2017 Public Service Employee Survey Results for Privy Council Office by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 47 4 10 3 0 0 83 13 588
2017 Language requirement of position - Unilingual English 35 51 3 8 2 0 0 86 11 74
2017 Language requirement of position - Either English or French 62 31 3 2 2 0 0 93 4 46
2014 Language requirement of position - Bilingual 37 44 6 11 2 0 0 81 13 546
2014 Language requirement of position - Unilingual English 25 58 3 9 5 0 0 83 14 36
2014 Language requirement of position - Either English or French 39 50 0 11 0 0 0 89 11 43
2011 Language requirement of position - Bilingual 49 41 5 5 1 0 0 89 6 604
2011 Language requirement of position - Unilingual English 32 53 2 10 4 0 0 85 14 52
2011 Language requirement of position - Either English or French 50 32 0 18 0 0 0 82 18 34
2008 Language requirement of position - Bilingual 47 41 3 7 2 0 0 88 9 414
2008 Language requirement of position - Unilingual English 35 46 0 14 5 0 0 81 19 37
2008 Language requirement of position - Either English or French 48 30 7 7 7 0 0 78 15 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 69 22 4 3 1 1 1 92 4 585
2017 Language requirement of position - Unilingual English 71 21 1 1 4 0 1 93 5 74
2017 Language requirement of position - Either English or French 82 15 0 2 1 0 0 97 3 46
2014 Language requirement of position - Bilingual 68 24 4 3 1 1 0 92 4 546
2014 Language requirement of position - Unilingual English 71 21 0 7 0 0 0 93 7 36
2014 Language requirement of position - Either English or French 81 15 0 2 2 0 0 96 4 43
2011 Language requirement of position - Bilingual 75 17 4 3 1 0 0 92 4 602
2011 Language requirement of position - Unilingual English 63 29 4 2 0 0 2 94 2 52
2011 Language requirement of position - Either English or French 74 20 3 0 3 0 0 95 3 34
2008 Language requirement of position - Bilingual 70 21 5 3 1 0 0 91 4 414
2008 Language requirement of position - Unilingual English 73 22 3 0 0 0 3 97 0 37
2008 Language requirement of position - Either English or French 74 19 4 0 4 0 0 93 4 27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 19 7 8 2 0 0 84 10 586
2017 Language requirement of position - Unilingual English 80 10 3 3 4 0 0 90 7 74
2017 Language requirement of position - Either English or French 85 8 2 5 0 0 0 94 5 46
2014 Language requirement of position - Bilingual 61 24 4 7 3 0 0 85 10 546
2014 Language requirement of position - Unilingual English 62 20 5 3 10 0 0 82 13 36
2014 Language requirement of position - Either English or French 75 21 3 2 0 0 0 95 2 43
2011 Language requirement of position - Bilingual 63 22 4 8 3 0 0 85 12 604
2011 Language requirement of position - Unilingual English 64 24 2 5 0 0 4 92 6 52
2011 Language requirement of position - Either English or French 78 20 0 3 0 0 0 97 3 34
2008 Language requirement of position - Bilingual 60 20 6 11 3 0 0 80 14 413
2008 Language requirement of position - Unilingual English 68 16 3 8 3 0 3 86 11 37
2008 Language requirement of position - Either English or French 70 19 4 7 0 0 0 89 7 27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 38 6 10 6 0 0 77 16 587
2017 Language requirement of position - Unilingual English 31 37 2 11 18 0 1 69 29 74
2017 Language requirement of position - Either English or French 36 48 7 7 3 0 0 83 10 46
2014 Language requirement of position - Bilingual 56 32 4 6 2 0 0 88 8 544
2014 Language requirement of position - Unilingual English 39 45 14 3 0 0 0 83 3 36
2014 Language requirement of position - Either English or French 55 23 9 8 4 0 0 79 12 43
2011 Language requirement of position - Bilingual 58 29 4 7 2 0 0 87 9 601
2011 Language requirement of position - Unilingual English 42 28 5 18 7 0 0 69 25 52
2011 Language requirement of position - Either English or French 53 26 14 0 6 0 0 80 6 34

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 36 15 11 4 0 1 70 15 588
2017 Language requirement of position - Unilingual English 30 33 15 15 7 0 0 63 22 74
2017 Language requirement of position - Either English or French 38 41 7 8 2 2 2 82 11 46
2014 Language requirement of position - Bilingual 35 43 10 9 3 0 1 78 12 546
2014 Language requirement of position - Unilingual English 22 36 18 11 13 0 0 58 24 36
2014 Language requirement of position - Either English or French 31 34 16 14 4 0 0 65 19 43
2011 Language requirement of position - Bilingual 32 41 13 9 2 1 2 75 11 603
2011 Language requirement of position - Unilingual English 21 53 10 4 12 0 0 74 16 51
2011 Language requirement of position - Either English or French 27 47 9 11 6 0 0 73 18 34
2008 Language requirement of position - Bilingual 38 37 12 8 4 0 1 76 12 413
2008 Language requirement of position - Unilingual English 19 41 8 14 16 0 3 61 31 37
2008 Language requirement of position - Either English or French 26 41 26 7 0 0 0 67 7 27

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 34 7 5 2 0 0 86 7 588
2017 Language requirement of position - Unilingual English 50 40 4 4 1 0 0 91 5 74
2017 Language requirement of position - Either English or French 41 46 12 2 0 0 0 87 2 46
2014 Language requirement of position - Bilingual 48 33 10 5 3 0 0 81 8 546
2014 Language requirement of position - Unilingual English 40 44 3 5 8 0 0 84 14 35
2014 Language requirement of position - Either English or French 49 34 7 10 0 0 0 83 10 43
2011 Language requirement of position - Bilingual 53 30 8 5 4 0 0 83 9 604
2011 Language requirement of position - Unilingual English 48 27 9 8 8 0 0 75 16 52
2011 Language requirement of position - Either English or French 51 24 15 6 3 0 0 76 9 34
2008 Language requirement of position - Bilingual 47 38 7 6 2 0 0 85 8 415
2008 Language requirement of position - Unilingual English 38 41 8 8 5 0 0 78 14 37
2008 Language requirement of position - Either English or French 44 26 19 4 7 0 0 70 11 27

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 35 6 4 1 0 0 89 5 587
2017 Language requirement of position - Unilingual English 62 32 1 3 1 0 0 95 4 74
2017 Language requirement of position - Either English or French 52 32 8 9 0 0 0 84 9 46
2014 Language requirement of position - Bilingual 57 30 6 4 2 0 0 87 7 546
2014 Language requirement of position - Unilingual English 42 37 8 5 8 0 0 79 13 36
2014 Language requirement of position - Either English or French 53 30 10 5 2 0 0 83 7 43
2011 Language requirement of position - Bilingual 54 31 7 4 3 0 0 85 8 604
2011 Language requirement of position - Unilingual English 52 29 7 6 5 0 0 81 12 52
2011 Language requirement of position - Either English or French 44 44 9 0 3 0 0 89 3 34
2008 Language requirement of position - Bilingual 49 40 5 4 2 0 0 89 6 414
2008 Language requirement of position - Unilingual English 46 41 5 3 5 0 0 86 8 37
2008 Language requirement of position - Either English or French 38 38 15 8 0 0 0 77 8 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 34 9 5 1 0 0 85 6 587
2017 Language requirement of position - Unilingual English 48 27 7 12 6 0 0 76 18 74
2017 Language requirement of position - Either English or French 72 19 5 4 0 0 0 91 4 46
2014 Language requirement of position - Bilingual 53 37 6 4 1 0 0 90 4 545
2014 Language requirement of position - Unilingual English 32 51 6 8 0 0 3 86 8 36
2014 Language requirement of position - Either English or French 42 37 10 12 0 0 0 78 12 43

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 34 10 14 5 0 1 71 19 588
2017 Language requirement of position - Unilingual English 48 29 5 10 9 0 0 76 19 74
2017 Language requirement of position - Either English or French 57 30 7 1 4 0 2 88 5 46
2014 Language requirement of position - Bilingual 36 34 13 11 5 1 1 71 16 546
2014 Language requirement of position - Unilingual English 42 31 15 10 2 0 0 73 13 36
2014 Language requirement of position - Either English or French 32 41 16 4 6 0 0 74 11 43
2011 Language requirement of position - Bilingual 39 33 12 10 4 1 1 74 15 604
2011 Language requirement of position - Unilingual English 36 41 2 12 9 0 0 77 21 52
2011 Language requirement of position - Either English or French 50 23 11 9 6 0 0 73 15 34

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 20 7 11 9 3 17 67 24 588
2017 Language requirement of position - Unilingual English 40 11 7 10 23 0 9 56 36 74
2017 Language requirement of position - Either English or French 36 18 15 3 5 6 16 70 11 46
2014 Language requirement of position - Bilingual 32 21 8 10 12 1 15 63 27 545
2014 Language requirement of position - Unilingual English 32 9 11 17 18 3 10 47 40 36
2014 Language requirement of position - Either English or French 28 14 10 21 17 2 8 47 42 43
2011 Language requirement of position - Bilingual 35 20 7 10 13 1 14 64 28 601
2011 Language requirement of position - Unilingual English 34 21 6 4 28 4 4 59 35 52
2011 Language requirement of position - Either English or French 32 18 9 27 5 0 9 55 35 34
2008 Language requirement of position - Bilingual 32 19 5 9 21 1 13 60 34 413
2008 Language requirement of position - Unilingual English 19 22 5 14 32 0 8 44 50 37
2008 Language requirement of position - Either English or French 27 8 12 15 15 8 15 45 40 26

