2017 Public Service Employee Survey Results for Privy Council Office by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	42	2	7	2	88	9	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	5	6	3	85	9	130
2017	University certificate or diploma below the bachelor's level	45	52	0	4	0	96	4	20
2017	Bachelor's degree	40	42	5	10	2	82	13	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	54	3	13	3	81	16	252
2014	Secondary or high school graduation certificate or equivalent or less	51	38	4	7	0	89	7	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	47	6	7	2	85	9	131
2014	University certificate or diploma below the bachelor's level	48	28	19	5	0	76	5	21
2014	Bachelor's degree	32	46	5	15	2	78	17	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	49	6	13	3	78	16	217
2011	Secondary or high school graduation certificate or equivalent or less	54	36	5	4	1	90	5	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	41	5	6	1	88	7	131
2011	University certificate or diploma below the bachelor's level	59	20	0	16	5	79	21	20
2011	Bachelor's degree	47	42	3	5	2	89	8	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	46	4	7	1	88	8	217
2008	Secondary or high school graduation certificate or equivalent or less	52	39	2	2	4	91	7	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	43	2	11	1	86	12	91
2008	University certificate or diploma below the bachelor's level	32	47	11	11	0	79	11	19
2008	Bachelor's degree	49	38	2	9	2	87	11	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	40	5	7	3	85	10	157

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	28	4	2	1	2	1	94	2	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	25	3	2	1	1	1	94	3	129
2017	University certificate or diploma below the bachelor's level	58	29	4	8	0	0	0	87	8	20
2017	Bachelor's degree	73	18	5	2	1	0	1	92	4	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	17	3	4	2	1	0	92	5	250
2014	Secondary or high school graduation certificate or equivalent or less	70	23	4	1	1	0	0	93	2	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	28	3	1	0	1	0	95	2	131
2014	University certificate or diploma below the bachelor's level	73	23	0	5	0	0	0	95	5	21
2014	Bachelor's degree	66	25	3	4	1	0	0	92	5	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	17	4	5	0	1	0	91	5	217
2011	Secondary or high school graduation certificate or equivalent or less	74	18	4	3	1	0	0	92	4	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	22	4	4	2	1	0	90	6	131
2011	University certificate or diploma below the bachelor's level	86	10	5	0	0	0	0	95	0	20
2011	Bachelor's degree	78	18	2	1	2	0	0	95	3	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	15	5	3	0	1	0	92	3	216
2008	Secondary or high school graduation certificate or equivalent or less	64	26	6	2	2	0	0	90	4	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	29	7	2	0	1	1	91	2	91
2008	University certificate or diploma below the bachelor's level	74	16	5	5	0	0	0	89	5	19
2008	Bachelor's degree	76	16	2	4	1	1	0	93	5	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	17	6	1	1	0	0	92	2	157

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	18	6	2	0	2	92	2	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	22	7	8	2	0	83	10	130
2017	University certificate or diploma below the bachelor's level	63	24	9	4	0	0	87	4	20
2017	Bachelor's degree	68	15	5	9	2	0	83	12	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	16	6	7	3	0	84	11	251
2014	Secondary or high school graduation certificate or equivalent or less	66	22	7	2	2	1	89	4	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	27	4	5	1	1	89	6	131
2014	University certificate or diploma below the bachelor's level	54	22	9	15	0	0	76	15	21
2014	Bachelor's degree	57	30	3	7	4	0	86	11	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	18	4	8	5	0	82	14	217
2011	Secondary or high school graduation certificate or equivalent or less	64	28	2	5	1	0	92	6	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	27	3	8	4	1	86	11	131
2011	University certificate or diploma below the bachelor's level	54	36	0	10	0	0	90	10	20
2011	Bachelor's degree	63	19	5	10	3	0	83	13	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	16	3	8	3	0	85	11	217
2008	Secondary or high school graduation certificate or equivalent or less	52	28	8	10	2	0	80	12	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	23	10	9	2	2	79	11	91
2008	University certificate or diploma below the bachelor's level	58	32	11	0	0	0	89	0	19
2008	Bachelor's degree	65	15	2	15	2	0	80	17	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	13	2	10	4	0	83	15	156

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	37	5	5	2	1	1	87	7	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	43	7	9	5	0	0	79	14	129
2017	University certificate or diploma below the bachelor's level	53	29	10	5	4	0	0	82	9	20
2017	Bachelor's degree	42	33	5	11	9	0	0	75	21	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	42	6	13	9	0	0	71	22	252
2014	Secondary or high school graduation certificate or equivalent or less	54	35	6	2	2	0	0	90	4	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	37	4	4	2	0	0	90	7	131
2014	University certificate or diploma below the bachelor's level	71	19	0	10	0	0	0	90	10	21
2014	Bachelor's degree	49	33	6	8	3	1	0	82	11	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	26	5	7	2	0	0	86	9	217
2011	Secondary or high school graduation certificate or equivalent or less	56	32	5	6	1	0	0	89	7	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	28	5	11	2	0	0	82	13	131
2011	University certificate or diploma below the bachelor's level	71	12	11	0	6	0	0	83	6	18
2011	Bachelor's degree	55	30	5	8	2	0	0	84	10	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	27	4	7	3	0	0	86	11	217

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	33	14	8	2	0	2	75	10	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	13	8	3	1	1	75	12	130
2017	University certificate or diploma below the bachelor's level	28	45	13	10	4	0	0	73	14	20
2017	Bachelor's degree	35	33	12	14	4	1	2	70	18	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	16	12	6	0	0	65	19	252
2014	Secondary or high school graduation certificate or equivalent or less	43	41	8	7	2	0	0	84	8	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	42	14	9	4	1	1	73	13	131
2014	University certificate or diploma below the bachelor's level	35	22	20	14	5	0	5	60	19	21
2014	Bachelor's degree	33	39	15	8	4	0	1	73	12	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	45	7	11	5	0	0	77	16	217
2011	Secondary or high school graduation certificate or equivalent or less	38	45	10	5	1	0	1	84	6	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	15	5	4	0	1	76	9	132
2011	University certificate or diploma below the bachelor's level	29	36	20	15	0	0	0	65	15	20
2011	Bachelor's degree	25	46	12	12	4	1	1	71	17	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	41	13	11	2	2	4	73	14	217
2008	Secondary or high school graduation certificate or equivalent or less	40	38	10	3	7	0	1	79	10	87
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	35	8	5	5	0	2	81	11	91
2008	University certificate or diploma below the bachelor's level	37	37	21	5	0	0	0	74	5	19
2008	Bachelor's degree	33	41	13	10	3	0	1	74	13	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	35	15	11	5	0	2	68	17	158

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	42	7	4	2	0	2	87	6	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	38	14	4	1	0	0	81	5	130
2017	University certificate or diploma below the bachelor's level	51	35	14	0	0	0	0	86	0	20
2017	Bachelor's degree	52	32	7	6	3	0	0	84	9	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	35	2	5	1	0	0	91	6	252
2014	Secondary or high school graduation certificate or equivalent or less	43	36	12	6	3	0	0	78	10	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	45	10	4	2	1	0	84	6	131
2014	University certificate or diploma below the bachelor's level	47	23	24	0	6	0	0	70	6	21
2014	Bachelor's degree	43	30	10	10	6	0	0	74	16	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	30	6	5	1	0	0	89	6	217
2011	Secondary or high school graduation certificate or equivalent or less	49	34	8	5	3	0	1	83	8	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	29	11	6	3	1	0	80	9	131
2011	University certificate or diploma below the bachelor's level	35	45	6	15	0	0	0	80	15	20
2011	Bachelor's degree	44	30	11	7	8	0	0	74	15	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	27	5	3	2	0	0	90	5	217
2008	Secondary or high school graduation certificate or equivalent or less	31	44	13	6	4	0	1	76	10	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	42	4	5	1	0	0	89	7	91
2008	University certificate or diploma below the bachelor's level	26	42	11	21	0	0	0	68	21	19
2008	Bachelor's degree	41	41	11	7	1	0	0	82	7	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	27	4	4	4	0	0	88	8	158

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	44	2	5	1	2	92	6	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	34	9	3	0	0	88	3	129
2017	University certificate or diploma below the bachelor's level	51	35	14	0	0	0	86	0	20
2017	Bachelor's degree	53	34	5	5	2	0	87	8	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	29	4	4	1	0	91	5	252
2014	Secondary or high school graduation certificate or equivalent or less	54	33	7	3	3	0	87	5	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	34	10	1	2	0	87	3	131
2014	University certificate or diploma below the bachelor's level	51	23	15	5	6	0	74	11	21
2014	Bachelor's degree	48	32	5	10	5	0	80	15	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	26	6	4	1	0	90	5	217
2011	Secondary or high school graduation certificate or equivalent or less	53	29	12	2	5	0	82	7	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	35	9	2	5	0	84	7	132
2011	University certificate or diploma below the bachelor's level	35	44	11	10	0	0	79	10	20
2011	Bachelor's degree	46	33	6	10	5	0	78	15	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	30	3	2	1	0	94	3	217
2008	Secondary or high school graduation certificate or equivalent or less	43	47	1	6	3	0	90	9	88
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	34	5	1	2	0	91	3	91
2008	University certificate or diploma below the bachelor's level	32	37	16	5	11	0	68	16	19
2008	Bachelor's degree	37	47	10	4	2	0	85	6	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	32	3	5	2	0	90	7	157

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	30	11	3	1	0	0	86	4	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	35	9	4	1	0	0	87	5	130
2017	University certificate or diploma below the bachelor's level	59	36	5	0	0	0	0	95	0	20
2017	Bachelor's degree	52	31	9	5	3	0	0	83	7	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	32	6	9	2	1	0	83	11	252
2014	Secondary or high school graduation certificate or equivalent or less	48	44	7	1	0	0	0	92	1	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	41	7	4	1	0	1	88	5	131
2014	University certificate or diploma below the bachelor's level	58	36	6	0	0	0	0	94	0	21
2014	Bachelor's degree	55	31	6	6	2	0	1	87	7	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	35	6	7	0	0	0	87	7	216

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	36	5	7	4	1	2	83	12	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	38	8	5	2	0	1	84	8	130
2017	University certificate or diploma below the bachelor's level	39	33	18	4	5	0	0	73	9	20
2017	Bachelor's degree	41	31	9	13	5	0	0	72	19	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	12	20	8	0	0	60	28	252
2014	Secondary or high school graduation certificate or equivalent or less	52	26	15	3	2	1	0	79	5	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	15	9	2	2	2	73	12	131
2014	University certificate or diploma below the bachelor's level	38	38	20	0	4	0	0	76	4	21
2014	Bachelor's degree	38	32	10	14	6	0	0	70	20	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	12	13	7	0	0	68	19	217
2011	Secondary or high school graduation certificate or equivalent or less	46	24	11	11	5	1	2	72	17	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	29	14	11	5	2	1	70	16	132
2011	University certificate or diploma below the bachelor's level	41	39	10	10	0	0	0	81	10	20
2011	Bachelor's degree	40	34	9	9	6	1	1	75	16	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	11	9	4	0	0	76	13	216

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	20	11	3	6	4	17	74	12	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	7	7	1	1	8	84	9	130
2017	University certificate or diploma below the bachelor's level	38	23	5	4	14	12	5	73	22	20
2017	Bachelor's degree	38	17	7	11	6	2	19	69	22	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	16	8	15	21	2	20	45	46	252
2014	Secondary or high school graduation certificate or equivalent or less	50	20	9	5	6	3	8	78	12	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	26	7	9	5	1	7	77	15	131
2014	University certificate or diploma below the bachelor's level	53	13	6	10	5	0	14	77	16	21
2014	Bachelor's degree	27	22	8	15	10	2	16	60	31	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	15	9	15	23	1	22	38	50	217
2011	Secondary or high school graduation certificate or equivalent or less	57	21	6	7	4	0	6	83	11	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	20	13	5	2	2	5	78	8	132
2011	University certificate or diploma below the bachelor's level	45	26	15	5	0	0	10	78	5	20
2011	Bachelor's degree	30	25	5	13	10	2	15	66	27	185
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	13	5	14	33	1	20	33	60	216
2008	Secondary or high school graduation certificate or equivalent or less	47	23	2	6	10	1	10	79	18	87
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	25	2	3	7	2	11	86	11	91
2008	University certificate or diploma below the bachelor's level	42	32	11	5	5	0	5	78	11	19
2008	Bachelor's degree	32	19	8	9	16	2	15	60	30	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	11	6	15	41	0	16	26	67	157

