2017 Public Service Employee Survey Results for Privy Council Office by Question 110. In what official language(s) do you provide services to the public?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 44 56 0 0 0 0 0 100 0 18
2017 Language of service - Both English and French 47 37 6 9 1 0 0 84 10 98
2014 Language of service - English only 58 33 0 10 0 0 0 90 10 11
2014 Language of service - Both English and French 43 42 5 10 1 0 0 84 11 96
2011 Language of service - Both English and French 54 36 5 3 1 0 0 90 4 109
2008 Language of service - Both English and French 46 42 1 9 1 0 0 88 10 67

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 89 5 0 6 0 0 0 94 6 18
2017 Language of service - Both English and French 68 23 4 3 1 0 0 92 4 98
2014 Language of service - English only 85 15 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 65 26 6 3 0 0 0 91 3 96
2011 Language of service - Both English and French 69 22 3 5 2 0 0 91 6 109
2008 Language of service - Both English and French 63 30 3 1 1 1 0 94 3 67

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 78 0 11 5 6 0 0 78 11 18
2017 Language of service - Both English and French 70 18 6 6 1 0 0 88 7 97
2014 Language of service - English only 82 8 10 0 0 0 0 90 0 11
2014 Language of service - Both English and French 66 23 5 5 1 0 0 89 6 96
2011 Language of service - Both English and French 57 28 4 9 2 0 0 85 11 109
2008 Language of service - Both English and French 45 27 12 15 1 0 0 72 16 67

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 33 48 0 10 5 0 5 84 16 18
2017 Language of service - Both English and French 55 32 5 5 2 0 1 88 7 98
2014 Language of service - English only 74 8 8 0 10 0 0 82 10 11
2014 Language of service - Both English and French 60 30 1 3 5 1 0 91 8 95
2011 Language of service - Both English and French 55 28 7 11 0 0 0 83 11 108

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 25 40 4 31 0 0 0 64 31 18
2017 Language of service - Both English and French 41 30 13 8 6 0 2 72 14 98
2014 Language of service - English only 37 63 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 40 35 8 10 7 0 0 75 17 96
2011 Language of service - Both English and French 37 42 13 6 2 0 1 79 8 108
2008 Language of service - Both English and French 39 36 16 6 3 0 0 75 9 67

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 29 50 15 5 0 0 0 79 5 18
2017 Language of service - Both English and French 49 33 9 7 2 0 0 82 9 98
2014 Language of service - English only 45 37 8 10 0 0 0 82 10 11
2014 Language of service - Both English and French 48 30 12 8 1 1 0 79 9 96
2011 Language of service - Both English and French 52 29 9 8 2 1 0 81 9 109
2008 Language of service - Both English and French 40 46 7 6 0 0 0 87 6 67

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 39 44 5 11 0 0 0 83 11 18
2017 Language of service - Both English and French 54 36 4 5 2 0 0 89 7 98
2014 Language of service - English only 30 61 0 10 0 0 0 90 10 11
2014 Language of service - Both English and French 63 21 10 6 1 0 0 84 6 96
2011 Language of service - Both English and French 52 28 9 6 5 0 0 80 11 108
2008 Language of service - Both English and French 48 37 7 4 3 0 0 85 7 67

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 48 47 0 5 0 0 0 95 5 18
2017 Language of service - Both English and French 52 32 11 3 2 0 0 84 5 98
2014 Language of service - English only 48 43 10 0 0 0 0 90 0 11
2014 Language of service - Both English and French 52 39 3 5 1 0 0 91 6 96

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 74 22 0 0 5 0 0 95 5 18
2017 Language of service - Both English and French 53 24 11 9 3 0 0 77 12 98
2014 Language of service - English only 37 63 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 45 34 12 6 2 2 0 80 8 96
2011 Language of service - Both English and French 34 33 15 10 5 1 2 69 15 109

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 47 0 11 15 0 13 14 65 20 18
2017 Language of service - Both English and French 53 18 4 5 8 0 12 81 15 98
2014 Language of service - English only 38 15 0 10 7 10 20 76 24 11
2014 Language of service - Both English and French 48 25 7 3 4 3 10 83 8 95
2011 Language of service - Both English and French 51 20 10 7 2 2 8 79 10 107
2008 Language of service - Both English and French 40 28 8 3 9 2 11 77 14 65

