the federal public service 43 41 10 2 4 0 0 84 7 100
2008 Less than 3 years in the federal public service 52 35 3 8 3 0 0 87 10 77
2008 3 to 10 years in the federal public service 38 33 11 10 8 0 0 71 18 142
2008 11 to 20 years in the federal public service 47 41 5 3 3 0 0 89 6 116
2008 More than 20 years in the federal public service 52 30 10 6 1 0 1 83 7 89

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 40 4 5 1 0 0 90 7 63
2017 3 to 10 years in the federal public service 42 36 8 9 5 0 0 77 14 104
2017 11 to 20 years in the federal public service 31 48 9 10 2 0 0 79 12 105
2017 More than 20 years in the federal public service 42 47 5 1 3 0 1 90 4 72
2014 Less than 3 years in the federal public service 51 29 12 3 0 5 0 84 4 35
2014 3 to 10 years in the federal public service 35 45 12 7 1 0 0 80 8 137
2014 11 to 20 years in the federal public service 29 49 12 7 3 1 0 78 10 138
2014 More than 20 years in the federal public service 30 41 17 8 3 0 0 71 12 94

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 17 10 12 6 2 0 72 18 63
2017 3 to 10 years in the federal public service 38 34 13 10 5 0 1 73 15 104
2017 11 to 20 years in the federal public service 32 38 16 8 5 0 1 71 13 106
2017 More than 20 years in the federal public service 41 38 9 7 4 0 0 79 11 73
2014 Less than 3 years in the federal public service 38 28 19 6 2 5 2 70 9 35
2014 3 to 10 years in the federal public service 25 37 21 11 3 2 1 65 14 137
2014 11 to 20 years in the federal public service 30 31 19 10 9 1 1 62 19 138
2014 More than 20 years in the federal public service 31 26 24 8 8 0 3 58 17 94
2011 Less than 3 years in the federal public service 43 28 20 4 3 1 2 73 7 74
2011 3 to 10 years in the federal public service 36 30 14 12 6 1 1 68 18 162
2011 11 to 20 years in the federal public service 37 36 13 7 5 0 3 75 12 127
2011 More than 20 years in the federal public service 33 35 16 8 9 0 0 68 16 99

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 16 14 16 8 19 3 24 41 37 63
2017 3 to 10 years in the federal public service 36 24 9 17 9 0 6 64 27 104
2017 11 to 20 years in the federal public service 33 29 8 6 9 1 14 73 18 106
2017 More than 20 years in the federal public service 32 25 18 5 7 3 10 64 15 73
2014 Less than 3 years in the federal public service 24 10 10 5 13 7 31 55 29 35
2014 3 to 10 years in the federal public service 28 20 8 13 12 2 17 60 30 136
2014 11 to 20 years in the federal public service 31 24 16 11 10 1 7 59 23 138
2014 More than 20 years in the federal public service 20 28 8 10 7 1 26 66 24 93
2011 Less than 3 years in the federal public service 20 12 6 14 17 8 24 46 45 74
2011 3 to 10 years in the federal public service 30 24 13 8 12 3 10 63 23 162
2011 11 to 20 years in the federal public service 29 28 12 11 11 1 9 63 24 127
2011 More than 20 years in the federal public service 23 19 11 8 13 1 26 57 28 99
2008 Less than 3 years in the federal public service 18 12 10 8 27 4 21 40 47 77
2008 3 to 10 years in the federal public service 32 20 7 17 11 6 6 60 31 142
2008 11 to 20 years in the federal public service 32 22 9 13 10 1 13 63 27 116
2008 More than 20 years in the federal public service 41 26 6 4 8 0 16 79 14 90

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 40 7 8 2 0 0 83 9 63
2017 3 to 10 years in the federal public service 27 48 15 5 4 0 0 76 9 104
2017 11 to 20 years in the federal public service 26 54 12 2 6 0 0 80 8 105
2017 More than 20 years in the federal public service 25 58 9 5 3 0 0 83 8 73
2014 Less than 3 years in the federal public service 39 33 25 2 0 0 0 72 2 35
2014 3 to 10 years in the federal public service 26 44 16 11 3 0 0 70 14 137
2014 11 to 20 years in the federal public service 28 38 18 8 9 0 0 65 17 138
2014 More than 20 years in the federal public service 24 56 6 11 2 0 0 80 13 94
2011 Less than 3 years in the federal public service 50 35 8 5 1 0 0 86 6 74
2011 3 to 10 years in the federal public service 29 45 10 10 6 0 0 74 16 161
2011 11 to 20 years in the federal public service 40 36 12 7 5 0 0 75 13 127
2011 More than 20 years in the federal public service 30 40 20 3 7 0 0 71 9 99
2008 Less than 3 years in the federal public service 53 36 9 0 3 0 0 88 3 76
2008 3 to 10 years in the federal public service 30 40 14 8 8 0 0 71 16 139
2008 11 to 20 years in the federal public service 42 40 7 7 4 0 0 82 11 116
2008 More than 20 years in the federal public service 36 33 13 12 6 0 0 69 18 89

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 34 13 13 1 2 0 72 15 63
2017 3 to 10 years in the federal public service 28 35 17 14 6 0 0 63 20 104
2017 11 to 20 years in the federal public service 21 35 21 13 10 0 0 56 23 106
2017 More than 20 years in the federal public service 24 43 16 6 10 0 0 68 16 73
2014 Less than 3 years in the federal public service 37 40 14 9 0 0 0 77 9 35
2014 3 to 10 years in the federal public service 20 38 14 16 12 1 0 58 27 136
2014 11 to 20 years in the federal public service 22 32 13 17 16 0 0 54 33 138
2014 More than 20 years in the federal public service 22 36 15 16 10 0 1 58 27 94
2011 Less than 3 years in the federal public service 36 33 17 3 3 8 0 75 6 75
2011 3 to 10 years in the federal public service 23 41 12 16 9 0 0 63 25 162
2011 11 to 20 years in the federal public service 24 37 14 14 11 0 0 61 25 127
2011 More than 20 years in the federal public service 32 25 21 11 10 1 0 57 21 99

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 40 11 7 2 0 0 81 8 63
2017 3 to 10 years in the federal public service 31 40 18 7 4 0 0 72 11 104
2017 11 to 20 years in the federal public service 27 44 17 7 4 0 1 72 11 106
2017 More than 20 years in the federal public service 30 43 15 8 3 0 0 74 11 73

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 32 6 4 2 0 0 88 6 63
2017 3 to 10 years in the federal public service 42 39 9 6 4 0 0 81 10 104
2017 11 to 20 years in the federal public service 39 48 6 4 1 0 1 88 5 106
2017 More than 20 years in the federal public service 42 48 8 1 0 0 0 91 1 73
2014 Less than 3 years in the federal public service 44 41 15 0 0 0 0 85 0 35
2014 3 to 10 years in the federal public service 38 39 15 4 3 1 0 78 7 137
2014 11 to 20 years in the federal public service 43 29 13 9 4 1 1 73 14 138
2014 More than 20 years in the federal public service 38 45 8 7 1 0 1 83 8 94
2011 Less than 3 years in the federal public service 56 31 8 2 0 3 0 89 2 74
2011 3 to 10 years in the federal public service 44 40 7 5 4 1 0 85 8 162
2011 11 to 20 years in the federal public service 40 40 11 6 2 1 0 81 8 127
2011 More than 20 years in the federal public service 48 32 11 5 4 0 0 80 9 99
2008 Less than 3 years in the federal public service 56 35 4 4 1 0 0 91 5 77
2008 3 to 10 years in the federal public service 42 35 14 4 1 4 0 80 5 142
2008 11 to 20 years in the federal public service 48 27 14 6 3 2 0 76 10 116
2008 More than 20 years in the federal public service 45 33 11 6 6 0 0 78 11 89

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 26 14 13 3 0 0 70 16 63
2017 3 to 10 years in the federal public service 35 35 14 8 8 0 0 70 16 104
2017 11 to 20 years in the federal public service 22 41 15 7 14 0 0 63 22 106
2017 More than 20 years in the federal public service 25 42 14 12 7 0 0 67 20 73

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 29 8 3 0 0 1 90 3 63
2017 3 to 10 years in the federal public service 57 30 8 2 3 0 0 87 5 104
2017 11 to 20 years in the federal public service 60 28 6 2 4 0 0 88 6 105
2017 More than 20 years in the federal public service 51 46 1 1 0 0 0 97 1 73
2014 Less than 3 years in the federal public service 55 36 9 0 0 0 0 91 0 35
2014 3 to 10 years in the federal public service 70 21 6 2 1 0 0 91 3 137
2014 11 to 20 years in the federal public service 62 24 9 3 1 0 1 87 4 138
2014 More than 20 years in the federal public service 57 37 4 1 2 0 0 94 2 94
2011 Less than 3 years in the federal public service 73 20 6 1 0 0 0 93 1 75
2011 3 to 10 years in the federal public service 58 28 10 2 2 0 0 86 3 162
2011 11 to 20 years in the federal public service 65 25 7 2 1 0 0 90 3 126
2011 More than 20 years in the federal public service 52 39 4 2 2 1 0 92 4 100

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 33 13 9 4 3 1 72 13 63
2017 3 to 10 years in the federal public service 28 38 15 11 8 0 0 66 19 104
2017 11 to 20 years in the federal public service 25 41 15 11 9 0 0 66 19 105
2017 More than 20 years in the federal public service 30 48 14 6 3 0 0 77 9 73
2014 Less than 3 years in the federal public service 31 28 19 12 2 8 0 64 16 35
2014 3 to 10 years in the federal public service 13 40 20 13 12 1 0 54 26 137
2014 11 to 20 years in the federal public service 18 32 17 20 13 0 0 50 33 138
2014 More than 20 years in the federal public service 21 43 16 9 11 0 0 64 20 94
2011 Less than 3 years in the federal public service 32 31 18 12 1 5 2 67 14 75
2011 3 to 10 years in the federal public service 30 32 12 16 11 0 0 62 26 162
2011 11 to 20 years in the federal public service 26 36 18 13 5 0 1 63 18 127
2011 More than 20 years in the federal public service 32 38 12 8 10 1 0 71 17 100

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 27 16 5 8 3 3 69 14 63
2017 3 to 10 years in the federal public service 29 40 11 13 7 0 0 69 20 104
2017 11 to 20 years in the federal public service 34 31 17 10 7 0 0 65 17 105
2017 More than 20 years in the federal public service 42 29 9 16 5 0 0 70 21 73
2014 Less than 3 years in the federal public service 38 33 8 12 0 8 2 78 13 35
2014 3 to 10 years in the federal public service 25 38 21 8 7 0 1 63 16 137
2014 11 to 20 years in the federal public service 27 26 16 17 12 0 1 54 30 138
2014 More than 20 years in the federal public service 27 36 15 11 11 0 0 63 22 94

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 34 12 7 4 2 3 77 11 63
2017 3 to 10 years in the federal public service 37 34 15 10 4 0 1 71 14 104
2017 11 to 20 years in the federal public service 25 46 14 10 6 0 0 71 16 105
2017 More than 20 years in the federal public service 31 42 17 5 4 0 0 73 10 73
2014 Less than 3 years in the federal public service 37 30 23 10 0 0 0 67 10 35
2014 3 to 10 years in the federal public service 24 43 14 13 6 0 0 67 19 137
2014 11 to 20 years in the federal public service 23 32 17 14 12 0 1 56 27 138
2014 More than 20 years in the federal public service 24 30 24 13 9 0 0 54 22 94
2011 Less than 3 years in the federal public service 52 29 10 5 1 3 0 84 6 74
2011 3 to 10 years in the federal public service 43 33 9 11 4 0 0 76 15 162
2011 11 to 20 years in the federal public service 37 34 16 8 4 1 0 72 12 125
2011 More than 20 years in the federal public service 32 41 14 10 3 0 0 73 13 100

