2017 Public Service Employee Survey Results for Privy Council Office by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 27 56 3 11 3 0 0 83 14 70
2017 Scientific and Professional 24 55 3 14 3 0 0 80 17 151
2017 Administration and Foreign Services 39 46 5 9 2 0 0 85 11 358
2017 Technical 38 33 9 12 8 0 0 71 21 24
2017 Administrative Support 70 30 0 0 0 0 0 100 0 26
2017 Operational 21 50 7 21 0 0 0 71 21 14
2017 Other 60 33 0 3 4 0 0 93 7 31
2014 Executive 34 51 2 13 0 0 0 84 13 82
2014 Scientific and Professional 24 50 8 14 4 0 0 74 18 114
2014 Administration and Foreign Services 39 42 6 11 2 0 0 81 13 331
2014 Technical 27 64 0 9 0 0 0 91 9 22
2014 Administrative Support 53 32 6 8 0 0 0 85 8 34
2014 Operational 47 44 9 0 0 0 0 91 0 11
2014 Other 37 58 5 0 0 0 0 95 0 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 23 10 1 0 0 0 88 1 70
2017 Scientific and Professional 78 14 4 2 1 1 0 93 3 149
2017 Administration and Foreign Services 69 23 3 3 1 0 1 93 4 358
2017 Technical 42 34 4 8 4 8 0 82 13 24
2017 Administrative Support 57 32 4 4 4 0 0 89 8 26
2017 Operational 50 43 7 0 0 0 0 93 0 14
2017 Other 86 8 0 4 0 2 0 96 4 30
2014 Executive 67 27 4 2 0 0 0 94 2 82
2014 Scientific and Professional 82 8 4 3 2 0 0 91 5 114
2014 Administration and Foreign Services 66 26 3 4 0 1 0 93 4 331
2014 Technical 64 23 9 5 0 0 0 87 5 22
2014 Administrative Support 65 29 0 3 3 0 0 94 6 34
2014 Operational 81 9 9 0 0 0 0 91 0 11
2014 Other 86 14 0 0 0 0 0 100 0 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 14 6 6 1 0 0 87 7 70
2017 Scientific and Professional 72 8 7 7 6 0 0 80 13 151
2017 Administration and Foreign Services 66 21 5 7 1 0 0 87 8 356
2017 Technical 58 25 9 0 4 0 4 87 4 24
2017 Administrative Support 49 23 17 11 0 0 0 72 11 26
2017 Operational 57 29 14 0 0 0 0 86 0 14
2017 Other 77 9 2 12 0 0 0 86 12 31
2014 Executive 61 27 1 8 2 0 0 88 11 82
2014 Scientific and Professional 68 20 3 4 5 0 0 89 9 114
2014 Administration and Foreign Services 60 23 6 8 3 0 0 83 11 331
2014 Technical 59 31 9 0 0 0 0 91 0 22
2014 Administrative Support 60 28 0 6 3 0 3 91 9 34
2014 Operational 84 16 0 0 0 0 0 100 0 11
2014 Other 81 14 4 0 0 0 0 96 0 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 42 44 3 7 4 0 0 86 11 70
2017 Scientific and Professional 21 35 7 21 14 1 0 57 36 151
2017 Administration and Foreign Services 41 38 6 8 6 0 1 80 14 357
2017 Technical 41 30 13 8 4 4 0 74 13 24
2017 Administrative Support 55 26 15 4 0 0 0 81 4 26
2017 Operational 21 57 7 14 0 0 0 79 14 14
2017 Other 43 46 4 2 6 0 0 89 7 31
2014 Executive 66 25 2 5 1 0 0 92 6 82
2014 Scientific and Professional 52 31 4 10 3 0 0 83 14 114
2014 Administration and Foreign Services 53 32 7 6 2 0 0 85 8 330
2014 Technical 53 24 5 14 5 0 0 76 19 21
2014 Administrative Support 47 47 3 3 0 0 0 94 3 34
2014 Operational 65 35 0 0 0 0 0 100 0 11
2014 Other 61 34 0 0 5 0 0 95 5 21

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 48 10 1 3 0 0 86 4 70
2017 Scientific and Professional 18 38 21 16 7 0 1 56 22 151
2017 Administration and Foreign Services 34 34 14 13 3 1 1 69 16 358
2017 Technical 16 37 21 8 16 0 0 54 25 24
2017 Administrative Support 38 47 4 4 8 0 0 85 11 26
2017 Operational 21 43 14 7 14 0 0 64 21 14
2017 Other 61 30 6 3 0 0 0 91 3 31
2014 Executive 43 46 4 5 2 0 0 89 7 82
2014 Scientific and Professional 28 39 12 14 5 1 0 68 20 114
2014 Administration and Foreign Services 32 42 12 9 3 0 1 75 13 331
2014 Technical 23 23 13 23 18 0 0 46 41 22
2014 Administrative Support 49 43 6 2 0 0 0 92 2 34
2014 Operational 56 44 0 0 0 0 0 100 0 11
2014 Other 28 27 21 19 0 0 5 58 20 21

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 21 3 6 0 0 0 91 6 70
2017 Scientific and Professional 55 38 3 3 1 0 0 93 3 151
2017 Administration and Foreign Services 47 36 7 6 3 0 0 84 9 358
2017 Technical 58 38 4 0 0 0 0 96 0 24
2017 Administrative Support 42 34 13 8 0 0 4 79 8 26
2017 Operational 29 36 29 7 0 0 0 64 7 14
2017 Other 41 45 14 0 0 0 0 86 0 31
2014 Executive 65 28 5 2 0 0 0 93 2 82
2014 Scientific and Professional 57 32 6 3 3 0 0 89 5 114
2014 Administration and Foreign Services 42 36 10 7 3 0 0 79 11 331
2014 Technical 55 36 5 5 0 0 0 91 5 22
2014 Administrative Support 35 33 21 6 6 0 0 67 12 33
2014 Operational 56 16 28 0 0 0 0 72 0 11
2014 Other 32 36 14 13 4 0 0 68 18 21

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 74 22 1 3 0 0 0 96 3 70
2017 Scientific and Professional 57 39 3 1 1 0 0 95 2 151
2017 Administration and Foreign Services 53 33 5 7 2 0 0 86 8 357
2017 Technical 66 30 4 0 0 0 0 96 0 24
2017 Administrative Support 49 36 8 4 0 0 4 88 4 26
2017 Operational 43 43 14 0 0 0 0 86 0 14
2017 Other 41 45 14 0 0 0 0 86 0 31
2014 Executive 68 28 3 1 0 0 0 95 1 82
2014 Scientific and Professional 63 26 7 3 1 0 0 89 4 114
2014 Administration and Foreign Services 52 32 7 5 3 0 0 85 9 331
2014 Technical 64 31 0 5 0 0 0 95 5 22
2014 Administrative Support 42 35 11 5 6 0 0 77 11 34
2014 Operational 75 0 25 0 0 0 0 75 0 11
2014 Other 33 44 9 9 4 0 0 77 14 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 54 39 4 3 0 0 0 93 3 70
2017 Scientific and Professional 44 33 9 11 1 1 0 79 12 151
2017 Administration and Foreign Services 52 33 9 4 2 0 0 85 6 357
2017 Technical 42 25 13 21 0 0 0 67 21 24
2017 Administrative Support 53 35 11 0 0 0 0 89 0 26
2017 Operational 29 50 14 0 7 0 0 79 7 14
2017 Other 75 18 2 6 0 0 0 93 6 31
2014 Executive 61 33 2 2 0 0 1 95 2 82
2014 Scientific and Professional 49 36 6 9 0 0 0 85 9 113
2014 Administration and Foreign Services 50 38 7 5 1 0 1 88 5 331
2014 Technical 31 46 14 9 0 0 0 77 9 22
2014 Administrative Support 47 47 6 0 0 0 0 94 0 34
2014 Operational 84 16 0 0 0 0 0 100 0 11
2014 Other 37 51 12 0 0 0 0 88 0 21

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 20 40 14 15 10 0 0 60 25 70
2017 Scientific and Professional 33 29 9 19 10 0 0 62 29 151
2017 Administration and Foreign Services 43 34 9 10 3 0 1 78 13 358
2017 Technical 16 29 17 21 16 0 0 46 37 24
2017 Administrative Support 46 28 15 4 0 4 4 80 4 26
2017 Operational 29 36 21 0 14 0 0 64 14 14
2017 Other 57 26 3 10 3 0 0 84 13 31
2014 Executive 19 48 12 15 6 0 0 67 21 82
2014 Scientific and Professional 39 29 14 13 5 0 0 68 18 114
2014 Administration and Foreign Services 40 33 11 10 4 1 1 74 14 331
2014 Technical 23 22 23 18 14 0 0 45 32 22
2014 Administrative Support 43 30 24 3 0 0 0 73 3 34
2014 Operational 44 37 19 0 0 0 0 81 0 11
2014 Other 42 37 11 4 4 0 0 80 9 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 4 4 5 12 0 70 29 57 70
2017 Scientific and Professional 16 16 12 22 27 3 4 34 53 151
2017 Administration and Foreign Services 45 22 7 8 6 2 9 76 16 358
2017 Technical 62 30 0 4 4 0 0 92 8 24
2017 Administrative Support 38 23 17 0 0 15 8 79 0 26
2017 Operational 57 14 7 0 14 0 7 77 15 14
2017 Other 16 18 8 2 6 6 44 69 15 31
2014 Executive 7 1 7 6 8 0 70 28 48 82
2014 Scientific and Professional 12 18 9 20 36 2 3 32 58 114
2014 Administration and Foreign Services 37 26 9 12 9 2 6 68 22 330
2014 Technical 73 18 0 5 5 0 0 91 9 22
2014 Administrative Support 62 12 14 3 3 3 3 78 6 34
2014 Operational 84 9 0 0 0 0 7 100 0 11
2014 Other 5 14 5 16 14 4 41 35 56 21

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 22 7 1 3 0 0 89 4 70
2017 Scientific and Professional 42 45 8 4 1 0 0 87 4 151
2017 Administration and Foreign Services 46 40 6 5 3 0 0 86 8 358
2017 Technical 37 29 17 12 5 0 0 66 17 24
2017 Administrative Support 53 23 17 8 0 0 0 76 8 26
2017 Operational 36 57 7 0 0 0 0 93 0 14
2017 Other 43 50 6 0 2 0 0 93 2 31
2014 Executive 60 35 2 2 0 0 0 95 2 82
2014 Scientific and Professional 44 43 3 4 5 0 0 87 9 114
2014 Administration and Foreign Services 41 38 10 9 2 0 0 79 11 331
2014 Technical 41 45 0 0 14 0 0 86 14 22
2014 Administrative Support 27 49 11 9 3 0 0 77 12 34
2014 Operational 56 19 16 9 0 0 0 75 9 11
2014 Other 37 38 16 4 4 0 0 75 9 21

