2017 Public Service Employee Survey Results for Privy Council Office by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 48 4 11 3 0 0 81 14 287
2017 Female gender 41 45 3 9 2 0 0 86 11 409
2014 Male gender 34 46 6 11 2 0 0 81 13 268
2014 Female gender 38 45 5 11 2 0 0 82 13 355
2011 Male gender 46 42 5 6 1 0 0 87 7 296
2011 Female gender 49 41 3 6 1 0 0 90 7 364
2008 Male gender 45 40 5 6 4 0 0 84 10 191
2008 Female gender 48 41 2 8 1 0 0 88 9 286

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 64 25 6 2 1 1 1 91 3 285
2017 Female gender 74 19 2 4 1 0 0 93 4 408
2014 Male gender 68 23 4 4 1 1 0 91 4 268
2014 Female gender 70 23 3 3 1 0 0 93 4 355
2011 Male gender 69 22 4 3 1 0 0 91 5 296
2011 Female gender 79 15 3 2 1 0 0 94 3 363
2008 Male gender 71 19 7 2 1 1 1 90 3 190
2008 Female gender 71 21 4 3 1 0 0 92 4 287

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 68 15 9 5 2 0 1 83 7 286
2017 Female gender 67 20 3 8 2 0 0 87 10 408
2014 Male gender 63 23 5 5 4 0 0 86 9 268
2014 Female gender 61 24 4 8 3 0 0 85 11 355
2011 Male gender 63 24 4 5 3 0 0 87 9 296
2011 Female gender 65 20 3 10 2 0 0 85 12 364
2008 Male gender 66 18 5 8 2 0 1 85 10 189
2008 Female gender 59 20 5 13 3 0 0 79 16 287

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 40 8 8 7 0 0 77 15 286
2017 Female gender 40 37 5 11 7 0 0 77 18 409
2014 Male gender 50 34 7 6 2 0 0 85 9 267
2014 Female gender 58 30 4 5 2 0 0 89 8 354
2011 Male gender 57 29 5 5 3 0 0 86 8 294
2011 Female gender 56 29 5 10 1 0 0 85 11 363

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 35 15 13 6 0 1 65 19 287
2017 Female gender 36 36 13 10 3 0 1 74 14 409
2014 Male gender 34 40 10 10 5 0 1 75 15 268
2014 Female gender 34 42 12 9 3 1 0 76 12 355
2011 Male gender 29 42 13 8 5 1 3 74 13 294
2011 Female gender 33 43 12 10 1 1 1 77 11 364
2008 Male gender 33 36 15 8 6 0 2 70 15 190
2008 Female gender 38 38 12 8 4 0 1 77 12 286

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 35 7 4 1 0 0 87 6 287
2017 Female gender 49 37 7 5 1 0 0 86 7 409
2014 Male gender 50 33 11 4 2 0 0 83 6 267
2014 Female gender 46 35 9 7 4 0 0 80 11 355
2011 Male gender 54 29 8 5 4 0 0 83 9 296
2011 Female gender 50 31 8 5 4 0 0 82 10 364
2008 Male gender 48 38 6 5 3 0 0 86 8 191
2008 Female gender 45 38 9 6 2 0 0 83 8 287

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 32 6 4 0 0 0 90 4 286
2017 Female gender 53 36 5 5 1 0 0 89 6 409
2014 Male gender 56 32 7 4 1 0 0 88 5 268
2014 Female gender 55 30 6 5 3 0 0 85 8 355
2011 Male gender 52 34 7 4 3 0 0 85 7 295
2011 Female gender 55 29 7 4 4 0 0 85 8 365
2008 Male gender 48 42 4 4 3 0 0 90 6 190
2008 Female gender 48 38 7 5 2 0 0 86 7 286

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 30 9 6 2 0 0 83 8 287
2017 Female gender 52 33 7 5 1 0 0 86 7 408
2014 Male gender 48 42 6 4 0 0 1 90 4 267
2014 Female gender 53 34 7 5 1 0 0 87 6 355

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 33 9 13 8 0 1 70 21 287
2017 Female gender 41 33 10 12 4 0 0 74 16 409
2014 Male gender 36 34 15 9 4 0 1 71 13 268
2014 Female gender 37 34 12 11 5 1 0 72 16 355
2011 Male gender 38 34 14 9 3 2 1 74 12 296
2011 Female gender 41 32 9 11 6 1 1 73 18 364

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 18 10 8 13 3 13 63 25 287
2017 Female gender 33 20 6 12 8 3 19 67 25 409
2014 Male gender 35 18 10 10 12 1 14 62 26 268
2014 Female gender 29 22 7 13 13 2 15 61 31 354
2011 Male gender 37 14 6 12 16 2 14 59 33 295
2011 Female gender 33 24 8 9 13 1 12 66 25 362
2008 Male gender 27 18 5 9 27 1 13 52 42 190
2008 Female gender 34 19 5 9 17 1 13 63 32 286