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 39 5 7 2 0 1 87 8 63
2017 3 to 10 years in the federal public service 41 46 8 3 2 0 0 87 5 104
2017 11 to 20 years in the federal public service 42 40 9 4 5 0 1 82 9 104
2017 More than 20 years in the federal public service 33 55 8 3 1 0 0 88 4 73
2014 Less than 3 years in the federal public service 46 40 9 5 0 0 0 86 5 35
2014 3 to 10 years in the federal public service 33 46 10 9 2 0 0 79 11 137
2014 11 to 20 years in the federal public service 36 39 11 8 5 0 1 76 13 138
2014 More than 20 years in the federal public service 37 47 9 5 2 0 0 84 7 94
2011 Less than 3 years in the federal public service 56 34 6 2 1 0 0 90 4 74
2011 3 to 10 years in the federal public service 36 40 13 8 3 0 0 76 11 162
2011 11 to 20 years in the federal public service 46 40 6 5 3 0 0 86 8 127
2011 More than 20 years in the federal public service 33 48 11 5 3 0 0 81 8 99
2008 Less than 3 years in the federal public service 54 37 7 0 3 0 0 91 3 76
2008 3 to 10 years in the federal public service 33 43 11 11 2 0 0 76 13 142
2008 11 to 20 years in the federal public service 42 47 5 4 2 0 0 89 6 116
2008 More than 20 years in the federal public service 38 37 9 12 3 0 0 75 16 89

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 34 22 2 4 2 0 72 6 63
2017 3 to 10 years in the federal public service 33 40 17 3 4 0 4 75 8 104
2017 11 to 20 years in the federal public service 36 36 13 9 6 0 0 73 15 105
2017 More than 20 years in the federal public service 43 32 15 8 2 0 0 75 10 73
2014 Less than 3 years in the federal public service 46 36 10 0 8 0 0 82 8 35
2014 3 to 10 years in the federal public service 48 26 16 7 3 0 0 75 10 136
2014 11 to 20 years in the federal public service 25 36 25 6 7 0 1 62 13 138
2014 More than 20 years in the federal public service 34 34 18 8 7 0 0 68 14 94
2011 Less than 3 years in the federal public service 46 25 14 8 3 5 0 74 11 74
2011 3 to 10 years in the federal public service 40 39 16 4 1 0 0 79 5 162
2011 11 to 20 years in the federal public service 33 38 15 11 2 0 1 72 13 126
2011 More than 20 years in the federal public service 29 40 14 9 7 0 1 70 15 100
2008 Less than 3 years in the federal public service 35 25 22 10 6 0 1 61 17 77
2008 3 to 10 years in the federal public service 29 32 20 13 4 0 1 62 18 142
2008 11 to 20 years in the federal public service 24 29 28 14 3 2 0 54 18 116
2008 More than 20 years in the federal public service 21 46 13 13 7 0 0 67 20 90

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 11 25 29 20 3 8 55 17 63
2017 3 to 10 years in the federal public service 13 15 27 25 15 1 4 42 30 104
2017 11 to 20 years in the federal public service 11 18 41 18 3 2 7 23 32 104
2017 More than 20 years in the federal public service 15 28 38 12 6 0 2 18 43 73
2014 Less than 3 years in the federal public service 9 14 31 18 24 3 0 44 24 35
2014 3 to 10 years in the federal public service 12 19 32 18 13 1 4 33 33 137
2014 11 to 20 years in the federal public service 11 29 42 8 5 1 3 14 42 137
2014 More than 20 years in the federal public service 13 19 30 24 7 1 6 33 35 94
2011 Less than 3 years in the federal public service 3 5 17 35 33 5 3 73 8 75
2011 3 to 10 years in the federal public service 9 24 31 19 10 1 6 31 35 162
2011 11 to 20 years in the federal public service 7 25 32 26 6 1 3 33 33 125
2011 More than 20 years in the federal public service 16 23 35 19 1 0 6 21 41 100
2008 Less than 3 years in the federal public service 4 9 28 32 24 1 3 58 14 76
2008 3 to 10 years in the federal public service 8 25 33 19 10 2 3 30 35 142
2008 11 to 20 years in the federal public service 11 37 29 12 6 0 4 19 50 116
2008 More than 20 years in the federal public service 8 26 42 16 6 1 1 22 35 88

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 7 14 18 33 11 13 68 14 63
2017 3 to 10 years in the federal public service 13 23 23 17 15 2 6 35 40 104
2017 11 to 20 years in the federal public service 10 17 38 23 5 2 5 30 29 105
2017 More than 20 years in the federal public service 13 24 37 20 3 1 1 23 39 72
2014 Less than 3 years in the federal public service 5 16 23 22 25 5 3 52 23 35
2014 3 to 10 years in the federal public service 18 16 21 25 9 7 5 38 38 137
2014 11 to 20 years in the federal public service 15 21 32 16 9 2 5 27 39 137
2014 More than 20 years in the federal public service 8 25 31 13 9 5 10 26 38 94
2011 Less than 3 years in the federal public service 3 9 15 13 47 8 6 70 13 75
2011 3 to 10 years in the federal public service 7 24 22 23 14 3 8 41 35 162
2011 11 to 20 years in the federal public service 8 25 28 22 9 3 5 34 36 125
2011 More than 20 years in the federal public service 12 20 29 22 6 2 10 32 36 100
2008 Less than 3 years in the federal public service 5 8 17 32 26 1 11 66 15 76
2008 3 to 10 years in the federal public service 15 26 23 20 11 1 4 33 44 142
2008 11 to 20 years in the federal public service 16 34 27 16 5 2 2 21 51 116
2008 More than 20 years in the federal public service 22 28 24 14 7 2 3 22 52 87

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 1 4 13 21 37 5 19 76 7 63
2017 3 to 10 years in the federal public service 13 18 22 24 16 0 8 43 33 104
2017 11 to 20 years in the federal public service 6 18 36 19 8 2 10 31 28 104
2017 More than 20 years in the federal public service 10 35 25 23 8 0 0 30 45 72
2014 Less than 3 years in the federal public service 12 11 14 25 27 5 6 58 25 35
2014 3 to 10 years in the federal public service 17 12 23 24 12 4 9 42 32 137
2014 11 to 20 years in the federal public service 15 26 27 19 7 1 6 28 43 136
2014 More than 20 years in the federal public service 16 31 18 15 10 6 4 28 52 94
2011 Less than 3 years in the federal public service 4 9 12 21 38 6 10 71 15 75
2011 3 to 10 years in the federal public service 12 18 24 19 11 4 10 36 36 162
2011 11 to 20 years in the federal public service 14 22 31 15 8 3 8 25 41 126
2011 More than 20 years in the federal public service 21 19 30 16 5 0 9 23 44 100
2008 Less than 3 years in the federal public service 4 8 24 24 28 7 7 59 14 76
2008 3 to 10 years in the federal public service 13 18 32 17 11 4 6 30 34 142
2008 11 to 20 years in the federal public service 11 27 34 20 5 1 3 26 39 116
2008 More than 20 years in the federal public service 16 34 29 11 7 1 2 19 51 89

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 1 3 20 26 36 1 12 72 5 63
2017 3 to 10 years in the federal public service 10 10 22 33 16 0 8 54 22 104
2017 11 to 20 years in the federal public service 3 12 39 28 14 1 4 44 15 102
2017 More than 20 years in the federal public service 12 14 38 27 8 0 1 35 26 72
2014 Less than 3 years in the federal public service 11 3 14 35 28 5 3 69 15 35
2014 3 to 10 years in the federal public service 10 9 24 32 19 1 4 54 20 137
2014 11 to 20 years in the federal public service 9 20 29 28 11 1 2 40 30 134
2014 More than 20 years in the federal public service 7 18 32 29 9 2 4 40 26 93
2011 Less than 3 years in the federal public service 0 3 21 25 46 4 1 75 3 75
2011 3 to 10 years in the federal public service 6 12 27 30 16 1 8 51 19 160
2011 11 to 20 years in the federal public service 4 17 32 26 13 2 7 42 23 126
2011 More than 20 years in the federal public service 8 15 31 32 7 1 6 42 25 100
2008 Less than 3 years in the federal public service 3 11 17 24 42 3 1 68 14 76
2008 3 to 10 years in the federal public service 9 13 28 30 14 1 4 47 24 141
2008 11 to 20 years in the federal public service 6 21 37 26 7 0 3 34 28 115
2008 More than 20 years in the federal public service 8 18 34 26 11 2 1 38 27 89

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 15 19 14 29 6 13 53 23 63
2017 3 to 10 years in the federal public service 22 26 26 10 11 0 4 22 51 104
2017 11 to 20 years in the federal public service 23 32 25 10 6 2 2 16 58 104
2017 More than 20 years in the federal public service 22 39 24 10 5 0 0 15 61 72
2014 Less than 3 years in the federal public service 12 17 19 19 24 3 6 48 31 35
2014 3 to 10 years in the federal public service 22 23 28 13 9 2 4 23 48 136
2014 11 to 20 years in the federal public service 32 30 18 14 4 0 2 18 63 137
2014 More than 20 years in the federal public service 25 24 17 14 8 1 11 24 56 94
2011 Less than 3 years in the federal public service 3 7 17 25 38 5 5 70 10 75
2011 3 to 10 years in the federal public service 12 21 30 16 14 0 7 33 35 161
2011 11 to 20 years in the federal public service 15 24 30 14 9 1 7 25 43 126
2011 More than 20 years in the federal public service 13 30 23 18 9 2 6 29 46 100
2008 Less than 3 years in the federal public service 5 17 20 20 30 1 7 54 24 76
2008 3 to 10 years in the federal public service 28 22 20 15 11 1 3 28 52 142
2008 11 to 20 years in the federal public service 23 32 22 11 8 1 3 20 58 116
2008 More than 20 years in the federal public service 18 25 29 19 8 0 1 27 43 89

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 7 18 10 35 10 11 57 20 61
2017 3 to 10 years in the federal public service 16 22 23 15 12 5 7 30 43 103
2017 11 to 20 years in the federal public service 15 18 31 19 9 2 6 31 36 105
2017 More than 20 years in the federal public service 23 21 29 19 6 2 0 25 45 72
2014 Less than 3 years in the federal public service 11 21 20 5 18 11 14 30 42 35
2014 3 to 10 years in the federal public service 12 18 23 22 12 4 9 39 34 136
2014 11 to 20 years in the federal public service 14 16 31 24 8 1 7 34 32 137
2014 More than 20 years in the federal public service 8 23 22 19 12 2 14 37 37 94
2011 Less than 3 years in the federal public service 3 6 10 19 43 9 10 76 11 75
2011 3 to 10 years in the federal public service 12 16 26 22 14 3 7 40 31 162
2011 11 to 20 years in the federal public service 8 19 30 23 7 3 9 34 31 126
2011 More than 20 years in the federal public service 15 17 18 27 8 3 11 41 37 100
2008 Less than 3 years in the federal public service 4 22 14 14 24 5 16 48 33 76
2008 3 to 10 years in the federal public service 25 18 26 13 9 5 3 24 47 142
2008 11 to 20 years in the federal public service 17 28 29 18 4 2 3 24 46 115
2008 More than 20 years in the federal public service 22 29 27 12 4 1 3 18 54 89