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 41 44 11 5 0 0 0 85 5 18
2017 Language of service - Both English and French 47 41 6 3 3 0 0 88 6 98
2014 Language of service - English only 47 45 0 8 0 0 0 92 8 11
2014 Language of service - Both English and French 48 32 12 5 2 1 0 81 7 96
2011 Language of service - Both English and French 49 35 9 5 2 1 0 84 7 107
2008 Language of service - Both English and French 43 40 10 3 3 0 0 84 6 67

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 65 5 0 20 10 0 0 70 30 18
2017 Language of service - Both English and French 44 33 15 5 3 0 1 77 8 98
2014 Language of service - English only 25 65 10 0 0 0 0 90 0 11
2014 Language of service - Both English and French 38 30 17 6 7 1 0 69 13 96
2011 Language of service - Both English and French 25 42 11 18 4 0 1 67 22 109

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 58 27 0 16 0 0 0 84 16 18
2017 Language of service - Both English and French 48 33 10 5 4 0 0 81 9 98

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 74 15 11 0 0 0 0 89 0 18
2017 Language of service - Both English and French 64 28 6 0 1 1 0 93 1 98
2014 Language of service - English only 55 37 0 8 0 0 0 92 8 11
2014 Language of service - Both English and French 57 30 7 2 3 1 0 88 5 96
2011 Language of service - Both English and French 47 39 8 2 3 0 0 87 5 109
2008 Language of service - Both English and French 64 22 7 3 3 0 0 87 6 67

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 64 5 5 22 5 0 0 68 27 18
2017 Language of service - Both English and French 56 30 7 3 4 0 0 86 7 98

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 46 44 4 5 0 0 0 91 5 18
2017 Language of service - Both English and French 69 25 3 2 1 0 0 94 3 98
2014 Language of service - English only 75 15 10 0 0 0 0 90 0 11
2014 Language of service - Both English and French 70 21 7 2 0 0 0 91 2 96
2011 Language of service - Both English and French 71 19 7 3 0 0 0 90 3 109

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 31 53 5 5 5 0 0 84 10 18
2017 Language of service - Both English and French 50 34 6 5 4 0 1 85 9 98
2014 Language of service - English only 56 44 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 36 45 11 3 4 1 0 82 7 96
2011 Language of service - Both English and French 35 38 13 9 5 0 0 73 14 109

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 42 22 21 5 9 0 0 64 15 18
2017 Language of service - Both English and French 58 27 7 5 3 0 0 85 8 98
2014 Language of service - English only 35 55 0 10 0 0 0 90 10 11
2014 Language of service - Both English and French 46 32 16 4 2 0 0 78 6 96

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 56 29 10 5 0 0 0 84 5 18
2017 Language of service - Both English and French 56 33 7 1 3 0 0 89 4 98
2014 Language of service - English only 47 53 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 44 41 11 3 1 0 0 85 4 96
2011 Language of service - Both English and French 46 35 14 4 2 0 0 81 6 108

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 48 35 17 0 0 0 0 83 0 18
2017 Language of service - Both English and French 55 34 4 3 4 0 0 89 7 97
2014 Language of service - English only 55 27 10 0 8 0 0 82 8 11
2014 Language of service - Both English and French 52 31 9 4 1 2 0 86 5 95
2011 Language of service - Both English and French 50 36 7 3 2 1 0 87 6 109
2008 Language of service - Both English and French 46 45 6 3 0 0 0 91 3 67

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 41 40 15 0 0 0 5 85 0 18
2017 Language of service - Both English and French 35 30 18 8 8 0 1 66 16 98
2014 Language of service - English only 43 47 10 0 0 0 0 90 0 11
2014 Language of service - Both English and French 38 33 14 8 4 1 2 73 12 96
2011 Language of service - Both English and French 38 34 16 7 2 0 3 74 9 108
2008 Language of service - Both English and French 33 24 27 6 6 0 3 59 13 66

