2017 Public Service Employee Survey Results for Privy Council Office by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	48	6	6	4	83	11	113
2017	Non-visible minority	39	45	3	10	2	84	12	590
2014	Visible minority	37	39	7	16	1	76	17	73
2014	Non-visible minority	36	46	5	10	2	82	12	554
2011	Visible minority	48	46	5	0	1	94	1	75
2011	Non-visible minority	47	41	4	7	1	88	8	607
2008	Visible minority	55	31	4	7	4	85	11	55
2008	Non-visible minority	45	42	3	8	2	87	10	426

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	19	3	4	2	0	1	92	5	113
2017	Non-visible minority	70	21	4	3	1	1	1	92	4	587
2014	Visible minority	66	23	5	4	1	0	0	89	6	73
2014	Non-visible minority	70	23	3	3	1	1	0	93	4	554
2011	Visible minority	73	23	1	0	1	0	1	97	1	75
2011	Non-visible minority	74	17	4	3	1	0	0	92	4	605
2008	Visible minority	80	16	0	0	2	0	2	98	2	55
2008	Non-visible minority	69	21	6	3	1	0	0	91	4	426

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	16	3	6	2	0	89	7	113
2017	Non-visible minority	66	18	6	7	2	0	84	9	588
2014	Visible minority	61	26	3	1	7	2	89	8	73
2014	Non-visible minority	62	23	5	7	3	0	85	10	554
2011	Visible minority	63	25	3	5	3	1	89	8	75
2011	Non-visible minority	64	22	3	8	3	0	85	11	607
2008	Visible minority	76	7	4	7	4	2	85	11	55
2008	Non-visible minority	60	21	5	11	3	0	81	14	425

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	46	9	7	5	78	12	113
2017	Non-visible minority	39	37	5	11	7	77	18	589
2014	Visible minority	45	34	7	10	4	79	14	73
2014	Non-visible minority	56	31	5	5	2	88	7	552
2011	Visible minority	51	29	10	4	7	79	11	74
2011	Non-visible minority	56	29	4	8	2	85	10	605

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	34	17	12	5	2	1	65	17	113
2017	Non-visible minority	34	36	13	11	4	0	1	71	15	590
2014	Visible minority	26	47	9	5	14	0	0	72	19	73
2014	Non-visible minority	35	41	11	10	2	0	1	76	12	554
2011	Visible minority	25	46	8	16	4	0	0	71	21	74
2011	Non-visible minority	31	42	13	8	3	1	2	75	11	606
2008	Visible minority	44	35	7	9	5	0	0	78	15	55
2008	Non-visible minority	35	38	13	8	5	0	2	73	13	425

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	37	9	4	2	85	6	113
2017	Non-visible minority	51	36	7	5	2	87	6	590
2014	Visible minority	40	34	9	10	8	73	18	73
2014	Non-visible minority	49	34	10	5	2	83	8	553
2011	Visible minority	47	29	4	12	8	75	20	75
2011	Non-visible minority	52	30	9	5	4	83	8	607
2008	Visible minority	55	31	7	7	0	85	7	55
2008	Non-visible minority	45	38	8	6	3	84	8	427

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	37	6	5	3	86	8	112
2017	Non-visible minority	56	34	5	4	1	90	5	590
2014	Visible minority	44	37	3	9	7	80	17	73
2014	Non-visible minority	57	30	7	4	2	87	6	554
2011	Visible minority	46	35	3	10	7	81	17	75
2011	Non-visible minority	54	32	8	4	3	85	7	607
2008	Visible minority	48	35	11	4	2	83	6	54
2008	Non-visible minority	48	40	5	4	3	88	7	426

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	29	7	6	3	1	0	84	9	113
2017	Non-visible minority	52	33	8	6	1	0	0	85	7	589
2014	Visible minority	39	48	6	4	1	0	2	89	5	73
2014	Non-visible minority	52	36	6	5	0	0	0	89	5	553

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	32	10	12	5	0	0	73	16	113
2017	Non-visible minority	38	33	9	13	6	0	1	72	18	590
2014	Visible minority	26	38	13	10	11	2	0	65	22	73
2014	Non-visible minority	38	34	13	10	4	0	1	72	14	554
2011	Visible minority	31	35	13	6	11	1	2	69	17	75
2011	Non-visible minority	40	33	11	11	4	1	1	74	15	607

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	14	11	4	11	3	12	69	18	113
2017	Non-visible minority	32	20	7	11	10	2	17	65	26	590
2014	Visible minority	30	18	9	17	14	3	10	54	35	73
2014	Non-visible minority	32	20	8	11	12	1	15	62	28	553
2011	Visible minority	37	16	10	13	16	1	5	57	32	75
2011	Non-visible minority	34	20	7	10	14	1	14	64	28	604
2008	Visible minority	22	20	9	11	16	4	18	53	35	55
2008	Non-visible minority	32	19	5	9	22	1	13	59	36	424

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	47	11	2	2	1	85	3	113
2017	Non-visible minority	48	38	7	4	2	0	86	7	590
2014	Visible minority	38	31	15	8	8	0	69	16	73
2014	Non-visible minority	44	40	7	7	2	0	84	9	554
2011	Visible minority	38	39	11	7	5	0	77	12	74
2011	Non-visible minority	45	37	9	5	3	0	82	8	604
2008	Visible minority	60	31	4	4	2	0	91	5	55
2008	Non-visible minority	39	41	10	6	4	0	80	11	427

