2017 Public Service Employee Survey Results for Privy Council Office by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 44 4 13 7 0 0 76 20 55
2017 IS-03 15 54 8 0 23 0 0 69 23 13
2017 IS-05 63 18 6 13 0 0 0 81 13 16
2017 IS-06 36 55 0 0 9 0 0 91 9 11
2014 IS 37 29 5 24 5 0 0 66 29 41
2014 IS-05 45 45 0 9 0 0 0 91 9 11
2014 IS-06 18 27 9 36 9 0 0 45 45 11
2011 IS 40 45 9 4 2 0 0 85 6 47
2011 IS-03 40 40 10 10 0 0 0 80 10 10
2011 IS-05 33 58 0 0 8 0 0 92 8 12
2011 IS-06 55 45 0 0 0 0 0 100 0 11
2008 IS 37 40 6 17 0 0 0 77 17 35
2008 IS-05 27 64 0 9 0 0 0 91 9 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 76 16 2 2 2 0 2 94 4 55
2017 IS-03 69 15 8 0 8 0 0 85 8 13
2017 IS-05 87 6 0 0 0 0 6 100 0 16
2017 IS-06 73 27 0 0 0 0 0 100 0 11
2014 IS 76 20 0 2 0 2 0 98 3 41
2014 IS-05 64 27 0 9 0 0 0 91 9 11
2014 IS-06 82 18 0 0 0 0 0 100 0 11
2011 IS 72 23 4 0 0 0 0 96 0 47
2011 IS-03 70 30 0 0 0 0 0 100 0 10
2011 IS-05 67 25 8 0 0 0 0 92 0 12
2011 IS-06 82 18 0 0 0 0 0 100 0 11
2008 IS 74 17 6 3 0 0 0 91 3 35
2008 IS-05 73 27 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 74 19 2 6 0 0 0 93 6 54
2017 IS-03 77 23 0 0 0 0 0 100 0 13
2017 IS-05 87 6 0 6 0 0 0 94 6 16
2017 IS-06 64 27 0 9 0 0 0 91 9 11
2014 IS 61 27 2 7 2 0 0 88 10 41
2014 IS-05 55 27 9 9 0 0 0 82 9 11
2014 IS-06 82 9 0 9 0 0 0 91 9 11
2011 IS 66 28 0 6 0 0 0 94 6 47
2011 IS-03 60 40 0 0 0 0 0 100 0 10
2011 IS-05 67 8 0 25 0 0 0 75 25 12
2011 IS-06 91 9 0 0 0 0 0 100 0 11
2008 IS 57 26 6 11 0 0 0 83 11 35
2008 IS-05 36 45 0 18 0 0 0 82 18 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 44 4 7 13 0 0 76 20 55
2017 IS-03 31 38 8 8 15 0 0 69 23 13
2017 IS-05 38 43 0 0 19 0 0 81 19 16
2017 IS-06 36 46 9 9 0 0 0 82 9 11
2014 IS 54 29 5 12 0 0 0 83 12 41
2014 IS-05 55 36 0 9 0 0 0 91 9 11
2014 IS-06 73 27 0 0 0 0 0 100 0 11
2011 IS 69 13 7 9 2 0 0 82 11 45
2011 IS-03 60 20 10 0 10 0 0 80 10 10
2011 IS-05 67 0 8 25 0 0 0 67 25 12

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 43 42 4 9 2 0 0 85 11 55
2017 IS-03 46 31 8 15 0 0 0 77 15 13
2017 IS-05 56 38 0 6 0 0 0 94 6 16
2017 IS-06 27 64 9 0 0 0 0 91 0 11
2014 IS 51 39 2 2 5 0 0 90 7 41
2014 IS-05 55 45 0 0 0 0 0 100 0 11
2014 IS-06 73 27 0 0 0 0 0 100 0 11
2011 IS 30 45 17 6 2 0 0 74 9 47
2011 IS-03 30 50 20 0 0 0 0 80 0 10
2011 IS-05 25 58 8 0 8 0 0 83 8 12
2011 IS-06 27 27 27 18 0 0 0 55 18 11
2008 IS 37 34 20 6 3 0 0 71 9 35
2008 IS-05 18 36 27 18 0 0 0 55 18 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 62 29 4 2 4 0 0 91 5 55
2017 IS-03 23 46 15 8 8 0 0 69 15 13
2017 IS-05 76 24 0 0 0 0 0 100 0 16
2017 IS-06 73 27 0 0 0 0 0 100 0 11
2014 IS 51 27 2 15 5 0 0 78 20 41
2014 IS-05 73 9 9 9 0 0 0 82 9 11
2014 IS-06 55 27 0 18 0 0 0 82 18 11
2011 IS 57 26 13 2 2 0 0 83 4 47
2011 IS-03 40 30 20 0 10 0 0 70 10 10
2011 IS-05 58 25 17 0 0 0 0 83 0 12
2011 IS-06 64 36 0 0 0 0 0 100 0 11
2008 IS 49 31 9 11 0 0 0 80 11 35
2008 IS-05 45 27 9 18 0 0 0 73 18 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 67 20 4 7 2 0 0 87 9 55
2017 IS-03 31 23 15 23 8 0 0 54 31 13
2017 IS-05 82 18 0 0 0 0 0 100 0 16
2017 IS-06 82 18 0 0 0 0 0 100 0 11
2014 IS 59 24 5 7 5 0 0 83 12 41
2014 IS-05 73 18 9 0 0 0 0 91 0 11
2014 IS-06 64 27 0 9 0 0 0 91 9 11
2011 IS 57 32 4 2 4 0 0 89 6 47
2011 IS-03 50 30 10 0 10 0 0 80 10 10
2011 IS-05 67 17 8 8 0 0 0 83 8 12
2011 IS-06 73 27 0 0 0 0 0 100 0 11
2008 IS 43 43 6 9 0 0 0 86 9 35
2008 IS-05 45 27 0 27 0 0 0 73 27 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 59 32 6 4 0 0 0 91 4 54
2017 IS-03 62 23 15 0 0 0 0 85 0 13
2017 IS-05 68 32 0 0 0 0 0 100 0 16
2017 IS-06 55 45 0 0 0 0 0 100 0 11
2014 IS 56 29 7 5 0 0 2 88 5 41
2014 IS-05 64 36 0 0 0 0 0 100 0 11
2014 IS-06 73 18 9 0 0 0 0 91 0 11

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 47 23 5 16 5 0 2 72 22 55
2017 IS-03 69 23 0 0 8 0 0 92 8 13
2017 IS-05 57 18 13 13 0 0 0 75 13 16
2017 IS-06 18 36 0 45 0 0 0 55 45 11
2014 IS 44 27 12 12 5 0 0 71 17 41
2014 IS-05 55 27 0 9 9 0 0 82 18 11
2014 IS-06 45 27 27 0 0 0 0 73 0 11
2011 IS 47 32 9 11 2 0 0 79 13 47
2011 IS-03 60 30 0 0 10 0 0 90 10 10
2011 IS-05 83 8 0 8 0 0 0 92 8 12
2011 IS-06 9 55 18 18 0 0 0 64 18 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 57 18 4 11 2 0 9 82 14 55
2017 IS-03 54 8 0 8 0 0 31 89 11 13
2017 IS-05 63 12 6 19 0 0 0 75 19 16
2017 IS-06 55 36 0 9 0 0 0 91 9 11
2014 IS 34 20 12 15 7 2 10 61 25 41
2014 IS-05 36 36 9 18 0 0 0 73 18 11
2014 IS-06 27 27 27 9 9 0 0 55 18 11
2011 IS 40 30 2 13 6 0 9 77 21 47
2011 IS-03 40 40 0 0 10 0 10 89 11 10
2011 IS-05 42 25 8 0 17 0 8 73 18 12
2011 IS-06 55 27 0 18 0 0 0 82 18 11
2008 IS 31 31 6 6 20 0 6 67 27 35
2008 IS-05 18 36 0 9 27 0 9 60 40 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 60 31 0 4 5 0 0 91 9 55
