2017 Public Service Employee Survey Results for Privy Council Office by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 54 3 15 3 0 0 79 18 140
2017 EC-05 23 77 0 0 0 0 0 100 0 13
2017 EC-06 31 38 0 31 0 0 0 69 31 32
2017 EC-07 20 60 3 15 3 0 0 80 18 67
2014 EC 25 49 7 14 5 0 0 74 19 105
2014 EC-05 0 60 10 30 0 0 0 60 30 10
2014 EC-06 41 23 9 23 5 0 0 63 28 22
2014 EC-07 27 52 7 7 7 0 0 79 14 53
2011 EC 32 53 5 9 1 0 0 85 10 102
2011 EC-06 37 48 7 4 4 0 0 85 7 27
2011 EC-07 26 59 7 9 0 0 0 85 9 46
2011 EC-08 33 50 0 17 0 0 0 83 17 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 80 12 4 2 1 1 0 92 4 138
2017 EC-05 84 8 0 8 0 0 0 92 8 13
2017 EC-06 84 6 3 0 3 3 0 93 3 31
2017 EC-07 82 11 6 1 0 0 0 93 1 66
2014 EC 82 8 4 4 2 0 0 91 6 105
2014 EC-05 60 20 10 10 0 0 0 80 10 10
2014 EC-06 82 9 0 5 5 0 0 91 9 22
2014 EC-07 88 7 4 0 2 0 0 95 2 53
2011 EC 73 17 7 3 0 1 0 90 3 102
2011 EC-06 81 15 0 4 0 0 0 96 4 27
2011 EC-07 67 17 11 2 0 2 0 87 2 46
2011 EC-08 75 8 8 8 0 0 0 83 8 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 72 8 6 7 6 0 0 81 13 140
2017 EC-05 69 8 8 16 0 0 0 77 16 13
2017 EC-06 75 6 6 6 6 0 0 82 12 32
2017 EC-07 70 12 6 7 5 0 0 82 12 67
2014 EC 67 21 2 5 5 0 0 88 10 105
2014 EC-05 40 50 0 0 10 0 0 90 10 10
2014 EC-06 73 9 5 9 5 0 0 82 14 22
2014 EC-07 74 16 2 4 4 0 0 90 8 53
2011 EC 71 12 4 9 5 0 0 82 14 102
2011 EC-06 67 15 0 11 7 0 0 81 19 27
2011 EC-07 67 13 7 7 7 0 0 80 13 46
2011 EC-08 83 8 0 8 0 0 0 92 8 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 35 8 21 16 1 0 55 37 140
2017 EC-05 15 45 15 16 9 0 0 60 25 13
2017 EC-06 15 37 0 29 19 0 0 52 48 32
2017 EC-07 21 32 11 21 15 1 0 54 36 67
2014 EC 54 31 2 11 3 0 0 84 14 105
2014 EC-05 40 40 0 10 10 0 0 80 20 10
2014 EC-06 59 19 5 9 9 0 0 77 18 22
2014 EC-07 59 27 2 13 0 0 0 86 13 53
2011 EC 59 25 5 8 3 0 0 84 11 102
2011 EC-06 63 22 7 4 4 0 0 85 7 27
2011 EC-07 54 26 4 11 4 0 0 80 15 46
2011 EC-08 67 25 8 0 0 0 0 92 0 12

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 38 22 16 6 0 1 55 23 140
2017 EC-05 31 23 23 15 0 0 9 59 17 13
2017 EC-06 15 45 19 18 3 0 0 60 21 32
2017 EC-07 12 38 28 15 7 0 0 50 22 67
2014 EC 26 40 13 15 6 1 0 66 21 105
2014 EC-05 30 30 10 20 10 0 0 60 30 10
2014 EC-06 41 41 5 5 9 0 0 82 14 22
2014 EC-07 16 46 14 16 5 2 0 64 22 53
2011 EC 19 45 12 18 2 3 2 67 21 102
2011 EC-06 22 44 11 15 0 0 7 72 16 27
2011 EC-07 13 46 15 17 4 4 0 61 23 46
2011 EC-08 25 50 17 8 0 0 0 75 8 12

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 39 4 3 1 0 0 93 4 140
2017 EC-05 40 60 0 0 0 0 0 100 0 13
2017 EC-06 46 44 3 7 0 0 0 90 7 32
2017 EC-07 57 37 3 3 0 0 0 94 3 67
2014 EC 57 32 6 3 3 0 0 89 6 105
2014 EC-05 40 40 10 0 10 0 0 80 10 10
2014 EC-06 55 32 5 5 5 0 0 86 9 22
2014 EC-07 63 28 4 4 2 0 0 91 5 53
2011 EC 63 25 5 6 2 0 0 87 8 102
2011 EC-06 67 19 4 7 4 0 0 85 11 27
2011 EC-07 61 28 2 7 2 0 0 89 9 46
2011 EC-08 75 17 8 0 0 0 0 92 0 12

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 55 40 3 2 1 0 0 95 2 140
2017 EC-05 31 62 8 0 0 0 0 92 0 13
2017 EC-06 50 46 0 4 0 0 0 96 4 32
2017 EC-07 62 32 5 1 0 0 0 94 1 67
2014 EC 63 26 6 4 1 0 0 89 5 105
2014 EC-05 30 50 10 10 0 0 0 80 10 10
2014 EC-06 64 27 0 9 0 0 0 91 9 22
2014 EC-07 68 20 11 0 2 0 0 88 2 53
2011 EC 63 30 3 4 0 0 0 93 4 102
2011 EC-06 70 22 0 7 0 0 0 93 7 27
2011 EC-07 52 43 0 4 0 0 0 96 4 46
2011 EC-08 83 8 8 0 0 0 0 92 0 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 33 10 11 1 1 0 78 12 140
2017 EC-05 38 30 15 16 0 0 0 69 16 13
2017 EC-06 47 28 6 18 0 0 0 75 18 32
2017 EC-07 40 35 12 10 0 3 0 77 11 67
2014 EC 48 38 6 8 0 0 0 86 8 104
2014 EC-05 10 50 20 20 0 0 0 60 20 10
2014 EC-06 54 32 5 10 0 0 0 86 10 22
2014 EC-07 59 30 2 9 0 0 0 89 9 52

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 34 28 9 20 9 0 0 63 29 140
2017 EC-05 39 46 8 8 0 0 0 85 8 13
2017 EC-06 34 35 6 15 9 0 0 69 25 32
2017 EC-07 25 25 12 28 10 0 0 50 38 67
2014 EC 40 28 13 14 6 0 0 68 19 105
2014 EC-05 10 40 10 30 10 0 0 50 40 10
2014 EC-06 59 32 5 5 0 0 0 91 5 22
2014 EC-07 41 25 13 14 7 0 0 66 21 53
2011 EC 29 39 15 11 6 0 0 69 17 102
2011 EC-06 41 44 11 4 0 0 0 85 4 27
2011 EC-07 26 41 13 11 9 0 0 67 20 46
2011 EC-08 25 50 17 8 0 0 0 75 8 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 17 12 22 28 3 1 35 52 140
2017 EC-05 31 15 8 23 16 8 0 50 42 13
2017 EC-06 12 6 6 29 41 3 3 20 74 32
2017 EC-07 15 20 15 19 29 1 0 36 49 67
2014 EC 13 17 7 21 39 1 1 31 61 105
2014 EC-05 20 20 10 10 40 0 0 40 50 10
2014 EC-06 5 14 9 23 50 0 0 18 73 22
2014 EC-07 13 21 4 21 38 2 2 35 61 53
2011 EC 10 13 6 22 47 1 2 23 71 102
2011 EC-06 4 11 4 30 52 0 0 15 81 27
2011 EC-07 7 13 4 17 54 0 4 20 75 46
2011 EC-08 17 17 0 25 42 0 0 33 67 12