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 38 4 4 7 0 0 84 11 70
2017 Scientific and Professional 32 41 15 6 5 1 0 73 11 151
2017 Administration and Foreign Services 40 35 10 9 4 0 1 76 14 358
2017 Technical 29 29 17 16 8 0 0 58 25 24
2017 Administrative Support 38 28 15 11 8 0 0 66 19 26
2017 Operational 29 36 29 7 0 0 0 64 7 14
2017 Other 47 24 18 4 3 0 4 73 8 31
2014 Executive 39 46 8 5 2 0 0 84 7 82
2014 Scientific and Professional 32 36 14 10 9 0 0 68 19 114
2014 Administration and Foreign Services 34 36 13 11 6 1 0 71 16 331
2014 Technical 36 27 14 5 18 0 0 64 23 22
2014 Administrative Support 27 40 21 6 6 0 0 67 12 34
2014 Operational 47 16 37 0 0 0 0 63 0 11
2014 Other 37 42 0 21 0 0 0 79 21 21

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 50 3 10 3 0 0 85 12 70
2017 Scientific and Professional 19 45 17 15 5 0 0 63 20 151
2017 Administration and Foreign Services 35 42 12 8 4 0 0 77 12 358
2017 Technical 33 33 13 16 4 0 0 66 21 24
2017 Administrative Support 38 43 15 0 4 0 0 81 4 26
2017 Operational 14 50 14 14 7 0 0 64 21 14
2017 Other 38 56 0 4 2 0 0 94 6 31

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 31 0 1 3 0 0 96 4 70
2017 Scientific and Professional 49 37 5 7 1 0 0 87 8 151
2017 Administration and Foreign Services 51 36 7 3 2 1 0 88 5 357
2017 Technical 45 42 9 4 0 0 0 87 4 24
2017 Administrative Support 49 43 8 0 0 0 0 92 0 26
2017 Operational 50 29 21 0 0 0 0 79 0 14
2017 Other 66 30 4 0 0 0 0 96 0 31
2014 Executive 69 27 5 0 0 0 0 95 0 82
2014 Scientific and Professional 59 25 8 5 3 0 0 85 8 114
2014 Administration and Foreign Services 54 32 10 3 1 1 0 86 4 330
2014 Technical 55 27 9 5 5 0 0 82 9 22
2014 Administrative Support 40 54 3 3 0 0 0 94 3 34
2014 Operational 56 35 9 0 0 0 0 91 0 11
2014 Other 46 38 7 9 0 0 0 84 9 21

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 35 7 1 6 0 0 85 7 68
2017 Scientific and Professional 40 42 11 3 4 0 0 81 7 151
2017 Administration and Foreign Services 44 35 9 6 6 0 0 79 12 358
2017 Technical 37 29 13 17 4 0 0 66 21 24
2017 Administrative Support 38 26 13 15 4 4 0 67 20 26
2017 Operational 29 36 29 7 0 0 0 64 7 14
2017 Other 51 41 0 4 4 0 0 92 8 29

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 20 4 1 1 0 0 93 3 70
2017 Scientific and Professional 52 40 7 1 1 0 0 92 1 151
2017 Administration and Foreign Services 61 29 6 2 1 0 0 90 3 357
2017 Technical 58 34 5 4 0 0 0 91 4 24
2017 Administrative Support 67 20 9 4 0 0 0 87 4 25
2017 Operational 71 21 7 0 0 0 0 93 0 14
2017 Other 42 54 4 0 0 0 0 96 0 31
2014 Executive 78 18 4 0 0 0 0 96 0 82
2014 Scientific and Professional 70 22 4 1 2 1 0 93 3 114
2014 Administration and Foreign Services 69 22 8 1 0 0 0 92 1 331
2014 Technical 86 9 0 0 5 0 0 95 5 22
2014 Administrative Support 59 33 5 3 0 0 0 92 3 34
2014 Operational 65 16 9 0 9 0 0 81 9 11
2014 Other 58 28 9 4 0 0 0 86 4 21

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 28 3 7 0 0 0 90 7 70
2017 Scientific and Professional 42 40 8 6 3 1 0 82 10 151
2017 Administration and Foreign Services 39 36 10 9 4 0 1 76 14 357
2017 Technical 41 25 9 25 0 0 0 66 25 24
2017 Administrative Support 33 24 18 24 0 0 0 58 24 24
2017 Operational 43 29 14 14 0 0 0 71 14 14
2017 Other 29 51 4 8 3 0 4 84 12 31
2014 Executive 54 40 2 4 0 0 0 94 4 82
2014 Scientific and Professional 33 47 4 13 3 1 0 80 16 114
2014 Administration and Foreign Services 33 42 13 7 4 0 0 75 11 331
2014 Technical 41 32 4 18 5 0 0 73 23 22
2014 Administrative Support 37 30 26 3 3 0 0 67 6 34
2014 Operational 37 35 28 0 0 0 0 72 0 11
2014 Other 13 71 7 9 0 0 0 84 9 21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 31 3 4 1 0 0 91 6 70
2017 Scientific and Professional 48 31 11 6 4 0 0 79 10 150
2017 Administration and Foreign Services 46 31 13 5 4 0 1 78 9 357
2017 Technical 42 21 25 13 0 0 0 62 13 24
2017 Administrative Support 44 28 21 8 0 0 0 71 8 25
2017 Operational 50 29 7 14 0 0 0 79 14 14
2017 Other 40 40 16 2 2 0 0 80 3 31
2014 Executive 44 44 5 5 2 0 0 88 7 82
2014 Scientific and Professional 35 45 4 9 6 1 1 81 15 114
2014 Administration and Foreign Services 36 41 12 6 5 0 0 77 11 331
2014 Technical 36 36 9 14 5 0 0 72 18 22
2014 Administrative Support 38 33 16 9 3 0 0 72 13 33
2014 Operational 56 35 9 0 0 0 0 91 0 11
2014 Other 42 37 16 5 0 0 0 79 5 21

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 26 0 7 4 0 0 89 11 70
2017 Scientific and Professional 40 37 15 5 3 0 1 77 8 151
2017 Administration and Foreign Services 44 37 11 5 3 0 1 81 8 357
2017 Technical 38 42 9 8 4 0 0 79 12 24
2017 Administrative Support 44 37 16 0 0 0 4 84 0 25
2017 Operational 50 29 14 7 0 0 0 79 7 14
2017 Other 45 34 11 2 0 0 8 86 2 31
2014 Executive 54 36 7 0 0 1 1 93 0 82
2014 Scientific and Professional 42 39 11 3 4 1 0 82 7 114
2014 Administration and Foreign Services 39 42 10 6 2 0 0 81 8 331
2014 Technical 36 36 13 14 0 0 0 73 14 22
2014 Administrative Support 40 48 9 3 0 0 0 88 3 34
2014 Operational 47 47 0 0 0 0 7 100 0 11
2014 Other 46 37 16 0 0 0 0 84 0 21