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	38	9	3	1	0	1	87	4	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	44	10	4	1	0	0	85	5	130
2017	University certificate or diploma below the bachelor's level	37	49	9	4	0	0	0	86	4	20
2017	Bachelor's degree	51	35	5	6	3	1	0	86	9	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	41	8	3	3	0	0	86	6	252
2014	Secondary or high school graduation certificate or equivalent or less	43	37	11	6	3	0	0	80	9	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	42	6	5	2	1	0	86	7	131
2014	University certificate or diploma below the bachelor's level	27	58	9	0	6	0	0	85	6	21
2014	Bachelor's degree	40	30	12	12	6	0	0	70	18	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	42	4	6	2	0	0	88	8	217
2011	Secondary or high school graduation certificate or equivalent or less	47	37	8	6	2	0	1	84	8	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	16	4	5	1	0	75	9	132
2011	University certificate or diploma below the bachelor's level	42	47	11	0	0	0	0	89	0	19
2011	Bachelor's degree	36	41	8	9	5	0	0	78	14	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	33	8	2	2	0	1	87	5	215
2008	Secondary or high school graduation certificate or equivalent or less	42	37	9	7	6	0	0	79	12	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	35	9	3	5	0	0	82	9	91
2008	University certificate or diploma below the bachelor's level	42	26	16	11	5	0	0	68	16	19
2008	Bachelor's degree	33	47	11	7	2	0	0	80	10	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	6	6	4	0	0	84	9	158

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	39	14	7	2	0	1	76	10	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	14	8	4	0	3	74	12	130
2017	University certificate or diploma below the bachelor's level	44	24	19	5	9	0	0	68	14	20
2017	Bachelor's degree	41	31	11	13	4	1	0	72	17	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	10	6	7	0	0	77	12	252
2014	Secondary or high school graduation certificate or equivalent or less	35	40	15	5	5	1	0	75	10	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	17	8	6	1	0	69	14	131
2014	University certificate or diploma below the bachelor's level	29	32	20	16	4	0	0	60	20	21
2014	Bachelor's degree	35	33	12	12	8	0	0	68	20	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	12	10	6	0	0	73	16	217
2011	Secondary or high school graduation certificate or equivalent or less	29	35	16	12	8	0	0	64	20	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	15	12	6	1	1	66	18	132
2011	University certificate or diploma below the bachelor's level	40	45	5	0	10	0	0	85	10	20
2011	Bachelor's degree	32	37	12	14	5	0	0	69	18	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	46	11	8	5	0	0	76	13	217

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	35	10	8	3	1	79	11	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	50	9	8	1	0	81	9	130
2017	University certificate or diploma below the bachelor's level	45	28	19	8	0	0	73	8	20
2017	Bachelor's degree	32	41	11	10	7	0	72	17	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	49	12	9	5	0	74	14	252

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	31	7	1	0	0	1	91	2	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	39	6	1	0	0	0	92	1	130
2017	University certificate or diploma below the bachelor's level	49	46	0	0	5	0	0	95	5	20
2017	Bachelor's degree	50	35	7	3	4	1	0	86	7	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	36	5	5	1	0	0	89	6	252
2014	Secondary or high school graduation certificate or equivalent or less	50	43	5	1	1	0	0	93	2	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	27	12	2	1	1	0	86	2	130
2014	University certificate or diploma below the bachelor's level	70	25	5	0	0	0	0	95	0	21
2014	Bachelor's degree	50	30	11	6	4	1	0	80	9	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	32	7	4	1	0	0	88	5	217
2011	Secondary or high school graduation certificate or equivalent or less	50	37	9	2	1	0	1	88	3	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	15	2	7	0	0	76	10	132
2011	University certificate or diploma below the bachelor's level	55	31	5	5	5	0	0	86	10	20
2011	Bachelor's degree	45	36	11	6	2	0	0	81	8	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	32	7	3	0	0	0	89	4	217
2008	Secondary or high school graduation certificate or equivalent or less	54	35	8	1	2	0	0	89	3	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	27	6	2	2	1	0	90	4	90
2008	University certificate or diploma below the bachelor's level	32	42	5	11	5	5	0	78	17	19
2008	Bachelor's degree	49	37	6	7	1	0	0	86	8	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	35	5	4	1	0	0	89	6	158

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	33	12	2	2	1	83	5	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	9	6	2	0	82	9	130
2017	University certificate or diploma below the bachelor's level	45	42	5	0	9	0	87	9	20
2017	Bachelor's degree	41	33	9	11	6	0	74	17	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	40	9	4	7	0	81	11	249

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	27	8	1	1	0	0	90	2	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	35	5	1	0	1	0	93	1	130
2017	University certificate or diploma below the bachelor's level	61	35	4	0	0	0	0	96	0	20
2017	Bachelor's degree	60	30	5	2	2	0	0	91	4	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	34	6	2	1	0	0	92	2	252
2014	Secondary or high school graduation certificate or equivalent or less	72	23	4	1	0	0	0	95	1	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	20	3	0	2	0	0	95	2	131
2014	University certificate or diploma below the bachelor's level	80	9	11	0	0	0	0	89	0	21
2014	Bachelor's degree	62	24	11	1	3	0	0	86	4	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	23	6	1	0	0	0	94	1	217
2011	Secondary or high school graduation certificate or equivalent or less	70	21	6	2	0	0	1	91	2	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	30	6	2	0	0	0	92	2	132
2011	University certificate or diploma below the bachelor's level	69	25	6	0	0	0	0	94	0	20
2011	Bachelor's degree	59	25	11	3	2	0	0	85	4	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	25	5	2	0	0	0	92	2	217

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	39	8	10	1	0	3	80	11	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	10	10	2	1	1	78	12	130
2017	University certificate or diploma below the bachelor's level	33	43	10	14	0	0	0	76	14	20
2017	Bachelor's degree	39	34	11	12	4	0	0	73	16	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	7	8	4	0	0	81	12	252
2014	Secondary or high school graduation certificate or equivalent or less	28	47	16	6	3	0	0	75	9	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	16	4	4	1	0	75	8	131
2014	University certificate or diploma below the bachelor's level	29	40	21	10	0	0	0	69	10	21
2014	Bachelor's degree	34	41	11	7	7	0	0	75	14	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	43	5	10	2	0	0	83	12	217
2011	Secondary or high school graduation certificate or equivalent or less	34	39	14	5	7	0	1	74	12	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	31	15	10	3	0	1	72	13	132
2011	University certificate or diploma below the bachelor's level	40	26	25	5	5	0	0	65	10	20
2011	Bachelor's degree	38	36	12	9	4	0	1	76	13	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	43	7	8	3	0	0	83	10	216

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	31	15	5	0	0	2	80	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	26	16	5	1	0	0	78	6	129
2017	University certificate or diploma below the bachelor's level	41	30	28	0	0	0	0	72	0	20
2017	Bachelor's degree	46	30	12	6	5	1	0	76	11	194
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	34	9	7	4	0	0	79	11	252
2014	Secondary or high school graduation certificate or equivalent or less	39	39	14	5	2	0	1	79	6	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	41	11	4	2	1	0	82	7	131
2014	University certificate or diploma below the bachelor's level	25	43	10	22	0	0	0	68	22	20
2014	Bachelor's degree	33	40	11	8	8	0	0	73	16	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	43	7	7	5	0	0	80	12	217

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	33	9	1	0	0	4	89	1	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	35	11	5	0	0	2	84	5	130
2017	University certificate or diploma below the bachelor's level	43	48	9	0	0	0	0	91	0	20
2017	Bachelor's degree	44	33	12	6	4	0	0	78	10	194
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	11	7	4	0	0	78	11	252
2014	Secondary or high school graduation certificate or equivalent or less	46	38	12	1	1	0	1	85	2	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	37	12	7	0	0	0	82	7	131
2014	University certificate or diploma below the bachelor's level	29	46	21	5	0	0	0	75	5	21
2014	Bachelor's degree	33	45	9	6	7	0	0	78	13	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	41	8	4	1	1	1	87	5	217
2011	Secondary or high school graduation certificate or equivalent or less	49	34	10	3	4	0	1	84	7	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	12	4	2	0	1	81	7	132
2011	University certificate or diploma below the bachelor's level	36	53	5	6	0	0	0	89	6	19
2011	Bachelor's degree	44	40	9	4	2	0	1	85	6	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	36	5	5	0	1	0	89	6	217

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	33	6	2	1	0	1	91	3	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	35	10	2	1	0	0	87	4	130
2017	University certificate or diploma below the bachelor's level	53	43	0	4	0	0	0	96	4	20
2017	Bachelor's degree	51	32	5	9	3	0	0	84	11	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	37	7	3	3	0	0	87	6	251
2014	Secondary or high school graduation certificate or equivalent or less	55	30	8	3	3	0	0	86	7	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	36	6	1	2	1	0	91	3	131
2014	University certificate or diploma below the bachelor's level	46	43	5	0	6	0	0	89	6	21
2014	Bachelor's degree	41	35	10	6	8	1	0	77	13	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	36	4	5	1	0	0	89	7	217
2011	Secondary or high school graduation certificate or equivalent or less	52	37	3	5	2	0	1	90	7	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	38	5	5	3	1	0	87	8	132
2011	University certificate or diploma below the bachelor's level	50	40	10	0	0	0	0	90	0	20
2011	Bachelor's degree	40	40	10	6	3	0	0	80	10	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	29	7	2	1	0	1	90	3	215
2008	Secondary or high school graduation certificate or equivalent or less	44	43	7	4	2	0	0	87	7	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	43	4	4	1	0	0	90	5	91
2008	University certificate or diploma below the bachelor's level	42	32	16	5	5	0	0	74	11	19
2008	Bachelor's degree	37	51	7	3	2	0	0	88	5	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	35	4	3	2	0	0	91	5	158

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	29	14	2	4	0	3	79	7	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	20	6	4	1	2	68	11	129
2017	University certificate or diploma below the bachelor's level	37	44	15	0	4	0	0	81	4	20
2017	Bachelor's degree	27	36	20	11	5	0	1	63	16	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	22	17	11	0	0	50	27	252
2014	Secondary or high school graduation certificate or equivalent or less	40	33	16	4	3	1	2	75	8	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	40	11	10	3	0	2	75	13	131
2014	University certificate or diploma below the bachelor's level	50	18	9	9	9	0	5	71	19	21
2014	Bachelor's degree	25	35	22	12	5	1	1	60	17	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	37	20	13	12	0	1	54	25	217
2011	Secondary or high school graduation certificate or equivalent or less	44	28	16	6	2	1	3	75	8	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39	11	6	3	0	1	79	10	132
2011	University certificate or diploma below the bachelor's level	31	26	15	17	10	0	0	58	27	19
2011	Bachelor's degree	36	32	17	8	6	0	1	69	14	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	25	14	10	0	1	51	24	216
2008	Secondary or high school graduation certificate or equivalent or less	37	36	13	7	4	0	2	75	11	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	22	16	14	12	0	2	56	27	91
2008	University certificate or diploma below the bachelor's level	11	47	16	11	16	0	0	58	26	19
2008	Bachelor's degree	20	40	27	8	5	0	1	60	13	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	24	23	24	18	0	0	35	42	157