2017 IS-03 31 46 0 15 8 0 0 77 23 13
2017 IS-05 75 25 0 0 0 0 0 100 0 16
2017 IS-06 100 0 0 0 0 0 0 100 0 11
2014 IS 37 34 12 12 5 0 0 71 17 41
2014 IS-05 64 9 27 0 0 0 0 73 0 11
2014 IS-06 36 45 9 9 0 0 0 82 9 11
2011 IS 43 39 9 4 4 0 0 83 9 46
2011 IS-03 30 50 10 10 0 0 0 80 10 10
2011 IS-05 50 25 17 0 8 0 0 75 8 12
2011 IS-06 60 30 10 0 0 0 0 90 0 10
2008 IS 31 34 29 0 6 0 0 66 6 35
2008 IS-05 18 45 36 0 0 0 0 64 0 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 53 25 7 7 7 0 0 78 15 55
2017 IS-03 31 38 8 15 8 0 0 69 23 13
2017 IS-05 68 25 6 0 0 0 0 94 0 16
2017 IS-06 64 9 9 9 9 0 0 73 18 11
2014 IS 44 32 5 10 10 0 0 76 20 41
2014 IS-05 82 0 0 9 9 0 0 82 18 11
2014 IS-06 27 64 9 0 0 0 0 91 0 11
2011 IS 36 34 15 11 2 2 0 72 13 47
2011 IS-03 50 20 10 20 0 0 0 70 20 10
2011 IS-05 33 33 17 8 8 0 0 67 17 12
2011 IS-06 36 36 18 9 0 0 0 73 9 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 51 35 5 4 5 0 0 85 9 55
2017 IS-03 62 23 0 8 8 0 0 85 15 13
2017 IS-05 43 44 13 0 0 0 0 87 0 16
2017 IS-06 64 27 0 0 9 0 0 91 9 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 62 29 5 2 2 0 0 91 4 55
2017 IS-03 54 31 0 8 8 0 0 85 15 13
2017 IS-05 62 31 6 0 0 0 0 94 0 16
2017 IS-06 91 9 0 0 0 0 0 100 0 11
2014 IS 54 24 15 5 0 2 0 80 5 41
2014 IS-05 73 9 18 0 0 0 0 82 0 11
2014 IS-06 45 36 18 0 0 0 0 82 0 11
2011 IS 60 19 17 2 2 0 0 79 4 47
2011 IS-03 60 10 20 10 0 0 0 70 10 10
2011 IS-05 67 8 25 0 0 0 0 75 0 12
2011 IS-06 73 27 0 0 0 0 0 100 0 11
2008 IS 34 46 6 9 6 0 0 80 14 35
2008 IS-05 27 64 9 0 0 0 0 91 0 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 53 24 5 11 7 0 0 76 18 55
2017 IS-03 38 15 15 23 8 0 0 54 31 13
2017 IS-05 62 32 0 6 0 0 0 94 6 16
2017 IS-06 55 27 0 9 9 0 0 82 18 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 70 20 4 4 2 0 0 91 6 54
2017 IS-03 46 31 8 8 8 0 0 77 15 13
2017 IS-05 81 19 0 0 0 0 0 100 0 16
2017 IS-06 82 18 0 0 0 0 0 100 0 11
2014 IS 66 15 17 0 2 0 0 80 2 41
2014 IS-05 73 18 9 0 0 0 0 91 0 11
2014 IS-06 82 9 9 0 0 0 0 91 0 11
2011 IS 66 21 11 0 2 0 0 87 2 47
2011 IS-03 50 50 0 0 0 0 0 100 0 10
2011 IS-05 83 0 17 0 0 0 0 83 0 12
2011 IS-06 82 0 18 0 0 0 0 82 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 52 28 6 7 7 0 0 80 15 54
2017 IS-03 31 38 8 8 15 0 0 69 23 13
2017 IS-05 57 37 0 0 6 0 0 94 6 16
2017 IS-06 55 18 9 18 0 0 0 73 18 11
2014 IS 39 34 12 10 5 0 0 73 15 41
2014 IS-05 45 36 9 9 0 0 0 82 9 11
2014 IS-06 55 18 27 0 0 0 0 73 0 11
2011 IS 36 36 19 4 2 0 2 74 7 47
2011 IS-03 20 50 20 10 0 0 0 70 10 10
2011 IS-05 33 42 8 8 8 0 0 75 17 12
2011 IS-06 64 9 27 0 0 0 0 73 0 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 48 32 7 6 7 0 0 80 13 54
2017 IS-03 15 46 15 0 23 0 0 62 23 13
2017 IS-05 62 38 0 0 0 0 0 100 0 16
2017 IS-06 64 18 0 18 0 0 0 82 18 11
2014 IS 46 22 15 7 10 0 0 68 17 41
2014 IS-05 64 18 0 9 9 0 0 82 18 11
2014 IS-06 64 0 36 0 0 0 0 64 0 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 54 35 4 2 6 0 0 89 7 54
2017 IS-03 46 38 8 0 8 0 0 85 8 13
2017 IS-05 63 31 0 0 6 0 0 94 6 16
2017 IS-06 55 36 0 9 0 0 0 91 9 11
2014 IS 44 32 15 7 2 0 0 76 10 41
2014 IS-05 64 18 9 9 0 0 0 82 9 11
2014 IS-06 55 27 18 0 0 0 0 82 0 11
2011 IS 52 33 4 9 0 0 2 87 9 46
2011 IS-03 50 30 10 10 0 0 0 80 10 10
2011 IS-05 58 25 0 17 0 0 0 83 17 12
2011 IS-06 60 30 10 0 0 0 0 90 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 61 32 0 2 6 0 0 92 8 53
2017 IS-03 23 62 0 8 8 0 0 85 15 13
2017 IS-05 82 18 0 0 0 0 0 100 0 16
2017 IS-06 73 27 0 0 0 0 0 100 0 11
2014 IS 49 29 2 12 7 0 0 78 20 41
2014 IS-05 73 9 0 18 0 0 0 82 18 11
2014 IS-06 55 36 0 9 0 0 0 91 9 11
2011 IS 53 32 9 4 2 0 0 85 6 47
2011 IS-03 40 50 0 10 0 0 0 90 10 10
2011 IS-05 58 17 25 0 0 0 0 75 0 12
2011 IS-06 73 18 9 0 0 0 0 91 0 11
2008 IS 29 51 14 0 6 0 0 80 6 35
2008 IS-05 18 64 18 0 0 0 0 82 0 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 33 18 9 7 0 0 66 16 55
2017 IS-03 69 8 23 0 0 0 0 77 0 13
2017 IS-05 31 44 12 6 6 0 0 76 13 16
2017 IS-06 0 37 27 18 18 0 0 37 36 11
2014 IS 22 32 22 17 5 0 2 55 23 41
2014 IS-05 9 45 27 18 0 0 0 55 18 11
2014 IS-06 0 18 36 27 18 0 0 18 45 11
2011 IS 36 32 15 9 9 0 0 68 17 47
2011 IS-03 60 10 20 0 10 0 0 70 10 10
2011 IS-05 50 33 8 0 8 0 0 83 8 12
2011 IS-06 9 27 18 27 18 0 0 36 45 11
2008 IS 29 43 20 0 6 0 3 74 6 35
2008 IS-05 9 55 9 0 18 0 9 70 20 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 5 16 44 20 6 0 9 28 24 55
2017 IS-03 8 0 46 15 8 0 23 30 10 13
2017 IS-05 0 19 37 31 6 0 6 40 20 16
2017 IS-06 9 36 45 0 9 0 0 9 45 11
2014 IS 2 27 39 15 12 0 5 28 31 41
2014 IS-05 0 27 27 27 9 0 9 40 30 11
2014 IS-06 9 18 55 9 9 0 0 18 27 11
2011 IS 11 17 28 28 13 2 2 42 29 47
2011 IS-03 10 10 20 30 20 0 10 56 22 10
2011 IS-05 17 17 33 33 0 0 0 33 33 12
2011 IS-06 9 9 36 18 27 0 0 45 18 11
2008 IS 9 14 31 34 9 0 3 44 24 35