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 38 8 3 2 0 0 86 6 588
2017 Language requirement of position - Unilingual English 43 38 8 8 3 0 0 82 10 74
2017 Language requirement of position - Either English or French 39 54 2 4 2 0 0 93 5 46
2014 Language requirement of position - Bilingual 44 38 9 6 3 0 0 82 9 546
2014 Language requirement of position - Unilingual English 39 37 2 14 8 0 0 76 21 36
2014 Language requirement of position - Either English or French 32 52 2 10 4 0 0 84 14 43
2011 Language requirement of position - Bilingual 46 36 9 5 3 0 0 83 8 599
2011 Language requirement of position - Unilingual English 31 42 13 9 5 0 0 73 14 52
2011 Language requirement of position - Either English or French 41 37 15 0 6 0 0 78 6 34
2008 Language requirement of position - Bilingual 43 39 8 6 3 0 0 82 9 415
2008 Language requirement of position - Unilingual English 30 38 11 3 19 0 0 68 22 37
2008 Language requirement of position - Either English or French 26 52 15 4 4 0 0 78 7 27

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 37 13 7 4 0 0 76 11 588
2017 Language requirement of position - Unilingual English 35 30 7 19 8 0 0 66 27 74
2017 Language requirement of position - Either English or French 52 25 11 2 6 0 4 81 8 46
2014 Language requirement of position - Bilingual 34 37 14 10 5 0 0 71 15 546
2014 Language requirement of position - Unilingual English 24 37 10 13 16 0 0 61 29 36
2014 Language requirement of position - Either English or French 39 32 14 4 11 0 0 70 16 43
2011 Language requirement of position - Bilingual 31 40 12 11 5 0 0 71 16 605
2011 Language requirement of position - Unilingual English 18 42 19 15 5 0 0 60 21 52
2011 Language requirement of position - Either English or French 23 42 18 3 15 0 0 65 17 34

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 46 11 8 4 0 0 76 12 588
2017 Language requirement of position - Unilingual English 35 33 8 17 7 0 0 68 24 74
2017 Language requirement of position - Either English or French 40 43 12 3 2 0 0 83 5 46

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 37 6 2 2 0 0 91 4 587
2017 Language requirement of position - Unilingual English 53 27 7 11 1 2 0 81 12 74
2017 Language requirement of position - Either English or French 52 35 8 4 2 0 0 87 5 46
2014 Language requirement of position - Bilingual 56 32 8 2 1 0 0 88 4 545
2014 Language requirement of position - Unilingual English 45 27 15 11 3 0 0 72 13 36
2014 Language requirement of position - Either English or French 47 38 7 6 2 0 0 84 8 43
2011 Language requirement of position - Bilingual 54 31 9 4 2 0 0 85 6 604
2011 Language requirement of position - Unilingual English 31 49 14 4 2 0 0 80 6 52
2011 Language requirement of position - Either English or French 41 33 17 0 9 0 0 74 9 34
2008 Language requirement of position - Bilingual 56 32 6 4 1 0 0 89 6 414
2008 Language requirement of position - Unilingual English 32 54 5 3 5 0 0 86 8 37
2008 Language requirement of position - Either English or French 33 44 11 7 4 0 0 78 11 27

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 38 9 5 4 0 0 82 9 585
2017 Language requirement of position - Unilingual English 40 26 14 9 11 0 0 66 20 74
2017 Language requirement of position - Either English or French 46 35 5 9 4 2 0 82 13 45

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 30 6 1 1 0 0 91 2 586
2017 Language requirement of position - Unilingual English 59 33 3 4 1 0 0 92 5 73
2017 Language requirement of position - Either English or French 44 51 3 1 0 0 0 95 1 46
2014 Language requirement of position - Bilingual 71 22 6 1 1 0 0 93 2 546
2014 Language requirement of position - Unilingual English 56 27 12 2 3 0 0 82 5 36
2014 Language requirement of position - Either English or French 70 21 7 2 0 0 0 91 2 43
2011 Language requirement of position - Bilingual 66 25 6 2 1 0 0 91 3 605
2011 Language requirement of position - Unilingual English 48 34 15 3 0 0 0 82 3 52
2011 Language requirement of position - Either English or French 67 23 9 0 0 0 0 91 0 34

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 35 9 9 3 0 1 79 12 586
2017 Language requirement of position - Unilingual English 33 37 4 22 4 0 0 70 26 74
2017 Language requirement of position - Either English or French 30 49 9 5 2 0 4 83 8 45
2014 Language requirement of position - Bilingual 37 40 12 7 3 0 0 78 10 546
2014 Language requirement of position - Unilingual English 24 47 5 10 14 0 0 71 24 36
2014 Language requirement of position - Either English or French 28 51 12 8 0 0 0 79 8 43
2011 Language requirement of position - Bilingual 39 37 12 8 4 0 1 77 11 603
2011 Language requirement of position - Unilingual English 24 46 10 13 7 0 0 70 20 52
2011 Language requirement of position - Either English or French 44 36 11 4 5 0 0 80 9 34

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 31 12 6 2 0 0 80 8 585
2017 Language requirement of position - Unilingual English 38 28 19 8 6 0 0 66 15 74
2017 Language requirement of position - Either English or French 46 36 15 0 2 2 0 83 2 46
2014 Language requirement of position - Bilingual 39 40 11 6 4 0 0 80 9 546
2014 Language requirement of position - Unilingual English 16 49 8 8 19 0 0 65 27 36
2014 Language requirement of position - Either English or French 25 47 5 19 4 0 0 72 23 42

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 35 9 5 2 0 1 83 8 586
2017 Language requirement of position - Unilingual English 38 29 23 4 4 0 1 68 8 74
2017 Language requirement of position - Either English or French 36 46 12 3 2 0 0 82 5 46
2014 Language requirement of position - Bilingual 43 40 11 4 2 0 0 83 6 546
2014 Language requirement of position - Unilingual English 27 44 11 8 8 0 2 73 16 36
2014 Language requirement of position - Either English or French 42 44 3 9 2 0 0 86 11 43
2011 Language requirement of position - Bilingual 49 35 8 5 2 0 1 85 6 603
2011 Language requirement of position - Unilingual English 23 65 4 4 4 0 0 89 8 51
2011 Language requirement of position - Either English or French 44 35 18 0 3 0 0 79 3 34

