2017 Public Service Employee Survey Results for Privy Council Office by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 46 3 12 4 0 0 82 15 415
2017 First official language - French 42 45 5 7 1 0 0 88 8 292
2014 First official language - English 32 48 5 13 2 0 0 80 15 332
2014 First official language - French 40 42 7 9 2 0 0 83 11 298
2011 First official language - English 45 43 4 7 2 0 0 88 8 362
2011 First official language - French 50 39 5 5 1 0 0 89 6 328
2008 First official language - English 44 39 3 9 4 0 0 84 14 236
2008 First official language - French 48 42 4 6 1 0 0 89 7 243

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 16 2 2 0 1 1 96 2 413
2017 First official language - French 58 29 6 4 2 1 0 87 6 291
2014 First official language - English 81 16 3 1 0 0 0 97 1 332
2014 First official language - French 57 30 5 6 1 1 0 88 8 298
2011 First official language - English 84 12 3 0 0 0 0 97 1 362
2011 First official language - French 63 24 5 5 2 1 0 88 7 326
2008 First official language - English 83 11 3 0 1 0 0 96 2 236
2008 First official language - French 58 29 7 4 1 0 0 88 5 243

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 82 12 3 2 1 0 0 94 3 414
2017 First official language - French 48 25 10 13 4 0 0 73 17 291
2014 First official language - English 77 19 2 1 1 0 0 96 1 332
2014 First official language - French 45 29 6 13 6 0 1 74 19 298
2011 First official language - English 78 16 1 3 1 0 0 95 4 362
2011 First official language - French 48 28 6 14 5 0 0 76 18 328
2008 First official language - English 80 12 2 4 2 0 0 93 6 235
2008 First official language - French 44 26 9 17 4 0 0 70 21 243

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 38 4 11 9 0 0 75 21 414
2017 First official language - French 41 39 8 8 4 0 0 80 12 292
2014 First official language - English 58 28 5 6 3 0 0 86 9 331
2014 First official language - French 52 35 5 6 2 0 0 88 7 297
2011 First official language - English 60 25 4 9 2 0 0 84 11 361
2011 First official language - French 53 33 6 7 2 0 0 85 9 326

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 36 13 12 5 0 1 70 17 415
2017 First official language - French 34 35 16 10 4 0 1 70 14 292
2014 First official language - English 31 43 11 11 4 0 0 74 15 332
2014 First official language - French 36 40 11 8 4 0 1 77 11 298
2011 First official language - English 28 42 12 11 4 1 2 72 16 361
2011 First official language - French 35 42 14 7 1 1 1 78 8 327
2008 First official language - English 30 37 12 11 8 0 2 69 19 237
2008 First official language - French 41 38 12 5 2 0 1 80 8 241

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 34 5 5 1 0 0 89 6 415
2017 First official language - French 43 40 10 4 2 0 0 84 7 292
2014 First official language - English 50 32 9 6 2 0 0 83 9 331
2014 First official language - French 44 36 11 5 4 0 0 80 9 298
2011 First official language - English 52 30 8 6 4 0 0 81 10 362
2011 First official language - French 53 30 8 4 4 0 0 83 8 328
2008 First official language - English 49 36 5 6 3 0 0 85 9 237
2008 First official language - French 43 40 10 5 2 0 0 83 7 243

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 32 4 4 1 0 0 92 5 415
2017 First official language - French 48 38 7 5 1 0 0 87 6 291
2014 First official language - English 56 30 7 5 2 0 0 86 7 332
2014 First official language - French 54 31 7 4 3 0 0 86 7 298
2011 First official language - English 53 32 8 6 2 0 0 84 8 362
2011 First official language - French 54 32 6 3 5 0 0 86 8 328
2008 First official language - English 50 40 4 3 3 0 0 90 6 236
2008 First official language - French 47 39 7 5 2 0 0 86 7 242

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 30 8 7 2 0 0 83 9 414
2017 First official language - French 51 35 9 3 1 0 0 86 5 292
2014 First official language - English 53 33 7 6 1 0 0 87 7 331
2014 First official language - French 48 42 6 3 1 0 1 91 3 298

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 33 7 14 7 0 1 72 21 415
2017 First official language - French 39 34 12 11 3 0 0 74 14 292
2014 First official language - English 38 34 11 11 5 0 0 73 16 332
2014 First official language - French 35 35 15 10 4 1 1 71 14 298
2011 First official language - English 38 34 10 11 6 1 0 73 17 361
2011 First official language - French 41 32 12 9 4 1 1 75 13 329

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 15 8 11 13 3 18 60 30 415
2017 First official language - French 37 24 8 8 6 3 14 73 17 292
2014 First official language - English 27 17 9 13 15 1 18 54 35 332
2014 First official language - French 36 23 8 10 10 2 11 68 22 297
2011 First official language - English 24 19 8 14 18 1 17 51 39 359
2011 First official language - French 47 21 6 7 9 1 9 75 18 328
2008 First official language - English 21 13 6 11 34 1 15 40 53 236
2008 First official language - French 41 24 5 8 9 1 11 75 20 241

