2017 Public Service Employee Survey Results for Privy Council Office by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 32 0 0 0 0 0 100 0 25
2017 CR-05 75 25 0 0 0 0 0 100 0 12
2014 CR 53 32 6 9 0 0 0 85 9 32
2014 CR-05 54 27 0 19 0 0 0 81 19 15
2011 CR 62 34 0 4 0 0 0 96 4 47
2011 CR-05 50 50 0 0 0 0 0 100 0 22
2008 CR 66 24 0 7 2 0 0 90 10 41
2008 CR-04 72 17 0 6 6 0 0 89 11 18
2008 CR-05 62 29 0 10 0 0 0 90 10 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 60 28 4 4 4 0 0 88 8 25
2017 CR-05 58 42 0 0 0 0 0 100 0 12
2014 CR 65 28 0 3 3 0 0 94 6 32
2014 CR-05 73 20 0 7 0 0 0 93 7 15
2011 CR 91 6 2 0 0 0 0 98 0 47
2011 CR-05 91 5 5 0 0 0 0 95 0 22
2008 CR 73 24 0 2 0 0 0 98 2 41
2008 CR-04 78 22 0 0 0 0 0 100 0 18
2008 CR-05 71 24 0 5 0 0 0 95 5 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 24 12 12 0 0 0 76 12 25
2017 CR-05 42 42 8 8 0 0 0 84 8 12
2014 CR 60 27 0 6 3 0 3 90 10 32
2014 CR-05 68 19 0 7 0 0 7 93 7 15
2011 CR 62 28 2 9 0 0 0 89 9 47
2011 CR-05 59 23 5 14 0 0 0 82 14 22
2008 CR 51 24 10 15 0 0 0 76 15 41
2008 CR-04 67 17 6 11 0 0 0 83 11 18
2008 CR-05 38 29 14 19 0 0 0 67 19 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 28 16 4 0 0 0 80 4 25
2017 CR-05 58 25 17 0 0 0 0 83 0 12
2014 CR 47 47 3 3 0 0 0 94 3 32
2014 CR-05 53 41 0 7 0 0 0 93 7 15
2011 CR 57 30 4 9 0 0 0 87 9 46
2011 CR-05 43 48 5 5 0 0 0 90 5 21

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 44 4 4 8 0 0 84 12 25
2017 CR-05 50 34 8 8 0 0 0 83 8 12
2014 CR 51 40 6 2 0 0 0 91 2 32
2014 CR-05 41 46 14 0 0 0 0 86 0 15
2011 CR 36 51 6 2 4 0 0 87 6 47
2011 CR-05 32 68 0 0 0 0 0 100 0 22
2008 CR 38 45 10 3 5 0 0 83 8 40
2008 CR-04 56 28 6 6 6 0 0 83 11 18
2008 CR-05 20 60 15 0 5 0 0 80 5 20

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 36 8 8 0 0 4 83 8 25
2017 CR-05 42 33 8 17 0 0 0 75 17 12
2014 CR 36 32 20 6 7 0 0 68 12 31
2014 CR-05 44 20 29 7 0 0 0 64 7 14
2011 CR 40 21 28 0 11 0 0 62 11 47
2011 CR-05 55 32 14 0 0 0 0 86 0 22
2008 CR 29 54 10 2 5 0 0 83 7 41
2008 CR-04 28 56 6 6 6 0 0 83 11 18
2008 CR-05 33 52 10 0 5 0 0 86 5 21

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 32 8 4 0 0 4 88 4 25
2017 CR-05 58 34 0 8 0 0 0 92 8 12
2014 CR 44 35 10 6 6 0 0 78 12 32
2014 CR-05 46 27 20 7 0 0 0 73 7 15
2011 CR 30 30 21 11 9 0 0 60 19 47
2011 CR-05 36 36 23 5 0 0 0 73 5 22
2008 CR 25 55 10 10 0 0 0 80 10 40
2008 CR-04 22 61 11 6 0 0 0 83 6 18
2008 CR-05 30 45 10 15 0 0 0 75 15 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 32 12 0 0 0 0 88 0 25
2017 CR-05 58 25 17 0 0 0 0 83 0 12
2014 CR 49 44 6 0 0 0 0 94 0 32
2014 CR-05 46 41 14 0 0 0 0 86 0 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 24 16 4 0 4 4 78 4 25
2017 CR-05 42 34 17 0 0 0 8 82 0 12
2014 CR 43 29 25 3 0 0 0 72 3 32
2014 CR-05 39 34 27 0 0 0 0 73 0 15
2011 CR 62 19 9 4 0 2 4 86 5 47
2011 CR-05 68 23 5 0 0 0 5 95 0 22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 24 12 0 0 16 8 84 0 25
2017 CR-05 50 33 8 0 0 0 8 91 0 12
2014 CR 62 12 13 3 3 3 3 80 7 32
2014 CR-05 73 0 20 0 7 0 0 73 7 15
2011 CR 43 28 13 2 0 0 15 83 3 47
2011 CR-05 50 23 14 5 0 0 9 80 5 22
2008 CR 33 23 8 3 3 3 30 81 7 40
2008 CR-04 28 17 17 0 0 0 39 73 0 18
2008 CR-05 35 30 0 5 5 5 20 87 13 20

