2017 Public Service Employee Survey Results for Courts Administration Service by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 45 5 15 6 0 0 74 21 297
2017 Term 36 46 8 11 0 0 0 82 11 41
2014 Indeterminate (permanent) 22 44 7 19 9 0 0 65 28 360
2014 Term 27 48 0 18 7 0 0 74 26 27
2014 Casual 48 20 6 26 0 0 0 68 26 15
2014 Student 46 46 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 38 47 4 9 1 0 0 85 10 412
2011 Term 41 47 9 3 0 0 0 88 3 38
2011 Student 71 29 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 38 42 6 11 3 0 0 80 14 384
2008 Term 19 53 3 22 3 0 0 72 25 32
2008 Student 33 47 7 7 7 0 0 80 13 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 67 26 3 2 2 0 1 93 4 295
2017 Term 78 17 2 0 0 0 3 98 0 41
2014 Indeterminate (permanent) 56 31 7 3 1 1 1 89 4 360
2014 Term 89 7 0 0 4 0 0 96 4 27
2014 Casual 74 0 7 13 7 0 0 74 20 15
2014 Student 46 23 15 8 0 0 8 75 8 13
2011 Indeterminate (permanent) 67 25 5 2 0 0 0 93 3 412
2011 Term 68 18 6 7 0 0 0 86 7 38
2011 Student 90 10 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 67 23 5 2 2 1 1 91 4 383
2008 Term 63 25 3 6 0 3 0 90 6 32
2008 Student 60 27 7 0 7 0 0 87 7 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 51 32 8 7 1 0 1 84 8 297
2017 Term 71 21 4 5 0 0 0 91 5 41
2014 Indeterminate (permanent) 52 29 7 9 3 0 1 81 12 360
2014 Term 65 17 10 3 3 0 2 83 7 27
2014 Casual 87 7 7 0 0 0 0 93 0 15
2014 Student 62 15 8 15 0 0 0 77 15 13
2011 Indeterminate (permanent) 56 26 8 5 4 0 1 83 9 411
2011 Term 70 20 8 2 0 0 0 90 2 38
2011 Student 71 29 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 54 28 6 9 3 0 0 82 12 384
2008 Term 68 16 3 13 0 0 0 84 13 31
2008 Student 53 33 0 7 0 7 0 93 7 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 37 10 9 5 0 0 76 14 297
2017 Term 49 33 5 13 0 0 0 83 13 41
2014 Indeterminate (permanent) 40 39 7 11 4 0 0 79 14 358
2014 Term 43 35 6 12 4 0 0 78 16 27
2014 Casual 51 21 7 21 0 0 0 72 21 14
2014 Student 54 31 15 0 0 0 0 85 0 13
2011 Indeterminate (permanent) 43 35 8 8 4 0 0 79 13 411
2011 Term 27 39 6 20 5 0 2 68 26 38
2011 Student 71 29 0 0 0 0 0 100 0 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 37 14 14 9 0 0 62 24 297
2017 Term 48 31 11 9 0 0 0 80 9 41
2014 Indeterminate (permanent) 16 30 19 20 15 0 0 46 35 359
2014 Term 24 42 7 17 10 0 0 66 27 27
2014 Casual 34 20 20 7 13 0 6 58 21 15
2014 Student 15 54 15 8 0 0 8 75 8 13
2011 Indeterminate (permanent) 23 38 13 13 11 0 2 62 25 411
2011 Term 40 44 5 8 2 0 0 84 11 38
2011 Student 71 19 0 10 0 0 0 90 10 10
2008 Indeterminate (permanent) 25 39 12 14 8 0 2 66 22 384
2008 Term 19 47 9 22 3 0 0 66 25 32
2008 Student 13 53 13 7 13 0 0 67 20 15

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 39 13 9 5 0 0 74 13 297
2017 Term 56 40 2 0 2 0 0 95 2 41
2014 Indeterminate (permanent) 32 42 15 6 5 0 0 74 11 360
2014 Term 71 10 4 4 11 0 0 82 15 27
2014 Casual 61 13 19 0 7 0 0 74 7 15
2014 Student 46 31 23 0 0 0 0 77 0 13
2011 Indeterminate (permanent) 42 33 13 7 4 0 0 75 12 412
2011 Term 78 19 3 0 0 0 0 97 0 37
2011 Student 37 42 0 10 10 0 0 79 21 10
2008 Indeterminate (permanent) 39 35 12 7 6 0 0 74 13 382
2008 Term 56 34 6 3 0 0 0 91 3 32
2008 Student 13 47 13 20 7 0 0 60 27 15

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 44 8 7 3 0 0 83 9 296
2017 Term 60 35 0 5 0 0 0 95 5 41
2014 Indeterminate (permanent) 40 40 9 6 5 0 0 80 11 360
2014 Term 59 26 7 4 4 0 0 86 7 27
2014 Casual 47 39 7 7 0 0 0 86 7 15
2014 Student 38 23 23 0 8 0 8 67 8 13
2011 Indeterminate (permanent) 46 37 8 5 4 0 0 83 9 412
2011 Term 67 30 3 0 0 0 0 97 0 37
2011 Student 16 63 10 0 10 0 0 79 10 10
2008 Indeterminate (permanent) 46 34 8 7 5 0 0 81 11 383
2008 Term 50 41 3 6 0 0 0 91 6 32
2008 Student 13 47 13 20 7 0 0 60 27 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 43 8 6 4 0 0 82 10 295
2017 Term 52 31 5 12 0 0 0 83 12 41
2014 Indeterminate (permanent) 31 44 15 7 2 1 0 76 9 360
2014 Term 41 41 14 4 0 0 0 83 4 27
2014 Casual 40 33 6 20 0 0 0 74 20 15
2014 Student 54 38 8 0 0 0 0 92 0 13

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 35 12 9 5 0 1 73 14 297
2017 Term 55 19 12 9 3 3 0 75 12 41
2014 Indeterminate (permanent) 27 31 22 10 7 1 2 60 18 360
2014 Term 32 32 16 6 3 10 0 71 11 27
2014 Casual 55 39 7 0 0 0 0 93 0 15
2014 Student 31 31 23 0 8 0 8 67 8 13
2011 Indeterminate (permanent) 37 32 14 9 7 1 1 70 16 411
2011 Term 32 39 23 6 0 0 0 71 6 37
2011 Student 69 10 10 0 0 0 10 88 0 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 26 11 8 9 2 10 68 20 297
2017 Term 10 13 15 17 23 0 21 30 51 41
2014 Indeterminate (permanent) 27 23 11 12 10 2 16 60 27 358
2014 Term 31 14 7 0 27 3 19 57 34 27
2014 Casual 27 27 13 0 0 0 34 81 0 15
2014 Student 15 15 31 8 8 0 23 40 20 13
2011 Indeterminate (permanent) 28 25 12 9 11 2 13 62 24 411
2011 Term 9 5 3 26 32 5 20 18 77 37
2011 Student 10 0 19 0 0 18 52 36 0 10
2008 Indeterminate (permanent) 34 21 7 13 10 3 13 65 26 384
2008 Term 3 6 9 6 59 3 13 11 78 32
2008 Student 20 27 13 0 0 7 33 78 0 15