2008 IS-05 9 9 45 36 0 0 0 36 18 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 4 9 18 36 22 0 11 65 14 55
2017 IS-03 0 8 23 23 23 0 23 60 10 13
2017 IS-05 0 13 19 37 25 0 6 66 13 16
2017 IS-06 9 0 9 63 18 0 0 82 9 11
2014 IS 2 20 10 34 27 2 5 66 24 41
2014 IS-05 0 0 18 27 45 0 9 80 0 11
2014 IS-06 0 18 9 45 27 0 0 73 18 11
2011 IS 0 11 15 38 30 4 2 73 11 47
2011 IS-03 0 10 30 30 20 0 10 56 11 10
2011 IS-05 0 17 8 42 33 0 0 75 17 12
2011 IS-06 0 0 18 36 45 0 0 82 0 11
2008 IS 0 3 23 51 17 3 3 73 3 35
2008 IS-05 0 0 45 45 0 9 0 50 0 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 5 7 36 18 20 0 13 44 15 55
2017 IS-03 15 8 23 15 15 0 23 40 30 13
2017 IS-05 0 6 50 12 25 0 6 40 7 16
2017 IS-06 0 9 27 36 27 0 0 64 9 11
2014 IS 5 15 32 27 10 5 7 42 22 41
2014 IS-05 0 9 27 55 0 0 9 60 10 11
2014 IS-06 9 18 55 9 9 0 0 18 27 11
2011 IS 15 9 30 26 15 2 4 43 25 47
2011 IS-03 10 10 20 40 10 0 10 56 22 10
2011 IS-05 25 17 42 8 8 0 0 17 42 12
2011 IS-06 0 0 45 18 36 0 0 55 0 11
2008 IS 6 17 20 34 20 0 3 56 24 35
2008 IS-05 9 27 36 18 9 0 0 27 36 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 9 15 40 13 13 0 11 29 27 55
2017 IS-03 15 0 23 15 23 0 23 50 20 13
2017 IS-05 13 13 43 19 6 0 6 27 27 16
2017 IS-06 0 45 45 9 0 0 0 9 45 11
2014 IS 5 17 44 17 10 2 5 29 24 41
2014 IS-05 9 18 36 18 18 0 0 36 27 11
2014 IS-06 9 18 64 9 0 0 0 9 27 11
2011 IS 13 13 43 19 11 2 0 30 26 47
2011 IS-03 20 0 60 20 0 0 0 20 20 10
2011 IS-05 8 17 42 33 0 0 0 33 25 12
2011 IS-06 18 27 36 18 0 0 0 18 45 11
2008 IS 6 23 31 17 20 0 3 38 29 35
2008 IS-05 0 27 45 18 9 0 0 27 27 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 11 22 29 13 13 0 13 29 38 55
2017 IS-03 8 8 31 23 0 0 31 33 22 13
2017 IS-05 6 25 24 19 19 0 6 40 34 16
2017 IS-06 18 45 18 9 9 0 0 18 63 11
2014 IS 10 24 20 20 15 5 7 39 39 41
2014 IS-05 0 0 0 45 36 18 0 100 0 11
2014 IS-06 9 18 45 9 9 0 9 20 30 11
2011 IS 9 18 22 29 13 2 7 46 29 45
2011 IS-05 9 27 0 45 9 0 9 60 40 11
2011 IS-06 9 9 45 18 18 0 0 36 18 11
2008 IS 6 11 17 40 23 0 3 65 18 35
2008 IS-05 0 18 18 55 9 0 0 64 18 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 9 16 18 20 18 4 15 47 31 55
2017 IS-03 15 8 8 31 8 0 31 56 33 13
2017 IS-05 6 12 32 13 31 0 6 47 19 16
2017 IS-06 0 18 18 27 18 9 9 56 22 11
2014 IS 5 10 20 20 32 2 12 60 17 41
2014 IS-05 0 9 9 9 64 9 0 80 10 11
2014 IS-06 0 0 27 27 27 0 18 67 0 11
2011 IS 2 9 26 34 19 2 9 60 12 47
2011 IS-03 0 0 30 50 10 0 10 67 0 10
2011 IS-05 0 25 25 25 17 0 8 45 27 12
2011 IS-06 0 0 18 55 27 0 0 82 0 11
2008 IS 0 11 34 26 23 3 3 52 12 35
2008 IS-05 0 9 45 18 18 9 0 40 10 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 15 9 25 11 26 2 13 43 28 55
2017 IS-03 23 0 38 0 15 0 23 20 30 13
2017 IS-05 6 6 18 19 38 6 6 65 14 16
2017 IS-06 18 18 18 9 37 0 0 46 36 11
2014 IS 5 15 37 15 20 2 7 38 22 41
2014 IS-05 0 0 36 9 45 0 9 60 0 11
2014 IS-06 9 9 55 18 9 0 0 27 18 11
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 80 16 2 2 0 0 0 96 2 55
2017 IS-03 85 15 0 0 0 0 0 100 0 13
2017 IS-05 81 13 6 0 0 0 0 94 0 16
2017 IS-06 64 36 0 0 0 0 0 100 0 11
2014 IS 80 15 0 2 2 0 0 95 5 41
2014 IS-05 73 27 0 0 0 0 0 100 0 11
2014 IS-06 100 0 0 0 0 0 0 100 0 11
2011 IS 78 15 4 2 0 0 0 93 2 46
2011 IS-03 80 10 10 0 0 0 0 90 0 10
2011 IS-05 75 17 0 8 0 0 0 92 8 12
2011 IS-06 80 20 0 0 0 0 0 100 0 10
2008 IS 69 20 3 3 3 0 3 91 6 35
2008 IS-05 55 36 9 0 0 0 0 91 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 42 22 9 9 7 7 4 71 18 55
2017 IS-03 31 15 15 8 15 8 8 55 27 13
2017 IS-05 50 19 13 0 0 13 6 84 0 16
2017 IS-06 64 18 0 9 9 0 0 82 18 11
2014 IS 39 17 15 2 12 15 0 66 17 41
2014 IS-05 36 18 9 0 9 27 0 75 13 11
2014 IS-06 55 18 9 9 9 0 0 73 18 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 53 22 5 5 13 2 0 76 19 55
2017 IS-03 31 38 8 0 23 0 0 69 23 13
2017 IS-05 75 6 6 6 0 6 0 87 7 16
2017 IS-06 64 18 9 0 9 0 0 82 9 11
2014 IS 51 17 15 5 10 2 0 70 15 41
2014 IS-05 55 0 9 9 18 9 0 60 30 11
2014 IS-06 55 27 18 0 0 0 0 82 0 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 47 29 11 5 5 2 0 78 11 55
2017 IS-03 31 46 8 8 8 0 0 77 15 13
2017 IS-05 62 19 6 0 6 6 0 87 7 16
2017 IS-06 73 27 0 0 0 0 0 100 0 11
2014 IS 49 27 12 5 5 2 0 78 10 41
2014 IS-05 55 27 0 0 9 9 0 90 10 11
2014 IS-06 73 9 18 0 0 0 0 82 0 11
2011 IS 45 36 6 4 6 2 0 83 11 47
2011 IS-03 30 50 0 0 20 0 0 80 20 10
2011 IS-05 50 33 0 8 8 0 0 83 17 12
2011 IS-06 73 18 9 0 0 0 0 91 0 11
2008 IS 29 46 9 9 6 3 0 76 15 35
2008 IS-05 36 55 9 0 0 0 0 91 0 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 31 27 14 9 4 15 0 68 15 55
2017 IS-03 8 31 8 15 8 31 0 56 33 13
2017 IS-05 44 25 18 6 0 6 0 74 7 16
2017 IS-06 46 27 9 9 0 9 0 80 10 11
2014 IS 32 32 5 12 5 15 0 74 20 41
2014 IS-05 18 36 0 18 9 18 0 67 33 11
2014 IS-06 55 18 9 9 0 9 0 80 10 11