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 24 12 8 0 0 0 80 8 25
2017 CR-05 67 8 17 8 0 0 0 75 8 12
2014 CR 29 49 10 10 3 0 0 78 13 32
2014 CR-05 34 39 14 14 0 0 0 73 14 15
2011 CR 36 38 16 9 2 0 0 73 11 45
2011 CR-05 38 43 19 0 0 0 0 81 0 21
2008 CR 41 46 10 0 2 0 0 88 2 41
2008 CR-04 50 33 17 0 0 0 0 83 0 18
2008 CR-05 38 52 5 0 5 0 0 90 5 21

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 24 16 12 8 0 0 64 20 25
2017 CR-05 58 0 25 17 0 0 0 58 17 12
2014 CR 28 37 22 6 6 0 0 65 13 32
2014 CR-05 32 27 27 7 7 0 0 59 14 15
2011 CR 36 43 11 6 4 0 0 79 11 47
2011 CR-05 32 55 14 0 0 0 0 86 0 22

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 40 16 0 4 0 0 80 4 25
2017 CR-05 50 42 8 0 0 0 0 92 0 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 40 8 0 0 0 0 92 0 25
2017 CR-05 58 33 8 0 0 0 0 92 0 12
2014 CR 40 54 3 3 0 0 0 94 3 32
2014 CR-05 46 41 7 7 0 0 0 86 7 15
2011 CR 48 39 9 0 2 0 2 89 2 46
2011 CR-05 48 48 5 0 0 0 0 95 0 21
2008 CR 59 32 5 2 0 2 0 93 3 41
2008 CR-04 67 17 11 0 0 6 0 88 0 18
2008 CR-05 52 43 0 5 0 0 0 95 5 21

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 28 8 16 4 4 0 71 21 25
2017 CR-05 58 16 8 8 0 8 0 82 9 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 71 21 4 4 0 0 0 92 4 24
2017 CR-05 73 27 0 0 0 0 0 100 0 11
2014 CR 60 34 3 3 0 0 0 94 3 32
2014 CR-05 73 14 7 7 0 0 0 86 7 15
2011 CR 57 23 19 0 0 0 0 81 0 47
2011 CR-05 68 23 9 0 0 0 0 91 0 22

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 26 13 26 0 0 0 61 26 23
2017 CR-05 50 30 0 20 0 0 0 80 20 10
2014 CR 37 32 25 3 3 0 0 68 6 32
2014 CR-05 26 20 47 0 7 0 0 46 7 15
2011 CR 47 32 11 0 9 0 2 80 9 47
2011 CR-05 41 41 18 0 0 0 0 82 0 22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 46 29 17 8 0 0 0 75 8 24
2017 CR-05 55 27 9 9 0 0 0 82 9 11
2014 CR 38 33 16 10 3 0 0 70 13 31
2014 CR-05 19 34 34 7 7 0 0 53 14 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 46 33 17 0 0 0 4 83 0 24
2017 CR-05 45 36 9 0 0 0 9 90 0 11
2014 CR 40 47 10 3 0 0 0 87 3 32
2014 CR-05 26 54 14 7 0 0 0 80 7 15
2011 CR 45 32 15 0 6 0 2 78 7 47
2011 CR-05 41 55 5 0 0 0 0 95 0 22