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 47 36 10 5 2 0 0 83 7 287
2017 Female gender 46 42 6 3 2 0 0 89 5 409
2014 Male gender 42 40 8 7 3 0 0 82 10 268
2014 Female gender 43 38 8 7 4 0 0 82 11 355
2011 Male gender 45 35 10 5 4 0 0 81 9 296
2011 Female gender 45 38 9 5 3 0 0 83 8 360
2008 Male gender 40 39 8 6 6 0 0 79 13 191
2008 Female gender 42 40 9 6 3 0 0 82 9 287

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 36 13 9 7 0 1 70 17 287
2017 Female gender 43 34 11 8 3 0 1 78 11 409
2014 Male gender 33 38 13 8 7 0 0 72 15 268
2014 Female gender 35 35 13 10 6 1 0 71 16 355
2011 Male gender 26 38 15 13 7 0 0 65 20 296
2011 Female gender 34 41 10 10 5 1 0 75 15 365

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 39 11 11 6 0 0 72 17 287
2017 Female gender 32 46 11 8 3 0 0 79 11 409

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 35 7 4 2 0 0 87 6 286
2017 Female gender 55 36 5 3 1 0 0 91 4 409
2014 Male gender 53 33 7 5 1 0 0 86 7 268
2014 Female gender 56 31 9 2 2 0 0 87 3 354
2011 Male gender 50 33 11 3 3 0 0 84 6 296
2011 Female gender 53 31 9 4 2 0 0 85 7 364
2008 Male gender 48 36 8 6 3 0 0 83 8 191
2008 Female gender 57 34 4 3 1 1 0 92 4 286

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 36 11 5 6 0 0 78 11 287
2017 Female gender 45 37 8 6 5 0 0 81 11 405

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 30 7 2 1 0 0 90 3 286
2017 Female gender 58 34 5 1 1 0 0 93 2 407
2014 Male gender 66 24 8 1 1 0 0 90 2 268
2014 Female gender 72 21 5 1 1 0 0 93 2 355
2011 Male gender 65 24 7 3 1 0 0 89 4 296
2011 Female gender 65 26 6 1 1 0 0 92 2 365

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 30 11 13 4 0 1 72 17 285
2017 Female gender 41 41 7 8 2 0 1 83 10 408
2014 Male gender 37 42 11 5 5 0 0 79 10 268
2014 Female gender 35 42 12 9 3 0 0 77 12 355
2011 Male gender 37 40 11 8 4 0 0 77 12 295
2011 Female gender 40 36 11 8 4 0 1 76 12 364

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 32 12 7 4 0 0 76 12 286
2017 Female gender 50 30 13 5 2 0 0 80 7 407
2014 Male gender 38 42 9 5 6 1 0 80 11 268
2014 Female gender 37 40 11 8 4 0 1 77 12 354

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 36 13 4 4 0 1 79 8 286
2017 Female gender 47 34 10 6 2 0 2 83 7 408
2014 Male gender 41 41 10 4 2 1 1 83 6 268
2014 Female gender 42 40 10 5 2 0 0 82 7 355
2011 Male gender 44 39 9 5 2 1 0 84 7 296
2011 Female gender 50 36 8 4 1 0 1 87 6 362

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 36 7 5 2 0 0 86 7 284
2017 Female gender 54 34 6 4 2 0 0 88 6 407
2014 Male gender 51 36 8 3 2 0 0 87 5 268
2014 Female gender 50 34 6 5 4 1 0 85 9 354
2011 Male gender 52 34 7 4 3 0 0 86 7 296
2011 Female gender 51 36 6 5 2 0 1 88 6 363
2008 Male gender 46 38 9 5 2 0 0 84 7 191
2008 Female gender 46 45 5 3 2 0 0 91 5 287

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 35 18 10 7 0 1 65 17 285
2017 Female gender 28 33 21 10 6 0 1 62 17 409
2014 Male gender 28 38 16 9 7 0 2 67 17 268
2014 Female gender 27 34 19 12 7 0 1 62 19 355
2011 Male gender 31 35 18 9 5 0 3 68 13 295
2011 Female gender 34 31 18 10 7 0 0 65 17 363
2008 Male gender 21 32 18 15 11 0 2 55 27 191
2008 Female gender 23 30 23 13 11 0 0 53 24 286

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 23 31 16 9 1 5 27 40 287
2017 Female gender 9 23 33 22 8 1 3 32 33 408
2014 Male gender 6 22 41 19 9 1 2 29 29 267
2014 Female gender 5 26 36 19 9 2 3 29 33 355
2011 Male gender 8 23 36 17 11 1 3 29 33 293
2011 Female gender 11 24 34 20 8 1 3 29 36 365
2008 Male gender 9 24 37 19 8 0 2 28 34 191
2008 Female gender 14 25 33 19 5 0 3 25 41 287

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 12 23 28 21 3 5 53 22 286
2017 Female gender 5 9 27 27 23 3 7 56 15 408
2014 Male gender 4 10 28 34 20 2 3 56 15 265
2014 Female gender 4 14 23 32 19 2 5 55 20 355
2011 Male gender 3 11 27 32 22 2 3 57 14 295
2011 Female gender 4 12 23 31 23 1 5 58 18 364
2008 Male gender 4 15 29 31 17 1 4 50 20 190
2008 Female gender 6 16 30 27 16 1 4 45 23 286