2011 IS 40 30 4 9 11 6 0 75 20 47
2011 IS-03 40 40 0 10 10 0 0 80 20 10
2011 IS-05 42 17 8 8 25 0 0 58 33 12
2011 IS-06 64 36 0 0 0 0 0 100 0 11
2008 IS 24 32 15 3 12 15 0 66 17 34
2008 IS-05 20 40 30 0 0 10 0 67 0 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 18 25 9 13 7 22 5 60 28 55
2017 IS-03 0 38 8 8 15 31 0 56 33 13
2017 IS-05 13 31 6 6 6 25 13 70 20 16
2017 IS-06 37 18 18 9 0 9 9 67 11 11
2014 IS 15 27 10 12 10 22 5 57 30 41
2014 IS-05 9 27 9 18 9 27 0 50 38 11
2014 IS-06 18 27 9 9 0 18 18 71 14 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 63 19 6 9 2 2 0 83 11 54
2017 IS-03 54 15 15 15 0 0 0 69 15 13
2017 IS-05 80 20 0 0 0 0 0 100 0 15
2017 IS-06 55 36 0 9 0 0 0 91 9 11
2014 IS 54 29 10 7 0 0 0 83 7 41
2014 IS-05 55 18 18 9 0 0 0 73 9 11
2014 IS-06 64 18 18 0 0 0 0 82 0 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 59 22 4 7 6 2 0 83 13 54
2017 IS-03 46 31 8 8 8 0 0 77 15 13
2017 IS-05 75 19 0 6 0 0 0 94 6 16
2017 IS-06 60 0 10 10 10 10 0 67 22 10
2014 IS 56 27 7 5 5 0 0 83 10 41
2014 IS-05 64 9 9 0 18 0 0 73 18 11
2014 IS-06 73 27 0 0 0 0 0 100 0 11
2011 IS 38 28 15 13 4 2 0 67 17 47
2011 IS-03 50 30 0 20 0 0 0 80 20 10
2011 IS-05 25 33 17 17 8 0 0 58 25 12
2011 IS-06 45 27 9 18 0 0 0 73 18 11
2008 IS 34 31 23 9 3 0 0 66 11 35
2008 IS-05 27 27 36 9 0 0 0 55 9 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 69 16 4 4 5 0 2 87 9 55
2017 IS-03 62 15 8 8 8 0 0 77 15 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 73 0 9 9 9 0 0 73 18 11
2014 IS 59 17 10 7 0 5 2 82 8 41
2014 IS-05 73 18 0 0 0 9 0 100 0 11
2014 IS-06 82 9 9 0 0 0 0 91 0 11
2011 IS 38 26 13 11 6 6 0 68 18 47
2011 IS-03 70 20 0 10 0 0 0 90 10 10
2011 IS-05 33 25 17 17 8 0 0 58 25 12
2011 IS-06 45 27 18 9 0 0 0 73 9 11
2008 IS 43 31 11 6 6 3 0 76 12 35
2008 IS-05 55 18 18 9 0 0 0 73 9 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 69 18 0 9 4 0 0 87 13 55
2017 IS-03 54 23 0 15 8 0 0 77 23 13
2017 IS-05 81 19 0 0 0 0 0 100 0 16
2017 IS-06 73 0 0 18 9 0 0 73 27 11
2014 IS 51 20 12 12 5 0 0 71 17 41
2014 IS-05 45 18 18 9 9 0 0 64 18 11
2014 IS-06 73 18 9 0 0 0 0 91 0 11
2011 IS 37 37 4 13 7 2 0 76 20 46
2011 IS-05 25 42 8 17 8 0 0 67 25 12
2011 IS-06 55 45 0 0 0 0 0 100 0 11
2008 IS 37 31 11 9 9 3 0 71 18 35
2008 IS-05 18 64 9 9 0 0 0 82 9 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 91 7 0 0 2 0 0 98 2 55
2017 IS-03 92 8 0 0 0 0 0 100 0 13
2017 IS-05 100 0 0 0 0 0 0 100 0 16
2017 IS-06 82 18 0 0 0 0 0 100 0 11
2014 IS 95 2 2 0 0 0 0 98 0 41
2014 IS-05 91 9 0 0 0 0 0 100 0 11
2014 IS-06 100 0 0 0 0 0 0 100 0 11
2011 IS 85 6 0 4 4 0 0 91 9 47
2011 IS-03 90 0 0 10 0 0 0 90 10 10
2011 IS-05 75 8 0 8 8 0 0 83 17 12
2011 IS-06 91 9 0 0 0 0 0 100 0 11
2008 IS 94 6 0 0 0 0 0 100 0 35
2008 IS-05 82 18 0 0 0 0 0 100 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 57 13 7 5 11 4 4 74 18 55
2017 IS-03 69 8 0 0 15 0 8 83 17 13
2017 IS-05 69 18 0 0 6 6 0 93 7 16
2017 IS-06 46 9 18 18 9 0 0 55 27 11
2014 IS 54 17 12 5 2 2 7 78 8 41
2014 IS-05 55 36 9 0 0 0 0 91 0 11
2014 IS-06 73 9 9 0 0 0 9 90 0 11
2011 IS 43 28 13 2 11 2 2 73 13 47
2011 IS-03 40 30 20 0 0 10 0 78 0 10
2011 IS-05 67 25 0 0 8 0 0 92 8 12
2011 IS-06 27 45 9 0 9 0 9 80 10 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 69 16 4 7 4 0 0 85 11 55
2017 IS-03 62 23 0 15 0 0 0 85 15 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 73 0 9 9 9 0 0 73 18 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 71 13 5 4 5 2 0 85 9 55
2017 IS-03 69 15 8 0 8 0 0 85 8 13
2017 IS-05 75 25 0 0 0 0 0 100 0 16
2017 IS-06 73 9 9 0 9 0 0 82 9 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 73 13 2 5 7 0 0 85 13 55
2017 IS-03 62 23 0 0 15 0 0 85 15 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 73 0 9 9 9 0 0 73 18 11
2014 IS 61 22 7 5 5 0 0 83 10 41
2014 IS-05 64 18 0 9 9 0 0 82 18 11
2014 IS-06 91 0 9 0 0 0 0 91 0 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 75 8 0 17 0 0 0 83 17 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 49 31 4 9 0 7 0 86 10 55
2017 IS-03 38 38 0 8 0 15 0 91 9 13
2017 IS-05 81 13 0 0 0 6 0 100 0 16
2017 IS-06 37 54 0 9 0 0 0 91 9 11
2014 IS 49 24 5 2 2 17 0 88 6 41
2014 IS-05 73 18 0 0 0 9 0 100 0 11
2014 IS-06 55 36 0 0 0 9 0 100 0 11
2011 IS 36 21 17 9 9 9 0 63 19 47
2011 IS-03 30 20 10 0 20 20 0 63 25 10
2011 IS-05 42 25 17 17 0 0 0 67 17 12
2011 IS-06 55 18 18 9 0 0 0 73 9 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 46 42 2 9 0 2 0 89 9 55
2017 IS-03 31 54 0 8 0 8 0 92 8 13
2017 IS-05 57 43 0 0 0 0 0 100 0 16
2017 IS-06 55 27 9 9 0 0 0 82 9 11
2014 IS 41 29 17 5 2 5 0 74 8 41
2014 IS-05 55 18 27 0 0 0 0 73 0 11
2014 IS-06 64 27 9 0 0 0 0 91 0 11
2011 IS 36 30 9 6 9 11 0 74 17 47
2011 IS-03 30 20 0 10 20 20 0 63 38 10
2011 IS-05 42 25 17 8 8 0 0 67 17 12
