2017 Public Service Employee Survey Results for Privy Council Office by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	43	3	9	3	85	12	382
2017	3 to 10 years in current department or agency	32	48	5	13	3	80	15	189
2017	11 to 20 years in current department or agency	33	54	5	7	2	87	9	103
2017	More than 20 years in current department or agency	42	47	4	7	0	89	7	26
2014	Less than 3 years in current department or agency	34	48	5	11	2	82	13	213
2014	3 to 10 years in current department or agency	35	45	6	13	1	80	14	288
2014	11 to 20 years in current department or agency	41	40	10	8	1	81	9	90
2014	More than 20 years in current department or agency	61	36	0	3	0	97	3	31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	17	2	2	1	0	0	94	3	380
2017	3 to 10 years in current department or agency	59	27	6	4	1	1	1	88	6	189
2017	11 to 20 years in current department or agency	63	25	6	3	1	1	1	90	4	102
2017	More than 20 years in current department or agency	65	28	4	0	0	4	0	96	0	26
2014	Less than 3 years in current department or agency	71	20	4	5	0	0	0	91	5	213
2014	3 to 10 years in current department or agency	69	25	2	3	0	0	0	94	4	288
2014	11 to 20 years in current department or agency	64	23	9	1	1	2	0	88	3	90
2014	More than 20 years in current department or agency	80	20	0	0	0	0	0	100	0	31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	14	4	7	3	0	86	10	380
2017	3 to 10 years in current department or agency	64	21	6	7	2	1	85	9	189
2017	11 to 20 years in current department or agency	56	28	9	6	1	0	84	7	103
2017	More than 20 years in current department or agency	71	11	4	10	0	4	85	11	26
2014	Less than 3 years in current department or agency	65	21	4	5	5	0	86	11	213
2014	3 to 10 years in current department or agency	62	23	4	8	2	0	86	10	288
2014	11 to 20 years in current department or agency	54	27	8	7	1	2	83	9	90
2014	More than 20 years in current department or agency	74	23	3	0	0	0	97	0	31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	42	4	9	6	0	1	80	16	382
2017	3 to 10 years in current department or agency	39	34	8	11	8	0	0	73	19	188
2017	11 to 20 years in current department or agency	38	36	10	9	7	0	0	74	16	103
2017	More than 20 years in current department or agency	47	28	3	15	3	4	0	78	19	26
2014	Less than 3 years in current department or agency	54	36	3	5	2	0	0	90	7	213
2014	3 to 10 years in current department or agency	58	27	5	7	3	0	0	85	9	287
2014	11 to 20 years in current department or agency	48	33	9	7	2	0	0	82	9	89
2014	More than 20 years in current department or agency	58	39	3	0	0	0	0	97	0	31

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	35	16	10	4	1	1	70	14	382
2017	3 to 10 years in current department or agency	32	36	13	14	5	0	1	68	19	189
2017	11 to 20 years in current department or agency	33	38	12	12	5	0	1	72	16	103
2017	More than 20 years in current department or agency	43	50	0	3	4	0	0	93	7	26
2014	Less than 3 years in current department or agency	32	42	9	9	4	1	2	77	14	213
2014	3 to 10 years in current department or agency	33	42	13	10	3	0	0	74	13	288
2014	11 to 20 years in current department or agency	38	44	8	8	2	0	0	82	10	90
2014	More than 20 years in current department or agency	46	26	10	12	6	0	0	72	18	31

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	37	7	5	1	0	87	6	382
2017	3 to 10 years in current department or agency	48	37	8	6	1	1	85	7	189
2017	11 to 20 years in current department or agency	52	33	6	6	3	0	86	9	103
2017	More than 20 years in current department or agency	65	27	8	0	0	0	92	0	26
2014	Less than 3 years in current department or agency	54	30	9	4	3	0	84	7	212
2014	3 to 10 years in current department or agency	44	35	9	7	3	0	80	11	288
2014	11 to 20 years in current department or agency	48	36	7	6	3	0	83	10	90
2014	More than 20 years in current department or agency	43	44	13	0	0	0	87	0	31

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	37	6	4	1	0	89	5	381
2017	3 to 10 years in current department or agency	53	36	5	5	1	1	90	5	189
2017	11 to 20 years in current department or agency	64	25	4	6	2	0	88	8	103
2017	More than 20 years in current department or agency	69	31	0	0	0	0	100	0	26
2014	Less than 3 years in current department or agency	58	29	6	5	2	0	87	7	213
2014	3 to 10 years in current department or agency	53	32	7	5	3	0	85	8	288
2014	11 to 20 years in current department or agency	58	29	7	2	3	0	87	6	90
2014	More than 20 years in current department or agency	60	30	6	3	0	0	90	3	31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	32	6	6	1	0	86	8	382
2017	3 to 10 years in current department or agency	54	30	8	6	2	0	84	8	188
2017	11 to 20 years in current department or agency	46	32	16	5	1	0	78	6	103
2017	More than 20 years in current department or agency	58	38	0	3	0	0	97	3	26
2014	Less than 3 years in current department or agency	50	38	6	5	1	1	89	6	212
2014	3 to 10 years in current department or agency	54	35	5	5	0	0	89	5	288
2014	11 to 20 years in current department or agency	46	39	11	4	0	0	85	4	90
2014	More than 20 years in current department or agency	48	46	6	0	0	0	94	0	31

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	33	9	10	5	0	0	75	16	382
2017	3 to 10 years in current department or agency	33	37	9	16	5	0	1	70	21	189
2017	11 to 20 years in current department or agency	34	30	14	13	8	0	2	65	21	103
2017	More than 20 years in current department or agency	52	27	4	14	4	0	0	79	18	26
2014	Less than 3 years in current department or agency	36	34	11	13	4	1	0	71	17	213
2014	3 to 10 years in current department or agency	38	33	13	9	5	1	0	72	15	288
2014	11 to 20 years in current department or agency	33	38	18	7	3	0	1	71	11	90
2014	More than 20 years in current department or agency	43	31	16	6	3	0	0	75	9	31

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	16	8	11	10	4	20	62	27	382
2017	3 to 10 years in current department or agency	36	21	9	10	10	2	12	66	24	189
2017	11 to 20 years in current department or agency	41	27	4	6	10	1	12	78	18	103
2017	More than 20 years in current department or agency	47	10	15	4	7	0	16	68	13	26
2014	Less than 3 years in current department or agency	22	18	10	11	18	4	17	51	37	213
2014	3 to 10 years in current department or agency	34	19	9	14	10	0	14	61	28	287
2014	11 to 20 years in current department or agency	40	26	8	7	9	1	9	73	18	90
2014	More than 20 years in current department or agency	56	20	0	3	6	0	15	90	10	31

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	41	6	3	2	0	90	4	382
2017	3 to 10 years in current department or agency	42	37	13	5	2	1	80	7	189
2017	11 to 20 years in current department or agency	42	39	6	8	6	0	81	13	103
2017	More than 20 years in current department or agency	63	34	0	3	0	0	97	3	26
2014	Less than 3 years in current department or agency	50	36	6	6	2	0	86	8	213
2014	3 to 10 years in current department or agency	38	41	8	8	4	0	79	12	288
2014	11 to 20 years in current department or agency	44	38	8	6	4	0	83	9	90
2014	More than 20 years in current department or agency	44	36	12	7	0	0	81	7	31

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	35	14	6	3	0	1	77	9	382
2017	3 to 10 years in current department or agency	37	37	9	13	4	0	1	74	17	189
2017	11 to 20 years in current department or agency	33	36	11	6	13	0	0	69	19	103
2017	More than 20 years in current department or agency	48	26	8	18	0	0	0	74	18	26
2014	Less than 3 years in current department or agency	40	37	10	8	4	1	0	78	12	213
2014	3 to 10 years in current department or agency	32	34	15	10	8	0	0	67	18	288
2014	11 to 20 years in current department or agency	27	40	16	9	8	0	0	67	17	90
2014	More than 20 years in current department or agency	31	44	13	12	0	0	0	74	12	31

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	46	12	8	3	0	77	11	382
2017	3 to 10 years in current department or agency	27	44	12	12	4	1	72	16	189
2017	11 to 20 years in current department or agency	38	38	8	9	8	0	76	16	103
2017	More than 20 years in current department or agency	61	27	4	4	3	0	89	8	26