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 20 7 1 6 0 0 86 7 70
2017 Scientific and Professional 50 35 10 3 1 1 0 86 4 151
2017 Administration and Foreign Services 46 39 6 5 2 0 0 86 8 354
2017 Technical 62 26 9 4 0 0 0 87 4 24
2017 Administrative Support 59 24 9 8 0 0 0 83 8 25
2017 Operational 43 50 7 0 0 0 0 93 0 14
2017 Other 66 32 0 2 0 0 0 98 2 31
2014 Executive 57 38 4 1 0 0 0 95 1 82
2014 Scientific and Professional 53 32 7 3 4 0 0 85 8 114
2014 Administration and Foreign Services 50 34 7 5 3 1 0 85 7 330
2014 Technical 50 36 0 9 5 0 0 86 14 22
2014 Administrative Support 39 44 8 0 9 0 0 83 9 34
2014 Operational 56 35 9 0 0 0 0 91 0 11
2014 Other 51 29 11 9 0 0 0 80 9 21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 21 23 31 19 0 0 27 50 70
2017 Scientific and Professional 16 39 24 14 7 0 1 55 20 151
2017 Administration and Foreign Services 28 39 21 7 5 0 1 67 12 356
2017 Technical 21 42 8 8 8 0 12 72 19 24
2017 Administrative Support 66 19 11 4 0 0 0 85 4 26
2017 Operational 57 14 14 7 7 0 0 71 14 14
2017 Other 57 22 8 3 7 2 0 81 11 31
2014 Executive 8 23 27 20 20 0 1 32 41 82
2014 Scientific and Professional 22 35 22 13 7 0 1 58 20 114
2014 Administration and Foreign Services 29 38 17 9 5 1 1 68 14 331
2014 Technical 27 27 9 14 5 0 18 66 23 22
2014 Administrative Support 43 40 18 0 0 0 0 82 0 34
2014 Operational 47 53 0 0 0 0 0 100 0 11
2014 Other 47 33 7 4 9 0 0 80 13 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 20 49 22 0 0 1 22 29 70
2017 Scientific and Professional 6 29 36 22 5 1 1 28 35 151
2017 Administration and Foreign Services 14 24 32 17 7 1 5 25 40 358
2017 Technical 13 25 42 0 12 0 8 13 41 24
2017 Administrative Support 12 12 16 25 16 4 16 51 29 25
2017 Operational 14 14 36 21 7 0 7 31 31 14
2017 Other 10 17 10 30 33 0 0 63 27 31
2014 Executive 5 17 42 26 8 0 1 35 22 82
2014 Scientific and Professional 3 21 41 20 14 2 1 34 24 114
2014 Administration and Foreign Services 7 27 36 16 8 2 4 25 36 330
2014 Technical 14 45 28 14 0 0 0 14 59 22
2014 Administrative Support 2 23 41 27 3 0 3 31 26 34
2014 Operational 0 0 28 53 9 9 0 69 0 11
2014 Other 0 9 44 19 22 0 5 43 10 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 4 34 34 22 0 3 58 7 70
2017 Scientific and Professional 5 14 22 30 22 2 5 55 21 151
2017 Administration and Foreign Services 8 11 27 26 17 4 7 49 21 358
2017 Technical 4 25 34 17 12 8 0 32 31 24
2017 Administrative Support 0 20 8 13 32 12 16 62 27 25
2017 Operational 7 0 43 36 7 7 0 46 8 14
2017 Other 6 0 8 27 53 0 6 85 6 31
2014 Executive 2 4 22 48 22 0 2 71 6 82
2014 Scientific and Professional 4 6 26 37 25 1 1 63 11 113
2014 Administration and Foreign Services 5 15 25 30 16 3 5 50 22 330
2014 Technical 5 14 43 10 24 0 4 35 20 21
2014 Administrative Support 3 13 30 33 15 3 3 51 17 34
2014 Operational 0 9 28 37 19 0 7 60 10 11
2014 Other 5 16 9 23 42 5 0 69 22 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 1 14 23 34 26 0 1 61 16 70
2017 Scientific and Professional 5 11 27 32 21 1 3 56 16 151
2017 Administration and Foreign Services 16 15 32 17 11 1 8 32 34 355
2017 Technical 9 29 25 21 16 0 0 37 38 24
2017 Administrative Support 0 20 16 13 20 12 20 49 29 25
2017 Operational 7 21 7 36 7 0 21 55 36 14
2017 Other 2 4 14 38 28 4 10 77 7 31
2014 Executive 7 6 27 42 17 0 0 59 13 82
2014 Scientific and Professional 8 9 28 33 18 2 1 53 18 114
2014 Administration and Foreign Services 11 21 30 19 12 3 4 33 34 330
2014 Technical 14 18 45 9 14 0 0 23 32 22
2014 Administrative Support 9 12 40 27 9 0 3 37 22 34
2014 Operational 0 9 28 9 53 0 0 63 9 11
2014 Other 0 9 26 25 34 5 0 62 10 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 34 39 10 4 0 1 15 45 69
2017 Scientific and Professional 6 25 44 19 6 0 1 25 31 151
2017 Administration and Foreign Services 12 20 37 17 8 0 5 27 34 353
2017 Technical 9 30 22 31 4 0 4 37 40 23
2017 Administrative Support 0 16 16 25 20 4 20 59 21 25
2017 Operational 0 8 31 46 8 0 8 58 8 13
2017 Other 6 2 7 36 46 0 4 85 8 31
2014 Executive 10 16 52 17 5 0 0 22 26 81
2014 Scientific and Professional 7 15 47 23 7 1 1 31 22 114
2014 Administration and Foreign Services 5 23 39 20 8 2 3 30 30 330
2014 Technical 10 19 33 14 19 0 4 35 30 21
2014 Administrative Support 3 6 30 41 21 0 0 61 9 34
2014 Operational 9 0 28 19 44 0 0 63 9 11
2014 Other 0 9 25 33 32 0 0 65 9 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 24 40 17 4 1 4 23 34 70
2017 Scientific and Professional 8 22 29 21 12 2 6 36 32 151
2017 Administration and Foreign Services 13 19 31 18 11 1 7 31 35 358
2017 Technical 8 16 25 34 8 0 8 46 27 24
2017 Administrative Support 8 15 15 17 23 8 15 51 29 26
2017 Operational 7 21 36 21 7 0 7 31 31 14
2017 Other 6 14 7 15 58 0 0 73 20 31
2014 Executive 11 19 40 18 7 0 5 27 32 82
2014 Scientific and Professional 10 14 30 22 21 1 3 45 24 113
2014 Administration and Foreign Services 15 26 24 17 10 3 4 29 44 329
2014 Technical 9 23 32 18 14 0 4 34 33 22
2014 Administrative Support 15 23 19 30 12 0 0 43 38 34
2014 Operational 9 19 19 9 37 0 7 50 30 11
2014 Other 4 9 25 18 33 0 10 58 15 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 11 37 33 10 1 3 45 17 70
2017 Scientific and Professional 9 16 30 25 14 3 3 42 26 151
2017 Administration and Foreign Services 10 23 24 17 13 4 8 34 38 358
2017 Technical 4 4 8 37 38 4 4 82 9 24
2017 Administrative Support 23 11 11 17 12 8 19 38 46 26
2017 Operational 14 21 36 7 14 0 7 23 38 14
2017 Other 6 8 20 22 27 18 0 59 17 31
2014 Executive 0 11 31 42 16 0 0 58 11 82
2014 Scientific and Professional 5 10 29 33 19 2 3 54 15 114
2014 Administration and Foreign Services 7 16 26 27 15 3 7 46 25 329
2014 Technical 5 0 18 36 32 0 9 75 5 22
2014 Administrative Support 3 18 36 26 18 0 0 44 21 34
2014 Operational 0 19 28 9 37 0 7 50 20 11
2014 Other 4 7 18 14 46 9 0 67 13 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 10 43 29 11 0 1 41 16 70
2017 Scientific and Professional 7 15 35 26 11 2 3 39 24 150
2017 Administration and Foreign Services 10 18 29 18 13 4 7 36 31 356
2017 Technical 4 16 13 30 29 0 8 64 22 24
2017 Administrative Support 0 8 12 21 28 12 20 71 11 25
2017 Operational 7 14 21 36 14 7 0 54 23 14
2017 Other 3 0 4 45 38 0 10 92 4 31
2014 Executive 5 13 32 37 11 1 0 49 18 82
2014 Scientific and Professional 6 15 32 28 15 2 3 45 22 114
2014 Administration and Foreign Services 5 19 35 20 13 3 5 36 26 330
2014 Technical 0 28 23 18 23 0 9 45 30 22
2014 Administrative Support 6 8 42 29 11 0 3 41 15 34
2014 Operational 0 0 47 9 37 0 7 50 0 11
2014 Other 0 16 13 15 46 9 0 67 18 21
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 81 14 3 1 0 0 0 96 1 70
2017 Scientific and Professional 74 15 5 3 3 1 0 89 5 151
2017 Administration and Foreign Services 75 17 2 3 1 0 1 93 5 357
2017 Technical 70 13 13 4 0 0 0 83 4 24
2017 Administrative Support 65 11 9 4 0 0 11 86 4 26
2017 Operational 57 21 14 0 0 0 7 85 0 14
2017 Other 74 12 4 6 4 0 0 86 10 31
2014 Executive 73 23 0 4 0 0 0 96 4 82
2014 Scientific and Professional 80 12 3 3 2 0 0 92 5 114
2014 Administration and Foreign Services 76 14 4 3 2 0 1 91 5 330
2014 Technical 67 19 9 5 0 0 0 86 5 21
2014 Administrative Support 67 23 0 6 0 0 3 94 6 34
2014 Operational 91 9 0 0 0 0 0 100 0 11
2014 Other 67 29 0 4 0 0 0 96 4 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 33 6 7 3 4 0 84 10 70
2017 Scientific and Professional 27 27 14 5 3 12 12 71 10 151
2017 Administration and Foreign Services 36 30 11 7 6 5 5 73 15 356
2017 Technical 17 33 17 29 0 4 0 52 30 24
2017 Administrative Support 34 28 15 4 4 8 8 73 9 26
2017 Operational 36 43 7 0 0 14 0 92 0 14
2017 Other 40 16 6 4 2 12 21 83 9 31
2014 Executive 49 29 13 4 0 2 2 82 4 82
2014 Scientific and Professional 35 26 11 7 5 8 8 73 14 114
2014 Administration and Foreign Services 31 29 15 7 6 8 4 68 15 330
2014 Technical 27 18 18 18 14 4 0 48 34 22
2014 Administrative Support 35 34 24 0 0 0 6 74 0 34
2014 Operational 65 28 7 0 0 0 0 93 0 11
2014 Other 28 28 12 13 4 5 9 65 21 21

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 31 0 3 0 0 0 97 3 70
2017 Scientific and Professional 52 28 7 6 4 2 0 82 11 151
2017 Administration and Foreign Services 54 27 6 6 6 1 1 82 12 357
2017 Technical 17 50 9 21 4 0 0 67 25 24
2017 Administrative Support 53 15 20 8 0 4 0 71 8 26
2017 Operational 50 36 14 0 0 0 0 86 0 14
2017 Other 72 21 0 2 6 0 0 93 7 31
2014 Executive 64 24 8 2 1 0 0 88 4 82
2014 Scientific and Professional 50 25 7 5 8 3 1 79 14 114
2014 Administration and Foreign Services 46 29 9 8 7 1 0 76 15 331
2014 Technical 32 36 5 14 14 0 0 68 28 22
2014 Administrative Support 50 35 9 3 0 0 3 87 3 34
2014 Operational 65 35 0 0 0 0 0 100 0 11
2014 Other 33 37 11 14 4 0 0 70 18 21