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 52 11 5 5 0 0 79 10 296
2017 Term 48 45 6 0 0 0 0 94 0 41
2014 Indeterminate (permanent) 25 46 15 10 5 0 0 71 15 360
2014 Term 47 36 7 7 3 0 0 82 11 27
2014 Casual 47 27 26 0 0 0 0 74 0 15
2014 Student 23 38 31 8 0 0 0 62 8 13
2011 Indeterminate (permanent) 35 39 13 8 6 0 0 73 13 410
2011 Term 48 46 6 0 0 0 0 94 0 37
2011 Student 39 40 10 10 0 0 0 79 10 10
2008 Indeterminate (permanent) 36 38 12 8 6 0 0 74 14 380
2008 Term 59 34 6 0 0 0 0 94 0 32
2008 Student 50 36 7 0 7 0 0 86 7 14

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 37 19 12 9 0 0 60 21 297
2017 Term 46 34 10 8 0 3 0 82 8 41
2014 Indeterminate (permanent) 20 33 15 17 14 0 0 54 31 360
2014 Term 32 51 7 6 3 0 0 83 10 26
2014 Casual 54 40 0 6 0 0 0 94 6 15
2014 Student 15 69 15 0 0 0 0 85 0 13
2011 Indeterminate (permanent) 26 34 16 14 10 1 0 60 24 411
2011 Term 23 42 20 2 0 13 0 75 2 38
2011 Student 69 21 0 10 0 0 0 90 10 10

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 42 17 7 4 0 0 71 12 297
2017 Term 48 40 5 8 0 0 0 87 8 41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 45 8 5 2 0 0 85 7 297
2017 Term 62 31 3 2 2 0 0 93 5 41
2014 Indeterminate (permanent) 38 37 13 7 3 1 1 76 11 360
2014 Term 38 49 13 0 0 0 0 87 0 27
2014 Casual 74 26 0 0 0 0 0 100 0 15
2014 Student 23 38 38 0 0 0 0 62 0 13
2011 Indeterminate (permanent) 44 38 9 5 3 1 0 82 8 410
2011 Term 47 37 15 0 0 0 0 85 0 38
2011 Student 79 21 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 46 32 12 5 3 2 0 80 8 383
2008 Term 56 31 3 6 0 3 0 90 6 32
2008 Student 40 40 13 7 0 0 0 80 7 15

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 39 14 10 11 0 0 65 21 297
2017 Term 53 26 17 5 0 0 0 78 5 41

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 53 35 6 2 3 0 0 89 5 296
2017 Term 73 23 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 62 28 7 2 1 0 0 90 3 360
2014 Term 77 12 7 0 4 0 0 89 4 27
2014 Casual 68 26 6 0 0 0 0 94 0 15
2014 Student 38 54 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 60 29 8 2 1 0 0 89 4 411
2011 Term 63 28 9 0 0 0 0 91 0 38
2011 Student 71 29 0 0 0 0 0 100 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 42 15 9 7 0 0 68 17 296
2017 Term 38 34 12 11 0 5 0 76 12 41
2014 Indeterminate (permanent) 16 36 19 15 13 0 0 53 28 360
2014 Term 26 52 16 0 0 7 0 83 0 27
2014 Casual 34 27 13 20 6 0 0 61 26 15
2014 Student 23 38 23 8 8 0 0 62 15 13
2011 Indeterminate (permanent) 30 33 15 13 9 0 0 63 22 412
2011 Term 25 37 19 13 0 6 0 66 13 38
2011 Student 40 29 10 10 0 0 10 77 12 10

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 35 13 12 8 0 0 67 19 296
2017 Term 42 29 15 7 0 5 3 77 7 41
2014 Indeterminate (permanent) 24 32 19 13 11 0 1 57 24 360
2014 Term 36 47 11 0 0 3 2 89 0 27
2014 Casual 54 19 7 20 0 0 0 73 20 15
2014 Student 31 38 15 15 0 0 0 69 15 13

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 38 17 9 6 0 1 68 14 296
2017 Term 44 43 0 8 0 3 3 92 8 41
2014 Indeterminate (permanent) 22 35 20 14 9 0 0 57 23 360
2014 Term 39 45 10 5 0 0 0 84 5 27
2014 Casual 47 33 13 7 0 0 0 80 7 15
2014 Student 31 38 23 8 0 0 0 69 8 13
2011 Indeterminate (permanent) 38 36 13 9 4 1 0 74 13 411
2011 Term 58 22 9 11 0 0 0 80 11 38
2011 Student 58 42 0 0 0 0 0 100 0 10

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 45 8 4 3 0 1 85 7 295
2017 Term 54 42 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 34 45 10 7 3 0 0 79 10 360
2014 Term 48 34 11 4 3 0 0 82 7 27
2014 Casual 61 26 0 13 0 0 0 87 13 15
2014 Student 46 38 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 411
2011 Term 58 34 8 0 0 0 0 92 0 37
2011 Student 60 29 0 10 0 0 0 90 10 10
2008 Indeterminate (permanent) 38 42 9 8 3 0 0 80 11 383
2008 Term 58 35 6 0 0 0 0 94 0 31
2008 Student 40 40 13 7 0 0 0 80 7 15