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	37	6	2	1	0	0	90	4	382
2017	3 to 10 years in current department or agency	50	36	8	4	2	1	1	87	6	188
2017	11 to 20 years in current department or agency	55	34	4	3	3	1	0	91	6	103
2017	More than 20 years in current department or agency	69	15	8	8	0	0	0	85	8	26
2014	Less than 3 years in current department or agency	58	30	7	3	1	0	0	89	4	213
2014	3 to 10 years in current department or agency	52	32	10	4	2	0	0	84	6	288
2014	11 to 20 years in current department or agency	55	35	5	4	0	1	0	91	4	89
2014	More than 20 years in current department or agency	60	34	6	0	0	0	0	94	0	31

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	38	9	4	2	0	0	85	6	379
2017	3 to 10 years in current department or agency	40	34	9	10	5	1	1	76	15	188
2017	11 to 20 years in current department or agency	34	36	11	4	15	0	0	70	19	103
2017	More than 20 years in current department or agency	51	30	8	11	0	0	0	81	11	26

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	35	7	2	1	0	90	3	380
2017	3 to 10 years in current department or agency	63	29	6	1	1	1	92	2	189
2017	11 to 20 years in current department or agency	61	33	3	1	2	0	94	3	102
2017	More than 20 years in current department or agency	93	4	0	3	0	0	97	3	26
2014	Less than 3 years in current department or agency	72	20	6	1	1	0	92	2	213
2014	3 to 10 years in current department or agency	66	25	7	0	2	0	91	2	288
2014	11 to 20 years in current department or agency	74	20	6	0	0	0	94	0	90
2014	More than 20 years in current department or agency	76	16	3	4	0	0	93	4	31

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	40	9	7	2	0	1	82	9	381
2017	3 to 10 years in current department or agency	40	33	8	15	3	1	1	74	17	188
2017	11 to 20 years in current department or agency	41	32	9	8	10	0	0	73	18	102
2017	More than 20 years in current department or agency	63	15	4	18	0	0	0	78	18	26
2014	Less than 3 years in current department or agency	43	43	7	4	3	0	0	86	7	213
2014	3 to 10 years in current department or agency	31	41	14	10	5	0	0	71	14	288
2014	11 to 20 years in current department or agency	36	42	11	7	3	0	0	79	10	90
2014	More than 20 years in current department or agency	33	46	8	12	0	0	0	80	12	31

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	12	5	2	0	80	7	381
2017	3 to 10 years in current department or agency	46	30	15	6	3	1	76	9	189
2017	11 to 20 years in current department or agency	39	33	13	7	7	1	73	14	102
2017	More than 20 years in current department or agency	69	15	4	12	0	0	85	12	25
2014	Less than 3 years in current department or agency	45	38	6	6	5	0	83	11	213
2014	3 to 10 years in current department or agency	32	41	12	7	6	1	74	14	287
2014	11 to 20 years in current department or agency	36	45	13	4	2	0	81	6	90
2014	More than 20 years in current department or agency	30	46	14	9	0	0	77	9	31

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	37	9	4	1	1	85	6	381
2017	3 to 10 years in current department or agency	43	31	15	6	4	1	74	11	189
2017	11 to 20 years in current department or agency	41	35	12	6	5	1	77	11	102
2017	More than 20 years in current department or agency	51	31	11	3	0	4	85	4	26
2014	Less than 3 years in current department or agency	50	35	9	3	2	0	86	6	213
2014	3 to 10 years in current department or agency	37	43	11	6	3	1	80	9	288
2014	11 to 20 years in current department or agency	38	48	12	2	0	0	86	2	90
2014	More than 20 years in current department or agency	43	42	12	3	0	0	85	3	31

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	37	6	3	2	0	0	89	5	381
2017	3 to 10 years in current department or agency	50	33	7	6	3	0	1	84	9	187
2017	11 to 20 years in current department or agency	48	36	7	7	3	0	0	84	9	102
2017	More than 20 years in current department or agency	69	24	7	0	0	0	0	93	0	25
2014	Less than 3 years in current department or agency	55	33	7	4	2	0	0	87	6	212
2014	3 to 10 years in current department or agency	45	39	7	5	3	1	0	84	9	288
2014	11 to 20 years in current department or agency	58	30	4	1	6	0	0	88	7	90
2014	More than 20 years in current department or agency	57	30	9	0	4	0	0	87	4	31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	34	21	10	6	0	0	63	17	382
2017	3 to 10 years in current department or agency	26	33	18	13	8	0	2	61	21	187
2017	11 to 20 years in current department or agency	32	37	17	5	8	1	0	70	13	103
2017	More than 20 years in current department or agency	27	31	20	8	3	0	11	65	12	26
2014	Less than 3 years in current department or agency	26	37	17	10	7	1	1	65	18	213
2014	3 to 10 years in current department or agency	26	35	18	12	7	0	1	62	19	288
2014	11 to 20 years in current department or agency	30	38	19	10	2	0	0	69	12	90
2014	More than 20 years in current department or agency	38	23	20	0	6	0	12	70	7	31

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	21	33	23	11	1	2	35	31	382
2017	3 to 10 years in current department or agency	11	28	32	18	6	1	6	25	41	189
2017	11 to 20 years in current department or agency	23	20	34	11	5	2	5	17	46	102
2017	More than 20 years in current department or agency	8	31	19	26	4	3	8	34	45	26
2014	Less than 3 years in current department or agency	2	20	39	23	9	3	5	34	24	213
2014	3 to 10 years in current department or agency	6	24	38	19	10	1	2	30	31	287
2014	11 to 20 years in current department or agency	11	33	36	11	6	1	2	17	45	90
2014	More than 20 years in current department or agency	6	26	51	14	3	0	0	17	32	31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	9	22	31	25	3	5	61	14	382
2017	3 to 10 years in current department or agency	6	12	30	24	19	3	6	47	20	189
2017	11 to 20 years in current department or agency	13	10	27	20	18	5	7	43	26	102
2017	More than 20 years in current department or agency	4	19	20	22	15	0	20	47	29	26
2014	Less than 3 years in current department or agency	3	8	21	39	23	3	4	65	12	212
2014	3 to 10 years in current department or agency	5	14	24	33	18	1	4	54	21	286
2014	11 to 20 years in current department or agency	5	15	35	23	13	4	6	39	22	90
2014	More than 20 years in current department or agency	0	6	41	21	31	0	0	53	6	31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	11	25	28	19	2	6	52	21	378
2017	3 to 10 years in current department or agency	10	16	33	21	12	1	7	36	29	189
2017	11 to 20 years in current department or agency	12	20	29	16	14	0	10	32	35	102
2017	More than 20 years in current department or agency	21	15	22	19	15	0	8	36	39	26
2014	Less than 3 years in current department or agency	8	12	30	27	18	2	3	47	21	212
2014	3 to 10 years in current department or agency	12	17	27	27	13	1	3	41	30	287
2014	11 to 20 years in current department or agency	9	16	40	13	15	4	2	30	28	90
2014	More than 20 years in current department or agency	3	26	33	22	9	6	0	34	31	31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	17	33	23	15	1	3	39	27	379
2017	3 to 10 years in current department or agency	8	23	36	21	7	0	5	30	33	186
2017	11 to 20 years in current department or agency	13	24	37	13	6	0	7	20	40	100
2017	More than 20 years in current department or agency	12	15	46	15	4	0	8	21	29	26
2014	Less than 3 years in current department or agency	6	16	41	21	12	2	2	34	23	213
2014	3 to 10 years in current department or agency	6	20	39	25	9	0	1	34	26	286
2014	11 to 20 years in current department or agency	8	20	41	16	10	2	3	27	29	90
2014	More than 20 years in current department or agency	3	20	36	32	10	0	0	42	23	30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	16	29	20	20	2	5	42	26	382
2017	3 to 10 years in current department or agency	13	23	27	20	11	0	6	32	38	189
2017	11 to 20 years in current department or agency	15	22	29	14	9	1	10	26	41	103
2017	More than 20 years in current department or agency	8	31	38	15	0	0	8	16	42	26
2014	Less than 3 years in current department or agency	9	19	28	19	16	5	5	39	30	212
2014	3 to 10 years in current department or agency	15	22	27	19	12	0	4	33	39	286
2014	11 to 20 years in current department or agency	16	33	24	10	11	0	5	22	52	90
2014	More than 20 years in current department or agency	3	26	32	26	13	0	0	39	29	31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	16	26	21	17	8	4	44	27	382
2017	3 to 10 years in current department or agency	10	19	23	25	14	2	8	42	32	189
2017	11 to 20 years in current department or agency	12	26	28	15	12	0	6	30	41	103
2017	More than 20 years in current department or agency	8	20	27	22	11	0	12	37	32	26
2014	Less than 3 years in current department or agency	5	13	24	30	18	6	4	54	20	212
2014	3 to 10 years in current department or agency	5	14	31	27	18	1	5	47	20	287
2014	11 to 20 years in current department or agency	7	14	30	30	14	0	6	46	23	90
2014	More than 20 years in current department or agency	0	3	21	42	28	0	6	75	3	31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	12	25	27	18	4	6	49	23	381
2017	3 to 10 years in current department or agency	7	17	36	19	13	3	5	34	26	189
2017	11 to 20 years in current department or agency	7	15	30	26	12	2	8	42	24	101
2017	More than 20 years in current department or agency	9	28	19	19	12	0	13	36	42	25
2014	Less than 3 years in current department or agency	4	16	31	26	16	4	3	45	22	213
2014	3 to 10 years in current department or agency	7	15	32	24	15	2	5	42	23	287
2014	11 to 20 years in current department or agency	3	14	45	17	13	2	5	32	19	90
2014	More than 20 years in current department or agency	0	29	40	13	18	0	0	31	29	31