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	33	16	3	6	1	1	74	9	113
2017	Non-visible minority	39	36	11	9	4	0	1	75	14	590
2014	Visible minority	32	28	14	12	12	2	0	61	25	73
2014	Non-visible minority	34	38	14	9	5	0	0	72	14	554
2011	Visible minority	23	40	14	10	11	1	2	64	22	75
2011	Non-visible minority	31	40	13	11	5	0	0	71	16	608

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	41	17	4	3	0	0	76	7	113
2017	Non-visible minority	31	44	10	10	4	0	0	76	14	590

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	33	9	2	1	0	88	3	113
2017	Non-visible minority	53	36	6	3	2	0	90	5	589
2014	Visible minority	41	37	12	5	5	0	77	10	73
2014	Non-visible minority	57	31	8	3	1	0	88	4	553
2011	Visible minority	47	38	9	4	3	0	84	7	75
2011	Non-visible minority	51	33	10	4	2	0	84	6	607
2008	Visible minority	62	29	4	4	0	2	93	4	55
2008	Non-visible minority	52	35	6	4	2	0	88	6	426

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	31	11	10	6	1	0	73	16	112
2017	Non-visible minority	44	38	9	5	5	0	0	81	10	587

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	34	8	2	1	90	2	113
2017	Non-visible minority	60	32	5	2	1	92	3	587
2014	Visible minority	66	17	13	3	2	83	4	73
2014	Non-visible minority	70	23	5	1	1	93	1	554
2011	Visible minority	65	23	5	6	1	88	7	75
2011	Non-visible minority	65	26	7	2	0	91	2	608

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	36	13	9	4	1	73	13	112
2017	Non-visible minority	42	36	8	10	3	1	79	13	588
2014	Visible minority	27	42	10	9	12	0	69	22	73
2014	Non-visible minority	37	42	12	7	3	0	79	10	554
2011	Visible minority	33	36	14	8	9	0	69	17	75
2011	Non-visible minority	38	39	11	8	3	1	78	11	606

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	35	14	4	4	1	78	8	112
2017	Non-visible minority	48	31	12	6	3	0	79	9	588
2014	Visible minority	31	41	13	5	9	0	72	15	73
2014	Non-visible minority	38	41	10	7	4	0	79	11	553

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	37	14	7	2	0	77	9	113
2017	Non-visible minority	46	35	10	5	2	1	82	7	588
2014	Visible minority	27	48	8	7	8	1	76	15	73
2014	Non-visible minority	43	40	10	4	1	0	84	6	554
2011	Visible minority	41	34	11	5	7	1	76	12	75
2011	Non-visible minority	47	38	8	4	1	0	86	5	605

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	31	10	3	2	1	86	5	112
2017	Non-visible minority	52	36	6	5	2	0	87	7	586
2014	Visible minority	45	32	5	10	8	1	77	18	73
2014	Non-visible minority	51	36	7	3	3	0	87	6	553
2011	Visible minority	48	32	8	5	8	0	79	13	74
2011	Non-visible minority	51	36	6	4	2	0	88	6	607
2008	Visible minority	62	33	2	2	2	0	95	4	55
2008	Non-visible minority	44	43	7	4	2	0	87	6	427

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	40	14	7	5	0	0	73	13	113
2017	Non-visible minority	27	33	21	11	7	0	1	61	18	588
2014	Visible minority	28	34	25	4	6	2	1	64	11	73
2014	Non-visible minority	27	36	17	11	7	0	1	64	19	554
2011	Visible minority	33	29	19	10	8	0	0	62	18	75
2011	Non-visible minority	31	34	18	9	6	0	1	66	15	605
2008	Visible minority	29	29	22	11	9	0	0	58	20	55
2008	Non-visible minority	21	31	20	15	11	0	1	53	26	426

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	24	29	18	8	3	7	29	39	113
2017	Non-visible minority	11	23	33	20	9	1	3	30	36	589
2014	Visible minority	9	23	35	20	8	4	1	29	34	73
2014	Non-visible minority	5	24	39	19	9	1	3	29	31	553
2011	Visible minority	16	17	39	14	5	1	7	21	36	75
2011	Non-visible minority	9	24	35	19	10	1	2	29	35	605
2008	Visible minority	11	18	42	24	4	0	2	28	30	55
2008	Non-visible minority	12	26	33	19	6	0	3	26	40	427

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	6	26	28	14	6	11	50	18	113
2017	Non-visible minority	5	11	25	27	23	3	5	55	18	588
2014	Visible minority	4	15	23	28	12	7	11	48	24	72
2014	Non-visible minority	4	12	25	33	20	1	3	56	17	552
2011	Visible minority	5	11	20	33	17	1	12	59	19	75
2011	Non-visible minority	4	12	25	31	22	2	3	57	16	606
2008	Visible minority	9	7	24	29	18	5	7	54	19	55
2008	Non-visible minority	5	16	31	29	16	0	3	46	22	425