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 39 6 5 2 0 0 87 7 415
2017 First official language - French 45 41 8 3 3 0 0 86 6 292
2014 First official language - English 44 40 7 7 3 0 0 83 10 332
2014 First official language - French 42 38 9 7 3 0 0 80 10 298
2011 First official language - English 44 37 8 6 4 0 0 82 10 359
2011 First official language - French 45 36 11 4 3 0 0 82 7 326
2008 First official language - English 40 41 6 8 5 0 0 81 14 237
2008 First official language - French 42 39 12 4 3 0 0 81 7 243

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 33 10 9 6 0 0 75 15 415
2017 First official language - French 37 38 14 8 3 0 1 75 11 292
2014 First official language - English 35 37 12 9 7 0 0 73 15 332
2014 First official language - French 32 36 16 10 6 0 0 68 16 298
2011 First official language - English 29 41 13 11 6 0 0 71 16 362
2011 First official language - French 31 38 13 11 6 0 0 70 17 329

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 44 8 9 6 0 0 77 15 415
2017 First official language - French 30 44 15 9 2 0 0 74 11 292

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 31 6 5 2 0 0 88 6 415
2017 First official language - French 49 42 7 1 1 0 0 91 2 291
2014 First official language - English 55 31 9 4 1 0 0 85 6 332
2014 First official language - French 55 33 8 2 2 1 0 89 4 297
2011 First official language - English 51 33 7 5 3 0 0 85 8 362
2011 First official language - French 52 32 12 2 2 0 0 84 4 328
2008 First official language - English 53 36 3 6 2 0 0 89 8 236
2008 First official language - French 54 33 8 3 1 0 0 87 5 243

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 34 8 6 6 0 0 80 12 411
2017 First official language - French 41 39 11 6 3 0 0 80 9 292

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 31 5 2 1 0 0 92 3 413
2017 First official language - French 58 33 6 1 1 0 0 91 2 291
2014 First official language - English 72 20 6 1 2 0 0 92 2 332
2014 First official language - French 67 25 7 1 0 0 0 92 1 298
2011 First official language - English 62 28 7 2 1 0 0 89 3 362
2011 First official language - French 68 22 7 2 0 0 0 91 2 329

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 35 6 11 3 0 1 80 14 413
2017 First official language - French 39 37 13 9 3 0 0 76 11 291
2014 First official language - English 38 42 9 7 4 0 0 80 11 332
2014 First official language - French 33 42 14 7 4 1 0 75 11 298
2011 First official language - English 37 42 9 8 4 0 1 79 11 361
2011 First official language - French 39 34 14 8 4 0 1 74 12 328

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 30 11 5 4 0 0 80 9 414
2017 First official language - French 43 32 16 7 2 0 0 76 8 290
2014 First official language - English 38 40 8 7 6 0 1 79 13 331
2014 First official language - French 35 42 13 6 4 1 0 77 10 298

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 33 10 6 4 0 1 80 9 414
2017 First official language - French 45 37 12 4 1 0 1 83 5 291
2014 First official language - English 46 36 9 4 3 0 1 83 8 332
2014 First official language - French 36 46 11 5 1 0 0 82 6 298
2011 First official language - English 46 39 8 5 1 1 1 86 6 359
2011 First official language - French 48 36 9 4 2 0 1 85 6 329

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 33 5 5 2 0 0 88 7 412
2017 First official language - French 49 37 8 4 2 0 0 86 6 290
2014 First official language - English 51 35 7 4 3 0 0 86 7 332
2014 First official language - French 50 35 7 4 4 1 0 86 8 297
2011 First official language - English 49 36 8 4 2 0 0 85 6 360
2011 First official language - French 53 35 5 4 2 0 1 88 6 329
2008 First official language - English 46 42 5 5 2 0 0 88 8 237
2008 First official language - French 47 42 8 2 2 0 0 88 4 243

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 34 21 11 7 1 1 61 18 415
2017 First official language - French 31 35 17 9 6 0 1 67 16 290
2014 First official language - English 22 38 18 11 9 0 2 61 20 332
2014 First official language - French 33 34 17 10 5 0 1 68 15 298
2011 First official language - English 27 31 22 11 7 0 2 59 19 360
2011 First official language - French 38 35 15 7 5 0 1 73 12 328
2008 First official language - English 16 26 24 21 14 0 0 42 34 237
2008 First official language - French 29 35 18 8 8 0 2 65 17 242

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 20 35 23 10 2 3 34 30 415
2017 First official language - French 16 27 29 16 7 1 4 24 45 291
2014 First official language - English 3 21 38 21 11 2 3 34 25 332
2014 First official language - French 8 28 38 17 6 1 2 23 37 297
2011 First official language - English 9 20 37 20 11 1 3 32 30 361
2011 First official language - French 11 27 32 18 8 1 2 27 40 327
2008 First official language - English 7 21 41 24 5 0 3 29 29 237
2008 First official language - French 17 30 28 15 7 0 3 23 48 243

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 10 23 27 25 3 6 57 17 414
2017 First official language - French 7 10 28 27 18 4 7 50 19 291
2014 First official language - English 4 9 24 37 21 2 4 61 14 331
2014 First official language - French 5 16 27 28 18 2 5 49 23 296
2011 First official language - English 4 9 23 33 26 2 3 63 13 362
2011 First official language - French 4 15 26 30 18 1 6 51 20 327
2008 First official language - English 4 13 28 33 18 0 3 53 18 236
2008 First official language - French 7 17 31 24 14 2 5 41 26 242