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 0 6 31 26 28 0 9 60 7 18
2017 Language of service - Both English and French 17 10 36 21 10 0 6 33 29 98
2014 Language of service - English only 0 26 20 27 17 0 10 49 29 11
2014 Language of service - Both English and French 8 25 32 21 8 3 2 31 35 96
2011 Language of service - Both English and French 11 27 35 19 5 1 2 24 40 107
2008 Language of service - Both English and French 15 37 21 21 6 0 0 27 52 67

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 0 6 16 25 38 0 14 74 7 18
2017 Language of service - Both English and French 8 5 22 24 28 4 9 60 15 98
2014 Language of service - English only 0 10 28 35 17 0 10 58 11 11
2014 Language of service - Both English and French 2 16 30 27 19 4 2 49 19 95
2011 Language of service - Both English and French 5 17 30 31 13 1 3 46 23 108
2008 Language of service - Both English and French 8 23 39 11 18 0 2 29 31 66

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 6 6 10 28 26 5 20 71 16 18
2017 Language of service - Both English and French 11 11 26 23 16 5 8 45 25 96
2014 Language of service - English only 10 30 35 0 25 0 0 25 40 11
2014 Language of service - Both English and French 8 20 30 19 20 2 2 40 29 96
2011 Language of service - Both English and French 8 19 35 23 13 1 1 37 27 106
2008 Language of service - Both English and French 15 27 22 15 15 1 4 32 44 67

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 6 0 28 30 22 0 15 60 7 17
2017 Language of service - Both English and French 12 18 31 20 13 1 5 34 33 97
2014 Language of service - English only 0 48 20 15 17 0 0 32 48 11
2014 Language of service - Both English and French 4 18 39 20 16 1 2 37 23 96
2011 Language of service - Both English and French 8 22 38 19 13 0 0 31 30 107
2008 Language of service - Both English and French 15 22 33 18 9 0 3 28 38 67

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 6 0 30 21 34 0 9 61 6 18
2017 Language of service - Both English and French 12 13 28 20 16 2 9 40 28 98
2014 Language of service - English only 0 46 27 10 7 0 10 19 51 11
2014 Language of service - Both English and French 8 30 25 16 16 2 2 34 40 96
2011 Language of service - Both English and French 12 26 32 17 11 1 2 28 39 107
2008 Language of service - Both English and French 16 25 18 19 19 0 1 39 42 67

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 6 5 16 15 38 10 9 66 14 18
2017 Language of service - Both English and French 12 14 20 15 24 8 7 46 31 98
2014 Language of service - English only 20 28 10 25 17 0 0 42 48 11
2014 Language of service - Both English and French 2 19 28 19 24 5 4 47 23 96
2011 Language of service - Both English and French 18 19 24 23 13 1 4 37 38 106
2008 Language of service - Both English and French 21 22 25 13 10 3 4 26 47 67

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 6 4 10 15 34 22 9 70 15 18
2017 Language of service - Both English and French 7 13 23 23 22 3 8 51 23 98
2014 Language of service - English only 0 38 38 0 24 0 0 24 38 11
2014 Language of service - Both English and French 5 19 30 22 15 6 4 41 26 96
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 83 0 11 5 0 0 0 83 5 18
2017 Language of service - Both English and French 77 14 3 4 0 0 1 92 4 98
2014 Language of service - English only 83 17 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 72 20 4 3 0 0 1 92 3 95
2011 Language of service - Both English and French 64 21 9 4 1 1 0 86 5 109
2008 Language of service - Both English and French 56 27 6 8 2 0 2 85 9 66

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 38 23 5 5 0 10 19 86 8 18
2017 Language of service - Both English and French 47 23 6 7 5 6 7 80 13 98
2014 Language of service - English only 55 25 0 0 10 10 0 89 11 11
2014 Language of service - Both English and French 28 36 16 8 4 8 0 70 13 96

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 53 15 11 16 5 0 0 68 21 18
2017 Language of service - Both English and French 64 21 5 5 3 1 1 87 8 98
2014 Language of service - English only 72 28 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 46 32 10 7 5 0 0 78 12 96