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	11	30	21	14	1	12	40	26	112
2017	Non-visible minority	9	14	27	25	17	2	6	45	25	585
2014	Visible minority	9	14	28	28	10	7	4	42	26	73
2014	Non-visible minority	10	16	31	24	15	1	2	41	27	552
2011	Visible minority	8	12	31	15	23	5	7	42	23	75
2011	Non-visible minority	9	16	29	25	16	1	3	43	26	604
2008	Visible minority	5	13	36	22	15	2	7	40	20	55
2008	Non-visible minority	11	21	30	22	12	1	3	35	33	427

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	16	36	20	11	0	9	34	27	110
2017	Non-visible minority	9	21	34	21	11	1	3	33	31	583
2014	Visible minority	6	15	43	18	11	4	3	31	23	73
2014	Non-visible minority	6	19	39	23	10	1	2	34	26	551
2011	Visible minority	8	19	36	18	9	3	7	31	30	75
2011	Non-visible minority	7	20	37	21	12	0	2	34	28	603
2008	Visible minority	7	20	29	24	13	2	5	39	29	55
2008	Non-visible minority	11	22	38	19	8	1	1	27	34	425

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	18	23	19	14	1	13	38	35	113
2017	Non-visible minority	10	20	30	19	15	2	5	36	32	590
2014	Visible minority	15	21	23	14	12	6	9	30	43	73
2014	Non-visible minority	12	22	28	19	13	1	4	34	37	551
2011	Visible minority	13	25	24	13	15	1	8	31	42	74
2011	Non-visible minority	10	19	28	23	14	2	3	40	31	602
2008	Visible minority	7	9	25	33	16	0	9	54	18	55
2008	Non-visible minority	11	18	31	22	13	0	4	37	30	427

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	17	20	21	15	5	11	43	32	113
2017	Non-visible minority	9	18	26	22	15	5	5	41	30	589
2014	Visible minority	7	17	18	23	17	7	11	49	29	72
2014	Non-visible minority	5	13	29	30	18	2	4	50	19	553
2011	Visible minority	10	22	20	19	14	4	12	38	38	75
2011	Non-visible minority	7	14	25	29	18	2	5	50	23	601
2008	Visible minority	9	9	31	22	15	2	11	43	21	54
2008	Non-visible minority	14	19	30	20	12	2	3	33	35	425

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	14	27	25	12	4	12	43	25	111
2017	Non-visible minority	8	14	29	24	16	3	5	44	24	587
2014	Visible minority	7	12	29	20	14	9	8	42	23	73
2014	Non-visible minority	5	17	34	24	15	2	3	41	23	553

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	78	13	6	3	0	0	0	91	3	113
2017	Non-visible minority	75	16	4	3	2	0	1	91	5	588
2014	Visible minority	75	13	3	3	4	0	3	90	7	73
2014	Non-visible minority	75	17	3	3	1	0	0	92	5	552
2011	Visible minority	73	19	4	1	0	1	1	95	1	74
2011	Non-visible minority	69	18	6	4	2	0	1	88	6	607
2008	Visible minority	64	20	4	7	4	0	2	85	11	55
2008	Non-visible minority	64	20	6	5	3	0	2	86	8	425

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	25	12	10	4	6	5	71	16	113
2017	Non-visible minority	35	29	10	7	4	8	8	75	13	587
2014	Visible minority	27	26	18	6	10	7	7	61	19	73
2014	Non-visible minority	36	29	14	7	4	6	4	72	12	553

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	22	12	3	8	2	77	11	113
2017	Non-visible minority	55	28	5	6	4	1	85	10	588
2014	Visible minority	43	30	7	7	12	1	74	19	73
2014	Non-visible minority	49	29	9	7	5	1	79	12	554

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	32	13	7	4	3	0	76	11	113
2017	Non-visible minority	46	34	8	6	4	2	1	82	10	588
2014	Visible minority	41	30	14	5	7	3	0	73	12	73
2014	Non-visible minority	46	37	7	7	2	1	1	84	8	554
2011	Visible minority	41	27	10	8	10	4	0	71	18	75
2011	Non-visible minority	48	32	8	6	4	1	0	82	10	608
2008	Visible minority	51	24	9	7	4	4	2	79	12	55
2008	Non-visible minority	42	35	9	7	5	1	1	79	12	426

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	25	14	3	6	18	2	71	12	112
2017	Non-visible minority	35	27	11	7	5	14	2	73	13	590
2014	Visible minority	33	20	19	4	12	12	0	60	18	73
2014	Non-visible minority	38	30	12	7	4	8	1	74	12	554
2011	Visible minority	32	21	11	15	11	10	1	59	29	75
2011	Non-visible minority	42	27	9	8	6	7	1	75	15	608
2008	Visible minority	31	24	22	5	7	7	4	61	14	55
2008	Non-visible minority	38	27	11	9	7	6	1	70	18	424

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	23	15	12	8	18	4	54	26	113
2017	Non-visible minority	14	27	11	11	6	25	5	59	25	590
2014	Visible minority	15	28	17	7	11	20	3	56	23	73
2014	Non-visible minority	19	25	17	12	6	15	6	55	24	553

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	26	8	8	1	83	9	113
2017	Non-visible minority	60	30	3	5	1	91	6	587
2014	Visible minority	53	32	7	5	4	85	8	73
2014	Non-visible minority	54	34	5	5	2	88	7	553