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 10 26 29 19 2 8 53 19 413
2017 First official language - French 13 19 30 17 13 2 6 33 35 288
2014 First official language - English 8 13 27 31 17 2 3 50 22 332
2014 First official language - French 12 19 34 18 12 2 2 32 33 296
2011 First official language - English 9 15 26 26 19 1 4 47 25 362
2011 First official language - French 9 17 32 23 15 2 3 40 27 325
2008 First official language - English 9 16 34 24 14 0 2 39 26 237
2008 First official language - French 12 23 28 20 9 2 5 32 38 243

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 20 34 24 11 1 4 37 27 409
2017 First official language - French 13 19 35 16 11 1 5 29 34 288
2014 First official language - English 5 15 43 23 12 1 1 36 21 331
2014 First official language - French 8 22 37 21 9 1 3 31 31 296
2011 First official language - English 8 18 36 21 12 1 3 34 28 361
2011 First official language - French 6 22 36 21 12 1 2 33 29 325
2008 First official language - English 11 23 36 19 8 1 0 28 35 236
2008 First official language - French 10 21 38 19 8 1 3 29 32 242

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 19 29 19 15 2 6 37 32 415
2017 First official language - French 11 19 29 19 14 1 7 36 33 292
2014 First official language - English 11 18 30 21 14 2 5 37 31 331
2014 First official language - French 15 27 24 16 13 1 4 30 45 296
2011 First official language - English 12 18 28 23 14 2 3 39 32 360
2011 First official language - French 9 21 27 22 15 2 4 40 31 324
2008 First official language - English 10 15 32 22 17 0 4 41 26 237
2008 First official language - French 11 18 30 24 11 0 6 37 31 243

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 16 26 25 17 4 6 46 25 414
2017 First official language - French 12 21 25 16 13 8 6 34 38 292
2014 First official language - English 4 12 25 34 19 2 4 56 17 331
2014 First official language - French 6 16 30 24 16 3 5 43 24 297
2011 First official language - English 4 15 25 29 20 1 5 53 20 359
2011 First official language - French 11 16 24 26 15 3 6 44 30 324
2008 First official language - English 11 14 33 23 16 0 3 41 25 235
2008 First official language - French 17 22 27 18 8 4 5 28 42 242

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 12 28 26 16 3 6 47 22 413
2017 First official language - French 7 17 29 21 15 4 7 40 28 289
2014 First official language - English 5 18 32 25 14 3 4 41 24 332
2014 First official language - French 5 15 36 22 17 2 4 41 21 297
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 87 9 3 1 0 0 0 96 1 415
2017 First official language - French 59 24 5 6 3 0 2 85 10 290
2014 First official language - English 83 13 2 1 1 0 1 97 1 330
2014 First official language - French 67 20 4 6 3 0 1 87 9 298
2011 First official language - English 79 13 4 3 1 0 1 93 4 361
2011 First official language - French 60 22 8 5 2 1 1 84 7 328
2008 First official language - English 76 16 4 2 1 0 1 93 3 236
2008 First official language - French 53 25 7 9 4 0 2 79 14 242

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 26 10 8 4 8 7 75 14 414
2017 First official language - French 33 31 12 6 4 7 7 74 12 290
2014 First official language - English 37 29 12 6 5 7 5 74 12 332
2014 First official language - French 32 29 17 7 5 5 5 68 14 297

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 26 5 6 7 1 0 82 13 415
2017 First official language - French 57 28 8 5 1 1 0 86 6 290
2014 First official language - English 51 26 9 6 7 1 1 79 12 332
2014 First official language - French 45 32 9 8 6 1 0 78 14 298

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 31 6 6 5 3 0 82 12 415
2017 First official language - French 43 37 11 5 2 1 1 82 7 290
2014 First official language - English 50 31 6 8 2 2 1 83 10 332
2014 First official language - French 39 43 10 5 3 1 1 82 7 298
2011 First official language - English 48 29 8 8 5 2 0 79 14 362
2011 First official language - French 47 35 8 4 4 1 1 84 8 329
2008 First official language - English 47 31 7 8 6 1 1 80 13 236
2008 First official language - French 38 37 12 7 4 2 1 77 11 243

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 25 9 6 5 18 2 74 14 414
2017 First official language - French 35 29 15 6 4 9 2 72 11 292
2014 First official language - English 41 22 13 7 5 11 1 72 14 332
2014 First official language - French 33 37 14 6 6 5 1 74 12 298
2011 First official language - English 41 24 9 10 7 9 1 72 18 361
2011 First official language - French 42 28 10 7 6 5 1 75 15 329
2008 First official language - English 40 25 12 8 8 6 2 70 17 235
2008 First official language - French 35 29 12 10 7 6 1 68 19 242

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 25 9 12 7 26 5 59 28 415
2017 First official language - French 14 26 15 11 4 23 6 57 21 292
2014 First official language - English 19 23 14 13 8 19 5 55 27 331
2014 First official language - French 17 28 19 10 6 13 6 56 20 298