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 48 37 5 0 0 11 0 95 0 18
2017 Language of service - Both English and French 49 25 13 6 2 3 1 78 8 98
2014 Language of service - English only 44 36 10 0 0 10 0 89 0 11
2014 Language of service - Both English and French 36 41 11 8 2 2 0 79 10 96
2011 Language of service - Both English and French 35 41 12 3 7 2 0 78 10 109
2008 Language of service - Both English and French 36 39 13 7 4 0 0 75 12 67

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 21 17 16 0 5 42 0 65 8 18
2017 Language of service - Both English and French 45 23 13 7 4 5 3 74 12 98
2014 Language of service - English only 44 18 10 0 10 18 0 76 12 11
2014 Language of service - Both English and French 31 30 20 7 5 8 0 66 13 96
2011 Language of service - Both English and French 32 31 13 11 9 3 0 65 22 109
2008 Language of service - Both English and French 42 22 9 13 9 4 0 67 23 67

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 10 30 16 5 0 38 0 65 9 18
2017 Language of service - Both English and French 25 27 9 11 2 21 5 70 17 98
2014 Language of service - English only 25 17 10 0 10 38 0 68 16 11
2014 Language of service - Both English and French 21 29 17 11 5 14 3 60 19 96

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 74 15 0 11 0 0 0 89 11 18
2017 Language of service - Both English and French 65 22 8 3 1 0 1 88 4 98
2014 Language of service - English only 72 18 0 0 10 0 0 90 10 11
2014 Language of service - Both English and French 40 45 8 5 2 0 0 85 7 96
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 75 10 5 10 0 0 0 85 10 18
2017 Language of service - Both English and French 60 26 7 4 2 1 0 87 6 98
2014 Language of service - English only 72 18 10 0 0 0 0 90 0 11
2014 Language of service - Both English and French 42 45 8 3 1 1 0 88 4 96
2011 Language of service - Both English and French 42 31 14 10 3 0 0 73 14 109
2008 Language of service - Both English and French 39 37 7 7 7 0 1 77 15 67

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 80 5 9 5 0 0 0 85 5 18
2017 Language of service - Both English and French 58 28 7 1 4 2 1 88 5 98
2014 Language of service - English only 72 28 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 51 27 8 5 4 4 1 82 9 96
2011 Language of service - Both English and French 42 31 11 12 3 2 0 74 15 109
2008 Language of service - Both English and French 49 31 3 7 4 4 0 84 13 67

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 66 19 5 10 0 0 0 85 10 18
2017 Language of service - Both English and French 55 34 6 4 1 0 0 89 5 97
2014 Language of service - English only 62 28 10 0 0 0 0 90 0 11
2014 Language of service - Both English and French 52 31 8 5 3 0 1 84 8 96
2011 Language of service - Both English and French 39 34 10 15 3 0 0 73 17 109
2008 Language of service - Both English and French 51 28 6 4 9 1 0 80 14 67

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 89 5 0 5 0 0 0 95 5 18
2017 Language of service - Both English and French 84 13 2 0 1 0 0 97 1 98
2014 Language of service - English only 100 0 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 80 18 2 0 1 0 0 97 1 96
2011 Language of service - Both English and French 71 19 5 3 1 0 1 91 4 109
2008 Language of service - Both English and French 78 15 3 3 1 0 0 93 4 67

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 70 10 0 11 5 0 5 84 16 18
2017 Language of service - Both English and French 60 17 6 4 4 3 6 85 9 98
2014 Language of service - English only 63 7 20 0 0 0 10 78 0 11
2014 Language of service - Both English and French 51 28 5 6 3 1 6 84 10 96
2011 Language of service - Both English and French 34 32 10 7 9 0 7 72 17 107

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 75 9 5 10 0 0 0 84 10 18
2017 Language of service - Both English and French 71 21 3 1 2 2 0 94 3 98

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 68 10 16 5 0 0 0 78 5 18
2017 Language of service - Both English and French 67 24 5 1 3 0 0 91 4 98