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 63 25 4 8 0 0 0 88 8 24
2017 CR-05 64 18 9 9 0 0 0 82 9 11
2014 CR 41 44 6 0 10 0 0 84 10 32
2014 CR-05 46 27 14 0 14 0 0 73 14 15
2011 CR 50 28 13 7 2 0 0 78 9 46
2011 CR-05 62 29 10 0 0 0 0 90 0 21
2008 CR 44 51 2 0 2 0 0 95 2 41
2008 CR-04 50 44 6 0 0 0 0 94 0 18
2008 CR-05 43 52 0 0 5 0 0 95 5 21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 64 20 12 4 0 0 0 84 4 25
2017 CR-05 75 17 0 8 0 0 0 92 8 12
2014 CR 45 37 18 0 0 0 0 82 0 32
2014 CR-05 54 39 7 0 0 0 0 93 0 15
2011 CR 68 23 6 2 0 0 0 91 2 47
2011 CR-05 68 27 5 0 0 0 0 95 0 22
2008 CR 51 34 12 0 2 0 0 85 2 41
2008 CR-04 67 22 11 0 0 0 0 89 0 18
2008 CR-05 38 43 14 0 5 0 0 81 5 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 12 12 17 21 17 4 17 48 31 24
2017 CR-05 18 9 9 27 18 0 18 55 33 11
2014 CR 0 24 41 29 3 0 3 33 25 32
2014 CR-05 0 14 46 34 0 0 7 36 15 15
2011 CR 11 13 30 24 17 0 4 43 25 46
2011 CR-05 14 18 45 18 5 0 0 23 32 22
2008 CR 22 20 32 10 12 0 5 23 44 41
2008 CR-04 28 11 39 6 11 0 6 18 41 18
2008 CR-05 19 29 29 14 10 0 0 24 48 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 21 8 8 34 12 17 59 29 24
2017 CR-05 0 18 0 9 46 9 18 75 25 11
2014 CR 3 9 32 34 16 3 3 54 13 32
2014 CR-05 0 12 34 34 14 7 0 51 13 15
2011 CR 4 11 13 28 28 4 13 67 18 47
2011 CR-05 5 18 14 41 9 0 14 58 26 22
2008 CR 8 15 23 23 25 0 8 51 24 40
2008 CR-04 11 17 17 17 28 0 11 50 31 18
2008 CR-05 5 15 30 30 20 0 0 50 20 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 21 17 8 21 12 21 44 31 24
2017 CR-05 0 27 18 9 18 9 18 38 37 11
2014 CR 10 13 37 28 10 0 3 39 23 32
2014 CR-05 20 20 20 32 7 0 0 39 41 15
2011 CR 2 24 20 22 22 7 4 49 29 46
2011 CR-05 0 32 23 27 9 5 5 40 35 22
2008 CR 7 17 24 22 17 2 10 44 28 41
2008 CR-04 11 11 6 33 22 6 11 67 27 18
2008 CR-05 5 24 43 14 14 0 0 29 29 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 17 17 21 21 4 21 56 22 24
2017 CR-05 0 9 18 18 37 0 18 67 11 11
2014 CR 3 6 31 38 22 0 0 60 10 32
2014 CR-05 7 14 20 41 19 0 0 59 20 15
2011 CR 0 11 22 31 27 2 7 63 12 45
2011 CR-05 0 18 18 45 14 0 5 62 19 22
2008 CR 5 5 27 34 20 2 7 59 11 41
2008 CR-04 0 6 17 33 28 6 11 73 7 18
2008 CR-05 10 5 38 33 14 0 0 48 14 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 16 16 12 24 8 16 48 31 25
2017 CR-05 8 25 8 8 33 0 16 50 40 12
2014 CR 15 24 16 32 13 0 0 45 40 32
2014 CR-05 14 26 14 34 14 0 0 47 39 15
2011 CR 2 7 27 29 24 2 9 60 10 45
2011 CR-05 0 10 29 38 14 0 10 58 11 21
2008 CR 5 10 20 29 32 0 5 64 15 41
2008 CR-04 0 17 17 28 33 0 6 65 18 18
2008 CR-05 10 5 24 33 29 0 0 62 14 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 12 12 12 12 8 20 34 50 25
2017 CR-05 25 17 8 17 17 0 16 40 50 12
2014 CR 3 18 35 25 19 0 0 44 22 32
2014 CR-05 7 19 27 34 14 0 0 47 26 15
2011 CR 11 18 27 18 16 2 9 38 33 45
2011 CR-05 14 14 29 29 5 0 10 37 32 21
2008 CR 10 27 20 12 17 5 10 34 43 41
2008 CR-04 22 11 17 11 17 6 17 36 43 18
2008 CR-05 0 43 24 10 19 5 0 30 45 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 8 12 17 29 12 21 69 12 24
2017 CR-05 0 18 9 9 46 0 18 67 22 11
2014 CR 6 9 44 25 12 0 3 39 16 32
2014 CR-05 14 12 41 20 14 0 0 34 26 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 12 4 4 0 0 12 91 4 25
2017 CR-05 59 25 8 8 0 0 0 84 8 12
2014 CR 68 22 0 6 0 0 3 93 7 32