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	16	22	25	15	2	9	45	31	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	26	31	18	9	2	2	28	40	130
2017	University certificate or diploma below the bachelor's level	9	14	38	23	12	4	0	36	25	20
2017	Bachelor's degree	12	24	34	17	9	1	4	28	37	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	37	20	4	0	3	25	37	252
2014	Secondary or high school graduation certificate or equivalent or less	8	19	37	24	8	2	3	33	28	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	33	32	17	10	2	2	28	39	131
2014	University certificate or diploma below the bachelor's level	9	20	41	6	9	0	15	18	33	21
2014	Bachelor's degree	6	27	39	16	9	1	1	26	34	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	20	42	21	8	1	3	31	25	216
2011	Secondary or high school graduation certificate or equivalent or less	12	22	35	19	9	3	1	29	34	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	29	26	15	11	0	4	27	46	131
2011	University certificate or diploma below the bachelor's level	19	26	35	15	5	0	0	20	45	20
2011	Bachelor's degree	10	19	34	22	10	1	4	34	31	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	24	41	18	8	1	3	27	30	216
2008	Secondary or high school graduation certificate or equivalent or less	22	33	21	13	9	0	1	23	56	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	24	30	15	5	0	2	21	48	91
2008	University certificate or diploma below the bachelor's level	5	47	21	16	0	5	5	18	59	19
2008	Bachelor's degree	5	23	44	18	7	0	4	25	29	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	20	39	26	5	0	3	32	27	158

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	9	24	18	31	6	10	58	13	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	12	25	29	17	4	7	52	20	130
2017	University certificate or diploma below the bachelor's level	0	5	23	33	29	4	5	69	5	20
2017	Bachelor's degree	8	9	24	27	24	2	6	55	18	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	11	27	31	17	3	5	51	19	251
2014	Secondary or high school graduation certificate or equivalent or less	3	14	33	24	17	4	6	45	18	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	16	31	20	21	2	4	43	24	131
2014	University certificate or diploma below the bachelor's level	9	14	23	29	17	5	5	50	25	21
2014	Bachelor's degree	6	11	18	39	22	2	2	63	18	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	10	23	41	19	1	4	62	13	215
2011	Secondary or high school graduation certificate or equivalent or less	5	14	27	28	18	3	5	49	21	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	11	27	23	20	2	6	47	24	130
2011	University certificate or diploma below the bachelor's level	0	15	25	50	10	0	0	61	15	20
2011	Bachelor's degree	3	11	20	33	26	2	4	63	15	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10	25	36	24	2	3	63	11	217
2008	Secondary or high school graduation certificate or equivalent or less	7	25	28	19	19	0	2	39	32	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	36	20	12	0	3	33	30	91
2008	University certificate or diploma below the bachelor's level	0	16	37	26	5	16	0	38	19	19
2008	Bachelor's degree	3	7	33	34	14	2	7	53	12	122
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	13	24	36	20	0	3	57	18	157

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	14	21	26	13	2	13	46	30	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	32	18	15	3	3	36	30	129
2017	University certificate or diploma below the bachelor's level	4	14	19	44	9	4	5	59	20	20
2017	Bachelor's degree	9	14	31	20	15	2	9	39	26	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	11	26	27	21	0	5	51	22	250
2014	Secondary or high school graduation certificate or equivalent or less	10	19	36	16	14	3	3	32	31	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	31	15	21	2	2	37	30	131
2014	University certificate or diploma below the bachelor's level	27	14	19	15	15	5	6	33	46	21
2014	Bachelor's degree	11	17	31	27	11	1	2	39	28	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	11	29	34	14	1	3	50	20	216
2011	Secondary or high school graduation certificate or equivalent or less	9	20	29	23	13	1	5	38	30	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	17	28	23	16	3	3	42	28	130
2011	University certificate or diploma below the bachelor's level	10	11	35	20	25	0	0	45	20	20
2011	Bachelor's degree	10	12	34	25	15	1	3	42	23	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	17	25	27	21	2	2	50	24	217
2008	Secondary or high school graduation certificate or equivalent or less	16	31	21	17	9	2	3	27	50	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	29	20	9	2	5	31	38	91
2008	University certificate or diploma below the bachelor's level	0	37	37	16	0	5	5	18	41	19
2008	Bachelor's degree	7	12	36	24	15	0	5	42	21	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	16	34	25	15	0	1	40	26	158

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	13	22	25	18	0	12	49	26	107
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	22	36	18	16	1	2	34	28	128
2017	University certificate or diploma below the bachelor's level	5	14	33	39	5	4	0	46	19	20
2017	Bachelor's degree	12	19	31	23	9	1	4	34	33	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	23	42	16	7	0	2	24	33	249
2014	Secondary or high school graduation certificate or equivalent or less	7	15	33	31	10	2	2	43	23	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	19	33	21	18	1	2	40	26	129
2014	University certificate or diploma below the bachelor's level	5	22	28	24	17	0	5	42	29	21
2014	Bachelor's degree	7	19	45	21	7	1	1	28	27	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	19	45	19	8	1	2	28	26	216
2011	Secondary or high school graduation certificate or equivalent or less	6	21	38	20	9	1	5	31	29	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	20	27	18	19	1	3	39	33	131
2011	University certificate or diploma below the bachelor's level	10	15	42	22	10	0	0	33	26	19
2011	Bachelor's degree	6	17	35	23	15	1	3	39	24	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	21	43	21	7	1	1	28	28	217
2008	Secondary or high school graduation certificate or equivalent or less	16	20	26	22	13	1	2	35	38	88
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	21	35	16	9	1	2	26	38	91
2008	University certificate or diploma below the bachelor's level	5	32	32	11	5	11	5	19	44	19
2008	Bachelor's degree	7	16	47	19	9	1	2	29	24	122
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	25	39	22	5	0	1	27	34	158

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	15	26	19	22	0	9	45	27	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	21	28	19	17	1	6	39	31	130
2017	University certificate or diploma below the bachelor's level	5	22	20	23	21	4	5	48	30	20
2017	Bachelor's degree	13	20	30	16	14	2	5	32	35	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	20	31	21	10	2	6	33	34	252
2014	Secondary or high school graduation certificate or equivalent or less	7	25	30	20	13	1	4	35	34	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	22	27	12	18	1	4	31	41	130
2014	University certificate or diploma below the bachelor's level	30	17	18	15	6	5	9	25	54	21
2014	Bachelor's degree	12	29	23	19	12	2	4	32	43	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	18	30	21	13	2	5	36	32	215
2011	Secondary or high school graduation certificate or equivalent or less	10	18	31	22	13	3	2	37	30	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	18	20	20	20	1	6	43	36	130
2011	University certificate or diploma below the bachelor's level	15	25	20	20	15	0	5	37	41	20
2011	Bachelor's degree	11	21	28	22	14	1	3	37	33	185
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	18	31	25	13	3	4	40	27	216
2008	Secondary or high school graduation certificate or equivalent or less	11	26	25	20	17	0	1	38	38	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	12	32	22	14	0	2	37	30	91
2008	University certificate or diploma below the bachelor's level	16	11	21	16	21	5	11	44	31	19
2008	Bachelor's degree	7	18	32	27	10	0	7	39	26	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	13	34	25	14	0	6	41	23	158

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	22	21	19	16	5	9	41	35	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	23	16	17	10	6	40	33	130
2017	University certificate or diploma below the bachelor's level	9	9	29	18	25	0	10	48	21	20
2017	Bachelor's degree	11	17	24	23	16	5	5	42	31	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	30	24	12	3	5	40	28	251
2014	Secondary or high school graduation certificate or equivalent or less	5	9	36	25	16	4	6	45	15	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	20	23	21	24	2	5	48	27	131
2014	University certificate or diploma below the bachelor's level	9	9	18	24	22	9	9	56	22	21
2014	Bachelor's degree	8	14	26	29	17	1	4	49	24	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	12	28	37	15	2	3	55	16	216
2011	Secondary or high school graduation certificate or equivalent or less	13	15	24	24	18	2	5	45	30	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	13	22	23	22	2	7	48	28	130
2011	University certificate or diploma below the bachelor's level	5	20	30	30	10	0	5	42	26	20
2011	Bachelor's degree	7	18	24	27	15	3	5	47	27	185
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	14	26	33	18	2	6	55	17	215
2008	Secondary or high school graduation certificate or equivalent or less	18	25	22	17	10	1	7	29	46	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	18	24	20	13	2	2	34	40	91
2008	University certificate or diploma below the bachelor's level	11	16	26	26	11	5	5	41	29	19
2008	Bachelor's degree	9	17	34	17	13	5	5	34	29	122
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	15	35	25	12	0	3	38	26	156

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	16	19	31	17	3	10	55	23	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	16	29	20	18	5	5	43	24	128
2017	University certificate or diploma below the bachelor's level	0	10	34	15	26	5	10	48	11	19
2017	Bachelor's degree	11	14	26	23	16	3	7	43	28	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	14	34	24	12	2	4	39	25	251
2014	Secondary or high school graduation certificate or equivalent or less	5	16	32	23	15	3	6	42	23	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	19	34	18	22	1	4	42	22	131
2014	University certificate or diploma below the bachelor's level	14	13	29	15	15	5	9	35	31	21
2014	Bachelor's degree	9	16	34	21	14	3	3	37	26	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	16	34	29	11	3	3	43	20	216

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	10	4	1	0	0	6	95	1	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	18	6	8	0	0	0	87	8	130
2017	University certificate or diploma below the bachelor's level	72	19	4	0	0	0	4	96	0	20
2017	Bachelor's degree	74	19	4	2	1	0	0	93	4	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	13	3	3	4	0	0	91	6	250
2014	Secondary or high school graduation certificate or equivalent or less	75	17	4	3	0	0	1	93	3	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	18	2	1	2	0	0	95	3	130
2014	University certificate or diploma below the bachelor's level	71	14	5	0	0	0	11	95	0	21
2014	Bachelor's degree	76	16	3	3	2	0	1	93	5	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	16	3	5	3	0	0	89	8	217
2011	Secondary or high school graduation certificate or equivalent or less	71	17	8	2	0	0	2	90	2	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	23	8	2	3	1	1	87	5	132
2011	University certificate or diploma below the bachelor's level	59	25	5	11	0	0	0	84	11	19
2011	Bachelor's degree	71	19	4	4	0	1	2	92	4	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	15	5	5	2	0	0	87	7	217
2008	Secondary or high school graduation certificate or equivalent or less	63	23	7	3	2	0	1	87	6	87
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	22	13	4	3	0	2	79	8	91
2008	University certificate or diploma below the bachelor's level	89	11	0	0	0	0	0	100	0	19
2008	Bachelor's degree	63	22	2	7	2	0	4	88	9	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	18	4	6	3	0	0	87	9	158

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	29	10	8	2	5	11	76	12	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	29	14	5	2	9	5	75	8	129
2017	University certificate or diploma below the bachelor's level	45	33	9	0	0	9	5	90	0	20
2017	Bachelor's degree	36	31	8	9	5	5	5	75	16	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	23	12	7	6	9	8	70	15	250
2014	Secondary or high school graduation certificate or equivalent or less	38	28	18	5	4	5	2	71	10	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	14	11	4	5	3	69	16	130
2014	University certificate or diploma below the bachelor's level	29	18	24	5	0	4	19	62	6	21
2014	Bachelor's degree	36	25	14	7	8	7	4	68	17	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	29	13	5	5	7	6	75	11	217

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	28	8	2	2	0	2	87	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	29	9	7	1	1	0	82	9	130
2017	University certificate or diploma below the bachelor's level	63	28	0	4	0	4	0	96	4	20
2017	Bachelor's degree	54	26	5	8	7	1	0	80	15	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	27	5	6	6	2	0	84	12	250
2014	Secondary or high school graduation certificate or equivalent or less	49	31	9	5	5	1	0	81	10	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	32	9	10	5	0	0	77	14	131
2014	University certificate or diploma below the bachelor's level	35	41	14	0	0	4	6	85	0	21
2014	Bachelor's degree	51	23	9	8	8	1	0	75	16	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	29	7	6	7	2	0	80	13	217

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	29	12	6	3	2	2	79	9	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	12	7	2	3	1	78	10	130
2017	University certificate or diploma below the bachelor's level	58	23	10	5	0	4	0	85	5	20
2017	Bachelor's degree	49	33	8	5	3	1	0	83	9	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	33	6	5	6	2	0	83	11	250
2014	Secondary or high school graduation certificate or equivalent or less	40	40	9	7	1	3	0	83	8	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	44	11	8	3	2	1	78	11	131
2014	University certificate or diploma below the bachelor's level	42	28	26	5	0	0	0	70	5	21
2014	Bachelor's degree	44	37	6	8	4	0	1	82	12	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	30	6	4	2	1	1	88	6	217
2011	Secondary or high school graduation certificate or equivalent or less	36	39	10	5	7	2	1	77	12	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	6	7	6	1	1	80	13	132
2011	University certificate or diploma below the bachelor's level	50	25	10	10	0	5	0	79	10	20
2011	Bachelor's degree	43	30	10	9	6	2	0	75	15	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	26	6	4	2	1	0	89	6	217
2008	Secondary or high school graduation certificate or equivalent or less	34	37	10	10	8	0	1	72	18	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	16	9	11	0	0	64	20	91
2008	University certificate or diploma below the bachelor's level	32	47	5	5	5	5	0	83	11	19
2008	Bachelor's degree	42	37	7	7	2	3	2	84	9	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	32	6	5	1	1	0	88	6	157