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 13 29 24 15 1 7 42 27 286
2017 Female gender 8 14 26 25 18 2 7 47 24 404
2014 Male gender 10 14 32 25 16 2 2 43 24 267
2014 Female gender 10 18 30 24 14 2 3 40 29 354
2011 Male gender 7 16 27 28 19 1 3 48 24 294
2011 Female gender 10 16 31 21 16 2 3 40 27 363
2008 Male gender 8 24 27 24 14 1 3 39 33 191
2008 Female gender 12 17 34 21 11 1 4 34 31 287

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 17 36 22 9 0 6 33 29 280
2017 Female gender 9 21 33 20 13 1 3 34 31 406
2014 Male gender 6 14 41 24 13 1 1 38 20 265
2014 Female gender 6 22 39 21 8 1 2 30 29 355
2011 Male gender 8 19 38 21 13 0 2 34 27 294
2011 Female gender 7 20 36 21 12 1 3 34 28 362
2008 Male gender 8 23 36 22 9 0 2 32 32 191
2008 Female gender 12 21 39 18 7 2 2 26 34 285

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 19 30 20 13 1 6 35 33 287
2017 Female gender 10 19 29 18 16 2 6 37 32 409
2014 Male gender 11 19 29 21 16 1 4 38 31 267
2014 Female gender 14 25 25 17 11 3 4 30 42 353
2011 Male gender 9 20 29 21 16 1 2 39 30 292
2011 Female gender 11 18 26 23 14 2 5 40 32 362
2008 Male gender 7 19 35 21 15 0 3 37 27 191
2008 Female gender 13 15 28 25 13 0 6 40 29 287

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 16 27 21 16 3 6 41 30 286
2017 Female gender 8 20 24 22 14 6 6 41 31 409
2014 Male gender 4 11 25 38 18 1 4 58 16 267
2014 Female gender 6 16 29 22 18 4 5 44 24 354
2011 Male gender 6 14 24 30 19 2 5 53 21 294
2011 Female gender 8 16 25 26 17 3 6 47 26 360
2008 Male gender 8 16 29 26 15 1 4 43 26 190
2008 Female gender 17 19 30 17 10 3 4 29 39 286

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 15 28 25 18 1 6 46 24 284
2017 Female gender 7 15 29 24 14 5 7 43 25 407
2014 Male gender 4 19 33 24 15 2 4 42 24 267
2014 Female gender 6 15 35 22 15 3 4 41 22 355
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 73 16 5 3 2 0 1 90 5 286
2017 Female gender 77 14 3 3 1 0 1 93 4 408
2014 Male gender 73 19 3 4 1 0 0 92 5 266
2014 Female gender 77 15 3 3 2 0 1 92 5 355
2011 Male gender 65 19 7 5 2 1 1 86 6 296
2011 Female gender 73 17 5 3 1 0 1 91 4 363
2008 Male gender 67 17 7 6 3 0 1 85 8 191
2008 Female gender 63 22 5 5 3 0 2 87 8 285

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 29 11 6 4 6 6 76 11 286
2017 Female gender 34 28 10 8 4 9 8 73 15 407
2014 Male gender 40 27 16 5 3 4 3 73 10 268
2014 Female gender 30 30 13 7 6 8 5 69 16 354

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 28 5 6 5 1 1 84 11 286
2017 Female gender 56 27 6 6 4 1 0 84 10 408
2014 Male gender 47 32 9 6 4 1 0 80 10 268
2014 Female gender 49 27 8 7 7 1 0 77 15 355

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 32 9 7 5 2 1 78 13 286
2017 Female gender 47 34 8 5 2 2 0 84 8 408
2014 Male gender 49 33 9 6 2 1 0 83 8 268
2014 Female gender 42 39 7 7 3 2 1 83 10 355
2011 Male gender 49 33 8 4 5 1 0 84 8 296
2011 Female gender 45 31 8 9 4 3 0 78 14 365
2008 Male gender 46 36 6 6 6 1 0 82 12 191
2008 Female gender 41 33 11 8 4 2 1 76 13 286

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 28 12 5 5 12 1 75 12 286
2017 Female gender 34 25 12 6 5 16 2 72 14 409
2014 Male gender 38 28 17 5 5 8 0 71 10 268
2014 Female gender 37 30 10 8 6 8 2 74 15 355
2011 Male gender 45 27 10 6 6 6 0 76 14 296
2011 Female gender 39 25 9 12 6 8 1 70 20 365
2008 Male gender 39 29 12 9 6 5 1 72 16 191
2008 Female gender 36 25 13 9 8 7 2 67 19 284

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 25 13 9 8 21 3 60 23 287
2017 Female gender 12 27 11 13 5 27 6 58 26 409
2014 Male gender 20 29 18 11 7 13 2 58 21 268
2014 Female gender 16 22 16 12 7 18 8 52 27 354