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	14	2	3	2	1	93	5	382
2017	3 to 10 years in current department or agency	71	19	6	2	1	2	91	3	188
2017	11 to 20 years in current department or agency	74	13	5	5	2	1	88	7	102
2017	More than 20 years in current department or agency	75	21	0	3	0	0	97	3	26
2014	Less than 3 years in current department or agency	73	17	3	4	3	1	91	7	213
2014	3 to 10 years in current department or agency	76	16	3	3	1	0	93	4	287
2014	11 to 20 years in current department or agency	75	16	4	3	1	0	91	5	90
2014	More than 20 years in current department or agency	88	9	0	0	0	3	100	0	30

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	27	9	5	1	12	9	80	8	382
2017	3 to 10 years in current department or agency	34	31	12	9	7	1	6	70	17	188
2017	11 to 20 years in current department or agency	33	32	14	11	9	1	1	65	20	102
2017	More than 20 years in current department or agency	53	15	12	8	4	4	4	74	13	25
2014	Less than 3 years in current department or agency	39	24	12	2	3	11	8	78	7	213
2014	3 to 10 years in current department or agency	35	29	14	9	6	3	3	69	17	288
2014	11 to 20 years in current department or agency	23	36	21	7	6	6	2	64	13	89
2014	More than 20 years in current department or agency	41	36	14	9	0	0	0	77	9	31

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	25	5	4	2	1	0	89	6	382
2017	3 to 10 years in current department or agency	45	33	7	9	6	0	1	78	15	188
2017	11 to 20 years in current department or agency	47	29	9	7	9	0	0	76	16	102
2017	More than 20 years in current department or agency	58	27	4	7	4	0	0	85	11	26
2014	Less than 3 years in current department or agency	53	29	6	5	4	2	1	85	9	213
2014	3 to 10 years in current department or agency	46	27	11	8	8	1	0	73	16	288
2014	11 to 20 years in current department or agency	46	33	5	9	7	1	0	80	15	90
2014	More than 20 years in current department or agency	51	40	9	0	0	0	0	91	0	31

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	30	6	4	2	3	0	88	6	382
2017	3 to 10 years in current department or agency	36	35	11	9	6	2	1	73	16	188
2017	11 to 20 years in current department or agency	29	44	14	4	7	1	1	74	11	102
2017	More than 20 years in current department or agency	42	34	12	8	4	0	0	76	11	26
2014	Less than 3 years in current department or agency	54	32	7	4	0	2	0	89	4	213
2014	3 to 10 years in current department or agency	40	37	9	8	4	0	1	78	12	288
2014	11 to 20 years in current department or agency	46	37	10	5	1	1	0	84	6	90
2014	More than 20 years in current department or agency	24	57	3	16	0	0	0	81	16	31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	26	9	5	2	21	2	80	8	382
2017	3 to 10 years in current department or agency	37	24	15	10	7	6	1	66	18	188
2017	11 to 20 years in current department or agency	30	30	15	5	14	5	2	64	20	103
2017	More than 20 years in current department or agency	28	42	11	3	4	3	8	79	8	26
2014	Less than 3 years in current department or agency	40	25	11	4	4	14	1	77	9	213
2014	3 to 10 years in current department or agency	36	29	15	8	7	4	1	69	15	288
2014	11 to 20 years in current department or agency	39	32	13	4	5	6	1	76	9	90
2014	More than 20 years in current department or agency	27	41	13	13	0	6	0	72	13	31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	24	7	11	5	32	5	64	25	382
2017	3 to 10 years in current department or agency	12	27	19	14	9	13	5	49	28	189
2017	11 to 20 years in current department or agency	14	30	18	10	7	18	3	56	21	103
2017	More than 20 years in current department or agency	24	31	11	16	4	7	8	64	23	26
2014	Less than 3 years in current department or agency	17	21	16	8	6	24	8	56	19	212
2014	3 to 10 years in current department or agency	18	25	18	14	9	12	4	51	28	288
2014	11 to 20 years in current department or agency	20	28	18	12	7	12	3	57	22	90
2014	More than 20 years in current department or agency	28	47	3	13	0	3	7	83	14	31

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	25	3	5	0	1	0	93	5	380
2017	3 to 10 years in current department or agency	54	32	5	5	3	0	1	87	8	188
2017	11 to 20 years in current department or agency	44	37	9	7	2	0	1	82	9	103
2017	More than 20 years in current department or agency	64	32	0	4	0	0	0	96	4	26
2014	Less than 3 years in current department or agency	64	29	2	3	1	0	0	93	5	213
2014	3 to 10 years in current department or agency	50	34	8	5	3	0	0	84	8	287
2014	11 to 20 years in current department or agency	45	39	7	9	0	0	0	85	9	90
2014	More than 20 years in current department or agency	40	50	3	6	0	0	0	91	6	31

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	28	8	7	3	2	1	82	10	382
2017	3 to 10 years in current department or agency	43	38	7	8	4	0	1	82	12	189
2017	11 to 20 years in current department or agency	42	30	13	5	8	0	1	74	13	102
2017	More than 20 years in current department or agency	58	23	4	11	4	0	0	81	15	26
2014	Less than 3 years in current department or agency	44	36	10	6	3	1	0	81	9	213
2014	3 to 10 years in current department or agency	43	35	9	9	4	0	0	79	12	288
2014	11 to 20 years in current department or agency	39	41	6	12	0	2	0	82	12	90
2014	More than 20 years in current department or agency	51	37	3	6	3	0	0	88	9	31