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 41 46 9 3 1 0 0 87 4 140
2017 EC-05 31 54 15 0 0 0 0 85 0 13
2017 EC-06 40 51 9 0 0 0 0 91 0 32
2017 EC-07 48 39 12 2 0 0 0 87 2 67
2014 EC 44 43 4 4 6 0 0 87 9 105
2014 EC-05 20 70 0 0 10 0 0 90 10 10
2014 EC-06 37 36 9 5 14 0 0 73 18 22
2014 EC-07 49 44 2 2 4 0 0 93 5 53
2011 EC 52 30 9 5 3 0 1 83 8 102
2011 EC-06 56 30 4 4 4 0 4 88 8 27
2011 EC-07 50 26 13 9 2 0 0 76 11 46
2011 EC-08 50 42 8 0 0 0 0 92 0 12

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 41 16 7 4 1 0 73 11 140
2017 EC-05 38 54 8 0 0 0 0 92 0 13
2017 EC-06 38 35 12 12 3 0 0 72 15 32
2017 EC-07 27 48 13 6 4 1 0 76 10 67
2014 EC 31 36 14 10 9 0 0 67 19 105
2014 EC-05 20 10 20 30 20 0 0 30 50 10
2014 EC-06 37 32 14 5 14 0 0 68 18 22
2014 EC-07 27 45 13 9 7 0 0 71 16 53
2011 EC 25 47 13 9 7 0 0 72 16 102
2011 EC-06 30 48 7 7 7 0 0 78 15 27
2011 EC-07 22 50 15 7 7 0 0 72 13 46
2011 EC-08 17 50 17 8 8 0 0 67 17 12

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 44 17 14 5 0 0 64 19 140
2017 EC-05 16 38 16 23 8 0 0 54 30 13
2017 EC-06 25 41 16 13 6 0 0 65 19 32
2017 EC-07 19 49 17 15 0 0 0 68 15 67

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 49 38 5 6 1 0 0 87 8 140
2017 EC-05 46 46 0 8 0 0 0 92 8 13
2017 EC-06 52 45 0 3 0 0 0 97 3 32
2017 EC-07 49 37 8 6 0 0 0 86 6 67
2014 EC 57 27 8 5 3 0 0 84 7 105
2014 EC-05 40 20 30 0 10 0 0 60 10 10
2014 EC-06 68 14 5 5 9 0 0 82 14 22
2014 EC-07 59 34 4 4 0 0 0 93 4 53
2011 EC 49 32 7 9 2 1 0 82 11 102
2011 EC-06 48 33 0 15 4 0 0 81 19 27
2011 EC-07 48 33 11 7 0 2 0 82 7 46
2011 EC-08 50 33 8 8 0 0 0 83 8 12

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 39 43 11 4 3 0 0 82 7 140
2017 EC-05 46 46 8 0 0 0 0 92 0 13
2017 EC-06 37 51 6 6 0 0 0 88 6 32
2017 EC-07 39 42 12 3 4 0 0 81 7 67

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 51 42 6 1 1 0 0 93 1 140
2017 EC-05 47 38 15 0 0 0 0 85 0 13
2017 EC-06 43 51 6 0 0 0 0 94 0 32
2017 EC-07 51 43 6 0 0 0 0 94 0 67
2014 EC 69 23 5 1 2 0 0 93 3 105
2014 EC-05 40 40 10 0 10 0 0 80 10 10
2014 EC-06 77 14 5 5 0 0 0 91 5 22
2014 EC-07 73 21 4 0 2 0 0 95 2 53
2011 EC 63 28 6 1 2 0 0 91 3 102
2011 EC-06 74 22 0 0 4 0 0 96 4 27
2011 EC-07 54 33 11 2 0 0 0 87 2 46
2011 EC-08 83 17 0 0 0 0 0 100 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 42 42 6 7 3 1 0 84 10 140
2017 EC-05 46 31 15 8 0 0 0 77 8 13
2017 EC-06 34 57 6 0 0 3 0 94 0 32
2017 EC-07 44 40 6 7 3 0 0 84 10 67
2014 EC 33 46 5 14 3 0 0 79 17 105
2014 EC-05 30 10 10 50 0 0 0 40 50 10
2014 EC-06 45 37 0 5 14 0 0 82 18 22
2014 EC-07 28 54 7 11 0 0 0 82 11 53
2011 EC 38 40 9 9 4 0 0 78 13 102
2011 EC-06 41 41 15 0 4 0 0 81 4 27
2011 EC-07 35 43 4 13 4 0 0 78 17 46
2011 EC-08 50 25 8 17 0 0 0 75 17 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 32 11 6 4 0 0 80 9 139
2017 EC-05 38 55 8 0 0 0 0 92 0 13
2017 EC-06 46 35 9 6 3 0 0 82 9 32
2017 EC-07 49 28 16 6 1 0 0 77 7 67
2014 EC 35 45 4 9 6 0 1 80 16 105
2014 EC-05 10 60 0 10 20 0 0 70 30 10
2014 EC-06 41 32 5 5 18 0 0 73 23 22
2014 EC-07 31 53 5 7 2 0 2 85 9 53

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 36 16 6 2 0 1 77 8 140
2017 EC-05 54 31 15 0 0 0 0 85 0 13
2017 EC-06 37 45 6 9 0 0 3 84 10 32
2017 EC-07 36 40 18 4 1 0 0 77 6 67
2014 EC 41 39 12 3 5 0 0 81 7 105
2014 EC-05 0 60 30 0 10 0 0 60 10 10
2014 EC-06 55 27 5 5 9 0 0 82 14 22
2014 EC-07 42 40 11 4 4 0 0 82 7 53
2011 EC 43 37 9 7 1 2 1 83 8 102
2011 EC-06 52 30 7 4 0 4 4 88 4 27
2011 EC-07 39 39 11 9 0 2 0 80 9 46
2011 EC-08 42 33 17 8 0 0 0 75 8 12

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 50 36 10 4 1 1 0 86 4 140
2017 EC-05 62 30 8 0 0 0 0 92 0 13
2017 EC-06 44 41 9 6 0 0 0 85 6 32
2017 EC-07 51 34 12 3 0 0 0 85 3 67
2014 EC 53 32 7 3 5 0 0 85 7 105
2014 EC-05 30 40 10 10 10 0 0 70 20 10
2014 EC-06 46 41 0 5 9 0 0 86 14 22
2014 EC-07 57 29 9 2 4 0 0 86 5 53
2011 EC 61 24 11 3 1 0 1 85 4 102
2011 EC-06 59 26 7 0 4 0 4 88 4 27
2011 EC-07 59 20 17 4 0 0 0 78 4 46
2011 EC-08 67 33 0 0 0 0 0 100 0 12