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 26 3 7 1 0 0 89 8 413
2017 First official language - French 58 33 5 2 1 0 0 92 3 291
2014 First official language - English 58 30 5 6 2 0 0 87 8 332
2014 First official language - French 49 39 6 4 2 0 0 88 6 297
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 29 6 8 5 1 0 81 13 414
2017 First official language - French 45 33 12 6 3 1 1 79 9 292
2014 First official language - English 45 35 8 8 3 1 0 80 11 332
2014 First official language - French 40 38 9 8 3 1 1 79 11 298
2011 First official language - English 39 36 10 9 5 1 0 75 14 360
2011 First official language - French 43 32 11 10 4 0 0 75 13 329
2008 First official language - English 26 44 8 12 9 0 1 71 21 237
2008 First official language - French 40 29 13 10 7 0 1 70 17 243

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 19 7 5 5 2 1 84 9 415
2017 First official language - French 50 32 11 5 2 1 1 83 7 292
2014 First official language - English 59 23 7 5 3 3 0 84 8 332
2014 First official language - French 46 30 13 3 3 2 1 80 7 298
2011 First official language - English 51 28 8 5 4 2 0 82 10 361
2011 First official language - French 48 25 13 7 6 2 1 75 13 328
2008 First official language - English 46 29 9 8 5 2 1 77 13 237
2008 First official language - French 46 28 8 8 6 5 0 77 15 243

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 23 7 9 4 0 0 80 14 414
2017 First official language - French 46 34 10 7 2 1 0 81 9 291
2014 First official language - English 47 33 6 10 4 0 0 80 14 332
2014 First official language - French 44 32 10 8 3 1 1 78 12 298
2011 First official language - English 46 29 10 9 6 1 0 75 14 360
2011 First official language - French 45 28 12 10 5 0 0 74 15 329
2008 First official language - English 41 31 7 12 8 0 0 72 20 237
2008 First official language - French 46 27 10 8 7 1 0 74 15 242

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 91 7 1 1 0 0 0 98 1 412
2017 First official language - French 76 17 5 1 2 0 0 93 3 292
2014 First official language - English 89 9 2 0 0 0 0 98 0 331
2014 First official language - French 76 16 2 3 4 0 0 92 7 297
2011 First official language - English 84 11 2 1 1 0 1 96 2 361
2011 First official language - French 74 17 4 3 1 0 1 91 5 329
2008 First official language - English 89 6 2 1 0 0 0 96 2 237
2008 First official language - French 75 15 4 2 4 0 0 90 6 242

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 22 9 4 5 6 8 79 10 413
2017 First official language - French 44 20 10 6 5 2 14 76 12 292
2014 First official language - English 42 15 13 8 5 6 11 68 16 332
2014 First official language - French 38 25 10 5 7 3 12 74 15 298
2011 First official language - English 34 22 12 8 11 5 9 65 21 360
2011 First official language - French 34 25 12 8 10 2 9 66 21 328

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 19 6 6 3 1 0 85 10 413
2017 First official language - French 61 25 6 4 2 1 1 88 6 292

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 21 6 4 3 2 0 87 7 414
2017 First official language - French 58 27 7 4 2 1 1 86 7 292

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 20 7 6 4 0 0 83 10 414
2017 First official language - French 55 27 9 6 3 0 0 83 8 290
2014 First official language - English 57 25 6 8 3 0 0 82 12 331
2014 First official language - French 49 31 10 4 4 1 1 82 8 297
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 28 6 4 4 5 9 84 10 101
2017 First official language - French 37 38 13 3 0 2 6 83 3 79
2014 First official language - English 46 33 4 5 1 5 5 89 7 77
2014 First official language - French 38 33 8 9 3 1 8 78 12 81

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 30 7 4 3 8 0 85 8 415
2017 First official language - French 39 37 8 5 3 7 1 83 8 290
2014 First official language - English 49 30 7 4 2 7 0 85 7 332
2014 First official language - French 32 40 12 6 3 5 0 77 10 297
2011 First official language - English 39 29 12 7 6 6 0 73 14 360
2011 First official language - French 34 30 16 5 6 8 0 70 12 328

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 31 7 7 4 3 0 81 11 415
2017 First official language - French 40 37 14 4 3 3 0 79 6 290
2014 First official language - English 52 29 8 5 3 2 0 84 9 332
2014 First official language - French 33 38 17 5 4 2 0 73 10 297
2011 First official language - English 38 34 12 6 7 2 0 75 13 361
2011 First official language - French 33 31 19 5 7 3 1 67 13 327
2008 First official language - English 42 31 10 9 7 1 0 74 16 236
2008 First official language - French 31 39 15 7 6 2 0 71 14 242

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 37 8 8 4 4 1 78 13 414
2017 First official language - French 29 39 19 7 2 4 0 71 9 290
2014 First official language - English 40 34 11 9 2 3 0 77 11 331
2014 First official language - French 27 39 16 9 4 5 0 69 13 298
2011 First official language - English 25 42 14 8 5 5 0 71 14 361
2011 First official language - French 25 39 19 7 4 6 1 69 11 329
2008 First official language - English 28 40 12 10 9 1 0 69 19 237
2008 First official language - French 24 35 19 11 2 8 0 65 14 242