2011 IS-06 55 45 0 0 0 0 0 100 0 11
2008 IS 31 46 11 0 6 6 0 82 6 35
2008 IS-05 27 55 9 0 0 9 0 90 0 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 40 43 7 7 0 2 0 85 7 55
2017 IS-03 15 62 0 15 0 8 0 83 17 13
2017 IS-05 50 50 0 0 0 0 0 100 0 16
2017 IS-06 55 27 9 9 0 0 0 82 9 11
2014 IS 43 20 23 8 3 5 0 66 11 40
2014 IS-05 55 27 18 0 0 0 0 82 0 11
2014 IS-06 70 10 10 10 0 0 0 80 10 10
2011 IS 34 21 26 9 4 6 0 59 14 47
2011 IS-03 30 30 20 0 10 10 0 67 11 10
2011 IS-05 25 25 42 8 0 0 0 50 8 12
2011 IS-06 55 18 18 9 0 0 0 73 9 11
2008 IS 23 43 11 9 3 11 0 74 13 35
2008 IS-05 27 55 9 0 0 9 0 90 0 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 40 29 7 15 4 5 0 73 19 55
2017 IS-03 15 31 15 23 0 15 0 55 27 13
2017 IS-05 57 37 0 6 0 0 0 94 6 16
2017 IS-06 37 36 9 18 0 0 0 73 18 11
2014 IS 41 22 17 10 10 0 0 63 20 41
2014 IS-05 45 27 18 0 9 0 0 73 9 11
2014 IS-06 64 18 9 9 0 0 0 82 9 11
2011 IS 26 34 15 6 11 9 0 65 19 47
2011 IS-03 0 60 10 0 20 10 0 67 22 10
2011 IS-05 33 33 17 8 8 0 0 67 17 12
2011 IS-06 55 18 9 9 0 9 0 80 10 11
2008 IS 29 17 20 9 6 20 0 57 18 35
2008 IS-05 27 27 18 0 0 27 0 75 0 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 35 38 9 11 0 7 0 78 12 55
2017 IS-03 23 54 23 0 0 0 0 77 0 13
2017 IS-05 38 43 0 13 0 6 0 87 13 16
2017 IS-06 46 27 0 18 0 9 0 80 20 11
2014 IS 37 39 5 15 5 0 0 76 20 41
2014 IS-05 64 27 9 0 0 0 0 91 0 11
2014 IS-06 36 45 0 18 0 0 0 82 18 11
2011 IS 24 39 13 13 7 4 0 66 20 46
2011 IS-05 33 50 0 17 0 0 0 83 17 12
2011 IS-06 36 45 18 0 0 0 0 82 0 11
2008 IS 23 54 9 3 9 3 0 79 12 35
2008 IS-05 36 64 0 0 0 0 0 100 0 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 42 40 11 7 0 0 0 82 7 55
2017 IS-03 23 62 15 0 0 0 0 85 0 13
2017 IS-05 62 13 6 19 0 0 0 75 19 16
2017 IS-06 27 64 0 9 0 0 0 91 9 11
2014 IS 39 41 7 10 0 2 0 83 10 41
2014 IS-05 73 18 0 9 0 0 0 91 9 11
2014 IS-06 36 55 9 0 0 0 0 91 0 11
2011 IS 45 32 13 9 0 2 0 78 9 47
2011 IS-03 40 30 10 20 0 0 0 70 20 10
2011 IS-05 50 42 8 0 0 0 0 92 0 12
2011 IS-06 64 18 18 0 0 0 0 82 0 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 60 31 5 0 0 4 0 94 0 55
2017 IS-03 62 31 0 0 0 8 0 100 0 13
2017 IS-05 75 25 0 0 0 0 0 100 0 16
2017 IS-06 45 46 9 0 0 0 0 91 0 11
2014 IS 49 24 12 5 2 7 0 79 8 41
2014 IS-05 55 27 9 0 0 9 0 90 0 11
2014 IS-06 36 27 18 9 0 9 0 70 10 11
2011 IS 50 26 7 9 0 9 0 83 10 46
2011 IS-05 75 17 0 8 0 0 0 92 8 12
2011 IS-06 55 36 9 0 0 0 0 91 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 54 16 4 13 4 7 2 78 18 55
2017 IS-03 54 23 0 8 0 15 0 91 9 13
2017 IS-05 68 19 0 6 6 0 0 87 13 16
2017 IS-06 55 9 0 18 9 9 0 70 30 11
2014 IS 44 29 12 7 2 2 2 77 10 41
2014 IS-05 55 27 0 18 0 0 0 82 18 11
2014 IS-06 55 27 18 0 0 0 0 82 0 11
2011 IS 32 30 0 11 15 11 2 71 29 47
2011 IS-03 30 30 0 10 30 0 0 60 40 10
2011 IS-05 42 17 0 17 17 8 0 64 36 12
2011 IS-06 36 45 0 0 0 18 0 100 0 11
2008 IS 40 29 0 11 9 11 0 77 23 35
2008 IS-05 36 27 0 18 0 18 0 78 22 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 35 40 9 7 5 4 0 77 13 55
2017 IS-03 15 62 8 0 8 8 0 83 8 13
2017 IS-05 50 24 0 13 6 6 0 80 20 16
2017 IS-06 36 46 18 0 0 0 0 82 0 11
2014 IS 32 39 15 2 5 5 2 76 8 41
2014 IS-05 45 36 18 0 0 0 0 82 0 11
2014 IS-06 55 27 18 0 0 0 0 82 0 11
2011 IS 26 20 9 20 13 13 0 53 38 46
2011 IS-03 10 10 20 10 30 20 0 25 50 10
2011 IS-05 36 27 9 18 9 0 0 64 27 11
2011 IS-06 27 27 9 18 9 9 0 60 30 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 22 14 9 13 15 4 56 27 55
2017 IS-03 15 31 0 0 23 31 0 67 33 13
2017 IS-05 32 6 18 6 6 19 13 55 18 16
2017 IS-06 18 27 18 27 9 0 0 46 36 11
2014 IS 10 20 17 15 15 12 12 39 39 41
2014 IS-05 27 27 9 9 18 9 0 60 30 11
2014 IS-06 9 18 18 9 18 0 27 38 38 11
2011 IS 13 15 21 9 21 21 0 35 38 47
2011 IS-03 10 20 10 10 40 10 0 33 56 10
2011 IS-05 8 33 8 17 17 17 0 50 40 12
2011 IS-06 18 9 36 0 9 27 0 38 13 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 78 16 4 0 2 0 0 95 2 55
2017 IS-03 85 15 0 0 0 0 0 100 0 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 55 36 9 0 0 0 0 91 0 11
2014 IS 76 17 5 0 0 0 2 95 0 41
2014 IS-05 73 27 0 0 0 0 0 100 0 11
2014 IS-06 73 18 9 0 0 0 0 91 0 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 84 11 0 2 0 2 2 98 2 55
2017 IS-03 85 15 0 0 0 0 0 100 0 13
2017 IS-05 94 6 0 0 0 0 0 100 0 16
2017 IS-06 82 9 0 0 0 9 0 100 0 11
2014 IS 80 12 2 0 0 0 5 97 0 41
2014 IS-05 82 18 0 0 0 0 0 100 0 11
2014 IS-06 73 18 0 0 0 0 9 100 0 11
2011 IS 70 15 4 4 0 4 2 91 5 46
2011 IS-03 50 40 10 0 0 0 0 90 0 10
2011 IS-05 67 17 0 17 0 0 0 83 17 12
2011 IS-06 73 0 9 0 0 9 9 89 0 11
2008 IS 74 23 3 0 0 0 0 97 0 35
2008 IS-05 45 45 9 0 0 0 0 91 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 45 31 2 9 7 5 0 81 17 55
2017 IS-03 31 23 8 15 15 8 0 58 33 13
2017 IS-05 69 19 0 6 0 6 0 94 6 16
2017 IS-06 36 37 0 9 9 9 0 80 20 11