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	24	13	6	3	1	1	77	10	112
2017	Non-visible minority	48	32	8	7	4	1	1	81	11	590
2014	Visible minority	44	34	8	1	9	4	0	81	11	73
2014	Non-visible minority	43	37	9	9	2	0	0	80	11	554
2011	Visible minority	38	30	14	7	8	3	0	70	15	75
2011	Non-visible minority	41	34	10	10	4	0	0	76	14	606
2008	Visible minority	42	35	4	13	7	0	0	76	20	55
2008	Non-visible minority	32	37	11	11	8	0	1	69	19	427

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	18	12	5	4	1	1	80	8	113
2017	Non-visible minority	56	26	8	5	3	1	1	84	8	590
2014	Visible minority	47	26	11	4	5	5	1	79	10	73
2014	Non-visible minority	53	26	10	4	3	2	1	83	7	554
2011	Visible minority	33	28	18	8	13	0	0	61	21	75
2011	Non-visible minority	51	26	10	6	4	2	0	80	10	606
2008	Visible minority	47	25	2	13	7	4	2	77	21	55
2008	Non-visible minority	45	29	9	7	5	3	0	77	13	427

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	27	12	7	2	0	0	79	9	113
2017	Non-visible minority	52	28	7	9	4	0	0	80	13	589
2014	Visible minority	36	43	6	5	9	0	0	79	15	73
2014	Non-visible minority	47	32	8	10	3	0	1	79	13	554
2011	Visible minority	33	30	17	6	12	1	0	64	19	75
2011	Non-visible minority	46	29	10	9	5	0	0	76	14	606
2008	Visible minority	49	24	5	7	15	0	0	73	22	55
2008	Non-visible minority	43	30	9	10	7	1	0	73	17	426

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	87	7	3	2	1	1	94	3	113
2017	Non-visible minority	84	12	2	1	1	0	96	2	587
2014	Visible minority	80	14	3	0	3	0	94	3	72
2014	Non-visible minority	83	12	1	2	2	0	95	4	553
2011	Visible minority	69	23	1	3	1	3	95	4	75
2011	Non-visible minority	80	13	3	2	1	0	94	3	607
2008	Visible minority	80	11	2	4	4	0	91	7	55
2008	Non-visible minority	82	11	3	1	2	0	93	4	425

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	20	9	4	6	2	7	80	11	113
2017	Non-visible minority	43	21	10	5	4	5	11	77	11	588
2014	Visible minority	39	23	8	5	8	8	10	75	16	73
2014	Non-visible minority	40	19	12	7	6	4	12	70	15	554
2011	Visible minority	32	18	13	13	14	0	9	55	30	75
2011	Non-visible minority	34	24	12	7	10	4	9	67	20	606

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	15	5	7	4	2	1	84	11	113
2017	Non-visible minority	62	23	6	5	2	1	1	86	8	588

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	15	10	6	3	2	0	80	9	113
2017	Non-visible minority	62	25	5	4	3	1	1	88	6	589

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	23	7	3	4	1	85	8	113
2017	Non-visible minority	59	23	8	6	4	0	82	10	587
2014	Visible minority	52	25	11	4	8	0	77	12	73
2014	Non-visible minority	53	28	8	7	3	0	82	10	552

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	24	9	0	5	17	8	82	6	24
2017	Non-visible minority	42	35	9	4	2	2	6	83	6	155
2014	Visible minority	50	9	9	10	9	12	0	67	22	10
2014	Non-visible minority	42	35	6	7	1	3	7	84	9	148

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	24	9	7	4	13	1	77	12	113
2017	Non-visible minority	44	35	7	4	3	7	0	85	7	588
2014	Visible minority	47	26	6	4	8	7	1	80	13	73
2014	Non-visible minority	40	36	10	5	2	6	0	81	8	553
2011	Visible minority	28	28	17	5	13	8	0	61	20	75
2011	Non-visible minority	38	30	14	6	5	7	0	73	12	605

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	34	15	4	8	6	1	72	13	113
2017	Non-visible minority	46	34	9	6	3	2	0	82	9	588
2014	Visible minority	42	28	9	5	11	3	1	73	17	72
2014	Non-visible minority	43	34	13	5	3	2	0	79	8	554
2011	Visible minority	29	35	16	7	12	0	2	65	19	75
2011	Non-visible minority	36	33	15	6	7	3	0	72	13	605
2008	Visible minority	39	33	7	6	11	4	0	75	17	54
2008	Non-visible minority	36	35	13	8	6	1	0	72	15	426

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	34	14	7	7	5	1	70	15	113
2017	Non-visible minority	34	39	12	8	3	3	1	77	11	587
2014	Visible minority	27	43	12	8	4	4	1	74	13	73
2014	Non-visible minority	35	36	14	9	2	4	0	73	12	553
2011	Visible minority	17	40	19	6	9	7	2	62	17	75
2011	Non-visible minority	26	42	16	8	4	5	0	71	12	607
2008	Visible minority	24	44	13	11	5	4	0	70	17	55
2008	Non-visible minority	26	37	16	10	6	5	0	67	17	426