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 36 36 16 7 4 0 1 72 11 296
2017 Term 36 36 19 2 5 3 0 74 7 41
2014 Indeterminate (permanent) 35 32 21 7 6 0 0 67 12 359
2014 Term 50 26 12 10 2 0 0 76 12 27
2014 Casual 40 54 0 0 6 0 0 94 6 15
2014 Student 46 38 8 0 8 0 0 85 8 13
2011 Indeterminate (permanent) 37 38 15 7 2 0 0 75 9 411
2011 Term 24 27 18 13 6 9 3 58 22 37
2011 Student 71 21 0 8 0 0 0 92 8 10
2008 Indeterminate (permanent) 28 34 20 12 4 1 1 63 17 384
2008 Term 25 13 28 22 13 0 0 38 34 32
2008 Student 27 33 27 13 0 0 0 60 13 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 20 36 19 8 1 4 28 34 296
2017 Term 4 9 19 29 24 5 10 62 15 41
2014 Indeterminate (permanent) 12 22 37 14 8 1 5 24 37 359
2014 Term 10 10 19 29 28 3 0 59 22 27
2014 Casual 0 28 27 26 13 0 7 42 30 15
2014 Student 0 31 23 31 15 0 0 46 31 13
2011 Indeterminate (permanent) 10 22 32 21 10 0 5 32 35 410
2011 Term 0 0 15 47 17 12 8 81 0 38
2011 Student 0 10 10 40 39 0 0 79 10 10
2008 Indeterminate (permanent) 9 28 34 17 9 1 2 26 38 381
2008 Term 0 9 19 28 31 3 9 68 11 32
2008 Student 7 20 13 40 13 0 7 57 29 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 21 32 21 9 2 4 31 35 296
2017 Term 2 9 16 10 35 12 15 62 16 41
2014 Indeterminate (permanent) 15 20 29 16 9 4 7 28 39 359
2014 Term 7 14 12 33 24 9 0 63 24 27
2014 Casual 0 36 21 21 14 0 7 38 39 14
2014 Student 8 15 15 46 15 0 0 62 23 13
2011 Indeterminate (permanent) 9 23 25 20 14 3 6 37 35 410
2011 Term 0 2 9 30 33 10 16 85 3 38
2011 Student 0 0 19 21 60 0 0 81 0 10
2008 Indeterminate (permanent) 17 27 25 17 9 2 3 28 46 380
2008 Term 3 3 6 34 31 3 19 84 8 32
2008 Student 7 20 20 27 27 0 0 53 27 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 21 28 22 11 1 7 35 34 295
2017 Term 0 2 15 16 42 3 22 78 2 41
2014 Indeterminate (permanent) 16 23 23 19 9 4 7 31 43 358
2014 Term 14 3 23 27 23 6 3 56 19 27
2014 Casual 6 19 7 34 20 0 13 63 29 15
2014 Student 8 23 23 15 23 0 8 42 33 13
2011 Indeterminate (permanent) 15 18 27 17 11 3 9 32 37 411
2011 Term 5 5 11 22 27 9 20 70 14 38
2011 Student 0 19 0 21 60 0 0 81 19 10
2008 Indeterminate (permanent) 13 23 32 16 9 3 4 27 39 382
2008 Term 6 6 13 19 38 3 16 69 15 32
2008 Student 0 7 27 40 20 7 0 64 7 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 11 33 29 13 0 5 44 20 292
2017 Term 0 4 14 33 36 0 13 79 5 41
2014 Indeterminate (permanent) 10 16 28 29 12 1 4 43 27 355
2014 Term 6 7 22 30 32 3 0 64 13 27
2014 Casual 0 0 19 40 27 0 13 78 0 15
2014 Student 8 0 8 54 15 8 8 82 9 13
2011 Indeterminate (permanent) 6 13 29 28 17 1 6 48 21 409
2011 Term 0 5 25 29 28 8 5 65 6 38
2011 Student 0 0 0 39 61 0 0 100 0 10
2008 Indeterminate (permanent) 7 16 32 27 15 1 2 43 25 380
2008 Term 6 13 16 25 34 0 6 63 20 32
2008 Student 7 7 27 27 33 0 0 60 13 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 31 25 11 7 1 3 19 55 294
2017 Term 0 18 17 10 35 8 13 56 22 41
2014 Indeterminate (permanent) 28 25 20 13 7 1 5 21 57 358
2014 Term 10 16 36 16 18 3 0 35 27 27
2014 Casual 6 27 20 20 14 0 13 39 38 15
2014 Student 0 23 31 23 15 0 8 42 25 13
2011 Indeterminate (permanent) 13 23 29 16 13 1 6 31 38 410
2011 Term 0 8 13 25 33 10 11 74 10 38
2011 Student 0 0 19 21 60 0 0 81 0 10
2008 Indeterminate (permanent) 22 26 23 14 12 1 3 26 50 382
2008 Term 9 6 16 28 31 0 9 66 17 32
2008 Student 7 27 7 33 20 0 7 57 36 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 20 28 18 9 2 5 30 40 293
2017 Term 7 5 11 8 41 18 11 69 16 40
2014 Indeterminate (permanent) 12 19 27 21 10 3 9 35 35 358
2014 Term 11 10 14 7 28 3 27 50 30 27
2014 Casual 6 27 19 20 7 7 13 34 42 15
2014 Student 15 31 15 15 15 0 8 33 50 13
2011 Indeterminate (permanent) 11 17 25 23 13 3 8 40 32 411
2011 Term 2 5 5 25 29 12 22 82 11 38
2011 Student 0 0 8 10 73 0 8 91 0 10
2008 Indeterminate (permanent) 20 25 27 15 8 3 3 24 48 381
2008 Term 9 3 3 22 31 3 28 77 18 32
2008 Student 0 40 13 7 7 13 20 20 60 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 19 32 19 11 1 3 31 35 293
2017 Term 0 2 14 13 41 12 18 78 3 41
2014 Indeterminate (permanent) 14 22 32 14 7 3 7 23 41 358
2014 Term 4 17 10 16 25 19 10 58 28 27
2014 Casual 6 13 19 27 21 0 13 55 23 15
2014 Student 8 38 15 15 8 0 15 27 55 13
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 60 25 8 4 2 0 2 86 6 297
2017 Term 59 24 2 12 3 0 0 83 15 41
2014 Indeterminate (permanent) 58 23 6 7 2 0 3 84 9 359
2014 Term 54 20 0 16 0 3 6 82 18 27
2014 Casual 80 13 7 0 0 0 0 93 0 15
2014 Student 54 31 8 0 8 0 0 85 8 13
2011 Indeterminate (permanent) 59 25 5 7 3 0 1 85 9 412
2011 Term 69 12 16 0 0 3 0 83 0 38
2008 Indeterminate (permanent) 55 26 6 7 4 0 2 83 10 381
2008 Term 47 31 0 9 0 0 13 89 11 32
2008 Student 60 27 0 0 0 0 13 100 0 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 30 19 14 11 2 5 53 27 296
2017 Term 17 20 20 7 2 21 13 55 14 41
2014 Indeterminate (permanent) 19 27 21 13 14 3 4 49 29 359
2014 Term 28 30 10 10 3 18 0 71 17 27
2014 Casual 41 32 20 0 7 0 0 73 7 15
2014 Student 46 23 23 0 8 0 0 69 8 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 32 11 9 9 0 1 70 18 296
2017 Term 44 49 2 2 0 3 0 96 2 41
2014 Indeterminate (permanent) 33 31 10 11 13 2 1 66 24 360
2014 Term 40 40 0 7 0 10 2 92 8 27
2014 Casual 74 19 0 7 0 0 0 93 7 15
2014 Student 62 31 8 0 0 0 0 92 0 13