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 37 24 15 6 0 1 55 21 140
2017 EC-05 8 61 31 0 0 0 0 69 0 13
2017 EC-06 19 29 28 18 6 0 0 48 25 32
2017 EC-07 14 32 24 22 9 0 0 46 31 67
2014 EC 24 36 22 11 7 0 0 60 19 105
2014 EC-05 10 30 30 30 0 0 0 40 30 10
2014 EC-06 55 32 9 0 5 0 0 86 5 22
2014 EC-07 11 46 22 13 9 0 0 56 21 53
2011 EC 18 35 26 13 7 0 1 53 20 102
2011 EC-06 26 41 26 7 0 0 0 67 7 27
2011 EC-07 9 37 26 13 13 0 2 47 27 46
2011 EC-08 8 33 25 25 8 0 0 42 33 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 6 28 36 23 5 1 1 28 35 140
2017 EC-05 8 16 38 38 0 0 0 38 24 13
2017 EC-06 10 28 32 18 12 0 0 31 38 32
2017 EC-07 3 34 39 22 1 0 0 24 37 67
2014 EC 3 22 39 20 14 2 1 35 25 105
2014 EC-05 0 30 30 20 20 0 0 40 30 10
2014 EC-06 5 28 14 27 27 0 0 54 32 22
2014 EC-07 4 19 40 21 11 4 2 34 24 53
2011 EC 3 21 50 18 8 0 1 26 24 102
2011 EC-06 4 11 56 19 11 0 0 30 15 27
2011 EC-07 4 20 50 20 7 0 0 26 24 46
2011 EC-08 0 33 50 0 8 0 8 9 36 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 6 14 23 30 21 2 4 54 21 140
2017 EC-05 8 0 15 54 8 0 16 73 9 13
2017 EC-06 3 23 21 21 31 0 0 53 26 32
2017 EC-07 4 15 30 30 15 3 3 48 20 67
2014 EC 4 6 27 39 23 1 1 63 10 104
2014 EC-05 0 30 20 40 10 0 0 50 30 10
2014 EC-06 9 0 23 36 32 0 0 68 9 22
2014 EC-07 2 4 27 40 24 2 2 67 6 53
2011 EC 1 9 26 37 25 0 1 63 10 102
2011 EC-06 0 7 19 44 30 0 0 74 7 27
2011 EC-07 2 7 33 35 24 0 0 59 9 46
2011 EC-08 0 17 33 25 17 0 8 45 18 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 4 11 28 31 22 1 3 55 15 140
2017 EC-05 8 0 23 53 8 0 9 67 8 13
2017 EC-06 3 6 38 28 25 0 0 53 9 32
2017 EC-07 3 9 25 35 24 2 3 62 12 67
2014 EC 9 9 30 32 18 1 1 51 19 105
2014 EC-05 10 20 40 20 10 0 0 30 30 10
2014 EC-06 23 18 23 23 14 0 0 36 41 22
2014 EC-07 4 4 30 43 18 0 2 62 7 53
2011 EC 7 17 25 30 22 0 0 52 24 102
2011 EC-06 4 19 30 33 15 0 0 48 22 27
2011 EC-07 4 20 17 35 24 0 0 59 24 46
2011 EC-08 8 0 33 33 25 0 0 58 8 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 4 26 46 18 6 0 1 23 31 140
2017 EC-05 0 15 55 30 0 0 0 30 15 13
2017 EC-06 6 31 35 15 12 0 0 28 38 32
2017 EC-07 4 28 52 13 3 0 0 16 32 67
2014 EC 7 16 48 23 5 0 1 28 23 105
2014 EC-05 0 20 60 20 0 0 0 20 20 10
2014 EC-06 9 9 55 18 9 0 0 27 18 22
2014 EC-07 7 18 46 23 4 0 2 27 25 53
2011 EC 6 21 42 25 6 0 0 31 26 102
2011 EC-06 4 11 44 37 4 0 0 41 15 27
2011 EC-07 11 26 41 17 4 0 0 22 37 46
2011 EC-08 0 25 42 25 8 0 0 33 25 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 20 30 22 11 2 7 36 31 140
2017 EC-05 0 15 15 38 8 0 24 60 20 13
2017 EC-06 13 12 28 21 18 3 3 43 27 32
2017 EC-07 9 23 36 15 8 3 6 25 36 67
2014 EC 8 13 30 22 21 1 4 45 23 104
2014 EC-05 0 10 20 50 10 0 10 67 11 10
2014 EC-06 5 5 37 27 27 0 0 54 9 22
2014 EC-07 9 18 26 20 21 2 4 43 29 52
2011 EC 4 18 26 31 15 4 3 49 23 101
2011 EC-06 0 4 19 52 19 4 4 76 4 27
2011 EC-07 9 22 31 22 11 2 2 35 33 45
2011 EC-08 0 50 8 25 8 8 0 36 55 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 16 31 25 13 2 4 41 26 140
2017 EC-05 0 15 15 38 16 0 16 64 18 13
2017 EC-06 3 19 32 25 21 0 0 46 22 32
2017 EC-07 15 16 37 21 7 2 3 29 32 67
2014 EC 5 10 31 32 18 2 3 52 16 105
2014 EC-05 0 20 30 30 10 0 10 44 22 10
2014 EC-06 5 0 14 41 41 0 0 82 5 22
2014 EC-07 5 11 29 35 14 4 2 52 17 53
2011 EC 2 13 25 30 25 1 5 58 16 101
2011 EC-06 4 4 22 41 26 0 4 69 8 27
2011 EC-07 0 16 27 31 24 0 2 57 16 45
2011 EC-08 0 33 17 25 8 0 17 40 40 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 7 16 35 25 12 2 3 39 24 139
2017 EC-05 8 8 8 60 8 0 9 75 17 13
2017 EC-06 12 9 35 25 15 0 3 42 22 32
2017 EC-07 1 19 47 15 13 3 2 30 21 67
2014 EC 6 14 33 29 14 1 3 45 21 105
2014 EC-05 0 10 50 30 0 0 10 33 11 10
2014 EC-06 18 18 23 23 18 0 0 41 36 22
2014 EC-07 4 13 37 31 11 2 4 44 17 53
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 74 14 6 3 3 1 0 88 6 140
2017 EC-05 77 16 8 0 0 0 0 92 0 13
2017 EC-06 81 10 0 3 3 3 0 94 6 32
2017 EC-07 73 15 6 1 5 0 0 88 6 67
2014 EC 80 13 2 4 2 0 0 93 6 105
2014 EC-05 60 30 0 0 10 0 0 90 10 10
2014 EC-06 86 5 5 5 0 0 0 91 5 22
2014 EC-07 82 14 0 2 2 0 0 96 4 53
2011 EC 77 13 5 3 2 0 0 90 5 102
2011 EC-06 74 15 7 0 4 0 0 89 4 27
2011 EC-07 76 11 4 7 2 0 0 87 9 46
2011 EC-08 92 0 8 0 0 0 0 92 0 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 27 16 4 2 12 13 71 9 140
2017 EC-05 15 45 15 0 0 9 16 80 0 13
2017 EC-06 25 29 19 7 3 6 12 65 12 32
2017 EC-07 25 23 16 6 1 19 9 67 10 67
2014 EC 35 26 11 7 6 7 7 72 15 105
2014 EC-05 20 10 20 0 30 0 20 38 38 10
2014 EC-06 41 23 9 9 5 0 14 74 16 22
2014 EC-07 36 27 11 5 4 14 4 76 11 53

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 26 8 7 4 2 0 81 11 140
2017 EC-05 38 39 23 0 0 0 0 77 0 13
2017 EC-06 53 22 9 6 9 0 0 75 15 32
2017 EC-07 52 27 6 9 1 5 0 83 11 67
2014 EC 50 25 7 5 9 3 1 78 14 105
2014 EC-05 20 30 10 0 30 10 0 56 33 10
2014 EC-06 64 5 18 5 9 0 0 68 14 22
2014 EC-07 54 28 4 0 9 4 2 87 9 53