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 33 7 4 2 0 0 86 6 583
2017 Language requirement of position - Unilingual English 48 42 4 5 1 0 0 89 7 74
2017 Language requirement of position - Either English or French 51 39 4 5 0 1 0 91 5 46
2014 Language requirement of position - Bilingual 52 34 7 3 4 0 0 87 7 545
2014 Language requirement of position - Unilingual English 45 31 8 10 6 0 0 76 16 36
2014 Language requirement of position - Either English or French 36 51 3 11 0 0 0 87 11 43
2011 Language requirement of position - Bilingual 52 35 6 4 2 0 0 88 6 603
2011 Language requirement of position - Unilingual English 39 38 11 6 5 0 0 77 12 52
2011 Language requirement of position - Either English or French 47 41 6 4 3 0 0 88 6 34
2008 Language requirement of position - Bilingual 48 41 6 3 1 0 0 89 5 415
2008 Language requirement of position - Unilingual English 30 54 0 8 8 0 0 84 16 37
2008 Language requirement of position - Either English or French 41 44 11 4 0 0 0 85 4 27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 33 20 11 8 1 1 59 20 586
2017 Language requirement of position - Unilingual English 37 41 16 4 1 0 1 79 5 74
2017 Language requirement of position - Either English or French 48 35 15 2 0 0 0 84 2 46
2014 Language requirement of position - Bilingual 26 36 18 11 7 0 1 63 19 546
2014 Language requirement of position - Unilingual English 29 42 19 9 0 0 2 72 9 36
2014 Language requirement of position - Either English or French 40 33 16 6 5 0 0 73 11 43
2011 Language requirement of position - Bilingual 32 32 18 10 6 0 1 65 17 604
2011 Language requirement of position - Unilingual English 37 30 24 2 4 0 4 70 6 51
2011 Language requirement of position - Either English or French 22 50 21 3 4 0 0 73 6 33
2008 Language requirement of position - Bilingual 22 32 21 14 10 0 1 54 25 414
2008 Language requirement of position - Unilingual English 19 30 22 8 22 0 0 49 30 37
2008 Language requirement of position - Either English or French 26 26 19 26 4 0 0 52 30 27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 23 33 20 6 1 4 28 37 587
2017 Language requirement of position - Unilingual English 10 18 31 16 13 3 9 33 32 74
2017 Language requirement of position - Either English or French 3 25 23 21 24 4 0 47 29 46
2014 Language requirement of position - Bilingual 6 24 39 18 9 2 3 28 32 545
2014 Language requirement of position - Unilingual English 0 20 44 30 3 0 3 34 21 36
2014 Language requirement of position - Either English or French 0 24 31 20 17 2 5 40 26 43
2011 Language requirement of position - Bilingual 11 23 35 19 9 1 2 29 35 603
2011 Language requirement of position - Unilingual English 6 22 34 24 10 2 4 35 29 51
2011 Language requirement of position - Either English or French 6 23 32 14 10 6 9 28 34 34
2008 Language requirement of position - Bilingual 12 27 34 18 6 0 3 25 40 415
2008 Language requirement of position - Unilingual English 16 11 30 38 3 0 3 42 28 37
2008 Language requirement of position - Either English or French 7 26 41 15 7 0 4 23 35 27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 10 26 29 20 3 6 54 17 586
2017 Language requirement of position - Unilingual English 12 6 26 14 28 4 11 49 21 74
2017 Language requirement of position - Either English or French 0 14 13 23 36 7 8 69 16 46
2014 Language requirement of position - Bilingual 4 12 25 32 20 2 4 55 18 543
2014 Language requirement of position - Unilingual English 3 16 32 32 11 0 5 46 20 36
2014 Language requirement of position - Either English or French 9 4 19 34 25 7 2 65 14 43
2011 Language requirement of position - Bilingual 4 11 25 32 22 1 4 57 16 603
2011 Language requirement of position - Unilingual English 4 18 21 29 25 2 2 56 22 52
2011 Language requirement of position - Either English or French 4 12 24 25 21 9 6 54 18 34
2008 Language requirement of position - Bilingual 5 15 31 26 17 1 4 46 22 413
2008 Language requirement of position - Unilingual English 5 22 16 49 5 0 3 56 28 37
2008 Language requirement of position - Either English or French 7 4 37 33 15 0 4 50 12 27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 13 28 26 16 1 6 45 25 582
2017 Language requirement of position - Unilingual English 11 14 25 16 16 1 16 38 31 74
2017 Language requirement of position - Either English or French 7 13 26 16 22 8 8 45 24 46
2014 Language requirement of position - Bilingual 9 16 31 24 15 2 3 41 27 544
2014 Language requirement of position - Unilingual English 14 17 37 18 11 0 3 30 32 36
2014 Language requirement of position - Either English or French 11 11 25 34 14 2 2 51 23 43
2011 Language requirement of position - Bilingual 9 15 30 24 18 1 3 43 25 601
2011 Language requirement of position - Unilingual English 6 27 21 25 15 2 4 43 35 52
2011 Language requirement of position - Either English or French 6 12 20 37 6 3 15 54 22 34
2008 Language requirement of position - Bilingual 11 20 31 22 12 1 4 35 32 415
2008 Language requirement of position - Unilingual English 14 24 24 16 16 0 5 34 40 37
2008 Language requirement of position - Either English or French 7 7 41 30 11 4 0 42 15 27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 22 35 20 9 1 4 30 33 581
2017 Language requirement of position - Unilingual English 8 15 35 18 12 0 11 34 26 74
2017 Language requirement of position - Either English or French 4 3 23 31 34 2 2 68 7 43
2014 Language requirement of position - Bilingual 7 19 41 21 9 1 2 31 26 543
2014 Language requirement of position - Unilingual English 2 19 41 22 16 0 0 38 21 36
2014 Language requirement of position - Either English or French 2 18 24 38 16 0 2 55 21 43
2011 Language requirement of position - Bilingual 7 22 37 20 11 1 2 33 30 600
2011 Language requirement of position - Unilingual English 9 10 30 25 21 0 5 48 20 52
2011 Language requirement of position - Either English or French 6 6 47 25 3 3 10 32 14 34
2008 Language requirement of position - Bilingual 10 22 39 19 7 1 2 27 33 414
2008 Language requirement of position - Unilingual English 19 19 19 30 14 0 0 43 38 37
2008 Language requirement of position - Either English or French 4 23 42 15 8 8 0 25 29 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 21 30 19 12 2 6 33 35 588
2017 Language requirement of position - Unilingual English 11 14 33 18 11 3 11 34 28 74
2017 Language requirement of position - Either English or French 0 12 15 18 50 4 2 72 13 46
2014 Language requirement of position - Bilingual 13 24 27 17 14 2 4 33 39 543
2014 Language requirement of position - Unilingual English 8 27 34 18 5 0 8 24 38 36
2014 Language requirement of position - Either English or French 13 0 28 37 12 2 9 54 15 43
2011 Language requirement of position - Bilingual 11 20 27 23 14 2 4 39 33 599
2011 Language requirement of position - Unilingual English 6 13 36 16 27 0 2 43 20 51
2011 Language requirement of position - Either English or French 9 9 32 23 12 6 10 42 21 34
2008 Language requirement of position - Bilingual 11 18 30 22 13 0 5 38 30 415
2008 Language requirement of position - Unilingual English 16 16 27 19 16 0 5 37 34 37
2008 Language requirement of position - Either English or French 0 0 44 41 15 0 0 56 0 27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 19 28 21 14 4 5 38 32 587
2017 Language requirement of position - Unilingual English 8 16 20 23 16 5 13 47 29 74
2017 Language requirement of position - Either English or French 4 12 9 22 29 21 4 67 20 46
2014 Language requirement of position - Bilingual 5 14 28 28 18 2 4 49 21 544
2014 Language requirement of position - Unilingual English 3 24 22 35 8 2 5 47 30 36
2014 Language requirement of position - Either English or French 7 0 23 36 25 4 4 67 8 43
2011 Language requirement of position - Bilingual 8 16 25 28 17 2 5 48 25 599
2011 Language requirement of position - Unilingual English 6 21 11 28 19 2 13 55 31 52
2011 Language requirement of position - Either English or French 0 6 31 24 26 6 7 57 7 32
2008 Language requirement of position - Bilingual 15 20 30 19 10 2 4 31 37 413
2008 Language requirement of position - Unilingual English 6 6 25 39 22 0 3 63 11 36
2008 Language requirement of position - Either English or French 4 7 48 19 19 4 0 38 12 27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 16 30 24 14 3 5 42 26 584
2017 Language requirement of position - Unilingual English 8 9 28 26 14 4 11 46 21 74
2017 Language requirement of position - Either English or French 4 7 14 23 33 8 12 69 13 45
2014 Language requirement of position - Bilingual 5 17 34 24 16 2 3 41 23 545
2014 Language requirement of position - Unilingual English 6 24 44 8 5 5 7 15 34 36
2014 Language requirement of position - Either English or French 2 9 27 33 19 4 4 58 13 43
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 74 15 4 3 2 0 1 91 5 586
2017 Language requirement of position - Unilingual English 80 15 3 1 2 0 0 95 3 74
2017 Language requirement of position - Either English or French 81 16 1 2 0 0 0 97 2 46
2014 Language requirement of position - Bilingual 76 16 3 3 1 0 1 93 5 544
2014 Language requirement of position - Unilingual English 70 15 5 2 8 0 0 85 10 36
2014 Language requirement of position - Either English or French 70 20 2 4 0 0 3 93 4 43
2011 Language requirement of position - Bilingual 71 17 6 3 1 0 1 89 5 603
2011 Language requirement of position - Unilingual English 65 22 4 6 2 0 2 89 7 52
2011 Language requirement of position - Either English or French 56 21 9 9 0 0 6 81 9 34
2008 Language requirement of position - Bilingual 64 21 6 6 3 0 1 86 8 414
2008 Language requirement of position - Unilingual English 64 11 8 8 3 0 6 79 12 36
2008 Language requirement of position - Either English or French 74 22 0 0 4 0 0 96 4 27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 29 12 7 4 8 6 73 13 585
2017 Language requirement of position - Unilingual English 30 30 12 8 6 1 12 70 16 74
2017 Language requirement of position - Either English or French 56 14 3 3 2 10 12 90 7 46
2014 Language requirement of position - Bilingual 36 28 14 7 4 6 4 72 12 545
2014 Language requirement of position - Unilingual English 28 27 9 5 14 11 7 66 23 36
2014 Language requirement of position - Either English or French 29 28 21 4 9 4 5 63 14 43

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 27 7 5 4 1 0 84 9 586
2017 Language requirement of position - Unilingual English 43 32 5 12 8 0 0 75 20 74
2017 Language requirement of position - Either English or French 68 22 2 5 4 0 0 90 9 46
2014 Language requirement of position - Bilingual 50 29 8 7 5 1 0 80 12 546
2014 Language requirement of position - Unilingual English 44 22 11 8 13 0 2 68 21 36
2014 Language requirement of position - Either English or French 34 36 11 7 7 2 3 74 14 43