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	22	15	6	4	17	5	69	12	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	13	4	4	12	1	75	10	130
2017	University certificate or diploma below the bachelor's level	37	14	0	19	5	26	0	67	33	20
2017	Bachelor's degree	36	26	13	7	4	11	2	72	13	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	26	9	5	7	15	1	75	14	252
2014	Secondary or high school graduation certificate or equivalent or less	37	31	18	4	3	6	0	73	7	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	30	12	12	7	6	2	67	20	131
2014	University certificate or diploma below the bachelor's level	55	22	5	5	0	14	0	89	5	21
2014	Bachelor's degree	38	30	12	6	6	6	1	74	13	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	28	12	5	6	11	1	74	12	217
2011	Secondary or high school graduation certificate or equivalent or less	38	29	9	9	10	3	2	70	20	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	28	9	9	6	8	1	74	16	132
2011	University certificate or diploma below the bachelor's level	35	35	10	10	5	5	0	74	15	20
2011	Bachelor's degree	41	23	10	12	7	7	1	69	21	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	25	9	7	4	10	0	79	12	216
2008	Secondary or high school graduation certificate or equivalent or less	35	28	13	11	9	2	1	66	21	88
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	20	18	11	9	4	0	61	21	91
2008	University certificate or diploma below the bachelor's level	37	32	11	11	5	5	0	72	17	19
2008	Bachelor's degree	39	25	9	7	7	9	4	74	16	122
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	31	13	8	5	7	1	72	14	157

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	27	14	9	7	21	5	60	21	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	12	16	4	24	3	56	28	130
2017	University certificate or diploma below the bachelor's level	24	28	10	5	9	25	0	69	18	20
2017	Bachelor's degree	16	20	12	15	6	24	6	52	31	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	11	8	6	26	6	62	21	252
2014	Secondary or high school graduation certificate or equivalent or less	24	31	17	8	5	12	4	65	15	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	24	16	19	8	10	3	51	31	131
2014	University certificate or diploma below the bachelor's level	20	18	22	11	5	18	6	50	21	21
2014	Bachelor's degree	17	25	15	11	7	15	10	55	24	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	23	18	9	8	23	5	52	23	217

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	30	5	2	0	0	2	92	3	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	33	8	5	1	1	0	86	6	130
2017	University certificate or diploma below the bachelor's level	57	29	14	0	0	0	0	86	0	20
2017	Bachelor's degree	63	25	4	7	1	0	0	89	7	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	29	1	6	2	0	0	91	8	250
2014	Secondary or high school graduation certificate or equivalent or less	45	42	10	2	2	0	0	87	3	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	7	9	1	0	0	82	10	131
2014	University certificate or diploma below the bachelor's level	39	51	5	5	0	0	0	90	5	20
2014	Bachelor's degree	53	36	5	5	1	0	0	89	6	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	26	2	4	3	0	0	90	8	217

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	28	10	7	1	1	2	82	8	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	28	12	4	4	1	1	79	9	130
2017	University certificate or diploma below the bachelor's level	45	28	5	9	10	4	0	76	19	20
2017	Bachelor's degree	47	32	6	9	5	1	0	80	14	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	33	8	7	4	1	0	81	11	252
2014	Secondary or high school graduation certificate or equivalent or less	52	34	7	4	3	1	0	87	6	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	34	12	9	1	0	1	78	10	131
2014	University certificate or diploma below the bachelor's level	38	41	17	0	4	0	0	79	4	21
2014	Bachelor's degree	41	35	10	10	2	1	0	78	12	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	7	9	5	1	0	79	15	217
2011	Secondary or high school graduation certificate or equivalent or less	44	30	10	10	6	0	1	74	16	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	15	10	6	0	0	69	16	132
2011	University certificate or diploma below the bachelor's level	55	26	10	5	5	0	0	81	10	20
2011	Bachelor's degree	44	28	13	10	4	1	0	72	15	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	7	7	3	1	0	82	11	215
2008	Secondary or high school graduation certificate or equivalent or less	43	31	10	4	11	0	0	74	16	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	33	9	10	10	0	1	71	20	91
2008	University certificate or diploma below the bachelor's level	37	42	11	11	0	0	0	79	11	19
2008	Bachelor's degree	34	31	12	13	8	0	2	66	21	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	46	11	14	5	1	1	70	19	158

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	24	12	3	1	0	2	83	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	27	9	5	1	0	1	85	6	130
2017	University certificate or diploma below the bachelor's level	49	22	10	5	5	9	0	79	11	20
2017	Bachelor's degree	59	21	7	7	5	2	0	81	12	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	26	8	4	5	1	0	84	9	252
2014	Secondary or high school graduation certificate or equivalent or less	59	25	6	5	3	1	1	86	9	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	25	14	3	3	4	2	78	6	131
2014	University certificate or diploma below the bachelor's level	48	32	15	0	4	0	0	80	4	21
2014	Bachelor's degree	51	24	12	6	3	2	1	78	9	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	28	7	4	3	4	0	86	7	217
2011	Secondary or high school graduation certificate or equivalent or less	50	24	15	5	5	1	1	75	10	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	31	11	8	8	1	2	72	16	132
2011	University certificate or diploma below the bachelor's level	56	25	10	10	0	0	0	81	10	20
2011	Bachelor's degree	48	28	11	5	6	2	0	77	11	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	24	7	6	3	3	1	84	9	216
2008	Secondary or high school graduation certificate or equivalent or less	49	25	8	10	6	2	0	76	16	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	23	8	8	10	2	1	74	18	91
2008	University certificate or diploma below the bachelor's level	68	21	0	5	0	5	0	94	6	19
2008	Bachelor's degree	41	33	6	10	5	4	1	79	15	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	12	6	3	4	1	77	10	158

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	16	17	8	1	1	2	74	9	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	33	8	7	2	0	0	83	9	130
2017	University certificate or diploma below the bachelor's level	45	36	0	5	10	4	0	85	15	20
2017	Bachelor's degree	54	27	7	8	4	0	0	81	13	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	30	5	10	4	0	0	80	14	252
2014	Secondary or high school graduation certificate or equivalent or less	51	32	9	5	3	0	0	83	8	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	8	10	4	1	2	78	14	131
2014	University certificate or diploma below the bachelor's level	49	27	15	10	0	0	0	75	10	21
2014	Bachelor's degree	47	30	5	12	5	0	0	78	17	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	8	8	4	0	0	80	12	217
2011	Secondary or high school graduation certificate or equivalent or less	44	27	14	8	6	1	0	72	13	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30	11	15	6	0	0	68	21	132
2011	University certificate or diploma below the bachelor's level	55	21	10	15	0	0	0	76	15	20
2011	Bachelor's degree	47	27	11	9	6	0	0	74	15	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	30	10	6	4	1	0	80	10	216
2008	Secondary or high school graduation certificate or equivalent or less	50	19	9	13	9	0	0	69	22	88
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	26	7	3	14	1	0	76	18	91
2008	University certificate or diploma below the bachelor's level	47	32	0	16	5	0	0	79	21	19
2008	Bachelor's degree	42	29	8	12	8	0	0	72	20	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	11	10	3	2	0	76	13	158

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	84	14	2	0	0	0	1	98	0	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	13	3	1	1	0	0	94	3	130
2017	University certificate or diploma below the bachelor's level	68	23	4	0	5	0	0	91	5	20
2017	Bachelor's degree	85	10	3	2	0	0	0	95	2	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88	8	1	0	2	0	1	97	2	251
2014	Secondary or high school graduation certificate or equivalent or less	89	9	2	0	1	0	0	98	1	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	16	2	1	1	0	0	96	2	131
2014	University certificate or diploma below the bachelor's level	90	5	0	0	5	0	0	95	5	20
2014	Bachelor's degree	87	11	1	1	1	0	0	97	2	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	12	2	4	3	0	0	91	7	216
2011	Secondary or high school graduation certificate or equivalent or less	75	16	5	4	0	0	0	91	4	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	17	3	1	1	0	2	94	3	131
2011	University certificate or diploma below the bachelor's level	81	14	0	0	5	0	0	95	5	20
2011	Bachelor's degree	82	12	1	3	2	0	0	95	4	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	13	3	1	1	0	1	95	2	217
2008	Secondary or high school graduation certificate or equivalent or less	79	12	6	0	2	1	0	92	2	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	11	6	2	3	0	0	89	6	90
2008	University certificate or diploma below the bachelor's level	84	16	0	0	0	0	0	100	0	19
2008	Bachelor's degree	89	8	1	0	2	0	0	98	2	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	10	3	4	3	0	1	91	6	157

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	18	14	3	1	4	10	79	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	24	8	2	4	2	11	83	7	129
2017	University certificate or diploma below the bachelor's level	39	24	9	5	14	4	5	70	20	20
2017	Bachelor's degree	50	17	9	7	4	6	7	77	12	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	24	8	6	7	6	13	74	16	251
2014	Secondary or high school graduation certificate or equivalent or less	46	24	9	3	4	3	11	82	8	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	20	12	11	6	3	10	67	20	131
2014	University certificate or diploma below the bachelor's level	36	10	9	11	9	6	20	62	26	21
2014	Bachelor's degree	46	19	8	7	8	3	9	74	16	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	18	16	5	6	7	14	65	15	217
2011	Secondary or high school graduation certificate or equivalent or less	39	26	6	9	12	1	7	71	22	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	22	16	8	12	4	7	60	22	131
2011	University certificate or diploma below the bachelor's level	31	15	19	11	0	0	24	60	15	20
2011	Bachelor's degree	39	23	8	9	10	3	8	69	22	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	25	15	6	10	6	11	63	19	216

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	20	9	2	1	0	1	88	2	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	21	4	3	2	2	1	90	5	129
2017	University certificate or diploma below the bachelor's level	54	32	5	0	0	4	4	95	0	20
2017	Bachelor's degree	65	22	4	6	3	0	0	87	9	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	22	6	9	4	2	0	80	13	251

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	23	8	1	1	2	2	90	2	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	29	6	2	2	1	0	90	4	129
2017	University certificate or diploma below the bachelor's level	48	38	5	4	0	0	4	91	4	20
2017	Bachelor's degree	65	22	4	4	3	1	0	88	8	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	20	8	7	4	2	0	82	11	252

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	21	10	4	0	0	1	85	4	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	24	8	3	4	0	1	85	6	129
2017	University certificate or diploma below the bachelor's level	63	14	14	9	0	0	0	77	9	20
2017	Bachelor's degree	62	21	6	7	4	0	0	83	11	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	27	8	7	6	0	0	80	13	252
2014	Secondary or high school graduation certificate or equivalent or less	62	22	9	5	2	1	0	85	6	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	31	5	7	2	0	2	86	9	130
2014	University certificate or diploma below the bachelor's level	38	38	14	11	0	0	0	76	11	21
2014	Bachelor's degree	55	27	5	9	5	0	0	81	13	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	30	11	5	5	1	0	79	10	216

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	18	17	9	0	4	0	73	9	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	9	0	0	0	14	90	0	22
2017	Bachelor's degree	46	30	11	2	4	4	3	82	6	54
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	8	4	3	5	9	83	8	77
2014	Secondary or high school graduation certificate or equivalent or less	63	18	5	0	0	14	0	94	0	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	23	13	10	4	4	3	71	15	30
2014	Bachelor's degree	38	40	0	12	0	3	6	86	14	33
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	5	4	3	1	10	86	8	71