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 31 5 3 1 0 1 90 5 287
2017 Female gender 61 27 4 7 1 0 0 89 8 406
2014 Male gender 54 35 5 5 1 0 0 89 6 268
2014 Female gender 52 34 6 6 3 0 0 86 8 354
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 47 30 7 8 6 1 0 78 15 287
2017 Female gender 49 31 9 6 2 1 1 81 9 408
2014 Male gender 43 35 9 8 3 1 0 79 12 268
2014 Female gender 42 36 9 8 3 1 0 80 11 355
2011 Male gender 38 37 12 8 5 0 0 75 13 295
2011 Female gender 45 30 10 11 4 1 0 75 15 364
2008 Male gender 30 39 13 12 7 0 0 69 18 191
2008 Female gender 34 36 9 10 9 0 1 72 19 287

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 56 23 9 5 5 1 1 80 10 287
2017 Female gender 57 26 8 4 3 1 0 85 7 409
2014 Male gender 55 24 10 7 2 2 1 81 9 268
2014 Female gender 51 28 10 3 4 3 1 83 7 355
2011 Male gender 49 28 11 5 5 1 0 78 10 294
2011 Female gender 51 24 9 7 5 3 1 78 13 365
2008 Male gender 43 31 9 7 6 3 1 77 14 191
2008 Female gender 47 26 8 9 5 3 1 77 15 287

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 27 9 8 5 0 0 78 13 287
2017 Female gender 53 28 7 9 2 0 0 81 12 408
2014 Male gender 47 30 9 10 3 1 0 78 13 268
2014 Female gender 45 35 7 9 4 0 1 80 13 355
2011 Male gender 45 31 12 8 4 0 0 75 13 295
2011 Female gender 47 26 10 10 6 1 0 74 16 364
2008 Male gender 41 33 9 8 8 1 0 74 16 190
2008 Female gender 46 26 8 11 7 1 0 73 19 287

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 81 11 4 1 2 0 1 93 3 285
2017 Female gender 86 11 1 1 0 0 0 97 1 408
2014 Male gender 82 12 3 2 1 0 0 94 3 268
2014 Female gender 83 13 0 1 2 0 0 96 4 353
2011 Male gender 76 16 3 2 2 0 1 93 4 296
2011 Female gender 82 13 2 2 1 0 0 95 3 365
2008 Male gender 79 13 4 2 2 1 0 92 4 191
2008 Female gender 85 9 2 1 3 0 0 94 4 285

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 22 11 5 7 6 10 74 13 286
2017 Female gender 48 21 9 5 3 4 10 80 10 408
2014 Male gender 42 19 11 6 5 4 14 74 13 268
2014 Female gender 38 20 12 7 7 5 11 69 17 355
2011 Male gender 32 25 14 7 9 4 10 65 19 294
2011 Female gender 36 23 9 8 12 4 9 67 23 364

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 61 22 7 4 5 1 1 85 9 285
2017 Female gender 64 21 5 7 1 1 0 86 8 409

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 24 6 4 4 2 1 86 8 286
2017 Female gender 64 22 7 4 2 1 0 87 6 409

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 22 7 7 5 0 0 80 12 285
2017 Female gender 60 24 9 5 3 0 0 84 8 408
2014 Male gender 57 27 7 6 3 0 0 84 9 266
2014 Female gender 50 29 8 7 4 1 1 80 11 355
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 45 33 17 3 0 0 3 79 3 69
2017 Female gender 40 34 4 3 4 7 9 87 8 107
2014 Male gender 43 35 4 7 3 3 5 84 11 67
2014 Female gender 42 32 7 7 1 4 8 83 9 91

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 32 9 3 4 8 0 82 8 286
2017 Female gender 44 35 6 5 2 8 0 85 8 408
2014 Male gender 40 36 10 5 3 5 0 80 9 268
2014 Female gender 42 34 9 5 3 6 0 82 8 354
2011 Male gender 38 32 13 6 5 6 0 75 12 296
2011 Female gender 36 28 16 6 6 8 0 69 13 362

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 34 10 7 5 3 0 77 12 286
2017 Female gender 47 34 10 5 2 3 0 83 7 408
2014 Male gender 43 35 12 6 3 1 0 79 9 268
2014 Female gender 44 32 12 5 4 2 0 79 9 354
2011 Male gender 35 33 15 6 7 3 0 71 14 296
2011 Female gender 38 31 16 5 7 3 1 72 12 362
2008 Male gender 36 32 12 9 9 2 0 70 18 190
2008 Female gender 36 36 13 8 5 1 0 73 13 286

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 37 14 10 6 3 0 70 16 287
2017 Female gender 37 39 11 6 2 4 1 80 8 406
2014 Male gender 32 37 16 10 3 2 0 71 13 267
2014 Female gender 35 36 12 9 2 6 0 75 12 355
2011 Male gender 24 43 15 9 6 2 1 70 15 296
2011 Female gender 27 40 17 6 4 7 0 72 10 364
2008 Male gender 25 39 16 9 7 3 0 66 17 191
2008 Female gender 27 36 16 10 5 6 0 67 16 286

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 29 11 11 10 8 0 65 23 287
2017 Female gender 36 34 11 10 6 4 0 72 17 409
2014 Male gender 30 29 17 10 11 3 0 61 21 268
2014 Female gender 31 32 17 11 5 4 0 66 17 355
2011 Male gender 26 34 10 12 11 6 0 64 25 295
2011 Female gender 24 36 14 10 7 9 0 66 19 364
2008 Male gender 22 30 15 14 13 7 0 56 29 191
2008 Female gender 23 30 17 14 7 8 0 58 23 286