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 35 9 5 3 2 1 82 9 586
2017 Language requirement of position - Unilingual English 40 30 9 13 6 3 0 72 19 74
2017 Language requirement of position - Either English or French 64 23 7 1 2 4 0 90 4 46
2014 Language requirement of position - Bilingual 46 36 8 6 2 1 1 83 8 546
2014 Language requirement of position - Unilingual English 22 48 11 11 3 6 0 74 15 36
2014 Language requirement of position - Either English or French 46 35 5 9 5 0 0 81 14 43
2011 Language requirement of position - Bilingual 49 32 8 6 4 1 0 82 10 605
2011 Language requirement of position - Unilingual English 41 35 10 6 9 0 0 76 15 52
2011 Language requirement of position - Either English or French 30 34 8 10 6 8 3 73 18 34
2008 Language requirement of position - Bilingual 43 34 9 7 5 1 1 79 12 414
2008 Language requirement of position - Unilingual English 32 35 11 11 11 0 0 68 22 37
2008 Language requirement of position - Either English or French 48 33 4 0 0 11 4 96 0 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 27 13 6 4 11 2 74 11 588
2017 Language requirement of position - Unilingual English 26 23 11 8 13 20 0 60 26 74
2017 Language requirement of position - Either English or French 33 23 2 2 6 35 0 86 11 45
2014 Language requirement of position - Bilingual 38 30 13 6 4 7 1 74 12 546
2014 Language requirement of position - Unilingual English 20 26 13 6 16 19 0 56 27 36
2014 Language requirement of position - Either English or French 35 27 13 11 7 6 0 66 19 43
2011 Language requirement of position - Bilingual 43 26 9 8 6 7 0 74 16 605
2011 Language requirement of position - Unilingual English 27 32 7 13 7 12 0 68 24 52
2011 Language requirement of position - Either English or French 34 14 12 13 12 12 3 57 30 33
2008 Language requirement of position - Bilingual 39 27 12 8 8 5 1 71 17 412
2008 Language requirement of position - Unilingual English 19 24 19 24 5 8 0 47 32 37
2008 Language requirement of position - Either English or French 26 30 7 11 0 22 4 75 15 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 27 13 12 6 22 6 56 25 588
2017 Language requirement of position - Unilingual English 15 23 7 10 12 29 4 57 33 74
2017 Language requirement of position - Either English or French 25 22 5 5 0 41 1 82 9 46
2014 Language requirement of position - Bilingual 19 25 17 11 7 16 5 56 22 546
2014 Language requirement of position - Unilingual English 3 30 24 7 14 19 3 42 28 36
2014 Language requirement of position - Either English or French 12 19 9 22 4 21 13 46 40 42

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 60 30 4 4 1 0 0 90 5 586
2017 Language requirement of position - Unilingual English 48 33 5 11 2 1 0 82 13 74
2017 Language requirement of position - Either English or French 79 12 2 8 0 0 0 91 8 45
2014 Language requirement of position - Bilingual 55 33 5 5 1 0 0 88 7 545
2014 Language requirement of position - Unilingual English 44 37 8 3 8 0 0 81 11 36
2014 Language requirement of position - Either English or French 40 49 2 6 2 0 0 89 8 43
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 31 9 7 4 1 1 81 11 587
2017 Language requirement of position - Unilingual English 43 28 10 13 5 1 0 72 18 74
2017 Language requirement of position - Either English or French 61 28 5 1 4 0 0 90 5 46
2014 Language requirement of position - Bilingual 44 37 8 8 3 1 0 81 11 546
2014 Language requirement of position - Unilingual English 25 38 17 13 4 0 2 64 18 36
2014 Language requirement of position - Either English or French 46 29 12 9 4 0 0 75 13 43
2011 Language requirement of position - Bilingual 42 34 10 9 4 0 0 76 13 603
2011 Language requirement of position - Unilingual English 27 47 12 9 4 0 0 75 13 52
2011 Language requirement of position - Either English or French 41 15 18 15 12 0 0 55 27 34
2008 Language requirement of position - Bilingual 34 35 11 10 7 0 1 71 18 415
2008 Language requirement of position - Unilingual English 22 41 11 14 14 0 0 62 27 37
2008 Language requirement of position - Either English or French 22 48 4 19 7 0 0 70 26 27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 26 10 4 3 1 1 83 7 588
2017 Language requirement of position - Unilingual English 57 18 5 10 7 2 1 78 17 74
2017 Language requirement of position - Either English or French 75 20 0 3 2 0 0 95 5 46
2014 Language requirement of position - Bilingual 54 26 10 3 3 3 1 83 7 546
2014 Language requirement of position - Unilingual English 43 33 11 6 2 2 3 80 8 36
2014 Language requirement of position - Either English or French 48 27 7 14 2 2 0 77 17 43
2011 Language requirement of position - Bilingual 51 26 10 6 5 2 0 79 11 603
2011 Language requirement of position - Unilingual English 36 36 10 9 7 2 0 73 17 52
2011 Language requirement of position - Either English or French 43 21 21 3 9 0 3 66 12 34
2008 Language requirement of position - Bilingual 47 28 8 9 5 3 0 78 14 415
2008 Language requirement of position - Unilingual English 35 24 16 5 16 0 3 61 22 37
2008 Language requirement of position - Either English or French 33 52 4 4 0 7 0 92 4 27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 28 8 8 3 0 0 80 11 587
2017 Language requirement of position - Unilingual English 47 25 8 14 5 0 0 73 20 73
2017 Language requirement of position - Either English or French 63 22 8 3 4 0 0 85 7 46
2014 Language requirement of position - Bilingual 47 32 7 9 3 0 1 80 12 546
2014 Language requirement of position - Unilingual English 20 54 8 10 8 0 0 74 17 36
2014 Language requirement of position - Either English or French 52 19 12 12 5 0 0 71 17 43
2011 Language requirement of position - Bilingual 47 29 10 9 5 1 0 76 14 604
2011 Language requirement of position - Unilingual English 35 34 16 13 2 0 0 69 15 51
2011 Language requirement of position - Either English or French 33 21 24 15 8 0 0 53 23 34
2008 Language requirement of position - Bilingual 45 29 9 10 7 0 0 74 17 414
2008 Language requirement of position - Unilingual English 41 19 8 14 19 0 0 59 32 37
2008 Language requirement of position - Either English or French 26 48 7 4 4 11 0 83 8 27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 83 12 3 1 1 0 0 95 2 586
2017 Language requirement of position - Unilingual English 88 10 0 1 0 0 2 99 1 73
2017 Language requirement of position - Either English or French 90 6 2 0 2 0 0 97 2 46
2014 Language requirement of position - Bilingual 83 12 1 1 2 0 0 96 3 544
2014 Language requirement of position - Unilingual English 76 12 5 2 5 0 0 87 7 36
2014 Language requirement of position - Either English or French 79 14 2 4 0 0 0 93 4 43
2011 Language requirement of position - Bilingual 80 14 2 2 1 0 0 94 4 604
2011 Language requirement of position - Unilingual English 81 10 4 0 2 0 4 94 2 52
2011 Language requirement of position - Either English or French 70 18 5 3 0 0 3 92 3 34
2008 Language requirement of position - Bilingual 81 12 3 1 2 0 0 93 4 413
2008 Language requirement of position - Unilingual English 81 5 8 3 3 0 0 86 5 37
2008 Language requirement of position - Either English or French 89 4 0 7 0 0 0 93 7 27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 21 10 5 5 5 10 76 12 587
2017 Language requirement of position - Unilingual English 39 29 5 3 7 5 11 81 12 74
2017 Language requirement of position - Either English or French 66 14 9 2 4 0 5 85 6 45
2014 Language requirement of position - Bilingual 39 20 12 6 7 5 12 71 15 546
2014 Language requirement of position - Unilingual English 44 19 16 11 2 2 5 69 14 36
2014 Language requirement of position - Either English or French 40 19 9 8 6 6 12 72 17 43
2011 Language requirement of position - Bilingual 34 24 12 8 10 3 9 66 20 602
2011 Language requirement of position - Unilingual English 27 27 6 4 20 8 9 64 29 52
2011 Language requirement of position - Either English or French 34 15 14 3 13 6 15 62 19 34

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 22 6 5 2 1 1 87 7 587
2017 Language requirement of position - Unilingual English 58 25 3 6 7 0 0 84 13 74
2017 Language requirement of position - Either English or French 71 11 10 4 2 2 0 84 7 45

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 24 6 4 2 1 1 87 7 588
2017 Language requirement of position - Unilingual English 63 24 4 3 6 1 0 88 9 74
2017 Language requirement of position - Either English or French 68 15 11 0 2 3 0 86 2 45

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 25 8 5 3 0 0 83 9 586
2017 Language requirement of position - Unilingual English 59 17 6 11 5 0 1 77 17 74
2017 Language requirement of position - Either English or French 72 16 6 3 2 0 0 88 5 45
2014 Language requirement of position - Bilingual 54 28 8 6 3 0 0 83 9 544
2014 Language requirement of position - Unilingual English 42 27 11 7 13 0 0 69 20 36
2014 Language requirement of position - Either English or French 52 25 5 16 2 0 0 77 18 43
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 33 10 3 2 4 8 83 6 180
2014 Language requirement of position - Bilingual 43 33 6 6 2 3 6 84 9 156

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 35 8 4 2 6 0 85 7 586
2017 Language requirement of position - Unilingual English 38 27 6 7 9 12 1 74 19 74
2017 Language requirement of position - Either English or French 54 21 5 1 2 16 0 89 4 46
2014 Language requirement of position - Bilingual 41 36 10 5 3 6 0 82 8 545
2014 Language requirement of position - Unilingual English 34 36 8 8 6 9 0 76 15 36
2014 Language requirement of position - Either English or French 50 27 9 8 0 5 0 81 9 43
2011 Language requirement of position - Bilingual 37 30 15 7 5 7 0 72 12 602
2011 Language requirement of position - Unilingual English 35 27 12 4 12 8 2 69 18 52
2011 Language requirement of position - Either English or French 27 35 8 6 18 6 0 65 26 34