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 8 19 13 33 12 13 61 14 62
2017 3 to 10 years in the federal public service 16 11 28 22 17 1 5 41 29 104
2017 11 to 20 years in the federal public service 13 21 34 15 9 2 6 26 37 105
2017 More than 20 years in the federal public service 14 28 28 22 8 2 0 30 42 72
2014 Less than 3 years in the federal public service 5 25 26 13 16 8 6 34 35 35
2014 3 to 10 years in the federal public service 13 16 25 20 11 7 8 36 34 137
2014 11 to 20 years in the federal public service 16 24 34 17 6 1 3 24 41 137
2014 More than 20 years in the federal public service 13 26 30 7 8 4 12 17 47 93
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 20 3 8 3 0 3 85 12 63
2017 3 to 10 years in the federal public service 56 28 10 5 0 0 2 85 5 104
2017 11 to 20 years in the federal public service 58 23 10 5 2 1 2 83 7 105
2017 More than 20 years in the federal public service 65 24 5 2 2 0 2 91 5 73
2014 Less than 3 years in the federal public service 65 14 5 3 2 0 10 88 6 35
2014 3 to 10 years in the federal public service 55 29 4 8 3 1 1 86 11 137
2014 11 to 20 years in the federal public service 59 23 7 6 1 0 4 85 8 137
2014 More than 20 years in the federal public service 63 17 7 8 3 0 3 82 11 94
2011 Less than 3 years in the federal public service 71 11 10 6 0 2 0 84 6 75
2011 3 to 10 years in the federal public service 57 31 5 5 2 0 1 89 6 161
2011 11 to 20 years in the federal public service 62 23 3 9 2 0 1 85 11 126
2011 More than 20 years in the federal public service 58 22 7 6 5 0 2 82 11 100
2008 Less than 3 years in the federal public service 60 25 4 5 1 0 5 89 7 77
2008 3 to 10 years in the federal public service 55 25 6 6 3 0 5 84 10 142
2008 11 to 20 years in the federal public service 57 26 5 7 3 0 2 84 11 116
2008 More than 20 years in the federal public service 48 28 8 8 6 0 2 78 14 87

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 23 13 11 4 13 13 62 21 63
2017 3 to 10 years in the federal public service 15 35 20 14 9 3 4 54 25 104
2017 11 to 20 years in the federal public service 17 27 20 18 14 3 2 46 33 105
2017 More than 20 years in the federal public service 25 29 21 9 9 1 5 58 19 72
2014 Less than 3 years in the federal public service 42 26 17 0 6 5 5 75 6 35
2014 3 to 10 years in the federal public service 15 29 19 12 17 7 2 48 32 137
2014 11 to 20 years in the federal public service 19 27 21 17 11 1 3 48 29 137
2014 More than 20 years in the federal public service 25 27 21 7 11 3 5 57 20 94

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 45 3 3 3 0 1 91 6 63
2017 3 to 10 years in the federal public service 36 36 9 10 8 1 0 72 18 104
2017 11 to 20 years in the federal public service 37 26 15 10 12 0 0 63 22 105
2017 More than 20 years in the federal public service 39 38 11 7 4 0 2 78 12 72
2014 Less than 3 years in the federal public service 64 28 5 0 0 0 2 94 0 35
2014 3 to 10 years in the federal public service 29 38 5 12 12 4 0 70 25 137
2014 11 to 20 years in the federal public service 34 27 11 12 13 1 2 63 26 138
2014 More than 20 years in the federal public service 40 27 11 6 12 5 0 71 18 94

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 29 4 5 2 2 1 88 8 63
2017 3 to 10 years in the federal public service 20 40 14 10 14 1 2 62 25 104
2017 11 to 20 years in the federal public service 25 30 16 16 13 0 1 55 28 105
2017 More than 20 years in the federal public service 29 42 9 9 6 1 3 74 17 73
2014 Less than 3 years in the federal public service 51 22 8 9 0 5 5 81 10 35
2014 3 to 10 years in the federal public service 23 33 20 15 7 1 1 57 23 137
2014 11 to 20 years in the federal public service 24 30 19 16 7 1 2 56 24 136
2014 More than 20 years in the federal public service 30 38 9 12 7 0 3 70 20 94
2011 Less than 3 years in the federal public service 57 19 6 7 6 5 0 80 14 75
2011 3 to 10 years in the federal public service 25 36 13 14 7 4 1 64 22 162
2011 11 to 20 years in the federal public service 25 35 16 10 8 2 3 64 19 127
2011 More than 20 years in the federal public service 27 43 15 4 9 2 1 72 13 100
2008 Less than 3 years in the federal public service 38 36 14 4 1 3 4 79 6 77
2008 3 to 10 years in the federal public service 18 39 18 11 11 1 3 59 23 142
2008 11 to 20 years in the federal public service 22 43 12 9 8 3 3 70 17 116
2008 More than 20 years in the federal public service 28 39 11 11 9 1 1 68 20 90

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 26 11 2 6 20 1 77 9 63
2017 3 to 10 years in the federal public service 24 33 10 14 10 7 2 63 26 104
2017 11 to 20 years in the federal public service 25 30 15 11 11 6 2 59 24 105
2017 More than 20 years in the federal public service 26 36 11 15 3 7 3 69 19 73
2014 Less than 3 years in the federal public service 46 18 10 2 0 16 8 83 3 35
2014 3 to 10 years in the federal public service 20 30 15 12 12 10 1 56 26 137
2014 11 to 20 years in the federal public service 24 27 15 16 10 4 4 56 28 136
2014 More than 20 years in the federal public service 34 30 14 8 8 5 2 68 17 94
2011 Less than 3 years in the federal public service 53 10 8 7 8 13 1 74 17 75
2011 3 to 10 years in the federal public service 24 26 15 14 9 10 1 57 26 162
2011 11 to 20 years in the federal public service 28 29 18 8 10 4 4 62 19 127
2011 More than 20 years in the federal public service 36 25 10 9 11 5 4 67 21 99
2008 Less than 3 years in the federal public service 35 26 13 5 0 17 4 77 7 77
2008 3 to 10 years in the federal public service 20 36 13 10 11 8 2 63 23 142
2008 11 to 20 years in the federal public service 23 34 12 7 12 9 3 65 21 116
2008 More than 20 years in the federal public service 30 24 17 12 13 2 1 56 27 89

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 18 11 10 7 40 5 51 30 63
2017 3 to 10 years in the federal public service 8 13 15 26 24 12 3 25 58 104
2017 11 to 20 years in the federal public service 6 20 18 23 17 12 3 31 47 105
2017 More than 20 years in the federal public service 12 28 17 16 13 9 5 46 35 73
2014 Less than 3 years in the federal public service 26 17 20 5 6 21 5 58 14 35
2014 3 to 10 years in the federal public service 9 14 16 17 28 12 4 28 53 137
2014 11 to 20 years in the federal public service 12 17 19 24 18 6 4 32 47 136
2014 More than 20 years in the federal public service 20 25 13 15 16 9 1 51 35 93

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 40 4 3 3 0 1 90 6 63
2017 3 to 10 years in the federal public service 30 39 12 11 6 2 0 70 17 104
2017 11 to 20 years in the federal public service 30 47 9 8 5 1 0 77 13 106
2017 More than 20 years in the federal public service 33 48 10 5 2 0 2 83 7 73
2014 Less than 3 years in the federal public service 60 32 0 5 3 0 0 92 8 35
2014 3 to 10 years in the federal public service 28 43 13 9 7 0 0 71 16 137
2014 11 to 20 years in the federal public service 31 39 13 11 5 0 0 70 16 136
2014 More than 20 years in the federal public service 36 38 15 6 5 0 0 74 11 94
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 40 13 3 7 4 4 75 11 63
2017 3 to 10 years in the federal public service 43 32 7 11 6 0 1 76 17 104
2017 11 to 20 years in the federal public service 39 31 18 7 5 0 0 70 12 105
2017 More than 20 years in the federal public service 31 34 10 15 6 0 4 68 22 73
2014 Less than 3 years in the federal public service 38 44 10 8 0 0 0 82 8 35
2014 3 to 10 years in the federal public service 26 32 18 16 8 0 1 58 24 137
2014 11 to 20 years in the federal public service 30 35 12 12 10 0 1 65 23 138
2014 More than 20 years in the federal public service 30 34 14 8 11 1 3 66 20 94
2011 Less than 3 years in the federal public service 42 22 16 7 3 6 4 71 10 74
2011 3 to 10 years in the federal public service 30 37 12 12 8 0 1 68 20 161
2011 11 to 20 years in the federal public service 30 34 15 16 6 0 0 64 22 127
2011 More than 20 years in the federal public service 35 29 18 9 10 0 0 63 18 100
2008 Less than 3 years in the federal public service 32 42 12 8 4 1 1 76 12 77
2008 3 to 10 years in the federal public service 25 30 18 11 13 1 2 56 25 142
2008 11 to 20 years in the federal public service 22 39 14 16 8 0 1 62 24 116
2008 More than 20 years in the federal public service 30 26 16 13 13 0 2 57 27 90

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 25 8 2 5 5 3 84 7 63
2017 3 to 10 years in the federal public service 47 28 10 7 7 1 1 76 14 104
2017 11 to 20 years in the federal public service 47 21 15 9 7 2 0 69 16 105
2017 More than 20 years in the federal public service 39 36 15 4 4 0 2 77 8 73
2014 Less than 3 years in the federal public service 58 27 6 3 0 2 3 90 3 35
2014 3 to 10 years in the federal public service 25 34 14 12 9 2 4 63 22 137
2014 11 to 20 years in the federal public service 34 32 18 9 7 0 0 66 16 138
2014 More than 20 years in the federal public service 32 36 12 6 7 4 3 74 14 94
2011 Less than 3 years in the federal public service 40 25 15 4 4 7 5 74 9 75
2011 3 to 10 years in the federal public service 34 36 11 9 8 2 1 72 17 162
2011 11 to 20 years in the federal public service 32 34 19 7 7 1 0 66 14 127
2011 More than 20 years in the federal public service 36 31 17 4 10 1 1 68 15 100
2008 Less than 3 years in the federal public service 41 33 12 7 1 4 3 79 8 76
2008 3 to 10 years in the federal public service 28 33 13 10 10 4 2 65 21 142
2008 11 to 20 years in the federal public service 25 33 18 12 8 3 2 60 21 116
2008 More than 20 years in the federal public service 27 35 13 8 13 1 2 64 22 89