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 29 6 7 3 2 0 84 10 140
2017 EC-05 55 30 8 8 0 0 0 85 8 13
2017 EC-06 49 29 6 13 3 0 0 78 16 32
2017 EC-07 53 32 4 3 3 4 0 89 6 67
2014 EC 54 31 5 5 4 0 2 87 8 105
2014 EC-05 10 40 20 20 0 0 10 56 22 10
2014 EC-06 59 32 5 0 5 0 0 91 5 22
2014 EC-07 65 24 4 4 4 0 0 89 7 53
2011 EC 64 21 5 7 4 0 0 84 11 102
2011 EC-06 67 15 4 7 7 0 0 81 15 27
2011 EC-07 70 20 2 9 0 0 0 89 9 46
2011 EC-08 58 25 8 0 8 0 0 83 8 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 27 9 6 2 27 2 76 11 140
2017 EC-05 38 15 16 0 0 23 8 76 0 13
2017 EC-06 18 32 12 10 3 25 0 66 17 32
2017 EC-07 32 27 9 4 3 24 2 79 10 67
2014 EC 39 21 11 7 7 14 2 70 17 105
2014 EC-05 10 40 20 0 20 0 10 56 22 10
2014 EC-06 50 18 5 5 14 9 0 75 20 22
2014 EC-07 44 10 13 7 5 21 0 68 16 53
2011 EC 43 18 12 7 8 13 0 69 17 101
2011 EC-06 33 30 15 7 7 7 0 68 16 27
2011 EC-07 49 16 13 4 9 9 0 71 15 45
2011 EC-08 58 8 17 0 8 8 0 73 9 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 6 22 12 6 5 39 11 55 21 140
2017 EC-05 0 15 23 15 8 31 8 25 38 13
2017 EC-06 3 25 12 3 3 32 21 61 13 32
2017 EC-07 4 22 12 7 3 41 10 55 21 67
2014 EC 11 13 17 11 9 31 8 39 34 105
2014 EC-05 0 0 30 20 0 40 10 0 40 10
2014 EC-06 14 18 5 9 18 23 14 50 43 22
2014 EC-07 15 13 14 13 7 34 4 45 32 53

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 66 29 1 2 1 0 0 95 4 139
2017 EC-05 70 30 0 0 0 0 0 100 0 13
2017 EC-06 59 31 6 3 0 0 0 91 3 32
2017 EC-07 70 25 0 2 3 0 0 95 5 66
2014 EC 62 26 3 6 3 0 0 88 9 105
2014 EC-05 40 40 10 10 0 0 0 80 10 10
2014 EC-06 73 9 5 14 0 0 0 82 14 22
2014 EC-07 67 24 2 4 4 0 0 91 7 53
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 45 33 7 11 3 1 0 78 14 140
2017 EC-05 38 40 8 8 0 8 0 84 8 13
2017 EC-06 41 34 13 3 9 0 0 75 12 32
2017 EC-07 52 30 3 15 0 1 0 82 15 67
2014 EC 41 32 8 10 7 0 1 74 18 105
2014 EC-05 20 20 0 40 20 0 0 40 60 10
2014 EC-06 41 36 0 5 18 0 0 77 23 22
2014 EC-07 46 33 13 5 4 0 0 79 9 53
2011 EC 36 44 5 10 5 0 0 80 15 102
2011 EC-06 33 44 11 7 4 0 0 78 11 27
2011 EC-07 43 41 4 4 7 0 0 85 11 46
2011 EC-08 25 58 0 17 0 0 0 83 17 12

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 58 24 7 4 4 4 0 85 8 140
2017 EC-05 40 38 8 15 0 0 0 77 15 13
2017 EC-06 66 18 6 0 6 3 0 87 6 32
2017 EC-07 54 27 10 4 0 4 0 85 5 67
2014 EC 45 32 9 4 6 3 1 81 10 105
2014 EC-05 20 30 20 10 20 0 0 50 30 10
2014 EC-06 55 23 14 5 5 0 0 77 9 22
2014 EC-07 52 29 7 2 5 5 0 85 8 53
2011 EC 57 22 6 6 6 3 1 82 12 102
2011 EC-06 59 22 4 7 4 4 0 85 12 27
2011 EC-07 61 24 2 7 4 0 2 87 11 46
2011 EC-08 67 17 0 8 8 0 0 83 17 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 33 4 11 4 0 0 82 15 140
2017 EC-05 31 53 9 8 0 0 0 84 8 13
2017 EC-06 47 25 7 15 6 0 0 72 22 32
2017 EC-07 53 33 3 9 3 0 0 85 12 67
2014 EC 41 37 6 9 6 0 0 78 16 105
2014 EC-05 20 20 10 30 20 0 0 40 50 10
2014 EC-06 55 27 0 9 9 0 0 82 18 22
2014 EC-07 41 43 7 4 5 0 0 84 9 53
2011 EC 42 33 8 8 7 2 0 77 15 102
2011 EC-06 41 33 11 4 7 4 0 77 12 27
2011 EC-07 48 33 4 7 9 0 0 80 15 46
2011 EC-08 25 42 8 25 0 0 0 67 25 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 81 11 3 1 3 1 1 93 4 140
2017 EC-05 84 8 8 0 0 0 0 92 0 13
2017 EC-06 78 16 0 0 3 3 0 97 3 32
2017 EC-07 82 9 3 0 5 0 1 92 5 67
2014 EC 84 7 4 2 1 1 1 93 3 105
2014 EC-05 70 20 0 0 10 0 0 90 10 10
2014 EC-06 86 5 5 5 0 0 0 91 5 22
2014 EC-07 88 5 4 0 0 2 2 96 0 53
2011 EC 85 12 1 2 0 0 0 97 2 102
2011 EC-06 81 11 0 7 0 0 0 93 7 27
2011 EC-07 85 15 0 0 0 0 0 100 0 46
2011 EC-08 92 0 8 0 0 0 0 92 0 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 21 10 6 8 16 9 69 18 139
2017 EC-05 23 23 8 0 0 23 24 86 0 13
2017 EC-06 38 22 15 9 6 6 3 66 17 32
2017 EC-07 25 20 10 6 9 23 6 64 21 66
2014 EC 37 14 16 9 8 9 6 60 21 105
2014 EC-05 20 0 20 20 20 10 10 25 50 10
2014 EC-06 46 9 9 5 0 18 14 80 7 22
2014 EC-07 41 14 14 7 9 9 5 65 19 53
2011 EC 17 21 19 11 13 7 14 47 30 102
2011 EC-06 19 15 30 11 0 4 22 45 15 27
2011 EC-07 15 28 17 7 20 4 9 50 30 46
2011 EC-08 17 25 17 17 0 17 8 56 22 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 59 24 5 6 3 3 1 86 9 140
2017 EC-05 62 30 8 0 0 0 0 92 0 13
2017 EC-06 56 18 9 10 3 3 0 77 13 32
2017 EC-07 56 29 3 6 1 3 1 89 8 67

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 61 22 6 6 1 4 0 86 7 140
2017 EC-05 62 38 0 0 0 0 0 100 0 13
2017 EC-06 62 19 9 6 0 3 0 84 6 32
2017 EC-07 61 21 4 7 1 5 0 86 9 67

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 24 12 7 4 0 0 77 10 140
2017 EC-05 46 38 15 0 0 0 0 85 0 13
2017 EC-06 62 9 16 12 0 0 0 72 12 32
2017 EC-07 51 27 12 6 4 0 0 78 10 67
2014 EC 49 29 8 7 5 2 0 79 12 105
2014 EC-05 30 30 20 0 20 0 0 60 20 10
2014 EC-06 59 18 0 18 5 0 0 77 23 22
2014 EC-07 49 29 9 5 4 4 0 81 9 53
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 43 4 1 1 7 0 93 3 140
2017 EC-05 62 23 8 0 0 8 0 92 0 13
2017 EC-06 34 51 3 3 0 9 0 93 3 32
2017 EC-07 42 46 3 1 0 7 0 95 2 67
2014 EC 51 27 9 6 1 6 0 83 8 105
2014 EC-05 40 30 0 20 0 10 0 78 22 10
2014 EC-06 68 18 0 5 5 5 0 91 9 22
2014 EC-07 53 21 15 7 0 4 0 77 7 53
2011 EC 48 25 12 5 4 6 0 78 9 102
2011 EC-06 48 15 15 4 4 15 0 74 9 27
2011 EC-07 50 26 13 2 4 4 0 80 7 46
2011 EC-08 42 50 0 8 0 0 0 92 8 12