2014 CR-05 59 27 0 7 0 0 7 93 7 15
2011 CR 77 19 0 2 2 0 0 96 4 47
2011 CR-05 73 23 0 0 5 0 0 95 5 22
2008 CR 56 23 8 8 3 0 3 82 11 39
2008 CR-04 72 11 0 11 0 0 6 88 12 18
2008 CR-05 47 32 11 5 5 0 0 79 11 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 24 16 4 4 8 8 71 10 25
2017 CR-05 42 25 25 0 0 0 8 73 0 12
2014 CR 37 32 25 0 0 0 6 73 0 32
2014 CR-05 39 20 34 0 0 0 7 64 0 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 16 16 8 0 4 0 75 8 25
2017 CR-05 58 17 16 8 0 0 0 75 8 12
2014 CR 52 32 10 3 0 0 3 87 3 32
2014 CR-05 59 20 7 7 0 0 7 85 7 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 16 24 4 0 4 0 71 4 25
2017 CR-05 59 16 25 0 0 0 0 75 0 12
2014 CR 44 38 16 2 0 0 0 82 2 32
2014 CR-05 39 47 14 0 0 0 0 86 0 15
2011 CR 43 38 9 4 2 2 2 84 7 47
2011 CR-05 41 45 9 5 0 0 0 86 5 22
2008 CR 37 39 10 5 7 0 2 78 13 41
2008 CR-04 33 33 11 6 11 0 6 71 18 18
2008 CR-05 38 43 10 5 5 0 0 81 10 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 21 21 0 4 25 0 67 6 24
2017 CR-05 46 18 27 0 0 9 0 70 0 11
2014 CR 40 32 22 0 3 3 0 74 3 32
2014 CR-05 32 27 34 0 0 7 0 64 0 15
2011 CR 47 23 13 2 6 6 2 77 9 47
2011 CR-05 36 32 18 5 5 5 0 71 10 22
2008 CR 34 34 10 7 7 7 0 74 16 41
2008 CR-04 50 22 6 11 0 11 0 81 13 18
2008 CR-05 24 38 14 5 14 5 0 65 20 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 12 8 20 12 0 40 8 39 23 25
2017 CR-05 17 16 25 8 0 17 17 50 12 12
2014 CR 22 34 13 10 6 6 9 66 19 32
2014 CR-05 20 27 14 7 7 7 19 64 18 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 16 16 0 0 0 0 84 0 25
2017 CR-05 59 33 8 0 0 0 0 92 0 12
2014 CR 37 50 10 3 0 0 0 87 3 32
2014 CR-05 39 47 14 0 0 0 0 86 0 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 36 20 4 4 4 4 70 9 25
2017 CR-05 25 42 33 0 0 0 0 67 0 12
2014 CR 37 44 16 3 0 0 0 81 3 32
2014 CR-05 27 59 14 0 0 0 0 86 0 15
2011 CR 47 43 2 6 2 0 0 89 9 47
2011 CR-05 50 50 0 0 0 0 0 100 0 22
2008 CR 44 32 5 7 7 0 5 79 15 41
2008 CR-04 56 17 11 0 6 0 11 81 6 18
2008 CR-05 38 38 0 14 10 0 0 76 24 21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 24 12 0 4 4 0 83 4 25
2017 CR-05 50 33 16 0 0 0 0 84 0 12
2014 CR 53 22 16 6 0 0 3 77 7 32
2014 CR-05 46 34 14 7 0 0 0 80 7 15
2011 CR 62 26 11 2 0 0 0 87 2 47
2011 CR-05 64 32 5 0 0 0 0 95 0 22
2008 CR 46 37 2 2 7 5 0 87 10 41
2008 CR-04 50 33 0 0 11 6 0 88 12 18
2008 CR-05 48 33 5 5 5 5 0 85 10 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 24 24 4 0 4 0 71 4 25
2017 CR-05 42 25 33 0 0 0 0 67 0 12
2014 CR 46 41 10 3 0 0 0 87 3 32
2014 CR-05 39 47 14 0 0 0 0 86 0 15
2011 CR 55 38 4 2 0 0 0 94 2 47
2011 CR-05 59 41 0 0 0 0 0 100 0 22
2008 CR 46 32 7 7 5 2 0 80 13 41
2008 CR-04 50 22 6 6 11 6 0 76 18 18
2008 CR-05 48 33 10 10 0 0 0 81 10 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 80 16 4 0 0 0 0 96 0 25
2017 CR-05 67 25 8 0 0 0 0 92 0 12
2014 CR 90 10 0 0 0 0 0 100 0 32
2014 CR-05 93 7 0 0 0 0 0 100 0 15
2011 CR 85 13 0 2 0 0 0 98 2 47
2011 CR-05 82 14 0 5 0 0 0 95 5 22
2008 CR 76 10 7 2 2 2 0 88 5 41
2008 CR-04 83 6 6 0 0 6 0 94 0 18
2008 CR-05 67 14 10 5 5 0 0 81 10 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 28 12 4 4 0 4 79 8 25
2017 CR-05 50 25 8 8 0 0 8 82 9 12
2014 CR 41 22 10 12 3 6 6 72 17 32
2014 CR-05 39 34 7 14 0 7 0 78 15 15
2011 CR 47 23 6 11 2 2 9 79 14 47
2011 CR-05 55 41 0 5 0 0 0 95 5 22