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 24 12 3 5 2 3 80 8 63
2017 3 to 10 years in the federal public service 53 24 9 8 7 0 0 76 14 103
2017 11 to 20 years in the federal public service 46 30 10 7 7 0 0 76 14 105
2017 More than 20 years in the federal public service 33 40 17 7 1 0 2 75 8 73
2014 Less than 3 years in the federal public service 38 32 12 5 6 0 7 75 12 35
2014 3 to 10 years in the federal public service 25 32 14 18 8 0 2 59 27 137
2014 11 to 20 years in the federal public service 30 37 12 11 9 0 0 67 21 137
2014 More than 20 years in the federal public service 34 34 17 6 7 0 1 69 13 93
2011 Less than 3 years in the federal public service 49 31 12 3 3 0 2 82 5 75
2011 3 to 10 years in the federal public service 38 26 13 14 8 1 1 64 23 162
2011 11 to 20 years in the federal public service 30 34 14 14 8 0 0 64 21 127
2011 More than 20 years in the federal public service 38 35 12 8 7 0 0 72 15 100
2008 Less than 3 years in the federal public service 29 48 10 10 1 0 1 78 12 77
2008 3 to 10 years in the federal public service 32 32 11 13 9 2 1 67 22 142
2008 11 to 20 years in the federal public service 26 40 13 8 13 1 0 66 21 116
2008 More than 20 years in the federal public service 29 38 12 11 10 0 0 67 21 90

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 17 2 3 1 0 1 94 4 63
2017 3 to 10 years in the federal public service 81 13 3 2 0 0 1 95 2 104
2017 11 to 20 years in the federal public service 85 11 2 0 3 0 0 95 3 105
2017 More than 20 years in the federal public service 79 11 4 1 0 0 5 95 2 73
2014 Less than 3 years in the federal public service 81 14 2 2 0 0 0 95 2 35
2014 3 to 10 years in the federal public service 72 19 6 1 1 0 1 92 2 137
2014 11 to 20 years in the federal public service 80 14 3 0 3 0 0 94 3 138
2014 More than 20 years in the federal public service 68 19 4 3 4 0 3 90 7 94
2011 Less than 3 years in the federal public service 81 12 4 0 0 0 2 96 0 75
2011 3 to 10 years in the federal public service 72 17 5 2 3 0 1 90 5 161
2011 11 to 20 years in the federal public service 71 19 5 2 1 0 1 91 4 127
2011 More than 20 years in the federal public service 77 15 2 0 4 0 2 94 4 100
2008 Less than 3 years in the federal public service 79 13 3 3 0 0 3 95 3 77
2008 3 to 10 years in the federal public service 74 15 6 2 0 0 4 92 2 142
2008 11 to 20 years in the federal public service 82 10 3 3 1 0 2 94 4 116
2008 More than 20 years in the federal public service 77 10 3 6 1 0 3 90 7 90

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 24 8 10 8 2 7 72 19 63
2017 3 to 10 years in the federal public service 47 24 8 10 8 3 1 74 18 104
2017 11 to 20 years in the federal public service 52 19 8 5 10 3 3 76 16 105
2017 More than 20 years in the federal public service 43 19 17 4 3 3 10 72 8 73
2014 Less than 3 years in the federal public service 41 23 11 5 3 9 9 77 10 35
2014 3 to 10 years in the federal public service 31 26 16 7 7 6 9 66 16 137
2014 11 to 20 years in the federal public service 38 22 14 7 9 4 5 66 18 137
2014 More than 20 years in the federal public service 38 24 14 6 7 5 6 70 15 94
2011 Less than 3 years in the federal public service 45 21 7 12 9 4 2 70 22 75
2011 3 to 10 years in the federal public service 41 27 10 8 8 3 3 72 18 162
2011 11 to 20 years in the federal public service 33 35 11 8 5 2 6 74 14 127
2011 More than 20 years in the federal public service 42 26 10 5 12 1 5 72 18 100

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 20 5 13 5 2 1 76 19 63
2017 3 to 10 years in the federal public service 54 23 7 8 6 1 0 78 14 104
2017 11 to 20 years in the federal public service 58 21 5 8 8 0 0 79 16 105
2017 More than 20 years in the federal public service 48 29 13 5 3 0 2 79 8 73

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 17 14 2 3 4 1 80 5 62
2017 3 to 10 years in the federal public service 53 28 8 4 6 1 0 82 10 104
2017 11 to 20 years in the federal public service 51 26 11 5 6 2 0 78 11 105
2017 More than 20 years in the federal public service 50 21 19 0 4 3 2 75 4 73

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 27 8 2 8 2 1 82 10 63
2017 3 to 10 years in the federal public service 50 31 5 9 5 0 0 81 14 104
2017 11 to 20 years in the federal public service 51 25 9 5 9 1 0 77 14 105
2017 More than 20 years in the federal public service 45 32 12 6 2 0 2 79 8 73
2014 Less than 3 years in the federal public service 48 39 8 5 0 0 0 87 5 35
2014 3 to 10 years in the federal public service 29 34 16 9 10 1 1 64 19 137
2014 11 to 20 years in the federal public service 43 26 15 10 6 0 1 69 16 137
2014 More than 20 years in the federal public service 39 29 15 11 5 0 1 69 16 94
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 23 58 6 0 0 7 6 93 0 17
2017 11 to 20 years in the federal public service 37 30 13 6 0 6 7 77 7 30
2017 More than 20 years in the federal public service 21 59 8 3 9 0 0 80 12 34
2014 3 to 10 years in the federal public service 51 24 7 9 9 0 0 76 18 13
2014 11 to 20 years in the federal public service 20 37 16 8 6 0 13 66 16 38
2014 More than 20 years in the federal public service 29 43 9 10 3 6 0 77 14 42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 28 6 2 4 8 1 87 6 63
2017 3 to 10 years in the federal public service 25 33 15 14 5 8 1 63 21 104
2017 11 to 20 years in the federal public service 17 40 19 8 8 8 0 62 17 105
2017 More than 20 years in the federal public service 22 34 26 11 5 0 2 58 16 73
2014 Less than 3 years in the federal public service 46 29 12 0 0 12 2 86 0 35
2014 3 to 10 years in the federal public service 19 40 18 7 8 8 0 64 16 137
2014 11 to 20 years in the federal public service 20 25 24 18 6 7 0 48 26 136
2014 More than 20 years in the federal public service 14 33 20 12 7 15 0 55 22 94
2011 Less than 3 years in the federal public service 41 23 17 4 1 13 0 74 6 74
2011 3 to 10 years in the federal public service 23 29 16 13 12 6 1 56 27 161
2011 11 to 20 years in the federal public service 21 28 22 13 8 8 0 53 23 127
2011 More than 20 years in the federal public service 19 30 26 5 10 9 1 54 17 100

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 25 10 0 6 8 3 83 6 63
2017 3 to 10 years in the federal public service 19 27 20 22 7 3 1 48 31 104
2017 11 to 20 years in the federal public service 12 32 28 12 14 1 0 45 27 104
2017 More than 20 years in the federal public service 22 29 19 18 12 0 0 51 30 73
2014 Less than 3 years in the federal public service 49 37 6 2 0 2 2 91 3 35
2014 3 to 10 years in the federal public service 16 35 23 9 13 4 0 53 23 137
2014 11 to 20 years in the federal public service 11 24 25 23 14 2 1 36 38 136
2014 More than 20 years in the federal public service 11 26 32 20 10 1 0 37 30 94
2011 Less than 3 years in the federal public service 46 29 14 4 0 6 1 81 4 75
2011 3 to 10 years in the federal public service 21 23 22 19 13 1 1 45 33 161
2011 11 to 20 years in the federal public service 19 27 25 12 14 3 0 48 27 126
2011 More than 20 years in the federal public service 14 30 25 12 12 6 0 47 26 99
2008 Less than 3 years in the federal public service 21 40 16 12 4 5 3 66 17 77
2008 3 to 10 years in the federal public service 19 23 23 19 13 2 1 43 33 142
2008 11 to 20 years in the federal public service 11 33 16 22 17 1 0 44 39 116
2008 More than 20 years in the federal public service 18 22 24 14 19 2 0 41 34 90

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 26 13 4 4 17 1 74 10 63
2017 3 to 10 years in the federal public service 14 26 21 24 10 5 1 42 36 104
2017 11 to 20 years in the federal public service 9 28 25 15 18 6 0 39 34 105
2017 More than 20 years in the federal public service 14 28 22 15 15 6 0 45 32 73
2014 Less than 3 years in the federal public service 36 24 18 6 3 12 2 69 10 35
2014 3 to 10 years in the federal public service 11 28 26 14 15 6 0 42 31 137
2014 11 to 20 years in the federal public service 6 21 24 27 17 5 0 28 46 136
2014 More than 20 years in the federal public service 9 15 36 22 12 5 0 26 36 94
2011 Less than 3 years in the federal public service 31 25 15 6 3 18 1 69 12 75
2011 3 to 10 years in the federal public service 11 31 24 19 12 2 0 43 32 162
2011 11 to 20 years in the federal public service 11 27 23 18 12 10 0 42 33 127
2011 More than 20 years in the federal public service 8 31 27 16 7 10 0 44 26 100
2008 Less than 3 years in the federal public service 14 30 19 14 5 14 3 53 23 77
2008 3 to 10 years in the federal public service 11 24 18 23 18 7 0 37 43 142
2008 11 to 20 years in the federal public service 10 24 16 30 14 6 0 37 46 115
2008 More than 20 years in the federal public service 8 20 22 22 19 8 1 30 45 90

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 26 6 8 6 16 3 75 18 63
2017 3 to 10 years in the federal public service 19 26 22 13 13 6 1 48 28 104
2017 11 to 20 years in the federal public service 13 31 21 14 15 6 0 47 31 105
2017 More than 20 years in the federal public service 20 31 19 13 16 2 0 51 29 73
2014 Less than 3 years in the federal public service 34 24 14 11 0 15 2 70 13 35
2014 3 to 10 years in the federal public service 11 28 24 17 13 8 0 42 33 137
2014 11 to 20 years in the federal public service 12 26 27 13 16 7 0 41 31 136
2014 More than 20 years in the federal public service 12 37 28 13 9 1 0 49 22 93
2011 Less than 3 years in the federal public service 35 25 17 5 5 13 0 68 12 75
2011 3 to 10 years in the federal public service 16 29 19 16 11 8 1 50 30 162
2011 11 to 20 years in the federal public service 16 36 22 8 10 8 0 57 20 127
2011 More than 20 years in the federal public service 15 38 26 7 10 3 0 55 18 100
2008 Less than 3 years in the federal public service 19 32 12 10 4 19 3 67 18 77
2008 3 to 10 years in the federal public service 13 30 15 20 12 11 0 47 35 142
2008 11 to 20 years in the federal public service 12 36 14 17 12 9 0 53 32 116
2008 More than 20 years in the federal public service 14 26 20 13 18 8 1 44 34 90