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 37 13 11 9 4 0 65 21 286
2017 Female gender 30 38 12 13 4 3 0 70 18 408
2014 Male gender 24 42 18 10 6 1 0 66 15 268
2014 Female gender 26 38 12 16 5 3 0 66 21 353
2011 Male gender 24 39 12 14 7 2 1 65 22 294
2011 Female gender 23 38 15 16 6 2 0 62 23 364
2008 Male gender 22 43 13 11 10 1 0 66 21 191
2008 Female gender 21 42 13 12 10 2 0 65 22 285
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 39 11 8 3 2 0 77 11 287
2017 Female gender 38 44 11 4 1 2 0 83 5 408
2014 Male gender 34 44 12 6 2 1 0 79 8 268
2014 Female gender 42 38 13 4 1 2 0 81 6 354
2011 Male gender 35 40 13 7 3 2 0 76 10 295
2011 Female gender 41 38 12 6 2 1 1 80 8 364

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 32 8 1 1 2 1 89 3 287
2017 Female gender 54 35 8 1 0 3 0 91 1 408
2014 Male gender 52 31 8 5 1 3 1 86 6 268
2014 Female gender 50 34 7 2 0 5 1 90 3 355
2011 Male gender 50 31 12 3 1 3 0 84 4 296
2011 Female gender 48 32 11 3 1 5 1 85 3 364

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 32 9 8 3 6 1 78 12 287
2017 Female gender 43 32 11 7 2 5 0 79 9 408
2014 Male gender 44 32 11 7 3 1 1 78 11 268
2014 Female gender 43 36 5 8 3 2 3 83 12 355
2011 Male gender 39 29 12 9 6 6 1 72 15 295
2011 Female gender 41 31 8 8 6 6 1 77 15 364
2008 Male gender 26 32 16 13 7 5 0 62 21 191
2008 Female gender 33 35 11 9 6 5 1 72 16 287

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 35 17 8 7 6 2 65 16 286
2017 Female gender 27 28 21 12 2 8 2 61 16 407
2014 Male gender 29 31 23 8 5 4 0 63 13 268
2014 Female gender 27 33 17 8 5 8 3 66 15 354
2011 Male gender 25 32 21 12 5 5 1 60 18 296
2011 Female gender 30 30 17 9 5 8 1 66 15 363

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 18 21 7 11 17 4 50 23 287
2017 Female gender 19 20 16 12 9 16 8 51 28 408
2014 Male gender 18 20 19 10 12 15 6 48 28 268
2014 Female gender 13 20 17 18 11 12 8 42 36 355
2011 Male gender 20 22 14 9 14 14 7 53 29 296
2011 Female gender 15 18 21 13 14 14 5 41 33 364

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 66 16 9 4 2 1 3 85 6 286
2017 Female gender 68 18 3 5 2 2 2 90 7 407
2014 Male gender 58 24 8 5 2 0 2 84 8 268
2014 Female gender 64 26 3 3 3 0 2 91 6 355

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 67 18 7 1 0 5 2 91 2 286
2017 Female gender 69 16 5 1 0 5 4 94 1 407
2014 Male gender 64 22 9 1 0 1 3 89 2 268
2014 Female gender 69 18 3 1 1 5 3 94 2 355
2011 Male gender 65 21 4 1 1 5 3 94 2 294
2011 Female gender 71 19 5 1 0 1 3 94 1 364
2008 Male gender 68 20 6 2 1 2 2 91 3 191
2008 Female gender 73 16 5 2 0 2 2 93 2 286

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 33 13 13 7 6 1 65 22 287
2017 Female gender 34 34 11 8 6 7 1 73 16 409
2014 Male gender 32 37 11 11 7 1 1 71 19 268
2014 Female gender 32 34 10 9 8 6 1 71 18 352
2011 Male gender 26 38 12 12 10 2 0 65 23 295
2011 Female gender 29 35 17 10 6 4 1 66 16 364
2008 Male gender 27 39 15 12 6 0 1 66 19 191
2008 Female gender 33 35 13 12 6 2 0 69 18 286

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 26 16 15 13 5 4 51 31 285
2017 Female gender 29 24 12 16 11 4 5 58 29 409
2014 Male gender 20 21 17 16 18 4 4 45 37 268
2014 Female gender 17 22 13 20 21 4 5 42 44 355
2011 Male gender 16 28 15 12 25 2 3 45 39 295
2011 Female gender 14 26 15 21 19 4 1 43 41 364
2008 Male gender 13 25 22 17 18 2 4 40 37 190
2008 Female gender 17 32 14 18 15 2 3 51 35 285

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 39 16 8 4 4 0 71 12 285
2017 Female gender 38 37 13 5 2 5 1 79 8 409

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 35 10 2 5 8 0 81 8 285
2017 Female gender 45 31 13 4 2 6 0 81 6 409
2014 Male gender 44 32 13 4 2 5 1 80 6 268
2014 Female gender 44 33 12 4 1 6 1 82 5 355