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 44 7 4 2 0 0 86 6 140
2017 EC-05 77 15 8 0 0 0 0 92 0 13
2017 EC-06 37 50 6 7 0 0 0 87 7 32
2017 EC-07 38 49 8 3 1 0 0 88 4 67
2014 EC 54 30 7 6 3 1 0 85 8 104
2014 EC-05 50 40 0 0 10 0 0 90 10 10
2014 EC-06 82 0 5 9 5 0 0 82 14 22
2014 EC-07 51 29 9 7 2 2 0 82 9 53
2011 EC 48 34 7 4 5 2 0 84 9 102
2011 EC-06 56 26 11 4 4 0 0 81 7 27
2011 EC-07 50 28 7 4 7 4 0 82 11 46
2011 EC-08 42 50 8 0 0 0 0 92 0 12

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 46 7 9 2 1 0 82 11 140
2017 EC-05 55 38 8 0 0 0 0 92 0 13
2017 EC-06 31 50 6 10 0 3 0 83 10 32
2017 EC-07 33 49 8 7 1 1 0 83 9 67
2014 EC 40 41 8 7 1 2 0 83 8 105
2014 EC-05 40 40 10 0 10 0 0 80 10 10
2014 EC-06 50 37 0 14 0 0 0 86 14 22
2014 EC-07 44 37 11 7 0 2 0 82 7 53
2011 EC 26 52 12 4 2 4 0 82 6 102
2011 EC-06 41 44 4 4 0 7 0 92 4 27
2011 EC-07 15 59 15 2 4 4 0 77 7 46
2011 EC-08 42 58 0 0 0 0 0 100 0 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 37 12 13 6 6 0 67 20 140
2017 EC-05 70 30 0 0 0 0 0 100 0 13
2017 EC-06 16 47 10 9 6 12 0 71 17 32
2017 EC-07 18 40 15 18 6 3 0 60 24 67
2014 EC 27 30 16 12 10 5 0 60 23 105
2014 EC-05 20 20 20 20 10 10 0 44 33 10
2014 EC-06 27 32 9 14 14 5 0 62 28 22
2014 EC-07 31 23 21 9 11 5 0 58 21 53
2011 EC 26 40 6 11 8 9 0 73 20 102
2011 EC-06 41 30 4 15 7 4 0 73 23 27
2011 EC-07 17 43 9 9 9 13 0 70 20 46
2011 EC-08 33 42 8 8 8 0 0 75 17 12

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 45 10 14 5 2 0 70 20 139
2017 EC-05 31 54 15 0 0 0 0 85 0 13
2017 EC-06 16 38 16 19 9 3 0 55 29 32
2017 EC-07 24 50 7 14 1 3 0 77 16 66
2014 EC 23 44 11 19 3 0 0 67 22 105
2014 EC-05 20 30 10 30 10 0 0 50 40 10
2014 EC-06 23 50 5 18 5 0 0 73 23 22
2014 EC-07 24 44 13 18 2 0 0 68 20 53
2011 EC 22 44 11 15 8 1 0 66 23 102
2011 EC-06 30 44 7 15 4 0 0 74 19 27
2011 EC-07 15 52 13 9 9 2 0 69 18 46
2011 EC-08 17 42 8 33 0 0 0 58 33 12
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 42 11 6 2 2 0 80 9 140
2017 EC-05 38 32 30 0 0 0 0 70 0 13
2017 EC-06 37 38 13 12 0 0 0 75 12 32
2017 EC-07 35 50 6 6 1 1 0 87 7 67
2014 EC 38 36 16 6 2 3 0 76 8 105
2014 EC-05 10 30 30 20 10 0 0 40 30 10
2014 EC-06 50 27 9 5 5 5 0 81 9 22
2014 EC-07 34 40 19 4 0 4 0 77 4 53
2011 EC 36 40 17 5 2 0 0 76 7 102
2011 EC-06 41 37 11 11 0 0 0 78 11 27
2011 EC-07 33 41 22 2 2 0 0 74 4 46
2011 EC-08 42 33 25 0 0 0 0 75 0 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 60 33 5 0 1 1 0 94 1 140
2017 EC-05 62 38 0 0 0 0 0 100 0 13
2017 EC-06 62 29 6 0 3 0 0 91 3 32
2017 EC-07 65 32 3 0 0 0 0 97 0 67
2014 EC 67 26 4 1 0 2 0 95 1 105
2014 EC-05 60 20 10 10 0 0 0 80 10 10
2014 EC-06 59 23 14 0 0 5 0 86 0 22
2014 EC-07 75 23 0 0 0 2 0 100 0 53
2011 EC 65 27 2 1 0 5 0 97 1 102
2011 EC-06 67 22 4 4 0 4 0 92 4 27
2011 EC-07 59 33 2 0 0 7 0 98 0 46
2011 EC-08 75 25 0 0 0 0 0 100 0 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 34 12 8 2 6 1 77 11 139
2017 EC-05 62 8 23 8 0 0 0 69 8 13
2017 EC-06 25 36 16 13 0 10 0 68 14 31
2017 EC-07 36 43 9 5 0 6 1 86 5 67
2014 EC 50 30 8 6 2 3 1 83 9 105
2014 EC-05 30 10 20 30 10 0 0 40 40 10
2014 EC-06 46 41 5 5 0 0 5 91 5 22
2014 EC-07 53 29 7 4 2 5 0 87 6 53
2011 EC 41 28 10 8 7 6 0 74 16 102
2011 EC-06 33 33 7 7 7 11 0 75 17 27
2011 EC-07 46 20 11 9 9 7 0 70 19 46
2011 EC-08 50 33 17 0 0 0 0 83 0 12

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 27 21 14 6 7 1 55 22 140
2017 EC-05 45 8 24 16 0 8 0 57 17 13
2017 EC-06 22 28 13 25 3 9 0 55 30 32
2017 EC-07 19 33 23 7 7 8 1 58 16 67
2014 EC 40 25 16 7 6 6 0 69 14 105
2014 EC-05 10 30 10 20 30 0 0 40 50 10
2014 EC-06 45 23 19 5 0 9 0 75 5 22
2014 EC-07 46 22 16 4 5 7 0 73 10 53
2011 EC 32 28 18 14 4 4 0 63 18 102
2011 EC-06 30 19 15 30 0 7 0 52 32 27
2011 EC-07 35 28 20 9 7 2 0 64 16 46
2011 EC-08 33 50 8 8 0 0 0 83 8 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 13 26 12 10 25 3 34 30 140
2017 EC-05 23 23 39 0 8 8 0 49 8 13
2017 EC-06 0 22 32 12 9 18 6 29 28 32
2017 EC-07 11 10 21 10 12 35 1 33 35 67
2014 EC 10 18 17 18 18 18 2 35 44 105
2014 EC-05 0 0 0 30 50 10 10 0 100 10
2014 EC-06 9 23 14 14 23 18 0 39 44 22
2014 EC-07 7 20 22 19 11 21 0 34 38 53
2011 EC 15 11 15 13 15 25 8 38 41 102
2011 EC-06 11 7 19 4 19 37 4 31 38 27
2011 EC-07 9 13 15 15 11 22 15 34 41 46
2011 EC-08 33 8 8 17 17 17 0 50 40 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 62 21 7 4 4 1 1 85 8 140
2017 EC-05 69 16 8 8 0 0 0 85 8 13
2017 EC-06 65 19 3 3 3 3 3 90 7 32
2017 EC-07 61 25 6 1 5 0 1 88 6 67
2014 EC 68 21 4 6 1 0 0 89 7 105
2014 EC-05 60 30 0 0 10 0 0 90 10 10
2014 EC-06 77 5 5 14 0 0 0 82 14 22
2014 EC-07 69 24 4 4 0 0 0 93 4 53