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 32 7 10 4 14 1 74 17 63
2017 3 to 10 years in the federal public service 19 27 18 15 18 2 1 47 35 104
2017 11 to 20 years in the federal public service 8 34 19 17 19 4 0 44 37 105
2017 More than 20 years in the federal public service 15 24 23 19 18 2 0 39 37 72
2014 Less than 3 years in the federal public service 39 18 23 11 0 7 2 63 12 35
2014 3 to 10 years in the federal public service 8 33 23 20 15 2 0 41 36 137
2014 11 to 20 years in the federal public service 8 30 21 20 19 2 0 38 40 136
2014 More than 20 years in the federal public service 11 27 24 18 17 3 0 40 36 93
2011 Less than 3 years in the federal public service 34 35 16 7 1 7 0 74 9 75
2011 3 to 10 years in the federal public service 17 29 19 20 14 2 0 47 34 162
2011 11 to 20 years in the federal public service 14 32 20 16 17 1 0 47 33 127
2011 More than 20 years in the federal public service 13 30 27 14 14 1 0 44 28 100
2008 Less than 3 years in the federal public service 21 38 16 16 1 5 4 64 19 77
2008 3 to 10 years in the federal public service 16 33 13 18 14 6 1 53 34 142
2008 11 to 20 years in the federal public service 10 33 20 19 17 1 0 44 36 115
2008 More than 20 years in the federal public service 15 38 11 18 13 3 1 55 33 89
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 34 12 6 2 4 3 78 9 63
2017 3 to 10 years in the federal public service 28 35 13 15 8 1 0 63 24 104
2017 11 to 20 years in the federal public service 16 44 27 6 3 4 0 62 10 105
2017 More than 20 years in the federal public service 23 43 15 13 6 0 0 66 19 73
2014 Less than 3 years in the federal public service 32 24 28 3 0 10 2 64 4 35
2014 3 to 10 years in the federal public service 17 45 23 7 7 1 0 62 14 137
2014 11 to 20 years in the federal public service 18 38 24 10 8 1 1 57 18 137
2014 More than 20 years in the federal public service 18 29 36 10 7 0 0 47 17 93
2011 Less than 3 years in the federal public service 48 28 14 5 1 4 0 79 6 75
2011 3 to 10 years in the federal public service 21 37 21 12 7 2 0 59 19 161
2011 11 to 20 years in the federal public service 20 38 22 8 8 3 0 60 17 127
2011 More than 20 years in the federal public service 22 33 23 7 10 5 0 58 18 99

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 25 5 6 3 3 1 86 9 61
2017 3 to 10 years in the federal public service 30 43 16 4 2 5 0 76 7 104
2017 11 to 20 years in the federal public service 42 31 16 3 4 4 0 76 7 103
2017 More than 20 years in the federal public service 32 48 14 2 2 3 0 82 3 73
2014 Less than 3 years in the federal public service 41 33 9 5 0 9 3 85 5 35
2014 3 to 10 years in the federal public service 22 47 16 3 3 8 2 76 7 137
2014 11 to 20 years in the federal public service 35 41 12 5 3 4 0 80 8 137
2014 More than 20 years in the federal public service 30 48 10 5 0 6 1 84 5 94
2011 Less than 3 years in the federal public service 56 24 8 6 0 3 3 85 7 75
2011 3 to 10 years in the federal public service 26 40 18 6 3 7 1 71 9 161
2011 11 to 20 years in the federal public service 34 40 18 4 1 2 1 76 5 127
2011 More than 20 years in the federal public service 41 39 10 2 4 4 1 83 6 100

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 31 7 10 1 4 2 81 12 63
2017 3 to 10 years in the federal public service 35 36 13 7 2 6 0 76 10 104
2017 11 to 20 years in the federal public service 34 32 13 9 6 6 1 70 16 103
2017 More than 20 years in the federal public service 33 38 17 8 3 1 0 72 11 73
2014 Less than 3 years in the federal public service 39 21 20 16 0 3 0 63 16 35
2014 3 to 10 years in the federal public service 29 42 16 6 4 2 2 73 10 136
2014 11 to 20 years in the federal public service 29 35 17 8 8 3 1 66 16 137
2014 More than 20 years in the federal public service 33 28 18 8 5 9 0 66 15 94
2011 Less than 3 years in the federal public service 50 24 15 5 3 2 0 76 8 75
2011 3 to 10 years in the federal public service 29 33 9 12 8 7 2 68 21 161
2011 11 to 20 years in the federal public service 35 34 11 7 6 4 3 74 14 127
2011 More than 20 years in the federal public service 39 31 10 6 9 5 0 75 15 99
2008 Less than 3 years in the federal public service 29 36 10 9 5 6 4 72 16 77
2008 3 to 10 years in the federal public service 27 39 11 9 7 6 1 71 17 142
2008 11 to 20 years in the federal public service 28 38 12 9 8 3 2 70 17 116
2008 More than 20 years in the federal public service 27 37 12 10 9 4 1 67 20 90

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 24 18 8 8 11 2 60 19 63
2017 3 to 10 years in the federal public service 20 28 25 13 7 7 0 52 22 104
2017 11 to 20 years in the federal public service 21 29 27 7 11 4 2 52 19 105
2017 More than 20 years in the federal public service 18 32 26 9 9 6 0 53 19 72
2014 Less than 3 years in the federal public service 36 20 17 8 6 10 2 65 16 35
2014 3 to 10 years in the federal public service 17 28 25 11 9 8 2 50 22 137
2014 11 to 20 years in the federal public service 19 30 26 11 9 4 1 52 21 137
2014 More than 20 years in the federal public service 16 29 23 15 13 5 0 47 28 94
2011 Less than 3 years in the federal public service 23 23 26 11 5 10 1 52 18 75
2011 3 to 10 years in the federal public service 17 37 14 14 9 9 0 59 25 161
2011 11 to 20 years in the federal public service 20 34 23 10 8 2 2 56 19 127
2011 More than 20 years in the federal public service 27 26 21 9 8 6 3 59 18 100

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 28 6 9 5 30 6 70 21 63
2017 3 to 10 years in the federal public service 15 25 11 16 12 15 5 50 35 104
2017 11 to 20 years in the federal public service 17 16 24 14 16 12 1 38 34 105
2017 More than 20 years in the federal public service 9 21 30 13 11 13 4 36 29 73
2014 Less than 3 years in the federal public service 30 29 15 6 8 8 2 67 16 35
2014 3 to 10 years in the federal public service 15 17 20 19 12 14 4 39 37 137
2014 11 to 20 years in the federal public service 12 21 23 16 17 9 3 37 37 137
2014 More than 20 years in the federal public service 20 19 24 12 19 5 2 41 33 94
2011 Less than 3 years in the federal public service 26 21 16 8 3 22 5 64 14 75
2011 3 to 10 years in the federal public service 16 19 15 18 15 12 4 42 40 161
2011 11 to 20 years in the federal public service 13 19 24 12 17 11 4 38 34 127
2011 More than 20 years in the federal public service 13 23 21 12 11 17 3 44 29 100

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 22 10 0 0 3 8 89 0 63
2017 3 to 10 years in the federal public service 53 34 8 1 1 2 1 90 2 104
2017 11 to 20 years in the federal public service 54 31 5 5 3 1 2 87 8 105
2017 More than 20 years in the federal public service 60 28 11 0 1 0 0 88 1 73
2014 Less than 3 years in the federal public service 58 13 8 3 0 10 8 87 4 35
2014 3 to 10 years in the federal public service 48 28 12 4 4 1 3 79 9 137
2014 11 to 20 years in the federal public service 52 26 12 7 2 2 0 79 9 137
2014 More than 20 years in the federal public service 48 33 10 4 2 1 2 84 6 94

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 23 1 6 0 5 3 92 6 62
2017 3 to 10 years in the federal public service 67 24 4 3 1 1 0 92 4 104
2017 11 to 20 years in the federal public service 70 23 3 1 1 3 0 95 2 105
2017 More than 20 years in the federal public service 68 27 4 0 1 0 0 95 1 73
2014 Less than 3 years in the federal public service 68 5 5 7 3 11 0 83 11 35
2014 3 to 10 years in the federal public service 57 24 11 5 1 2 1 83 6 137
2014 11 to 20 years in the federal public service 55 27 7 1 3 4 2 88 4 136
2014 More than 20 years in the federal public service 47 31 8 5 2 3 2 83 8 93
2011 Less than 3 years in the federal public service 77 18 3 1 0 2 0 96 1 74
2011 3 to 10 years in the federal public service 60 23 11 3 1 1 2 85 3 162
2011 11 to 20 years in the federal public service 59 25 14 2 1 0 0 84 3 127
2011 More than 20 years in the federal public service 61 20 13 1 1 1 3 84 2 100
2008 Less than 3 years in the federal public service 70 19 5 1 0 0 4 93 1 77
2008 3 to 10 years in the federal public service 65 19 7 4 2 2 1 86 7 142
2008 11 to 20 years in the federal public service 63 23 6 3 2 2 2 89 5 115
2008 More than 20 years in the federal public service 63 21 3 8 0 2 2 88 8 90

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 24 15 13 6 10 1 61 22 63
2017 3 to 10 years in the federal public service 23 29 19 15 13 1 0 52 28 103
2017 11 to 20 years in the federal public service 14 30 26 12 15 4 0 45 28 105
2017 More than 20 years in the federal public service 22 23 29 11 13 1 0 46 25 73
2014 Less than 3 years in the federal public service 31 25 11 9 0 21 3 74 11 35
2014 3 to 10 years in the federal public service 10 16 22 20 27 3 1 28 49 137
2014 11 to 20 years in the federal public service 12 12 26 22 26 2 0 24 49 137
2014 More than 20 years in the federal public service 6 14 26 27 25 2 0 20 53 93
2011 Less than 3 years in the federal public service 28 29 15 10 9 3 5 63 20 75
2011 3 to 10 years in the federal public service 15 30 14 21 17 2 1 46 39 162
2011 11 to 20 years in the federal public service 10 38 19 16 15 1 0 49 31 127
2011 More than 20 years in the federal public service 19 23 20 17 14 4 2 45 33 100
2008 Less than 3 years in the federal public service 17 38 19 12 6 6 1 59 20 77
2008 3 to 10 years in the federal public service 14 28 18 16 19 5 0 44 37 140
2008 11 to 20 years in the federal public service 16 34 18 14 16 2 0 51 31 116
2008 More than 20 years in the federal public service 16 33 17 12 21 1 0 49 34 90

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 18 9 12 19 6 22 45 42 63
2017 3 to 10 years in the federal public service 11 20 20 22 22 3 3 33 46 104
2017 11 to 20 years in the federal public service 11 20 17 20 26 5 2 33 49 105
2017 More than 20 years in the federal public service 15 17 23 16 18 3 8 36 38 73
2014 Less than 3 years in the federal public service 27 18 9 8 10 8 21 62 26 35
2014 3 to 10 years in the federal public service 9 18 16 16 34 3 4 29 54 137
2014 11 to 20 years in the federal public service 11 13 19 16 38 1 2 25 56 137
2014 More than 20 years in the federal public service 8 8 26 25 26 2 6 16 55 93
2011 Less than 3 years in the federal public service 19 19 8 13 12 3 26 53 36 75
2011 3 to 10 years in the federal public service 8 23 10 23 29 1 6 33 56 162
2011 11 to 20 years in the federal public service 6 24 14 22 27 3 4 32 53 127
2011 More than 20 years in the federal public service 8 20 20 22 25 2 4 30 50 100
2008 Less than 3 years in the federal public service 13 23 14 13 5 9 22 53 26 77
2008 3 to 10 years in the federal public service 4 26 11 22 31 4 2 32 57 141
2008 11 to 20 years in the federal public service 10 27 14 20 25 1 3 39 47 116
2008 More than 20 years in the federal public service 7 19 23 16 27 2 7 28 46 90

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 24 22 7 5 17 1 59 15 62
2017 3 to 10 years in the federal public service 15 38 18 13 9 7 0 56 24 104
2017 11 to 20 years in the federal public service 15 37 23 9 10 6 0 56 20 105
2017 More than 20 years in the federal public service 19 36 23 9 10 3 0 56 20 73