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 38 9 4 3 4 0 84 7 287
2017 Female gender 48 39 8 2 0 2 0 90 3 409
2014 Male gender 49 32 10 5 3 1 0 82 7 268
2014 Female gender 47 36 10 3 1 3 0 86 3 355
2011 Male gender 43 35 11 6 2 2 0 80 8 294
2011 Female gender 42 29 15 6 3 4 0 74 10 364

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 57 31 3 6 3 0 0 88 9 285
2017 Female gender 60 32 4 2 0 1 0 93 3 408
2014 Male gender 57 29 7 5 1 1 0 88 6 268
2014 Female gender 62 27 6 2 2 1 0 90 4 355
2011 Male gender 52 33 10 2 3 0 0 85 5 294
2011 Female gender 53 33 8 3 3 0 0 86 5 364
2008 Male gender 42 36 10 7 4 0 0 78 12 191
2008 Female gender 44 40 8 3 3 0 0 85 7 286

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 46 27 16 6 4 0 0 74 10 287
2017 Female gender 51 29 11 6 1 1 0 81 7 407
2014 Male gender 48 31 12 5 3 1 0 80 8 268
2014 Female gender 44 35 12 5 3 1 0 80 8 355
2011 Male gender 44 29 15 5 5 1 0 74 11 295
2011 Female gender 44 33 14 6 3 1 0 78 9 363

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 32 11 5 3 0 1 80 9 286
2017 Female gender 53 31 10 5 1 0 0 84 6 406
2014 Male gender 48 33 11 6 1 0 0 81 8 268
2014 Female gender 51 31 11 4 3 0 0 82 8 354
2011 Male gender 46 30 13 7 5 0 0 76 11 292
2011 Female gender 49 31 11 5 3 0 0 80 8 363
2008 Male gender 39 36 15 7 3 0 0 75 10 190
2008 Female gender 43 38 13 4 2 0 0 81 6 287

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 24 15 7 7 3 2 70 15 286
2017 Female gender 42 21 15 12 4 3 2 67 17 408
2014 Male gender 43 21 19 11 4 2 0 65 15 267
2014 Female gender 41 23 16 9 6 4 1 67 16 355
2011 Male gender 42 22 17 7 8 3 1 67 16 294
2011 Female gender 40 23 14 12 6 4 1 66 19 361
2008 Male gender 27 31 16 13 7 5 2 62 21 190
2008 Female gender 32 27 16 12 6 6 1 63 19 286
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Male gender 40 31 28 287
2017 Female gender 47 22 31 409
2014 Male gender 41 30 29 268
2014 Female gender 45 23 32 355
2011 Male gender 40 31 30 296
2011 Female gender 39 27 34 364

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Male gender 6 17 53 6 11 7 116
2017 Female gender 10 20 48 2 14 6 194
2014 Male gender 7 19 56 8 9999 9 109
2014 Female gender 14 16 58 4 9999 8 160
2011 Male gender 9 11 67 3 9999 10 119
2011 Female gender 7 19 62 5 9999 8 142
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 12 88 286
2017 Female gender 15 85 409
2014 Male gender 11 89 266
2014 Female gender 15 85 353

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 30 34
2017 Female gender 38 62
2014 Male gender 54 30
2014 Female gender 33 51

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 71 34
2017 Female gender 63 62
2014 Male gender 65 30
2014 Female gender 56 51

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 34
2014 Male gender 0 30
2014 Female gender 0 51

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Female gender 8 62

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 15 34
2017 Female gender 0 62

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Male gender 56 35
2017 Female gender 36 62
2014 Male gender 50 30
2014 Female gender 35 52

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Male gender 49 35
2017 Female gender 35 62
2014 Male gender 46 30
2014 Female gender 39 52

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Male gender 37 35
2017 Female gender 29 62
2014 Male gender 58 30
2014 Female gender 37 52

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Male gender 46 35
2017 Female gender 44 62
2014 Male gender 48 30
2014 Female gender 32 52

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Male gender 23 35
2017 Female gender 24 62
2014 Male gender 37 30
2014 Female gender 28 52

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Male gender 30 35
2017 Female gender 47 62
2014 Male gender 68 30
2014 Female gender 50 52

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Male gender 38 35
2017 Female gender 25 62
2014 Male gender 40 30
2014 Female gender 31 52

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Female gender 0 62
2014 Female gender 0 52

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Male gender 19 35
2014 Female gender 9 52

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Male gender 44 35
2017 Female gender 36 62
2014 Male gender 47 30
2014 Female gender 36 52

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Male gender 34 35
2017 Female gender 21 62
2014 Male gender 34 30
2014 Female gender 23 52

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 14 35
2017 Female gender 13 62

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 51 35
2017 Female gender 54 62
2014 Male gender 52 30
2014 Female gender 59 51

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Male gender 22 35
2017 Female gender 24 62
2014 Male gender 26 30
2014 Female gender 30 51

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Male gender 17 35
2017 Female gender 8 62
2014 Female gender 13 51

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Male gender 26 35
2017 Female gender 14 62
2014 Female gender 18 51

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Male gender 14 35

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 62
2014 Male gender 0 30

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 10 62
2014 Female gender 14 51