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 67 15 7 1 0 6 4 91 2 140
2017 EC-05 92 0 8 0 0 0 0 92 0 13
2017 EC-06 68 14 6 0 0 9 3 93 0 32
2017 EC-07 66 16 7 0 0 5 6 92 0 67
2014 EC 71 11 7 2 0 6 3 90 2 105
2014 EC-05 50 30 0 0 0 10 10 100 0 10
2014 EC-06 73 9 5 5 0 5 5 90 5 22
2014 EC-07 74 7 8 2 0 9 0 89 2 53
2011 EC 68 12 8 0 0 6 7 91 0 102
2011 EC-06 59 19 4 0 0 7 11 95 0 27
2011 EC-07 70 13 11 0 0 4 2 88 0 46
2011 EC-08 83 0 8 0 0 0 8 91 0 12

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 34 13 13 8 9 1 62 23 140
2017 EC-05 45 31 16 8 0 0 0 76 8 13
2017 EC-06 22 32 13 18 3 9 3 61 24 32
2017 EC-07 15 35 12 13 12 13 0 58 29 67
2014 EC 25 39 9 7 12 6 0 69 21 105
2014 EC-05 10 10 20 20 30 10 0 22 56 10
2014 EC-06 37 41 0 5 14 5 0 81 19 22
2014 EC-07 24 40 11 7 11 7 0 69 19 53
2011 EC 19 31 24 15 10 2 0 51 25 102
2011 EC-06 19 52 19 0 7 4 0 73 8 27
2011 EC-07 15 24 22 26 11 2 0 40 38 46
2011 EC-08 17 33 33 8 8 0 0 50 17 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 18 24 17 22 13 4 2 45 37 140
2017 EC-05 54 31 15 0 0 0 0 85 0 13
2017 EC-06 16 25 19 28 7 3 3 43 37 32
2017 EC-07 10 21 20 26 17 4 1 33 46 67
2014 EC 13 12 15 22 28 6 3 29 55 105
2014 EC-05 0 10 20 20 40 10 0 11 67 10
2014 EC-06 28 9 9 14 27 14 0 42 47 22
2014 EC-07 10 15 14 23 29 5 4 27 57 53
2011 EC 12 29 10 22 21 5 2 44 45 102
2011 EC-06 7 30 11 26 22 4 0 38 50 27
2011 EC-07 13 35 7 22 15 7 2 52 40 46
2011 EC-08 17 8 25 25 17 8 0 27 45 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 34 13 6 3 7 1 76 10 140
2017 EC-05 69 24 8 0 0 0 0 92 0 13
2017 EC-06 38 40 15 3 0 3 0 81 3 32
2017 EC-07 30 35 16 9 1 8 1 71 11 67

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 32 14 4 3 10 0 76 8 140
2017 EC-05 60 15 8 0 0 17 0 91 0 13
2017 EC-06 28 25 21 6 3 16 0 63 11 32
2017 EC-07 33 36 18 1 1 10 0 77 3 67
2014 EC 39 28 18 6 2 6 1 73 8 105
2014 EC-05 10 30 40 10 0 10 0 44 11 10
2014 EC-06 50 23 9 9 5 5 0 76 14 22
2014 EC-07 37 29 22 4 2 7 0 70 6 53

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 39 15 5 2 3 0 78 7 140
2017 EC-05 53 39 8 0 0 0 0 92 0 13
2017 EC-06 32 38 15 12 3 0 0 69 15 32
2017 EC-07 33 43 14 4 0 6 0 80 5 67
2014 EC 39 39 8 6 2 6 0 83 8 105
2014 EC-05 20 10 40 10 10 10 0 33 22 10
2014 EC-06 59 28 0 9 0 5 0 91 9 22
2014 EC-07 37 46 9 2 2 5 0 87 4 53
2011 EC 36 36 12 9 3 5 0 75 13 101
2011 EC-06 56 22 4 4 7 7 0 84 12 27
2011 EC-07 29 38 16 13 2 2 0 68 16 45
2011 EC-08 33 50 17 0 0 0 0 83 0 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 57 34 3 3 1 1 0 93 4 140
2017 EC-05 85 15 0 0 0 0 0 100 0 13
2017 EC-06 50 41 6 3 0 0 0 91 3 32
2017 EC-07 56 36 1 4 1 1 0 93 6 67
2014 EC 60 28 6 3 3 0 0 88 6 105
2014 EC-05 20 30 40 0 10 0 0 50 10 10
2014 EC-06 82 9 0 5 5 0 0 91 9 22
2014 EC-07 63 29 4 4 2 0 0 91 5 53
2011 EC 53 35 5 6 0 1 0 89 6 102
2011 EC-06 52 37 7 4 0 0 0 89 4 27
2011 EC-07 54 33 4 7 0 2 0 89 7 46
2011 EC-08 58 33 8 0 0 0 0 92 0 12

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 29 18 7 2 1 1 73 9 139
2017 EC-05 55 38 0 8 0 0 0 92 8 13
2017 EC-06 34 38 25 0 0 0 3 75 0 32
2017 EC-07 41 24 21 14 0 0 0 65 14 66
2014 EC 52 29 7 10 2 0 0 81 12 105
2014 EC-05 40 10 10 20 20 0 0 50 40 10
2014 EC-06 68 14 9 9 0 0 0 82 9 22
2014 EC-07 50 32 9 9 0 0 0 82 9 53
2011 EC 44 36 12 7 1 0 0 80 8 102
2011 EC-06 44 41 11 4 0 0 0 85 4 27
2011 EC-07 48 28 13 9 2 0 0 76 11 46
2011 EC-08 25 67 8 0 0 0 0 92 0 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 45 38 9 6 1 0 1 83 7 140
2017 EC-05 77 15 0 8 0 0 0 92 8 13
2017 EC-06 37 48 9 3 0 0 3 87 3 32
2017 EC-07 41 38 12 9 0 0 0 79 9 67
2014 EC 57 23 8 7 4 0 0 81 11 105
2014 EC-05 30 20 10 10 30 0 0 50 40 10
2014 EC-06 68 14 9 5 5 0 0 82 9 22
2014 EC-07 61 23 7 9 0 0 0 84 9 53
2011 EC 52 29 9 9 1 0 0 81 10 102
2011 EC-06 48 33 7 11 0 0 0 81 11 27
2011 EC-07 48 33 11 7 2 0 0 80 9 46
2011 EC-08 67 25 8 0 0 0 0 92 0 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 27 13 18 4 5 0 64 22 139
2017 EC-05 62 15 0 23 0 0 0 77 23 13
2017 EC-06 21 41 19 12 3 3 0 64 16 32
2017 EC-07 32 24 14 22 3 4 0 59 27 66
2014 EC 41 17 19 12 6 6 1 61 19 105
2014 EC-05 20 30 10 0 30 10 0 56 33 10
2014 EC-06 59 14 5 14 9 0 0 73 23 22
2014 EC-07 39 13 21 14 2 9 2 58 18 53
2011 EC 50 18 18 7 6 1 1 69 13 102
2011 EC-06 67 7 15 7 4 0 0 74 11 27
2011 EC-07 43 24 20 7 4 2 0 69 11 46
2011 EC-08 33 25 33 0 8 0 0 58 8 12
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EC 65 11 24 140
2017 EC-05 54 15 31 13
2017 EC-06 63 15 22 32
2017 EC-07 75 4 20 67
2014 EC 51 19 29 105
2014 EC-05 30 30 40 10
2014 EC-06 54 28 18 22
2014 EC-07 56 13 31 53
2011 EC 48 18 34 102
2011 EC-06 52 19 30 27
2011 EC-07 48 15 37 46
2011 EC-08 50 0 50 12