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 30 8 12 9 6 0 70 22 415
2017 First official language - French 31 34 15 8 6 5 0 69 15 292
2014 First official language - English 36 28 12 12 8 4 0 67 21 332
2014 First official language - French 23 33 22 8 8 4 1 60 17 298
2011 First official language - English 25 34 11 13 10 7 0 63 25 361
2011 First official language - French 25 36 15 9 8 8 0 65 18 328
2008 First official language - English 24 30 13 18 12 4 0 56 31 237
2008 First official language - French 22 31 19 10 7 11 0 60 19 242

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 38 9 14 7 4 0 69 22 414
2017 First official language - French 28 37 17 10 5 2 0 66 16 291
2014 First official language - English 28 39 11 15 5 2 0 68 20 331
2014 First official language - French 22 41 19 11 5 2 0 64 17 297
2011 First official language - English 23 37 10 21 7 2 0 61 29 360
2011 First official language - French 24 40 18 9 6 2 1 65 16 328
2008 First official language - English 21 44 7 14 14 0 0 64 28 236
2008 First official language - French 22 42 18 8 6 3 0 66 15 242
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 40 10 7 2 2 0 80 10 415
2017 First official language - French 36 45 13 4 1 1 0 82 5 291
2014 First official language - English 39 39 12 5 2 2 0 80 7 332
2014 First official language - French 37 42 13 5 1 2 0 81 6 297
2011 First official language - English 33 39 14 9 3 1 1 73 12 360
2011 First official language - French 42 40 11 4 2 1 0 83 6 329

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 30 6 1 1 2 1 91 3 414
2017 First official language - French 46 38 11 1 0 4 1 88 1 292
2014 First official language - English 59 29 4 3 0 3 1 92 4 332
2014 First official language - French 41 37 10 4 1 6 1 84 5 298
2011 First official language - English 53 28 11 3 0 4 1 85 4 361
2011 First official language - French 45 35 13 2 1 5 0 84 3 329

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 29 8 8 3 7 1 80 12 414
2017 First official language - French 39 37 14 6 2 2 0 77 8 292
2014 First official language - English 52 28 5 7 4 3 1 84 11 332
2014 First official language - French 34 42 10 8 3 1 3 79 11 298
2011 First official language - English 43 27 9 8 6 5 1 76 15 362
2011 First official language - French 36 34 10 8 6 6 1 75 15 327
2008 First official language - English 28 32 14 11 8 6 1 65 20 237
2008 First official language - French 32 36 12 10 5 4 0 72 16 243

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 29 17 11 6 7 2 62 19 414
2017 First official language - French 24 34 22 9 2 7 2 64 12 290
2014 First official language - English 34 29 20 7 5 5 0 67 12 331
2014 First official language - French 21 36 19 10 5 7 3 63 16 298
2011 First official language - English 31 27 18 13 6 5 1 62 19 362
2011 First official language - French 24 33 21 7 4 8 2 64 13 327

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 18 17 11 11 16 6 51 28 415
2017 First official language - French 18 21 20 9 9 16 6 50 24 291
2014 First official language - English 17 20 15 13 12 16 7 47 33 332
2014 First official language - French 14 20 22 16 11 10 7 41 32 298
2011 First official language - English 15 17 17 13 14 16 7 41 36 362
2011 First official language - French 19 22 20 10 13 12 5 50 27 328

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 16 3 2 1 1 2 94 3 413
2017 First official language - French 56 18 9 8 4 3 3 79 12 291
2014 First official language - English 72 19 4 2 0 1 2 94 2 332
2014 First official language - French 49 31 6 6 6 0 2 82 12 298

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 75 12 4 0 0 4 3 95 1 414
2017 First official language - French 57 24 7 2 1 7 3 89 3 290
2014 First official language - English 74 12 6 0 0 4 3 93 1 332
2014 First official language - French 59 27 6 2 1 2 2 91 3 298
2011 First official language - English 72 14 5 1 0 4 4 93 1 361
2011 First official language - French 64 26 5 1 0 2 1 94 2 327
2008 First official language - English 76 10 7 1 0 3 4 91 1 237
2008 First official language - French 66 25 5 3 0 0 1 92 3 242

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 31 9 12 8 7 1 68 22 415
2017 First official language - French 31 36 14 7 5 7 0 72 13 292
2014 First official language - English 31 33 10 11 10 4 1 67 22 332
2014 First official language - French 32 38 11 8 5 4 2 74 14 295
2011 First official language - English 24 34 15 15 9 3 1 60 25 362
2011 First official language - French 31 39 15 7 6 2 0 72 13 327
2008 First official language - English 26 36 13 14 9 1 1 63 24 237
2008 First official language - French 35 37 15 9 3 1 0 72 12 242

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 22 13 17 14 4 5 52 34 415
2017 First official language - French 25 30 15 14 8 4 4 60 24 290
2014 First official language - English 20 17 12 20 23 4 4 40 46 332
2014 First official language - French 16 26 17 16 16 4 5 46 35 298
2011 First official language - English 13 23 17 16 25 2 3 38 44 361
2011 First official language - French 17 31 13 16 18 4 1 51 35 328
2008 First official language - English 14 27 14 20 19 2 4 43 41 236
2008 First official language - French 17 32 20 15 14 1 2 50 30 241