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	33	11	2	2	6	1	85	3	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	29	12	3	3	9	1	81	6	129
2017	University certificate or diploma below the bachelor's level	58	28	10	0	0	5	0	90	0	20
2017	Bachelor's degree	43	32	5	8	2	10	0	83	11	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	38	5	4	4	6	0	85	9	252
2014	Secondary or high school graduation certificate or equivalent or less	41	39	10	4	2	4	1	83	6	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	11	6	5	10	0	76	12	131
2014	University certificate or diploma below the bachelor's level	18	59	10	4	0	9	0	85	5	21
2014	Bachelor's degree	40	33	11	5	4	6	1	78	10	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	32	7	5	2	4	0	85	8	217
2011	Secondary or high school graduation certificate or equivalent or less	31	33	15	6	5	9	1	71	13	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	27	17	6	12	7	0	62	20	132
2011	University certificate or diploma below the bachelor's level	42	27	5	10	5	10	0	77	17	19
2011	Bachelor's degree	36	25	18	9	5	7	1	65	15	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	33	10	4	3	6	0	82	7	216

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	33	12	4	4	2	0	81	8	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	35	14	4	2	2	1	80	6	129
2017	University certificate or diploma below the bachelor's level	49	36	10	0	0	5	0	90	0	20
2017	Bachelor's degree	40	33	10	8	4	4	0	77	12	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	33	7	6	5	2	0	82	11	252
2014	Secondary or high school graduation certificate or equivalent or less	41	40	8	4	4	3	0	84	8	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	17	8	4	2	0	71	12	131
2014	University certificate or diploma below the bachelor's level	18	54	18	0	5	5	0	76	5	21
2014	Bachelor's degree	40	34	13	6	5	2	1	76	11	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	28	10	4	2	1	0	83	6	217
2011	Secondary or high school graduation certificate or equivalent or less	33	30	22	7	7	2	1	64	14	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	31	18	6	14	3	2	60	21	132
2011	University certificate or diploma below the bachelor's level	35	19	36	0	10	0	0	55	10	20
2011	Bachelor's degree	35	33	16	8	5	3	0	71	13	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	7	4	4	4	0	85	8	216
2008	Secondary or high school graduation certificate or equivalent or less	28	30	20	11	9	1	0	59	20	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	12	7	10	2	0	71	17	91
2008	University certificate or diploma below the bachelor's level	37	32	5	11	16	0	0	68	26	19
2008	Bachelor's degree	41	37	11	6	4	1	0	79	10	122
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	11	8	4	2	0	77	12	157

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	28	15	7	3	2	3	74	11	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	49	15	7	3	4	1	74	10	129
2017	University certificate or diploma below the bachelor's level	40	41	10	0	0	9	0	89	0	20
2017	Bachelor's degree	36	33	15	8	3	4	0	73	12	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	8	8	5	3	0	78	14	252
2014	Secondary or high school graduation certificate or equivalent or less	29	43	11	10	2	5	0	76	13	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	16	11	5	7	0	66	17	131
2014	University certificate or diploma below the bachelor's level	14	52	29	0	5	0	0	66	5	21
2014	Bachelor's degree	34	34	16	9	3	5	1	71	12	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	11	8	2	1	0	79	10	217
2011	Secondary or high school graduation certificate or equivalent or less	23	37	22	7	5	6	1	64	13	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	40	14	11	9	6	1	63	21	132
2011	University certificate or diploma below the bachelor's level	29	46	20	0	5	0	0	75	5	20
2011	Bachelor's degree	27	39	20	7	3	4	0	68	11	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	46	11	6	3	6	0	79	9	217
2008	Secondary or high school graduation certificate or equivalent or less	21	30	22	10	9	7	0	55	20	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	17	10	8	2	0	65	18	90
2008	University certificate or diploma below the bachelor's level	26	37	11	11	5	11	0	71	18	19
2008	Bachelor's degree	26	39	15	10	4	7	0	70	15	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	44	13	10	3	3	0	73	14	158

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	28	19	7	4	6	0	69	11	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	10	8	9	4	1	73	17	130
2017	University certificate or diploma below the bachelor's level	40	32	14	4	0	9	0	80	5	20
2017	Bachelor's degree	31	30	10	15	9	6	0	64	25	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	8	12	9	6	0	69	22	252
2014	Secondary or high school graduation certificate or equivalent or less	33	31	19	9	4	5	0	67	13	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	19	7	11	5	2	60	20	131
2014	University certificate or diploma below the bachelor's level	31	42	27	0	0	0	0	73	0	21
2014	Bachelor's degree	30	26	17	16	7	3	1	58	24	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	14	10	9	4	0	66	19	217
2011	Secondary or high school graduation certificate or equivalent or less	24	36	17	9	7	7	0	64	17	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37	13	10	10	7	0	63	22	132
2011	University certificate or diploma below the bachelor's level	35	15	5	25	10	11	0	56	39	20
2011	Bachelor's degree	25	30	15	15	8	7	0	59	25	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	40	9	9	9	7	0	71	19	217
2008	Secondary or high school graduation certificate or equivalent or less	22	21	20	10	13	12	0	50	27	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	14	13	7	7	0	63	21	90
2008	University certificate or diploma below the bachelor's level	26	16	21	5	11	21	0	53	20	19
2008	Bachelor's degree	25	37	15	11	7	4	1	66	19	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	15	20	9	6	0	53	31	158

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	36	15	9	6	4	0	68	16	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	15	11	7	1	1	66	19	130
2017	University certificate or diploma below the bachelor's level	40	41	14	5	0	0	0	81	5	20
2017	Bachelor's degree	31	31	14	14	4	5	0	66	19	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	8	15	7	2	0	70	22	251
2014	Secondary or high school graduation certificate or equivalent or less	27	35	23	8	4	3	0	64	12	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	31	17	14	7	4	1	59	23	131
2014	University certificate or diploma below the bachelor's level	9	58	19	9	5	0	0	67	14	21
2014	Bachelor's degree	26	39	10	14	9	2	1	66	24	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	46	12	15	2	1	0	72	17	217
2011	Secondary or high school graduation certificate or equivalent or less	23	35	20	13	5	3	1	60	19	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	14	15	12	1	1	58	27	132
2011	University certificate or diploma below the bachelor's level	19	41	14	5	20	0	0	60	25	20
2011	Bachelor's degree	24	36	13	21	5	1	0	61	26	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	45	11	14	5	1	0	70	20	216
2008	Secondary or high school graduation certificate or equivalent or less	21	37	11	15	12	3	0	60	28	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	44	13	7	12	1	0	68	19	91
2008	University certificate or diploma below the bachelor's level	11	56	6	11	17	0	0	67	28	18
2008	Bachelor's degree	20	45	15	9	9	1	1	66	18	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	43	11	15	7	1	0	66	22	157

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	38	16	9	0	4	0	74	9	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	44	11	5	2	1	0	82	7	130
2017	University certificate or diploma below the bachelor's level	45	55	0	0	0	0	0	100	0	20
2017	Bachelor's degree	36	42	11	6	2	2	0	80	9	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	11	5	2	1	0	82	8	252
2014	Secondary or high school graduation certificate or equivalent or less	47	31	15	4	1	2	0	80	5	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	13	4	2	2	0	81	6	131
2014	University certificate or diploma below the bachelor's level	18	60	17	0	5	0	0	78	5	21
2014	Bachelor's degree	37	41	11	7	2	2	0	80	9	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	43	12	6	1	2	0	81	7	217
2011	Secondary or high school graduation certificate or equivalent or less	41	40	11	4	3	1	0	82	7	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	30	12	9	4	3	1	74	13	132
2011	University certificate or diploma below the bachelor's level	55	35	0	6	5	0	0	89	11	20
2011	Bachelor's degree	38	38	11	8	2	1	1	78	11	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	45	17	5	1	0	0	77	6	216

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	32	11	1	0	6	3	87	1	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	36	15	1	1	4	1	82	2	129
2017	University certificate or diploma below the bachelor's level	44	51	5	0	0	0	0	95	0	20
2017	Bachelor's degree	55	35	4	2	1	3	0	93	3	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	30	5	0	1	1	0	93	1	252
2014	Secondary or high school graduation certificate or equivalent or less	40	33	13	4	0	6	4	81	4	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	10	2	0	7	1	86	2	131
2014	University certificate or diploma below the bachelor's level	48	33	0	6	0	13	0	93	7	21
2014	Bachelor's degree	51	35	7	3	1	3	0	89	4	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	28	3	4	1	1	0	92	5	217
2011	Secondary or high school graduation certificate or equivalent or less	38	36	15	1	1	7	2	81	2	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	31	16	3	1	6	1	78	5	132
2011	University certificate or diploma below the bachelor's level	49	26	19	0	0	6	0	79	0	20
2011	Bachelor's degree	49	31	10	5	1	3	1	83	6	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	30	7	1	0	3	0	91	1	217

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	32	17	5	1	4	0	76	6	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	10	5	3	3	1	82	8	130
2017	University certificate or diploma below the bachelor's level	49	37	10	0	0	4	0	90	0	20
2017	Bachelor's degree	44	26	8	12	5	4	1	73	18	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	33	9	6	2	8	0	82	8	251
2014	Secondary or high school graduation certificate or equivalent or less	36	41	13	6	2	1	2	78	8	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	7	8	5	2	6	78	14	131
2014	University certificate or diploma below the bachelor's level	51	49	0	0	0	0	0	100	0	21
2014	Bachelor's degree	45	34	8	7	3	2	1	81	11	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	32	5	9	3	2	0	83	12	217
2011	Secondary or high school graduation certificate or equivalent or less	43	28	14	6	5	4	0	74	11	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	28	9	10	5	8	2	73	17	131
2011	University certificate or diploma below the bachelor's level	35	25	10	6	15	11	0	66	23	20
2011	Bachelor's degree	37	32	9	9	7	4	2	73	18	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	8	7	4	6	0	80	12	217
2008	Secondary or high school graduation certificate or equivalent or less	33	29	21	9	4	2	1	64	14	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	14	11	7	4	0	67	18	91
2008	University certificate or diploma below the bachelor's level	42	26	0	16	0	11	5	81	19	19
2008	Bachelor's degree	27	37	10	11	7	7	1	69	20	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	12	9	8	5	0	69	18	158

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	31	26	8	4	6	7	57	13	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	26	7	2	9	1	62	9	130
2017	University certificate or diploma below the bachelor's level	24	32	14	5	0	21	5	75	7	20
2017	Bachelor's degree	27	29	18	13	5	7	1	61	19	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	31	13	13	5	6	0	66	20	252
2014	Secondary or high school graduation certificate or equivalent or less	21	30	29	7	4	7	1	55	13	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33	24	8	3	5	5	61	12	131
2014	University certificate or diploma below the bachelor's level	18	43	0	14	0	25	0	81	19	21
2014	Bachelor's degree	27	32	19	8	6	6	1	64	15	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	32	14	8	7	5	0	70	15	217
2011	Secondary or high school graduation certificate or equivalent or less	25	31	24	6	3	7	4	64	9	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	24	7	6	10	4	56	16	132
2011	University certificate or diploma below the bachelor's level	20	42	16	15	0	6	0	67	16	19
2011	Bachelor's degree	27	28	16	16	6	6	1	59	24	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	16	9	4	5	0	70	14	217

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	19	23	9	5	14	7	54	17	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	21	19	9	6	18	5	55	20	129
2017	University certificate or diploma below the bachelor's level	25	38	4	5	5	23	0	82	13	20
2017	Bachelor's degree	21	19	18	14	12	10	7	48	31	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	17	17	10	14	20	6	45	32	252
2014	Secondary or high school graduation certificate or equivalent or less	23	23	29	7	6	10	1	52	15	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	21	18	17	11	14	7	42	35	131
2014	University certificate or diploma below the bachelor's level	9	24	18	20	5	6	18	44	32	21
2014	Bachelor's degree	15	19	17	19	11	10	9	41	37	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	17	14	13	15	19	8	43	38	217
2011	Secondary or high school graduation certificate or equivalent or less	20	23	23	10	14	8	2	48	26	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	25	19	10	15	10	2	50	28	132
2011	University certificate or diploma below the bachelor's level	10	15	10	15	24	22	5	34	53	20
2011	Bachelor's degree	16	17	18	16	15	13	5	41	38	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	17	17	10	10	20	12	46	30	217