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 24 14 3 5 13 1 75 9 63
2017 3 to 10 years in the federal public service 40 32 15 5 1 7 0 77 7 104
2017 11 to 20 years in the federal public service 26 43 15 5 7 5 0 72 12 105
2017 More than 20 years in the federal public service 34 40 21 0 1 4 0 77 1 73
2014 Less than 3 years in the federal public service 47 33 8 0 0 9 3 91 0 35
2014 3 to 10 years in the federal public service 37 36 16 3 1 4 3 79 4 137
2014 11 to 20 years in the federal public service 25 38 21 6 7 2 0 65 13 137
2014 More than 20 years in the federal public service 37 38 12 4 6 3 0 78 10 94

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 39 3 9 3 3 1 85 12 63
2017 3 to 10 years in the federal public service 31 46 11 4 5 3 0 79 10 104
2017 11 to 20 years in the federal public service 22 42 19 5 6 6 0 69 11 105
2017 More than 20 years in the federal public service 32 46 15 3 3 2 0 78 6 72
2014 Less than 3 years in the federal public service 55 39 3 2 0 0 0 95 2 35
2014 3 to 10 years in the federal public service 37 45 11 5 1 1 0 83 6 137
2014 11 to 20 years in the federal public service 29 34 22 9 5 2 0 64 14 137
2014 More than 20 years in the federal public service 28 43 14 10 4 1 0 72 14 94
2011 Less than 3 years in the federal public service 47 31 13 1 0 6 2 85 1 75
2011 3 to 10 years in the federal public service 29 38 19 4 8 1 1 68 12 162
2011 11 to 20 years in the federal public service 29 39 16 9 4 4 0 70 13 127
2011 More than 20 years in the federal public service 28 33 25 3 6 6 0 65 9 100

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 28 2 2 3 0 1 94 4 62
2017 3 to 10 years in the federal public service 47 39 4 7 3 0 0 86 10 104
2017 11 to 20 years in the federal public service 34 38 17 6 5 0 0 72 11 105
2017 More than 20 years in the federal public service 34 46 13 3 3 2 0 81 5 73
2014 Less than 3 years in the federal public service 69 25 5 0 0 0 0 95 0 35
2014 3 to 10 years in the federal public service 50 33 8 4 6 0 0 83 10 136
2014 11 to 20 years in the federal public service 32 40 14 8 5 1 0 73 13 138
2014 More than 20 years in the federal public service 33 44 15 5 2 1 0 78 7 94
2011 Less than 3 years in the federal public service 67 27 4 1 1 0 0 94 3 75
2011 3 to 10 years in the federal public service 36 41 11 5 6 1 0 78 11 162
2011 11 to 20 years in the federal public service 36 38 13 8 5 0 0 74 13 127
2011 More than 20 years in the federal public service 34 36 19 5 6 0 0 70 11 99
2008 Less than 3 years in the federal public service 49 40 6 4 0 0 0 90 4 77
2008 3 to 10 years in the federal public service 33 38 16 8 4 1 0 73 12 141
2008 11 to 20 years in the federal public service 35 37 11 12 4 1 0 72 17 115
2008 More than 20 years in the federal public service 26 38 17 8 10 1 0 65 18 89

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 30 8 4 6 2 1 81 11 62
2017 3 to 10 years in the federal public service 22 34 24 13 6 3 0 57 19 104
2017 11 to 20 years in the federal public service 20 26 29 12 12 1 0 46 24 105
2017 More than 20 years in the federal public service 17 29 27 19 7 1 0 46 26 73
2014 Less than 3 years in the federal public service 42 30 19 5 3 0 0 72 9 35
2014 3 to 10 years in the federal public service 23 36 24 7 10 0 0 59 17 137
2014 11 to 20 years in the federal public service 16 27 29 16 12 1 0 43 28 138
2014 More than 20 years in the federal public service 19 30 25 12 12 2 0 51 24 94
2011 Less than 3 years in the federal public service 57 30 5 4 4 0 0 87 8 75
2011 3 to 10 years in the federal public service 24 29 25 10 11 1 0 53 21 162
2011 11 to 20 years in the federal public service 22 33 18 16 10 0 1 56 26 127
2011 More than 20 years in the federal public service 20 26 29 12 13 1 0 46 25 99

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 31 7 4 4 2 1 84 9 63
2017 3 to 10 years in the federal public service 23 40 19 11 6 1 0 64 17 104
2017 11 to 20 years in the federal public service 21 35 24 9 10 0 1 56 19 105
2017 More than 20 years in the federal public service 20 34 22 18 5 0 0 54 24 73
2014 Less than 3 years in the federal public service 42 34 20 0 3 0 0 76 3 34
2014 3 to 10 years in the federal public service 23 37 19 10 10 1 0 61 20 137
2014 11 to 20 years in the federal public service 16 32 25 13 13 1 0 49 26 138
2014 More than 20 years in the federal public service 18 39 20 11 10 2 0 58 21 94
2011 Less than 3 years in the federal public service 57 31 3 6 3 0 0 88 9 74
2011 3 to 10 years in the federal public service 23 34 23 12 8 0 0 57 20 161
2011 11 to 20 years in the federal public service 25 37 15 12 10 1 0 63 22 127
2011 More than 20 years in the federal public service 22 29 27 10 11 0 0 52 21 99
2008 Less than 3 years in the federal public service 44 39 6 6 4 0 0 83 10 77
2008 3 to 10 years in the federal public service 17 37 18 16 11 0 1 55 28 142
2008 11 to 20 years in the federal public service 16 37 19 18 10 0 0 53 28 116
2008 More than 20 years in the federal public service 23 29 19 14 12 2 0 53 27 90

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 18 14 8 6 12 14 62 20 63
2017 3 to 10 years in the federal public service 20 26 23 15 12 3 2 48 28 104
2017 11 to 20 years in the federal public service 23 24 21 13 14 5 0 50 28 105
2017 More than 20 years in the federal public service 26 29 19 16 3 4 3 59 21 73
2014 Less than 3 years in the federal public service 39 11 23 8 6 2 10 57 17 35
2014 3 to 10 years in the federal public service 24 26 18 16 15 2 0 51 32 137
2014 11 to 20 years in the federal public service 21 22 20 16 17 4 1 45 34 138
2014 More than 20 years in the federal public service 23 20 23 14 9 11 1 48 26 94
2011 Less than 3 years in the federal public service 43 21 8 7 10 0 11 71 19 74
2011 3 to 10 years in the federal public service 28 20 18 14 17 3 1 50 32 162
2011 11 to 20 years in the federal public service 31 25 18 10 10 7 0 60 21 127
2011 More than 20 years in the federal public service 26 23 24 10 12 5 1 52 23 99
2008 Less than 3 years in the federal public service 22 22 22 9 8 4 13 53 20 77
2008 3 to 10 years in the federal public service 17 25 20 18 17 2 1 43 36 142
2008 11 to 20 years in the federal public service 21 28 20 16 13 1 1 50 30 116
2008 More than 20 years in the federal public service 25 21 20 11 15 6 2 50 28 89
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 58 16 25 63
2017 3 to 10 years in the federal public service 35 29 36 104
2017 11 to 20 years in the federal public service 28 31 41 106
2017 More than 20 years in the federal public service 27 41 32 73
2014 Less than 3 years in the federal public service 40 16 44 35
2014 3 to 10 years in the federal public service 38 30 32 137
2014 11 to 20 years in the federal public service 30 37 32 138
2014 More than 20 years in the federal public service 27 39 33 94
2011 Less than 3 years in the federal public service 55 28 18 75
2011 3 to 10 years in the federal public service 44 30 26 162
2011 11 to 20 years in the federal public service 24 48 28 127
2011 More than 20 years in the federal public service 23 42 36 100

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 0 7 22 3 61 8 34
2017 3 to 10 years in the federal public service 0 23 58 3 16 0 35
2017 11 to 20 years in the federal public service 26 4 63 0 0 7 30
2017 More than 20 years in the federal public service 72 0 28 0 0 0 20
2014 Less than 3 years in the federal public service 0 0 22 14 9999 64 15
2014 3 to 10 years in the federal public service 2 23 53 10 9999 12 51
2014 11 to 20 years in the federal public service 15 8 56 11 9999 10 45
2014 More than 20 years in the federal public service 64 3 30 0 9999 3 24
2011 Less than 3 years in the federal public service 0 9 30 19 9999 43 40
2011 3 to 10 years in the federal public service 5 15 64 9 9999 8 71
2011 11 to 20 years in the federal public service 14 12 67 0 9999 7 31
2011 More than 20 years in the federal public service 61 5 31 4 9999 0 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 20 80 104
2017 11 to 20 years in the federal public service 28 72 105
2017 More than 20 years in the federal public service 24 76 73
2014 Less than 3 years in the federal public service 16 84 35
2014 3 to 10 years in the federal public service 19 81 137
2014 11 to 20 years in the federal public service 15 85 138
2014 More than 20 years in the federal public service 19 81 94

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 51 19
2017 11 to 20 years in the federal public service 31 29
2017 More than 20 years in the federal public service 45 17
2014 3 to 10 years in the federal public service 40 25
2014 11 to 20 years in the federal public service 39 21
2014 More than 20 years in the federal public service 36 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 48 19
2017 11 to 20 years in the federal public service 76 29
2017 More than 20 years in the federal public service 43 17
2014 3 to 10 years in the federal public service 67 25
2014 11 to 20 years in the federal public service 66 21
2014 More than 20 years in the federal public service 76 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 29
2017 More than 20 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 0 25
2014 11 to 20 years in the federal public service 0 21
2014 More than 20 years in the federal public service 0 19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 17
2014 11 to 20 years in the federal public service 0 21
2014 More than 20 years in the federal public service 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 45 19
2017 11 to 20 years in the federal public service 37 29
2017 More than 20 years in the federal public service 47 17
2014 3 to 10 years in the federal public service 42 25
2014 11 to 20 years in the federal public service 45 21
2014 More than 20 years in the federal public service 43 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 28 29
2014 3 to 10 years in the federal public service 35 25
2014 11 to 20 years in the federal public service 36 21
2014 More than 20 years in the federal public service 46 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 32 19
2017 11 to 20 years in the federal public service 42 29
2017 More than 20 years in the federal public service 35 17
2014 3 to 10 years in the federal public service 41 25
2014 11 to 20 years in the federal public service 43 21
2014 More than 20 years in the federal public service 33 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 26 19
2017 11 to 20 years in the federal public service 48 29
2017 More than 20 years in the federal public service 28 17
2014 3 to 10 years in the federal public service 55 25
2014 11 to 20 years in the federal public service 39 21
2014 More than 20 years in the federal public service 55 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 24 29
2014 3 to 10 years in the federal public service 20 25
2014 11 to 20 years in the federal public service 27 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 48 19
2017 11 to 20 years in the federal public service 51 29
2017 More than 20 years in the federal public service 57 17
2014 3 to 10 years in the federal public service 66 25
2014 11 to 20 years in the federal public service 56 21
2014 More than 20 years in the federal public service 48 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 49 19
2017 11 to 20 years in the federal public service 28 29
2014 3 to 10 years in the federal public service 41 25
2014 11 to 20 years in the federal public service 38 21
2014 More than 20 years in the federal public service 25 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 29
2014 3 to 10 years in the federal public service 0 25
2014 11 to 20 years in the federal public service 0 21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 19
2017 More than 20 years in the federal public service 0 17