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 37 12 7 3 4 1 77 10 415
2017 First official language - French 31 39 17 5 2 5 0 74 8 290

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 32 10 3 4 7 0 82 8 414
2017 First official language - French 42 33 14 2 2 5 0 80 5 291
2014 First official language - English 46 30 13 3 1 6 0 81 4 332
2014 First official language - French 41 34 13 4 2 5 1 80 6 298

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 38 6 4 2 4 0 87 6 415
2017 First official language - French 45 40 11 1 1 2 0 87 2 292
2014 First official language - English 50 32 12 4 1 2 0 83 5 332
2014 First official language - French 46 37 9 3 2 3 0 85 5 298
2011 First official language - English 39 33 14 7 3 3 0 75 11 359
2011 First official language - French 46 29 14 5 2 4 0 78 7 329

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 28 2 5 2 1 0 91 7 414
2017 First official language - French 55 37 6 2 0 0 0 92 2 290
2014 First official language - English 63 25 6 4 1 0 0 89 5 332
2014 First official language - French 56 31 8 3 1 1 0 88 4 298
2011 First official language - English 53 32 8 4 3 1 0 86 6 361
2011 First official language - French 52 34 10 1 3 0 0 86 4 326
2008 First official language - English 47 35 8 5 5 0 0 81 10 237
2008 First official language - French 40 43 10 5 2 0 0 83 7 242

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 25 12 6 2 1 0 79 9 413
2017 First official language - French 45 31 15 6 2 0 0 77 8 292
2014 First official language - English 52 28 9 7 3 1 0 81 10 332
2014 First official language - French 38 40 15 4 2 1 0 79 5 298
2011 First official language - English 43 31 16 6 4 0 0 74 10 359
2011 First official language - French 44 32 13 5 4 2 0 78 9 329

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 30 9 6 2 0 0 83 8 413
2017 First official language - French 49 32 13 3 2 0 0 82 5 289
2014 First official language - English 55 27 9 6 3 0 0 82 8 332
2014 First official language - French 43 36 14 5 2 0 0 80 7 297
2011 First official language - English 46 32 12 7 3 0 0 78 10 356
2011 First official language - French 47 31 13 5 4 1 0 79 9 329
2008 First official language - English 44 32 13 8 3 0 0 76 11 237
2008 First official language - French 40 41 14 2 2 0 0 81 5 242

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 21 15 11 5 4 3 67 17 414
2017 First official language - French 43 24 15 8 5 3 1 70 14 291
2014 First official language - English 47 18 14 12 5 3 1 67 18 331
2014 First official language - French 37 26 21 7 5 4 0 65 13 298
2011 First official language - English 39 20 16 10 8 4 2 63 20 359
2011 First official language - French 42 25 15 9 6 3 0 70 15 326
2008 First official language - English 29 26 15 15 7 6 2 60 24 236
2008 First official language - French 31 29 17 10 6 5 2 65 16 242
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 48 22 30 415
2017 First official language - French 38 32 30 292
2014 First official language - English 45 25 30 332
2014 First official language - French 41 28 31 298
2011 First official language - English 48 20 32 361
2011 First official language - French 30 38 32 329

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 7 15 53 4 16 6 200
2017 First official language - French 11 26 46 3 7 7 114
2014 First official language - English 7 13 64 8 9999 8 152
2014 First official language - French 16 23 49 3 9999 9 120
2011 First official language - English 6 15 66 4 9999 10 172
2011 First official language - French 12 15 59 4 9999 9 100
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 14 86 414
2017 First official language - French 13 87 292
2014 First official language - English 12 88 329
2014 First official language - French 15 85 297

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 60
2017 First official language - French 32 38
2014 First official language - English 57 38
2014 First official language - French 29 44

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 65 60
2017 First official language - French 68 38
2014 First official language - English 55 38
2014 First official language - French 64 44

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 60
2014 First official language - English 0 38
2014 First official language - French 0 44

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 60

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 38

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 61
2017 First official language - French 32 38
2014 First official language - English 54 38
2014 First official language - French 30 45

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 61
2017 First official language - French 41 38
2014 First official language - English 49 38
2014 First official language - French 37 45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 61
2017 First official language - French 31 38
2014 First official language - English 46 38
2014 First official language - French 45 45

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 61
2017 First official language - French 33 38
2014 First official language - English 41 38
2014 First official language - French 37 45

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 61
2017 First official language - French 18 38
2014 First official language - English 37 38
2014 First official language - French 26 45

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 61
2017 First official language - French 40 38
2014 First official language - English 58 38
2014 First official language - French 56 45

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 61
2017 First official language - French 30 38
2014 First official language - English 37 38
2014 First official language - French 31 45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 38
2014 First official language - English 0 38

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 61
2017 First official language - French 0 38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 61
2017 First official language - French 41 38
2014 First official language - English 43 38
2014 First official language - French 39 45

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 61
2017 First official language - French 28 38
2014 First official language - English 32 38
2014 First official language - French 22 45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 61