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	15	9	0	0	1	8	91	0	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	14	5	7	3	3	1	84	10	130
2017	University certificate or diploma below the bachelor's level	59	18	4	5	0	14	0	90	6	20
2017	Bachelor's degree	69	15	4	7	1	2	1	87	8	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	20	5	4	4	0	0	87	7	251
2014	Secondary or high school graduation certificate or equivalent or less	63	24	6	3	1	0	3	90	4	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	26	6	1	1	1	3	92	2	131
2014	University certificate or diploma below the bachelor's level	62	27	6	0	0	0	5	94	0	21
2014	Bachelor's degree	65	23	6	2	2	1	1	90	4	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	25	3	8	6	0	0	83	14	217

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	20	5	0	0	3	5	95	0	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	16	7	2	1	9	1	89	3	129
2017	University certificate or diploma below the bachelor's level	49	37	4	5	4	0	0	87	9	20
2017	Bachelor's degree	72	15	5	1	1	4	3	94	1	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	16	5	1	0	5	4	93	1	252
2014	Secondary or high school graduation certificate or equivalent or less	68	22	6	1	1	1	1	92	2	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	21	7	1	1	1	2	91	1	131
2014	University certificate or diploma below the bachelor's level	85	9	0	0	0	6	0	100	0	21
2014	Bachelor's degree	67	22	5	1	1	1	4	93	1	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	5	2	0	7	3	91	3	217
2011	Secondary or high school graduation certificate or equivalent or less	66	24	5	0	0	2	2	95	0	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	23	9	0	1	1	2	90	1	132
2011	University certificate or diploma below the bachelor's level	70	24	0	0	0	6	0	100	0	20
2011	Bachelor's degree	71	20	2	3	0	2	2	95	3	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	16	5	0	0	5	4	93	1	217
2008	Secondary or high school graduation certificate or equivalent or less	65	28	3	0	1	0	2	95	1	88
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	15	5	3	0	1	2	91	3	91
2008	University certificate or diploma below the bachelor's level	95	5	0	0	0	0	0	100	0	19
2008	Bachelor's degree	70	16	7	1	0	2	3	91	1	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	15	7	3	0	3	2	89	3	158

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	29	12	5	2	7	3	79	8	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	31	14	7	6	9	0	70	14	130
2017	University certificate or diploma below the bachelor's level	28	50	9	10	4	0	0	77	14	20
2017	Bachelor's degree	29	33	13	10	9	6	1	66	20	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	9	15	8	6	0	66	25	252
2014	Secondary or high school graduation certificate or equivalent or less	39	34	10	5	4	6	2	79	10	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	13	10	8	3	2	68	18	131
2014	University certificate or diploma below the bachelor's level	45	29	9	0	12	0	5	78	12	20
2014	Bachelor's degree	29	31	13	11	10	5	1	64	22	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	7	13	7	3	0	72	21	217
2011	Secondary or high school graduation certificate or equivalent or less	37	32	12	8	9	2	1	71	17	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	15	6	11	1	0	67	18	132
2011	University certificate or diploma below the bachelor's level	24	45	31	0	0	0	0	69	0	20
2011	Bachelor's degree	25	40	14	10	7	4	1	68	18	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	16	17	7	3	0	58	25	217
2008	Secondary or high school graduation certificate or equivalent or less	31	33	16	8	8	1	3	67	17	88
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	31	9	11	5	0	0	75	16	91
2008	University certificate or diploma below the bachelor's level	42	21	11	16	11	0	0	63	26	19
2008	Bachelor's degree	27	46	11	10	4	2	0	75	14	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	35	20	15	6	1	0	59	21	158

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	25	13	10	10	6	6	63	23	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	25	18	16	7	4	5	55	25	129
2017	University certificate or diploma below the bachelor's level	28	28	9	14	0	21	0	71	18	20
2017	Bachelor's degree	28	28	11	13	14	3	3	59	29	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	22	13	21	15	3	5	47	39	252
2014	Secondary or high school graduation certificate or equivalent or less	24	20	20	14	14	4	5	48	30	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	21	17	14	18	5	5	47	35	131
2014	University certificate or diploma below the bachelor's level	23	28	17	11	6	0	15	60	20	21
2014	Bachelor's degree	19	19	13	16	27	1	4	40	46	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	11	25	20	6	3	38	49	217
2011	Secondary or high school graduation certificate or equivalent or less	19	22	13	16	26	4	1	43	44	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	34	15	15	24	1	0	45	39	132
2011	University certificate or diploma below the bachelor's level	20	21	24	15	15	5	0	43	31	20
2011	Bachelor's degree	15	22	17	21	20	2	3	39	43	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	30	15	14	20	5	3	48	36	217
2008	Secondary or high school graduation certificate or equivalent or less	15	24	21	16	20	1	3	41	37	87
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	20	14	15	1	4	48	31	91
2008	University certificate or diploma below the bachelor's level	16	26	11	16	26	5	0	44	44	19
2008	Bachelor's degree	12	31	22	15	14	2	4	46	31	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	11	21	16	2	2	50	38	157

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	34	22	3	1	5	1	73	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	14	5	3	6	1	77	9	129
2017	University certificate or diploma below the bachelor's level	33	38	10	10	0	9	0	79	11	20
2017	Bachelor's degree	33	40	12	8	4	2	1	75	12	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	12	7	3	4	0	77	11	252

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	31	13	2	4	7	1	80	6	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	13	3	3	6	0	80	6	130
2017	University certificate or diploma below the bachelor's level	60	30	4	0	0	5	0	95	0	19
2017	Bachelor's degree	43	33	11	6	2	5	0	80	8	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	13	2	4	8	0	80	6	252
2014	Secondary or high school graduation certificate or equivalent or less	47	33	13	3	0	3	2	84	3	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	29	12	1	1	9	0	83	3	131
2014	University certificate or diploma below the bachelor's level	62	29	4	0	0	5	0	96	0	21
2014	Bachelor's degree	45	34	11	5	1	3	1	82	7	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	16	5	2	7	0	76	8	217

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	37	7	1	0	5	0	91	1	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	36	9	1	1	4	0	89	2	130
2017	University certificate or diploma below the bachelor's level	62	33	5	0	0	0	0	95	0	20
2017	Bachelor's degree	48	38	9	3	1	2	0	87	4	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	9	6	3	3	0	82	8	252
2014	Secondary or high school graduation certificate or equivalent or less	54	29	13	3	1	1	0	83	4	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	29	9	1	1	4	0	88	3	131
2014	University certificate or diploma below the bachelor's level	47	48	0	0	0	5	0	100	0	21
2014	Bachelor's degree	47	35	11	6	1	1	0	82	7	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	39	10	3	3	3	0	83	6	217
2011	Secondary or high school graduation certificate or equivalent or less	41	28	20	4	3	3	1	72	7	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	28	13	8	1	3	0	77	9	132
2011	University certificate or diploma below the bachelor's level	40	36	19	5	0	0	0	76	5	20
2011	Bachelor's degree	43	34	10	6	5	2	0	78	11	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	13	7	2	5	0	77	9	215

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	31	7	1	1	1	1	91	2	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	34	6	3	0	1	0	91	3	130
2017	University certificate or diploma below the bachelor's level	58	37	5	0	0	0	0	95	0	20
2017	Bachelor's degree	61	31	2	4	1	1	0	93	5	194
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	30	3	6	2	1	0	89	8	251
2014	Secondary or high school graduation certificate or equivalent or less	63	21	10	3	2	1	0	85	5	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	31	6	1	2	1	0	91	3	131
2014	University certificate or diploma below the bachelor's level	62	38	0	0	0	0	0	100	0	21
2014	Bachelor's degree	56	32	7	3	1	1	0	88	4	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	27	6	5	1	0	0	88	6	217
2011	Secondary or high school graduation certificate or equivalent or less	49	34	13	2	2	0	0	84	4	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	33	10	2	5	0	0	83	8	130
2011	University certificate or diploma below the bachelor's level	40	41	19	0	0	0	0	81	0	20
2011	Bachelor's degree	54	30	10	3	3	1	0	84	6	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	34	5	3	1	1	0	91	4	217
2008	Secondary or high school graduation certificate or equivalent or less	36	36	12	9	7	0	0	72	16	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	33	14	3	5	0	0	77	9	91
2008	University certificate or diploma below the bachelor's level	42	42	5	11	0	0	0	84	11	19
2008	Bachelor's degree	48	40	7	3	2	0	0	88	5	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	43	6	4	2	1	0	87	6	157

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	30	12	2	1	2	0	84	3	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	33	12	6	2	2	0	79	8	130
2017	University certificate or diploma below the bachelor's level	59	23	18	0	0	0	0	82	0	20
2017	Bachelor's degree	52	24	14	8	2	0	0	75	10	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	28	14	7	3	0	0	75	10	250
2014	Secondary or high school graduation certificate or equivalent or less	47	32	15	4	2	1	0	80	5	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	35	15	2	3	1	0	80	5	131
2014	University certificate or diploma below the bachelor's level	33	45	17	5	0	0	0	78	5	21
2014	Bachelor's degree	44	30	10	8	6	1	1	75	14	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	9	6	0	0	0	84	7	217
2011	Secondary or high school graduation certificate or equivalent or less	40	33	16	5	4	2	0	74	10	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	27	20	7	5	1	0	67	12	132
2011	University certificate or diploma below the bachelor's level	45	20	25	5	0	5	0	69	5	20
2011	Bachelor's degree	42	30	15	6	6	0	0	72	13	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	9	3	2	0	0	85	6	216

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	26	16	1	1	0	1	82	2	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	35	9	5	2	0	0	83	7	129
2017	University certificate or diploma below the bachelor's level	57	39	4	0	0	0	0	96	0	19
2017	Bachelor's degree	52	29	12	5	2	0	0	81	7	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	33	8	8	2	0	0	82	10	252
2014	Secondary or high school graduation certificate or equivalent or less	46	35	13	4	2	0	0	81	6	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	32	14	2	4	0	0	80	6	131
2014	University certificate or diploma below the bachelor's level	44	43	9	5	0	0	0	87	5	21
2014	Bachelor's degree	48	28	12	7	4	0	0	76	11	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	30	9	6	1	0	0	84	7	217
2011	Secondary or high school graduation certificate or equivalent or less	40	34	16	5	4	1	0	75	9	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	32	15	4	5	1	0	75	10	131
2011	University certificate or diploma below the bachelor's level	42	26	26	5	0	0	0	69	5	19
2011	Bachelor's degree	48	29	11	8	5	0	0	77	13	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	31	8	6	1	0	0	84	7	216
2008	Secondary or high school graduation certificate or equivalent or less	38	35	17	5	6	0	0	73	10	88
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	32	15	5	3	0	0	76	9	91
2008	University certificate or diploma below the bachelor's level	42	37	11	5	5	0	0	79	11	19
2008	Bachelor's degree	44	37	13	5	1	0	0	81	6	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	11	5	1	0	0	82	6	158

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	18	23	2	7	2	4	65	10	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	21	13	10	6	1	2	69	17	130
2017	University certificate or diploma below the bachelor's level	54	24	9	13	0	0	0	77	13	20
2017	Bachelor's degree	41	22	14	14	4	4	2	67	19	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	25	13	11	5	4	2	69	17	251
2014	Secondary or high school graduation certificate or equivalent or less	49	24	18	3	3	2	0	75	7	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	23	19	9	4	2	1	66	14	131
2014	University certificate or diploma below the bachelor's level	34	19	17	20	0	9	0	59	22	21
2014	Bachelor's degree	40	24	12	9	10	6	1	67	20	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	19	20	13	3	3	1	62	17	216
2011	Secondary or high school graduation certificate or equivalent or less	39	26	14	7	11	4	0	68	18	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	18	20	8	9	4	0	61	18	131
2011	University certificate or diploma below the bachelor's level	44	21	10	19	5	0	0	65	24	20
2011	Bachelor's degree	37	26	13	13	6	4	2	66	20	184
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	21	16	8	6	3	1	68	15	216
2008	Secondary or high school graduation certificate or equivalent or less	35	24	12	9	10	8	2	65	21	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	22	16	12	8	4	3	61	22	90
2008	University certificate or diploma below the bachelor's level	42	21	16	0	11	11	0	71	12	19
2008	Bachelor's degree	30	28	13	17	3	7	1	64	22	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	34	20	11	6	3	1	61	18	157