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	25	11	9	12	6	2	65	23	113
2017	Non-visible minority	33	33	11	11	6	5	0	70	18	590
2014	Visible minority	29	24	14	7	15	8	3	60	25	73
2014	Non-visible minority	31	31	17	11	7	3	0	64	18	554
2011	Visible minority	27	32	16	7	14	4	0	62	22	75
2011	Non-visible minority	24	36	12	12	8	8	0	65	22	606
2008	Visible minority	24	35	11	11	11	9	0	64	24	55
2008	Non-visible minority	23	30	17	14	9	7	0	57	25	426

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	29	8	13	8	4	1	69	22	113
2017	Non-visible minority	27	39	13	12	6	3	0	68	18	588
2014	Visible minority	27	40	8	8	11	4	1	72	20	73
2014	Non-visible minority	25	40	16	14	4	2	0	66	18	552
2011	Visible minority	21	37	13	19	8	0	2	59	27	75
2011	Non-visible minority	23	39	14	15	7	2	0	63	23	605
2008	Visible minority	31	40	9	7	13	0	0	71	20	55
2008	Non-visible minority	20	43	13	12	10	2	0	65	22	425

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	37	15	5	4	3	0	75	9	113
2017	Non-visible minority	37	43	11	6	1	2	0	82	7	589
2014	Visible minority	34	38	11	8	4	4	0	76	13	73
2014	Non-visible minority	39	41	13	5	1	2	0	81	6	553
2011	Visible minority	32	49	11	6	1	0	2	82	7	75
2011	Non-visible minority	38	38	13	6	3	1	0	78	9	606

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	36	9	1	1	2	3	89	2	113
2017	Non-visible minority	55	33	7	1	1	3	0	90	2	589
2014	Visible minority	47	38	6	3	3	1	1	87	6	73
2014	Non-visible minority	51	32	7	3	0	5	1	88	4	554
2011	Visible minority	44	33	12	4	1	5	1	82	5	75
2011	Non-visible minority	49	31	12	2	0	4	1	85	3	607

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	29	9	6	3	10	2	78	11	113
2017	Non-visible minority	42	33	10	7	2	4	1	79	10	589
2014	Visible minority	41	35	10	4	6	2	1	79	11	73
2014	Non-visible minority	44	35	7	8	3	2	2	82	11	554
2011	Visible minority	31	24	12	7	16	7	3	61	26	74
2011	Non-visible minority	41	31	9	8	5	5	1	77	14	607
2008	Visible minority	35	24	7	13	9	11	2	67	25	55
2008	Non-visible minority	30	35	14	10	6	4	0	68	17	427

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	23	21	11	7	6	1	58	20	113
2017	Non-visible minority	26	32	19	10	4	7	2	64	15	587
2014	Visible minority	24	33	23	7	9	4	0	59	17	73
2014	Non-visible minority	28	32	19	8	4	6	2	66	14	553
2011	Visible minority	22	31	20	16	5	5	0	56	23	74
2011	Non-visible minority	28	30	19	9	5	7	2	64	15	607

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	18	13	6	12	20	3	59	23	113
2017	Non-visible minority	19	19	19	11	10	15	7	49	27	589
2014	Visible minority	16	16	15	12	17	16	9	42	38	73
2014	Non-visible minority	15	20	19	15	11	13	7	44	32	554
2011	Visible minority	13	14	12	16	24	16	5	34	51	75
2011	Non-visible minority	17	20	19	11	12	14	6	47	29	607

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	71	14	8	4	1	2	0	87	5	112
2017	Non-visible minority	67	17	5	4	2	2	3	88	7	588
2014	Visible minority	66	13	10	0	4	1	6	86	4	73
2014	Non-visible minority	61	26	5	4	3	0	1	88	7	554

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	18	6	1	0	3	3	92	1	112
2017	Non-visible minority	67	17	5	1	1	6	3	92	2	588
2014	Visible minority	66	21	7	0	1	1	3	92	1	73
2014	Non-visible minority	67	19	6	1	1	3	3	92	2	554
2011	Visible minority	62	30	5	0	0	0	3	95	0	75
2011	Non-visible minority	68	19	5	1	0	3	3	93	1	605
2008	Visible minority	76	13	2	4	0	2	4	94	4	55
2008	Non-visible minority	70	18	6	2	0	2	2	91	2	426

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	25	12	12	12	9	0	61	26	113
2017	Non-visible minority	31	35	11	10	6	6	1	71	17	590
2014	Visible minority	26	35	8	12	12	7	0	66	26	73
2014	Non-visible minority	32	36	11	9	7	4	1	71	17	551
2011	Visible minority	20	32	15	19	12	3	0	53	32	75
2011	Non-visible minority	28	37	15	10	8	3	0	67	18	606
2008	Visible minority	42	31	7	13	7	0	0	73	20	55
2008	Non-visible minority	29	37	15	12	6	1	1	67	18	426

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	28	12	16	17	4	2	52	35	113
2017	Non-visible minority	26	24	14	16	11	4	5	56	29	588
2014	Visible minority	15	15	18	18	26	5	3	33	48	73
2014	Non-visible minority	19	22	14	18	19	4	5	44	40	554
2011	Visible minority	13	20	17	13	31	5	0	35	47	75
2011	Non-visible minority	15	28	15	17	21	3	2	45	39	606
2008	Visible minority	25	40	9	5	13	2	5	71	20	55
2008	Non-visible minority	14	28	18	19	17	2	3	43	38	424