2014 IS 49 24 20 0 5 2 0 75 5 41
2014 IS-05 73 27 0 0 0 0 0 100 0 11
2014 IS-06 45 27 27 0 0 0 0 73 0 11
2011 IS 30 30 15 9 4 13 0 68 15 47
2011 IS-03 40 40 0 20 0 0 0 80 20 10
2011 IS-05 17 33 17 0 8 25 0 67 11 12
2011 IS-06 36 18 18 18 0 9 0 60 20 11
2008 IS 43 31 17 6 3 0 0 74 9 35
2008 IS-05 55 18 18 9 0 0 0 73 9 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 22 7 16 13 7 2 60 32 55
2017 IS-03 15 15 8 31 23 8 0 33 58 13
2017 IS-05 50 25 6 12 0 0 6 81 13 16
2017 IS-06 45 27 0 9 9 9 0 80 20 11
2014 IS 15 22 17 15 24 2 5 39 42 41
2014 IS-05 18 36 0 9 27 0 9 60 40 11
2014 IS-06 9 36 27 0 18 9 0 50 20 11
2011 IS 17 19 17 26 19 2 0 37 46 47
2011 IS-03 10 20 10 20 40 0 0 30 60 10
2011 IS-05 0 25 25 33 17 0 0 25 50 12
2011 IS-06 45 18 18 18 0 0 0 64 18 11
2008 IS 11 23 29 23 14 0 0 34 37 35
2008 IS-05 0 27 45 18 9 0 0 27 27 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 42 40 5 7 5 0 0 82 13 55
2017 IS-03 31 38 15 0 15 0 0 69 15 13
2017 IS-05 57 43 0 0 0 0 0 100 0 16
2017 IS-06 46 36 0 18 0 0 0 82 18 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 53 26 11 4 5 2 0 80 9 55
2017 IS-03 54 15 15 8 8 0 0 69 15 13
2017 IS-05 62 25 13 0 0 0 0 87 0 16
2017 IS-06 46 36 0 9 0 9 0 90 10 11
2014 IS 49 22 20 5 0 5 0 74 5 41
2014 IS-05 55 27 9 0 0 9 0 90 0 11
2014 IS-06 73 9 18 0 0 0 0 82 0 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 55 29 7 7 2 0 0 84 9 55
2017 IS-03 54 23 15 8 0 0 0 77 8 13
2017 IS-05 63 31 6 0 0 0 0 94 0 16
2017 IS-06 55 27 0 18 0 0 0 82 18 11
2014 IS 51 24 17 7 0 0 0 76 7 41
2014 IS-05 64 27 9 0 0 0 0 91 0 11
2014 IS-06 73 18 9 0 0 0 0 91 0 11
2011 IS 43 26 13 6 4 9 0 74 12 47
2011 IS-03 30 30 20 0 10 10 0 67 11 10
2011 IS-05 42 17 25 8 8 0 0 58 17 12
2011 IS-06 64 27 9 0 0 0 0 91 0 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 68 20 0 9 2 0 0 89 11 54
2017 IS-03 46 31 0 23 0 0 0 77 23 13
2017 IS-05 94 6 0 0 0 0 0 100 0 16
2017 IS-06 73 18 0 9 0 0 0 91 9 11
2014 IS 66 20 7 5 0 2 0 88 5 41
2014 IS-05 91 0 9 0 0 0 0 91 0 11
2014 IS-06 82 18 0 0 0 0 0 100 0 11
2011 IS 54 22 15 2 4 2 0 78 7 46
2011 IS-03 30 30 20 0 20 0 0 60 20 10
2011 IS-05 58 17 17 8 0 0 0 75 8 12
2011 IS-06 82 9 9 0 0 0 0 91 0 11
2008 IS 40 54 3 0 3 0 0 94 3 35
2008 IS-05 36 64 0 0 0 0 0 100 0 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 63 17 13 7 0 0 0 80 7 54
2017 IS-03 31 23 23 23 0 0 0 54 23 13
2017 IS-05 94 0 6 0 0 0 0 94 0 16
2017 IS-06 70 20 10 0 0 0 0 90 0 10
2014 IS 39 41 10 2 7 0 0 80 10 41
2014 IS-05 64 27 9 0 0 0 0 91 0 11
2014 IS-06 27 64 9 0 0 0 0 91 0 11
2011 IS 43 28 7 7 13 2 0 73 20 46
2011 IS-03 30 40 0 10 20 0 0 70 30 10
2011 IS-05 50 17 17 8 8 0 0 67 17 12
2011 IS-06 64 9 9 0 9 9 0 80 10 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 60 27 7 5 0 0 0 87 5 55
2017 IS-03 31 31 15 23 0 0 0 62 23 13
2017 IS-05 88 12 0 0 0 0 0 100 0 16
2017 IS-06 64 36 0 0 0 0 0 100 0 11
2014 IS 49 29 12 5 5 0 0 78 10 41
2014 IS-05 73 18 9 0 0 0 0 91 0 11
2014 IS-06 36 64 0 0 0 0 0 100 0 11
2011 IS 50 24 11 9 7 0 0 74 15 46
2011 IS-03 40 20 20 0 20 0 0 60 20 10
2011 IS-05 42 25 8 25 0 0 0 67 25 12
2011 IS-06 70 20 10 0 0 0 0 90 0 10
2008 IS 40 43 11 3 3 0 0 83 6 35
2008 IS-05 27 64 0 9 0 0 0 91 9 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 67 9 11 9 2 2 0 78 11 55
2017 IS-03 38 8 23 31 0 0 0 46 31 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 82 9 9 0 0 0 0 91 0 11
2014 IS 49 17 15 7 5 7 0 71 13 41
2014 IS-05 73 9 9 0 0 9 0 90 0 11
2014 IS-06 45 27 18 9 0 0 0 73 9 11
2011 IS 43 15 21 6 13 2 0 59 20 47
2011 IS-03 30 10 10 20 20 10 0 44 44 10
2011 IS-05 42 17 25 8 8 0 0 58 17 12
2011 IS-06 64 9 18 0 9 0 0 73 9 11
2008 IS 20 34 9 23 3 11 0 61 29 35
2008 IS-05 18 55 0 18 0 9 0 80 20 11
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 IS 27 29 44 55
2017 IS-03 31 15 54 13
2017 IS-05 25 43 31 16
2017 IS-06 27 27 45 11
2014 IS 29 24 46 41
2014 IS-05 27 27 45 11
2014 IS-06 36 18 45 11
2011 IS 48 26 26 46
2011 IS-03 40 30 30 10
2011 IS-05 50 8 42 12
2011 IS-06 50 20 30 10

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 IS 7 40 40 0 7 7 15
2014 IS 0 17 50 25 9999 8 12
2011 IS 0 9 68 5 9999 18 22
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 26 74 55
2014 IS 12 88 41
2014 IS-05 0 100 11

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 IS 50 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 IS 71 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 IS 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 IS 0 14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 IS 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 IS 36 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 IS 36 14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 IS 43 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 IS 50 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 IS 36 14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 IS 36 14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 IS 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 IS 50 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 IS 36 14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 IS 72 14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 IS 0 14