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 59 30 5 5 0 0 0 89 5 18
2017 Language of service - Both English and French 67 18 7 5 3 0 0 85 8 98
2014 Language of service - English only 89 11 0 0 0 0 0 100 0 10
2014 Language of service - Both English and French 59 28 8 3 3 0 0 86 6 96
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - Both English and French 54 23 8 4 0 3 8 86 5 26
2014 Language of service - Both English and French 55 27 11 0 0 7 0 88 0 16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 58 27 10 0 0 5 0 89 0 18
2017 Language of service - Both English and French 51 28 7 6 1 6 0 85 7 97
2014 Language of service - English only 54 18 0 0 10 18 0 88 12 11
2014 Language of service - Both English and French 36 39 9 2 6 6 1 81 9 96
2011 Language of service - Both English and French 26 35 20 8 8 3 0 63 17 109

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 59 26 5 0 5 5 0 89 6 18
2017 Language of service - Both English and French 46 35 10 6 0 3 0 83 6 96
2014 Language of service - English only 54 28 0 8 10 0 0 82 18 11
2014 Language of service - Both English and French 34 38 13 5 5 4 0 76 11 96
2011 Language of service - Both English and French 23 35 18 9 11 2 1 60 21 108
2008 Language of service - Both English and French 24 39 18 12 6 1 0 64 18 67

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 49 32 5 5 0 5 5 89 5 18
2017 Language of service - Both English and French 40 40 12 5 0 3 0 82 5 97
2014 Language of service - English only 44 18 10 10 0 18 0 76 12 11
2014 Language of service - Both English and French 28 38 14 7 3 10 0 73 11 96
2011 Language of service - Both English and French 23 35 24 7 8 2 1 59 16 109
2008 Language of service - Both English and French 17 35 24 14 6 5 0 54 21 66

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 54 11 5 10 5 15 0 76 18 18
2017 Language of service - Both English and French 41 42 6 5 1 5 0 87 6 98
2014 Language of service - English only 44 38 10 8 0 0 0 82 8 11
2014 Language of service - Both English and French 33 29 19 7 6 5 1 66 14 96
2011 Language of service - Both English and French 20 37 18 15 5 4 0 60 21 109
2008 Language of service - Both English and French 18 30 20 9 15 8 0 52 26 66

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 44 34 11 5 0 5 0 83 6 18
2017 Language of service - Both English and French 44 34 12 7 1 2 0 80 8 97
2014 Language of service - English only 54 18 10 10 0 8 0 79 11 11
2014 Language of service - Both English and French 30 35 20 8 4 2 0 67 12 96
2011 Language of service - Both English and French 18 38 17 15 8 2 2 58 24 108
2008 Language of service - Both English and French 20 45 14 2 17 3 0 67 19 66
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 39 41 15 0 0 5 0 84 0 18
2017 Language of service - Both English and French 50 37 8 2 0 3 0 90 2 98
2014 Language of service - English only 25 75 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 45 33 13 4 2 3 0 81 6 96
2011 Language of service - Both English and French 35 33 20 6 3 0 2 70 10 109

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 52 32 16 0 0 0 0 84 0 18
2017 Language of service - Both English and French 57 28 10 0 0 4 1 89 0 98
2014 Language of service - English only 70 20 0 0 0 10 0 100 0 11
2014 Language of service - Both English and French 44 37 10 0 0 6 3 89 0 96
2011 Language of service - Both English and French 38 37 18 4 1 2 0 76 5 109

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 43 17 4 11 5 15 5 74 20 18
2017 Language of service - Both English and French 49 29 12 4 2 4 0 81 6 98
2014 Language of service - English only 42 30 0 8 10 10 0 80 20 11
2014 Language of service - Both English and French 42 29 12 7 5 2 3 75 13 96
2011 Language of service - Both English and French 36 33 13 10 3 3 3 73 13 108
2008 Language of service - Both English and French 24 40 15 9 10 1 0 65 20 67

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 9 25 16 26 0 23 0 45 34 18
2017 Language of service - Both English and French 35 28 20 6 2 9 0 69 9 96
2014 Language of service - English only 25 39 0 0 25 10 0 72 28 11
2014 Language of service - Both English and French 32 28 20 7 3 8 2 66 11 95
2011 Language of service - Both English and French 26 27 29 6 3 7 2 58 11 109