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 37 13 12 11 1 2 63 24 297
2017 Term 58 29 8 0 2 2 0 90 2 41
2014 Indeterminate (permanent) 24 33 16 15 7 1 3 60 24 358
2014 Term 43 28 21 6 0 0 2 72 6 27
2014 Casual 54 6 20 13 7 0 0 60 20 15
2014 Student 31 38 23 8 0 0 0 69 8 13
2011 Indeterminate (permanent) 27 36 14 10 9 3 1 65 20 412
2011 Term 68 20 6 3 0 3 0 91 3 38
2011 Student 50 10 0 29 0 10 0 67 33 10
2008 Indeterminate (permanent) 22 41 14 10 8 2 2 66 19 384
2008 Term 53 28 9 0 3 0 6 87 3 32
2008 Student 0 47 27 7 7 7 7 54 15 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 32 13 11 9 8 2 63 23 297
2017 Term 35 29 6 7 2 21 0 80 12 41
2014 Indeterminate (permanent) 25 28 15 13 11 6 3 59 26 358
2014 Term 31 18 10 10 3 23 5 69 18 27
2014 Casual 47 20 26 0 0 7 0 72 0 15
2014 Student 31 31 23 8 0 8 0 67 8 13
2011 Indeterminate (permanent) 30 27 14 10 10 7 2 62 22 411
2011 Term 45 10 9 11 5 15 5 69 20 38
2011 Student 71 0 0 19 0 10 0 79 21 10
2008 Indeterminate (permanent) 25 31 15 10 11 8 2 61 23 383
2008 Term 38 25 9 3 3 16 6 80 8 32
2008 Student 13 47 7 7 0 20 7 82 9 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 9 20 16 21 20 12 3 33 48 297
2017 Term 7 17 13 8 2 47 5 51 22 41
2014 Indeterminate (permanent) 13 18 17 20 21 8 3 35 46 357
2014 Term 15 10 17 4 14 35 6 41 30 27
2014 Casual 34 20 26 0 14 0 7 58 15 15
2014 Student 8 23 23 15 8 23 0 40 30 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 44 11 9 4 0 1 76 13 297
2017 Term 48 46 2 0 2 3 0 96 2 41
2014 Indeterminate (permanent) 31 41 13 9 6 0 0 72 15 358
2014 Term 38 32 20 9 0 0 0 71 9 27
2014 Casual 67 13 13 0 7 0 0 80 7 15
2014 Student 46 46 0 8 0 0 0 92 8 13
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 34 12 9 6 0 1 73 15 297
2017 Term 28 41 10 8 5 5 2 75 14 40
2014 Indeterminate (permanent) 26 34 16 12 9 0 2 62 22 360
2014 Term 45 25 7 16 7 0 0 69 23 27
2014 Casual 74 20 0 0 6 0 0 94 6 15
2014 Student 15 69 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 31 33 16 11 8 0 1 65 19 412
2011 Term 32 20 14 16 2 11 5 62 21 38
2008 Indeterminate (permanent) 27 33 16 13 10 1 1 61 23 384
2008 Term 22 41 13 9 9 0 6 67 20 32
2008 Student 20 40 13 13 7 7 0 64 21 15

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 45 28 12 7 6 1 1 75 13 297
2017 Term 53 24 10 0 5 8 0 84 5 40
2014 Indeterminate (permanent) 30 34 15 10 8 2 2 66 19 360
2014 Term 41 35 11 0 7 2 4 81 8 27
2014 Casual 68 19 6 0 0 0 7 93 0 15
2014 Student 46 54 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 34 34 16 6 9 2 1 69 15 412
2011 Term 37 22 18 9 0 11 3 69 10 38
2011 Student 50 19 10 10 0 0 10 77 12 10
2008 Indeterminate (permanent) 27 34 15 9 9 3 2 64 20 383
2008 Term 47 25 13 9 0 0 6 77 10 32
2008 Student 20 40 20 13 7 0 0 60 20 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 46 30 12 7 6 0 0 76 12 296
2017 Term 51 29 13 0 2 3 2 84 3 40
2014 Indeterminate (permanent) 29 35 14 12 9 0 1 65 21 358
2014 Term 25 39 20 10 4 0 3 65 14 27
2014 Casual 54 26 7 7 0 0 7 85 7 15
2014 Student 54 31 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 36 30 14 12 8 0 1 66 20 412
2011 Term 40 44 9 0 5 0 2 86 5 38
2011 Student 60 19 10 10 0 0 0 79 10 10
2008 Indeterminate (permanent) 29 38 11 10 10 1 0 68 20 384
2008 Term 22 47 13 16 0 0 3 71 16 32
2008 Student 33 20 20 20 7 0 0 53 27 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 81 12 3 1 1 0 1 94 3 297
2017 Term 82 13 3 2 0 0 0 95 2 40
2014 Indeterminate (permanent) 74 18 4 1 3 0 1 92 4 360
2014 Term 74 10 13 3 0 0 0 83 3 27
2014 Casual 88 12 0 0 0 0 0 100 0 15
2014 Student 69 15 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 74 17 4 1 3 0 1 92 4 411
2011 Term 76 12 6 3 0 0 2 90 3 38
2011 Student 79 21 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 78 12 4 3 1 0 3 93 3 384
2008 Term 78 9 0 6 0 0 6 93 7 32
2008 Student 73 20 7 0 0 0 0 93 0 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 47 22 9 7 7 3 4 74 16 297
2017 Term 41 25 11 5 5 4 9 75 12 41
2014 Indeterminate (permanent) 34 25 15 7 8 5 6 66 17 359
2014 Term 40 16 13 5 7 19 0 69 15 27
2014 Casual 60 13 0 0 0 0 27 100 0 15
2014 Student 38 31 15 0 0 8 8 82 0 13
2011 Indeterminate (permanent) 39 30 10 8 8 2 3 73 17 412
2011 Term 34 17 8 20 12 5 5 56 35 38
2011 Student 92 8 0 0 0 0 0 100 0 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 54 23 8 8 7 0 0 78 14 297
2017 Term 46 26 5 14 2 5 0 77 18 41

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 51 26 12 3 6 2 0 79 9 297
2017 Term 59 15 13 3 2 7 0 80 6 40