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 17 29
2014 3 to 10 years in the federal public service 19 25
2014 11 to 20 years in the federal public service 27 21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 44 19
2017 11 to 20 years in the federal public service 45 29
2017 More than 20 years in the federal public service 39 17
2014 3 to 10 years in the federal public service 34 25
2014 11 to 20 years in the federal public service 38 21
2014 More than 20 years in the federal public service 54 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 44 19
2017 11 to 20 years in the federal public service 18 29
2017 More than 20 years in the federal public service 34 17
2014 3 to 10 years in the federal public service 45 25
2014 11 to 20 years in the federal public service 23 21
2014 More than 20 years in the federal public service 33 19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 31 19
2017 11 to 20 years in the federal public service 26 29
2014 11 to 20 years in the federal public service 0 21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 65 19
2017 11 to 20 years in the federal public service 62 29
2017 More than 20 years in the federal public service 64 17
2014 3 to 10 years in the federal public service 71 25
2014 11 to 20 years in the federal public service 48 21
2014 More than 20 years in the federal public service 68 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 39 19
2017 11 to 20 years in the federal public service 42 29
2014 3 to 10 years in the federal public service 27 25
2014 More than 20 years in the federal public service 24 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 27 19
2017 11 to 20 years in the federal public service 24 29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 44 29
2017 More than 20 years in the federal public service 0 17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 29 29
2017 More than 20 years in the federal public service 0 17
2014 More than 20 years in the federal public service 0 19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 17
2014 More than 20 years in the federal public service 0 19

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 20 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 26 17
2014 3 to 10 years in the federal public service 22 25
2014 11 to 20 years in the federal public service 29 21

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 20 26

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2017 11 to 20 years in the federal public service 19 26
2014 3 to 10 years in the federal public service 0 24

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 28 18
2014 3 to 10 years in the federal public service 27 24

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 20 26
2014 More than 20 years in the federal public service 0 19

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 17

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 17

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 20 26
2017 More than 20 years in the federal public service 0 17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 35 18
2017 11 to 20 years in the federal public service 46 26
2014 3 to 10 years in the federal public service 43 24
2014 11 to 20 years in the federal public service 36 20
2014 More than 20 years in the federal public service 44 19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 0 24
2014 More than 20 years in the federal public service 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 40 18
2017 11 to 20 years in the federal public service 30 26
2017 More than 20 years in the federal public service 36 17
2014 3 to 10 years in the federal public service 72 24
2014 11 to 20 years in the federal public service 34 20
2014 More than 20 years in the federal public service 50 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 18
2017 More than 20 years in the federal public service 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 26 26

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 91 9 19
2017 11 to 20 years in the federal public service 100 0 29
2017 More than 20 years in the federal public service 95 5 17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 18 10 3 3 39 22 57 16 63
2017 3 to 10 years in the federal public service 11 17 17 8 10 31 7 44 28 104
2017 11 to 20 years in the federal public service 11 15 24 9 14 23 5 36 31 105
2017 More than 20 years in the federal public service 11 24 24 11 8 16 6 45 24 73
2014 Less than 3 years in the federal public service 26 8 11 3 3 32 17 66 13 35
2014 3 to 10 years in the federal public service 15 14 21 8 8 29 5 44 24 137
2014 11 to 20 years in the federal public service 12 21 24 4 10 24 7 46 19 137
2014 More than 20 years in the federal public service 19 17 25 11 4 20 4 48 20 93

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 21 31 19 2 3 22 3 69 6 63
2017 3 to 10 years in the federal public service 27 32 15 6 7 13 0 68 15 104
2017 11 to 20 years in the federal public service 16 31 23 5 12 13 0 54 20 104
2017 More than 20 years in the federal public service 25 41 17 5 6 6 0 69 13 73
2014 Less than 3 years in the federal public service 30 17 14 2 9 21 6 65 15 35
2014 3 to 10 years in the federal public service 23 31 19 9 5 12 1 61 17 137
2014 11 to 20 years in the federal public service 19 35 24 5 6 9 1 61 12 137
2014 More than 20 years in the federal public service 25 33 19 8 6 8 1 63 16 93
2011 Less than 3 years in the federal public service 49 15 16 3 0 18 0 77 3 75
2011 3 to 10 years in the federal public service 28 35 16 8 6 5 0 67 16 162
2011 11 to 20 years in the federal public service 31 37 12 8 5 7 0 73 14 127
2011 More than 20 years in the federal public service 33 32 17 5 7 7 0 70 12 99
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 39 11 11 12 6 8 60 27 63
2017 3 to 10 years in the federal public service 24 50 11 9 1 1 4 78 11 104
2017 11 to 20 years in the federal public service 25 49 14 5 0 3 5 79 6 104
2017 More than 20 years in the federal public service 26 57 9 1 0 1 5 89 1 73
2014 Less than 3 years in the federal public service 9 22 14 13 2 5 33 51 26 35
2014 3 to 10 years in the federal public service 17 54 13 6 3 1 5 76 10 137
2014 11 to 20 years in the federal public service 32 43 11 7 1 2 5 80 8 136
2014 More than 20 years in the federal public service 26 52 9 5 3 0 5 82 8 93
2011 Less than 3 years in the federal public service 17 37 12 7 12 2 13 64 22 74
2011 3 to 10 years in the federal public service 26 42 13 11 1 0 7 73 13 162
2011 11 to 20 years in the federal public service 33 49 8 5 1 1 4 85 6 127
2011 More than 20 years in the federal public service 36 47 10 0 1 0 6 88 1 100
2008 Less than 3 years in the federal public service 9 18 5 23 9 13 22 42 50 77
2008 3 to 10 years in the federal public service 20 42 18 10 4 1 5 66 15 142
2008 11 to 20 years in the federal public service 34 40 10 6 2 0 9 80 8 116
2008 More than 20 years in the federal public service 28 44 13 4 1 3 6 79 6 90

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 16 14 2 5 24 33 52 15 63
2017 3 to 10 years in the federal public service 8 20 23 7 6 21 14 44 20 104
2017 11 to 20 years in the federal public service 10 19 22 7 2 27 14 48 15 105
2017 More than 20 years in the federal public service 12 29 25 4 4 16 10 55 11 73
2014 Less than 3 years in the federal public service 6 0 15 0 0 37 43 28 0 35
2014 3 to 10 years in the federal public service 12 17 22 7 1 26 15 49 14 137
2014 11 to 20 years in the federal public service 12 23 23 6 8 19 8 49 20 136
2014 More than 20 years in the federal public service 15 17 28 1 5 19 14 49 9 93
2011 Less than 3 years in the federal public service 9 14 16 4 3 29 26 51 15 75
2011 3 to 10 years in the federal public service 12 20 21 4 8 22 12 49 19 162
2011 11 to 20 years in the federal public service 12 28 30 4 2 20 5 53 8 127
2011 More than 20 years in the federal public service 18 19 33 5 3 15 7 47 11 100

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 23 10 2 3 23 9 79 7 63
2017 3 to 10 years in the federal public service 49 28 10 4 2 2 4 83 7 104
2017 11 to 20 years in the federal public service 43 29 10 4 3 7 5 81 7 105
2017 More than 20 years in the federal public service 44 37 8 1 0 5 5 90 1 73
2014 Less than 3 years in the federal public service 26 24 12 0 0 13 25 81 0 35
2014 3 to 10 years in the federal public service 28 30 19 4 3 8 8 69 8 137
2014 11 to 20 years in the federal public service 32 34 18 3 2 6 5 74 6 137
2014 More than 20 years in the federal public service 36 41 7 2 4 4 6 86 6 93
2011 Less than 3 years in the federal public service 36 16 6 3 3 21 14 81 9 75
2011 3 to 10 years in the federal public service 37 30 16 2 2 8 7 78 4 162
2011 11 to 20 years in the federal public service 33 37 14 3 2 9 2 78 6 127
2011 More than 20 years in the federal public service 32 41 10 3 4 4 6 81 8 100
2008 Less than 3 years in the federal public service 13 21 10 3 1 31 21 70 8 77
2008 3 to 10 years in the federal public service 21 39 18 6 3 8 5 69 11 142
2008 11 to 20 years in the federal public service 30 40 10 3 2 6 9 82 6 116
2008 More than 20 years in the federal public service 41 31 13 2 2 4 6 80 5 90

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 26 11 0 5 32 9 74 8 63
2017 3 to 10 years in the federal public service 38 27 14 4 4 8 5 75 9 104
2017 11 to 20 years in the federal public service 33 28 13 4 4 13 6 75 9 105
2017 More than 20 years in the federal public service 30 41 11 5 0 7 5 82 6 73
2014 Less than 3 years in the federal public service 24 17 14 0 0 15 30 74 0 35
2014 3 to 10 years in the federal public service 25 35 20 3 2 9 6 70 6 137
2014 11 to 20 years in the federal public service 24 36 19 5 2 9 5 70 8 137
2014 More than 20 years in the federal public service 32 40 10 1 4 8 5 83 5 93
2011 Less than 3 years in the federal public service 32 16 10 0 0 24 17 82 0 75
2011 3 to 10 years in the federal public service 28 30 18 2 4 11 7 71 7 162
2011 11 to 20 years in the federal public service 28 41 14 5 2 9 2 77 8 127
2011 More than 20 years in the federal public service 28 42 9 4 4 9 4 80 10 100
2008 Less than 3 years in the federal public service 19 22 12 3 1 19 23 73 7 77
2008 3 to 10 years in the federal public service 25 30 20 9 3 8 4 64 14 142
2008 11 to 20 years in the federal public service 21 33 14 6 6 10 10 67 15 116
2008 More than 20 years in the federal public service 33 40 10 6 2 6 3 80 9 90
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 6 94 104
2017 11 to 20 years in the federal public service 13 87 105
2017 More than 20 years in the federal public service 6 94 73
2014 3 to 10 years in the federal public service 9 91 137
2014 11 to 20 years in the federal public service 8 92 138

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 77 13
2014 3 to 10 years in the federal public service 84 13
2014 11 to 20 years in the federal public service 81 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 0 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 46 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 13
2014 3 to 10 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 38 13
2014 3 to 10 years in the federal public service 39 13
2014 11 to 20 years in the federal public service 81 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11
2014 3 to 10 years in the federal public service 0 13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11
2014 11 to 20 years in the federal public service 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11
2014 3 to 10 years in the federal public service 0 13
2014 11 to 20 years in the federal public service 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11
2014 11 to 20 years in the federal public service 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 51 11
2014 3 to 10 years in the federal public service 47 13
2014 11 to 20 years in the federal public service 46 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 43 11
2014 3 to 10 years in the federal public service 61 13
2014 11 to 20 years in the federal public service 62 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 11 to 20 years in the federal public service 100 0 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 10 11 0 2 42 20 66 4 63
2017 3 to 10 years in the federal public service 16 18 15 1 4 34 11 63 10 104
2017 11 to 20 years in the federal public service 14 11 25 4 8 31 8 40 19 104
2017 More than 20 years in the federal public service 18 26 16 3 4 27 7 66 10 73
2014 Less than 3 years in the federal public service 23 0 2 0 0 53 22 91 0 35
2014 3 to 10 years in the federal public service 14 17 23 2 5 35 4 51 11 137
2014 11 to 20 years in the federal public service 9 15 27 4 5 33 7 40 15 137
2014 More than 20 years in the federal public service 19 15 24 3 1 36 3 56 5 93