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 35 11 5 3 2 0 81 8 586
2017 Language requirement of position - Unilingual English 39 28 8 11 8 6 1 72 20 74
2017 Language requirement of position - Either English or French 52 26 10 0 4 8 0 84 4 46
2014 Language requirement of position - Bilingual 43 35 12 5 3 2 0 79 8 545
2014 Language requirement of position - Unilingual English 29 34 15 10 6 6 0 66 17 36
2014 Language requirement of position - Either English or French 55 25 6 6 4 3 0 82 11 43
2011 Language requirement of position - Bilingual 37 33 15 6 6 2 1 73 11 602
2011 Language requirement of position - Unilingual English 26 33 13 6 14 7 0 63 22 52
2011 Language requirement of position - Either English or French 21 35 14 6 22 3 0 57 29 34
2008 Language requirement of position - Bilingual 38 35 13 7 6 1 0 74 13 413
2008 Language requirement of position - Unilingual English 14 30 14 22 19 3 0 44 42 37
2008 Language requirement of position - Either English or French 37 33 7 7 7 7 0 76 16 27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 39 13 7 3 3 0 76 10 585
2017 Language requirement of position - Unilingual English 31 29 9 13 9 8 1 66 24 74
2017 Language requirement of position - Either English or French 35 41 10 3 2 7 2 84 6 46
2014 Language requirement of position - Bilingual 35 36 14 8 3 4 0 74 11 545
2014 Language requirement of position - Unilingual English 11 46 13 22 0 9 0 62 24 36
2014 Language requirement of position - Either English or French 42 34 10 9 2 3 0 78 12 43
2011 Language requirement of position - Bilingual 26 42 16 6 4 5 0 73 10 604
2011 Language requirement of position - Unilingual English 17 35 15 16 9 8 0 57 27 52
2011 Language requirement of position - Either English or French 15 29 26 13 14 3 0 46 28 34
2008 Language requirement of position - Bilingual 28 38 15 9 5 4 0 70 15 414
2008 Language requirement of position - Unilingual English 5 35 19 27 14 0 0 41 41 37
2008 Language requirement of position - Either English or French 19 37 22 0 7 15 0 65 9 27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 33 12 11 7 4 0 69 19 588
2017 Language requirement of position - Unilingual English 27 24 8 16 10 14 1 60 31 74
2017 Language requirement of position - Either English or French 43 29 7 3 4 13 2 84 8 46
2014 Language requirement of position - Bilingual 31 30 18 9 7 4 0 64 17 546
2014 Language requirement of position - Unilingual English 17 36 8 23 13 3 0 54 37 36
2014 Language requirement of position - Either English or French 37 32 7 8 16 0 0 69 24 43
2011 Language requirement of position - Bilingual 26 37 12 11 7 8 0 68 19 603
2011 Language requirement of position - Unilingual English 20 21 15 16 20 8 0 45 39 52
2011 Language requirement of position - Either English or French 18 23 23 17 18 0 0 42 35 34
2008 Language requirement of position - Bilingual 24 31 16 13 8 7 0 59 23 414
2008 Language requirement of position - Unilingual English 3 30 16 27 19 5 0 34 49 37
2008 Language requirement of position - Either English or French 26 26 11 11 15 11 0 58 29 27

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 39 13 12 5 3 0 69 18 587
2017 Language requirement of position - Unilingual English 25 31 10 18 10 5 1 60 30 73
2017 Language requirement of position - Either English or French 37 31 12 10 2 8 0 74 13 46
2014 Language requirement of position - Bilingual 25 40 15 12 5 2 0 67 17 544
2014 Language requirement of position - Unilingual English 13 40 15 21 8 3 0 54 30 36
2014 Language requirement of position - Either English or French 30 34 10 20 5 2 0 65 25 43
2011 Language requirement of position - Bilingual 24 40 14 14 6 2 0 65 21 604
2011 Language requirement of position - Unilingual English 21 31 7 27 13 0 0 52 40 51
2011 Language requirement of position - Either English or French 16 31 17 21 15 0 0 47 36 33
2008 Language requirement of position - Bilingual 22 44 13 10 10 1 0 67 20 413
2008 Language requirement of position - Unilingual English 8 41 11 24 16 0 0 49 41 37
2008 Language requirement of position - Either English or French 26 30 19 11 7 7 0 60 20 27
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 43 11 6 1 2 0 81 7 587
2017 Language requirement of position - Unilingual English 31 38 17 5 4 5 0 72 10 74
2017 Language requirement of position - Either English or French 49 37 7 3 2 2 0 87 5 46
2014 Language requirement of position - Bilingual 40 41 12 4 1 1 0 82 6 545
2014 Language requirement of position - Unilingual English 21 39 13 21 0 6 0 64 22 36
2014 Language requirement of position - Either English or French 35 35 16 2 4 7 0 75 7 43
2011 Language requirement of position - Bilingual 39 40 12 6 2 1 1 80 7 604
2011 Language requirement of position - Unilingual English 28 31 23 8 9 0 0 59 18 51
2011 Language requirement of position - Either English or French 24 44 11 13 8 0 0 68 21 34

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 33 8 1 1 3 1 90 1 587
2017 Language requirement of position - Unilingual English 44 40 8 3 2 3 1 88 4 74
2017 Language requirement of position - Either English or French 62 26 7 0 2 4 0 91 2 46
2014 Language requirement of position - Bilingual 52 33 8 2 1 4 1 89 3 546
2014 Language requirement of position - Unilingual English 41 33 5 11 3 6 2 80 15 36
2014 Language requirement of position - Either English or French 45 33 5 8 0 8 2 86 8 43
2011 Language requirement of position - Bilingual 50 32 11 2 0 5 1 86 3 605
2011 Language requirement of position - Unilingual English 46 30 17 6 2 0 0 76 7 51
2011 Language requirement of position - Either English or French 32 34 17 10 0 3 3 71 10 34

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 33 12 6 2 4 0 79 9 587
2017 Language requirement of position - Unilingual English 39 25 9 11 4 9 4 73 17 74
2017 Language requirement of position - Either English or French 34 42 2 11 6 4 2 80 18 46
2014 Language requirement of position - Bilingual 45 34 8 7 3 2 2 82 10 546
2014 Language requirement of position - Unilingual English 35 33 8 8 9 5 2 74 18 36
2014 Language requirement of position - Either English or French 37 41 2 18 0 2 0 79 19 43
2011 Language requirement of position - Bilingual 41 30 9 8 5 5 1 76 14 603
2011 Language requirement of position - Unilingual English 32 35 9 2 9 11 2 77 13 52
2011 Language requirement of position - Either English or French 33 24 17 18 5 3 0 58 24 34
2008 Language requirement of position - Bilingual 32 35 13 10 6 5 0 70 16 415
2008 Language requirement of position - Unilingual English 16 27 19 19 16 3 0 44 36 37
2008 Language requirement of position - Either English or French 26 30 11 11 11 4 7 63 25 27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 32 20 10 3 6 1 64 15 586
2017 Language requirement of position - Unilingual English 17 25 19 12 11 10 7 50 28 73
2017 Language requirement of position - Either English or French 17 37 15 10 4 18 0 66 16 46
2014 Language requirement of position - Bilingual 29 33 18 9 4 6 1 67 13 545
2014 Language requirement of position - Unilingual English 12 26 33 3 14 8 3 43 19 36
2014 Language requirement of position - Either English or French 19 28 26 6 11 9 0 52 20 43
2011 Language requirement of position - Bilingual 30 32 17 9 4 7 1 67 15 603
2011 Language requirement of position - Unilingual English 10 21 35 13 11 2 8 34 27 52
2011 Language requirement of position - Either English or French 15 17 40 14 8 6 0 34 24 34

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 19 19 11 10 16 5 50 26 587
2017 Language requirement of position - Unilingual English 21 17 17 11 13 14 8 48 30 74
2017 Language requirement of position - Either English or French 23 22 13 8 6 18 10 63 19 46
2014 Language requirement of position - Bilingual 16 20 18 15 10 13 8 45 32 546
2014 Language requirement of position - Unilingual English 13 20 21 5 24 13 3 40 35 36
2014 Language requirement of position - Either English or French 11 19 20 12 15 20 2 39 35 43
2011 Language requirement of position - Bilingual 18 19 18 12 12 14 6 47 30 604
2011 Language requirement of position - Unilingual English 10 22 20 16 18 9 5 38 39 52
2011 Language requirement of position - Either English or French 9 20 17 5 27 14 6 37 41 34

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 18 6 4 2 1 2 87 7 586
2017 Language requirement of position - Unilingual English 67 13 5 5 3 1 4 86 9 74
2017 Language requirement of position - Either English or French 74 14 2 2 0 8 0 97 2 45
2014 Language requirement of position - Bilingual 61 25 5 4 3 0 2 88 7 546
2014 Language requirement of position - Unilingual English 61 19 3 7 5 0 5 84 13 36
2014 Language requirement of position - Either English or French 67 26 7 0 0 0 0 93 0 43