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	24	6	5	2	2	0	87	7	382
2017	3 to 10 years in current department or agency	50	29	11	5	4	1	1	80	9	189
2017	11 to 20 years in current department or agency	52	21	14	6	6	0	2	73	12	103
2017	More than 20 years in current department or agency	69	20	4	4	4	0	0	89	7	26
2014	Less than 3 years in current department or agency	58	25	6	3	2	4	1	88	6	213
2014	3 to 10 years in current department or agency	51	28	11	5	3	1	1	80	9	288
2014	11 to 20 years in current department or agency	45	30	12	5	4	2	1	78	10	90
2014	More than 20 years in current department or agency	58	19	13	0	0	9	0	86	0	31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	27	6	7	2	0	0	84	10	381
2017	3 to 10 years in current department or agency	46	28	11	10	5	1	1	74	15	188
2017	11 to 20 years in current department or agency	43	31	11	9	6	0	0	75	15	103
2017	More than 20 years in current department or agency	60	21	4	15	0	0	0	81	15	26
2014	Less than 3 years in current department or agency	49	34	6	7	2	0	0	84	10	213
2014	3 to 10 years in current department or agency	44	31	9	11	4	0	0	76	15	288
2014	11 to 20 years in current department or agency	43	34	12	6	5	0	0	77	11	90
2014	More than 20 years in current department or agency	47	37	0	9	3	0	3	87	13	31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	88	9	1	1	1	0	97	2	380
2017	3 to 10 years in current department or agency	80	14	4	0	0	1	95	1	189
2017	11 to 20 years in current department or agency	77	14	5	2	2	0	92	4	103
2017	More than 20 years in current department or agency	93	7	0	0	0	0	100	0	25
2014	Less than 3 years in current department or agency	85	10	1	2	2	0	95	4	212
2014	3 to 10 years in current department or agency	80	15	1	2	2	0	95	3	287
2014	11 to 20 years in current department or agency	89	7	2	2	0	0	96	2	90
2014	More than 20 years in current department or agency	82	15	3	0	0	0	97	0	31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	22	7	5	3	6	8	83	9	380
2017	3 to 10 years in current department or agency	46	17	15	3	7	3	9	71	12	189
2017	11 to 20 years in current department or agency	31	30	9	5	8	0	18	74	15	103
2017	More than 20 years in current department or agency	42	4	16	8	7	8	15	60	19	26
2014	Less than 3 years in current department or agency	40	19	14	7	5	5	11	70	14	213
2014	3 to 10 years in current department or agency	39	21	10	6	7	4	14	73	15	288
2014	11 to 20 years in current department or agency	42	17	15	6	6	5	9	69	14	90
2014	More than 20 years in current department or agency	42	14	6	9	6	13	9	73	19	31

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	20	5	5	1	1	0	89	7	381
2017	3 to 10 years in current department or agency	60	22	7	5	4	1	1	84	9	188
2017	11 to 20 years in current department or agency	50	29	7	7	6	0	1	80	14	103
2017	More than 20 years in current department or agency	69	19	12	0	0	0	0	88	0	26

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	23	5	4	0	1	0	90	4	381
2017	3 to 10 years in current department or agency	59	25	6	4	4	2	1	86	9	189
2017	11 to 20 years in current department or agency	51	23	12	3	9	2	1	75	12	103
2017	More than 20 years in current department or agency	66	23	4	7	0	0	0	89	7	26

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	24	6	5	2	0	0	87	7	380
2017	3 to 10 years in current department or agency	58	21	10	6	5	0	1	79	11	188
2017	11 to 20 years in current department or agency	49	25	12	6	8	0	0	74	14	103
2017	More than 20 years in current department or agency	63	22	8	7	0	0	0	84	7	26
2014	Less than 3 years in current department or agency	56	28	6	6	4	1	0	84	10	213
2014	3 to 10 years in current department or agency	51	29	8	8	4	0	0	80	12	288
2014	11 to 20 years in current department or agency	51	32	9	5	1	2	0	85	6	88
2014	More than 20 years in current department or agency	67	18	9	3	0	0	3	88	3	31

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	34	13	3	3	7	6	77	8	90
2017	3 to 10 years in current department or agency	44	28	9	5	2	0	12	82	8	59
2017	11 to 20 years in current department or agency	58	39	0	0	0	4	0	100	0	26
2014	Less than 3 years in current department or agency	43	36	8	4	0	6	2	87	4	48
2014	3 to 10 years in current department or agency	45	31	7	7	3	0	8	82	11	72
2014	11 to 20 years in current department or agency	40	32	0	11	4	4	9	83	17	27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	32	4	3	1	8	1	92	4	380
2017	3 to 10 years in current department or agency	35	35	10	7	5	8	0	76	14	189
2017	11 to 20 years in current department or agency	32	35	14	5	7	7	0	72	13	103
2017	More than 20 years in current department or agency	50	27	15	4	0	4	0	80	4	26
2014	Less than 3 years in current department or agency	52	32	7	3	2	4	0	88	5	213
2014	3 to 10 years in current department or agency	36	38	10	6	4	6	0	78	11	287
2014	11 to 20 years in current department or agency	33	37	11	8	3	7	0	75	13	90
2014	More than 20 years in current department or agency	38	28	17	0	0	13	4	80	0	31

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	33	8	3	2	3	87	4	381
2017	3 to 10 years in current department or agency	36	35	11	9	6	2	73	16	189
2017	11 to 20 years in current department or agency	34	34	14	9	6	3	71	15	102
2017	More than 20 years in current department or agency	47	31	15	7	0	0	77	7	26
2014	Less than 3 years in current department or agency	60	26	8	4	1	2	87	5	213
2014	3 to 10 years in current department or agency	36	39	13	6	6	1	76	11	287
2014	11 to 20 years in current department or agency	32	33	20	9	3	3	67	12	90
2014	More than 20 years in current department or agency	34	43	12	3	0	8	83	3	31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	38	10	5	1	5	1	83	6	382
2017	3 to 10 years in current department or agency	24	41	14	13	6	2	0	66	19	186
2017	11 to 20 years in current department or agency	28	39	15	10	7	1	0	67	17	103
2017	More than 20 years in current department or agency	39	31	23	7	0	0	0	70	7	26
2014	Less than 3 years in current department or agency	46	34	7	8	2	4	0	83	10	213
2014	3 to 10 years in current department or agency	29	38	17	10	2	4	0	70	12	287
2014	11 to 20 years in current department or agency	24	39	19	10	6	2	0	65	16	90
2014	More than 20 years in current department or agency	24	43	9	12	0	11	0	76	14	31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	32	10	9	5	6	0	75	15	382
2017	3 to 10 years in current department or agency	28	33	8	14	13	4	1	64	28	189
2017	11 to 20 years in current department or agency	26	29	18	11	10	6	0	59	22	103
2017	More than 20 years in current department or agency	42	20	15	15	0	8	0	67	16	26
2014	Less than 3 years in current department or agency	43	26	15	7	6	3	0	71	14	213
2014	3 to 10 years in current department or agency	25	29	18	11	9	5	1	58	22	288
2014	11 to 20 years in current department or agency	21	40	18	12	8	1	0	61	20	90
2014	More than 20 years in current department or agency	25	47	14	9	3	3	0	74	12	31

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	39	9	12	3	3	0	76	15	381
2017	3 to 10 years in current department or agency	21	36	14	16	11	2	0	58	28	189
2017	11 to 20 years in current department or agency	21	38	17	10	8	6	0	63	19	102
2017	More than 20 years in current department or agency	35	23	23	10	8	0	0	59	18	26
2014	Less than 3 years in current department or agency	37	37	11	9	3	3	0	76	12	212
2014	3 to 10 years in current department or agency	20	40	16	15	7	1	1	61	22	287
2014	11 to 20 years in current department or agency	17	43	17	17	4	2	0	61	21	90
2014	More than 20 years in current department or agency	15	52	13	9	0	10	0	75	10	31

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	42	10	5	1	1	84	6	381
2017	3 to 10 years in current department or agency	30	48	11	6	3	3	80	9	189
2017	11 to 20 years in current department or agency	32	35	19	8	4	2	69	12	103
2017	More than 20 years in current department or agency	59	31	0	7	0	3	93	7	26
2014	Less than 3 years in current department or agency	41	40	10	5	1	2	84	6	213
2014	3 to 10 years in current department or agency	39	40	13	4	2	2	81	6	288
2014	11 to 20 years in current department or agency	32	42	18	9	0	0	74	9	89
2014	More than 20 years in current department or agency	35	42	13	3	0	7	83	3	31

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	31	5	1	0	2	1	94	1	381
2017	3 to 10 years in current department or agency	47	36	11	2	1	3	0	86	3	189
2017	11 to 20 years in current department or agency	41	36	13	1	3	5	1	82	4	103
2017	More than 20 years in current department or agency	54	31	12	0	0	3	0	88	0	26
2014	Less than 3 years in current department or agency	59	26	5	3	1	4	1	90	5	213
2014	3 to 10 years in current department or agency	47	35	8	4	0	5	1	88	4	288
2014	11 to 20 years in current department or agency	48	37	8	4	0	3	0	88	4	90
2014	More than 20 years in current department or agency	35	42	9	0	0	7	6	89	0	31

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	32	8	6	2	6	1	82	9	381
2017	3 to 10 years in current department or agency	40	32	14	9	3	3	1	74	12	189
2017	11 to 20 years in current department or agency	33	36	14	7	4	6	1	74	11	103
2017	More than 20 years in current department or agency	50	35	8	7	0	0	0	85	7	26
2014	Less than 3 years in current department or agency	50	30	5	9	2	3	1	84	11	213
2014	3 to 10 years in current department or agency	44	35	8	7	3	1	2	81	11	288
2014	11 to 20 years in current department or agency	29	41	9	7	7	3	3	75	15	90
2014	More than 20 years in current department or agency	43	41	9	3	3	0	0	85	6	31

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	31	17	12	4	9	2	64	17	380
2017	3 to 10 years in current department or agency	27	33	21	9	4	5	1	64	14	189
2017	11 to 20 years in current department or agency	25	30	24	8	6	6	1	59	15	102
2017	More than 20 years in current department or agency	35	19	8	15	7	8	8	64	27	26
2014	Less than 3 years in current department or agency	34	27	18	7	5	9	0	67	13	213
2014	3 to 10 years in current department or agency	26	34	18	11	5	5	1	64	16	287
2014	11 to 20 years in current department or agency	18	36	27	5	6	4	4	59	12	90
2014	More than 20 years in current department or agency	25	42	22	0	3	4	4	73	3	31

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	19	17	9	7	19	7	55	22	382
2017	3 to 10 years in current department or agency	18	19	19	12	15	14	4	45	33	189
2017	11 to 20 years in current department or agency	16	23	23	12	11	10	4	47	26	102
2017	More than 20 years in current department or agency	30	8	23	0	11	15	12	53	15	26
2014	Less than 3 years in current department or agency	19	15	18	15	8	17	8	44	31	213
2014	3 to 10 years in current department or agency	14	21	18	15	14	11	7	43	35	288
2014	11 to 20 years in current department or agency	13	21	22	12	13	15	4	41	31	90
2014	More than 20 years in current department or agency	12	47	12	6	3	13	6	73	12	31

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	13	4	5	1	3	3	89	7	380
2017	3 to 10 years in current department or agency	65	19	6	4	3	1	2	87	7	189
2017	11 to 20 years in current department or agency	58	23	10	4	3	1	2	83	7	102
2017	More than 20 years in current department or agency	67	19	8	4	3	0	0	85	7	26
2014	Less than 3 years in current department or agency	63	21	3	7	4	0	2	86	11	213
2014	3 to 10 years in current department or agency	60	26	7	2	2	0	2	88	4	288
2014	11 to 20 years in current department or agency	60	32	4	3	1	0	0	92	4	90
2014	More than 20 years in current department or agency	75	15	3	0	4	0	3	93	4	31

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	14	4	1	0	7	4	95	1	381
2017	3 to 10 years in current department or agency	64	20	8	2	1	3	2	89	3	188
2017	11 to 20 years in current department or agency	62	23	8	2	0	1	4	90	2	103
2017	More than 20 years in current department or agency	77	7	8	0	0	7	0	91	0	25
2014	Less than 3 years in current department or agency	70	15	5	2	0	5	3	91	3	213
2014	3 to 10 years in current department or agency	66	21	6	1	0	3	3	92	1	288
2014	11 to 20 years in current department or agency	66	28	6	0	0	1	0	94	0	90
2014	More than 20 years in current department or agency	75	9	6	0	3	0	7	90	3	31

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	33	11	8	5	10	1	73	14	382
2017	3 to 10 years in current department or agency	28	34	13	13	8	3	1	65	22	189
2017	11 to 20 years in current department or agency	29	32	13	13	12	1	0	62	26	103
2017	More than 20 years in current department or agency	43	32	4	14	0	3	4	81	15	26
2014	Less than 3 years in current department or agency	36	35	6	10	5	7	1	78	16	212
2014	3 to 10 years in current department or agency	28	35	13	12	10	2	1	65	22	286
2014	11 to 20 years in current department or agency	34	41	13	3	5	3	0	78	9	90
2014	More than 20 years in current department or agency	32	31	13	9	13	0	3	65	22	31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	24	14	15	7	6	4	60	24	380
2017	3 to 10 years in current department or agency	20	27	14	19	15	3	3	50	35	189
2017	11 to 20 years in current department or agency	18	27	11	16	23	1	4	48	40	103
2017	More than 20 years in current department or agency	28	20	12	10	15	0	15	56	30	26
2014	Less than 3 years in current department or agency	26	20	12	15	13	7	6	54	32	213
2014	3 to 10 years in current department or agency	15	23	14	18	25	3	3	40	45	288
2014	11 to 20 years in current department or agency	13	19	20	25	18	2	4	33	45	90
2014	More than 20 years in current department or agency	9	20	20	17	22	3	9	33	44	31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	39	12	4	1	5	1	82	5	381
2017	3 to 10 years in current department or agency	28	38	15	11	3	4	0	69	15	189
2017	11 to 20 years in current department or agency	27	36	17	7	9	3	1	66	16	103
2017	More than 20 years in current department or agency	44	28	12	8	4	0	4	75	12	25

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	33	10	2	2	7	0	85	4	382
2017	3 to 10 years in current department or agency	39	32	16	4	3	6	0	75	7	188
2017	11 to 20 years in current department or agency	40	30	13	4	9	3	1	73	13	102
2017	More than 20 years in current department or agency	50	35	4	0	4	8	0	92	4	26
2014	Less than 3 years in current department or agency	46	27	13	4	1	8	0	80	6	213
2014	3 to 10 years in current department or agency	43	35	12	4	1	4	1	82	6	288
2014	11 to 20 years in current department or agency	40	38	18	1	1	2	0	80	2	90
2014	More than 20 years in current department or agency	45	31	6	3	0	13	3	89	4	31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	39	7	2	0	2	90	3	382
2017	3 to 10 years in current department or agency	41	38	11	5	1	4	82	7	189
2017	11 to 20 years in current department or agency	44	38	9	2	5	3	84	7	103
2017	More than 20 years in current department or agency	54	31	3	4	0	8	92	4	26
2014	Less than 3 years in current department or agency	54	30	8	4	1	3	86	6	213
2014	3 to 10 years in current department or agency	44	39	10	4	2	3	85	5	288
2014	11 to 20 years in current department or agency	48	34	14	1	1	1	83	3	90
2014	More than 20 years in current department or agency	48	28	15	3	0	6	81	3	31

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	29	2	1	0	1	0	97	1	381
2017	3 to 10 years in current department or agency	51	33	5	8	2	1	1	85	10	187
2017	11 to 20 years in current department or agency	43	39	8	6	5	0	0	82	11	103
2017	More than 20 years in current department or agency	57	32	7	4	0	0	0	89	4	26
2014	Less than 3 years in current department or agency	71	20	4	4	1	0	0	91	5	213
2014	3 to 10 years in current department or agency	54	33	7	3	2	1	0	88	5	288
2014	11 to 20 years in current department or agency	54	30	10	4	1	1	0	85	5	90
2014	More than 20 years in current department or agency	64	33	3	0	0	0	0	97	0	31

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	27	11	4	0	1	85	5	380
2017	3 to 10 years in current department or agency	43	28	18	6	4	1	72	10	189
2017	11 to 20 years in current department or agency	36	29	19	12	5	0	65	17	103
2017	More than 20 years in current department or agency	55	27	8	7	3	0	82	10	26
2014	Less than 3 years in current department or agency	59	27	7	5	2	1	86	7	213
2014	3 to 10 years in current department or agency	38	38	14	6	3	1	77	9	288
2014	11 to 20 years in current department or agency	37	39	16	5	2	1	77	7	90
2014	More than 20 years in current department or agency	61	30	6	3	0	0	91	3	31

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	31	8	3	0	0	89	3	381
2017	3 to 10 years in current department or agency	45	29	12	9	4	1	75	13	188
2017	11 to 20 years in current department or agency	37	33	18	8	5	0	70	13	102
2017	More than 20 years in current department or agency	53	36	7	4	0	0	89	4	25
2014	Less than 3 years in current department or agency	62	27	5	4	2	0	89	6	213
2014	3 to 10 years in current department or agency	44	34	14	7	2	0	77	9	287
2014	11 to 20 years in current department or agency	37	37	17	5	4	0	75	8	90
2014	More than 20 years in current department or agency	58	36	6	0	0	0	94	0	31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	22	15	11	4	3	2	70	15	382
2017	3 to 10 years in current department or agency	42	20	18	11	7	2	2	64	18	188
2017	11 to 20 years in current department or agency	38	27	12	9	9	4	1	68	19	102
2017	More than 20 years in current department or agency	51	15	15	3	0	4	12	78	4	26
2014	Less than 3 years in current department or agency	49	20	13	8	5	4	0	72	14	212
2014	3 to 10 years in current department or agency	37	21	20	13	5	3	1	60	19	288
2014	11 to 20 years in current department or agency	37	27	22	5	6	2	1	66	11	90
2014	More than 20 years in current department or agency	58	30	9	3	0	0	0	88	3	31

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	52	21	26	382
2017	3 to 10 years in current department or agency	36	25	39	189
2017	11 to 20 years in current department or agency	31	40	29	103
2017	More than 20 years in current department or agency	39	51	11	26
2014	Less than 3 years in current department or agency	51	21	28	213
2014	3 to 10 years in current department or agency	44	24	32	288
2014	11 to 20 years in current department or agency	27	43	30	90
2014	More than 20 years in current department or agency	27	37	36	31

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	1	18	52	4	19	6	201
2017	3 to 10 years in current department or agency	9	26	54	3	1	7	70
2017	11 to 20 years in current department or agency	29	12	50	3	3	3	31
2017	More than 20 years in current department or agency	78	11	0	0	11	0	10
2014	Less than 3 years in current department or agency	5	14	57	7	9999	17	105
2014	3 to 10 years in current department or agency	9	20	63	6	9999	3	128
2014	11 to 20 years in current department or agency	20	28	52	0	9999	0	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	12	88	381
2017	3 to 10 years in current department or agency	16	84	189
2017	11 to 20 years in current department or agency	16	84	103
2014	Less than 3 years in current department or agency	12	88	213
2014	3 to 10 years in current department or agency	13	87	286
2014	11 to 20 years in current department or agency	19	81	90

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	47
2017	3 to 10 years in current department or agency	30	30
2017	11 to 20 years in current department or agency	40	17
2014	Less than 3 years in current department or agency	42	25
2014	3 to 10 years in current department or agency	47	37
2014	11 to 20 years in current department or agency	36	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	66	47
2017	3 to 10 years in current department or agency	70	30
2017	11 to 20 years in current department or agency	60	17
2014	Less than 3 years in current department or agency	70	25
2014	3 to 10 years in current department or agency	56	37
2014	11 to 20 years in current department or agency	53	17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	30
2017	11 to 20 years in current department or agency	0	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	47
2017	11 to 20 years in current department or agency	17
2014	Less than 3 years in current department or agency	25
2014	3 to 10 years in current department or agency	37
2014	11 to 20 years in current department or agency	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	17	30
2017	11 to 20 years in current department or agency	0	17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	30
2014	Less than 3 years in current department or agency	25
2014	11 to 20 years in current department or agency	17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	46	47
2017	3 to 10 years in current department or agency	47	30
2017	11 to 20 years in current department or agency	40	17
2014	Less than 3 years in current department or agency	33	26
2014	3 to 10 years in current department or agency	45	37
2014	11 to 20 years in current department or agency	46	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	47
2017	3 to 10 years in current department or agency	41	30
2017	11 to 20 years in current department or agency	59	17
2014	Less than 3 years in current department or agency	45	26
2014	3 to 10 years in current department or agency	42	37
2014	11 to 20 years in current department or agency	37	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	47
2017	3 to 10 years in current department or agency	40	30
2017	11 to 20 years in current department or agency	45	17
2014	Less than 3 years in current department or agency	57	26
2014	3 to 10 years in current department or agency	41	37
2014	11 to 20 years in current department or agency	44	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	47
2017	3 to 10 years in current department or agency	29	30
2017	11 to 20 years in current department or agency	47	17
2014	Less than 3 years in current department or agency	40	26
2014	3 to 10 years in current department or agency	34	37
2014	11 to 20 years in current department or agency	43	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	47
2017	3 to 10 years in current department or agency	24	30
2017	11 to 20 years in current department or agency	34	17
2014	Less than 3 years in current department or agency	50	26
2014	3 to 10 years in current department or agency	22	37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	47
2017	3 to 10 years in current department or agency	29	30
2017	11 to 20 years in current department or agency	41	17
2014	Less than 3 years in current department or agency	55	26
2014	3 to 10 years in current department or agency	65	37
2014	11 to 20 years in current department or agency	42	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	47
2017	3 to 10 years in current department or agency	37	30
2014	Less than 3 years in current department or agency	41	26
2014	3 to 10 years in current department or agency	33	37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	30
2017	11 to 20 years in current department or agency	17
2014	3 to 10 years in current department or agency	37
2014	11 to 20 years in current department or agency	17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	47
2017	3 to 10 years in current department or agency	34	30
2017	11 to 20 years in current department or agency	58	17
2014	Less than 3 years in current department or agency	40	26
2014	3 to 10 years in current department or agency	45	37
2014	11 to 20 years in current department or agency	42	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	47
2017	3 to 10 years in current department or agency	36	30
2014	Less than 3 years in current department or agency	26	26
2014	3 to 10 years in current department or agency	20	37
2014	11 to 20 years in current department or agency	40	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	47
2017	3 to 10 years in current department or agency	60	30
2017	11 to 20 years in current department or agency	53	17
2014	Less than 3 years in current department or agency	68	26
2014	3 to 10 years in current department or agency	56	36
2014	11 to 20 years in current department or agency	46	17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	47
2017	3 to 10 years in current department or agency	27	30
2014	Less than 3 years in current department or agency	36	26
2014	3 to 10 years in current department or agency	24	36
2014	11 to 20 years in current department or agency	29	17

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	47
2014	11 to 20 years in current department or agency	0	17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	47
2017	3 to 10 years in current department or agency	25	30
2014	3 to 10 years in current department or agency	18	36

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	30
2014	Less than 3 years in current department or agency	0	26

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	47
2017	11 to 20 years in current department or agency	0	17
2014	3 to 10 years in current department or agency	15	36

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	47
2014	Less than 3 years in current department or agency	20	26
2014	11 to 20 years in current department or agency	0	17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	47
2017	3 to 10 years in current department or agency	30	30
2017	11 to 20 years in current department or agency	35	17
2014	3 to 10 years in current department or agency	25	36
2014	11 to 20 years in current department or agency	31	17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	30
2014	3 to 10 years in current department or agency	24	34
2014	11 to 20 years in current department or agency	0	15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	46
2017	3 to 10 years in current department or agency	19	30

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	17	30

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	46

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	46
2017	3 to 10 years in current department or agency	28	30

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	46
2014	Less than 3 years in current department or agency	39	26
2014	11 to 20 years in current department or agency	0	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	20	30

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	17	30

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	46
2017	3 to 10 years in current department or agency	29	30
2014	Less than 3 years in current department or agency	31	26
2014	3 to 10 years in current department or agency	27	34

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	20	30
2014	Less than 3 years in current department or agency	18	26

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	46
2017	3 to 10 years in current department or agency	39	30
2017	11 to 20 years in current department or agency	32	16
2014	Less than 3 years in current department or agency	52	26
2014	3 to 10 years in current department or agency	52	34

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	46
2014	3 to 10 years in current department or agency	34
2014	11 to 20 years in current department or agency	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	46
2017	3 to 10 years in current department or agency	54	30
2017	11 to 20 years in current department or agency	61	16
2014	Less than 3 years in current department or agency	53	26
2014	3 to 10 years in current department or agency	44	34
2014	11 to 20 years in current department or agency	54	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	56	44	46
2017	3 to 10 years in current department or agency	96	4	30
2017	11 to 20 years in current department or agency	100	0	17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	12	11	1	1	43	15	68	7	382
2017	3 to 10 years in current department or agency	21	20	18	5	5	21	11	59	15	189
2017	11 to 20 years in current department or agency	19	23	16	2	6	25	9	64	12	102
2017	More than 20 years in current department or agency	34	21	8	3	8	19	8	74	15	26
2014	Less than 3 years in current department or agency	20	12	11	3	2	37	15	66	10	213
2014	3 to 10 years in current department or agency	15	17	18	3	3	34	9	57	12	288
2014	11 to 20 years in current department or agency	14	25	13	7	6	26	9	60	19	90
2014	More than 20 years in current department or agency	32	16	19	3	3	17	10	66	8	31

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	28	12	2	2	21	3	80	5	380
2017	3 to 10 years in current department or agency	33	30	19	7	4	6	1	68	12	189
2017	11 to 20 years in current department or agency	33	34	14	3	5	10	2	76	9	102
2017	More than 20 years in current department or agency	50	21	8	7	4	10	0	79	13	26
2014	Less than 3 years in current department or agency	32	27	11	2	2	20	5	79	6	213
2014	3 to 10 years in current department or agency	24	33	14	5	4	18	3	72	11	288
2014	11 to 20 years in current department or agency	27	37	18	4	6	8	0	70	11	90
2014	More than 20 years in current department or agency	44	21	15	3	0	13	3	78	4	31

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	36	10	6	6	6	17	72	16	381
2017	3 to 10 years in current department or agency	23	44	10	7	2	3	11	78	10	189
2017	11 to 20 years in current department or agency	18	51	10	5	2	4	11	81	8	103
2017	More than 20 years in current department or agency	39	49	4	4	0	0	4	92	4	26
2014	Less than 3 years in current department or agency	21	38	8	6	2	2	24	79	10	213
2014	3 to 10 years in current department or agency	19	48	11	5	3	1	13	77	10	288
2014	11 to 20 years in current department or agency	24	40	20	5	1	0	9	71	7	90
2014	More than 20 years in current department or agency	32	49	7	3	0	0	9	88	3	31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	11	13	3	4	42	22	46	18	379
2017	3 to 10 years in current department or agency	8	19	15	6	6	30	15	50	22	188
2017	11 to 20 years in current department or agency	9	15	18	8	5	29	16	43	23	103
2017	More than 20 years in current department or agency	23	4	21	7	4	20	20	46	18	25
2014	Less than 3 years in current department or agency	5	11	15	7	3	30	28	39	25	213
2014	3 to 10 years in current department or agency	8	21	22	7	3	26	14	47	17	288
2014	11 to 20 years in current department or agency	6	15	29	6	7	21	15	33	21	90
2014	More than 20 years in current department or agency	6	13	6	9	16	35	15	37	51	31

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	17	10	4	1	19	17	77	7	382
2017	3 to 10 years in current department or agency	36	27	10	4	2	8	11	79	8	188
2017	11 to 20 years in current department or agency	31	34	9	1	4	13	9	83	6	103
2017	More than 20 years in current department or agency	47	35	10	0	0	4	4	89	0	26
2014	Less than 3 years in current department or agency	30	16	7	4	3	16	24	76	11	213
2014	3 to 10 years in current department or agency	32	28	12	4	1	11	13	78	7	288
2014	11 to 20 years in current department or agency	32	38	10	1	1	9	8	85	3	90
2014	More than 20 years in current department or agency	34	35	9	0	3	6	12	85	4	31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	20	12	4	2	20	17	71	10	381
2017	3 to 10 years in current department or agency	31	34	9	3	2	10	11	82	7	188
2017	11 to 20 years in current department or agency	25	31	11	2	5	17	9	76	9	103
2017	More than 20 years in current department or agency	46	22	12	8	0	8	4	77	9	24
2014	Less than 3 years in current department or agency	28	17	9	4	3	16	23	74	11	213
2014	3 to 10 years in current department or agency	28	26	15	4	2	12	13	72	8	287
2014	11 to 20 years in current department or agency	29	27	15	4	2	15	8	73	7	90
2014	More than 20 years in current department or agency	38	21	15	0	0	13	12	79	0	31

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	380
2017	3 to 10 years in current department or agency	7	93	187
2014	Less than 3 years in current department or agency	4	96	212
2014	3 to 10 years in current department or agency	6	94	287
2014	11 to 20 years in current department or agency	5	95	90
2014	More than 20 years in current department or agency	0	100	31

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	20
2014	3 to 10 years in current department or agency	68	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	65	20
2017	3 to 10 years in current department or agency	77	12
2014	3 to 10 years in current department or agency	82	15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	0	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	20
2017	3 to 10 years in current department or agency	12
2014	3 to 10 years in current department or agency	15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20
2017	3 to 10 years in current department or agency	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	20

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	20
2017	3 to 10 years in current department or agency	42	12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	0	16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20
2017	3 to 10 years in current department or agency	0	12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	38	16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20
2017	3 to 10 years in current department or agency	0	12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	20
2017	3 to 10 years in current department or agency	12
2014	3 to 10 years in current department or agency	16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20
2014	3 to 10 years in current department or agency	0	16

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	44	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20
2017	3 to 10 years in current department or agency	0	12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	50	20
2017	3 to 10 years in current department or agency	39	12
2014	3 to 10 years in current department or agency	62	16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	20
2014	3 to 10 years in current department or agency	0	15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	20
2017	3 to 10 years in current department or agency	12
2014	3 to 10 years in current department or agency	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	0	15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	20
2014	3 to 10 years in current department or agency	0	15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	20

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	20

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20
2014	3 to 10 years in current department or agency	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	20
2017	3 to 10 years in current department or agency	42	12
2014	3 to 10 years in current department or agency	86	15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	20
2017	3 to 10 years in current department or agency	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	43	57	20
2017	3 to 10 years in current department or agency	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	13	8	0	0	49	15	77	2	380
2017	3 to 10 years in current department or agency	21	15	14	4	3	35	9	64	12	188
2017	11 to 20 years in current department or agency	20	21	19	1	2	27	10	65	5	103
2017	More than 20 years in current department or agency	31	17	22	0	0	22	8	68	0	26
2014	Less than 3 years in current department or agency	19	10	13	0	2	42	14	66	6	213
2014	3 to 10 years in current department or agency	14	9	19	2	1	41	13	51	7	288
2014	11 to 20 years in current department or agency	13	23	15	1	5	32	11	64	10	90
2014	More than 20 years in current department or agency	28	18	25	0	0	23	7	65	0	31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	29	10	2	0	21	4	84	3	380
2017	3 to 10 years in current department or agency	38	29	13	5	2	11	2	77	9	186
2017	11 to 20 years in current department or agency	27	31	20	0	3	17	2	72	4	101
2017	More than 20 years in current department or agency	46	8	31	4	0	10	0	61	4	26
2014	Less than 3 years in current department or agency	36	22	12	0	2	21	7	80	3	213
2014	3 to 10 years in current department or agency	30	27	18	1	2	20	4	73	3	288
2014	11 to 20 years in current department or agency	36	28	16	3	2	12	3	75	6	90
2014	More than 20 years in current department or agency	34	24	18	0	0	20	3	76	0	31

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	32	22	9	11	0	2	57	21	382
2017	3 to 10 years in current department or agency	29	28	15	12	12	1	3	59	25	187
2017	11 to 20 years in current department or agency	31	21	21	13	7	1	7	56	21	103
2017	More than 20 years in current department or agency	41	15	27	8	0	0	8	62	9	26

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	25	33	16	9	0	1	42	25	382
2017	3 to 10 years in current department or agency	17	25	27	16	14	1	1	42	31	189
2017	11 to 20 years in current department or agency	13	25	27	20	12	0	3	40	32	103
2017	More than 20 years in current department or agency	23	31	27	12	4	0	4	56	16	26

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	29	26	12	8	0	1	54	20	382
2017	3 to 10 years in current department or agency	21	23	28	14	13	1	1	44	27	186
2017	11 to 20 years in current department or agency	12	25	31	18	11	0	3	38	30	102
2017	More than 20 years in current department or agency	28	31	12	18	3	0	7	63	23	26

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	23	25	14	9	0	2	51	23	381
2017	3 to 10 years in current department or agency	21	20	19	22	15	2	1	42	38	189
2017	11 to 20 years in current department or agency	15	26	21	22	12	0	3	43	36	102
2017	More than 20 years in current department or agency	22	24	23	19	8	0	4	49	28	26

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	28	20	10	8	0	3	61	18	382
2017	3 to 10 years in current department or agency	32	23	20	9	8	2	6	60	19	189
2017	11 to 20 years in current department or agency	33	24	21	7	8	0	6	61	17	102
2017	More than 20 years in current department or agency	42	27	8	11	0	0	12	78	13	26

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	28	25	14	8	0	0	52	22	382
2017	3 to 10 years in current department or agency	25	26	24	16	8	1	1	52	24	189
2017	11 to 20 years in current department or agency	24	22	31	12	8	1	2	48	20	103
2017	More than 20 years in current department or agency	38	32	23	3	4	0	0	70	7	26

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	34	17	5	3	0	1	74	8	382
2017	3 to 10 years in current department or agency	33	32	17	9	7	1	2	67	16	188
2017	11 to 20 years in current department or agency	28	39	16	9	5	1	2	69	14	103
2017	More than 20 years in current department or agency	51	14	20	7	0	0	8	71	8	26

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	34	19	10	5	0	1	66	14	381
2017	3 to 10 years in current department or agency	20	34	23	14	7	1	1	55	21	189
2017	11 to 20 years in current department or agency	19	28	25	19	7	0	2	48	27	103
2017	More than 20 years in current department or agency	34	46	12	4	0	0	4	83	4	26

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	31	18	8	5	0	1	69	13	382
2017	3 to 10 years in current department or agency	34	36	18	7	4	1	0	70	11	189
2017	11 to 20 years in current department or agency	27	34	20	10	4	1	4	64	14	103
2017	More than 20 years in current department or agency	38	39	15	4	0	0	4	80	4	26

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	36	14	5	2	1	1	78	8	381
2017	3 to 10 years in current department or agency	39	30	19	7	3	1	2	70	11	188
2017	11 to 20 years in current department or agency	31	35	23	5	3	1	2	69	8	103
2017	More than 20 years in current department or agency	50	15	31	0	0	0	4	68	0	26

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	22	9	5	3	0	3	82	8	380
2017	3 to 10 years in current department or agency	54	23	15	5	2	1	1	78	7	188
2017	11 to 20 years in current department or agency	49	19	20	5	1	0	7	72	6	101
2017	More than 20 years in current department or agency	56	22	3	4	7	0	8	85	11	26

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	7	2	2	0	1	4	95	3	381
2017	3 to 10 years in current department or agency	76	10	4	4	3	1	2	88	7	188
2017	11 to 20 years in current department or agency	65	13	7	5	2	2	7	85	7	103
2017	More than 20 years in current department or agency	85	4	0	4	0	0	8	96	4	26

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	20	5	2	1	0	3	92	3	380
2017	3 to 10 years in current department or agency	63	22	9	4	1	1	2	87	4	189
2017	11 to 20 years in current department or agency	54	24	13	3	2	1	3	81	5	103
2017	More than 20 years in current department or agency	61	28	8	0	0	0	4	92	0	26

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	13	6	3	1	0	3	89	5	382
2017	3 to 10 years in current department or agency	64	16	7	7	4	1	1	81	11	188
2017	11 to 20 years in current department or agency	60	15	10	8	5	0	3	77	13	103
2017	More than 20 years in current department or agency	81	12	0	4	0	0	4	96	4	26

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	9	4	1	1	0	27	93	2	382
2017	3 to 10 years in current department or agency	59	13	4	1	1	1	20	93	3	189
2017	11 to 20 years in current department or agency	54	9	9	2	0	0	25	85	3	103
2017	More than 20 years in current department or agency	54	12	0	4	0	0	30	94	6	26

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	14	6	2	0	0	5	90	3	379
2017	3 to 10 years in current department or agency	77	13	5	0	0	1	5	95	0	188
2017	11 to 20 years in current department or agency	65	19	6	2	2	0	7	90	4	103
2017	More than 20 years in current department or agency	62	16	15	0	0	0	7	84	0	26

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	11	8	4	3	1	4	85	7	382
2017	3 to 10 years in current department or agency	78	10	5	1	0	1	5	93	2	189
2017	11 to 20 years in current department or agency	69	13	7	5	0	1	6	88	5	103
2017	More than 20 years in current department or agency	85	4	0	4	0	0	8	96	4	26

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	26	8	5	1	1	3	86	6	380
2017	3 to 10 years in current department or agency	60	21	13	4	1	1	2	83	4	189
2017	11 to 20 years in current department or agency	53	27	14	1	2	0	4	83	3	103
2017	More than 20 years in current department or agency	68	19	8	0	0	0	4	91	0	25

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	34	36	12	4	1	48	16	380
2017	3 to 10 years in current department or agency	9	26	38	17	9	0	36	26	189
2017	11 to 20 years in current department or agency	13	25	35	17	9	1	38	26	103
2017	More than 20 years in current department or agency	15	31	35	19	0	0	46	19	26

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	21	39	24	12	0	36	25	381
2017	3 to 10 years in current department or agency	8	21	42	19	8	1	28	29	189
2017	11 to 20 years in current department or agency	5	29	36	24	3	3	28	35	102
2017	More than 20 years in current department or agency	4	19	47	16	15	0	30	23	26

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	46	11	6	3	3	1	79	9	382
2017	3 to 10 years in current department or agency	34	41	13	4	4	3	0	78	8	188
2017	11 to 20 years in current department or agency	27	48	14	4	5	1	1	76	9	102
2017	More than 20 years in current department or agency	44	34	11	7	3	0	0	78	11	26

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	39	16	11	5	1	0	67	16	381
2017	3 to 10 years in current department or agency	22	38	14	17	6	2	1	62	24	189
2017	11 to 20 years in current department or agency	22	37	17	11	8	4	1	62	20	103
2017	More than 20 years in current department or agency	32	32	17	19	0	0	0	64	19	25

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	10	90	381
2017	3 to 10 years in current department or agency	17	83	188
2017	11 to 20 years in current department or agency	15	85	102
2017	More than 20 years in current department or agency	20	80	25
2014	Less than 3 years in current department or agency	8	92	213
2014	3 to 10 years in current department or agency	13	87	286
2014	11 to 20 years in current department or agency	11	89	88

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	86	14	41
2017	3 to 10 years in current department or agency	90	10	31
2017	11 to 20 years in current department or agency	88	12	15
2014	Less than 3 years in current department or agency	67	33	17
2014	3 to 10 years in current department or agency	87	13	37

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	24	5	3	3	89	6	34
2017	3 to 10 years in current department or agency	56	40	0	4	0	96	4	28
2017	11 to 20 years in current department or agency	47	38	8	7	0	85	7	13
2014	Less than 3 years in current department or agency	93	7	0	0	0	100	0	11
2014	3 to 10 years in current department or agency	75	25	0	0	0	100	0	32

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	25	22	10	11	3	1	29	71	381
2017	3 to 10 years in current department or agency	36	24	20	6	9	3	1	38	62	189
2017	11 to 20 years in current department or agency	47	18	15	7	2	7	4	53	47	103
2017	More than 20 years in current department or agency	30	23	12	15	0	11	8	37	63	26

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	256
2017	3 to 10 years in current department or agency	22	112
2017	11 to 20 years in current department or agency	17	44
2017	More than 20 years in current department or agency	25	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	256
2017	3 to 10 years in current department or agency	33	112
2017	11 to 20 years in current department or agency	16	44
2017	More than 20 years in current department or agency	8	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	256
2017	3 to 10 years in current department or agency	18	112
2017	11 to 20 years in current department or agency	11	44
2017	More than 20 years in current department or agency	16	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	256
2017	3 to 10 years in current department or agency	57	112
2017	11 to 20 years in current department or agency	50	44
2017	More than 20 years in current department or agency	53	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	256
2017	3 to 10 years in current department or agency	9	112
2017	11 to 20 years in current department or agency	0	44
2017	More than 20 years in current department or agency	0	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	256
2017	3 to 10 years in current department or agency	39	112
2017	11 to 20 years in current department or agency	42	44
2017	More than 20 years in current department or agency	30	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	5	50	22	9	3	11	252
2017	3 to 10 years in current department or agency	5	55	20	9	3	8	109
2017	11 to 20 years in current department or agency	12	61	7	9	4	7	44
2017	More than 20 years in current department or agency	15	70	7	0	0	8	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	27	15	15	10	2	10	54	29	257
2017	3 to 10 years in current department or agency	17	25	14	22	15	0	7	45	40	113
2017	11 to 20 years in current department or agency	29	16	11	7	16	2	19	57	28	44
2017	More than 20 years in current department or agency	32	0	16	28	23	0	0	32	52	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	14	14	23	34	3	9	19	65	257
2017	3 to 10 years in current department or agency	7	11	12	28	35	1	6	19	68	112
2017	11 to 20 years in current department or agency	2	13	19	21	29	2	14	19	59	44
2017	More than 20 years in current department or agency	24	7	16	23	30	0	0	31	53	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Privy Council Office by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me