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 61
2017 First official language - French 47 38
2014 First official language - English 66 37
2014 First official language - French 50 45

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 61
2017 First official language - French 15 38
2014 First official language - English 19 37
2014 First official language - French 36 45

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 61
2017 First official language - French 12 38

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 61
2017 First official language - French 26 38
2014 First official language - English 16 37
2014 First official language - French 17 45

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 61

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 61

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 61

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 61
2014 First official language - English 13 37
2014 First official language - French 10 45

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 61
2017 First official language - French 36 38
2014 First official language - English 19 37
2014 First official language - French 27 45

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 61
2014 First official language - English 20 35

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 61

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 61

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 61

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 61
2017 First official language - French 21 36
2014 First official language - French 13 43

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 61
2017 First official language - French 28 36
2014 First official language - English 14 35
2014 First official language - French 15 43

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 61
2014 First official language - English 15 35

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 61
2014 First official language - English 17 35

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 61
2014 First official language - English 34 35
2014 First official language - French 15 43

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 61
2014 First official language - French 11 43

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 61
2017 First official language - French 26 36
2014 First official language - English 48 35
2014 First official language - French 40 43

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 61
2017 First official language - French 48 36
2014 First official language - English 56 35
2014 First official language - French 41 43

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 36

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 61

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 81 19 60
2017 First official language - French 71 29 38

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 13 13 3 4 36 14 61 13 415
2017 First official language - French 20 20 13 2 3 30 11 69 8 291
2014 First official language - English 19 13 16 4 3 35 10 58 12 332
2014 First official language - French 16 20 14 4 3 30 12 63 13 298

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 26 13 4 4 16 2 74 10 413
2017 First official language - French 32 32 15 2 2 14 2 77 5 291
2014 First official language - English 30 24 14 5 3 20 3 72 11 332
2014 First official language - French 26 37 14 2 4 14 3 76 7 298
2011 First official language - English 33 28 18 5 3 12 1 70 9 358
2011 First official language - French 29 36 16 6 2 11 0 73 8 327
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 41 7 7 5 4 16 78 14 414
2017 First official language - French 20 41 14 5 3 6 11 74 10 292
2014 First official language - English 20 39 11 6 3 2 19 75 11 332
2014 First official language - French 21 48 12 5 2 1 12 79 8 298
2011 First official language - English 17 42 9 8 4 2 18 74 15 360
2011 First official language - French 26 45 11 6 2 1 8 79 9 327
2008 First official language - English 19 35 7 11 5 2 21 70 21 237
2008 First official language - French 20 40 14 12 3 1 9 67 18 243

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 11 12 5 6 39 20 44 26 412
2017 First official language - French 7 17 17 4 2 34 18 51 14 290
2014 First official language - English 6 12 19 8 5 29 20 35 26 332
2014 First official language - French 7 20 20 6 4 26 17 48 17 298
2011 First official language - English 4 12 22 5 7 38 13 32 23 361
2011 First official language - French 12 17 20 9 4 24 15 48 20 327

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 19 10 5 2 15 15 76 10 414
2017 First official language - French 35 28 10 2 1 13 11 84 4 292
2014 First official language - English 29 20 10 3 3 16 20 75 9 332
2014 First official language - French 35 31 10 4 1 8 11 81 6 298
2011 First official language - English 24 19 14 4 2 19 18 68 10 360
2011 First official language - French 40 27 10 4 2 10 8 81 7 327
2008 First official language - English 22 18 12 7 4 16 21 63 18 237
2008 First official language - French 26 33 14 6 2 11 9 73 9 243

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 21 11 4 3 17 15 72 12 413
2017 First official language - French 28 31 10 3 2 16 11 80 6 290
2014 First official language - English 24 17 15 4 3 18 19 66 11 331
2014 First official language - French 33 29 12 3 1 10 12 79 6 298
2011 First official language - English 21 19 13 7 3 21 17 64 15 358
2011 First official language - French 37 24 15 6 1 9 8 74 8 326
2008 First official language - English 22 17 13 12 8 10 19 55 28 237
2008 First official language - French 30 30 15 7 3 7 9 71 11 242
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 5 95 413
2017 First official language - French 6 94 289
2014 First official language - English 5 95 332
2014 First official language - French 5 95 296

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 22
2017 First official language - French 32 18
2014 First official language - English 67 15
2014 First official language - French 58 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 82 22
2017 First official language - French 63 18
2014 First official language - English 81 15
2014 First official language - French 65 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 0 18
2014 First official language - English 0 15
2014 First official language - French 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 0 18
2014 First official language - French 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - French 31 18
2014 First official language - English 41 15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 22
2017 First official language - French 30 18
2014 First official language - English 35 15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 22
2017 First official language - French 42 18
2014 First official language - English 46 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 0 18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 22
2014 First official language - French 37 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 0 18
2014 First official language - English 0 15
2014 First official language - French 0 15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 22
2014 First official language - English 33 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 22
2014 First official language - English 40 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18
2014 First official language - French 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 0 18
2014 First official language - French 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 22
2017 First official language - French 40 18
2014 First official language - English 41 15
2014 First official language - French 61 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2014 First official language - English 0 14
2014 First official language - French 0 15