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 37 1 3 1 0 0 94 4 70
2017 Scientific and Professional 54 28 5 7 3 2 0 84 10 151
2017 Administration and Foreign Services 42 34 11 5 4 3 1 79 10 357
2017 Technical 21 33 9 21 16 0 0 54 37 24
2017 Administrative Support 50 15 28 4 0 4 0 67 4 26
2017 Operational 21 43 14 7 0 14 0 75 8 14
2017 Other 55 38 2 4 2 0 0 93 6 31
2014 Executive 65 25 4 5 0 1 0 91 5 82
2014 Scientific and Professional 55 31 4 4 4 0 2 87 9 114
2014 Administration and Foreign Services 41 40 8 8 2 2 1 82 10 331
2014 Technical 18 41 18 18 5 0 0 59 23 22
2014 Administrative Support 44 37 17 2 0 0 0 80 2 34
2014 Operational 19 47 19 9 0 7 0 70 10 11
2014 Other 37 47 7 9 0 0 0 84 9 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 27 3 4 0 3 0 93 4 70
2017 Scientific and Professional 30 25 9 5 4 26 2 75 12 151
2017 Administration and Foreign Services 35 28 13 8 6 9 2 71 15 358
2017 Technical 16 33 17 8 21 5 0 52 30 24
2017 Administrative Support 28 20 25 0 4 24 0 62 5 25
2017 Operational 43 21 21 14 0 0 0 64 14 14
2017 Other 28 22 1 0 3 41 4 91 6 31
2014 Executive 61 25 7 0 4 1 1 89 4 82
2014 Scientific and Professional 39 20 11 6 7 15 2 71 15 114
2014 Administration and Foreign Services 34 33 12 8 5 7 1 73 14 331
2014 Technical 9 41 27 14 5 5 0 53 19 22
2014 Administrative Support 38 32 23 0 3 3 0 73 3 34
2014 Operational 28 28 28 0 9 7 0 60 10 11
2014 Other 37 13 5 20 5 20 0 62 31 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 38 10 16 1 3 1 71 18 70
2017 Scientific and Professional 7 23 13 5 5 37 10 57 19 151
2017 Administration and Foreign Services 15 26 12 12 7 22 4 57 26 358
2017 Technical 16 21 13 25 16 5 4 41 45 24
2017 Administrative Support 12 7 24 11 0 38 8 35 21 26
2017 Operational 14 43 21 21 0 0 0 57 21 14
2017 Other 18 23 2 8 6 43 2 72 25 31
2014 Executive 31 38 10 8 2 7 2 77 12 82
2014 Scientific and Professional 11 13 17 10 9 32 9 40 32 114
2014 Administration and Foreign Services 17 25 19 11 7 16 5 53 23 331
2014 Technical 13 23 13 32 18 0 0 36 50 22
2014 Administrative Support 21 35 14 9 6 6 8 65 18 34
2014 Operational 28 25 28 19 0 0 0 53 19 11
2014 Other 14 34 0 26 0 15 11 65 35 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 29 1 1 0 0 0 97 1 70
2017 Scientific and Professional 66 28 1 3 1 0 0 95 4 150
2017 Administration and Foreign Services 56 31 4 7 1 1 0 87 8 357
2017 Technical 42 25 8 16 4 0 4 70 21 24
2017 Administrative Support 65 20 15 0 0 0 0 85 0 26
2017 Operational 29 57 7 7 0 0 0 86 7 14
2017 Other 84 10 4 0 2 0 0 94 2 30
2014 Executive 77 18 2 1 1 0 0 95 2 82
2014 Scientific and Professional 63 26 3 6 3 0 0 89 9 114
2014 Administration and Foreign Services 49 38 6 6 1 0 0 87 7 330
2014 Technical 23 45 9 14 9 0 0 68 23 22
2014 Administrative Support 36 52 9 3 0 0 0 88 3 34
2014 Operational 65 35 0 0 0 0 0 100 0 11
2014 Other 47 37 11 4 0 0 0 84 4 21
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 37 4 7 4 0 0 84 11 70
2017 Scientific and Professional 45 33 7 10 4 1 0 79 15 151
2017 Administration and Foreign Services 50 31 8 6 4 1 1 82 9 357
2017 Technical 42 25 13 8 12 0 0 67 21 24
2017 Administrative Support 27 39 19 4 4 4 4 71 8 26
2017 Operational 57 21 7 7 7 0 0 79 14 14
2017 Other 60 17 13 8 2 0 0 77 10 31
2014 Executive 42 39 6 7 5 1 0 82 12 82
2014 Scientific and Professional 43 32 8 9 7 1 1 76 17 114
2014 Administration and Foreign Services 43 37 10 7 2 1 0 81 9 331
2014 Technical 46 32 0 18 5 0 0 77 23 22
2014 Administrative Support 38 44 15 3 0 0 0 82 3 34
2014 Operational 65 35 0 0 0 0 0 100 0 11
2014 Other 51 28 12 9 0 0 0 79 9 21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 21 7 4 4 1 1 84 9 70
2017 Scientific and Professional 57 24 7 5 4 3 0 83 9 151
2017 Administration and Foreign Services 56 26 9 4 3 0 1 83 7 358
2017 Technical 38 33 9 8 8 0 4 74 17 24
2017 Administrative Support 53 28 11 0 4 4 0 84 4 26
2017 Operational 43 29 14 7 7 0 0 71 14 14
2017 Other 73 16 6 6 0 0 0 89 6 31
2014 Executive 66 22 2 4 5 1 0 89 9 82
2014 Scientific and Professional 47 31 8 4 5 3 1 81 10 114
2014 Administration and Foreign Services 52 26 11 5 2 3 1 81 7 331
2014 Technical 41 27 14 5 5 9 0 75 10 22
2014 Administrative Support 50 25 15 6 0 0 3 78 6 34
2014 Operational 84 16 0 0 0 0 0 100 0 11
2014 Other 65 24 11 0 0 0 0 89 0 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 20 9 7 4 0 0 80 11 70
2017 Scientific and Professional 48 31 6 10 5 0 0 79 15 151
2017 Administration and Foreign Services 53 29 7 8 3 0 1 82 11 357
2017 Technical 42 25 4 25 4 0 0 67 29 24
2017 Administrative Support 42 28 23 4 0 4 0 73 4 26
2017 Operational 50 14 21 7 7 0 0 64 14 14
2017 Other 59 25 10 4 2 0 0 84 6 31
2014 Executive 54 30 6 7 1 0 1 85 9 82
2014 Scientific and Professional 40 37 7 9 6 1 0 78 15 114
2014 Administration and Foreign Services 46 31 9 10 4 0 1 77 13 331
2014 Technical 32 41 0 23 5 0 0 73 27 22
2014 Administrative Support 46 39 11 3 0 0 0 86 3 34
2014 Operational 75 25 0 0 0 0 0 100 0 11
2014 Other 50 33 4 12 0 0 0 84 12 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 83 15 3 0 0 0 0 97 0 69
2017 Scientific and Professional 83 10 3 1 3 1 1 94 3 151
2017 Administration and Foreign Services 86 10 2 0 1 0 1 97 1 357
2017 Technical 62 17 8 8 4 0 0 79 12 24
2017 Administrative Support 76 20 4 0 0 0 0 96 0 26
2017 Operational 64 29 7 0 0 0 0 93 0 14
2017 Other 90 4 2 4 0 0 0 94 4 31
2014 Executive 78 16 0 5 1 0 0 94 6 81
2014 Scientific and Professional 85 7 4 2 1 1 1 93 3 114
2014 Administration and Foreign Services 82 13 2 1 2 0 0 95 4 330
2014 Technical 73 18 5 0 5 0 0 91 5 22
2014 Administrative Support 89 11 0 0 0 0 0 100 0 34
2014 Operational 91 9 0 0 0 0 0 100 0 11
2014 Other 90 10 0 0 0 0 0 100 0 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 29 11 4 3 4 17 77 9 70
2017 Scientific and Professional 32 21 9 6 9 14 9 69 19 150
2017 Administration and Foreign Services 50 22 9 4 4 3 8 80 9 358
2017 Technical 43 27 9 0 9 4 9 80 10 23
2017 Administrative Support 46 32 11 4 4 0 4 80 8 26
2017 Operational 14 14 21 7 7 0 36 44 22 14
2017 Other 68 8 4 0 3 2 15 91 4 31
2014 Executive 24 21 12 4 5 6 29 69 13 82
2014 Scientific and Professional 39 14 14 8 9 9 7 62 20 114
2014 Administration and Foreign Services 44 19 11 6 6 3 10 73 14 331
2014 Technical 41 14 5 5 18 9 9 66 28 22
2014 Administrative Support 41 23 9 11 3 6 6 73 16 34
2014 Operational 35 28 19 0 0 0 19 77 0 11
2014 Other 37 28 14 7 4 0 9 72 12 21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 19 7 10 1 3 0 81 12 70
2017 Scientific and Professional 58 24 5 6 3 3 1 85 10 151
2017 Administration and Foreign Services 65 22 5 4 3 1 1 88 7 357
2017 Technical 56 27 9 0 9 0 0 83 9 23
2017 Administrative Support 65 28 4 0 0 0 4 96 0 26
2017 Operational 57 29 14 0 0 0 0 86 0 14
2017 Other 71 12 9 7 0 0 0 84 7 31

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 22 7 9 1 0 0 83 10 70
2017 Scientific and Professional 60 23 6 5 2 3 0 86 8 151
2017 Administration and Foreign Services 63 23 6 3 3 1 1 88 7 358
2017 Technical 52 22 18 0 9 0 0 74 9 23
2017 Administrative Support 57 31 4 0 0 4 4 96 0 26
2017 Operational 50 36 14 0 0 0 0 86 0 14
2017 Other 71 21 6 0 2 0 0 93 2 31

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 27 4 7 4 0 0 85 11 70
2017 Scientific and Professional 53 24 12 6 4 0 0 77 11 151
2017 Administration and Foreign Services 60 24 7 5 4 0 0 84 9 357
2017 Technical 56 18 9 4 9 0 4 78 13 23
2017 Administrative Support 61 24 11 4 0 0 0 85 4 26
2017 Operational 62 8 15 15 0 0 0 69 15 13
2017 Other 71 23 4 0 2 0 0 94 2 31
2014 Executive 58 29 5 4 4 0 1 88 7 82
2014 Scientific and Professional 50 28 8 7 4 3 0 81 11 114
2014 Administration and Foreign Services 53 28 10 6 3 0 0 81 9 329
2014 Technical 59 18 5 13 5 0 0 77 18 22
2014 Administrative Support 55 32 6 6 0 0 0 88 6 34
2014 Operational 81 19 0 0 0 0 0 100 0 11
2014 Other 41 33 4 21 0 0 0 75 21 21
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 39 12 2 2 5 3 83 3 66
2017 Scientific and Professional 42 49 8 0 0 0 0 92 0 12
2017 Administration and Foreign Services 46 25 8 5 4 4 8 81 9 84
2014 Executive 48 34 4 6 1 3 4 88 8 70
2014 Administration and Foreign Services 39 30 9 9 1 4 7 78 12 75

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 34 4 7 1 0 0 88 8 70
2017 Scientific and Professional 45 42 3 1 2 7 0 93 4 151
2017 Administration and Foreign Services 39 34 8 6 4 10 0 80 11 356
2017 Technical 38 34 8 4 8 4 4 78 13 24
2017 Administrative Support 46 20 19 7 0 8 0 71 8 26
2017 Operational 29 50 14 0 0 7 0 85 0 14
2017 Other 70 14 6 0 2 8 0 92 2 31
2014 Executive 57 33 4 4 2 1 0 90 6 82
2014 Scientific and Professional 52 27 8 6 1 6 0 84 7 114
2014 Administration and Foreign Services 37 36 12 5 4 6 0 77 10 330
2014 Technical 23 45 14 9 5 5 0 71 14 22
2014 Administrative Support 27 47 11 0 3 8 3 84 3 34
2014 Operational 47 44 0 9 0 0 0 91 9 11
2014 Other 52 32 0 9 0 7 0 90 10 21

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 26 7 6 1 0 0 86 7 70
2017 Scientific and Professional 44 42 7 4 3 0 0 86 7 151
2017 Administration and Foreign Services 37 37 9 7 4 4 0 78 12 357
2017 Technical 42 29 13 4 8 0 4 74 13 24
2017 Administrative Support 53 8 32 7 0 0 0 61 7 26
2017 Operational 23 54 23 0 0 0 0 77 0 13
2017 Other 70 14 6 0 6 4 0 88 6 31
2014 Executive 70 23 5 1 1 0 0 93 2 82
2014 Scientific and Professional 55 30 6 5 3 2 0 86 8 113
2014 Administration and Foreign Services 38 35 15 5 5 2 0 75 11 331
2014 Technical 18 46 23 9 5 0 0 64 14 22
2014 Administrative Support 29 39 17 6 0 8 0 74 7 34
2014 Operational 37 53 0 9 0 0 0 91 9 11
2014 Other 60 19 14 7 0 0 0 79 7 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 33 11 6 1 0 0 82 7 70
2017 Scientific and Professional 35 45 8 8 3 1 0 81 11 151
2017 Administration and Foreign Services 29 38 15 9 4 5 0 71 14 355
2017 Technical 29 33 17 8 8 0 4 65 17 24
2017 Administrative Support 34 27 20 11 0 8 0 66 12 26
2017 Operational 21 64 7 0 0 7 0 92 0 14
2017 Other 49 35 6 0 6 0 4 88 6 31
2014 Executive 54 31 11 2 1 0 0 85 4 82
2014 Scientific and Professional 41 40 8 8 1 3 0 83 9 114
2014 Administration and Foreign Services 30 35 16 10 4 5 0 68 15 330
2014 Technical 13 36 32 14 5 0 0 50 18 22
2014 Administrative Support 18 48 14 12 0 8 0 71 13 34
2014 Operational 28 63 9 0 0 0 0 91 0 11
2014 Other 51 33 4 12 0 0 0 84 12 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 27 10 11 4 1 0 74 16 70
2017 Scientific and Professional 28 35 11 13 7 5 0 67 21 151
2017 Administration and Foreign Services 30 34 11 11 9 6 0 68 21 358
2017 Technical 33 25 9 16 8 4 4 64 27 24
2017 Administrative Support 31 8 36 11 0 11 4 45 13 26
2017 Operational 14 57 7 0 7 14 0 83 8 14
2017 Other 54 21 6 4 10 6 0 79 15 31
2014 Executive 47 34 10 2 5 2 0 83 7 82
2014 Scientific and Professional 27 31 16 12 9 5 0 61 23 114
2014 Administration and Foreign Services 29 29 19 12 8 4 0 60 20 331
2014 Technical 9 31 18 28 9 0 4 42 38 22
2014 Administrative Support 30 31 24 6 6 2 0 63 12 34
2014 Operational 37 47 0 0 16 0 0 84 16 11
2014 Other 41 38 20 0 0 0 0 80 0 21