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 31 12 0 2 22 7 81 2 63
2017 3 to 10 years in the federal public service 28 37 12 2 3 16 1 79 7 102
2017 11 to 20 years in the federal public service 23 23 25 5 6 17 2 56 13 105
2017 More than 20 years in the federal public service 28 36 13 4 4 14 1 76 9 73
2014 Less than 3 years in the federal public service 36 13 3 2 0 36 9 90 4 35
2014 3 to 10 years in the federal public service 21 31 23 2 3 19 1 65 7 137
2014 11 to 20 years in the federal public service 20 33 25 3 4 13 1 62 9 137
2014 More than 20 years in the federal public service 25 29 19 3 0 22 2 72 4 93
2011 Less than 3 years in the federal public service 49 17 17 0 0 18 0 80 0 75
2011 3 to 10 years in the federal public service 31 31 19 4 4 12 0 70 9 161
2011 11 to 20 years in the federal public service 32 36 15 6 2 9 1 75 8 126
2011 More than 20 years in the federal public service 37 32 13 3 4 12 0 78 8 100
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 23 18 17 8 2 5 53 27 63
2017 3 to 10 years in the federal public service 34 30 14 4 16 0 2 65 21 103
2017 11 to 20 years in the federal public service 38 24 13 12 9 0 5 65 22 105
2017 More than 20 years in the federal public service 32 24 22 8 9 0 5 59 18 73

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 24 31 21 16 3 2 4 58 20 63
2017 3 to 10 years in the federal public service 13 30 21 21 14 0 1 43 35 104
2017 11 to 20 years in the federal public service 14 23 25 20 15 1 1 38 36 105
2017 More than 20 years in the federal public service 16 19 27 22 14 0 1 36 37 72

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 28 17 7 3 2 9 70 11 63
2017 3 to 10 years in the federal public service 31 26 20 11 9 0 2 58 21 104
2017 11 to 20 years in the federal public service 19 32 25 9 10 2 3 53 20 103
2017 More than 20 years in the federal public service 19 21 26 15 16 0 5 41 32 72

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 25 11 16 11 2 8 58 30 63
2017 3 to 10 years in the federal public service 13 19 24 20 23 0 1 32 44 104
2017 11 to 20 years in the federal public service 11 19 16 24 24 1 4 32 51 105
2017 More than 20 years in the federal public service 11 16 17 26 26 0 3 28 54 73

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 23 13 5 4 2 12 75 10 63
2017 3 to 10 years in the federal public service 40 30 9 2 8 1 10 79 11 103
2017 11 to 20 years in the federal public service 42 19 16 7 2 3 11 71 11 105
2017 More than 20 years in the federal public service 29 33 13 5 7 2 12 72 14 72

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 31 16 10 7 2 4 64 19 61
2017 3 to 10 years in the federal public service 26 35 19 11 9 0 0 61 20 104
2017 11 to 20 years in the federal public service 26 28 20 13 10 0 3 55 24 104
2017 More than 20 years in the federal public service 22 45 17 6 8 1 1 69 14 73

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 30 8 5 8 2 9 77 14 62
2017 3 to 10 years in the federal public service 22 28 25 13 10 0 2 52 23 104
2017 11 to 20 years in the federal public service 24 30 23 14 6 0 4 56 20 103
2017 More than 20 years in the federal public service 23 27 25 9 12 0 3 52 22 73

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 31 13 4 3 2 8 79 7 62
2017 3 to 10 years in the federal public service 31 27 21 8 11 0 1 59 20 104
2017 11 to 20 years in the federal public service 13 38 22 15 8 0 5 53 24 104
2017 More than 20 years in the federal public service 18 23 30 16 12 0 1 41 28 73

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 32 8 4 5 2 5 82 9 62
2017 3 to 10 years in the federal public service 36 22 19 12 11 0 0 58 24 104
2017 11 to 20 years in the federal public service 27 27 24 9 7 1 6 58 17 104
2017 More than 20 years in the federal public service 21 39 15 15 6 1 3 62 23 73

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 28 19 2 1 2 5 76 3 62
2017 3 to 10 years in the federal public service 38 27 19 9 6 1 1 66 15 104
2017 11 to 20 years in the federal public service 31 30 18 14 2 0 4 64 17 104
2017 More than 20 years in the federal public service 29 30 17 11 9 0 4 62 20 73

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 20 21 3 4 0 6 70 7 63
2017 3 to 10 years in the federal public service 54 21 17 5 2 0 2 76 7 104
2017 11 to 20 years in the federal public service 50 27 15 1 6 0 2 78 7 105
2017 More than 20 years in the federal public service 56 22 13 4 3 0 1 80 7 73

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 81 3 2 2 3 2 8 92 6 63
2017 3 to 10 years in the federal public service 65 16 5 4 5 0 5 85 10 104
2017 11 to 20 years in the federal public service 61 15 4 11 5 0 4 79 17 105
2017 More than 20 years in the federal public service 63 20 7 3 3 1 3 87 6 73

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 21 4 2 3 0 6 91 5 63
2017 3 to 10 years in the federal public service 39 31 16 5 6 1 2 72 11 104
2017 11 to 20 years in the federal public service 49 29 6 10 2 0 3 81 13 105
2017 More than 20 years in the federal public service 46 33 11 7 1 0 1 80 8 72

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 69 11 5 7 4 0 4 84 11 63
2017 3 to 10 years in the federal public service 52 27 8 5 5 1 3 82 10 104
2017 11 to 20 years in the federal public service 52 18 12 9 6 0 3 73 15 105
2017 More than 20 years in the federal public service 48 32 4 6 3 1 5 86 10 73

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 5 2 0 1 0 35 95 2 63
2017 3 to 10 years in the federal public service 51 11 6 4 0 0 28 86 5 104
2017 11 to 20 years in the federal public service 36 14 6 6 2 0 37 79 12 105
2017 More than 20 years in the federal public service 39 25 5 6 4 0 22 81 12 73

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 77 8 3 0 1 0 10 95 1 62
2017 3 to 10 years in the federal public service 59 14 11 6 1 1 8 80 8 103
2017 11 to 20 years in the federal public service 55 15 9 6 4 0 11 78 12 105
2017 More than 20 years in the federal public service 57 20 12 3 5 0 4 80 8 73

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 15 11 7 13 0 6 66 22 63
2017 3 to 10 years in the federal public service 61 18 8 1 6 2 4 84 8 103
2017 11 to 20 years in the federal public service 66 15 6 2 2 1 8 89 4 105
2017 More than 20 years in the federal public service 73 14 1 3 2 1 5 94 5 73

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 22 9 1 6 0 4 83 7 63
2017 3 to 10 years in the federal public service 62 21 13 5 0 0 0 83 5 104
2017 11 to 20 years in the federal public service 40 28 16 6 4 1 6 72 10 105
2017 More than 20 years in the federal public service 48 30 12 4 1 0 5 82 6 73

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 40 31 9 1 0 1 58 10 63
2017 3 to 10 years in the federal public service 12 37 37 8 5 0 0 50 13 104
2017 11 to 20 years in the federal public service 12 22 37 20 7 0 1 35 27 105
2017 More than 20 years in the federal public service 11 28 35 21 5 0 0 39 26 73

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 11 28 37 18 0 2 57 15 63
2017 3 to 10 years in the federal public service 3 18 38 25 16 0 0 41 21 103
2017 11 to 20 years in the federal public service 8 20 44 18 7 1 2 26 28 105
2017 More than 20 years in the federal public service 4 31 41 16 7 2 0 24 35 72

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 22 33 10 13 10 12 0 62 26 62
2017 3 to 10 years in the federal public service 19 45 22 5 6 3 0 66 11 104
2017 11 to 20 years in the federal public service 16 41 26 7 5 6 0 60 12 105
2017 More than 20 years in the federal public service 28 50 16 3 1 3 0 80 4 73

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 39 12 11 6 5 0 69 18 63
2017 3 to 10 years in the federal public service 16 33 22 22 6 1 0 50 28 104
2017 11 to 20 years in the federal public service 9 32 26 21 9 2 1 42 31 105
2017 More than 20 years in the federal public service 18 36 24 13 6 3 0 56 20 72
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 8 92 63
2017 3 to 10 years in the federal public service 18 82 104
2017 11 to 20 years in the federal public service 19 81 105
2017 More than 20 years in the federal public service 15 85 72
2014 3 to 10 years in the federal public service 18 82 137
2014 11 to 20 years in the federal public service 17 83 138
2014 More than 20 years in the federal public service 14 86 93

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 85 15 19
2017 11 to 20 years in the federal public service 69 31 20
2017 More than 20 years in the federal public service 90 10 11
2014 3 to 10 years in the federal public service 93 7 25
2014 11 to 20 years in the federal public service 76 24 24
2014 More than 20 years in the federal public service 86 14 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 61 10 7 7 15 0 0 72 21 16
2017 11 to 20 years in the federal public service 40 44 0 16 0 0 0 84 16 14
2017 More than 20 years in the federal public service 39 50 0 11 0 0 0 89 11 10
2014 3 to 10 years in the federal public service 40 39 17 0 0 4 0 82 0 23
2014 11 to 20 years in the federal public service 65 18 6 6 6 0 0 82 12 18
2014 More than 20 years in the federal public service 71 29 0 0 0 0 0 100 0 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 23 14 6 7 9 2 45 55 63
2017 3 to 10 years in the federal public service 37 23 21 6 10 1 1 38 62 104
2017 11 to 20 years in the federal public service 54 13 18 4 3 7 1 58 42 106
2017 More than 20 years in the federal public service 57 20 13 6 0 4 0 60 40 72

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 37 32
2017 3 to 10 years in the federal public service 20 61
2017 11 to 20 years in the federal public service 13 40
2017 More than 20 years in the federal public service 18 28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 32
2017 3 to 10 years in the federal public service 38 61
2017 11 to 20 years in the federal public service 34 40
2017 More than 20 years in the federal public service 18 28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 22 32
2017 3 to 10 years in the federal public service 26 61
2017 11 to 20 years in the federal public service 9 40
2017 More than 20 years in the federal public service 24 28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 32
2017 3 to 10 years in the federal public service 43 61
2017 11 to 20 years in the federal public service 52 40
2017 More than 20 years in the federal public service 46 28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 3 32
2017 3 to 10 years in the federal public service 7 61
2017 11 to 20 years in the federal public service 8 40
2017 More than 20 years in the federal public service 3 28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 25 32
2017 3 to 10 years in the federal public service 44 61
2017 11 to 20 years in the federal public service 37 40
2017 More than 20 years in the federal public service 40 28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 13 65 9 0 8 6 32
2017 3 to 10 years in the federal public service 12 48 17 10 4 8 61
2017 11 to 20 years in the federal public service 10 63 19 0 2 6 38
2017 More than 20 years in the federal public service 5 67 25 3 0 0 28

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 36 6 18 10 0 12 62 32 33
2017 3 to 10 years in the federal public service 14 33 21 10 14 2 6 51 26 61
2017 11 to 20 years in the federal public service 17 25 26 10 14 0 7 45 26 41
2017 More than 20 years in the federal public service 17 32 18 15 4 0 14 57 22 28

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 20 8 3 26 4 31 44 43 32
2017 3 to 10 years in the federal public service 8 16 11 10 22 4 27 36 47 62
2017 11 to 20 years in the federal public service 13 9 28 9 19 2 20 28 36 41
2017 More than 20 years in the federal public service 0 35 17 20 0 0 28 48 28 27
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