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 IS 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 IS 54 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 IS 54 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 38 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 78 22 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 15 18 13 9 7 24 14 53 26 55
2017 IS-03 8 23 15 8 8 38 0 50 25 13
2017 IS-05 13 19 6 13 0 31 18 63 25 16
2017 IS-06 18 27 0 18 9 18 9 63 38 11
2014 IS 10 15 15 10 0 34 17 50 20 41
2014 IS-05 18 18 9 0 0 45 9 80 0 11
2014 IS-06 18 18 18 9 0 9 27 57 14 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 34 15 4 4 9 2 75 8 55
2017 IS-03 38 15 23 0 8 15 0 64 9 13
2017 IS-05 38 37 6 0 0 19 0 92 0 16
2017 IS-06 27 63 0 9 0 0 0 91 9 11
2014 IS 27 29 12 5 5 20 2 72 13 41
2014 IS-05 45 27 0 0 0 27 0 100 0 11
2014 IS-06 36 36 18 9 0 0 0 73 9 11
2011 IS 28 22 15 4 7 22 2 66 14 46
2011 IS-03 10 40 10 10 10 20 0 63 25 10
2011 IS-05 42 17 25 0 8 8 0 64 9 12
2011 IS-06 36 18 9 0 0 27 9 86 0 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 20 49 7 4 9 11 0 78 14 55
2017 IS-03 15 38 15 0 8 23 0 70 10 13
2017 IS-05 25 43 6 6 19 0 0 69 25 16
2017 IS-06 18 73 0 0 0 9 0 100 0 11
2014 IS 34 46 7 2 5 2 2 85 8 41
2014 IS-05 36 45 9 0 0 9 0 90 0 11
2014 IS-06 36 45 18 0 0 0 0 82 0 11
2011 IS 19 51 11 9 4 2 4 75 14 47
2011 IS-03 20 40 0 20 20 0 0 60 40 10
2011 IS-05 25 67 0 8 0 0 0 92 8 12
2011 IS-06 27 55 9 0 0 9 0 90 0 11
2008 IS 23 54 11 9 3 0 0 77 11 35
2008 IS-05 27 55 0 9 9 0 0 82 18 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 11 9 13 6 4 43 15 48 22 54
2017 IS-03 15 8 15 0 0 46 15 60 0 13
2017 IS-05 6 13 6 6 6 43 19 50 33 16
2017 IS-06 18 0 0 0 0 82 0 100 0 11
2014 IS 5 17 17 15 0 29 17 41 27 41
2014 IS-05 18 9 9 9 0 45 9 60 20 11
2014 IS-06 0 27 18 9 0 27 18 50 17 11
2011 IS 6 11 34 6 2 34 6 29 14 47
2011 IS-03 0 20 30 10 0 40 0 33 17 10
2011 IS-05 0 8 50 8 0 33 0 13 13 12
2011 IS-06 9 18 36 0 0 27 9 43 0 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 46 23 9 4 2 16 0 83 7 55
2017 IS-03 38 23 8 0 0 31 0 89 0 13
2017 IS-05 63 12 6 0 0 19 0 92 0 16
2017 IS-06 64 9 9 9 9 0 0 73 18 11
2014 IS 51 20 12 5 2 5 5 78 8 41
2014 IS-05 64 27 0 0 0 9 0 100 0 11
2014 IS-06 55 36 9 0 0 0 0 91 0 11
2011 IS 32 21 15 4 2 21 4 71 9 47
2011 IS-03 10 40 10 0 0 40 0 83 0 10
2011 IS-05 50 25 8 17 0 0 0 75 17 12
2011 IS-06 55 9 18 0 0 18 0 78 0 11
2008 IS 20 37 17 3 6 17 0 69 10 35
2008 IS-05 18 45 0 9 0 27 0 88 13 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 40 31 5 4 2 18 0 87 7 55
2017 IS-03 31 31 8 0 0 31 0 89 0 13
2017 IS-05 57 18 6 0 0 19 0 92 0 16
2017 IS-06 55 27 0 9 0 9 0 90 10 11
2014 IS 46 15 20 5 2 7 5 69 8 41
2014 IS-05 73 9 0 0 0 18 0 100 0 11
2014 IS-06 55 18 18 9 0 0 0 73 9 11
2011 IS 33 13 15 11 2 22 4 62 18 46
2011 IS-03 0 20 10 20 10 40 0 33 50 10
2011 IS-05 45 18 18 9 0 9 0 70 10 11
2011 IS-06 64 9 9 9 0 9 0 80 10 11
2008 IS 29 29 14 11 3 14 0 67 17 35
2008 IS-05 18 36 9 9 0 27 0 75 13 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 15 85 54
2014 IS 13 88 40

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 20 15 9 2 2 35 18 73 8 55
2017 IS-03 8 8 8 8 0 46 23 50 25 13
2017 IS-05 25 13 0 0 0 44 18 100 0 16
2017 IS-06 27 18 0 0 0 45 9 100 0 11
2014 IS 10 2 22 2 5 27 32 29 18 41
2014 IS-05 27 0 27 0 0 36 9 50 0 11
2014 IS-06 0 0 27 0 9 18 45 0 25 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 37 31 9 0 2 19 2 86 2 54
2017 IS-03 38 15 15 0 0 23 8 78 0 13
2017 IS-05 47 33 0 0 0 20 0 100 0 15
2017 IS-06 37 45 0 0 0 18 0 100 0 11
2014 IS 27 27 15 0 5 20 7 73 7 41
2014 IS-05 45 18 9 0 0 27 0 88 0 11
2014 IS-06 27 27 27 0 9 9 0 60 10 11
2011 IS 40 19 19 0 2 19 0 74 3 47
2011 IS-03 20 30 30 0 0 20 0 63 0 10
2011 IS-05 50 8 25 0 8 8 0 64 9 12
2011 IS-06 64 18 0 0 0 18 0 100 0 11
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 18 29 29 11 7 0 5 50 19 55
2017 IS-03 23 46 23 0 0 0 8 75 0 13
2017 IS-05 25 25 25 12 6 0 6 54 19 16
2017 IS-06 18 18 37 27 0 0 0 36 27 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 18 25 27 16 9 0 4 45 26 55
2017 IS-03 23 46 8 15 0 0 8 75 17 13
2017 IS-05 25 31 37 6 0 0 0 57 6 16
2017 IS-06 9 9 36 27 18 0 0 18 45 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 24 27 11 9 0 5 50 21 55
2017 IS-03 54 15 8 0 8 0 15 82 9 13
2017 IS-05 25 38 24 13 0 0 0 63 13 16