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 43 7 9 4 0 0 80 12 70
2017 Scientific and Professional 25 44 10 14 5 2 0 70 20 150
2017 Administration and Foreign Services 26 36 14 14 6 3 0 64 22 357
2017 Technical 21 25 13 25 12 0 4 48 39 24
2017 Administrative Support 31 19 28 15 4 4 0 52 19 26
2017 Operational 14 50 14 7 0 14 0 75 8 14
2017 Other 49 38 3 0 6 4 0 91 6 31
2014 Executive 34 48 8 7 1 1 0 83 9 82
2014 Scientific and Professional 22 44 11 19 3 1 0 67 22 114
2014 Administration and Foreign Services 24 37 16 15 6 3 0 63 21 330
2014 Technical 18 37 18 18 9 0 0 55 28 22
2014 Administrative Support 18 42 24 6 6 3 0 62 13 33
2014 Operational 28 47 16 0 9 0 0 75 9 11
2014 Other 50 30 16 5 0 0 0 79 5 21
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 39 6 8 1 0 0 85 10 70
2017 Scientific and Professional 37 42 11 6 3 1 0 80 9 151
2017 Administration and Foreign Services 33 44 13 5 2 3 0 80 7 357
2017 Technical 21 37 21 12 8 0 0 58 21 24
2017 Administrative Support 34 30 31 4 0 0 0 65 4 26
2017 Operational 21 57 14 0 0 7 0 85 0 14
2017 Other 58 30 2 10 0 0 0 89 10 31
2014 Executive 44 40 8 7 0 0 0 84 7 82
2014 Scientific and Professional 38 35 16 5 2 3 0 76 7 114
2014 Administration and Foreign Services 37 42 13 5 1 2 0 81 6 330
2014 Technical 27 41 18 4 5 5 0 72 9 22
2014 Administrative Support 33 44 14 6 0 3 0 79 6 34
2014 Operational 56 19 9 7 9 0 0 75 16 11
2014 Other 50 41 9 0 0 0 0 91 0 21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 22 1 0 0 0 0 99 0 70
2017 Scientific and Professional 62 32 5 0 1 1 0 94 1 151
2017 Administration and Foreign Services 47 38 9 1 1 3 0 88 2 357
2017 Technical 33 29 21 8 0 0 8 68 9 24
2017 Administrative Support 38 23 24 0 4 11 0 69 4 26
2017 Operational 21 50 21 0 0 7 0 77 0 14
2017 Other 76 16 2 0 0 2 4 98 0 31
2014 Executive 66 30 0 1 1 0 1 98 2 82
2014 Scientific and Professional 68 25 4 1 0 3 0 95 1 114
2014 Administration and Foreign Services 45 35 8 5 1 5 1 86 6 331
2014 Technical 37 45 9 0 0 0 9 90 0 22
2014 Administrative Support 41 33 13 6 0 6 0 79 6 34
2014 Operational 65 35 0 0 0 0 0 100 0 11
2014 Other 41 23 24 0 0 12 0 73 0 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 27 4 1 3 0 0 91 4 70
2017 Scientific and Professional 39 33 11 7 3 7 1 77 11 150
2017 Administration and Foreign Services 40 33 10 8 3 5 1 78 11 358
2017 Technical 25 29 8 17 8 4 9 62 29 24
2017 Administrative Support 31 32 23 8 0 8 0 67 8 26
2017 Operational 36 36 14 7 0 7 0 77 8 14
2017 Other 43 37 8 4 2 6 0 85 6 31
2014 Executive 65 29 2 1 2 0 0 94 4 82
2014 Scientific and Professional 49 32 8 6 2 3 1 84 8 114
2014 Administration and Foreign Services 39 34 7 10 4 2 3 78 15 331
2014 Technical 18 41 23 9 0 4 4 65 10 22
2014 Administrative Support 26 57 14 3 0 0 0 83 3 34
2014 Operational 81 19 0 0 0 0 0 100 0 11
2014 Other 51 24 9 16 0 0 0 75 16 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 41 9 3 1 1 0 87 4 70
2017 Scientific and Professional 26 27 20 13 7 7 1 57 21 151
2017 Administration and Foreign Services 25 33 19 10 3 9 1 64 15 357
2017 Technical 8 34 25 13 16 0 4 44 30 24
2017 Administrative Support 15 9 42 11 4 11 8 30 19 26
2017 Operational 23 15 23 15 8 8 8 45 27 13
2017 Other 23 25 25 11 4 8 4 54 18 31
2014 Executive 51 34 8 2 4 1 0 85 6 82
2014 Scientific and Professional 39 25 16 7 6 7 0 69 14 114
2014 Administration and Foreign Services 22 35 19 10 5 7 2 63 17 330
2014 Technical 18 28 45 0 5 5 0 48 5 22
2014 Administrative Support 11 27 41 8 0 9 3 44 10 34
2014 Operational 37 47 16 0 0 0 0 84 0 11
2014 Other 18 23 30 9 9 10 0 46 20 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 19 11 10 9 4 16 63 23 70
2017 Scientific and Professional 11 14 24 13 10 25 3 36 31 151
2017 Administration and Foreign Services 20 20 19 10 12 16 3 50 27 357
2017 Technical 25 21 17 12 16 0 8 50 31 24
2017 Administrative Support 23 15 39 7 0 11 4 45 9 26
2017 Operational 7 36 36 0 0 21 0 55 0 14
2017 Other 29 20 0 4 6 18 24 83 17 31
2014 Executive 22 25 11 6 6 9 20 67 17 82
2014 Scientific and Professional 11 20 16 17 17 18 2 39 42 114
2014 Administration and Foreign Services 13 18 20 16 12 14 7 39 36 331
2014 Technical 23 18 23 5 18 9 4 48 26 22
2014 Administrative Support 27 26 26 9 0 11 0 60 10 34
2014 Operational 37 28 16 9 0 9 0 72 10 11
2014 Other 13 14 19 25 9 14 5 34 42 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 18 4 7 0 0 0 88 7 69
2017 Scientific and Professional 62 22 7 3 4 1 1 85 7 151
2017 Administration and Foreign Services 71 15 6 4 1 2 1 89 5 356
2017 Technical 54 17 9 8 4 0 8 77 13 24
2017 Administrative Support 49 19 9 4 0 8 11 84 5 26
2017 Operational 43 7 14 7 0 14 14 70 10 14
2017 Other 65 12 0 8 6 4 4 85 15 31
2014 Executive 57 32 1 6 2 0 1 90 9 82
2014 Scientific and Professional 68 21 4 6 1 0 0 89 7 114
2014 Administration and Foreign Services 61 23 6 3 4 0 2 86 7 331
2014 Technical 55 41 4 0 0 0 0 96 0 22
2014 Administrative Support 63 22 6 0 3 0 6 90 3 34
2014 Operational 75 19 0 0 0 0 7 100 0 11
2014 Other 53 42 0 4 0 0 0 96 4 21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 16 6 0 0 0 0 94 0 70
2017 Scientific and Professional 65 16 7 1 0 7 3 90 1 151
2017 Administration and Foreign Services 71 17 5 1 0 3 3 94 1 356
2017 Technical 50 21 17 4 0 4 4 77 4 24
2017 Administrative Support 55 20 9 0 4 8 4 85 4 25
2017 Operational 21 50 7 0 0 14 7 91 0 14
2017 Other 63 11 3 0 0 14 8 96 0 31
2014 Executive 70 19 5 0 0 5 1 95 0 82
2014 Scientific and Professional 72 11 6 2 0 6 3 91 2 114
2014 Administration and Foreign Services 66 22 5 1 1 1 4 93 2 331
2014 Technical 64 9 18 0 5 5 0 77 5 22
2014 Administrative Support 57 29 5 3 0 3 3 91 3 34
2014 Operational 81 19 0 0 0 0 0 100 0 11
2014 Other 80 10 0 0 0 9 0 100 0 21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 40 7 7 4 1 0 82 11 70
2017 Scientific and Professional 22 36 13 12 9 8 1 63 23 151
2017 Administration and Foreign Services 31 31 13 13 7 6 0 66 21 358
2017 Technical 29 37 9 16 8 0 0 67 25 24
2017 Administrative Support 31 32 15 4 4 8 8 73 9 26
2017 Operational 21 36 29 0 0 14 0 67 0 14
2017 Other 45 27 4 0 7 12 4 86 9 31
2014 Executive 35 46 7 11 1 0 0 81 12 82
2014 Scientific and Professional 27 39 9 8 11 7 0 71 20 114
2014 Administration and Foreign Services 32 32 12 11 7 4 2 68 20 328
2014 Technical 23 32 4 9 28 0 5 57 38 22
2014 Administrative Support 33 40 11 9 3 3 0 76 13 34
2014 Operational 37 53 9 0 0 0 0 91 0 11
2014 Other 47 23 0 4 9 11 5 83 17 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 24 7 13 6 1 6 73 20 70
2017 Scientific and Professional 19 25 16 21 13 4 3 46 37 151
2017 Administration and Foreign Services 26 24 14 16 14 3 3 53 32 357
2017 Technical 12 29 13 25 8 4 8 47 38 24
2017 Administrative Support 15 23 20 11 8 15 8 49 25 26
2017 Operational 7 50 21 7 0 14 0 67 8 14
2017 Other 40 22 8 4 7 4 15 76 14 31
2014 Executive 23 25 8 23 10 2 8 54 37 82
2014 Scientific and Professional 12 13 17 22 26 7 3 28 53 114
2014 Administration and Foreign Services 17 24 14 18 20 4 4 44 40 331
2014 Technical 13 9 23 23 28 0 5 24 53 22
2014 Administrative Support 24 20 24 6 17 3 6 48 25 34
2014 Operational 37 47 0 0 0 7 9 100 0 11
2014 Other 32 0 26 14 19 0 9 35 36 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 37 10 1 1 0 0 87 3 70
2017 Scientific and Professional 39 32 13 6 3 6 1 76 10 151
2017 Administration and Foreign Services 30 43 13 8 3 4 1 76 11 356
2017 Technical 38 33 13 12 4 0 0 71 16 24
2017 Administrative Support 19 26 32 4 0 15 4 56 5 26
2017 Operational 7 29 36 7 7 14 0 42 17 14
2017 Other 46 34 8 6 2 4 0 84 8 31