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 24 4 0 0 0 4 96 0 25
2017 CR-05 59 33 8 0 0 0 0 92 0 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 60 28 4 0 0 4 4 96 0 25
2017 CR-05 50 33 8 0 0 8 0 91 0 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 64 20 12 4 0 0 0 84 4 25
2017 CR-05 59 33 8 0 0 0 0 92 0 12
2014 CR 56 32 6 6 0 0 0 87 6 32
2014 CR-05 59 27 14 0 0 0 0 86 0 15
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 16 20 8 0 8 0 70 9 25
2017 CR-05 42 16 25 8 0 8 0 64 9 12
2014 CR 29 47 10 0 3 9 3 86 4 32
2014 CR-05 27 53 14 0 0 0 7 85 0 15
2011 CR 45 19 19 6 2 9 0 70 9 47
2011 CR-05 41 18 23 9 0 9 0 65 10 22

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 8 28 8 0 0 0 64 8 25
2017 CR-05 50 8 33 8 0 0 0 59 8 12
2014 CR 28 41 16 6 0 9 0 76 7 32
2014 CR-05 32 34 20 7 0 7 0 71 7 15
2011 CR 38 19 32 4 2 4 0 60 7 47
2011 CR-05 36 14 45 0 0 5 0 52 0 22
2008 CR 34 44 12 0 5 5 0 82 5 41
2008 CR-04 39 39 11 0 6 6 0 82 6 18
2008 CR-05 33 48 10 0 5 5 0 85 5 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 28 16 12 0 8 0 70 13 25
2017 CR-05 42 25 17 16 0 0 0 67 16 12
2014 CR 18 47 13 13 0 9 0 72 14 32
2014 CR-05 26 34 27 7 0 7 0 64 7 15
2011 CR 30 26 23 6 2 13 0 63 10 47
2011 CR-05 36 18 18 9 5 14 0 63 16 22
2008 CR 20 44 17 5 5 10 0 70 11 41
2008 CR-04 22 33 17 11 6 11 0 63 19 18
2008 CR-05 19 52 19 0 5 5 0 75 5 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 8 32 12 0 12 4 48 14 25
2017 CR-05 34 0 42 8 0 8 8 40 10 12
2014 CR 31 28 25 6 6 2 0 61 13 32
2014 CR-05 32 14 47 0 7 0 0 46 7 15
2011 CR 32 28 15 11 4 11 0 67 17 47
2011 CR-05 27 23 18 9 5 18 0 61 17 22
2008 CR 20 39 15 5 2 20 0 73 9 41
2008 CR-04 22 39 11 0 0 28 0 85 0 18
2008 CR-05 19 38 19 10 5 10 0 63 16 21