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	38	31	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	37	130
2017	University certificate or diploma below the bachelor's level	54	27	18	20
2017	Bachelor's degree	51	21	28	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	18	28	252
2014	Secondary or high school graduation certificate or equivalent or less	25	41	34	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	34	34	131
2014	University certificate or diploma below the bachelor's level	35	24	41	21
2014	Bachelor's degree	45	22	33	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	17	24	217
2011	Secondary or high school graduation certificate or equivalent or less	23	44	33	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	36	132
2011	University certificate or diploma below the bachelor's level	52	16	32	19
2011	Bachelor's degree	47	20	33	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	21	28	217

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	19	33	0	30	0	31
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	35	5	5	13	40
2017	University certificate or diploma below the bachelor's level	18	26	17	0	30	9	10
2017	Bachelor's degree	4	25	50	2	15	4	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	11	64	6	6	7	136
2014	Secondary or high school graduation certificate or equivalent or less	51	7	18	3	9999	21	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	38	36	3	9999	13	42
2014	Bachelor's degree	6	20	62	4	9999	8	68
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	11	72	8	9999	5	125
2011	Secondary or high school graduation certificate or equivalent or less	15	21	39	6	9999	19	31
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	17	62	3	9999	3	34
2011	University certificate or diploma below the bachelor's level	10	20	39	0	9999	31	10
2011	Bachelor's degree	3	14	63	7	9999	12	88
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	13	74	2	9999	4	108

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	93	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	82	130
2017	Bachelor's degree	16	84	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	87	251
2014	Secondary or high school graduation certificate or equivalent or less	11	89	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	85	129
2014	Bachelor's degree	12	88	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	215

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	22
2017	Bachelor's degree	47	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	32
2014	Secondary or high school graduation certificate or equivalent or less	40	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	19
2014	Bachelor's degree	49	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	22
2017	Bachelor's degree	71	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	32
2014	Secondary or high school graduation certificate or equivalent or less	76	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	19
2014	Bachelor's degree	64	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	29

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22
2014	Secondary or high school graduation certificate or equivalent or less	12
2014	Bachelor's degree	18

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32
2014	Secondary or high school graduation certificate or equivalent or less	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2014	Bachelor's degree	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32
2014	Bachelor's degree	0	18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2014	Bachelor's degree	18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	22
2017	Bachelor's degree	53	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	33
2014	Secondary or high school graduation certificate or equivalent or less	42	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	20
2014	Bachelor's degree	46	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	22
2017	Bachelor's degree	34	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	33
2014	Secondary or high school graduation certificate or equivalent or less	50	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	20
2014	Bachelor's degree	51	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	22
2017	Bachelor's degree	30	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	20
2014	Bachelor's degree	51	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	22
2017	Bachelor's degree	46	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33
2014	Secondary or high school graduation certificate or equivalent or less	42	12
2014	Bachelor's degree	50	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	22	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33
2014	Secondary or high school graduation certificate or equivalent or less	43	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	20
2014	Bachelor's degree	39	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	22
2017	Bachelor's degree	46	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	33
2014	Secondary or high school graduation certificate or equivalent or less	60	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	20
2014	Bachelor's degree	67	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	36	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33
2014	Secondary or high school graduation certificate or equivalent or less	53	12
2014	Bachelor's degree	30	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33
2014	Secondary or high school graduation certificate or equivalent or less	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20
2014	Bachelor's degree	18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22
2014	Secondary or high school graduation certificate or equivalent or less	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	22
2017	Bachelor's degree	19	33
2014	Secondary or high school graduation certificate or equivalent or less	0	12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	22
2017	Bachelor's degree	38	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33
2014	Secondary or high school graduation certificate or equivalent or less	52	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	20
2014	Bachelor's degree	36	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	22
2017	Bachelor's degree	33	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	33
2014	Secondary or high school graduation certificate or equivalent or less	42	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	20
2014	Bachelor's degree	34	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	22
2017	Bachelor's degree	52	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	33
2014	Secondary or high school graduation certificate or equivalent or less	56	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	20
2014	Bachelor's degree	59	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	28	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33
2014	Secondary or high school graduation certificate or equivalent or less	40	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	21	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22
2017	Bachelor's degree	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20
2014	Bachelor's degree	17

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	22
2017	Bachelor's degree	14	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	22
2017	Bachelor's degree	24	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	20
2014	Bachelor's degree	30	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	33
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	27

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	33

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33
2014	Secondary or high school graduation certificate or equivalent or less	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33
2014	Secondary or high school graduation certificate or equivalent or less	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20
2014	Bachelor's degree	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	33
2014	Secondary or high school graduation certificate or equivalent or less	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	22
2017	Bachelor's degree	18	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	33
2014	Secondary or high school graduation certificate or equivalent or less	0	10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	22
2017	Bachelor's degree	27	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	24	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33
2014	Bachelor's degree	48	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	21	33
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	22
2017	Bachelor's degree	43	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	33
2014	Secondary or high school graduation certificate or equivalent or less	52	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	20
2014	Bachelor's degree	48	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22
2014	Secondary or high school graduation certificate or equivalent or less	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20
2014	Bachelor's degree	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	22
2017	Bachelor's degree	46	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	33
2014	Secondary or high school graduation certificate or equivalent or less	62	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	20
2014	Bachelor's degree	47	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	27

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	33

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	26	22
2017	Bachelor's degree	73	27	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	17	32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	12	19	2	1	32	11	62	4	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	11	4	1	27	12	74	8	130
2017	University certificate or diploma below the bachelor's level	18	23	14	0	0	30	14	75	0	20
2017	Bachelor's degree	19	15	12	3	6	34	11	62	17	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	11	13	2	4	39	15	59	13	252
2014	Secondary or high school graduation certificate or equivalent or less	25	18	17	3	3	26	8	65	8	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	19	19	4	3	25	12	59	11	131
2014	University certificate or diploma below the bachelor's level	14	34	0	0	0	39	13	100	0	21
2014	Bachelor's degree	15	15	15	8	2	30	14	55	18	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	13	13	2	5	43	10	59	14	217

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	22	17	2	3	14	4	74	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	10	4	1	13	2	82	6	130
2017	University certificate or diploma below the bachelor's level	45	37	5	0	0	4	10	94	0	20
2017	Bachelor's degree	31	26	16	5	4	16	2	70	11	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	14	4	3	18	1	74	9	250
2014	Secondary or high school graduation certificate or equivalent or less	35	34	15	0	3	10	3	80	3	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	29	15	3	3	17	4	74	8	131
2014	University certificate or diploma below the bachelor's level	24	37	0	5	0	29	5	93	7	21
2014	Bachelor's degree	26	30	15	6	3	16	4	69	12	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	29	13	4	4	21	3	71	12	217
2011	Secondary or high school graduation certificate or equivalent or less	30	38	17	4	4	7	0	73	8	131
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	29	20	6	3	8	0	69	9	130
2011	University certificate or diploma below the bachelor's level	29	41	15	5	0	5	5	78	5	20
2011	Bachelor's degree	28	31	16	9	4	11	1	67	15	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	15	3	0	17	1	77	4	214

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	43	12	7	4	6	11	73	13	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	15	5	1	5	6	76	7	130
2017	University certificate or diploma below the bachelor's level	14	38	9	9	0	21	9	74	13	20
2017	Bachelor's degree	21	40	6	5	6	5	16	78	15	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	41	8	7	4	3	19	76	14	251
2014	Secondary or high school graduation certificate or equivalent or less	23	46	15	5	2	2	8	76	7	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	43	18	6	1	0	4	74	8	131
2014	University certificate or diploma below the bachelor's level	23	48	5	5	0	6	14	89	6	21
2014	Bachelor's degree	19	45	9	5	4	3	17	78	11	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	41	7	5	3	1	26	79	11	217
2011	Secondary or high school graduation certificate or equivalent or less	33	47	9	4	2	2	3	84	7	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	50	13	4	0	2	5	82	4	132
2011	University certificate or diploma below the bachelor's level	19	50	11	0	0	0	20	87	0	20
2011	Bachelor's degree	19	42	8	10	4	2	16	74	17	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	40	9	9	5	1	22	69	19	216
2008	Secondary or high school graduation certificate or equivalent or less	24	43	15	7	2	7	3	74	10	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	12	8	5	1	9	72	15	91
2008	University certificate or diploma below the bachelor's level	21	68	5	5	0	0	0	89	5	19
2008	Bachelor's degree	16	38	11	15	5	0	15	64	23	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	31	7	16	4	1	27	63	27	158

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	11	23	4	4	29	20	40	16	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	21	15	4	3	30	16	58	14	129
2017	University certificate or diploma below the bachelor's level	0	29	9	10	5	34	14	55	28	20
2017	Bachelor's degree	7	10	13	2	5	43	21	46	19	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	12	11	6	6	40	19	43	28	251
2014	Secondary or high school graduation certificate or equivalent or less	13	19	22	5	5	23	14	51	14	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	18	26	5	6	28	11	39	19	131
2014	University certificate or diploma below the bachelor's level	14	35	13	5	0	15	18	74	7	21
2014	Bachelor's degree	4	17	21	9	4	24	21	38	23	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	11	15	8	4	33	24	35	30	217
2011	Secondary or high school graduation certificate or equivalent or less	14	20	24	7	7	17	10	47	19	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	25	20	9	4	26	8	50	20	132
2011	University certificate or diploma below the bachelor's level	14	19	10	0	15	26	15	57	26	20
2011	Bachelor's degree	7	12	23	7	4	33	13	36	21	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	6	18	4	4	43	20	29	22	217

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	27	10	0	1	10	12	86	1	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	27	9	1	1	12	7	88	2	130
2017	University certificate or diploma below the bachelor's level	35	33	5	0	0	18	9	93	0	20
2017	Bachelor's degree	34	20	8	3	1	19	16	82	7	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	21	13	8	4	15	17	65	17	252
2014	Secondary or high school graduation certificate or equivalent or less	39	35	8	1	2	7	8	87	3	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	29	13	3	1	9	4	81	4	131
2014	University certificate or diploma below the bachelor's level	48	23	9	0	0	11	9	89	0	21
2014	Bachelor's degree	29	24	12	4	2	12	17	75	8	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	19	9	5	3	16	26	70	13	217
2011	Secondary or high school graduation certificate or equivalent or less	48	24	9	4	2	11	3	84	6	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	28	10	5	1	13	5	82	6	131
2011	University certificate or diploma below the bachelor's level	35	20	10	10	0	5	20	73	14	20
2011	Bachelor's degree	31	22	12	5	2	13	15	74	9	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	19	15	3	3	20	23	63	11	217
2008	Secondary or high school graduation certificate or equivalent or less	30	30	16	7	1	12	3	72	9	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30	9	5	0	10	8	83	7	91
2008	University certificate or diploma below the bachelor's level	47	37	5	0	5	5	0	89	6	19
2008	Bachelor's degree	20	25	18	5	3	14	15	64	11	123
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	20	11	8	5	16	28	56	24	158

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	28	13	1	3	12	13	78	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	9	1	1	15	7	87	2	129
2017	University certificate or diploma below the bachelor's level	35	33	5	0	0	18	9	93	0	20
2017	Bachelor's degree	29	20	9	4	2	22	14	76	9	194
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	23	13	8	5	15	17	63	19	251
2014	Secondary or high school graduation certificate or equivalent or less	36	30	10	1	2	13	8	84	3	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30	16	2	0	9	4	79	3	131
2014	University certificate or diploma below the bachelor's level	53	19	9	0	0	11	9	89	0	21
2014	Bachelor's degree	23	19	18	4	2	17	17	64	9	150
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	18	11	6	4	16	26	64	17	217
2011	Secondary or high school graduation certificate or equivalent or less	42	24	17	4	2	8	3	74	6	129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	29	12	5	1	12	4	77	8	131
2011	University certificate or diploma below the bachelor's level	30	20	15	0	5	10	20	71	7	20
2011	Bachelor's degree	27	20	14	6	2	17	14	69	11	186
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	18	11	9	2	21	22	60	20	215
2008	Secondary or high school graduation certificate or equivalent or less	31	29	11	12	6	8	2	68	20	89
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	27	14	3	2	5	9	77	6	91
2008	University certificate or diploma below the bachelor's level	53	26	5	0	11	5	0	83	11	19
2008	Bachelor's degree	28	27	16	11	2	6	11	66	16	122
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	16	14	11	8	13	27	46	31	158