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 35 14 0 1 0 0 84 1 70
2017 Scientific and Professional 36 33 14 3 4 10 0 77 8 151
2017 Administration and Foreign Services 43 35 11 3 2 6 0 83 5 356
2017 Technical 29 25 17 8 8 8 4 62 19 24
2017 Administrative Support 46 26 20 0 4 4 0 75 4 26
2017 Operational 14 43 14 7 7 14 0 67 17 14
2017 Other 56 18 10 4 7 4 0 78 12 31
2014 Executive 49 35 7 4 1 4 0 87 5 82
2014 Scientific and Professional 39 30 17 5 2 7 1 75 7 114
2014 Administration and Foreign Services 44 32 13 4 1 6 1 81 6 331
2014 Technical 36 28 18 5 5 9 0 70 10 22
2014 Administrative Support 47 35 17 0 0 0 0 83 0 34
2014 Operational 56 44 0 0 0 0 0 100 0 11
2014 Other 37 38 9 0 0 16 0 89 0 21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 44 5 3 0 0 0 92 3 70
2017 Scientific and Professional 36 39 14 5 3 3 0 78 8 151
2017 Administration and Foreign Services 45 39 9 2 1 3 0 87 4 358
2017 Technical 42 37 13 4 0 4 0 82 4 24
2017 Administrative Support 61 23 9 4 0 4 0 87 4 26
2017 Operational 29 43 7 7 0 14 0 83 8 14
2017 Other 63 35 0 0 2 0 0 98 2 31
2014 Executive 50 39 5 1 2 2 0 91 4 82
2014 Scientific and Professional 40 40 8 5 2 6 0 85 7 114
2014 Administration and Foreign Services 49 32 12 3 1 2 0 83 5 331
2014 Technical 45 23 27 0 5 0 0 68 5 22
2014 Administrative Support 50 44 0 6 0 0 0 94 6 34
2014 Operational 72 19 0 9 0 0 0 91 9 11
2014 Other 46 24 21 0 0 9 0 77 0 21

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 21 4 3 1 0 0 91 4 70
2017 Scientific and Professional 58 34 3 3 2 1 0 93 5 151
2017 Administration and Foreign Services 55 35 4 5 1 1 0 91 6 356
2017 Technical 50 25 17 8 0 0 0 75 8 24
2017 Administrative Support 55 29 12 0 4 0 0 84 4 25
2017 Operational 21 64 7 7 0 0 0 86 7 14
2017 Other 89 10 0 2 0 0 0 98 2 31
2014 Executive 65 25 5 5 0 0 0 90 5 82
2014 Scientific and Professional 63 26 6 3 3 1 0 89 5 114
2014 Administration and Foreign Services 59 28 8 3 1 1 0 89 4 331
2014 Technical 64 27 0 0 9 0 0 91 9 22
2014 Administrative Support 50 32 8 9 0 0 0 83 9 34
2014 Operational 63 28 9 0 0 0 0 91 0 11
2014 Other 55 33 7 5 0 0 0 88 5 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 30 6 3 1 0 0 90 4 70
2017 Scientific and Professional 43 29 16 7 3 1 1 73 10 150
2017 Administration and Foreign Services 47 28 15 8 2 1 0 75 9 357
2017 Technical 37 29 26 4 4 0 0 66 8 24
2017 Administrative Support 49 19 20 7 4 0 0 68 11 26
2017 Operational 14 57 14 0 0 14 0 83 0 14
2017 Other 77 21 0 0 2 0 0 98 2 31
2014 Executive 62 30 7 0 0 0 0 93 0 82
2014 Scientific and Professional 51 30 7 9 2 1 0 82 11 114
2014 Administration and Foreign Services 41 35 15 5 3 1 0 77 8 331
2014 Technical 46 23 14 9 9 0 0 68 18 22
2014 Administrative Support 35 42 14 6 0 0 3 79 6 34
2014 Operational 56 44 0 0 0 0 0 100 0 11
2014 Other 56 23 9 4 0 7 0 86 5 21

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 25 4 6 1 0 0 89 7 70
2017 Scientific and Professional 47 36 9 5 2 0 1 83 7 151
2017 Administration and Foreign Services 50 31 11 6 1 0 0 82 7 356
2017 Technical 33 42 17 4 4 0 0 74 8 24
2017 Administrative Support 44 24 29 0 4 0 0 67 4 25
2017 Operational 15 54 31 0 0 0 0 69 0 13
2017 Other 73 17 4 4 2 0 0 90 6 31
2014 Executive 66 27 5 2 0 0 0 93 2 82
2014 Scientific and Professional 58 24 8 7 3 0 0 82 10 114
2014 Administration and Foreign Services 45 33 14 5 2 0 0 78 8 330
2014 Technical 46 32 9 5 9 0 0 77 14 22
2014 Administrative Support 41 39 14 6 0 0 0 80 6 34
2014 Operational 37 63 0 0 0 0 0 100 0 11
2014 Other 51 29 11 9 0 0 0 80 9 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 50 22 18 4 3 3 0 74 7 70
2017 Scientific and Professional 32 29 13 17 3 5 1 65 22 150
2017 Administration and Foreign Services 45 21 14 9 5 4 1 70 15 358
2017 Technical 33 25 21 8 4 4 4 63 13 24
2017 Administrative Support 40 8 17 24 8 0 4 49 33 25
2017 Operational 21 50 14 7 7 0 0 71 14 14
2017 Other 50 12 20 4 6 0 8 68 11 31
2014 Executive 43 19 20 13 1 2 1 64 15 81
2014 Scientific and Professional 40 18 17 13 6 5 1 62 20 114
2014 Administration and Foreign Services 41 23 18 9 6 3 0 66 15 331
2014 Technical 41 27 18 5 9 0 0 69 14 22
2014 Administrative Support 41 27 22 6 0 3 0 71 6 34
2014 Operational 72 9 19 0 0 0 0 81 0 11
2014 Other 51 9 5 7 14 9 4 70 24 21
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 57 27 15 70
2017 Scientific and Professional 64 12 23 151
2017 Administration and Foreign Services 36 29 35 358
2017 Technical 25 54 21 24
2017 Administrative Support 34 31 35 26
2017 Operational 21 36 43 14
2017 Other 53 23 24 31
2014 Executive 65 18 17 82
2014 Scientific and Professional 51 20 29 114
2014 Administration and Foreign Services 39 28 33 331
2014 Technical 14 51 36 22
2014 Administrative Support 44 31 24 34
2014 Operational 9 56 35 11
2014 Other 49 9 42 21

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 3 15 70 5 3 5 40
2017 Scientific and Professional 6 10 71 7 1 5 97
2017 Administration and Foreign Services 6 31 46 1 9 7 130
2017 Other 11 3 11 0 75 0 16
2014 Executive 13 7 74 2 9999 4 53
2014 Scientific and Professional 2 5 82 8 9999 3 58
2014 Administration and Foreign Services 11 24 49 6 9999 10 125
2014 Administrative Support 34 31 21 0 9999 14 15
2014 Other 9 9 43 9 9999 30 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 13 87 69
2017 Scientific and Professional 11 89 151
2017 Administration and Foreign Services 16 84 358
2014 Executive 10 90 82
2014 Scientific and Professional 10 90 112
2014 Administration and Foreign Services 16 84 329
2014 Technical 28 72 22
2014 Operational 0 100 11
2014 Other 0 100 21

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 40 59
2014 Scientific and Professional 65 11
2014 Administration and Foreign Services 39 52

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 71 17
2017 Administration and Foreign Services 66 59
2014 Scientific and Professional 44 11
2014 Administration and Foreign Services 62 52

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2014 Administration and Foreign Services 9 52

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2014 Scientific and Professional 0 11
2014 Administration and Foreign Services 0 52

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 59
2014 Scientific and Professional 0 11
2014 Administration and Foreign Services 9 52

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 71 17
2017 Administration and Foreign Services 39 59
2014 Administration and Foreign Services 47 53

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 37 17
2017 Administration and Foreign Services 45 59
2014 Administration and Foreign Services 49 53

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 37 17
2017 Administration and Foreign Services 33 59
2014 Administration and Foreign Services 53 53

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 48 17
2017 Administration and Foreign Services 42 59
2014 Administration and Foreign Services 50 53

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 31 59
2014 Administration and Foreign Services 34 53

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 48 17
2017 Administration and Foreign Services 36 59
2014 Scientific and Professional 56 11
2014 Administration and Foreign Services 60 53

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 40 17
2017 Administration and Foreign Services 34 59
2014 Administration and Foreign Services 35 53

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2014 Scientific and Professional 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 59

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 8 59

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 42 59
2014 Administration and Foreign Services 43 53

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 32 59
2014 Administration and Foreign Services 32 53

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 59
2014 Administration and Foreign Services 11 53

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 54 17
2017 Administration and Foreign Services 56 59
2014 Scientific and Professional 48 11
2014 Administration and Foreign Services 59 52

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 26 59
2014 Administration and Foreign Services 28 52

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 13 59
2014 Scientific and Professional 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 27 59
2014 Administration and Foreign Services 19 52

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 8 59
2014 Scientific and Professional 0 11
2014 Administration and Foreign Services 11 52

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 40 17
2017 Administration and Foreign Services 28 59
2014 Administration and Foreign Services 22 52

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 57
2014 Administration and Foreign Services 13 51

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 57
2014 Administration and Foreign Services 10 51

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17
2017 Administration and Foreign Services 9 57
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 0 51

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 57
2014 Administration and Foreign Services 11 51

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 29 17
2017 Administration and Foreign Services 22 57

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 20 57
2014 Administration and Foreign Services 19 51

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 11 57
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 12 51

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 16 57
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 11 51

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 37 17
2017 Administration and Foreign Services 17 57
2014 Administration and Foreign Services 21 51

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 57
2014 Administration and Foreign Services 9 51

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 60 17
2017 Administration and Foreign Services 37 57
2014 Administration and Foreign Services 42 51

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 58 17
2017 Administration and Foreign Services 50 57
2014 Scientific and Professional 49 10
2014 Administration and Foreign Services 48 51

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 57
2014 Scientific and Professional 0 10
2014 Administration and Foreign Services 10 51

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 77 23 17
2017 Administration and Foreign Services 80 20 59