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	31	17	9	3	7	1	68	13	111
2017	Non-visible minority	35	39	13	6	3	4	1	77	9	590

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	29	15	5	8	5	0	71	13	113
2017	Non-visible minority	44	34	11	2	2	7	0	83	5	588
2014	Visible minority	40	35	7	7	7	4	0	78	14	73
2014	Non-visible minority	44	32	14	3	1	6	1	81	4	554

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	41	9	3	4	3	84	7	113
2017	Non-visible minority	47	38	8	3	1	3	88	4	590
2014	Visible minority	51	26	8	6	7	2	79	13	73
2014	Non-visible minority	48	35	11	3	1	3	85	4	554
2011	Visible minority	36	32	13	8	11	0	68	19	75
2011	Non-visible minority	43	32	14	6	2	3	77	8	606

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	31	7	3	2	1	89	4	112
2017	Non-visible minority	59	32	3	4	1	1	92	5	588
2014	Visible minority	57	23	7	7	4	2	81	11	73
2014	Non-visible minority	60	29	7	3	1	1	90	4	554
2011	Visible minority	47	35	7	1	9	1	83	11	75
2011	Non-visible minority	53	33	9	3	2	0	86	4	604
2008	Visible minority	51	36	7	0	5	0	87	5	55
2008	Non-visible minority	42	39	10	6	3	0	81	9	426

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	30	14	3	4	1	0	78	7	112
2017	Non-visible minority	50	28	13	7	2	1	0	78	8	589
2014	Visible minority	41	29	13	8	7	0	2	71	15	73
2014	Non-visible minority	46	34	12	5	2	1	0	81	7	554
2011	Visible minority	36	35	15	5	8	1	0	72	13	75
2011	Non-visible minority	44	31	14	6	4	1	0	76	9	606

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	36	10	6	2	81	9	113
2017	Non-visible minority	52	30	11	5	2	83	7	585
2014	Visible minority	51	22	13	8	7	72	15	73
2014	Non-visible minority	49	33	11	5	2	82	7	553
2011	Visible minority	39	29	18	7	8	68	15	75
2011	Non-visible minority	47	32	12	6	3	79	9	603
2008	Visible minority	51	29	13	5	2	80	7	55
2008	Non-visible minority	40	38	14	5	3	78	8	426

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	32	13	12	6	4	1	67	20	113
2017	Non-visible minority	45	20	15	10	5	3	2	68	15	588
2014	Visible minority	41	24	13	11	12	0	0	64	23	73
2014	Non-visible minority	42	21	18	10	4	4	1	67	15	553
2011	Visible minority	35	24	11	13	13	4	0	61	27	75
2011	Non-visible minority	41	23	16	9	7	4	1	66	17	603
2008	Visible minority	36	24	11	9	7	9	4	69	19	55
2008	Non-visible minority	29	29	17	12	6	5	1	62	20	425

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	45	20	35	113
2017	Non-visible minority	44	27	29	590
2014	Visible minority	44	24	32	73
2014	Non-visible minority	43	26	30	554
2011	Visible minority	39	21	40	75
2011	Non-visible minority	39	29	31	607

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	5	25	45	3	15	7	51
2017	Non-visible minority	9	18	51	4	13	6	261
2014	Visible minority	3	13	56	18	9999	9	33
2014	Non-visible minority	12	18	57	4	9999	9	237
2011	Visible minority	0	15	68	7	9999	10	29
2011	Non-visible minority	8	15	64	4	9999	10	240

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	12	88	113
2017	Non-visible minority	14	86	589
2014	Visible minority	16	84	73
2014	Non-visible minority	13	87	550

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	71	14
2017	Non-visible minority	28	84
2014	Visible minority	66	11
2014	Non-visible minority	38	71

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	14
2017	Non-visible minority	68	84
2014	Visible minority	64	11
2014	Non-visible minority	59	71

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	14
2014	Visible minority	11
2014	Non-visible minority	71

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	84
2014	Non-visible minority	7	71

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	14
2017	Non-visible minority	43	85
2014	Visible minority	57	11
2014	Non-visible minority	39	72

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	14
2017	Non-visible minority	40	85
2014	Visible minority	46	11
2014	Non-visible minority	42	72

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	34	14
2017	Non-visible minority	32	85
2014	Visible minority	75	11
2014	Non-visible minority	41	72

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	14
2017	Non-visible minority	41	85
2014	Visible minority	75	11
2014	Non-visible minority	33	72

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	14
2017	Non-visible minority	21	85
2014	Non-visible minority	30	72

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	14
2017	Non-visible minority	43	85
2014	Visible minority	90	11
2014	Non-visible minority	52	72

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	14
2017	Non-visible minority	28	85
2014	Non-visible minority	34	72

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2014	Visible minority	0	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	85
2014	Visible minority	0	11
2014	Non-visible minority	8	72

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	85
2014	Non-visible minority	8	72

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	14
2017	Non-visible minority	36	85
2014	Visible minority	72	11
2014	Non-visible minority	36	72

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	85
2014	Visible minority	54	11
2014	Non-visible minority	22	72