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 50 30 7 6 6 0 0 80 13 297
2017 Term 49 27 12 2 5 5 0 80 7 41
2014 Indeterminate (permanent) 36 30 16 10 7 0 1 67 17 359
2014 Term 35 35 13 6 10 0 0 71 16 27
2014 Casual 61 39 0 0 0 0 0 100 0 15
2014 Student 62 31 8 0 0 0 0 92 0 13
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 49 10 3 4 3 4 82 8 82
2014 Indeterminate (permanent) 28 38 12 9 5 3 5 71 15 93

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 35 18 10 7 5 1 62 19 297
2017 Term 48 28 9 2 0 13 0 88 2 41
2014 Indeterminate (permanent) 16 31 22 13 8 10 0 52 24 358
2014 Term 40 41 7 0 0 12 0 92 0 27
2014 Casual 48 40 13 0 0 0 0 87 0 15
2014 Student 31 46 8 0 0 8 8 91 0 13
2011 Indeterminate (permanent) 22 28 20 11 10 8 1 55 23 411
2011 Term 39 26 17 0 0 18 0 80 0 37
2011 Student 58 10 21 10 0 0 0 69 10 10

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 30 21 16 12 1 1 49 29 296
2017 Term 51 19 11 4 0 13 2 83 5 41
2014 Indeterminate (permanent) 12 27 28 17 14 2 0 40 32 358
2014 Term 37 46 4 4 0 10 0 92 4 27
2014 Casual 41 46 7 6 0 0 0 87 6 15
2014 Student 31 54 0 8 0 0 8 92 8 13
2011 Indeterminate (permanent) 19 26 23 15 13 4 0 48 28 409
2011 Term 41 34 18 2 0 3 2 79 2 38
2011 Student 60 21 8 0 0 10 0 91 0 10
2008 Indeterminate (permanent) 16 28 21 18 15 2 0 45 33 384
2008 Term 22 31 9 16 6 9 6 63 26 32
2008 Student 7 47 13 13 13 7 0 57 29 15

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 25 22 18 15 5 1 42 34 297
2017 Term 26 27 17 3 2 24 0 70 7 41
2014 Indeterminate (permanent) 8 20 29 22 16 6 0 29 40 358
2014 Term 33 45 6 4 0 12 0 89 4 27
2014 Casual 35 32 20 7 6 0 0 67 13 15
2014 Student 23 23 31 8 0 8 8 55 9 13
2011 Indeterminate (permanent) 12 29 24 17 11 7 0 43 30 412
2011 Term 21 25 19 5 3 26 0 63 12 38
2011 Student 52 29 0 0 0 10 8 100 0 10
2008 Indeterminate (permanent) 10 25 19 24 16 7 0 37 43 383
2008 Term 16 19 13 16 9 22 6 48 35 32
2008 Student 7 33 33 7 13 7 0 43 21 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 30 19 13 15 4 1 50 30 297
2017 Term 35 15 10 5 5 27 3 71 14 41
2014 Indeterminate (permanent) 10 29 27 14 13 6 0 42 30 357
2014 Term 41 22 13 13 0 11 0 71 15 27
2014 Casual 35 32 13 7 6 7 0 72 14 15
2014 Student 23 23 15 15 0 15 8 60 20 13
2011 Indeterminate (permanent) 17 33 21 12 11 7 0 54 24 412
2011 Term 31 24 21 2 5 16 0 66 9 38
2011 Student 31 39 19 0 0 10 0 79 0 10
2008 Indeterminate (permanent) 13 32 16 16 13 10 0 50 32 384
2008 Term 22 28 6 19 3 16 6 64 28 32
2008 Student 13 27 20 13 13 13 0 46 31 15

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 30 17 17 19 3 1 45 37 296
2017 Term 30 27 20 4 2 16 0 68 8 41
2014 Indeterminate (permanent) 9 29 22 19 18 3 0 39 38 357
2014 Term 22 26 29 17 0 6 0 51 18 27
2014 Casual 41 19 27 0 13 0 0 60 13 15
2014 Student 15 31 15 31 0 0 8 50 33 13
2011 Indeterminate (permanent) 16 32 21 16 14 1 0 48 31 412
2011 Term 22 36 21 5 3 12 0 66 9 38
2011 Student 60 21 8 10 0 0 0 81 10 10
2008 Indeterminate (permanent) 13 37 15 18 13 3 1 52 33 382
2008 Term 28 9 16 22 6 9 9 46 35 32
2008 Student 27 40 20 0 13 0 0 67 13 15
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 39 18 12 6 1 0 64 19 297
2017 Term 36 34 18 2 0 7 3 78 3 41
2014 Indeterminate (permanent) 17 36 28 9 7 1 0 54 17 358
2014 Term 32 45 20 0 0 0 3 79 0 27
2014 Casual 40 27 19 0 7 7 0 72 7 15
2014 Student 15 46 31 0 0 8 0 67 0 13
2011 Indeterminate (permanent) 22 35 23 9 8 3 0 59 18 410
2011 Term 44 32 12 5 0 8 0 82 5 38
2011 Student 60 19 10 10 0 0 0 79 10 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 40 14 4 3 4 0 77 8 295
2017 Term 62 25 9 0 0 4 0 91 0 40
2014 Indeterminate (permanent) 28 45 14 4 2 6 1 79 7 359
2014 Term 34 43 7 0 7 6 3 84 8 27
2014 Casual 53 40 0 0 0 0 7 100 0 15
2014 Student 38 23 15 15 0 8 0 67 17 13
2011 Indeterminate (permanent) 33 40 16 4 2 4 1 76 7 411
2011 Term 61 17 11 5 0 5 2 83 5 38
2011 Student 58 21 0 10 0 0 10 88 12 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 34 14 9 4 4 1 72 14 295
2017 Term 45 35 4 9 0 6 0 86 10 41
2014 Indeterminate (permanent) 29 34 18 7 6 5 1 67 14 358
2014 Term 44 44 7 6 0 0 0 87 6 27
2014 Casual 41 26 13 20 0 0 0 67 20 15
2014 Student 23 38 15 23 0 0 0 62 23 13
2011 Indeterminate (permanent) 35 32 11 8 8 5 2 72 17 410
2011 Term 47 27 13 8 3 2 0 75 11 38
2011 Student 60 8 21 10 0 0 0 69 10 10
2008 Indeterminate (permanent) 28 39 12 9 7 5 1 71 16 384
2008 Term 28 31 6 16 9 3 6 66 28 32
2008 Student 27 20 13 20 13 0 7 50 36 15