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 17 14 3 0 26 11 72 5 70
2017 Scientific and Professional 12 7 11 1 4 49 16 54 15 151
2017 Administration and Foreign Services 19 17 14 4 4 31 11 61 14 358
2017 Technical 33 30 4 4 4 12 13 84 11 24
2017 Administrative Support 15 11 28 0 0 26 19 49 0 26
2017 Operational 0 62 23 0 0 8 8 73 0 13
2017 Other 23 10 6 0 0 43 18 85 0 31
2014 Executive 29 17 8 0 0 37 8 84 0 82
2014 Scientific and Professional 12 4 16 4 3 49 11 40 19 114
2014 Administration and Foreign Services 15 19 16 5 4 29 12 58 14 331
2014 Technical 18 27 23 9 14 5 5 50 25 22
2014 Administrative Support 18 19 11 3 0 36 12 73 6 34
2014 Operational 37 25 28 0 0 0 9 69 0 11
2014 Other 13 14 9 0 0 40 24 75 0 21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 38 6 1 1 9 1 90 3 69
2017 Scientific and Professional 25 31 10 4 3 26 1 77 9 151
2017 Administration and Foreign Services 31 30 18 4 4 12 1 70 9 357
2017 Technical 33 38 12 4 4 4 5 77 9 24
2017 Administrative Support 32 23 25 0 0 12 8 69 0 25
2017 Operational 14 50 14 7 0 7 7 75 8 14
2017 Other 52 6 7 2 4 25 4 82 8 31
2014 Executive 42 31 10 2 1 13 0 85 4 82
2014 Scientific and Professional 25 24 15 6 3 25 3 68 12 114
2014 Administration and Foreign Services 25 31 15 3 4 17 4 71 10 331
2014 Technical 27 32 18 14 9 0 0 59 23 22
2014 Administrative Support 24 39 15 0 0 18 3 81 0 34
2014 Operational 47 35 9 0 0 0 9 90 0 11
2014 Other 32 23 9 7 0 14 14 78 10 21
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 8 1 1 0 1 72 89 5 70
2017 Scientific and Professional 23 56 7 8 3 2 1 81 12 151
2017 Administration and Foreign Services 23 47 9 6 6 3 6 77 13 357
2017 Technical 21 38 21 12 4 0 4 61 17 24
2017 Administrative Support 11 43 11 11 4 11 8 68 18 26
2017 Operational 0 29 43 7 7 14 0 33 17 14
2017 Other 8 8 16 4 2 22 40 43 16 31
2014 Executive 4 12 1 1 0 0 82 87 7 82
2014 Scientific and Professional 16 54 10 8 3 2 6 76 13 114
2014 Administration and Foreign Services 28 47 11 5 3 1 5 80 8 331
2014 Technical 27 55 9 9 0 0 0 82 9 22
2014 Administrative Support 6 53 26 5 0 3 6 65 6 34
2014 Operational 19 47 28 0 0 0 7 70 0 11
2014 Other 18 10 14 16 4 5 32 45 32 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 9 13 4 3 3 23 46 68 18 70
2017 Scientific and Professional 4 7 10 5 6 55 11 34 34 150
2017 Administration and Foreign Services 8 17 18 4 5 35 14 48 17 355
2017 Technical 13 21 16 4 16 21 8 48 29 24
2017 Administrative Support 8 12 28 4 4 26 19 35 14 26
2017 Operational 14 21 21 14 7 14 7 45 27 14
2017 Other 4 2 4 2 0 38 51 50 15 31
2014 Executive 10 15 4 1 0 20 50 83 4 82
2014 Scientific and Professional 2 8 14 9 8 44 15 24 42 114
2014 Administration and Foreign Services 7 18 23 8 4 26 14 41 20 331
2014 Technical 9 13 31 14 23 0 9 25 41 22
2014 Administrative Support 3 29 30 5 3 18 11 46 12 34
2014 Operational 9 28 28 9 0 19 7 50 13 11
2014 Other 9 9 13 0 0 35 33 58 0 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 7 3 1 0 3 70 84 5 70
2017 Scientific and Professional 27 17 16 11 4 23 1 58 20 151
2017 Administration and Foreign Services 41 29 10 2 1 12 4 84 4 358
2017 Technical 33 30 8 0 8 12 8 79 10 24
2017 Administrative Support 38 17 11 0 0 23 11 83 0 26
2017 Operational 29 36 14 0 0 21 0 82 0 14
2017 Other 26 0 6 0 0 22 46 82 0 31
2014 Executive 12 5 0 1 0 4 78 93 7 82
2014 Scientific and Professional 17 23 15 9 3 25 7 60 19 114
2014 Administration and Foreign Services 39 29 12 3 2 11 5 81 5 331
2014 Technical 41 27 18 0 9 5 0 71 10 22
2014 Administrative Support 32 50 6 0 0 6 6 93 0 34
2014 Operational 65 28 0 0 0 0 7 100 0 11
2014 Other 23 10 16 0 0 14 37 68 0 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 10 1 4 0 1 66 82 13 70
2017 Scientific and Professional 21 19 18 11 6 24 1 53 22 150
2017 Administration and Foreign Services 34 32 11 1 2 15 5 82 4 355
2017 Technical 29 25 12 4 4 17 8 73 11 24
2017 Administrative Support 27 17 11 8 0 26 11 70 12 26
2017 Operational 14 43 21 0 0 21 0 73 0 14
2017 Other 16 8 4 2 4 22 44 71 17 31
2014 Executive 12 6 0 0 0 2 79 100 0 82
2014 Scientific and Professional 17 19 17 10 6 23 7 52 23 114
2014 Administration and Foreign Services 34 26 15 3 2 14 5 74 6 330
2014 Technical 32 31 23 5 5 5 0 66 10 22
2014 Administrative Support 33 47 3 0 0 11 6 96 0 34
2014 Operational 47 28 9 0 0 9 7 89 0 11
2014 Other 23 10 16 0 0 18 33 68 0 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 7 93 354
2014 Scientific and Professional 4 96 114
2014 Administration and Foreign Services 7 93 329
2014 Administrative Support 0 100 34
2014 Operational 0 100 11

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 22 25
2014 Administration and Foreign Services 57 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 85 25
2014 Administration and Foreign Services 76 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 25
2014 Administration and Foreign Services 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 25

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 24 25
2014 Administration and Foreign Services 34 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 31 25
2014 Administration and Foreign Services 24 21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 33 25

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 25

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 20 25
2014 Administration and Foreign Services 27 21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 24 25
2014 Administration and Foreign Services 32 21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 25
2014 Administration and Foreign Services 0 21

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 19 25
2014 Administration and Foreign Services 30 21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 29 25
2014 Administration and Foreign Services 38 21

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 26 25

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 25

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 25

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 42 25
2014 Administration and Foreign Services 49 21

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 25
2014 Administration and Foreign Services 0 20

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 21 25
2014 Administration and Foreign Services 0 20

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 25 25

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 23 25

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 32 25
2014 Administration and Foreign Services 31 20

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 33 25
2014 Administration and Foreign Services 43 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 49 25
2014 Administration and Foreign Services 76 20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 70 30 25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 21 6 4 0 30 10 83 7 70
2017 Scientific and Professional 12 8 10 1 0 56 12 63 4 151
2017 Administration and Foreign Services 18 17 12 1 1 39 11 70 6 358
2017 Technical 25 21 13 0 12 25 4 65 17 24
2017 Administrative Support 8 12 26 0 0 33 21 44 0 24
2017 Operational 21 29 29 0 0 14 7 64 0 14
2017 Other 21 8 2 0 0 46 24 94 0 31
2014 Executive 25 18 6 0 0 44 7 88 0 82
2014 Scientific and Professional 10 4 17 2 1 58 8 41 8 114
2014 Administration and Foreign Services 13 11 20 1 3 37 14 50 9 331
2014 Technical 27 18 27 5 5 5 14 55 11 22
2014 Administrative Support 24 18 14 0 0 28 15 75 0 34
2014 Operational 56 35 0 0 0 9 0 100 0 11
2014 Other 18 5 9 0 4 35 29 63 12 21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 37 9 1 0 7 3 89 2 70
2017 Scientific and Professional 29 27 15 3 0 24 3 76 4 151
2017 Administration and Foreign Services 31 33 13 2 2 17 2 79 5 353
2017 Technical 29 29 13 8 4 13 4 70 15 24
2017 Administrative Support 28 21 20 4 0 24 4 67 5 25
2017 Operational 31 31 23 0 0 15 0 73 0 13
2017 Other 56 6 3 4 2 21 8 87 8 31
2014 Executive 49 24 10 0 1 14 1 87 1 82
2014 Scientific and Professional 31 22 15 3 1 26 3 74 5 114
2014 Administration and Foreign Services 28 26 19 1 2 20 4 71 4 331
2014 Technical 32 36 18 0 5 5 5 75 5 22
2014 Administrative Support 37 28 9 0 0 14 12 88 0 34
2014 Operational 56 35 9 0 0 0 0 91 0 11
2014 Other 32 18 14 0 0 16 20 78 0 21
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 32 19 9 1 0 0 71 10 69
2017 Scientific and Professional 32 36 17 5 9 1 0 68 15 151
2017 Administration and Foreign Services 23 28 21 13 10 1 5 54 24 357
2017 Technical 29 21 21 8 21 0 0 50 29 24
2017 Administrative Support 38 20 15 8 8 0 11 66 17 26
2017 Operational 14 14 36 7 29 0 0 29 36 14
2017 Other 13 29 26 14 15 0 2 43 30 31

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 24 33 26 12 0 0 29 38 70
2017 Scientific and Professional 9 27 33 21 10 0 0 36 31 151
2017 Administration and Foreign Services 15 26 30 16 12 1 1 41 28 358
2017 Technical 25 34 21 8 12 0 0 59 21 24
2017 Administrative Support 32 19 19 15 4 0 11 57 21 26
2017 Operational 21 36 29 0 14 0 0 57 14 14
2017 Other 34 21 31 7 6 0 0 56 13 31

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 3 29 41 17 10 0 0 32 27 70
2017 Scientific and Professional 11 29 29 21 9 0 0 40 30 151
2017 Administration and Foreign Services 21 26 28 13 11 1 2 48 24 356
2017 Technical 31 17 26 13 9 0 4 50 22 23
2017 Administrative Support 35 23 19 8 4 0 11 66 13 26
2017 Operational 29 29 21 14 7 0 0 57 21 14
2017 Other 48 37 6 5 4 0 0 85 9 31

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 30 33 23 10 0 0 34 33 70
2017 Scientific and Professional 24 22 26 16 11 0 1 47 27 151
2017 Administration and Foreign Services 20 23 21 21 11 1 2 45 33 358
2017 Technical 30 21 21 21 8 0 0 50 29 24
2017 Administrative Support 25 28 16 8 12 0 12 60 22 25
2017 Operational 8 23 38 8 23 0 0 31 31 13
2017 Other 48 19 20 4 9 0 0 67 13 31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 23 31 22 10 0 3 35 32 70
2017 Scientific and Professional 15 37 23 14 11 0 0 52 25 151
2017 Administration and Foreign Services 34 23 20 8 7 1 7 62 16 358
2017 Technical 50 25 9 8 8 0 0 75 16 24
2017 Administrative Support 49 24 8 4 0 4 11 87 4 26
2017 Operational 15 31 15 8 23 0 8 50 33 13
2017 Other 62 20 7 3 4 0 4 84 8 31

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 22 37 28 7 0 0 27 36 70
2017 Scientific and Professional 15 31 26 17 11 0 0 46 28 151
2017 Administration and Foreign Services 27 27 26 11 8 1 1 54 19 357
2017 Technical 21 46 16 4 12 0 0 67 16 24
2017 Administrative Support 47 23 27 0 4 0 0 70 4 26
2017 Operational 21 14 21 29 7 7 0 38 38 14
2017 Other 43 25 14 13 4 0 0 69 17 31

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 40 26 22 7 6 0 0 66 13 70
2017 Scientific and Professional 33 35 20 10 3 0 0 68 13 151
2017 Administration and Foreign Services 34 33 18 7 6 1 1 69 13 357
2017 Technical 35 26 22 17 0 0 0 60 17 23
2017 Administrative Support 46 23 15 0 0 0 17 82 0 26
2017 Operational 36 29 21 7 0 0 7 69 8 14
2017 Other 47 50 2 2 0 0 0 97 2 31