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 18 6 1 0 5 3 93 1 586
2017 Language requirement of position - Unilingual English 63 13 7 2 2 5 7 87 5 73
2017 Language requirement of position - Either English or French 80 13 2 0 0 3 2 98 0 46
2014 Language requirement of position - Bilingual 68 20 6 1 1 3 2 92 2 546
2014 Language requirement of position - Unilingual English 67 14 5 0 0 0 14 94 0 36
2014 Language requirement of position - Either English or French 57 23 9 0 0 7 4 90 0 43
2011 Language requirement of position - Bilingual 69 20 5 1 0 3 3 94 1 602
2011 Language requirement of position - Unilingual English 67 19 4 0 2 2 7 94 2 52
2011 Language requirement of position - Either English or French 60 23 9 0 0 6 3 90 0 34
2008 Language requirement of position - Bilingual 72 17 6 2 0 1 1 92 2 414
2008 Language requirement of position - Unilingual English 54 19 5 3 0 5 14 90 3 37
2008 Language requirement of position - Either English or French 67 19 11 0 0 0 4 88 0 27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 34 12 9 6 6 0 70 17 588
2017 Language requirement of position - Unilingual English 22 28 8 19 12 8 5 56 35 74
2017 Language requirement of position - Either English or French 31 35 11 5 4 12 2 77 10 46
2014 Language requirement of position - Bilingual 32 37 11 9 6 4 1 73 16 543
2014 Language requirement of position - Unilingual English 24 31 11 18 15 2 0 56 33 36
2014 Language requirement of position - Either English or French 29 28 7 9 19 6 2 62 31 43
2011 Language requirement of position - Bilingual 27 37 15 10 7 3 0 67 17 603
2011 Language requirement of position - Unilingual English 23 28 12 20 17 0 0 51 37 52
2011 Language requirement of position - Either English or French 27 28 18 5 15 0 6 59 22 34
2008 Language requirement of position - Bilingual 32 36 14 12 5 1 0 69 17 414
2008 Language requirement of position - Unilingual English 11 41 8 16 19 3 3 54 37 37
2008 Language requirement of position - Either English or French 26 33 26 7 0 4 4 64 8 27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 26 14 17 10 4 4 56 29 587
2017 Language requirement of position - Unilingual English 17 18 17 9 28 6 6 39 41 73
2017 Language requirement of position - Either English or French 31 23 7 13 11 6 10 64 28 46
2014 Language requirement of position - Bilingual 19 23 15 18 18 4 4 46 39 546
2014 Language requirement of position - Unilingual English 5 14 24 19 31 7 0 20 54 36
2014 Language requirement of position - Either English or French 18 8 8 20 32 2 11 30 60 43
2011 Language requirement of position - Bilingual 16 29 15 17 19 3 1 47 38 603
2011 Language requirement of position - Unilingual English 8 13 19 16 40 2 2 22 59 52
2011 Language requirement of position - Either English or French 6 20 17 11 33 0 12 30 51 34
2008 Language requirement of position - Bilingual 16 30 17 17 15 2 3 48 33 412
2008 Language requirement of position - Unilingual English 11 11 14 27 32 0 5 23 63 37
2008 Language requirement of position - Either English or French 19 30 19 15 15 0 4 50 31 27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 38 14 5 3 4 0 77 8 586
2017 Language requirement of position - Unilingual English 26 33 11 18 3 7 1 64 23 74
2017 Language requirement of position - Either English or French 33 42 14 2 2 5 2 80 4 46

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 34 12 2 3 6 0 81 6 587
2017 Language requirement of position - Unilingual English 38 28 10 6 6 11 0 75 13 74
2017 Language requirement of position - Either English or French 56 24 7 3 2 7 0 87 6 45
2014 Language requirement of position - Bilingual 43 33 12 3 1 6 1 82 5 546
2014 Language requirement of position - Unilingual English 41 34 15 10 0 0 0 75 10 36
2014 Language requirement of position - Either English or French 49 25 18 2 2 4 0 77 5 43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 39 9 3 1 3 0 86 4 588
2017 Language requirement of position - Unilingual English 45 39 3 4 3 6 0 89 8 74
2017 Language requirement of position - Either English or French 58 36 5 0 2 0 0 93 2 46
2014 Language requirement of position - Bilingual 48 35 10 3 2 3 0 85 4 546
2014 Language requirement of position - Unilingual English 49 25 10 16 0 0 0 74 16 36
2014 Language requirement of position - Either English or French 50 36 11 2 0 0 0 87 2 43
2011 Language requirement of position - Bilingual 44 30 13 6 2 4 0 77 9 602
2011 Language requirement of position - Unilingual English 35 45 11 4 4 2 0 82 7 52
2011 Language requirement of position - Either English or French 30 31 26 6 6 0 0 62 13 34

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 33 4 3 1 0 0 92 4 586
2017 Language requirement of position - Unilingual English 51 30 5 11 2 1 0 82 13 74
2017 Language requirement of position - Either English or French 74 22 0 0 2 2 0 98 2 45
2014 Language requirement of position - Bilingual 61 28 7 3 1 1 0 89 4 546
2014 Language requirement of position - Unilingual English 51 30 5 11 0 3 0 83 12 36
2014 Language requirement of position - Either English or French 57 34 2 4 2 0 0 91 6 43
2011 Language requirement of position - Bilingual 54 33 8 3 2 0 0 87 4 601
2011 Language requirement of position - Unilingual English 35 48 7 2 7 0 0 83 9 52
2011 Language requirement of position - Either English or French 52 15 24 0 9 0 0 67 9 34
2008 Language requirement of position - Bilingual 44 39 9 5 3 0 0 83 8 414
2008 Language requirement of position - Unilingual English 30 41 14 5 11 0 0 70 16 37
2008 Language requirement of position - Either English or French 52 30 15 0 4 0 0 81 4 27

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 29 14 6 2 0 0 78 8 586
2017 Language requirement of position - Unilingual English 46 26 17 5 3 3 0 73 9 74
2017 Language requirement of position - Either English or French 61 22 10 3 2 1 0 84 5 46
2014 Language requirement of position - Bilingual 46 34 13 4 3 1 0 81 6 546
2014 Language requirement of position - Unilingual English 40 31 10 16 3 0 0 71 19 36
2014 Language requirement of position - Either English or French 45 30 7 13 2 0 3 77 16 43
2011 Language requirement of position - Bilingual 44 32 14 5 3 1 0 77 9 602
2011 Language requirement of position - Unilingual English 36 28 19 10 7 0 0 64 17 52
2011 Language requirement of position - Either English or French 38 23 20 6 13 0 0 61 19 34

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 51 32 10 5 2 0 0 83 7 585
2017 Language requirement of position - Unilingual English 45 29 19 6 2 0 0 74 8 72
2017 Language requirement of position - Either English or French 58 28 10 2 2 0 0 86 4 46
2014 Language requirement of position - Bilingual 51 32 11 4 2 0 0 82 6 545
2014 Language requirement of position - Unilingual English 34 29 18 16 3 0 0 63 19 36
2014 Language requirement of position - Either English or French 47 33 7 8 4 0 0 80 13 43
2011 Language requirement of position - Bilingual 48 32 11 6 3 0 0 80 8 601
2011 Language requirement of position - Unilingual English 31 34 22 8 6 0 0 65 13 50
2011 Language requirement of position - Either English or French 38 26 15 6 15 0 0 64 22 34
2008 Language requirement of position - Bilingual 42 38 14 5 2 0 0 80 7 414
2008 Language requirement of position - Unilingual English 27 41 14 8 11 0 0 68 19 37
2008 Language requirement of position - Either English or French 52 19 19 11 0 0 0 70 11 27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 22 14 10 5 4 2 69 16 586
2017 Language requirement of position - Unilingual English 36 23 18 12 4 3 3 63 17 74
2017 Language requirement of position - Either English or French 38 26 17 7 6 2 4 68 14 46
2014 Language requirement of position - Bilingual 42 22 18 9 5 3 1 67 14 545
2014 Language requirement of position - Unilingual English 43 18 13 10 13 3 0 62 24 36
2014 Language requirement of position - Either English or French 38 21 11 21 4 4 0 62 26 43
2011 Language requirement of position - Bilingual 42 23 15 9 7 3 0 68 16 599
2011 Language requirement of position - Unilingual English 30 23 15 19 10 4 0 55 29 52
2011 Language requirement of position - Either English or French 29 12 27 9 12 3 9 46 24 34
2008 Language requirement of position - Bilingual 31 28 17 11 6 6 2 63 19 413
2008 Language requirement of position - Unilingual English 16 35 3 22 14 8 3 58 39 37
2008 Language requirement of position - Either English or French 33 26 19 11 7 4 0 62 19 27
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 27 28 588
2017 Language requirement of position - Unilingual English 33 28 39 74
2017 Language requirement of position - Either English or French 46 16 37 46
2014 Language requirement of position - Bilingual 44 25 31 546
2014 Language requirement of position - Unilingual English 27 45 29 36
2014 Language requirement of position - Either English or French 45 20 35 43
2011 Language requirement of position - Bilingual 41 28 31 604
2011 Language requirement of position - Unilingual English 32 28 39 52
2011 Language requirement of position - Either English or French 20 42 38 34