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 29 25 10 9 6 2 52 21 296
2017 Term 33 27 19 7 2 12 0 68 10 41
2014 Indeterminate (permanent) 15 29 26 12 10 6 1 48 23 359
2014 Term 47 31 10 6 4 2 0 80 10 27
2014 Casual 35 20 13 26 7 0 0 54 33 15
2014 Student 31 15 15 15 8 0 15 55 27 13
2011 Indeterminate (permanent) 20 31 21 11 9 6 1 55 22 411
2011 Term 27 33 13 16 2 8 0 65 20 38
2011 Student 29 31 18 10 0 10 0 68 12 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 21 20 14 13 14 4 42 33 297
2017 Term 20 29 4 5 6 33 2 76 17 41
2014 Indeterminate (permanent) 14 19 23 17 17 9 3 37 38 359
2014 Term 28 26 4 10 6 26 0 74 21 27
2014 Casual 34 27 20 7 0 6 7 70 8 15
2014 Student 31 23 23 0 15 0 8 58 17 13
2011 Indeterminate (permanent) 16 19 20 15 15 13 3 41 35 411
2011 Term 22 21 17 4 3 31 2 64 11 38
2011 Student 29 29 10 0 0 10 21 85 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 55 31 7 2 2 1 1 88 4 297
2017 Term 49 28 12 0 0 3 7 86 0 41
2014 Indeterminate (permanent) 49 30 11 5 2 2 2 82 7 359
2014 Term 58 3 23 7 3 6 0 65 11 27
2014 Casual 67 20 0 0 0 0 13 100 0 15
2014 Student 38 31 15 0 0 0 15 82 0 13

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 68 24 4 1 1 2 0 93 2 297
2017 Term 62 25 0 8 0 6 0 91 9 40
2014 Indeterminate (permanent) 53 27 9 3 2 4 2 85 6 357
2014 Term 65 10 13 12 0 0 0 75 12 27
2014 Casual 68 7 6 0 0 12 7 92 0 15
2014 Student 62 15 8 15 0 0 0 77 15 13
2011 Indeterminate (permanent) 60 23 13 2 1 0 1 84 3 412
2011 Term 67 26 3 0 0 3 0 97 0 37
2011 Student 100 0 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 64 21 5 4 1 2 2 89 6 383
2008 Term 63 22 9 3 0 0 3 87 3 32
2008 Student 80 13 0 0 0 0 7 100 0 15

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 25 24 14 14 2 0 46 29 296
2017 Term 32 28 19 5 3 13 0 69 9 41
2014 Indeterminate (permanent) 9 14 25 22 27 3 0 24 51 358
2014 Term 21 13 14 23 17 12 0 39 45 27
2014 Casual 35 20 7 0 13 12 13 73 18 15
2014 Student 23 31 23 8 0 8 8 64 9 13
2011 Indeterminate (permanent) 15 31 18 18 16 2 1 47 35 412
2011 Term 25 33 15 12 6 0 9 63 20 38
2011 Student 52 10 19 0 0 18 0 77 0 10
2008 Indeterminate (permanent) 15 31 17 14 18 4 0 48 34 382
2008 Term 9 41 28 3 9 6 3 55 14 32
2008 Student 20 40 13 20 0 7 0 64 21 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 18 19 20 24 3 4 33 47 297
2017 Term 10 21 14 5 12 5 34 50 27 41
2014 Indeterminate (permanent) 8 12 20 19 34 3 4 22 57 358
2014 Term 16 24 11 7 29 4 10 46 41 27
2014 Casual 48 13 7 0 7 0 26 82 9 15
2014 Student 23 15 8 15 15 8 15 50 40 13
2011 Indeterminate (permanent) 8 23 13 23 28 2 3 33 53 412
2011 Term 13 7 13 11 9 3 44 38 37 38
2011 Student 21 31 0 8 0 0 39 86 14 10
2008 Indeterminate (permanent) 7 25 16 20 27 3 3 34 49 383
2008 Term 3 13 6 19 3 6 50 36 50 32
2008 Student 27 27 13 7 0 13 13 73 9 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 37 20 12 10 5 1 55 24 296
2017 Term 23 26 28 0 0 24 0 64 0 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 38 16 4 4 4 1 75 8 297
2017 Term 34 26 14 5 3 18 0 73 9 41
2014 Indeterminate (permanent) 30 39 18 4 5 3 0 72 9 359
2014 Term 52 27 6 0 0 5 10 93 0 27
2014 Casual 74 19 0 0 0 0 7 100 0 15
2014 Student 38 38 8 0 0 15 0 91 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 44 14 5 5 3 0 75 10 297
2017 Term 45 37 3 5 3 7 0 89 8 40
2014 Indeterminate (permanent) 30 40 16 8 4 1 0 72 12 359
2014 Term 46 44 10 0 0 0 0 90 0 27
2014 Casual 60 40 0 0 0 0 0 100 0 15
2014 Student 38 46 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 29 38 19 5 5 3 0 70 11 412
2011 Term 41 22 23 2 5 6 0 68 8 38
2011 Student 50 31 8 0 0 0 10 91 0 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 40 10 6 4 0 0 80 10 296
2017 Term 70 26 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 36 39 14 6 4 0 0 75 11 359
2014 Term 68 29 0 0 3 0 0 97 3 27
2014 Casual 74 26 0 0 0 0 0 100 0 15
2014 Student 69 23 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 38 38 13 5 6 0 0 76 11 411
2011 Term 58 29 5 7 0 0 0 87 7 38
2011 Student 71 29 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 32 40 13 9 5 1 0 73 14 381
2008 Term 50 28 9 6 3 3 0 81 10 32
2008 Student 53 27 7 7 7 0 0 80 13 15