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 40 23 17 6 0 0 54 23 70
2017 Scientific and Professional 22 42 20 12 5 0 0 63 17 151
2017 Administration and Foreign Services 23 33 24 13 6 0 1 56 20 357
2017 Technical 25 41 13 17 0 0 4 69 18 24
2017 Administrative Support 27 27 15 8 4 4 17 67 14 26
2017 Operational 15 38 38 0 8 0 0 54 8 13
2017 Other 65 17 7 6 4 0 0 83 10 31

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 39 22 6 3 0 0 69 9 70
2017 Scientific and Professional 25 41 19 12 4 0 0 66 16 151
2017 Administration and Foreign Services 36 30 20 8 5 1 2 67 13 357
2017 Technical 37 29 13 13 4 0 4 69 18 24
2017 Administrative Support 39 23 15 4 4 4 11 73 9 26
2017 Operational 21 43 21 7 7 0 0 64 14 14
2017 Other 54 34 6 0 6 0 0 88 6 31

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 31 22 7 5 0 0 66 12 70
2017 Scientific and Professional 37 33 21 6 1 1 1 71 7 150
2017 Administration and Foreign Services 37 35 17 5 4 1 2 73 10 356
2017 Technical 54 37 8 0 0 0 0 92 0 24
2017 Administrative Support 42 32 11 0 4 0 11 83 4 26
2017 Operational 29 29 29 14 0 0 0 57 14 14
2017 Other 51 34 12 3 0 0 0 84 3 31

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 24 17 3 0 0 0 80 3 70
2017 Scientific and Professional 42 23 18 10 6 0 0 65 16 151
2017 Administration and Foreign Services 58 22 11 3 2 1 4 83 6 353
2017 Technical 58 29 8 4 0 0 0 88 4 24
2017 Administrative Support 58 19 11 4 0 0 7 84 4 26
2017 Operational 43 29 21 0 0 0 7 77 0 14
2017 Other 72 16 5 0 4 0 4 91 4 31

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 87 10 1 1 0 0 0 97 1 70
2017 Scientific and Professional 86 6 2 3 1 1 1 93 5 151
2017 Administration and Foreign Services 74 10 4 3 2 2 6 90 6 356
2017 Technical 79 13 0 4 4 0 0 92 8 24
2017 Administrative Support 70 4 8 0 0 0 19 91 0 26
2017 Operational 57 7 14 7 0 0 14 75 8 14
2017 Other 84 4 6 2 0 0 4 92 2 31

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 74 20 4 1 0 0 0 94 1 70
2017 Scientific and Professional 72 21 5 1 0 0 1 94 1 151
2017 Administration and Foreign Services 62 23 8 3 1 1 3 88 4 357
2017 Technical 59 21 12 8 0 0 0 79 8 24
2017 Administrative Support 38 27 11 0 0 0 24 85 0 26
2017 Operational 29 36 14 7 0 0 14 75 8 14
2017 Other 80 10 7 2 2 0 0 90 3 31

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 16 7 1 3 0 0 89 4 70
2017 Scientific and Professional 70 16 8 5 1 0 1 86 6 151
2017 Administration and Foreign Services 66 15 7 6 4 1 2 83 10 357
2017 Technical 71 16 4 0 8 0 0 88 8 24
2017 Administrative Support 62 8 11 0 0 0 19 86 0 26
2017 Operational 57 14 14 0 0 0 14 83 0 14
2017 Other 84 8 0 6 2 0 0 93 7 31

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 30 7 3 0 0 0 90 3 70
2017 Scientific and Professional 56 4 1 1 1 0 39 97 2 151
2017 Administration and Foreign Services 56 10 4 1 1 1 27 91 3 358
2017 Technical 79 4 8 0 0 0 8 91 0 24
2017 Administrative Support 43 4 11 0 0 0 42 81 0 26
2017 Operational 43 21 14 0 0 0 21 82 0 14
2017 Other 77 7 2 2 0 0 12 96 2 31

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 17 9 4 0 0 0 87 4 70
2017 Scientific and Professional 71 13 10 3 0 0 3 87 3 151
2017 Administration and Foreign Services 70 16 4 1 1 1 7 93 2 355
2017 Technical 91 0 4 0 0 0 4 96 0 23
2017 Administrative Support 66 7 4 0 0 0 23 95 0 26
2017 Operational 43 21 21 0 0 0 14 75 0 14
2017 Other 77 13 4 2 0 0 4 94 2 31

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 88 10 1 1 0 0 0 98 1 70
2017 Scientific and Professional 87 7 1 3 1 0 2 95 4 151
2017 Administration and Foreign Services 71 11 7 3 2 1 6 88 5 358
2017 Technical 83 4 4 0 4 0 4 91 4 24
2017 Administrative Support 38 24 11 7 0 4 15 77 9 26
2017 Operational 36 14 29 0 7 0 14 58 8 14
2017 Other 51 16 16 9 4 4 0 69 14 31

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 74 19 6 1 0 0 0 93 1 69
2017 Scientific and Professional 62 28 5 2 1 0 2 92 3 150
2017 Administration and Foreign Services 55 24 12 3 1 1 3 83 5 357
2017 Technical 59 29 8 0 0 0 4 91 0 24
2017 Administrative Support 43 34 7 4 4 0 7 84 8 26
2017 Operational 43 14 21 7 0 0 14 67 8 14
2017 Other 57 23 6 14 0 0 0 80 14 31

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 1 22 50 20 6 0 0 23 26 69
2017 Scientific and Professional 6 34 38 15 7 0 0 40 22 151
2017 Administration and Foreign Services 12 31 35 15 7 0 1 43 22 357
2017 Technical 8 34 33 21 4 0 0 42 25 24
2017 Administrative Support 27 24 30 11 4 0 4 53 16 26
2017 Operational 14 36 36 7 0 0 7 54 8 14
2017 Other 31 39 23 6 2 0 0 70 7 31

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 34 43 16 3 0 0 19 38 70
2017 Scientific and Professional 7 26 39 23 5 0 0 28 33 151
2017 Administration and Foreign Services 6 20 42 22 8 0 1 30 27 357
2017 Technical 0 16 46 25 12 0 0 37 16 24
2017 Administrative Support 0 24 20 31 25 0 0 57 24 25
2017 Operational 7 14 50 14 7 0 7 23 23 14
2017 Other 0 21 25 28 27 0 0 55 21 31

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 41 9 4 1 0 0 86 6 70
2017 Scientific and Professional 26 51 8 8 5 3 0 79 13 151
2017 Administration and Foreign Services 34 42 12 4 5 3 0 78 9 356
2017 Technical 29 33 17 13 0 8 0 68 14 24
2017 Administrative Support 23 30 32 4 0 8 4 60 4 26
2017 Operational 14 57 14 0 7 0 7 77 8 14
2017 Other 29 49 16 6 0 0 0 78 6 31

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 19 56 12 9 6 0 0 74 14 70
2017 Scientific and Professional 19 40 17 17 6 1 0 60 23 151
2017 Administration and Foreign Services 25 37 15 14 6 3 0 64 21 357
2017 Technical 25 33 21 12 9 0 0 58 21 24
2017 Administrative Support 32 31 16 12 0 0 9 70 13 25
2017 Operational 7 50 21 14 0 0 7 62 15 14
2017 Other 47 28 22 2 2 0 0 74 3 31
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 13 87 69
2017 Scientific and Professional 12 88 151
2017 Administration and Foreign Services 14 86 357
2017 Technical 21 79 24
2014 Scientific and Professional 11 89 114
2014 Administration and Foreign Services 13 87 329

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 82 18 18
2017 Administration and Foreign Services 90 10 49
2014 Scientific and Professional 85 15 13
2014 Administration and Foreign Services 80 20 43

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 67 20 7 7 0 0 0 87 7 15
2017 Administration and Foreign Services 55 33 4 5 2 0 0 88 7 43
2014 Scientific and Professional 100 0 0 0 0 0 0 100 0 11
2014 Administration and Foreign Services 63 28 0 8 0 0 0 92 8 34
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 27 21 4 1 8 0 41 59 70
2017 Scientific and Professional 32 22 20 12 7 6 1 35 65 151
2017 Administration and Foreign Services 33 25 19 9 9 3 2 35 65 358
2017 Technical 13 16 54 12 4 0 0 13 87 24
2017 Administrative Support 41 16 16 16 8 4 0 42 58 25
2017 Operational 14 14 43 0 14 7 7 17 83 14
2017 Other 39 21 14 0 22 4 0 40 60 31

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 13 38
2017 Scientific and Professional 22 90
2017 Administration and Foreign Services 22 221
2017 Technical 28 21
2017 Administrative Support 21 14
2017 Operational 30 10
2017 Other 54 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 34 38
2017 Scientific and Professional 42 90
2017 Administration and Foreign Services 30 221
2017 Technical 9 21
2017 Administrative Support 36 14
2017 Operational 20 10
2017 Other 72 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 24 38
2017 Scientific and Professional 21 90
2017 Administration and Foreign Services 15 221
2017 Technical 5 21
2017 Administrative Support 28 14
2017 Operational 30 10
2017 Other 32 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 37 38
2017 Scientific and Professional 39 90
2017 Administration and Foreign Services 53 221
2017 Technical 62 21
2017 Administrative Support 64 14
2017 Operational 60 10
2017 Other 10 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 0 38
2017 Scientific and Professional 10 90
2017 Administration and Foreign Services 5 221
2017 Technical 0 21
2017 Administrative Support 14 14
2017 Operational 0 10
2017 Other 0 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 45 38
2017 Scientific and Professional 46 90
2017 Administration and Foreign Services 41 221
2017 Technical 38 21
2017 Administrative Support 28 14
2017 Operational 20 10
2017 Other 14 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 13 57 22 5 0 3 37
2017 Scientific and Professional 6 51 19 8 3 12 88
2017 Administration and Foreign Services 5 55 19 10 3 8 218
2017 Technical 14 53 9 9 9 5 21
2017 Administrative Support 8 50 7 0 7 28 14
2017 Operational 20 40 20 10 0 10 10
2017 Other 0 43 29 10 0 18 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 26 11 26 3 0 5 58 31 38
2017 Scientific and Professional 12 18 21 17 13 3 16 37 37 91
2017 Administration and Foreign Services 21 28 13 13 13 2 10 56 30 222
2017 Technical 5 9 19 38 14 5 9 17 61 21
2017 Administrative Support 29 21 14 28 7 0 0 50 35 14
2017 Operational 10 20 30 30 0 0 10 33 33 10
2017 Other 39 29 7 7 10 0 7 73 19 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 2 3 8 37 29 3 18 6 84 38
2017 Scientific and Professional 3 11 10 23 37 4 11 16 72 91
2017 Administration and Foreign Services 5 13 16 24 34 2 7 19 63 221
2017 Technical 5 5 15 28 38 0 9 10 73 21
2017 Administrative Support 15 21 7 14 35 0 7 39 53 14
2017 Operational 10 0 30 30 20 0 10 11 56 10
2017 Other 0 36 14 14 35 0 0 36 50 15
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