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 32 35
2017 Female gender 28 62
2014 Male gender 35 30
2014 Female gender 17 51

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Female gender 9 62
2014 Female gender 16 49

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Female gender 17 62

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Male gender 18 33

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 33
2017 Female gender 8 62
2014 Male gender 0 29
2014 Female gender 0 49

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 33
2017 Female gender 13 62
2014 Female gender 13 49

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 18 33
2017 Female gender 22 62
2014 Female gender 9 49

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 33
2017 Female gender 30 62
2014 Female gender 20 49

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Male gender 18 33
2014 Male gender 24 29

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Male gender 25 33
2017 Female gender 8 62
2014 Male gender 17 29

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 33 33
2017 Female gender 15 62
2014 Male gender 34 29
2014 Female gender 18 49

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 33
2017 Female gender 8 62
2014 Female gender 9 49

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 51 33
2017 Female gender 32 62
2014 Male gender 45 29
2014 Female gender 43 49

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 62

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 55 33
2017 Female gender 39 62
2014 Male gender 63 29
2014 Female gender 39 49

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 75 25 35
2017 Female gender 78 22 61

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 16 13 2 4 30 13 66 11 286
2017 Female gender 17 15 13 3 2 37 12 64 10 409
2014 Male gender 19 19 18 4 3 28 9 61 10 268
2014 Female gender 16 14 13 4 3 36 14 61 14 355

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 29 14 4 4 12 3 75 9 284
2017 Female gender 33 29 15 3 2 17 2 75 7 409
2014 Male gender 31 32 16 2 3 13 3 75 6 268
2014 Female gender 26 29 12 5 4 21 4 73 11 355
2011 Male gender 31 34 16 5 3 11 0 74 9 292
2011 Female gender 31 31 17 6 2 11 1 70 10 364
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 43 12 7 4 4 9 74 13 287
2017 Female gender 21 39 8 6 4 5 17 78 12 408
2014 Male gender 16 45 13 6 2 1 16 74 10 268
2014 Female gender 24 43 9 5 3 2 15 80 9 355
2011 Male gender 21 43 10 7 3 1 14 75 13 294
2011 Female gender 22 45 8 7 3 2 13 78 12 363
2008 Male gender 16 39 12 13 4 1 15 66 20 191
2008 Female gender 22 37 9 11 3 2 15 71 18 287

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 14 15 7 7 36 13 43 27 283
2017 Female gender 7 13 13 3 3 37 23 51 15 408
2014 Male gender 5 17 22 10 5 27 15 38 25 268
2014 Female gender 7 16 18 5 4 28 22 46 19 355
2011 Male gender 7 14 21 9 6 30 13 37 27 295
2011 Female gender 9 15 20 4 4 33 14 46 16 363

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 25 12 3 3 16 9 77 7 287
2017 Female gender 34 22 8 4 1 14 17 81 8 409
2014 Male gender 33 25 12 1 2 10 16 78 5 268
2014 Female gender 31 26 9 5 2 12 15 78 9 355
2011 Male gender 30 25 11 4 2 15 14 77 8 295
2011 Female gender 34 20 13 4 2 15 13 75 8 362
2008 Male gender 20 26 17 7 2 12 15 64 12 191
2008 Female gender 26 26 10 6 4 14 15 73 13 287

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 28 14 4 4 15 8 71 11 284
2017 Female gender 27 23 9 4 1 18 17 78 8 408
2014 Male gender 27 26 14 4 2 11 16 73 8 268
2014 Female gender 30 21 12 4 2 16 15 74 8 354
2011 Male gender 28 22 13 7 3 15 13 69 13 293
2011 Female gender 30 21 13 6 1 16 13 72 10 361
2008 Male gender 23 23 16 11 5 8 14 58 21 190
2008 Female gender 28 25 12 8 5 9 13 68 17 287
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 6 94 283
2017 Female gender 6 94 408
2014 Male gender 4 96 267
2014 Female gender 5 95 354

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 31 15
2017 Female gender 33 24
2014 Male gender 66 12
2014 Female gender 57 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 68 15
2017 Female gender 74 24
2014 Male gender 85 12
2014 Female gender 63 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Female gender 0 24
2014 Female gender 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 15
2017 Female gender 0 24
2014 Male gender 0 12
2014 Female gender 0 15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 15
2017 Female gender 0 24
2014 Female gender 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 0 24
2014 Male gender 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Male gender 33 15
2014 Male gender 43 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Male gender 39 15
2017 Female gender 23 24

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Female gender 44 24
2014 Female gender 39 17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 15
2017 Female gender 0 24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Female gender 0 24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Male gender 0 15
2017 Female gender 0 24
2014 Male gender 0 12
2014 Female gender 0 17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 41 15
2017 Female gender 26 24
2014 Female gender 39 17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Male gender 35 15
2014 Male gender 0 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 24
2014 Male gender 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 15
2017 Female gender 0 24
2014 Male gender 0 12
2014 Female gender 0 17

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 45 15
2017 Female gender 42 24
2014 Male gender 58 12
2014 Female gender 51 17