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 30 25 14 9 2 0 51 24 297
2017 Term 51 31 14 0 0 4 0 85 0 41
2014 Indeterminate (permanent) 18 31 26 12 12 1 0 49 24 360
2014 Term 43 30 24 0 3 0 0 73 3 27
2014 Casual 41 27 19 6 7 0 0 68 13 15
2014 Student 38 31 23 8 0 0 0 69 8 13
2011 Indeterminate (permanent) 24 30 22 12 11 0 0 54 24 411
2011 Term 60 24 12 3 0 0 0 85 3 38
2011 Student 50 40 10 0 0 0 0 90 0 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 36 20 12 8 0 1 59 21 297
2017 Term 53 32 10 2 0 3 0 87 2 41
2014 Indeterminate (permanent) 18 35 22 12 11 1 0 54 24 360
2014 Term 43 39 14 0 3 0 0 82 3 27
2014 Casual 35 45 13 0 7 0 0 80 7 15
2014 Student 50 25 25 0 0 0 0 75 0 12
2011 Indeterminate (permanent) 25 33 20 12 9 0 0 59 21 411
2011 Term 57 30 8 5 0 0 0 87 5 37
2008 Indeterminate (permanent) 20 36 17 16 11 1 0 56 27 384
2008 Term 44 38 9 9 0 0 0 81 9 32
2008 Student 33 33 20 0 13 0 0 67 13 15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 27 20 14 11 4 1 53 26 297
2017 Term 20 14 20 5 2 17 22 56 12 41
2014 Indeterminate (permanent) 21 23 22 14 14 5 1 47 30 360
2014 Term 32 23 7 20 11 2 5 59 33 27
2014 Casual 41 20 6 13 13 0 6 65 28 15
2014 Student 46 0 31 15 0 0 8 50 17 13
2011 Indeterminate (permanent) 30 21 19 12 14 5 0 54 27 411
2011 Term 39 19 13 5 7 0 19 70 14 38
2011 Student 42 40 0 0 10 0 8 89 11 10
2008 Indeterminate (permanent) 20 25 21 15 14 3 1 47 31 382
2008 Term 22 19 16 9 3 3 28 59 18 32
2008 Student 20 27 20 7 20 0 7 50 29 15
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Indeterminate (permanent) 29 33 38 297
2017 Term 72 8 20 41
2014 Indeterminate (permanent) 30 35 35 360
2014 Term 66 17 17 27
2014 Casual 53 27 20 15
2014 Student 31 23 46 13
2011 Indeterminate (permanent) 31 39 30 412
2011 Term 81 16 3 38
2011 Student 37 42 21 10

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Indeterminate (permanent) 23 11 58 3 1 5 86
2017 Term 2 10 10 0 74 3 28
2014 Indeterminate (permanent) 23 14 50 6 9999 6 110
2014 Term 5 6 40 9 9999 40 17
2011 Indeterminate (permanent) 17 16 58 4 9999 5 128
2011 Term 0 0 30 25 9999 45 30
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 23 77 297
2014 Indeterminate (permanent) 18 82 360

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 66
2014 Indeterminate (permanent) 36 68

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 65 66
2014 Indeterminate (permanent) 71 68

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 66
2014 Indeterminate (permanent) 7 68

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 66
2014 Indeterminate (permanent) 47 68

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 66
2014 Indeterminate (permanent) 41 68

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 66
2014 Indeterminate (permanent) 42 68

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 66
2014 Indeterminate (permanent) 46 68

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 23 66
2014 Indeterminate (permanent) 25 68

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 52 66
2014 Indeterminate (permanent) 55 68

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 33 66
2014 Indeterminate (permanent) 39 68

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 66
2014 Indeterminate (permanent) 17 68

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 46 66
2014 Indeterminate (permanent) 44 68

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 66
2014 Indeterminate (permanent) 33 68

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 25 66
2014 Indeterminate (permanent) 10 68

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 65 66
2014 Indeterminate (permanent) 62 68

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 33 66
2014 Indeterminate (permanent) 26 68

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 22 66
2014 Indeterminate (permanent) 16 68

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 24 66
2014 Indeterminate (permanent) 17 68

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 66
2014 Indeterminate (permanent) 7 68

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 66
2014 Indeterminate (permanent) 16 68

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 18 66
2014 Indeterminate (permanent) 20 68

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 62
2014 Indeterminate (permanent) 18 66

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 62
2014 Indeterminate (permanent) 13 66

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 62
2014 Indeterminate (permanent) 15 66

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 62

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 16 62
2014 Indeterminate (permanent) 15 66

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 16 62
2014 Indeterminate (permanent) 12 66

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 15 62
2014 Indeterminate (permanent) 20 66

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 62
2014 Indeterminate (permanent) 7 66

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 36 62
2014 Indeterminate (permanent) 45 66

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 35 62
2014 Indeterminate (permanent) 52 66

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 62
2014 Indeterminate (permanent) 12 66

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 95 5 66

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 19 21 8 10 24 6 43 27 297
2017 Term 5 9 11 6 2 40 26 41 25 41
2014 Indeterminate (permanent) 15 16 23 8 8 25 5 44 23 358
2014 Term 16 22 16 0 3 33 10 67 5 27
2014 Casual 30 7 14 0 7 21 21 63 13 14
2014 Student 31 8 15 0 0 23 23 71 0 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 34 19 5 9 11 0 63 16 296
2017 Term 19 30 19 2 2 26 3 68 6 41
2014 Indeterminate (permanent) 20 32 22 8 6 10 1 59 16 358
2014 Term 32 40 14 2 3 9 0 79 6 27
2014 Casual 34 27 0 0 7 19 13 90 10 15
2014 Student 31 23 23 0 8 15 0 64 9 13
2011 Indeterminate (permanent) 33 33 16 8 5 5 0 69 14 411
2011 Term 43 13 11 0 3 30 0 80 5 38
2011 Student 31 29 10 0 0 29 0 85 0 10
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 52 11 6 1 1 4 81 7 296
2017 Term 4 40 14 10 16 7 8 52 31 41
2014 Indeterminate (permanent) 26 49 11 6 2 1 5 80 8 357
2014 Term 16 50 13 15 5 0 0 67 20 27
2014 Casual 7 14 20 0 0 6 53 51 0 15
2014 Student 0 8 23 0 8 8 54 20 20 13
2011 Indeterminate (permanent) 30 47 11 6 1 0 4 81 7 412
2011 Term 5 39 12 5 25 5 9 51 35 38
2008 Indeterminate (permanent) 26 41 13 8 3 2 7 73 12 384
2008 Term 6 6 6 25 9 19 28 24 65 32
2008 Student 0 33 7 20 13 0 27 45 45 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 22 22 6 5 22 15 49 16 297
2017 Term 2 20 18 2 5 26 26 47 16 41
2014 Indeterminate (permanent) 13 18 25 5 5 23 11 47 16 357
2014 Term 6 25 3 0 3 31 32 82 9 27
2014 Casual 7 13 7 0 0 19 53 75 0 15
2014 Student 0 0 23 0 0 15 62 0 0 13
2011 Indeterminate (permanent) 13 22 27 4 4 21 8 50 12 412
2011 Term 5 7 16 5 5 30 30 32 28 38
2011 Student 21 21 0 0 0 8 50 100 0 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 47 30 9 4 2 5 4 84 6 297
2017 Term 28 25 10 0 3 27 8 81 4 41
2014 Indeterminate (permanent) 31 36 15 3 3 6 6 76 7 358
2014 Term 38 23 19 4 0 16 0 73 4 27
2014 Casual 27 19 7 0 0 0 47 87 0 15
2014 Student 0 23 8 0 0 15 54 75 0 13
2011 Indeterminate (permanent) 35 35 14 2 3 7 4 78 6 412
2011 Term 27 17 8 6 0 28 15 76 11 38
2011 Student 31 10 0 0 0 18 40 100 0 10
2008 Indeterminate (permanent) 29 36 14 4 2 10 7 77 7 384
2008 Term 3 19 13 6 6 28 25 47 27 32
2008 Student 13 20 13 7 0 20 27 63 13 15