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EC 6 11 71 7 1 4 91
2017 EC-06 6 15 65 0 5 10 20
2017 EC-07 4 4 85 7 0 0 50
2014 EC 2 5 80 9 9999 4 54
2014 EC-06 0 8 67 25 9999 0 12
2014 EC-07 3 6 84 3 9999 3 30
2011 EC 0 16 76 2 9999 6 49
2011 EC-06 0 14 86 0 9999 0 14
2011 EC-07 0 14 73 5 9999 9 22
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 11 89 140
2017 EC-06 15 85 32
2017 EC-07 9 91 67
2014 EC 8 92 103

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 73 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EC 67 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EC 33 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EC 33 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EC 47 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EC 40 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EC 47 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EC 47 15

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 47 15

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 33 15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EC 33 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 60 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 67 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 73 27 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 8 11 1 4 47 17 54 14 140
2017 EC-05 15 15 8 0 0 31 31 80 0 13
2017 EC-06 3 12 10 0 0 59 15 61 0 32
2017 EC-07 12 4 16 3 3 44 18 43 15 67
2014 EC 12 5 16 5 3 50 11 41 19 105
2014 EC-05 0 10 10 20 10 40 10 20 60 10
2014 EC-06 19 9 23 5 5 32 9 47 15 22
2014 EC-07 10 2 16 2 0 59 12 39 6 53

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 31 11 4 2 27 1 76 9 140
2017 EC-05 45 30 8 0 0 17 0 91 0 13
2017 EC-06 19 32 15 6 0 28 0 70 8 32
2017 EC-07 19 31 12 3 1 32 1 76 7 67
2014 EC 24 25 15 7 3 26 2 67 13 105
2014 EC-05 10 0 30 20 10 20 10 14 43 10
2014 EC-06 28 32 9 9 5 18 0 72 17 22
2014 EC-07 24 29 13 4 0 30 0 77 5 53
2011 EC 23 33 17 5 0 23 0 72 6 101
2011 EC-06 19 26 15 7 0 33 0 67 11 27
2011 EC-07 22 35 22 4 0 17 0 68 5 46
2011 EC-08 27 45 9 0 0 18 0 89 0 11
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 56 6 9 4 2 0 81 13 140
2017 EC-05 30 47 8 15 0 0 0 77 15 13
2017 EC-06 26 56 9 9 0 0 0 82 9 32
2017 EC-07 24 55 4 7 6 3 0 82 14 67
2014 EC 15 57 11 9 4 1 4 75 14 105
2014 EC-05 30 50 0 10 0 0 10 89 11 10
2014 EC-06 9 64 5 9 14 0 0 73 23 22
2014 EC-07 13 59 14 7 2 0 5 75 9 53
2011 EC 15 51 12 15 7 0 1 66 22 102
2011 EC-06 15 52 7 11 15 0 0 67 26 27
2011 EC-07 15 50 13 13 7 0 2 67 20 46
2011 EC-08 0 75 8 17 0 0 0 75 17 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 4 7 11 6 7 54 12 31 36 139
2017 EC-05 0 0 16 0 0 65 18 0 0 12
2017 EC-06 3 16 3 13 6 53 6 45 47 32
2017 EC-07 2 8 16 4 3 55 12 28 22 67
2014 EC 2 9 12 9 8 46 13 26 44 105
2014 EC-05 0 0 0 10 20 40 30 0 100 10
2014 EC-06 9 5 14 14 5 50 5 30 40 22
2014 EC-07 0 13 14 5 7 41 19 33 31 53
2011 EC 1 1 21 10 4 55 8 5 38 101
2011 EC-06 0 0 11 7 0 81 0 0 40 27
2011 EC-07 0 2 28 9 7 41 13 5 33 46
2011 EC-08 0 0 27 0 9 55 9 0 25 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 15 18 11 4 24 1 57 20 140
2017 EC-05 23 30 15 16 0 16 0 63 19 13
2017 EC-06 29 22 6 9 6 28 0 70 21 32
2017 EC-07 27 9 21 13 3 27 0 50 22 67
2014 EC 18 24 15 10 4 25 5 59 20 105
2014 EC-05 10 10 40 20 10 0 10 22 33 10
2014 EC-06 41 32 5 5 0 18 0 88 6 22
2014 EC-07 13 22 16 11 4 27 7 54 22 53
2011 EC 17 21 22 7 3 28 3 54 14 102
2011 EC-06 11 26 15 4 0 44 0 67 7 27
2011 EC-07 20 17 22 9 4 22 7 52 18 46
2011 EC-08 8 25 33 0 8 25 0 44 11 12

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 17 19 11 6 25 1 52 22 139
2017 EC-05 15 30 30 8 0 16 0 54 10 13
2017 EC-06 19 22 12 9 6 31 0 60 22 32
2017 EC-07 22 13 21 13 6 25 0 47 26 67
2014 EC 18 20 17 11 6 23 5 52 24 105
2014 EC-05 20 10 40 10 0 10 10 38 13 10
2014 EC-06 36 18 14 14 0 18 0 66 17 22
2014 EC-07 13 22 14 9 11 23 7 51 28 53
2011 EC 14 21 18 13 2 30 3 51 22 102
2011 EC-06 22 19 7 4 4 44 0 73 13 27
2011 EC-07 11 15 17 22 2 26 7 39 35 46
2011 EC-08 0 42 33 0 0 25 0 56 0 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC-06 0 100 32
2014 EC 5 95 105

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 9 11 1 0 56 12 60 4 140
2017 EC-05 0 15 8 0 0 54 23 67 0 13
2017 EC-06 6 10 9 0 0 65 9 64 0 32
2017 EC-07 11 6 12 3 0 54 15 53 9 67
2014 EC 11 5 17 2 1 57 8 44 8 105
2014 EC-05 10 10 20 0 10 30 20 40 20 10
2014 EC-06 18 0 28 0 0 45 9 40 0 22
2014 EC-07 8 5 14 4 0 65 4 43 11 53

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 25 15 3 0 26 3 75 4 140
2017 EC-05 54 23 8 0 0 9 8 91 0 13
2017 EC-06 21 36 15 0 0 21 6 79 0 32
2017 EC-07 24 22 15 4 0 34 1 71 7 67
2014 EC 31 22 15 3 1 26 3 74 5 105
2014 EC-05 10 0 30 10 10 30 10 17 33 10
2014 EC-06 41 23 23 0 0 14 0 74 0 22
2014 EC-07 31 24 11 4 0 30 0 79 5 53
2011 EC 26 30 15 3 1 25 0 75 5 102
2011 EC-06 26 19 15 4 4 33 0 67 11 27
2011 EC-07 24 35 22 2 0 17 0 71 3 46
2011 EC-08 25 42 8 0 0 25 0 89 0 12
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 35 17 6 8 1 0 69 14 140
2017 EC-05 8 46 15 0 31 0 0 54 31 13
2017 EC-06 28 34 12 13 12 0 0 62 26 32
2017 EC-07 40 37 20 2 0 1 0 78 2 67