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	85
2014	Non-visible minority	6	72

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	14
2017	Non-visible minority	52	85
2014	Visible minority	52	11
2014	Non-visible minority	58	71

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	85
2014	Non-visible minority	29	71

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	85
2014	Non-visible minority	11	71

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	85
2014	Non-visible minority	17	71

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	85
2014	Non-visible minority	8	71

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	85
2014	Non-visible minority	10	71

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	85
2014	Non-visible minority	9	71

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	29	85
2014	Non-visible minority	22	71

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	83
2014	Non-visible minority	15	68

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	83
2014	Non-visible minority	8	68

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	83
2014	Non-visible minority	9	68

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	83
2014	Visible minority	0	10
2014	Non-visible minority	13	68

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	83
2014	Visible minority	0	10
2014	Non-visible minority	9	68

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	83
2014	Non-visible minority	16	68

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	83
2014	Non-visible minority	7	68

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	83
2014	Non-visible minority	8	68

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	19	83
2014	Non-visible minority	23	68

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	83
2014	Non-visible minority	11	68

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	14
2017	Non-visible minority	39	83
2014	Visible minority	68	10
2014	Non-visible minority	40	68

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	45	14
2017	Non-visible minority	45	83
2014	Visible minority	91	10
2014	Non-visible minority	41	68

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	83

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	70	30	13
2017	Non-visible minority	78	22	85

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	11	18	1	4	28	16	61	8	113
2017	Non-visible minority	18	17	12	3	3	35	12	65	12	589
2014	Visible minority	16	17	9	8	6	35	9	59	25	73
2014	Non-visible minority	18	16	16	3	3	33	12	61	11	554

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	20	21	1	7	15	4	65	9	112
2017	Non-visible minority	33	31	13	4	2	15	2	77	8	588
2014	Visible minority	24	30	6	8	7	21	4	71	21	73
2014	Non-visible minority	29	31	15	3	3	17	3	74	7	554
2011	Visible minority	28	30	18	8	3	12	1	66	13	74
2011	Non-visible minority	31	33	17	5	2	12	0	73	9	603

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	40	13	7	7	5	12	67	17	112
2017	Non-visible minority	21	41	9	6	4	5	14	78	12	590
2014	Visible minority	23	36	10	7	7	4	13	72	16	73
2014	Non-visible minority	20	44	11	5	2	1	16	78	8	554
2011	Visible minority	23	44	9	8	4	4	8	76	14	75
2011	Non-visible minority	21	44	10	7	3	1	14	76	12	605
2008	Visible minority	18	45	7	13	5	2	9	71	20	55
2008	Non-visible minority	20	37	11	12	4	2	16	68	19	427

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	16	12	5	3	35	18	57	17	110
2017	Non-visible minority	6	13	15	4	5	37	20	45	21	588
2014	Visible minority	4	17	20	7	7	26	19	38	25	73
2014	Non-visible minority	7	16	20	7	4	28	19	42	21	554
2011	Visible minority	3	18	22	3	14	32	8	36	28	74
2011	Non-visible minority	8	14	20	7	4	31	14	42	21	607

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	22	10	2	2	15	14	80	6	113
2017	Non-visible minority	34	23	10	4	2	14	14	79	8	590
2014	Visible minority	24	30	10	2	4	15	15	76	9	73
2014	Non-visible minority	32	25	10	3	2	12	16	79	7	554
2011	Visible minority	31	17	11	4	5	24	8	71	14	75
2011	Non-visible minority	31	24	12	4	1	14	14	76	8	605
2008	Visible minority	25	29	9	9	4	15	9	71	17	55
2008	Non-visible minority	23	25	14	6	3	13	16	68	13	427

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	23	12	2	4	18	15	73	9	111
2017	Non-visible minority	27	26	11	4	2	16	13	75	9	588
2014	Visible minority	22	19	13	7	5	19	15	62	18	73
2014	Non-visible minority	29	24	13	3	2	13	16	74	7	553
2011	Visible minority	28	15	15	8	5	22	6	60	19	75
2011	Non-visible minority	28	23	13	6	2	15	13	71	10	602
2008	Visible minority	31	24	9	15	4	7	9	67	22	54
2008	Non-visible minority	25	24	14	8	6	8	14	63	18	427

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	8	92	112
2017	Non-visible minority	5	95	586
2014	Visible minority	13	87	73
2014	Non-visible minority	4	96	552

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	10
2017	Non-visible minority	23	30
2014	Non-visible minority	60	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	79	10
2017	Non-visible minority	71	30
2014	Non-visible minority	75	19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	10
2017	Non-visible minority	30
2014	Non-visible minority	19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2014	Non-visible minority	0	19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Visible minority	10
2017	Non-visible minority	30
2014	Non-visible minority	19

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	70	10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	10
2017	Non-visible minority	0	30
2014	Non-visible minority	0	21

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	10
2017	Non-visible minority	0	30
2014	Non-visible minority	0	21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	31	30

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	45	30
2014	Non-visible minority	32	21

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2017	Non-visible minority	0	30

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	30
2014	Non-visible minority	27	21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	10
2017	Non-visible minority	30
2014	Non-visible minority	21