2017 IS-06 0 18 45 18 18 0 0 18 36 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 27 25 25 13 5 0 4 55 19 55
2017 IS-03 46 31 8 8 0 0 8 83 8 13
2017 IS-05 32 50 6 13 0 0 0 81 13 16
2017 IS-06 9 9 54 18 9 0 0 18 27 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 29 24 18 13 7 0 9 58 22 55
2017 IS-03 62 15 0 0 0 0 23 100 0 13
2017 IS-05 25 38 18 19 0 0 0 63 19 16
2017 IS-06 18 9 36 18 18 0 0 27 36 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 24 29 11 11 0 2 48 22 55
2017 IS-03 46 23 15 0 8 0 8 75 8 13
2017 IS-05 19 38 31 6 6 0 0 57 13 16
2017 IS-06 0 9 55 27 9 0 0 9 36 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 38 25 22 9 4 0 2 65 13 55
2017 IS-03 46 15 8 15 8 0 8 67 25 13
2017 IS-05 38 25 25 13 0 0 0 63 13 16
2017 IS-06 46 27 18 9 0 0 0 73 9 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 26 31 29 11 0 0 4 59 11 55
2017 IS-03 31 38 15 0 0 0 15 82 0 13
2017 IS-05 38 31 25 6 0 0 0 69 6 16
2017 IS-06 9 18 63 9 0 0 0 27 9 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 36 40 13 2 4 0 5 81 6 55
2017 IS-03 46 31 0 0 8 0 15 91 9 13
2017 IS-05 25 50 18 6 0 0 0 76 6 16
2017 IS-06 55 27 9 0 0 0 9 90 0 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 36 38 14 7 2 0 2 76 9 55
2017 IS-03 38 31 8 8 8 0 8 75 17 13
2017 IS-05 44 25 31 0 0 0 0 69 0 16
2017 IS-06 27 63 9 0 0 0 0 91 0 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 41 26 16 7 6 0 4 69 13 54
2017 IS-03 42 33 0 8 8 0 8 82 18 12
2017 IS-05 38 25 18 6 13 0 0 63 19 16
2017 IS-06 55 18 27 0 0 0 0 73 0 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 62 18 2 4 7 0 7 86 12 55
2017 IS-03 54 15 0 8 15 0 8 75 25 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 63 9 9 0 9 0 9 80 10 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 58 27 4 5 2 0 4 89 8 55
2017 IS-03 38 46 0 8 0 0 8 92 8 13
2017 IS-05 69 25 6 0 0 0 0 94 0 16
2017 IS-06 73 18 0 0 9 0 0 91 9 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 64 20 4 5 5 0 2 85 11 55
2017 IS-03 38 31 8 15 8 0 0 69 23 13
2017 IS-05 75 25 0 0 0 0 0 100 0 16
2017 IS-06 73 9 9 0 9 0 0 82 9 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 54 9 2 2 2 0 31 92 5 55
2017 IS-03 46 0 0 0 0 0 54 100 0 13
2017 IS-05 62 13 0 0 0 0 25 100 0 16
2017 IS-06 36 18 0 9 9 0 27 75 25 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 70 11 2 4 2 0 11 92 6 54
2017 IS-03 46 8 8 8 0 0 31 78 11 13
2017 IS-05 68 19 0 6 0 0 6 93 7 16
2017 IS-06 82 18 0 0 0 0 0 100 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 64 15 2 7 5 0 7 85 14 55
2017 IS-03 46 15 8 8 8 0 15 73 18 13
2017 IS-05 76 13 0 6 6 0 0 88 12 16
2017 IS-06 73 18 0 9 0 0 0 91 9 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 62 22 5 2 4 0 5 88 6 55
2017 IS-03 46 31 0 0 8 0 15 91 9 13
2017 IS-05 75 13 6 6 0 0 0 87 6 16
2017 IS-06 82 9 9 0 0 0 0 91 0 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 13 36 33 11 7 0 0 49 18 55
2017 IS-03 15 46 23 15 0 0 0 62 15 13
2017 IS-05 19 56 19 6 0 0 0 75 6 16
2017 IS-06 0 18 54 18 9 0 0 18 27 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 4 18 49 20 9 0 0 29 22 55
2017 IS-03 8 15 46 15 15 0 0 31 23 13
2017 IS-05 0 6 50 31 13 0 0 44 6 16
2017 IS-06 0 27 63 9 0 0 0 9 27 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 17 54 17 7 4 2 0 72 11 54
2017 IS-03 8 46 8 15 15 8 0 58 33 13
2017 IS-05 25 56 19 0 0 0 0 81 0 16
2017 IS-06 9 82 9 0 0 0 0 91 0 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 27 42 4 16 7 4 0 72 25 55
2017 IS-03 31 15 0 31 15 8 0 50 50 13
2017 IS-05 38 50 6 6 0 0 0 87 6 16
2017 IS-06 9 73 0 18 0 0 0 82 18 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 24 76 55
2014 IS 20 80 41

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 85 15 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 55 27 9 9 0 0 0 82 9 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 31 27 24 7 5 4 2 33 67 55
2017 IS-03 46 31 15 0 0 8 0 50 50 13
2017 IS-05 44 32 6 18 0 0 0 44 56 16
2017 IS-06 9 18 55 9 9 0 0 9 91 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 17 35
2017 IS-06 10 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 28 35
2017 IS-06 30 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 17 35
2017 IS-06 20 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 IS 66 35
2017 IS-06 70 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 IS 11 35
2017 IS-06 10 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 IS 29 35
2017 IS-06 30 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 IS 6 56 20 6 6 6 34

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 26 40 11 17 0 3 3 70 18 35
2017 IS-06 20 40 20 10 0 10 0 67 11 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 9 6 15 38 27 6 0 16 69 34
2017 IS-06 0 0 10 50 40 0 0 0 90 10
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