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	128
2017	University certificate or diploma below the bachelor's level	0	100	20
2017	Bachelor's degree	8	92	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94	251
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	96	130
2014	Bachelor's degree	5	95	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94	216

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	31	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	87	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Bachelor's degree	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	42	16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Bachelor's degree	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	32	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	48	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	37	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Bachelor's degree	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	30	16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	44	16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	52	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	61	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Bachelor's degree	71	29	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	20	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	11	17	0	0	33	14	67	0	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	26	12	2	1	34	8	74	5	129
2017	University certificate or diploma below the bachelor's level	26	24	9	0	0	27	15	85	0	20
2017	Bachelor's degree	16	13	9	1	2	47	12	71	7	194
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	12	11	2	1	46	13	65	9	252
2014	Secondary or high school graduation certificate or equivalent or less	25	14	22	0	2	24	13	63	3	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	15	18	1	3	33	13	58	8	131
2014	University certificate or diploma below the bachelor's level	24	15	9	0	0	43	9	81	0	21
2014	Bachelor's degree	16	9	19	1	1	39	16	54	4	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	11	13	1	3	51	10	55	12	217

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	22	16	3	0	18	4	76	4	108
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	33	11	2	1	17	2	83	3	129
2017	University certificate or diploma below the bachelor's level	42	25	9	0	0	19	5	88	0	19
2017	Bachelor's degree	32	32	12	2	2	17	3	81	5	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	28	14	3	2	20	3	76	6	250
2014	Secondary or high school graduation certificate or equivalent or less	35	27	19	1	1	13	4	75	2	108
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	24	16	1	2	17	6	76	4	131
2014	University certificate or diploma below the bachelor's level	49	23	0	0	0	23	5	100	0	21
2014	Bachelor's degree	30	27	16	0	1	19	7	77	2	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	23	16	2	3	24	3	72	6	217
2011	Secondary or high school graduation certificate or equivalent or less	39	33	14	2	2	9	1	80	4	130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	26	13	3	2	14	0	79	6	132
2011	University certificate or diploma below the bachelor's level	44	30	16	5	0	6	0	78	5	20
2011	Bachelor's degree	36	26	21	2	2	11	1	71	5	187
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	12	1	1	19	0	82	3	217

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	19	28	12	13	0	5	44	26	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27	20	9	14	1	3	55	24	130
2017	University certificate or diploma below the bachelor's level	29	34	14	5	10	0	10	69	16	20
2017	Bachelor's degree	29	29	17	12	10	0	3	60	23	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	33	20	9	8	1	2	62	17	251

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	23	23	13	8	1	2	55	21	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	24	30	13	9	0	1	47	23	130
2017	University certificate or diploma below the bachelor's level	26	28	28	13	0	0	5	57	14	20
2017	Bachelor's degree	14	26	36	15	9	0	0	40	24	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	25	31	22	14	0	1	32	37	252

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	26	19	7	8	1	3	64	16	108
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	25	27	10	9	0	1	54	19	130
2017	University certificate or diploma below the bachelor's level	26	23	42	9	0	0	0	49	9	20
2017	Bachelor's degree	22	29	24	15	9	0	0	51	25	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	28	32	19	10	0	2	38	30	252

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	22	18	15	10	1	2	56	25	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	16	25	19	13	0	1	42	33	130
2017	University certificate or diploma below the bachelor's level	30	10	28	18	5	0	10	44	25	20
2017	Bachelor's degree	21	29	23	18	7	0	2	51	26	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	25	25	18	13	1	1	43	32	252

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	17	14	5	7	1	7	72	12	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	22	15	4	6	1	6	72	12	130
2017	University certificate or diploma below the bachelor's level	45	37	9	4	0	4	0	86	4	20
2017	Bachelor's degree	29	30	20	11	5	0	5	62	17	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	29	27	15	11	0	3	46	27	252

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	25	19	12	4	1	0	65	16	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	27	5	6	1	1	61	12	130
2017	University certificate or diploma below the bachelor's level	30	33	19	8	5	0	5	66	14	20
2017	Bachelor's degree	27	27	24	15	8	0	0	54	22	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	26	31	20	11	0	1	37	31	252

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	31	17	4	1	0	5	77	5	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	33	16	5	3	1	1	75	8	130
2017	University certificate or diploma below the bachelor's level	53	28	10	5	0	0	5	85	5	20
2017	Bachelor's degree	40	29	15	9	7	1	0	69	16	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	21	8	5	0	0	66	13	252

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	30	17	4	5	0	4	72	10	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	30	21	13	4	0	0	62	17	130
2017	University certificate or diploma below the bachelor's level	30	42	24	0	0	4	0	75	0	20
2017	Bachelor's degree	25	34	25	11	6	0	0	58	17	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	36	21	17	7	0	1	55	25	252

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	24	22	5	1	0	4	71	6	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	32	15	7	3	1	1	74	10	130
2017	University certificate or diploma below the bachelor's level	48	23	19	0	0	4	5	79	0	20
2017	Bachelor's degree	37	32	17	8	6	0	0	69	15	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	20	9	6	1	1	64	16	252

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	25	21	3	2	0	4	73	5	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	43	13	4	2	1	1	80	6	129
2017	University certificate or diploma below the bachelor's level	33	34	24	0	0	5	5	74	0	20
2017	Bachelor's degree	45	33	11	8	3	0	0	78	11	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	21	6	4	1	2	68	10	251

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	21	9	0	2	1	6	88	2	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	20	10	5	0	0	5	84	5	129
2017	University certificate or diploma below the bachelor's level	63	22	10	0	0	0	5	90	0	20
2017	Bachelor's degree	57	21	12	5	3	0	2	80	9	194
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	24	15	7	5	0	1	73	12	250

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	7	2	2	2	1	9	93	5	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	9	6	3	1	2	5	89	5	129
2017	University certificate or diploma below the bachelor's level	76	19	5	0	0	0	0	95	0	20
2017	Bachelor's degree	83	8	2	3	0	1	3	94	4	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	10	4	3	2	1	3	90	6	252

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	18	8	2	2	1	7	88	3	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	24	8	4	1	1	1	86	5	130
2017	University certificate or diploma below the bachelor's level	72	18	5	5	0	0	0	90	5	20
2017	Bachelor's degree	66	21	7	3	1	0	2	89	3	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	22	7	2	0	0	2	91	2	251

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	13	7	1	1	1	6	91	2	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	13	7	4	1	0	2	87	6	129
2017	University certificate or diploma below the bachelor's level	82	10	9	0	0	0	0	91	0	20
2017	Bachelor's degree	72	10	5	8	4	0	2	84	12	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	20	8	5	4	0	1	82	9	252

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	5	4	2	2	2	31	89	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	10	5	1	0	0	20	92	2	130
2017	University certificate or diploma below the bachelor's level	63	15	5	4	4	0	9	85	9	20
2017	Bachelor's degree	61	11	3	0	1	0	25	95	1	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	12	5	1	0	0	27	91	2	252

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	10	9	1	0	1	12	88	1	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	17	4	1	2	0	4	93	2	128
2017	University certificate or diploma below the bachelor's level	80	10	10	0	0	0	0	90	0	19
2017	Bachelor's degree	77	13	2	2	0	0	6	95	3	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	17	9	2	0	0	4	89	2	252

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	13	10	3	2	4	9	84	5	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	15	6	4	1	0	4	88	5	130
2017	University certificate or diploma below the bachelor's level	65	10	26	0	0	0	0	74	0	20
2017	Bachelor's degree	74	8	8	3	2	0	5	86	5	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	9	3	4	2	1	3	92	6	252

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	20	13	4	1	1	4	81	6	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	28	15	1	1	1	1	83	1	130
2017	University certificate or diploma below the bachelor's level	46	18	24	12	0	0	0	65	12	20
2017	Bachelor's degree	59	24	8	6	0	1	3	86	6	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	26	6	2	2	0	2	89	4	250

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	40	24	11	4	2	60	16	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	29	39	13	4	0	44	17	130
2017	University certificate or diploma below the bachelor's level	26	23	33	18	0	0	49	18	20
2017	Bachelor's degree	14	31	38	13	5	0	45	18	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	27	40	18	9	0	32	28	250

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	19	31	25	15	4	42	26	110
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	18	44	22	14	0	35	20	129
2017	University certificate or diploma below the bachelor's level	0	18	28	44	9	0	54	18	20
2017	Bachelor's degree	6	19	39	26	10	1	36	25	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	30	43	17	4	0	21	36	252

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	37	19	4	2	3	2	72	7	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	12	4	2	3	1	82	6	129
2017	University certificate or diploma below the bachelor's level	36	37	23	0	0	4	0	76	0	20
2017	Bachelor's degree	30	43	13	5	6	2	0	75	12	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	49	7	7	3	2	0	83	10	252

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	26	21	12	2	4	3	62	15	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	18	9	4	0	0	69	13	130
2017	University certificate or diploma below the bachelor's level	35	32	18	10	0	5	0	71	10	20
2017	Bachelor's degree	26	38	13	14	7	1	0	65	21	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	44	14	16	7	1	0	62	24	252

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	94	109
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	89	130
2017	University certificate or diploma below the bachelor's level	32	68	20
2017	Bachelor's degree	16	84	195
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	251
2014	Secondary or high school graduation certificate or equivalent or less	10	90	107
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	90	129
2014	Bachelor's degree	13	87	151
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	216

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	86	14	15
2017	Bachelor's degree	91	9	31
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	18	33
2014	Secondary or high school graduation certificate or equivalent or less	83	17	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	47	13
2014	Bachelor's degree	95	5	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	15	19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	54	0	0	0	100	0	13
2017	Bachelor's degree	50	32	7	7	4	83	11	28
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	19	3	3	0	93	3	27
2014	Bachelor's degree	68	21	0	11	0	89	11	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	0	0	0	100	0	16

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	20	23	7	12	3	2	35	65	111
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	26	20	5	9	3	2	37	63	130
2017	University certificate or diploma below the bachelor's level	34	21	24	5	15	0	0	34	66	19
2017	Bachelor's degree	31	26	17	11	9	3	3	33	67	196
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	21	22	10	7	6	0	35	65	252

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	66
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	81
2017	University certificate or diploma below the bachelor's level	56	12
2017	Bachelor's degree	26	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	152

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	66
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	81
2017	University certificate or diploma below the bachelor's level	46	12
2017	Bachelor's degree	32	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	152

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	66
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	81
2017	University certificate or diploma below the bachelor's level	8	12
2017	Bachelor's degree	22	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	152

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	66
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	81
2017	University certificate or diploma below the bachelor's level	52	12
2017	Bachelor's degree	45	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	152

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	66
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	81
2017	University certificate or diploma below the bachelor's level	6	12
2017	Bachelor's degree	5	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	152

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	66
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	81
2017	University certificate or diploma below the bachelor's level	8	12
2017	Bachelor's degree	41	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	152

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	52	24	9	0	8	66
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	55	16	7	6	6	79
2017	University certificate or diploma below the bachelor's level	0	47	22	15	0	15	12
2017	Bachelor's degree	4	49	19	11	4	13	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	55	21	8	2	10	147

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	18	19	13	13	0	12	49	30	67
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	28	13	22	16	1	7	44	42	81
2017	University certificate or diploma below the bachelor's level	33	38	0	14	8	8	0	76	24	12
2017	Bachelor's degree	28	22	9	14	12	3	12	59	30	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	28	19	16	11	1	9	49	30	153

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	14	13	27	31	0	11	21	65	67
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	19	15	21	34	1	6	26	58	81
2017	University certificate or diploma below the bachelor's level	6	41	7	15	31	0	0	48	46	12
2017	Bachelor's degree	7	7	13	27	34	2	9	16	69	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	10	15	23	37	4	9	14	69	152

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Privy Council Office by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me