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 27 35 19 10 0 0 36 29 140
2017 EC-05 8 23 54 8 8 0 0 31 15 13
2017 EC-06 12 25 41 12 9 0 0 37 22 32
2017 EC-07 4 22 34 25 15 0 0 27 39 67

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 29 29 21 9 0 0 40 30 140
2017 EC-05 0 38 55 0 8 0 0 38 8 13
2017 EC-06 25 18 22 28 6 0 0 43 35 32
2017 EC-07 0 29 30 29 12 0 0 29 41 67

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 21 27 15 11 0 1 47 26 140
2017 EC-05 23 31 23 8 8 0 9 59 17 13
2017 EC-06 22 31 25 16 6 0 0 52 22 32
2017 EC-07 21 18 28 18 15 0 0 39 32 67

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 37 22 13 11 0 0 53 25 140
2017 EC-05 0 60 23 9 8 0 0 60 16 13
2017 EC-06 19 34 26 12 9 0 0 53 21 32
2017 EC-07 9 36 23 15 17 0 0 45 32 67

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 15 33 26 15 11 0 0 48 26 140
2017 EC-05 8 46 30 0 16 0 0 54 16 13
2017 EC-06 12 53 19 9 6 0 0 65 15 32
2017 EC-07 8 24 33 19 16 0 0 32 35 67

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 36 21 9 3 0 0 67 12 140
2017 EC-05 23 31 30 15 0 0 0 55 15 13
2017 EC-06 43 28 23 3 3 0 0 71 6 32
2017 EC-07 24 41 24 7 3 0 0 66 10 67

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 42 20 11 5 0 0 64 16 140
2017 EC-05 23 45 24 8 0 0 0 69 8 13
2017 EC-06 31 45 19 0 6 0 0 75 6 32
2017 EC-07 15 45 18 19 3 0 0 60 22 67

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 40 18 12 4 0 0 65 16 140
2017 EC-05 16 39 30 15 0 0 0 55 15 13
2017 EC-06 25 47 19 7 3 0 0 71 10 32
2017 EC-07 22 42 16 16 3 0 0 64 19 67

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 33 21 6 1 1 1 71 7 139
2017 EC-05 47 30 23 0 0 0 0 77 0 13
2017 EC-06 53 28 16 3 0 0 0 81 3 32
2017 EC-07 25 32 29 9 1 1 2 59 11 66

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 41 23 18 11 7 0 0 64 18 140
2017 EC-05 38 15 30 8 9 0 0 54 16 13
2017 EC-06 41 25 16 18 0 0 0 65 18 32
2017 EC-07 41 24 18 9 8 0 0 65 16 67

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 86 6 2 3 1 1 1 94 4 140
2017 EC-05 92 0 0 8 0 0 0 92 8 13
2017 EC-06 81 13 3 0 3 0 0 94 3 32
2017 EC-07 85 6 3 1 1 1 1 94 3 67

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 70 22 6 1 0 0 1 93 1 140
2017 EC-05 70 15 8 8 0 0 0 85 8 13
2017 EC-06 65 25 9 0 0 0 0 91 0 32
2017 EC-07 73 22 1 1 0 0 1 97 1 67

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 70 16 8 6 0 0 1 87 6 140
2017 EC-05 77 0 0 23 0 0 0 77 23 13
2017 EC-06 60 31 9 0 0 0 0 91 0 32
2017 EC-07 74 15 6 4 0 0 1 90 4 67

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 4 0 1 1 0 40 98 2 140
2017 EC-05 38 0 0 8 0 0 54 84 16 13
2017 EC-06 63 6 0 0 0 0 31 100 0 32
2017 EC-07 53 4 0 0 1 0 42 98 2 67

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 70 13 11 3 0 0 4 86 3 140
2017 EC-05 55 23 8 8 0 0 8 84 8 13
2017 EC-06 85 9 3 0 0 0 3 97 0 32
2017 EC-07 63 15 16 4 0 0 2 79 4 67

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 87 6 1 3 1 0 2 96 4 140
2017 EC-05 92 0 0 8 0 0 0 92 8 13
2017 EC-06 85 12 0 0 0 0 3 100 0 32
2017 EC-07 91 4 0 1 0 0 3 98 2 67

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 62 28 5 2 1 0 2 92 3 140
2017 EC-05 62 30 0 8 0 0 0 92 8 13
2017 EC-06 46 41 3 6 0 0 3 90 6 32
2017 EC-07 68 23 6 0 0 0 3 94 0 67

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 6 33 40 15 6 0 0 39 21 140
2017 EC-05 8 23 55 15 0 0 0 30 15 13
2017 EC-06 6 37 38 15 3 0 0 43 18 32
2017 EC-07 1 33 39 16 10 0 0 35 26 67

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 7 26 41 21 6 0 0 26 33 140
2017 EC-05 8 16 38 23 15 0 0 38 24 13
2017 EC-06 9 18 41 21 9 0 0 31 28 32
2017 EC-07 7 32 45 13 1 0 0 15 40 67

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 55 8 8 3 3 0 80 12 140
2017 EC-05 15 70 8 0 0 8 0 92 0 13
2017 EC-06 25 57 6 6 6 0 0 81 12 32
2017 EC-07 22 60 7 6 1 3 0 85 8 67

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 18 41 18 16 6 1 0 60 22 140
2017 EC-05 17 60 8 8 8 0 0 77 15 13
2017 EC-06 25 25 29 15 6 0 0 50 21 32
2017 EC-07 12 45 19 20 3 1 0 58 23 67
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 13 87 140
2017 EC-07 15 85 67
2014 EC 9 91 105
2014 EC-05 0 100 10
2014 EC-07 11 89 53

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 82 18 18
2017 EC-07 78 22 10
2014 EC 80 20 10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 67 20 7 7 0 0 0 87 7 15
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 34 24 16 12 7 6 1 37 63 140
2017 EC-05 23 23 15 31 8 0 0 23 77 13
2017 EC-06 40 16 15 13 12 3 0 41 59 32
2017 EC-07 33 27 19 8 2 10 2 37 63 67

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EC 24 81
2017 EC-05 29 10
2017 EC-06 33 18
2017 EC-07 5 36

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 41 81
2017 EC-05 20 10
2017 EC-06 54 18
2017 EC-07 28 36

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 21 81
2017 EC-05 29 10
2017 EC-06 16 18
2017 EC-07 11 36

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EC 42 81
2017 EC-05 10 10
2017 EC-06 51 18
2017 EC-07 45 36

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EC 11 81
2017 EC-05 0 10
2017 EC-06 33 18
2017 EC-07 8 36

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EC 47 81
2017 EC-05 61 10
2017 EC-06 55 18
2017 EC-07 53 36

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EC 5 52 20 6 4 13 79
2017 EC-05 0 40 20 31 0 10 10
2017 EC-06 0 39 28 5 11 16 18
2017 EC-07 12 59 15 3 0 12 34

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 21 21 16 12 4 13 41 34 82
2017 EC-05 10 10 29 0 10 0 41 33 17 10
2017 EC-06 11 11 17 28 27 0 6 23 59 18
2017 EC-07 11 24 27 14 5 3 16 43 24 37

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 4 11 11 24 36 5 10 17 70 82
2017 EC-05 0 0 0 31 29 10 30 0 100 10
2017 EC-06 5 0 16 34 38 0 7 6 77 18
2017 EC-07 3 19 17 16 35 5 5 24 58 37
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