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 31 13 4 3 10 4 76 9 297
2017 Term 19 29 9 0 3 32 8 80 4 41
2014 Indeterminate (permanent) 26 36 18 3 3 9 5 72 7 358
2014 Term 36 30 16 0 0 19 0 81 0 27
2014 Casual 21 26 7 0 0 0 47 87 0 15
2014 Student 0 23 8 0 0 15 54 75 0 13
2011 Indeterminate (permanent) 29 36 15 3 4 10 4 75 8 412
2011 Term 25 14 13 0 0 34 15 74 0 38
2011 Student 21 21 0 0 0 8 50 100 0 10
2008 Indeterminate (permanent) 26 34 15 6 4 10 6 70 12 384
2008 Term 16 9 13 6 3 16 38 53 20 32
2008 Student 7 27 20 7 0 13 27 56 11 15
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 8 92 297
2014 Indeterminate (permanent) 7 93 359
2014 Casual 0 100 15

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 38 24
2014 Indeterminate (permanent) 40 28

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 86 24
2014 Indeterminate (permanent) 81 28

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 24

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 24
2014 Indeterminate (permanent) 33 28

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 25 24
2014 Indeterminate (permanent) 29 28

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 20 24
2014 Indeterminate (permanent) 23 28

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 34 24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 24
2014 Indeterminate (permanent) 0 28

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 57 24
2014 Indeterminate (permanent) 55 28

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 22

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 22

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 22

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 22
2014 Indeterminate (permanent) 0 28

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 22

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 24 22

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 22

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 22
2014 Indeterminate (permanent) 44 28

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 22

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 52 22
2014 Indeterminate (permanent) 70 28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 93 7 23

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 17 18 2 5 32 9 57 12 296
2017 Term 8 11 14 2 2 42 21 51 11 41
2014 Indeterminate (permanent) 13 14 25 3 4 36 5 46 11 358
2014 Term 16 30 3 0 3 34 13 87 6 27
2014 Casual 28 7 13 0 0 46 7 73 0 15
2014 Student 15 15 8 0 0 31 31 80 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 31 16 3 5 16 2 71 9 295
2017 Term 16 39 14 2 0 24 5 78 3 41
2014 Indeterminate (permanent) 22 30 22 3 3 19 2 65 7 358
2014 Term 28 31 16 2 0 16 6 76 3 27
2014 Casual 41 20 0 0 0 33 7 100 0 15
2014 Student 31 38 8 0 0 23 0 90 0 13
2011 Indeterminate (permanent) 33 32 17 5 3 11 0 73 8 410
2011 Term 50 9 12 0 3 25 0 80 4 38
2011 Student 42 37 10 0 0 10 0 88 0 10
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 27 15 9 11 0 4 62 22 297
2017 Term 31 21 21 12 4 3 7 58 18 41

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 25 25 20 14 0 1 40 34 296
2017 Term 16 34 22 17 2 3 5 55 21 41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 26 24 11 11 0 3 52 23 295
2017 Term 30 36 6 13 2 3 10 75 18 41

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 13 18 19 23 24 0 2 32 49 297
2017 Term 31 27 17 7 5 3 10 67 14 41

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 27 12 5 5 1 10 76 11 295
2017 Term 22 27 18 7 5 3 17 61 16 41

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 32 18 11 10 0 2 61 21 296
2017 Term 14 49 20 5 5 3 3 68 11 39

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 29 21 13 10 0 4 55 24 295
2017 Term 32 31 24 0 0 3 10 73 0 40

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 21 29 25 11 10 0 3 52 22 296
2017 Term 37 35 7 12 0 3 8 80 13 40

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 27 18 12 9 1 3 59 22 296
2017 Term 41 38 13 0 0 3 5 86 0 40

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 29 17 11 6 0 3 66 17 296
2017 Term 36 25 27 5 0 3 5 66 5 40

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 23 16 4 4 0 2 77 7 296
2017 Term 48 21 23 3 0 0 5 73 3 41

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 64 16 5 6 4 0 5 84 11 296
2017 Term 81 7 0 2 0 3 7 97 3 41

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 31 12 7 4 0 3 77 11 295
2017 Term 69 24 2 2 0 0 3 95 2 41

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 23 8 8 6 1 3 78 14 296
2017 Term 67 22 7 0 0 0 4 92 0 41

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 15 6 5 2 0 33 81 10 296
2017 Term 68 7 3 0 0 0 22 97 0 41

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 58 16 10 5 3 0 8 81 8 296
2017 Term 73 10 5 2 0 0 10 92 2 40

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 69 15 5 2 2 1 6 91 4 295
2017 Term 29 17 17 11 20 0 5 49 32 41

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 48 27 14 5 3 0 4 78 8 296
2017 Term 70 15 9 0 3 0 3 88 3 41

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 13 30 36 15 6 0 0 43 21 297
2017 Term 14 36 42 8 0 0 0 50 8 41

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 5 22 39 22 10 1 1 33 28 295
2017 Term 0 10 41 26 24 0 0 49 10 41

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 21 45 20 5 5 4 0 69 10 297
2017 Term 17 38 13 10 11 11 0 63 23 40

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 35 23 18 8 2 0 50 27 297
2017 Term 25 34 15 15 3 8 0 65 19 40
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 17 83 296
2014 Indeterminate (permanent) 18 82 358
2014 Student 0 100 13

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 82 18 50
2014 Indeterminate (permanent) 85 15 64

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 50 31 3 11 6 0 0 81 16 41
2014 Indeterminate (permanent) 58 29 9 2 2 0 0 87 4 54
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 48 23 17 5 4 4 1 50 50 296
2017 Term 48 10 18 4 6 11 3 55 45 41

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 15 139
2017 Term 45 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 30 139
2017 Term 44 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 20 139
2017 Term 24 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 48 139
2017 Term 33 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 139
2017 Term 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 139
2017 Term 44 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Indeterminate (permanent) 11 56 20 4 5 5 136
2017 Term 13 71 0 11 0 5 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 33 18 12 12 1 8 53 26 141
2017 Term 25 13 11 18 16 0 18 46 41 17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 19 16 11 16 3 27 38 39 139
2017 Term 14 7 14 6 28 7 25 30 50 17
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