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 21 55 3 8 6 267
2017 Language requirement of position - Unilingual English 16 11 33 7 16 16 26
2017 Language requirement of position - Either English or French 4 7 25 3 61 0 21
2014 Language requirement of position - Bilingual 11 19 58 4 9999 8 241
2014 Language requirement of position - Either English or French 17 7 46 21 9999 10 18
2011 Language requirement of position - Bilingual 7 16 63 4 9999 9 249
2011 Language requirement of position - Unilingual English 17 0 72 6 9999 6 17
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 86 587
2017 Language requirement of position - Unilingual English 15 85 74
2014 Language requirement of position - Bilingual 13 87 544
2014 Language requirement of position - Unilingual English 23 77 34

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 83
2014 Language requirement of position - Bilingual 35 72

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 83
2017 Language requirement of position - Unilingual English 72 11
2014 Language requirement of position - Bilingual 64 72

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 11
2014 Language requirement of position - Bilingual 11 72

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 11
2014 Language requirement of position - Bilingual 0 72

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 83
2017 Language requirement of position - Unilingual English 0 11
2014 Language requirement of position - Bilingual 8 72

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 83
2017 Language requirement of position - Unilingual English 0 11
2014 Language requirement of position - Bilingual 7 72

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 84
2017 Language requirement of position - Unilingual English 53 11
2014 Language requirement of position - Bilingual 35 73

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 84
2014 Language requirement of position - Bilingual 42 73

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 84
2014 Language requirement of position - Bilingual 46 73

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 84
2014 Language requirement of position - Bilingual 34 73

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 84
2014 Language requirement of position - Bilingual 27 73

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 84
2014 Language requirement of position - Bilingual 55 73

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 84
2014 Language requirement of position - Bilingual 29 73

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 84
2017 Language requirement of position - Unilingual English 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 84
2014 Language requirement of position - Bilingual 9 73

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 84
2014 Language requirement of position - Bilingual 40 73

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 84
2014 Language requirement of position - Bilingual 25 73

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 84
2014 Language requirement of position - Bilingual 10 73

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 84
2014 Language requirement of position - Bilingual 54 72

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 84
2014 Language requirement of position - Bilingual 27 72

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 84
2014 Language requirement of position - Bilingual 11 72

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 84
2014 Language requirement of position - Bilingual 18 72

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 84
2014 Language requirement of position - Bilingual 11 72

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 84
2014 Language requirement of position - Bilingual 13 72

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 84
2014 Language requirement of position - Bilingual 24 72

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 82
2014 Language requirement of position - Bilingual 14 68

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 82

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 82
2014 Language requirement of position - Bilingual 10 68

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 82
2014 Language requirement of position - Bilingual 13 68

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 82
2017 Language requirement of position - Unilingual English 45 11
2014 Language requirement of position - Bilingual 10 68

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 82
2014 Language requirement of position - Bilingual 11 68

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 10 82
2014 Language requirement of position - Bilingual 12 68

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 82
2014 Language requirement of position - Bilingual 12 68

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 82
2014 Language requirement of position - Bilingual 22 68

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 82
2014 Language requirement of position - Bilingual 10 68

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 82
2014 Language requirement of position - Bilingual 44 68

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 82
2017 Language requirement of position - Unilingual English 48 11
2014 Language requirement of position - Bilingual 47 68

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 82
2014 Language requirement of position - Bilingual 8 68

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 75 25 83
2017 Language requirement of position - Unilingual English 84 16 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 16 14 3 3 33 13 63 11 587
2017 Language requirement of position - Unilingual English 24 13 12 2 4 33 12 67 11 74
2017 Language requirement of position - Either English or French 17 13 7 0 2 45 16 77 5 46
2014 Language requirement of position - Bilingual 18 17 15 4 3 33 11 62 12 546
2014 Language requirement of position - Unilingual English 11 8 20 3 8 37 12 37 22 36
2014 Language requirement of position - Either English or French 14 15 18 4 0 32 17 57 8 43

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 31 14 3 3 15 2 76 7 586
2017 Language requirement of position - Unilingual English 36 17 13 8 3 15 7 68 15 73
2017 Language requirement of position - Either English or French 40 17 13 1 2 23 4 78 5 46
2014 Language requirement of position - Bilingual 29 31 13 4 3 17 3 75 9 546
2014 Language requirement of position - Unilingual English 18 22 20 0 11 25 3 57 15 36
2014 Language requirement of position - Either English or French 25 35 13 6 0 12 9 75 8 43
2011 Language requirement of position - Bilingual 32 32 17 5 2 12 1 72 9 600
2011 Language requirement of position - Unilingual English 17 40 22 4 4 13 0 66 9 51
2011 Language requirement of position - Either English or French 33 31 18 6 9 3 0 66 16 34
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 22 43 10 4 3 3 15 78 9 587
2017 Language requirement of position - Unilingual English 21 35 7 15 8 6 6 65 27 74
2017 Language requirement of position - Either English or French 10 31 3 11 7 23 14 66 29 46
2014 Language requirement of position - Bilingual 21 43 11 6 2 1 16 78 10 546
2014 Language requirement of position - Unilingual English 21 41 19 4 3 2 9 70 8 36
2014 Language requirement of position - Either English or French 16 49 11 2 4 5 13 79 8 43
2011 Language requirement of position - Bilingual 21 43 10 6 3 2 15 77 12 601
2011 Language requirement of position - Unilingual English 23 53 9 12 0 0 2 78 12 52
2011 Language requirement of position - Either English or French 15 50 13 12 3 3 5 70 16 34
2008 Language requirement of position - Bilingual 20 38 11 11 3 0 17 71 17 415
2008 Language requirement of position - Unilingual English 16 41 8 22 5 8 0 62 29 37
2008 Language requirement of position - Either English or French 7 26 11 19 15 11 11 43 43 27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 14 14 4 4 36 20 48 19 583
2017 Language requirement of position - Unilingual English 9 11 20 6 9 32 13 35 27 74
2017 Language requirement of position - Either English or French 8 9 7 2 5 46 24 56 21 46
2014 Language requirement of position - Bilingual 7 16 20 7 4 27 20 42 20 546
2014 Language requirement of position - Unilingual English 2 14 13 14 2 40 14 35 36 36
2014 Language requirement of position - Either English or French 4 24 21 6 10 28 7 44 24 43
2011 Language requirement of position - Bilingual 9 14 20 7 4 32 15 42 21 602
2011 Language requirement of position - Unilingual English 4 20 23 6 9 32 6 38 25 52
2011 Language requirement of position - Either English or French 0 14 31 3 12 29 11 24 25 34

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 24 9 4 2 11 15 80 7 588
2017 Language requirement of position - Unilingual English 27 24 13 3 3 27 4 74 8 73
2017 Language requirement of position - Either English or French 32 14 8 0 2 34 10 82 4 46
2014 Language requirement of position - Bilingual 33 25 11 3 1 10 16 80 6 546
2014 Language requirement of position - Unilingual English 19 28 11 5 10 19 9 64 21 36
2014 Language requirement of position - Either English or French 26 23 8 2 7 23 11 74 13 43
2011 Language requirement of position - Bilingual 33 21 11 4 1 14 15 76 8 601
2011 Language requirement of position - Unilingual English 23 35 10 4 7 19 2 73 14 52
2011 Language requirement of position - Either English or French 21 26 24 4 3 14 9 61 8 34
2008 Language requirement of position - Bilingual 24 27 13 6 2 11 16 71 12 415
2008 Language requirement of position - Unilingual English 22 16 22 8 11 22 0 48 24 37
2008 Language requirement of position - Either English or French 11 19 11 7 0 41 11 62 15 27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 29 26 11 4 2 13 15 76 9 585
2017 Language requirement of position - Unilingual English 23 21 14 2 8 28 4 65 15 73
2017 Language requirement of position - Either English or French 22 20 5 0 2 39 13 86 4 46
2014 Language requirement of position - Bilingual 29 23 13 3 1 13 16 74 7 545
2014 Language requirement of position - Unilingual English 19 30 11 5 10 16 9 66 21 36
2014 Language requirement of position - Either English or French 24 19 13 6 5 21 13 65 16 43
2011 Language requirement of position - Bilingual 30 21 13 6 2 15 14 71 11 598
2011 Language requirement of position - Unilingual English 23 24 12 6 5 28 2 67 16 52
2011 Language requirement of position - Either English or French 15 36 17 10 3 14 6 63 16 34
2008 Language requirement of position - Bilingual 28 25 14 8 5 7 14 66 17 414
2008 Language requirement of position - Unilingual English 16 22 14 22 5 19 3 48 34 37
2008 Language requirement of position - Either English or French 11 11 19 7 7 22 22 40 27 27
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 94 585
2017 Language requirement of position - Unilingual English 10 90 72
2014 Language requirement of position - Bilingual 5 95 544

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 33
2014 Language requirement of position - Bilingual 55 24

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 76 33
2014 Language requirement of position - Bilingual 77 24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 33
2014 Language requirement of position - Bilingual 0 24

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 33

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 33
2014 Language requirement of position - Bilingual 36 26

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 33
2014 Language requirement of position - Bilingual 20 26

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 33
2014 Language requirement of position - Bilingual 21 26

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 33
2014 Language requirement of position - Bilingual 27 26

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 33

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 33

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 33
2014 Language requirement of position - Bilingual 35 26