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Female gender 30 24
2014 Female gender 0 17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 24
2014 Male gender 0 12
2014 Female gender 0 17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 24
2014 Male gender 0 12
2014 Female gender 0 17

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Female gender 34 24

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Male gender 40 15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 49 15
2017 Female gender 19 24

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 49 15
2017 Female gender 20 24
2014 Female gender 50 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 24
2014 Female gender 0 17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 47 15
2017 Female gender 44 24
2014 Male gender 85 12
2014 Female gender 72 17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 81 19 15
2017 Female gender 64 36 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 21 14 11 1 2 37 12 71 6 285
2017 Female gender 15 15 12 1 1 44 12 69 5 409
2014 Male gender 20 16 16 1 3 34 11 66 6 268
2014 Female gender 13 9 18 1 2 43 15 52 6 355

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 30 14 3 1 14 2 78 6 285
2017 Female gender 34 28 12 2 1 20 3 80 4 404
2014 Male gender 37 28 15 1 2 13 3 78 4 268
2014 Female gender 29 22 17 0 2 24 6 73 3 355
2011 Male gender 39 30 12 3 2 13 0 80 5 295
2011 Female gender 38 28 17 2 1 14 0 76 4 365
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 29 20 10 13 1 2 56 24 285
2017 Female gender 28 29 21 11 8 0 4 59 20 409

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 25 29 17 12 0 1 42 29 287
2017 Female gender 16 25 31 16 10 0 1 42 27 409

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 25 30 12 10 1 2 47 23 284
2017 Female gender 22 28 25 15 8 0 1 51 23 408

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 22 25 17 13 1 1 43 31 286
2017 Female gender 25 24 22 18 10 0 2 50 28 408

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 26 20 10 8 1 3 61 18 286
2017 Female gender 30 26 20 10 7 0 6 60 18 409

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 27 24 15 6 1 1 54 21 287
2017 Female gender 23 27 27 14 9 0 0 51 23 408

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 30 18 10 6 0 2 66 16 286
2017 Female gender 38 35 17 5 3 1 1 75 8 408

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 33 22 13 7 0 1 57 21 286
2017 Female gender 29 34 21 11 4 0 1 63 16 408

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 34 19 9 5 1 2 67 14 287
2017 Female gender 37 32 18 7 4 0 1 70 11 408

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 33 21 5 3 1 1 71 7 286
2017 Female gender 40 34 15 6 3 1 2 76 9 407

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 24 16 4 2 0 2 77 6 287
2017 Female gender 58 20 10 5 3 0 4 82 8 404

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 79 9 4 4 2 0 2 91 6 286
2017 Female gender 77 8 3 3 1 1 6 92 4 408

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 24 11 1 1 0 3 86 2 287
2017 Female gender 68 20 5 3 0 0 3 91 4 407

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 65 17 8 4 4 0 1 84 8 286
2017 Female gender 71 13 5 6 2 0 3 86 8 409

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 56 12 7 2 1 1 22 88 3 287
2017 Female gender 59 9 3 1 0 0 27 94 2 409

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 69 16 7 1 1 0 7 91 1 284
2017 Female gender 72 14 6 2 0 0 6 92 3 408

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 70 11 9 3 2 2 4 86 5 287
2017 Female gender 73 11 6 4 2 0 5 88 6 409

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 23 9 4 1 1 3 86 5 286
2017 Female gender 56 26 11 4 1 0 3 84 5 407

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 13 30 33 16 7 0 0 44 24 287
2017 Female gender 11 31 38 13 5 0 1 43 18 407

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 19 36 25 12 0 1 37 26 286
2017 Female gender 5 24 42 21 8 0 0 29 30 408

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 43 16 6 4 3 0 73 10 285
2017 Female gender 35 45 10 4 3 3 0 82 8 409

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 40 17 15 6 1 1 62 21 287
2017 Female gender 29 37 15 13 5 2 0 67 18 407
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 12 88 285
2017 Female gender 14 86 407
2014 Male gender 11 89 267
2014 Female gender 10 90 353

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 80 20 34
2017 Female gender 91 9 57
2014 Male gender 80 20 28
2014 Female gender 79 21 37

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 51 35 7 8 0 0 0 85 8 27
2017 Female gender 63 29 4 2 2 0 0 93 4 51
2014 Male gender 73 27 0 0 0 0 0 100 0 22
2014 Female gender 76 13 0 10 0 0 0 90 10 29
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 21 22 10 9 4 2 33 67 287
2017 Female gender 34 25 20 7 8 4 1 36 64 408

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 28 178
2017 Female gender 22 243

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 31 178
2017 Female gender 39 243

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 24 178
2017 Female gender 15 243

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Male gender 52 178
2017 Female gender 42 243

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Male gender 4 178
2017 Female gender 6 243

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Male gender 40 178
2017 Female gender 39 243

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Male gender 9 50 17 10 4 9 175
2017 Female gender 3 54 22 8 2 10 239

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 22 19 17 13 2 8 46 33 178
2017 Female gender 22 27 11 16 12 2 12 55 31 245

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 9 16 22 38 2 7 17 65 177
2017 Female gender 3 16 12 26 32 2 9 22 65 245
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