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 20 24 16 4 4 0 54 21 25
2017 CR-05 25 25 25 25 0 0 0 50 25 12
2014 CR 19 42 23 7 7 3 0 63 14 31
2014 CR-05 26 34 20 7 7 7 0 64 15 15
2011 CR 38 34 11 9 4 4 0 76 13 47
2011 CR-05 32 41 9 14 0 5 0 76 14 22
2008 CR 33 35 10 10 5 8 0 73 16 40
2008 CR-04 50 28 6 6 0 11 0 88 6 18
2008 CR-05 20 35 15 15 10 5 0 58 26 20
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 32 28 4 0 0 0 68 4 25
2017 CR-05 50 8 41 0 0 0 0 59 0 12
2014 CR 34 44 13 6 0 3 0 80 7 32
2014 CR-05 46 34 20 0 0 0 0 80 0 15
2011 CR 45 32 13 9 0 2 0 78 9 47
2011 CR-05 45 32 18 5 0 0 0 77 5 22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 24 20 0 4 12 0 73 4 25
2017 CR-05 50 17 17 0 8 8 0 73 9 12
2014 CR 43 35 10 6 0 6 0 83 7 32
2014 CR-05 53 34 7 7 0 0 0 86 7 15
2011 CR 43 34 15 0 0 6 2 84 0 47
2011 CR-05 41 36 18 0 0 5 0 81 0 22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 28 24 8 0 8 0 65 9 25
2017 CR-05 25 50 16 8 0 0 0 75 8 12
2014 CR 27 57 13 3 0 0 0 84 3 32
2014 CR-05 19 74 7 0 0 0 0 93 0 15
2011 CR 45 21 11 9 4 6 4 74 14 47
2011 CR-05 45 27 14 0 0 9 5 84 0 22
2008 CR 29 39 10 12 5 2 2 72 18 41
2008 CR-04 33 33 6 11 6 6 6 75 19 18
2008 CR-05 24 43 14 14 5 0 0 67 19 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 16 4 44 12 4 12 8 25 20 25
2017 CR-05 25 0 42 8 8 8 8 30 20 12
2014 CR 12 29 38 9 0 10 3 46 10 32
2014 CR-05 12 27 41 0 0 14 7 49 0 15
2011 CR 26 34 21 9 0 6 4 67 10 47
2011 CR-05 27 41 14 0 0 9 9 83 0 22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 16 36 8 0 12 4 48 9 25
2017 CR-05 25 16 25 16 0 8 8 50 20 12
2014 CR 28 25 25 10 0 12 0 61 11 32
2014 CR-05 20 20 27 14 0 19 0 50 17 15
2011 CR 17 21 23 9 9 17 4 49 22 47
2011 CR-05 14 14 41 9 0 18 5 35 12 22

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 20 4 4 0 8 12 90 5 25
2017 CR-05 58 34 0 8 0 0 0 92 8 12
2014 CR 65 19 6 0 3 0 6 90 3 32
2014 CR-05 59 27 0 0 7 0 7 93 7 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 59 21 4 0 4 8 4 90 5 24
2017 CR-05 64 36 0 0 0 0 0 100 0 11
2014 CR 60 28 3 3 0 3 3 93 3 32
2014 CR-05 39 34 7 7 0 7 7 84 8 15
2011 CR 70 26 2 0 0 2 0 98 0 47
2011 CR-05 64 36 0 0 0 0 0 100 0 22
2008 CR 73 23 3 0 0 3 0 97 0 40
2008 CR-04 83 17 0 0 0 0 0 100 0 18
2008 CR-05 65 25 5 0 0 5 0 95 0 20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 28 16 4 4 8 8 71 10 25
2017 CR-05 33 42 8 8 0 0 8 82 9 12
2014 CR 35 40 10 10 3 3 0 77 13 32
2014 CR-05 20 53 14 7 7 0 0 73 14 15
2011 CR 41 33 15 4 7 0 0 74 11 46
2011 CR-05 33 48 14 5 0 0 0 81 5 21
2008 CR 40 35 5 8 8 3 3 79 16 40
2008 CR-04 50 39 0 0 6 0 6 94 6 18
2008 CR-05 35 30 5 15 10 5 0 68 26 20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 16 24 16 12 8 16 8 53 26 25
2017 CR-05 17 34 25 0 17 0 8 55 18 12
2014 CR 25 18 25 6 15 3 6 48 24 32
2014 CR-05 27 14 27 7 26 0 0 41 32 15
2011 CR 17 30 13 19 19 0 2 48 39 47
2011 CR-05 23 32 5 32 9 0 0 55 41 22
2008 CR 23 28 13 13 15 5 5 56 31 40
2008 CR-04 22 33 11 6 17 6 6 63 25 18
2008 CR-05 25 25 10 20 15 0 5 53 37 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 20 28 28 4 0 16 4 60 5 25
2017 CR-05 17 33 33 8 0 0 8 55 9 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 28 16 0 4 4 0 79 4 25
2017 CR-05 58 25 8 0 0 8 0 91 0 12
2014 CR 49 35 16 0 0 0 0 84 0 32
2014 CR-05 53 34 14 0 0 0 0 86 0 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 64 24 4 4 0 4 0 92 4 25
2017 CR-05 58 33 8 0 0 0 0 92 0 12
2014 CR 53 41 0 6 0 0 0 94 6 32
2014 CR-05 53 41 0 7 0 0 0 93 7 15
2011 CR 45 30 19 0 2 4 0 78 2 47
2011 CR-05 41 27 23 0 0 9 0 75 0 22