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 33
2014 Language requirement of position - Bilingual 0 26

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 33
2014 Language requirement of position - Bilingual 30 26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 33
2014 Language requirement of position - Bilingual 31 26

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 33

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 33

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 33

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 45 33
2014 Language requirement of position - Bilingual 57 26

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 33

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 33

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 33

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 33
2014 Language requirement of position - Bilingual 22 25

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 33
2014 Language requirement of position - Bilingual 36 25

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 33
2014 Language requirement of position - Bilingual 76 25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 33 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 15 12 2 1 42 11 69 5 587
2017 Language requirement of position - Unilingual English 21 15 10 2 4 39 10 69 11 72
2017 Language requirement of position - Either English or French 19 10 3 0 0 43 25 90 0 46
2014 Language requirement of position - Bilingual 17 12 17 1 2 40 12 59 6 546
2014 Language requirement of position - Unilingual English 13 13 18 0 5 32 18 53 10 36
2014 Language requirement of position - Either English or French 12 13 15 2 2 33 22 57 9 43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 31 13 2 1 18 2 79 4 581
2017 Language requirement of position - Unilingual English 34 20 13 4 4 20 5 71 11 74
2017 Language requirement of position - Either English or French 44 19 7 1 0 20 8 88 2 46
2014 Language requirement of position - Bilingual 33 25 16 1 2 19 4 76 3 546
2014 Language requirement of position - Unilingual English 21 22 20 0 5 25 6 63 7 36
2014 Language requirement of position - Either English or French 34 27 11 4 0 11 14 80 5 43
2011 Language requirement of position - Bilingual 39 29 15 2 2 13 0 79 4 604
2011 Language requirement of position - Unilingual English 25 31 19 2 2 21 0 71 5 52
2011 Language requirement of position - Either English or French 39 25 22 5 3 5 0 68 9 34
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 27 20 11 10 1 4 57 22 586
2017 Language requirement of position - Unilingual English 27 30 17 6 16 0 4 59 23 74
2017 Language requirement of position - Either English or French 17 42 24 7 12 0 0 58 18 46

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 23 31 17 12 0 2 39 30 588
2017 Language requirement of position - Unilingual English 16 35 28 14 6 0 1 52 20 74
2017 Language requirement of position - Either English or French 37 29 24 11 0 0 0 65 11 46

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 26 29 15 10 0 2 45 26 585
2017 Language requirement of position - Unilingual English 31 25 24 12 6 0 3 57 18 73
2017 Language requirement of position - Either English or French 46 37 10 3 2 2 0 84 5 46

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 23 25 19 12 0 2 44 31 586
2017 Language requirement of position - Unilingual English 30 25 21 13 7 1 3 57 21 74
2017 Language requirement of position - Either English or French 48 21 14 8 2 2 5 74 11 46

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 27 26 22 11 9 1 5 56 21 587
2017 Language requirement of position - Unilingual English 45 28 15 2 2 0 8 79 5 74
2017 Language requirement of position - Either English or French 60 23 5 5 2 2 4 88 7 46

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 25 28 15 8 1 1 48 24 587
2017 Language requirement of position - Unilingual English 27 41 17 11 4 0 0 68 15 74
2017 Language requirement of position - Either English or French 39 27 19 10 5 0 0 67 14 46

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 34 18 7 4 0 2 70 11 586
2017 Language requirement of position - Unilingual English 31 34 17 8 6 1 3 68 15 74
2017 Language requirement of position - Either English or French 53 30 8 7 0 2 0 85 7 46

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 35 22 13 6 0 1 59 19 586
2017 Language requirement of position - Unilingual English 36 28 19 10 6 0 2 65 16 74
2017 Language requirement of position - Either English or French 48 25 22 5 0 0 0 72 5 46

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 32 19 7 5 1 2 68 12 587
2017 Language requirement of position - Unilingual English 37 29 13 12 6 0 2 68 18 74
2017 Language requirement of position - Either English or French 39 41 17 3 0 0 0 80 3 46

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 34 18 6 3 1 2 72 9 586
2017 Language requirement of position - Unilingual English 45 28 15 4 5 1 3 76 9 73
2017 Language requirement of position - Either English or French 51 37 11 0 2 0 0 87 2 46

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 22 13 4 2 0 3 80 6 585
2017 Language requirement of position - Unilingual English 46 24 8 9 7 0 5 74 17 73
2017 Language requirement of position - Either English or French 64 16 7 7 2 0 4 84 9 45

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 77 10 4 3 1 1 4 92 4 586
2017 Language requirement of position - Unilingual English 74 7 3 7 0 0 9 89 8 74
2017 Language requirement of position - Either English or French 89 2 2 2 2 0 4 94 4 46

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 65 21 8 2 1 0 3 88 3 587
2017 Language requirement of position - Unilingual English 57 29 6 1 0 1 4 92 1 73
2017 Language requirement of position - Either English or French 75 17 5 3 0 0 0 92 3 46

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 68 15 7 5 2 0 3 85 7 587
2017 Language requirement of position - Unilingual English 61 14 6 8 7 0 4 78 16 74
2017 Language requirement of position - Either English or French 82 11 5 0 2 0 0 93 2 46

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 11 5 2 1 0 25 91 3 588
2017 Language requirement of position - Unilingual English 60 10 3 0 0 0 28 96 0 74
2017 Language requirement of position - Either English or French 70 0 3 0 0 2 25 95 0 46

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 70 15 6 2 1 0 7 91 2 584
2017 Language requirement of position - Unilingual English 69 16 6 1 0 0 8 92 1 74
2017 Language requirement of position - Either English or French 87 7 3 2 0 0 2 95 2 46

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 73 11 5 3 1 1 5 90 5 588
2017 Language requirement of position - Unilingual English 63 7 11 5 5 2 8 77 11 74
2017 Language requirement of position - Either English or French 69 8 14 5 0 0 4 80 5 46

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 24 10 3 1 1 3 86 4 585
2017 Language requirement of position - Unilingual English 48 32 11 4 1 0 4 83 6 74
2017 Language requirement of position - Either English or French 54 21 13 9 2 0 2 76 10 46

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 28 38 16 6 0 1 39 22 586
2017 Language requirement of position - Unilingual English 14 38 33 8 7 0 0 52 15 74
2017 Language requirement of position - Either English or French 24 49 22 5 0 0 0 73 5 46

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 22 41 20 10 0 1 30 28 586
2017 Language requirement of position - Unilingual English 4 22 36 28 8 0 1 36 27 74
2017 Language requirement of position - Either English or French 1 18 33 35 11 2 0 47 20 46

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 45 11 4 4 2 1 81 8 586
2017 Language requirement of position - Unilingual English 24 41 17 10 2 7 0 69 12 74
2017 Language requirement of position - Either English or French 18 46 17 11 6 2 0 65 17 46

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 40 15 14 5 1 1 65 19 588
2017 Language requirement of position - Unilingual English 26 30 19 13 7 5 0 59 22 73
2017 Language requirement of position - Either English or French 32 38 18 8 4 0 0 70 12 45
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 87 585
2017 Language requirement of position - Unilingual English 16 84 73
2014 Language requirement of position - Bilingual 9 91 543
2014 Language requirement of position - Unilingual English 24 76 35
2014 Language requirement of position - Either English or French 14 86 43

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 87 13 78
2017 Language requirement of position - Unilingual English 85 15 12
2014 Language requirement of position - Bilingual 73 27 52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 33 3 3 0 0 0 95 3 66
2017 Language requirement of position - Unilingual English 50 20 8 11 10 0 0 70 22 10
2014 Language requirement of position - Bilingual 71 21 0 8 0 0 0 92 8 38
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 23 21 8 8 4 2 36 64 587
2017 Language requirement of position - Unilingual English 35 16 19 8 14 4 4 38 62 74
2017 Language requirement of position - Either English or French 24 32 20 12 8 4 0 25 75 46

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 354
2017 Language requirement of position - Unilingual English 42 41
2017 Language requirement of position - Either English or French 44 34

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 354
2017 Language requirement of position - Unilingual English 35 41
2017 Language requirement of position - Either English or French 44 34

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 354
2017 Language requirement of position - Unilingual English 27 41
2017 Language requirement of position - Either English or French 20 34

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 354
2017 Language requirement of position - Unilingual English 37 41
2017 Language requirement of position - Either English or French 21 34

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 354
2017 Language requirement of position - Unilingual English 7 41
2017 Language requirement of position - Either English or French 0 34

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 354
2017 Language requirement of position - Unilingual English 41 41
2017 Language requirement of position - Either English or French 37 34

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 53 21 8 2 9 347
2017 Language requirement of position - Unilingual English 5 48 20 14 7 6 41
2017 Language requirement of position - Either English or French 6 51 9 13 2 20 33

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 25 15 17 12 2 10 51 33 356
2017 Language requirement of position - Unilingual English 27 27 9 14 17 2 5 57 34 41
2017 Language requirement of position - Either English or French 27 22 18 11 8 0 14 57 22 34

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 3 11 13 26 34 2 10 17 69 355
2017 Language requirement of position - Unilingual English 11 18 12 16 37 2 4 31 56 41
2017 Language requirement of position - Either English or French 7 19 25 18 25 2 3 28 46 34
Report a problem or mistake on this page
Date modified: