2017 Public Service Employee Survey Results for Privy Council Office by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	28	3	5	4	88	9	95
2017	3 to 10 years in the federal public service	34	44	5	14	2	78	17	242
2017	11 to 20 years in the federal public service	33	54	2	8	2	88	10	263
2017	More than 20 years in the federal public service	36	52	5	6	1	88	7	94
2014	Less than 3 years in the federal public service	43	42	6	9	0	85	9	41
2014	3 to 10 years in the federal public service	34	46	7	10	2	81	13	230
2014	11 to 20 years in the federal public service	30	48	7	14	2	77	16	223
2014	More than 20 years in the federal public service	51	37	3	7	1	89	8	127
2011	Less than 3 years in the federal public service	50	42	4	3	1	92	4	96
2011	3 to 10 years in the federal public service	46	43	4	6	0	89	6	283
2011	11 to 20 years in the federal public service	46	40	5	7	3	86	9	179
2011	More than 20 years in the federal public service	49	40	3	7	1	88	8	128
2008	Less than 3 years in the federal public service	50	35	5	6	4	85	10	82
2008	3 to 10 years in the federal public service	47	39	4	10	0	86	10	213
2008	11 to 20 years in the federal public service	43	45	3	7	3	88	10	105
2008	More than 20 years in the federal public service	46	42	1	4	8	87	11	79

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	12	0	3	2	0	0	96	4	95
2017	3 to 10 years in the federal public service	70	19	5	4	1	1	1	90	5	240
2017	11 to 20 years in the federal public service	66	27	4	1	1	0	0	94	2	263
2017	More than 20 years in the federal public service	64	24	6	4	0	1	1	90	4	93
2014	Less than 3 years in the federal public service	76	16	5	4	0	0	0	91	4	41
2014	3 to 10 years in the federal public service	71	23	2	4	1	0	0	94	4	230
2014	11 to 20 years in the federal public service	66	22	6	4	1	0	0	89	5	223
2014	More than 20 years in the federal public service	70	26	2	1	0	1	0	97	1	127
2011	Less than 3 years in the federal public service	84	14	1	0	1	0	0	98	1	96
2011	3 to 10 years in the federal public service	75	16	4	3	1	0	0	91	5	282
2011	11 to 20 years in the federal public service	70	19	5	3	1	2	0	91	4	179
2011	More than 20 years in the federal public service	69	23	5	2	1	0	0	92	3	128
2008	Less than 3 years in the federal public service	77	19	2	1	1	0	0	95	2	81
2008	3 to 10 years in the federal public service	69	20	6	3	0	0	0	90	4	213
2008	11 to 20 years in the federal public service	72	21	6	1	0	0	1	93	1	106
2008	More than 20 years in the federal public service	66	23	4	3	4	1	0	90	6	79

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	10	2	9	2	0	86	11	94
2017	3 to 10 years in the federal public service	69	15	7	6	2	0	85	9	242
2017	11 to 20 years in the federal public service	61	24	6	5	3	0	86	8	262
2017	More than 20 years in the federal public service	69	16	6	9	1	0	84	10	94
2014	Less than 3 years in the federal public service	66	22	3	5	4	0	88	9	41
2014	3 to 10 years in the federal public service	64	20	4	8	4	1	84	12	230
2014	11 to 20 years in the federal public service	58	26	6	6	4	0	85	10	223
2014	More than 20 years in the federal public service	66	24	4	6	1	0	90	6	127
2011	Less than 3 years in the federal public service	65	23	4	6	0	1	90	6	96
2011	3 to 10 years in the federal public service	61	23	4	8	3	0	84	11	283
2011	11 to 20 years in the federal public service	64	22	2	7	5	0	86	12	179
2011	More than 20 years in the federal public service	66	19	2	11	1	0	86	12	128
2008	Less than 3 years in the federal public service	68	14	5	12	1	0	81	14	81
2008	3 to 10 years in the federal public service	58	20	5	13	3	0	79	16	212
2008	11 to 20 years in the federal public service	64	22	5	7	2	1	87	9	106
2008	More than 20 years in the federal public service	61	20	5	9	5	0	81	14	79

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	44	4	4	4	0	2	88	8	95
2017	3 to 10 years in the federal public service	35	36	7	13	9	0	0	71	22	242
2017	11 to 20 years in the federal public service	36	42	8	8	6	0	0	78	14	262
2017	More than 20 years in the federal public service	45	28	3	16	8	0	0	73	24	94
2014	Less than 3 years in the federal public service	55	36	0	7	2	0	0	90	10	41
2014	3 to 10 years in the federal public service	56	29	7	5	3	0	0	85	8	229
2014	11 to 20 years in the federal public service	51	33	5	9	3	0	0	84	12	222
2014	More than 20 years in the federal public service	60	32	4	2	1	1	0	93	3	127
2011	Less than 3 years in the federal public service	57	32	2	8	1	0	0	89	9	96
2011	3 to 10 years in the federal public service	59	24	6	8	2	0	0	83	10	281
2011	11 to 20 years in the federal public service	51	33	5	9	2	0	0	84	11	178
2011	More than 20 years in the federal public service	57	29	4	7	3	0	0	86	10	128

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	26	13	10	3	0	0	74	13	95
2017	3 to 10 years in the federal public service	29	33	14	16	7	1	1	63	23	242
2017	11 to 20 years in the federal public service	28	43	17	8	4	0	1	72	11	263
2017	More than 20 years in the federal public service	40	37	8	10	2	0	3	79	12	94
2014	Less than 3 years in the federal public service	28	46	12	9	2	0	2	76	12	41
2014	3 to 10 years in the federal public service	34	39	14	10	3	0	0	73	13	230
2014	11 to 20 years in the federal public service	32	44	10	7	5	1	1	78	13	223
2014	More than 20 years in the federal public service	39	39	7	12	2	0	1	78	14	127
2011	Less than 3 years in the federal public service	34	43	8	9	4	0	1	78	14	96
2011	3 to 10 years in the federal public service	27	46	11	12	1	2	1	75	14	283
2011	11 to 20 years in the federal public service	31	38	17	7	5	1	2	71	12	177
2011	More than 20 years in the federal public service	35	41	13	5	3	0	3	79	8	128
2008	Less than 3 years in the federal public service	37	41	12	6	2	0	1	79	9	82
2008	3 to 10 years in the federal public service	33	39	13	10	4	0	0	73	15	212
2008	11 to 20 years in the federal public service	36	38	12	8	6	0	1	74	13	106
2008	More than 20 years in the federal public service	41	27	14	5	8	0	5	72	14	78

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	48	9	4	2	0	1	85	6	95
2017	3 to 10 years in the federal public service	47	33	11	7	2	0	0	80	8	242
2017	11 to 20 years in the federal public service	53	36	4	5	1	0	0	90	6	263
2017	More than 20 years in the federal public service	64	28	3	1	3	0	0	93	4	94
2014	Less than 3 years in the federal public service	30	39	21	10	0	0	0	69	10	41
2014	3 to 10 years in the federal public service	45	34	10	5	5	0	0	79	10	229
2014	11 to 20 years in the federal public service	48	38	6	6	2	0	0	86	8	223
2014	More than 20 years in the federal public service	59	22	11	5	1	1	0	82	6	127
2011	Less than 3 years in the federal public service	45	28	14	5	8	0	0	73	13	96
2011	3 to 10 years in the federal public service	52	30	7	7	4	0	0	81	11	283
2011	11 to 20 years in the federal public service	53	31	9	3	3	0	1	85	6	179
2011	More than 20 years in the federal public service	56	32	6	4	2	1	0	88	6	128
2008	Less than 3 years in the federal public service	38	41	7	9	4	0	1	80	12	82
2008	3 to 10 years in the federal public service	49	37	7	7	1	0	0	85	8	213
2008	11 to 20 years in the federal public service	46	37	10	3	4	0	0	83	7	106
2008	More than 20 years in the federal public service	46	38	9	5	3	0	0	84	8	79

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	45	9	2	1	1	88	3	94
2017	3 to 10 years in the federal public service	51	36	6	6	1	0	87	7	242
2017	11 to 20 years in the federal public service	59	32	4	4	1	0	91	5	263
2017	More than 20 years in the federal public service	70	25	1	2	2	0	95	4	94
2014	Less than 3 years in the federal public service	38	40	12	10	0	0	78	10	41
2014	3 to 10 years in the federal public service	51	33	7	6	4	0	83	10	230
2014	11 to 20 years in the federal public service	59	30	7	1	2	0	89	4	223
2014	More than 20 years in the federal public service	66	23	4	6	2	0	88	8	127
2011	Less than 3 years in the federal public service	36	32	17	10	6	0	68	15	96
2011	3 to 10 years in the federal public service	53	32	6	5	4	0	85	9	284
2011	11 to 20 years in the federal public service	53	34	7	2	4	0	87	6	178
2011	More than 20 years in the federal public service	66	29	3	1	1	0	95	2	128
2008	Less than 3 years in the federal public service	41	38	9	9	4	0	79	12	81
2008	3 to 10 years in the federal public service	47	42	6	2	2	0	90	5	212
2008	11 to 20 years in the federal public service	50	38	5	7	1	0	88	8	106
2008	More than 20 years in the federal public service	56	37	3	1	4	0	92	5	79

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	29	2	6	2	0	90	8	95
2017	3 to 10 years in the federal public service	52	29	8	8	3	0	82	10	241
2017	11 to 20 years in the federal public service	47	36	11	5	1	0	84	5	263
2017	More than 20 years in the federal public service	54	31	11	3	1	0	85	4	94
2014	Less than 3 years in the federal public service	43	47	8	2	0	0	90	2	41
2014	3 to 10 years in the federal public service	53	35	6	5	0	0	89	5	230
2014	11 to 20 years in the federal public service	48	38	6	6	1	0	86	8	222
2014	More than 20 years in the federal public service	56	35	6	2	1	1	91	2	127

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	26	6	5	3	1	1	86	8	95
2017	3 to 10 years in the federal public service	38	36	8	12	6	0	0	74	18	242
2017	11 to 20 years in the federal public service	32	32	13	16	6	0	1	65	22	263
2017	More than 20 years in the federal public service	34	38	10	14	4	0	1	72	18	94
2014	Less than 3 years in the federal public service	41	43	12	5	0	0	0	84	5	41
2014	3 to 10 years in the federal public service	38	34	13	11	4	0	0	72	15	230
2014	11 to 20 years in the federal public service	32	32	16	12	7	0	0	65	19	223
2014	More than 20 years in the federal public service	42	35	10	8	3	2	1	78	11	127
2011	Less than 3 years in the federal public service	46	24	14	12	1	1	2	72	13	96
2011	3 to 10 years in the federal public service	40	34	11	7	6	2	0	75	13	284
2011	11 to 20 years in the federal public service	35	37	8	14	5	0	1	73	19	179
2011	More than 20 years in the federal public service	39	34	11	10	5	1	0	73	15	127

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	20	12	3	7	6	22	70	14	95
2017	3 to 10 years in the federal public service	37	18	10	11	14	3	7	62	27	242
2017	11 to 20 years in the federal public service	35	21	6	13	11	2	14	65	28	263
2017	More than 20 years in the federal public service	29	18	5	6	4	0	38	75	16	94
2014	Less than 3 years in the federal public service	22	16	13	11	18	5	14	47	36	41
2014	3 to 10 years in the federal public service	34	20	12	14	14	1	5	58	30	230
2014	11 to 20 years in the federal public service	27	23	6	11	13	1	19	62	31	223
2014	More than 20 years in the federal public service	37	15	6	6	8	3	25	72	20	127
2011	Less than 3 years in the federal public service	42	24	8	9	2	2	12	77	13	95
2011	3 to 10 years in the federal public service	35	19	8	13	20	1	4	56	35	283
2011	11 to 20 years in the federal public service	30	24	5	8	14	2	17	66	28	179
2011	More than 20 years in the federal public service	32	14	9	8	9	0	29	64	23	126
2008	Less than 3 years in the federal public service	51	15	9	5	9	5	7	75	15	82
2008	3 to 10 years in the federal public service	30	24	4	11	23	0	8	58	37	211
2008	11 to 20 years in the federal public service	25	13	5	12	24	0	21	48	46	105
2008	More than 20 years in the federal public service	22	18	4	6	25	1	24	53	42	79

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	51	3	2	1	0	0	94	3	95
2017	3 to 10 years in the federal public service	44	40	10	3	3	0	0	84	6	242
2017	11 to 20 years in the federal public service	45	38	8	6	2	0	0	84	8	263
2017	More than 20 years in the federal public service	58	30	4	3	4	0	0	88	7	94
2014	Less than 3 years in the federal public service	36	48	14	2	0	0	0	84	2	41
2014	3 to 10 years in the federal public service	39	41	8	8	4	0	0	80	12	230
2014	11 to 20 years in the federal public service	46	38	5	7	3	0	0	84	10	223
2014	More than 20 years in the federal public service	48	32	10	7	3	1	0	81	9	127
2011	Less than 3 years in the federal public service	44	37	10	6	4	0	0	81	10	94
2011	3 to 10 years in the federal public service	43	37	11	6	4	0	0	80	9	281
2011	11 to 20 years in the federal public service	46	39	7	4	4	0	1	85	8	179
2011	More than 20 years in the federal public service	47	36	10	5	2	1	0	84	7	127
2008	Less than 3 years in the federal public service	44	40	6	5	5	0	0	84	10	82
2008	3 to 10 years in the federal public service	42	36	13	6	4	0	0	78	9	213
2008	11 to 20 years in the federal public service	40	42	7	7	5	0	0	82	11	106
2008	More than 20 years in the federal public service	37	47	5	8	4	0	0	84	11	79

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	33	17	4	1	0	2	78	4	95
2017	3 to 10 years in the federal public service	38	33	12	12	3	0	0	73	15	242
2017	11 to 20 years in the federal public service	34	39	11	7	8	0	0	74	15	263
2017	More than 20 years in the federal public service	46	34	8	6	6	0	0	79	12	94
2014	Less than 3 years in the federal public service	39	47	5	9	0	0	0	86	9	41
2014	3 to 10 years in the federal public service	36	32	16	9	6	0	0	69	15	230
2014	11 to 20 years in the federal public service	31	36	14	10	9	0	0	67	19	223
2014	More than 20 years in the federal public service	33	42	10	10	4	1	0	76	14	127
2011	Less than 3 years in the federal public service	44	29	13	11	3	0	0	73	14	96
2011	3 to 10 years in the federal public service	25	48	11	10	5	1	0	74	15	284
2011	11 to 20 years in the federal public service	29	34	14	14	9	0	0	63	23	179
2011	More than 20 years in the federal public service	30	39	17	9	5	0	0	69	14	128

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	45	10	6	2	82	8	95
2017	3 to 10 years in the federal public service	27	47	12	10	4	74	14	242
2017	11 to 20 years in the federal public service	30	40	12	12	5	71	16	263
2017	More than 20 years in the federal public service	39	44	8	4	5	83	9	94

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	37	8	1	1	0	0	90	2	95
2017	3 to 10 years in the federal public service	51	36	7	4	1	0	0	88	6	241
2017	11 to 20 years in the federal public service	50	38	6	3	2	0	0	89	6	263
2017	More than 20 years in the federal public service	66	26	4	2	2	0	0	92	4	94
2014	Less than 3 years in the federal public service	44	51	3	2	0	0	0	95	2	41
2014	3 to 10 years in the federal public service	51	34	11	3	2	0	0	85	5	230
2014	11 to 20 years in the federal public service	58	28	7	4	2	1	0	86	6	222
2014	More than 20 years in the federal public service	62	28	7	1	1	0	0	90	3	127
2011	Less than 3 years in the federal public service	53	28	11	4	3	0	0	81	8	96
2011	3 to 10 years in the federal public service	51	33	10	4	2	0	0	84	5	283
2011	11 to 20 years in the federal public service	50	32	8	5	3	1	1	83	9	179
2011	More than 20 years in the federal public service	50	37	10	1	2	0	0	88	2	128
2008	Less than 3 years in the federal public service	51	38	4	5	1	1	0	90	6	82
2008	3 to 10 years in the federal public service	53	33	8	4	1	0	0	87	6	212
2008	11 to 20 years in the federal public service	53	35	5	7	1	0	0	88	8	106
2008	More than 20 years in the federal public service	57	33	5	1	4	0	0	90	5	79

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	39	7	3	1	89	4	93
2017	3 to 10 years in the federal public service	44	33	12	6	4	77	11	242
2017	11 to 20 years in the federal public service	38	40	8	7	7	78	14	261
2017	More than 20 years in the federal public service	51	31	7	4	6	82	10	94

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	42	5	1	1	0	93	2	94
2017	3 to 10 years in the federal public service	55	32	8	3	1	0	88	4	242
2017	11 to 20 years in the federal public service	58	34	6	1	1	0	93	1	261
2017	More than 20 years in the federal public service	81	14	1	2	2	0	95	4	94
2014	Less than 3 years in the federal public service	55	34	11	0	0	0	89	0	41
2014	3 to 10 years in the federal public service	67	24	5	1	2	0	92	3	230
2014	11 to 20 years in the federal public service	73	21	6	0	0	0	94	0	223
2014	More than 20 years in the federal public service	76	16	7	2	0	0	91	2	127
2011	Less than 3 years in the federal public service	61	28	8	2	1	0	89	3	96
2011	3 to 10 years in the federal public service	63	26	8	2	0	0	89	3	284
2011	11 to 20 years in the federal public service	67	23	6	3	1	1	90	4	179
2011	More than 20 years in the federal public service	66	27	6	1	0	0	93	1	128

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	46	8	8	2	0	2	82	10	95
2017	3 to 10 years in the federal public service	39	36	10	11	2	1	0	76	14	241
2017	11 to 20 years in the federal public service	40	35	9	10	4	0	1	76	14	261
2017	More than 20 years in the federal public service	58	29	3	7	3	0	0	87	10	94
2014	Less than 3 years in the federal public service	30	57	6	7	0	0	0	87	7	41
2014	3 to 10 years in the federal public service	34	38	15	6	6	0	0	73	12	230
2014	11 to 20 years in the federal public service	35	44	10	8	3	0	0	79	11	223
2014	More than 20 years in the federal public service	42	36	9	10	1	1	0	79	12	127
2011	Less than 3 years in the federal public service	38	41	9	8	2	0	1	80	10	96
2011	3 to 10 years in the federal public service	36	38	15	8	4	0	0	73	11	283
2011	11 to 20 years in the federal public service	38	39	9	7	6	0	1	77	14	179
2011	More than 20 years in the federal public service	43	38	9	8	2	0	0	81	10	127

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	27	14	1	2	0	0	83	3	95
2017	3 to 10 years in the federal public service	44	31	15	7	3	0	0	76	9	242
2017	11 to 20 years in the federal public service	42	32	13	8	3	0	0	75	12	261
2017	More than 20 years in the federal public service	59	29	4	4	2	0	1	90	6	93
2014	Less than 3 years in the federal public service	40	45	5	10	0	0	0	85	10	41
2014	3 to 10 years in the federal public service	36	39	11	7	8	0	0	75	14	230
2014	11 to 20 years in the federal public service	37	40	12	6	5	1	0	78	10	223
2014	More than 20 years in the federal public service	40	42	8	7	2	0	1	83	9	126

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	32	10	1	1	0	4	88	2	95
2017	3 to 10 years in the federal public service	42	36	13	7	2	0	0	78	9	242
2017	11 to 20 years in the federal public service	41	37	11	6	4	0	0	79	10	261
2017	More than 20 years in the federal public service	56	29	9	3	2	0	2	86	5	94
2014	Less than 3 years in the federal public service	41	47	10	0	0	0	2	90	0	41
2014	3 to 10 years in the federal public service	41	42	10	4	3	0	0	83	7	230
2014	11 to 20 years in the federal public service	39	41	11	6	3	1	0	80	9	223
2014	More than 20 years in the federal public service	49	35	10	5	1	0	1	85	5	127
2011	Less than 3 years in the federal public service	45	43	8	2	2	0	0	88	4	96
2011	3 to 10 years in the federal public service	46	39	7	6	1	1	1	86	8	284
2011	11 to 20 years in the federal public service	47	37	11	3	1	0	1	85	4	177
2011	More than 20 years in the federal public service	50	32	11	4	2	0	1	83	6	127

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	34	2	1	1	1	0	96	2	95
2017	3 to 10 years in the federal public service	46	37	8	7	2	0	0	83	9	241
2017	11 to 20 years in the federal public service	48	37	9	3	3	0	0	85	6	260
2017	More than 20 years in the federal public service	65	26	3	4	2	0	0	91	6	93
2014	Less than 3 years in the federal public service	49	41	11	0	0	0	0	89	0	41
2014	3 to 10 years in the federal public service	46	38	8	4	4	0	0	84	8	229
2014	11 to 20 years in the federal public service	50	36	5	4	4	0	0	86	8	223
2014	More than 20 years in the federal public service	61	25	7	5	2	1	0	86	7	127
2011	Less than 3 years in the federal public service	52	33	7	4	4	0	0	86	8	96
2011	3 to 10 years in the federal public service	53	33	7	5	2	0	0	86	7	283
2011	11 to 20 years in the federal public service	48	40	7	3	2	0	1	88	5	179
2011	More than 20 years in the federal public service	50	38	5	4	1	1	1	89	5	127
2008	Less than 3 years in the federal public service	46	45	2	5	1	0	0	91	6	82
2008	3 to 10 years in the federal public service	50	38	7	3	2	0	0	88	5	213
2008	11 to 20 years in the federal public service	45	41	8	4	2	0	0	86	6	106
2008	More than 20 years in the federal public service	38	49	5	5	3	0	0	87	8	79

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	29	12	2	2	0	1	84	4	95
2017	3 to 10 years in the federal public service	27	37	19	10	7	0	1	64	16	241
2017	11 to 20 years in the federal public service	21	36	22	13	7	0	0	57	21	263
2017	More than 20 years in the federal public service	16	33	22	12	12	1	4	52	25	93
2014	Less than 3 years in the federal public service	49	38	12	0	2	0	0	86	2	41
2014	3 to 10 years in the federal public service	29	41	15	10	5	0	1	71	15	230
2014	11 to 20 years in the federal public service	22	36	19	14	9	0	0	58	23	223
2014	More than 20 years in the federal public service	28	26	25	8	8	1	4	56	17	127
2011	Less than 3 years in the federal public service	49	31	13	4	3	0	0	80	7	95
2011	3 to 10 years in the federal public service	35	35	15	9	5	0	1	71	14	283
2011	11 to 20 years in the federal public service	28	30	24	10	7	0	1	58	18	178
2011	More than 20 years in the federal public service	18	34	22	12	9	1	4	55	23	128
2008	Less than 3 years in the federal public service	43	33	12	5	7	0	0	76	12	82
2008	3 to 10 years in the federal public service	18	31	25	14	11	0	0	50	26	212
2008	11 to 20 years in the federal public service	21	31	18	20	9	0	1	52	30	106
2008	More than 20 years in the federal public service	13	28	23	18	15	0	4	42	34	79

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	13	21	28	26	2	2	57	21	95
2017	3 to 10 years in the federal public service	10	26	34	18	7	0	5	27	37	242
2017	11 to 20 years in the federal public service	16	26	34	17	4	1	3	21	43	262
2017	More than 20 years in the federal public service	9	21	41	18	4	1	6	23	33	94
2014	Less than 3 years in the federal public service	0	15	28	35	9	5	8	50	17	41
2014	3 to 10 years in the federal public service	5	22	36	21	11	2	3	33	28	230
2014	11 to 20 years in the federal public service	7	26	42	15	8	1	1	23	34	222
2014	More than 20 years in the federal public service	6	25	39	18	8	2	3	26	33	127
2011	Less than 3 years in the federal public service	8	24	24	20	20	2	2	41	33	96
2011	3 to 10 years in the federal public service	10	19	37	20	9	1	4	30	31	284
2011	11 to 20 years in the federal public service	10	24	38	21	4	1	2	26	35	177
2011	More than 20 years in the federal public service	12	29	34	14	7	1	3	22	43	128
2008	Less than 3 years in the federal public service	13	20	27	24	11	0	5	37	35	82
2008	3 to 10 years in the federal public service	10	26	35	21	6	0	3	28	37	213
2008	11 to 20 years in the federal public service	9	27	33	21	6	1	3	27	38	106
2008	More than 20 years in the federal public service	19	28	44	6	1	0	1	8	47	79

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	2	16	25	45	4	4	76	7	95
2017	3 to 10 years in the federal public service	8	12	22	29	21	3	5	54	21	242
2017	11 to 20 years in the federal public service	7	14	31	25	15	3	6	43	23	262
2017	More than 20 years in the federal public service	4	4	30	31	17	1	13	56	10	94
2014	Less than 3 years in the federal public service	2	7	20	35	27	5	5	68	10	41
2014	3 to 10 years in the federal public service	4	14	23	36	18	1	3	57	19	229
2014	11 to 20 years in the federal public service	6	12	27	32	17	2	5	53	18	221
2014	More than 20 years in the federal public service	4	11	29	25	23	4	4	53	16	127
2011	Less than 3 years in the federal public service	2	9	14	29	36	3	6	72	12	96
2011	3 to 10 years in the federal public service	4	11	21	35	23	1	4	61	16	283
2011	11 to 20 years in the federal public service	5	12	31	31	15	2	4	48	18	179
2011	More than 20 years in the federal public service	2	14	32	26	19	3	3	48	18	128
2008	Less than 3 years in the federal public service	4	10	27	33	22	1	2	58	14	81
2008	3 to 10 years in the federal public service	8	11	28	31	15	1	6	50	21	213
2008	11 to 20 years in the federal public service	2	23	28	26	17	1	3	45	25	106
2008	More than 20 years in the federal public service	5	21	41	21	10	1	1	32	26	78

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	6	26	28	21	6	8	57	13	94
2017	3 to 10 years in the federal public service	11	15	27	25	14	1	6	43	28	239
2017	11 to 20 years in the federal public service	9	17	31	22	15	0	7	40	27	262
2017	More than 20 years in the federal public service	13	15	22	22	20	0	8	46	30	94
2014	Less than 3 years in the federal public service	8	12	29	19	26	2	2	47	22	40
2014	3 to 10 years in the federal public service	10	17	26	25	16	1	4	43	29	230
2014	11 to 20 years in the federal public service	10	14	35	24	13	1	2	39	25	222
2014	More than 20 years in the federal public service	11	17	29	26	11	5	1	39	30	127
2011	Less than 3 years in the federal public service	4	6	25	35	22	5	3	62	11	96
2011	3 to 10 years in the federal public service	10	18	28	23	15	1	4	41	30	283
2011	11 to 20 years in the federal public service	8	17	32	23	17	0	3	41	26	178
2011	More than 20 years in the federal public service	9	15	32	21	18	2	3	41	26	127
2008	Less than 3 years in the federal public service	7	20	27	22	20	0	5	44	28	82
2008	3 to 10 years in the federal public service	8	20	31	23	13	1	4	38	30	213
2008	11 to 20 years in the federal public service	11	16	38	20	10	2	3	32	29	106
2008	More than 20 years in the federal public service	18	27	25	23	4	1	3	28	46	79

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	7	13	34	36	2	4	74	12	94
2017	3 to 10 years in the federal public service	8	20	35	23	9	0	5	33	30	240
2017	11 to 20 years in the federal public service	10	24	44	14	3	0	4	18	36	257
2017	More than 20 years in the federal public service	14	22	36	16	6	0	5	23	39	94
2014	Less than 3 years in the federal public service	3	8	26	32	28	0	2	62	11	41
2014	3 to 10 years in the federal public service	5	16	39	27	11	1	2	38	21	230
2014	11 to 20 years in the federal public service	9	22	43	17	7	1	1	24	32	221
2014	More than 20 years in the federal public service	5	20	39	22	10	2	2	33	26	126
2011	Less than 3 years in the federal public service	3	12	24	29	26	1	5	59	16	94
2011	3 to 10 years in the federal public service	7	18	35	23	13	1	2	38	26	283
2011	11 to 20 years in the federal public service	9	25	39	19	6	0	3	25	35	178
2011	More than 20 years in the federal public service	8	23	47	13	7	1	2	20	32	127
2008	Less than 3 years in the federal public service	2	17	32	28	18	1	1	48	20	82
2008	3 to 10 years in the federal public service	10	23	36	22	7	0	2	30	34	213
2008	11 to 20 years in the federal public service	10	21	40	17	7	2	3	25	33	105
2008	More than 20 years in the federal public service	22	23	44	6	3	1	1	9	46	78

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	10	19	19	44	2	3	66	14	95
2017	3 to 10 years in the federal public service	13	17	28	20	14	2	7	37	32	242
2017	11 to 20 years in the federal public service	12	25	33	18	6	1	6	25	40	263
2017	More than 20 years in the federal public service	10	22	35	20	4	1	7	27	35	94
2014	Less than 3 years in the federal public service	2	7	18	34	26	2	12	69	11	41
2014	3 to 10 years in the federal public service	15	21	22	22	14	3	4	39	38	230
2014	11 to 20 years in the federal public service	14	25	32	12	12	1	3	26	40	220
2014	More than 20 years in the federal public service	12	26	30	18	9	1	5	28	40	127
2011	Less than 3 years in the federal public service	6	16	19	27	24	3	5	56	23	96
2011	3 to 10 years in the federal public service	11	14	29	21	18	2	5	42	27	279
2011	11 to 20 years in the federal public service	12	26	26	25	7	2	2	33	39	178
2011	More than 20 years in the federal public service	12	24	34	18	9	1	1	28	37	128
2008	Less than 3 years in the federal public service	2	5	33	30	26	0	4	58	8	82
2008	3 to 10 years in the federal public service	9	16	31	26	12	0	6	41	27	213
2008	11 to 20 years in the federal public service	13	19	31	19	11	1	6	32	34	106
2008	More than 20 years in the federal public service	19	27	28	15	10	0	1	26	46	79

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	11	17	19	28	17	2	58	21	95
2017	3 to 10 years in the federal public service	12	18	25	19	14	5	7	38	34	242
2017	11 to 20 years in the federal public service	8	23	27	23	12	2	5	37	34	263
2017	More than 20 years in the federal public service	8	16	33	26	10	0	6	38	26	94
2014	Less than 3 years in the federal public service	8	2	22	19	30	7	12	60	13	41
2014	3 to 10 years in the federal public service	6	17	25	28	18	2	5	50	24	229
2014	11 to 20 years in the federal public service	4	15	30	31	16	2	3	49	20	222
2014	More than 20 years in the federal public service	7	9	30	31	17	1	5	52	16	127
2011	Less than 3 years in the federal public service	4	15	17	32	21	4	7	60	22	96
2011	3 to 10 years in the federal public service	8	14	27	23	18	3	7	45	25	282
2011	11 to 20 years in the federal public service	8	16	25	32	15	0	5	49	25	176
2011	More than 20 years in the federal public service	6	17	25	27	19	3	2	49	25	126
2008	Less than 3 years in the federal public service	12	21	22	21	16	5	2	40	36	81
2008	3 to 10 years in the federal public service	13	15	31	23	13	2	4	38	30	213
2008	11 to 20 years in the federal public service	14	19	32	18	10	1	6	30	36	105
2008	More than 20 years in the federal public service	15	21	35	17	9	1	3	27	37	78

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	7	14	30	30	6	8	70	13	94
2017	3 to 10 years in the federal public service	10	13	28	23	15	4	6	42	26	242
2017	11 to 20 years in the federal public service	7	18	33	22	11	2	6	36	28	261
2017	More than 20 years in the federal public service	8	16	35	26	9	0	6	38	25	93
2014	Less than 3 years in the federal public service	3	14	17	22	34	5	5	62	19	41
2014	3 to 10 years in the federal public service	5	18	35	21	15	3	4	39	24	230
2014	11 to 20 years in the federal public service	5	13	36	26	13	2	4	41	20	222
2014	More than 20 years in the federal public service	5	20	33	23	13	2	3	38	27	127

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	12	3	5	1	0	3	91	6	95
2017	3 to 10 years in the federal public service	76	15	5	2	1	0	0	92	3	242
2017	11 to 20 years in the federal public service	73	17	4	4	2	0	1	91	5	262
2017	More than 20 years in the federal public service	77	13	3	3	3	0	1	91	6	93
2014	Less than 3 years in the federal public service	66	22	0	7	2	0	3	91	9	41
2014	3 to 10 years in the federal public service	73	15	5	4	2	0	0	89	6	229
2014	11 to 20 years in the federal public service	75	18	2	3	2	0	0	93	5	223
2014	More than 20 years in the federal public service	82	14	1	1	0	0	2	98	2	126
2011	Less than 3 years in the federal public service	70	19	3	3	0	0	4	94	3	96
2011	3 to 10 years in the federal public service	69	18	7	5	1	1	1	88	5	284
2011	11 to 20 years in the federal public service	71	16	6	4	2	1	0	87	7	177
2011	More than 20 years in the federal public service	69	20	6	2	2	0	0	89	5	128
2008	Less than 3 years in the federal public service	72	12	2	9	1	0	4	87	10	82
2008	3 to 10 years in the federal public service	63	22	6	6	3	0	1	85	9	212
2008	11 to 20 years in the federal public service	60	29	5	3	2	0	2	90	5	105
2008	More than 20 years in the federal public service	66	14	10	5	4	0	1	81	9	79

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	19	8	3	2	12	18	82	6	95
2017	3 to 10 years in the federal public service	34	32	11	6	4	8	5	76	12	242
2017	11 to 20 years in the federal public service	32	28	14	9	4	6	5	68	15	262
2017	More than 20 years in the federal public service	46	30	5	7	6	3	2	81	14	92
2014	Less than 3 years in the federal public service	45	25	9	2	2	5	12	84	5	41
2014	3 to 10 years in the federal public service	31	27	16	6	7	7	6	67	15	230
2014	11 to 20 years in the federal public service	33	29	16	8	4	6	3	69	13	222
2014	More than 20 years in the federal public service	42	30	11	6	5	4	1	77	12	127

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	26	1	3	2	1	1	94	5	95
2017	3 to 10 years in the federal public service	51	30	6	8	4	2	0	82	11	242
2017	11 to 20 years in the federal public service	51	28	8	6	5	1	0	80	11	262
2017	More than 20 years in the federal public service	63	23	4	3	6	0	0	86	9	93
2014	Less than 3 years in the federal public service	50	32	2	9	2	2	3	86	12	41
2014	3 to 10 years in the federal public service	49	27	10	6	6	2	0	77	12	230
2014	11 to 20 years in the federal public service	47	29	9	7	7	1	0	77	14	223
2014	More than 20 years in the federal public service	50	31	6	5	7	1	0	82	12	127

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	30	3	5	1	3	1	91	5	95
2017	3 to 10 years in the federal public service	43	31	12	9	3	2	0	75	13	242
2017	11 to 20 years in the federal public service	42	38	9	4	5	2	1	81	9	262
2017	More than 20 years in the federal public service	52	35	4	2	4	2	0	89	6	93
2014	Less than 3 years in the federal public service	52	30	9	4	0	2	2	87	4	41
2014	3 to 10 years in the federal public service	41	39	10	6	2	1	1	82	8	230
2014	11 to 20 years in the federal public service	49	32	9	6	4	0	0	81	10	223
2014	More than 20 years in the federal public service	44	39	4	10	2	2	0	84	12	127
2011	Less than 3 years in the federal public service	37	42	8	7	2	3	0	81	10	96
2011	3 to 10 years in the federal public service	51	26	9	8	4	2	0	79	12	284
2011	11 to 20 years in the federal public service	50	33	5	3	8	1	1	84	11	179
2011	More than 20 years in the federal public service	42	37	9	6	3	2	1	82	9	128
2008	Less than 3 years in the federal public service	51	28	5	9	2	4	1	83	12	82
2008	3 to 10 years in the federal public service	44	33	10	8	4	0	1	78	11	212
2008	11 to 20 years in the federal public service	37	42	6	5	8	2	1	82	13	106
2008	More than 20 years in the federal public service	41	30	15	8	6	0	0	71	14	79

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	23	4	3	0	33	3	89	5	95
2017	3 to 10 years in the federal public service	32	27	14	8	5	14	1	69	15	241
2017	11 to 20 years in the federal public service	34	28	14	5	8	10	2	70	15	263
2017	More than 20 years in the federal public service	46	29	8	7	2	3	4	80	10	94
2014	Less than 3 years in the federal public service	39	19	13	4	5	18	2	72	11	41
2014	3 to 10 years in the federal public service	34	29	15	7	4	10	1	70	13	230
2014	11 to 20 years in the federal public service	37	31	12	5	8	6	0	73	14	223
2014	More than 20 years in the federal public service	44	28	11	8	3	6	1	76	12	127
2011	Less than 3 years in the federal public service	45	24	5	11	4	9	2	78	16	96
2011	3 to 10 years in the federal public service	38	27	12	10	6	8	0	70	17	284
2011	11 to 20 years in the federal public service	39	26	10	7	9	8	1	71	18	179
2011	More than 20 years in the federal public service	49	28	7	8	5	3	1	80	14	127
2008	Less than 3 years in the federal public service	50	17	12	5	5	10	1	75	11	82
2008	3 to 10 years in the federal public service	31	28	13	11	7	7	2	65	20	210
2008	11 to 20 years in the federal public service	38	31	11	8	8	3	1	72	17	106
2008	More than 20 years in the federal public service	39	28	13	8	9	3	1	70	17	79

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	13	4	10	6	42	1	64	28	95
2017	3 to 10 years in the federal public service	12	24	14	13	6	26	5	51	28	242
2017	11 to 20 years in the federal public service	13	30	14	9	6	21	6	59	21	263
2017	More than 20 years in the federal public service	19	38	9	16	4	7	6	66	23	94
2014	Less than 3 years in the federal public service	16	20	15	10	0	23	17	59	17	40
2014	3 to 10 years in the federal public service	12	23	17	12	8	22	6	48	28	230
2014	11 to 20 years in the federal public service	19	24	18	14	8	13	4	51	27	223
2014	More than 20 years in the federal public service	29	32	14	7	6	9	4	70	14	127

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	15	4	5	0	1	0	91	5	94
2017	3 to 10 years in the federal public service	61	29	4	5	1	0	0	90	6	242
2017	11 to 20 years in the federal public service	51	35	6	6	2	0	1	87	7	261
2017	More than 20 years in the federal public service	62	32	1	4	1	0	0	94	5	94
2014	Less than 3 years in the federal public service	52	46	0	2	0	0	0	98	2	41
2014	3 to 10 years in the federal public service	52	35	7	4	2	0	0	87	6	230
2014	11 to 20 years in the federal public service	55	30	6	6	3	0	0	85	9	223
2014	More than 20 years in the federal public service	54	36	2	6	2	0	0	90	7	126

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	21	12	6	2	1	2	80	8	95
2017	3 to 10 years in the federal public service	49	32	6	8	3	1	0	82	12	242
2017	11 to 20 years in the federal public service	41	35	9	7	5	1	1	78	13	262
2017	More than 20 years in the federal public service	55	30	7	6	3	0	0	85	9	94
2014	Less than 3 years in the federal public service	50	34	8	6	0	0	2	85	7	41
2014	3 to 10 years in the federal public service	45	32	14	6	3	1	1	77	9	230
2014	11 to 20 years in the federal public service	38	41	5	11	4	1	0	79	15	223
2014	More than 20 years in the federal public service	46	36	5	8	3	1	0	84	11	127
2011	Less than 3 years in the federal public service	44	31	9	14	2	0	0	75	16	96
2011	3 to 10 years in the federal public service	39	35	12	8	5	1	0	75	13	284
2011	11 to 20 years in the federal public service	39	34	12	8	7	0	0	73	15	178
2011	More than 20 years in the federal public service	45	33	8	10	4	0	1	78	14	127
2008	Less than 3 years in the federal public service	46	32	6	10	5	0	1	79	15	82
2008	3 to 10 years in the federal public service	29	39	9	15	7	0	1	69	21	213
2008	11 to 20 years in the federal public service	31	35	16	7	11	0	0	66	18	106
2008	More than 20 years in the federal public service	30	38	11	9	10	0	1	69	19	79

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	19	5	5	1	2	0	89	6	95
2017	3 to 10 years in the federal public service	56	27	7	5	4	1	0	84	9	242
2017	11 to 20 years in the federal public service	50	27	12	5	4	1	1	79	9	263
2017	More than 20 years in the federal public service	63	20	10	4	2	0	1	84	6	94
2014	Less than 3 years in the federal public service	66	28	2	2	0	2	0	96	2	41
2014	3 to 10 years in the federal public service	53	25	13	4	1	3	1	81	6	230
2014	11 to 20 years in the federal public service	48	28	10	6	5	2	1	79	11	223
2014	More than 20 years in the federal public service	57	25	7	2	5	4	1	86	7	127
2011	Less than 3 years in the federal public service	60	24	8	3	4	0	1	85	7	96
2011	3 to 10 years in the federal public service	49	26	11	6	6	3	0	77	12	284
2011	11 to 20 years in the federal public service	48	27	10	9	5	1	1	77	14	178
2011	More than 20 years in the federal public service	44	31	12	5	4	2	2	79	9	127
2008	Less than 3 years in the federal public service	56	35	2	1	0	5	0	96	1	82
2008	3 to 10 years in the federal public service	44	27	8	10	6	3	1	74	17	213
2008	11 to 20 years in the federal public service	43	26	9	8	8	4	1	73	17	106
2008	More than 20 years in the federal public service	42	29	13	8	6	3	0	73	14	79

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	25	7	7	1	1	0	86	8	95
2017	3 to 10 years in the federal public service	53	27	9	8	3	0	0	80	11	242
2017	11 to 20 years in the federal public service	45	30	8	10	5	0	1	76	15	262
2017	More than 20 years in the federal public service	57	27	5	6	3	1	0	85	9	94
2014	Less than 3 years in the federal public service	59	32	5	5	0	0	0	90	5	41
2014	3 to 10 years in the federal public service	43	34	10	8	4	0	1	78	12	230
2014	11 to 20 years in the federal public service	44	31	9	11	5	1	0	75	16	223
2014	More than 20 years in the federal public service	49	34	4	9	4	0	1	83	13	127
2011	Less than 3 years in the federal public service	51	28	12	6	4	0	0	78	10	96
2011	3 to 10 years in the federal public service	46	27	12	9	5	1	0	74	14	284
2011	11 to 20 years in the federal public service	43	31	9	8	8	1	0	74	16	178
2011	More than 20 years in the federal public service	42	31	12	12	3	0	0	73	15	127
2008	Less than 3 years in the federal public service	61	21	7	7	2	1	0	83	10	82
2008	3 to 10 years in the federal public service	40	31	9	11	8	0	0	71	20	213
2008	11 to 20 years in the federal public service	41	34	6	8	10	1	0	75	19	106
2008	More than 20 years in the federal public service	41	26	14	10	8	1	0	68	18	78

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	91	6	1	2	0	0	0	97	2	94
2017	3 to 10 years in the federal public service	84	12	2	0	1	0	1	97	1	242
2017	11 to 20 years in the federal public service	80	13	3	1	2	0	0	93	3	263
2017	More than 20 years in the federal public service	88	9	3	0	0	0	0	97	0	92
2014	Less than 3 years in the federal public service	84	12	0	2	2	0	0	96	4	41
2014	3 to 10 years in the federal public service	83	13	2	1	1	0	0	96	2	230
2014	11 to 20 years in the federal public service	81	12	1	3	2	0	0	93	5	222
2014	More than 20 years in the federal public service	85	11	2	1	2	0	0	96	2	126
2011	Less than 3 years in the federal public service	81	12	1	4	1	0	1	94	5	96
2011	3 to 10 years in the federal public service	82	12	2	1	1	0	1	95	2	284
2011	11 to 20 years in the federal public service	78	15	3	2	1	0	0	93	3	178
2011	More than 20 years in the federal public service	75	18	3	2	2	0	0	93	4	128
2008	Less than 3 years in the federal public service	89	6	1	4	0	0	0	95	4	82
2008	3 to 10 years in the federal public service	82	10	3	2	3	0	0	92	5	213
2008	11 to 20 years in the federal public service	78	13	4	1	3	1	0	92	4	105
2008	More than 20 years in the federal public service	79	14	4	0	3	0	0	94	3	78

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	15	8	2	2	4	9	87	4	94
2017	3 to 10 years in the federal public service	48	20	11	5	5	6	5	77	11	242
2017	11 to 20 years in the federal public service	37	26	10	6	5	4	12	75	14	262
2017	More than 20 years in the federal public service	38	21	9	3	7	2	20	76	13	94
2014	Less than 3 years in the federal public service	46	19	11	5	2	2	14	78	9	41
2014	3 to 10 years in the federal public service	42	20	11	9	6	6	7	71	17	230
2014	11 to 20 years in the federal public service	39	16	15	4	9	4	14	67	15	223
2014	More than 20 years in the federal public service	36	22	9	6	4	6	16	75	14	127
2011	Less than 3 years in the federal public service	49	17	13	6	7	2	5	72	15	96
2011	3 to 10 years in the federal public service	32	22	15	7	11	4	9	61	22	282
2011	11 to 20 years in the federal public service	27	31	10	9	11	4	8	66	23	179
2011	More than 20 years in the federal public service	35	23	6	8	11	4	13	70	23	127

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	15	4	4	2	1	1	90	5	94
2017	3 to 10 years in the federal public service	64	22	6	4	2	1	0	88	6	242
2017	11 to 20 years in the federal public service	56	25	6	8	4	1	1	82	12	262
2017	More than 20 years in the federal public service	63	21	8	4	2	1	0	85	6	94

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	20	4	2	0	1	1	93	2	94
2017	3 to 10 years in the federal public service	65	22	6	3	1	2	0	89	5	242
2017	11 to 20 years in the federal public service	55	26	8	5	4	1	1	82	10	263
2017	More than 20 years in the federal public service	62	23	5	4	4	1	0	86	8	94

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	16	4	6	2	0	1	89	7	94
2017	3 to 10 years in the federal public service	63	22	9	4	2	0	0	85	6	241
2017	11 to 20 years in the federal public service	49	27	10	7	6	0	0	76	13	262
2017	More than 20 years in the federal public service	59	26	5	6	3	0	0	85	9	94
2014	Less than 3 years in the federal public service	55	39	4	2	0	0	0	93	2	41
2014	3 to 10 years in the federal public service	55	28	7	6	4	0	1	83	10	230
2014	11 to 20 years in the federal public service	49	28	8	8	5	2	0	78	13	221
2014	More than 20 years in the federal public service	58	25	8	7	2	0	1	83	9	127

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	36	18	21	5	5	5	10	64	12	39
2017	11 to 20 years in the federal public service	43	36	5	3	3	4	7	88	7	87
2017	More than 20 years in the federal public service	46	40	4	0	0	5	5	95	0	44
2014	3 to 10 years in the federal public service	34	32	12	13	0	0	8	72	14	24
2014	11 to 20 years in the federal public service	44	32	8	10	3	0	4	79	13	72
2014	More than 20 years in the federal public service	44	35	0	2	2	9	9	96	4	59

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	19	4	1	0	6	1	94	1	94
2017	3 to 10 years in the federal public service	38	39	7	3	3	11	0	86	6	242
2017	11 to 20 years in the federal public service	37	36	9	7	4	7	0	78	12	263
2017	More than 20 years in the federal public service	50	31	7	5	4	2	0	83	10	93
2014	Less than 3 years in the federal public service	65	31	0	4	0	0	0	96	4	41
2014	3 to 10 years in the federal public service	40	35	10	4	4	6	0	81	8	229
2014	11 to 20 years in the federal public service	39	34	13	6	3	4	0	77	10	223
2014	More than 20 years in the federal public service	39	37	6	6	1	10	1	85	8	127
2011	Less than 3 years in the federal public service	42	28	17	2	5	6	0	74	8	95
2011	3 to 10 years in the federal public service	32	31	15	8	5	8	0	69	15	283
2011	11 to 20 years in the federal public service	37	29	13	7	8	6	1	71	15	178
2011	More than 20 years in the federal public service	41	28	14	5	5	7	0	74	11	128

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	23	6	1	2	2	1	91	3	94
2017	3 to 10 years in the federal public service	37	41	9	4	4	4	0	82	8	242
2017	11 to 20 years in the federal public service	39	34	13	8	4	2	0	74	13	262
2017	More than 20 years in the federal public service	51	30	8	6	3	1	0	82	10	94
2014	Less than 3 years in the federal public service	65	28	5	0	2	0	0	93	2	41
2014	3 to 10 years in the federal public service	42	35	11	6	3	2	0	80	9	229
2014	11 to 20 years in the federal public service	42	31	15	6	4	2	0	74	10	223
2014	More than 20 years in the federal public service	41	36	12	5	3	3	0	79	8	127
2011	Less than 3 years in the federal public service	43	30	14	3	7	3	0	75	10	96
2011	3 to 10 years in the federal public service	34	33	15	7	7	3	1	70	14	283
2011	11 to 20 years in the federal public service	33	37	12	5	10	3	0	72	15	178
2011	More than 20 years in the federal public service	38	30	20	5	5	2	1	70	10	127
2008	Less than 3 years in the federal public service	48	40	4	4	2	2	0	90	6	82
2008	3 to 10 years in the federal public service	36	31	14	9	9	1	0	67	18	211
2008	11 to 20 years in the federal public service	32	40	10	9	7	2	0	73	16	106
2008	More than 20 years in the federal public service	32	33	20	9	5	1	0	65	14	79

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	34	4	1	2	4	4	92	4	95
2017	3 to 10 years in the federal public service	30	42	11	8	3	5	0	76	12	240
2017	11 to 20 years in the federal public service	29	39	16	9	5	2	0	70	14	262
2017	More than 20 years in the federal public service	35	37	16	9	2	1	0	73	11	94
2014	Less than 3 years in the federal public service	53	37	5	2	2	0	0	90	5	41
2014	3 to 10 years in the federal public service	33	35	14	11	2	5	0	72	13	230
2014	11 to 20 years in the federal public service	33	37	15	10	3	3	0	71	13	222
2014	More than 20 years in the federal public service	32	39	14	8	3	4	0	74	11	127
2011	Less than 3 years in the federal public service	30	32	17	9	2	10	0	69	12	95
2011	3 to 10 years in the federal public service	23	42	18	7	5	4	0	68	13	284
2011	11 to 20 years in the federal public service	24	43	12	8	6	6	0	72	15	179
2011	More than 20 years in the federal public service	26	43	19	6	2	2	1	72	8	128
2008	Less than 3 years in the federal public service	30	39	13	10	1	6	0	74	12	82
2008	3 to 10 years in the federal public service	25	38	17	8	6	4	0	67	15	213
2008	11 to 20 years in the federal public service	24	40	15	10	7	5	0	66	18	106
2008	More than 20 years in the federal public service	27	32	15	14	8	4	0	61	23	78

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	26	7	4	5	6	1	83	10	95
2017	3 to 10 years in the federal public service	28	36	8	12	9	6	0	68	23	242
2017	11 to 20 years in the federal public service	27	31	15	12	9	6	0	62	22	263
2017	More than 20 years in the federal public service	40	32	13	9	3	2	0	74	13	94
2014	Less than 3 years in the federal public service	58	33	2	2	5	0	0	91	7	41
2014	3 to 10 years in the federal public service	25	30	16	12	10	6	1	60	23	230
2014	11 to 20 years in the federal public service	31	29	18	11	9	3	0	61	21	223
2014	More than 20 years in the federal public service	31	31	23	9	3	3	0	64	12	127
2011	Less than 3 years in the federal public service	28	35	10	12	6	8	0	68	20	94
2011	3 to 10 years in the federal public service	21	36	14	11	10	8	0	62	23	284
2011	11 to 20 years in the federal public service	26	32	12	12	10	7	0	63	24	179
2011	More than 20 years in the federal public service	29	38	15	8	6	4	0	70	15	128
2008	Less than 3 years in the federal public service	27	35	21	9	2	5	1	66	12	82
2008	3 to 10 years in the federal public service	23	29	16	13	12	7	0	56	27	213
2008	11 to 20 years in the federal public service	20	30	15	20	7	8	0	55	29	106
2008	More than 20 years in the federal public service	23	29	12	15	12	9	0	58	30	78

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	33	7	6	2	3	1	84	9	95
2017	3 to 10 years in the federal public service	24	41	12	14	7	3	0	66	21	241
2017	11 to 20 years in the federal public service	24	36	15	16	7	3	0	61	24	262
2017	More than 20 years in the federal public service	28	46	14	6	5	1	0	74	12	94
2014	Less than 3 years in the federal public service	50	38	9	2	0	0	0	88	2	40
2014	3 to 10 years in the federal public service	23	38	16	14	6	2	1	64	20	230
2014	11 to 20 years in the federal public service	21	40	15	17	5	2	0	62	22	222
2014	More than 20 years in the federal public service	27	43	12	10	5	3	0	72	15	127
2011	Less than 3 years in the federal public service	28	37	15	11	7	2	0	66	18	95
2011	3 to 10 years in the federal public service	22	36	15	18	7	1	1	60	26	282
2011	11 to 20 years in the federal public service	22	38	12	17	9	2	0	61	26	179
2011	More than 20 years in the federal public service	24	44	14	12	4	3	0	69	16	128
2008	Less than 3 years in the federal public service	33	34	11	17	1	2	1	70	19	82
2008	3 to 10 years in the federal public service	18	45	15	10	13	0	0	63	23	211
2008	11 to 20 years in the federal public service	23	47	8	11	9	1	0	70	21	106
2008	More than 20 years in the federal public service	19	39	15	10	11	5	0	61	23	79

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	36	6	4	1	2	0	88	5	94
2017	3 to 10 years in the federal public service	32	48	9	6	2	3	0	82	8	242
2017	11 to 20 years in the federal public service	31	42	17	6	2	1	0	74	8	263
2017	More than 20 years in the federal public service	50	35	7	6	1	1	0	86	7	94
2014	Less than 3 years in the federal public service	55	34	5	2	2	2	0	90	5	41
2014	3 to 10 years in the federal public service	37	41	14	4	1	3	0	81	6	230
2014	11 to 20 years in the federal public service	36	42	13	7	2	0	0	78	9	222
2014	More than 20 years in the federal public service	40	38	14	4	2	3	0	80	5	127
2011	Less than 3 years in the federal public service	46	31	10	8	2	3	0	80	10	96
2011	3 to 10 years in the federal public service	38	37	14	7	3	1	1	76	10	282
2011	11 to 20 years in the federal public service	33	43	14	6	3	1	1	77	9	179
2011	More than 20 years in the federal public service	36	47	10	4	3	0	0	83	7	128

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	23	3	1	0	3	3	96	1	95
2017	3 to 10 years in the federal public service	50	39	7	1	1	2	0	91	2	242
2017	11 to 20 years in the federal public service	49	37	9	2	1	2	0	88	3	262
2017	More than 20 years in the federal public service	59	24	13	0	1	3	0	86	1	94
2014	Less than 3 years in the federal public service	46	29	12	5	0	5	2	81	6	41
2014	3 to 10 years in the federal public service	50	33	6	4	1	4	1	88	6	230
2014	11 to 20 years in the federal public service	53	33	7	2	0	3	0	90	3	223
2014	More than 20 years in the federal public service	50	32	6	3	0	6	2	90	3	127
2011	Less than 3 years in the federal public service	45	37	11	2	1	3	1	85	3	96
2011	3 to 10 years in the federal public service	49	32	11	3	1	4	0	85	4	284
2011	11 to 20 years in the federal public service	50	30	10	2	1	6	1	86	3	178
2011	More than 20 years in the federal public service	50	29	14	2	0	3	3	83	2	128

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	28	7	6	2	5	2	84	9	95
2017	3 to 10 years in the federal public service	38	33	11	8	2	7	1	77	11	241
2017	11 to 20 years in the federal public service	38	34	11	8	3	5	1	77	11	263
2017	More than 20 years in the federal public service	51	29	12	4	3	1	0	81	7	94
2014	Less than 3 years in the federal public service	54	23	7	9	2	5	0	81	11	41
2014	3 to 10 years in the federal public service	41	37	8	6	3	1	3	82	10	230
2014	11 to 20 years in the federal public service	42	34	7	10	3	3	1	79	14	223
2014	More than 20 years in the federal public service	48	33	6	6	3	1	2	84	9	127
2011	Less than 3 years in the federal public service	38	27	13	9	4	4	5	72	14	96
2011	3 to 10 years in the federal public service	37	30	10	9	7	7	0	73	17	283
2011	11 to 20 years in the federal public service	41	31	7	9	7	6	0	76	16	178
2011	More than 20 years in the federal public service	45	33	10	6	2	3	0	81	8	128
2008	Less than 3 years in the federal public service	29	32	17	13	4	4	1	64	18	82
2008	3 to 10 years in the federal public service	28	36	10	12	8	5	0	68	21	213
2008	11 to 20 years in the federal public service	28	39	13	8	8	4	0	70	17	106
2008	More than 20 years in the federal public service	39	25	16	8	3	8	1	71	11	79

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	24	22	9	6	10	5	56	18	94
2017	3 to 10 years in the federal public service	25	34	17	13	3	7	1	64	18	242
2017	11 to 20 years in the federal public service	24	34	21	9	5	6	1	62	15	261
2017	More than 20 years in the federal public service	40	25	15	10	3	5	2	70	13	94
2014	Less than 3 years in the federal public service	16	33	18	11	7	15	0	58	21	41
2014	3 to 10 years in the federal public service	25	31	22	11	4	6	1	60	16	230
2014	11 to 20 years in the federal public service	28	32	20	7	7	5	2	65	14	223
2014	More than 20 years in the federal public service	37	34	14	5	3	4	2	76	8	126
2011	Less than 3 years in the federal public service	21	23	27	15	3	7	4	49	20	96
2011	3 to 10 years in the federal public service	27	29	18	12	5	7	1	61	19	283
2011	11 to 20 years in the federal public service	30	33	15	9	6	4	2	67	17	179
2011	More than 20 years in the federal public service	30	34	22	3	2	8	0	70	6	127

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	23	16	4	3	16	11	69	10	95
2017	3 to 10 years in the federal public service	17	19	21	12	9	18	3	47	27	242
2017	11 to 20 years in the federal public service	18	18	18	13	12	17	4	46	32	262
2017	More than 20 years in the federal public service	24	17	19	5	13	8	14	53	23	94
2014	Less than 3 years in the federal public service	28	17	15	13	4	18	5	58	23	41
2014	3 to 10 years in the federal public service	13	21	20	17	9	15	5	42	32	230
2014	11 to 20 years in the federal public service	15	18	18	11	18	13	7	41	37	223
2014	More than 20 years in the federal public service	16	23	17	14	7	12	12	51	28	127
2011	Less than 3 years in the federal public service	13	34	19	9	10	10	3	55	23	96
2011	3 to 10 years in the federal public service	14	16	18	10	17	19	6	39	36	284
2011	11 to 20 years in the federal public service	17	20	16	17	14	11	5	44	37	179
2011	More than 20 years in the federal public service	26	15	23	9	7	9	10	51	20	127

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	9	4	6	0	5	6	89	7	94
2017	3 to 10 years in the federal public service	73	14	5	3	2	1	2	90	5	241
2017	11 to 20 years in the federal public service	61	24	6	5	2	1	1	87	7	262
2017	More than 20 years in the federal public service	68	13	6	6	5	1	1	83	11	94
2014	Less than 3 years in the federal public service	67	22	0	7	2	0	2	91	9	41
2014	3 to 10 years in the federal public service	63	20	8	3	3	0	2	85	7	230
2014	11 to 20 years in the federal public service	58	29	3	6	3	0	0	87	9	223
2014	More than 20 years in the federal public service	63	26	5	1	1	0	3	93	2	127

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	12	1	1	1	11	5	97	2	95
2017	3 to 10 years in the federal public service	69	16	6	1	0	5	2	92	2	242
2017	11 to 20 years in the federal public service	66	21	6	2	0	3	3	92	2	262
2017	More than 20 years in the federal public service	64	16	12	0	0	3	5	87	0	92
2014	Less than 3 years in the federal public service	72	22	0	3	0	3	0	97	3	41
2014	3 to 10 years in the federal public service	69	18	6	2	1	3	3	91	3	230
2014	11 to 20 years in the federal public service	64	20	7	1	0	4	3	91	2	223
2014	More than 20 years in the federal public service	69	19	5	0	1	2	4	94	1	127
2011	Less than 3 years in the federal public service	62	27	5	0	0	4	2	95	0	95
2011	3 to 10 years in the federal public service	72	17	5	1	0	3	3	94	1	283
2011	11 to 20 years in the federal public service	66	22	6	1	1	3	2	93	1	178
2011	More than 20 years in the federal public service	66	21	4	2	1	2	3	92	3	128
2008	Less than 3 years in the federal public service	76	13	5	4	0	1	1	91	4	82
2008	3 to 10 years in the federal public service	67	20	6	2	0	2	3	91	2	212
2008	11 to 20 years in the federal public service	73	18	5	1	0	1	3	94	1	106
2008	More than 20 years in the federal public service	73	14	8	0	1	3	1	91	1	79

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	24	9	3	3	12	3	82	7	95
2017	3 to 10 years in the federal public service	26	35	13	11	7	8	1	66	20	242
2017	11 to 20 years in the federal public service	29	34	12	13	7	4	0	66	22	263
2017	More than 20 years in the federal public service	29	40	12	8	7	2	1	72	16	94
2014	Less than 3 years in the federal public service	36	41	5	0	8	9	2	86	9	41
2014	3 to 10 years in the federal public service	34	30	10	11	10	5	1	68	22	228
2014	11 to 20 years in the federal public service	28	40	11	13	6	3	0	70	19	223
2014	More than 20 years in the federal public service	33	35	12	5	8	4	2	73	14	126
2011	Less than 3 years in the federal public service	32	41	15	6	1	4	0	77	7	95
2011	3 to 10 years in the federal public service	24	40	13	12	9	2	0	65	21	284
2011	11 to 20 years in the federal public service	25	29	18	15	9	3	1	56	25	178
2011	More than 20 years in the federal public service	34	33	14	7	9	3	1	69	16	128
2008	Less than 3 years in the federal public service	37	32	12	9	5	2	4	73	14	82
2008	3 to 10 years in the federal public service	30	34	14	15	6	1	0	65	21	212
2008	11 to 20 years in the federal public service	30	40	15	10	5	0	0	70	15	106
2008	More than 20 years in the federal public service	24	41	18	10	8	0	0	65	18	79

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	24	10	9	5	8	8	71	17	94
2017	3 to 10 years in the federal public service	23	25	18	17	10	5	2	52	29	241
2017	11 to 20 years in the federal public service	25	24	11	21	15	2	3	51	37	263
2017	More than 20 years in the federal public service	22	30	13	9	15	1	9	58	27	94
2014	Less than 3 years in the federal public service	33	18	18	7	12	5	7	58	22	41
2014	3 to 10 years in the federal public service	21	22	13	16	20	4	3	47	40	230
2014	11 to 20 years in the federal public service	12	25	15	22	21	4	2	39	45	223
2014	More than 20 years in the federal public service	19	14	16	17	19	4	11	39	42	127
2011	Less than 3 years in the federal public service	17	31	15	14	17	4	2	51	33	95
2011	3 to 10 years in the federal public service	14	30	16	15	22	3	1	45	38	284
2011	11 to 20 years in the federal public service	11	24	17	20	25	2	2	36	47	178
2011	More than 20 years in the federal public service	19	23	13	16	19	5	5	47	39	128
2008	Less than 3 years in the federal public service	22	32	12	16	12	1	5	57	30	82
2008	3 to 10 years in the federal public service	16	34	16	17	14	2	1	52	32	211
2008	11 to 20 years in the federal public service	15	23	22	18	19	2	2	39	38	106
2008	More than 20 years in the federal public service	6	21	19	21	24	1	8	30	49	78

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	37	7	4	1	7	0	87	5	94
2017	3 to 10 years in the federal public service	30	41	15	7	2	4	0	74	10	242
2017	11 to 20 years in the federal public service	31	36	16	8	4	4	0	71	12	263
2017	More than 20 years in the federal public service	41	38	11	3	5	1	1	80	9	93

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	20	9	4	4	7	0	83	8	95
2017	3 to 10 years in the federal public service	37	37	14	3	2	8	0	80	5	242
2017	11 to 20 years in the federal public service	40	34	13	3	4	5	0	78	8	261
2017	More than 20 years in the federal public service	49	35	9	1	4	2	0	86	5	94
2014	Less than 3 years in the federal public service	56	29	4	2	0	7	2	93	3	41
2014	3 to 10 years in the federal public service	44	31	13	3	2	6	1	81	5	230
2014	11 to 20 years in the federal public service	41	33	16	5	2	3	0	77	7	223
2014	More than 20 years in the federal public service	42	36	10	3	0	8	1	86	3	127

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	32	4	0	0	1	96	0	95
2017	3 to 10 years in the federal public service	42	40	10	3	1	3	85	5	242
2017	11 to 20 years in the federal public service	40	42	9	4	2	4	85	6	263
2017	More than 20 years in the federal public service	50	38	7	2	2	1	89	4	94
2014	Less than 3 years in the federal public service	65	22	9	0	2	2	89	2	41
2014	3 to 10 years in the federal public service	49	34	10	4	2	2	84	6	230
2014	11 to 20 years in the federal public service	47	36	10	4	2	2	85	6	223
2014	More than 20 years in the federal public service	43	37	12	2	0	5	85	3	127
2011	Less than 3 years in the federal public service	49	35	10	4	1	0	84	6	96
2011	3 to 10 years in the federal public service	40	32	15	5	3	4	76	9	283
2011	11 to 20 years in the federal public service	37	31	15	9	3	4	71	13	178
2011	More than 20 years in the federal public service	47	30	14	6	1	2	79	7	127

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	18	2	0	0	0	98	0	94
2017	3 to 10 years in the federal public service	57	35	4	3	0	0	92	4	240
2017	11 to 20 years in the federal public service	50	37	4	5	2	1	89	7	263
2017	More than 20 years in the federal public service	61	28	4	7	1	0	88	7	94
2014	Less than 3 years in the federal public service	70	26	2	2	0	0	95	2	41
2014	3 to 10 years in the federal public service	61	27	7	2	2	0	89	4	230
2014	11 to 20 years in the federal public service	56	30	7	5	2	1	86	7	223
2014	More than 20 years in the federal public service	61	28	6	2	1	1	90	3	127
2011	Less than 3 years in the federal public service	67	25	5	2	1	0	91	3	96
2011	3 to 10 years in the federal public service	49	38	6	3	3	1	88	6	283
2011	11 to 20 years in the federal public service	49	32	15	3	2	0	80	5	176
2011	More than 20 years in the federal public service	53	32	11	1	3	0	85	4	128
2008	Less than 3 years in the federal public service	63	29	7	0	0	0	93	0	82
2008	3 to 10 years in the federal public service	43	40	9	5	2	0	83	7	212
2008	11 to 20 years in the federal public service	33	44	8	8	7	0	77	15	106
2008	More than 20 years in the federal public service	37	38	13	6	6	0	75	13	79

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	21	4	1	0	2	0	95	1	95
2017	3 to 10 years in the federal public service	45	30	17	5	2	1	0	76	7	241
2017	11 to 20 years in the federal public service	43	27	17	10	3	0	0	70	13	262
2017	More than 20 years in the federal public service	51	31	9	5	3	0	0	82	8	94
2014	Less than 3 years in the federal public service	66	32	0	0	2	0	0	98	2	41
2014	3 to 10 years in the federal public service	44	34	13	4	3	1	1	80	7	230
2014	11 to 20 years in the federal public service	44	33	12	8	2	1	0	77	10	223
2014	More than 20 years in the federal public service	46	36	12	4	2	1	0	83	6	127
2011	Less than 3 years in the federal public service	50	32	11	5	2	0	0	81	8	94
2011	3 to 10 years in the federal public service	44	32	15	5	3	1	0	76	8	284
2011	11 to 20 years in the federal public service	43	32	14	6	6	0	0	75	11	178
2011	More than 20 years in the federal public service	39	30	17	7	5	2	0	71	12	128

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	20	6	2	0	0	92	2	94
2017	3 to 10 years in the federal public service	44	39	11	4	2	0	83	6	241
2017	11 to 20 years in the federal public service	46	30	12	8	3	0	77	11	262
2017	More than 20 years in the federal public service	56	29	11	3	2	0	84	5	93
2014	Less than 3 years in the federal public service	58	37	2	0	2	0	96	2	41
2014	3 to 10 years in the federal public service	51	31	12	4	3	0	81	7	230
2014	11 to 20 years in the federal public service	47	31	12	7	3	0	78	10	223
2014	More than 20 years in the federal public service	50	33	12	5	1	0	83	6	126
2011	Less than 3 years in the federal public service	53	29	14	3	2	0	81	5	94
2011	3 to 10 years in the federal public service	45	33	13	6	3	0	78	9	284
2011	11 to 20 years in the federal public service	46	34	9	7	5	0	79	11	177
2011	More than 20 years in the federal public service	45	29	15	5	5	2	75	10	126
2008	Less than 3 years in the federal public service	61	26	11	1	1	0	87	2	82
2008	3 to 10 years in the federal public service	40	39	14	5	2	0	79	7	213
2008	11 to 20 years in the federal public service	37	40	15	6	3	0	76	8	106
2008	More than 20 years in the federal public service	33	38	14	10	4	0	72	14	78

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	17	15	4	4	2	5	74	10	95
2017	3 to 10 years in the federal public service	42	25	15	10	6	3	0	69	16	242
2017	11 to 20 years in the federal public service	39	24	13	15	4	4	1	66	21	261
2017	More than 20 years in the federal public service	44	16	21	6	6	1	6	64	14	94
2014	Less than 3 years in the federal public service	59	18	5	8	5	7	0	82	13	41
2014	3 to 10 years in the federal public service	45	25	15	7	5	3	0	72	12	230
2014	11 to 20 years in the federal public service	36	21	20	14	6	3	1	59	21	223
2014	More than 20 years in the federal public service	43	17	22	8	5	3	1	64	13	126
2011	Less than 3 years in the federal public service	43	20	15	10	4	5	2	68	16	93
2011	3 to 10 years in the federal public service	42	24	15	11	6	2	0	67	17	284
2011	11 to 20 years in the federal public service	39	24	16	9	8	4	0	65	18	177
2011	More than 20 years in the federal public service	36	21	18	7	11	4	3	62	19	127
2008	Less than 3 years in the federal public service	48	21	7	10	6	7	0	75	17	81
2008	3 to 10 years in the federal public service	28	33	17	11	6	4	1	64	18	213
2008	11 to 20 years in the federal public service	23	28	22	13	8	6	1	54	22	105
2008	More than 20 years in the federal public service	28	24	15	16	6	6	4	58	25	79

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	44	26	30	95
2017	3 to 10 years in the federal public service	42	22	36	242
2017	11 to 20 years in the federal public service	46	29	25	263
2017	More than 20 years in the federal public service	46	30	24	94
2014	Less than 3 years in the federal public service	43	18	38	41
2014	3 to 10 years in the federal public service	42	26	33	230
2014	11 to 20 years in the federal public service	47	27	26	223
2014	More than 20 years in the federal public service	37	29	34	127
2011	Less than 3 years in the federal public service	45	23	33	96
2011	3 to 10 years in the federal public service	42	27	31	284
2011	11 to 20 years in the federal public service	38	27	35	178
2011	More than 20 years in the federal public service	28	41	30	128

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	10	24	5	58	4	41
2017	3 to 10 years in the federal public service	2	29	54	2	4	9	104
2017	11 to 20 years in the federal public service	5	17	70	3	2	4	123
2017	More than 20 years in the federal public service	41	14	24	6	7	7	43
2014	Less than 3 years in the federal public service	5	29	32	12	9999	21	18
2014	3 to 10 years in the federal public service	2	27	55	6	9999	10	97
2014	11 to 20 years in the federal public service	5	11	73	6	9999	5	103
2014	More than 20 years in the federal public service	44	11	37	0	9999	8	48
2011	Less than 3 years in the federal public service	0	31	41	10	9999	19	42
2011	3 to 10 years in the federal public service	1	16	72	2	9999	9	121
2011	11 to 20 years in the federal public service	8	9	72	3	9999	7	68
2011	More than 20 years in the federal public service	35	3	51	6	9999	5	37

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	8	92	95
2017	3 to 10 years in the federal public service	15	85	242
2017	11 to 20 years in the federal public service	16	84	262
2017	More than 20 years in the federal public service	10	90	94
2014	3 to 10 years in the federal public service	14	86	228
2014	11 to 20 years in the federal public service	14	86	222
2014	More than 20 years in the federal public service	13	87	126

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	39	37
2017	11 to 20 years in the federal public service	29	41
2014	3 to 10 years in the federal public service	48	31
2014	11 to 20 years in the federal public service	41	31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	61	37
2017	11 to 20 years in the federal public service	68	41
2017	More than 20 years in the federal public service	89	10
2014	3 to 10 years in the federal public service	62	31
2014	11 to 20 years in the federal public service	53	31
2014	More than 20 years in the federal public service	67	16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	41
2017	More than 20 years in the federal public service	10
2014	3 to 10 years in the federal public service	31
2014	11 to 20 years in the federal public service	31
2014	More than 20 years in the federal public service	16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	37

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	37
2017	More than 20 years in the federal public service	10
2014	More than 20 years in the federal public service	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	37
2017	11 to 20 years in the federal public service	56	41
2017	More than 20 years in the federal public service	50	10
2014	3 to 10 years in the federal public service	40	31
2014	11 to 20 years in the federal public service	37	32
2014	More than 20 years in the federal public service	57	16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	37
2017	11 to 20 years in the federal public service	47	41
2017	More than 20 years in the federal public service	59	10
2014	3 to 10 years in the federal public service	41	31
2014	11 to 20 years in the federal public service	37	32
2014	More than 20 years in the federal public service	58	16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	37
2017	11 to 20 years in the federal public service	36	41
2017	More than 20 years in the federal public service	50	10
2014	3 to 10 years in the federal public service	39	31
2014	11 to 20 years in the federal public service	51	32
2014	More than 20 years in the federal public service	52	16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	37
2017	11 to 20 years in the federal public service	44	41
2017	More than 20 years in the federal public service	61	10
2014	3 to 10 years in the federal public service	41	31
2014	11 to 20 years in the federal public service	32	32
2014	More than 20 years in the federal public service	50	16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	37
2017	11 to 20 years in the federal public service	27	41
2014	3 to 10 years in the federal public service	33	31
2014	11 to 20 years in the federal public service	32	32
2014	More than 20 years in the federal public service	32	16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	37
2017	11 to 20 years in the federal public service	41	41
2014	3 to 10 years in the federal public service	66	31
2014	11 to 20 years in the federal public service	50	32
2014	More than 20 years in the federal public service	56	16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	37
2017	11 to 20 years in the federal public service	29	41
2014	3 to 10 years in the federal public service	47	31
2014	11 to 20 years in the federal public service	28	32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	37
2017	More than 20 years in the federal public service	10
2014	3 to 10 years in the federal public service	31
2014	11 to 20 years in the federal public service	32
2014	More than 20 years in the federal public service	16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	41

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	37
2017	11 to 20 years in the federal public service	32	41
2017	More than 20 years in the federal public service	69	10
2014	3 to 10 years in the federal public service	45	31
2014	11 to 20 years in the federal public service	43	32
2014	More than 20 years in the federal public service	39	16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	37
2017	11 to 20 years in the federal public service	31	41
2014	3 to 10 years in the federal public service	29	31
2014	11 to 20 years in the federal public service	18	32
2014	More than 20 years in the federal public service	44	16

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	41

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	37
2017	11 to 20 years in the federal public service	57	41
2014	3 to 10 years in the federal public service	64	30
2014	11 to 20 years in the federal public service	55	32
2014	More than 20 years in the federal public service	55	16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	37
2017	11 to 20 years in the federal public service	31	41
2014	3 to 10 years in the federal public service	30	30
2014	11 to 20 years in the federal public service	31	32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	14	41
2017	More than 20 years in the federal public service	0	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	37
2017	11 to 20 years in the federal public service	22	41
2014	3 to 10 years in the federal public service	26	30

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	41
2017	More than 20 years in the federal public service	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	37

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	37
2017	More than 20 years in the federal public service	0	10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	37

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	37
2017	11 to 20 years in the federal public service	25	41
2014	11 to 20 years in the federal public service	25	32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	37
2014	3 to 10 years in the federal public service	27	29
2014	More than 20 years in the federal public service	0	15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	37
2017	11 to 20 years in the federal public service	15	40
2014	11 to 20 years in the federal public service	16	30
2014	More than 20 years in the federal public service	0	15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	37
2014	More than 20 years in the federal public service	0	15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	15	40

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	37
2017	11 to 20 years in the federal public service	18	40

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	37
2017	11 to 20 years in the federal public service	25	40

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	40

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	17	40
2014	11 to 20 years in the federal public service	0	30
2014	More than 20 years in the federal public service	34	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	37
2017	11 to 20 years in the federal public service	24	40
2014	3 to 10 years in the federal public service	31	29
2014	11 to 20 years in the federal public service	23	30

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	40

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	37
2017	11 to 20 years in the federal public service	39	40
2014	3 to 10 years in the federal public service	53	29
2014	11 to 20 years in the federal public service	39	30
2014	More than 20 years in the federal public service	46	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	37
2014	3 to 10 years in the federal public service	29
2014	More than 20 years in the federal public service	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	37
2017	11 to 20 years in the federal public service	44	40
2014	3 to 10 years in the federal public service	42	29
2014	11 to 20 years in the federal public service	52	30
2014	More than 20 years in the federal public service	54	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	77	23	37
2017	11 to 20 years in the federal public service	80	20	40
2017	More than 20 years in the federal public service	70	30	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	15	6	1	1	41	14	82	4	95
2017	3 to 10 years in the federal public service	16	15	15	2	4	34	13	59	13	242
2017	11 to 20 years in the federal public service	17	17	14	3	4	32	14	63	12	262
2017	More than 20 years in the federal public service	26	15	16	4	3	29	7	64	12	94
2014	Less than 3 years in the federal public service	26	16	7	0	2	27	22	83	4	41
2014	3 to 10 years in the federal public service	14	16	16	3	2	38	11	59	10	230
2014	11 to 20 years in the federal public service	16	17	17	5	5	30	10	54	17	223
2014	More than 20 years in the federal public service	23	18	12	4	2	30	11	70	10	127

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	13	6	2	3	23	6	85	6	95
2017	3 to 10 years in the federal public service	30	32	16	4	3	13	2	73	8	241
2017	11 to 20 years in the federal public service	27	35	15	3	4	15	2	74	8	261
2017	More than 20 years in the federal public service	40	28	15	6	3	7	0	73	10	94
2014	Less than 3 years in the federal public service	33	33	2	0	2	18	12	94	3	41
2014	3 to 10 years in the federal public service	24	30	13	3	3	22	6	75	7	230
2014	11 to 20 years in the federal public service	26	34	16	6	4	13	0	69	12	223
2014	More than 20 years in the federal public service	37	26	14	3	3	16	1	76	7	127
2011	Less than 3 years in the federal public service	40	28	17	3	3	8	1	74	7	95
2011	3 to 10 years in the federal public service	25	31	18	6	3	17	0	67	10	283
2011	11 to 20 years in the federal public service	31	31	18	5	2	11	2	71	8	177
2011	More than 20 years in the federal public service	34	42	13	6	2	3	0	79	8	126

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	24	16	7	9	15	20	51	25	95
2017	3 to 10 years in the federal public service	21	45	10	9	6	5	5	72	17	242
2017	11 to 20 years in the federal public service	23	47	8	4	2	2	14	84	7	262
2017	More than 20 years in the federal public service	28	35	4	2	0	1	29	91	3	94
2014	Less than 3 years in the federal public service	11	34	12	13	2	10	16	62	21	41
2014	3 to 10 years in the federal public service	16	53	14	6	5	1	6	74	12	230
2014	11 to 20 years in the federal public service	23	39	11	5	2	1	19	78	8	223
2014	More than 20 years in the federal public service	28	37	7	1	0	1	26	89	2	127
2011	Less than 3 years in the federal public service	13	37	16	13	6	6	8	58	23	95
2011	3 to 10 years in the federal public service	22	50	12	7	4	1	4	75	12	284
2011	11 to 20 years in the federal public service	24	44	5	6	2	2	18	85	10	176
2011	More than 20 years in the federal public service	22	36	6	4	0	0	32	85	6	128
2008	Less than 3 years in the federal public service	12	30	17	17	12	4	7	48	33	82
2008	3 to 10 years in the federal public service	18	44	11	15	3	1	8	68	20	213
2008	11 to 20 years in the federal public service	20	39	6	8	2	1	25	79	13	106
2008	More than 20 years in the federal public service	30	27	9	3	1	3	28	82	5	79

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	13	2	3	36	32	42	17	92
2017	3 to 10 years in the federal public service	7	15	13	5	6	43	10	47	25	242
2017	11 to 20 years in the federal public service	6	16	15	4	5	34	20	48	20	262
2017	More than 20 years in the federal public service	14	9	19	6	1	28	24	46	15	93
2014	Less than 3 years in the federal public service	7	15	12	0	6	35	24	54	16	41
2014	3 to 10 years in the federal public service	5	17	22	9	4	28	16	38	23	230
2014	11 to 20 years in the federal public service	6	16	20	8	4	26	19	41	22	223
2014	More than 20 years in the federal public service	11	14	14	5	6	29	22	50	21	127
2011	Less than 3 years in the federal public service	10	13	23	5	4	29	17	42	16	95
2011	3 to 10 years in the federal public service	8	12	21	7	6	37	9	37	24	284
2011	11 to 20 years in the federal public service	6	18	18	7	4	28	19	46	21	177
2011	More than 20 years in the federal public service	9	14	23	6	4	26	17	41	18	128

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	10	8	1	1	26	21	81	3	95
2017	3 to 10 years in the federal public service	35	26	12	4	1	16	5	77	7	242
2017	11 to 20 years in the federal public service	34	26	8	5	3	12	13	80	10	263
2017	More than 20 years in the federal public service	30	23	10	1	1	6	28	81	3	94
2014	Less than 3 years in the federal public service	33	17	10	4	0	19	17	78	7	41
2014	3 to 10 years in the federal public service	33	26	12	3	2	17	7	78	7	230
2014	11 to 20 years in the federal public service	30	25	10	5	2	9	18	77	10	223
2014	More than 20 years in the federal public service	33	25	8	2	2	5	26	83	5	127
2011	Less than 3 years in the federal public service	36	26	7	3	1	19	7	84	6	95
2011	3 to 10 years in the federal public service	33	25	13	4	2	18	4	76	8	283
2011	11 to 20 years in the federal public service	30	18	16	6	2	11	18	67	11	179
2011	More than 20 years in the federal public service	24	22	7	4	1	8	34	79	8	127
2008	Less than 3 years in the federal public service	32	21	12	1	2	24	7	77	5	82
2008	3 to 10 years in the federal public service	23	29	15	9	3	13	8	65	15	213
2008	11 to 20 years in the federal public service	19	24	12	8	4	8	25	64	17	106
2008	More than 20 years in the federal public service	25	25	9	4	1	9	27	78	8	79

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	14	8	0	3	25	22	80	6	94
2017	3 to 10 years in the federal public service	27	29	13	5	3	18	5	73	10	242
2017	11 to 20 years in the federal public service	28	28	10	5	3	14	13	76	10	262
2017	More than 20 years in the federal public service	26	23	11	4	2	8	26	74	10	92
2014	Less than 3 years in the federal public service	27	23	7	4	0	22	17	82	7	41
2014	3 to 10 years in the federal public service	29	26	15	4	2	17	8	72	8	230
2014	11 to 20 years in the federal public service	28	23	11	5	4	11	19	73	12	223
2014	More than 20 years in the federal public service	30	17	15	2	1	11	25	73	4	126
2011	Less than 3 years in the federal public service	36	21	10	2	1	23	7	81	5	94
2011	3 to 10 years in the federal public service	31	21	13	10	2	19	4	67	15	283
2011	11 to 20 years in the federal public service	25	25	13	4	2	13	17	72	9	176
2011	More than 20 years in the federal public service	20	21	16	4	2	6	32	65	10	127
2008	Less than 3 years in the federal public service	43	24	7	5	1	12	7	83	8	82
2008	3 to 10 years in the federal public service	24	22	17	13	6	10	9	56	23	212
2008	11 to 20 years in the federal public service	21	30	10	8	6	2	23	68	19	106
2008	More than 20 years in the federal public service	23	22	15	5	8	8	20	61	18	79

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	6	94	240
2017	11 to 20 years in the federal public service	7	93	261
2014	3 to 10 years in the federal public service	5	95	230
2014	11 to 20 years in the federal public service	5	95	222
2014	More than 20 years in the federal public service	6	94	126

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	31	18
2014	3 to 10 years in the federal public service	56	11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	80	15
2017	11 to 20 years in the federal public service	74	18
2014	3 to 10 years in the federal public service	82	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	15
2017	11 to 20 years in the federal public service	18
2014	3 to 10 years in the federal public service	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15
2017	11 to 20 years in the federal public service	0	18

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	33	18

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	43	18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	15
2017	11 to 20 years in the federal public service	41	18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	18
2014	3 to 10 years in the federal public service	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15
2017	11 to 20 years in the federal public service	0	18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	15
2017	11 to 20 years in the federal public service	18
2014	3 to 10 years in the federal public service	11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	45	18

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15
2017	11 to 20 years in the federal public service	0	18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	15
2017	11 to 20 years in the federal public service	44	18
2014	3 to 10 years in the federal public service	70	11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15
2014	3 to 10 years in the federal public service	0	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	15
2014	3 to 10 years in the federal public service	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	15
2017	11 to 20 years in the federal public service	18
2014	3 to 10 years in the federal public service	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15
2014	3 to 10 years in the federal public service	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	33	18

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15
2017	11 to 20 years in the federal public service	28	18
2014	3 to 10 years in the federal public service	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	15
2017	11 to 20 years in the federal public service	33	18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	33	18
2014	3 to 10 years in the federal public service	50	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	15
2017	11 to 20 years in the federal public service	52	18
2014	3 to 10 years in the federal public service	90	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	62	38	15
2017	11 to 20 years in the federal public service	84	16	18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	12	6	0	1	40	19	84	2	95
2017	3 to 10 years in the federal public service	15	14	10	2	1	47	11	69	7	241
2017	11 to 20 years in the federal public service	16	17	13	3	2	38	12	66	8	262
2017	More than 20 years in the federal public service	26	15	19	0	0	33	7	69	0	94
2014	Less than 3 years in the federal public service	28	16	10	0	4	19	24	75	7	41
2014	3 to 10 years in the federal public service	15	9	17	1	2	41	16	55	7	230
2014	11 to 20 years in the federal public service	13	13	15	1	3	43	11	57	10	223
2014	More than 20 years in the federal public service	21	14	20	1	1	36	7	61	3	127

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	15	3	4	0	26	6	90	5	95
2017	3 to 10 years in the federal public service	33	33	12	3	1	15	2	80	5	239
2017	11 to 20 years in the federal public service	27	31	15	3	2	19	3	75	6	259
2017	More than 20 years in the federal public service	41	30	19	1	0	8	1	78	1	94
2014	Less than 3 years in the federal public service	37	22	10	0	2	11	17	83	3	41
2014	3 to 10 years in the federal public service	28	29	12	1	2	21	8	79	4	230
2014	11 to 20 years in the federal public service	36	24	20	1	3	16	1	72	4	223
2014	More than 20 years in the federal public service	33	22	16	1	1	24	2	75	2	127
2011	Less than 3 years in the federal public service	51	22	12	3	1	9	1	82	5	96
2011	3 to 10 years in the federal public service	31	29	16	3	2	18	0	74	5	283
2011	11 to 20 years in the federal public service	40	26	17	1	2	15	0	77	3	179
2011	More than 20 years in the federal public service	38	39	13	2	2	6	0	83	3	128

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	32	23	8	13	1	2	55	21	95
2017	3 to 10 years in the federal public service	21	31	20	11	15	0	2	53	27	242
2017	11 to 20 years in the federal public service	29	28	21	11	8	0	3	59	19	262
2017	More than 20 years in the federal public service	41	22	15	9	4	2	7	69	15	93

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	25	31	9	3	1	56	13	95
2017	3 to 10 years in the federal public service	13	28	30	17	12	0	41	29	242
2017	11 to 20 years in the federal public service	13	24	30	18	13	1	37	32	263
2017	More than 20 years in the federal public service	16	23	31	17	10	2	40	28	94

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	26	17	6	4	0	1	73	10	95
2017	3 to 10 years in the federal public service	22	27	24	16	9	1	2	50	26	241
2017	11 to 20 years in the federal public service	12	27	35	14	12	0	1	39	26	261
2017	More than 20 years in the federal public service	16	26	27	17	10	0	3	44	28	93

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	13	22	9	6	1	1	63	15	94
2017	3 to 10 years in the federal public service	21	24	22	19	12	1	1	46	31	242
2017	11 to 20 years in the federal public service	15	26	23	21	13	0	2	42	34	262
2017	More than 20 years in the federal public service	18	28	24	17	11	0	2	46	29	94

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	23	8	4	3	1	5	83	8	95
2017	3 to 10 years in the federal public service	28	27	21	9	9	1	5	59	19	242
2017	11 to 20 years in the federal public service	27	27	23	11	9	0	3	56	20	262
2017	More than 20 years in the federal public service	24	25	21	15	6	1	7	54	23	94

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	30	15	12	1	1	0	72	13	95
2017	3 to 10 years in the federal public service	21	30	24	12	12	0	0	52	24	242
2017	11 to 20 years in the federal public service	20	25	30	15	9	0	1	46	24	263
2017	More than 20 years in the federal public service	23	20	34	18	4	0	1	44	22	94

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	35	6	6	0	2	89	6	95
2017	3 to 10 years in the federal public service	33	32	21	6	6	1	66	12	241
2017	11 to 20 years in the federal public service	29	36	20	8	4	1	67	13	263
2017	More than 20 years in the federal public service	44	27	16	7	3	2	73	11	94

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	28	7	5	5	1	1	83	10	94
2017	3 to 10 years in the federal public service	22	33	26	12	5	0	1	57	17	242
2017	11 to 20 years in the federal public service	20	33	23	15	8	0	1	53	24	263
2017	More than 20 years in the federal public service	21	40	22	13	2	0	1	62	16	94

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	28	15	3	4	1	1	78	7	95
2017	3 to 10 years in the federal public service	32	38	15	7	6	0	1	71	13	242
2017	11 to 20 years in the federal public service	31	29	23	10	5	0	2	62	15	263
2017	More than 20 years in the federal public service	38	35	16	8	2	0	1	74	10	94

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	36	9	3	0	1	1	88	3	95
2017	3 to 10 years in the federal public service	40	34	16	5	3	1	2	76	8	241
2017	11 to 20 years in the federal public service	32	34	21	6	4	1	2	68	10	263
2017	More than 20 years in the federal public service	38	29	23	7	1	0	2	68	9	93

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	17	6	3	2	0	3	89	5	94
2017	3 to 10 years in the federal public service	53	24	12	5	3	1	1	79	9	240
2017	11 to 20 years in the federal public service	52	22	15	4	3	0	5	77	7	261
2017	More than 20 years in the federal public service	54	21	12	8	3	0	2	77	11	94

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	4	4	3	0	0	5	93	3	95
2017	3 to 10 years in the federal public service	76	10	3	3	2	1	5	92	5	240
2017	11 to 20 years in the federal public service	74	11	4	3	2	2	4	90	5	263
2017	More than 20 years in the federal public service	84	6	1	5	0	0	3	93	5	94

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	13	5	2	1	0	2	92	3	94
2017	3 to 10 years in the federal public service	59	26	7	2	0	1	4	89	3	242
2017	11 to 20 years in the federal public service	65	20	10	2	1	0	2	87	3	262
2017	More than 20 years in the federal public service	65	25	5	3	1	0	1	90	4	94

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	10	3	6	0	0	2	91	6	95
2017	3 to 10 years in the federal public service	67	17	6	3	3	1	3	87	6	241
2017	11 to 20 years in the federal public service	65	13	10	5	4	0	2	80	10	263
2017	More than 20 years in the federal public service	69	17	4	6	2	0	1	87	9	94

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	3	2	2	0	0	19	96	2	95
2017	3 to 10 years in the federal public service	57	10	3	0	0	1	28	95	1	242
2017	11 to 20 years in the federal public service	52	11	8	2	1	0	26	86	4	263
2017	More than 20 years in the federal public service	57	16	2	2	1	0	22	93	4	94

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	11	5	2	0	0	5	93	2	94
2017	3 to 10 years in the federal public service	73	14	6	1	0	1	6	93	1	240
2017	11 to 20 years in the federal public service	70	16	5	3	1	0	5	90	4	263
2017	More than 20 years in the federal public service	65	19	10	0	0	0	6	89	0	93

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	15	14	9	4	3	4	72	14	95
2017	3 to 10 years in the federal public service	75	10	5	1	2	1	6	91	4	242
2017	11 to 20 years in the federal public service	75	10	5	4	1	0	4	90	5	263
2017	More than 20 years in the federal public service	84	8	2	1	0	0	5	97	1	94

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	22	9	10	0	0	3	80	11	95
2017	3 to 10 years in the federal public service	57	24	10	4	1	2	2	84	6	242
2017	11 to 20 years in the federal public service	57	27	12	1	1	0	2	86	2	261
2017	More than 20 years in the federal public service	62	26	7	1	0	0	3	91	1	93

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	45	22	6	0	0	72	6	94
2017	3 to 10 years in the federal public service	8	28	42	13	8	1	37	21	242
2017	11 to 20 years in the federal public service	11	26	36	18	8	1	37	26	262
2017	More than 20 years in the federal public service	6	31	42	16	4	0	37	21	94

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	11	36	30	21	1	1	51	12	95
2017	3 to 10 years in the federal public service	7	20	41	23	9	0	0	32	27	242
2017	11 to 20 years in the federal public service	6	28	39	21	5	0	1	26	34	262
2017	More than 20 years in the federal public service	6	25	40	20	7	0	1	27	32	93

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	39	16	7	2	4	2	73	10	95
2017	3 to 10 years in the federal public service	28	46	13	5	4	3	0	77	10	242
2017	11 to 20 years in the federal public service	31	49	10	4	4	2	0	82	8	261
2017	More than 20 years in the federal public service	46	32	12	4	4	1	0	79	8	94

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	30	16	6	3	1	1	73	10	94
2017	3 to 10 years in the federal public service	20	42	15	14	7	1	1	63	22	242
2017	11 to 20 years in the federal public service	19	39	17	16	5	3	0	60	22	263
2017	More than 20 years in the federal public service	31	40	15	11	3	0	0	71	14	93

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	8	92	95
2017	3 to 10 years in the federal public service	13	87	241
2017	11 to 20 years in the federal public service	17	83	262
2017	More than 20 years in the federal public service	7	93	92
2014	3 to 10 years in the federal public service	11	89	229
2014	11 to 20 years in the federal public service	10	90	220
2014	More than 20 years in the federal public service	15	85	127

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	90	10	31
2017	11 to 20 years in the federal public service	84	16	43
2014	3 to 10 years in the federal public service	87	13	22
2014	11 to 20 years in the federal public service	68	32	22
2014	More than 20 years in the federal public service	85	15	19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	52	37	3	7	0	89	7	28
2017	11 to 20 years in the federal public service	65	29	3	0	3	94	3	35
2014	3 to 10 years in the federal public service	75	25	0	0	0	100	0	19
2014	11 to 20 years in the federal public service	71	15	0	15	0	85	15	15
2014	More than 20 years in the federal public service	69	25	0	6	0	94	6	16

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	25	19	8	14	0	2	31	69	94
2017	3 to 10 years in the federal public service	25	24	25	9	13	2	0	26	74	242
2017	11 to 20 years in the federal public service	35	24	21	8	5	4	3	38	62	263
2017	More than 20 years in the federal public service	49	19	9	8	2	11	2	56	44	94

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	63
2017	3 to 10 years in the federal public service	24	173
2017	11 to 20 years in the federal public service	14	150
2017	More than 20 years in the federal public service	20	36

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	63
2017	3 to 10 years in the federal public service	40	173
2017	11 to 20 years in the federal public service	29	150
2017	More than 20 years in the federal public service	25	36

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	63
2017	3 to 10 years in the federal public service	19	173
2017	11 to 20 years in the federal public service	17	150
2017	More than 20 years in the federal public service	14	36

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	63
2017	3 to 10 years in the federal public service	53	173
2017	11 to 20 years in the federal public service	55	150
2017	More than 20 years in the federal public service	31	36

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	63
2017	3 to 10 years in the federal public service	9	173
2017	11 to 20 years in the federal public service	4	150
2017	More than 20 years in the federal public service	2	36

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	63
2017	3 to 10 years in the federal public service	43	173
2017	11 to 20 years in the federal public service	40	150
2017	More than 20 years in the federal public service	44	36

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	3	55	25	8	2	7	62
2017	3 to 10 years in the federal public service	5	50	21	9	3	12	171
2017	11 to 20 years in the federal public service	8	53	16	8	3	11	146
2017	More than 20 years in the federal public service	11	55	20	11	0	3	36

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	27	11	13	8	3	8	64	24	63
2017	3 to 10 years in the federal public service	16	25	15	20	15	1	8	45	38	174
2017	11 to 20 years in the federal public service	18	26	16	14	11	2	14	51	30	151
2017	More than 20 years in the federal public service	36	17	14	13	11	0	9	57	27	36

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	25	16	17	30	1	8	31	51	63
2017	3 to 10 years in the federal public service	3	11	14	26	38	2	6	15	70	173
2017	11 to 20 years in the federal public service	5	9	14	23	35	4	10	16	67	151
2017	More than 20 years in the federal public service	11	13	9	36	20	0	11	27	63	36

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Privy Council Office by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me