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 59 25 12 0 4 0 0 83 4 24
2017 CR-05 55 36 9 0 0 0 0 91 0 11
2014 CR 53 32 6 10 0 0 0 84 10 32
2014 CR-05 66 14 14 7 0 0 0 80 7 15
2011 CR 46 37 13 2 2 0 0 83 4 46
2011 CR-05 43 48 10 0 0 0 0 90 0 21
2008 CR 49 34 10 5 2 0 0 83 7 41
2008 CR-04 50 28 11 6 6 0 0 78 11 18
2008 CR-05 48 38 10 5 0 0 0 86 5 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 20 16 8 4 0 0 72 12 25
2017 CR-05 50 8 25 16 0 0 0 58 16 12
2014 CR 37 41 12 6 0 0 3 81 7 32
2014 CR-05 32 34 14 14 0 0 7 71 15 15
2011 CR 39 35 17 2 7 0 0 74 9 46
2011 CR-05 38 43 19 0 0 0 0 81 0 21

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 46 25 25 0 4 0 0 71 4 24
2017 CR-05 36 18 45 0 0 0 0 55 0 11
2014 CR 43 38 12 6 0 0 0 81 6 32
2014 CR-05 39 41 7 14 0 0 0 80 14 15
2011 CR 35 41 17 2 4 0 0 76 7 46
2011 CR-05 38 48 14 0 0 0 0 86 0 21
2008 CR 54 22 22 0 2 0 0 76 2 41
2008 CR-04 61 17 22 0 0 0 0 78 0 18
2008 CR-05 48 29 19 0 5 0 0 76 5 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 42 8 12 25 8 0 4 52 35 24
2017 CR-05 33 0 0 42 16 0 8 36 64 12
2014 CR 43 28 19 6 0 3 0 74 7 32
2014 CR-05 39 14 34 7 0 7 0 56 7 15
2011 CR 37 37 15 2 9 0 0 74 11 46
2011 CR-05 38 43 14 0 5 0 0 81 5 21
2008 CR 41 22 17 2 7 5 5 70 11 41
2008 CR-04 56 17 6 6 11 0 6 76 18 18
2008 CR-05 29 29 29 0 5 5 5 63 5 21
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CR 36 32 32 25
2017 CR-05 42 25 33 12
2014 CR 46 28 25 32
2014 CR-05 39 27 34 15
2011 CR 36 47 17 47
2011 CR-05 18 64 18 22
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 16 12 24 0 0 28 20 54 0 25
2017 CR-05 25 8 25 0 0 16 25 57 0 12
2014 CR 19 18 10 3 0 37 13 75 6 32
2014 CR-05 14 0 7 0 0 53 27 67 0 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 25 21 0 0 12 8 74 0 24
2017 CR-05 55 9 36 0 0 0 0 64 0 11
2014 CR 25 36 16 0 0 19 3 80 0 32
2014 CR-05 27 32 14 0 0 20 7 81 0 15
2011 CR 47 34 13 4 2 0 0 81 6 47
2011 CR-05 50 41 5 5 0 0 0 91 5 22
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 12 40 12 12 4 12 8 65 20 25
2017 CR-05 17 50 8 16 8 0 0 67 25 12
2014 CR 6 53 25 6 0 3 6 66 6 32
2014 CR-05 7 53 20 0 0 7 14 75 0 15
2011 CR 29 49 9 9 2 0 2 80 11 45
2011 CR-05 33 48 10 5 0 0 5 85 5 21
2008 CR 17 37 12 15 10 5 5 59 27 41
2008 CR-04 11 33 17 0 17 11 11 57 21 18
2008 CR-05 24 38 10 24 5 0 0 62 29 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 12 24 4 4 28 20 39 15 25
2017 CR-05 8 17 34 0 8 16 17 38 12 12
2014 CR 3 28 29 6 3 19 12 46 13 32
2014 CR-05 7 20 14 0 0 34 26 67 0 15
2011 CR 15 24 24 2 13 13 9 50 19 46
2011 CR-05 14 19 24 0 5 19 19 54 8 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 12 12 0 0 24 12 82 0 25
2017 CR-05 42 17 16 0 0 16 8 78 0 12
2014 CR 33 47 6 0 0 6 6 93 0 32
2014 CR-05 12 68 0 0 0 7 14 100 0 15
2011 CR 48 24 9 7 2 7 4 80 10 46
2011 CR-05 48 33 5 0 0 5 10 94 0 21
2008 CR 34 32 10 2 0 17 5 84 3 41
2008 CR-04 28 17 11 0 0 33 11 80 0 18
2008 CR-05 43 38 10 5 0 5 0 85 5 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 12 12 8 0 28 12 67 13 25
2017 CR-05 34 8 25 8 0 16 8 56 11 12
2014 CR 34 44 3 0 0 12 6 96 0 32
2014 CR-05 32 41 0 0 0 14 14 100 0 15
2011 CR 48 20 17 4 2 4 4 74 7 46
2011 CR-05 48 29 10 5 0 0 10 84 5 21
2008 CR 46 24 10 7 0 10 2 81 8 41
2008 CR-04 44 17 11 6 0 22 0 79 7 18
2008 CR-05 52 24 10 10 0 0 5 80 10 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR-05 0 100 12
2014 CR 0 100 32
2014 CR-05 0 100 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 9 13 22 0 0 35 22 50 0 23
2017 CR-05 18 18 18 0 0 27 18 67 0 11