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 33 11 5 6 0 29 15 79 11 18
2017 Language of service - Both English and French 37 24 17 5 4 12 1 70 10 98
2014 Language of service - English only 43 0 10 0 10 28 10 68 16 11
2014 Language of service - Both English and French 19 24 19 15 6 7 10 52 26 96
2011 Language of service - Both English and French 21 19 20 11 18 7 3 45 33 108

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 82 6 6 0 6 0 0 88 6 17
2017 Language of service - Both English and French 68 21 4 3 0 3 1 92 3 98
2014 Language of service - English only 93 7 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 60 28 4 2 2 1 3 91 4 96

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 74 5 11 0 0 5 5 88 0 18
2017 Language of service - Both English and French 69 22 2 0 1 6 0 97 1 98
2014 Language of service - English only 100 0 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 71 19 6 0 1 1 2 93 1 96
2011 Language of service - Both English and French 63 26 8 1 1 2 0 90 2 106
2008 Language of service - Both English and French 66 25 6 1 0 1 0 92 2 67

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 15 39 11 16 5 15 0 63 24 18
2017 Language of service - Both English and French 45 25 12 7 5 6 0 74 13 98
2014 Language of service - English only 37 28 18 0 10 7 0 70 11 11
2014 Language of service - Both English and French 34 35 17 3 6 6 0 73 9 96
2011 Language of service - Both English and French 30 34 14 6 13 2 1 66 20 107
2008 Language of service - Both English and French 25 48 12 10 3 1 0 74 14 67

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 22 11 5 19 10 28 5 48 43 18
2017 Language of service - Both English and French 33 23 13 13 8 4 5 62 23 97
2014 Language of service - English only 27 10 17 18 28 0 0 37 46 11
2014 Language of service - Both English and French 20 23 19 11 17 4 5 48 32 96
2011 Language of service - Both English and French 15 25 13 18 27 3 0 41 46 108
2008 Language of service - Both English and French 18 30 15 16 18 0 3 49 35 67

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 36 38 11 15 0 0 0 74 15 18
2017 Language of service - Both English and French 38 37 13 5 3 4 0 78 8 97

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 59 15 10 11 5 0 0 74 16 18
2017 Language of service - Both English and French 56 25 7 2 4 4 1 86 6 97
2014 Language of service - English only 64 36 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 46 36 10 1 1 5 1 88 2 96

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 64 31 0 5 0 0 0 95 5 18
2017 Language of service - Both English and French 66 23 5 2 1 3 0 92 3 98
2014 Language of service - English only 82 18 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 49 37 9 3 1 2 0 87 4 96
2011 Language of service - Both English and French 42 29 21 5 1 1 1 72 6 108

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 64 26 0 10 0 0 0 90 10 18
2017 Language of service - Both English and French 62 29 5 2 2 0 0 91 4 98
2014 Language of service - English only 90 10 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 58 29 9 1 2 1 0 87 3 96
2011 Language of service - Both English and French 47 34 13 5 1 0 0 80 6 108
2008 Language of service - Both English and French 36 42 10 7 4 0 0 78 12 67

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 49 26 15 5 0 5 0 79 6 18
2017 Language of service - Both English and French 64 20 8 5 2 1 0 85 7 97
2014 Language of service - English only 64 36 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 47 37 8 3 5 0 0 84 8 96
2011 Language of service - Both English and French 41 32 15 8 3 2 0 74 11 108

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 46 32 16 6 0 0 0 78 6 17
2017 Language of service - Both English and French 62 24 8 4 2 0 0 86 6 97
2014 Language of service - English only 72 28 0 0 0 0 0 100 0 11
2014 Language of service - Both English and French 45 36 9 5 5 0 0 81 10 95
2011 Language of service - Both English and French 43 33 13 6 3 2 0 78 9 109
2008 Language of service - Both English and French 43 36 19 1 0 0 0 79 1 67

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 49 12 15 9 5 10 0 67 16 18
2017 Language of service - Both English and French 53 25 7 8 6 0 1 79 14 97
2014 Language of service - English only 72 18 10 0 0 0 0 90 0 11
2014 Language of service - Both English and French 48 22 17 6 6 1 0 71 12 96
2011 Language of service - Both English and French 36 23 17 13 6 5 0 62 21 108
2008 Language of service - Both English and French 35 27 15 5 9 6 3 68 15 66
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language of service - English only 37 31 31 18
2017 Language of service - Both English and French 34 29 37 98
2014 Language of service - English only 27 38 35 11
2014 Language of service - Both English and French 29 37 34 96
2011 Language of service - Both English and French 31 41 28 109