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	30
2014	Non-visible minority	32	21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	32	30
2014	Non-visible minority	33	21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2014	Non-visible minority	0	21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Visible minority	10
2017	Non-visible minority	30
2014	Non-visible minority	21

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	49	30
2014	Non-visible minority	54	21

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	30

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	30
2014	Non-visible minority	0	21

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	10
2014	Non-visible minority	0	21

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	26	30

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	33	30

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	29	30
2014	Non-visible minority	41	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	52	30
2014	Non-visible minority	68	21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	70	30	10
2017	Non-visible minority	71	29	30

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	10	11	3	2	36	17	65	11	112
2017	Non-visible minority	17	16	11	1	1	42	11	71	5	589
2014	Visible minority	19	14	10	1	7	38	10	64	17	73
2014	Non-visible minority	16	12	17	1	2	39	13	58	5	554

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	21	18	4	4	17	5	68	10	113
2017	Non-visible minority	35	31	12	2	1	18	2	82	4	583
2014	Visible minority	33	23	12	3	4	20	6	75	10	73
2014	Non-visible minority	33	25	16	1	2	19	5	76	3	554
2011	Visible minority	31	25	20	5	6	13	1	65	12	75
2011	Non-visible minority	38	30	15	2	1	14	0	79	3	607

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	22	21	9	14	2	3	54	24	113
2017	Non-visible minority	26	30	20	11	10	0	3	58	21	588

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	30	32	12	6	1	2	48	19	113
2017	Non-visible minority	16	24	30	17	11	0	1	41	29	590

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	33	29	9	8	2	1	52	18	113
2017	Non-visible minority	22	26	26	14	9	0	2	49	24	586

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	24	22	18	8	2	3	49	28	113
2017	Non-visible minority	23	23	24	17	11	0	1	47	29	588

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	25	26	5	6	2	3	60	12	113
2017	Non-visible minority	32	26	19	10	8	0	5	61	19	589

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	27	33	7	8	2	2	51	15	113
2017	Non-visible minority	25	27	25	15	8	0	0	52	23	589

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	35	21	7	6	2	2	65	13	113
2017	Non-visible minority	38	33	16	7	4	0	1	72	11	588

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	31	24	10	8	1	1	57	18	113
2017	Non-visible minority	27	34	21	12	5	0	1	61	18	588

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	25	28	7	8	2	2	56	15	113
2017	Non-visible minority	36	35	17	8	4	0	1	71	12	589

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	28	22	3	2	2	4	71	5	113
2017	Non-visible minority	38	35	16	6	3	1	1	74	9	587

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	17	14	4	3	2	6	78	7	110
2017	Non-visible minority	55	23	12	4	3	0	2	80	8	588

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	8	4	2	3	5	9	90	6	112
2017	Non-visible minority	80	9	4	3	1	0	4	92	4	589

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	24	7	6	0	3	6	86	6	113
2017	Non-visible minority	67	21	8	2	1	0	2	90	3	588

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	17	7	5	6	2	4	81	12	113
2017	Non-visible minority	70	14	7	5	2	0	2	86	7	589

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	12	6	2	2	3	28	86	5	113
2017	Non-visible minority	60	10	4	1	0	0	25	93	2	590

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	19	8	2	1	2	10	88	4	113
2017	Non-visible minority	73	14	6	1	0	0	5	92	2	586

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	7	9	6	4	4	7	79	11	113
2017	Non-visible minority	74	11	6	3	1	0	4	89	4	590

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	22	6	3	1	3	5	89	4	110
2017	Non-visible minority	57	25	11	4	1	0	2	84	5	590

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	32	37	12	6	0	1	45	18	113
2017	Non-visible minority	12	30	36	15	6	0	1	43	21	588

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	20	46	21	9	0	0	30	24	113
2017	Non-visible minority	6	23	38	23	10	0	1	33	29	588

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	45	12	7	4	1	0	78	11	113
2017	Non-visible minority	32	44	12	5	4	3	0	78	9	588

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	38	18	9	8	1	0	66	17	113
2017	Non-visible minority	24	39	16	14	5	2	1	64	19	588

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	15	85	112
2017	Non-visible minority	12	88	587
2014	Visible minority	10	90	72
2014	Non-visible minority	11	89	551

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	84	16	17
2017	Non-visible minority	88	12	74
2014	Non-visible minority	78	22	60

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	45	6	0	0	94	0	14
2017	Non-visible minority	61	28	5	5	2	89	6	64
2014	Non-visible minority	74	20	0	6	0	94	6	46

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	13	25	8	9	7	3	40	60	113
2017	Non-visible minority	32	26	20	9	9	4	1	34	66	589

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	59
2017	Non-visible minority	23	369

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	59
2017	Non-visible minority	33	369

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	59
2017	Non-visible minority	18	369

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	59
2017	Non-visible minority	47	369

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	3	59
2017	Non-visible minority	5	369

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	59
2017	Non-visible minority	40	369

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	5	50	18	7	5	15	59
2017	Non-visible minority	6	53	20	9	3	9	361

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	24	8	20	12	2	5	57	34	60
2017	Non-visible minority	19	25	16	15	12	2	11	51	31	370

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	15	11	19	40	3	8	21	66	60
2017	Non-visible minority	5	12	14	25	33	2	9	19	65	369

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Privy Council Office by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)