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 22
2014 First official language - English 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18
2014 First official language - French 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2014 First official language - English 0 14
2014 First official language - French 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2014 First official language - English 0 14
2014 First official language - French 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 45 18

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 22

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 22

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18
2014 First official language - English 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 22
2014 First official language - English 51 14
2014 First official language - French 37 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18
2014 First official language - French 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 70 22
2014 First official language - English 71 14
2014 First official language - French 82 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 71 29 22
2017 First official language - French 71 29 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 11 10 2 1 46 12 68 8 413
2017 First official language - French 19 20 13 1 1 35 11 73 3 291
2014 First official language - English 16 9 18 1 2 40 15 55 6 332
2014 First official language - French 16 15 16 1 3 39 10 62 8 298

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 25 12 3 1 20 3 78 6 411
2017 First official language - French 32 34 14 2 1 15 2 80 3 290
2014 First official language - English 36 19 16 1 2 21 4 75 4 332
2014 First official language - French 28 31 16 0 2 17 5 76 3 298
2011 First official language - English 37 28 15 2 2 15 0 77 5 362
2011 First official language - French 38 30 16 2 1 12 0 79 3 328
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 31 20 8 10 1 3 60 19 414
2017 First official language - French 26 26 20 13 11 0 4 54 25 291

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 28 30 18 8 0 1 44 26 415
2017 First official language - French 18 21 30 14 14 0 2 40 29 292

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 30 27 14 7 1 2 51 21 412
2017 First official language - French 23 23 27 13 13 0 2 47 26 291

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 24 25 18 8 1 2 49 26 415
2017 First official language - French 24 22 21 17 15 0 2 46 32 290

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 29 18 10 6 1 4 64 17 415
2017 First official language - French 31 21 23 9 9 0 7 56 19 291

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 30 25 14 7 0 1 54 21 415
2017 First official language - French 26 22 28 14 8 1 1 49 23 291

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 32 18 8 4 1 1 71 12 415
2017 First official language - French 36 34 17 6 5 0 2 72 11 290

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 37 21 10 4 0 1 64 15 415
2017 First official language - French 27 28 21 14 7 0 2 56 22 290

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 34 18 7 4 0 1 70 11 415
2017 First official language - French 35 30 19 8 5 1 2 67 14 291

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 33 15 5 3 1 2 77 8 413
2017 First official language - French 34 35 20 6 3 1 2 70 9 291

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 23 14 6 4 0 2 76 10 413
2017 First official language - French 62 19 9 3 1 0 5 86 4 289

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 8 3 3 1 1 4 92 4 414
2017 First official language - French 73 10 4 3 2 1 6 90 5 291

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 22 6 3 0 0 2 91 3 414
2017 First official language - French 63 20 9 2 2 0 4 87 4 291

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 15 6 5 3 0 2 86 8 414
2017 First official language - French 68 13 7 5 3 0 3 85 7 292

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 11 2 1 0 0 27 95 2 415
2017 First official language - French 58 10 6 1 1 0 23 89 3 292

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 16 7 2 0 0 5 91 2 413
2017 First official language - French 72 12 6 1 1 0 8 92 2 290

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 9 6 4 2 1 4 87 7 415
2017 First official language - French 70 12 8 3 1 1 6 88 3 292

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 28 8 4 1 1 3 87 5 414
2017 First official language - French 59 20 13 3 1 0 3 82 5 290

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 35 37 12 5 0 0 46 17 414
2017 First official language - French 15 24 35 17 7 0 1 39 25 291

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 23 42 21 8 0 0 30 28 415
2017 First official language - French 6 21 36 24 11 0 1 36 27 291

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 46 11 5 3 3 0 79 9 414
2017 First official language - French 33 41 14 5 4 3 1 77 9 291

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 40 15 14 5 2 0 66 19 413
2017 First official language - French 25 37 17 13 5 1 1 64 19 292
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 13 87 412
2017 First official language - French 12 88 291
2014 First official language - English 13 87 331
2014 First official language - French 8 92 295

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 85 15 55
2017 First official language - French 92 8 37
2014 First official language - English 84 16 41
2014 First official language - French 71 29 25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 19 6 4 2 0 0 88 6 46
2017 First official language - French 48 46 3 3 0 0 0 94 3 33
2014 First official language - English 77 20 0 3 0 0 0 97 3 34
2014 First official language - French 65 23 0 11 0 0 0 89 11 18
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 26 20 8 9 5 2 33 67 415
2017 First official language - French 36 20 22 9 8 3 2 38 62 291

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 255
2017 First official language - French 17 175

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 255
2017 First official language - French 32 175

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 255
2017 First official language - French 14 175

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 255
2017 First official language - French 57 175

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 255
2017 First official language - French 5 175

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 255
2017 First official language - French 41 175

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 6 50 22 10 3 10 249
2017 First official language - French 6 56 17 8 3 10 173

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 26 14 16 12 3 8 54 31 256
2017 First official language - French 18 24 16 16 13 1 13 48 34 176

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 14 13 23 33 3 10 21 64 256
2017 First official language - French 4 11 15 26 36 1 6 17 67 175
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