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language of service - Both English and French 11 42 29 0 12 6 34
2014 Language of service - Both English and French 43 18 26 3 9999 10 29
2011 Language of service - Both English and French 19 18 48 12 9999 3 35
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language of service - Both English and French 11 89 98
2014 Language of service - Both English and French 15 85 96

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 82 11
2014 Language of service - Both English and French 80 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 0 11
2014 Language of service - Both English and French 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 46 11
2014 Language of service - Both English and French 36 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 56 11
2014 Language of service - Both English and French 32 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 46 11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 46 11
2014 Language of service - Both English and French 61 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 72 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 0 11
2014 Language of service - Both English and French 0 15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 44 11
2014 Language of service - Both English and French 56 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 63 11
2014 Language of service - Both English and French 36 15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 43 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 48 11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 0 10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 0 10
2014 Language of service - Both English and French 0 14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 50 10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 50 10
2014 Language of service - Both English and French 38 14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language of service - Both English and French 62 38 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 21 0 22 0 0 53 4 48 0 18
2017 Language of service - Both English and French 27 21 8 3 4 28 9 76 11 97
2014 Language of service - English only 43 10 0 0 10 38 0 84 16 11
2014 Language of service - Both English and French 27 23 18 3 3 20 6 68 8 96

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 53 10 11 10 0 15 0 75 12 18
2017 Language of service - Both English and French 46 32 9 1 3 9 0 86 4 98
2014 Language of service - English only 52 28 0 0 10 10 0 89 11 11
2014 Language of service - Both English and French 37 29 14 2 3 10 4 78 6 96
2011 Language of service - Both English and French 29 35 22 5 3 7 0 68 8 109
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 15 37 5 5 11 23 5 71 22 18
2017 Language of service - Both English and French 28 41 9 3 5 7 8 80 10 98
2014 Language of service - English only 34 36 20 0 10 0 0 70 10 11
2014 Language of service - Both English and French 25 48 15 3 3 2 4 78 6 96
2011 Language of service - Both English and French 24 56 15 2 0 1 3 83 2 108
2008 Language of service - Both English and French 18 34 21 13 4 0 9 57 20 67

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 9 17 16 0 0 49 9 62 0 18
2017 Language of service - Both English and French 13 19 14 6 1 33 13 60 13 96
2014 Language of service - English only 7 7 30 8 18 20 10 21 37 11
2014 Language of service - Both English and French 11 14 31 5 4 23 11 39 14 96
2011 Language of service - Both English and French 7 23 29 11 3 20 7 41 19 109

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 54 16 0 0 0 30 0 100 0 18
2017 Language of service - Both English and French 48 26 7 1 1 12 6 89 2 98
2014 Language of service - English only 44 26 10 0 0 20 0 88 0 11
2014 Language of service - Both English and French 41 38 10 0 1 5 5 88 1 96
2011 Language of service - Both English and French 40 31 13 4 0 9 3 81 4 109
2008 Language of service - Both English and French 31 33 10 6 0 10 9 80 7 67

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 54 16 0 0 0 30 0 100 0 18
2017 Language of service - Both English and French 44 29 6 2 2 12 6 88 5 97
2014 Language of service - English only 34 20 10 8 0 28 0 75 11 11
2014 Language of service - Both English and French 37 32 15 2 1 8 5 79 3 96
2011 Language of service - Both English and French 32 36 17 6 0 6 3 75 6 108
2008 Language of service - Both English and French 28 31 13 12 4 1 9 67 18 67
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language of service - Both English and French 6 94 97
2014 Language of service - English only 0 100 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 39 6 11 0 0 40 4 81 0 18
2017 Language of service - Both English and French 24 17 12 0 1 35 11 76 2 97
2014 Language of service - English only 15 18 10 0 0 38 20 77 0 11
2014 Language of service - Both English and French 27 22 15 0 1 24 11 75 1 96

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 53 6 17 0 5 15 4 73 6 18
2017 Language of service - Both English and French 53 27 9 0 1 11 0 89 1 95
2014 Language of service - English only 52 10 18 0 0 20 0 77 0 11
2014 Language of service - Both English and French 36 30 11 2 0 15 5 84 3 96
2011 Language of service - Both English and French 36 34 16 5 1 7 1 77 6 108
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 25 33 20 5 12 0 5 61 18 18
2017 Language of service - Both English and French 23 27 19 13 11 1 6 54 25 98

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 33 40 22 5 0 0 0 73 5 18
2017 Language of service - Both English and French 18 26 27 13 15 0 1 44 28 98

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 38 40 11 6 0 0 5 82 6 18
2017 Language of service - Both English and French 24 26 22 11 16 0 1 50 27 98

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 49 20 21 6 0 5 0 72 6 18
2017 Language of service - Both English and French 30 22 18 14 14 0 2 53 29 97

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 59 26 5 0 0 0 10 94 0 18
2017 Language of service - Both English and French 30 30 18 6 9 1 5 65 16 97

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 39 45 16 0 0 0 0 84 0 18
2017 Language of service - Both English and French 27 27 24 11 9 1 1 55 20 98

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 58 37 5 0 0 0 0 95 0 18
2017 Language of service - Both English and French 44 27 17 4 7 0 1 72 11 98

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 58 26 11 0 0 0 5 88 0 18
2017 Language of service - Both English and French 37 27 20 5 9 0 1 65 14 97

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 69 16 10 0 0 0 5 89 0 18
2017 Language of service - Both English and French 47 25 13 4 7 1 3 75 12 98

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 42 54 0 0 0 5 0 100 0 18
2017 Language of service - Both English and French 37 32 17 6 6 1 1 70 12 98

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 68 20 5 6 0 0 0 89 6 17
2017 Language of service - Both English and French 61 17 10 5 2 0 6 83 7 97

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 84 0 0 5 0 0 11 94 6 18
2017 Language of service - Both English and French 73 10 3 1 3 1 9 92 4 98

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 58 25 5 5 0 0 6 89 6 18
2017 Language of service - Both English and French 62 21 7 3 3 0 4 86 6 97

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 75 9 5 5 0 0 6 89 6 18
2017 Language of service - Both English and French 75 10 6 3 3 0 3 88 6 98

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 56 14 0 0 0 0 30 100 0 18
2017 Language of service - Both English and French 57 11 8 1 2 0 22 86 4 98

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 64 22 5 0 0 0 9 95 0 18
2017 Language of service - Both English and French 69 11 8 1 2 0 8 87 3 96

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 37 19 18 5 10 0 11 63 17 18
2017 Language of service - Both English and French 72 8 6 3 1 0 10 89 4 98

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 26 35 22 13 0 0 5 63 13 18
2017 Language of service - Both English and French 64 20 8 2 0 0 5 89 2 97

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 24 39 37 0 0 0 0 63 0 18
2017 Language of service - Both English and French 13 35 26 15 9 0 1 49 24 98

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 0 20 32 38 9 0 0 48 20 18
2017 Language of service - Both English and French 11 10 37 31 9 0 2 40 22 97

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 24 35 11 9 11 10 0 65 23 18
2017 Language of service - Both English and French 38 39 15 3 5 0 1 77 8 98

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 39 35 10 11 0 5 0 78 11 17
2017 Language of service - Both English and French 40 28 11 15 5 0 1 69 20 98
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language of service - Both English and French 19 81 97
2014 Language of service - Both English and French 11 89 96

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language of service - Both English and French 80 20 19
2014 Language of service - Both English and French 81 19 10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - Both English and French 67 27 0 6 0 0 0 94 6 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - English only 39 34 15 6 0 5 0 41 59 18
2017 Language of service - Both English and French 32 20 26 12 7 2 1 33 67 98

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 23 64

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 31 64

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 14 64

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 62 64

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 3 64

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language of service - Both English and French 37 64

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language of service - Both English and French 7 62 13 3 2 14 63

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - Both English and French 27 25 11 14 11 2 11 59 29 64

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language of service - Both English and French 5 10 14 31 26 4 9 17 66 64
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