2014 CR 25 19 13 0 0 27 16 78 0 32
2014 CR-05 20 14 7 0 0 32 27 83 0 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 17 21 4 0 25 4 65 6 24
2017 CR-05 45 27 18 0 0 9 0 80 0 11
2014 CR 38 27 10 0 0 13 13 87 0 32
2014 CR-05 34 26 7 0 0 14 20 90 0 15
2011 CR 57 15 13 0 6 9 0 79 7 47
2011 CR-05 50 27 9 0 5 9 0 85 5 22
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 16 16 8 8 0 12 64 18 25
2017 CR-05 50 17 16 8 0 0 8 73 9 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 20 20 16 4 0 12 55 23 25
2017 CR-05 33 33 8 8 8 0 8 73 18 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 24 20 8 4 0 12 64 14 25
2017 CR-05 33 42 8 0 8 0 8 82 9 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 29 17 8 12 0 12 57 24 24
2017 CR-05 16 42 8 8 8 0 16 70 20 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 20 8 4 0 4 12 86 5 25
2017 CR-05 58 34 0 0 0 0 8 100 0 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 24 28 0 4 0 0 68 4 25
2017 CR-05 58 25 17 0 0 0 0 83 0 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 24 16 0 0 0 12 82 0 25
2017 CR-05 42 25 25 0 0 0 8 73 0 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 28 16 8 4 4 12 67 14 25
2017 CR-05 25 34 16 8 8 0 8 64 18 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 24 16 4 4 4 12 72 10 25
2017 CR-05 42 17 16 8 8 0 8 64 18 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 28 12 0 4 0 12 82 5 25
2017 CR-05 42 33 8 0 8 0 8 82 9 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 20 12 4 0 0 8 83 4 25
2017 CR-05 58 17 0 8 0 0 16 90 10 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 68 4 8 0 0 0 20 90 0 25
2017 CR-05 75 0 8 0 0 0 16 90 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 28 12 0 0 0 20 85 0 25
2017 CR-05 34 34 16 0 0 0 16 80 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 60 8 12 0 0 0 20 85 0 25
2017 CR-05 58 8 17 0 0 0 16 80 0 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 4 12 0 0 0 44 79 0 25
2017 CR-05 42 8 16 0 0 0 33 75 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 64 8 4 0 0 0 24 95 0 25
2017 CR-05 67 16 0 0 0 0 16 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 20 12 8 0 4 16 75 10 25
2017 CR-05 50 17 8 8 0 0 16 80 10 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 36 8 4 4 0 8 83 9 25
2017 CR-05 42 42 8 0 0 0 8 91 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 20 32 12 4 0 4 50 17 25
2017 CR-05 33 33 17 17 0 0 0 66 17 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 0 25 21 33 21 0 0 54 25 24
2017 CR-05 0 18 18 55 9 0 0 64 18 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 32 28 4 0 8 4 64 5 25
2017 CR-05 25 50 17 8 0 0 0 75 8 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 33 17 12 0 0 4 70 13 24
2017 CR-05 37 45 18 0 0 0 0 82 0 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 37 17 17 17 8 4 0 39 61 24
2017 CR-05 58 8 8 25 0 0 0 58 42 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 21 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 36 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 28 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CR 64 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CR 14 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CR 28 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CR 8 50 7 0 7 28 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 21 14 28 7 0 0 50 35 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 15 21 7 14 35 0 7 39 53 14
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